Intelenet Global Services
Industry: Company
DescriptionIntelenet Global Services is now Teleperformance D.I.B.S. Teleperformance, the worldwide leader in outsourced omnichannel Customer Experience Management, acquired Intelenet as the digital transformation ... CEO: Chandramouli Baskaran Revenue: 28.1 billion INR ($ 420 million, 2014–) Headquarters: Mumbai, India Founders: Tata Consultancy Services, Housing Development Finance Corporation Parent organization: Dutch Contact Centers (DCC) B.V. Managing directors: Aditya Arora (India), Piety Gonsalves (Middle East)
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Intelenet Global Services Employees
Employee
Years
Job
Industry
Gagan Deep Singh Gagan Deep Singh's Intelenet Global Services Experience December 2008 - March 2011
Job Sr. Software Engineer
Industry Information Technology and Services
Experience
Oceaneering International, Inc. July 2013 - Present
Times Internet Limited March 2011 - July 2013
Intelenet Global Services December 2008 - March 2011
Skills
AJAX, JavaScript, MySQL, Web Services, jQuery, PHP, Solr, MongoDB, MVC Architecture, Linux, Java, Akamai, Oracle, Architecture, Kaltura, CMS, Cognos, Web Applications
Education
University of Jammu 2003 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Oceaneering International, Inc. July 2013 - Present
Times Internet Limited March 2011 - July 2013
Intelenet Global Services December 2008 - March 2011
Skills
AJAX, JavaScript, MySQL, Web Services, jQuery, PHP, Solr, MongoDB, MVC Architecture, Linux, Java, Akamai, Oracle, Architecture, Kaltura, CMS, Cognos, Web Applications
Education
University of Jammu 2003 — 2007
Bachelor of Engineering (B.E.), Computer Engineering
Madhusudhana Rao, CPCU, PMP, SSGB Madhusudhana Rao, CPCU, PMP, SSGB's Intelenet Global Services Experience May 2008 - August 2009
Job Engagement Manager at Tata Consultancy Services
Industry Insurance
Experience
Tata Consultancy Services September 2009 - Present
Intelenet Global Services May 2008 - August 2009
Dell October 2002 - April 2008
Skills
P&C Insurance, Information Technology, Offshoring, Project Management, Healthcare, Six Sigma, Certified Green Belt, Business Analysis, Business Development, Business Process, Business Process..., Insurance, Management, Requirements Analysis, Service Delivery, Vendor Management, Transition Management
Education
Symbiosis institute of Management Studies 2008 — 2011
PGDIT, Information Technology, A
Tata Consultancy Services September 2009 - Present
Intelenet Global Services May 2008 - August 2009
Dell October 2002 - April 2008
Skills
P&C Insurance, Information Technology, Offshoring, Project Management, Healthcare, Six Sigma, Certified Green Belt, Business Analysis, Business Development, Business Process, Business Process..., Insurance, Management, Requirements Analysis, Service Delivery, Vendor Management, Transition Management
Education
Symbiosis institute of Management Studies 2008 — 2011
PGDIT, Information Technology, A
Gaurav Suri Gaurav Suri's Intelenet Global Services Experience 2007 - 2010
Job Recruiting Professional at Pyramid IT Consulting
Industry Information Technology and Services
Experience
Pyramid Consulting November 2011 - Present
Intelenet Global Services 2007 - 2010
Skills
eBusiness Suite, Business Intelligence, Recruiting, Staff Augmentation, Talent Acquisition, Recruitments, Screening, Outsourcing, Technical Recruiting, Executive Search, BPO, Employee Relations, Temporary Placement, Employee Engagement, HR Consulting, Vendor Management, Sourcing, Benefits Negotiation, IT Recruitment, Internet Recruiting
Education
Delhi Vishwavidyalaya 2003 — 2006
Pyramid Consulting November 2011 - Present
Intelenet Global Services 2007 - 2010
Skills
eBusiness Suite, Business Intelligence, Recruiting, Staff Augmentation, Talent Acquisition, Recruitments, Screening, Outsourcing, Technical Recruiting, Executive Search, BPO, Employee Relations, Temporary Placement, Employee Engagement, HR Consulting, Vendor Management, Sourcing, Benefits Negotiation, IT Recruitment, Internet Recruiting
Education
Delhi Vishwavidyalaya 2003 — 2006
Devraj Mendon Devraj Mendon's Intelenet Global Services Experience March 2004 - November 2005
Job Manager Strategic Operations at Highmark Inc.
Industry Hospital & Health Care
Experience
Highmark Inc. January 2015 - Present
Ernst & Young LLP April 2011 - December 2014
PNC Financial Services Group February 2008 - March 2011
Liz Claiborne 2007 - 2007
Convergys November 2005 - July 2006
Intelenet Global Services March 2004 - November 2005
Wipro 2002 - 2005
Skills
Business Analysis, Business Process..., Vendor Management, Process Improvement, Business Planning, Management Consulting, Leadership, Team Management, Risk Management, Business Intelligence, PMO, SDLC, Outsourcing, Requirements Gathering, IT Strategy, Data Analysis, Requirements Analysis, Governance, Financial Services, Basel I,II,III, Regulation W, Financial services..., Regulatory reporting, Mergers & Acquisitions, Comprehensive capital..., Dodd frank stress..., Credit risk business..., Credit risk technology, Enterprise Risk..., Business Process, Management, Consulting
Education
New Jersey Institute of Technology
Masters, Information Systems
University of Mumbai
Bachelor of Engineering (B.E.)
Highmark Inc. January 2015 - Present
Ernst & Young LLP April 2011 - December 2014
PNC Financial Services Group February 2008 - March 2011
Liz Claiborne 2007 - 2007
Convergys November 2005 - July 2006
Intelenet Global Services March 2004 - November 2005
Wipro 2002 - 2005
Skills
Business Analysis, Business Process..., Vendor Management, Process Improvement, Business Planning, Management Consulting, Leadership, Team Management, Risk Management, Business Intelligence, PMO, SDLC, Outsourcing, Requirements Gathering, IT Strategy, Data Analysis, Requirements Analysis, Governance, Financial Services, Basel I,II,III, Regulation W, Financial services..., Regulatory reporting, Mergers & Acquisitions, Comprehensive capital..., Dodd frank stress..., Credit risk business..., Credit risk technology, Enterprise Risk..., Business Process, Management, Consulting
Education
New Jersey Institute of Technology
Masters, Information Systems
University of Mumbai
Bachelor of Engineering (B.E.)
Calvin Mann Calvin Mann's Intelenet Global Services Experience July 2011 - July 2011
Job Marketing at HDC Management, LLC
Industry Computer Networking
Experience
HDC Management, LLC November 2012 - Present
Campbellsville University November 2011 - Present
2m@nn LLC March 2009 - Present
Intelenet Global Services July 2011 - July 2011
Best Western August 2009 - March 2010
Skills
Innovative Thinking, Spoken Word, Team Leadership, Teamwork, Social Networking, Customer Service, Event Planning, Leadership, Public Speaking, Social Media, Event Management, Social Media Marketing, Public Relations, Sales, Marketing, Research, Time Management, Strategic Planning, Training, Management
Education
Campbellsville University 2008 — 2012
Bachelor of Business, Marketing
HDC Management, LLC November 2012 - Present
Campbellsville University November 2011 - Present
2m@nn LLC March 2009 - Present
Intelenet Global Services July 2011 - July 2011
Best Western August 2009 - March 2010
Skills
Innovative Thinking, Spoken Word, Team Leadership, Teamwork, Social Networking, Customer Service, Event Planning, Leadership, Public Speaking, Social Media, Event Management, Social Media Marketing, Public Relations, Sales, Marketing, Research, Time Management, Strategic Planning, Training, Management
Education
Campbellsville University 2008 — 2012
Bachelor of Business, Marketing
Priyanka D. Shah Priyanka D. Shah's Intelenet Global Services Experience May 2008 - October 2009
Job Scrum Master/Agile Project Manager at American Express
Industry Management Consulting
Experience
American Express / Syntel Inc August 2012 - Present
Hult International Business School August 2011 - August 2012
Hult International Business School June 2012 - July 2012
Hult International Business School January 2012 - April 2012
Cognizant Technology Solutions October 2009 - May 2011
Intelenet Global Services May 2008 - October 2009
Skills
SDLC, Rally, Scrum, Business Analysis, Microsoft Excel, Microsoft Word, Team Management, Requirements Analysis, Testing, Quality Assurance, Team Leadership, PowerPoint, Manual Testing, Problem Solving, Business Requirements, Banking, Quality Center, SQL, CRM, MS Project, Strategy, Management Consulting, Competitive Analysis, Cross-functional Team..., Project Management, Test Planning, Test Management, Software Configuration..., System Integration..., Mentoring, Open Project, User Acceptance Testing, Leadership, Strategic Consulting, Market Research, Project Planning, Financial Analysis, Analysis, Mortgage Underwriting, Performance Excellence, Excel, Word, Clarity, Consulting
Education
Hult International Business School 2011 — 2012
MBA, Management, 4.2
Sathyabama Institute of Science and Technology 2004 — 2008
BE, Electronics and Communication, 81%
American Express / Syntel Inc August 2012 - Present
Hult International Business School August 2011 - August 2012
Hult International Business School June 2012 - July 2012
Hult International Business School January 2012 - April 2012
Cognizant Technology Solutions October 2009 - May 2011
Intelenet Global Services May 2008 - October 2009
Skills
SDLC, Rally, Scrum, Business Analysis, Microsoft Excel, Microsoft Word, Team Management, Requirements Analysis, Testing, Quality Assurance, Team Leadership, PowerPoint, Manual Testing, Problem Solving, Business Requirements, Banking, Quality Center, SQL, CRM, MS Project, Strategy, Management Consulting, Competitive Analysis, Cross-functional Team..., Project Management, Test Planning, Test Management, Software Configuration..., System Integration..., Mentoring, Open Project, User Acceptance Testing, Leadership, Strategic Consulting, Market Research, Project Planning, Financial Analysis, Analysis, Mortgage Underwriting, Performance Excellence, Excel, Word, Clarity, Consulting
Education
Hult International Business School 2011 — 2012
MBA, Management, 4.2
Sathyabama Institute of Science and Technology 2004 — 2008
BE, Electronics and Communication, 81%
Prasad Jadhav Prasad Jadhav's Intelenet Global Services Experience 2004 - 2005
Job Manager at Cognizant Technology Solutions
Industry Telecommunications
Experience
Cognizant Technology Solutions December 2014 - Present
Neiman Marcus December 2010 - December 2014
Wipro Technologies January 2010 - December 2014
Wipro Technologies July 2007 - November 2013
Avaya Global Connect May 2006 - June 2007
Nirvana Bussiness February 2005 - May 2006
IT Source India November 2003 - February 2005
Intelenet Global Services 2004 - 2005
Skills
Avaya, AES, Call Center, CTI, Telecommunications, VoIP, Avaya DSI Wallboard, Tandberg Video..., Sonexis Audio/Web...
Education
Bharati Vidyapeeth 1999 — 2003
Bachelor's degree, Electronics and Telecommunication
SVPM Kalwa 1987 — 1997
SSC
Cognizant Technology Solutions December 2014 - Present
Neiman Marcus December 2010 - December 2014
Wipro Technologies January 2010 - December 2014
Wipro Technologies July 2007 - November 2013
Avaya Global Connect May 2006 - June 2007
Nirvana Bussiness February 2005 - May 2006
IT Source India November 2003 - February 2005
Intelenet Global Services 2004 - 2005
Skills
Avaya, AES, Call Center, CTI, Telecommunications, VoIP, Avaya DSI Wallboard, Tandberg Video..., Sonexis Audio/Web...
