Insurance Institute
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Insurance Institute Employees
Insurance Institute January 2014 - Present
Ontario Public Service July 2013 - December 2013
Ministry of Government Services April 2013 - June 2013
RS Homes October 2012 - March 2013
Soojin Creative June 2012 - October 2012
Communication Associates August 2012 - September 2012
Neighbourhood Link Support Services May 2012 - June 2012
Infosys June 2010 - January 2012
Purosys June 2008 - April 2010
OOH Media April 2009 - June 2009
Skills
Marketing Communications, Market Research, Brand Management, Online Advertising, SEO, Account Planning, Social Media Strategist, Leadership, Cross-functional Team..., Team Management, CRM, Analytics, Product Marketing, PPC, Social Media Measurement, Social Media, Social Media Marketing, Digital Marketing, SEM, Brand Architecture, Business Performance..., Google Adwords, Web Analytics, Google Analytics, Strategy, Marketing Strategy, Lead Generation, Mobile Marketing, Project Management, Marketing
Education
Humber College 2012 — 2012
Marketing and Sales Connections, Marketing
Mudra Institute of Communications 2008 — 2010
Master of Business Administration (MBA), Computer Science; Science
St. Joseph's College 2002 — 2006
Bachelor of Engineering (B.E.), Computer Science, A
Vivian Mau Illustration April 2012 - Present
LCBO August 2012 - January 2013
Snoflake Fashion May 2011 - August 2011
The Scarborough Hospital May 2010 - August 2010
Insurance Institute June 2009 - October 2009
Canadian Centre for Verbatim Studies June 2009 - October 2009
Insurance Institute 2007 - 2008
London Health Sciences Centre July 2005 - August 2006
Skills
Illustration, Graphic Design, Adobe Creative Suite, Project Coordination, Teaching, Research, Laboratory Medicine, Microsoft Office, Office Administration, Events Coordination, Production Art, Signage, Physiology, Painting, Magazines, Art, Books, Digital Illustration, Illustrator, InDesign, Photoshop, Storyboarding, Typography, Vector Illustration
Education
Sheridan College 2008 — 2012
Bachelor of Applied Arts, Illustration
The University of Western Ontario 2002 — 2006
Bachelor of Medical Sciences, Honours Specialization in Physiology
CNA Canada August 2013 - Present
Insurance Institute February 2010 - August 2013
Insurance Institute of Canada July 2003 - January 2010
Applied Systems Canada 1997 - 2003
Applied Systems Canada 1996 - 1997
Skills
Marketing, Communications Planning, Corporate Communications, E-Marketing..., Customer Ser, Internal Communications, Communications Audits, Think On Your Feet (TM), Marketing Strategy, Marketing Communications, promotional..., Infographics, Information Graphics, Strategic Communications, Insurance, Brokers, Direct Marketing, Email Marketing, Commercial Lines, Commercial Insurance
Education
York University, Schulich Executive Education Centre 2010 — 2010
Certifcate
Sheridan College 2003 — 2007
Post Graduate Certificate
University of Ottawa / Université d'Ottawa 1988 — 1992
BA
Insurance Institute May 2014 - Present
Payfirma January 2013 - May 2014
Insurance Institute of Canada April 2009 - December 2013
Insurance Institute of Canada April 2005 - April 2009
Federation Insurance September 2001 - October 2004
Skills
Software Quality..., SQL, Testing, Software Documentation, Quality Assurance, Microsoft SQL Server, Databases, Microsoft Office, Strategic Planning, Business Analysis, Customer Service, Insurance, HTML, Agile Methodologies, Problem Solving, SDLC, Mobile Applications, Aptify, Crystal Reports, JIRA, TFS, Test Management, User Acceptance Testing, Regression Testing, Functional Testing, Non-functional Testing, Sitecore, System Training, Personal Lines..., Public Speaking
Education
British Columbia Institute of Technology
Insurance Institute May 2014 - Present
The Co-operators March 2015 - Present
The Co-operators June 2013 - March 2015
The Co-operators January 2013 - June 2013
The Co-operators September 2011 - January 2013
The Co-operators July 2010 - August 2011
