Insurance Institute of Canada
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Insurance Institute of Canada Employees
Expedia CruiseShipCenters 2015 - Present
Charm Event Management Inc. September 2010 - Present
Vancity March 2014 - December 2014
YWCA Metro Vancouver October 2012 - March 2014
Insurance Institute of Canada April 2011 - March 2013
Coast Capital Savings July 2004 - April 2011
Young Women in Business (YWiB) August 2009 - October 2010
Richmond Women's Resource Centre September 2008 - August 2010
Zenith in Action, Zenith Global Citizenship Conference September 2008 - April 2010
City of Richmond, Child Care Development Advisory Committee January 2008 - October 2009
Skills
Event Planning, Event Management, Community Engagement, Sponsorship Management, Volunteer Management, Project Management, Non-profits, Public Speaking, Nonprofits, Community Development, Marketing Communications, Youth Development, Marketing Strategy, Management, Program Management, Time Management, Entrepreneurship
Education
Sauder School of Business 2008 — 2010
Bachelor's Degree, General Business Management & Marketing
University of Victoria 2005 — 2007
Business
Little Flower Academy 2000 — 2005
High School
Oracle September 2014 - Present
Oracle Corporation July 2012 - Present
Payworks Payroll Services Canada April 2011 - June 2012
Ronald McDonald Houses Alberta June 2010 - April 2011
Insurance Institute of Canada January 2008 - September 2009
Insurance Institute of Canada May 2006 - December 2007
Skills
Strategic Planning, Employee Relations, Recruiting, Payroll, Change Management, Budgets, CRM, Marketing, Customer Service, Human Resources, HRIS, Interviews, Onboarding, Management, Process Improvement, Employee Benefits, Training, Enterprise Software, Cloud Computing
Education
University of Manitoba 2001 — 2005
BComm (honours), Accounting
Canadian Payroll Association
PCP, Payroll
University of Manitoba
Certificate in Human Resources, Human Resources
Insurance Institute of Canada October 2013 - Present
Insurance Corporation of British Columbia November 2012 - December 2014
Insurance Corporation of British Columbia December 2006 - November 2012
ICBC January 2005 - December 2006
ICBC November 2005 - July 2006
Insurance Corporation of British Columbia 1996 - 2005
Education
Queen's University 2005 — 2007
Master of Business Administration (M.B.A.)
McGill University
Bachelor's Degree, Bachelor of Arts
Canadian Board Diversity Council 2011 — 2011
Director Education Program, Board Governance
Université de Savoie
Certificate in French Language Studies, French
Economical Insurance May 2015 - Present
Insurance Institute of Canada November 2008 - Present
Economical Insurance September 2011 - April 2015
Economical Insurance September 2008 - September 2011
Economical Insurance September 2007 - September 2008
Economical Insurance April 2003 - September 2007
Economical Insurance January 2003 - April 2003
Economical Insurance June 2002 - December 2002
Economical Insurance December 2001 - June 2002
Skills
Underwriting, Training Facilitation, Training Delivery, Training Manuals, Training Management, Computer-savvy, Customer Service, Teamwork, Problem Solving, Presentations, Presentation Design, Coaching Staff, Risk Assessment, Risk Management, Risk Monitoring, Human Resources, Financial Analysis, Automated Underwriting..., Internal Audit, Relationship Management, Risk Compliance, Insurance, Insurance Risk, Insurance Background, Insurance Software, Insurance Regulatory, Insurance Adjusting, Insurance Training, Insurance Brokerage, General Insurance, Training, Casualty, Commercial Insurance, Employee Training, Claims Management, Legal Liability, Professional Liability, Casualty Insurance, Property, Liability, Brokers, Umbrella Insurance, Reinsurance, D, Claim, Coaching
Education
Global Risk Management Institute, Inc. 2007 — 2008
Canadian Risk Management (CRM), Risk Management
Insurance Institute of Canada 2003 — 2008
Fellow Chartered Insurance Professional, Risk Management
Conestoga College 2001 — 2002
Human Resources Management Program - Post Diploma/Degree (Co-op), Human Resources Management/Personnel Administration, General
