Interactions Corporation
Industry: Company
DescriptionInteractions LLC is a privately held technology company that builds and delivers hosted Virtual Assistant applications that enable businesses to deliver automated natural language communications for enterprise customer care. Headquarters: Franklin, MA General counsel: John Milton CFO: Bruce Bowden CEO: Mike Iacobucci Founded: 2004 SVPs: Mahesh Nair (Engineering), Jane Price (Marketing), Michael Roche (Operations)
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Interactions Corporation Employees
Interactions Corporation January 2015 - Present
Interactions Corporation January 2012 - Present
Voxify, Inc. September 2007 - December 2011
Hilton San Jose May 1997 - December 1999
City of Sunnyvale June 1996 - May 1997
Farmers Insurance April 1993 - March 1995
Skills
Solution Selling, Enterprise Software, SaaS, Professional Services, Salesforce.com, IVR, Lead Generation, Business Development, Sales, Unified Communications, Strategic Partnerships, Demand Generation, Account Management, Software Industry, New Business Development, B2B, Cross-functional Team..., Cloud Computing, Strategy, Product Marketing, Product Management, Sales Management, Leadership, Mobile Devices, CRM, Executive Management, Start-ups, Marketing, Managed Services, Go-to-market Strategy, Selling, Direct Sales, Sales Process, Call Centers, Outsourcing, Customer Experience, Channel Partners, Telecommunications, Analytics, Partner Management, Vendor Management, Business Intelligence, Sales Operations, Pre-sales, Business Alliances, E-commerce, Telephony, Contact Centers, VoIP
Education
San Jose State University 1992 — 1996
B.S., Hospitality Management, Business Management, Italian
University of California, San Diego 1987 — 1989
Italian, French, Spanish
Silver Creek High School
Texas A&M University-Central Texas September 2015 - Present
Interactions Corporation August 2014 - July 2015
Madam Mam's Thai Restaurtant April 2013 - April 2013
jcpenney August 2011 - September 2011
Skills
Microsoft Office, Research, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Teamwork, Social Media, Customer Service, Leadership, Event Planning, Organization, Editing, English, Social Networking
Education
Texas A&M University–Central Texas 2015 — 2017
Master’s Degree, History
University of Texas at Austin 2010 — 2014
Bachelor's Degree, History & Anthropology
Robert M. Shoemaker High School 2006 — 2010
High School
Technology Services Organization (TSO) - United States Marine Corps. January 2014 - Present
Amazon.com August 2011 - December 2013
Interactions Corporation August 2010 - December 2010
Indiana Mills & Manufacturing (IMMI) September 1999 - July 2009
Skills
IBM Cognos 10.2, SQL, Java, Visual Basic.NET, Active Directory, MS Exchange, MS Office XP/2003/2007, MS Server 2003/2009, MS SBS 2003, MS WIndows..., Linux, Unix, Dos, Crystal Reports, Microsoft Exchange, Oracle, PL/SQL, VB.NET, Information Assurance, Anti-Terrorism Level 1, Operations Security..., Civilian Cyber Awareness, USMC Personally..., Data Migration, Programming, Testing, DOS
Education
Ivy Tech Community College 2010 — 2012
Associates of Applied Science (AAS), Computer Information Technology - Networking
Carmel High School 1995 — 1997
High School Diploma
Interactions Corporation July 2014 - April 2015
MoonDog Tavern 2010 - July 2014
Auri Group LLC May 2012 - March 2013
Fleming's Prime Steakhouse & Wine Bar 2009 - 2010
Skills
Computer Hardware, Microsoft Office, Microsoft Excel, PowerPoint, Windows 7, OS X, Microsoft Word, Customer Service, Windows, Networking, Active Directory, Servers, Network Administration, Windows Server, HTML
Education
ITT Technical Institute-Indianapolis 2012 — 2013
Associate's degree, Network Systems Administration
Interactions Corporation 2011 - Present
Trustwave 2009 - 2011
Vericept Corporation 2005 - 2009
Books 24x7 1994 - 2002
The Boston Consulting Group 1993 - 2000
SystemSoft Corporation 1989 - 1993
Phoenix Technologies 1986 - 1989
Cullinet Software 1982 - 1986
PwC 1978 - 1982
Skills
Certified Public..., Creating high..., Maximizing corporate..., Maximizing shareholder..., Optimizing post merger..., Developing and..., Developing and managing..., Creating product..., Optimizing distribution..., Creating global office..., International financial..., Business Strategy, Telecommunications, Product Management, Information Security..., Venture Capital, Change Management, CRM, CPA, Customer Service, Management, Entrepreneurship, Due Diligence, Team Management, Security, Corporate Development, Account Management, Operations Management, Performance Management, International Business, Financial Reporting, Leadership, Team Leadership, Team Building, Forecasting, Business Development, SaaS, Competitive Analysis, Professional Services, Cloud Computing, Start-ups, Sales Management, Salesforce.com, Strategic Planning, New Business Development, Negotiation, Enterprise Software, Mergers, Contract Negotiation, Cross-functional Team...
Education
Northeastern University 1977 — 1978
Master's degree, Accounting
Suffolk University 1973 — 1977
Bachelor's degree, Philosophy
Self April 2015 - Present
Ericsson June 2013 - January 2015
Accenture May 2010 - June 2013
Kunz & Stull LLC January 1997 - May 2010
TMNG October 2009 - January 2010
BillSoft February 2009 - September 2009
Interactions Corporation January 2006 - January 2008
TMNG November 1998 - December 2004
Colorado River Communicatons 1992 - 1997
Skills
Billing, IVR, Telecommunications, Business Process, Program Management, Process Engineering, Integration, Process Improvement, Management Consulting, Team Leadership, Business Management, Requirements Analysis, Consultancy, Software Project..., Software Development, Provisioning, SDLC, Testing, Cross-functional Team..., Mediation -..., BSS, OSS, Management, CRM, Invoicing, Project Management, Cloud Computing, Product Management, Software Documentation, Strategy, Wireless, Business Development, Vendor Management, Leadership, Business Process..., IT Strategy, Outsourcing, PMO, Business Transformation, Solution Architecture, PMP, Start-ups, Consulting, Telecom BSS, Telecommunications...
Education
Arizona State University
Bachelor's degree
Assurant Field Asset Services Inspections Specialist Sr.Assurant Field Asset ServicesJanuary 2013 - Present
Hunter-Kelsey of Texas, LLC January 2012 - December 2012
Interactions Corporation November 2011 - January 2012
Skills
Real Estate, Investment Properties, Customer Service, Mortgage Lending, FHA, Residential Homes, Short Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Calyx Point, Fiserv, PowerPoint, Property Tax
Education
Concordia University Texas
Temple College
Texas Lutheran University
Apple July 2015 - Present
Apple March 2015 - July 2015
Bell Techlogix, Inc. December 2013 - March 2015
Ingram Micro Mobility July 2013 - December 2013
Interactions Corporation October 2012 - July 2013
Amazon September 2012 - October 2012
McDonalds September 2008 - September 2012
Skills
Management, Microsoft Office, Team Leadership, RF Scanners, Windows 7, Windows Server, Windows Services, Help Desk Support, Human Computer..., Customer Service, Security, Technical Support, Troubleshooting, Windows XP
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Indianapolis 2012 — 2013
Associate of Science (AS), Network Systems Administration
Lincoln College of Technology-Indianapolis 2007 — 2009
Associate of Science (AS), Automotive Technology
Ivy Tech Community College March 2013 - Present
Interactions Corporation October 2012 - December 2012
Mccoy August 2011 - June 2012
Skills
basic knowledge of..., able to type at least..., superb in math, great analyst, works well under..., great time managment, 1+ years of customer..., Data Entry, Customer Service
Education
Ivy Tech Community College 2013 — 2017
Im working on my Associates Degree, Business Administration and Management, General/ sociology
Youth Build Indy 2010 — 2011
G.E.D, General Studies
Interactions Corporation June 2007 - Present
Skills
Java Application..., Linux, Mac OS X, Bash, Time Management, Organization, Problem Solving
Education
Indiana University Bloomington 2003 — 2007
Bachelor of Science (B.S.), Informatics
Vincennes University 2001 — 2003
Associate's degree, Bowling Industry Management and Technology
Pomeroy 2013 - Present
Adtech Global 2013 - 2013
Interactions Corporation 2011 - 2012
Spanlink Communications now known as ConvergeOne 2010 - 2011
Success Metrics, Inc now doing business as Birst 2007 - 2009
Nuance 1999 - 2007
Corepoint an IBM Company 1998 - 1999
Genesys 1997 - 1998
BellSouth Communications 1993 - 1997
Intellivoice Communications 1991 - 1993
Skills
SaaS, Enterprise Software, Business Development, Start-ups, Solution Selling, Sales Management, Managed Services, Professional Services, IVR, Direct Sales, Strategy, Unified Communications, Account Management, Contact Centers, Speech Recognition, Call Centers, Contract Negotiation, VoIP, CTI, Sales, Product Management, Leadership, Software Industry, Telephony, Business Intelligence, Cloud Computing, Management, Team Building, Analytics, Workforce Management, Channel Partners, Go-to-market Strategy, Strategic Partnerships, CXO level engagement, Strategic Selling, Collaboration, Customer Self Service, Speech Analytics, CRM, Customer Experience, Sales Process, Hosted Services, Telecommunications, Managed Hosting, Customer Interaction, Cloud Communications, Business Alliances, Executive Management, IP Telephony, Google Apps
Education
Michigan State
Bachelor's Degree
Dev Creations September 2012 - Present
Interactions Corporation September 2012 - April 2013
Diamond Staffing, Inc. January 2012 - 2012
Skills
Graphic Design, Vector Illustration, Photoshop, Logos, Typography, Logo Design, Corporate Identity, Posters, Graphics, Illustration
Education
Full Sail University 2010 — 2014
Current, Graphic Design
Uxbridge High School 2006 — 2010
Diploma, Arts
Interactions Corporation September 2013 - Present
Interactions Corporation September 2011 - September 2013
2U June 2010 - August 2010
Accenture July 2005 - July 2009
Skills
Business Analytics, Strategy, Business Development, SaaS, Management Consulting, Start-ups, Cross-functional Team..., CRM, Competitive Analysis, Valuation, Enterprise Software, Program Management, Change Management, Analytics, Business Strategy, Entrepreneurship, Marketing Strategy, Outsourcing, Management, Strategic Planning, Strategic Partnerships, Due Diligence
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2009 — 2011
Master of Business Administration (MBA)
Cornell University 2001 — 2005
B.S., Applied Economics and Management, 3.85
University College London, U. of London 2004 — 2004
Economics
Noble and Greenough School 1998 — 2001
Ocean Optics 2015 - Present
Ocean Optics 2011 - 2015
Amazon 2008 - 2011
General Dynamics C4 Systems 2006 - 2008
Interactions Corporation 2005 - 2006
