Experience
Hatch Design Group  October 2004 - Present
Visiting Nurse Service of New York (VNSNY)   February 2012 - February 2015
Interaction Associates   2002 - 2004
Compaq  2001 - 2001
Deloitte & Touche  1997 - 2000
Walter Dorwin Teague Associates  1995 - 1997

Skills
Strategy, Entrepreneurship, Cross-functional Team..., CRM, Business Development, Start-ups, Marketing Communications, Integrated Marketing, Marketing Strategy, Product Marketing, Project Management, Strategic Communications, Management Consulting, Market Research, Online Marketing, Analytics, Leadership, Management, Marketing, Graphic Design, Creative Direction, Branding & Identity

Education
Jones Graduate School of Business, Rice University   2000 — 2002
MBA, Masters of Business

Rochester Institute of Technology   1991 — 1995
BFA, Industrial Design and Graphic Design

Experience
Interaction Associates   June 2013 - Present
Interaction Associates   February 2014 - January 2015
Interaction Associates   June 2013 - February 2014
Off Broadway Booking   January 2012 - March 2013
Primary Stages and Other Off-Broadway companies   August 2008 - January 2012
The National September 11 Memorial  August 2011 - November 2011
Various Industries (listed below)   June 2007 - August 2011
Lafayette College  August 2004 - May 2008

Skills
Theatre, Stage, Microsoft Office, Musical Theatre, Entertainment, Project Management, Photoshop, Performing Arts, Event Planning, Festivals, Adobe Photoshop, Lighting, Fundraising, Research, Arts Administration, Project Organization, Creative Writing, Stage Management, Marketing, Television, Acting, Event Management, Management

Education
Lafayette College   2004 — 2008
Bachelor of Arts (B.A.), Psychology and English

Experience
Pacific Gas and Electric Company  October 2013 - May 2014
Cardno ENTRIX  April 2005 - February 2013
PeopleSoft  June 2003 - December 2004
Crimson Language Services Inc.   March 2002 - May 2003
Interaction Associates   January 1997 - September 2001

Skills
Editing, Environmental Compliance, Environmental Awareness, Adobe Acrobat, NEPA, Technical Writing, Environmental Impact..., Proposal Writing, Environmental Policy, Project Coordination, Environmental Consulting, Adobe Creative Suite, Graphic Design, Environmental Permitting, Training, GIS, Technical Documentation, Environmental Planning, Desktop Publishing, CEQA, Illustrator, Dreamweaver, InDesign, Environmental Resource..., Administrative Records..., FERC, Visio, Endangered Species, Natural Resource..., Water Resources, Land Use Planning, Remediation, Process Improvement, Electronic Document..., Microsoft Office, Client Services, MS Office, Data Collection, Document Security, Records Retention..., Administrative Services, Microsoft Windows 10

Education
State University of New York at Buffalo
Bachelor of Arts, Communications and Management, Graduated with Honors

Experience
Davis & Associates  January 2002 - Present
University of San Francisco  March 2013 - Present
Royal Roads University  March 2014 - Present
Hult International Business School  September 2013 - October 2013
Public Health Institute, Center for Health Leadership & Practice (CHLP)   2003 - 2011
Dreamfish   June 2008 - February 2009
Stanford University  2001 - 2002
Interaction Associates   1996 - 2000
Kaiser Permanente  1990 - 1995

Skills
Organizational Design, Change Management, Organizational Change, Research, Executive Coaching, Leadership Development, Coaching, Management Consulting, Executive Development, Organizational..., Workshop Facilitation, Strategy, Program Management, Strategic Planning, Organizational..., Policy, Training, Employee Training, Business Strategy, Culture Change, Emotional Intelligence, Career Development, Management, Leadership, E-Learning, Consulting, Start-ups, Organizational Learning, 360 Feedback, Program Development, Appreciative Inquiry, Instructional Design, Career Counseling, Personal Development, Conflict Resolution, MBTI, Policy Analysis, Staff Development, Performance Management, Talent Management, Systems Thinking, Business Development, Group Dynamics, Adult Education, Grant Writing, Employee Engagement, Business Alignment, Succession Planning, Business Transformation, Knowledge Management

Education
Fielding Graduate University
Doctor of Philosophy (PhD), Human & Organizational Systems

California State University-Northridge
Master of Arts (M.A.), Educational Psychology

University of California, Los Angeles
K-12 and Adult Teaching Credentials, Graduate School of Education

University of California, Los Angeles
Bachelor of Science, English Literature & Humanities

Experience
Interaction Associates   January 2014 - March 2015
Devonshire Investors  2007 - 2011
BostonCoach  1998 - 2007

Skills
English, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Outlook, Windows, Public Speaking, Strategic Planning, Teaching, Human Resources, Negotiation, Employee Relations, Recruiting, Budgets, HTML, Coaching, Management, Leadership, Training, Team Building, Program Management, Organizational..., Change Management

Education
Suffolk University   1974 — 1978
Bachelor of Arts (B.A.), Sociology

Suffolk University
Master of Science (MS), Counseling Education

Experience
Carmi Financial Management and Consulting Services   October 2013 - Present
Interaction Associates   June 2014 - August 2014
Banco Davivienda S.A   March 2013 - August 2013
Banco Davivienda S.A   February 2012 - March 2013
Land Concept   August 2011 - October 2011
Consumil S.A.S   July 2010 - July 2011
Delegation of the European Union   January 2010 - June 2010

Skills
Team Leadership, Interpersonal Skill, Communication, Event Planning, Multitasking Skills, Strategic Planning, Marketing Strategy, Marketing Communications, Sales Management, Salesforce Training, Project Management, Microsoft Office, RFP, RFI, Outstanding..., International Business, International Relations, Strategy, Market Research, PowerPoint, Microsoft Excel, Management

Education
Bentley University   2013 — 2015
Master of Business Administration (M.B.A.), Management/Marketing

Harvard Law School   2011 — 2011
Mediation and Conflict Management Seminar

Universidad Externado de Colombia   2004 — 2010
Bachelor's Degree, Government and International Relations

Institut d'Etudes politiques de Bordeaux   2009 — 2009
Academic Undergraduate Exchange, International Relations and Affairs

Universite Rennes II   2007 — 2007
University Diploma, Etudes de Langue et Civilisation Francaise