Wilfrid Laurier University 1993 — 1997
Honours Bachelor of Business Administration
Spin Master Entertainment August 2012 - Present
Galvanizing Events August 2010 - July 2012
Insurance Institute of Canada June 2007 - March 2010
Nacan Products Inc May 1998 - June 2006
Revue Film Society 2006 - 2006
Education
Ryerson University
Bachelor of Arts (BA), Public Relations/Image Management
RBC June 2014 - Present
RBC May 2012 - Present
TD Bank Group March 2011 - April 2012
TD Bank Group June 2009 - March 2011
Insurance Institute of Canada 2009 - 2011
TD Insurance 2000 - June 2009
YYZ Lifestyle Magazine 2005 - 2007
Education
McGill University
Bachelor of Science (B.Sc.), Psychology
University of Toronto
Certificate, Management Fundamentals
University of Toronto
Certificate, Professional French Translation
CSI Global Education Inc. March 2012 - Present
Insurance Institute of Canada November 2011 - March 2012
Financial Planning Standards Council September 1997 - July 2011
Canadian Association of Financial Planners (CAFP) October 1995 - September 1997
Skills
Test Design, Test Management, Training Delivery, Management, Adult Education, Testing, Training, Budgets, Technical Writing, Leadership, Editing, Staff Development, SharePoint, Public Speaking
Education
Brock University 2003 — 2005
Bachelor of Education (Adult Education)
Trent University 1990 — 1995
Bachelor of Arts
Insurance Institute of Canada September 2010 - Present
Aviva Insurance Co of Canada March 2009 - September 2010
Aviva Insurance Company of Canada February 2007 - March 2009
Aviva Insurance Co of Canada August 2003 - February 2007
Aviva Canada January 2000 - August 2003
General Accident Assurance and GAN Insurance Co. 1996 - 2000
Continental Insurance (Lombard) July 1988 - January 1996
Safeco 1985 - 1988
Skills
Underwriting, Brokers, General Insurance, Negotiation, Property & Casualty..., Social Influence, Insurance, Commercial Insurance, New Business Development, Claim Investigation, Claims Management, Liability, Term Life Insurance, Legal Liability, Professional Liability, Management, Budgets, Risk Management, Employee Benefits, Commercial Lines, D&O, Workers Compensation, Claim, Health Insurance, Team Building, Subrogation, Employment Practices..., Umbrella Insurance, Accident, Financial Risk, Casualty, Leadership, Sales, Reinsurance, Disability Insurance, Excess, Liability Analysis, Inland Marine, Life Insurance, Litigation Management, Executive Management, Adjustments, Long-term Care, Surety, Property Damage, Risk Analysis, Comedy, Fixed Annuities, Risk Assessment, Claims Resolution
Education
Schulich School of Business 2011 — 2011
Certificate, Management
CEDEP Insead, Fontainebleau, France 2005 — 2007
Executive Education Certificate, Strategy
London Business School 2005 — 2007
Executive Education Certificate, Strategy
Insurance Institute 2003 — 2006
CRM, Risk Management
Insurance Institute of Ontario 1998 — 2006
FCIP, Management
McMaster University 1979 — 1983
B.Comm, Finance, HR
I
CIBC December 2013 - Present
CIBC November 2012 - November 2013
Insurance Institute of Canada May 2012 - September 2012
FBD Insurance plc October 2007 - March 2012
FBD Insurance plc September 2005 - September 2006
Skills
•Excellent report..., •Proficient in all MS..., •Excellent..., •Proven organisational..., •Strong ability to..., •Creative and enjoys..., Marketing Strategy, Insurance, New Business Development, Marketing Management, Advertising, Direct Marketing, Sales, Marketing, Management, Budgets, Market Planning, CRM, Marketing Communications, Email Marketing, Account Management, Online Marketing, Business Development, Strategy, Digital Marketing, Market Research, Online Advertising, Social Media Marketing, Product Marketing, Product Management, Strategic Planning
Education
Limerick Institute of Technology
HETAC Bachelor of Business (Honors) Degree, Marketing
Portumna community school, Portumna, Co Galway, Ireland 1996 — 2001
PwC June 2015 - Present
Brookfield Corporate Operations January 2011 - January 2015
Brookfield Corporate Operations March 2010 - December 2010
Insurance Institute of Canada March 2008 - March 2010