Lockheed Martin Missiles and Fire Control 2001 - 2005
Lockheed Martin Enterprise Information Systems 2001 - 2001
Enteract, LLC 1999 - 2001
Orlando Sentinel 1997 - 1999
School District of Osceola Country 1992 - 1997
Skills
Linux, Perl, C++, Subversion, Java, Software Engineering, C, Testing, SQL, Embedded Systems, C#, Distributed Systems, Thinks Endorsements Are..., Software Configuration..., Algorithms, Embedded Software, Shell Scripting, Object Oriented Design, ClearCase, General Awesomeness, Spectroscopy
Education
Capital University 1988 — 1992
BA, Computer Science
University of Central Florida 1989 — 1990
Osceola High School, Kissimmee FL 1984 — 1988
Pyatt Builders, LLC May 2012 - Present
Pyatt Builders, LLC May 2010 - August 2012
Interactions Corporation August 2007 - April 2009
Skills
Marketing, Marketing Management, Email Marketing, Advertising, Social Media Marketing, Market Research, Marketing Communications, New Home Design, Interior Design, Design Consulting, Direct Marketing, Digital Marketing, Project Planning, Marketing Strategy
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor of Arts (B.A.), Marketing
Interactions Corporation January 2015 - Present
Interactions Corporation May 2013 - January 2015
Care.com August 2010 - 2013
The MathWorks April 2009 - August 2010
TripAdvisor September 2006 - April 2009
The MathWorks 1997 - 2004
Standard & Poor's DRI (now IHS Global Insight) 1995 - 1997
Ford Motor Company 1993 - 1995
Skills
Product Marketing, Product Management, User Experience, Social Media, Consumer Marketing, Web Analytics, Mobile Applications, Analytics, Digital Marketing, Marketing, E-commerce, Strategy, Digital Media, Market Research, Start-ups, Go-to-market Strategy, Mobile Devices, Marketing Strategy, Lead Generation, Entrepreneurship, Product Marketing
Education
Northeastern University
High Tech MBA Certificate
University of Michigan
BS, Electrical Engineering
SP Plus Corporation (SP+) May 2014 - Present
Interactions Corporation September 2009 - September 2013
Ink Impressions March 2008 - May 2009
Little Caesars Pizza February 2004 - December 2004
Papa Johns Pizza May 2002 - January 2003
Skills
Management, Training, Time Management, Recruiting, Customer Service, Team Leadership, -Excellent written and..., -Ability to multitask, Vendor Management, Invoicing, Process Improvement, Administration, Negotiation, Microsoft Office, Process Scheduler, Call Centers, Budgets, Leadership, Microsoft Excel, Human Resources, Account Management, Analysis, Project Management, Troubleshooting, Customer Satisfaction, Microsoft Word, Employee Training, Teamwork, Telecommunications, Performance Management, Change Management, OS X, Windows Server, Windows, Linux, Google Docs, Forecasting, Erlang, Internet Recruiting, Onboarding, Training & Development, Employee Relations, Employee Management, Staffing Analysis, Staff Supervision, Staff Retention, Staff Development, Staffing Coordination, Employee Learning &..., Tenant Build Outs
Education
Austin Community College 2010 — 2015
Bachelor of Business Administration (B.B.A.), 3.98 GPA
PSAV July 2014 - Present
Tflo productions March 2014 - Present
Guitar Center January 2014 - Present
Interactions Corporation August 2012 - December 2013
SXSW March 2012 - March 2013
Skills
Audio Engineering, Foley Artist, Audio Editing, Audio Post Production, Electrical Engineering, Pro Tools, Sound Design, Recording, Sound, Sound Editing, Audio Processing, Ableton Live, Studio Recording, Logic Pro
Education
The Art Institute of Austin 2010 — 2013
Bachelor of Science (B.S.), Audio Engineering
Amazon July 2015 - Present
No company March 2015 - Present
Interactions Corporation September 2014 - January 2015
FedEx September 2013 - August 2014
Covance November 2012 - December 2012
Indiana University June 2012 - July 2012
Skills
Research, Data Analysis, Science, PCR, Cell, Protein Chemistry, Statistics, Molecular Biology, Higher Education, Lifesciences, Public Speaking, Chemistry, Analysis, Programming, Public Health, Microsoft Office, NMR, Strategic Planning, Spectroscopy, Leadership, Biology, HPLC, Analytical Chemistry, Genetics, Gel Electrophoresis, Spectrophotometry, Experimental Design, Mass Spectrometry, Customer Service, Microsoft Excel
Education
Anderson University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Alabama Agricultural and Mechanical University 2007 — 2012
Bachelor’s Degree, Biology with major concentration in Medical Technology
Austin Underground (TV Show) February 2015 - Present
Self-employed 2013 - Present
Interactions Corporation June 2014 - December 2014
Top Dog Fireworks September 2013 - January 2014
WECB Emerson College Broadcasting January 2011 - May 2013
Skills
Adobe Creative Suite, Graphic Design, Flash Animation, Video Editing, Video Production, Creative Services, Motion Graphics, After Effects, Screenwriter, Radio Broadcasting, Digital Media, HTML scripting, Customer Service, Illustration, Painting, Photography, Retail Sales Experience, Team-oriented, Microsoft Office, Mac OS
Education
Emerson College 2010 — 2013
Visual Media Arts, Cinematography and Film/Video Production
PROS October 2013 - Present
- June 2011 - Present
Pearson July 2013 - July 2013
Interactions Corporation October 2012 - March 2013
Target November 2011 - June 2012
Toys R Us December 2010 - December 2010
Pet Supermarket June 2009 - September 2009
Artpeace July 2008 - September 2008
Skills
Texturing, Modeling, Digital Painting, Concept Design, Animation, Illustration, Character Design, Zbrush, Maya, Character Modeling, Premiere, Storyboarding, Photoshop, UV mapping, Digital Illustration, Conceptual Art, Unreal Engine 3, InDesign, Character Animation, 3D Modeling, Art, 3D, Writing, Creative Writing, Painting, Drawing, Computer Animation, Graphic Design, After Effects, Rigging, Illustrator
Education
Savannah College of Art and Design 2007 — 2011
B.F.A., Animation, Concept Art for Games
Savannah College of Art and Design 2007 — 2011
Bachelor's Degree, Animation, Concept Art
Interactions Corporation September 2014 - Present
Skills
Direct Sales, Complex Sales, Strategic Technology..., Solution Selling, SaaS, Consultative Selling, Call Center, IVR, Speech Analytics, Customer Experience..., Speech Recognition, Natural Language..., Unified Messaging, Offshore Software..., Technology Partnerships, Large Account Sales, Key Account Management, Customer Experience, Sales, Selling, Lead Generation, Channel Partners, Partnerships, Professional Services, Cloud Computing, Call Centers, Managed Services, Management, Sales Management, Unified Communications, Strategic Partnerships, Go-to-market Strategy, CRM, Enterprise Software, Account Management, Mobile Devices, Telecommunications, Business Alliances, Strategy, Sales Process, Partner Management, Pre-sales, Salesforce.com, Product Marketing, Wireless, B2B, Product Management, Start-ups, VoIP, Entrepreneurship
Education
Georgia State University 1994 — 1996
MS, Strategic Management
Georgia State University 1992 — 1995
BBA, Decision Sciences
Self September 2014 - Present
Lane Office March 2012 - Present
Lane Office March 2012 - Present
Interactions Corporation October 2005 - February 2008
Skills
Phlebotomy, Medicine, Construction, Office Management, Management, Access, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Proposal Writing, Sales, Teamwork, Team Building, Quality Assurance, Customer Service, Time Management, Training, Team Leadership, Data Entry, Strategic Planning, Healthcare, Project Planning, Public Speaking, English, Analysis
Education
Harris School of Business-Hamilton Campus 2009 — 2010
n/a, Medical/Clinical Assistant
Rocket Software January 2014 - Present
Interactions Corporation October 2012 - January 2014
Questex Media Group January 2009 - October 2012
MIS Training Institute August 2000 - November 2008
Skills
Event Management, Budgeting, Contract Negotiation, Expos, Event Planning, Budgets, Executive Support, Organizational..., Email Marketing, Marketing, Trade Shows, Program Management, Corporate Events, Meeting Planning, Management, Project Management, Account Management, Sponsorship, Human Resources, Recruiting, Project Planning, Customer Satisfaction, Sales Operations, Negotiation, Lead Generation, Salesforce.com, Social Media Marketing
Education
Framingham State College 2001 — 2004
Master's degree, Business
University of Vermont 1995 — 1999
BA, Mathematics, Environmental Studies
The University of Queensland 1998 — 1998
ADESA January 2014 - Present
AccuTech Systems September 2010 - December 2013
AccuTech Systems December 2008 - July 2009
Interactions Corporation July 2006 - January 2008
Skills
C#, .NET, SQL, WCF Services, ASP.NET MVC, TFS, Visual Basic, Java, XML, T-SQL
Education
Ball State University 2002 — 2006
B.S, Computer Science
Interactions Corporation August 2013 - Present
Versay Solutions September 2010 - April 2012
Versay Solutions June 2007 - August 2010
Sapient Corporation March 2004 - July 2005
Skills
User Experience, Management Consulting, Financial Modeling, Product Management, IT Strategy, Entrepreneurship, Valuation, Business Development, Strategy
Education
Cornell University 2012 — 2013
MBA, Business Administration and Management
University of Delaware 2005 — 2007
MS, Computer Science
Delhi University 1999 — 2003
BIS, Computer and Information Science
Backwater Trading Company May 2013 - Present
Urban Outfitters January 2015 - June 2015
Abercrombie & Fitch 2011 - 2013
Interactions Corporation June 2012 - August 2012
Bright Beginings Preschool/Daycare September 2011 - January 2012
Skills
Marketing, Customer Service, Retail, Sales, Social Media, Time Management, Customer Satisfaction, PowerPoint, Social Networking, Microsoft Office, Photoshop, Microsoft Excel, Microsoft Word, Leadership
Education
Fisher College 2012 — 2016
Bachelor's degree, Fashion Merchandising
Interactions Corporation January 2015 - Present
Quayle Enterprises January 1984 - Present
Skills
Leadership Development, Non-profits, Public Speaking, Strategic Planning, Staff Development, Sales and Marketing, Nonprofits, Community Outreach, Public Relations, Coaching, Microsoft Word, Team Leadership, Fundraising, Customer Service, Organizational..., Leadership, Team Building, Marketing Communications, Training, Entrepreneurship, Marketing, Social Networking, Event Planning, Program Management, Small Business, Event Management, Recruiting, Strategy, Volunteer Management, Executive Coaching, Management Consulting, Workshop Facilitation, Management, Start-ups, Social Media, Program Development, Marketing Strategy
Education
Franklin College 1980 — 1984
Bachelor of Arts (BA), Business Administration and Management, General
Carey International August 2015 - Present
Roseville Area Schools December 2014 - June 2015
Vivint September 2014 - December 2014
Interactions Corporation December 2013 - September 2014
Interactions Corporation March 2013 - December 2013