Experience
Enact Global Consulting, Inc.   April 2005 - Present
Fielding Graduate University, Nonprofit  2005 - 2011
Personnel Decisions International  April 2003 - April 2005
PeopleSoft  February 2001 - April 2003
Interaction Associates   1999 - 2000
Levi Strauss & Co.   1993 - 1999

Skills
Executive Coaching, Organizational..., Leadership Development, Talent Management, Strategy, Performance Management, Workshop Facilitation, Training, Coaching, Leadership, Employee Training, Change Management, Organizational..., Human Resources, Program Management

Education
Fielding Graduate University   2005 — 2011
PhD, Human & Organization Systems

Rhode Island College   1989 — 1991
MA, Educational Psychology

The Sage Colleges - Russell Sage College   1984 — 1988
BA, Liberal Arts

Granby High School

Experience
Interaction Associates   February 2006 - Present

Skills
Organizational..., Leadership Development, Organizational Change, Management Consulting, Change Management, Executive Development, Organizational..., Human Resources, Leadership, Executive Coaching, Team Building, Employee Engagement, Strategic Planning, Business Transformation, Program Management, Coaching, Workshop Facilitation, Talent Management, Culture Change, Consulting, Organizational Design, Personnel Management, Thought Leadership, Strategy, Acquisition Integration, Performance Improvement, MBTI, Succession Planning, Facilitation, Facilitators, Emotional Intelligence, Performance Management, Career Development, Executive Management, Instructional Design, 360 Feedback, Organizational Learning, Training Delivery, Management Development, Conflict Resolution, Blended Learning, Personal Development, Career Management, Organizational..., Performance Consulting, Training, Management

Education
Columbia University - Columbia Business School   1986 — 1988
Master of Business Administration (MBA), Organizational Leadership

Hofstra University   1976 — 1980
BA, English

Experience
Alignment Strategies Group   February 2008 - Present
Teachers College, Columbia University  May 2007 - Present
Columbia Business School  January 2008 - Present
U.S. Department of Homeland Security   September 2003 - August 2007
Mediation Works Incorporated  January 2000 - May 2002
Vantage Partners  November 1998 - December 1999
Interaction Associates   August 1997 - October 1998

Skills
Leadership Development, Conflict Management, Negotiation, Organizational..., Staff Development, Executive Coaching, Career Development, Public Speaking, Teaching, Coaching, Change Management, Strategic Planning, Leadership, MBTI, Conflict Resolution, Human Resources, Strategy, Research, Workshop Facilitation, Organizational..., Training, Management Consulting, Executive Development, Psychology, Talent Management, Career Counseling, Program Development, Organizational Design, Emotional Intelligence, Instructional Design, Succession Planning

Education
Teachers College of Columbia University   2002 — 2008
Ph.D., Social-Organizational Psychology

Tufts University   1992 — 1996
B.A., Social Psychology

The Hebrew University   1994 — 1995

Bronx HS of Science   1988 — 1992

Experience
Oracle  April 2015 - Present
Oracle  2012 - Present
Interaction Associates   January 2012 - January 2014
Comcast  2005 - 2010
BMC Software  February 2004 - May 2005
BISYS  September 2002 - January 2004
Siebel Systems  March 2000 - July 2002
ARGO Data Resource Corporation  July 1997 - March 2000

Skills
Change Management, Business Strategy, Consulting, Program Management, Leadership, Coaching, Training, Succession Planning, Business Development, Leadership Development, Business Analysis, Account Management, Organizational..., Sales, Sales Operations, Performance Management, Strategic Planning, Organizational..., Strategy, Management Consulting, Talent Management, Management, Analysis, Marketing, Cloud Computing, Cross-functional Team..., Process Improvement

Education
University of Denver - Daniels College of Business   2008 — 2012
IMBA, International Business

New Mexico State University   1993 — 1997
B.A. in Mangement and Organizational Behavior, Finance Minor

Experience
PowerSpeaking, Inc.   2007 - Present
Interaction Associates   1997 - Present

Skills
Executive Coaching, Executive Development, Leadership Development, Organizational..., MBTI, 360 Feedback, Organizational..., Strategic Planning, Workshop Facilitation, Culture Change, Instructional Design, Presentation Coaching, Organizational Design, Career Development, Management Consulting, Training Delivery, Emotional Intelligence, Employee Engagement, Personal Development

Education
University of California, Berkeley

Experience
Interaction Associates   2013 - Present

Skills
Operations Management, Event Planning, Member Services, Volunteer Coordination, Volunteer Management

Education
Central Michigan University   1978 — 1983
BSW, Social Work

Suffolk University
Certificate, Human Services, General

Experience
Walmart eCommerce  May 2015 - Present
Walmart eCommerce  November 2014 - Present
Interaction Associates   August 2013 - May 2014
Great Place to Work Institute  June 2012 - January 2014
Medical Billing Technologies, Inc  July 2012 - June 2013
Great Place to Work Institute  August 2012 - November 2012
Trend Micro  August 2011 - January 2012
IDEO  2011 - 2011

Skills
Training development, Design Thinking, Project Coordination, Organizational Change, Collaborative Leadership, Writing, Blogger, NLP, Change Management, Organizational..., Research, Program Management, Employee Training, Management Consulting, Workshop Facilitation, Psychology

Education
Saybrook University   2009 — 2011
Master's Degree, Organizational Development

California State University-Stanislaus   2006 — 2008
Bachelor of Arts, Psychology

Universita Degli Studi Della Tuscia   2007 — 2007
Architecture

Experience
J Cavanaugh Group, Inc   September 2006 - Present
Xilinx, Inc.   1999 - 2006
Interaction Associates   October 1997 - December 1999
Aspect Telecommunications  1990 - 1997

Skills
Workshop Facilitation, Leadership, Staff Development, Strategic Planning, Management, Time Management, Leadership Development, Organizational..., Stakeholder Management, Change Management, Organizational..., Coaching, Start-ups, Collaborative Problem..., Strategy, Training, Executive Coaching, Program Management, Cross-functional Team..., Strategic Thinking, Delegation, 360 Feedback, Career Development, Performance Management, Management Development, Personal Development, Team Building, Management Consulting, Career Development..., Executive Management, Human Resources, Career Counseling, Culture Change, Consulting, Employee Engagement, Executive Development, Succession Planning, Organizational Design, Training Delivery, MBTI, Performance Improvement, Emotional Intelligence, Conflict Resolution, Presentation Coaching, Business Coaching, Employee Training, Facilitation, Workforce Planning, Work Life Balance