Cushman & Wakefield 2006 - 2008
Soluziona 1998 - 2006
Skills
Process Improvement, Business Analysis, Business Intelligence, Change Management, Project Management, Budgets, Business Process, Vendor Management, Team Building, Operations Management, IT Strategy, Risk Management, Business Process..., Program Management, CRM
Education
De La Salle University 2002 — 2004
Masters, Business Administration
University of the Philippines 1994 — 1998
BS, Business Economics
Brookfield Global Relocation Services July 2009 - Present
Brookfield Global Relocation Services 2005 - 2009
Insurance Institute of Canada 2001 - 2005
Sun Life Financial 1995 - 2001
CIBC 1990 - 1993
Skills
Business Development, Negotiation, Strategic Planning, Marketing Strategy, New Business Development, Business Strategy, Marketing Communications, Account Management, Sales Management, Management, Change Management, Sales, CRM, Team Building, Contract Negotiation, Operations Management, Human Resources, Leadership, Strategy, Marketing, Vendor Management, Recruiting, Selling, Time Management, Performance Management, Market Research, Business Planning, Team Leadership, Insurance, Training, Process Improvement, Coaching
Education
Université Laval
Master of Business Administration (MBA), International Marketing
The University of Western Ontario
BA (Hons), International Relations
Royal St. George's College
Aviva Canada September 2015 - Present
Insurance Institute of Canada January 2009 - Present
Aviva Canada April 2014 - August 2015
Aviva Canada January 2012 - April 2014
Mehrjou Immigration Consulting Ltd. March 2011 - March 2014
Insurance Institute of Canada June 2011 - December 2012
WICC BC January 2008 - December 2012
Gore Mutual Insurance July 2007 - June 2011
Insurance Bureau of Canada May 2004 - July 2007
IAS Product Ltd. (Integrated Aqua System) July 1999 - September 2002
Skills
Business Strategy, Strategic Planning, Portfolio Management, Team Building, Business Analysis, Business Intelligence, Sales Management, Staff Development, Staff Management, Training & Development, Corporate Fundraising, Corporate Events, Government Relations, Customer Relations, Underwriting, Claims Management, Risk Management, Risk Assessment, Coaching, Marketing, General Insurance, Commercial Insurance, Property, Public Speaking, Public Relations, Policy, Event Management, Management Consulting, Employee Training, Business Development, Management, Training, Project Planning, Insurance, Time Management, Property & Casualty..., Social Media Marketing, Claim, Social Media, Casualty, Advertising, Teamwork, Legal Liability, Analysis, Professional Liability, Team Leadership, Liability, Negotiation, Strategy, Life Insurance
Education
Laurentian University/Université Laurentienne 2011 — 2015
MBA, Master of Business Administration
Insurance Institute of Canada 2007 — 2015
Fellow Chartered Insurance Professional (FCIP), Risk Management
Insurance Broker Association of Canada 2011 — 2011
CAIB, Canadian Accredited Insurance Broker
Risk and Insurance Management Society 2007 — 2008
CRM, Canadian Risk Management
Insurance Institute of Canada 2005 — 2006
CIP, Chartered Insurance Professional
Simon Fraser University 1999 — 2004
Bachelor of Arts, Criminology and Political Science
Ultramar / CST Canada Co August 2010 - Present
Insurance Institute of Canada April 2013 - Present
Institut des assurances du Canada September 2004 - Present
Caisse de dépôt et placement du Québec (CDPQ) January 2008 - April 2010
AXA Assurances November 2006 - January 2008
Aviva Canada June 2004 - November 2006
Aviva Canada June 2001 - June 2004
Skills
Insurance, Risk Management, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Liability, Financial Risk, Casualty, Risk Assessment, Brokers, Claim, Analysis, DES, Reinsurance, Strategic Vision, Business Strategy, Strategic Planning, Claims Management, Customer Service, Change Management, Coaching, Responsabilité..., Management
Education
ESG - UQAM 2004 — 2006
MBA
Institut des Assurances d'Aix-Marseille (France) 1993 — 1994
Master, Administration - Assurance
Université du Québec à Montréal
CRDN November 2014 - Present
Insurance Institute of Ontario August 2013 - Present