Roseville Area Schools August 2009 - February 2013
Barnes & Noble May 2004 - October 2011
Michaels Arts and Crafts March 2001 - May 2004
Skills
Photoshop, Graphic Design, Digital Imaging, Books, Color Theory, Mac, Adobe Creative Suite, InDesign, Digital Photography, Drawing, Illustration, Photography, Image Editing, Facebook, Publishing, OS X
Education
Century College 2010 — 2012
AA, Visual Communications Technology
St. Cloud State University - Herberger Business School 2006 — 2007
Minneapolis College of Art and Design 2003 — 2004
Interactions Corporation February 2013 - Present
Sleepy 5 Orchestra May 1998 - Present
Interactions Corporation, Austin Branch April 2010 - September 2011
Raw Dog Studio June 2010 - October 2010
Rock Band Network February 2010 - June 2010
The Twilight Lieutenants October 2005 - April 2007
U.S. Army July 2000 - July 2005
Skills
Music, Photoshop, Acting, HTML, Public Speaking, Research, Audio Editing, Microsoft Office, Recording, Music Production, Pro Tools, Audio Engineering, Team Leadership, Sound, Logic Pro, Music Education, Songwriting, Community Outreach, Composition, Mac OS X, Graphic Design, Ableton Live, FL Studio, cockos Reaper, Google Docs, BMI, Guitar, Piano Playing, Keyboards, Sound Editing, Sound Design, Songs
Education
Austin Community College 2007 — 2010
AAS, Commercial Music Management
Ellison High School 1994 — 1996
GS1 US September 2011 - Present
PDII May 2007 - August 2011
PDI, Inc/NicePak May 2007 - August 2011
Interactions Corporation 2005 - 2007
CareGain 2004 - 2005
RCN 2000 - 2004
Skills
Cross-functional Team..., Mergers, Leadership, Start-ups, Mergers & Acquisitions, Business Planning, Risk Management, Strategic Planning, Negotiation, Six Sigma, Project Planning, Supply Chain, Financial Analysis, Finance, Strategy, Contract Negotiation, Mobile Devices, Program Management, Business Development, Executive Management, Business Strategy, Vendor Management, Process Improvement
Education
New York University 1991 — 1995
BA, Political Science
Salesforce June 2015 - Present
Fusion Alliance September 2014 - May 2015
Developer Town July 2012 - September 2014
Fusion Alliance September 2009 - December 2009
Indiana University August 2009 - October 2009
Interactions Corporation July 2006 - August 2009
Harris Corporation July 2005 - April 2006
United States Air Force July 2001 - September 2005
Skills
C++, C, C#, Java, Lua, Visual Studio, Maya, Intel Assembly, HLSL, GLSL, Agile Methodologies, Agile & Waterfall..., Quality Assurance, Programming, Game Development
Education
Full Sail University 2010 — 2010
Game Development, General Development, Desired Focus: Engine Dev & Physics, 3.6
Interactions Corporation April 2013 - Present
I.R.M.T. August 2012 - December 2012
Education
Brown Mackie College-Atlanta 2012 — 2014
Star Stampede Vintage August 2011 - Present
Interactions Corporation October 2011 - June 2013
Houston Economic Development Association November 2009 - January 2010
Manpower, Inc June 2009 - August 2009
WillStaff Worldwide April 2009 - June 2009
Things Remembered April 2008 - April 2009
Skills
Customer Service, Phone Etiquette, Visual Merchandising, Retail Sales, Retail, Data Entry, Inventory Management, Merchandising, Customer Satisfaction, Fashion Buying, internet sales, Photography, Market Research, Marketing Communications, Social Media Marketing, SEO, Account Management, Accounting, Accounts Receivable, International Sales, Sales, Successful Business..., Ownership, Management, Women Owned Business, Advertising, Online Advertising, Promotions, Social Promotion, Web Sales, Fashion Design, furniture restoration, Upcycling, Shipping, International Shipping, Packaging, Personal Shopping, Stylists, Styling, Mannequin Styling, Microsoft Office
Education
University of South Alabama 2005 — 2006
M.A. Candidate, Public and Corporate Communications
California State University-San Bernardino 2002 — 2005
Bachelor of Arts, Mass Communication, 3.9 Cumulative GPA
Interactions Corporation November 2011 - Present
Photocentric Inc June 2010 - May 2011
ST Microelectronics February 2006 - May 2010
Skills
Linux, Technical Support, Testing, Troubleshooting, Software Installation, TCP/IP, Computer Hardware, Windows XP
Education
Phoenix College
Interactions Corporation May 2007 - Present
Hardees June 2005 - May 2007
Skills
Microsoft Certified..., Telephony, TCP/IP, Active Directory, Cloud Computing, Call Center, Linux, Troubleshooting, Vendor Management, SaaS, Subversion, Telecommunications, Maven, Java, Eclipse, Process Improvement, Team Leadership, Project Management, Cross-functional Team..., Customer Service
Education
Indiana University-Purdue University at Indianapolis 2013 — 2015
Ivy Tech Community College 2010 — 2012
University of Southern Indiana 2004 — 2006
No, Computers
Interactions Corporation August 2013 - Present
Interactions Corporation March 2013 - August 2013
Interactions 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, C++, Microsoft Word, Windows, HTML, Linux, Customer Service, Social Media, Network Security, SQL, Photoshop, JavaScript, Computer Security, Operating Systems, Project Management, Strategic Planning, Leadership
Education
Anderson University 2008 — 2012
Bachelor of Arts (BA), Information Systems, Entrepreneurship
Anderson University 2008 — 2012
Bachelor of Arts, Information Systems & Entrepreneurship
Apparatus Infrastructure Services - A Virtusa Company October 2011 - Present
Interactions Corporation June 2010 - October 2011
Armstrong Group of Companies June 2007 - June 2010
City of Bloomington, IN 2005 - 2007
City of Bloomington, IN 2000 - 2005
Skills
Linux, VMware, SAN, RHCE, Red Hat Linux, vSphere, LDAP, Apache, Mail Server, EMC, Bind, DHCP, MySQL, PostgreSQL, LAMP, RedHat, VMware Infrastructure, PHP, Virtualization, VMware ESX, Bash, Perl, Samba, Clustering, Shell Scripting, Sendmail, DNS, Storage, Nagios, Storage Area Networks, Servers, HP, RHEL, iSCSI, Clariion, HP Server Hardware, Dell PowerEdge Servers, System Administration, Linux server..., Mac OS X, Scripting, LVM, jQuery, jQuery UI, JavaScript, CSS, HTML, AJAX, Red Hat Cluster Suite, Awesomeness
Education
Ivy Tech Community College 1998 — 2000
AAS, Computer Information Systems
Staples October 2014 - Present
The Hanover Insurance Group May 2013 - June 2014
NTT DATA Americas 2009 - 2014
Interactions Corporation October 2012 - May 2013
Liberty Mutual Insurance March 2012 - October 2012
Fidelity Investments May 2011 - February 2012
Liberty Mutual October 2009 - May 2011
IEX September 2007 - April 2009
Monster Inc May 2004 - September 2007
Liberty Financial Group 1998 - 2000
Skills
CTI, VoIP, Unix, IVR, Contact Centers, Windows, Mainframe, Desktop Computers, Aspect ACD, Organization, Project Management, Leadership, Call Center, Outsourcing, Vendor Management, SDLC, Integration, Management, Enterprise Software, Call Centers
Education
Fairleigh Dickinson University
Bach of Science, Business Management
Interactions Corporation May 2012 - Present
Salem Jazz & Soul Festival November 2010 - Present
Salem Jazz & Soul Festival July 2009 - Present
North Shore PRIDE April 2012 - May 2015
Silverlink Communications October 2008 - May 2012
Massachusetts Poetry Festival May 2011 - May 2011
Salem Theatre Company December 2009 - December 2010
Salem Theatre Company September 2009 - October 2009
Jingle Networks, 1-800-FREE411 February 2006 - September 2008
The Skill Bureau/Tape Transcription Center October 2002 - February 2006
Skills
Photography, Copywriting, Graphic Design, Event Planning, Lighting, Audio, Sound, Video Production, Recording, Editing, Video, Production, Music, Photoshop, Voice Over, Voice Services, Voice User Interface..., Technical Direction, Audio Editing, Sound Editing, Live Sound, Sound Production, Video Editing, Project Management, Audio Post Production, Audio Production, Event Management, VUI Design, Audio Engineering, Audio Processing, Digital Audio, Professional Audio, Studio Recording, Concerts, Adobe Audition, Voice Acting, Festivals, Production Managment, Theatre, Creative Direction, Live Events, Sound Design, Post Production, Entertainment, Multimedia, Pro Tools, Musicians, Media Production, Stage, Stage Management
Education
Emerson College 1993 — 1996
Interactions Corporation May 2012 - Present
Interactions Corporation March 2011 - Present
ACS XEROX Company June 2009 - March 2011
Indianapolis Power & Light Company 2008 - May 2009
ERCOT December 2007 - February 2008
Midwest ISO May 2003 - November 2007
State of Indiana 1998 - 2003
Skills
Microsoft Office, Problem Solving, Troubleshooting, Quality Assurance, Public Speaking, Customer Service, Process Improvement, Training, Customer Relations, Mentoring, GUI, Data Analysis, Analysis, CRM, Testing, Networking, Business Analysis
Education
Chatard 1990 — 1994
Purdue University 1990 — 1994
BA, Sociology, English
Interactions Corporation March 2012 - Present
IBM OpenPages September 2005 - March 2012
Massachusetts Institute of Technology October 2000 - September 2005
MEDITECH August 1997 - September 2000
Skills
Software Project..., Enterprise Software, Software Implementation, Requirements Analysis, SQL, Agile Methodologies, SDLC, Business Intelligence, SaaS, Oracle, Software Documentation, Software Development, Scrum, SOA, Unix, Databases, Business Analysis, Cloud Computing
Education
Suffolk University 1990 — 1996
B.S., Accounting
Boston Latin Academy 1983 — 1989
KAYAK June 2015 - Present
Interactions Corporation January 2015 - May 2015
Communications Media Advisors, LLC July 2013 - May 2014
Skills
Java, JavaScript, AngularJS, KnockoutJS, jQuery, Node.js, HTML, CSS, Bootstrap, C, Python, Economics, Data Analysis, Statistics, Algorithms, Due Diligence, Scientific Computing, Game Theory, Data Structures, Finance, Financial Modeling, Strategy, Teaching, Management Consulting
Education
Tufts University 2014 — 2014
Post Baccalaureate, Computer Science
Brown University 2009 — 2013
ScB, Applied Math-Economics
Hamden Hall Country Day School
Interactions Corporation February 2013 - Present
Skills
Windows Office, ORACLE sql
Education
Indiana University-Purdue University at Indianapolis 1988 — 1997
Bachelor of Science (BS), Computer Science
Indiana University Bloomington 1968 — 1973
Bachelor of Arts (B.A.), Anthropology
CSS Corp October 2012 - July 2013
StarTek June 2011 - October 2012
ACS October 2009 - June 2011
Interactions Corporation January 2006 - August 2009
Various Technology Companies January 1997 - January 2006
EnterAct January 1998 - January 2002
Coopers & Lybrand January 1995 - January 1997
Skills
SaaS, Call Center, Sales Process, Contract Negotiation, Telephony, Software Development, Business Networking, Outsourcing, Vendor Management, Enterprise Software, CRM, Professional Services, Call Centers, Business Development, Telecommunications, Account Management, Negotiation, Customer Experience, Start-ups, Customer Satisfaction, Management, Entrepreneurship, Process Improvement, Strategic Planning, Sales, Selling, Strategy, Networking, BPO, Recruiting, Leadership, Strategic Partnerships, Program Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2000