Education
University of California, Santa Cruz   1988 — 1990
BA, Psychology

Experience
Cerexa  February 2012 - October 2014
University of California, San Francisco  June 2010 - July 2011
EDS Consulting Services, Inc.   June 2006 - June 2010
Genentech, Inc.   October 1996 - February 2002
Interaction Associates   December 1991 - May 1996

Skills
GI, Medical Education, Clinical Trials, Microbiology, Clinical Development, Cross-functional Team..., Medicine, CTMS, Laboratory, GCP, Clinical Research, Oncology, Medical Writing, Healthcare, Protocol, Clinical Operations, Therapeutic Areas, EDC, Infectious Diseases, Biotechnology, Clinical Monitoring

Education
San Francisco Paramedic Assocation   2011 — 2011
Emergency Medical Technician

University of San Francisco   1988 — 1991
BA, Psychology

San Francisco State University
Certification Program, Clinical Trials Design and Management

Experience
Alkermes  August 2012 - Present
Jane Wells Coaching and Consulting   2011 - Present
Harvard Business School  2011 - Present
Cambria Consulting  2010 - Present
Keystone Associates  2008 - January 2014
Resources Global Professionals  2010 - 2011
Interaction Associates   2005 - 2008
Fidelity Investments  1994 - 2005
Digital Equipment Corporation  1987 - 1994
Analog Devices  1983 - 1987

Skills
Talent Management, Change Management, Executive Coaching, Organizational..., Organizational..., Career Development, Succession Planning, Leadership Development, Performance Management, Strategy, Medical Devices, Coaching

Education
New Ventures West   2009 — 2010
Professional Certified Coach

International Coach Federation
Professional Certified Coach

Boston University Questrom School of Business
MBA

University of Pennsylvania
BA

Experience
HINES INTERESTS LP  May 2007 - Present
The Asia Foundation  May 2005 - May 2007
INTERACTION ASSOCIATES   September 2004 - April 2005
Jewish Community Federation  April 2000 - March 2003
DELOITTE & TOUCHE LLP  September 1997 - April 2000

Education
Claremont McKenna College   1993 — 1997
Bachelor of Arts

Experience
Professional Impressions Consulting  March 2009 - Present
Boehringer Ingelheim  1993 - 2014
Financial Women's Association  2013 - 2013
Deloitte  2013 - 2013
Richardson  January 2005 - February 2009
SkillSpring   1997 - 2008
Interaction Associates   2003 - 2005
The Baron Group, Inc.   1997 - 2004
Omega Performance  1997 - 2004
Development Dimensions International (DDI)   1990 - 1997

Skills
Workshop Facilitation, Training, Leadership Development, Mentoring, Public Speaking, Consulting, Executive Coaching, Business Coaching, Presentation Coaching, Strategic Selling, Solution Selling, Consultative Selling..., Training Facilitation, Brainstorm Facilitation, Meeting Facilitation, Leading Meetings, Business Writing, Proposal Writing, Speech Writing, Management, Change Management, Facilitators, Organizational..., Program Management, Customer Experience, Coaching, Performance Management, Sales, Strategy, Business Development, Leadership, Course Creation, Organizational..., Executive Development, Management Consulting, Selling Skills, Negotiation, Personal Development, Emotional Intelligence, Instructional Design, Training Delivery, Career Development, Culture Change, Organizational Design, Employee Engagement, 360 Feedback, Succession Planning, Employee Training, Performance Improvement, Team Building

Education
Fashion Institute of Technology   2008 — 2008
Certificate in Professional Image Consulting for TV and Media, Professional Image and Etiquette

Penn State University   1979 — 1983
BS, Linguistics, French, Adult Education

Villa Maria Academy

Experience
Metis Consulting Group, Inc.   September 1998 - Present
Interaction Associates   1992 - 1998
The Altwell Group   1989 - 1992
GTE Corporation  1982 - 1989

Education
Boston University Questrom School of Business   1984 — 1988
MBA, Organizational Behavior

Northeastern University   1977 — 1982
BSBA, Business Management, Finance

Experience
Authentic Connections, Inc.   April 2008 - Present
Intuit  August 2002 - April 2008
Interaction Associates   1994 - 2002
Deloitte Consulting  1980 - 1994

Skills
Change Management, Program Management, Organizational..., Leadership Development, Organizational Design, Leadership, Consulting, Management Consulting, Coaching, Organizational..., Cross-functional Team..., Project Management, Strategy, Strategic Planning, Six Sigma, Executive Management, Start-ups, Business Process..., Strategic Partnerships, Process Improvement, Outsourcing, Strategic Communications, Business Transformation, Team Building, Operational Excellence, Executive Coaching, Entrepreneurship, Business Strategy, Analytics

Education
UC Berkeley   1978 — 1980
MBA, Real Estate

Brown University   1970 — 1974
Sc.B., Physiological Psychology

Experience
ContentLEAD  March 2015 - Present
Delight Science   January 2014 - January 2015
A Little Bit Weird   June 2014 - August 2014
Shrewsbury Health & Racquet Club  June 2012 - July 2013
Averill's Sharper Uniforms   June 2011 - August 2011
Kids Can Cook   September 2010 - December 2010
Interaction Associates   July 2010 - August 2010
Beaver Bottoms - Student-run Business   January 2008 - May 2008

Skills
Inbound Marketing, Brand Development, Marketing Strategy, Entrepreneurship, Strategic Planning, Marketing Management, Social Media, Social Media Marketing, SEO, Marketing, Public Speaking, Online Advertising, Lead Generation, Social Networking, Market Research

Education
Babson College   2008 — 2012
Bachelor of Science in Business Administration, Marketing, Strategic Management, Entrepreneurship

Experience
Lawton Academy of Arts and Sciences   July 1999 - Present
Interaction Associates   September 1979 - November 2010
Oklahoma DHS   August 1974 - December 1981
Midwestern State University  August 1972 - June 1976
Department of the Army  June 1968 - July 1971

Skills
Teaching, Clinical, Social Studies, History, American History, World History, Teachers, Curriculum Design, Curriculum Development, Tutoring, Lesson Planning, Classroom Management, European History, Educational Leadership, Social Services, Family Therapy, Staff Development, Public Speaking, Nonprofits, Community Outreach, Psychotherapy