Steamatic Canada Inc. October 2009 - September 2014
ServiceMaster Restore March 2009 - October 2009
Insurance Institute of Canada April 2007 - October 2008
Optimum January 2005 - January 2007
The Co-operators January 2002 - January 2005
TD Insurance January 1998 - January 2002
Skills
B2B, Leases, Insurance, Negotiation, Sales, Franchising, Restoration, Marketing Strategy, Underwriting, Marketing, Budgets, General Insurance, New Business Development, Leadership, Training, Liability, Brokers, Claims Management, Management, Commercial Insurance, Claim, Casualty, Change Management, Property & Casualty..., Sales Management, Reinsurance, Professional Liability, Risk Management, Legal Liability, Life Insurance, Commercial Lines, Fixed Annuities, Umbrella Insurance, Health Insurance, D&O, Workers Compensation, Disability Insurance, Excess, Homeowners, Term Life Insurance, Small Business, Inland Marine, Financial Risk, Critical Illness, Employment Practices..., Property Damage, Liability Analysis, Whole Life, Employee Benefits, Business Development
Education
Institute of Inspection Cleaning and Restoration Certification 2014 — 2014
Certification, Fire and Smoke Restoration Technician
Institute of Inspection Cleaning and Restoration Certification 2012 — 2012
Certification, Water Damage Restoration Technician (WRT)
Insurance Institute of Canada 1998 — 2005
CIP, Insurance
Georgian College 1990 — 1995
IICRC
Water Restoration Technician
Insurance Institute of Canada 2010 - Present
Junior Achievement of Canada 2004 - Present
Paisley Manor Insurance Brokers May 2003 - Present
Freelance 1965 - Present
Sinclair-Cockburn Financial Group June 2000 - January 2003
The Hull Group July 1993 - August 1999
Morris & McKenzie Inc September 1985 - December 1992
The Hull Group August 1983 - August 1985
Matthews & Hill Insurance July 1980 - July 1982
Royal Insurance Co August 1968 - July 1980
Education
Centennial College 1966 — 1968
Computer Science, IT
Morneau Shepell August 2014 - Present
Bariali Inc. January 2014 - April 2014
Morneau Shepell April 2013 - December 2013
Insurance Institute of Canada February 2013 - March 2013
Bariali Inc. November 2012 - February 2013
Green Shield Canada March 2011 - November 2012
Atomic Energy of Canada April 2006 - March 2011
Financial Services Commission of Ontario October 2005 - March 2006
Skills
Requirements Gathering, Software Documentation, Training, Contract Negotiation, JAD, Research, SOW, Business Requirements, Systems Analysis, Requirements Analysis, Visio, SharePoint, Integration, Business Process Design, Business Process Mapping, BPMN, Use Case Analysis, Use Case Diagrams, Use Case, ERD, Wireframes, Mockups, Data Conversion, SQL, UML, Object Oriented Design, Workshop Facilitation, UAT coordination, Test Scripts, Training Delivery, Training Manuals, Software Deployment, Production Deployment, Technology Change..., MS Project, TFS, PowerPoint, Microsoft Excel, Microsoft Applications, Vendor Contracts, Vendor Management, RFP experience, Gap Analysis, Product Selection, Risk Management, Software Cost Estimation, Estimating, WBS, Scope Management, Quality Assurance
Education
University of Toronto 2003 — 2005
Masters, Information Systems
Seneca College of Applied Arts and Technology 2003 — 2003
Post Diploma, Database Application Development
York University 1999 — 2003
Bachelors, Information Technology
CNA Canada August 2013 - Present
Insurance Institute February 2010 - August 2013
Insurance Institute of Canada July 2003 - January 2010
Applied Systems Canada 1997 - 2003
Applied Systems Canada 1996 - 1997
Skills
Marketing, Communications Planning, Corporate Communications, E-Marketing..., Customer Ser, Internal Communications, Communications Audits, Think On Your Feet (TM), Marketing Strategy, Marketing Communications, promotional..., Infographics, Information Graphics, Strategic Communications, Insurance, Brokers, Direct Marketing, Email Marketing, Commercial Lines, Commercial Insurance
Education
York University, Schulich Executive Education Centre 2010 — 2010
Certifcate
Sheridan College 2003 — 2007
Post Graduate Certificate
University of Ottawa / Université d'Ottawa 1988 — 1992