MBA
Indiana University Bloomington 1990 — 1994
BS
Turpin High School 1986 — 1990
Interactions Corporation September 2014 - Present
Interactions Corporation August 2012 - September 2014
Interactions Corporation September 2011 - August 2012
Interactions Corporation October 2010 - September 2011
Geek Squad November 2009 - January 2010
T-Black August 2009 - September 2009
Comcast July 2008 - June 2009
Summit Computer Systems November 2005 - April 2007
Skills
Cisco Technologies, Testing, Call Centers, Help Desk Support, Telecommunications, Management, Networking, Software Installation, Microsoft Office, Linux, VoIP, TCP/IP, Training, Windows 7, IVR, Computer Hardware, Cloud Computing, Web Services, IP, Computer Hardware..., Home Networking, Ubuntu, VMware, Unix, Test Automation, Virtual PC, Employee Training, Call Center, Test Planning, Splunk, VMware ESX, Cisco IOS, Oracle VM, CentOS, Android, Mobile Devices, Radio Frequency
Education
New Horizons 2013 — 2013
ICND-1 Cert. of completion, Cisco Internetworking
Ivy Tech Community College 2006 — 2006
Richmond Area Career Center 2004 — 2006
Cisco Networking
Interactions Corporation July 2012 - Present
CallMiner November 2011 - July 2012
Trustwave / Vericept April 2006 - December 2010
Ciena Corporation 2004 - 2005
Equipe Communications 2001 - 2004
Spring Tide Networks 1998 - 2001
Cascade/Ascend 1995 - 1998
Hughes Network Systems 1992 - 1995
Skills
Artificial Intelligence, Natural Language..., Natural Language..., Information Retrieval, Product Management, Product Marketing, Start-ups, Telecommunications, Enterprise Software, Strategy, Go-to-market Strategy, Solution Selling, Analytics, Strategic Partnerships, Managed Services, Cloud Computing, Call Centers, Leadership, Demand Generation, CRM, Marketing, IP, Sales Enablement, Machine Learning, Voice of the Customer, Social Media Marketing, Executive Management, Lead Generation, Account Management, Networking, Call Center, Product Development, Business Alliances, B2B, Salesforce.com, Sales, Business Strategy, Competitive Analysis, Mergers & Acquisitions, Security, Customer Experience, Sales Process, Business Development, Compliance, Strategic Planning, Mobile Devices
Education
Lehigh University
BS, Mechanical Engineering
Cass Business School
MBA, International Business
Interactions Corporation July 2014 - Present
Interactions Corporation October 2013 - July 2014
Remedy Intelligent Staffing February 2013 - October 2013
American Cruise Lines September 2012 - November 2012
OfficeMax February 2012 - August 2012
PetSmart January 2011 - April 2012
Knife River Corporation September 2008 - November 2010
Skills
Catapillar 769 Driver, Catapillar 771 Driver, Catapillar 972 Operator, Catapillar 980 Operator, Forklift Operator, Petty Cash, Cash Register, Customer Service, Telephone Skills, Cashiering, Recruiting, Data Entry, Cash Handling, Leadership, Time Management
Education
Sam Houston State University 2002 — 2003
Music Teacher Education
Burnet High School 1999 — 2002
OneTaste CP9
y!kes December 2014 - Present
EnerDel April 2014 - December 2014
Ivy Tech Community College January 2014 - May 2014
Adecco Engineering & Technology March 2013 - April 2014
Reed Technical November 2011 - August 2013
Westfield church of Christ February 2007 - August 2012
EnerDel February 2008 - November 2011
Indiana Wesleyan University January 2003 - October 2011
Inventrix, Inc February 2006 - February 2008
Interactions Corporation July 2006 - January 2008
Skills
Software Engineering, Problem Solving, Troubleshooting, Innovation, Java, C, Mathematics, Microcode, Assembly Language, C++, Embedded Software, Firmware, Electronics, Testing, Manufacturing, Embedded Systems, Software Development, Systems Engineering, Engineering, Linux, Programming, Software Design, Robotics, Program Management, Embedded C, Perl, Simulink, Algorithms, Six Sigma, Visual Studio, Microcontrollers, Software Project..., Simulations, Sensors, Management, Leadership, Device Drivers, Matlab, Engineering Management, Automation, RTOS, Debugging, Distributed Systems, Unix, Integration, Electrical Engineering, Cross-functional Team..., Root Cause Analysis, Python, Automotive
Education
Purdue University 1988 — 1990
MS, Electrical Engineering, 6.0/6.0
Tennessee Technological University 1982 — 1986
BS, Electrical Engineering, 3.93/4.0
Interactions Corporation July 2013 - Present
Interactions Corporation September 2011 - July 2013
Burst Online June 2010 - September 2011
Interactions Corporation April 2007 - May 2010
MTD Products August 2006 - April 2007
Skills
Subversion, Eclipse, Scrum, Hibernate, XML, Spring, JavaScript, REST, Microsoft SQL Server, C#, Java, Visual Studio, Maven, Linux, Python, Design Patterns, PostgreSQL, JSON, Databases
Education
Rutgers University 2002 — 2006
BA, Computer Science
Fry's Electronics January 2011 - Present
Noblesville Catering October 2010 - June 2011
Ponderosa Steakhouse May 2000 - March 2011
Insight Global October 2010 - October 2010
Dployit March 2010 - July 2010
Manpower Inc. November 2009 - December 2009
Interactions Corporation August 2009 - November 2009
New Horizons Computer Learning Center April 2009 - May 2009
Skills
Windows Server, Networking, Technical Support, Troubleshooting, System Administration
Education
Indiana University South Bend 2003 — 2007
Bachelor/Associates, Biology/Computer Science
Holy Cross College 2001 — 2003
Associates, General Studies
New Horizons Computer Learning Center
Certifications
Interactions Corporation March 2008 - Present
eLoyalty November 2005 - November 2007
Versay Solutions February 2002 - November 2005
Nuance 1997 - 2002
Dunn Solutions Group 1995 - 1997
NCR 1988 - 1995
Skills
Start-ups, Business Development, CRM, Sales Management, Mobile Devices, Professional Services, Telecommunications, Marketing Strategy, SaaS, Entrepreneurship, Management, VoIP, Strategic Partnerships, IVR, Enterprise Software, Sales, Cloud Computing, Solution Selling, Contact Centers, Marketing, Customer Service, New Business Development, VXML, Product Management, Speech Recognition, Natural Language..., Team Building, Managed Services, Strategy, Lead Generation, Salesforce.com, Call Center, Selling, Product Marketing, Direct Sales, Sales Process, Customer Experience, Leadership, Machine Learning, Go-to-market Strategy
Education
Michigan State University 1983 — 1988
Business, Marketing, Management
Interactions Corporation April 2015 - Present
Skills
Budgets, Sales, Corporate Finance, Marketing, Investments, Mergers & Acquisitions, Strategic Planning, Sales Management, Pricing, Microsoft Excel, Financial Accounting, Event Management, Product Development, Budget Oversight, Margin Enhancement, Profitability Analysis, Special Projects, Excel, Capital IQ
Education
Babson College - Franklin W. Olin Graduate School of Business 2011 — 2012
Master of Business Administration (MBA), Corporate Finance
Babson College 1997 — 2001
Business, Finance, Management
Portsmouth Abbey 1993 — 1997
High School, english
F5 Networks May 2014 - Present
Eli Lilly and Company June 2009 - May 2014
Apparatus, Inc. February 2006 - May 2014
Interactions Corporation June 2008 - June 2009
Eli Lilly 2006 - 2008
Skills
Enterprise Architecture, VMware, Active Directory, SDLC, IIS, Virtualization, Unix, SharePoint, Cloud Computing, VMware ESX, Integration, Data Center
Education
Indiana University Bloomington 2002 — 2006
BS of Informatics
Oracle October 2012 - Present
Midtown Athletic Clubs October 1995 - Present
Interactions Corporation June 2011 - October 2012
ABS Associates, Inc. February 2010 - June 2011
Data Center Solutions, Inc. April 2007 - February 2010
Imprint Enterprises July 1997 - April 2007
The Tape Company May 1995 - July 1997
Northwestern Mutual January 1994 - April 1995
Skills
Cloud Computing, SaaS, Data Center, CRM, Solution Selling, Enterprise Software, Business Development, Selling, Managed Services, Start-ups, Salesforce.com, Management, New Business Development, Sales, Networking, Consulting, IaaS, Knowledge Management, VoIP, Project Management, Entrepreneurship, IT Outsourcing, Customer Experience, PaaS, Leadership, Mobile Devices, Business Intelligence, Lead Generation, Sales Process, Consultative Selling, Software Solution Sales, Enterprise Technology..., Strategic Sales, Disaster Recovery, Security, Contract Negotiation, Vendor Management, Communicator, Customer Insight, Web Hosting, Strategic Partnerships, Lifesciences, Direct Sales, Hosting Solutions, Spanish-speaking, ACT!, Web Experience, Life Science, Cross-Channel Service, Business Strategy
Education
Indiana University Bloomington 1989 — 1993
Bachelor of Arts and Sciences (BA),, Economics: Spanish
Munster High School 1985 — 1989
Amazon Music October 2011 - Present
NIC August 2008 - October 2011
Finish Line June 2008 - August 2008
Interactions Corporation July 2006 - May 2008
Education
Ball State University 2001 — 2006
Interactions Corporation February 2013 - Present
Skills
Troubleshooting, Network Engineering, HTML, Hardware Diagnostics, User Management, Data Recovery, Microsoft Office, Linux System..., Windows Server, Active Directory, Hardware, Software Installation, Help Desk Support, Security, Computer Hardware, Access
Education
Ivy Tech Community College 2011 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
US Environmental Protection Agency (EPA) September 2015 - Present
AJE - American Journal Experts June 2015 - Present
Duke University August 2010 - May 2015
Indiana Wesleyan University September 2009 - April 2010
Purdue University May 2009 - August 2009
Interactions Corporation May 2007 - August 2007
Skills
Mass Spectrometry, Western Blotting, Protein Purification, MALDI-TOF, Q-TOF, SDS-PAGE, HPLC, Data Analysis, Proteomics, Text Editing, Protein-protein..., Mammalian Cell Culture, UV/Vis, Teaching
Education
Duke University 2010 — 2015
Doctoral Degree, Chemistry-PHD
Indiana Wesleyan University 2006 — 2010
Bachelor of Science (B.S.), Biochemistry
Fourwinds Resort & Marina February 2015 - Present
Interactions Corporation August 2014 - December 2014
Magical Vacation Planner May 2014 - June 2014
YMCA of Greater Indianapolis October 2013 - May 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teamwork, English, Event Planning, Research, Public Speaking, Hospitality, Hotels, Travel Management, Social Networking, Event Management, Marketing, Leadership, Tourism, Public Relations, Communication, Facebook, Hospitality Industry, Team Building
Education
International Business College-Indianapolis 2013 — 2014
Associates Degree, Travel and Hospitality
Blizzard Entertainment June 2015 - Present
Randstad USA March 2015 - June 2015
Interactions Corporation June 2013 - March 2015
IE Discovery, Inc. December 2011 - March 2012