Education
Bharati Vidyapeeth 1999 — 2003
Bachelor's degree, Electronics and Telecommunication
SVPM Kalwa 1987 — 1997
SSC
Sumeet Kamat Sumeet Kamat's Intelenet Global Services Experience April 2004 - January 2008
Job Associate at Deutsche Bank
Industry Investment Banking
Experience
Deustshce Bank January 2008 - Present
Deutsche Bank 2008 - Present
Intelenet Global Services April 2004 - January 2008
Skills
Operational Risk..., Operational Risk, Governance, Financial Risk, MIS, Internal Audit, Investment Banking
Education
Symbiosis Institute of Business Management 2009 — 2011
EMBA, General Management
University of Mumbai 2002 — 2004
B.SC - Computer Science, Bachelor, 2004
Deustshce Bank January 2008 - Present
Deutsche Bank 2008 - Present
Intelenet Global Services April 2004 - January 2008
Skills
Operational Risk..., Operational Risk, Governance, Financial Risk, MIS, Internal Audit, Investment Banking
Education
Symbiosis Institute of Business Management 2009 — 2011
EMBA, General Management
University of Mumbai 2002 — 2004
B.SC - Computer Science, Bachelor, 2004
Shirley Mziray Shirley Mziray's Intelenet Global Services Experience March 2007 - May 2008
Job Human Resource Assistant. at Essentia Health
Industry Financial Services
Experience
Essentia Health June 2012 - June 2014
DFW International Community Alliance January 2012 - December 2012
Preference Personnel February 2009 - January 2010
Integreon May 2008 - January 2009
Intelenet Global Services March 2007 - May 2008
Skills
Community Organizing, Educational Leadership, Communication, sales and client..., Data Analysis, Microsoft Office, Leadership, Team Leadership, Project Management, Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Word, Competitive Analysis, Strategic Planning, Cross-functional Team..., Fundraising, Nonprofits, Human Resources, Customer Service
Education
The University of Dallas 2010 — 2012
MBA, Corporate Finance
Minnesota State University, Moorhead 2005 — 2008
BS, Management & Minor in Communication
Essentia Health June 2012 - June 2014
DFW International Community Alliance January 2012 - December 2012
Preference Personnel February 2009 - January 2010
Integreon May 2008 - January 2009
Intelenet Global Services March 2007 - May 2008
Skills
Community Organizing, Educational Leadership, Communication, sales and client..., Data Analysis, Microsoft Office, Leadership, Team Leadership, Project Management, Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Word, Competitive Analysis, Strategic Planning, Cross-functional Team..., Fundraising, Nonprofits, Human Resources, Customer Service
Education
The University of Dallas 2010 — 2012
MBA, Corporate Finance
Minnesota State University, Moorhead 2005 — 2008
BS, Management & Minor in Communication
Bradley Patzner Bradley Patzner's Intelenet Global Services Experience March 2011 - August 2011
Job Workforce Management Amazon
Industry Management Consulting
Experience
Amazon January 2015 - Present
Microsoft 2014 - 2015
Microsoft 2014 - 2015
Serco March 2011 - March 2014
Intelenet Global Services March 2011 - August 2011
Forum Communications September 2010 - February 2011
BP Marketing January 2010 - September 2010
SEI LLC April 2006 - December 2009
Microsoft April 2006 - December 2009
Skills
Workforce Management, Advertising, Social Media, Online Marketing, Account Management, Real Time, Advertising Sales, Inside Sales, Sales Management, Automotive Sales, Lead Generation, Solution Selling, B2B, Training, Management
Education
North Dakota State University 2002 — 2005
Bachelors, Mass Communications
North Dakota State University 2002 — 2005
Bachelor of Science (B.S.), Mass Communication/Media Studies
Amazon January 2015 - Present
Microsoft 2014 - 2015
Microsoft 2014 - 2015
Serco March 2011 - March 2014
Intelenet Global Services March 2011 - August 2011
Forum Communications September 2010 - February 2011
BP Marketing January 2010 - September 2010
SEI LLC April 2006 - December 2009
Microsoft April 2006 - December 2009
Skills
Workforce Management, Advertising, Social Media, Online Marketing, Account Management, Real Time, Advertising Sales, Inside Sales, Sales Management, Automotive Sales, Lead Generation, Solution Selling, B2B, Training, Management
Education
North Dakota State University 2002 — 2005
Bachelors, Mass Communications
North Dakota State University 2002 — 2005
Bachelor of Science (B.S.), Mass Communication/Media Studies
Pradhan Salian Pradhan Salian's Intelenet Global Services Experience June 2010 - April 2011
Job Technical Architect at L&T Infotech (Viacom Client)
Industry Information Technology and Services
Experience
L&T Infotech (Viacom Client) April 2015 - Present
L&T Infotech May 2011 - Present
Intelenet Global Services June 2010 - April 2011
Media Nucleus (I) Pvt. Ltd. October 2009 - June 2010
Link Intime India Pvt. Ltd. July 2008 - October 2009
Skills
ASP.NET, Software Project..., Microsoft SQL Server, Leadership, SDLC, Requirements Analysis, .NET, VB.NET, VBA, VBScript, Visual C#, WCF Services, .NET Compact Framework, Technical Recruiting, Technical Analysis, JavaScript, ASP.NET MVC, Shell Scripting, Audio Editing, Video Editing, SSRS, TCP/IP
Education
University of Mumbai 2000 — 2005
Bachelor of Commerce (B.Com.), Business/Commerce, General
University of Mumbai 2000 — 2004
Bachelor of Commerce (B.Com.), Accounting and Finance
L&T Infotech (Viacom Client) April 2015 - Present
L&T Infotech May 2011 - Present
Intelenet Global Services June 2010 - April 2011
Media Nucleus (I) Pvt. Ltd. October 2009 - June 2010
Link Intime India Pvt. Ltd. July 2008 - October 2009
Skills
ASP.NET, Software Project..., Microsoft SQL Server, Leadership, SDLC, Requirements Analysis, .NET, VB.NET, VBA, VBScript, Visual C#, WCF Services, .NET Compact Framework, Technical Recruiting, Technical Analysis, JavaScript, ASP.NET MVC, Shell Scripting, Audio Editing, Video Editing, SSRS, TCP/IP
Education
University of Mumbai 2000 — 2005
Bachelor of Commerce (B.Com.), Business/Commerce, General
University of Mumbai 2000 — 2004
Bachelor of Commerce (B.Com.), Accounting and Finance
Clive Sheldon Clive Sheldon's Intelenet Global Services Experience March 2008 - September 2009
Job Business Development
Industry Hospital & Health Care
Experience
Infinx Healthcare February 2012 - Present
GeBBS Healthcare Solutions September 2008 - October 2011
Intelenet Global Services March 2008 - September 2009
CK Engineering June 2003 - May 2005
Skills
International Health, Business Development, Team Management, Operations Management, Talent Acquisition, Technical Recruiting, Vendor Management, Recruiting, New Business Development, Revenue Cycle, Outsourcing, Business Strategy, Account Management, Management, Strategic Planning, Market Research, Marketing Strategy, Pre-sales, Strategy, Analysis, Project Management, Selling, Business Process, Healthcare, Sales, Service Delivery, Process Improvement, Performance Management, Transition Management, Call Centers, MIS, Employee Engagement, Sourcing, Team Building, CRM, Revenue Cycle Management, Networking
Education
University of Mumbai 2001 — 2005
St. Mary's High School 1985 — 2001
SSC, St. Mary's High School
Infinx Healthcare February 2012 - Present
GeBBS Healthcare Solutions September 2008 - October 2011
Intelenet Global Services March 2008 - September 2009
CK Engineering June 2003 - May 2005
Skills
International Health, Business Development, Team Management, Operations Management, Talent Acquisition, Technical Recruiting, Vendor Management, Recruiting, New Business Development, Revenue Cycle, Outsourcing, Business Strategy, Account Management, Management, Strategic Planning, Market Research, Marketing Strategy, Pre-sales, Strategy, Analysis, Project Management, Selling, Business Process, Healthcare, Sales, Service Delivery, Process Improvement, Performance Management, Transition Management, Call Centers, MIS, Employee Engagement, Sourcing, Team Building, CRM, Revenue Cycle Management, Networking
Education
University of Mumbai 2001 — 2005
St. Mary's High School 1985 — 2001
SSC, St. Mary's High School
Ramachandran Iyer Ramachandran Iyer's Intelenet Global Services Experience July 2003 - July 2004
Job Derivatives Analyst Product Control at Scotiabank Global Banking and Markets
Industry Investment Management
Experience
Scotiabank October 2014 - Present
UOB Kay Hian November 2013 - September 2014
Nomura Securities November 2007 - August 2011
Lehman Brothers November 2007 - August 2011
State Street July 2006 - November 2007
Electronic Data Systems July 2005 - June 2006
Standard Chartered Bank January 2005 - July 2005
Intelenet Global Services July 2003 - July 2004
Skills
Efficiency Management, Risk Management, Middle Office, Fund Accounting, Corporate Actions, Financial Analysis, Derivatives, FX Options, Structured Products, Operations Management, Asset Managment, Capital Markets, Analytical Skills, Investment Banking, Financial Markets, Trading, Hedge Funds, Project Management, Options, Portfolio Management, Securities, Credit Risk, Financial Risk, Back Office, Fixed Income, Mutual Funds, Bloomberg, Currency, Foreign Exchange, Settlement, Equities, Investment Management, Swaps, Equity Derivatives, Interest Rate..., Asset Management
Education
Canadian Securities Institute 2014 — 2014
Canadian Securities Course (CSC), Investments and Securities
Centennial College 2011 — 2013
Post Graduate, Business Administration, Management and Operations
AMIMR 2002 — 2004
PG (MBA), Finance and Financial Management Services
University of Mumbai 1999 — 2002
Bachelor of Commerce (B.Com.), Accounting and Finance
Scotiabank October 2014 - Present
UOB Kay Hian November 2013 - September 2014
Nomura Securities November 2007 - August 2011
Lehman Brothers November 2007 - August 2011
State Street July 2006 - November 2007
Electronic Data Systems July 2005 - June 2006
Standard Chartered Bank January 2005 - July 2005
Intelenet Global Services July 2003 - July 2004
Skills
Efficiency Management, Risk Management, Middle Office, Fund Accounting, Corporate Actions, Financial Analysis, Derivatives, FX Options, Structured Products, Operations Management, Asset Managment, Capital Markets, Analytical Skills, Investment Banking, Financial Markets, Trading, Hedge Funds, Project Management, Options, Portfolio Management, Securities, Credit Risk, Financial Risk, Back Office, Fixed Income, Mutual Funds, Bloomberg, Currency, Foreign Exchange, Settlement, Equities, Investment Management, Swaps, Equity Derivatives, Interest Rate..., Asset Management
Education
Canadian Securities Institute 2014 — 2014
Canadian Securities Course (CSC), Investments and Securities
Centennial College 2011 — 2013
Post Graduate, Business Administration, Management and Operations
AMIMR 2002 — 2004
PG (MBA), Finance and Financial Management Services
University of Mumbai 1999 — 2002
Bachelor of Commerce (B.Com.), Accounting and Finance
Joy Roaten Joy Roaten's Intelenet Global Services Experience July 2009 - November 2010
