INTERACTIVE RESPONSE TECHNOLOGIES
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INTERACTIVE RESPONSE TECHNOLOGIES Employees
Employee
Years
Job
Industry
Lorenzo J. Jordan Lorenzo J. Jordan's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2004 - January 2006
Job MBA Six Sigma
Industry Management Consulting
Experience
JRG January 2012 - Present
Cross Country Home Services January 2006 - October 2008
Interactive Response Technologies January 2004 - January 2006
Skills
Business Process, Customer Service, Quality Assurance, Strategic Planning, Team Leadership, Leadership, Management, Performance Management, Sales, Entrepreneurship, Team Building, Public Speaking, Project Management, Online Marketing, Business Development, Social Networking, Account Management, Online Advertising, Marketing Strategy, Event Management, Strategy, Marketing, Social Media Marketing, Start-ups, Insurance, Business Strategy, Marketing Communications, Public Relations
Education
Walden University
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Walden University 2008 — 2010
Bachelors, Communications / Marketing
Miami Dade College 2002 — 2004
Associates in Science, Music and Management
JRG January 2012 - Present
Cross Country Home Services January 2006 - October 2008
Interactive Response Technologies January 2004 - January 2006
Skills
Business Process, Customer Service, Quality Assurance, Strategic Planning, Team Leadership, Leadership, Management, Performance Management, Sales, Entrepreneurship, Team Building, Public Speaking, Project Management, Online Marketing, Business Development, Social Networking, Account Management, Online Advertising, Marketing Strategy, Event Management, Strategy, Marketing, Social Media Marketing, Start-ups, Insurance, Business Strategy, Marketing Communications, Public Relations
Education
Walden University
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law
Walden University 2008 — 2010
Bachelors, Communications / Marketing
Miami Dade College 2002 — 2004
Associates in Science, Music and Management
Jasmine Martinez Jasmine Martinez's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2010 - December 2012
Job Oil & Energy Professional
Industry Oil & Energy
Experience
Just Energy 2013 - 2014
Interactive Response Technologies May 2010 - December 2012
Education
Houston Community College
Windfor High School
Just Energy 2013 - 2014
Interactive Response Technologies May 2010 - December 2012
Education
Houston Community College
Windfor High School
Deidra Barrett, MPH Deidra Barrett, MPH's INTERACTIVE RESPONSE TECHNOLOGIES Experience June 2006 - February 2008
Job ACC Health at Patient Health Documentation
Industry Broadcast Media
Experience
Patient Health Doumentation August 2014 - Present
Kaplan University 2011 - 2014
United Way of Broward County August 2010 - December 2010
United Way of Broward County June 2010 - December 2010
Talk 2 Rep October 2008 - October 2009
Island TV May 2009 - May 2009
Interactive Response Technologies June 2006 - February 2008
Technion Communications Corporation January 2005 - August 2005
Skills
Fundraising, Event Planning, Non-profits, Community Outreach, Public Relations, Public Speaking, Event Management, Marketing, Social Networking, Social Media, Online Advertising, Blogging, Nonprofits, Facebook, Press Releases, Newsletters, Social Media Marketing
Education
Kaplan University 2011 — 2014
Master of Public Health (M.P.H.), Public Health
Nova Southeastern University 2006 — 2010
Bachelors, Communication
Patient Health Doumentation August 2014 - Present
Kaplan University 2011 - 2014
United Way of Broward County August 2010 - December 2010
United Way of Broward County June 2010 - December 2010
Talk 2 Rep October 2008 - October 2009
Island TV May 2009 - May 2009
Interactive Response Technologies June 2006 - February 2008
Technion Communications Corporation January 2005 - August 2005
Skills
Fundraising, Event Planning, Non-profits, Community Outreach, Public Relations, Public Speaking, Event Management, Marketing, Social Networking, Social Media, Online Advertising, Blogging, Nonprofits, Facebook, Press Releases, Newsletters, Social Media Marketing
Education
Kaplan University 2011 — 2014
Master of Public Health (M.P.H.), Public Health
Nova Southeastern University 2006 — 2010
Bachelors, Communication
Betty Bathelemy's INTERACTIVE RESPONSE TECHNOLOGIES Experience July 2008 - July 2009
Job Room Service Coordinator at Four Seasons Hotel Miami
Industry Health, Wellness and Fitness
Experience
Four seasons Hotel Miami June 2014 - Present
Miami Dade College August 2009 - May 2015
Four Seasons Hotel Miami April 2012 - June 2014
Canyon Ranch Hotel and spa April 2010 - January 2012
Sales Associates October 2008 - July 2009
Interactive Response Technologies July 2008 - July 2009
Carvel Ice Cream May 2007 - August 2008
Miami Jewish Home Hospital January 2007 - May 2008
Skills
Computer Hardware, Customer Service, Guest Service, PBX, Front Office, Assisting, Hospitality, Call Centers, Hotels, Hotel Management, MICROS, Pre-opening, Restaurants, Time Management
Education
Miami Dade College 2009 — 2015
In progress, Registered Nursing/Registered Nurse, Junior
Miami Dade College 2009 — 2013
Saint Thomas University 2008 — 2012
In progress, Registered Nursing/Registered Nurse
Saint Thomas University 2008 — 2009
Florida International University 2006 — 2008
North Miami Beach Senior High school 2004 — 2008
Diploma, Nursing, Graduated
Four seasons Hotel Miami June 2014 - Present
Miami Dade College August 2009 - May 2015
Four Seasons Hotel Miami April 2012 - June 2014
Canyon Ranch Hotel and spa April 2010 - January 2012
Sales Associates October 2008 - July 2009
Interactive Response Technologies July 2008 - July 2009
Carvel Ice Cream May 2007 - August 2008
Miami Jewish Home Hospital January 2007 - May 2008
Skills
Computer Hardware, Customer Service, Guest Service, PBX, Front Office, Assisting, Hospitality, Call Centers, Hotels, Hotel Management, MICROS, Pre-opening, Restaurants, Time Management
Education
Miami Dade College 2009 — 2015
In progress, Registered Nursing/Registered Nurse, Junior
Miami Dade College 2009 — 2013
Saint Thomas University 2008 — 2012
In progress, Registered Nursing/Registered Nurse
Saint Thomas University 2008 — 2009
Florida International University 2006 — 2008
North Miami Beach Senior High school 2004 — 2008
Diploma, Nursing, Graduated
Terrill Talton Terrill Talton's INTERACTIVE RESPONSE TECHNOLOGIES Experience July 2010 - December 2011
Job CEO at Positive Thought Promotions
Industry Marketing and Advertising
Experience
National Health Insurance December 2012 - Present
Positive Thought Promotions January 2002 - Present
Interactive Response Technologies July 2010 - December 2011
Houston Chronicle April 2007 - September 2010
Representatives January 2002 - May 2010
Skills
Microsoft Excel, Adobe Creative Suite, Wordpress, Narrative Journalism, Marketing, Leadership, Sales, Time Management, Recruiting, Call Centers, Fundraising, Sales Process, Publishing, Insurance, Advertising, Online Advertising, WordPress
Education
The University of Texas at Arlington 1997 — 1999
Masters, History
Washington State University 1981 — 1985
Bachelor of Science (BS), Psychology
Washington State University 1981 — 1985
Bachelor of Science, Psychology
National Health Insurance December 2012 - Present
Positive Thought Promotions January 2002 - Present
Interactive Response Technologies July 2010 - December 2011
Houston Chronicle April 2007 - September 2010
Representatives January 2002 - May 2010
Skills
Microsoft Excel, Adobe Creative Suite, Wordpress, Narrative Journalism, Marketing, Leadership, Sales, Time Management, Recruiting, Call Centers, Fundraising, Sales Process, Publishing, Insurance, Advertising, Online Advertising, WordPress
Education
The University of Texas at Arlington 1997 — 1999
Masters, History
Washington State University 1981 — 1985
Bachelor of Science (BS), Psychology
Washington State University 1981 — 1985
Bachelor of Science, Psychology
Rod The Storyteller White's INTERACTIVE RESPONSE TECHNOLOGIES Experience February 2008 - September 2010
Job Professional Speaker, 1 to 1 and Group Professional and Personal Development, Corporate Communications Coach
Industry Professional Training & Coaching
Experience
RW & Associates LLC October 2011 - Present
MainStreetChamber April 2013 - Present
Best Assets January 2011 - October 2011
Toastmasters District 56 June 2010 - May 2011
Interactive Response Technologies February 2008 - September 2010
ChaseCom June 2007 - November 2007
Aegis Funding Corporation 1976 - December 2006
Aegis Mortgage Corp 2005 - 2006
Aegis Funding March 2004 - May 2005
EquiCredit 1999 - 2001
Skills
Public Speaking, Networking, Creative Thinking, REO, Leadership, Real Estate Lending, Mortgage Lending, Contract Negotiation, Real Estate, Account Management, Call Center, Team Building, Sales Management, Coaching, Mortgage Banking, Loans, Finance, Strategic Planning, Storytelling, Great Motivator, Marketing, New Business Development, Customer Service, Training, Business Planning, Business Development, Banking, Small Business, Recruiting, Entrepreneurship, Negotiation, Marketing Strategy, Management, Business Strategy, Call Centers, Sales, Program Management, Risk Management, Credit, Change Management, Strategic Partnerships, Analysis, Team Leadership, Selling, Customer Retention, Project Management, Start-ups, Time Management, Leadership Development, B2B
Education
New Horizon Computer School 1998 — 1998
Certificate of completion, Micro-soft Word, Excel and Powerpoint classes
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1996
Completion Cetification, AFSA Management Development Program
Highland Park Community College 1976 — 1978
Associates Degree, Business Administration
RW & Associates LLC October 2011 - Present
MainStreetChamber April 2013 - Present
Best Assets January 2011 - October 2011
Toastmasters District 56 June 2010 - May 2011
Interactive Response Technologies February 2008 - September 2010
ChaseCom June 2007 - November 2007
Aegis Funding Corporation 1976 - December 2006
Aegis Mortgage Corp 2005 - 2006
Aegis Funding March 2004 - May 2005
EquiCredit 1999 - 2001
Skills
Public Speaking, Networking, Creative Thinking, REO, Leadership, Real Estate Lending, Mortgage Lending, Contract Negotiation, Real Estate, Account Management, Call Center, Team Building, Sales Management, Coaching, Mortgage Banking, Loans, Finance, Strategic Planning, Storytelling, Great Motivator, Marketing, New Business Development, Customer Service, Training, Business Planning, Business Development, Banking, Small Business, Recruiting, Entrepreneurship, Negotiation, Marketing Strategy, Management, Business Strategy, Call Centers, Sales, Program Management, Risk Management, Credit, Change Management, Strategic Partnerships, Analysis, Team Leadership, Selling, Customer Retention, Project Management, Start-ups, Time Management, Leadership Development, B2B