Skills
Data Entry, Access, Microsoft Office, Software Documentation, Time Management, Data Analysis, Outlook, Windows, Analysis, Research, Databases, Microsoft Word, Troubleshooting, Microsoft Excel, PowerPoint, Training, Team Leadership, Windows 7, Editing, Quality Assurance, Customer Service, Process Improvement, SharePoint, Technical Writing, HTML, Computer Hardware
Education
Austin Community College 2009 — 2014
Game Design Specialization, Game and Interactive Media Design
Salesforce February 2014 - Present
Gen Y Applications September 2013 - January 2014
Interactions Corporation May 2012 - August 2012
Qualcomm June 2011 - August 2011
Skills
Java, SQL, JavaScript, PHP, MySQL, Unix, Dreamweaver, AJAX, HTML 5, Perl, C++, HTML, Python, C, Linux, CSS, Photoshop, Matlab, Programming, OS X, Git, HTML5
Education
Purdue University 2009 — 2013
Bachelor's Degree, Computer Graphics Technology
CoStar Group November 2014 - Present
CoStar Group August 2013 - November 2014
INPIRG January 2012 - June 2012
Interactions Corporation June 2010 - August 2011
Skills
Customer Service, Research, Microsoft Office, PowerPoint, Microsoft Word, Data Analysis, Microsoft Excel, Teamwork, Public Records, Telephone Interviewing, Time Management
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Science (B.S.), Public Affairs
Kings College London 2012 — 2012
RPG Consulting July 2009 - Present
JEX Consulting June 2002 - Present
Options Charter School, Board of Directors March 2007 - November 2011
Interactions Corporation June 2006 - July 2009
Insight Communications 2005 - 2006
Ameritech April 1999 - May 2002
RCN, formerly 21st Century Corp February 1999 - May 2002
Gander Mountain 1992 - 1994
Skills
Strategy, Leadership, Start-ups, Management, Process Improvement, Training, Telecommunications, Project Management, Strategic Planning, Analytics, Forecasting, Sales Operations, Call Centers, Sales, Negotiation, Data Analysis, Customer Service, Process Engineering, Time Management, Event Management
Education
Harding University 1986 — 1989
Bachelors of Science, Mathematics
York College, Nebraska 1984 — 1986
AA, Mathematics, Psychology
Kuehne + Nagel April 2014 - Present
Interactions Corporation December 2011 - March 2014
Texas RioGrande Legal Aid July 2011 - November 2011
Monteverde Aduanera Logistica Integrada S.A.C January 2010 - December 2010
MSL Corporate February 2007 - December 2009
Skills
Import/Export Operations, Customer Service, International Shipping, Logistics, Freight Forwarding, Ocean Freight, Data Analysis, Customs Regulations, Air Freight, English-Spanish, International Trade, International Logistics, Supply Chain Management, International Project..., International Business, Shipping, Negotiation, Export, Import, Freight
Education
Texas State University 2014 — 2015
Bachelor's Degree, Management
Austin Community College 2011 — 2014
Associate's Degree, Business Administration and Management, General
Instituto Superior Tecnologico de Comercio Exterior 2008 — 2010
Associate's degree, International Business
Lifetouch August 2014 - Present
MattyVision Photography February 2014 - Present
Dunbar Armored 2013 - 2014
Walmart October 2010 - May 2013
Interactions Corporation April 2012 - June 2012
Mercer May 2011 - July 2011
O.S.T. Medical August 2010 - October 2010
Confreda Greenhouses & Farms June 2010 - August 2010
Ping Identity December 2009 - January 2010
Attleboro Farms and Garden 2004 - 2009
Skills
Marketing, Social Media, Public Relations, Customer Service, Telecommunications, Communication, Psychology, Photography, Digital Photography, Canon DSLR, Time Management, Software, Data Analysis, Social Media Marketing, Sales, Advertising
Education
Roger Williams University 2005 — 2010
Bachelor's of Arts, Communication, Business, Psychology
Cumberland High School 2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Synoptek August 2011 - Present
Interactions Corporation December 2010 - August 2011
Vitran Express July 2009 - December 2010
Vitran Express September 2008 - July 2009
Vitran Express September 2005 - September 2008
Vitran Express August 2004 - September 2005
Commerce National Bank of Columbus April 2001 - April 2002
Lexon Corporation December 2000 - April 2001
Citrizen National Bank of Bluffton December 1998 - September 2000
Skills
VMware Infrastructure, Windows Server, Linux, VMware, Active Directory, Cisco Technologies, Servers, Data Center, Troubleshooting, VMware ESX, Operating Systems, Network Administration, vSphere, Switches, System Administration
Education
DeVry University 2001 — 2004
BS, Electronic Engineering Technology
Owens Community College 1995 — 1998
AS, Financial Management Technology
Hampshire Group, LLC May 2011 - August 2015
Saccones Pizza & Subs January 2009 - February 2013
Interactions Corporation February 2011 - May 2011
Taco Bell March 2010 - February 2011
Skills
Microsoft Office, Time Management, Sales, Inventory Management, Catering, Customer Service, Microsoft Excel, Motion Graphics, Video Production, Video Editing, Multimedia Art
Education
Austin Community College 2010 — 2013
Associate’s Degree, Design and Visual Communications, General
Austin Community College
Interactions Corporation September 2012 - August 2013
Boston University Hearing Research Center September 2009 - September 2011
Boston University Emergency Medical Services October 2008 - September 2009
Boston University January 2009 - May 2009
Johns Hopkins University September 2007 - December 2007
Johns Hopkins University September 2006 - May 2007
Johns Hopkins University 2005 - 2006
Skills
Python, Natural Language..., Machine Learning, Data Analysis, Algorithms, Signal Processing, Biomedical Engineering, Matlab, Biotechnology, Image Processing, Molecular Biology, Life Sciences
Education
Boston University
M.Eng.
The Johns Hopkins University 2003 — 2007
B.S.
Interactions Corporation December 2014 - Present
AT&T Labs, Inc. April 2000 - December 2014
Skills
Speech Processing, Speech Synthesis, Speech Recognition, Machine Learning, Perl, Python, C, C++, Computer Science, Algorithms, Signal Processing, Unix, Matlab
Education
Korea Advanced Institute of Science and Technology 1994 — 2000
Ph.D., Computer Science
KSHS 1985 — 1986
Interactions Corporation July 2013 - Present
Monitise Americas, Inc. February 2012 - June 2013
ClairMail (acquired by Monitise) February 2012 - June 2012
Brainshark October 2009 - February 2012
Cenzic August 2008 - October 2009
Oracle June 2007 - June 2008
salesforce.com March 2005 - June 2007
BEA Systems September 2002 - February 2005
IBM October 1996 - January 2002
Skills
SaaS, CRM, Mobile Devices, Strategic Selling, Solution Selling, VOD, Salesforce.com, Strategy, Enterprise Software, Cloud Computing, Mobile Applications, Software Solution Sales, Sales Enablement, Direct Sales, Start-ups, Social Selling, Banking, Cloud Applications, Consultative Selling..., Consultative Approach, Financial Services, Mobile Banking, Mobile Commerce, Tablets, Entrepreneurship, Social Networking, Networking, Strategic Negotiations, LinkedIn, Mobile Payments, Strategic Partnerships, Strategic Alliances, Leadership, Management, Sales, Lead Generation, Business Alliances, Consultative Selling, Professional Services, Sales Process, Sales Operations
Education
Norwich University
Interactions Corporation July 2011 - Present
MOCA Systems August 2008 - July 2011
Guardium, an IBM Company April 2006 - July 2008
The Technical Guy 2000 - 2006
ECCubed.com 1999 - 2000
Infocell 1994 - 1999
Dun & Brradstreet Software / McCormack & Dodge 1986 - 1994
InData 1984 - 1986
Arp Instruments 1979 - 1981
Skills
Java, ORM, Tomcat, Web Applications, SQL, Hibernate, JUnit, Oracle, PostgreSQL, Eclipse, Maven, Spring Framework, Log4j, ERD, XML, Apache Commons, Ant, Java Enterprise Edition, Subversion, DBVisualizer, Software Development, Python, CVS, Linux, Bash, HTML, javascript, css, SQL Server, Agile, DB2, JDO, Open Source, Ubuntu, Scrum
Education
Berklee College of Music 1977 — 1981
Bachelor of Fine Arts, Music Composition
University of North Texas 1975 — 1977
Music Composition
ABRHS
ABRHS
PHH Mortgage November 2014 - Present
PHH Mortgage January 2014 - November 2014
PHH Mortgage August 2012 - January 2014
Cenlar FSB February 2012 - August 2012
Cenlar FSB April 2011 - February 2012
Cenlar FSB September 2009 - April 2011
PNC Financial Services Group July 2007 - September 2009
Novo Nordisk April 2007 - July 2007
Interactions Corporation November 2004 - January 2007
Skills
Microsoft Word, Microsoft Excel, Access, PowerPoint, Outlook, VBA, Microsoft SQL Server, LPS, Proofreading, Troubleshooting, SQL, Process Improvement
Education
Rutgers University-New Brunswick 2006 — 2009
B.A., English
Mercer County Community College 2004 — 2006
A.A.S., Office Systems Technology
Interactions Corporation December 2014 - Present
Pearson July 2013 - December 2014
Data Recognition Corporation April 2013 - July 2014
Flying Threads Embroidery August 2013 - March 2014
Sew Much More November 2012 - April 2013
1154 LILL Studio June 2012 - August 2012
Cozee World May 2012 - August 2012
Jackimac April 2012 - July 2012
Zara November 2009 - March 2012
Fred Astaire Dance Studio January 2009 - May 2009
Skills
Photoshop, Illustrator, Microsoft Office
Education
International Academy of Design and Technology-Chicago 2009 — 2011
Bachelor's degree, Fashion/Apparel Design
University of Wisconsin-Milwaukee 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching in Social Studies
International Academy of Design and Technology
Fashion Design
University of Wisconsin-Milwaukee
Secondary Education in Broad field Social Sciences
Veracode November 2014 - Present
Interactions Corporation August 2013 - November 2014
Trustwave September 2010 - August 2013
IBM Rational July 2007 - October 2010
Watchfire (Acquired by IBM in July 2007) January 2006 - July 2007
Watchfire January 2004 - December 2005
Watchfire August 2001 - December 2003
Creative Shack Productions May 1998 - August 2001
Cognos January 1997 - May 1998
Deloitte 1996 - 1997
Skills
Enterprise Software, Security, SaaS, Professional Services, Solution Selling, Application Security, Account Management, Managed Services, Selling, Web Application Security, Network Security, Cloud Computing, Information Security, Salesforce.com, Contract Negotiation, Mobile Security, Strategy, Negotiation, New Business Development, DLP, Sales Enablement, Managed Security..., Encryption, SIEM, Software Industry, Channel Partners, Go-to-market Strategy, Compliance, Executive Level Selling, Value-based Selling, Pre-sales, Web Applications, Identity Management, Penetration Testing, Business Alliances, Consulting, Team Building, Team Leadership, Management, Leadership, Enterprise Solutions, Software Development, Consultative Selling, Vulnerability Assessment, PCI DSS, Strategic Partnerships, Sales
Education
Algonquin College of Applied Arts and Technology 1992 — 1995