Job Business Operations Manager at Regional One Health
Industry Hospital & Health Care
Experience
Regional One Health May 2015 - Present
Apria Healthcare March 2015 - May 2015
Apria Healthcare July 2012 - April 2015
Apria Healthcare November 2010 - June 2012
Intelenet Global Services July 2009 - November 2010
Apria Healthcare January 1996 - November 2010
Skills
Process Improvement, Data Analysis, Healthcare, Change Management, Team Building, Account Management, Collections Management, Training & Development, Needs Analysis, Employee Training, Program Management, Leadership, Management, Human Resources, Museum Collections, Budgets, Business Process..., Medicaid, Coaching, Policy, Training, Performance Improvement, Customer Service, Outsourcing, Operations Management, Time Management, Accounts Receivable, Logistics, Call Centers, Performance Management, Leadership Development, Managed Care, Medicare, Software Documentation, Healthcare Industry, HIPAA, Healthcare Management, Revenue Cycle, Hospitals
Education
The University of Memphis 2011 — 2012
MBA, Professional MBA
The University of Memphis 2005 — 2008
Professional Studies, Organizational Leadership
Pineville High School 1989 — 1993
Regional One Health May 2015 - Present
Apria Healthcare March 2015 - May 2015
Apria Healthcare July 2012 - April 2015
Apria Healthcare November 2010 - June 2012
Intelenet Global Services July 2009 - November 2010
Apria Healthcare January 1996 - November 2010
Skills
Process Improvement, Data Analysis, Healthcare, Change Management, Team Building, Account Management, Collections Management, Training & Development, Needs Analysis, Employee Training, Program Management, Leadership, Management, Human Resources, Museum Collections, Budgets, Business Process..., Medicaid, Coaching, Policy, Training, Performance Improvement, Customer Service, Outsourcing, Operations Management, Time Management, Accounts Receivable, Logistics, Call Centers, Performance Management, Leadership Development, Managed Care, Medicare, Software Documentation, Healthcare Industry, HIPAA, Healthcare Management, Revenue Cycle, Hospitals
Education
The University of Memphis 2011 — 2012
MBA, Professional MBA
The University of Memphis 2005 — 2008
Professional Studies, Organizational Leadership
Pineville High School 1989 — 1993
Hari Prasad Janardhana Reddy Hari Prasad Janardhana Reddy's Intelenet Global Services Experience December 2004 - May 2006
Job Sr Business Analyst at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions May 2006 - Present
Intelenet Global Services December 2004 - May 2006
Venture Infotek May 2002 - July 2005
Skills
Business Process Design, Process Mapping, Requirements Analysis
Education
University of Madras 2003 — 2005
MBA, Systems
SBOA Matriculation Hr Sec School
Cognizant Technology Solutions May 2006 - Present
Intelenet Global Services December 2004 - May 2006
Venture Infotek May 2002 - July 2005
Skills
Business Process Design, Process Mapping, Requirements Analysis
Education
University of Madras 2003 — 2005
MBA, Systems
SBOA Matriculation Hr Sec School
Dillon Danielson's Intelenet Global Services Experience October 2008 - May 2009
Job Director of Marketing / Program Development at PhysioLogic Human Performance Systems, LLC
Industry Management Consulting
Experience
PhysioLogic Human Performance Systems July 2014 - Present
Wells Fargo August 2011 - July 2014
RVI, Inc. October 2012 - March 2013
Pro Cellular February 2011 - August 2011
Intelenet Global Services October 2008 - May 2009
Skills
Customer Service, Business Development, Sales Management, Sales, Account Management, Microsoft Office, New Business Development, Team Leadership, Strategic Planning, Team Building, Negotiation, Finance, Microsoft Excel, Call Center, Salesforce.com, Project Management, Entrepreneurship, Marketing
Education
The University of North Dakota 2005 — 2008
BGS, Arts and Science, Marketing and Finance
University of the Sunshine Coast 2007 — 2008
Study Abroad, International Business
PhysioLogic Human Performance Systems July 2014 - Present
Wells Fargo August 2011 - July 2014
RVI, Inc. October 2012 - March 2013
Pro Cellular February 2011 - August 2011
Intelenet Global Services October 2008 - May 2009
Skills
Customer Service, Business Development, Sales Management, Sales, Account Management, Microsoft Office, New Business Development, Team Leadership, Strategic Planning, Team Building, Negotiation, Finance, Microsoft Excel, Call Center, Salesforce.com, Project Management, Entrepreneurship, Marketing
Education
The University of North Dakota 2005 — 2008
BGS, Arts and Science, Marketing and Finance
University of the Sunshine Coast 2007 — 2008
Study Abroad, International Business
Kailash Rao's Intelenet Global Services Experience October 2004 - March 2007
Job Head Of Program Operations at [24]7 Inc
Industry Consumer Services
Experience
[24]7 Inc December 2011 - Present
ING Life September 2010 - July 2012
ING April 2007 - December 2010
Intelenet Global Services October 2004 - March 2007
Dell October 2003 - July 2004
Mphasis April 2002 - September 2003
24/7 Customer 2000 - 2002
Skills
Service Delivery, BPO, Process Improvement, Six Sigma, CRM, Management, Operations Management, Coaching, Training, Cross-functional Team..., Team Management, Project Management, Project Planning, PMO, Call Centers, Operational Excellence, Outsourcing, Vendor Management, Quality Management, Leadership, Business Process..., Performance Management, Business Process...
Education
Alliance Francaise de Bangalore 2002 — 2004
1st Level, French
Bangalore University 1997 — 1999
B.Com, Commerce, Business Economics, Statistics, Accouting
[24]7 Inc December 2011 - Present
ING Life September 2010 - July 2012
ING April 2007 - December 2010
Intelenet Global Services October 2004 - March 2007
Dell October 2003 - July 2004
Mphasis April 2002 - September 2003
24/7 Customer 2000 - 2002
Skills
Service Delivery, BPO, Process Improvement, Six Sigma, CRM, Management, Operations Management, Coaching, Training, Cross-functional Team..., Team Management, Project Management, Project Planning, PMO, Call Centers, Operational Excellence, Outsourcing, Vendor Management, Quality Management, Leadership, Business Process..., Performance Management, Business Process...
Education
Alliance Francaise de Bangalore 2002 — 2004
1st Level, French
Bangalore University 1997 — 1999
B.Com, Commerce, Business Economics, Statistics, Accouting
DeAnn Winter's Intelenet Global Services Experience July 2011 - October 2013
Job
Industry Security and Investigations
Experience
SPC Companies December 2014 - Present
TELUS International December 2013 - November 2014
Intelenet Global Services July 2011 - October 2013
StarTek May 2010 - May 2011
Sykes July 2008 - May 2010
SITEL 2005 - 2008
AT&T 1995 - 2004
Skills
BPO, Call Center, Business Development, Sales, Contract Negotiation, Offshore Outsourcing, Offshoring, New Business Development, Contact Centers, Inbound Marketing, Outsourcing, Customer Experience, Account Management, Customer Satisfaction, B2B, Call Centers, Leadership, Vendor Management, Executive Management, Customer Retention, Telemarketing, Business Process, CRM, Customer Acquisition, Business Intelligence, Solution Selling, Strategic Partnerships, Lead Generation, Management, Telecommunications, Program Management, Sales Management, Strategy, Call Center Development
Education
University of Kansas 1987 — 1992
Bachelor of Applied Science (B.A.Sc.)
Millard North
Millard North
SPC Companies December 2014 - Present
TELUS International December 2013 - November 2014
Intelenet Global Services July 2011 - October 2013
StarTek May 2010 - May 2011
Sykes July 2008 - May 2010
SITEL 2005 - 2008
AT&T 1995 - 2004
Skills
BPO, Call Center, Business Development, Sales, Contract Negotiation, Offshore Outsourcing, Offshoring, New Business Development, Contact Centers, Inbound Marketing, Outsourcing, Customer Experience, Account Management, Customer Satisfaction, B2B, Call Centers, Leadership, Vendor Management, Executive Management, Customer Retention, Telemarketing, Business Process, CRM, Customer Acquisition, Business Intelligence, Solution Selling, Strategic Partnerships, Lead Generation, Management, Telecommunications, Program Management, Sales Management, Strategy, Call Center Development
Education
University of Kansas 1987 — 1992
Bachelor of Applied Science (B.A.Sc.)
Millard North
Millard North
Kumar Abhinav Singh Kumar Abhinav Singh's Intelenet Global Services Experience July 2009 - March 2011
Job Senior Director, Business Transformation & Account Management at Serco Global Services, Americas
Industry Management Consulting
Experience
Serco Global Services April 2011 - Present
Intelenet Global Services July 2009 - March 2011
JP Morgan Services India Pvt. Ltd. September 2008 - June 2009
JP Morgan Chase Bank NA July 2007 - August 2008
Citigroup Global Services May 2004 - July 2007
Canadian College of Business & Computers October 2000 - March 2001
Skills
Business Transformation, Project Management, Business Development, Process Improvement, Business, Risk Management, Strategic Planning, Leadership, Relationship Management, Outsourcing, Project Planning, Consulting, BPO, Training, Project Delivery, Six Sigma, Key Account Management, Conducting, Vendor Management, CRM, Banking, Business Process..., Transition Management, Strategy, Workshops, Business Acumen, Sales Acumen, Business Analysis, Business Case..., Lean Transformation, Systemic Thinking, Conducting Discovery..., Emotional Intelligence, Cultural Intelligence, Teaching, Interviewing Skills, Execution capabilities, Customer Engagement, Proposal Generation, Client Relationships...
Education
Welingkar Institute of Management Studies & Research 2002 — 2004
MBA, Marketing & eBusiness
University of Lucknow 1996 — 1999
Bachelor of Science, Mathematics & Physics
Studio Seva : Yoga Alliance (Registered Yoga School) 2013 — 2014
Hatha Yoga Teacher Training (200 Hours), Yoga Teacher Training/Yoga Therapy
Serco Global Services April 2011 - Present
Intelenet Global Services July 2009 - March 2011
JP Morgan Services India Pvt. Ltd. September 2008 - June 2009
JP Morgan Chase Bank NA July 2007 - August 2008
Citigroup Global Services May 2004 - July 2007
Canadian College of Business & Computers October 2000 - March 2001
Skills
Business Transformation, Project Management, Business Development, Process Improvement, Business, Risk Management, Strategic Planning, Leadership, Relationship Management, Outsourcing, Project Planning, Consulting, BPO, Training, Project Delivery, Six Sigma, Key Account Management, Conducting, Vendor Management, CRM, Banking, Business Process..., Transition Management, Strategy, Workshops, Business Acumen, Sales Acumen, Business Analysis, Business Case..., Lean Transformation, Systemic Thinking, Conducting Discovery..., Emotional Intelligence, Cultural Intelligence, Teaching, Interviewing Skills, Execution capabilities, Customer Engagement, Proposal Generation, Client Relationships...