Education
University of Oklahoma   1978 — 1980
MSW, Clinical

Midwestern State University   1971 — 1974
Finished course for for MA, History

Cameron University   1968 — 1970
BA, History

Experience
Massachusetts Institute of Technology (MIT)   January 2015 - Present
Vineyard Christian Fellowship -- Greater Boston  April 2012 - Present
Interaction Institute for Social Change  2013 - Present
Interaction Associates   2012 - Present
MIT  January 2013 - January 2015
O'Reilly & Associates   2008 - 2012
University of South Carolina  November 2006 - June 2008
SCICU   January 2006 - November 2006

Skills
Editing, Proofreading, Publishing, Copy Editing, Editorial, Event Management, Event Planning, Books, Nonprofits, Research, Social Networking, Publicity, Public Relations, Journalism, Creative Writing, Blogging, Newsletters, Public Speaking, Publications, Social Media, Press Releases, Copywriting, Marketing, Fundraising, Community Outreach, Facebook, Non-profits, Wedding Coordinating

Education
Emerson College   2008 — 2010
Master of Arts (M.A.), Writing and Publishing

Columbia College (SC)   2003 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Rio Hondo College  January 2011 - Present
IMPACTOinc.   January 2009 - Present
Interaction Associates   January 2008 - Present
Interaction Associates and IMPACTO INC   January 2007 - Present
Rio Hondo College  January 2011 - May 2012
Kaiser Permanente  December 2000 - July 2007
Kaiser Permanente, Bellflower Medical Center   January 2006 - January 2007
Kaiser Permanente  January 2000 - January 2006
Casey Family Programs  1998 - 2000
Interaction Associates   1996 - 1998

Skills
Organizational..., Coaching, Training, Leadership Development, Organizational..., Non-profits, Instructional Design, Strategic Planning, Event Planning, Social Media Marketing

Education
Cheonggang Academy
Master of Arts; Bachelor of Arts, International & Intercultural Management; Political Science/International Relations

School for International Training
International Management - Human Dev

University of California, Los Angeles
Political Science

Experience
Interaction Associates   September 2013 - Present
Rookie Designer   June 2013 - Present
Another Anime Convention   October 2005 - Present
Holy Carp Design   2004 - Present
the Efficacy Institute  July 2012 - September 2013
InScribe  October 2005 - July 2012
American Graphics Institute  June 2011 - August 2011
Committee to Elect Sean Garballey   2008 - 2008
PEER Servants  2007 - 2008
Vistaprint  June 2004 - September 2005

Skills
Layout, Logo Design, Graphic Design, Adobe Creative Suite, Brochures, Illustrator, InDesign, Web Design, Graphics, Photoshop, Banners, Advertising, CSS, Pre-press, Typography, Illustration, Dreamweaver, Art Direction, Corporate Branding, Email Marketing, Constant Contact, Flash, Business Cards, Stationery, Magazines, Corporate Identity, Vector Illustration, Catalogs, Mac, Newsletters, Direct Mail, Brand Development, Posters, Visual Communication, Book Design, Digital Illustration, Product Shots, HTML, Flyers, QuarkXPress, Collateral, Adobe Acrobat, Branding & Identity, Image Manipulation, Digital Printing, Microsoft Office, Microsoft Word

Education
University of Massachusetts Lowell   2010 — 2011
Certificate, Web Design

Suffolk University   1999 — 2004
BFA, Graphic Design

Arlington High School   1996 — 1999
High School Diploma, Graphic Arts

Experience
Harvard Business School Publishing - Corporate Learning   February 2010 - June 2014
The Forum Corporation  December 2008 - February 2010
The Forum Corporation  December 2004 - December 2008
Interaction Associates   September 2001 - August 2004
Advance Consulting, Inc.   1999 - 2001

Skills
Organizational..., Coaching, Sales Presentations, Executive Coaching, Executive Development, Leadership Development, Sales Management, Organizational..., Strategic Planning, New Business Development, Strategy, Management Development, Team Leadership, Employee Engagement, Management Consulting, Employee Training, Recruiting, Performance Management, Leadership, Talent Management, Strategic Partnerships, Executive Management, Marketing Strategy, Organizational Design, Training Delivery, Succession Planning, Instructional Design, 360 Feedback, Entrepreneurship, Public Speaking, Staff Development, Organizational Learning, Business Strategy, E-Learning, Management, Cross-functional Team..., Culture Change, Change Management, Blended Learning, Consulting, Start-ups, Strategic Thinking, Business Planning, Performance Improvement, Business Development, Training, Learning Management, Emotional Intelligence, Account Management, Team Building

Education
Pepperdine University
Master's degree, The George L. Graziadio School of Business and Management, Organizational Development

Experience
Interaction Associates   April 2014 - December 2014
Hackfit LLC   July 2013 - December 2013
Scramble Systems LLC   January 2013 - July 2013
Babson Entrepreneurship Club   April 2012 - May 2013
ImagineNations Group   September 2012 - December 2012
Fidelity Investments  May 2012 - August 2012
Osram Sylvania  January 2012 - May 2012
BlueVolt  May 2011 - August 2011
Not professionally employed during travels   February 2010 - February 2011
Vestas  September 2007 - September 2009

Skills
Entrepreneurship, Market Research, Data Analysis, Project Management, Product Development, Salesforce.com, Product Management, Energy, Sustainability, Analysis, Access, Competitive Analysis, Program Management, Research, SaaS, Root Cause Analysis, Customer Oriented, 8D Problem Solving, Cross-functional Team..., Problem Management, Team Leadership, Business Strategy, Strategy, Leadership, Management, Six Sigma, Change Management, Marketing, Fitness, Sales, Coaching, Social Media Marketing, Innovation Consulting

Education
Babson College - Franklin W. Olin Graduate School of Business   2011 — 2013
MBA, Entreprenuership

University of Michigan   2005 — 2007
BS, Mechanical Engineering

Kalamazoo College   2002 — 2005
BA, Physics, Math

Traverse City West   1999 — 2002

Experience
Nixon Peabody LLP  January 2014 - June 2014
Marston Beacon Hill   June 2010 - May 2012
Marston Beacon Hill   January 2010 - June 2010
Coldwell Banker Residential Brokerage  November 2008 - January 2010
Marston Voss Realty Corp.   November 2007 - November 2008
Interaction Associates   2007 - 2007
Pioneer Investments  2004 - 2007