Education
New Horizon Computer School 1998 — 1998
Certificate of completion, Micro-soft Word, Excel and Powerpoint classes
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1996
Completion Cetification, AFSA Management Development Program
Highland Park Community College 1976 — 1978
Associates Degree, Business Administration
Lainga Brown Lainga Brown's INTERACTIVE RESPONSE TECHNOLOGIES Experience December 2009 - March 2010
Job Customer Service Professional
Industry Retail
Experience
Teleperformance November 2013 - July 2014
Macy's July 2013 - November 2013
Global Response November 2012 - April 2013
Burlington Coat Factory August 2011 - March 2012
Rgis Inventory September 2010 - March 2011
Interactive Response Technologies December 2009 - March 2010
CompUSA August 2007 - February 2009
Michael's Diner August 2005 - June 2007
Skills
Customer Service, Sales Support, Retail, Servers, Cash Handling, Phone Skills, Phone Sales, Microsoft Office 2007, POS, Inventory Analysis, Merchandising, Cashiering, Sales, Customer Satisfaction, Cash Register, Retail Sales, Inventory Control, Customer Experience, Visual Merchandising, Inventory Management
Education
Strayer University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Everest Institute-MIami 2009 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Lindsey Hopkins Technical Education Center 2007 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
Teleperformance November 2013 - July 2014
Macy's July 2013 - November 2013
Global Response November 2012 - April 2013
Burlington Coat Factory August 2011 - March 2012
Rgis Inventory September 2010 - March 2011
Interactive Response Technologies December 2009 - March 2010
CompUSA August 2007 - February 2009
Michael's Diner August 2005 - June 2007
Skills
Customer Service, Sales Support, Retail, Servers, Cash Handling, Phone Skills, Phone Sales, Microsoft Office 2007, POS, Inventory Analysis, Merchandising, Cashiering, Sales, Customer Satisfaction, Cash Register, Retail Sales, Inventory Control, Customer Experience, Visual Merchandising, Inventory Management
Education
Strayer University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Everest Institute-MIami 2009 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Lindsey Hopkins Technical Education Center 2007 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
De'Launa Carriere De'Launa Carriere's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2009 - November 2009
Job United States Air Force Airman
Industry Military
Experience
United States Air Force September 2013 - Present
Acqualina June 2010 - Present
Acqualina October 2011 - April 2012
BACKSLASH INC May 2011 - August 2011
Florida International University April 2010 - May 2011
PrettiEbony ENT June 2009 - April 2010
Interactive Response Technologies May 2009 - November 2009
Mr. Youth/RepNation March 2009 - May 2009
Evergreen Sales and Marketing June 2008 - December 2008
Skills
Social Media, Customer Service, Persuasion, Telephone Skills, Public Relations, Promotions, Problem Solving, Blogging, PowerPoint, Word, Facebook, Writing, Microsoft Office, Research, Editing, Social Media Marketing, Social Networking, Public Speaking, Press Releases, Marketing Communications, Online Marketing, Customer Relations, Mac, Market Research, Journalism, Email Marketing, Planning, Online Advertising, Microsoft Word, Leadership, Sales, Training, Management
Education
Florida International University 2007 — 2011
Bachelors of Science, Communications- Public Relations
Florida International University - College of Business 2007 — 2011
Minor, Marketing
Stanton College Preparatory School 2005 — 2007
High school Diploma, AP and Honors Courses
United States Air Force September 2013 - Present
Acqualina June 2010 - Present
Acqualina October 2011 - April 2012
BACKSLASH INC May 2011 - August 2011
Florida International University April 2010 - May 2011
PrettiEbony ENT June 2009 - April 2010
Interactive Response Technologies May 2009 - November 2009
Mr. Youth/RepNation March 2009 - May 2009
Evergreen Sales and Marketing June 2008 - December 2008
Skills
Social Media, Customer Service, Persuasion, Telephone Skills, Public Relations, Promotions, Problem Solving, Blogging, PowerPoint, Word, Facebook, Writing, Microsoft Office, Research, Editing, Social Media Marketing, Social Networking, Public Speaking, Press Releases, Marketing Communications, Online Marketing, Customer Relations, Mac, Market Research, Journalism, Email Marketing, Planning, Online Advertising, Microsoft Word, Leadership, Sales, Training, Management
Education
Florida International University 2007 — 2011
Bachelors of Science, Communications- Public Relations
Florida International University - College of Business 2007 — 2011
Minor, Marketing
Stanton College Preparatory School 2005 — 2007
High school Diploma, AP and Honors Courses
Harleen Flora Ph.D., MCM, PMP, ITIL v3 Harleen Flora Ph.D., MCM, PMP, ITIL v3's INTERACTIVE RESPONSE TECHNOLOGIES Experience March 2005 - May 2006
Job Program Manager
Industry Information Technology and Services
Experience
GNA University October 2014 - Present
Jalandhar Area July 2011 - Present
The IIS University July 2011 - November 2014
Lockheed Martin October 2007 - September 2011
GSA October 2010 - July 2011
Internal Revenue Service April 2008 - September 2010
US Census Bureau October 2007 - April 2008
Corporation for National and Community Service May 2006 - October 2007
Interactive Response Technologies March 2005 - May 2006
Barry University April 2004 - March 2005
Skills
Program Management, Software Project..., Agile Project Management, Leading Projects, Operations Management, PMO, Software Development, Business Process, Systems Analysis, Reverse Engineering, Team Leadership, Instructional Design, Earned Value Management, Training & Development, PMP, ITIL, SOA, Oracle, Sybase, PL/SQL, Java, ASP.NET, VB.NET, Mobile Applications, Mobile Application..., Agile, Agile Modeling, Agile Methodologies, SDLC, Analysis, Training, Security, Leadership, Management, Software Documentation, Project Management, Integration, Databases, Visio, Requirements Analysis, Strategy, Enterprise Software, CMMI, Mobile Application..., Enterprise Architecture, Risk Management, Governance, Scrum, Software Design
Education
The IIS University 2011 — 2014
Ph.D. in Computer Science, (Computer Software Engineering, Agile Software Development, Mobile Application Development)
University of Pune 1994 — 1996
Masters in Computer Management
Guru Nanak Dev University
Bachelor of Science
Delhi Public School
High School
GNA University October 2014 - Present
Jalandhar Area July 2011 - Present
The IIS University July 2011 - November 2014
Lockheed Martin October 2007 - September 2011
GSA October 2010 - July 2011
Internal Revenue Service April 2008 - September 2010
US Census Bureau October 2007 - April 2008
Corporation for National and Community Service May 2006 - October 2007
Interactive Response Technologies March 2005 - May 2006
Barry University April 2004 - March 2005
Skills
Program Management, Software Project..., Agile Project Management, Leading Projects, Operations Management, PMO, Software Development, Business Process, Systems Analysis, Reverse Engineering, Team Leadership, Instructional Design, Earned Value Management, Training & Development, PMP, ITIL, SOA, Oracle, Sybase, PL/SQL, Java, ASP.NET, VB.NET, Mobile Applications, Mobile Application..., Agile, Agile Modeling, Agile Methodologies, SDLC, Analysis, Training, Security, Leadership, Management, Software Documentation, Project Management, Integration, Databases, Visio, Requirements Analysis, Strategy, Enterprise Software, CMMI, Mobile Application..., Enterprise Architecture, Risk Management, Governance, Scrum, Software Design
Education
The IIS University 2011 — 2014
Ph.D. in Computer Science, (Computer Software Engineering, Agile Software Development, Mobile Application Development)
University of Pune 1994 — 1996
Masters in Computer Management
Guru Nanak Dev University
Bachelor of Science
Delhi Public School
High School
Martin Lehtio Martin Lehtio's INTERACTIVE RESPONSE TECHNOLOGIES Experience 1999 - March 2012
Job EVP & General Manager Telecommunications at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2012 - Present
IRT May 1999 - March 2012
Interactive Response Technologies 1999 - March 2012
Precision Response Corporation 1996 - 1998
Ryder System 1986 - 1997
Ryder 1986 - 1996
Skills
Call Centers, Outsourcing, BPO, Call Center, Customer Experience, Workforce Management, Operations Management, Vendor Management, Management, Customer Retention, Information Technology, Strategic Communications, Logistics Management, Supply Chain Management, Knowledge Sharing, Internal Communications, Mobile Technology, Knowledge Management, Contact Centers, Logistics, Best Practices, Reverse Logistics, Reverse Engineering, CRM, Cross-functional Team..., Business Process..., Process Improvement, Leadership, Account Management, Performance Management, Customer Satisfaction, Inbound Marketing, Business Analysis, Team Building, Avaya, Call Center Development, Team Leadership, Telecommunications, Program Management, Strategy, Strategic Planning, Change Management, Microsoft Word, Start-ups, Project Management, Lead Generation
Education
Barry University
iQor March 2012 - Present
IRT May 1999 - March 2012
Interactive Response Technologies 1999 - March 2012
Precision Response Corporation 1996 - 1998
Ryder System 1986 - 1997
Ryder 1986 - 1996
Skills
Call Centers, Outsourcing, BPO, Call Center, Customer Experience, Workforce Management, Operations Management, Vendor Management, Management, Customer Retention, Information Technology, Strategic Communications, Logistics Management, Supply Chain Management, Knowledge Sharing, Internal Communications, Mobile Technology, Knowledge Management, Contact Centers, Logistics, Best Practices, Reverse Logistics, Reverse Engineering, CRM, Cross-functional Team..., Business Process..., Process Improvement, Leadership, Account Management, Performance Management, Customer Satisfaction, Inbound Marketing, Business Analysis, Team Building, Avaya, Call Center Development, Team Leadership, Telecommunications, Program Management, Strategy, Strategic Planning, Change Management, Microsoft Word, Start-ups, Project Management, Lead Generation
Education
Barry University
Michelle Hennigan Michelle Hennigan's INTERACTIVE RESPONSE TECHNOLOGIES Experience 2009 - 2011