Education
Welingkar Institute of Management Studies & Research 2002 — 2004
MBA, Marketing & eBusiness
University of Lucknow 1996 — 1999
Bachelor of Science, Mathematics & Physics
Studio Seva : Yoga Alliance (Registered Yoga School) 2013 — 2014
Hatha Yoga Teacher Training (200 Hours), Yoga Teacher Training/Yoga Therapy
Arif Syed Arif Syed's Intelenet Global Services Experience January 2002 - February 2006
Job Sales Leader at L&T Infotech
Industry Information Technology and Services
Experience
L&T Infotech September 2010 - Present
Firstsource Solutions Limited April 2010 - September 2010
SYNTELL Inc. October 2007 - March 2010
Ugam Solutions 2006 - 2007
Intelenet Global Services January 2002 - February 2006
Skills
Solution Selling, Pre-sales, New Business Development, Strategy, Leadership, Outsourcing, Business Analysis
Education
NMIMS 1999 — 2000
Master of Business Administration (M.B.A.), MBA
University of Pune 1993 — 1998
Bachelor's Degree, Bachelor of Commerce
St Josephs
School, School
L&T Infotech September 2010 - Present
Firstsource Solutions Limited April 2010 - September 2010
SYNTELL Inc. October 2007 - March 2010
Ugam Solutions 2006 - 2007
Intelenet Global Services January 2002 - February 2006
Skills
Solution Selling, Pre-sales, New Business Development, Strategy, Leadership, Outsourcing, Business Analysis
Education
NMIMS 1999 — 2000
Master of Business Administration (M.B.A.), MBA
University of Pune 1993 — 1998
Bachelor's Degree, Bachelor of Commerce
St Josephs
School, School
Rexy Mathew's Intelenet Global Services Experience August 2007 - December 2010
Job Client Partner at Tech Mahindra
Industry Telecommunications
Experience
Tech Mahindra June 2013 - Present
Tech Mahindra January 2011 - May 2013
Intelenet Global Services August 2007 - December 2010
Stream Global Services December 2000 - January 2006
Skills
Team Management, Operations Management, Transition Management, Process Management, MIS, CRM, Quality Assurance, Service Level Agreements, Strategic Planning, Coordination, Employee Training, Liaison, BPO, Sop, Call Center, Customer Service, Call Centers, Customer Experience, Management, Process Improvement, Service Delivery, Project Management, Business Process, Cost Engineering, Employee Engagement, Telecommunications, Outsourcing, Vendor Management, Performance Management, Operational Excellence, Contact Centers, Customer Satisfaction, Business Process..., Customer Retention, Offshoring, Call Center Development, Soft Skills, COPC, Business Transformation, Project Delivery, Resource Management, Sales Process, Business Analysis, Change Management, Stakeholder Management, Sales, Service Management, Leadership, People Management, Strategy
Education
Indian Institute of Management, Bangalore
Executive Education Program
University of Mumbai 1996 — 1998
Master of Arts
University of Mumbai 1990 — 1996
BA
Tech Mahindra June 2013 - Present
Tech Mahindra January 2011 - May 2013
Intelenet Global Services August 2007 - December 2010
Stream Global Services December 2000 - January 2006
Skills
Team Management, Operations Management, Transition Management, Process Management, MIS, CRM, Quality Assurance, Service Level Agreements, Strategic Planning, Coordination, Employee Training, Liaison, BPO, Sop, Call Center, Customer Service, Call Centers, Customer Experience, Management, Process Improvement, Service Delivery, Project Management, Business Process, Cost Engineering, Employee Engagement, Telecommunications, Outsourcing, Vendor Management, Performance Management, Operational Excellence, Contact Centers, Customer Satisfaction, Business Process..., Customer Retention, Offshoring, Call Center Development, Soft Skills, COPC, Business Transformation, Project Delivery, Resource Management, Sales Process, Business Analysis, Change Management, Stakeholder Management, Sales, Service Management, Leadership, People Management, Strategy
Education
Indian Institute of Management, Bangalore
Executive Education Program
University of Mumbai 1996 — 1998
Master of Arts
University of Mumbai 1990 — 1996
BA
Ruchita Darji's Intelenet Global Services Experience July 2007 - January 2010
Job Associate Customer Success Rep at QAD
Industry Information Technology and Services
Experience
QAD Inc. June 2014 - Present
Hansa Research February 2010 - July 2013
Intelenet Global Services July 2007 - January 2010
First Source Solutions May 2006 - June 2007
Skills
Direct Client..., Sales&Marketing, Product Training, Market Analysis, Media Planning, Account Management..., Product Development, CRM, Customer Satisfaction
Education
University of Mumbai 2004 — 2008
T.Y.Bcom, Management, PASS CLASS
QAD Inc. June 2014 - Present
Hansa Research February 2010 - July 2013
Intelenet Global Services July 2007 - January 2010
First Source Solutions May 2006 - June 2007
Skills
Direct Client..., Sales&Marketing, Product Training, Market Analysis, Media Planning, Account Management..., Product Development, CRM, Customer Satisfaction
Education
University of Mumbai 2004 — 2008
T.Y.Bcom, Management, PASS CLASS
Randy Arellano's Intelenet Global Services Experience 2005 - 2006
Job VP, Business Development at Teleperformance (Formerly Aegis USA)
Industry Outsourcing/Offshoring
Experience
Teleperformance June 2010 - Present
TIGHT Motorsports, Inc. March 1999 - Present
APAC Customer Services May 2008 - June 2010
ACS 2006 - 2008
Intelenet Global Services 2005 - 2006
Sykes Enterprises 2002 - 2005
AEGON Americas 1998 - 2002
Sitel 1994 - 1998
Skills
BPO, Call Center, Operations Management, Outsourcing, Lead Generation, Offshoring, Inbound Marketing, Customer Experience, Workforce Management, Vendor Management, Call Centers, CRM, Customer Retention, New Business Development, Start-ups, Management, Telemarketing, Strategy, Strategic Partnerships, Sales, Leadership, Enterprise Software, SaaS, Selling, Sales Management, Business Process, Recruiting, Negotiation, Executive Management, Contact Centers, Team Management, Business Development
Education
Bellevue University 2000 — 2002
Bachelor of Science, International Business Management
American College 1987 — 1989
Financial Planning
Life Underwriters Training Council 1984 — 1989
Financial Planning, Insurance, Investments
University of Nebraska at Omaha 1985 — 1986
Business
Teleperformance June 2010 - Present
TIGHT Motorsports, Inc. March 1999 - Present
APAC Customer Services May 2008 - June 2010
ACS 2006 - 2008
Intelenet Global Services 2005 - 2006
Sykes Enterprises 2002 - 2005
AEGON Americas 1998 - 2002
Sitel 1994 - 1998
Skills
BPO, Call Center, Operations Management, Outsourcing, Lead Generation, Offshoring, Inbound Marketing, Customer Experience, Workforce Management, Vendor Management, Call Centers, CRM, Customer Retention, New Business Development, Start-ups, Management, Telemarketing, Strategy, Strategic Partnerships, Sales, Leadership, Enterprise Software, SaaS, Selling, Sales Management, Business Process, Recruiting, Negotiation, Executive Management, Contact Centers, Team Management, Business Development
Education
Bellevue University 2000 — 2002
Bachelor of Science, International Business Management
American College 1987 — 1989
Financial Planning
Life Underwriters Training Council 1984 — 1989
Financial Planning, Insurance, Investments
University of Nebraska at Omaha 1985 — 1986
Business
Draper Harlow Draper Harlow's Intelenet Global Services Experience October 2007 - November 2011
Job Quality Lead at Integreon
Industry Outsourcing/Offshoring
Experience
Integreon January 2015 - Present
Integreon February 2014 - January 2015
Integreon July 2013 - February 2014
Integreon January 2013 - July 2013
Integreon November 2011 - January 2013
Intelenet Global Services October 2007 - November 2011
GameStop October 2004 - December 2009
Skills
Marketing, Customer Satisfaction, Customer Service, Team Management, Social Media, Social Networking, Diplomacy, Sustainability..., Sustainability, Quality Management, Quality Auditing, Project Management, Fast Learner, Time Management, Public Speaking, Team Leadership, Leadership
Education
Minnesota School of Business-Moorhead 2010 — 2012
Bachelor's, Business Management, Marketing
Integreon January 2015 - Present
Integreon February 2014 - January 2015
Integreon July 2013 - February 2014
Integreon January 2013 - July 2013
Integreon November 2011 - January 2013
Intelenet Global Services October 2007 - November 2011
GameStop October 2004 - December 2009
Skills
Marketing, Customer Satisfaction, Customer Service, Team Management, Social Media, Social Networking, Diplomacy, Sustainability..., Sustainability, Quality Management, Quality Auditing, Project Management, Fast Learner, Time Management, Public Speaking, Team Leadership, Leadership
Education
Minnesota School of Business-Moorhead 2010 — 2012
Bachelor's, Business Management, Marketing
Brian Lemon Brian Lemon's Intelenet Global Services Experience February 2006 - January 2007
Job Vice President Business Development
Industry Outsourcing/Offshoring
Experience
Teleperformance March 2014 - Present
TeleTech December 2011 - March 2014
American Hockey League September 1988 - April 2013
TeleTech December 2008 - December 2011
IBM January 2007 - December 2008
Intelenet Global Services February 2006 - January 2007
Sutherland Global Services November 1999 - February 2006
Kyocera Mita 1990 - 1997
Skills
Global Business..., BPO, Sales Management, Call Center, Strategy, Sales, Contact Centers, Solution Selling, Mergers & Acquisitions, Outsourcing, Account Management, Team Management, Business Development, Workforce Management, Leadership, Process Improvement, Global Delivery, Strategic Partnerships, Call Centers, Business Strategy, Operations Management, CRM, Outsourcing Management, SaaS, Contract Negotiation, Customer Experience, Executive Management, Business Process..., Team Building, Customer Satisfaction, P&L Management, Start-ups, Cross-functional Team..., Management, Networking, Performance Management, Vendor Management
Education
Rochester Institute of Technology 1977 — 1981
BS, Accounting
Teleperformance March 2014 - Present
TeleTech December 2011 - March 2014
American Hockey League September 1988 - April 2013
TeleTech December 2008 - December 2011
IBM January 2007 - December 2008
Intelenet Global Services February 2006 - January 2007
Sutherland Global Services November 1999 - February 2006
Kyocera Mita 1990 - 1997
Skills
Global Business..., BPO, Sales Management, Call Center, Strategy, Sales, Contact Centers, Solution Selling, Mergers & Acquisitions, Outsourcing, Account Management, Team Management, Business Development, Workforce Management, Leadership, Process Improvement, Global Delivery, Strategic Partnerships, Call Centers, Business Strategy, Operations Management, CRM, Outsourcing Management, SaaS, Contract Negotiation, Customer Experience, Executive Management, Business Process..., Team Building, Customer Satisfaction, P&L Management, Start-ups, Cross-functional Team..., Management, Networking, Performance Management, Vendor Management
Education
Rochester Institute of Technology 1977 — 1981
BS, Accounting
Jeremy Hell's Intelenet Global Services Experience November 2008 - May 2010
Job US Bank Home Mortgage Wholesale Division Processor
Industry Banking
Experience
Elan Financial Services March 2015 - Present
US Bank Home Mortgages March 2013 - Present
US Bank May 2011 - February 2013
Intelenet Global Services November 2008 - May 2010
OfficeMax October 2005 - November 2008
Skills
Criminal Justice, Minor mass communication, Training, Public Speaking, Interviews, Fraud, Security, Supervisory Skills, Risk Assessment, Loss Prevention, Policy, Conflict Resolution, Physical Security, Critical Thinking, Report Writing, Call Centers, Credit, Customer Satisfaction, Customer Service, Leadership, Loans, Microsoft Office, Banking, Management, Mortgage Lending, Sales, Team Leadership, Team Building
Education
Bemidji State University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Rainy River Community College 2003 — 2005
Associate of Arts (AA), General Studies
Elan Financial Services March 2015 - Present
US Bank Home Mortgages March 2013 - Present
US Bank May 2011 - February 2013
Intelenet Global Services November 2008 - May 2010
OfficeMax October 2005 - November 2008
Skills
Criminal Justice, Minor mass communication, Training, Public Speaking, Interviews, Fraud, Security, Supervisory Skills, Risk Assessment, Loss Prevention, Policy, Conflict Resolution, Physical Security, Critical Thinking, Report Writing, Call Centers, Credit, Customer Satisfaction, Customer Service, Leadership, Loans, Microsoft Office, Banking, Management, Mortgage Lending, Sales, Team Leadership, Team Building
Education
Bemidji State University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Rainy River Community College 2003 — 2005
Associate of Arts (AA), General Studies
Dustin Dabney's Intelenet Global Services Experience April 2011 - November 2012
Job Business is about to pick up.