Computer Science, Computer Science
Carleton University
Texas Tech University 2012 - Present
Amplify FCU November 2014 - June 2015
Interactions Corporation September 2014 - January 2015
Freebirds World Burrito May 2010 - July 2012
Skills
Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Customer Service, Research, Social Media, Time Management, Facebook, Data Entry, Public Speaking, Critical Thinking, statistics, reading, analysis, Sales, Retail Banking, Fraud Prevention, Observation, Cognition, Statistics, Management, Leadership, Teamwork, Communication
Education
Texas Tech University 2010 — 2014
Bachelor of Science (B.S.), University Studies
Frisco Centennial 2006 — 2010
High school diploma
Green Mountain Energy Company March 2012 - November 2014
Interactions Corporation November 2011 - March 2012
Sears Holdings Corporation July 2011 - November 2011
Pearson VUE April 2011 - July 2011
Internal Revenue Service April 2011 - May 2011
Bank of America September 2010 - November 2010
AT&T April 2008 - February 2010
Walmart June 2006 - August 2007
Skills
Microsoft Office, Adobe Acrobat, Microsoft Excel, Outlook, Customer Service, Mac, Invoicing, OS X, Photography, Identity Theft, Bankruptcy, Lodestar, Siebel, Oracle, Adobe Creative Suite, Photoshop, PowerPoint, Microsoft Word, InDesign, Management, Sales, Email Marketing, ExactTarget, FDCPA, FCRA, Mac OS X, Illustrator, SAP, Fraud Detection, Fraud Investigations, Training, Process Improvement, Analytics, Reporting & Analysis, Credit Reports, LexisNexis, Receptionist Duties, Verint
Education
University of West Georgia 2009 — 2010
Graphic Design
Art Institute of Atlanta 2007 — 2007
Graphic Design
Interactions LLC April 2015 - Present
Interactions Corporation November 2014 - Present
Urban Outfitters July 2013 - November 2014
SFR Products September 2010 - July 2013
Geisha Sushi October 2011 - December 2012
2B1 Multimedia, Inc. March 2010 - August 2010
Sandra Bird Designs March 2004 - July 2010
SFR Products September 2009 - January 2010
Earthsite August 2009 - December 2009
Skills
Editing, Blogging, Training, Computer Proficiency, Microsoft Word, Microsoft Excel, Google Docs, Google Analytics, Technical Writing, Spanish, Green Living, Creative Writing, People Skills, Graphic Design, Sales, Shipping, Report Writing, Food Preparation, Public Speaking, Community Organizing, Organizational..., Staff Supervision, Sustainability, International Business, International Shipping, Waiting, Bartending
Education
Texas State University 2015 — 2017
Bachelor of Arts (B.A.), International Business
Austin Community College 2011 — 2013
Associate of Arts (A.A.), Spanish Language
City College of San Francisco 2010 — 2011
Graphic Design, Audio Production, Journalism, American Sign Language
Placer High School 2006 — 2009
High School Diploma
Salesforce September 2013 - Present
Salesforce August 2012 - August 2013
Alestec July 2009 - December 2012
Moser Consulting February 2012 - August 2012
Interactions Corporation August 2008 - July 2009
Sogeti April 2007 - August 2008
Sogeti June 2005 - April 2007
Skills
Java, Hadoop, Objective-C, SQL, JavaScript, HBase, SDLC, Git, Apache Pig, HTML, Cloud Computing, Ruby, Enterprise Architecture, Hive, Web Services, Java Enterprise Edition, MapReduce, Spring, Microsoft SQL Server, Linux, Software Development, Oracle, AJAX
Education
Purdue University 2000 — 2005
BS, Computer Science
Purdue University 2000 — 2005
BA, Philosophy
Sears Holdings Corporation June 2014 - September 2014
Freelance January 2012 - August 2014
Interactions Corporation May 2013 - September 2013
Skills
Maya, 3D Studio Max, After Effects, Illustrator, Photoshop, Drawing Skills, Digital Photography, Digital Painting, adobe premiere, Web Design, Compositing, Visual Effects, Modeling, 3D, Computer Animation
Education
Savannah College of Art and Design 2014 — 2017
Bachelor of Fine Arts (B.F.A.), Visual Effects
Austin Community College 2013 — 2014
Associate of Arts (AA), Motion Graphics Design
Austin Community College 2011 — 2013
AAS, 3D Animation
Interactions Corporation October 2012 - Present
Skills
Solution Selling, Account Management, New Business Development, Lead Generation, Cold Calling, SaaS, Business Development, CRM, Enterprise Software, Management, Sales, Strategic Planning, Customer Satisfaction, Coaching, P&L Management, Sales Operations, Contract Negotiation, Customer Retention, Call Centers, Analytics, Selling, B2B, Sales Process, Direct Sales, Salesforce.com
Education
Miami University 1999 — 2003
BS, Marketing & Entrepreneurship
Interactions Corporation December 2014 - Present
AT&T Labs, Inc September 2013 - December 2014
OHSU September 2008 - December 2013
AT&T Labs, Inc. 2010 - 2010
Precision Training Software Inc. January 2007 - September 2008
Skills
Artificial Intelligence, Natural Language..., Machine Learning, Speech Recognition, Reinforcement Learning, Computer Science, Cognitive Science, Python, Human Computer..., LaTeX, Research, Algorithms, Distributed Systems, C++, Linux, Programming, Software Development
Education
Oregon Health and Science University 2009 — 2013
Doctor of Philosophy (PhD), Computer Science and Engineering
Reed College 2002 — 2006
Psychology, Psychology
CounterTack February 2014 - Present
Positive Technologies September 2014 - Present
Recorded Future March 2014 - Present
Interactions Corporation August 2013 - November 2013
Egenera August 2010 - August 2013
RSA The Security Division of EMC September 2006 - December 2008
RSA Security September 2005 - September 2006
RSA Security January 1998 - September 2005
Skills
Strategic Partnerships, Team Building, Sales Management, Contract Negotiations, Start-ups
Education
Northeastern University 1987 — 1991
BA, Business Administration and Management, General
Norwood High
Oracle June 2013 - Present
Interactions Corporation June 2010 - June 2013
Bus Radio May 2006 - October 2009
Emery/Menlo/UPS SCS 1999 - 2005
Skills
Call Center, Process Improvement, Strategy, Call Centers, Sales, Salesforce.com, Sales Management, Account Management, Coaching, Start-ups, Customer Experience, Sales Operations, SaaS, Enterprise Software, Professional Services, Strategic Partnerships, CRM
Education
Bridgewater State University 1990 — 1995
BA, Fine Arts
Bridgewater State University 1990 — 1995
Bachelor of Fine Arts (B.F.A.)
NextGear Capital August 2014 - Present
Interactions Corporation July 2009 - August 2014
FusionSoft, LLC May 2008 - January 2011
Fusion Alliance December 2001 - May 2008
OneAmerica 2006 - 2007
Sallie Mae 2001 - 2006
Interactive Intelligence 2000 - 2001
Anthem 1998 - 2000
Purdue University 1993 - 1998
Education
Purdue University 1989 — 1993
Purdue University 1989 — 1993
Computer Electrical Engineering
Interactions Corporation February 2013 - Present
The Corporate Finance Group January 2012 - February 2013
EMC July 2011 - October 2011
EMC Corporation July 2007 - June 2011
KPMG 1996 - 2007
Skills
CPA, SEC filings, US GAAP, Sarbanes-Oxley Act, Accounting, Financial Reporting, Internal Controls, GAAP, Acquisition Integration, IPO, Cash Flow, Financial Modeling
Education
Providence College 1992 — 1996
BS, Accounting
Harte Hanks November 2014 - Present
Kforce Inc August 2014 - October 2014
Interactions Corporation June 2014 - July 2014
KFC May 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Leadership, Management, Strategic Planning, Process Improvement, Account Management
Education
Penn Foster Career School 2015 — 2017
Associate’s Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 94
Westwood High School 1998 — 2002
High School
Interactions Corporation September 2014 - Present
Seton Medical Center Austin October 2005 - January 2013
University of Texas System September 2007 - February 2008
Applebee’s Bar & Grill™ June 2002 - October 2002
JCPenney February 2000 - May 2002
Skills
Adobe Creative Suite, Photoshop, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Time Management, Call Centers
Education
Austin Community College 1997 — 2002
Graphic Design
Pflugerville High School 1993 — 1997
Diploma
Interactions Corporation May 2015 - Present
Design August 2013 - Present
Care.com December 2006 - July 2012
Upromise September 2005 - November 2006
Upromise November 2003 - September 2005
Design/User Experience February 2003 - November 2003
Lycos, Inc. 2000 - 2003
Skills
Typography, User Experience, Interaction Design, Information Architecture, Creative Direction, Art Direction, User Interface Design, Graphic Design, Adobe Creative Suite, Corporate Identity, Web Design, User Experience Design, Online Advertising, Creative Strategy, SEO, Logo Design, Copywriting, Direct Mail, Usability, Graphics, Corporate Branding, Branding & Identity, Brochures
Education
Boston University
MFA, Graphic Design
University of North Carolina at Chapel Hill
BA, Journalism & Mass Communication: Advertising
Customized Energy Solutions March 2010 - Present
Customized Energy Solutions March 2010 - Present
Midwest ISO September 2007 - March 2010
Interactions Corporation October 2007 - October 2008
Indiana Health Centers, Inc. September 2005 - September 2007
Skills
Policy, Strategic Planning, Project Planning, Public Speaking, Software Documentation, Data Analysis, Quality Assurance, Research, Risk Management, Business Analysis, System Administration, Leadership, Cross-functional Team..., Microsoft Office, Project Management, Customer Service, Electric Power, Process Improvement, Transmission Planning, Transmission Service, Generation..., Salesforce, Client Development, Demand Response, Wind, Resource Adequacy, Marketing, Order 1000, RTOs, FERC, Training, Business Development, Energy Policy, Smart Grid, Energy
Education
Indiana University - Kelley School of Business 2008 — 2011
MBA, General
Malone College 1994 — 1998
Bachelor of Science, Political Science and Sociology
Liberty Mutual Insurance October 2010 - Present
WEX Inc. (NYSE: WEX) March 2010 - October 2010
Liberty Mutual Insurance November 2009 - March 2010
Interactions Corporation May 2007 - November 2009
Fusion Alliance March 2005 - May 2007
BMG Columbia House January 2001 - March 2005
Tallan 1997 - 2000
Skills
Agile Methodologies, SQL, Java, Oracle, Databases, Spring, Hibernate, SOA, Scrum, SaaS, JMS
Education
Indiana University - Kelley School of Business 1992 — 1996
Bachelor of Science (BS)
Interactions Corporation September 2014 - January 2015
Via Christi Health May 2012 - December 2013
City of Philadelphia January 1988 - January 2012
IGA Credit Union September 1982 - May 1987
Skills
Leisure Travel, Microsoft Excel, Environmental Awareness, Social Media, Courts, Research, Customer Service, Government, Community Outreach, Teaching, Policy, Fundraising, Event Planning, Microsoft Office, Data Entry, Volunteer Management
Education
Community College of Philadelphia 1992 — 1994
Bucks County Community College 1982 — 1983
Smart Data Solutions August 2014 - Present
Interactions Corporation June 2007 - July 2013