University of Guelph September 2007 - December 2009
Skills
Insurance, Customer Service, General Insurance, Time Management, Underwriting, Sales, Team Leadership, Teamwork, Project Management, Microsoft Excel, Liability, Commercial Insurance, Public Speaking, New Business Development, Relationship Management, Risk Management, Microsoft Office, Research, PowerPoint, Risk Assessment, Policy Analysis, Continuing Education, Trend Analysis, Aramis, Fleet, Garage Insurance, Unique Vehicle Insurance, Farm & Ranch Insurance, Coaching
Education
The Insurance Institute of Canada
Fellow Chartered Insurance Professional
University of Guelph 2006 — 2010
Bachelor of Arts, History
South Carleton H.S
RBC Insurance November 2009 - Present
Insurance Institute 2012 - 2014
RBC Insurance July 2008 - October 2010
Insurance Institute of Ontario 2003 - 2008
Insurance Institute of Ontario 2003 - 2008
TIC Travel Insurance Coordinators Ltd. 2005 - 2007
HB Group Insurance 1998 - 2005
Belair Direct 1992 - 1998
Constitution Insurance 1986 - 1992
Allstate Insurance 1976 - 1983
Skills
Insurance, General Insurance, Liability, Brokers, Casualty, New Business Development, Professional Liability, Financial Risk, Business Analysis, Business Strategy, Change Management, Product Development, Portfolio Management, Process Improvement, Coaching, Customer Service, Call Centers, Leadership, Employee Benefits, Vendor Management, Cross-functional Team..., Negotiation, Strategic Financial..., Relationship Management, Claims Management, Financial Services, Management, Team Leadership, Business Requirements, Business Process..., Analysis, CRM, Strategy, Underwriting, Risk Management, Property & Casualty...
Education
Insurance Institute of Canada 1980 — 2008
FCIP, Insurance
Concordia University 1980 — 1983
Business/Commerce and Human Resources
Concordia University 1972 — 1980
CEGEP, Science
Thomas D'Arcy McGee High School 1967 — 1972
High School, Secondary V Diploma
St. John's University March 1999 - Present
St. John's University 1990 - Present
reinsurance 1990 - Present
insurance institute 1990 - Present
insurance 1990 - 2011
Education
Florida State University 1985 — 1986
MSLS, Library Science
University of Puerto Rico-Mayaguez Campus 1976 — 1981
BS, Agricultural Economics
OMIA October 2008 - Present
Insurance Institute of Canada 1998 - Present
Insurance Institute 2012 - December 2014
Technical & Training Consultant January 2001 - October 2008
The Economical Insurance Group 1998 - 2001
RG Dalton & Associates 1989 - 1998
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Claim, Brokers, Risk Management, Claims Management, Legal Liability, Casualty
Education
Brock University 2015 — 2018
Adult and Continuing Education and Teaching
Wilfrid Laurier University 2013 — 2014
Canadian Risk Management (CRM) designation
Insurance Institute of Canada 2012 — 2013
Instructor Certification Program, Educational/Instructional Technology
Langevin Learning Services 1998 — 1999
Certified Training Generalist, Instructional Design, Development & Delivery
Insurance Institute of Canada 1994 — 1997
Chartered Insurance Professional (CIP)
Insurance Brokers Association 1992 — 1994
Canadian Accredited Insurance Broker (CAIB) designation
Bluevale Collegiate, Waterloo ON 1983 — 1986
Diploma
Independence Blue Cross August 2002 - Present
College May 1996 - August 2001
Insurance Institute February 1981 - November 1990
Skills
SDLC, Visio, Business Analysis, Health Insurance, SharePoint, Vendor Management, Requirements Analysis, Requirements Gathering, Data Warehousing, Process Improvement, SQL, Access, Business Requirements, Business Intelligence, HIPAA, Microsoft SQL Server, DB2, Software Documentation, Medicare, Reading, typing,
Education
Ashford University 2008 — 2009
Master of Art in Teaching and Learning with Technology, Business Administration and Management, General
University of Phoenix 2004 — 2008
Criminal Justice/Law Enforcement Administration
South Philly High School 1975 — 1978
High School Diploma, Business/Office Automation/Technology/Data Entry