Skills
Consultative Sales..., Small Business IT..., Relationship Management, Top Producer, Business Strategy, Inbound Lead Generation, Superior Client Service, Client Education, Business Systems..., Business Requirements, Solution Implementation, Digital Marketing, Copy Editing, Real Estate, Blog Marketing, Social Media..., Real Estate Transactions, Sales, Entrepreneurship, Marketing, Selling, Small Business, Management Consulting, Management, Strategy, Business Development, Leadership, Public Speaking, Social Media, Social Media Marketing, Strategic Planning

Education
University of Oxford   2003 — 2004
Master's degree, History

Barnard College   1996 — 2000
Bachelor of Arts (BA), History

Experience
University of Massachusetts Donahue Institute  November 2010 - Present
The Central Mass Association for Talent Development (CMATD)   2005 - Present
CRG Associates   August 1996 - November 2010
Achieve Global  May 1996 - March 2002
Interaction Associates   1996 - 1999
Aetna Property & Casualty Insurance   October 1994 - April 1996
Zenger Miller  1992 - 1994
Boston Five Cents Savings Bank  1985 - 1992
Fidelity Investments  July 1983 - August 1985
BayBank  June 1981 - June 1983

Skills
Leadership Development, Management Development, Healthcare, Instructional Design, Career Development, Organizational..., Training, Executive Coaching, Staff Development, Program Management, Organizational..., Strategy, Coaching, Leadership, 360 Feedback, Non-profits, Nonprofits, Program Development, Performance Management, Management Consulting, E-Learning, Workshop Facilitation, Human Resources, Employee Training, Consulting, Executive Development, MBTI, Career Counseling, Conflict Resolution, Culture Change, Personal Development, Blended Learning, Talent Management, Change Management, Employee Engagement, Resume Writing, Emotional Intelligence, Program Evaluation, Career Management, Experiential Learning, Adult Education, Organizational Learning, Job Search Strategies, Career Assessment, Performance Improvement, Presentation Coaching, Action Learning, Diversity Training, Job Coaching, Program Facilitation

Education
Boston University   1987 — 1992
Master of Education (M.Ed.), Training & Development/ HRD Education

University of Massachusetts, Amherst   1970 — 1974
BA Elementary Education, Urban Education

Experience
Gigantic Idea Studio   2012 - Present
Rose Heineman Design   January 2011 - Present
Deep Focus  March 2015 - April 2015
Dropbox  November 2014 - March 2015
WageWorks  June 2013 - December 2013
Interaction Associates   April 2013 - June 2013
Cassidy Turley  May 2012 - December 2012
Hydrapak  2012 - 2012
Boreas Gear  2011 - 2012
PSY/OPS Type Foundry   2011 - 2012

Skills
Teamwork, Video, Typography, Posters, Art Direction, Illustration, Layout, Adobe Creative Suite, Graphic Design, InDesign, Illustrator, Creative Direction, Graphics, Adobe Acrobat, Logo Design, Retouching, Photoshop, Print Production, Catalogs, Brochures, Photo Editing, Art, Mac, Logos, Business Cards, Invitations, Production, Magazines, Drawing, Flyers, Digital Illustration, Wordpress, PowerPoint, Word, Email Marketing, Collateral, Book Design, Image Manipulation

Education
The Maryland Institute College of Art   1997 — 2000
BFA, video and mixed media

School of Visual Arts   2007 — 2007
Continuing Education, Video, Final Cut Pro

City College of San Francisco   2009 — 2011
Continuing Education/ Certficate, Graphic Design and Multimedia

Experience
Interaction Associates   July 2013 - Present
Adaptive Edge   February 2011 - June 2013
FedEx Services  May 2006 - February 2011
FedEx Services  January 2006 - June 2006
FedEx Services  October 2002 - December 2005
FedEx Services  March 2000 - November 2002
FedEx Services  April 2002 - September 2002

Skills
Strategic Planning, Business Strategy, Strategy, Segmentation, Management Consulting, Market Entry, Faciltation, Consulting, Scenario Planning, Leadership Development, Management, Strategic Partnerships, Business Development, Team Building, Negotiation, Workshop Facilitation, Leadership, Market Research, Business Planning, Direct Marketing, CRM, Cross-functional Team..., Integrated Marketing, Entrepreneurship, Competitive Analysis, Analytics, Email Marketing, Marketing Communications, Business Analysis, Project Management, Training, Marketing, Brand Management, Enterprise Software, Process Improvement, Mergers & Acquisitions, Business Process, Multi-channel Marketing, Contract Negotiation, Start-ups, Customer Insight, Pricing, Strategic Consulting, Organizational..., Strategic Thinking, Recruiting, Global Marketing, Executive Management

Education
Thunderbird School of Global Management   1995 — 1997
MBA, International Business - Region of Focus: Asia

The University of British Columbia   1989 — 1993
BA, International Relations

Experience
Year Up  February 2010 - Present
Interaction Associates   December 1993 - January 2010

Skills
Public Speaking, Non-profits, Management Consulting, Strategic Planning, Team Building, Leadership, Leadership Development, Workshop Facilitation, Training, Strategy, Nonprofits, Human Resources, Fundraising, Organizational..., Volunteer Management, Program Management, Coaching, Business Development

Education
University of Massachusetts, Amherst   1989 — 1992
Ed.D., Organization Development and Training

University of Massachusetts, Amherst   1981 — 1982
M.Ed., Instructional Design and Instructional Leadership

Universidad de Puerto Rico   1974 — 1978
B.A., Business Education

Experience
Ernst & Young  November 2010 - Present
Katselis Design   June 2005 - Present
cSolutions Insurance Brokerage   July 2010 - August 2011
Restoration Hardware  September 2007 - June 2010
Gauger & Associates  February 2006 - January 2007
Interaction Associates   April 2005 - January 2006
FedEx Kinko’s Office and Print Center   May 1999 - March 2005

Skills
Catalog Design, Flyers, Banners, Signs, Posters, Business Cards, Brochures, Logos, Logo Design, Letterhead, Postcards, Graphics, Large Format Printing, Invitations, Packaging, Wide Format Printing

Education
Brown College   1997 — 1999
Associates, Visual Communications

Experience
Signet Research & Consulting   January 1997 - Present
Demeter Matrix Alliance   April 2002 - January 2006
Boston University Corporate Education Center  1992 - 2005
Interaction Associates   January 1997 - March 2003
GE Capital  1997 - 1998