Knowledge Front Inc. 1999 - 2007
Dillon Technology Group 1997 - 1999
Skills
SaaS, Cloud Computing, Vendor Management, Program Management, Agile Methodologies, Enterprise Software, Start-ups, Data Center, Telecommunications, Team Leadership, Cross-functional Team..., Professional Services, Sales, Leadership, CRM
Education
Hamline University School of Law 2004 — 2007
JD
University of Wisconsin-Eau Claire 1993 — 1997
BA, Business Entrepreneurship
Pivot-Point Strategy & Solutions April 1999 - Present
Interactions Corporation August 2013 - Present
Genysys Group May 2009 - December 2012
G2TCG August 2010 - October 2010
Curis, Inc. 2002 - 2006
Charles River Ventures December 2001 - December 2002
Ascend Communications 1998 - 1999
Stratus Computer 1991 - 1999
Houghton Mifflin January 1989 - January 1990
John Hancock January 1987 - January 1989
Skills
Leadership Development, Organizational..., Change Management, Coaching, 360 Feedback, Executive Coaching, Performance Management, Program Management, Employee Benefits, Recruiting, Training, Personnel Management, Start-ups, Strategy, Job Evaluation
Education
Stevens Institute of Technology 1983 — 1985
Masters, Industrial/Organizational Psychology
New England College 1978 — 1982
Bachelor's degree, Psychology
Interactions Corporation August 2012 - Present
Interactions Corporation January 2009 - August 2012
River Ridge Consulting Group March 2003 - March 2010
The Leukemia & Lymphoma Society 2005 - 2009
The Forum Corporation February 2001 - March 2003
Books24x7.com February 1996 - February 2001
Quebecor World June 1994 - February 1996
Phoenix Technologies September 1988 - June 1994
KPMG Peat Marwick June 1984 - September 1988
Skills
Start-ups, Mergers, Revenue Recognition, SEC filings, Financial Analysis, Financial Reporting, Strategic Planning, Process Improvement, SaaS, Finance, Enterprise Software, Business Development, Accounting, Corporate Finance, Executive Management, Mergers
Education
Bryant University 1980 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Interactions Corporation 2005 - Present
Tempo Communications 1999 - 2005
Neo-Futurists 1989 - 2005
Jellyvision 1996 - 2001
Skills
Theatre, Performing Arts, Event Management, Photoshop, Editing, Public Speaking, Sound, Blogging, Directing, Acting, Stage, Event Planning, Music, Copywriting, Social Media, Improvisation, Creative Writing, Copy Editing
Education
DePaul University 1983 — 1987
Interactions Corporation July 2013 - Present
Interactions Corporation 2009 - Present
Bus Radio, Inc. 2007 - 2009
River Ridge Consulting Group December 2003 - December 2008
RiverRidge Consulting Group, LLC December 2003 - December 2008
BearingPoint 2005 - 2007
Books24x7.com 2000 - 2001
Education
Massachusetts College of Liberal Arts 1989 — 1993
Accounting and Business/Management
aircargo logistics April 2015 - Present
Ariba Netwrok July 2014 - Present
Randstad Technologies US 2014 - Present
interactions corporation October 2013 - Present
Sculptorplus Software Solutions January 2013 - Present
CJD Consulting April 2013 - Present
interlinkdirect November 2011 - Present
YMCA - Urban Missions Group March 2011 - Present
choices 2014 - 2014
american family insurance 2014 - 2014
Skills
Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Customer Service, Budgets, Training, Sales, Community Outreach, Management, Troubleshooting, Social Networking, Visio, Data Analysis
Education
Indiana University 2003 — 2008
Bachelor of Fine Arts, Computer Art and Digital Media
Indiana University Bloomington 2003 — 2007
Fine Arts, Studio Art Digital Media
HealthPro, LLC January 2015 - Present
Shiplington LLC October 2011 - Present
Trabian Technology May 2014 - January 2015
Giggil October 2010 - October 2011
Castlight Health November 2008 - September 2010
Genesis Interactive, Inc. July 2008 - November 2008
Interactions Corporation June 2006 - May 2008
Skills
Startups, Ruby on Rails, Ruby, Web Development, HTML + CSS, JavaScript, jQuery, Test-driven development, Behavior-driven..., Coffeescript, SQL, Lean Startups, Heroku, Redis, Objective-C, iPhone development, Start-ups, Test Driven Development, CoffeeScript, Lean Startup
Education
Indiana University-Purdue University at Indianapolis 2006 — 2007
Non-degree, Physics
DePauw University 2002 — 2006
B.A., Computer Science, Mathematics
Park Tudor School 1998 — 2002
Interactions Corporation September 2014 - Present
Boston Public Library November 2012 - September 2014
Certeon December 2010 - November 2012
athenahealth April 2004 - August 2010
State Street 1999 - 2003
Computer People January 1997 - January 1999
Putnam Investments 1997 - 1999
Skills
Data Center, VMware, Virtualization, Disaster Recovery, Cloud Computing, Firewalls, SaaS, Hardware, Network Security, Active Directory, Storage, VoIP, Troubleshooting, Cisco Technologies, VMware ESX, Networking, Network Architecture, Routing, TCP/IP, Juniper, Servers, VPN, WAN, Network Design, Citrix, Storage Area Networks, Security
Education
Gustavus Adolphus College 1988 — 1992
Stensunds folkhögskola 1990 — 1991
Fritidsledare (Youth Leadership)
Interactions Corporation November 2012 - Present
International Planning Group December 2003 - November 2012
LoJack Corporation January 2002 - December 2003
Winter, Wyman and Company 1997 - 2001
CoreChange, Inc April 2000 - November 2000
Fax International, Inc September 1996 - March 1997
Bay State Federal Savings Bank 1988 - 1996
Skills
Business Analysis, Project Management, Process Improvement, Insurance, Disaster Recovery, Windows Server, Vendor Management, Data Center, SDLC, Cloud Computing, Information Technology, IT Strategy, SharePoint, SaaS
Education
Northeastern University 1992 — 1995
Business Administration
Framingham State University 1988 — 1990
Mathematics
University of Massachusetts, Amherst 1987 — 1988
Mathematics
Interactions Corporation July 2012 - Present
ACI Worldwide May 2007 - June 2012
Escher Group October 2003 - May 2007
ACI Worldwide March 2003 - September 2003
Connected Corporation March 2002 - March 2003
Corechange August 2000 - January 2002
Boston Communications Group Inc. January 1999 - August 2000
ADE Corporation May 1997 - January 1999
Skills
FrameMaker, RoboHelp, Technical Communication, Online Help, Information Architecture, DITA, Wikis, Wireframes, User Research, Social Media, Usability Testing, Technical Writing, Software Documentation, User Interface Design, Usability, Content Management, Information Design, Manuals, User-centered Design, User Interface, User Experience Design
Education
Gordon College
BA, English
Bentley University 2008 — 2009
User Experience Certificate
Interactions Corporation June 2013 - Present
Avaya March 1999 - June 2013
mosaix 1997 - 1999
EDS 1986 - 1997
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Telecommunications, Telephony, Avaya, SIP, Professional Services, Channel Partners, Cloud Computing, IP, SaaS, Wireless, Call Centers, Video Conferencing, Contact Centers, Channel, Direct Sales, Ethernet, SIP Trunking, IVR, Co-location, Data Center, Go-to-market Strategy, Sales Engineering, WAN, CTI, Pre-sales, Network Architecture, Enterprise Software, Hosted Services, Cisco Technologies
Education
Oral Roberts University 1982 — 1986
Bachelors of Science, Computer Science
Interactions Corporation Vice President, SalesRCNMay 1999 - May 2002
Education
Harding University 1984 — 1989
BS, Mathematics
TUNE November 2014 - Present
Amazon July 2010 - April 2014
Amazon.com July 2009 - July 2010
Peak Systems October 2008 - July 2009
Interactions Corporation June 2004 - July 2008
Card Access Services March 2002 - May 2003
Skills
Testing, Quality Assurance, System Deployment, Agile Methodologies, Test Automation, Ruby, Subversion, Java, SOAP, REST, Perl, Linux, Python, SOA, Software Project..., Software Development, Scalability
Education
New Jersey Institute of Technology 1996 — 1999
Computer Science
Rensselaer Polytechnic Institute 1994 — 1996
Computer Science
Rosetta Stone January 2010 - Present
Interactions Corporation June 2004 - June 2009
Church & Dwight January 1999 - June 2004
Skills
Agile Methodologies, Java, Subversion, Software Development, Ruby, JavaScript, Scrum, Ruby on Rails, Software Engineering, Linux, SQL, XML, MySQL, Web Services, Eclipse, jQuery, Spring, REST, SaaS, Tomcat
Education
Rutgers University-New Brunswick 2003 — 2005
BS, Computer Science
Penn State University 1993 — 1998
BS, Biology
Interactions LLC August 2015 - Present
Interactions Corporation September 2013 - Present
Schneider Electric (Acquired APC in February 2007) November 2000 - September 2013
Rhode Island Army National Guard December 1996 - January 2006
Roger Williams Medical Center June 1992 - November 2000
Skills
Nagios, Wireshark, VMware ESX, iSCSI, CentOS, Active Directory, Data Center, DHCP, Nessus, IPv6, DNS administration, Backup Exec, Cisco Technologies, DNS, FTP, Disaster Recovery, High Availability, Firewalls, Integration, Information Security, Linux, Network Security, Network Administration, Networking, Servers, SNMP, TCP/IP, Technical Support, Testing, VPN, VMware, Vulnerability Assessment, Windows, Windows Server, Computer Security, Infrastructure
Education
Regis University 2008 — 2013
System Engineering
Providence College 1992 — 1996
BA, Political Science
Cranston East 1989 — 1992
High School Diploma
SANS Institute
School Datebooks September 2011 - Present
Interactions Corporation December 2009 - September 2011
Skills
CSS, HTML, Photoshop, Dreamweaver, Windows, PHP, Web Development, Flash, Adobe Creative Suite, Web Design, AngularJS, jQuery, JavaScript, Subversion, Github, XHTML
Education
Purdue University 2004 — 2009
B.S., Interactive Multimedia Development
Lawrence North High School 2000 — 2004
E-gineering, LLC April 2013 - Present
WebLink International January 2012 - April 2013
Interactions Corporation August 2011 - January 2012
Interactions Corporation February 2007 - August 2011
Skills
Call Centers, Java, Scrum, Agile Methodologies, Quality Assurance, Software Development
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2005
B.S, Computer Science
Metrohm USA March 2011 - Present
Specialized Service Group June 2010 - March 2011
Green Is Good, LLC May 2009 - February 2010
Interactions Corporation June 2008 - January 2009
Australian Gold, LLC December 2006 - June 2008
Accountemps ( BAA) June 2006 - December 2006
Nasser Co.(Food Manufacturing) July 2003 - March 2006
Skills
General Ledger, Payroll, Accounting, Account Reconciliation, QuickBooks, Financial Analysis, Financial Reporting, Auditing, Budgets, Forecasting, Journal Entries, Fixed Assets, Cash Flow, Bank Reconciliation, ADP Payroll, Benefits Administration, Tax, Human Resources, Employee Benefits
Education
California State University of Fullerton 1999 — 2003
BA Degree, Accounting/ Business Management
Santa Ana College 1994 — 1998
AA, Accounting
IDSolutions April 2015 - Present
Fusion Alliance July 2014 - February 2015
PERQ October 2013 - July 2014