Job Administrative Support Professional
Industry Utilities
Experience
ESCO Technologies June 2012 - September 2012
Advantage Contracting, Inc. 2011 - 2012
Interactive Response Technologies 2009 - 2011
Lanoitan Home Health Care of Texas, Inc 2009 - 2010
Rigid Global Buildings 2007 - 2009
National Group Services 2004 - 2006
Skills
Organization, Highly detail oriented, Administrative..., Customer Service, Microsoft Office
Education
University of Houston 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Psychology
ESCO Technologies June 2012 - September 2012
Advantage Contracting, Inc. 2011 - 2012
Interactive Response Technologies 2009 - 2011
Lanoitan Home Health Care of Texas, Inc 2009 - 2010
Rigid Global Buildings 2007 - 2009
National Group Services 2004 - 2006
Skills
Organization, Highly detail oriented, Administrative..., Customer Service, Microsoft Office
Education
University of Houston 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Psychology
Ivan Figuereo Ivan Figuereo's INTERACTIVE RESPONSE TECHNOLOGIES Experience August 2008 - February 2009
Job Ivan C. (Glass Quill)
Industry Information Technology and Services
Experience
Alorica June 2014 - Present
Ivan C. Writes January 2012 - Present
Waste Pro USA October 2013 - June 2014
Tatu Sushi Restaurant October 2012 - December 2012
FAU Audio Visual Dept. August 2010 - January 2011
Interactive Response Technologies August 2008 - February 2009
Small Parts Inc August 2007 - January 2008
Precision Response Corporation April 2006 - September 2007
Skills
Microsoft Office, Customer Service, Photoshop, Marketing, Social Networking, Social Media Marketing, Writing, Email Marketing, Social Media, Editing, Online Marketing, Blogging, Facebook, Event Planning, Marketing Communications, Marketing Strategy, Management, Sales, SEO, Public Speaking, Microsoft Excel, Advertising, PowerPoint, Online Advertising, Account Management, Customer Satisfaction, Direct Marketing, Digital Marketing, New Business Development, Leadership, Training, Team Leadership, Strategic Planning, Retail, Cold Calling, Event Management, Google Analytics, Recruiting, Team Building, Web Design, Web Analytics, Market Research, E-commerce, Microsoft Word, CRM, Time Management, Direct Sales, Business Development, Analytics, SEM
Education
Florida Atlantic University 2009 — 2012
B.A., Public Communication
Miami Dade College 2007 — 2009
Associate of Arts (AA), Mass Communication/Media Studies
Alorica June 2014 - Present
Ivan C. Writes January 2012 - Present
Waste Pro USA October 2013 - June 2014
Tatu Sushi Restaurant October 2012 - December 2012
FAU Audio Visual Dept. August 2010 - January 2011
Interactive Response Technologies August 2008 - February 2009
Small Parts Inc August 2007 - January 2008
Precision Response Corporation April 2006 - September 2007
Skills
Microsoft Office, Customer Service, Photoshop, Marketing, Social Networking, Social Media Marketing, Writing, Email Marketing, Social Media, Editing, Online Marketing, Blogging, Facebook, Event Planning, Marketing Communications, Marketing Strategy, Management, Sales, SEO, Public Speaking, Microsoft Excel, Advertising, PowerPoint, Online Advertising, Account Management, Customer Satisfaction, Direct Marketing, Digital Marketing, New Business Development, Leadership, Training, Team Leadership, Strategic Planning, Retail, Cold Calling, Event Management, Google Analytics, Recruiting, Team Building, Web Design, Web Analytics, Market Research, E-commerce, Microsoft Word, CRM, Time Management, Direct Sales, Business Development, Analytics, SEM
Education
Florida Atlantic University 2009 — 2012
B.A., Public Communication
Miami Dade College 2007 — 2009
Associate of Arts (AA), Mass Communication/Media Studies
John Theios John Theios's INTERACTIVE RESPONSE TECHNOLOGIES Experience 1997 - 1999
Job Technical Client Manager
Industry Leisure, Travel & Tourism
Experience
LesConcierges 2012 - Present
WineDirect 2008 - 2012
eWinery Solutions 2004 - 2007
Custom Wine Source 2004 - 2007
Davenport House 1997 - 2004
Armellini Industries 1999 - 2000
Interactive Response Technologies 1997 - 1999
Alorica 1996 - 1997
U.S. Technologies 1995 - 1996
Ocwen Financial 1993 - 1995
Skills
Product Management, Agile Project Management, Software Project..., Software Development, Data Analysis, Business Analysis, Business Intelligence, Data Warehousing, E-commerce, POS, Fulfillment Services, SQL Server, PostgreSQL, Web Development, Web Services, Scrum, User Stories, ERP, Quickbooks, Microsoft Dynamics, HTML + CSS, XML, ColdFusion, WebFOCUS, SaaS, Strategic Partnerships, Cloud Computing
Education
Georgia State University 1981 — 1983
M.S., Finance
University of Redlands 1975 — 1979
B.A., English
LesConcierges 2012 - Present
WineDirect 2008 - 2012
eWinery Solutions 2004 - 2007
Custom Wine Source 2004 - 2007
Davenport House 1997 - 2004
Armellini Industries 1999 - 2000
Interactive Response Technologies 1997 - 1999
Alorica 1996 - 1997
U.S. Technologies 1995 - 1996
Ocwen Financial 1993 - 1995
Skills
Product Management, Agile Project Management, Software Project..., Software Development, Data Analysis, Business Analysis, Business Intelligence, Data Warehousing, E-commerce, POS, Fulfillment Services, SQL Server, PostgreSQL, Web Development, Web Services, Scrum, User Stories, ERP, Quickbooks, Microsoft Dynamics, HTML + CSS, XML, ColdFusion, WebFOCUS, SaaS, Strategic Partnerships, Cloud Computing
Education
Georgia State University 1981 — 1983
M.S., Finance
University of Redlands 1975 — 1979
B.A., English
Marco Graniel Marco Graniel's INTERACTIVE RESPONSE TECHNOLOGIES Experience September 2006 - August 2007
Job Bilingual Teacher at Crespo Elementary
Industry Education Management
Experience
El Gato Media Network - The Venture March 2011 - Present
Spray-Quip, Inc. August 2007 - Present
Houston Rockets October 2009 - April 2010
Interactive Response Technologies September 2006 - August 2007
Skills
Spanish translation, Literary Criticism, Editing, Spanish, Publishing, News Writing, Translation, Media Relations, Proofreading
Education
University of Houston-Downtown 2007 — 2010
Bachelor's of Arts, English
San Jacinto College 2004 — 2009
AA, Foreign Language; Spanish
El Gato Media Network - The Venture March 2011 - Present
Spray-Quip, Inc. August 2007 - Present
Houston Rockets October 2009 - April 2010
Interactive Response Technologies September 2006 - August 2007
Skills
Spanish translation, Literary Criticism, Editing, Spanish, Publishing, News Writing, Translation, Media Relations, Proofreading
Education
University of Houston-Downtown 2007 — 2010
Bachelor's of Arts, English
San Jacinto College 2004 — 2009
AA, Foreign Language; Spanish
Warren Mattocks Jr. Warren Mattocks Jr.'s INTERACTIVE RESPONSE TECHNOLOGIES Experience April 2009 - December 2009
Job Desktop Support Engineer at National Institutes of Health
Industry Information Technology and Services
Experience
National Institutes of Health March 2014 - Present
National Institutes of Health October 2012 - March 2014
Dell Federal October 2012 - December 2013
ICF International December 2011 - October 2012
Interactive Response Technologies April 2009 - December 2009
Skills
Active Directory, SCCM, Remote Desktop, Windows 7, Printers, Microsoft Office, Microsoft Exchange, Blackberry, Customer Service, SharePoint, PowerPoint, Information Technology, Access, XP, Windows XP, Outlook, Dell Computers, Microsoft Excel, Visio, Windows Vista, Microsoft Word, Photoshop, Teaching, Adobe Acrobat, Cisco VPN, Open Office, Google Chrome, MMC, English, MDT, WDS, WAIK, HP Computers, Mozilla, Windows 8.1, Windows 8
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.), Biblical and Theological Studies
Academy of Computer Education 2011 — 2011
A+ Certification
National Institutes of Health March 2014 - Present
National Institutes of Health October 2012 - March 2014
Dell Federal October 2012 - December 2013
ICF International December 2011 - October 2012
Interactive Response Technologies April 2009 - December 2009
Skills
Active Directory, SCCM, Remote Desktop, Windows 7, Printers, Microsoft Office, Microsoft Exchange, Blackberry, Customer Service, SharePoint, PowerPoint, Information Technology, Access, XP, Windows XP, Outlook, Dell Computers, Microsoft Excel, Visio, Windows Vista, Microsoft Word, Photoshop, Teaching, Adobe Acrobat, Cisco VPN, Open Office, Google Chrome, MMC, English, MDT, WDS, WAIK, HP Computers, Mozilla, Windows 8.1, Windows 8
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.), Biblical and Theological Studies
Academy of Computer Education 2011 — 2011
A+ Certification
Rashida Thomas-Wynn Rashida Thomas-Wynn's INTERACTIVE RESPONSE TECHNOLOGIES Experience April 2009 - December 2009
Job Patient Access Specialist at Emory Healthcare
Industry Hospital & Health Care
Experience
Emory Healthcare November 2014 - Present
Penncro Associates, Inc. November 2013 - July 2014
Broward County Schools March 2013 - August 2013
Talk 2 Rep January 2013 - August 2013
Florida A&M University May 2010 - July 2010
Interactive Response Technologies April 2009 - December 2009
Office Depot February 2007 - August 2007
Skills
Time Management, Program Management, Sales, Customer Service, Customer Satisfaction, Merchandising, Classroom, Training, Leadership, Microsoft Word
Education
Florida A&M University 2007 — 2013
Bachelor of Applied Science (B.A.Sc.), Political Science, B
Emory Healthcare November 2014 - Present
Penncro Associates, Inc. November 2013 - July 2014
Broward County Schools March 2013 - August 2013
Talk 2 Rep January 2013 - August 2013
Florida A&M University May 2010 - July 2010
Interactive Response Technologies April 2009 - December 2009
Office Depot February 2007 - August 2007
Skills
Time Management, Program Management, Sales, Customer Service, Customer Satisfaction, Merchandising, Classroom, Training, Leadership, Microsoft Word
Education
Florida A&M University 2007 — 2013
Bachelor of Applied Science (B.A.Sc.), Political Science, B
Kenneth Zartner, PHR Kenneth Zartner, PHR's INTERACTIVE RESPONSE TECHNOLOGIES Experience 2005 - 2008
Job Executive Director of Administration at Odessa College
Industry Human Resources
Experience
Odessa College Director of Human ResourcesCompanion Health ServicesFebruary 2008 - June 2009
Interactive Response Tech August 2005 - February 2008
Interactive Response Technologies 2005 - 2008
Skills
Recruiting, Leadership Development, Customer Service, Call Centers, Interviews, Onboarding, Staff Development, Hiring, Human Resources, Talent Acquisition
Education
East Central University 2005 — 2006
Masters Degree, Administration
Huron University 2001 — 2005
Bachelor of Science, Business Managment