BA
RESCo Energy Inc September 2013 - Present
Emerging Leaders for Solar Energy March 2014 - Present
SunOpta May 2013 - July 2013
Smith Petrie Carr & Scott Insurance Brokers Ltd. June 2010 - August 2012
Insurance Institute of Ontario – Ottawa Chapter September 2009 - June 2010
Insurance Institute of Canada June 2009 - September 2009
Brock Dance March 2008 - May 2009
Skills
Change Management, Corporate Communications, Community Organizing, Public Speaking, Non-profits, Fundraising, Event Planning, Sustainability, Nonprofits, Sales, Sales Management, Solar Energy, Microsoft Office, Leadership, Renewable Energy, Energy, Strategic Planning, Project Management, Energy Efficiency, Research, Customer Service, Management, Environmental Awareness, Photovoltaics
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Green Business Management Post-Graduate Certificate
Insurance Institute of Ontario - Ottawa Chapter 2012 — 2012
RIBO Licence, Register Insurance Brokers of Ontario
PARK University Enterprises Inc. 2011 — 2011
Certificate, Social Media Marketing
Performance Management Consultants 2011 — 2011
Certificate, Project Management 101
Brock University 2004 — 2009
Bachelor of Arts, Geography & Physical Education
BlackRock May 2014 - Present
Veritas Communications January 2012 - April 2014
Insurance Institute of Canada September 2011 - December 2011
Festival Theatre Arts April 2009 - December 2010
Minto Developments Inc. 2004 - 2005
NovaLIS Technologies January 2004 - May 2004
Education
Humber College 2011 — 2011
Postgraduate Certificate, Public Relations
Dalhousie University
BA, History
Insurance Institute May 2014 - Present
Payfirma January 2013 - May 2014
Insurance Institute of Canada April 2009 - December 2013
Insurance Institute of Canada April 2005 - April 2009
Federation Insurance September 2001 - October 2004
Skills
Software Quality..., SQL, Testing, Software Documentation, Quality Assurance, Microsoft SQL Server, Databases, Microsoft Office, Strategic Planning, Business Analysis, Customer Service, Insurance, HTML, Agile Methodologies, Problem Solving, SDLC, Mobile Applications, Aptify, Crystal Reports, JIRA, TFS, Test Management, User Acceptance Testing, Regression Testing, Functional Testing, Non-functional Testing, Sitecore, System Training, Personal Lines..., Public Speaking
Education
British Columbia Institute of Technology
Intact Insurance July 2012 - Present
Seneca College of Applied Arts and Technology September 2006 - Present
Insurance Institute of Canada January 2014 - Present
Buckley Insurance Brokers April 2010 - June 2012
Holman Insurance Brokers Ltd March 2009 - April 2010
Ideal Solutions Insurance Brokers Inc. March 2005 - February 2009
Unifund Assurance Company March 2004 - January 2005
Wawanesa Mutual Insurance October 2001 - March 2004
Integrated mar.com 2000 - 2001
United Nations Association in Canada 1998 - 2000
Skills
Commercial Insurance, Insurance, Customer Satisfaction, Business Continuity, Mentoring, Professional Liability, Employment Practices..., General Liability, Property & Casualty..., Customer Relations, Risk Management, Public Speaking, Underwriting, Property & Casualty..., Training, General Insurance, Liability, Casualty, Coaching, D&O, Risk Assessment, Commercial Lines, Customer Service, Negotiation, Public Relations, Leadership, Marketing, Time Management, Business Development, Small Business, Claim, Casualty Insurance, Legal Liability
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Accounting
Cookson Walker 2011 — 2011
TIPS Commercial Training
IBAO 2008 — 2008
CRM 2004 — 2008
2004 Insurance Institute of Canada 2001 — 2004
CIP
2002 Insurance Institute of Canada 2002 — 2005
Centennial College 1996 — 1998
Corporate Communication
Carleton University 1992 — 1996
BA, Political Science
Thornhill Secondary School 1987 — 1992
OSSD
Guidewire Software February 2015 - Present
EY October 2013 - February 2015
Insurance Institute of Canada February 2012 - October 2013
TIWA - Toronto Insurance Women's Association 2009 - September 2012
Insurance Institute of Canada December 2010 - February 2012
Economical Mutual Insurance July 2008 - December 2010