Anchor Point Technology Resources April 2013 - July 2013
First Advantage October 2012 - April 2013
Pearson Education May 2011 - October 2012
Roche Diagnostic Corporation May 2007 - January 2011
Interactions Corporation May 2006 - April 2007
Autobase, Inc. May 2005 - April 2006
Skills
HTML, JavaScript, SQL, PHP, AJAX, RightNow, Software Development, MySQL, Troubleshooting, CSS, APIs, CodeIgniter, XML, jQuery, Web Development, Git
Education
Indiana University Bloomington 2001 — 2005
Bachelor of Science, Informatics, Telecommunications
Interactions Corporation October 2012 - Present
Interactions Corporation March 2012 - October 2012
Skills
Quality Assurance, Agile Methodologies, Call Centers, Testing, Telecommunications, Process Improvement, Test Planning, Cross-functional Team..., Management, Integration
Education
Indiana Business College 2002 — 2003
Associate's degree, Business Administration and Management, General
Interactions Corporation July 2014 - Present
Angie's List May 2013 - July 2014
Indiana Daily Student May 2012 - May 2013
Tata Consultancy Services November 2008 - July 2011
Skills
Java, JSP, Servlets, J2EE, C#, ASP.NET, JavaScript, jQuery, Struts, Spring, MySQL, HTML, CSS, REST, Scala, Web Development, Eclipse, Maven, Hibernate, C++, XML, Web Applications, C, Design Patterns, AJAX, Microsoft SQL Server, Web Services, Web Application Design, Oracle SQL, Agile Methodologies, Scrum, Test Driven Development, Log4j, SQL, Visual Studio, Firebug, PHP
Education
Indiana University Bloomington 2011 — 2013
Master of Science, Computer Science
Siddaganga Institute of Technology (SIT), Tumkur 2004 — 2008
Bachelor of Engineering, Computer Science
Moz October 2014 - Present
Amazon September 2012 - September 2014
RealMed August 2010 - September 2012
Double-Take Software (Now Vision Solutions, Inc) December 2008 - August 2010
Interactions Corporation April 2007 - October 2008
Indiana Business College 2003 - 2007
Skills
Software Solution..., Design Review, Distributed Systems, Object Oriented Design, Software Development, SOA, Agile Methodologies, Scalability, JavaScript, C#, .NET, REST, AJAX, SQL, Java, Node.js, Ruby, XML, Test Automation, Linux, Shell Scripting, Scrum, Unit Testing, Oracle, Visual Studio, Bash, Automation, XAML, Cloud Computing, SaaS, Data Structures, Scheme, Hyper-V, VMware, Testing, Programming, Design Patterns, Git, Amazon Web Services..., Redis, Memcached, SAML
Education
Rose-Hulman Institute of Technology 1998 — 2002
B.S., Applied Mathematics, minor in Computer Science
Express Scripts April 2014 - Present
The Judge Group August 2013 - April 2014
Kroger August 2011 - August 2013
Interactions Corporation January 2011 - August 2011
DePauw University August 2008 - December 2010
Express Employment Professionals June 2008 - August 2010
Skills
Microsoft Office, Data Entry, Dreamweaver, Customer Service, Pharmacy, PowerPoint, Research, Microsoft Word, Social Media, Microsoft Excel, Facebook, Editing, Teamwork
Education
DePauw University 2007 — 2010
Bachelor's, East Asian Studies, Art History
DePauw University 2007 — 2010
Bachelor of Arts, East Asian Studies
Interactions Corporation June 2013 - Present
Protonex Technology Corporation July 2011 - May 2013
Protonex Technology Corporation July 2011 - October 2012
Wolf & Company, P.C. September 2008 - July 2011
Skills
Account Reconciliation, Auditing, Monthly Close Process, General Ledger, Internal Controls, Financial Reporting, Cash Flow Reporting, SEC Financial Reporting, Start-ups, Venture Financing, Accounting, Financial Statements
Education
Bryant University 2008 — 2009
MPAc, Accounting
Bryant University 2006 — 2008
BS/BA, Accounting
Interactions Corporation October 2010 - December 2010
Fastenal Co November 2009 - July 2010
Fastenal Co March 2008 - November 2009
Fastenal Company July 2007 - May 2008
Krispy Kreme 2005 - 2006
Crystal Mountain Ski Resort 2004 - 2005
Education
Indiana University-Purdue University at Indianapolis 2007 — 2012
Pursuing Bachelors, Computer Information Tech
Interactions Corporation April 2015 - Present
Interactions Corporation December 2012 - April 2015
Indiana University Athletic Ticket Office July 2008 - January 2012
Hagerstown Suns Baseball Club May 2009 - August 2009
Skills
Microsoft Office, Customer Service, Time Management, Data Entry, Teamwork, Training, Team Leadership, Sports Marketing, Management, Sports, Event Planning, Research, PowerPoint
Education
Indiana University Bloomington 2007 — 2011
Bachelor of Science in Kinesiology, Sport Marketing & Management
Interactions Corporation October 2011 - Present
Sallie Mae July 2007 - October 2011
Education
Butler University
Masters, Finance
Interactions Corporation February 2014 - Present
Skills
Ruby, Ruby on Rails, Agile Methodologies, TDD, BDD, Git, RSpec, Cucumber, JavaScript, HAML, AJAX, JQuery, CoffeeScript, HTML5, CSS3, Puppet Configuration..., LDAP, DHCP, Kickstart, Linux, Perl, Shell Scripting, PHP, DNS, Java, Java Web, J2EE, Android, XML, XSD, XSLT, C, C++, C#, SQL, Apache, Apache Tomcat, Oracle WebLogic, MS Office Suite, MS Visual Studio, Netbeans, Eclipse, .NET, iBatis, MySQL, Oracle, Linux Security, Subversion
Education
The Johns Hopkins University 2008 — 2010
M.S. Information Systems and Technology, Distributed Computing
Virginia Tech 2003 — 2008
B.S. Computer Engineering
Virginia Tech 2003 — 2007
B.S. Electrical Engineering
Red Hat
Red Hat Certified System Administrator (RHCSA)
Temco Service Industries June 2010 - Present
Interactions Corporation February 2011 - July 2012
ABC News October 2007 - June 2009
Skills
Customer Service, Data Entry, Security, porter, Communication, Teamwork, Process Improvement, Access, Microsoft Office, Databases, Microsoft Excel, Call Centers, Loss Prevention, Telephone Skills
Education
Laguardia Community College
Associate's degree, Business Administration and Management, General
Interactions Corporation September 2011 - Present
Alpine Access May 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Negotiation, Team Building
Education
DeVry University-Illinois 2012 — 2014
Network Administration, currently in school
Ultimate Medical Academy 2009 — 2010
Expanded functions dental assistant, Dental Assisting/Assistant
Dotlich Crane, Inc. July 1997 - Present
Interactions Corporation March 2012 - March 2012
Vector Marketing June 2002 - August 2002
Skills
Good Imagination, Experience with..., Knowledge of C++..., Knowledge with Game..., Experience with Mac OS X, Experience with Windows..., Experience with..., Microsoft Office, Programming, Microsoft Excel
Education
DeVry University-Indiana 2008 — 2011
Bachelor of Science, Game & Simulation Programming
Indiana University Bloomington 1997 — 2004
Music, Sports Marketing and Management
Interactions Corporation May 2013 - Present
Skills
Software Engineering, Software Analysis, Agile Methodologies, Testing, Software Quality Control, Linux, Java, PostgreSQL, Web Development, HTML5, CSS, Tomcat, JBoss Application Server, ActiveMQ, Liquibase, Usability Testing, Regression Testing, Troubleshooting, Computer Hardware, SQL, Technical Writing, Technical Support, HTML, XHTML, XML, JSON, Eclipse, Windows, C#, ASP.NET, Microsoft SQL Server, IIS, Software Design, Process Improvement, HIPAA, Web Design, JavaScript, jQuery, Adobe Creative Suite, Android Development, PHP, Team Leadership, OS X, SaaS, Selenium, Responsive Design, Maven, iOS Development
Education
Indiana University-Purdue University at Indianapolis 2008 — 2013
Bachelor of Science (B.S.)
Indiana University-Purdue University at Indianapolis
Master of Science in Technology
Interactions Corporation April 2013 - Present
IBC Bank June 2012 - Present
IBC Bank June 2012 - Present
Accord Home Care September 2011 - October 2011
Skills
Training, Customer Service, Filing, Medical Records
Education
Temple College 2009 — 2010
EMS
Hutto High School
High School Diploma
Temple College
R3 Remarketing November 2013 - February 2014
ACS Xerox August 2013 - November 2013
Yurts of America October 2012 - January 2013
Interactions Corporation July 2011 - February 2012
Target 2012 - 2012
US Army January 2010 - January 2011
Meijer April 2005 - October 2009
Skills
Microsoft Excel, Customer Service, Customer Support, Time Management, Customer Satisfaction, Leadership, Microsoft Word, Computers, Typing, Call Center, Warehousing, Hand Tools, Power Tools, Wood Shop, Packing, Shipping, Stock Picking, Order Picking, Banding, Pallet Jack, Palletizing, Painting, Landscaping, Computer Hardware, Computer Hardware..., Stocking
Education
Quality Drivers 2013 — 2013
Class A CDL, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
U.S. Army 2010 — 2011
Nodal Network Systems Operator and Maintainer, Private First Class
ITT Technical Institute-Indianapolis 2007 — 2009
Associate's degree, Computer Drafting and Design
Westfield High School 2003 — 2007
Family Dollar June 2011 - July 2012
Interactions Corporation 2012 - 2012
Education
National College 2008 — 2010
diploma, Medical Billing and Coding
Ivy Tech Community College
Interactions Corporation August 2015 - Present
Austin City Council Election organization July 2014 - August 2014
Texas AFL-CIO 2008 - 2014
Swarthmore College 2009 - 2013
Skills
Public Speaking, Editing, Event Planning, Community Outreach, Teaching, Research, Nonprofits
Education
Swarthmore College 2009 — 2013
Bachelor of Arts (B.A.), Music
Interactions Corporation May 2013 - Present
Center for Advanced Legal Studies at Suffolk University Law School September 2011 - Present
Cooley Manion Jones LLP June 2013 - July 2013
Suffolk Superior Court June 2012 - September 2012
University of Tennessee January 2011 - May 2011
Indevus Pharmaceuticals June 2007 - September 2009
Education
Suffolk University Law School 2011 — 2014
Doctor of Law (J.D.), Business Law & Financial Services, 3L
University of Tennessee-Knoxville 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Interactions Corporation August 2012 - Present
Interactions August 2012 - Present
Interactions 2012 - 2013
Stand for Children 2012 - 2012
Skills
Applicant Tracking..., Recruiting, HRIS, Performance Management, Vendor Management, Training, CRM, Management, SDLC, Cold Calling, Call Centers, Account Management, Leadership, Professional Services, Talent Acquisition, Outsourcing, Internet Recruiting, Contract Recruitment, Sourcing, Benefits Negotiation, Temporary Placement, Screening, Technical Recruiting, Staffing Services, Screening Resumes, Taleo, College Recruiting, Job Fairs, Interviews, IT Recruitment, Staff Augmentation, Onboarding, Building Relationships
Education
Florida Institute of Technology 1988 — 1988
Brevard Community College
Interactions Corporation February 2013 - Present
Interactions Corporation November 2011 - February 2013
Education
Texas State University-San Marcos
Interactions Corporation
Skills
Leadership, Management, Integration, Process Improvement, SQL
Education
Austin Community College