Odessa College Director of Human ResourcesCompanion Health ServicesFebruary 2008 - June 2009
Interactive Response Tech August 2005 - February 2008
Interactive Response Technologies 2005 - 2008
Skills
Recruiting, Leadership Development, Customer Service, Call Centers, Interviews, Onboarding, Staff Development, Hiring, Human Resources, Talent Acquisition
Education
East Central University 2005 — 2006
Masters Degree, Administration
Huron University 2001 — 2005
Bachelor of Science, Business Managment
Louis Ramos Louis Ramos's INTERACTIVE RESPONSE TECHNOLOGIES Experience 2003 - 2004
Job Client Program Manger at Global
Industry Nonprofit Organization Management
Experience
Global August 2014 - Present
Food For The Poor November 2010 - August 2014
T-Mobile 2004 - 2010
Interactive Response Technologies 2003 - 2004
PRC, LLC 1996 - 2004
AT&T 1988 - 1994
Skills
Bilingual, Sales Management, Customer Service, Account Management, Telecommunications, Team Leadership, Operational Excellence, Management, Sales Operations, Customer Experience, Call Centers, Customer Satisfaction, Program Management, Performance Management, Coaching, Team Building, Vendor Management, System Administration, Operations Management, Sales, Customer Retention, Budgets, Training, Leadership, Process Improvement, Leadership Development, Fundraising, Recruiting, Employee Training, Strategy, Telemarketing, Strategic Planning, Project Planning, CRM, Sales Process, Project Management, Interviews, Marketing, B2B, Change Management, Business Development, Organizational..., Cross-functional Team..., Data Analysis, Team Management, Administration, Nonprofits, Analysis, New Business Development, Public Speaking
Education
Broward College 1997 — 1999
Business Administration and Management, General
Broward College
New York City Community College
Global August 2014 - Present
Food For The Poor November 2010 - August 2014
T-Mobile 2004 - 2010
Interactive Response Technologies 2003 - 2004
PRC, LLC 1996 - 2004
AT&T 1988 - 1994
Skills
Bilingual, Sales Management, Customer Service, Account Management, Telecommunications, Team Leadership, Operational Excellence, Management, Sales Operations, Customer Experience, Call Centers, Customer Satisfaction, Program Management, Performance Management, Coaching, Team Building, Vendor Management, System Administration, Operations Management, Sales, Customer Retention, Budgets, Training, Leadership, Process Improvement, Leadership Development, Fundraising, Recruiting, Employee Training, Strategy, Telemarketing, Strategic Planning, Project Planning, CRM, Sales Process, Project Management, Interviews, Marketing, B2B, Change Management, Business Development, Organizational..., Cross-functional Team..., Data Analysis, Team Management, Administration, Nonprofits, Analysis, New Business Development, Public Speaking
Education
Broward College 1997 — 1999
Business Administration and Management, General
Broward College
New York City Community College
Edouine Hilaire's INTERACTIVE RESPONSE TECHNOLOGIES Experience September 2006 - June 2011
Job Tax Specilaist at St Clair Financial Services
Industry Financial Services
Experience
St Clair Financial Services October 2010 - Present
Interactive Response Technologies September 2006 - June 2011
Education
Nova Southeastern University 2011 — 2015
BS, Management
St Clair Financial Services October 2010 - Present
Interactive Response Technologies September 2006 - June 2011
Education
Nova Southeastern University 2011 — 2015
BS, Management
Lucas C. Dvoskin Lucas C. Dvoskin's INTERACTIVE RESPONSE TECHNOLOGIES Experience February 2003 - August 2006
Job Call Center Consultant and Outsourcing Expert
Industry Outsourcing/Offshoring
Experience
ETC (Electronic Transaction Consultants) March 2011 - Present
AMERICAN HOTEL REGISTER CO July 2008 - October 2009
DOCTOR DIABETIC SUPPLIES August 2006 - April 2008
INTERACTIVE RESPONSE TECHNOLOGIES February 2003 - August 2006
INTERCALLNET, INC January 2001 - October 2002
SITEL CORPORATION June 1999 - December 2000
TECHNION COMMUNICATIONS CORPORATIONS November 1997 - June 1999
PRC, LLC July 1993 - November 1997
Skills
Contract Negotiations, Call Center, Customer Relations, Supervisory Skills, Telemarketing, Customer Experience, Customer Satisfaction, IVR, Process Improvement, Customer Service, Outsourcing, BPO, Sales Management, Team Building, Coaching, Performance Management, Operations Management, Business Analysis, Inbound, Account Management, Outbound, Vendor Management, Problem Solving, Business Process..., B2B, Client Services, Team Leadership, People Management, Vendor Relations, Contact Centre, Quality Assurance, ACD
Education
Barry University 1997 — 1997
International Business Management
Miami Dade College 1990 — 1993
Management
ETC (Electronic Transaction Consultants) March 2011 - Present
AMERICAN HOTEL REGISTER CO July 2008 - October 2009
DOCTOR DIABETIC SUPPLIES August 2006 - April 2008
INTERACTIVE RESPONSE TECHNOLOGIES February 2003 - August 2006
INTERCALLNET, INC January 2001 - October 2002
SITEL CORPORATION June 1999 - December 2000
TECHNION COMMUNICATIONS CORPORATIONS November 1997 - June 1999
PRC, LLC July 1993 - November 1997
Skills
Contract Negotiations, Call Center, Customer Relations, Supervisory Skills, Telemarketing, Customer Experience, Customer Satisfaction, IVR, Process Improvement, Customer Service, Outsourcing, BPO, Sales Management, Team Building, Coaching, Performance Management, Operations Management, Business Analysis, Inbound, Account Management, Outbound, Vendor Management, Problem Solving, Business Process..., B2B, Client Services, Team Leadership, People Management, Vendor Relations, Contact Centre, Quality Assurance, ACD
Education
Barry University 1997 — 1997
International Business Management
Miami Dade College 1990 — 1993
Management
Georgiana Sitole Georgiana Sitole's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2007 - August 2013
Job Risk Assurance Associate at PricewaterhouseCoopers
Industry Accounting
Experience
PricewaterhouseCoopers July 2015 - Present
IQOR, Inc (Formerly Interactive Response Technologies) September 2013 - July 2015
Interactive Response Technologies May 2007 - August 2013
Innscor Africa Ltd. October 2005 - December 2006
Innscor Africa Ltd. November 1996 - October 2005
Skills
Accounting, Auditing, General Ledger, Financial Reporting, Financial Accounting, Accounts Payable, Variance Analysis, Internal Controls, Accounts Receivable, Fixed Assets
Education
Florida Atlantic University 2010 — 2014
Bachelor's degree, Accounting, 3.8
The Chartered Institute of Management Accountants 1991 — 1995
Bachelor's degree, Business Administration and Management, General
Eaglesvale
PricewaterhouseCoopers July 2015 - Present
IQOR, Inc (Formerly Interactive Response Technologies) September 2013 - July 2015
Interactive Response Technologies May 2007 - August 2013
Innscor Africa Ltd. October 2005 - December 2006
Innscor Africa Ltd. November 1996 - October 2005
Skills
Accounting, Auditing, General Ledger, Financial Reporting, Financial Accounting, Accounts Payable, Variance Analysis, Internal Controls, Accounts Receivable, Fixed Assets
Education
Florida Atlantic University 2010 — 2014
Bachelor's degree, Accounting, 3.8
The Chartered Institute of Management Accountants 1991 — 1995
Bachelor's degree, Business Administration and Management, General
Eaglesvale
Kerry Ann Riley Kerry Ann Riley's INTERACTIVE RESPONSE TECHNOLOGIES Experience 2010 - 2010
Job Director of Operations
Industry Marketing and Advertising
Experience
Your Travel Business (YTB) October 2006 - 2012
TAG 2010 - 2011
Interactive Response Technologies 2010 - 2010
Precision Response Corporation 1999 - 2007
PRC, LLC 1999 - 2007
Skills
Entrepreneurship, Advertising, Public Speaking, Craft, Strategic Planning, Customer Service, Social Networking, Marketing, Social Media Marketing, Marketing Strategy, Team Building, Small Business, Online Marketing, Business developer, Organized a Team, being a team player, Expressing leadership...
Education
American InterContinental University 2003 — 2005
Associate’s Degree, Assicuate of Arts in Business Administration
Your Travel Business (YTB) October 2006 - 2012
TAG 2010 - 2011
Interactive Response Technologies 2010 - 2010
Precision Response Corporation 1999 - 2007
PRC, LLC 1999 - 2007
Skills
Entrepreneurship, Advertising, Public Speaking, Craft, Strategic Planning, Customer Service, Social Networking, Marketing, Social Media Marketing, Marketing Strategy, Team Building, Small Business, Online Marketing, Business developer, Organized a Team, being a team player, Expressing leadership...
Education
American InterContinental University 2003 — 2005
Associate’s Degree, Assicuate of Arts in Business Administration
Rowland Dada's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2009 - January 2010
Job Mortgage Service Specialist/ Customer Relationship Manager
Industry Real Estate
Experience
Morris Schneider Wittstadt October 2011 - Present
Bank of America July 2010 - October 2011
Interactive Response Technologies May 2009 - January 2010
Bally Total Fitness September 2008 - December 2008
Florida International Recreation Center May 2006 - May 2008
Coral Springs Medical Center March 2004 - June 2006
Skills
Loss Mitigation, Loan Servicing, Foreclosures, Customer Service, CRM, Loan Modifications, Auditing, Default, Legal Assistance, Real Estate, Litigation Support, Outlook, Team Building, PowerPoint, Microsoft Word, Microsoft Office, Fitness, Legal Compliance, Legal Documents, Document Review, Sales
Education
Broward Community College
A.A, Health Services/Allied Health/Health Sciences, General
Florida International University
B.S, Health Services/Allied Health/Health Sciences, General
Morris Schneider Wittstadt October 2011 - Present
Bank of America July 2010 - October 2011
Interactive Response Technologies May 2009 - January 2010
Bally Total Fitness September 2008 - December 2008
Florida International Recreation Center May 2006 - May 2008
Coral Springs Medical Center March 2004 - June 2006
Skills
Loss Mitigation, Loan Servicing, Foreclosures, Customer Service, CRM, Loan Modifications, Auditing, Default, Legal Assistance, Real Estate, Litigation Support, Outlook, Team Building, PowerPoint, Microsoft Word, Microsoft Office, Fitness, Legal Compliance, Legal Documents, Document Review, Sales
Education
Broward Community College
A.A, Health Services/Allied Health/Health Sciences, General
Florida International University
B.S, Health Services/Allied Health/Health Sciences, General
James W. Bill Hunt James W. Bill Hunt's INTERACTIVE RESPONSE TECHNOLOGIES Experience June 1993 - July 1997
Job Director of Product Development at Cicero Inc.