Skills
Organizational Learning, Best Practice Research, Process Improvement, After-Action Reviews, Change Management, Strategic Planning, Presentations, Systems Thinking, Workshop Facilitation, Instructional Design, Reviews, Leadership Development, Management Consulting, Executive Coaching, Training, Leadership, Organizational..., Organizational..., Organizational Design, Strategy, Consulting, Staff Development, Performance Improvement, Culture Change, Knowledge Management, Conflict Resolution, Training Delivery, Program Management, Team Building, Coaching, Executive Development, Performance Management

Education
The University of British Columbia   1981 — 1985
Master Practitioner/Modeler, Neuro-linguistics

University of Massachusetts, Amherst
BS, Evolutionary biology/Entomology

Fairfield University   1969 — 1973
Fairfield College Preparatory School

Experience
Interaction Associates   2013 - Present
PwC  October 2011 - October 2012
SEM & Associates   January 2010 - October 2011
The Forum Corporation  January 1999 - November 2009
Coopers & Lybrand  July 1998 - July 1999
Training Systems International   January 1991 - January 1998

Skills
Leadership Development, Organizational..., Change Management, Team Leadership, Program Management, Culture Change, Management Consulting, Employee Engagement, Business Strategy, Coaching, Brand Management, Performance Improvement, Enterprise Software, Cross-functional Team..., Business Transformation, Workshop Facilitation, Succession Planning, Organizational..., Management, Talent Management, E-Learning, Human Resources, Business Development, Project Management, Employee Training, Team Building, Training Delivery, Instructional Design, Start-ups, CRM, Organizational Design, Strategy, 360 Feedback, Entrepreneurship, Business Process..., Executive Development, Sales, Executive Management, Training, Consulting, Leadership, Personal Development, Management Development, Business Planning, Emotional Intelligence, Recruiting, Performance Management, New Business Development, MBTI, Career Development

Education
Michigan State University - The Eli Broad College of Business   1980 — 1982
MBA, International Marketing

Rochester Institute of Technology   1976 — 1980
BS, Hotel and Travel Management

Experience
Interaction Associates   October 2013 - Present
Scripps Health  October 2011 - November 2012
Amylin Pharmaceuticals  September 2006 - June 2010
Comcast Cable  January 2003 - September 2006
AT&T Broadband  July 2001 - January 2003

Skills
Succession Planning, Change Management, Leadership Development, Executive Coaching, Team Leadership, Team Development, Organizational Learning, Talent Management, Organizational..., Organizational..., Strategic Planning, Performance Management, Return on Investment, Leadership, Employee Engagement, Strategy, Career Development, Staff Development, Coaching, Training, Program Management, Start-ups, Executive coaching

Education
Colorado State University   1990 — 1993
Master of Education (M.Ed.), Human Resource Development

Experience
WAC Solution Partners   March 2015 - Present
K-Four Systems, LLC   November 2013 - March 2015
Interaction Associates   March 2008 - November 2013
Minuteman Coffee Roasters, LLC.   May 2010 - July 2012
Waterview IT   March 2006 - March 2008
Fantasia Technology Partners   2005 - 2006
Hampshire Paper Corp   1999 - 2006

Skills
Crystal Reports, Management, SQL, Leadership, VB.NET, Consulting, Training, Project Management, Workshop Facilitation, C++, iOS development, CRM, Objective-C, OS X, iPhone Application..., Coaching, Cocoa Touch, C, Visual Basic 5.0/6.0, Manage Client..., IT Solutions, Client Service Oriented, SPC, IT Strategy, ERP, SSRS, VBScript, Coffee Roasting, Arduino Microcontrollers, C programming language, Mac OS X Development, Statistical Process..., SPC charts, Microsoft Reporting..., Financial Reporting, Report Writing, T-SQL Stored Procedures, ETL, Sage 500 ERP, Sage 100 ERP, Sage ERP X3

Education
University of Phoenix   2008 — 2010
MBA, Business Administration and Management

University of Phoenix   2004 — 2008
BS/BM, Business Administration, Management and Operations

Experience
Interaction Associates   September 1994 - Present
Bali Institute for Global Renewal   2013 - 2014
Bali Institute for Global Renewal   2013 - 2014
AMR Training & Consulting   May 1992 - August 1994
Deltak  1986 - 1991

Skills
Business Strategy, Change Management, Leadership Development, Non-profits, Public Speaking, Strategic Planning, Coaching, Executive Coaching, Team Building, Organizational..., Management Consulting, Organizational Change, Change Leadership, Problem Solving, Organizational..., Employee Engagement, Large Group Facilitation, Executive Development, Culture Change, Personal Development, Strategy, 360 Feedback, Emotional Intelligence, Instructional Design, Workshop Facilitation, Management, Leadership, Training, Organizational Design, Conflict Resolution, MBTI, Nonprofits, Business Development, Entrepreneurship, Performance Management, Succession Planning, Executive Management, Career Development, Consulting, Action Learning, Organizational Learning, Training Delivery, Program Management, Performance Improvement, Facilitators, Presentation Coaching, Career Counseling, Facilitation, Start-ups, Needs Analysis

Education
The University of Texas at Dallas   1974 — 1976
MA

The University of Texas at Austin   1967 — 1969
BS

Paris High School

Experience
MayView Community Health Center  January 2012 - Present
MayView Community Health Center  November 2010 - December 2011
MayView Community Health Center  November 2001 - November 2010
Oracle  October 1995 - October 2001
Interaction Associates   March 1994 - June 1994
CSC Index  September 1991 - February 1994
Electronic Data Systems  September 1985 - April 1988

Skills
Business Strategy, Program Management, Strategic Planning, Management Consulting, Fundraising, New Business Development, Leadership Development, Product Marketing, Management, Strategic Partnerships, Leadership, Start-ups, Business Development, Entrepreneurship, Strategy, Mergers & Acquisitions

Education
The University of Chicago Booth School of Business   1989 — 1991
MBA, Finance, Marketing

Santa Clara University   1981 — 1985
B.S., Finance

Experience
Fidelity Investments  November 1990 - Present
Interaction Associates   1989 - 1990
Bank of New England  1984 - 1989
Boston Area Organizations   1978 - 1984