Industry Health, Wellness and Fitness
Experience
Modern knowledge school August 2015 - Present
The life connection October 2014 - May 2015
Self employed June 2013 - January 2015
Communicare Inc May 2014 - October 2014
G4S October 2013 - May 2014
Interac March 2013 - June 2013
Intelenet Global Services April 2011 - November 2012
LaRue County Schools January 2008 - June 2009
Laurie county middle school August 2008 - March 2009
Campbellsville middle school October 2007 - March 2008
Skills
Cpr Certified, safe crisis mangement, Mentoring, Customer Service, Sports, Writing, PowerPoint, Teaching, Sales, Coaching, Public Speaking, Microsoft Office, Event Planning, Event Management, Teamwork, Athletics, Social Networking, Training, Leadership, Team Building, Public Relations, Higher Education, Microsoft Excel, Team Leadership, Social Media, Social Media Marketing, Facebook, Volunteer Management, Operations Management, Organizational..., Management, Research, Staff Development, Human Resources, Curriculum Design, Recruiting, Marketing Strategy, Marketing, Employee Relations, Microsoft Word, Budgets, Media Relations, Press Releases, Nonprofits, Sponsorship, Leadership Development, Sports Marketing, Curriculum Development, Community Outreach, Fundraising
Education
Northcentral University 2013 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Campbellsville University 2006 — 2007
M.A.S.E, Special Education
Eastern Kentucky University 2003 — 2004
Master of Science; B.D, Sport Administration
Lindsey Wilson College 1999 — 2003
Bachelors of Arts, Communication
Modern knowledge school August 2015 - Present
The life connection October 2014 - May 2015
Self employed June 2013 - January 2015
Communicare Inc May 2014 - October 2014
G4S October 2013 - May 2014
Interac March 2013 - June 2013
Intelenet Global Services April 2011 - November 2012
LaRue County Schools January 2008 - June 2009
Laurie county middle school August 2008 - March 2009
Campbellsville middle school October 2007 - March 2008
Skills
Cpr Certified, safe crisis mangement, Mentoring, Customer Service, Sports, Writing, PowerPoint, Teaching, Sales, Coaching, Public Speaking, Microsoft Office, Event Planning, Event Management, Teamwork, Athletics, Social Networking, Training, Leadership, Team Building, Public Relations, Higher Education, Microsoft Excel, Team Leadership, Social Media, Social Media Marketing, Facebook, Volunteer Management, Operations Management, Organizational..., Management, Research, Staff Development, Human Resources, Curriculum Design, Recruiting, Marketing Strategy, Marketing, Employee Relations, Microsoft Word, Budgets, Media Relations, Press Releases, Nonprofits, Sponsorship, Leadership Development, Sports Marketing, Curriculum Development, Community Outreach, Fundraising
Education
Northcentral University 2013 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Campbellsville University 2006 — 2007
M.A.S.E, Special Education
Eastern Kentucky University 2003 — 2004
Master of Science; B.D, Sport Administration
Lindsey Wilson College 1999 — 2003
Bachelors of Arts, Communication
chris volesky chris volesky's Intelenet Global Services Experience February 2011 - Present
Job New Business Solutions at Intelenet America
Industry Outsourcing/Offshoring
Experience
Intelenet Global Services February 2011 - Present
Dempsey's Public House August 2010 - Present
Intelenet Global Services November 2010 - January 2011
Intelenet Global Services April 2010 - November 2010
Education
Minnesota State University, Moorhead 2006 — 2010
Bachlor of Arts, Music Engineering/Audio Production
Minnesota State University, Moorhead 2006 — 2010
Intelenet Global Services February 2011 - Present
Dempsey's Public House August 2010 - Present
Intelenet Global Services November 2010 - January 2011
Intelenet Global Services April 2010 - November 2010
Education
Minnesota State University, Moorhead 2006 — 2010
Bachlor of Arts, Music Engineering/Audio Production
Minnesota State University, Moorhead 2006 — 2010
Kevin B. Pompey Kevin B. Pompey's Intelenet Global Services Experience April 2005 - January 2009
Job Site Director at The Results Companies
Industry Consumer Services
Experience
The Results Companies September 2010 - Present
Intelenet Global Services April 2005 - January 2009
PROTOCOL March 1998 - April 2005
APAC Teleservices February 1997 - March 1998
The Signature Group October 1986 - August 1996
Skills
Call Centers, Leadership, Training, Management, Operations Management, Team Leadership, Team Management, Business Development, Account Management, Forecasting, Employee Training, Project Management, Coaching, Customer Retention, Sales, Human Resources, Strategic Planning, Leadership Development, Competitive Analysis, Analysis, Recruiting, Budgets, Organizational..., Call Center, Customer Service, Inbound Marketing, Workforce Management, Customer Satisfaction, BPO, Call Center Development, Client Development
Education
University of Notre Dame 1992 — 1994
Masters, Business Administration
Michigan State University 1979 — 1980
Bachelor of Science, Agriculture and Natural Resources
Dowagiac Union 1971 — 1975
High School Diploma, General Course Study
The Results Companies September 2010 - Present
Intelenet Global Services April 2005 - January 2009
PROTOCOL March 1998 - April 2005
APAC Teleservices February 1997 - March 1998
The Signature Group October 1986 - August 1996
Skills
Call Centers, Leadership, Training, Management, Operations Management, Team Leadership, Team Management, Business Development, Account Management, Forecasting, Employee Training, Project Management, Coaching, Customer Retention, Sales, Human Resources, Strategic Planning, Leadership Development, Competitive Analysis, Analysis, Recruiting, Budgets, Organizational..., Call Center, Customer Service, Inbound Marketing, Workforce Management, Customer Satisfaction, BPO, Call Center Development, Client Development
Education
University of Notre Dame 1992 — 1994
Masters, Business Administration
Michigan State University 1979 — 1980
Bachelor of Science, Agriculture and Natural Resources
Dowagiac Union 1971 — 1975
High School Diploma, General Course Study
Ankur Chugh Ankur Chugh's Intelenet Global Services Experience December 2008 - June 2011
Job Vice President of Client Services at IKS Health
Industry Outsourcing/Offshoring
Experience
IKS Health March 2015 - Present
Inventurus Knowledge Solutions June 2011 - March 2015
Intelenet Global services December 2008 - June 2011
Intelenet Global Services October 2006 - December 2008
Intelenet Global Services June 2004 - October 2006
Wipro BPO August 2002 - June 2004
Skills
Management, BPO, Gap Analysis, Team Management, Project Management, Project Planning, Transition Management, Offshoring, New Business Development, Service Delivery, Operations Management, Team Building, Process Improvement, Vendor Management, Outsourcing, Call Centers, Leadership, Sla, Business Analysis, Business Process..., Six Sigma, Performance Management, MIS, Workforce Management, Resource Management
Education
Kendriya Vidyalaya 1996 — 2006
University of Mumbai 1997 — 2001
B.E, Computers
IKS Health March 2015 - Present
Inventurus Knowledge Solutions June 2011 - March 2015
Intelenet Global services December 2008 - June 2011
Intelenet Global Services October 2006 - December 2008
Intelenet Global Services June 2004 - October 2006
Wipro BPO August 2002 - June 2004
Skills
Management, BPO, Gap Analysis, Team Management, Project Management, Project Planning, Transition Management, Offshoring, New Business Development, Service Delivery, Operations Management, Team Building, Process Improvement, Vendor Management, Outsourcing, Call Centers, Leadership, Sla, Business Analysis, Business Process..., Six Sigma, Performance Management, MIS, Workforce Management, Resource Management
Education
Kendriya Vidyalaya 1996 — 2006
University of Mumbai 1997 — 2001
B.E, Computers
Radha Sri Radha Sri's Intelenet Global Services Experience December 2007 - February 2010
Job Project Manager and Certified Scrum Master
Industry Management Consulting
Experience
Cisco Systems (Accenture) September 2012 - September 2014
Accenture Services February 2010 - July 2012
Intelenet Global Services December 2007 - February 2010
MaxProdata June 2006 - December 2007
Skills
Certified Scrum Master..., Operation Management, PMO Analyst, Complex Reporting and..., Resource Management, Cost/Budget Management, Content Management..., Scrum Implementation, Advanced Microsoft Excel, PowerPoint, Pivot Tables, Salesforce.com, Access, SQL, Internet, Vlookup, Hlookups, SumTotal, Mail Merge
Education
Delhi University 2005 — 2007
Delhi University – Bachelor Degree – 2007
Cisco Systems (Accenture) September 2012 - September 2014
Accenture Services February 2010 - July 2012
Intelenet Global Services December 2007 - February 2010
MaxProdata June 2006 - December 2007
Skills
Certified Scrum Master..., Operation Management, PMO Analyst, Complex Reporting and..., Resource Management, Cost/Budget Management, Content Management..., Scrum Implementation, Advanced Microsoft Excel, PowerPoint, Pivot Tables, Salesforce.com, Access, SQL, Internet, Vlookup, Hlookups, SumTotal, Mail Merge
Education
Delhi University 2005 — 2007
Delhi University – Bachelor Degree – 2007
Kevin Shaughnessy's Intelenet Global Services Experience November 2007 - January 2012
Job Director Americas at InterGlobe Technologies
Industry Outsourcing/Offshoring
Experience
InterGlobe Technologies February 2014 - Present
CMS January 2012 - January 2014
Intelenet Global Services November 2007 - January 2012
Upstream May 2005 - November 2007
Respond January 2004 - May 2005
Protocol 2000 - 2004
EDS January 1990 - January 2000
Skills
BPO, Call Centers, CRM, Operations Management, Executive Management, Team Leadership, Outsourcing, Telecommunications, Call Center, Sales Management, Customer Service, Account Management, Market Research, Sales, Help Desk Support, Client Relationship..., Client Development, Contact Centre, Process Consulting, International Sales, Customer Relations, Hospitality, Consumer Products, Banking, Solution Design, Solution Selling, Process Engineering, Strategic Leadership, Help Desk Management, Contract Negotiation, Contract Management, Voice, Vendor Relations, Offshore Management, Project Planning, Project Implementation, Executive Communications, Strategic Partnerships, Contact Centers
Education
Northwood University 1985 — 1989
BBA, Management/Marketing
InterGlobe Technologies February 2014 - Present
CMS January 2012 - January 2014