Industry Computer Software
Experience
Cicero Inc. October 2009 - Present
SOAdesk August 2008 - January 2010
Vertical Thought August 2008 - January 2010
Dirigo Telecommunications, Inc. October 2001 - April 2008
Stroudwater Contact Point, LLC October 2001 - December 2006
Rockwell FirstPoint Contact January 2000 - November 2000
Rockwell Electronic Commerce July 1997 - January 2000
Interactive Response Technologies June 1993 - July 1997
Skills
SaaS, Microsoft SQL Server, XML, Windows, MySQL, Product Management, Oracle, CRM, Business Analysis, Linux, ASP.NET, C#, Software Development, Agile Methodologies, Integration, CTI, .NET, System Architecture, VoIP, Software Engineering, SQL, Technical Leadership, Distributed Systems, SOA, Mobile Applications, Cloud Computing, Web Development, Enterprise Software, Mobile Devices, Strategic Partnerships, Call Centers, Telecommunications, Scrum, Architecture, Analytics, Business Intelligence, Testing, Business Process, Management, Security, Professional Services, Leadership, Enterprise Architecture, Entrepreneurship, Unified Communications, Go-to-market Strategy, Solution Selling, Start-ups, Software Project..., IVR
Education
Bates College 1980 — 1984
BA
Cicero Inc. October 2009 - Present
SOAdesk August 2008 - January 2010
Vertical Thought August 2008 - January 2010
Dirigo Telecommunications, Inc. October 2001 - April 2008
Stroudwater Contact Point, LLC October 2001 - December 2006
Rockwell FirstPoint Contact January 2000 - November 2000
Rockwell Electronic Commerce July 1997 - January 2000
Interactive Response Technologies June 1993 - July 1997
Skills
SaaS, Microsoft SQL Server, XML, Windows, MySQL, Product Management, Oracle, CRM, Business Analysis, Linux, ASP.NET, C#, Software Development, Agile Methodologies, Integration, CTI, .NET, System Architecture, VoIP, Software Engineering, SQL, Technical Leadership, Distributed Systems, SOA, Mobile Applications, Cloud Computing, Web Development, Enterprise Software, Mobile Devices, Strategic Partnerships, Call Centers, Telecommunications, Scrum, Architecture, Analytics, Business Intelligence, Testing, Business Process, Management, Security, Professional Services, Leadership, Enterprise Architecture, Entrepreneurship, Unified Communications, Go-to-market Strategy, Solution Selling, Start-ups, Software Project..., IVR
Education
Bates College 1980 — 1984
BA
Anioushka Guillaume's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2011 - Present
Job Experienced Healthcare Support Worker
Industry Hospital & Health Care
Experience
iQor October 2013 - Present
Interactive Response Technologies January 2011 - Present
Bankers Life & Casualty Company February 2010 - November 2010
US Census Bureau April 2010 - July 2010
Baker Medical Office May 2009 - December 2009
FAU Louis & Green Memory & Wellness Center January 2009 - May 2009
FAU Louis & Green Memory & Wellness Center September 2008 - May 2009
FAU Pharmacy August 2007 - September 2008
Skills
Access, Telephone Skills, Medical Records, Process Scheduler, Management, Fax, Interviews, Databases, Medicare, Insurance, Health Insurance, Outlook, Employee Benefits, Healthcare, Customer Service, Leadership
Education
Management Resources Institute 2010 — 2010
Diploma, Medical Billing Technology
Florida Atlantic University 2007 — 2009
Bachelor of Health Services, Health Services Administration
Florida Atlantic University August 2009 2007 — 2009
Bachelor of Science, Health Administration
Miami Dade CollegeDecember 2006 2004 — 2006
Associate of Arts, Nursing
iQor October 2013 - Present
Interactive Response Technologies January 2011 - Present
Bankers Life & Casualty Company February 2010 - November 2010
US Census Bureau April 2010 - July 2010
Baker Medical Office May 2009 - December 2009
FAU Louis & Green Memory & Wellness Center January 2009 - May 2009
FAU Louis & Green Memory & Wellness Center September 2008 - May 2009
FAU Pharmacy August 2007 - September 2008
Skills
Access, Telephone Skills, Medical Records, Process Scheduler, Management, Fax, Interviews, Databases, Medicare, Insurance, Health Insurance, Outlook, Employee Benefits, Healthcare, Customer Service, Leadership
Education
Management Resources Institute 2010 — 2010
Diploma, Medical Billing Technology
Florida Atlantic University 2007 — 2009
Bachelor of Health Services, Health Services Administration
Florida Atlantic University August 2009 2007 — 2009
Bachelor of Science, Health Administration
Miami Dade CollegeDecember 2006 2004 — 2006
Associate of Arts, Nursing
Randy Babcock Randy Babcock's INTERACTIVE RESPONSE TECHNOLOGIES Experience December 2008 - August 2009
Job Jack of All Trades
Industry Entertainment
Experience
Disabled but still doing stuff anyway January 1988 - Present
Interactive Response Technologies December 2008 - August 2009
Werner Enterprises May 2005 - February 2007
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Network..., Computer Proficiency, Computer Graphics, Multimedia, CCNA, MCSE 2003, Red Hat Linux, Linux, Gentoo Linux, Suse, Slackware, HTML, French to English, Culinary Skills, Chemistry, Music, Music Production, Computer Music, musical composition, Songwriting, Arranging, Deliveries, Computer Maintenance, Podcasting, Ubuntu, Video Games, Sound, Technical Support, Windows XP Pro, Mac OS, Bass Guitar, Music Theory, Internet Explorer, Interactive..., Windows Vista, 10 Key, Telephone Skills, Customer Support, Driving License, File Management, Forklift Operator, Windows 8, Google Chrome, Android, Fedora Core, Linux From Scratch, FreeBSD
Education
Lone Star College System 2002 — 2004
Associate of Arts and Sciences (A.A.S.), MCSE, did not actually finish the degree yet, probably won't.
Conroe High School 1999 — 2002
High School Diploma, Recommended Track, top 10% of class among other things
Disabled but still doing stuff anyway January 1988 - Present
Interactive Response Technologies December 2008 - August 2009
Werner Enterprises May 2005 - February 2007
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Network..., Computer Proficiency, Computer Graphics, Multimedia, CCNA, MCSE 2003, Red Hat Linux, Linux, Gentoo Linux, Suse, Slackware, HTML, French to English, Culinary Skills, Chemistry, Music, Music Production, Computer Music, musical composition, Songwriting, Arranging, Deliveries, Computer Maintenance, Podcasting, Ubuntu, Video Games, Sound, Technical Support, Windows XP Pro, Mac OS, Bass Guitar, Music Theory, Internet Explorer, Interactive..., Windows Vista, 10 Key, Telephone Skills, Customer Support, Driving License, File Management, Forklift Operator, Windows 8, Google Chrome, Android, Fedora Core, Linux From Scratch, FreeBSD
Education
Lone Star College System 2002 — 2004
Associate of Arts and Sciences (A.A.S.), MCSE, did not actually finish the degree yet, probably won't.