Skills
Human Resources, HR Consulting, Organizational..., Cross Functional..., Change Management, Group Dynamics, Executive Facilitation, Mentoring, Coaching, Talent Management, Employee Engagement, Leadership Development, Performance Management, Strategy, Organizational..., Employee Relations, Succession Planning, Executive Coaching, Onboarding, Workforce Planning, Staff Development, Employee Benefits, Talent Acquisition, Career Development, HRIS, Culture Change, Workshop Facilitation, Personnel Management, Management Development, 360 Feedback

Education
Suffolk University

Experience
Korn/Ferry (formerly PDI Ninth House)   February 2004 - Present
Applera Corporation  2002 - 2003
Interaction Associates   1999 - 2002
PricewaterhouseCoopers  1996 - 1999
CSC Consulting  1994 - 1996
Organization Perspectives, Inc.   1987 - 1994

Skills
Organizational..., Organizational Change, Organizational..., Executive Development, Business Strategy, Leadership Development, Executive Coaching, Talent Management, Culture Change, Coaching, Employee Engagement, Change Leadership, Organizational Behavior, Change Management, Organizational Design, Workforce Planning, 360 Feedback, Business Process..., Leadership, Consulting, Management, MBTI, Strategic Planning, CRM, Succession Planning, Workshop Facilitation, Strategy, Management Development, Performance Management, Career Development, Career Management, Performance Improvement, Personnel Management, HR Consulting, Management Consulting

Education
Northeastern University   1973 — 1977
BS, Speech Pathology & Audiology

Northwestern University
Graduate Program in Audiology

Weatherhead School of Management at Case Western Reserve University
M.S., Organization Development and Analysis

Experience
SurePeople   August 2015 - Present
Big Little Innovations, LLC   November 2013 - Present
Big Little Innovations, LLC   July 2013 - Present
Digitas  May 2008 - July 2013
Monster  June 2007 - January 2008
Linkage, Inc.   January 2007 - June 2007
Interaction Associates   February 1997 - January 2007
VIS  2000 - 2001

Skills
Talent Management, Executive Coaching, Leadership Development, Organizational..., Organizational..., HR Innovation, Learning and Development, Training, Leadership

Education
Boston College - Wallace E. Carroll Graduate School of Management   1994 — 1996
MBA, Operations and Strategic Management

Boston University   1990 — 1992
BA, Psychology

Experience
Apttus  July 2013 - Present
Apttus  February 2012 - July 2013
Salesforce  November 2010 - January 2012
Interaction Associates   April 2008 - September 2010
Maxim Staffing Solutions  January 2007 - April 2008
Combined Insurance Agency   August 2005 - December 2006
CA Superior Court: Small Claim Division   May 2005 - September 2005
L'Auberge Del Mar Resort & Spa   January 2003 - July 2004
Rep. Susan Davis   2002 - 2002

Skills
Account Management, Salesforce.com, SaaS, Lead Generation, Contract Negotiation, CPQ, Contract Management, Sales Process, Start-ups, Strategic Partnerships, Strategy, Business Development, Enterprise Software, B2B, Leadership, Management, CRM, Cloud Computing, Solution Selling

Education
University of San Diego   1999 — 2003
BA, Political Science

Rio Americano High School   1995 — 1999
High School Diploma

University of the Pacific - McGeorge School of Law

Experience
Institute of Noetic Sciences  January 2001 - Present
IONS Community Group   2001 - Present
Unity in Marin   2001 - 2010
Interaction Associates   1990 - 1999
The Headquarters Company   1989 - 1990

Skills
Public Speaking, Non-profits, Coaching, Healing, Executive Coaching, Research, Meditation, Fundraising, Teaching, Stress Management, Psychology, Marketing, Organizational..., Nonprofits, Psychotherapy, Planned Giving, Personal Development, Workshop Facilitation, Leadership Development, Volunteer Management, Community Outreach, Marketing Strategy, Program Development, Conflict Resolution, Grants, Emotional Intelligence, Grant Writing, Stress, Philanthropy, Published Author, Holistic Health, Motivational Speaking, Entrepreneurship, Hypnotherapy, Mindfulness, Energy Healing, Life Coaching, Lifestyle Coaching, Blogging, Workshops, Facilitation, Executive Development, Appreciative Inquiry

Education
California State University-East Bay

Experience
Interaction Associates   October 2014 - Present
Korn Ferry  August 2012 - October 2014
Global Novations  November 2011 - August 2012
Global Novations  March 2011 - November 2011
The Partnership, Inc.   April 2008 - March 2011
Novations Group  May 2002 - April 2008
Novations Group  April 1999 - May 2002
Inc. Magazine  1983 - 1991

Skills
Leadership Development, Microsoft Excel, Coaching, Leadership, Healthcare, Program Management, Change Management, Recruiting, Executive Coaching, Management Consulting, Workshop Facilitation, Management, Project Management, Career Development, Employee Relations, Organizational..., Professional Services, Talent Management, Human Resources, Event Planning, Process Improvement, Business Strategy, Higher Education, Nonprofits, Training, Staff Development, Consulting, Talent Acquisition, Sales, Organizational..., Instructional Design, Diversity & Inclusion, Business Development, New Business Development, Strategic Planning, Training Delivery, Team Building, Customer Service, CRM

Education
Lesley University   2004 — 2009
M.Ed, Education

University of Massachusetts, Amherst   1982 — 1986
BS, Business/Hotel Travel Administration

Experience
Pfizer  February 2014 - Present
Pfizer  September 2012 - January 2014
Pfizer  November 2011 - September 2012
Charles River Associates  August 2008 - October 2011
Charles River Associates  April 2010 - July 2010
CRA International  November 2007 - August 2008
CRA International  February 2005 - November 2007
CRA International  January 2004 - February 2005
Interaction Associates   June 2000 - September 2003

Skills
Financial Analysis, Strategy, Management, Financial Modeling, Financial Reporting, Forecasting, Analysis, Communication, Leadership, Mergers & Acquisitions, Accounting, Business Modeling, Competitive Analysis, Management Consulting, Sarbanes-Oxley Act, Valuation, Due Diligence, Business Process..., Acquisition Integration, Corporate Finance, Pharmaceutical Industry

Education
Northeastern University - Graduate School of Business Administration   2010 — 2011
EMBA, International Business

El Instituto Panamericano de Alta Dirección de Empresa (IPADE)   2010 — 2010
Certificate, Corporate Social Responsibility