Intelenet Global Services November 2007 - January 2012
Upstream May 2005 - November 2007
Respond January 2004 - May 2005
Protocol 2000 - 2004
EDS January 1990 - January 2000
Skills
BPO, Call Centers, CRM, Operations Management, Executive Management, Team Leadership, Outsourcing, Telecommunications, Call Center, Sales Management, Customer Service, Account Management, Market Research, Sales, Help Desk Support, Client Relationship..., Client Development, Contact Centre, Process Consulting, International Sales, Customer Relations, Hospitality, Consumer Products, Banking, Solution Design, Solution Selling, Process Engineering, Strategic Leadership, Help Desk Management, Contract Negotiation, Contract Management, Voice, Vendor Relations, Offshore Management, Project Planning, Project Implementation, Executive Communications, Strategic Partnerships, Contact Centers
Education
Northwood University 1985 — 1989
BBA, Management/Marketing
Anshuman Bhatia's Intelenet Global Services Experience December 2009 - August 2011
Job Commodity Trader at Cargill
Industry Food & Beverages
Experience
Cargill July 2013 - Present
Tuck School of Business at Dartmouth College August 2011 - June 2013
Ernst & Young June 2012 - August 2012
Pinnacle Foods Group LLC February 2010 - August 2011
Intelenet Global Services December 2009 - August 2011
Breakthrough Management Group International (BMGI) September 2006 - April 2010
Satyam Computer Services Ltd. June 2003 - August 2006
GE Consumer & Industrial 2003 - 2006
Skills
Corporate Strategy..., Business Strategy, Strategic Consulting, Management Consulting, Strategic Planning, Operational Excellence, Cultural Transformation, Change Management, Team Building, Program Management, Project Management, New Business Development, Product Development, Product Lifecycle..., Collaborative Problem..., Lean Thinking, Six Sigma, Business Process..., Process Improvement, Operations Management, Manufacturing, Mergers & Acquisitions, Process Engineering, Lean Manufacturing, Business Development, Strategy, Analysis, Business Analysis, Leadership, Management, Black Belt, Forecasting, Analytics, Data Analysis, Project Planning
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2011 — 2013
MBA, General Management
Indian Institute of Management, Ahmedabad 2008 — 2008
Management Development Program, Marketing Analytics
Indian Institute of Technology, Kharagpur 1999 — 2003
Bachelor of Technology, Manufacturing Science & Engineering
Calcutta Boys School
ISC
Julien Day School
ICSE
Cargill July 2013 - Present
Tuck School of Business at Dartmouth College August 2011 - June 2013
Ernst & Young June 2012 - August 2012
Pinnacle Foods Group LLC February 2010 - August 2011
Intelenet Global Services December 2009 - August 2011
Breakthrough Management Group International (BMGI) September 2006 - April 2010
Satyam Computer Services Ltd. June 2003 - August 2006
GE Consumer & Industrial 2003 - 2006
Skills
Corporate Strategy..., Business Strategy, Strategic Consulting, Management Consulting, Strategic Planning, Operational Excellence, Cultural Transformation, Change Management, Team Building, Program Management, Project Management, New Business Development, Product Development, Product Lifecycle..., Collaborative Problem..., Lean Thinking, Six Sigma, Business Process..., Process Improvement, Operations Management, Manufacturing, Mergers & Acquisitions, Process Engineering, Lean Manufacturing, Business Development, Strategy, Analysis, Business Analysis, Leadership, Management, Black Belt, Forecasting, Analytics, Data Analysis, Project Planning
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2011 — 2013
MBA, General Management
Indian Institute of Management, Ahmedabad 2008 — 2008
Management Development Program, Marketing Analytics
Indian Institute of Technology, Kharagpur 1999 — 2003
Bachelor of Technology, Manufacturing Science & Engineering
Calcutta Boys School
ISC
Julien Day School
ICSE
Ravi Velpulla's Intelenet Global Services Experience April 2004 - April 2005
Job Sr. Operations Manager
Industry Management Consulting
Experience
GEP Worldwide April 2005 - Present
Intelenet Global Services April 2004 - April 2005
Skills
Vendor Management, Team Management, Transition Management, Outsourcing, Sales, Training, Spend Analysis, eSourcing, Procure-to-Pay, Procurement, Supply Management, Leadership, E-procurement, Six Sigma, Performance Management, Supply Chain, Supply Chain Management, Strategic Sourcing
Education
University of Mumbai
Bachelor's degree, Business Administration, Management and Operations
GEP Worldwide April 2005 - Present
Intelenet Global Services April 2004 - April 2005
Skills
Vendor Management, Team Management, Transition Management, Outsourcing, Sales, Training, Spend Analysis, eSourcing, Procure-to-Pay, Procurement, Supply Management, Leadership, E-procurement, Six Sigma, Performance Management, Supply Chain, Supply Chain Management, Strategic Sourcing
Education
University of Mumbai
Bachelor's degree, Business Administration, Management and Operations
Richard Renehan's Intelenet Global Services Experience February 2009 - November 2010
Job Director, Healthcare Sales at HCL Technologies
Industry Outsourcing/Offshoring
Experience
HCL Technologies 2011 - Present
Intelenet Global Services February 2009 - November 2010
Datamatics Technologies, Inc March 2001 - November 2009
Skills
BPO, SaaS, Outsourcing, Business Development, Account Management, Management Consulting, Management, Managed Services, Enterprise Software, Solution Selling, Business Planning, Selling, Program Management, Vendor Management, Business Strategy, Consulting, Analysis, Marketing, Sales, CRM, Strategy, Salesforce.com
Education
Boston College 1987 — 1991
Bachelor of Arts (B.A.), Communications
Thayer Academy
HCL Technologies 2011 - Present
Intelenet Global Services February 2009 - November 2010
Datamatics Technologies, Inc March 2001 - November 2009
Skills
BPO, SaaS, Outsourcing, Business Development, Account Management, Management Consulting, Management, Managed Services, Enterprise Software, Solution Selling, Business Planning, Selling, Program Management, Vendor Management, Business Strategy, Consulting, Analysis, Marketing, Sales, CRM, Strategy, Salesforce.com
Education
Boston College 1987 — 1991
Bachelor of Arts (B.A.), Communications
Thayer Academy
Kim Mehrotra's Intelenet Global Services Experience September 2006 - March 2007
Job Senior Business System Analyst Application Performance Management at BioRad Laboratories
Industry Information Technology and Services
Experience
Bio-Rad Laboratories July 2014 - Present
Wipro Technologies March 2007 - May 2013
Wipro Technologies April 2008 - October 2009
Wipro Technologies March 2007 - March 2008
Intelenet Global Services September 2006 - March 2007
Genpact June 2001 - September 2006
Skills
Risk Management, Service Delivery, Process Consulting, Process Excellence, Process Management, BPO, ITIL, Six Sigma, Transition Management, Process Improvement, Outsourcing, Incident Management, Change Management, Global Delivery, ISO 20000, Analysis, Quality Management, Team Management, Quality Assurance, IT Service Management, Sla, Business Process, Offshoring, Vendor Management, PMP, SLA
Education
Devi Ahilya Vishwavidyalaya 1999 — 2001
Master of Business Administration (M.B.A.), Information Technology
Rani Durgavati Vishwavidyalaya 1996 — 1999
B.Sc.Computer Science, Computer Science, Maths and Economincs
Bio-Rad Laboratories July 2014 - Present
Wipro Technologies March 2007 - May 2013
Wipro Technologies April 2008 - October 2009
Wipro Technologies March 2007 - March 2008
Intelenet Global Services September 2006 - March 2007
Genpact June 2001 - September 2006
Skills
Risk Management, Service Delivery, Process Consulting, Process Excellence, Process Management, BPO, ITIL, Six Sigma, Transition Management, Process Improvement, Outsourcing, Incident Management, Change Management, Global Delivery, ISO 20000, Analysis, Quality Management, Team Management, Quality Assurance, IT Service Management, Sla, Business Process, Offshoring, Vendor Management, PMP, SLA
Education
Devi Ahilya Vishwavidyalaya 1999 — 2001
Master of Business Administration (M.B.A.), Information Technology
Rani Durgavati Vishwavidyalaya 1996 — 1999
B.Sc.Computer Science, Computer Science, Maths and Economincs
Melissa Franco-D'Silva's Intelenet Global Services Experience 2004 - 2006
Job Immigration Case Associate at Green and Spiegel
Industry Management Consulting
Experience
Green and Spiegel 2015 - Present
Ernst & Young 2012 - 2015
The Town of Milton October 2011 - February 2012
Deloitte & Touche 2009 - 2011
Accenture 2007 - 2009
Intelenet Global Services 2004 - 2006
eFunds 2001 - 2004
Hutchison Max Telecom Pvt. Ltd. (now Vodafone) January 1996 - December 1999
Skills
Business Analysis, Team Management, Strategy, Call Centers, Management, Account Reconciliation, Payroll, Leadership, Teamwork, Tax, Administration, Software Documentation, Analysis, Process Improvement, Financial Analysis, Policy, Accounting, Vendor Management, CRM, Performance Management
Education
Mumbai University 1989 — 1994
Bachelor of Science (BSc), Community Resource Management
University of Mumbai
Green and Spiegel 2015 - Present
Ernst & Young 2012 - 2015
The Town of Milton October 2011 - February 2012
Deloitte & Touche 2009 - 2011
Accenture 2007 - 2009
Intelenet Global Services 2004 - 2006
eFunds 2001 - 2004
Hutchison Max Telecom Pvt. Ltd. (now Vodafone) January 1996 - December 1999
Skills
Business Analysis, Team Management, Strategy, Call Centers, Management, Account Reconciliation, Payroll, Leadership, Teamwork, Tax, Administration, Software Documentation, Analysis, Process Improvement, Financial Analysis, Policy, Accounting, Vendor Management, CRM, Performance Management
Education
Mumbai University 1989 — 1994
Bachelor of Science (BSc), Community Resource Management
University of Mumbai
Siraj Bose's Intelenet Global Services Experience April 2008 - January 2010
Job Adept Call Center / Outsourcing / BPO Executive helping organizations reach their customer experience goals
Industry Outsourcing/Offshoring
Experience
Tata Consultancy Services January 2010 - Present
Intelenet Global Services April 2008 - January 2010
Intelenet Global Services February 2006 - April 2008
Intelenet Global Services January 2003 - February 2006
Wipro Spectramind May 2002 - January 2003
Stream Global Services October 2000 - May 2002
University of North Texas May 1998 - March 2000
Skills