Kennedy Insurance Brokers Inc November 2005 - June 2008
Optimum General 1998 - 2005
Skills
Commercial Insurance, Liability, Brokers, Casualty, Commercial Lines, Claim, Professional Liability, Process Improvement, Recruiting, Event Planning, Volunteer Training, Volunteer Recruiting, Volunteer Management, Communication, Mentoring, Best Practices, Training, Legal Liability, Umbrella Insurance, Casualty Insurance
Education
Insurance Institute of Canada 1998 — 2005
CIP, Insurance
Canadore College 1996 — 1998
Diploma, Office Administration
Nipissing University 1991 — 1995
B.A.Hons, English
Empire Life May 2011 - July 2015
Insurance Institute of Canada August 2007 - February 2010
PFIZER CANADA/JOHNSON & JOHNSON October 2004 - 2007
Zurich Canada January 1999 - January 2003
Zurich Canada January 1997 - January 1999
Zurich Canada January 1990 - January 1997
Skills
Process Improvement, Team Leadership, Leadership, Insurance, Human Resources, Management, Team Building, Time Management, Call Centers, Customer Service, Training, Coaching
Education
University of Leicester 2011 — 2013
Post Graduate Diploma (with Merit) University of Leicester,
Ryerson Polytechnic University
B.A.A
Ryerson Polytechnic University
Certificate
Ryerson Polytechnic University
Certificate
RSA August 2015 - Present
RSA August 2001 - Present
Insurance Institute of Canada September 2009 - September 2012
Skills
Commercial Insurance, General Insurance, Insurance, Property & Casualty..., Casualty Insurance, Liability, Relationship Management, Customer Service, Financial Risk, Change Management, Underwriting, Risk Management, Legal Liability, Analysis, Brokers, Umbrella Insurance, Professional Liability, Process Improvement, Claims Management
Education
University of Calcutta 1976 — 1979
Bachelor of Arts (B.A.), English Language and Literature, General
lady brabourne college 1976 — 1979
B.A., English
Insurance Institute of Canada November 2014 - Present
McMaster University November 2013 - November 2014
McMaster University 2007 - October 2013
McMaster University 2002 - 2007
HCCA International 2000 - 2002
Canadian Cancer Society 1998 - 2000
Canadian Cancer Society 1995 - 1998
Canadian Cancer Society 1993 - 1995
Self-Employed 1982 - 1993
Skills
business process..., facilitation of..., individual and team..., instructional design, facilitation and..., customer service, coaching, conflict management, research, Business Writing, Internal Communications, Teaching, Research, Leadership, Coaching, Workshop Facilitation, Instructional Design, Customer Service, Conflict Management, Leadership Development, Social Networking, Strategic Planning, Team Building, Team Leadership, Adult Education, Employee Relations, Business Process..., Public Speaking
Education
McMaster University 2008 — 2009
Certificate in Advanced Leadership & Management (CALM), Leadership & Management
Brock University 2004 — 2008
BEd (Adult Ed), Adult Education
Bay Area Leadership Program 2003 — 2003
Certificate of Completion, Community Development & Leadership
Wilfrid Laurier University 1993 — 1998
MBA, Business
Insurance Institute of Canada February 2012 - Present
Pearson Canada April 2002 - May 2011
Pearson Canada November 1999 - April 2002
Canadian Gift and Tableware Association May 1998 - November 1999
Canadian Booksellers Association April 1994 - November 1997
Skills
Copy Editing, Newsletters, Magazines, Proofreading, Marketing, Content Development, Textbooks, Books, Academic Publishing, Text Editing, Ebooks, Fact-checking, Online Publishing, Content Management, Publishing, Editorial, Web Content, Published Author, Content Strategy, Non-fiction, Editing, Publications
Education
Humber College 2009 — 2010
Certificate in Technical Writing (completed 2013)
Centennial College 1993 — 1994
Book and Magazine Publishing, Book and Magazine Publishing
York University 1989 — 1993
Hounours B.A., English and History
Madonna high School 1983 — 1988
Insurance Institute of Canada October 2014 - Present
Hub International Limited January 2014 - December 2014
Hub International Latin America Caribbean December 2011 - November 2014
Hub International / HKMB & Ontario January 2008 - December 2013