Bentley University   1996 — 2000
BS, Accounting

Experience
San Francisco Pretrial Diversion Project  October 2006 - September 2012
Interaction Associates   1992 - 1999

Skills
Legal Writing, Legal Assistance, Research, Civil Litigation, Administrative..., Microsoft Office, Document Drafting, Microsoft Word, Outlook, Microsoft Excel, Filing, Nonprofits, Public Speaking, Customer Service, Data Entry

Education
California State University-Hayward   1996 — 1998
Bachelor of Science (BS), Criminal Justice / Sociology

Experience
Bentley College  March 2010 - Present
Interaction Associates   March 2010 - Present

Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Social Media, Public Speaking, Teamwork, Data Analysis, Facebook, Access, Event Planning, Customer Service, Leadership

Education
Bentley University   2009 — 2012
Bachelor of Science (BS), Accounting

Experience
Freelance Graphic Designer  September 2009 - Present
Consolidated Printers   August 2014 - October 2014
West Coast Novelties   September 2013 - March 2014
Zinio.com   July 2012 - May 2013
Interaction Associates   May 2011 - May 2012
Papayrus   January 2011 - March 2011
Minted.com  2010 - 2010
24 Hour Fitness  November 2001 - October 2007

Skills
Layout, Adobe Creative Suite, Graphic Design, Logo Design, Typography, InDesign, Illustrator, Packaging, Illustration, Posters, Corporate Identity, Art Direction, Graphics, Image Manipulation, Brochures, Mac, Photography, Copywriting, Corporate Branding, Creative Strategy, Branding & Identity, Magazines, Visual Communication, Digital Illustration, Pre-press

Education
Art Institute of California - San Francisco   2006 — 2009
BS, Graphic Design

San Francisco Art Institute   2006 — 2009
Graphic Design, Graphic Design

Experience
Bridgewater Associates  July 2013 - Present
Oliver Wyman Leadership Development  2009 - June 2013
Monitor Executive Development   2006 - 2009
Linkage, Inc.   2003 - 2006
Interaction Associates   1999 - 2003
The Hillcrest Group   1989 - 1998
Alliance Consulting Group  1985 - 1989

Skills
Leadership Development, Organizational..., Change Management, Team Building, Organizational..., Business Strategy, Strategic Planning, Management Consulting, Strategy, Organizational Design, Talent Management, Business Development, Executive Development, Business Transformation, Mergers & Acquisitions, Culture Change, Management, Executive Coaching, Performance Management, Coaching, Emotional Intelligence, Workshop Facilitation, Consulting, Career Development, Employee Engagement, Strategic Consulting, Succession Planning, MBTI, Performance Improvement, 360 Feedback, Business Process..., Program Management, Entrepreneurship, Leadership, Management Development, Start-ups, Executive Management

Education
Harvard Business School
Master of Business Administration (MBA)

Whitman College
BA, Political Science

Experience
Self Employed, Novelist  February 2008 - Present
Interaction Associates   1980 - 2005

Skills
Organizational..., Workshop Facilitation, Executive Coaching, Leadership Development, Executive Development, Organizational..., Culture Change, Coaching, Books

Education
Brown University   1960 — 1964
Bachelor of Arts (B.A.), American Studies, Off the charts

Experience
UW Educational Outreach  May 2015 - Present
UW Professional & Continuing Education  February 2014 - May 2015
UW Educational Outreach  August 2011 - February 2014
Nordstrom  July 2004 - June 2006
Interaction Associates   July 1994 - May 1996

Skills
Financial Management, Operations Management, Financial Analysis, Business Analysis, Project Management, Management, Program Management, Managerial Finance, Risk Management, Budgets, Project Planning, Business Development, Strategy, Management Consulting, Performance Management, Continuing Education, Leadership, Curriculum Development, Business Intelligence, Higher Education

Education
Cornell University - Johnson Graduate School of Management
MBA, International Economics and Finance

Boston University
BA cum laude, Mathematics and Economics

Experience
ChoicePoint Consulting   January 1998 - Present
Interaction Associates   January 1990 - December 1997
Wilson Learning  January 1987 - December 1990

Skills
Strategic Planning, Master Coach..., Leadership Development, Public Speaking, Conflict Resolution, Team Building, Negotiation, Career Counseling, Life Coaching, Change Management, Coaching, Workshop Facilitation, Leadership, Executive Coaching, Management Consulting, Organizational..., Strategy, Management, Training, Program Management, Consulting, CRM, Emotional Intelligence, Entrepreneurship, Executive Development, Management Development, Start-ups, Organizational Learning, Talent Management, Organizational..., Culture Change, Executive Management, Performance Management, Personal Development, MBTI, Employee Engagement, Business Process..., Career Development, Performance Improvement, Organizational Design, Training Delivery, Employee Training, Business Coaching, Succession Planning, Small Business, Personnel Management, Workforce Planning, Instructional Design, Nonprofits, Business Strategy

Education
Regis University   2002 — 2005
MA Counseling Psychology

Boston College   1974 — 1975
MA Political Philosophy

Experience
Diana Arsenian   February 2001 - Present
diana arsenian   2001 - Present
The Grove Consultants International  February 1993 - February 2001
Interaction Associates   1989 - 1991

Skills
Workshop Facilitation, Graphic Design, Graphics, Marketing, Entrepreneurship, Illustration, Art, Web Design, Advertising, Adobe Creative Suite, Coaching, Photoshop, Strategic Planning, Nonprofits, Interaction Design, Organizational..., Illustrator, Social Media, Graphic Facilitation, Photography

Education
Academy of Art University

Experience
Cushman & Wakefield  August 2012 - Present
Paradigm Properties  July 2006 - August 2012
FM&D Inc.   June 2004 - July 2006
Interaction Associates   November 2000 - April 2004
L.E.K. Consulting   March 1999 - November 2000

Education
University of Massachusetts Boston   1996 — 1998
Bachelor's degree, Accounting

Pardise Valley Community College   1994 — 1996
Accounting

Experience
Cushman & Wakefield  August 2012 - Present
Paradigm Properties & Paradigm Capital Advisors   July 2006 - August 2012
FM&D Inc.   June 2004 - July 2006
Interaction Associates   November 2000 - April 2004
L.E.K. Consulting   March 1999 - November 2000

Education
University of Massachusetts Boston
Bachelor's degree, Accounting