Outsourcing, BPO, Operations Management, CRM, Management, Leadership, Team Management, Process Improvement, Transition Management, Performance Management
Education
University of North Texas 1998 — 2000
BS, Hospitality Management
Mangalore University 1992 — 1995
BHM, Hotel Management
Tata Consultancy Services January 2010 - Present
Intelenet Global Services April 2008 - January 2010
Intelenet Global Services February 2006 - April 2008
Intelenet Global Services January 2003 - February 2006
Wipro Spectramind May 2002 - January 2003
Stream Global Services October 2000 - May 2002
University of North Texas May 1998 - March 2000
Skills
Outsourcing, BPO, Operations Management, CRM, Management, Leadership, Team Management, Process Improvement, Transition Management, Performance Management
Education
University of North Texas 1998 — 2000
BS, Hospitality Management
Mangalore University 1992 — 1995
BHM, Hotel Management
Kiran Mankar's Intelenet Global Services Experience August 2004 - June 2008
Job Clinical Informatics Analyst Associate at Versant Holdings, LLC
Industry Information Technology and Services
Experience
Versant Holdings, LLC November 2013 - Present
Maricopa Integrated Health System January 2011 - December 2011
Arizona State University October 2010 - January 2011
Intelenet Global Services August 2004 - June 2008
Skills
Healthcare Information..., EHR, Healthcare IT, EMR, Clinical Decision..., SQL, MySQL, Microsoft Excel, Epic Systems, Analytical Skills, Databases, Data Analysis
Education
Arizona State University 2010 — 2012
Masters, Biomedical Informatics
University of Mumbai 1998 — 2002
Bachelors, Instrumentation Engineering
Versant Holdings, LLC November 2013 - Present
Maricopa Integrated Health System January 2011 - December 2011
Arizona State University October 2010 - January 2011
Intelenet Global Services August 2004 - June 2008
Skills
Healthcare Information..., EHR, Healthcare IT, EMR, Clinical Decision..., SQL, MySQL, Microsoft Excel, Epic Systems, Analytical Skills, Databases, Data Analysis
Education
Arizona State University 2010 — 2012
Masters, Biomedical Informatics
University of Mumbai 1998 — 2002
Bachelors, Instrumentation Engineering
Kunjan Chabra's Intelenet Global Services Experience May 2009 - June 2011
Job Human Resource Recruitment
Industry Human Resources
Experience
Intelenet Global Services May 2009 - June 2011
vertex February 2007 - May 2009
Skills
Performance Management, Employee Engagement, Recruiting, Human Resources, BPO, Outsourcing, Team Management, MIS, Vendor Management, Workforce Management, Talent Acquisition
Education
Institute of Management Technology, Ghaziabad 2006 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
Delhi University 2002 — 2005
Bachelor of Arts (BA)
Summer Fields School
Intelenet Global Services May 2009 - June 2011
vertex February 2007 - May 2009
Skills
Performance Management, Employee Engagement, Recruiting, Human Resources, BPO, Outsourcing, Team Management, MIS, Vendor Management, Workforce Management, Talent Acquisition
Education
Institute of Management Technology, Ghaziabad 2006 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
Delhi University 2002 — 2005
Bachelor of Arts (BA)
Summer Fields School
Sairoj Patel's Intelenet Global Services Experience April 2007 - July 2007
Job Finance
Industry Financial Services
Experience
Royal Bank of Scotland 2012 - 2013
Legacy Planning Group Inc June 2009 - August 2009
Intelenet Global Services April 2007 - July 2007
Education
The University of Texas at San Antonio 2007 — 2009
MBA, Finance
University of Mumbai
Royal Bank of Scotland 2012 - 2013
Legacy Planning Group Inc June 2009 - August 2009
Intelenet Global Services April 2007 - July 2007
Education
The University of Texas at San Antonio 2007 — 2009
MBA, Finance
University of Mumbai
Terryl (Terry) Reistad's Intelenet Global Services Experience February 2004 - April 2010
Job Retired Exec Admin. UPSTREAM
Industry Outsourcing/Offshoring
William Hoppe's Intelenet Global Services Experience 2007 - June 2011
Job Vice President at Serco Global Services
Industry Outsourcing/Offshoring
Experience
Serco Global Services 2007 - Present
Intelenet Global Services 2007 - June 2011
Upstream LLC March 2001 - June 2011
Rosenbluth/Upstream LLC 2001 - 2005
Rosenbluth International 2000 - 2004
Communication Service for the Deaf March 1998 - March 2001
US Bank 1995 - 1998
Skills
CRM, Outsourcing, Workforce Management, Vendor Management, Call Centers, Offshoring, Process Improvement, Service Delivery, Change Management, Leadership, Transition Management, Strategy, Performance Management, BPO, Business Analysis, Team Building, Business Strategy, Project Management, Analytics, Employee Engagement
Education
Minnesota State University, Moorhead 1990 — 1995
BS, Energy Management
Serco Global Services 2007 - Present
Intelenet Global Services 2007 - June 2011
Upstream LLC March 2001 - June 2011
Rosenbluth/Upstream LLC 2001 - 2005
Rosenbluth International 2000 - 2004
Communication Service for the Deaf March 1998 - March 2001
US Bank 1995 - 1998
Skills
CRM, Outsourcing, Workforce Management, Vendor Management, Call Centers, Offshoring, Process Improvement, Service Delivery, Change Management, Leadership, Transition Management, Strategy, Performance Management, BPO, Business Analysis, Team Building, Business Strategy, Project Management, Analytics, Employee Engagement
Education
Minnesota State University, Moorhead 1990 — 1995
BS, Energy Management
Neha Chandna's Intelenet Global Services Experience 2005 - 2006
Job Business Analyst (Associate Director) at The Advisory Board Company
Industry Information Technology and Services
Experience
The Advisory Board Company April 2012 - Present
ABCO Advisory Services India Private Limited May 2011 - Present
The Advisory Board Company April 2009 - December 2011
Secova eServices (P) Ltd. July 2006 - November 2008
Intelenet Global Services 2005 - 2006
Skills
Business Intelligence, Microsoft SQL Server, Data Analysis, Process Improvement, Troubleshooting, Team Management, Leadership, Mentoring, Training, Data Warehousing, Agile Methodologies, Oracle, Data Modeling, .NET, SSIS, Recruiting, ETL, SSRS, Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Database Design
Education
Makhanlal Chaturvedi Rashtriya Patrakarita Vishwavidhyalaya 2001 — 2004
MCA, Computer Applications
Kendriya Vidyalaya
The Advisory Board Company April 2012 - Present
ABCO Advisory Services India Private Limited May 2011 - Present
The Advisory Board Company April 2009 - December 2011
Secova eServices (P) Ltd. July 2006 - November 2008
Intelenet Global Services 2005 - 2006
Skills
Business Intelligence, Microsoft SQL Server, Data Analysis, Process Improvement, Troubleshooting, Team Management, Leadership, Mentoring, Training, Data Warehousing, Agile Methodologies, Oracle, Data Modeling, .NET, SSIS, Recruiting, ETL, SSRS, Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Database Design
Education
Makhanlal Chaturvedi Rashtriya Patrakarita Vishwavidhyalaya 2001 — 2004
MCA, Computer Applications
Kendriya Vidyalaya
Meeti Shah's Intelenet Global Services Experience May 2004 - March 2006
Job Manager, FP&A
Industry Electrical/Electronic Manufacturing
Experience
Chargepoint September 2012 - Present
Chargepoint September 2010 - August 2012
OutForce LLC October 2007 - September 2010
Coulomb Technologies October 2007 - August 2010
Guavus Inc 2007 - 2010
HSBC March 2006 - November 2006
Intelenet Global Services May 2004 - March 2006
Education
University of Mumbai
MBA, Finance
University of Mumbai
BMS/BBA, Finance
Chargepoint September 2012 - Present
Chargepoint September 2010 - August 2012
OutForce LLC October 2007 - September 2010
Coulomb Technologies October 2007 - August 2010
Guavus Inc 2007 - 2010
HSBC March 2006 - November 2006
Intelenet Global Services May 2004 - March 2006
Education
University of Mumbai
MBA, Finance
University of Mumbai
BMS/BBA, Finance
Sairoj Patel's Intelenet Global Services Experience June 2006 - July 2007
Job Risk Associate
Industry Banking
Experience
Royal Bank of Scotland July 2012 - Present
RVI Group October 2011 - January 2012
DISYS June 2010 - July 2011
The University of Texas at San Antonio September 2007 - December 2009
The Oxford Group of Lake Success May 2009 - August 2009
Intelenet Global Services June 2006 - July 2007
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Public Speaking, Social Media, English, SQL, Accounting, Finance, OFAC
Education
The University of Texas at San Antonio 2007 — 2009
Master of Business Administration (MBA), Finance, 4.0
University of Mumbai 2001 — 2005
Bachelors in Electronics Engineering, Electronics Engineering
Royal Bank of Scotland July 2012 - Present
RVI Group October 2011 - January 2012
DISYS June 2010 - July 2011
The University of Texas at San Antonio September 2007 - December 2009
The Oxford Group of Lake Success May 2009 - August 2009
Intelenet Global Services June 2006 - July 2007
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Public Speaking, Social Media, English, SQL, Accounting, Finance, OFAC
Education
The University of Texas at San Antonio 2007 — 2009
Master of Business Administration (MBA), Finance, 4.0
University of Mumbai 2001 — 2005
Bachelors in Electronics Engineering, Electronics Engineering
Ranjeeta Malia's Intelenet Global Services Experience 2002 - 2003
Job Sr Manager, Merchandise Payable at Luxottica Retail North America
Industry Accounting
Experience
Luxottica Retail North America March 2014 - Present
Luxottica Retail North America November 2012 - March 2014
Trimble Navigation June 2009 - November 2012
KPMG Audit October 2007 - April 2009
3 Global Services July 2003 - November 2005
Intelenet Global Services 2002 - 2003
Skills
Accounting, Fixed Assets, Leadership, Accounts Payable, Internal Controls, Auditing, Sarbanes-Oxley Act, Financial Reporting, US GAAP, GAAP, Internal Audit, Financial Accounting, Process Improvement, Variance Analysis, Accounts Payable &...
Education
University of Cincinnati 2006 — 2007
M.S Accounting, Accounting
Jai Hind College 1996 — 2001
Bachelor of commerce, Accounting
St Joseph
Luxottica Retail North America March 2014 - Present
Luxottica Retail North America November 2012 - March 2014
Trimble Navigation June 2009 - November 2012
KPMG Audit October 2007 - April 2009
3 Global Services July 2003 - November 2005
Intelenet Global Services 2002 - 2003
Skills
Accounting, Fixed Assets, Leadership, Accounts Payable, Internal Controls, Auditing, Sarbanes-Oxley Act, Financial Reporting, US GAAP, GAAP, Internal Audit, Financial Accounting, Process Improvement, Variance Analysis, Accounts Payable &...