Worldwide Broker Network November 2010 - May 2012
HKMB International Insurance Brokers April 2004 - January 2008
Education
Queen's University 1982 — 1986
BA (HONS), Economics
Lower Canada College 1977 — 1981
Intact Insurance November 2012 - Present
Insurance Institute of Canada September 2009 - Present
The Co-operators September 1999 - November 2012
The Co-operators 1995 - 1999
The Co-operators 1992 - 1995
Skills
Property & Casualty..., Underwriting, Liability Analysis, Casualty, Homeowners, Legal Liability, Brokers, General Insurance, Umbrella Insurance, Liability, Insurance, Claim, Insurance Brokerage, Property Claims, Employment Practices..., Financial Risk, Long-term Care, Group Insurance, Property Damage, Claims Management, Sales Promotion, Surety Bonds
Education
Carleton University 1987 — 1992
Bachelor of Commerce, Marketing
Weir Canada Inc. August 2011 - Present
TransGlobe Property Management Services March 2010 - August 2011
Insurance Institute of Canada October 2007 - April 2009
ADP Canada February 2006 - October 2007
Lafarge Financial Services Center July 2003 - January 2006
Strategic Packaging Solutions Inc February 2002 - July 2003
Guyana Sugar Corporation, Georgetown, Guyana May 1997 - January 2002
Skills
Financial Reporting, Accounting, Account Reconciliation, Cash Management, Finance, Financial Analysis, Accounts Payable, Cash Flow, General Ledger, Financial Accounting, Variance Analysis, Auditing, Accounts Receivable, Managerial Finance, GAAP, Fixed Assets, Forecasting, IFRS, Budgets, Business Planning, Leadership, Financial Statements, Internal Controls, Cost Accounting, Financial Audits, Accruals, Strategic Financial..., Internal Audit, Bank Reconciliation
Education
Oxford Brookes University 2008 — 2009
MBA in Finance, Management and Finance
Certified General Accountant
CGA, Accounting, Finance and Management
OMIA October 2008 - Present
Insurance Institute of Canada 1998 - Present
Insurance Institute 2012 - December 2014
Technical & Training Consultant January 2001 - October 2008
The Economical Insurance Group 1998 - 2001
RG Dalton & Associates 1989 - 1998
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Claim, Brokers, Risk Management, Claims Management, Legal Liability, Casualty
Education
Brock University 2015 — 2018
Adult and Continuing Education and Teaching
Wilfrid Laurier University 2013 — 2014
Canadian Risk Management (CRM) designation
Insurance Institute of Canada 2012 — 2013
Instructor Certification Program, Educational/Instructional Technology
Langevin Learning Services 1998 — 1999
Certified Training Generalist, Instructional Design, Development & Delivery
Insurance Institute of Canada 1994 — 1997
Chartered Insurance Professional (CIP)
Insurance Brokers Association 1992 — 1994
Canadian Accredited Insurance Broker (CAIB) designation
Bluevale Collegiate, Waterloo ON 1983 — 1986
Diploma
Insurance Institute of Ontario March 2013 - Present
Insurance Institute of Canada 2003 - Present
Ayr Farmers Mutual Insurance Company October 2010 - March 2013
Conestoga College Institute of Technology and Advanced Learning September 2010 - January 2012
The Dominion of Canada General Insurance Company March 2004 - April 2011
Gore Mutual Insurance July 1995 - March 2004
The Co-operators May 1994 - July 1995
The Co-operators November 1991 - May 1994
Young Drivers of Canada 1989 - 1991
Skills
Insurance, Underwriting, Customer Service, Problem Solving, Risk Management, Coaching, Team Building, Process Improvement, Analysis, Negotiation, Mentoring, PowerPoint, Excel, Word, Outlook, Teaching, Training, Strategic Planning, Microsoft Excel, Business Planning
Education
Brock University 2006 — 2012
Ongoing, Adult Education
McMaster University 2003 — 2004
Certified in Management Designation, Business
McMaster University 2002 — 2003
CRM, Risk Management
McMaster University 1999 — 2002
Diploma in Business Management Studies, Business
Insurance Institute of Canada 1996 — 2002
FCIP, Management
DSS 1984 — 1987
Insurance Institute of Canada November 2010 - Present
Prudential Relocation September 2003 - November 2010
Education
University of Madras 1987 — 1990
B.Com, Accountancy