Conroe High School 1999 — 2002
High School Diploma, Recommended Track, top 10% of class among other things
Jillian McBride Jillian McBride's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2008 - April 2011
Job Senior Recruiter Pharmaceutical Inside Sales and Customer Service Representatives
Industry Pharmaceuticals
Experience
Xerox October 2012 - Present
Independent Contract Recruiter May 2011 - October 2012
Interactive Response Technologies May 2008 - April 2011
Boyar Executive Search August 2007 - May 2008
HealthCare Connections, Inc August 2006 - July 2007
Ruby Management Resources LLC July 2005 - August 2006
Kelson Physician Partners August 2004 - July 2005
Skills
Talent Acquisition, Benefits Negotiation, Employee Training, Job Fairs, Temporary Staffing, Talent Management, Temporary Placement, Employee Relations, Staffing Services, Recruiting, Technical Recruiting, Call Center, Training, Call Centers, Human Resources, Interviews, New Hire Orientations, Employee Benefits, Executive Search, Payroll, Onboarding, Permanent Placement, Internet Recruiting, Management, Hiring, Applicant Tracking..., College Recruiting
Education
Miami Dade College
Xerox October 2012 - Present
Independent Contract Recruiter May 2011 - October 2012
Interactive Response Technologies May 2008 - April 2011
Boyar Executive Search August 2007 - May 2008
HealthCare Connections, Inc August 2006 - July 2007
Ruby Management Resources LLC July 2005 - August 2006
Kelson Physician Partners August 2004 - July 2005
Skills
Talent Acquisition, Benefits Negotiation, Employee Training, Job Fairs, Temporary Staffing, Talent Management, Temporary Placement, Employee Relations, Staffing Services, Recruiting, Technical Recruiting, Call Center, Training, Call Centers, Human Resources, Interviews, New Hire Orientations, Employee Benefits, Executive Search, Payroll, Onboarding, Permanent Placement, Internet Recruiting, Management, Hiring, Applicant Tracking..., College Recruiting
Education
Miami Dade College
Austin E. Vernon II Austin E. Vernon II's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2007 - June 2008
Job Technical Support Team Leader at State Farm Insurance
Industry Information Technology and Services
Experience
State Farm Insurance January 2012 - March 2014
Ryla Teleservices September 2010 - December 2011
Convergys Corporation June 2008 - March 2010
Interactive Response Technologies January 2007 - June 2008
Liberty Medical Supply July 2005 - May 2006
Interactive Response Technologies January 2005 - July 2005
Coral Springs Middle School September 2003 - August 2004
Law Office of Jack Schrold October 2002 - June 2003
The Answer Group October 2000 - June 2002
Skills
Enterprise Software, Windows 7, Windows XP Professional, Computer Hardware, Pro Tools, Connectivity, Quicken, Siebel, Windows 98, Cakewalk, Fruity Loops, iPhone, AT&T, Internet Explorer, VPN, Blackberry, Printers, ABS, Music, Music Production, Music Theory, Music Instruction, Saxophone, Percussion, blues, jazz, Call Centers, Technical Support, Help Desk Support, Contact Centers, Software Documentation, Troubleshooting, Windows, Hardware, Call Center Development, Customer Service, Networking, Analysis, Customer Support, Service Desk, Avaya, Windows Vista, Telecommunications, Team Leadership, Software Installation, Windows XP Pro, Hardware Support, Microsoft Office 2007, Team Management, Leadership
Education
Nova Southeastern University 2003 — 2006
Bachelor of Science, Business Administration
Florida International University 1998 — 2001
Associate's, Music Teacher Education
State Farm Insurance January 2012 - March 2014
Ryla Teleservices September 2010 - December 2011
Convergys Corporation June 2008 - March 2010
Interactive Response Technologies January 2007 - June 2008
Liberty Medical Supply July 2005 - May 2006
Interactive Response Technologies January 2005 - July 2005
Coral Springs Middle School September 2003 - August 2004
Law Office of Jack Schrold October 2002 - June 2003
The Answer Group October 2000 - June 2002
Skills
Enterprise Software, Windows 7, Windows XP Professional, Computer Hardware, Pro Tools, Connectivity, Quicken, Siebel, Windows 98, Cakewalk, Fruity Loops, iPhone, AT&T, Internet Explorer, VPN, Blackberry, Printers, ABS, Music, Music Production, Music Theory, Music Instruction, Saxophone, Percussion, blues, jazz, Call Centers, Technical Support, Help Desk Support, Contact Centers, Software Documentation, Troubleshooting, Windows, Hardware, Call Center Development, Customer Service, Networking, Analysis, Customer Support, Service Desk, Avaya, Windows Vista, Telecommunications, Team Leadership, Software Installation, Windows XP Pro, Hardware Support, Microsoft Office 2007, Team Management, Leadership
Education
Nova Southeastern University 2003 — 2006
Bachelor of Science, Business Administration
Florida International University 1998 — 2001
Associate's, Music Teacher Education
Joe Farkas's INTERACTIVE RESPONSE TECHNOLOGIES Experience February 2001 - March 2002
Job Pension Analyst CalSTRS
Industry Financial Services
Experience
CalSTRS May 2015 - Present
First Team Real Estate October 2013 - Present
Chase Home Finance September 2009 - March 2013
EMC Mortgage Corp December 2006 - September 2009
Wells Fargo April 2006 - November 2006
GREENPOINT MORTGAGE February 2005 - April 2006
UNION PLANTERS BANK/REGIONS BANK November 2002 - February 2005
Regions Bank June 2002 - November 2002
INTERACTIVE RESPONSE TECHNOLOGIES February 2001 - March 2002
CHASE MANHATTAN MORTGAGE February 1998 - February 2001
Skills
Mortgage, Loss Mitigation, Loans, Underwriting, Call Center, Vendor Management, Process Improvement, Customer Service, Operations Management, Customer Relations, Team Building, Coaching, Customer Satisfaction, Problem Solving, Performance Management, Customer Experience, Strategic Planning, Budgeting, P&L Management, Loan Servicing, Mortgage Lending, Management, Call Centers, Budgets, Training, Mortgage Servicing, Credit, Recruiting, Banking, Workforce Management, Relationship Management, Sales, Mortgage Banking, Employee Training, Leadership
Education
University of Pittsburgh 1976 — 1982
Bachelor of Arts, Communications
CalSTRS May 2015 - Present
First Team Real Estate October 2013 - Present
Chase Home Finance September 2009 - March 2013
EMC Mortgage Corp December 2006 - September 2009
Wells Fargo April 2006 - November 2006
GREENPOINT MORTGAGE February 2005 - April 2006
UNION PLANTERS BANK/REGIONS BANK November 2002 - February 2005
Regions Bank June 2002 - November 2002
INTERACTIVE RESPONSE TECHNOLOGIES February 2001 - March 2002
CHASE MANHATTAN MORTGAGE February 1998 - February 2001
Skills
Mortgage, Loss Mitigation, Loans, Underwriting, Call Center, Vendor Management, Process Improvement, Customer Service, Operations Management, Customer Relations, Team Building, Coaching, Customer Satisfaction, Problem Solving, Performance Management, Customer Experience, Strategic Planning, Budgeting, P&L Management, Loan Servicing, Mortgage Lending, Management, Call Centers, Budgets, Training, Mortgage Servicing, Credit, Recruiting, Banking, Workforce Management, Relationship Management, Sales, Mortgage Banking, Employee Training, Leadership
Education
University of Pittsburgh 1976 — 1982
Bachelor of Arts, Communications
Jeremiah Fulton's INTERACTIVE RESPONSE TECHNOLOGIES Experience July 2005 - July 2007
Job Senior Client Technology Analyst
Industry Information Technology and Services
Experience
Chickasaw Nation July 2007 - Present
Interactive Response Technologies July 2005 - July 2007
Pontotoc Technology Center August 2004 - July 2005
Ada Evening News February 2003 - August 2004
Education
East Central University 2007 — 2007
Masters of Education, Education
East Central University 2004 — 2007
Bachelor's of Science, Sociology
Chickasaw Nation July 2007 - Present
Interactive Response Technologies July 2005 - July 2007
Pontotoc Technology Center August 2004 - July 2005
Ada Evening News February 2003 - August 2004
Education
East Central University 2007 — 2007
Masters of Education, Education
East Central University 2004 — 2007
Bachelor's of Science, Sociology
Helene Csvany's INTERACTIVE RESPONSE TECHNOLOGIES Experience March 2007 - May 2008
Job Retired!!!!!
Industry Computer Software
Experience
Interactive Response Technologies March 2007 - May 2008
Aspect Software July 2002 - May 2005
Interactive Response Technologies May 2002 - July 2003
Renaissance Cruises March 1998 - March 2001
Ryder Integrated Logistics August 1995 - September 1997
Roadway Express Inc 1994 - 1995
Education
The University of Akron 1976 — 1986
Interactive Response Technologies March 2007 - May 2008
Aspect Software July 2002 - May 2005
Interactive Response Technologies May 2002 - July 2003
Renaissance Cruises March 1998 - March 2001
Ryder Integrated Logistics August 1995 - September 1997
Roadway Express Inc 1994 - 1995
Education
The University of Akron 1976 — 1986
Sky Awamy, PHR's INTERACTIVE RESPONSE TECHNOLOGIES Experience October 2007 - Present
Job HR Manager at Interactive Response Technologies
Industry Human Resources
Experience
Interactive Response Technologies October 2007 - Present
ABN AMRO/LaSalle Bank Corporation June 2004 - October 2007
Precision Response Corporation (PRC) 1997 - 2004
PRC 1997 - 2004
Sonnenblick-Goldman 1992 - 1996
Skills
Employee Relations, HRIS, Recruiting, Talent Acquisition, Human Resources, Succession Planning, Employee Benefits, Benefits Administration, Onboarding, New Hire Orientations, Performance Management, Applicant Tracking..., Talent Management, Deferred Compensation, Training, Coaching, HR Policies, Leadership Development, Personnel Management, Change Management, Workforce Planning, FMLA, BPO, Employee Engagement, Organizational..., Technical Recruiting, Labor Relations, Employment Law, College Recruiting
Education
Nova Southeastern University 2008 — 2010
Masters, Human Resources Management
Nova Southeastern University 2004 — 2007
Bachelor of Arts (B.A.), Business with a concentration in Human Resources Management
Interactive Response Technologies October 2007 - Present
ABN AMRO/LaSalle Bank Corporation June 2004 - October 2007
Precision Response Corporation (PRC) 1997 - 2004
PRC 1997 - 2004
Sonnenblick-Goldman 1992 - 1996
Skills
Employee Relations, HRIS, Recruiting, Talent Acquisition, Human Resources, Succession Planning, Employee Benefits, Benefits Administration, Onboarding, New Hire Orientations, Performance Management, Applicant Tracking..., Talent Management, Deferred Compensation, Training, Coaching, HR Policies, Leadership Development, Personnel Management, Change Management, Workforce Planning, FMLA, BPO, Employee Engagement, Organizational..., Technical Recruiting, Labor Relations, Employment Law, College Recruiting
Education
Nova Southeastern University 2008 — 2010
Masters, Human Resources Management
Nova Southeastern University 2004 — 2007
Bachelor of Arts (B.A.), Business with a concentration in Human Resources Management
Ivan Alex Hernandez, MS's INTERACTIVE RESPONSE TECHNOLOGIES Experience 2005 - 2007
Job Human Resources Manager at AutoNation, Inc.
Industry Automotive
Experience
AutoNation, Inc. January 2009 - Present
Edge Career Consulting, Inc January 2008 - December 2008
AutoNation 2007 - 2007
Interactive Response Technologies 2005 - 2007
Florida Atlantic University 2003 - 2004
Continuum Health Partners 1999 - 2002
Skills
Training, Succession Planning, Performance Management, Leadership, Employee Relations, Onboarding, Coaching, New Hire Orientations, Corporate Recruiting, Executive Coaching, Management Development, Public Speaking, Resume Writing, Research, Turnover Reduction, Person/Job Fit, Policy Interpretation, workplace investigations
Education
City University of New York-Baruch College
MS, Industrial/Organizational Psychology
State University of New York - System
BS, Marketing/Psychology
AutoNation, Inc. January 2009 - Present
Edge Career Consulting, Inc January 2008 - December 2008
AutoNation 2007 - 2007
Interactive Response Technologies 2005 - 2007
Florida Atlantic University 2003 - 2004
Continuum Health Partners 1999 - 2002
Skills
Training, Succession Planning, Performance Management, Leadership, Employee Relations, Onboarding, Coaching, New Hire Orientations, Corporate Recruiting, Executive Coaching, Management Development, Public Speaking, Resume Writing, Research, Turnover Reduction, Person/Job Fit, Policy Interpretation, workplace investigations
Education
City University of New York-Baruch College
MS, Industrial/Organizational Psychology
State University of New York - System
BS, Marketing/Psychology
Garet Froehlich's INTERACTIVE RESPONSE TECHNOLOGIES Experience 1999 - Present
Job Senior VP of Operations Support at IQOR
Industry Telecommunications
Experience
iQor July 1999 - Present
Interactive Response Technologies 1999 - Present
Skills
Operations Management, Contact Centers, Call Center, Workforce Management, Customer Satisfaction, Vendor Management, Performance Management, Outsourcing, Recruiting, Customer Experience, Business Process..., Customer Retention, Call Centers, Training, Account Management, Team Building, Coaching, Team Leadership, Cross-functional Team..., Telecommunications, Call Center Development, Management, Change Management, Leadership, Quality Assurance, Team Management, Six Sigma, Forecasting, Inbound Marketing, Process Improvement, Employee Training, BPO, CRM, Strategy, Employee Relations, Human Resources, Sales Operations, Program Management, Start-ups, Leadership Development, Business Development, ACD, Business Analysis, Avaya, Workforce Planning
Education
Spring Hill College 1981 — 1985
iQor July 1999 - Present
Interactive Response Technologies 1999 - Present
Skills
Operations Management, Contact Centers, Call Center, Workforce Management, Customer Satisfaction, Vendor Management, Performance Management, Outsourcing, Recruiting, Customer Experience, Business Process..., Customer Retention, Call Centers, Training, Account Management, Team Building, Coaching, Team Leadership, Cross-functional Team..., Telecommunications, Call Center Development, Management, Change Management, Leadership, Quality Assurance, Team Management, Six Sigma, Forecasting, Inbound Marketing, Process Improvement, Employee Training, BPO, CRM, Strategy, Employee Relations, Human Resources, Sales Operations, Program Management, Start-ups, Leadership Development, Business Development, ACD, Business Analysis, Avaya, Workforce Planning
Education
Spring Hill College 1981 — 1985
Muhammad Anser Siddiqui's INTERACTIVE RESPONSE TECHNOLOGIES Experience 1996 - 1997
Job Sr. Database Administrator at Heartland Payment System
Industry Financial Services
Experience
Heartland Payment Systems January 2005 - Present
Verizon March 2004 - December 2004
Equant April 1997 - March 2004
Interactive Response Technologies 1996 - 1997
Health Watch February 1996 - October 1996
Skills
Microsoft SQL Server, Databases, Disaster Recovery, ETL, SQL Tuning, Data Migration, Database Design, Data Warehousing, Database Administration, Unix, PL/SQL, SQL, Relational Databases, T-SQL, Project Management, OLAP, MySQL, Oracle, Agile Methodologies, SDLC, Enterprise Architecture, Business Intelligence, Software Development, SSIS
Education
Florida Atlantic University 1994 — 1997
Bachelor of Engineering (B.E.)
St. Cloud State University 1989 — 1993
BES, Computers
Heartland Payment Systems January 2005 - Present
Verizon March 2004 - December 2004
Equant April 1997 - March 2004
Interactive Response Technologies 1996 - 1997
Health Watch February 1996 - October 1996
Skills
Microsoft SQL Server, Databases, Disaster Recovery, ETL, SQL Tuning, Data Migration, Database Design, Data Warehousing, Database Administration, Unix, PL/SQL, SQL, Relational Databases, T-SQL, Project Management, OLAP, MySQL, Oracle, Agile Methodologies, SDLC, Enterprise Architecture, Business Intelligence, Software Development, SSIS
Education
Florida Atlantic University 1994 — 1997
Bachelor of Engineering (B.E.)
St. Cloud State University 1989 — 1993
BES, Computers
Tarisse Grant-Shelton, M.Ed.'s INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2005 - July 2007
Job Corporate Training & Vertical Support Manager Consumer Products at iQor
Industry Telecommunications
Experience
iQor January 2014 - Present
Interactive Response Technologies, an iQor Company July 2007 - Present
Interactive Response Technologies January 2005 - July 2007
Frontline Direct June 2004 - January 2005
Kaplan University November 2003 - June 2004
Applied Card Systems February 2003 - October 2003
Skills
Training, Instructional Design, Leadership Development, Curriculum Development, Call Center, Performance Management, Coaching, Curriculum Design, Research, Employee Relations, Organizational..., Leadership, Team Building, Talent Management, Human Resources, Public Speaking, Call Centers, Employee Training, Management
Education
Concordia University-Portland 2012 — 2013
Master of Education (M.Ed.), Educational Leadership, 4.0
Florida State University 1995 — 1999
Bachelor of Arts (B.A.), Meteorology & Communication
iQor January 2014 - Present
Interactive Response Technologies, an iQor Company July 2007 - Present
Interactive Response Technologies January 2005 - July 2007
Frontline Direct June 2004 - January 2005
Kaplan University November 2003 - June 2004
Applied Card Systems February 2003 - October 2003
Skills
Training, Instructional Design, Leadership Development, Curriculum Development, Call Center, Performance Management, Coaching, Curriculum Design, Research, Employee Relations, Organizational..., Leadership, Team Building, Talent Management, Human Resources, Public Speaking, Call Centers, Employee Training, Management
Education
Concordia University-Portland 2012 — 2013
Master of Education (M.Ed.), Educational Leadership, 4.0
Florida State University 1995 — 1999
Bachelor of Arts (B.A.), Meteorology & Communication
Shannon Speir's INTERACTIVE RESPONSE TECHNOLOGIES Experience August 2005 - February 2006
Job Hillcrest Hospital System, General Surgery
Industry Hospital & Health Care
Experience
Speir Energy Solultions, LLC. October 2011 - Present
Muscogee (Creek) Nation Division of Health February 2011 - September 2012
ResourceOne Administrators October 2007 - February 2011
Interactive Response Technologies August 2005 - February 2006
MBNA February 2001 - March 2005
Skills
Process Improvement, Call Center, Recruiting, Strategic Planning, Training, Lead Generation, Risk Management, Program Management, Management, Call Centers, Human Resources, Team Building, Customer Service, EHR, Communication, Marketing Strategy, Statistical Data..., Event Planning, Interviews, Master Scheduling, Health Insurance, Healthcare, Referrals, Medical Billing, Billing Process, Sales, Data Import/export, Managed File Transfer
Education
University of North Texas 1999 — 2004
University of North Texas 1999 — 2003
BA, Interior Design
Spring High!!! 1994 — 1998
Speir Energy Solultions, LLC. October 2011 - Present
Muscogee (Creek) Nation Division of Health February 2011 - September 2012
ResourceOne Administrators October 2007 - February 2011
Interactive Response Technologies August 2005 - February 2006
MBNA February 2001 - March 2005
Skills
Process Improvement, Call Center, Recruiting, Strategic Planning, Training, Lead Generation, Risk Management, Program Management, Management, Call Centers, Human Resources, Team Building, Customer Service, EHR, Communication, Marketing Strategy, Statistical Data..., Event Planning, Interviews, Master Scheduling, Health Insurance, Healthcare, Referrals, Medical Billing, Billing Process, Sales, Data Import/export, Managed File Transfer
Education
University of North Texas 1999 — 2004
University of North Texas 1999 — 2003
BA, Interior Design
Spring High!!! 1994 — 1998
J L Fowler's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2009 - October 2009
Job Genius Visionary
Industry Mechanical or Industrial Engineering
Experience
Chattanooga State Community College May 2011 - Present
Interactive Response Technologies January 2009 - October 2009
Industro Equipment and Service September 2001 - April 2002
Education
Chattanooga State Community College 2011 — 2017
Chattanooga State Community College May 2011 - Present
Interactive Response Technologies January 2009 - October 2009
Industro Equipment and Service September 2001 - April 2002
Education
Chattanooga State Community College 2011 — 2017
Marco Mora's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2011 - April 2013
Job National Sales Manager at FineAwards.com
Industry Human Resources
Experience
FineAwards.com April 2013 - Present
Interactive Response Technologies January 2011 - April 2013
CHG (Weatherby Locums) January 2010 - December 2010
Randstad North America January 2006 - July 2009
Skills
Proficient in Microsoft..., Customer Service, Interviews, Human Resources, Management, Cold Calling, Sales, Recruiting, Project Planning, Negotiation, Temporary Staffing, Marketing, Team Building, Temporary Placement, Talent Acquisition, Employee Relations
Education
Hotel School OF Andes 1989 — 1994
Bachelor of Science (BS), Hospitality Management, 3.2
Hocking College
Hospitality Administration/Management
FineAwards.com April 2013 - Present
Interactive Response Technologies January 2011 - April 2013
CHG (Weatherby Locums) January 2010 - December 2010
Randstad North America January 2006 - July 2009
Skills
Proficient in Microsoft..., Customer Service, Interviews, Human Resources, Management, Cold Calling, Sales, Recruiting, Project Planning, Negotiation, Temporary Staffing, Marketing, Team Building, Temporary Placement, Talent Acquisition, Employee Relations
Education
Hotel School OF Andes 1989 — 1994
Bachelor of Science (BS), Hospitality Management, 3.2
Hocking College
Hospitality Administration/Management
Johanna Medina, PMP's INTERACTIVE RESPONSE TECHNOLOGIES Experience July 1996 - July 1999
Job IT Project Manager at Royal Caribbean International
Industry Financial Services
Experience
Royal Caribbean International October 2010 - Present
Western Union February 2004 - April 2011
Ivy Mackenzie Management Inc./Waddell and Reed July 1999 - July 2003
Interactive Response Technologies July 1996 - July 1999
Skills
Software Development, Agile Methodologies, Scrum, Microsoft SQL Server, Integration, Business Analysis, Data Warehousing, Databases, Oracle, Program Management, Project Management, Cross-functional Team..., Team Leadership, Leadership, Project Planning, Management, Analysis, SDLC, Resource Management, Software Documentation, Disaster Recovery, Access, Visual Basic, Business Process, Vendor Management, SQL, Database Design, Training, SharePoint, CRM, IIS, Agile Project Management
Education
Florida Atlantic University 1992 — 1996
Bachelor's, Management Information Systems
Royal Caribbean International October 2010 - Present
Western Union February 2004 - April 2011
Ivy Mackenzie Management Inc./Waddell and Reed July 1999 - July 2003
Interactive Response Technologies July 1996 - July 1999
Skills
Software Development, Agile Methodologies, Scrum, Microsoft SQL Server, Integration, Business Analysis, Data Warehousing, Databases, Oracle, Program Management, Project Management, Cross-functional Team..., Team Leadership, Leadership, Project Planning, Management, Analysis, SDLC, Resource Management, Software Documentation, Disaster Recovery, Access, Visual Basic, Business Process, Vendor Management, SQL, Database Design, Training, SharePoint, CRM, IIS, Agile Project Management
Education
Florida Atlantic University 1992 — 1996
Bachelor's, Management Information Systems
Nakia Ruiz's INTERACTIVE RESPONSE TECHNOLOGIES Experience March 2009 - May 2010
Job Human Resource Associate
Industry Human Resources
Experience
Bisso Marine February 2014 - April 2015
Tulane University September 2013 - February 2014
Tulane University January 2013 - September 2013
Tulane University September 2012 - January 2013
Appleseed Private School May 2011 - September 2012
Corbett Personnel Services, Inc. May 2010 - May 2011
Interactive Response Technologies March 2009 - May 2010
University of Phoenix 2002 - 2005
University of Phoenix 2002 - 2005
Skills
Human Resources, Customer Service, Microsoft Office, Recruiting, Microsoft Excel, Employee Relations, Microsoft Word, PowerPoint, Outlook, Time Management
Education
Colorado Technical University 2015 — 2017
Human Resource Management-International Business
Bisso Marine February 2014 - April 2015
Tulane University September 2013 - February 2014
Tulane University January 2013 - September 2013
Tulane University September 2012 - January 2013
Appleseed Private School May 2011 - September 2012
Corbett Personnel Services, Inc. May 2010 - May 2011
Interactive Response Technologies March 2009 - May 2010
University of Phoenix 2002 - 2005
University of Phoenix 2002 - 2005
Skills
Human Resources, Customer Service, Microsoft Office, Recruiting, Microsoft Excel, Employee Relations, Microsoft Word, PowerPoint, Outlook, Time Management
Education
Colorado Technical University 2015 — 2017
Human Resource Management-International Business
Mark Anthony Abreu's INTERACTIVE RESPONSE TECHNOLOGIES Experience March 2008 - March 2012
Job Recruiter at Interactive Response Technologies
Industry Human Resources
Experience
Interactive Response Technologies March 2008 - March 2012
Skills
Employee Relations, Customer Service, Administration, System Administration, Recruiting, Team Building, Microsoft Office, Payroll, Coaching, Human Resources, Training, Performance Management, Applicant Tracking..., Benefits Administration, Call Centers, Career Counseling, Employee Benefits, Employee Training, HRIS, Hiring, Leadership, Leadership Development, Management, New Hire Orientations, Onboarding, Organizational..., Resume Writing, Staff Development, Talent Management, Talent Acquisition, Customer Satisfaction
Education
Florida International University 1994 — 1994
Brooklyn Technical High School 1991 — 1994
Computer Science
Interactive Response Technologies March 2008 - March 2012
Skills
Employee Relations, Customer Service, Administration, System Administration, Recruiting, Team Building, Microsoft Office, Payroll, Coaching, Human Resources, Training, Performance Management, Applicant Tracking..., Benefits Administration, Call Centers, Career Counseling, Employee Benefits, Employee Training, HRIS, Hiring, Leadership, Leadership Development, Management, New Hire Orientations, Onboarding, Organizational..., Resume Writing, Staff Development, Talent Management, Talent Acquisition, Customer Satisfaction
Education
Florida International University 1994 — 1994
Brooklyn Technical High School 1991 — 1994
Computer Science
Valerie Guarino Arellano, SPHR's INTERACTIVE RESPONSE TECHNOLOGIES Experience August 1997 - April 2013
Job HR Director at Rapid Response Team
Industry Construction
Experience
Rapid Response Team April 2013 - Present
Interactive Response Technologies August 1997 - April 2013
Skills
Performance Management, Talent Acquisition, Human Resources, Employee Relations, Recruiting, Call Centers, Benefits Administration, Deferred Compensation, Employee Benefits, HRIS, System Administration, Employee Training, Onboarding, New Hire Orientations, BPO, Workforce Planning, Leadership Development, Training, Applicant Tracking..., Succession Planning, Talent Management, FMLA, HR Policies, College Recruiting
Education
Florida Atlantic University
Rapid Response Team April 2013 - Present
Interactive Response Technologies August 1997 - April 2013
Skills
Performance Management, Talent Acquisition, Human Resources, Employee Relations, Recruiting, Call Centers, Benefits Administration, Deferred Compensation, Employee Benefits, HRIS, System Administration, Employee Training, Onboarding, New Hire Orientations, BPO, Workforce Planning, Leadership Development, Training, Applicant Tracking..., Succession Planning, Talent Management, FMLA, HR Policies, College Recruiting
Education
Florida Atlantic University
Susan Pippin's INTERACTIVE RESPONSE TECHNOLOGIES Experience Customer Relations RepresentativeSykesJanuary 2000 - May 2004
Job Supervisor at Interactive Response Technologies
Industry Consumer Services
Experience
Interactive Response Technologies Customer Relations RepresentativeSykesJanuary 2000 - May 2004
Education
East Central University 1997 — 2000
BA, Psychology, Sociology
Interactive Response Technologies Customer Relations RepresentativeSykesJanuary 2000 - May 2004
Education
East Central University 1997 — 2000
BA, Psychology, Sociology
Charlene Granston's INTERACTIVE RESPONSE TECHNOLOGIES Experience February 2004 - Present
Job Executive Assistant at Interactive Response Technologies
Industry Telecommunications
Experience
Interactive Response Technologies February 2004 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, PowerPoint, Organizational..., Goal Oriented, Organization &..., Human Resources, Leadership
Education
Florida Atlantic University
Unversity of Phoenix
Interactive Response Technologies February 2004 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, PowerPoint, Organizational..., Goal Oriented, Organization &..., Human Resources, Leadership
Education
Florida Atlantic University
Unversity of Phoenix
Bridgette Bates's INTERACTIVE RESPONSE TECHNOLOGIES Experience October 2010 - June 2011
Job Customer Service ,Youth Work Student, Sales Team Management
Industry Religious Institutions
Experience
Sykes June 2014 - Present
Interactive Response Technologies, (IRT) October 2010 - June 2011
Interactive Response Technologies October 2010 - June 2011
Starbucks Coffee February 2007 - December 2009
Sonrise Church July 2008 - August 2009
CC Concepts February 2005 - March 2006
CC Concepts 2005 - 2006
Convergys 2000 - 2004
Sonrise Church January 1996 - December 2003
Skills
Coaching, Recruiting, Management, Customer Service, Time Management, Public Speaking, Sales, Youth work, Sales Management, Entrepreneurship, Entrepreneurship..., Barista
Education
2007- 2008 SCHOOL NAME, College Of Biblical Studies 2012 — 2015
Theology, Computer Science; Biblical Counseling
New Hope Christian College 2012 — 2015
Bachelor's degree, Ministry Leadership with focus on Youth Ministry, Junior
Sykes June 2014 - Present
Interactive Response Technologies, (IRT) October 2010 - June 2011
Interactive Response Technologies October 2010 - June 2011
Starbucks Coffee February 2007 - December 2009
Sonrise Church July 2008 - August 2009
CC Concepts February 2005 - March 2006
CC Concepts 2005 - 2006
Convergys 2000 - 2004
Sonrise Church January 1996 - December 2003
Skills
Coaching, Recruiting, Management, Customer Service, Time Management, Public Speaking, Sales, Youth work, Sales Management, Entrepreneurship, Entrepreneurship..., Barista
Education
2007- 2008 SCHOOL NAME, College Of Biblical Studies 2012 — 2015
Theology, Computer Science; Biblical Counseling
New Hope Christian College 2012 — 2015
Bachelor's degree, Ministry Leadership with focus on Youth Ministry, Junior
Aqueelah Bey's INTERACTIVE RESPONSE TECHNOLOGIES Experience January 2009 - January 2010
Job Support Specialist
Industry Environmental Services
Experience
PSC November 2013 - Present
Nordstrom November 2012 - September 2013
Reliant NRG January 2012 - January 2012
Reliant Energy 2012 - 2012
Xerox Services July 2010 - December 2011
Interactive Response Technologies January 2009 - January 2010
5 STAR Event Services January 2007 - January 2010
Broadcasting Board of Governors May 2005 - August 2005
Skills
Windows Vista, Windows 7, SAP, Mainframe, Verint, Avaya, Citrix, Windows XP Pro, Troubleshooting, Analysis, Customer Service, Sales, Customer Retention, Teamwork, Databases, Technical Support, Printers, Microsoft Office 2007, Customer Support, Office 2010, Networking, Internet Explorer, Pricing, Windows XP, Security
Education
Prairie View A&M University 2005 — 2009
Bachelor of Science (B.S.), Criminal Justice
Prairie View A&M University 2005 — 2009
Bachelor of Science, Criminal Justice
PSC November 2013 - Present
Nordstrom November 2012 - September 2013
Reliant NRG January 2012 - January 2012
Reliant Energy 2012 - 2012
Xerox Services July 2010 - December 2011
Interactive Response Technologies January 2009 - January 2010
5 STAR Event Services January 2007 - January 2010
Broadcasting Board of Governors May 2005 - August 2005
Skills
Windows Vista, Windows 7, SAP, Mainframe, Verint, Avaya, Citrix, Windows XP Pro, Troubleshooting, Analysis, Customer Service, Sales, Customer Retention, Teamwork, Databases, Technical Support, Printers, Microsoft Office 2007, Customer Support, Office 2010, Networking, Internet Explorer, Pricing, Windows XP, Security
Education
Prairie View A&M University 2005 — 2009
Bachelor of Science (B.S.), Criminal Justice
Prairie View A&M University 2005 — 2009
Bachelor of Science, Criminal Justice
Albrey Lubin's INTERACTIVE RESPONSE TECHNOLOGIES Experience May 2009 - July 2010
Job cashier/customer service at MovieStop
Industry Retail
Experience
Movie Stop January 2007 - Present
CineVideoTech July 2012 - October 2012
Interactive Response Technologies May 2009 - July 2010
The King Tut Gift shop December 2005 - April 2006
INTERNSHIP Island TV August 2004 - December 2004
Skills
Customer Service, Film Production, Video Editing, Customer Satisfaction
Education
Art Institute of Fort Lauderdale
Bachelor of Science, Visual Effects and Motion Graphics
Movie Stop January 2007 - Present
CineVideoTech July 2012 - October 2012
Interactive Response Technologies May 2009 - July 2010
The King Tut Gift shop December 2005 - April 2006
INTERNSHIP Island TV August 2004 - December 2004
Skills
Customer Service, Film Production, Video Editing, Customer Satisfaction
Education
Art Institute of Fort Lauderdale
Bachelor of Science, Visual Effects and Motion Graphics
julia titus's INTERACTIVE RESPONSE TECHNOLOGIES Experience November 2010 - November 2013
Job Office Clerk , Customer service , Out reach Counselor
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies November 2010 - November 2013
iQor 2010 - 2013
Holiday Inn April 2007 - June 2009
Citi June 2006 - February 2007
Education
Miami Dade College
Associates, Art, Psychology
Interactive Response Technologies November 2010 - November 2013
iQor 2010 - 2013
Holiday Inn April 2007 - June 2009
Citi June 2006 - February 2007
Education
Miami Dade College
Associates, Art, Psychology