Education
University of Cincinnati 2006 — 2007
M.S Accounting, Accounting
Jai Hind College 1996 — 2001
Bachelor of commerce, Accounting
St Joseph
Sheila Gibbs's Intelenet Global Services Experience August 2007 - January 2009
Job IT Manager at D&M Industries
Industry Computer Software
Experience
D&M Industries November 2009 - Present
Implementation Specialists January 2009 - November 2009
Intelenet Global Services August 2007 - January 2009
Upstream October 2005 - July 2007
Upstream April 2004 - October 2005
Upstream November 2003 - April 2004
Upstream August 2003 - November 2003
Microsoft September 2002 - August 2003
Microsoft August 1999 - September 2002
Ceramic Industrial Coatings June 1996 - August 1999
Skills
Project Management, Process Improvement, Business Analysis, Human Resources, Vendor Management, Team Leadership, Employee Benefits, Call Centers, Team Management, Leadership, Finance, Integration, Operations Management, Coaching, Customer Service
Education
North Dakota State University
MBA, Business Administration and Management, General
North Dakota State University
BS, Communication
D&M Industries November 2009 - Present
Implementation Specialists January 2009 - November 2009
Intelenet Global Services August 2007 - January 2009
Upstream October 2005 - July 2007
Upstream April 2004 - October 2005
Upstream November 2003 - April 2004
Upstream August 2003 - November 2003
Microsoft September 2002 - August 2003
Microsoft August 1999 - September 2002
Ceramic Industrial Coatings June 1996 - August 1999
Skills
Project Management, Process Improvement, Business Analysis, Human Resources, Vendor Management, Team Leadership, Employee Benefits, Call Centers, Team Management, Leadership, Finance, Integration, Operations Management, Coaching, Customer Service
Education
North Dakota State University
MBA, Business Administration and Management, General
North Dakota State University
BS, Communication
Arthur Belkind's Intelenet Global Services Experience 2011 - Present
Job Business Development at RedFynn Technologies
Industry Outsourcing/Offshoring
Experience
Intelenet Global Services 2011 - Present
Skills
BPO, Workforce Management, Outsourcing, Call Center, Negotiation, Contract Negotiation, Program Management, Business Process..., Change Management, Team Leadership, Process Improvement, Team Building, Business Development, Strategic Partnerships, Vendor Management, Account Management, Coaching, Call Centers, Strategy, Telecommunications, CRM, Operations Management, Executive Management, Leadership, Training, Management, Start-ups, Inbound Marketing, Strategic Planning, Project Management, Sales Management
Education
New York Universitty 1960 — 1964
Bachelor of Finance, Real estate Finance
New York University
Bachelor's degree, Finance, General
The John Marshall Law School
Doctor of Law (J.D.), Law
Intelenet Global Services 2011 - Present
Skills
BPO, Workforce Management, Outsourcing, Call Center, Negotiation, Contract Negotiation, Program Management, Business Process..., Change Management, Team Leadership, Process Improvement, Team Building, Business Development, Strategic Partnerships, Vendor Management, Account Management, Coaching, Call Centers, Strategy, Telecommunications, CRM, Operations Management, Executive Management, Leadership, Training, Management, Start-ups, Inbound Marketing, Strategic Planning, Project Management, Sales Management
Education
New York Universitty 1960 — 1964
Bachelor of Finance, Real estate Finance
New York University
Bachelor's degree, Finance, General
The John Marshall Law School
Doctor of Law (J.D.), Law
Brent Kleppen's Intelenet Global Services Experience October 2007 - November 2010
Job iSeries System Operations Tech
Industry Banking
Experience
Bell State Bank & Trust November 2010 - Present
Intelenet Global Services October 2007 - November 2010
Intelenet Global Services January 2007 - October 2007
Intelenet Global Services April 2006 - January 2007
Skills
Training, Quality Assurance, SharePoint, Process Improvement, Leadership, IBM iSeries, Software Documentation, Management, Business Analysis, Microsoft Office, Customer Service, Call Centers, CRM, Documentation, Troubleshooting, Public Speaking
Education
North Dakota State University 1996 — 2000
Watford City High School 1993 — 1996
Bell State Bank & Trust November 2010 - Present
Intelenet Global Services October 2007 - November 2010
Intelenet Global Services January 2007 - October 2007
Intelenet Global Services April 2006 - January 2007
Skills
Training, Quality Assurance, SharePoint, Process Improvement, Leadership, IBM iSeries, Software Documentation, Management, Business Analysis, Microsoft Office, Customer Service, Call Centers, CRM, Documentation, Troubleshooting, Public Speaking
Education
North Dakota State University 1996 — 2000
Watford City High School 1993 — 1996
Wayne (wayne@globaltalentexecs.com) Etheridge's Intelenet Global Services Experience January 2008 - June 2009
Job Executive Director at Global Talent Executives
Industry Outsourcing/Offshoring
Experience
Global Talent Executives June 2014 - Present
ServiceLink 2009 - June 2011
Intelenet Global Services January 2008 - June 2009
SunTrust Bank January 2001 - August 2008
Harris Publishing 1999 - 2001
Skills
Customer Retention, Management, B2B, BPO, CRM, Training, Call Center, Project Planning, Software Documentation, Outsourcing, Customer Service, Leadership, Vendor Management, Sales Operations, Time Management, Retail, Banking, Call Centers, Sales, Employee Training, Recruiting, Coaching, Program Management, Analysis, Talent Acquisition, Interviews, Performance Management, Human Resources, New Business Development, Project Management, Business Process, Customer Satisfaction, Process Improvement, Quality Assurance
Education
Norfolk State University 1996 — 2001
BS, Marketing
Norfolk State University 1996 — 2001
Bachelor of Science (BS), Marketing
Global Talent Executives June 2014 - Present
ServiceLink 2009 - June 2011
Intelenet Global Services January 2008 - June 2009
SunTrust Bank January 2001 - August 2008
Harris Publishing 1999 - 2001
Skills
Customer Retention, Management, B2B, BPO, CRM, Training, Call Center, Project Planning, Software Documentation, Outsourcing, Customer Service, Leadership, Vendor Management, Sales Operations, Time Management, Retail, Banking, Call Centers, Sales, Employee Training, Recruiting, Coaching, Program Management, Analysis, Talent Acquisition, Interviews, Performance Management, Human Resources, New Business Development, Project Management, Business Process, Customer Satisfaction, Process Improvement, Quality Assurance
Education
Norfolk State University 1996 — 2001
BS, Marketing
Norfolk State University 1996 — 2001
Bachelor of Science (BS), Marketing
Yadul Jayraj's Intelenet Global Services Experience May 2005 - April 2006
Job Senior Associate at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions September 2014 - Present
Infosys May 2011 - September 2014
Infosys June 2009 - April 2011
Infosys April 2007 - May 2009
Firstsource Solutions Limited June 2006 - April 2007
Intelenet Global Services May 2005 - April 2006
Skills
Test Planning, Testing, Quality Center, QTP, Manual Testing, System Testing, Test Cases, Team Management, Requirements Analysis, Functional Testing, Requirements Gathering, Knowledge Management, Documentation, Quality Assurance, Business Analysis, Agile Testing
Education
Kamla High School 1990 — 2000
High School
Thadomal Shahani Engineering College
Computer Science, Physics
Cognizant Technology Solutions September 2014 - Present
Infosys May 2011 - September 2014
Infosys June 2009 - April 2011
Infosys April 2007 - May 2009
Firstsource Solutions Limited June 2006 - April 2007
Intelenet Global Services May 2005 - April 2006
Skills
Test Planning, Testing, Quality Center, QTP, Manual Testing, System Testing, Test Cases, Team Management, Requirements Analysis, Functional Testing, Requirements Gathering, Knowledge Management, Documentation, Quality Assurance, Business Analysis, Agile Testing
Education
Kamla High School 1990 — 2000
High School
Thadomal Shahani Engineering College
Computer Science, Physics
Amit Talegaonkar -ITIL,Prince 2 practitioner's Intelenet Global Services Experience 2004 - 2007
Job Account management/ Service Delivery/ Program Managment
Industry Information Technology and Services
Experience
Syntel April 2014 - Present
Infosys July 2007 - April 2014
Intelenet Global Services 2004 - 2007
GTL Limited June 2004 - August 2005
Dell 2003 - 2004
Serco April 2002 - November 2003
Hong Kong Tourism Board 1999 - 2002
Skills
Service Delivery, BPO, Outsourcing, Operations Management, Vendor Management, Team Management, Transition Management, Resource Management, Global Delivery, Pre-sales, Business Transformation, Six Sigma, Program Management, PMP, Offshoring, Change Management, Sla, Process Management, Master Data Management, ITIL, Project Delivery, JIRA, Service-now.com, SFDC, IT Infrastructure..., Project Portfolio...
Education
Indian Institute of Management, Ahmedabad 2010 — 2011
CPBM, Managment
KC
Bachelor of Science (B.Sc.), Statistics
Syntel April 2014 - Present
Infosys July 2007 - April 2014
Intelenet Global Services 2004 - 2007
GTL Limited June 2004 - August 2005
Dell 2003 - 2004
Serco April 2002 - November 2003
Hong Kong Tourism Board 1999 - 2002
Skills
Service Delivery, BPO, Outsourcing, Operations Management, Vendor Management, Team Management, Transition Management, Resource Management, Global Delivery, Pre-sales, Business Transformation, Six Sigma, Program Management, PMP, Offshoring, Change Management, Sla, Process Management, Master Data Management, ITIL, Project Delivery, JIRA, Service-now.com, SFDC, IT Infrastructure..., Project Portfolio...
Education
Indian Institute of Management, Ahmedabad 2010 — 2011
CPBM, Managment
KC
Bachelor of Science (B.Sc.), Statistics
Olivia Wahwan's Intelenet Global Services Experience August 2010 - September 2011
Job GDC at MoneyGram International
Industry Accounting
Experience
MoneyGram International September 2011 - Present
Intelenet Global Services August 2010 - September 2011
Acs Travel (Affiliated Computer Services, Inc) September 2006 - February 2009
Skills
MIS, Financial Analysis, Financial Reporting, BPO, Risk Management, Accounting, Outsourcing, Business Process..., Managerial Finance, Process Improvement, Change Management, Stakeholder Management, Business Analysis, Auditing, Business Transformation, Banking, Team Management, Finance, Management, Analysis
Education
Minnesota State University, Mankato 2005 — 2010
MoneyGram International September 2011 - Present
Intelenet Global Services August 2010 - September 2011
Acs Travel (Affiliated Computer Services, Inc) September 2006 - February 2009
Skills
MIS, Financial Analysis, Financial Reporting, BPO, Risk Management, Accounting, Outsourcing, Business Process..., Managerial Finance, Process Improvement, Change Management, Stakeholder Management, Business Analysis, Auditing, Business Transformation, Banking, Team Management, Finance, Management, Analysis
Education
Minnesota State University, Mankato 2005 — 2010
NAYANA PARULEKAR's Intelenet Global Services Experience May 2004 - October 2006
Job Investment Banking Professional
Industry Investment Banking
Experience
Deutsche Bank June 2007 - September 2009
3 Global Services November 2006 - May 2007
Intelenet Global Services May 2004 - October 2006
Education
University of Mumbai
BACHELOR, ACCOUNTS
Deutsche Bank June 2007 - September 2009
3 Global Services November 2006 - May 2007
Intelenet Global Services May 2004 - October 2006
Education
University of Mumbai
BACHELOR, ACCOUNTS
Deepalakshmi Mohan's Intelenet Global Services Experience February 2007 - May 2008
Job Independent Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
Intelenet Global Services February 2007 - May 2008
Sitel June 2006 - February 2007
Education
Anna University 2002 — 2006
B.E, Computer Science
Intelenet Global Services February 2007 - May 2008
Sitel June 2006 - February 2007
Education
Anna University 2002 — 2006
B.E, Computer Science
Amanda Dietrich's Intelenet Global Services Experience November 2004 - August 2011
Job Chargeback Supervisor at Orbitz Worldwide
Industry Internet
Experience
Orbitz Worldwide October 2014 - Present
Orbitz Worldwide August 2011 - October 2014
Intelenet Global Services November 2004 - August 2011
Skills
Vendor Management, Strategy, CRM, E-commerce, Go-to-market Strategy, Account Management, Call Centers, BPO, Leadership, Team Leadership, Process Improvement, Analytics, Strategic Partnerships, Customer Experience, Management, Outsourcing, Strategic Planning
Education
North Dakota State University 1999 — 2005
South
Orbitz Worldwide October 2014 - Present
Orbitz Worldwide August 2011 - October 2014
Intelenet Global Services November 2004 - August 2011
Skills
Vendor Management, Strategy, CRM, E-commerce, Go-to-market Strategy, Account Management, Call Centers, BPO, Leadership, Team Leadership, Process Improvement, Analytics, Strategic Partnerships, Customer Experience, Management, Outsourcing, Strategic Planning
Education
North Dakota State University 1999 — 2005
South
Sandra Oxford's Intelenet Global Services Experience April 2009 - December 2012
Job International trainer and teacher | process and quality analyst for a premier online travel company
Industry Leisure, Travel & Tourism
Experience
Orbitz Worldwide January 2013 - Present
Intelenet Global Services April 2009 - December 2012
Orbitz Worldwide April 2007 - March 2009
ACS, Inc September 2005 - April 2007
Cendant Travel June 2001 - September 2005
Cendant Travel October 1998 - June 2001
Department of Defense Education Activity September 1993 - October 1996
Six Flags Great America March 1985 - October 1986
Skills
Business Analysis, Project Management, Business Process..., Management, Customer Service, Process Improvement, Team Management, Change Management
Education
Slippery Rock University of Pennsylvania 1980 — 1982
Bachelor’s Degree, Community Health and Public Administration
Brookdale Community College 1977 — 1980
Associate’s Degree, Communication, General, 3.75
Orbitz Worldwide January 2013 - Present
Intelenet Global Services April 2009 - December 2012
Orbitz Worldwide April 2007 - March 2009
ACS, Inc September 2005 - April 2007
Cendant Travel June 2001 - September 2005
Cendant Travel October 1998 - June 2001
Department of Defense Education Activity September 1993 - October 1996
Six Flags Great America March 1985 - October 1986
Skills
Business Analysis, Project Management, Business Process..., Management, Customer Service, Process Improvement, Team Management, Change Management
Education
Slippery Rock University of Pennsylvania 1980 — 1982
Bachelor’s Degree, Community Health and Public Administration
Brookdale Community College 1977 — 1980
Associate’s Degree, Communication, General, 3.75
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY