Interactive Response Technologies, (IRT)

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Interactive Response Technologies, (IRT) Employees

Employee
Years
Job
Industry
S Owens S Owens Houston, Texas Details
S Owens's Interactive Response Technologies, (IRT) Experience October 2012 - May 2013
Job at
Industry Security and Investigations
Experience
ABM Security  May 2013 - Present
Interactive Response Technologies, (IRT)   October 2012 - May 2013
Xerox  August 2011 - September 2012

Education
Houston Community College
Houston community college, Accounting

Felicia Garrett Felicia Garrett Houston, Texas Area Details
Felicia Garrett's Interactive Response Technologies, (IRT) Experience July 2009 - May 2010
Job
Industry
Experience
G4S  October 2014 - Present
Interactive Response Technologies, (IRT)   July 2009 - May 2010
NCO Customer Management, Inc.   September 2006 - February 2009
Wackenhut Corporation  February 2002 - February 2006
Texas Department of Criminal Justice  July 1998 - February 2002

Skills
Typing 50 - 55 WPM, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus 123

Education
Sam Houston State University   1993 — 1995
Developmental and Child Psychology

Livingston High School
High School, General Studies

Mithsue Pierre-Louis Mithsue Pierre-Louis Miami/Fort Lauderdale Area Details
Mithsue Pierre-Louis's Interactive Response Technologies, (IRT) Experience January 2008 - Present
Job CSR at Interactive Response Technologies, (IRT)
Industry Consumer Services
Experience
Interactive Response Technologies, (IRT)   January 2008 - Present
PRC, LLC  September 2005 - June 2007

Skills
Sales Support, Customer Service, Customer Retention, Call Centers, Troubleshooting, Technical Support, CRM, Process Improvement

Education
Broward Community College   2010 — 2014

American Intercontinental University

Virginia Yarce Virginia Yarce Hollywood, Florida Details
Virginia Yarce's Interactive Response Technologies, (IRT) Experience March 2005 - November 2012
Job Speaker, Trainer and Coach
Industry Professional Training & Coaching
Experience
AlfaVida   2012 - Present
Interactive Response Technologies, (IRT)   March 2005 - November 2012
Seminole Tribe of Florida  2004 - 2005
Heartland Products, Inc. (Valley City, ND)   2001 - 2003
Transamerica Intellitech  1998 - 2000

Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Public Speaking, Wellness Coaching, Copy Editing

Education
Liberty University   2013 — 2015
Master of Divinity (MDiv)

Wheaton College   1981 — 1987
Bachelor's degree, Social Sciences Interdisciplinary, Economics

Angelique Ranson Angelique Ranson Atlanta, Georgia Details
Angelique Ranson's Interactive Response Technologies, (IRT) Experience April 2008 - April 2010
Job Health Service Administration Graduate
Industry Hospital & Health Care
Experience
Jencare Skin Farm and Day Spa   April 2011 - Present
RedVentures  April 2010 - April 2011
Interactive Response Technologies, (IRT)   April 2008 - April 2010

Skills
Quality Assurance, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Microsoft Word, Microsoft Excel, Medical Terminology, Administrative..., Front Office, Cashiering, Compliance, HIPAA

Education
Florida Career College-Miami   2012 — 2013
Associate of Arts and Sciences (AAS), Health Services Administration, 3.53

University of Florida   2006 — 2008
n/a, Secondary Education and Teaching

Stacey (Ba) Adewusi Stacey (Ba) Adewusi Houston, Texas Details
Stacey (Ba) Adewusi's Interactive Response Technologies, (IRT) Experience January 2006 - December 2007
Job Student:)
Industry Insurance
Experience
APAC Customer Services  November 2013 - Present
pas llc   August 2013 - 2013
UnitedHealth Group  March 2009 - January 2012
Pappas Restaurants, Inc.   December 2007 - December 2008
Interactive Response Technologies, (IRT)   January 2006 - December 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Epic Systems, IDX, Unix, UNET, Citrix, Health Insurance, High Deductible Health..., Mental Health, Health Savings Accounts

Education
Houston Community College   2012 — 2013
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management

Jenny Pierre-Louis Jenny Pierre-Louis Fort Lauderdale, Florida Details
Jenny Pierre-Louis's Interactive Response Technologies, (IRT) Experience August 2013 - February 2014
Job Administrative Coordinator at TALK Corporate
Industry Education Management
Experience
TALK Corporate   2014 - Present
Interactive Response Technologies, (IRT)   August 2013 - February 2014
MyPrintMarket   March 2013 - January 2014
Lipton Toyota  2012 - 2013
Global Response  August 2010 - February 2011

Skills
Customer Satisfaction, Inventory Management, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Retail, Sales, Negotiation, Customer Retention, Sales Management, Event Planning, Automotive, Sales Process, Team Building, Email Marketing, Profit, E-commerce, Vehicles, iPod, MacBook, Inventory Control, Invoicing, Strategic Planning, Public Speaking

Education
Broward Community College   2014 — 2016
Registered Nursing/Registered Nurse

Rachael Bessert Rachael Bessert Choctaw, Oklahoma Details
Rachael Bessert's Interactive Response Technologies, (IRT) Experience December 2011 - April 2012
Job Student at East Central University
Industry
Experience
Kohl's Department Stores  February 2014 - Present
Tinker AFB Youth Center   May 2012 - Present
Interactive Response Technologies, (IRT)   December 2011 - April 2012

Education
East Central University   2009 — 2014

Carl Albert High School   2006 — 2009
High School Diploma

Oklahoma City Community College
Biology/Biological Sciences, General

Paula Sierra Paula Sierra Miami/Fort Lauderdale Area Details
Paula Sierra's Interactive Response Technologies, (IRT) Experience February 2007 - April 2009
Job at
Industry Telecommunications
Experience
Comcast  October 2014 - Present
Comcast  October 2011 - Present
Comcast  April 2009 - October 2011
Interactive Response Technologies, (IRT)   February 2007 - April 2009

Skills
Call Centers, Customer Retention, Call Center, Workforce Management, Broadband, Customer Experience, Customer Satisfaction, Telecommunications, Avaya, Call Center Development, Telephony, Performance Management, Contact Centers, Troubleshooting, Quality Assurance, Leadership, Management, Team Building, Team Leadership, Vendor Management, Avaya Technologies

Education
Nova Southeastern University   2015 — 2017
Master of Business Administration (M.B.A.), Process Improvement

Nova Southeastern University   2012 — 2015
Bachelor of Science in Business Administration (B.S.B.A.), Business Administration and Management, General

Broward Community College   2004 — 2006
Associate of Arts (A.A.)

Ashley Sattiewhite Alfred Ashley Sattiewhite Alfred Houston, Texas Details
Ashley Sattiewhite Alfred's Interactive Response Technologies, (IRT) Experience June 2012 - October 2012
Job Behavioral Health Care Agent at UnitedHealth Group
Industry Insurance
Experience
UnitedHealth Group  November 2013 - Present
Coventry Health Care, an Aetna Company  October 2012 - November 2013
Coventry Health Care, an Aetna Company  2012 - 2013
Interactive Response Technologies, (IRT)   June 2012 - October 2012

Skills
World Class Customer..., Leadership, Team Leadership, Computer Proficiency, Microsoft Office, Microsoft Excel, 10 Key, Communication

Education
Houston Community College   2012 — 2014
Associate of Arts (A.A.), Medical Science

Houston Can Academy   2003 — 2004
High School Diploma

Aminidad Mason Aminidad Mason Fort Lauderdale, Florida Details
Aminidad Mason's Interactive Response Technologies, (IRT) Experience June 2009 - December 2011
Job Wire Tech at Cypress Communications
Industry Telecommunications
Experience
Cypress Communications  May 2013 - Present
Interactive Response Technologies, (IRT)   June 2009 - December 2011
Convergys  June 2007 - October 2007
Broward Health  February 2007 - August 2007
Publix Super Markets  June 2004 - February 2007

Skills
Cable Television, Customer Service, Sales, Computer Technology, Healthcare, Health, Inbound Marketing, Call Centers, Navigation Systems, Navigation, GPS navigation, GPS devices, Microsoft Word, Microsoft Office, Microsoft Excel, Android, Android Development, Medicare, Field Installation, Fiber Optic Cable, Cable Broadband, Customer Retention, Customer Experience, Customer Engagement, Customer Support, Electronics, Online Gaming, Casino Gaming, Food Service, Food Safety, Grocery, Stocking, Cashiering, Hospitals, Online Advertising, Customer Service..., Subscription Sales

Education
Miami Dade College   2003 — 2004
Computer Engineering

Florida International University   2003 — 2003
Computer Technology/Computer Systems Technology

Neki Campbell Neki Campbell Miami, Florida Details
Neki Campbell's Interactive Response Technologies, (IRT) Experience August 2009 - May 2010
Job Administrative Coordinator at Luminaire
Industry Human Resources
Experience
Luminaire  July 2014 - Present
Star Boy studio   July 2012 - April 2013
Compupay Inc  December 2011 - June 2012
Spherion  May 2010 - June 2011
Interactive Response Technologies, (IRT)   August 2009 - May 2010

Skills
Customer Service, Salons, Computers, Sales, Beauty Industry, Microsoft Office, Office Administration, Help Desk Support, Office Equipment, Human Resources, Recruiting, Payroll, Waitressing, Retail, Administrative..., Receptionist Duties, Organization

Education
Beauty Schools of America-Miami   2012 — 2013
Cosmetology/Cosmetologist, General

Miami Dade College   2009 — 2010
Political Science and Government

Florida Atlantic University   2007 — 2009
Political Science and Government

SORAYA VALLEJO SORAYA VALLEJO Miami/Fort Lauderdale Area Details
SORAYA VALLEJO's Interactive Response Technologies, (IRT) Experience 2008 - November 2013
Job Realtor Associate at Rejoice RealtyGroup Inc
Industry Real Estate
Experience
Rejoice Realty Group Inc.   March 2015 - Present
Interactive Response Technologies, (IRT)   2008 - November 2013
STANLEY Security  June 2007 - May 2008
ZGA Aircraft Parts   September 2006 - May 2007
CONAUTO C.A.   July 1997 - May 2006

Skills
Proficient in: ..., QuickBooks, 50 wpm, Bilingual, fluent in..., Customer Service, Leadership, Sales, Teamwork, Spanish, Accounting, Purchasing, Data Entry, Customer Satisfaction, Accounts Receivable, Telephone Skills, Outlook, Office Management, Administrative..., Invoicing, Time Management, Microsoft Excel, Payroll, Accounts Payable

Education
Broward College
Accounting Specialist

Broward College   2010 — 2014
Bachelor of Applied Science, Management and Supervision

Gold Coast Schools   2014 — 2014
Licensed Real Estate Sales Associate

Escuela Politecnica del Ejercito - Ecuador
Equivalent Bachelor Degree, Business Administration

Instituto Israel   1991 — 1993
Technician in Computer Processing, Specialization Processor Programming

De America High School
Specialization in Accounting Commerce and Administration, Accounting

Sarah Tidmore Sarah Tidmore Ada, Oklahoma Details
Sarah Tidmore's Interactive Response Technologies, (IRT) Experience June 2006 - October 2009
Job Executive Assistant at The Chickasaw Nation
Industry Public Relations and Communications
Experience
The Chickasaw Nation  February 2015 - Present
Chickasaw Nation Office Of the Gaming Commissioner   May 2010 - February 2015
Chickasaw Nation Office of the Gaming Commissioner   October 2009 - May 2010
Interactive Response Technologies, (IRT)   June 2006 - October 2009

Skills
Leadership, Customer Service, Gaming Industry, Analysis, Troubleshooting, Process Scheduler, Casino, Gaming, Online Gaming, Call Centers, Employee Relations, Hospitality, Microsoft Office, Microsoft Exchange, Data Entry, Account Management, Inventory Management, Outlook, Microsoft Excel, Visio, Adobe Professional, Problem Gambling, Event Planning

Education
East Central University   2012 — 2016
Bachelor's degree, Organizational Leadership

The Chickasaw Nation   2014 — 2015
Leadership Courses- Career Development Silver level

The Chicksaw Nation   2012 — 2013
Leadership Course, Career Development Bronze level

Pontotoc Technology Center   2011 — 2011
Certified Administrative Assistant, Interpersonal Communication, Business Writing, Teamwork, Computer Skills

Stratford High School   2003 — 2006

Brittney Ward Brittney Ward Houston, Texas Area Details
Brittney Ward's Interactive Response Technologies, (IRT) Experience August 2009 - July 2011
Job Customer Service Agent
Industry Consumer Services
Experience
Stewart Lender Services  October 2012 - November 2013
acs Xerox  February 2012 - May 2012
Interactive Response Technologies, (IRT)   August 2009 - July 2011
Randall Foods, Inc.   September 2007 - April 2009

Skills
Call Centers, Customer Service, Microsoft Office, Customer Satisfaction, Social Media, Customer Experience, Troubleshooting, Microsoft Excel, HTML, Microsoft Word, Social Networking, Time Management, Customer Retention, Teamwork, Windows 7, Outlook, Data Entry, Telephone Skills, Retail, Access, Team Leadership, Process Improvement, Problem Solving

Education
Lamar High School   2003 — 2007
Diploma

Houston Community College

Brenda Wooden Brenda Wooden Miami/Fort Lauderdale Area Details
Brenda Wooden's Interactive Response Technologies, (IRT) Experience October 2006 - August 2011
Job Training and Development Specialist at Alorica
Industry Professional Training & Coaching
Experience
Alorica  March 2014 - Present
Purple Carpet Miami   November 2011 - June 2012
Interactive Response Technologies, (IRT)   October 2006 - August 2011

Skills
Customer Service, Training Delivery, Team Building, Employee Training, Curriculum Design, Training & Development, Curriculum Development, Coaching, Staff Supervision, Team Leadership, Sales Management, Leadership, Onboarding, Performance Management, Leadership Development, Customer Experience, Call Centers, Management

Education
Florida International University
Business Administration and Management, General

University of Florida
Psychology

Elvis Fernandez Elvis Fernandez Greater Philadelphia Area Details
Elvis Fernandez's Interactive Response Technologies, (IRT) Experience November 2008 - January 2009
Job Retail Manager
Industry Retail
Experience
GameStop  June 2010 - July 2013
Devereux  May 2009 - May 2010
Interactive Response Technologies, (IRT)   November 2008 - January 2009
Social Service Coordinators, Inc.   May 2008 - October 2008
ZAM Network  2006 - 2008
Nations Tax Service   September 2006 - December 2007

Skills
Employee Benefits, Computer Hardware, Computer Repair, Software Installation, Bookkeeping, Payroll, Bilingual, Retail Management, Sales Management, Spanish, Microsoft Office, Office Management, Direct Patient Care, Store Management, Human Resources, Customer Service, Sales

Education
South University   2009 — 2009
Associate's Degree, Information Technology

Miami Lakes Educational Center   2000 — 2003
Computer Programming, High School/Secondary Diplomas and Certificates

Jamie Lyles Jamie Lyles Missouri City, Texas Details
Jamie Lyles's Interactive Response Technologies, (IRT) Experience February 2011 - June 2012
Job Data Entry/Office & Administration
Industry Retail
Experience
AT&T  August 2013 - July 2014
Target  February 2013 - October 2013
Xerox  June 2012 - November 2012
Interactive Response Technologies, (IRT)   February 2011 - June 2012
HAM-TMC Library  September 2007 - February 2009

Skills
Customer Service, Typing, Communication, Analysis, Data Entry, Warehousing, Office Equipment, Heavy Equipment, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, microsoft access, microsoft powerpoint, Call Centers, Cashiering, Troubleshooting, Fax, Customer Experience, Spreadsheets, Access

Education
Blinn College   2006 — 2007
N/A, Accounting and Business/Management

Elkins High School   2002 — 2006
Diploma, Accounting and Business/Management

JeDon Weaver, M.S. JeDon Weaver, M.S. Houston, Texas Details
JeDon Weaver, M.S.'s Interactive Response Technologies, (IRT) Experience August 2008 - August 2011
Job Senior Corporate Applications Analyst at Direct Energy
Industry Information Technology and Services
Experience
Direct Energy  May 2013 - Present
Texas Southern University  August 2012 - May 2013
Kelsey-Seybold Clinic  September 2011 - August 2012
Interactive Response Technologies, (IRT)   August 2008 - August 2011

Skills
SAP, Workforce Management, Avaya, Citrix, Microsoft Office, iOS, Epic Systems, Adobe Creative Suite, Oracle, Remote Desktop, Website Development, Web Marketing, Market Research, Business Analysis, Employee Management, Customer Service, Capstone, GIS Application, Information Security, WordPress, PowerPoint, Microsoft Excel, SharePoint, CMS, Dashboard, Supervisory Skills, Project Management, Call Center Development, Call Centers, CSS, Networking, Technical Support, Analysis, Project Planning, Data Entry, Data Analysis, Marketing, Teamwork, Access, Leadership, System Administration, Social Media, Visio, SEO, Customer Experience, Management, Software Documentation, Testing, Customer Satisfaction, Inbound Marketing

Education
Texas Southern University   2010 — 2013
Master of Science (MS), Management Information Systems, General

Texas Southern University   2005 — 2010
Bachelor of Business Administration (B.B.A.), Marketing

Nara Alvarez Nara Alvarez Hollywood, Florida Details
Nara Alvarez's Interactive Response Technologies, (IRT) Experience October 2004 - Present
Job Training Manager at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   October 2004 - Present

Education
Miami Dade College
Associate's degree, Business Administration and Management, General

Joshua Farshid Joshua Farshid Miami/Fort Lauderdale Area Details
Joshua Farshid's Interactive Response Technologies, (IRT) Experience January 2009 - November 2011
Job Project specialist at the Home depot.
Industry Consumer Services
Experience
The Home Depot  October 2012 - Present
Retail business devel   November 2012 - December 2012
Walgreens  July 2012 - September 2012
Interactive Response Technologies, (IRT)   January 2009 - November 2011
PRC, LLC  December 2005 - December 2006

Skills
Call Center, Cashiers, Checkout, Sales, Elevator Pitch, Android, Contact Center..., Customer Satisfaction, Customer Service, Training, Data Entry, Telephone Skills, Customer Experience, Cashiering

Education
Keiser Career College-Greenacres   2012 — 2013
Diploma, Pharmacy Technician/Assistant

Broward Community College   2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General

Seneque Cene Seneque Cene Miami, Florida Details
Seneque Cene's Interactive Response Technologies, (IRT) Experience October 2008 - July 2010
Job Executive team trainer ACN
Industry Marketing and Advertising
Experience
Motor Club of America Career Network  December 2012 - Present
UPS  January 2012 - Present
ACN  January 2009 - Present
AAA Northern California, Nevada & Utah Insurance Exchange   February 2011 - July 2011
Interactive Response Technologies, (IRT)   October 2008 - July 2010

Skills
Sales, Security, Customer Service, Direct Sales, Team Building, Marketing, Call Center, Social Networking, Telecommunications, Networking, Customer Satisfaction, Business Planning, Public Speaking, Recruiting

Education
Florida International University

Ike Agbonghasede Ike Agbonghasede Stafford, Texas Details
Ike Agbonghasede's Interactive Response Technologies, (IRT) Experience August 2007 - May 2009
Job IT Administrator at Vorys, Sater, Seymour and Pease LLP
Industry Information Technology and Services
Experience
Vorys, Sater, Seymour and Pease LLP   June 2013 - Present
JPMorgan Chase  July 2012 - June 2013
Interactive Response Technologies, (IRT)   August 2007 - May 2009
Interactive Response Technologies, (IRT)   November 2006 - August 2007
ACS Inc.  February 2004 - October 2006

Skills
Troubleshooting, Software Installation, Operating Systems, Routing Protocols, Firewalls, Microsoft Office, Microsoft Excel, Microsoft Word, Dreamweaver, Cisco IOS, Cisco Routers, Cisco Routing &..., Cisco WAN, TCP/IP, IPX/SPX, HTTP, HTML, Access Lists, NAT, PAP, Active Directory, Server 2000-2008, Windows 7, Windows XP Pro, Windows Vista, Ticketing Systems, Outlook, Remote Computing, WebConnect, Sun Java, Oracle SQL, Oracle Applications, WAN, Microsoft Exchange, Networking, Technical Support, Cisco Technologies, Customer Service, Switches, Network Security, Information Technology, Routers, Leadership, Windows XP

Education
Westwood College-Houston South   2010 — 2012
Associate of Applied Science, Information Technology, 3.33

Andrea Cargill-Moss Andrea Cargill-Moss Fort Lauderdale, Florida Details
Andrea Cargill-Moss's Interactive Response Technologies, (IRT) Experience October 2011 - April 2012
Job Answering Service Professional at Global Response
Industry Consumer Services
Experience
Global Response  March 2013 - Present
Interactive Response Technologies, (IRT)   October 2011 - April 2012
Colina General Insurance   November 2009 - January 2011

Skills
Emergency Nursing, Call Centers, Customer Satisfaction, Outlook, Microsoft Excel, Team Building, Data Entry, Microsoft Office, Customer Service, Customer Retention, Telephone Skills

Education
Atlantic Technical Center   2014 — 2015
licentiate degree, Critical Care Nursing

Florida Memorial College   2002 — 2005
Biology/ Nursing

C V Bethel Senior High   1999 — 2002
Diploma, Business with Spanish

Richard Eychner Richard Eychner Houston, Texas Details
Richard Eychner's Interactive Response Technologies, (IRT) Experience April 2009 - July 2009
Job Equity Research Associate at Raymond James Financial Inc.
Industry Capital Markets
Experience
Raymond James Financial Inc.  June 2014 - Present
Tulane University  July 2013 - June 2014
Momentum Trading Group   January 2012 - April 2013
Interactive Response Technologies, (IRT)   April 2009 - July 2009

Skills
Equity Trading, Equity Research Analysis, Options, Microsoft Excel, VBA, Equity Capital Markets, Bloomberg Terminal, Thomson Reuters Eikon, LIM Morningstar, Energy Markets, Energy Industry, Commodity Markets, Financial Modeling, Energy Management, Financial Econometrics, Trade Risk Management, Data Analytics, QuickBooks, Microsoft Office, Corporate Finance, Capital Markets, Analysis, Trading, Bloomberg, Valuation, Finance, Equities

Education
Tulane University - A.B. Freeman School of Business   2013 — 2014
Masters of Management in Energy, Finance and Trading, 3.9/4.0

University of Florida - Warrington College Of Business   2007 — 2011
Bachelor of Science (B.S.), Finance, 3.5/4.0

Krista Johnson Krista Johnson Houston, Texas Area Details
Krista Johnson's Interactive Response Technologies, (IRT) Experience September 2009 - February 2011
Job Sales Coordination & Marketing Support
Industry Telecommunications
Experience
NetVersant Solutions  January 2015 - Present
Intertek  August 2014 - November 2014
Oil States Industries  November 2013 - July 2014
Wyman Gordon  April 2011 - August 2013
Interactive Response Technologies, (IRT)   September 2009 - February 2011
Univar  2008 - 2009
Chemcentral  2004 - 2008
Asurion  2003 - 2004
XO Communications (Formerly Nextlink)   January 2000 - January 2003
Houston Cellular  1997 - 2000

Skills
Customer Retention, Customer Satisfaction, Management, Call Center, Customer Service, Performance Management, Sales, B2B, Telecommunications, Quality Assurance, Manufacturing, Forecasting, Procurement, Coaching, New Business Development, Microsoft Office, Call Centers, Account Management, Sales Management, Time Management, Project Management, Operations Management, Leadership, Team Building, Contract Negotiation, Human Resources, Inventory Management, Logistics, Cross-functional Team..., Budgets, Six Sigma, Purchasing, Pricing, Supply Chain Management, Business Development, Process Improvement, Negotiation, Training, Project Planning, Team Leadership, Customer Relations, Problem Solving, Continuous Improvement, Microsoft Excel, CRM

Education
Stephen F. Austin State University

Stephen F. Austin State University
Speech Communications & Radio /TV

Deniro Hubbard Deniro Hubbard Houston, Texas Details
Deniro Hubbard's Interactive Response Technologies, (IRT) Experience June 2012 - Present
Job Midway Technician at Dave & Buster's Inc.
Industry Entertainment
Experience
Dave & Buster's Inc.   March 2013 - Present
Interactive Response Technologies, (IRT)   June 2012 - Present
Regal Entertainment Group  January 2009 - June 2011

Skills
Customer Service, Troubleshooting, Photoshop, Microsoft Office, Outlook, Time Management

Education
University of Houston-Downtown   2011 — 2015

Art Institute of Houston   2010 — 2011

Bernadine Raymonvil Bernadine Raymonvil Fort Lauderdale, Florida Details
Bernadine Raymonvil's Interactive Response Technologies, (IRT) Experience August 2006 - November 2012
Job Student at University of Phoenix
Industry Hospital & Health Care
Experience
Private Duty  January 2012 - Present
Interactive Response Technologies, (IRT)   August 2006 - November 2012

Skills
Customer Service, Medical Terminology, Data Entry, Cpr Certified

Education
University of Phoenix   2013 — 2015
Associate of Arts (A.A.), Healthcare Administrator/EHR

Medvance Institute-Fort Lauderdale   2004 — 2005
Diploma, Medical/Clinical Assistant

Kassandra Holland Kassandra Holland Oklahoma City, Oklahoma Details
Kassandra Holland's Interactive Response Technologies, (IRT) Experience July 2011 - September 2011
Job Administrative Assistant at Smith Roberts National
Industry Civil Engineering
Experience
Smith-Roberts National Corporaion   September 2012 - Present
Holiday Inn Express and Suites- Bethany   December 2011 - August 2012
Interactive Response Technologies, (IRT)   July 2011 - September 2011
Holiday Inn Express & Suites Chickasha   January 2011 - May 2011
University of Science and Arts of Oklahoma  August 2009 - April 2011

Skills
Microsoft Word, Microsoft Excel, Adobe Acrobat, Outlook, Microsoft Office, PowerPoint, Customer Service, Administrative..., Teamwork, Research, Office Management, Data Entry, English, Administrative..., Public Speaking, Construction, Management, Civil Engineering, Social Media

Education
University of Science and Arts of Oklahoma   2009 — 2011
Bachelor of Science (B.S.), Business Administration, Management and Operations

East Central University   2006 — 2008

Alexander Bostic Alexander Bostic Opa Locka, Florida Details
Alexander Bostic's Interactive Response Technologies, (IRT) Experience May 2007 - July 2009
Job Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
BrightSky - Your Diabetes Connection  July 2009 - Present
BrightSky - Your Diabetes Connection  2009 - 2013
Interactive Response Technologies, (IRT)   May 2007 - July 2009

Skills
Customer Service, Customer Retention, Customer Support, Customer Satisfaction, Cashiering, Cash Register, Bookkeeping, Data Entry, Filing, Typing, Postage Meter, Call Centers, Supervisory Experience, Supervising, Collections, Sales, Supply Management, Inventory Management, Inventory Control

Education
Grambling State University   1982 — 1986
Pre-requisite Courses, Basic courses

Miami Norland Senior High School   1980 — 1982
High School, Basic Studies

Maxine Washington Maxine Washington Miami/Fort Lauderdale Area Details
Maxine Washington's Interactive Response Technologies, (IRT) Experience 2011 - 2013
Job Placement Specialist
Industry Staffing and Recruiting
Experience
CareerSource Broward  October 2014 - Present
Velkin International, Inc.   February 2013 - September 2014
Interactive Response Technologies, (IRT)   2011 - 2013
Money Concepts  2007 - 2009

Skills
Temporary Placement, Internet Recruiting, Screening Resumes, Building Relationships, Recruiting, Office Administration, Applicant Tracking..., Human Resources, Networking, Social Networking, Talent Acquisition, Interviews, Employee Relations, Resume Writing, Contract Recruitment, Onboarding, Leadership, Time Management, Temporary Staffing, Hiring, Microsoft Office, Customer Service, Talent Management

Education
University of South Florida   2008 — 2011
Bachelor of Arts (B.A.), International Relations and Affairs

Linette Caicedo Linette Caicedo Fort Lauderdale, Florida Details
Linette Caicedo's Interactive Response Technologies, (IRT) Experience September 1999 - May 2003
Job Marketing Communications Consultant
Industry Marketing and Advertising
Experience
CaiCreative Design & Development   February 2014 - Present
Arise Virtual Solutions Inc.  September 2011 - January 2014
The Results Companies  June 2003 - June 2011
Interactive Response Technologies, (IRT)   September 1999 - May 2003
Transamerica Intellitech  September 1997 - August 1999
Remedy Intelligent Staffing  January 1996 - September 1997
Sun Dream Yacht Charters   July 1992 - December 1995

Skills
Project Management, Training and Development, Meeting & Event..., Process Improvement, Copywriting, Organizational..., Call Center, Content Development, Customer Experience, Training, Call Centers, Recruiting, Leadership, Human Resources, Management, Business Development, Operations Management, Customer Retention, Outsourcing, Program Management, Strategic Planning, CRM, Coaching, Vendor Management, Sales, Employee Relations, Marketing Strategy, Marketing Communications, Project Planning, Customer Satisfaction, Lead Generation, Marketing, Corporate Marketing &..., Marketing Management, Media, Public, Client..., Copywriting & Content..., Online Marketing, RFP Proposal Management..., Email Marketing, Program Implementation..., Learning Management, BPO, Change Management, Employee Engagement, Inbound Marketing, Strategic Partnerships, Direct Marketing, Performance Management, Strategy, Call Center Development

Education
Florida Atlantic University   2011 — 2011
CMP, Meeting and Event Management Certification

Nova Southeastern University   1989 — 1993
Bachelor of Science (B.S.), Business Administration

Kendrick King Kendrick King United States Details
Kendrick King's Interactive Response Technologies, (IRT) Experience June 2011 - April 2014
Job C&I Analyst
Industry Oil & Energy
Experience
NRG Energy  April 2014 - Present
Interactive Response Technologies, (IRT)   June 2011 - April 2014
Texas Southern University  August 2010 - May 2011
Lowe's Home Improvement  January 2008 - January 2011
Circuit City  January 2007 - January 2008

Skills
Workforce Management, Call Center, Inbound Marketing, Avaya, Customer Experience, Customer Satisfaction, PeopleSoft, Performance Management, Technical Support, Customer Service, PowerPoint, iOS, Business Analysis, CMS, Oracle, Citrix, Remote Desktop, Nuasis, Skype, Microsoft Excel, Microsoft Word, Facebook, Instagram, Twitter, Internal Communications, Social Media, Outsourcing, Warehousing, YouTube, Call Centers, Employee Relations, Retail, Access, Critical Thinking, SharePoint, Social Networking, Visio, CRM, 10 Key, SAP, Data Entry, Microsoft Office, Public Speaking

Education
Texas Southern University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Stephanie Vixamar-Leandre, B.S. Stephanie Vixamar-Leandre, B.S. Orlando, Florida Area Details
Stephanie Vixamar-Leandre, B.S.'s Interactive Response Technologies, (IRT) Experience February 2013 - June 2013
Job Administrative Assistant at Lutheran Counseling Services
Industry Mental Health Care
Experience
Lutheran Counseling Services   January 2015 - Present
Intelity  August 2014 - December 2014
IMPOWERFL  September 2013 - June 2014
Allied Barton Security  June 2013 - August 2013
Interactive Response Technologies, (IRT)   February 2013 - June 2013
Office Depot  January 2012 - March 2013
The Walt Disney Company  August 2011 - January 2012
Office Depot  March 2008 - August 2011

Skills
Customer Service, Microsoft Office, Copying, Sales Process, Public Speaking, Team Building, Healthcare, Team Leadership, File Management, Fundraising, Sales Management, Office Management, Marketing Strategy, Strategic Planning, Loss Prevention, Microsoft Works, Coaching, Operations Management, Research, Employee Training, Microsoft Word, Leadership, Time Management, Marketing, Training, Data Entry, Nonprofits, PowerPoint, Community Outreach, Strategy, Microsoft Excel, Customer Satisfaction, Leadership Development, Event Planning, Inventory Management, Recruiting, Teamwork, Customer Retention, Social Networking, Sales, Supervisory Skills, Conflict Resolution, Management, Organizational..., Staff Development, Event Management, Public Relations, Social Media, Program Development, Volunteer Management

Education
University of Phoenix   2014 — 2015
Master’s Degree, Health/Health Care Administration/Management, 3.6 GPA

DeVry University   2011 — 2012
Bachelor’s Degree, Bachelor of Science in Health Service Management, Graduated, 3.2 GPA

Miami Dade College   2007 — 2009
Associates of Arts, Nursing, Graduated, 3.3 GPA

William H. Turner Technical Arts High School   2003 — 2007
High School Diploma, Health Academy, Graduated, 4.1 GPA

Brent Spinn Brent Spinn Alvin, Texas Details
Brent Spinn's Interactive Response Technologies, (IRT) Experience April 2009 - October 2010
Job Student at Alvin Community College
Industry Consumer Services
Experience
Interactive Response Technologies, (IRT)   April 2009 - October 2010
Dish Network  March 2008 - April 2009
Darque Tan  September 2006 - March 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks

Education
Alvin Community College   2011 — 2015
Associate's degree, Registered Nursing/Registered Nurse

Gigi Gonzalez Gigi Gonzalez Henderson, Nevada Details
Gigi Gonzalez's Interactive Response Technologies, (IRT) Experience February 2000 - March 2002
Job Call Center Supervisor/Quality Assurance
Industry Leisure, Travel & Tourism
Experience
Norwegian Cruise Lines  July 2009 - October 2011
Norwegian Cruise Lines  March 2002 - July 2009
Interactive Response Technologies, (IRT)   February 2000 - March 2002
U.S. Customs Miami   January 1996 - February 2000
Celebrity Cruises  September 1989 - December 1995
Carnival Cruise Line  January 1987 - January 1989

Skills
Microsoft Office, Avaya, IEX, Quality Assurance, Performance Monitoring, Hiring, Performance Appraisal, Coaching, Customer Service, Spanish, Customer Retention, Negotiation, Performance Management, Customer Satisfaction, Team Building, Strategic Planning, New Business Development, Leadership, Budgets, Project Management, Management, Call Centers, Sales, Project Planning, Marketing Strategy, Business Development, Tourism, Sales Operations, Hospitality, Competitive Analysis, Sales Management, Social Media Marketing, Business Analysis, Training, Marketing, Pricing, Event Management, Operations Management, Human Resources, Online Marketing, Inventory Management, Recruiting, Advertising, Employee Relations, Process Improvement, Online Advertising, Hotels, Forecasting, Team Leadership, Contract Negotiation

Education
Coral Gables High   1983 — 1985

Broward College
Associate of Science, Business Administration; Marketing

Bernice Joseph Bernice Joseph Fort Lauderdale, Florida Details
Bernice Joseph's Interactive Response Technologies, (IRT) Experience August 2009 - November 2010
Job Concierge at Fontainebleau Miami Beach
Industry Consumer Services
Experience
Convey Health Solutions  September 2014 - Present
Fontainebleau Miami Beach  February 2013 - May 2014
Whole Foods Market  November 2010 - February 2013
Interactive Response Technologies, (IRT)   August 2009 - November 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Keiser University-Ft Lauderdale   2014 — 2017
Bachelor's Degree, Business Administration/ Human Resources Management, 4.0

Broward College   2009 — 2011

Simon Tomlinson Simon Tomlinson Fort Lauderdale, Florida Details
Simon Tomlinson's Interactive Response Technologies, (IRT) Experience October 2008 - September 2009
Job Computer Repair/Network Technician
Industry Information Technology and Services
Experience
Alorica  February 2015 - Present
Self-employed  March 2010 - Present
Advanced Tech Support  March 2013 - November 2014
As technology   August 2012 - December 2013
The Retail Outsource  January 2012 - June 2012
Ann Taylor LOFT  September 2011 - March 2012
The Cellular Connection  June 2011 - July 2011
G By Guess  September 2009 - March 2011
Interactive Response Technologies, (IRT)   October 2008 - September 2009
Convergys  February 2007 - September 2008

Skills
Spyware, Troubleshooting, Networking, Shipping, Hardware, Laptops, Computer Repair, Customer Service, Call Center, Customer Satisfaction, Computer Hardware, Technical Support, Sales, System Administration, Windows 7, Windows XP, Outlook, Software Installation, Windows Vista, Help Desk Support, Printers, Microsoft Office, Wireless Networking, A Certified, Computer Maintenance, Customer Experience, Windows XP Pro, Antivirus, Routers, Operating Systems, Wireless, Customer Retention, OS X, Access, Windows, Network Administration, Servers, Security, Active Directory, Microsoft Excel, Blackberry, Software, IT Operations, TCP/IP, Information Technology, Network Security, CompTIA A Certification, Computer Security, Cabling, Social Networking

Education
Florida Career College   2008 — 2010
Technical Diploma, Computer Repair/Network Technician

Full Sail University   2003 — 2004
Associates, Recording Arts

Christine Jusino Christine Jusino Bridgeport, Connecticut Details
Christine Jusino's Interactive Response Technologies, (IRT) Experience October 2007 - January 2009
Job Human Resource Coordinator at Lecoq Cuisine Corporation
Industry Consumer Services
Experience
Lecoq Cuisine Corporation   June 2015 - Present
Town of Greenwich  March 2015 - June 2015
LeadQual, LLC  January 2015 - March 2015
Towers Watson  September 2014 - November 2014
Xerox  August 2011 - July 2014
CVS Caremark  September 2009 - July 2011
Florida's Blood Centers (FBC)   January 2009 - August 2009
Interactive Response Technologies, (IRT)   October 2007 - January 2009
Inktel Contact Center Solutions  February 2007 - December 2008

Skills
Management, Customer Service, Microsoft Office, Leadership, Training, Microsoft Excel, Outlook Express, PeopleSoft, Employee Benefits, Call Centers, HIPAA, Outlook, Human Resources, Claim, Customer, Health Insurance, Healthcare Management, Disability Insurance, Pensions, Leave of Absence, Retirement, Flexible Spending..., HRIS

Education
Colorado Technical University   2012 — 2016
Bachelor's of Science in Health Care Management, Health/Health Care Administration/Management

Colorado Technical University   2012 — 2015
Associate's of Science in Health Care Administration, Health/Health Care Administration/Management, 3.11 GPA

shakara davis shakara davis Tallahassee, Florida Details
shakara davis's Interactive Response Technologies, (IRT) Experience May 2012 - September 2012
Job Student at Florida Agricultural and Mechanical University
Industry
Experience
Interactive Response Technologies, (IRT)   May 2012 - September 2012
Steve Madden  January 2011 - September 2011

Education
Florida Agricultural and Mechanical University   2011 — 2015

Miami Northwestern Sr. High School
Diploma

Jazman Mason Jazman Mason Fort Myers, Florida Area Details
Jazman Mason's Interactive Response Technologies, (IRT) Experience 2007 - 2008
Job Author , Librarian, poet
Industry Education Management
Experience
Delta Air Lines  2014 - Present
Soulchild Entertainment   January 2012 - Present
Jan Moran Collier City Learning Library   2013 - 2014
boca raton housing authority   2009 - 2012
Interactive Response Technologies, (IRT)   2007 - 2008

Skills
Public Speaking, Microsoft Office, Management, Customer Service, Published Author, Nonprofits, Teaching, Leadership, Microsoft Excel, Event Planning, Microsoft Word, Marketing, Training, Interviews, Fundraising, Team Building, Employee Relations, Human Resources, Policy, Community Outreach, PowerPoint, Program Development, Staff Development, Editing, Social Networking, Creative Writing, Research, Higher Education, Coaching, Advertising, Grant Writing, Strategic Planning, Public Relations, Social Media, Blogging, Press Releases, Outlook, Adult Education, Facebook, Curriculum Development, Copywriting, Newsletters, New Business Development, Journalism, Copy Editing, Recruiting, Books, Curriculum Design, Classroom, HRIS

Education
Palm Beach State College   2011 — 2011
Associate of Arts (AA), Educational Leadership and Administration, General

Deerfield Beach High School   1999 — 2003
Education

Kevin Kavanaugh Kevin Kavanaugh Harlingen, Texas Details
Kevin Kavanaugh's Interactive Response Technologies, (IRT) Experience 1996 - 1997
Job Site Director at Qualfon
Industry Telecommunications
Experience
Qualfon  March 2014 - Present
KCG Consulting   1999 - 2014
Kavanaugh CallCenter Group  2010 - 2013
Rockwell  1997 - 1999
Interactive Response Technologies, (IRT)   1996 - 1997

Skills
Software Project..., Program Management, Integration, Project Delivery, Vendor Management, Telecommunications, Management, Resource Management, Business Process, Team Management, Call Centers, Call Center, CRM, Strategy, Recruiting, Customer Experience, Operations Management, Management Consulting, Training, Cross-functional Team..., Workforce Management, Business Analysis, Customer Satisfaction, Contact Centers, Start-ups, Process Improvement, Performance Management, Project Management, Customer Retention, Leadership, Coaching, Telemarketing, Account Management, VoIP, Executive Management, Contract Negotiation, Call Center Development, Lead Generation, Quality Assurance, Unified Communications, Managed Services, IVR, BPO, Inbound Marketing, Business Process..., Telephony, Consulting, Customer Service, SaaS, Contact Center...

Education
Florida International University   1993 — 1995
Political Science and Government and Business

University of Nebraska-Lincoln   1991 — 1993
Political Science and Government

Jessika Briceno Jessika Briceno Hialeah, Florida Details
Jessika Briceno's Interactive Response Technologies, (IRT) Experience August 2008 - April 2009
Job Graphic Designer
Industry Graphic Design
Experience
Florida International University  July 2012 - August 2014
Interactive Response Technologies, (IRT)   August 2008 - April 2009
Pizza Hut  March 2007 - April 2008

Skills
Typography, Logo Design, Corporate Identity, Photo Restoration, Package Design, Brochure Design, Poster Design, Editorial Layout, Advertising Layout, Print Production, Web Design, Photography, Layout, Posters, Brochures, QuarkXPress, Flyers, Advertising, WordPress, Dreamweaver, InDesign, Photoshop, Illustrator, Editorial, Packaging

Education
Art Institute of Fort Lauderdale   2008 — 2012
Associate of Science Degree, Graphic Design

Hialeah-Miami Lakes Senior High   2004 — 2008
High School Diploma

Crystal Murray Crystal Murray Boca Raton, Florida Details
Crystal Murray's Interactive Response Technologies, (IRT) Experience August 2007 - November 2007
Job Administrative Assistant at Law Office of Jani Maurer
Industry Legal Services
Experience
Law Office of Jani E. Maurer   December 2008 - Present
Isle Casino at Pompano Park   2007 - 2008
Interactive Response Technologies, (IRT)   August 2007 - November 2007

Skills
PACER, Multitasking Skills, Oral & Written..., Sound Analytical Skills, Interpersonal Skill, Solid computer skills, Works well in a team, Works well individually, Highly motivated..., Microsoft Word, Wordperfect, Microsoft Excel, Outlook, ProDoc, Adobe Acrobat, Divorce Power Analyzer, Westlaw

Education
Broward Community College   2011 — 2013
Associate of Science (A.S.), Legal Assisting

University of Florida   2003 — 2005

Shuntranette Sudds Shuntranette Sudds Houston, Texas Details
Shuntranette Sudds's Interactive Response Technologies, (IRT) Experience May 2010 - March 2011
Job Attendant at Hyatt Regency houston
Industry Food & Beverages
Experience
Hyatt Regency houston  January 2012 - Present
Contemporary Services Corporation - CSC  February 2011 - Present
Interactive Response Technologies, (IRT)   May 2010 - March 2011
Walmart  June 2008 - June 2009

Skills
Security, Customer Service, TABC Certified, Cashiering, Customer Satisfaction, Troubleshooting, Microsoft Word, Microsoft Office, Internet, Sales

Education
Houston Community College   2013 — 2015

Shawna Haueisen Shawna Haueisen Leominster, Massachusetts Details
Shawna Haueisen's Interactive Response Technologies, (IRT) Experience October 2007 - May 2008
Job Office Management/ Paralegal Student
Industry Entertainment
Experience
Comcast  May 2015 - Present
Target  September 2014 - December 2014
UPS Freight  February 2011 - June 2013
Nanny for the Yost Family   January 2009 - January 2011
Interactive Response Technologies, (IRT)   October 2007 - May 2008

Skills
Office Administration, Microsoft Word, PowerPoint, Proficient Typing Skills, Microsoft Excel, Phone Etiquette, Legal Research, Administrative..., Telephone Skills, Data Entry, Outlook, Invoicing, Call Centers, Customer Service

Education
Mount Wachusett Community College   2012 — 2014
Associate's Degree, Paralegal, 3.78 GPA

East Central University   2005 — 2007
Education

Markenley Belotte Markenley Belotte Fort Lauderdale, Florida Details
Markenley Belotte's Interactive Response Technologies, (IRT) Experience January 2013 - June 2013
Job Sales and Service Representative at Convergys
Industry Law Enforcement
Experience
Convergys Corporation  June 2013 - Present
McDonald's Corporation  March 2013 - June 2013
Interactive Response Technologies, (IRT)   January 2013 - June 2013
Teleperformance  October 2012 - January 2013
Winn Dixie Stores  July 2010 - August 2012

Skills
Microsoft Office, Customer Service, Google Docs, Social Media, Public Speaking, Citrix, Sales

Education
Broward Community College   2011 — 2012
Associate of Arts (AA), Criminal Justice and Corrections

Huguelene Jean-Philippe Huguelene Jean-Philippe Miami/Fort Lauderdale Area Details
Huguelene Jean-Philippe's Interactive Response Technologies, (IRT) Experience September 2007 - May 2008
Job Administrative Assistant/ Clinical
Industry Medical Practice
Experience
Mary Kay Idependent Consultant  April 2012 - August 2014
Women's Cancer Care Center   2012 - 2012
Carnival Corporation  February 2009 - October 2010
Interactive Response Technologies, (IRT)   September 2007 - May 2008

Skills
Customer Service, Customer Satisfaction, Cosmetics, Sales, Administration, Management, Team Building, Data Entry, Training, Time Management

Education
Keiser University-Ft Lauderdale   2010 — 2011
Associate's degree, Medical Assisant

Archbishop curley notre dame   2004 — 2007
High Diploma, High School/Secondary Diplomas and Certificates

Patricia Onyejekwe Patricia Onyejekwe Baton Rouge, Louisiana Area Details
Patricia Onyejekwe's Interactive Response Technologies, (IRT) Experience November 2008 - February 2009
Job Human Resources Professional
Industry Human Resources
Experience
Houston ISD  February 2009 - August 2011
Interactive Response Technologies, (IRT)   November 2008 - February 2009

Skills
Microsoft Office, Data Entry, Customer Service, Teaching, Sales, Call Centers, Sales Operations, Training, Public Speaking, Employee Relations, Human Resources, Recruiting, Research, Coaching, Community Outreach

Education
Texas Southern University   2008 — 2011
Masters, Public Administration

Southern University and Agricultural and Mechanical College at Baton Rouge   2003 — 2007
Bachelolrs of Arts, Political Science

Jocelyn Efford Jocelyn Efford Opa Locka, Florida Details
Jocelyn Efford's Interactive Response Technologies, (IRT) Experience 2011 - 2011
Job Traveling the world
Industry Outsourcing/Offshoring
Experience
Trax USA Corp  August 2015 - Present
Trax USA Corp  August 2015 - Present
FlashBanc, LLC  May 2013 - June 2015
First Data Merchant Services  January 2012 - April 2013
Interactive Response Technologies, (IRT)   2011 - 2011

Skills
Customer Service, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Sales, Microsoft Word, Training, PowerPoint, Customer Experience, Call Centers, Workforce Management, Customer Satisfaction, BPO, Salesforce.com, B2B, Team Building, Business Development

Education
Florida Memorial College   2006 — 2010
B.S., Aviation

American Senior High   2002 — 2006
Diploma, General Studies

Jessica Braithwaite Jessica Braithwaite Hollywood, Florida Details
Jessica Braithwaite's Interactive Response Technologies, (IRT) Experience March 2011 - March 2012
Job Child Care Worker
Industry Retail
Experience
Family Resource Center  June 2014 - Present
Hertz  2013 - 2014
Forever 21  February 2010 - August 2013
Interactive Response Technologies, (IRT)   March 2011 - March 2012

Education
Broward College   2010 — 2014
In Progress, Registered Nursing/Registered Nurse

Miami Norland Sr High   2005 — 2009
High School, Diploma

Norkeia Barnes Norkeia Barnes Pompano Beach, Florida Details
Norkeia Barnes's Interactive Response Technologies, (IRT) Experience January 2010 - December 2012
Job Accounting/Bookkeeping at First Class Tax Pros LLC
Industry Human Resources
Experience
First Class Tax Pros LLC   October 2011 - Present
Saveology  March 2012 - January 2013
Interactive Response Technologies, (IRT)   January 2010 - December 2012
PRC, LLC  April 2010 - January 2012

Education
Ashworth College   2012 — 2014
Associate's degree, Paralegal

Ashworth College   2012 — 2014
Associate's degree, Accounting

Natayah oates Natayah oates Fort Lauderdale, Florida Details
Natayah oates's Interactive Response Technologies, (IRT) Experience March 2008 - January 2012
Job Student at University of Phoenix
Industry Consumer Services
Experience
Global Response  May 2013 - October 2013
Saveology.com ™   February 2013 - April 2013
Teleperformance  March 2012 - February 2013
Interactive Response Technologies, (IRT)   March 2008 - January 2012

Skills
Training, Sales Management..., Supervisory Experience, Customer Service, Customer Retention, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Interviews, Sales, Sales Management, Data Entry, Quality Assurance

Education
University of Phoenix   2013 — 2019
Associate of Arts (AA), Human Resources Management and Services

Chad Mason Chad Mason Indianapolis, Indiana Area Details
Chad Mason's Interactive Response Technologies, (IRT) Experience 2004 - 2006
Job Client Management Leader at Xerox
Industry Hospital & Health Care
Experience
Xerox  February 2015 - Present
Express Scripts  February 2006 - January 2015
Express Scripts  December 2008 - May 2009
Express Scripts  2006 - 2009
Interactive Response Technologies, (IRT)   2004 - 2006
InfoCision Management Corporation  2002 - 2004

Skills
Operations Management, Corporate Finance, Offshore Outsourcing, Outsourcing Management, Procurement Outsourcing, Account Management, Contact Centers, BPO, Operational Turnaround, Change Management, Strategic Planning, Managing Start-ups, Strategic Vision, Optimization, Business Planning, Creative Problem Solving, Innovation, Customer Service..., Quality Management, Strategy Execution, Business Process..., Statistics, Business Analysis, Financial Analysis, Forecasting, Strategic Negotiations, Operational Excellence, Vendor Management, Problem Solving, Cross-functional Team..., Program Management, Call Center Development, Management, Process Improvement

Education
University of Minnesota-Twin Cities   1988 — 1992
Bachelor of Science (B.S.), Economics/Statistics

Heriot-Watt University
MBA course work

Bobby Marshall Bobby Marshall Miami, Florida Details
Bobby Marshall's Interactive Response Technologies, (IRT) Experience September 2003 - February 2007
Job ECommerce Manager at GarageLab LLC
Industry Internet
Experience
GarageLab LLC   January 2014 - Present
Walgreens  November 2009 - January 2014
Flextronics  2007 - 2009
Interactive Response Technologies, (IRT)   September 2003 - February 2007
Aramark  January 1997 - February 2005

Skills
Inventory Management, Cashiering, Merchandising, Store Management, Customer Service, Inventory Control, Microsoft Office, Planograms, Microsoft Word, Microsoft Excel, PowerPoint, Cash Register, Shrinkage, Loss Prevention, Retail, Teamwork, Team Leadership, Training, Visual Merchandising, Outlook, Cash Handling Experience, Leadership, Telephone Skills, Management, Phone Etiquette, Critical Thinking, Hiring, Customer Experience, Inventory, Event Planning, Profit, Troubleshooting, Team Building, POS, Sales, Store Operations, Retail Sales, Customer Satisfaction

Education
Brown Mackie College-Miami   2013 — 2015
Bachelor of Business Administration (BBA), Accounting and Business/Management

ITT Technical Institute-Miami   2003 — 2005
Associate of Science (AS), Information Technology - Computer Network Systems

ITT Technical Institute-Miami
Computer Systems Networking and Telecommunications

South Miami Senior High

Kendall Foster Kendall Foster United States Details
Kendall Foster's Interactive Response Technologies, (IRT) Experience January 2009 - June 2009
Job at
Industry Military
Experience
United States Department of Defense  June 2014 - Present
United States Department of Defense  September 2009 - June 2014
Interactive Response Technologies, (IRT)   January 2009 - June 2009

Skills
Logistics, Human Resources, Microsoft Office, Purchasing, Organization, Research, Analysis, Forecasting, Contract Management, Inventory Management, Customer Service, Public Speaking, Project Management, Government, Project Planning, PowerPoint, Sales

Education
East Central University   2010 — 2012
Master of Science (MS), Human Resources Administration

East Central University   2006 — 2009
Bachelor of Arts (BA), Political Science

Dorphise Jean Dorphise Jean Miami/Fort Lauderdale Area Details
Dorphise Jean's Interactive Response Technologies, (IRT) Experience May 2008 - March 2010
Job Music Composer/Music Manager/Criminal Justice Industry
Industry Law Practice
Experience
Loehmann's  December 2012 - July 2013
Kmart Corporation  March 2010 - December 2012
Interactive Response Technologies, (IRT)   May 2008 - March 2010

Skills
Physical Security, Surveillance, Customer Service, Cashiering, Cash Register, Security, Loss Prevention, Microsoft Office, Microsoft Word, Microsoft Excel, Phone Skills, PowerPoint, Multi-line Phone, Clerical Skills, Inventory, Customer Satisfaction, Retail Sales, Dispatching, Retail, Operations Management, Private Investigations, Time Management, CCTV, Store Management, Facebook, Team Building, Employee Training, Asset Protection, Criminal Justice, Data Entry, Interviews, Telephone Skills

Education
Miami Dade College   2006 — 2011
Bachelor of Applied Science (B.A.Sc.), Public Safety Management

World Hope Academy   2002 — 2006
High School Diploma, Basic Skills and Developmental/Remedial Education

Latoya Worthington Latoya Worthington Miami, Florida Details
Latoya Worthington's Interactive Response Technologies, (IRT) Experience June 2011 - July 2012
Job Sales Associate at Macy's
Industry Retail
Experience
Macy's  November 2012 - Present
Interactive Response Technologies, (IRT)   June 2011 - July 2012
Mini Mart & Beauty Supplies   December 2009 - January 2011

Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Sales, Microsoft Word, Microsoft Excel, Microsoft Office, Recruiting, Hair Braiding, Hospitality, Hands-on Training, Hair, PowerPoint, POS, Problem Solving, Organization, Leadership, Assistant Work, Fast Learner, Packing, Inventory, Stocking, Front, Shampoo, Salons, Direct Patient Care

Education
Robert Morgan Educational Center   2013 — 2013
Nursing Assistant/Aide and Patient Care Assistant/Aide

ABC Bartending School   2012 — 2012
License Certificate, Bartending/Bartender

University College of the Cayman Islands   2005 — 2006
Certificate, Computer Programming, Specific Applications

Genidia Moise Genidia Moise Greater Boston Area Details
Genidia Moise's Interactive Response Technologies, (IRT) Experience February 2008 - December 2008
Job Prospective Author
Industry Executive Office
Experience
Marsh & McLennan Companies  2015 - Present
Rasmussen College  April 2012 - January 2015
ABC Television  September 2013 - December 2013
HerLau   May 2011 - December 2013
Celebration Cruise Line  June 2009 - September 2009
University Hospital and Medical Center  January 2009 - May 2009
Interactive Response Technologies, (IRT)   February 2008 - December 2008
Maranatha Auto Sales   September 2005 - January 2008

Skills
Higher Education, Human Resources, New Hire Orientations, Microsoft Office, Customer Service, Staff Development, Training, Team Building, Resume Writing, Public Speaking, Leadership Development, Leadership, Coaching, Event Planning, Organizational..., Social Networking, Telephone Skills

Education
Rasmussen College   2010 — 2012
Pre-Law/Paralegal, Family Law, Corporate Law, Legal Terminology, Statistics, etc.

Rasmussen College
Associate's Degree

Keiko Richter Keiko Richter Greater Boston Area Details
Keiko Richter's Interactive Response Technologies, (IRT) Experience 1997 - 1998
Job Collections Systems Engineer at Museum of Fine Arts, Boston
Industry Information Technology and Services
Experience
Museum of Fine Arts, Boston  January 2013 - Present
Miami Hoshuko, Inc   2009 - 2012
ACD Systems of America, Inc   2003 - 2005
Deneba Systems, Inc   1998 - 2003
Interactive Response Technologies, (IRT)   1997 - 1998

Skills
Microsoft SQL Server, Databases, T-SQL, C#, Visual Basic, ASP, .NET, ASP.NET, SQL, Web Applications, Web Development, Software Development, JavaScript, HTML, Japanese, Visual Studio, OOP, Win32 API, Microsoft Visual Studio, XML, jQuery, AJAX, Agile Methodologies, Software Engineering, C, User Interface, CSS, ASP.NET MVC, Testing, Web Services, E-commerce, IIS, Software Design, Oracle, C++, VB.NET, Crystal Reports, Windows Server, Windows, Object Oriented Design, MFC, Objective-C, iOS development, Xcode, The Museum System, TMS, Museums

Education
Florida International University   1993 — 1996
Bachelors, Computer Science

alexis sowell alexis sowell Houston, Texas Area Details
alexis sowell's Interactive Response Technologies, (IRT) Experience August 2010 - May 2012
Job Human Resources Technician at City of Houston
Industry Staffing and Recruiting
Experience
City of Houston  August 2014 - Present
Kuehne + Nagel  February 2013 - Present
Asurion  January 2012 - Present
Interactive Response Technologies, (IRT)   August 2010 - May 2012
Burnett Staffing Specialists / Choice Staffing Services  September 2011 - January 2012

Skills
Recruiting, Talent Acquisition, PeopleSoft, Onboarding, Technical Recruiting, Contract Recruitment, Microsoft Office, Clerical Skills, Management, Team Leadership, Quality Assurance, Administrative..., Administrative...

Education
Texas Southern University   2011 — 2012

Lone Star College   2009 — 2011
2yr, Education

Chaquita Williams Chaquita Williams Houston, Texas Details
Chaquita Williams's Interactive Response Technologies, (IRT) Experience December 2009 - December 2012
Job Dispatcher at John Moore Services
Industry Consumer Services
Experience
Thomas protective services inc   February 2013 - Present
John Moore Services  March 2014 - March 2015
U.S. Security Associates   2012 - 2013
Interactive Response Technologies, (IRT)   December 2009 - December 2012

Skills
Filing, Typing, Computers, Company Secretarial Work, Customer Service, HR Project Management, Data Entry, Strategic Planning, Leadership, Microsoft Office, Team Building, Social Networking, Public Speaking

Education
Fortis institute   2014 — 2015
Certification, Medical billing and coding

Northwest Educational Center   2012 — 2013
Computer business, Computer Science

Klein Forest HS   2005 — 2009
College prep, College/University Preparatory and Advanced High School/Secondary Diploma Program

Shyanne Fullerton Shyanne Fullerton Washington, District Of Columbia Details
Shyanne Fullerton's Interactive Response Technologies, (IRT) Experience January 2010 - May 2010
Job Data Entry at SOL VISTA
Industry Information Technology and Services
Experience
SOL VISTA   October 2015 - Present
Fannie Mae  January 2014 - May 2015
Year Up  September 2013 - July 2014
Sodexo  May 2011 - May 2013
Interactive Response Technologies, (IRT)   January 2010 - May 2010
Red Velvet Cakery   August 2009 - December 2009

Skills
Customer Service, Cashiering, Customer Satisfaction, Data Entry, Telephone Skills, Time Management, Microsoft Word, Inventory Management, Microsoft Office, Microsoft Excel, Creative Writing, Creative Solutions, Drawing, Entrepreneurship, Communication, Mathematics, Leadership, Software Testing

Education
Montgomery College   2015 — 2017
Associates business administration

Northern Virginia Community College   2013 — 2014
Information Technology, 3.5

Theodore Roosevelt Senior High School   2006 — 2009
Diploma, General Studies

Shanika Jones Shanika Jones Miami/Fort Lauderdale Area Details
Shanika Jones's Interactive Response Technologies, (IRT) Experience June 2011 - November 2014
Job Customer service
Industry Executive Office
Experience
Interactive Response Technologies, (IRT)   June 2011 - November 2014
WellStar Cobb Hospital  July 2010 - May 2011
The Home Depot  April 2003 - May 2010

Skills
able to form solid,..., data entry, filing,...

Education
Broward College   2011 — 2014
Associate's Degree, Office Management, A

Sanford-Brown College-Atlanta   2008 — 2010
Certificate, Medical Billing and Coding, A

Tommie Goad Tommie Goad Oklahoma City, Oklahoma Area Details
Tommie Goad's Interactive Response Technologies, (IRT) Experience August 2005 - November 2006
Job Web Development Manager at Chickasaw Nation
Industry Information Technology and Services
Experience
Chickasaw Nation  June 2013 - Present
Chickasaw Nation  September 2012 - June 2013
Chickasaw Nation  November 2006 - October 2012
Oklahoma Army National Guard  November 1997 - July 2011
Interactive Response Technologies, (IRT)   August 2005 - November 2006
Pontotoc Technology Center  September 2004 - August 2005
Blockbuster Video  January 2004 - September 2004
Sykes Enterprises Incorporated  March 1999 - January 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Windows, Outlook, Teaching, Budget, C++, HTML, C, Public Speaking, Java, Editing, Strategic Planning, Negotiation, ASP, ASP.NET, jQuery, PHP, Microsoft SQL Server, SQL, Management, Account Management, C#, System Administration, SharePoint, MS Project, Leadership, Web Design, Databases, Web Development, Troubleshooting, CSS, Microsoft Project, Budgets

Education
East Central University   2010 — 2011
MSHR, Human Resource Management

East Central University   1995 — 2006
Bachelor's of Science, Business Administration with Management Information Systems concentration

Laurence Williams Jr Laurence Williams Jr Jacksonville, Florida Details
Laurence Williams Jr's Interactive Response Technologies, (IRT) Experience November 2009 - August 2010
Job Auto, Cargo, Property, and Liability Claims Associate at Sedgwick
Industry Insurance
Experience
Sedgwick  November 2014 - Present
AmeriHealth Caritas  February 2014 - November 2014
State Farm  September 2011 - July 2013
State Farm  March 2011 - September 2011
Citi  October 2010 - January 2011
Interactive Response Technologies, (IRT)   November 2009 - August 2010
Interactive Response Technologies, (IRT)   September 2008 - November 2009
Interactive Response Technologies, (IRT)   June 2008 - September 2008
Fiba Retail - Marks & Spencer / GAP / Banana Republic   June 2007 - February 2008
Barnes & Noble  October 2006 - May 2007

Skills
Customer Service, Call Centers, Human Resources, Leadership, Data Entry, Sales, Team Building, Recruiting, Insurance, Onboarding, New Hire Orientations, Customer Retention, Customer Experience, Employee Training, Training, Technical Support, Payments, Office Administration, Public Administration, Consulting, Clerical Skills, Data Analysis, Conducting Interviews, Development Of Employees, Motivational Speaking, Data Collection, Community Development, Retail Sales, Non-profit Volunteer, Technical Writing, Event Planning, Event Photography, Cooking, Baking, Grills, Bilingual-English/Spanis..., Telephone Skills, Interviews, Communication, Telecommunications, Receptionist Duties, Mock Interviews, Report Writing, Communication Skills, Cashiering, Non-profit..., Corporate Events, Computers, Customer Support, Brewing Beer

Education
Florida International University   2012 — 2013
Bachelor of Arts (BA), Public Administration

Daytona State College   2006 — 2011
Associate's Degree, Business Administration and Management, General

Candice Jeudy Candice Jeudy Hollywood, Florida Details
Candice Jeudy's Interactive Response Technologies, (IRT) Experience July 2012 - December 2012
Job Secretary at HB Property Solutions LLC
Industry Information Technology and Services
Experience
HB Property Solutions LLC   July 2015 - Present
Self Employed  March 2011 - January 2013
Interactive Response Technologies, (IRT)   July 2012 - December 2012
Park Plaza Apartments   March 2012 - June 2012
Family Dollar  May 2011 - December 2011
OfficeTeam  May 2008 - September 2009

Skills
Interpersonal..., Intuitive Leadership, Data Entry, Data Warehousing, Cashiering, Internal Communications, Customer Satisfaction, Customer Service, Management, Communication, Typing, Leadership, Time Management

Education
Colorado Technical University   2015 — 2016
Associate’s Degree, Health Services Administration, 3.76

Western Governors University   2012 — 2013
Bachelor of Science (B.S.), Business Administration, Management and Operations/ Accounting, A

Broward Community College   2008 — 2009
Liberal Arts

Jonathan Israel Jonathan Israel Miami/Fort Lauderdale Area Details
Jonathan Israel's Interactive Response Technologies, (IRT) Experience September 2010 - November 2011
Job
Industry Security and Investigations
Experience
Pro24 Security & Investigative Services, Inc   January 2015 - Present
Jonny photos   January 2015 - Present
RGIS  December 2011 - January 2015
Interactive Response Technologies, (IRT)   September 2010 - November 2011
BP  May 2010 - September 2010

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Satisfaction, Teamwork, Data Entry, Loss Prevention, Customer Service, Retail, Team Building, Merchandising, Problem Solving, Store Management, Team Leadership, Inventory Control, Inventory Management, Retail Sales, Cashiering, Supervisory Skills, Computer Hardware, Social Networking

Education
Broward College

Lauren Liss Lauren Liss Miami/Fort Lauderdale Area Details
Lauren Liss's Interactive Response Technologies, (IRT) Experience September 2010 - February 2011
Job Experienced Customer Service Rep
Industry Consumer Services
Experience
Global Response  July 2012 - Present
Sears, Roebuck and Co.   October 2012 - May 2013
Cross Country Home Services  May 2011 - June 2012
Interactive Response Technologies, (IRT)   September 2010 - February 2011
Top Dog Travel   June 2010 - July 2010
Caribbean Cruise Lines  March 2008 - July 2010

Skills
Management, Complaint Management, Customer Satisfaction, Administrative..., Customer Service, Team Leadership, Microsoft Office, Customer Relations, Customer Retention, Customer Experience, Order Fulfillment, Data Entry, Project Management, Team Building, Microsoft Excel, Microsoft Word, Employee Training, Credit Cards, Email, Customer Support, Sales Operations, Sales, Problem Solving, Retail, Retail Sales

Education
Broward College   2006 — 2008
Business Administration and Management, General

Coral Springs High School   2002 — 2006

Jeffrey Warner Jeffrey Warner Miami/Fort Lauderdale Area Details
Jeffrey Warner's Interactive Response Technologies, (IRT) Experience July 2009 - August 2010
Job Senior Admissions Advisor at Kaplan University
Industry Education Management
Experience
Kaplan University  October 2011 - Present
Interactive Response Technologies, (IRT)   July 2009 - August 2010
Convergys  October 2006 - April 2007

Skills
Career Counseling, Organizational..., Student Recruiting, Organizing Meetings, Mediation, Adult Education, Admissions, Student Affairs, Microsoft Word, Wellness Coaching, Computer Proficiency, Works well in a team, Work Ethic, Computers, Workplace Harassment, Compliance, Public Speaking, Call Centers, E-Learning, CampusVue, Telecommunications, Higher Education, Higher Education..., Staff Development, Employee Relations, Employee Engagement, Student Financial Aid, Leadership Development, Microsoft Excel, PowerPoint, Academic Advising, Students, Training, Customer Service, Microsoft Office

Education
Kaplan University   2013 — 2015
Master's Degree, Applied Behavior Analysis - Psychology

Bethune-Cookman University   2005 — 2010
Bachelor of Science (BS), Psychology

Keisha Thurber Keisha Thurber Fort Lauderdale, Florida Details
Keisha Thurber's Interactive Response Technologies, (IRT) Experience February 2011 - March 2012
Job Legal Assistant
Industry Law Practice
Experience
The Ticktin Law Group, P.A.   July 2015 - Present
Centerplate  September 2010 - Present
LaVan & Neidenberg, P.A.   January 2013 - May 2015
Interactive Response Technologies, (IRT)   February 2011 - March 2012

Skills
Microsoft Word, Microsoft Excel, Outlook, Lotus Notes, Customer Service, Paralegals, Case Management, Sales, Legal Assistance, Outsourcing, Microsoft Office, Public Speaking, PowerPoint, Training, Social Media, Legal Research, Leadership, Budgets, Marketing, Call Centers, Strategic Planning

Education
Broward College
Paralegal

Harmoni Linton Harmoni Linton Ada, Oklahoma Details
Harmoni Linton's Interactive Response Technologies, (IRT) Experience June 2007 - October 2010
Job Paraprofessional at Ada Public School System
Industry Primary/Secondary Education
Experience
Ada Public School System   March 2012 - Present
Interactive Response Technologies, (IRT)   June 2007 - October 2010
Sykes  July 2002 - May 2004
Legends Night Club   October 1999 - July 2002
Firehouse Bar   August 2001 - January 2002
The Village Bar   October 1999 - May 2001

Skills
Microsoft Office, Public Speaking, Classroom, Tutoring, Classroom Management, Customer Service, Teaching, PowerPoint, Microsoft Word, Microsoft Excel, Research, Educational Technology, Special Education

Education
East Central University   1999 — 2004
100+ hours, Mathematics

East Central University   1999 — 2001
100+ hours, Mathematics

Pontotoc Technology Center   1997 — 1997
MAT, MAT certification

Antoinette Hill Antoinette Hill Houston, Texas Area Details
Antoinette Hill's Interactive Response Technologies, (IRT) Experience November 2007 - May 2008
Job Sr. Account Executive / Sales Executor / Print & Digital Marketing Expert/ Media Sales Driver/ Creative Thinker
Industry Marketing and Advertising
Experience
Douglass Media Group/Greensheet   January 2012 - Present
American Workers Insurance   June 2008 - August 2009
Interactive Response Technologies, (IRT)   November 2007 - May 2008
AT&T  April 2006 - August 2007
Trout Associates Inc   February 2004 - December 2005
Ramada Plaza Hotel  February 2003 - December 2005
AT&T  February 1997 - January 2003

Skills
New Business Development, Marketing Strategy, Sales, Marketing Communications, Marketing, Online Marketing, Social Media Marketing, Digital Marketing, Sales Management, Leadership, Customer Service, Advertising, B2B, Social Networking, Account Management, Social Media, Online Advertising, Team Building, Management, Cold Calling, Strategic Planning, Facebook, Direct Sales, Email Marketing, Lead Generation, Microsoft Office, Public Relations, Event Management, Public Speaking, Salesforce.com, Business Development, Time Management, Sales Operations, Contract Negotiation, Sales Presentations, Sales Process, Customer Retention, Competitive Analysis

Education
Houston Community College   2005 — 2007
Licensed Realtor, Real Estate, Loan Origination, 4.0

Claude Hyppolite Jr Claude Hyppolite Jr Greater Atlanta Area Details
Claude Hyppolite Jr's Interactive Response Technologies, (IRT) Experience February 1998 - July 1998
Job Sr. Business Application Developer
Industry Information Technology and Services
Experience
Home Depot  October 2014 - Present
APAC Customer Services  September 2005 - September 2014
T-Mobile  August 1998 - December 2003
Interactive Response Technologies, (IRT)   February 1998 - July 1998
PRC, LLC  March 1995 - December 1997

Skills
Call Centers, SQL, SSIS, SSRS, ETL, Access, Workforce Management, Business Intelligence, Microsoft SQL Server, Avaya, Microsoft Excel, Visio, Web Design, VBScript, DTS, Query Optimization, Wordpress, Joomla, Call Center, SQL Server, VBA, Excel, Call Center Operations, Call Center Management, Oracle PL/SQL..., WordPress, SharePoint, Vendor Management, BPO

Education
Tuskegee University   1986 — 1992
BS, Mathematics

Catholic Memorial   1981 — 1985
H.S. Diploma

Crystal Shantel Crystal Shantel Houston, Texas Details
Crystal Shantel's Interactive Response Technologies, (IRT) Experience August 2008 - June 2011
Job Account Clerk at Robinson Tax Service
Industry Telecommunications
Experience
Robinson Tax Service   August 2001 - Present
Interactive Response Technologies, (IRT)   August 2008 - June 2011
U.S Vets  May 2008 - July 2008

Education
Texas Southern University   2008 — 2012
Bachelor’s Degree

Destini Franks Destini Franks Dallas/Fort Worth Area Details
Destini Franks's Interactive Response Technologies, (IRT) Experience December 2006 - August 2008
Job Online Banking | Customer Service
Industry Banking
Experience
Capital One  March 2009 - Present
Medco Mail Order Pharmacy (acquired by Express Scripts)   October 2008 - March 2009
Interactive Response Technologies, (IRT)   December 2006 - August 2008

Skills
Customer Service, Time Management, Call Centers, Outlook, Invoicing, Microsoft Office, QuickBooks, Accounts Receivable, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Administration, Administrative..., Windows, English, Troubleshooting, Administrative..., Typing, fax, Quicken, Billing Process, Microsoft Outlook, Medical Terminology, Process Improvement

Education
Bishop State Community College   2004 — 2007
Associate of Science (AS), Office Administration in Medical Legal and Word Processing

University of Phoenix   2004 — 2007
Bachelor of Science (BS), Healthcare Administration

Patricia Jean Patricia Jean Miami, Florida Details
Patricia Jean's Interactive Response Technologies, (IRT) Experience November 2007 - December 2008
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Mount Sinai Medical Center Miami Beach  April 2014 - Present
Mount Sinai Medical Center Miami Beach  August 2010 - February 2014
Interactive Response Technologies, (IRT)   November 2007 - December 2008
PRC, LLC  December 2005 - November 2007

Skills
Hospitals, Health Services..., Data Analysis, Data Entry, Supply Chain Management, Customer Service, Healthcare Management

Education
Florida International University - College of Business   2015 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

College of Nursing & Health Sciences at Florida International University   2012 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management

Miami Dade College   2010 — 2012
Associate’s Degree, Health Services Administration

Adrian Brantley Adrian Brantley Hollywood, Florida Details
Adrian Brantley's Interactive Response Technologies, (IRT) Experience October 2004 - October 2012
Job Performance Compliance Lead at Arise Virtual Solutions Inc.
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions Inc.  October 2012 - Present
Interactive Response Technologies, (IRT)   October 2004 - October 2012

Skills
Call Centers, Training, Performance Management, Customer Experience, Call Center, Customer Satisfaction, Employee Training, Coaching, Leadership Development, Team Leadership, Team Building, Avaya, Training Delivery, Recruiting, Employee Relations, Workforce Management

Education
Alabama State University   1992 — 1993
Music Education

Florida Memorial College

Cynthia Bearden Cynthia Bearden Oklahoma City, Oklahoma Area Details
Cynthia Bearden's Interactive Response Technologies, (IRT) Experience August 2005 - December 2010
Job Call Center Manager at The Chickasaw Nation
Industry Outsourcing/Offshoring
Experience
The Chickasaw Nation  May 2014 - Present
UpSource Inc.  December 2010 - April 2014
Interactive Response Technologies, (IRT)   August 2005 - December 2010
Farmers Insurance  January 2000 - February 2005

Skills
Call Centers, Customer Service, Outsourcing, Workforce Management, Customer Experience, BPO, Vendor Management, Process Improvement, CRM, Management, Telecommunications, Training, Project Management, Technical Support, Managed Services, Program Management, Contact Centers, Customer Satisfaction, Operations Management, Account Management, Customer Retention, Leadership, Avaya Technologies, Performance Management, Team Leadership, Service Delivery, New Business Development, Team Building, Recruiting, Change Management, Human Resources, Strategic Planning, Business Development, Sales Management, Analysis, Team Management, Business Process..., Strategy, Call Center Development, Cross-functional Team..., Quality Assurance, Coaching, VoIP, Business Analysis, Leadership Development, Time Management, Employee Training, Salesforce.com, Solution Selling, B2B

Education
University of Oklahoma   2010 — 2013
Crisis Management, 3.9 GPA

Christopher Maple Christopher Maple Tupelo, Oklahoma Details
Christopher Maple's Interactive Response Technologies, (IRT) Experience May 2008 - October 2008
Job Sports Information Dept at Southeastern Oklahoma State University
Industry Sports
Experience
Chickasaw Nation  August 2015 - Present
iQor  July 2015 - August 2015
Southeastern Oklahoma State University  August 2012 - August 2015
Alorica  May 2014 - May 2015
Murray State College  August 2009 - May 2012
Interactive Response Technologies, (IRT)   May 2008 - October 2008

Skills
Sports, People Skills, Microsoft Word, PowerPoint, Baseball, Budgets, Strategic Planning, Social Media, Customer Service, Teaching, Social Networking, Microsoft Excel, Microsoft Office, Event Management, Higher Education, Facebook, Sports Management, Marketing Strategy, Project Management, New Business Development, Communication, Writing, Sponsorship, Program Management, Customer Retention, Contract Negotiation

Education
Southeastern Oklahoma State University   2012 — 2016
Bachelor's degree, Health and Physical Education/Fitness

Murray State College   2009 — 2012
Associate of Science (A.S.), General Studies

Tupelo High School   2004 — 2008
HS Diploma, H

Ilan Ramirez Ilan Ramirez Boynton Beach, Florida Details
Ilan Ramirez's Interactive Response Technologies, (IRT) Experience December 2006 - December 2009
Job Top Line Exhaust
Industry Automotive
Experience
Lexington Doc Prep   April 2014 - March 2015
Hunters Run Golf and Raquet Club  October 2013 - January 2014
The Morrissey Group   August 2012 - January 2013
Interactive Response Technologies, (IRT)   December 2006 - December 2009

Skills
Sales, Fitness Training, Cinematography, Visual Arts, Corporate Communications, Screenwriting, Retail, Photoshop, Writing, Blogging, Delegate Management, Customer Service, Management, Social Networking, Social Media, Time Management, Leadership, Marketing

Education
Florida Career College-Pembroke Pines   2007 — 2009
Associate of Science (A.S.), Web Admin

Miami Dade College   2002 — 2004

Antonio Harris Antonio Harris Miami/Fort Lauderdale Area Details
Antonio Harris's Interactive Response Technologies, (IRT) Experience May 2009 - September 2012
Job Sales Training Specialist at Weatherby Healthcare Services
Industry Hospital & Health Care
Experience
Weatherby Healthcare  August 2015 - Present
Walgreens  October 2012 - August 2015
Interactive Response Technologies, (IRT)   May 2009 - September 2012

Skills
Employee Training, Staff Development, KPI implementation, Customer Service, Curriculum Development, People-oriented, Leadership, Performance Management, Customer Experience, Leadership Development, Customer Satisfaction, Team Building, Time Management, Operations Management, Call Centers, Training, Microsoft Office, Process Improvement, Team Leadership

Education
Florida Agricultural and Mechanical University   2006 — 2009
Bachelor's Degree, Business Administration and Management, General

Florida Agricultural and Mechanical University

Shane Guzman Shane Guzman Hialeah, Florida Details
Shane Guzman's Interactive Response Technologies, (IRT) Experience April 2009 - October 2009
Job Sales Expert at Universal Star Distribution
Industry Telecommunications
Experience
Universal Star Distribution   January 2015 - Present
MetroPCS  August 2012 - Present
Staples  April 2010 - January 2012
Interactive Response Technologies, (IRT)   April 2009 - October 2009

Skills
Telecommunications, Wireless, CDMA, LTE, GSM, 3G, Cellular Communications, 4G, UMTS, Mobile Devices, IP, VoIP

Education
Full Sail University   2015 — 2016
Bachelor's Degree, Game Design, GPA 3.5

Kirk alliman Kirk alliman Enterprise, Alabama Details
Kirk alliman's Interactive Response Technologies, (IRT) Experience February 2009 - June 2009
Job IT Professional
Industry Information Technology and Services
Experience
Liberty Tax Service  January 2015 - January 2015
Computer wiz   July 2014 - January 2015
Bojangles' Restaurants, Inc.   May 2014 - July 2014
KFC  June 2011 - November 2013
Garing Protective Services   July 2009 - February 2010
Interactive Response Technologies, (IRT)   February 2009 - June 2009
The Answer Group (TAG)   May 2006 - January 2008

Skills
Security, Cooking, Automotive Repair, Customer Service, Cashiering, Computer Repair, Data Entry, English, Computer Proficiency, Consulting, Time Management

Education
ATI Career Training Center-Oakland Park   2010 — 2010
certification, Automobile/Automotive Mechanics Technology/Technician, a

FastTrain of Miami   2002 — 2004
A+ certification, Computer Installation and Repair Technology/Technician

force one security   1999 — 1999
license, Security and Loss Prevention Services

P. Agnes Pierre Louis P. Agnes Pierre Louis Pompano Beach, Florida Details
P. Agnes Pierre Louis's Interactive Response Technologies, (IRT) Experience March 2007 - September 2013
Job Customer Service
Industry Telecommunications
Experience
Teleperformance, USA  December 2014 - Present
Interactive Response Technologies, (IRT)   March 2007 - September 2013
American Express  October 2006 - March 2007
Sun Sentinel: JobsSouthFL  July 2003 - September 2006

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, CRM databases, Troubleshooting, Management, Call Centers, Telecommunications, Customer Satisfaction, Windows, Budgets

Education
University of Phoenix   2008 — 2013
BSB, Business Administration

Everest University-Pompano Beach   2005 — 2007
Associate of Science (AS), Medical/Clinical Assistant

Amanda Castillo Amanda Castillo Houston, Texas Details
Amanda Castillo's Interactive Response Technologies, (IRT) Experience June 2007 - August 2008
Job Financial Analyst Intern at Webber
Industry Accounting
Experience
Webber  March 2015 - Present
Litton Loan Servicing, LP/ Goldman Sachs Mortgage Company   March 2010 - October 2011
Litton Loan Servicing, LP  August 2008 - March 2009
Interactive Response Technologies, (IRT)   June 2007 - August 2008
Litton Loan Servicing/ First American Mortgage   June 2006 - June 2007

Skills
Time Management, PowerPoint, Customer Service, Microsoft Office, Research, Microsoft Word, Microsoft Excel, Public Speaking, Social Media, Teamwork, Event Planning, SPSS, English, Data Entry, Management, Leadership, Strategic Planning

Education
Texas Southern University   2013 — 2015
Bachelor of Business Administration (BBA), Accounting

Beijing Jiaotong University   2014 — 2014
Chinese Language Training

Texas Southern University   2011 — 2013
Bachelor of Arts (BA), Sociology

Michael A. Davis Michael A. Davis Houston, Texas Details
Michael A. Davis's Interactive Response Technologies, (IRT) Experience May 2010 - May 2014
Job Operations Supervisor at Republic Services
Industry Environmental Services
Experience
Republic Services  December 2014 - Present
Republic Services  June 2014 - Present
Interactive Response Technologies, (IRT)   May 2010 - May 2014
Interactive Response Technologies, (IRT)   May 2010 - December 2011
LTD Financial Services  January 2009 - May 2010

Skills
Oracle Applications, Microsoft Office, AS400, CCS, CRM software, Quality Assurance, Training & Development, Budgeting, Marketing Strategy, Operations Management, Budgets, CRM, Call Centers, Coaching, Customer Experience, Employee Training, Management, Sales, Workforce Management, Customer Satisfaction, Customer Service, Leadership, Team Building

Education
Los Angeles Pierce College   2003 — 2006
AA, General Education, 3.1 GPA

University of Arkansas at Pine Bluff   2002 — 2003
Buisness, Buisness Adminstration

Nathaniel Sandberg Nathaniel Sandberg Dallas/Fort Worth Area Details
Nathaniel Sandberg's Interactive Response Technologies, (IRT) Experience December 2011 - August 2013
Job Contract Technical Writer at TMobile
Industry Writing and Editing
Experience
T-Mobile  April 2015 - Present
Trinity Industries, Inc.   June 2014 - August 2014
Interactive Response Technologies, (IRT)   December 2011 - August 2013

Skills
Technical Writing, Editing, Creative Writing, Call Centers, Customer Experience, Adobe Creative Suite, Dreamweaver, Web Development, XML, Customer Service, Proofreading, Analysis, Blogging, Social Media, Microsoft Word, Writing, Documentation, Research, Copy Editing, Microsoft Office

Education
University of North Texas   2013 — 2016
Master's Degree, Professional and Technical Communication, Graduate

The University of Texas at San Antonio   2005 — 2008
BA, English

Gloria Lecinski Gloria Lecinski Oklahoma City, Oklahoma Area Details
Gloria Lecinski's Interactive Response Technologies, (IRT) Experience March 2007 - April 2011
Job Sales Represenative at Amway Global
Industry Consumer Services
Experience
Amway Global  April 2013 - Present
Ouachita Staff Management, Inc, dba Hanwood Oklahoma, LLC & Hanwood Arkansas, LLC   October 2011 - October 2012
Interactive Response Technologies, (IRT)   March 2007 - April 2011

Skills
Sales Management, Sales Operations, Direct Sales, Customer Service, Call Centers, Telemarketing, Bilingual-English/Spanis..., Cellular Communications, Clerical Skills, Switchboard Operator, Fax, Recruiting, Public Relations, Applicant Tracking..., Cold Calling, Consultants, Workers Compensation, Training

Education
Francis Tuttle Technology Center   2002 — 2004
Business and Information, Small Business Administration/Management

Pontotoc Technology Center   1999 — 2001

Carolina Carpio Carolina Carpio Miami/Fort Lauderdale Area Details
Carolina Carpio's Interactive Response Technologies, (IRT) Experience July 2007 - 2012
Job Senior Analyst FinanceCustoms Global Trade Management at Office Depot Headquarters
Industry Business Supplies and Equipment
Experience
Office Depot  October 2014 - Present
Office Depot  January 2014 - September 2014
Office Depot  June 2013 - December 2013
Interactive Response Technologies, (IRT)   July 2007 - 2012
Jewels Factory   2010 - 2011
Jalan Jalan at Sawgrass Mills, Plantation ,Florida.   December 2003 - January 2007

Skills
Negotiation, Management, Transportation, Forecasting, International Logistics, Sales, Accounting, Finance, Financial Reporting, Marketing Strategy, Team Leadership, Inventory Management, C-TPAT, Trade Compliance, Global Sourcing, Product Management

Education
Florida Atlantic University   2013 — 2014
Minor in Finance, International Finance

Florida Atlantic University   2012 — 2014
Bachelor's degree, International Business and Trade

Palm Beach State College   2011 — 2012
Associate's Degree, Associate in Arts

Universidad de Lima   2000 — 2002
Business Administration

Elizabeth Naranjo Elizabeth Naranjo Miami/Fort Lauderdale Area Details
Elizabeth Naranjo's Interactive Response Technologies, (IRT) Experience November 2003 - December 2006
Job Administrative Operations Manager at Florida International University
Industry Higher Education
Experience
Florida International University  August 2014 - Present
Florida International University  December 2006 - August 2014
Interactive Response Technologies, (IRT)   November 2003 - December 2006

Skills
Corporate Events, Florida Notary, Microsoft Office, Supervisory Skills, Higher Education, Analysis, Process Improvement, Security, Operations Management, Project Planning, Leadership, Teamwork, Procurement, Facilities Management, Administration, Leadership Development, Community Outreach, Training, Nonprofits, Program Development, Program Management, Public Speaking, Policy, Spanish, Customer Service, PowerPoint, Microsoft Excel, Event Planning

Education
Florida International University   2011 — 2011
Master's degree, Engineering/Industrial Management

University of Phoenix   2004 — 2007
Bachelor of Science in Business Management

Tamoria Jones, MBA Tamoria Jones, MBA Houston, Texas Details
Tamoria Jones, MBA's Interactive Response Technologies, (IRT) Experience 2010 - 2012
Job Chief of Staff at Texas House of Representative Harold V. Dutton, Jr.
Industry Government Relations
Experience
State Representative Harold V. Dutton, Jr.   2013 - Present
Texas State Represetative Harold V. Dutton, Jr.   2012 - Present
Interactive Response Technologies, (IRT)   2010 - 2012
ZB Solutions   August 2006 - May 2010

Skills
Microsoft Office, Adobe Acrobat, Windows, Problem Solving, Marketing Strategy, Team Building, Customer Support, Administration, Marketing Research, Event Planning, Scheduling, Online Research, Email Management, Interdepartmental..., Telephone Skills, Community Relations, Public Relations, Interpersonal Skill, Multi Tasking, Issues Managment, Legislative Research, Legislative Policy, Legislative Issues, Legislative Relations, Process Scheduler, Recruiting

Education
Texas Woman's University   2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.64

Prairie View A&M University   2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing, 3.0

Demetrius Kinsler Demetrius Kinsler Warner Robins, Georgia Details
Demetrius Kinsler's Interactive Response Technologies, (IRT) Experience June 2004 - September 2007
Job Associate Relations Clerk for Perdue Farms, Inc.
Industry Food Production
Experience
Perdue Farms, Inc  March 2010 - Present
DK Resumes   January 2010 - Present
Cendant Corporation/ Advantage, Inc   August 2003 - June 2013
Interactive Response Technologies, (IRT)   June 2004 - September 2007
AOL  March 2002 - November 2003
PRC, LLC  March 1994 - November 2001

Skills
Process Improvement, Call Center, Team Building, Customer Service, Training, Project Management, Six Sigma, Troubleshooting, Team Leadership, Operations Management, Microsoft Office, Sales, Account Management, PeopleSoft, Employee Relations, Microsoft Excel, Inventory Management, Customer Satisfaction, Human Resources, Recruiting, Strategic Planning, Call Centers, Leadership, Coaching, Management, Program Management, Payroll, Performance Management, Marketing, Employee Benefits, Cross-functional Team..., New Hire Orientations, Change Management, Continuous Improvement, SAP, Employee Training, Analysis, Vendor Management, Quality Assurance, Budgets, Software Documentation, Business Process..., Logistics, Organizational..., Leadership Development, Sourcing, Temporary Placement, Onboarding, Hiring, Workforce Planning

Education
Florida Agricultural and Mechanical University   1989 — 1994
B.S., Graphic Arts Technology

Miami- Dade Community College   1987 — 1989
A.A., Graphic Arts

L. Caicedo L. Caicedo Miami/Fort Lauderdale Area Details
L. Caicedo's Interactive Response Technologies, (IRT) Experience September 1999 - May 2003
Job Corporate Marketing at Arise Virtual Solutions Inc.
Industry Outsourcing/Offshoring
Experience
CaiCreative Consulting   September 2011 - Present
The Results Companies  June 2003 - July 2011
Caicedo Design & Development   September 1999 - July 2011
Interactive Response Technologies, (IRT)   September 1999 - May 2003

Education
Florida Atlantic University

Nova Southeastern University

Dominic Fuller Dominic Fuller Houston, Texas Details
Dominic Fuller's Interactive Response Technologies, (IRT) Experience April 2012 - December 2012
Job Business Owner at White Lion Collectables
Industry Consumer Services
Experience
White Lion Collectables   January 2011 - Present
Interactive Response Technologies, (IRT)   April 2012 - December 2012

Education
Houston Community College   2013 — 2015

Bellaire High School   2006 — 2008

Moneisha Romas Moneisha Romas Dallas, Texas Details
Moneisha Romas's Interactive Response Technologies, (IRT) Experience January 2012 - April 2013
Job IS Help Desk Support at CompuCom
Industry Information Technology and Services
Experience
CompuCom  July 2015 - Present
United States Army National Guard  July 2013 - Present
Kforce Inc  September 2014 - February 2015
ACE Cash Express  April 2013 - September 2014
Interactive Response Technologies, (IRT)   January 2012 - April 2013
Texas Southern University  February 2010 - May 2012

Skills
Customer Service, Data Entry, Access, Microsoft Office, Time Management, Microsoft Excel, Cashiering, Outlook, PowerPoint, Computer Hardware, Inventory Management, Microsoft Word, Troubleshooting, Customer Satisfaction, Management, System Administration, Training, Data Analysis, Analysis, Event Planning, Call Centers, SAP, Telephone Skills, Active Directory, Social Media, Account Management, Administrative..., Sales, Technical Support

Education
Texas Southern University   2007 — 2011
Bachelor's Degree, Management Information Systems, General

Texas Southern University   2007 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Desmond Bascombe Desmond Bascombe Hollywood, Florida Details
Desmond Bascombe's Interactive Response Technologies, (IRT) Experience November 2010 - October 2012
Job Assistant Vice President, Operations Manager, Iqor
Industry Outsourcing/Offshoring
Experience
iQor  July 2014 - Present
Fortress Trading Group   June 2014 - Present
iQor  October 2012 - July 2014
Interactive Response Technologies, (IRT)   November 2010 - October 2012

Skills
Analytical Abilities, Microsoft Office, Financial Accounting, Pinnacle Studio, Video Editing, Coaching, Customer Service, Training & Development, Employee Training, Analytical Skills, Training, Troubleshooting, Call Centers, Policy, Analysis, Leadership, Management, Finance, Time Management, Process Improvement, Operations Management, Data Analysis, Customer Satisfaction

Education
Florida International University   2015 — 2015
Master of Science in Finance (M.S.F.), Finance, Investment, 3.5

Florida International University   2011 — 2013
Bachelor's degree, Finance, General

Florida International University   2011 — 2013
Bachelor's degree, Real Estate

Broward Community College   2007 — 2011
Associate's degree, Finance, General

Miramar High School   2003 — 2007
Diploma, hospitality

Dione Hicks Dione Hicks Houston, Texas Details
Dione Hicks's Interactive Response Technologies, (IRT) Experience 2012 - 2013
Job Sales Associate at Macy's
Industry Outsourcing/Offshoring
Experience
Macy's  September 2013 - Present
Interactive Response Technologies, (IRT)   2012 - 2013

Skills
Customer Service

Education
Texas Southern University   2006 — 2010
Bachelor of Business Administration (BBA), Accounting

University of Houston   2004 — 2006
Bachelor of Business Administration (B.B.A.), Accounting

Henry Matos Henry Matos Opa Locka, Florida Details
Henry Matos's Interactive Response Technologies, (IRT) Experience August 2008 - Present
Job Program Manager at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   August 2008 - Present
Interactive Response Technologies, (IRT)   August 2008 - Present
ProMed of South Florida   2002 - 2008
PRC, LLC  1999 - 2002

Skills
Workforce Management, Call Centers, Operations Management, Outsourcing, Customer Experience, Customer Satisfaction, Contact Centers, Performance Management, Vendor Management, Customer Service, Customer Retention, CRM, Service Delivery, Team Building, Training

Education
Miami Dade College

Chantill Brown Chantill Brown Providence, Rhode Island Details
Chantill Brown's Interactive Response Technologies, (IRT) Experience April 2008 - August 2010
Job Intern at Hasbro
Industry Food & Beverages
Experience
food bank of r.i.   April 2013 - Present
Hasbro  June 2013 - July 2013
Manchester Manor  May 2011 - November 2012
Interactive Response Technologies, (IRT)   April 2008 - August 2010

Skills
Computers, Customer Service, Organized Multi-tasker, Organized self-starter, Medical Billing, Medical Coding, Adaptable to Changes, Learning Quickly, Cpr Certified, Bartending, ServSafe Alcohol..., Cutting Skills,..., Expanded Food and..., Event Planning, Time Management, Catering, Social Media, Public Speaking, Food Preparation, Team Leadership, Microsoft Office

Education
Ultimate Medical Academy   2011 — 2012
Medical Billing and Coding, Medical, 3.6 gpa

Boston Bartenders School of America
TIPS Certified, Bartending

Carla Denise Aragon Carla Denise Aragon Greater Minneapolis-St. Paul Area Details
Carla Denise Aragon's Interactive Response Technologies, (IRT) Experience May 2002 - July 2006
Job Business & Risk Management, MBA
Industry Investment Banking
Experience
Robert Half Management Resources  December 2014 - Present
Lloyds Banking Group  November 2012 - October 2013
Lloyds Banking Group  January 2011 - October 2012
Lloyds Banking Group  2006 - December 2010
Interactive Response Technologies, (IRT)   May 2002 - July 2006

Skills
Banking, Private Banking, Retail Banking, Wealth Management, Credit Risk, Financial Risk, Credit, Risk Management, Business Strategy, Coaching, Stakeholder Management, Fixed Income, Strategic Communications, Performance Management, Training, Manage Client..., Front Office Development, Best Practices, People Development, Procedure Review, Regulatory Risk, Management

Education
Nova Southeastern University   2005 — 2007
Master of Business Administration (M.B.A.)

Nova Southeastern University   2000 — 2005
BS, Business Administration - dual concentration in Marketing & International Business

Ryan Rainford Ryan Rainford Miami/Fort Lauderdale Area Details
Ryan Rainford's Interactive Response Technologies, (IRT) Experience May 2000 - April 2001
Job Building Partnerships
Industry Automotive
Experience
Enterprise Fleet Management  October 2012 - Present
Enterprise Fleet Management  October 2010 - October 2012
Enterprise Fleet Management  September 2008 - October 2012
Enterprise Fleet Management  April 2006 - September 2008
Enterprise Fleet Management  March 2004 - April 2006
Enterprise Rent-A-Car  March 2003 - March 2004
Interactive Response Technologies, (IRT)   May 2000 - April 2001

Skills
Sales, Customer Satisfaction, Marketing, Networking, Staff Management, Promotions, Product Marketing, Managed Services, Customer Service, Strategic Planning, Sales Process, CRM, Customer Retention, Team Building, Contract Negotiation, Business Development, New Business Development, Operations Management, People Relations, Profit, B2B, Selling, Account Management, Sales Management, Training, Sales Operations, Sales Presentations, Salesforce.com

Education
Nova Southeastern University   2000 — 2002
MBA, Business Administration and Management, General

University of Technology, Jamaica
BSc. (Hons.), Tourism Management

University of Technology, Jamaica
Certificate, Food & Beverage Management

Wolmer's Boys' School   1987 — 1992

Shawna Campbell, CIR Shawna Campbell, CIR Houston, Texas Area Details
Shawna Campbell, CIR's Interactive Response Technologies, (IRT) Experience May 2011 - June 2012
Job HR Recruiter at Houston Methodist
Industry Human Resources
Experience
Houston Methodist  July 2013 - Present
Sanford Brown College  August 2012 - June 2013
Interactive Response Technologies, (IRT)   May 2011 - June 2012
Capital One  November 2009 - May 2011
Wells Fargo  July 2006 - June 2007

Skills
Employee Relations, Benefits Administration, HRIS, Human Resources, New Hire Orientations, Onboarding, Performance Management, Employee Benefits, Recruiting, FMLA, HR Policies, Payroll, PeopleSoft, Oracle HR, SAP, Oracle, Talisma, CampusVue, Accounts Payable, Temporary Placement, Interviews

Education
University of Phoenix   2005 — 2009
Bachelor of Science, Business Administration in HR Management

Houston Community College   2004 — 2005
Certificate, Business Technology

Alief Hastings High School

Barry University

Latanya Davis Latanya Davis Fayetteville, North Carolina Area Details
Latanya Davis's Interactive Response Technologies, (IRT) Experience 2003 - 2007
Job
Industry Military
Experience
T-Mobile  November 2007 - May 2012
Interactive Response Technologies, (IRT)   2003 - 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning

Education
Broward Community College   2011 — 2013
Associate of Arts (A.A.), Criminal Justice

Ashworth University   2002 — 2005

Ashlynn Jones Ashlynn Jones Houston, Texas Area Details
Ashlynn Jones's Interactive Response Technologies, (IRT) Experience December 2010 - May 2012
Job Usefulness creates Purpose!
Industry Real Estate
Experience
Ryan  March 2015 - Present
Stewart Title  July 2014 - February 2015
Bank of America  January 2013 - December 2013
Stewart Lender Services  May 2012 - October 2012
Interactive Response Technologies, (IRT)   December 2010 - May 2012

Skills
Mortgage Lending, Loss Mitigation, Mortgage Banking, Loans, FHA, Loan Origination, Mortgage Servicing, Refinance, Loan Servicing, Residential Mortgages, Underwriting, Credit, Default, Foreclosures, Real Estate

Education
Houston Community College   2014 — 2017
Bachelor's degree, Accounting and Business/Management

Bridgette Bates Bridgette Bates Eugene, Oregon Area Details
Bridgette Bates's Interactive Response Technologies, (IRT) Experience October 2010 - June 2011
Job Customer Service ,Youth Work Student, Sales Team Management
Industry Religious Institutions
Experience
Sykes  June 2014 - Present
Interactive Response Technologies, (IRT)   October 2010 - June 2011
Interactive Response Technologies  October 2010 - June 2011
Starbucks Coffee  February 2007 - December 2009
Sonrise Church  July 2008 - August 2009
CC Concepts   February 2005 - March 2006
CC Concepts   2005 - 2006
Convergys  2000 - 2004
Sonrise Church  January 1996 - December 2003

Skills
Coaching, Recruiting, Management, Customer Service, Time Management, Public Speaking, Sales, Youth work, Sales Management, Entrepreneurship, Entrepreneurship..., Barista

Education
2007- 2008 SCHOOL NAME, College Of Biblical Studies   2012 — 2015
Theology, Computer Science; Biblical Counseling

New Hope Christian College   2012 — 2015
Bachelor's degree, Ministry Leadership with focus on Youth Ministry, Junior

Brian Kavanaugh Brian Kavanaugh Miami/Fort Lauderdale Area Details
Brian Kavanaugh's Interactive Response Technologies, (IRT) Experience November 1995 - May 1996
Job Senior Account Manager @ KCG Consulting Group
Industry Telecommunications
Experience
KCG Consulting Inc.   January 2000 - Present
USAble Life  December 2012 - May 2014
Kavanaugh CallCenter Group  June 2005 - March 2013
CBS Interactive  April 2003 - May 2005
SportsLine.com  June 1996 - January 2000
Interactive Response Technologies, (IRT)   November 1995 - May 1996

Skills
Telemarketing, Call Center, Inbound, Lead Generation, Customer Experience

Education
Florida International University   1994 — 1995
Marketing

Damy Adesanya, MBA Damy Adesanya, MBA Orlando, Florida Area Details
Damy Adesanya, MBA's Interactive Response Technologies, (IRT) Experience January 2006 - October 2006
Job Process Engineer at Walt Disney World
Industry Information Technology and Services
Experience
Walt Disney World  February 2015 - Present
Walt Disney World  April 2012 - Present
IBM  February 2007 - March 2012
Interactive Response Technologies, (IRT)   January 2006 - October 2006

Skills
Business Analysis, Integration, Software Documentation, Agile Methodologies, Business Process, Quality Assurance, Systems Analysis, Management, Team Leadership, SAP HR, Change Management, Visio, Project Management, Consulting, SAP R/3, IT Strategy, Business Process..., Project Delivery, Agile Project Management, Service Delivery, ERP, Data Interfaces, SOX Compliancy, Data Migration, Business Process Mapping, Data Integration, SAP ERP

Education
Nova Southeastern University   2013 — 2015
Master of Business Administration (MBA), Business Intelligence and Analytics

Florida International University   2004 — 2006
Bachelor's Degree, Management Information Systems (MIS)

University of Lagos   1999 — 2000
Civil Engineering

Covington Tonya Covington Tonya Houston, Texas Area Details
Covington Tonya's Interactive Response Technologies, (IRT) Experience February 2007 - February 2014
Job Sales & Customer Care
Industry Consumer Goods
Experience
Allconnect  August 2013 - April 2015
Interactive Response Technologies, (IRT)   February 2007 - February 2014
Cybercity  July 2011 - December 2011
PreCash  November 2005 - January 2007
ChaseCom  February 2003 - November 2005

Skills
Operations Management, Team Leadership, Process Improvement, Customer Relations, Budgeting, Budgets, Customer Service, Coaching, Sales, Call Centers, Management, Customer Satisfaction, Time Management, Training, Team Building, Account Management, Leadership, Customer Experience, Customer Retention, CRM, Business Development, Sales Management, Vendor Management, Performance Management, Telecommunications

Education
University of HoustonOhio State University   1997 — 1998
M.B.A, Speech Disorders

Jackson State University, Jackson Mississippi   1993 — 1997
B.A, Speech Communication

Jackson State University   1992 — 1997
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Jackson State University
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Ariane Philip Ariane Philip Houston, Texas Area Details
Ariane Philip's Interactive Response Technologies, (IRT) Experience June 2010 - April 2011
Job
Industry Consumer Services
Experience
Specialized Staffing Solutions  November 2011 - Present
Register Tapes Unlimited  July 2010 - April 2011
Interactive Response Technologies, (IRT)   June 2010 - April 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML

Education
Remington College-Houston Campus   2006 — 2007
Houston, Pharmacy Technician/Assistant

Mandarin High School   1997 — 1999

Cintaun Clark Cintaun Clark Houston, Texas Details
Cintaun Clark's Interactive Response Technologies, (IRT) Experience 2011 - 2011
Job Experienced Administrative Assistant/ Medical Professional
Industry Hospital & Health Care
Experience
Self Employed  December 2007 - Present
Interactive Response Technologies, (IRT)   2011 - 2011
Memorial Hermann Healthcare System  October 2006 - December 2007

Skills
Administrative Support, Insurance Verification, Typing, Filing, Medical Billing, Medical Records, Data Entry, Scheduling, Customer Service, Switchboard Operator, Medical Records Analyst, ICD-9, CPT Coding, Receptionist, Cosmetology

Education
Houston Community College   2009 — 2010
Cosmetology, Cosmetology

Girl's & Boy's Preparatory Academy   2000 — 2000
High School Diploma, Graduated with High Academic Honors

Adrienne Heard Adrienne Heard Houston, Texas Details
Adrienne Heard's Interactive Response Technologies, (IRT) Experience January 2011 - Present
Job customer service representative at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   January 2011 - Present
Redline Recovery Services, LLC  February 2011 - November 2011
Landmark Theatres  March 2009 - December 2010

Education
International Academy of Design and Technology-Troy   2005 — 2009
Bachelor of Arts (B.A.), Interior Design

Detroit School of Performing Arts   1996 — 2000
diploma, Theatre/Theater

Shirley Mann Shirley Mann Fort Lauderdale, Florida Details
Shirley Mann's Interactive Response Technologies, (IRT) Experience June 2008 - October 2011
Job Indepent Marketing Representative at 5LINX Enterprises Inc.
Industry Mental Health Care
Experience
5LINX Enterprises Inc.  April 2012 - Present
Interactive Response Technologies, (IRT)   June 2008 - October 2011

Education
Med Life Institute   2012 — 2013
Certification, Substance Abuse/Addiction Counseling

Strayer University (FL)   2011 — 2013
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration

Alabama Agricultural and Mechanical University   2001 — 2002

Marjorie Grace Marjorie Grace Pompano Beach, Florida Details
Marjorie Grace's Interactive Response Technologies, (IRT) Experience March 2008 - February 2009
Job assistant head cashier at Harbor Freight Tools
Industry Retail
Experience
Harbor Freight Tools  July 2011 - Present
Interactive Response Technologies, (IRT)   March 2008 - February 2009
CRC Press  January 2001 - June 2003

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Multitasking Skills, Data Entry, Internet

Education
ATI College of Health   2005 — 2007
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician

Lorine Wedderburn Lorine Wedderburn Hollywood, Florida Details
Lorine Wedderburn's Interactive Response Technologies, (IRT) Experience January 2012 - Present
Job Retail Professional
Industry Retail
Experience
Interactive Response Technologies, (IRT)   January 2012 - Present
Victoria's Secret  November 2009 - January 2012

Skills
Cashier, Awesome greeter, Good verbal skills, Great communications..., Interpersonal Skill, Teamwork, Strategic Leadership, Great customer service, Highly Reliable, Learn New Software..., Superior Computer Skills, Always Punctual

Education
Broward Community College   2009 — 2014

Reinier Perez Reinier Perez Miami/Fort Lauderdale Area Details
Reinier Perez's Interactive Response Technologies, (IRT) Experience April 2012 - October 2012
Job Customer Account Executive Retention
Industry Telecommunications
Experience
Comcast  October 2012 - Present
Interactive Response Technologies, (IRT)   April 2012 - October 2012
The Home Depot  June 2007 - August 2011

Skills
Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Customer Engagement, Internet, Computer Proficiency, Computer Maintenance, Computer Repair, Sales, Outlook

Education
Florida National College-Main Campus   2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General

Jonnathan Monsalve Jonnathan Monsalve Hollywood, Florida Details
Jonnathan Monsalve's Interactive Response Technologies, (IRT) Experience May 2011 - Present
Job Customer Service Rep at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   May 2011 - Present
Broward County Schools  August 2010 - May 2011
Party City  August 2008 - August 2009

Education
Broward Community College   2009 — 2013
Associate of Arts (AA), Accounting

Eddy Rosales Eddy Rosales Miami/Fort Lauderdale Area Details
Eddy Rosales's Interactive Response Technologies, (IRT) Experience 2008 - 2010
Job Site Director
Industry Telecommunications
Experience
Choice Home Warranty  July 2014 - Present
LEF   November 2010 - May 2014
Interactive Response Technologies, (IRT)   2008 - 2010
PRC, LLC  2007 - 2008
PRC, LLC  January 2006 - January 2007
PRC, LLC  January 2005 - January 2006
PRC, LLC  January 2002 - January 2005

Skills
Analytics, Customer Service, Call Center Development, Microsoft Excel, Contract Negotiation, Forecasting, IT Operations, Strategic Planning, Coaching, Workforce Management, Operations Management, Customer Experience, Call Centers, Customer Satisfaction, Management, Outsourcing, Vendor Management, Performance Management

Education
Miami Dade College   2012 — 2014
Business Administration and Management, General

William H. Turner Technical Arts   1998 — 2002
High School Diploma

Ayesha Sattaur Ayesha Sattaur Austin, Texas Area Details
Ayesha Sattaur's Interactive Response Technologies, (IRT) Experience 2003 - 2005
Job Director of Human Resources
Industry Human Resources
Experience
GLG (Gerson Lehrman Group)   November 2014 - Present
Compass Group  October 2005 - October 2014
Interactive Response Technologies, (IRT)   2003 - 2005
Urban League of Broward County  April 2003 - November 2003
Ryder System, Inc.   October 2001 - January 2003
PwC  November 1998 - June 2001

Skills
Project Management, Employee Training, Hotels, HRIS, Human Resources, Talent Management, Recruiting, Succession Planning, Strategic Planning, Budgets, Performance Management, Hospitality, Employee Relations, Training, Onboarding, Hiring, New Hire Orientations, Interviews, Leadership, Leadership Development, Time Management, Team Building

Education
City University of New York-Baruch College
Bachelor of Business Administration (B.B.A.), International Business

Pace University School of Law
Doctor of Law (J.D.), Law

Jamil Lynch Jamil Lynch Fort Lauderdale, Florida Details
Jamil Lynch's Interactive Response Technologies, (IRT) Experience September 2014 - January 2015
Job Government Security
Industry Government Administration
Experience
Interactive Response Technologies, (IRT)   September 2014 - January 2015
Global Response  May 2013 - September 2014
Bankers Life  January 2013 - April 2013
The Home Depot  February 2011 - December 2012
University of Evansville  January 2010 - May 2010
Teleperformance  October 2009 - December 2009
Publix Super Markets  November 2006 - August 2008

Skills
Insurance, Life Insurance, Health Insurance, Underwriting, Term Life Insurance, Disability Insurance, Customer Service, Retail, Security Guard

Education
ITT Technical Institute-Fort Lauderdale
Electrical and Electronics Engineering

Broward College   2011 — 2013
Political Science and Government

University of Evansville   2008 — 2010
Political Science and Government

Nova High School   2006 — 2008

Mayerlin Duluc Mayerlin Duluc Hollywood, Florida Details
Mayerlin Duluc's Interactive Response Technologies, (IRT) Experience June 2012 - Present
Job Student at Broward College
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   June 2012 - Present
Sunny Hill School   September 2008 - September 2011
Campamento Mujercitas   June 2010 - August 2010

Skills
Childcare, Computer-related, Bilingual-English/Spanis..., Customer Service

Education
Broward Community College   2012 — 2014
Associate of Arts (AA)

Cooper City High School   2012 — 2012

Marionne Joseph Marionne Joseph Pompano Beach, Florida Details
Marionne Joseph's Interactive Response Technologies, (IRT) Experience June 2008 - Present
Job Human Resources Generalist at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   June 2008 - Present
PRC, LLC  June 2005 - May 2008

Skills
Employee Relations, Employment Law, Interpersonal Skill, Leadership, Strategic Orientation, HRIS, Human Resources, Onboarding, Benefits Administration, Talent Acquisition, Recruiting, Employee Training, HR Policies, New Hire Orientations, Leadership Development, Coaching, Applicant Tracking..., Workforce Planning, PeopleSoft

Education
Florida Atlantic University   2010 — 2013
Bachelor of Business Administration (BBA), Business Management and Minor in Marketing

Janice Resnick Janice Resnick Miami, Florida Details
Janice Resnick's Interactive Response Technologies, (IRT) Experience January 2011 - July 2013
Job Accountant at Research To Practice (RTP)
Industry Pharmaceuticals
Experience
Research To Practice (RTP)   September 2013 - Present
Interactive Response Technologies, (IRT)   January 2011 - July 2013
Princess Cruises  October 2008 - January 2011
Walgreens  May 1991 - July 2008

Skills
Accounts..., Balance Sheet, Balance Accounts, 1099 Preparation, QuickBooks, Treasury, Microsoft Applications, General Ledger, Compliance SOX, Lotus Notes, Fixed Asset Depreciation, Fixed Assets, Collateral, Journal Entries, General Journal, Account Reconciliation, Cash-handling, Cash Management, Management Due Diligence, Leadership, Motivated self-starter, Payroll, Financial Reporting, Financial Accounting, Schedule Control, Bank Reconciliation, Time Management, Accounting, Accounts Payable, Accruals, Benefits Administration, Depreciation, Year-end Close, ADP Payroll

Education
Nova Southeastern University   2010 — 2014
Master of Business Administration (MBA), Accounting and Business/Management

Florida Atlantic University   2003 — 2009
Bachelor of Arts (BA), Accounting and Business/Management

Benita Armbrister Benita Armbrister Fort Lauderdale, Florida Details
Benita Armbrister's Interactive Response Technologies, (IRT) Experience January 2012 - March 2013
Job Supervision and Management
Industry Nonprofit Organization Management
Experience
Interactive Response Technologies, (IRT)   January 2012 - March 2013
Great Health Works  April 2009 - December 2011
PRC, LLC  September 2006 - April 2009
Motorola Solutions  July 1996 - September 2003

Skills
Microsoft Office, Microsoft Excel, Call Centers, Service Delivery, Customer Support, Troubleshooting, Customer Satisfaction, Customer Experience, XP, Lotus Notes, Management, Time Management

Education
Miami Dade College   2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration, Supervision and Management

mc fatter voc tech   1994 — 1995
certifcate, Graphic and Printing Equipment Operator, General Production

Dianeshia King Dianeshia King Houston, Texas Area Details
Dianeshia King's Interactive Response Technologies, (IRT) Experience October 2007 - April 2013
Job Human Resources Generalist at GaffneyKroese Supply Co
Industry Human Resources
Experience
Gaffney-Kroese Supply Co  April 2013 - Present
Interactive Response Technologies, (IRT)   October 2007 - April 2013
VSP Staffing   April 1995 - October 2007

Skills
Human Resources, Microsoft Excel, Microsoft Word, Employee Relations, Compliance, EEOC, Workers Compensation, Employee Benefits, Strategic Partnerships, Outlook, PowerPoint

Education
University of Houston-Downtown

Sylvia Mayoz Sylvia Mayoz Hollywood, Florida Details
Sylvia Mayoz's Interactive Response Technologies, (IRT) Experience 2009 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   2009 - 2013
Convergys  August 2004 - June 2009

Skills
Call Centers, Customer Satisfaction, Technical Support, Customer Service, Data Entry, Troubleshooting, Lotus Notes, Customer Retention, Outlook, PeopleSoft, Microsoft Office, Telephone Skills, Microsoft Excel, Training, Microsoft Word

Education
Concorde Career Institute-Miramar   2013 — 2013
Medical Office Management/Administration

Colegio Internacional de Caracas   1971 — 1976

Alexis Adderley Alexis Adderley Port Saint Lucie, Florida Details
Alexis Adderley's Interactive Response Technologies, (IRT) Experience May 2011 - November 2011
Job Attended Everest UniversityPompano Beach
Industry Public Relations and Communications
Experience
Florida Department of Highway Safety and Motor Vehicles  June 2015 - Present
Express Scripts  August 2013 - June 2015
CPI Corp.  October 2010 - February 2012
Interactive Response Technologies, (IRT)   May 2011 - November 2011
Saint Lucie County School Board  August 2008 - March 2011
PRC, LLC  May 2006 - February 2007

Skills
Sales, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Cold Calling, Data Entry, Research, Public Speaking, Social Media, Customer Retention, Team Leadership, Administrative..., Telephone Skills, Critical Thinking, Customer Satisfaction, Customer Experience, Typing, Call Centers, Outlook, Administration, Time Management, Microsoft Excel, Government, Teamwork, Analysis

Education
Everest University-Pompano Beach   2004 — 2011
Associate of Science (A.S.), Criminal Justice/Safety Studies

Indian River Community College
Associate of Arts (AA), Criminal Justice

Alecia Perkins Alecia Perkins Houston, Texas Details
Alecia Perkins's Interactive Response Technologies, (IRT) Experience December 2009 - June 2011
Job provider at Central home healthcare
Industry Hospital & Health Care
Experience
Central home healthcare   October 2012 - Present
Interactive Response Technologies, (IRT)   December 2009 - June 2011
AT&T  August 2008 - November 2009

Skills
Customer Service, Customer Service...

Education
Houston Community College   2003 — 2004
criminal justice

Prepared Table Charter School   1996 — 2000
High School Diploma, all major

Ashleigh Morales Ashleigh Morales Opa Locka, Florida Details
Ashleigh Morales's Interactive Response Technologies, (IRT) Experience May 2011 - August 2011
Job Assistant Manager at Hot Topic
Industry Retail
Experience
Hot Topic  September 2011 - Present
Interactive Response Technologies, (IRT)   May 2011 - August 2011
Simply Fashion Stores, Ltd.   March 2010 - February 2011

Skills
Managerial, Superior Computer Skills, Organizational..., Organization, People Skills, Project Management, Communication Skills, Cash Register, Phone Etiquette, Filing, Appointment Scheduling, Data Entry, Typing, Employee Training

Education
Florida Memorial College   2008 — 2012

Miami Carol City Senior High School   2004 — 2008
Diploma, General Education

David Hohl David Hohl Hollywood, Florida Details
David Hohl's Interactive Response Technologies, (IRT) Experience February 2014 - July 2014
Job Student at Monroe Community College
Industry
Experience
Interactive Response Technologies, (IRT)   February 2014 - July 2014
Quick Response Outsourcing   August 2012 - February 2013

Education
State University of New York College at Brockport   2014 — 2017
History

Monroe Community College   2013 — 2014
History

Rakedah Meggett Rakedah Meggett Fort Lauderdale, Florida Details
Rakedah Meggett's Interactive Response Technologies, (IRT) Experience 2008 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT)   2008 - Present

Education
Florida Atlantic University   2011 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections

Broward Community College   2009 — 2011
Associate of Arts (AA), Communication, General

Kathy Poe Kathy Poe Los Angeles, California Details
Kathy Poe's Interactive Response Technologies, (IRT) Experience January 2011 - October 2011
Job Experienced Sales and Marketing Professional
Industry Marketing and Advertising
Experience
Time Warner Cable  February 2014 - June 2014
Energy Source   March 2012 - June 2013
Interactive Response Technologies, (IRT)   January 2011 - October 2011
Airline Promotions Incorporated   September 2007 - December 2009

Skills
Social Networking, Social Media Marketing, Marketing, Customer Retention, Sales, Debt Collection, Collections

Education
Miami Dade College   2004 — 2005
Associate's Degree, Early Childhood Education and Teaching, 3.8

Arkansas State University   1988 — 1990
Radio and Television, 2.7 Gpa

Leona Jones Leona Jones Ada, Oklahoma Details
Leona Jones's Interactive Response Technologies, (IRT) Experience October 2012 - February 2013
Job Crew Member at Love's Travel Stops
Industry Retail
Experience
Love's Travel Stops  June 2013 - Present
Interactive Response Technologies, (IRT)   October 2012 - February 2013
Burger King Corporation  January 2012 - June 2012

Education
East Central University   2011 — 2016

Moyers High School   2008 — 2011

Giancarlo Mendoza Giancarlo Mendoza Houston, Texas Details
Giancarlo Mendoza's Interactive Response Technologies, (IRT) Experience July 2008 - July 2009
Job Automotive technician at Knapp Chevrolet
Industry Automotive
Experience
Knapp Chevrolet  April 2012 - Present
NAPA AUTO PARTS  March 2010 - April 2012
Interactive Response Technologies, (IRT)   July 2008 - July 2009

Education
Universal Technical Institute of Texas Inc   2010 — 2012
Certificate, Automotive Technician

Alpha and omega Christian academy   1998 — 2006
High school diploma

Dwaine Young Dwaine Young Fort Lauderdale, Florida Details
Dwaine Young's Interactive Response Technologies, (IRT) Experience June 2003 - April 2004
Job Call Center Professional
Industry Consumer Services
Experience
Comcast Cable  March 2005 - July 2014
Interactive Response Technologies, (IRT)   June 2003 - April 2004
Cablevision  October 2001 - March 2003
JPMorgan Chase & Co.   September 1997 - December 2001

Skills
Customer Retention, Customer Satisfaction, Leadership, Management, Team Building, Telecommunications, Customer Experience, Process Improvement, Team Leadership, Troubleshooting

Education
Queensborough Community College
Drafting and Design Technology/Technician, General