Intervoice Company
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Intervoice Employees
Employee
Years
Job
Industry
Denise Moutoux Denise Moutoux's Intervoice Experience January 1999 - January 2006
Job Software Test Engineer at Logic Springs Technologies
Industry Insurance
Experience
Logic Springs Technologies December 2014 - Present
Attorneys' Title Fund Services, LLC January 2006 - December 2014
Intervoice January 1999 - January 2006
Faneuil Group January 1997 - June 1999
Skills
User Acceptance Testing, Testing, Test Cases, Test Planning, Unix, Business Analysis, Agile Methodologies, Oracle, SQL, Business Requirements, Java, Software Quality...
Education
Georgia State University
Bachelor, Business Administration & Management
Truett-McConnell College
Associate, Applied Science, Computer Science
Logic Springs Technologies December 2014 - Present
Attorneys' Title Fund Services, LLC January 2006 - December 2014
Intervoice January 1999 - January 2006
Faneuil Group January 1997 - June 1999
Skills
User Acceptance Testing, Testing, Test Cases, Test Planning, Unix, Business Analysis, Agile Methodologies, Oracle, SQL, Business Requirements, Java, Software Quality...
Education
Georgia State University
Bachelor, Business Administration & Management
Truett-McConnell College
Associate, Applied Science, Computer Science
Robert Cherryhomes Robert Cherryhomes's Intervoice Experience 1998 - 2000
Job Business Analyst at Accenture Mortgage Cadence
Industry Computer Software
Experience
Accenture Mortgage Cadence February 2015 - Present
PENSCO Trust Company March 2012 - September 2014
Lincoln Trust Company February 2011 - March 2012
3t Systems March 2006 - February 2011
1MAGE Software Inc. December 2001 - February 2006
Qwest Communications June 2000 - September 2001
Intervoice 1998 - 2000
Integrated Telephony Products 1996 - 1998
Skills
Software Documentation, Business Process, SharePoint, Document Management, Technical Documentation, Testing, SDLC, Integration, Business Analysis, Unix, Visio, Enterprise Content..., Agile Methodologies, Databases, ERP, Business Intelligence, Quality Assurance, Linux, SQL, Requirements Analysis, Process Improvement
Education
Colorado State University 1978 — 1982
BA, English
Accenture Mortgage Cadence February 2015 - Present
PENSCO Trust Company March 2012 - September 2014
Lincoln Trust Company February 2011 - March 2012
3t Systems March 2006 - February 2011
1MAGE Software Inc. December 2001 - February 2006
Qwest Communications June 2000 - September 2001
Intervoice 1998 - 2000
Integrated Telephony Products 1996 - 1998
Skills
Software Documentation, Business Process, SharePoint, Document Management, Technical Documentation, Testing, SDLC, Integration, Business Analysis, Unix, Visio, Enterprise Content..., Agile Methodologies, Databases, ERP, Business Intelligence, Quality Assurance, Linux, SQL, Requirements Analysis, Process Improvement
Education
Colorado State University 1978 — 1982
BA, English
Barbara Mills Barbara Mills's Intervoice Experience November 2000 - May 2004
Job Inventory/Logistics at Mix Telematics
Industry Consumer Goods
Experience
Mix Telematics March 2013 - Present
Rico Tiki Wood Art January 2010 - Present
Millennium International Development Corp. April 2006 - March 2013
Dolphins Plus May 2004 - December 2005
Intervoice November 2000 - May 2004
GE Healthcare November 1988 - March 2000
Skills
Cross-functional Team..., Visio, Process Improvement, Program Management, Product Management, Team Leadership, Telecommunications, Operations Management, Vendor Management, IVR, Strategic Planning, Project Planning, Continuous Improvement, Six Sigma, Medical Devices, Quality Assurance, Networking, Troubleshooting
Education
Palm Beach Community College 2009 — 2009
Continuing Education, PhotoShop Elements 5.0
Palm Beach Community College 2009 — 2009
Continuing Education, Flash CS4
Palm Beach Community College 2008 — 2008
Continuing Education, HTML
New England Institute of Technology 1987 — 1988
Associate of Science (A.S.), Electronics
High School 1974 — 1976
Mix Telematics March 2013 - Present
Rico Tiki Wood Art January 2010 - Present
Millennium International Development Corp. April 2006 - March 2013
Dolphins Plus May 2004 - December 2005
Intervoice November 2000 - May 2004
GE Healthcare November 1988 - March 2000
Skills
Cross-functional Team..., Visio, Process Improvement, Program Management, Product Management, Team Leadership, Telecommunications, Operations Management, Vendor Management, IVR, Strategic Planning, Project Planning, Continuous Improvement, Six Sigma, Medical Devices, Quality Assurance, Networking, Troubleshooting
Education
Palm Beach Community College 2009 — 2009
Continuing Education, PhotoShop Elements 5.0
Palm Beach Community College 2009 — 2009
Continuing Education, Flash CS4
Palm Beach Community College 2008 — 2008
Continuing Education, HTML
New England Institute of Technology 1987 — 1988
Associate of Science (A.S.), Electronics
High School 1974 — 1976
Mark Beider Mark Beider's Intervoice Experience December 1990 - January 1996
Job Lead Software Engineer
Industry Information Technology and Services
Experience
AmerisourceBergen August 2010 - Present
Markit Securities Finance September 2007 - August 2010
HP Autonomy September 2006 - September 2007
Trintech October 2003 - September 2006
Siemens March 2000 - August 2003
Sprint November 1998 - March 2000
Sprint January 1996 - November 1998
Intervoice December 1990 - January 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C#, ASP.NET MVC
Education
University of North Texas 1989 — 1990
Master's Degree, Computer Science
University of North Texas 1989 — 1990
Master's Degree, Physics
Lamar University 1987 — 1989
Bachelor's Degree, Physics, with Minor in Electrical Engineering
AmerisourceBergen August 2010 - Present
Markit Securities Finance September 2007 - August 2010
HP Autonomy September 2006 - September 2007
Trintech October 2003 - September 2006
Siemens March 2000 - August 2003
Sprint November 1998 - March 2000
Sprint January 1996 - November 1998
Intervoice December 1990 - January 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C#, ASP.NET MVC
Education
University of North Texas 1989 — 1990
Master's Degree, Computer Science
University of North Texas 1989 — 1990
Master's Degree, Physics
Lamar University 1987 — 1989
Bachelor's Degree, Physics, with Minor in Electrical Engineering
Nicole LeBeau's Intervoice Experience September 2000 - April 2002
Job Associate Director at Navigant Consulting Limited
Industry Law Practice
Experience
Navigant September 2014 - Present
Navigant September 2013 - September 2014
McDermott Will & Emery December 2010 - September 2013
Hirecounsel 2010 - 2010
synergy 2008 - 2009
McDonald & McCabe March 2007 - February 2008
SHAND MORAHAN & CO., INC June 2005 - March 2007
CITY OF CHICAGO LAW DEPARTMENT August 2004 - December 2004
JAM PRODUCTIONS May 2004 - August 2004
Intervoice September 2000 - April 2002
Skills
Litigation Support, Legal Research, Commercial Litigation, Litigation, Document Review, Insurance Law, Breach Of Contract, Consumer Law, Motions, Real Estate, Legal Writing, Civil Litigation, Intellectual Property, Westlaw, Insurance, Corporate Law, Legal Assistance, Courts, Relativity
Education
Loyola University Chicago School of Law 2003 — 2005
JD
Marquette University 1996 — 1999
B.S., Information Technology
Navigant September 2014 - Present
Navigant September 2013 - September 2014
McDermott Will & Emery December 2010 - September 2013
Hirecounsel 2010 - 2010
synergy 2008 - 2009
McDonald & McCabe March 2007 - February 2008
SHAND MORAHAN & CO., INC June 2005 - March 2007
CITY OF CHICAGO LAW DEPARTMENT August 2004 - December 2004
JAM PRODUCTIONS May 2004 - August 2004
Intervoice September 2000 - April 2002
Skills
Litigation Support, Legal Research, Commercial Litigation, Litigation, Document Review, Insurance Law, Breach Of Contract, Consumer Law, Motions, Real Estate, Legal Writing, Civil Litigation, Intellectual Property, Westlaw, Insurance, Corporate Law, Legal Assistance, Courts, Relativity
Education
Loyola University Chicago School of Law 2003 — 2005
JD
Marquette University 1996 — 1999
B.S., Information Technology
Helen Arvesen's Intervoice Experience December 1992 - January 2009
Job Payroll Manager US & Canada at GENBAND
Industry Telecommunications
Experience
GENBAND August 2014 - Present
GENBAND March 2011 - July 2014
Raising Cane's January 2009 - February 2011
Intervoice December 1992 - January 2009
Skills
ADP Payroll, Payroll, Sarbanes-Oxley Act, SAP HR, General Ledger, Payroll Taxes, Journal Entries, Accounting, Accounts Payable, Accounts Receivable, Accruals, Applicant Tracking..., Auditing, Benefits Administration, Business Process, Business Process..., Change Management, College Recruiting, Deferred Compensation, ERP, Employee Engagement, Employee Relations, Employee Training, Finance, Forecasting, Financial Reporting, Great Plains Software, HR Policies, HRIS, Human Resources, Internal Controls, Management, Mergers, New Hire Orientations, Onboarding, Organizational..., Outsourcing, PeopleSoft, Performance Management, Personnel Management, Policy, Process Improvement, Recruiting, SuccessFactors, SAP, Succession Planning, Talent Acquisition, Talent Management, Tax, Team Building
Education
Collin County Community College
Dallas County Community College
GENBAND August 2014 - Present
GENBAND March 2011 - July 2014
Raising Cane's January 2009 - February 2011
Intervoice December 1992 - January 2009
Skills
ADP Payroll, Payroll, Sarbanes-Oxley Act, SAP HR, General Ledger, Payroll Taxes, Journal Entries, Accounting, Accounts Payable, Accounts Receivable, Accruals, Applicant Tracking..., Auditing, Benefits Administration, Business Process, Business Process..., Change Management, College Recruiting, Deferred Compensation, ERP, Employee Engagement, Employee Relations, Employee Training, Finance, Forecasting, Financial Reporting, Great Plains Software, HR Policies, HRIS, Human Resources, Internal Controls, Management, Mergers, New Hire Orientations, Onboarding, Organizational..., Outsourcing, PeopleSoft, Performance Management, Personnel Management, Policy, Process Improvement, Recruiting, SuccessFactors, SAP, Succession Planning, Talent Acquisition, Talent Management, Tax, Team Building
Education
Collin County Community College
Dallas County Community College
Debbie Plouffe Debbie Plouffe's Intervoice Experience 1989 - 2010
Job Director of Inside Sales, Convergys
Industry Telecommunications
Experience
Intervoice Convergys March 1989 - Present
Convergys 1989 - Present
Intervoice, Inc 1989 - Present
Intervoice/Convergys 1989 - 2010
Intervoice 1989 - 2010
Intervoice 2003 - 2007
Skills
Channel, Sales Management, Call Center, Cross-functional Team..., SaaS, Management, Solution Selling, IVR, Lead Generation, Sales, Unified Communications, B2B, Go-to-market Strategy, Sales Operations, Telecommunications, Sales Process, Direct Sales, CRM, Selling, Product Management, Professional Services, Leadership, Account Management, Customer Experience, Salesforce.com, VoIP, Call Centers, Outsourcing, Negotiation, Start-ups, Cloud Computing, Business Development, Channel Partners, Enterprise Software, Strategic Partnerships, Managed Services, Partner Management, Sales Enablement, New Business Development, Software Industry, Coaching, Demand Generation, Pre-sales, Contact Centers, Channel Sales, Contract Negotiation, Business Alliances, Customer Retention, Telephony, Product Marketing
Education
Dallas County Community College 1988 — 1990
Business
Intervoice Convergys March 1989 - Present
Convergys 1989 - Present
Intervoice, Inc 1989 - Present
Intervoice/Convergys 1989 - 2010
Intervoice 1989 - 2010
Intervoice 2003 - 2007
Skills
Channel, Sales Management, Call Center, Cross-functional Team..., SaaS, Management, Solution Selling, IVR, Lead Generation, Sales, Unified Communications, B2B, Go-to-market Strategy, Sales Operations, Telecommunications, Sales Process, Direct Sales, CRM, Selling, Product Management, Professional Services, Leadership, Account Management, Customer Experience, Salesforce.com, VoIP, Call Centers, Outsourcing, Negotiation, Start-ups, Cloud Computing, Business Development, Channel Partners, Enterprise Software, Strategic Partnerships, Managed Services, Partner Management, Sales Enablement, New Business Development, Software Industry, Coaching, Demand Generation, Pre-sales, Contact Centers, Channel Sales, Contract Negotiation, Business Alliances, Customer Retention, Telephony, Product Marketing
Education
Dallas County Community College 1988 — 1990
Business
Dennis G. Esguerra, MBA, SSGB's Intervoice Experience March 2000 - January 2006
Job Senior Director, Customer Success Management at CrownPeak
Industry Computer Software
Experience
CrownPeak November 2014 - Present
NCR Corporation October 2013 - October 2014
Intuit October 2010 - October 2013
Xactly Corporation August 2006 - September 2010
Olive Software January 2006 - August 2006
Intervoice March 2000 - January 2006
IBM Global Services January 1999 - March 2000
United States Marine Corps January 1995 - January 1999
Skills
SaaS, Social Skills, Cloud Computing, Enterprise Software, Professional Services, Team Leadership, Integration, Strategy, Data Center, Salesforce.com, Business Process, CRM, Leadership, Managed Services, Management, Product Management, Solution Selling, Process Improvement, Program Management, Cross-functional Team..., Strategic Partnerships, Vendor Management
Education
Park University
BS, Computer Science
University of Phoenix
MBA, Business Administration
Villanova University
Six Sigma Green Belt
CrownPeak November 2014 - Present
NCR Corporation October 2013 - October 2014
Intuit October 2010 - October 2013
Xactly Corporation August 2006 - September 2010
Olive Software January 2006 - August 2006
Intervoice March 2000 - January 2006
IBM Global Services January 1999 - March 2000
United States Marine Corps January 1995 - January 1999
Skills
SaaS, Social Skills, Cloud Computing, Enterprise Software, Professional Services, Team Leadership, Integration, Strategy, Data Center, Salesforce.com, Business Process, CRM, Leadership, Managed Services, Management, Product Management, Solution Selling, Process Improvement, Program Management, Cross-functional Team..., Strategic Partnerships, Vendor Management
Education
Park University
BS, Computer Science
University of Phoenix
MBA, Business Administration
Villanova University
Six Sigma Green Belt
R.K Gopinath R.K Gopinath's Intervoice Experience June 1998 - March 2000
Job Executive Director, Products Smart & Connected Home
Industry Telecommunications
Experience
Cox Communications June 2014 - Present
Cox Communications February 2013 - May 2014
Technology Association of Georgia (TAG) Mobility Chapter February 2012 - January 2014
Cox Communications April 2008 - January 2013
Sprint Nextel April 2000 - March 2008
Intervoice June 1998 - March 2000
Presmo Auto Fabrik, India August 1994 - July 1997
Skills
Executive leadership, Product Strategy, Technical Knowledge, Product Development, Building Strong Teams, Product Marketing, Project Management, Business Development, Matrix Management, Mentoring, Coaching, Communication, Product Management, Product Planning, Mobile Devices, Strategic Partnerships, Vendor Management, Telecommunications, High Performance Teams, Competitive Analysis, Mobile Applications, Mobile Technology, Business Planning, Strategic Planning, WiFi, Business Case, Wireless, User Experience, Product Requirements, Integration
Education
The University of Texas at Dallas 1997 — 1998
MBA
Annamalai University 1990 — 1994
B.E, Mechanical Engineering
Chinmaya Vidyalaya 1988 — 1990
Cox Communications June 2014 - Present
Cox Communications February 2013 - May 2014
Technology Association of Georgia (TAG) Mobility Chapter February 2012 - January 2014
Cox Communications April 2008 - January 2013
Sprint Nextel April 2000 - March 2008
Intervoice June 1998 - March 2000
Presmo Auto Fabrik, India August 1994 - July 1997
Skills
Executive leadership, Product Strategy, Technical Knowledge, Product Development, Building Strong Teams, Product Marketing, Project Management, Business Development, Matrix Management, Mentoring, Coaching, Communication, Product Management, Product Planning, Mobile Devices, Strategic Partnerships, Vendor Management, Telecommunications, High Performance Teams, Competitive Analysis, Mobile Applications, Mobile Technology, Business Planning, Strategic Planning, WiFi, Business Case, Wireless, User Experience, Product Requirements, Integration
Education
The University of Texas at Dallas 1997 — 1998
MBA
Annamalai University 1990 — 1994
B.E, Mechanical Engineering
Chinmaya Vidyalaya 1988 — 1990
J. Les Bemont J. Les Bemont's Intervoice Experience 2004 - 2005
Job Professional Systems Engineer | Administrator | Integrator | Automator | Developer | Team Player | Problem Solver
Industry Information Technology and Services
Experience
Raytheon 2011 - Present
Raytheon 2008 - 2011
Mary Kay, Inc. January 2006 - June 2008
Nokia 2005 - 2005
Intervoice 2004 - 2005
VarTec Telecom 2003 - 2004
Skills
Solaris, Integration, DNS, VMware, Systems Engineering, Linux, Storage Area Networks, Perl, Chef, Automation, Troubleshooting, Disaster Recovery, Operating Systems, Red Hat Linux, System Architecture, Virtualization, Shell Scripting, Unix, VMware ESX, System Administration, Windows Server, MarkLogic, Hands-on Technical..., TCP/IP, Servers, Enterprise Architecture, Firewalls, Network Security, Data Center, Security, Puppet, Software Development..., Agile Methodologies, Mentoring, Powershell, System Deployment, Computer Security, Cluster, Cisco Technologies, High Availability, SAN
Education
Baker College of Flint 2011 — 2014
Bachelor of Science, Computer Science, 3.95
The University of Texas at Austin 1990 — 1992
Management Information Systems
Raytheon 2011 - Present
Raytheon 2008 - 2011
Mary Kay, Inc. January 2006 - June 2008
Nokia 2005 - 2005
Intervoice 2004 - 2005
VarTec Telecom 2003 - 2004
Skills
Solaris, Integration, DNS, VMware, Systems Engineering, Linux, Storage Area Networks, Perl, Chef, Automation, Troubleshooting, Disaster Recovery, Operating Systems, Red Hat Linux, System Architecture, Virtualization, Shell Scripting, Unix, VMware ESX, System Administration, Windows Server, MarkLogic, Hands-on Technical..., TCP/IP, Servers, Enterprise Architecture, Firewalls, Network Security, Data Center, Security, Puppet, Software Development..., Agile Methodologies, Mentoring, Powershell, System Deployment, Computer Security, Cluster, Cisco Technologies, High Availability, SAN
Education
Baker College of Flint 2011 — 2014
Bachelor of Science, Computer Science, 3.95
The University of Texas at Austin 1990 — 1992
Management Information Systems
Malcolm Styers Malcolm Styers's Intervoice Experience September 1988 - June 1997
Job IT Manager, HR Systems at Flowserve
Industry Information Technology and Services
Experience
Flowserve December 2013 - Present
MDS Productions February 2002 - November 2013
Texas Woman's University April 2012 - March 2013
Mosaic Data Solutions, Inc. September 2002 - May 2005
Sapient June 1997 - February 2002
Intervoice September 1988 - June 1997
Skills
Cross-functional Team..., Program Management, Vendor Management, Business Analysis, Integration, Management, Process Improvement, Strategic Planning, Team Leadership, Agile Methodologies, Change Management, E-commerce, Business Strategy, Business Intelligence, IT Management, Product Development, Team Building, Software Development, Project Portfolio..., Budgets, Contract Negotiation, Call Center, Negotiation, Management Consulting, Business Management, Enterprise Content..., Online Marketing, Budgeting, Process Engineering, IVR, Customer Relations, Oracle EBS, User Productivity Kit, Oracle Manaufacturing, Scrum Master Certified..., Oracle E-Business Suite, Oracle HR, ERP, Call Centers, Microsoft Excel, SEO, Microsoft SQL Server, Public Speaking, Customer Service, Leadership, Microsoft Office, Oracle, PowerPoint, Project Management
Education
Angelo State University
Bachelor of Science, Computer Science
Flowserve December 2013 - Present
MDS Productions February 2002 - November 2013
Texas Woman's University April 2012 - March 2013
Mosaic Data Solutions, Inc. September 2002 - May 2005
Sapient June 1997 - February 2002
Intervoice September 1988 - June 1997
Skills
Cross-functional Team..., Program Management, Vendor Management, Business Analysis, Integration, Management, Process Improvement, Strategic Planning, Team Leadership, Agile Methodologies, Change Management, E-commerce, Business Strategy, Business Intelligence, IT Management, Product Development, Team Building, Software Development, Project Portfolio..., Budgets, Contract Negotiation, Call Center, Negotiation, Management Consulting, Business Management, Enterprise Content..., Online Marketing, Budgeting, Process Engineering, IVR, Customer Relations, Oracle EBS, User Productivity Kit, Oracle Manaufacturing, Scrum Master Certified..., Oracle E-Business Suite, Oracle HR, ERP, Call Centers, Microsoft Excel, SEO, Microsoft SQL Server, Public Speaking, Customer Service, Leadership, Microsoft Office, Oracle, PowerPoint, Project Management
Education
Angelo State University
Bachelor of Science, Computer Science
Victor James Victor James's Intervoice Experience July 1998 - July 1999
Job Founder and Advisor at Center for Women and Children, India
Industry Nonprofit Organization Management
Experience
Center for Women and Children, India June 2015 - Present
V2 Enterpises, LLC August 2008 - Present
Akyzen, Inc. April 2014 - May 2015
Intech USA April 2013 - March 2014
Wirenix, Inc. July 2000 - August 2009
United Pan European Communications July 1999 - December 2000
Intervoice July 1998 - July 1999
TI 1996 - 1998
DSC 1993 - 1995
Digital Equipment Corporation August 1985 - October 1991
Skills
Telecommunications, Start-ups, Product Management, Business Alliances, Wireless, Mobile Devices, Business Development, Product Marketing, Executive Management, Product Development, Entrepreneurship, Management, Leadership, Strategic Partnerships, Go-to-market Strategy, CRM, Lead Generation, Strategy, B2B
Education
University of Dayton 1974 — 1977
Chemical Engineering
Gujarat University 1972 — 1974
BS, Physics and Chemistry
Center for Women and Children, India June 2015 - Present
V2 Enterpises, LLC August 2008 - Present
Akyzen, Inc. April 2014 - May 2015
Intech USA April 2013 - March 2014
Wirenix, Inc. July 2000 - August 2009
United Pan European Communications July 1999 - December 2000
Intervoice July 1998 - July 1999
TI 1996 - 1998
DSC 1993 - 1995
Digital Equipment Corporation August 1985 - October 1991
Skills
Telecommunications, Start-ups, Product Management, Business Alliances, Wireless, Mobile Devices, Business Development, Product Marketing, Executive Management, Product Development, Entrepreneurship, Management, Leadership, Strategic Partnerships, Go-to-market Strategy, CRM, Lead Generation, Strategy, B2B
Education
University of Dayton 1974 — 1977
Chemical Engineering
Gujarat University 1972 — 1974
BS, Physics and Chemistry
Michael Turnbow Michael Turnbow's Intervoice Experience 1998 - 2007
Job Customer Solution Success Manager at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems March 2012 - Present
Cisco Systems August 2007 - March 2012
Intervoice 1998 - 2007
Skills
CCNA Voice Certified, Cisco Technologies, Unified Communications, Partner Management, Training, VoIP, Routing, IP, TCP/IP, SIP, Switches, Cisco Call Manager, Data Center, Telecommunications, Cisco IOS, QoS
Education
Eastern New Mexico University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cisco Systems March 2012 - Present
Cisco Systems August 2007 - March 2012
Intervoice 1998 - 2007
Skills
CCNA Voice Certified, Cisco Technologies, Unified Communications, Partner Management, Training, VoIP, Routing, IP, TCP/IP, SIP, Switches, Cisco Call Manager, Data Center, Telecommunications, Cisco IOS, QoS
Education
Eastern New Mexico University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alex Monolo Alex Monolo's Intervoice Experience 1992 - 2002
Job Oracle Application Sales Manager Customer Experience / Service Automation
Industry Computer Software
Experience
Oracle November 2013 - Present
LiveOps August 2011 - November 2013
Nuance Communications July 2006 - August 2011
Syntellect September 2003 - July 2006
S1 Corporation April 2002 - September 2003
Intervoice 1992 - 2002
IBM 1982 - 1992
Skills
SaaS, Call Center, Sales Management, Account Management, Direct Sales, Solution Selling, Consultative Selling, Cloud Computing, Enterprise Software, Software Sales, IVR, Call Centers, Selling, Software Industry, Sales Presentations, B2B, Cold Calling, Business Intelligence, Salesforce.com, Telecommunications, Business Development, Managed Services, Product Marketing, Data Center, SIP, Executive Management, Outsourcing, Go-to-market Strategy, Strategic Partnerships, Channel Partners, Storage, Unified Communications, Strategy, Competitive Analysis, CRM, Customer Experience, Mobile Devices, Demand Generation, Business Alliances, Wireless, Vendor Management, Sales Engineering, Customer Retention, Pre-sales, Partner Management, Sales, Product Management, Professional Services, Sales Operations, Lead Generation
Education
Michigan State University 1978 — 1982
Bachelors of Science, Engineering, Business
Oracle November 2013 - Present
LiveOps August 2011 - November 2013
Nuance Communications July 2006 - August 2011
Syntellect September 2003 - July 2006
S1 Corporation April 2002 - September 2003
Intervoice 1992 - 2002
IBM 1982 - 1992
Skills
SaaS, Call Center, Sales Management, Account Management, Direct Sales, Solution Selling, Consultative Selling, Cloud Computing, Enterprise Software, Software Sales, IVR, Call Centers, Selling, Software Industry, Sales Presentations, B2B, Cold Calling, Business Intelligence, Salesforce.com, Telecommunications, Business Development, Managed Services, Product Marketing, Data Center, SIP, Executive Management, Outsourcing, Go-to-market Strategy, Strategic Partnerships, Channel Partners, Storage, Unified Communications, Strategy, Competitive Analysis, CRM, Customer Experience, Mobile Devices, Demand Generation, Business Alliances, Wireless, Vendor Management, Sales Engineering, Customer Retention, Pre-sales, Partner Management, Sales, Product Management, Professional Services, Sales Operations, Lead Generation
Education
Michigan State University 1978 — 1982
Bachelors of Science, Engineering, Business
Charles Hamlett Charles Hamlett's Intervoice Experience January 1997 - July 2002
Job IT Procurement at Koch Business Solutions (KBS)
Industry Information Technology and Services
Experience
Koch Business Solutions (KBS) February 2013 - Present
Koch Business Solutions (KBS) February 2013 - January 2014
CSC October 2004 - December 2012
Hawker Beechcraft October 2004 - December 2012
CSC - Computer Sciences Corporation 2004 - 2012
Intervoice January 1997 - July 2002
Brite Voice Systems November 1995 - January 1997
Skills
Oracle, Microsoft Excel, Change Management, Program Management, Software Development, Team Leadership, Financial Analysis, Forecasting, Financial Reporting, Revenue Recognition, Budgets, Project Planning, Procurement, SAP, Management, Integration
Education
Wichita Technical Institute 1978 — 1980
Associate of Science (AS), Industrial Electronics Technology/Technician
Kansas State University 1974 — 1976
No Degree, English & Literature
Koch Business Solutions (KBS) February 2013 - Present
Koch Business Solutions (KBS) February 2013 - January 2014
CSC October 2004 - December 2012
Hawker Beechcraft October 2004 - December 2012
CSC - Computer Sciences Corporation 2004 - 2012
Intervoice January 1997 - July 2002
Brite Voice Systems November 1995 - January 1997
Skills
Oracle, Microsoft Excel, Change Management, Program Management, Software Development, Team Leadership, Financial Analysis, Forecasting, Financial Reporting, Revenue Recognition, Budgets, Project Planning, Procurement, SAP, Management, Integration
Education
Wichita Technical Institute 1978 — 1980
Associate of Science (AS), Industrial Electronics Technology/Technician
Kansas State University 1974 — 1976
No Degree, English & Literature
Nandini Stocker's Intervoice Experience December 2008 - May 2009
Job Sr. Voice Interaction Designer at Google
Industry Information Technology and Services
Experience
Google March 2015 - Present
Flare Design July 2007 - Present
CommSavvy Services May 2007 - Present
Adecco at Google April 2014 - March 2015
Convergys May 2009 - April 2014
Spanlink Communications December 2010 - June 2011
Intervoice December 2008 - May 2009
Gravelroad 2007 - April 2009
TuVox 2006 - 2007
TuVox 2005 - 2006
Skills
IVR, Speech Recognition, Contact Centers, CTI, Telecommunications, Voice User Interface..., Voice Talent Coaching, Usability, Technical Documentation, Grammar Development, Process Improvement, Business Requirements, Requirements Analysis, Enterprise Software, CRM, Call Centers, SDLC, Visio, User Experience, Requirements Gathering, Testing, Software Development, Software Documentation, Professional Services, Cross-functional Team...
Education
Colorado Technical University 2001 — 2002
MS, Information Technology Management
Regis University 1994 — 1997
BA, Communication Arts, Political Science
Google March 2015 - Present
Flare Design July 2007 - Present
CommSavvy Services May 2007 - Present
Adecco at Google April 2014 - March 2015
Convergys May 2009 - April 2014
Spanlink Communications December 2010 - June 2011
Intervoice December 2008 - May 2009
Gravelroad 2007 - April 2009
TuVox 2006 - 2007
TuVox 2005 - 2006
Skills
IVR, Speech Recognition, Contact Centers, CTI, Telecommunications, Voice User Interface..., Voice Talent Coaching, Usability, Technical Documentation, Grammar Development, Process Improvement, Business Requirements, Requirements Analysis, Enterprise Software, CRM, Call Centers, SDLC, Visio, User Experience, Requirements Gathering, Testing, Software Development, Software Documentation, Professional Services, Cross-functional Team...
Education
Colorado Technical University 2001 — 2002
MS, Information Technology Management
Regis University 1994 — 1997
BA, Communication Arts, Political Science
Lynn Bryant's Intervoice Experience March 2003 - October 2006
Job Channel Development at Dizzion, Inc Cloud, DaaS, Virtualized Desktops
Industry Information Technology and Services
Experience
Dizzion, Inc. January 2014 - Present
Channel Sales for Hire July 2009 - Present
University of Denver August 2012 - August 2013
Verio, an NTT Communications Company September 2011 - November 2012
Channel Sales Talent January 2010 - September 2011
Arrow Electronics February 2007 - July 2009
Intervoice March 2003 - October 2006
Exodus Communications 1999 - 2001
General Electric IT Distribution 1997 - 1999
Intelligent Electronics 1993 - 1997
Skills
SaaS, Channel Partners, Cloud Computing, Strategic Partnerships, Channel, Business Development, Enterprise Software, Business Alliances, Solution Selling, New Business Development, Resellers, Managed Services, Contract Negotiation, Go-to-market Strategy, Strategic Alliances, Partner Management, Sales Enablement, Leadership
Education
University of Denver 2010 — 2013
Bachelor of Arts, LEADERSHIP AND ORGANIZATION STUDIES, 3.5
Delta College 1983 — 1985
Assoc, Mechanical Engineering
Arthur Hill High School 1980 — 1983
Dizzion, Inc. January 2014 - Present
Channel Sales for Hire July 2009 - Present
University of Denver August 2012 - August 2013
Verio, an NTT Communications Company September 2011 - November 2012
Channel Sales Talent January 2010 - September 2011
Arrow Electronics February 2007 - July 2009
Intervoice March 2003 - October 2006
Exodus Communications 1999 - 2001
General Electric IT Distribution 1997 - 1999
Intelligent Electronics 1993 - 1997
Skills
SaaS, Channel Partners, Cloud Computing, Strategic Partnerships, Channel, Business Development, Enterprise Software, Business Alliances, Solution Selling, New Business Development, Resellers, Managed Services, Contract Negotiation, Go-to-market Strategy, Strategic Alliances, Partner Management, Sales Enablement, Leadership
Education
University of Denver 2010 — 2013
Bachelor of Arts, LEADERSHIP AND ORGANIZATION STUDIES, 3.5
Delta College 1983 — 1985
Assoc, Mechanical Engineering
Arthur Hill High School 1980 — 1983
selena castellanos's Intervoice Experience October 2002 - April 2003
Job Sr. Mgr. Business Development & Marketing at Nuance Communications
Industry Telecommunications
Experience
Nuance Communications March 2014 - Present
uReach Technologies May 2007 - March 2014
NMS Communications April 2002 - April 2007
Intervoice October 2002 - April 2003
Nortel Networks August 1999 - October 2002
Brite Voice Systems 1997 - 1999
Control Specialists Ltd 1991 - 1995
Skills
Bilingual in..., RFP preparation, Account Management, Revenue Cycle, Salesforce.com, Direct Sales, Channel Management, Ridiculous Fashion Sense, Ability to Recite Movie..., Bilingual, Team Leadership, Channel Partners, Product Marketing, Telecommunications, Solution Selling, RFP, Product Management, Wireless, Strategic Partnerships, Selling, Sales Operations, Data Center, Sales, Mobile Devices, Leadership, Unified Communications
Education
Rollins College - Crummer Graduate School of Business 1994 — 1999
MBA
Nuance Communications March 2014 - Present
uReach Technologies May 2007 - March 2014
NMS Communications April 2002 - April 2007
Intervoice October 2002 - April 2003
Nortel Networks August 1999 - October 2002
Brite Voice Systems 1997 - 1999
Control Specialists Ltd 1991 - 1995
Skills
Bilingual in..., RFP preparation, Account Management, Revenue Cycle, Salesforce.com, Direct Sales, Channel Management, Ridiculous Fashion Sense, Ability to Recite Movie..., Bilingual, Team Leadership, Channel Partners, Product Marketing, Telecommunications, Solution Selling, RFP, Product Management, Wireless, Strategic Partnerships, Selling, Sales Operations, Data Center, Sales, Mobile Devices, Leadership, Unified Communications
Education
Rollins College - Crummer Graduate School of Business 1994 — 1999
MBA
Jae Hyun Choi Jae Hyun Choi's Intervoice Experience January 1999 - September 2000
Job Vice President, COO at Gravity Interactive, Inc.
Industry Computer Games
Experience
Gravity Interactive, Inc. 2007 - 2014
L5 Games 2007 - 2009
Gravity Co,ltd 2006 - 2008
Cenix Digicom 2004 - 2006
Trimon Gaming Inc 2001 - 2003
speechworks 1999 - 2001
InterVoice January 1999 - September 2000
Skills
Game Development, Strategic Planning, New Business Development, Digital Marketing, Game Publishing, Mobile Games, Operations Management, Business Strategy, Mobile Devices, Restructuring, Video Games, Monetization, Management, Mobile Applications, Social Games, Product Management, Project Management, Online Gaming, Strategy, Online Advertising, Business Development, Product Marketing, MMO, Start-ups, Social Networking, MMORPG, user acquisition, Community Management
Education
Hongik University 1991 — 1998
BA, Computer science & Industrial Engineering
University of Wisconsin-Madison
BE, Industrial Engineering
Gravity Interactive, Inc. 2007 - 2014
L5 Games 2007 - 2009
Gravity Co,ltd 2006 - 2008
Cenix Digicom 2004 - 2006
Trimon Gaming Inc 2001 - 2003
speechworks 1999 - 2001
InterVoice January 1999 - September 2000
Skills
Game Development, Strategic Planning, New Business Development, Digital Marketing, Game Publishing, Mobile Games, Operations Management, Business Strategy, Mobile Devices, Restructuring, Video Games, Monetization, Management, Mobile Applications, Social Games, Product Management, Project Management, Online Gaming, Strategy, Online Advertising, Business Development, Product Marketing, MMO, Start-ups, Social Networking, MMORPG, user acquisition, Community Management
Education
Hongik University 1991 — 1998
BA, Computer science & Industrial Engineering
University of Wisconsin-Madison
BE, Industrial Engineering
Miguel Ponce de Leon PMP, CISA, ITIL V3 Miguel Ponce de Leon PMP, CISA, ITIL V3's Intervoice Experience September 1998 - August 1999
Job Business Management Professional
Industry Information Technology and Services
Experience
Bank of America April 2013 - January 2014
DaVita August 2012 - April 2013
Information Technology Sub-Contracting November 2011 - May 2012
Information Technology Sub-Contracting October 2010 - October 2011
Glacial Energy December 2008 - December 2010
Oracle March 2006 - September 2008
Siebel December 2000 - March 2006
KPMG LLP August 1999 - December 2000
Intervoice September 1998 - August 1999
Perot Systems 1995 - 1998
Skills
Project Planning, Change Management, Vendor Management, Program Management, CRM, SDLC, Integration, PMP, Analysis, Process Improvement, Management, PMO, ITIL, Leadership
Education
LeTourneau University 1991 — 1993
Bachelor of Science
Inter American University
Southern Methodist University
Bachelor of Science (B.S.)
Bank of America April 2013 - January 2014
DaVita August 2012 - April 2013
Information Technology Sub-Contracting November 2011 - May 2012
Information Technology Sub-Contracting October 2010 - October 2011
Glacial Energy December 2008 - December 2010
Oracle March 2006 - September 2008
Siebel December 2000 - March 2006
KPMG LLP August 1999 - December 2000
Intervoice September 1998 - August 1999
Perot Systems 1995 - 1998
Skills
Project Planning, Change Management, Vendor Management, Program Management, CRM, SDLC, Integration, PMP, Analysis, Process Improvement, Management, PMO, ITIL, Leadership
Education
LeTourneau University 1991 — 1993
Bachelor of Science
Inter American University
Southern Methodist University
Bachelor of Science (B.S.)
Jack Bader, PMP Jack Bader, PMP's Intervoice Experience April 1998 - November 2006
Job Vice President of Client Services at Copper Mobile
Industry Information Technology and Services
Experience
Copper Mobile January 2014 - Present
SAP December 2006 - December 2013
Intervoice April 1998 - November 2006
Russel Metals May 1995 - May 1997
Skills
PMP, SAP, Project Portfolio..., Application Management, Program Management, PMO, Software Project..., Project Management, Business Intelligence, Oracle, Application Lifecycle..., Team Leadership, SDLC, Business Analysis, Business Process, Requirements Analysis, Enterprise Architecture, Integration, CRM, Process Improvement, Enterprise Software, IT Management, ERP, Software Development, SaaS, Agile Methodologies, Requirements Gathering, Change Management, Management, Analysis, Process Engineering, Databases, Business Transformation, Leadership, Strategy, Solution Architecture, Outsourcing, MS Project, Quality Assurance, Business Process..., Pre-sales, Vendor Management, IT Strategy, Project Delivery, SAP ERP, Six Sigma, Cloud Computing, Consulting, SAP CRM
Education
Royal Military College of Canada/Collège militaire royal du Canada 1988 — 1991
BSc
Copper Mobile January 2014 - Present
SAP December 2006 - December 2013
Intervoice April 1998 - November 2006
Russel Metals May 1995 - May 1997
Skills
PMP, SAP, Project Portfolio..., Application Management, Program Management, PMO, Software Project..., Project Management, Business Intelligence, Oracle, Application Lifecycle..., Team Leadership, SDLC, Business Analysis, Business Process, Requirements Analysis, Enterprise Architecture, Integration, CRM, Process Improvement, Enterprise Software, IT Management, ERP, Software Development, SaaS, Agile Methodologies, Requirements Gathering, Change Management, Management, Analysis, Process Engineering, Databases, Business Transformation, Leadership, Strategy, Solution Architecture, Outsourcing, MS Project, Quality Assurance, Business Process..., Pre-sales, Vendor Management, IT Strategy, Project Delivery, SAP ERP, Six Sigma, Cloud Computing, Consulting, SAP CRM
Education
Royal Military College of Canada/Collège militaire royal du Canada 1988 — 1991
BSc
Kevin Wiley Kevin Wiley's Intervoice Experience June 1997 - June 1998
Job DuPage County Board Member Elect at DuPage County
Industry Information Technology and Services
Experience
OptumRx October 2013 - Present
DuPage County December 2014 - Present
US Army 1983 - Present
Bartlett Fire Protection District April 2011 - November 2014
PSC Group, LLC June 2012 - October 2013
Integrated Project Management November 2009 - May 2012
Netrix, llc April 2005 - June 2006
ABN AMRO April 2000 - March 2002
Apropos Technology June 1998 - May 2000
Intervoice June 1997 - June 1998
Skills
Plannning, Process Improvement, PMP, Project Management, Project Portfolio..., Management, PMO, Six Sigma, Risk Management, Program Management, Business Development, Business Process..., Leadership, Organizational..., Agile Methodologies, Product Development, Telecommunications, Army, Analysis, Change Management, Business Analysis, Cross-functional Team..., DoD, Defense, Government, IT Strategy, Integration, MS Project, Management Consulting, Military, Networking, Operations Management, Project Planning, Proposal Writing, Quality Assurance, Quality Management, Requirements Analysis, SDLC, Security Clearance, Software Project..., Strategic Planning, Strategy, Team Building, Team Leadership, Vendor Management, Visio
Education
Keller Graduate School of Management 1996 — 1997
MBA, Finance
Keller Graduate School of Management 1995 — 1996
MPM, Project Management
Western Michigan University 1986 — 1988
BBA, Computer Information Systems and Finance
OptumRx October 2013 - Present
DuPage County December 2014 - Present
US Army 1983 - Present
Bartlett Fire Protection District April 2011 - November 2014
PSC Group, LLC June 2012 - October 2013
Integrated Project Management November 2009 - May 2012
Netrix, llc April 2005 - June 2006
ABN AMRO April 2000 - March 2002
Apropos Technology June 1998 - May 2000
Intervoice June 1997 - June 1998
Skills
Plannning, Process Improvement, PMP, Project Management, Project Portfolio..., Management, PMO, Six Sigma, Risk Management, Program Management, Business Development, Business Process..., Leadership, Organizational..., Agile Methodologies, Product Development, Telecommunications, Army, Analysis, Change Management, Business Analysis, Cross-functional Team..., DoD, Defense, Government, IT Strategy, Integration, MS Project, Management Consulting, Military, Networking, Operations Management, Project Planning, Proposal Writing, Quality Assurance, Quality Management, Requirements Analysis, SDLC, Security Clearance, Software Project..., Strategic Planning, Strategy, Team Building, Team Leadership, Vendor Management, Visio
Education
Keller Graduate School of Management 1996 — 1997
MBA, Finance
Keller Graduate School of Management 1995 — 1996
MPM, Project Management
Western Michigan University 1986 — 1988
BBA, Computer Information Systems and Finance
Julie Spurlock Julie Spurlock's Intervoice Experience March 1996 - March 2006
Job Supply Chain Professional
Industry Telecommunications
Experience
Verizon March 2014 - December 2014
Fusion Solutions August 2012 - January 2014
Fusions Solutions Contractor at Ericsson January 2012 - May 2012
Jewel's Move Service 2011 - April 2012
Lone Star Association Management May 2008 - November 2009
Robert Half International October 2006 - April 2008
Intervoice March 1996 - March 2006
Levi Strauss & Co. July 1989 - March 1996
Skills
SAP, Vendor Management, Purchasing, ERP, Project Planning, MRP, Cross-functional Team..., Process Improvement, Analysis, Forecasting, Lean Manufacturing, Manufacturing, Team Leadership, Business Process, Budgets, Operations Management, Program Management, Team Building, Materials Management, Contract Negotiation, Negotiation, Sales Operations, Project Management, Inventory Management, Event Planning, Logistics, Microsoft Office, Organizational..., Customer Service, Telecommunications, Teamwork, Process Scheduler, Change Management, Strategic Sourcing, Supply Chain Management, Leadership, Scheduling, Planning, Accounting, Budgeting, Financial Analysis, Non-profits, Oracle, Operations, Accounts Payable, Payroll, Shipping, Vendor Relations
Education
Ashford University 2012 — 2013
Master of Business Administration (M.B.A.), Supply Chain Management, 4.0
Ashford University 2010 — 2011
BA, Organizational Management, 3.95
Verizon March 2014 - December 2014
Fusion Solutions August 2012 - January 2014
Fusions Solutions Contractor at Ericsson January 2012 - May 2012
Jewel's Move Service 2011 - April 2012
Lone Star Association Management May 2008 - November 2009
Robert Half International October 2006 - April 2008
Intervoice March 1996 - March 2006
Levi Strauss & Co. July 1989 - March 1996
Skills
SAP, Vendor Management, Purchasing, ERP, Project Planning, MRP, Cross-functional Team..., Process Improvement, Analysis, Forecasting, Lean Manufacturing, Manufacturing, Team Leadership, Business Process, Budgets, Operations Management, Program Management, Team Building, Materials Management, Contract Negotiation, Negotiation, Sales Operations, Project Management, Inventory Management, Event Planning, Logistics, Microsoft Office, Organizational..., Customer Service, Telecommunications, Teamwork, Process Scheduler, Change Management, Strategic Sourcing, Supply Chain Management, Leadership, Scheduling, Planning, Accounting, Budgeting, Financial Analysis, Non-profits, Oracle, Operations, Accounts Payable, Payroll, Shipping, Vendor Relations
Education
Ashford University 2012 — 2013
Master of Business Administration (M.B.A.), Supply Chain Management, 4.0
Ashford University 2010 — 2011
BA, Organizational Management, 3.95
Akiko Nagashiro's Intervoice Experience April 1999 - April 2000
Job Licensing Manager at Calvin Klein
Industry Apparel & Fashion
Experience
Calvin Klein September 2007 - Present
NARS Cosmetics April 2006 - September 2007
Bonshow, Inc. February 2004 - April 2006
Freelance September 2001 - February 2004
Intervoice April 1999 - April 2000
Skills
Retail, Merchandising, Business Development, Apparel, Fashion, Brand Management, Marketing Strategy, Marketing, Digital Marketing, Marketing Communications, Competitive Analysis, E-commerce, Analysis, Advertising, Social Media Marketing, International Sales, International..., International Business, Brand Development, Sales, Product Development, Luxury Goods, Product Management, Management, Trend Analysis, Editing, Television, Brand Licensing, Wholesale, Trend, Market Research
Education
University of California, Los Angeles
TV, Film and Interactive Media
成城大学
Law, International Private Law
Calvin Klein September 2007 - Present
NARS Cosmetics April 2006 - September 2007
Bonshow, Inc. February 2004 - April 2006
Freelance September 2001 - February 2004
Intervoice April 1999 - April 2000
Skills
Retail, Merchandising, Business Development, Apparel, Fashion, Brand Management, Marketing Strategy, Marketing, Digital Marketing, Marketing Communications, Competitive Analysis, E-commerce, Analysis, Advertising, Social Media Marketing, International Sales, International..., International Business, Brand Development, Sales, Product Development, Luxury Goods, Product Management, Management, Trend Analysis, Editing, Television, Brand Licensing, Wholesale, Trend, Market Research
Education
University of California, Los Angeles
TV, Film and Interactive Media
成城大学
Law, International Private Law
Mark Ivey, IV Mark Ivey, IV's Intervoice Experience December 2005 - October 2007
Job Sr .NET Application Developer at Walt Disney World
Industry Information Technology and Services
Experience
Walt Disney World July 2014 - Present
Lockheed Martin November 2013 - June 2014
Star-K Kosher Certification August 2013 - December 2013
MedStar Health March 2013 - July 2013
Lockheed Martin Information Technology April 2011 - March 2013
The Charmer Sunbelt Group January 2009 - July 2011
Merkle Direct Marketing October 2007 - February 2009
Intervoice December 2005 - October 2007
Symantec Corporation June 2002 - December 2005
VERITAS Software January 2000 - June 2002
Skills
SSRS, SSIS, SSAS, VB.NET, C#, ASP, HTML, VBScript, Shell Scripting, ASP.NET, XML, Perl, MDX, SQL Server, Visual Studio, .NET, SQL, Web Services, AJAX, Visual Basic, T-SQL, JavaScript, Databases, PL/SQL, Software Development, Application Development, CSS, jQuery, Web Applications, Business Intelligence, IIS, Web Development, Microsoft SQL Server, Unix, Analysis Services, Data Warehousing, Oracle, Software Documentation, PHP, Database Design, Crystal Reports, Data Migration, SDLC, ETL, Windows, Agile Methodologies, Troubleshooting, SOA, TFS, Database Administration
Education
Seminole State College of Florida 2002 — 2005
A.S., Computer Science and Programming
Florida Agricultural and Mechanical University 1976 — 1979
Pharmacology, School Of Pharmacy Major
Walt Disney World July 2014 - Present
Lockheed Martin November 2013 - June 2014
Star-K Kosher Certification August 2013 - December 2013
MedStar Health March 2013 - July 2013
Lockheed Martin Information Technology April 2011 - March 2013
The Charmer Sunbelt Group January 2009 - July 2011
Merkle Direct Marketing October 2007 - February 2009
Intervoice December 2005 - October 2007
Symantec Corporation June 2002 - December 2005
VERITAS Software January 2000 - June 2002
Skills
SSRS, SSIS, SSAS, VB.NET, C#, ASP, HTML, VBScript, Shell Scripting, ASP.NET, XML, Perl, MDX, SQL Server, Visual Studio, .NET, SQL, Web Services, AJAX, Visual Basic, T-SQL, JavaScript, Databases, PL/SQL, Software Development, Application Development, CSS, jQuery, Web Applications, Business Intelligence, IIS, Web Development, Microsoft SQL Server, Unix, Analysis Services, Data Warehousing, Oracle, Software Documentation, PHP, Database Design, Crystal Reports, Data Migration, SDLC, ETL, Windows, Agile Methodologies, Troubleshooting, SOA, TFS, Database Administration
Education
Seminole State College of Florida 2002 — 2005
A.S., Computer Science and Programming
Florida Agricultural and Mechanical University 1976 — 1979
Pharmacology, School Of Pharmacy Major
Robert van der Zande's Intervoice Experience September 2005 - August 2007
Job Senior SAP PS and FICO Consultant
Industry Information Technology and Services
Experience
Verizon Enterprise Solutions May 2015 - Present
Cognitus Consulting LLC January 2002 - Present
RTI International Metals February 2014 - June 2015
Verizon Business August 2010 - February 2014
BakerHughes June 2009 - August 2010
City of Dallas 2007 - May 2009
Intervoice September 2005 - August 2007
CA Technologies August 2005 - August 2005
Bluebonnet Electric Cooperative, Inc. October 2004 - July 2005
Littelfuse March 2004 - October 2004
Skills
SAP, PMO, SAP R/3, SAP ERP, SAP Implementation, ABAP, SD, SAP BW, SAP PS, ERP, Business Process, SAP Netweaver, SAP SD, Data Migration, Business Intelligence, PMP, SAP MM, SAP PPM, SAP FICO, SAP Financials, SAP Solution..., SAP Business ByDesign, SAP Support, SAP HR, Materials Management, Master Data, Legacy Systems, Integration, SAP FI, CO-PA, EDI, Testing, SAP BI, Business Process Design, SAPScript
Education
Hogeschool van Arnhem en Nijmegen 1985 — 1990
Bachelor of Applied Science (B.A.Sc.)
Myrtus College 1979 — 1985
Atheneum (Honors/Advanced Program)
Prinses Irene School 1972 — 1979
Verizon Enterprise Solutions May 2015 - Present
Cognitus Consulting LLC January 2002 - Present
RTI International Metals February 2014 - June 2015
Verizon Business August 2010 - February 2014
BakerHughes June 2009 - August 2010
City of Dallas 2007 - May 2009
Intervoice September 2005 - August 2007
CA Technologies August 2005 - August 2005
Bluebonnet Electric Cooperative, Inc. October 2004 - July 2005
Littelfuse March 2004 - October 2004
Skills
SAP, PMO, SAP R/3, SAP ERP, SAP Implementation, ABAP, SD, SAP BW, SAP PS, ERP, Business Process, SAP Netweaver, SAP SD, Data Migration, Business Intelligence, PMP, SAP MM, SAP PPM, SAP FICO, SAP Financials, SAP Solution..., SAP Business ByDesign, SAP Support, SAP HR, Materials Management, Master Data, Legacy Systems, Integration, SAP FI, CO-PA, EDI, Testing, SAP BI, Business Process Design, SAPScript
Education
Hogeschool van Arnhem en Nijmegen 1985 — 1990
Bachelor of Applied Science (B.A.Sc.)
Myrtus College 1979 — 1985
Atheneum (Honors/Advanced Program)
Prinses Irene School 1972 — 1979
Debbie Romeyn Debbie Romeyn's Intervoice Experience October 2008 - March 2010
Job Owner & Photographic Artist at Romeyn Photography
Industry Photography
Experience
Romeyn Photography March 2010 - Present
Intervoice October 2008 - March 2010
Intervoice, Inc June 2006 - October 2008
Intervoice 2000 - 2004
Intervoice 1998 - 2000
Intervoice 1996 - 1998
Restland Memorial Park 1992 - 1995
Skills
Vendor Management, Product Management, Project Management, Marketing, Management, Team Leadership, Program Management, Leadership, Business Analysis, Photography, Sales, Budgets, Customer Service, Account Management, Cross-functional Team..., Troubleshooting, Online Marketing, Process Improvement, Team Management, Social Media Marketing, Team Building, Networking, Public Relations, Business Development, New Business Development, Direct Sales, Training, Product Marketing, Sales Operations, Entrepreneurship, Email Marketing, Marketing Communications, Selling, Lead Generation, Strategic Partnerships, Start-ups
Education
Richland College Certified Training Facility 1994 — 1995
Associate of Applied Science, Novell Certified Network Engineer 4.1
Richland Community College 1994 — 1995
Associate of Applied Science, LAN Administration
University of Texas at Austin 1980 — 1984
BBA, Marketing
Richardson High School 1977 — 1980
Romeyn Photography March 2010 - Present
Intervoice October 2008 - March 2010
Intervoice, Inc June 2006 - October 2008
Intervoice 2000 - 2004
Intervoice 1998 - 2000
Intervoice 1996 - 1998
Restland Memorial Park 1992 - 1995
Skills
Vendor Management, Product Management, Project Management, Marketing, Management, Team Leadership, Program Management, Leadership, Business Analysis, Photography, Sales, Budgets, Customer Service, Account Management, Cross-functional Team..., Troubleshooting, Online Marketing, Process Improvement, Team Management, Social Media Marketing, Team Building, Networking, Public Relations, Business Development, New Business Development, Direct Sales, Training, Product Marketing, Sales Operations, Entrepreneurship, Email Marketing, Marketing Communications, Selling, Lead Generation, Strategic Partnerships, Start-ups
Education
Richland College Certified Training Facility 1994 — 1995
Associate of Applied Science, Novell Certified Network Engineer 4.1
Richland Community College 1994 — 1995
Associate of Applied Science, LAN Administration
University of Texas at Austin 1980 — 1984
BBA, Marketing
Richardson High School 1977 — 1980
Charles Roesel Charles Roesel's Intervoice Experience 1993 - 1996
Job Bioinformatics Instructor at Northeastern University
Industry Biotechnology
Experience
Northeastern University September 2014 - Present
Harvard Medical School May 2012 - August 2013
Fidelity Investments 1996 - October 2011
Intervoice 1993 - 1996
EDS 1985 - 1993
Skills
Java, Websphere, Struts, Castor, Spring, Perl, C++, Visual Basic, WSDL, Software Development, Unix, Programming, XML, JavaScript, Eclipse, UML, Spring Framework, Agile Methodologies, Python, Data Analysis, Linux, Databases, WebSphere, SDLC, SQL
Education
Northeastern University 2011 — 2013
MS, Bioinformatics
University of Florida 1980 — 1985
BA, Economics
Northeastern University September 2014 - Present
Harvard Medical School May 2012 - August 2013
Fidelity Investments 1996 - October 2011
Intervoice 1993 - 1996
EDS 1985 - 1993
Skills
Java, Websphere, Struts, Castor, Spring, Perl, C++, Visual Basic, WSDL, Software Development, Unix, Programming, XML, JavaScript, Eclipse, UML, Spring Framework, Agile Methodologies, Python, Data Analysis, Linux, Databases, WebSphere, SDLC, SQL
Education
Northeastern University 2011 — 2013
MS, Bioinformatics
University of Florida 1980 — 1985
BA, Economics
Patricia Padron-Wells Patricia Padron-Wells's Intervoice Experience 1997 - December 2000
Job Verizon
Industry Telecommunications
Experience
Verizon 2012 - Present
Versay Solutions June 2012 - December 2012
HCSC - BCBS of TX September 2005 - June 2010
GCI January 2005 - July 2005
Fort Worth Technologies June 2004 - December 2004
Prosodie September 2001 - August 2003
Intervoice 1997 - December 2000
Intervoice 1996 - 1997
Intervoice March 1995 - 1996
Banco de Venezuela 1990 - 1993
Skills
Avaya, CCNA, LAN-WAN, VXML Speech Grammar..., Working towards CCNA..., Avaya PBX, Avaya CMS, Emipirix Hammer..., Empirix OneSight, Spanish-English
Education
Richland Community College 2012 — 2012
Cisco Authorized Training - CCNA, CCNA, Certificates
Universidad Nueva Esparta 1991 — 1993
BS, Computer Science
Instituto Universitario Nueva Esparta 1986 — 1989
AS, Computer Science
Verizon 2012 - Present
Versay Solutions June 2012 - December 2012
HCSC - BCBS of TX September 2005 - June 2010
GCI January 2005 - July 2005
Fort Worth Technologies June 2004 - December 2004
Prosodie September 2001 - August 2003
Intervoice 1997 - December 2000
Intervoice 1996 - 1997
Intervoice March 1995 - 1996
Banco de Venezuela 1990 - 1993
Skills
Avaya, CCNA, LAN-WAN, VXML Speech Grammar..., Working towards CCNA..., Avaya PBX, Avaya CMS, Emipirix Hammer..., Empirix OneSight, Spanish-English
Education
Richland Community College 2012 — 2012
Cisco Authorized Training - CCNA, CCNA, Certificates
Universidad Nueva Esparta 1991 — 1993
BS, Computer Science
Instituto Universitario Nueva Esparta 1986 — 1989
AS, Computer Science
Reza Kamal Reza Kamal's Intervoice Experience June 1995 - July 2002
Job Sr. Contact Center Engineer at Ascend One
Industry Information Technology and Services
Experience
Ascend One February 2006 - Present
Intervoice June 1995 - July 2002
Intervoice 1995 - 2002
Skills
VoIP, Microsoft SQL Server, Telephony, Agile Methodologies, Requirements Analysis, Telecommunications, Software Project..., SQL, Call Center, Troubleshooting, Business Analysis, Integration, SharePoint, Management, Testing, Contact Centers, Vendor Management, IVR, Call Centers, SDLC, Quality Assurance, CRM, Software Development, Cross-functional Team..., Databases, Visio, Project Management, Software Documentation, Business Intelligence, ACD
Education
Southeastern Oklahoma State University 1988 — 1992
Ascend One February 2006 - Present
Intervoice June 1995 - July 2002
Intervoice 1995 - 2002
Skills
VoIP, Microsoft SQL Server, Telephony, Agile Methodologies, Requirements Analysis, Telecommunications, Software Project..., SQL, Call Center, Troubleshooting, Business Analysis, Integration, SharePoint, Management, Testing, Contact Centers, Vendor Management, IVR, Call Centers, SDLC, Quality Assurance, CRM, Software Development, Cross-functional Team..., Databases, Visio, Project Management, Software Documentation, Business Intelligence, ACD
Education
Southeastern Oklahoma State University 1988 — 1992
Larry A. Barnes Larry A. Barnes's Intervoice Experience July 2008 - November 2010
Job Technical Support Engineer at Rosslare Security Products
Industry Electrical/Electronic Manufacturing
Experience
Rosslare Security Products July 2013 - Present
Independent Contractor January 2011 - July 2013
Convergys April 2012 - July 2012
Intervoice July 2008 - November 2010
Intervoice 2003 - 2008
Intervoice 1993 - 2003
Intervoice 1990 - 1993
Data General 1987 - 1990
Rtec Systems aka Reltec 1984 - 1987
Skills
Telecommunications, Integration, Manufacturing, Product Management, Product Development, Cross-functional Team..., Troubleshooting, Program Management, Management, Process Improvement, Engineering, Hardware, Product Lifecycle..., Vendor Management, Requirements Analysis, SAP, IVR, Problem Solving, Team Leadership, Project Planning, Product Launch, Project Management, Computer Hardware, Process Engineering, Change Management, Team Building, MRP, Strategy, Solution Selling, Supply Chain, Leadership, Product Life Cycle..., Access Control, Employee Training
Education
Southern Arkansas University 1974 — 1976
ASET
Rosslare Security Products July 2013 - Present
Independent Contractor January 2011 - July 2013
Convergys April 2012 - July 2012
Intervoice July 2008 - November 2010
Intervoice 2003 - 2008
Intervoice 1993 - 2003
Intervoice 1990 - 1993
Data General 1987 - 1990
Rtec Systems aka Reltec 1984 - 1987
Skills
Telecommunications, Integration, Manufacturing, Product Management, Product Development, Cross-functional Team..., Troubleshooting, Program Management, Management, Process Improvement, Engineering, Hardware, Product Lifecycle..., Vendor Management, Requirements Analysis, SAP, IVR, Problem Solving, Team Leadership, Project Planning, Product Launch, Project Management, Computer Hardware, Process Engineering, Change Management, Team Building, MRP, Strategy, Solution Selling, Supply Chain, Leadership, Product Life Cycle..., Access Control, Employee Training
Education
Southern Arkansas University 1974 — 1976
ASET
Brian Kuberski Brian Kuberski's Intervoice Experience 1994 - 1997
Job Product Management Executive: Vision, Strategy, Planning, & Execution
Industry Internet
Experience
Intel Corporation June 2012 - Present
AT&T Mobility 2007 - 2012
Amp'd Mobile Inc. 2006 - 2007
Kyocera Wireless 2002 - 2006
Siemens AG / Efficient Networks 2000 - 2002
eOn Communications 1997 - 2000
Intervoice 1994 - 1997
Skills
Leadership & Vision for..., Cross-platform,..., Agile development;..., Mobile Applications &..., Mobile Technology, Product Marketing, Product Management, Mobile Devices, Wireless, Mobile Applications, Strategy, E-commerce, User Experience, Agile Methodologies, Vendor Management, Product Development, Cross-functional Team...
Education
Bradley University
Bachelor of Science (B.S.), College of Engineering & Technology
Southern Methodist University
Masters, Liberal Arts and Sciences/Liberal Studies
Intel Corporation June 2012 - Present
AT&T Mobility 2007 - 2012
Amp'd Mobile Inc. 2006 - 2007
Kyocera Wireless 2002 - 2006
Siemens AG / Efficient Networks 2000 - 2002
eOn Communications 1997 - 2000
Intervoice 1994 - 1997
Skills
Leadership & Vision for..., Cross-platform,..., Agile development;..., Mobile Applications &..., Mobile Technology, Product Marketing, Product Management, Mobile Devices, Wireless, Mobile Applications, Strategy, E-commerce, User Experience, Agile Methodologies, Vendor Management, Product Development, Cross-functional Team...
Education
Bradley University
Bachelor of Science (B.S.), College of Engineering & Technology
Southern Methodist University
Masters, Liberal Arts and Sciences/Liberal Studies
Shea Stewart Shea Stewart's Intervoice Experience 1993 - 1996
Job Account Management
Industry Telecommunications
Experience
Axxys Technologies April 2011 - Present
2Go Software Solutions April 2010 - September 2010
NEI (formerly Alliance Systems) September 2003 - March 2010
Nortel Networks 1999 - 2002
Nortel Networks 1999 - 2002
Intervoice 1993 - 1996
Education
Art Institute of Dallas 1992 — 1994
AS, Music and Business
Lake Highlands HS
Axxys Technologies April 2011 - Present
2Go Software Solutions April 2010 - September 2010
NEI (formerly Alliance Systems) September 2003 - March 2010
Nortel Networks 1999 - 2002
Nortel Networks 1999 - 2002
Intervoice 1993 - 1996
Education
Art Institute of Dallas 1992 — 1994
AS, Music and Business
Lake Highlands HS
Jennifer Ursich's Intervoice Experience January 2002 - March 2003
Job Senior UX Research Lead at TMobile (contract)
Industry Computer Software
Experience
T-Mobile May 2015 - Present
AT&T Mobility February 2014 - May 2015
JPMorgan Chase July 2012 - February 2014
Blink Interactive March 2012 - July 2012
Amazon.com July 2011 - February 2012
Microsoft January 2007 - May 2011
Excell Data Corporation May 2006 - January 2007
Convergys (formerly Intervoice) October 2003 - May 2006
Adea Solutions, Inc March 2003 - August 2003
Intervoice January 2002 - March 2003
Skills
Usability, User Research, User Experience, User-centered Design, Survey Research, Competitive Analysis, Participatory Design, Eye Tracking, Voice User Interface..., Usability Testing, User Interface, Mobile, Information Architecture, Personas, User Interface Design, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Human-computer..., Prototyping, User Scenarios, Usability Engineering, Task Analysis, Paper Prototyping, Usability Design, Heuristic Analysis, Iterative Design, Human Factors, Research Design, Focus Groups, Prototype, Wireframes, Experience Design, Interaction Design, Persona, Human Computer..., Mobile Devices, Information Design, Wire Framing, Web Applications, Axure, OmniGraffle, Ethnography, Mobile Applications
Education
General Assembly 2015 — 2015
Product Management
The University of Texas at Dallas 2001 — 2002
M.S, Applied Cognition and Neuroscience; Human Computer Interaction
The University of Texas at Austin 1989 — 1993
BA, Sociology/History
General Assembly
Product Management
T-Mobile May 2015 - Present
AT&T Mobility February 2014 - May 2015
JPMorgan Chase July 2012 - February 2014
Blink Interactive March 2012 - July 2012
Amazon.com July 2011 - February 2012
Microsoft January 2007 - May 2011
Excell Data Corporation May 2006 - January 2007
Convergys (formerly Intervoice) October 2003 - May 2006
Adea Solutions, Inc March 2003 - August 2003
Intervoice January 2002 - March 2003
Skills
Usability, User Research, User Experience, User-centered Design, Survey Research, Competitive Analysis, Participatory Design, Eye Tracking, Voice User Interface..., Usability Testing, User Interface, Mobile, Information Architecture, Personas, User Interface Design, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Human-computer..., Prototyping, User Scenarios, Usability Engineering, Task Analysis, Paper Prototyping, Usability Design, Heuristic Analysis, Iterative Design, Human Factors, Research Design, Focus Groups, Prototype, Wireframes, Experience Design, Interaction Design, Persona, Human Computer..., Mobile Devices, Information Design, Wire Framing, Web Applications, Axure, OmniGraffle, Ethnography, Mobile Applications
Education
General Assembly 2015 — 2015
Product Management
The University of Texas at Dallas 2001 — 2002
M.S, Applied Cognition and Neuroscience; Human Computer Interaction
The University of Texas at Austin 1989 — 1993
BA, Sociology/History
General Assembly
Product Management
Eric Tinnes Eric Tinnes's Intervoice Experience 1994 - 1995
Job Service Desk Analyst at Hewlett Packard
Industry Financial Services
Experience
Retired March 2013 - Present
Willis Group US/Hewlett Packard December 2012 - February 2013
Technisource/Fiserv May 2011 - November 2011
Carestream Heath, Inc. June 2009 - February 2011
Eastman Kodak February 1995 - June 2009
Intervoice-Brite, Inc. February 1994 - February 1995
Intervoice 1994 - 1995
Intervoice 1994 - 1995
Wang Laboratories, Inc. March 1985 - May 1993
GE Information Services Company (GEISCO) February 1974 - March 1985
Skills
finding information, analyzing problems, extracting information, listening to people, performing numerical..., prioritizing work, technical work, Data Extraction, Analysis, Troubleshooting, Technical Support, Technical Information, Performing, TCP/IP, dicom, Medical Imaging, Unix, Windows, Microsoft Excel, Microsoft Word, ACD, Remedy 7, Lotus Notes, Pacs, Networking, Microsoft Access, HIS/RIS, Vantive, Telephony Support, CRM, Telecommunications, PACS, DICOM, Computer Hardware, Digital Imaging, Printers, Training, Help Desk Support, Access, Call Centers, Software Documentation
Education
San Jose State University 1971 — 1973
Bachelor of Arts (B.A.), Psychology
San Jose State University 1968 — 1971
BA, Psychology
Phoenix College 1963 — 1965
AA, Liberal Arts
Clearwater High School 1960 — 1962
Certificate, College Prep
Retired March 2013 - Present
Willis Group US/Hewlett Packard December 2012 - February 2013
Technisource/Fiserv May 2011 - November 2011
Carestream Heath, Inc. June 2009 - February 2011
Eastman Kodak February 1995 - June 2009
Intervoice-Brite, Inc. February 1994 - February 1995
Intervoice 1994 - 1995
Intervoice 1994 - 1995
Wang Laboratories, Inc. March 1985 - May 1993
GE Information Services Company (GEISCO) February 1974 - March 1985
Skills
finding information, analyzing problems, extracting information, listening to people, performing numerical..., prioritizing work, technical work, Data Extraction, Analysis, Troubleshooting, Technical Support, Technical Information, Performing, TCP/IP, dicom, Medical Imaging, Unix, Windows, Microsoft Excel, Microsoft Word, ACD, Remedy 7, Lotus Notes, Pacs, Networking, Microsoft Access, HIS/RIS, Vantive, Telephony Support, CRM, Telecommunications, PACS, DICOM, Computer Hardware, Digital Imaging, Printers, Training, Help Desk Support, Access, Call Centers, Software Documentation
Education
San Jose State University 1971 — 1973
Bachelor of Arts (B.A.), Psychology
San Jose State University 1968 — 1971
BA, Psychology
Phoenix College 1963 — 1965
AA, Liberal Arts
Clearwater High School 1960 — 1962
Certificate, College Prep
Pamela Dixon-Faught's Intervoice Experience September 2006 - September 2008
Job Sr Program Manager at Convergys
Industry Information Technology and Services
Experience
Convergys July 2013 - Present
Convergys October 2008 - July 2013
Intervoice September 2006 - September 2008
Nuasis August 2003 - 2006
Nuasis March 2001 - August 2003
iBuyline, Inc June 1997 - November 2000
Skills
IVR, Project Management, Professional Services..., Engagement Management, Pre-Sales Consulting, Contact Centre..., Quality Assurance, CTI, Professional Services, Call Center, CRM, Software Development, Management, Pre-sales, Business Analysis, Call Centers, Sales, SaaS, Business Development, Mobile Devices, Enterprise Software, Testing, IP, Vendor Management, Outsourcing, Cloud Computing, Telephony, Contact Centers, Managed Services, Technical Support, Service Delivery, Customer Satisfaction, Resource Management, Telecommunications, Integration, Program Management
Education
Salem International University 2011 — 2014
BS, Information Technology
Convergys July 2013 - Present
Convergys October 2008 - July 2013
Intervoice September 2006 - September 2008
Nuasis August 2003 - 2006
Nuasis March 2001 - August 2003
iBuyline, Inc June 1997 - November 2000
Skills
IVR, Project Management, Professional Services..., Engagement Management, Pre-Sales Consulting, Contact Centre..., Quality Assurance, CTI, Professional Services, Call Center, CRM, Software Development, Management, Pre-sales, Business Analysis, Call Centers, Sales, SaaS, Business Development, Mobile Devices, Enterprise Software, Testing, IP, Vendor Management, Outsourcing, Cloud Computing, Telephony, Contact Centers, Managed Services, Technical Support, Service Delivery, Customer Satisfaction, Resource Management, Telecommunications, Integration, Program Management
Education
Salem International University 2011 — 2014
BS, Information Technology
Diane Rolen Diane Rolen's Intervoice Experience 1995 - 2000
Job Seeking new opportunites in Documentation, Technical Design, Q.A., Copy Writing
Industry Computer Software
Experience
Goodman Networks 2013 - 2015
Goodman Networks 2012 - 2015
Goodman Networks 2012 - 2015
Bateman Wells & Company 2007 - 2013
Diane C. Rolen 2001 - 2007
Intecom 2000 - 2001
Intervoice 1995 - 2000
Skills
Quality Assurance, Software Documentation, Customer Service, Training, Troubleshooting, Technical Documentation, Technical Writing, Databases, Data Analysis, Data Entry, Database Design, Database Administration, Document Management, Document Review, Proposal Writing, Spreadsheets, Software Design, Online Research, Customer Satisfaction, Customer Support, Quality Management, Software Quality..., Training Delivery, Hands-on Training, Instructor-led Training, Communication Training, Expense Management, Expense Reports, Remote Troubleshooting, Internet Troubleshooting, Stategic Analysis, Interpret Drawings, Process Improvement, Analytic Problem Solving, SharePoint, Microsoft Excel, Vendor Relationship..., Project Estimation, Management, Testing, Networking
Education
Bristol Community College 1980 — 1983
AA, Computer Science
Goodman Networks 2013 - 2015
Goodman Networks 2012 - 2015
Goodman Networks 2012 - 2015
Bateman Wells & Company 2007 - 2013
Diane C. Rolen 2001 - 2007
Intecom 2000 - 2001
Intervoice 1995 - 2000
Skills
Quality Assurance, Software Documentation, Customer Service, Training, Troubleshooting, Technical Documentation, Technical Writing, Databases, Data Analysis, Data Entry, Database Design, Database Administration, Document Management, Document Review, Proposal Writing, Spreadsheets, Software Design, Online Research, Customer Satisfaction, Customer Support, Quality Management, Software Quality..., Training Delivery, Hands-on Training, Instructor-led Training, Communication Training, Expense Management, Expense Reports, Remote Troubleshooting, Internet Troubleshooting, Stategic Analysis, Interpret Drawings, Process Improvement, Analytic Problem Solving, SharePoint, Microsoft Excel, Vendor Relationship..., Project Estimation, Management, Testing, Networking
Education
Bristol Community College 1980 — 1983
AA, Computer Science
Angela Squitieri Angela Squitieri's Intervoice Experience 2000 - 2002
Job REALTOR® RE/MAX Premier Real Estate & Broker ASPM, LLC Professional Property Management ABR, CRS, GRI, SRES
Industry Real Estate
Experience
RE/MAX Premier & ASPM, LLC April 2000 - Present
Intervoice 2000 - 2002
Intecom 1996 - 2000
Teknekron Infoswitch (Datapoint Corporation) 1978 - 1996
Skills
Selling, Sellers, Negotiation, Buyers, Marketing, Call Center, Short Sales, First Time Home Buyers, Foreclosures, Property Management, Relocation, REO, Condos, Luxury, Referrals, Buyer Representation, Investment Properties, Listings, Single Family Homes, Residential Homes
Education
Champions School of Real Estate 2012 — 2013
Broker's License, Real Estate
Distressed Property Institue, LLC 2008 — 2008
CDPE, Certified Distressed Property Expert
Texas Realtors® University 2008 — 2008
GRI, Graduate Realtor® Institute
MetroTex 2004 — 2004
CRS, Certified Residential Specialist
MetroTex 2004 — 2004
SRES, Seniors Real Estate Specialist
Leonard-Hawes Real Estate School 2003 — 2003
ABR, Accredited Buyer Representation
Leonard-Hawes Real Estate School 2000 — 2000
TX Real Estate License, Real Estate
Brookdale Community College
Marketing & Drama
RE/MAX Premier & ASPM, LLC April 2000 - Present
Intervoice 2000 - 2002
Intecom 1996 - 2000
Teknekron Infoswitch (Datapoint Corporation) 1978 - 1996
Skills
Selling, Sellers, Negotiation, Buyers, Marketing, Call Center, Short Sales, First Time Home Buyers, Foreclosures, Property Management, Relocation, REO, Condos, Luxury, Referrals, Buyer Representation, Investment Properties, Listings, Single Family Homes, Residential Homes
Education
Champions School of Real Estate 2012 — 2013
Broker's License, Real Estate
Distressed Property Institue, LLC 2008 — 2008
CDPE, Certified Distressed Property Expert
Texas Realtors® University 2008 — 2008
GRI, Graduate Realtor® Institute
MetroTex 2004 — 2004
CRS, Certified Residential Specialist
MetroTex 2004 — 2004
SRES, Seniors Real Estate Specialist
Leonard-Hawes Real Estate School 2003 — 2003
ABR, Accredited Buyer Representation
Leonard-Hawes Real Estate School 2000 — 2000
TX Real Estate License, Real Estate
Brookdale Community College
Marketing & Drama
Brad Mack Brad Mack's Intervoice Experience 1995 - 2006
Job at Transera Communications, Inc
Industry Telecommunications
Experience
Transera Communications, Inc 2010 - Present
Contact Solutions Inc. 2006 - 2010
Intervoice 1995 - 2006
Octel Communications 1990 - 1995
Skills
Networking, Channel Relationships, SaaS, Sales, Training, Public Speaking, Solution Selling, Call Center, Enterprise Software, Salesforce.com
Education
Fordham University
BA/MA, English
Transera Communications, Inc 2010 - Present
Contact Solutions Inc. 2006 - 2010
Intervoice 1995 - 2006
Octel Communications 1990 - 1995
Skills
Networking, Channel Relationships, SaaS, Sales, Training, Public Speaking, Solution Selling, Call Center, Enterprise Software, Salesforce.com
Education
Fordham University
BA/MA, English
Karthik Ranganathan Karthik Ranganathan's Intervoice Experience January 2006 - August 2006
Job Principal. Capgemini
Industry Information Technology and Services
Experience
Capgemini June 2013 - Present
Capgemini June 2011 - May 2013
Capgemini January 2009 - June 2011
Capgemini September 2006 - December 2008
Intervoice January 2006 - August 2006
Intervoice February 2005 - January 2006
Intervoice June 2001 - January 2005
Intervoice February 1998 - May 2001
Intervoice February 1997 - January 1998
Karta Technology May 1995 - January 1997
Skills
Product Management, IT Strategy, Service Delivery, Deployment, Enterprise Architecture, Solution Architecture, Virtual Teams, Enterprise Software, Technical Leadership, Big Data, Solutions Development, Go-to-market Strategy, Product Life Cycle..., Product Strategy, Unified Communications, Software Project..., Software Development, Professional Services, Partner Management, IT Management, Business Process, Technical Management, Solution Development, System Deployment, Product Launch, Analytics, Product Lifecycle..., Business Transformation, Strategy, Outsourcing, Business Process..., SaaS, Cloud Computing, Project Management, Pre-sales, Vendor Management, Agile Project Management, Telecommunications, BPO, Global Delivery, Program Management, IT Outsourcing, IT Service Management, Business Development, Management, PMO, Leadership, Consulting, CRM, Change Management
Education
University of Houston 1992 — 1995
MS, Mechanical Engineering
Annamalai University 1988 — 1992
BE, Mechanical Engineering
Vidya Mandir
Capgemini June 2013 - Present
Capgemini June 2011 - May 2013
Capgemini January 2009 - June 2011
Capgemini September 2006 - December 2008
Intervoice January 2006 - August 2006
Intervoice February 2005 - January 2006
Intervoice June 2001 - January 2005
Intervoice February 1998 - May 2001
Intervoice February 1997 - January 1998
Karta Technology May 1995 - January 1997
Skills
Product Management, IT Strategy, Service Delivery, Deployment, Enterprise Architecture, Solution Architecture, Virtual Teams, Enterprise Software, Technical Leadership, Big Data, Solutions Development, Go-to-market Strategy, Product Life Cycle..., Product Strategy, Unified Communications, Software Project..., Software Development, Professional Services, Partner Management, IT Management, Business Process, Technical Management, Solution Development, System Deployment, Product Launch, Analytics, Product Lifecycle..., Business Transformation, Strategy, Outsourcing, Business Process..., SaaS, Cloud Computing, Project Management, Pre-sales, Vendor Management, Agile Project Management, Telecommunications, BPO, Global Delivery, Program Management, IT Outsourcing, IT Service Management, Business Development, Management, PMO, Leadership, Consulting, CRM, Change Management
Education
University of Houston 1992 — 1995
MS, Mechanical Engineering
Annamalai University 1988 — 1992
BE, Mechanical Engineering
Vidya Mandir
Ethan Levine Ethan Levine's Intervoice Experience November 1998 - March 2006
Job Sr. User Experience Designer at SAIC
Industry Computer Software
Experience
SAIC February 2012 - Present
LogicTree Corporation October 2009 - Present
SpeechCycle March 2007 - April 2009
Convergys March 2006 - February 2007
Intervoice November 1998 - March 2006
Fiserv 1996 - 1998
Skills
Program Management, User Interface Design, Strategy, User Experience, Usability Testing, User Interface, Project Management, Visio, Enterprise Software, Business Analysis, IVR, Vendor Management, User-centered Design, Mobile Applications, Speech Recognition, SDLC, Solution Architecture, Cross-functional Team...
Education
Florida State University 1989 — 1993
BS, Marketing
SAIC February 2012 - Present
LogicTree Corporation October 2009 - Present
SpeechCycle March 2007 - April 2009
Convergys March 2006 - February 2007
Intervoice November 1998 - March 2006
Fiserv 1996 - 1998
Skills
Program Management, User Interface Design, Strategy, User Experience, Usability Testing, User Interface, Project Management, Visio, Enterprise Software, Business Analysis, IVR, Vendor Management, User-centered Design, Mobile Applications, Speech Recognition, SDLC, Solution Architecture, Cross-functional Team...
Education
Florida State University 1989 — 1993
BS, Marketing
John South, CISSP, CISA's Intervoice Experience June 2008 - September 2009
Job Chief Security Officer at Heartland Payment Systems
Industry Financial Services
Experience
Heartland Payment Systems September 2009 - Present
FS/ISAC 2009 - 2014
Intervoice June 2008 - September 2009
University of Dallas August 1998 - October 2008
Plexent January 2008 - June 2008
Alcatel, Alcatel-Lucent (formerly DSC Communications) November 1990 - January 2008
Accurate Arms 1992 - 1994
TEAMS 1988 - 1990
Electronic Data Systems 1986 - 1988
Skills
CISSP, CISA, Computer Security, COBIT, IT Service Management, Security, Disaster Recovery, Information Security..., Information Security, PCI DSS, Vulnerability Assessment, Security Awareness, Information Technology, Application Security, SDLC, Security Policy, Information Assurance, Governance, Unix, Sarbanes-Oxley Act, Business Process..., Network Security, Program Management, Cloud Computing, Enterprise Architecture, Management, IT Audit, IPS, Firewalls, Computer Forensics, Data Center, Security Audits, Business Continuity, VPN, System Administration, Penetration Testing, IT Strategy, Vulnerability Management, Incident Management, Data Security, IT Management, Leadership, Software Development, CISM, Risk Management, Intrusion Detection, ISO 20000, Virtualization, Cisco Technologies, Network Architecture
Education
The University of Dallas 1995 — 1997
MBA, Telecommunications Management
Purdue University
B.A., US History
Heartland Payment Systems September 2009 - Present
FS/ISAC 2009 - 2014
Intervoice June 2008 - September 2009
University of Dallas August 1998 - October 2008
Plexent January 2008 - June 2008
Alcatel, Alcatel-Lucent (formerly DSC Communications) November 1990 - January 2008
Accurate Arms 1992 - 1994
TEAMS 1988 - 1990
Electronic Data Systems 1986 - 1988
Skills
CISSP, CISA, Computer Security, COBIT, IT Service Management, Security, Disaster Recovery, Information Security..., Information Security, PCI DSS, Vulnerability Assessment, Security Awareness, Information Technology, Application Security, SDLC, Security Policy, Information Assurance, Governance, Unix, Sarbanes-Oxley Act, Business Process..., Network Security, Program Management, Cloud Computing, Enterprise Architecture, Management, IT Audit, IPS, Firewalls, Computer Forensics, Data Center, Security Audits, Business Continuity, VPN, System Administration, Penetration Testing, IT Strategy, Vulnerability Management, Incident Management, Data Security, IT Management, Leadership, Software Development, CISM, Risk Management, Intrusion Detection, ISO 20000, Virtualization, Cisco Technologies, Network Architecture
Education
The University of Dallas 1995 — 1997
MBA, Telecommunications Management
Purdue University
B.A., US History
Darin Frizzell, CPA Darin Frizzell, CPA's Intervoice Experience 1999 - 2005
Job Audit Associate at Montgomery Coscia Greilich LLP
Industry Accounting
Experience
Montgomery Coscia Greilich LLP July 2015 - Present
Orthofix March 2014 - July 2015
Montgomery, Coscia, Greilich LP March 2010 - February 2014
River Point Farms August 2008 - February 2010
ACS 2005 - 2006
Intervoice 1999 - 2005
gustafson 1995 - 1999
Education
Oklahoma State University 1988 — 1993
Montgomery Coscia Greilich LLP July 2015 - Present
Orthofix March 2014 - July 2015
Montgomery, Coscia, Greilich LP March 2010 - February 2014
River Point Farms August 2008 - February 2010
ACS 2005 - 2006
Intervoice 1999 - 2005
gustafson 1995 - 1999
Education
Oklahoma State University 1988 — 1993
Joe Wilke Joe Wilke's Intervoice Experience May 1994 - August 2001
Job Owner at "It's Time" Home Repair and Improvement Services, LLC
Industry Construction
Experience
"It's Time" Home Repair and Improvement Services, LLC March 2013 - Present
Black Box Network Services April 2010 - March 2011
Convergys / Intervoice June 2007 - June 2009
Premiere Global Services January 2006 - May 2007
etalk Corporation September 2002 - January 2006
Edify Corporation August 2001 - July 2002
Intervoice May 1994 - August 2001
Comverse Technology January 1992 - May 1994
Ameritech Audiotex Services, Inc. February 1991 - January 1992
Litel Telecommunications Inc. November 1988 - February 1991
Education
Benedictine University 1978 — 1982
Bachelor of Arts, Accounting
St. Joe's Grade School
"It's Time" Home Repair and Improvement Services, LLC March 2013 - Present
Black Box Network Services April 2010 - March 2011
Convergys / Intervoice June 2007 - June 2009
Premiere Global Services January 2006 - May 2007
etalk Corporation September 2002 - January 2006
Edify Corporation August 2001 - July 2002
Intervoice May 1994 - August 2001
Comverse Technology January 1992 - May 1994
Ameritech Audiotex Services, Inc. February 1991 - January 1992
Litel Telecommunications Inc. November 1988 - February 1991
Education
Benedictine University 1978 — 1982
Bachelor of Arts, Accounting
St. Joe's Grade School
Eglin Ayson, PMP's Intervoice Experience December 1997 - December 2000
Job Experienced leader of interdisciplinary teams to produce visual and interactive media, setting new industry benchmarks.
Industry Defense & Space
Experience
JHT, Inc. April 2004 - Present
EDO February 2001 - April 2004
Intervoice December 1997 - December 2000
United States Air Force July 1992 - April 1995
United States Air Force September 1987 - July 1992
United States Air Force October 1982 - September 1987
Skills
Security Clearance, E-Learning, Military, DoD, Flash, Blended Learning, Program Management, Adobe Acrobat, Technical Training, Education Software, Team Building, User Experience, Defense, Learning Management, Training, Microsoft Office, Military Experience, Public Speaking, After Effects, Multimedia, Motion Graphics, Instructor-led Training, SharePoint, Instructional Technology, Command, Content Management, Earned Value Management, Distance Learning, Leadership Development, Government Contracting, Hands-on Training, Technical Writing
Education
Full Sail University 1995 — 1996
Specialized Associate, Digital Media
University of California, Berkeley 1978 — 1982
BA, Physics
Milpitas High School 1974 — 1978
JHT, Inc. April 2004 - Present
EDO February 2001 - April 2004
Intervoice December 1997 - December 2000
United States Air Force July 1992 - April 1995
United States Air Force September 1987 - July 1992
United States Air Force October 1982 - September 1987
Skills
Security Clearance, E-Learning, Military, DoD, Flash, Blended Learning, Program Management, Adobe Acrobat, Technical Training, Education Software, Team Building, User Experience, Defense, Learning Management, Training, Microsoft Office, Military Experience, Public Speaking, After Effects, Multimedia, Motion Graphics, Instructor-led Training, SharePoint, Instructional Technology, Command, Content Management, Earned Value Management, Distance Learning, Leadership Development, Government Contracting, Hands-on Training, Technical Writing
Education
Full Sail University 1995 — 1996
Specialized Associate, Digital Media
University of California, Berkeley 1978 — 1982
BA, Physics
Milpitas High School 1974 — 1978
Billy Turnbow Billy Turnbow's Intervoice Experience July 1998 - November 2000
Job TAC Engineer, UCIS
Industry Information Technology and Services
Experience
Cisco Systems August 2011 - Present
Convergys December 2000 - August 2011
Intervoice July 1998 - November 2000
Skills
Disaster Recovery, Windows Vista, Active Directory, CTI, Windows NT, Microsoft Exchange, Linux, Troubleshooting, Windows Server, Operating Systems, System Administration, Integration, TCP/IP, IP, Technical Support, Hardware, Networking, Windows, Security, Routers, Cisco Technologies
Education
Eastern New Mexico University 1993 — 1997
BBA, Computer Information Systems
Cisco Systems August 2011 - Present
Convergys December 2000 - August 2011
Intervoice July 1998 - November 2000
Skills
Disaster Recovery, Windows Vista, Active Directory, CTI, Windows NT, Microsoft Exchange, Linux, Troubleshooting, Windows Server, Operating Systems, System Administration, Integration, TCP/IP, IP, Technical Support, Hardware, Networking, Windows, Security, Routers, Cisco Technologies
Education
Eastern New Mexico University 1993 — 1997
BBA, Computer Information Systems
Denise Lange's Intervoice Experience 2006 - 2008
Job Global Solutions Consultant at Verizon Business
Industry Information Technology and Services
Experience
Verizon Business 2011 - Present
Convergys 2008 - August 2011
Intervoice 2006 - 2008
Spanlink Communications 1998 - 2006
Northrop Grumman Corporation 1998 - 1999
Dictaphone 1997 - 1998
Dictaphone 1995 - 1997
Dictaphone 1995 - 1995
Dictaphone 1993 - 1995
Skills
SaaS, Selling, Call Centers, Professional Services, Solution Selling, Strategy, Telecommunications, VoIP
Education
California Polytechnic State University-San Luis Obispo 1987 — 1992
BS, Business/ Marketing
Massey University 1991 — 1991
Business/ Marketing
Verizon Business 2011 - Present
Convergys 2008 - August 2011
Intervoice 2006 - 2008
Spanlink Communications 1998 - 2006
Northrop Grumman Corporation 1998 - 1999
Dictaphone 1997 - 1998
Dictaphone 1995 - 1997
Dictaphone 1995 - 1995
Dictaphone 1993 - 1995
Skills
SaaS, Selling, Call Centers, Professional Services, Solution Selling, Strategy, Telecommunications, VoIP
Education
California Polytechnic State University-San Luis Obispo 1987 — 1992
BS, Business/ Marketing
Massey University 1991 — 1991
Business/ Marketing
Dan Cross Dan Cross's Intervoice Experience 2000 - 2003
Job Finance and Operations Leadership
Industry Information Technology and Services
Experience
DAC Financial Services, LLC 2011 - Present
Vertex Business Services 2009 - 2011
Adea, Inc. 2008 - 2008
Microtune, Inc. 2003 - 2008
EDS 2003 - 2003
Intervoice 2000 - 2003
Micron Computers Inc. 1998 - 2000
Micron Computers Inc. 1998 - 1998
Compaq 1997 - 1998
Compaq 1995 - 1997
Skills
Accounting, Team Leadership, Auditing, Offshoring, Mergers, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Start-ups, Financial Reporting, SEC filings, Strategic Financial..., Strategic Planning, Process Improvement, Managerial Finance, Financial Modeling, Executive Management, Risk Management, Business Process..., Due Diligence, Leadership, Mergers & Acquisitions, Management, Business Analysis, Management Consulting, Strategy
Education
Marriott School of Management (BYU) 1988 — 1990
MBA, Finance / Operations
Brigham Young University 1982 — 1988
BS, Economics / Mathematics
DAC Financial Services, LLC 2011 - Present
Vertex Business Services 2009 - 2011
Adea, Inc. 2008 - 2008
Microtune, Inc. 2003 - 2008
EDS 2003 - 2003
Intervoice 2000 - 2003
Micron Computers Inc. 1998 - 2000
Micron Computers Inc. 1998 - 1998
Compaq 1997 - 1998
Compaq 1995 - 1997
Skills
Accounting, Team Leadership, Auditing, Offshoring, Mergers, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Start-ups, Financial Reporting, SEC filings, Strategic Financial..., Strategic Planning, Process Improvement, Managerial Finance, Financial Modeling, Executive Management, Risk Management, Business Process..., Due Diligence, Leadership, Mergers & Acquisitions, Management, Business Analysis, Management Consulting, Strategy
Education
Marriott School of Management (BYU) 1988 — 1990
MBA, Finance / Operations
Brigham Young University 1982 — 1988
BS, Economics / Mathematics
Jim Tresenriter, Technical Sales's Intervoice Experience May 2000 - January 2001
Job Account Executive, Small Law Firms
Industry Computer Software
Experience
Thomson Reuters March 2015 - Present
Microsoft March 2011 - July 2014
Microsoft March 2011 - April 2013
Enroute Systems Corporation May 2010 - March 2011
CareerConnection April 2009 - May 2010
PitneyBowes Software January 2007 - December 2008
Ulticom, Inc January 2001 - July 2005
Intervoice May 2000 - January 2001
Logica (Aethos Communications) November 1998 - April 2000
Aethos Communication Systems Ltd November 1998 - April 2000
Skills
Solution Selling, Enterprise Software, Cloud Computing, Data Center, IaaS, Virtualization, Direct Sales, Leadership, Sales, Account Management, Key Account Management, Pre-sales, Business Development, Strategy, SaaS, Salesforce.com, Managed Services, Business Intelligence, B2B, Management, Team Leadership, Sales Presentations, Sales Process, Sales Operations, New Business Development, Networking, Telecommunications, Product Management, Business Alliances, Channel Partners, Strategic Partnerships, CRM, Lead Generation, Selling, Demand Generation, Partner Management, Sales Management, Customer Satisfaction, Unified Communications, Cold Calling, Product Development, Customer Retention, Wireless, Professional Services, SalesF, Customer Service, Strategic Planning, Integration
Education
Kansas State University
Bachelor's Degree, Computer Science
Shawnee Mission West High School
Thomson Reuters March 2015 - Present
Microsoft March 2011 - July 2014
Microsoft March 2011 - April 2013
Enroute Systems Corporation May 2010 - March 2011
CareerConnection April 2009 - May 2010
PitneyBowes Software January 2007 - December 2008
Ulticom, Inc January 2001 - July 2005
Intervoice May 2000 - January 2001
Logica (Aethos Communications) November 1998 - April 2000
Aethos Communication Systems Ltd November 1998 - April 2000
Skills
Solution Selling, Enterprise Software, Cloud Computing, Data Center, IaaS, Virtualization, Direct Sales, Leadership, Sales, Account Management, Key Account Management, Pre-sales, Business Development, Strategy, SaaS, Salesforce.com, Managed Services, Business Intelligence, B2B, Management, Team Leadership, Sales Presentations, Sales Process, Sales Operations, New Business Development, Networking, Telecommunications, Product Management, Business Alliances, Channel Partners, Strategic Partnerships, CRM, Lead Generation, Selling, Demand Generation, Partner Management, Sales Management, Customer Satisfaction, Unified Communications, Cold Calling, Product Development, Customer Retention, Wireless, Professional Services, SalesF, Customer Service, Strategic Planning, Integration
Education
Kansas State University
Bachelor's Degree, Computer Science
Shawnee Mission West High School
Mitch Metcalf Mitch Metcalf's Intervoice Experience September 2000 - April 2001
Job Telecommunications Consultant
Industry Telecommunications
Experience
Tualatin Valley Rock and Gem Club December 2011 - Present
Portland Regional Gem and Mineral Show Asscociation November 2011 - Present
Metcalf and Associates January 1998 - Present
US Airways February 2005 - March 2011
AT&T October 2008 - May 2009
Great Basin Internet Services May 2006 - December 2008
Intervoice September 2000 - April 2001
Norstan Communications September 1989 - April 1998
Konica Business Machines 1980 - 1986
Phillips Petroleum September 1976 - November 1980
Skills
Training, Technical Support, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Service, Networking, Business Analysis, Access, Project Management, Process Improvement, Data Analysis, Cisco Technologies, VoIP, Telecommunications, Budgets, Wireless, Call Centers, IP, Security, Unified Communications, Data Center, Managed Services, Network Design, Direct Sales, Project Planning, Account Management, Disaster Recovery, Strategy, Telephony, Contract Negotiation, WAN, Cloud Computing, Integration, Enterprise Software, Management, IVR, Program Management, Team Leadership, Start-ups, CRM, Business Process, B2B, Solution Selling, Cross-functional Team..., Product Management, Sales Operations, Sales, New Business Development, SaaS
Education
San Diego Mesa College 1975 — 1976
AA, English
van nuys high 1968 — 1970
Tualatin Valley Rock and Gem Club December 2011 - Present
Portland Regional Gem and Mineral Show Asscociation November 2011 - Present
Metcalf and Associates January 1998 - Present
US Airways February 2005 - March 2011
AT&T October 2008 - May 2009
Great Basin Internet Services May 2006 - December 2008
Intervoice September 2000 - April 2001
Norstan Communications September 1989 - April 1998
Konica Business Machines 1980 - 1986
Phillips Petroleum September 1976 - November 1980
Skills
Training, Technical Support, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Service, Networking, Business Analysis, Access, Project Management, Process Improvement, Data Analysis, Cisco Technologies, VoIP, Telecommunications, Budgets, Wireless, Call Centers, IP, Security, Unified Communications, Data Center, Managed Services, Network Design, Direct Sales, Project Planning, Account Management, Disaster Recovery, Strategy, Telephony, Contract Negotiation, WAN, Cloud Computing, Integration, Enterprise Software, Management, IVR, Program Management, Team Leadership, Start-ups, CRM, Business Process, B2B, Solution Selling, Cross-functional Team..., Product Management, Sales Operations, Sales, New Business Development, SaaS
Education
San Diego Mesa College 1975 — 1976
AA, English
van nuys high 1968 — 1970
Kay L. Hughes Kay L. Hughes's Intervoice Experience October 1999 - June 2003
Job Leadership Coach / Facilitator / M&A Integration Currently Seeking New Opportunities
Industry Human Resources
Experience
Leadership Coach / Facilitator / M&A Integration - Seeking New Opportunities April 2015 - Present
Securadyne Systems, LLC February 2014 - April 2015
Lee Hecht Harrison October 2013 - February 2014
Fiserv July 2003 - September 2013
InterVoice October 1999 - June 2003
3DFX, Inc. October 1996 - August 1999
Skills
Succession Planning, Executive Management, Leadership, Organizational..., Strategic Planning, HR Policies, Deferred Compensation, Talent Management, Human Resources, Performance Management, Onboarding, Employee Relations, HRIS, Leadership Development, Recruiting, Business Planning, Employee Engagement, Talent Acquisition, Workforce Planning, Employee Benefits, Applicant Tracking..., Personnel Management, Benefits Administration, College Recruiting, Labor Relations, Organizational Design
Education
Dallas Baptist University
M.A.O.M, Human Resources Management, 4.0
The University of Texas at Arlington
BA, Industrial Relations/Psychology
Leadership Coach / Facilitator / M&A Integration - Seeking New Opportunities April 2015 - Present
Securadyne Systems, LLC February 2014 - April 2015
Lee Hecht Harrison October 2013 - February 2014
Fiserv July 2003 - September 2013
InterVoice October 1999 - June 2003
3DFX, Inc. October 1996 - August 1999
Skills
Succession Planning, Executive Management, Leadership, Organizational..., Strategic Planning, HR Policies, Deferred Compensation, Talent Management, Human Resources, Performance Management, Onboarding, Employee Relations, HRIS, Leadership Development, Recruiting, Business Planning, Employee Engagement, Talent Acquisition, Workforce Planning, Employee Benefits, Applicant Tracking..., Personnel Management, Benefits Administration, College Recruiting, Labor Relations, Organizational Design
Education
Dallas Baptist University
M.A.O.M, Human Resources Management, 4.0
The University of Texas at Arlington
BA, Industrial Relations/Psychology
David Cannaday, PMP David Cannaday, PMP's Intervoice Experience October 1994 - September 1998
Job Director, PMO and Implementation Services at Unify, Inc.
Industry Telecommunications
Experience
Unify, Inc October 1998 - Present
Intervoice October 1994 - September 1998
SEI November 1983 - September 1994
EDS Group May 1983 - October 1983
Skills
Microsoft Project, Microsoft Office, Speech Recognition, Intervoice IVR, Telecommunications, Employee Benefits, ISO, Financial Management, MS Project, Virtualization, Management, Project Management, VoIP, Security, Cross-functional Team..., Sales Operations, Unified Communications, System Deployment, Troubleshooting, Wireless, SIP, Program Management, Networking, Leadership, Professional Services, IVR, IP, SaaS, Cisco Technologies, Outsourcing, Contact Centers, Data Center, Telephony, Managed Services, Managerial Finance, Call Centers, Pre-sales, Team Leadership, Vendor Management, Project Planning, Business Planning, Customer Satisfaction, Solution Selling, Service Delivery, Cloud Computing
Education
Baylor University - Hankamer School of Business 1979 — 1983
BBA, Computer Science/Managment
Unify, Inc October 1998 - Present
Intervoice October 1994 - September 1998
SEI November 1983 - September 1994
EDS Group May 1983 - October 1983
Skills
Microsoft Project, Microsoft Office, Speech Recognition, Intervoice IVR, Telecommunications, Employee Benefits, ISO, Financial Management, MS Project, Virtualization, Management, Project Management, VoIP, Security, Cross-functional Team..., Sales Operations, Unified Communications, System Deployment, Troubleshooting, Wireless, SIP, Program Management, Networking, Leadership, Professional Services, IVR, IP, SaaS, Cisco Technologies, Outsourcing, Contact Centers, Data Center, Telephony, Managed Services, Managerial Finance, Call Centers, Pre-sales, Team Leadership, Vendor Management, Project Planning, Business Planning, Customer Satisfaction, Solution Selling, Service Delivery, Cloud Computing
Education
Baylor University - Hankamer School of Business 1979 — 1983
BBA, Computer Science/Managment
Bob McConnell's Intervoice Experience May 2006 - February 2008
Job Senior Director/Strategic Accounts
Industry Computer Software
Experience
USAN December 2013 - Present
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
NICE Systems December 2011 - November 2013
SpeechCycle January 2011 - December 2011
Concur Technologies January 2009 - August 2010
eGlue Technologies March 2008 - August 2008
Intervoice May 2006 - February 2008
Amdocs/Clarify January 2001 - January 2006
Skills
SaaS, Enterprise Software, Solution Selling, Salesforce.com, Professional Services, Cloud Computing, Direct Sales, Sales Process, Account Management, Lead Generation, Strategic Partnerships, CRM, Channel, Sales Management, Go-to-market Strategy, Business Alliances, Cross-functional Team..., Leadership, Management, Sales, Sales Operations, Selling, Software Industry, Start-ups, Strategy
Education
Dekalb Community 1983 — 1986
Universidad de San José
crestwood high school
crestwood high school
crestwood high school
USAN December 2013 - Present
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
USAN, Inc. 2013 - 2015
NICE Systems December 2011 - November 2013
SpeechCycle January 2011 - December 2011
Concur Technologies January 2009 - August 2010
eGlue Technologies March 2008 - August 2008
Intervoice May 2006 - February 2008
Amdocs/Clarify January 2001 - January 2006
Skills
SaaS, Enterprise Software, Solution Selling, Salesforce.com, Professional Services, Cloud Computing, Direct Sales, Sales Process, Account Management, Lead Generation, Strategic Partnerships, CRM, Channel, Sales Management, Go-to-market Strategy, Business Alliances, Cross-functional Team..., Leadership, Management, Sales, Sales Operations, Selling, Software Industry, Start-ups, Strategy
Education
Dekalb Community 1983 — 1986
Universidad de San José
crestwood high school
crestwood high school
crestwood high school
Michelle DeLoy Michelle DeLoy's Intervoice Experience January 2002 - June 2003
Job Creative Consultant at Rockfish
Industry Information Technology and Services
Experience
Rockfish August 2015 - Present
Michelle DeLoy Marketing & Design October 2012 - Present
American Heart Association American Stroke Association August 2014 - August 2015
Twisted Root Burger Co. June 2013 - August 2014
hawkeye August 2011 - August 2012
DealerTrack April 2011 - August 2011
AutoRevo June 2010 - February 2011
Michelle DeLoy Marketing & Design January 2005 - June 2010
Samsung June 2003 - January 2005
Intervoice January 2002 - June 2003
Skills
Web Design, Information Architecture, Photoshop, Branding & Identity, Packaging, User Interface Design, Interaction Design, Creative Direction, User Experience, Advertising, Brand Development, Creative Strategy, User-centered Design, Adobe Creative Suite, Print, Graphic Design, Wire Framing, Illustrator, Art Direction, Email Marketing, Logo Design, Marketing, Flash, E-commerce, Interactive Advertising, Corporate Branding, Typography, Layout, Corporate Identity, Concept Development
Education
Austin College 1995 — 1999
BA, Psychology
Rockfish August 2015 - Present
Michelle DeLoy Marketing & Design October 2012 - Present
American Heart Association American Stroke Association August 2014 - August 2015
Twisted Root Burger Co. June 2013 - August 2014
hawkeye August 2011 - August 2012
DealerTrack April 2011 - August 2011
AutoRevo June 2010 - February 2011
Michelle DeLoy Marketing & Design January 2005 - June 2010
Samsung June 2003 - January 2005
Intervoice January 2002 - June 2003
Skills
Web Design, Information Architecture, Photoshop, Branding & Identity, Packaging, User Interface Design, Interaction Design, Creative Direction, User Experience, Advertising, Brand Development, Creative Strategy, User-centered Design, Adobe Creative Suite, Print, Graphic Design, Wire Framing, Illustrator, Art Direction, Email Marketing, Logo Design, Marketing, Flash, E-commerce, Interactive Advertising, Corporate Branding, Typography, Layout, Corporate Identity, Concept Development
Education
Austin College 1995 — 1999
BA, Psychology
Srinivas Ganti Srinivas Ganti's Intervoice Experience March 1997 - March 1998
Job
Industry Defense & Space
Experience
General Atomics - Aeronautical Systems Inc. October 2010 - Present
Qualcomm June 2004 - September 2010
Goldman, Sachs & Co April 2003 - May 2004
SS8 Networks/ADC Telecommunications September 1999 - April 2003
GTE (Verizon) March 1998 - September 1999
Intervoice March 1997 - March 1998
OSU August 1994 - August 1996
Indian Organic Chemicals Limited June 1992 - June 1994
Skills
Software Engineering, Software Development, Software Design, Integration, C++, Embedded Systems, Distributed Systems, C, Embedded Software, Eclipse, System Architecture, Requirements Analysis, Design Patterns, Telecommunications, Java, Algorithms, Linux, XML, C#, Agile Methodologies, Perl, ClearCase, Debugging, Device Drivers, Unix, SDLC, Testing, Shell Scripting, Systems Engineering, SOA, Android, Software Project..., Architecture, TCP/IP, Python, Multithreading, Programming, OOP, Object Oriented Design, System Design, Agile, Team Management, Cross-functional Team..., Technical Leadership, Management
Education
University of California, San Diego
Leadership and Management Program
The University of Texas at Dallas
MS, Computer Science
Oklahoma State University
MS, Chemical Engineering
Karnataka Regional Engineering College
BE, Chemical Engineering
General Atomics - Aeronautical Systems Inc. October 2010 - Present
Qualcomm June 2004 - September 2010
Goldman, Sachs & Co April 2003 - May 2004
SS8 Networks/ADC Telecommunications September 1999 - April 2003
GTE (Verizon) March 1998 - September 1999
Intervoice March 1997 - March 1998
OSU August 1994 - August 1996
Indian Organic Chemicals Limited June 1992 - June 1994
Skills
Software Engineering, Software Development, Software Design, Integration, C++, Embedded Systems, Distributed Systems, C, Embedded Software, Eclipse, System Architecture, Requirements Analysis, Design Patterns, Telecommunications, Java, Algorithms, Linux, XML, C#, Agile Methodologies, Perl, ClearCase, Debugging, Device Drivers, Unix, SDLC, Testing, Shell Scripting, Systems Engineering, SOA, Android, Software Project..., Architecture, TCP/IP, Python, Multithreading, Programming, OOP, Object Oriented Design, System Design, Agile, Team Management, Cross-functional Team..., Technical Leadership, Management
Education
University of California, San Diego
Leadership and Management Program
The University of Texas at Dallas
MS, Computer Science
Oklahoma State University
MS, Chemical Engineering
Karnataka Regional Engineering College
BE, Chemical Engineering
Joe Mancini Joe Mancini's Intervoice Experience December 1998 - April 2000
Job Performance Marketing & Partner Development
Industry Information Technology and Services
Experience
Consultant February 2015 - Present
1&1 Internet August 2011 - January 2015
AllianceTek August 2009 - June 2011
Infozone, Inc. February 2008 - August 2009
Tele Atlas September 2005 - February 2008
CellStar July 2004 - August 2005
SS8 Networks April 2000 - July 2003
intervoice December 1998 - April 2000
Bell Atlantic Mobile - Verizon Wireless September 1992 - December 1998
Skills
Lead Generation, Team Leadership, Sales, Strategic Partnerships, Management, Business Development, Marketing Strategy, Product Marketing, Sales Management, Strategy, Account Management, Mobile Devices, Wireless, Product Development, Entrepreneurship, Product Management
Education
Philadelphia University 1985 — 1989
B.S., Marketing
Consultant February 2015 - Present
1&1 Internet August 2011 - January 2015
AllianceTek August 2009 - June 2011
Infozone, Inc. February 2008 - August 2009
Tele Atlas September 2005 - February 2008
CellStar July 2004 - August 2005
SS8 Networks April 2000 - July 2003
intervoice December 1998 - April 2000
Bell Atlantic Mobile - Verizon Wireless September 1992 - December 1998
Skills
Lead Generation, Team Leadership, Sales, Strategic Partnerships, Management, Business Development, Marketing Strategy, Product Marketing, Sales Management, Strategy, Account Management, Mobile Devices, Wireless, Product Development, Entrepreneurship, Product Management
Education
Philadelphia University 1985 — 1989
B.S., Marketing
M Raza Rafiq's Intervoice Experience March 2004 - June 2007
Job Transaction Services Group at Xerox Services
Industry Financial Services
Experience
Xerox Services October 2009 - Present
Nortel Networks July 2007 - October 2009
Intervoice March 2004 - June 2007
Orbea USA August 2002 - February 2004
Stephens Inc August 1999 - July 2002
Zahid Tractor June 1997 - December 1997
Skills
Financial Modeling, Financial Analysis, Mergers, Competitive Analysis, Corporate Finance, Valuation, Due Diligence, Business Strategy, Forecasting, Cross-functional Team..., Business Development, Private Equity, Portfolio Management, Program Management, Strategic Planning, Mergers & Acquisitions, Strategy, Investment Banking, Marketing Strategy, Telecommunications, Equity Research, Finance
Education
Harvard University
Masters, Management
CFA Institute 2003 — 2007
CFA Charter
New Mexico State University 1997 — 1999
MBA, Finance
PCBA
PESJ
Xerox Services October 2009 - Present
Nortel Networks July 2007 - October 2009
Intervoice March 2004 - June 2007
Orbea USA August 2002 - February 2004
Stephens Inc August 1999 - July 2002
Zahid Tractor June 1997 - December 1997
Skills
Financial Modeling, Financial Analysis, Mergers, Competitive Analysis, Corporate Finance, Valuation, Due Diligence, Business Strategy, Forecasting, Cross-functional Team..., Business Development, Private Equity, Portfolio Management, Program Management, Strategic Planning, Mergers & Acquisitions, Strategy, Investment Banking, Marketing Strategy, Telecommunications, Equity Research, Finance
Education
Harvard University
Masters, Management
CFA Institute 2003 — 2007
CFA Charter
New Mexico State University 1997 — 1999
MBA, Finance
PCBA
PESJ
Jere Moroney's Intervoice Experience January 2001 - July 2008
Job VP North American Sales & Alliances
Industry Information Technology and Services
Experience
Convergys, Customer Interaction Technologies Group June 2012 - Present
Convergys August 2011 - August 2012
Convergys, Inc. August 2008 - July 2011
Intervoice January 2001 - July 2008
Skills
SaaS, CRM, Solution Selling, Enterprise Software, Management, Leadership, Sales Process, Business Alliances, Cloud Computing, New Business Development, Sales Management, Outsourcing, Analytics, Call Centers, Channel, Strategy, Customer Experience, Sales, Team Building, Strategic Planning, Managed Services, Business Strategy, Salesforce.com, B2B, Solutions Marketing, Hosted Solutions, Mergers & Acquisitions, Oracle Service Cloud
Education
Harvard Business School for continuing education
Saint Anselm College
BA Business and Economics
Convergys, Customer Interaction Technologies Group June 2012 - Present
Convergys August 2011 - August 2012
Convergys, Inc. August 2008 - July 2011
Intervoice January 2001 - July 2008
Skills
SaaS, CRM, Solution Selling, Enterprise Software, Management, Leadership, Sales Process, Business Alliances, Cloud Computing, New Business Development, Sales Management, Outsourcing, Analytics, Call Centers, Channel, Strategy, Customer Experience, Sales, Team Building, Strategic Planning, Managed Services, Business Strategy, Salesforce.com, B2B, Solutions Marketing, Hosted Solutions, Mergers & Acquisitions, Oracle Service Cloud
Education
Harvard Business School for continuing education
Saint Anselm College
BA Business and Economics
Olga Shpakova Olga Shpakova's Intervoice Experience September 2011 - June 2014
Job Software QA Engineer at Lookout
Industry Computer Software
Experience
Lookout March 2015 - Present
Wells Fargo September 2014 - February 2015
Intervoice September 2011 - June 2014
USA Hostel August 2010 - September 2011
Bank of America November 2001 - June 2010
Skills
Testing, Agile Methodologies, Regression Testing, Software Quality..., Quality Assurance, Test Cases, SQL, Performance Testing, SDLC, System Testing, Manual Testing, HP QTP
Education
Odessa State Polytechnic University 1989 — 1993
Bachelor's Degree, Computer Science
Software Advanced Technologies Institute 2000 — 2001
Software Quality Assurance, Completed training course
Lookout March 2015 - Present
Wells Fargo September 2014 - February 2015
Intervoice September 2011 - June 2014
USA Hostel August 2010 - September 2011
Bank of America November 2001 - June 2010
Skills
Testing, Agile Methodologies, Regression Testing, Software Quality..., Quality Assurance, Test Cases, SQL, Performance Testing, SDLC, System Testing, Manual Testing, HP QTP
Education
Odessa State Polytechnic University 1989 — 1993
Bachelor's Degree, Computer Science
Software Advanced Technologies Institute 2000 — 2001
Software Quality Assurance, Completed training course
Scott St.Clair's Intervoice Experience January 2000 - January 2013
Job Sr Technical Support Engineer | Application Support | IT Systems Engineer
Industry Information Technology and Services
Experience
NICE Systems March 2014 - Present
Insight Global September 2013 - March 2014
City of Irving May 2013 - September 2013
Intervoice January 2000 - January 2013
Convergys 2000 - 2013
Microdynamics, Inc. 1993 - 1999
Gerber Technology 1993 - 1999
Entre 1986 - 1993
The Future Now 1986 - 1993
Skills
Problem Solving, Hardware, Troubleshooting, Customer Satisfaction, Customer Service, Computer Hardware, Security Clearance, Software Installation, Customer Relations, Operating Systems, Servers, Analysis, Testing, IVR, Telephony, ACD, C, CTI, Call Centers, Citrix, Cloud Computing, Data Center, Databases, HP, HTML, IP, IT Operations, ISDN, ITIL, Information Technology, Integration, Java, Linux, Management, Manufacturing, Network Administration, Network Engineering, Networking, Oracle, Project Management, Quality Assurance, Routers, SIP, Security, Service Delivery, Software Development, Software Documentation, Strategy, Switches, System Administration
Education
University of Houston 1984 — 1986
Bachelor of Science (BS), College of Technology, Specialized in Computer Hardware
Richland Community College 1980 — 1983
Associate, Arts and Science
NICE Systems March 2014 - Present
Insight Global September 2013 - March 2014
City of Irving May 2013 - September 2013
Intervoice January 2000 - January 2013
Convergys 2000 - 2013
Microdynamics, Inc. 1993 - 1999
Gerber Technology 1993 - 1999
Entre 1986 - 1993
The Future Now 1986 - 1993
Skills
Problem Solving, Hardware, Troubleshooting, Customer Satisfaction, Customer Service, Computer Hardware, Security Clearance, Software Installation, Customer Relations, Operating Systems, Servers, Analysis, Testing, IVR, Telephony, ACD, C, CTI, Call Centers, Citrix, Cloud Computing, Data Center, Databases, HP, HTML, IP, IT Operations, ISDN, ITIL, Information Technology, Integration, Java, Linux, Management, Manufacturing, Network Administration, Network Engineering, Networking, Oracle, Project Management, Quality Assurance, Routers, SIP, Security, Service Delivery, Software Development, Software Documentation, Strategy, Switches, System Administration
Education
University of Houston 1984 — 1986
Bachelor of Science (BS), College of Technology, Specialized in Computer Hardware
Richland Community College 1980 — 1983
Associate, Arts and Science
Steve Hencinski's Intervoice Experience 1989 - 1999
Job Information Technology Security Specialist
Industry Computer & Network Security
Experience
Northrop Grumman Corporation November 2014 - Present
SRH Investments LLC September 2008 - November 2014
NextGen Holdings LLC February 2009 - March 2012
Cedar Point Communications 2006 - 2008
Nuera Communications 2004 - 2006
Polycom 2002 - 2004
Intervoice 1989 - 1999
Skills
Account Management, Strategic Planning, Federal Agencies, VoIP, Consultative Selling, Network Security, Strategic Consulting, Business Development, Wireless Applications, Information Assurance, CompTIA Network+..., Security+, Cloud Computing, Management, New Business Development, Selling, Wireless, Unified Communications, Integrated Marketing, TCP/IP, Channel, Managed Services, Leadership, Product Management, Telecommunications, Contract Negotiation, Channel Partners, Marketing Strategy, Professional Services, Network Architecture, Product Marketing, Integration, Routing, Strategic Partnerships, Business Alliances, Mobile Devices, Solution Selling, Mobile Applications, Start-ups, SaaS, Computer Security, Networking, Pre-sales, Salesforce.com, Enterprise Software, Security, Direct Sales, SIP, Telephony, CRM
Education
AACC Cyber Security Center 2010 — 2012
Network Security, Cyber/Electronic Operations and Warfare
Florida Atlantic University
BBA, Marketing
Northrop Grumman Corporation November 2014 - Present
SRH Investments LLC September 2008 - November 2014
NextGen Holdings LLC February 2009 - March 2012
Cedar Point Communications 2006 - 2008
Nuera Communications 2004 - 2006
Polycom 2002 - 2004
Intervoice 1989 - 1999
Skills
Account Management, Strategic Planning, Federal Agencies, VoIP, Consultative Selling, Network Security, Strategic Consulting, Business Development, Wireless Applications, Information Assurance, CompTIA Network+..., Security+, Cloud Computing, Management, New Business Development, Selling, Wireless, Unified Communications, Integrated Marketing, TCP/IP, Channel, Managed Services, Leadership, Product Management, Telecommunications, Contract Negotiation, Channel Partners, Marketing Strategy, Professional Services, Network Architecture, Product Marketing, Integration, Routing, Strategic Partnerships, Business Alliances, Mobile Devices, Solution Selling, Mobile Applications, Start-ups, SaaS, Computer Security, Networking, Pre-sales, Salesforce.com, Enterprise Software, Security, Direct Sales, SIP, Telephony, CRM
Education
AACC Cyber Security Center 2010 — 2012
Network Security, Cyber/Electronic Operations and Warfare
Florida Atlantic University
BBA, Marketing
Frank Eisenman Frank Eisenman's Intervoice Experience 2001 - 2003
Job Senior Consultant at Cognizant Technologies
Industry Telecommunications
Experience
Cognizant Technologies 2006 - Present
Boeing 2005 - 2005
Pulsar Communications 2004 - 2005
Intervoice 2001 - 2003
Tellabs 2000 - 2001
Citizens Communications (Now Frontier Communications) 1998 - 2000
Nortel 1992 - 1997
Skills
Business Process Design, Testing, VoIP, Healthcare Information..., Project Management, Unix, Gap Analysis, Unified Communications, Integration, Requirements Gathering, Switches, Requirements Analysis, SDLC, IT Strategy, Software Project..., Solution Architecture, Telecommunications
Education
The University of Texas at Dallas 1993 — 1997
MS, Computer Science
Purdue University 1984 — 1989
BS, Statistics, Mathematics
Cognizant Technologies 2006 - Present
Boeing 2005 - 2005
Pulsar Communications 2004 - 2005
Intervoice 2001 - 2003
Tellabs 2000 - 2001
Citizens Communications (Now Frontier Communications) 1998 - 2000
Nortel 1992 - 1997
Skills
Business Process Design, Testing, VoIP, Healthcare Information..., Project Management, Unix, Gap Analysis, Unified Communications, Integration, Requirements Gathering, Switches, Requirements Analysis, SDLC, IT Strategy, Software Project..., Solution Architecture, Telecommunications
Education
The University of Texas at Dallas 1993 — 1997
MS, Computer Science
Purdue University 1984 — 1989
BS, Statistics, Mathematics
Stephen R. Mortensen Stephen R. Mortensen's Intervoice Experience July 2000 - May 2009
Job Executive, Organization Development and Training
Industry Professional Training & Coaching
Experience
Organization Development and Training October 2012 - Present
SilverVue, Inc. 2015 - 2015
SilverVue, Inc. 2015 - 2015
IBM November 2011 - October 2012
POOLCORP December 2009 - January 2011
Intervoice July 2000 - May 2009
William M. Mercer April 1994 - January 2000
Sunbelt Federal Savings March 1988 - October 1993
Brigham Young University September 1976 - October 1985
Utah Valley University September 1976 - October 1985
Skills
Resume, Networking, Cover Letters, SAP, Performance Management, Team Building, Leadership Development, Coaching, Organizational..., Talent Management, Succession Planning, Talent Development, Organizational..., Strategic Planning, Career Development, Public Speaking, Team Leadership, Management Consulting, Management Development, HR Strategy, Personnel Management, Training, Leadership, Business Strategy, Strategy, CRM, Business Development, Management, Cross-functional Team..., Sales, Telecommunications, Employee Relations, Mergers & Acquisitions, Human Resources, Consulting, Executive Coaching, Executive Management, Recruiting, Staff Development, Workshop Facilitation, Budgets, Training Delivery, Employee Training, Performance Improvement, Career Counseling, Interviews, Employee Benefits, Deferred Compensation, Applicant Tracking..., Technical Recruiting
Education
Brigham Young University 1979 — 1980
M Ed, Educational Administration
Brigham Young University 1973 — 1976
Bachelors, Psychology
Organization Development and Training October 2012 - Present
SilverVue, Inc. 2015 - 2015
SilverVue, Inc. 2015 - 2015
IBM November 2011 - October 2012
POOLCORP December 2009 - January 2011
Intervoice July 2000 - May 2009
William M. Mercer April 1994 - January 2000
Sunbelt Federal Savings March 1988 - October 1993
Brigham Young University September 1976 - October 1985
Utah Valley University September 1976 - October 1985
Skills
Resume, Networking, Cover Letters, SAP, Performance Management, Team Building, Leadership Development, Coaching, Organizational..., Talent Management, Succession Planning, Talent Development, Organizational..., Strategic Planning, Career Development, Public Speaking, Team Leadership, Management Consulting, Management Development, HR Strategy, Personnel Management, Training, Leadership, Business Strategy, Strategy, CRM, Business Development, Management, Cross-functional Team..., Sales, Telecommunications, Employee Relations, Mergers & Acquisitions, Human Resources, Consulting, Executive Coaching, Executive Management, Recruiting, Staff Development, Workshop Facilitation, Budgets, Training Delivery, Employee Training, Performance Improvement, Career Counseling, Interviews, Employee Benefits, Deferred Compensation, Applicant Tracking..., Technical Recruiting
Education
Brigham Young University 1979 — 1980
M Ed, Educational Administration
Brigham Young University 1973 — 1976
Bachelors, Psychology
Tamas Szundy Tamas Szundy's Intervoice Experience 1999 - 2005
Job Software Developer at Current Company
Industry Information Technology and Services
Experience
Current Company October 2010 - Present
ETC February 2008 - July 2010
Yum! Brands Pizza Hut (AD Susman and Associates) 2007 - 2008
Tekelec/VocalData 2005 - 2007
Intervoice 1999 - 2005
Siemens/Sysdata 1994 - 1998
B. Braun/Rolitron 1992 - 1994
Computer and Automation Research Institute, Hungarian Academy of Sciences 1991 - 1992
Education
Dale Carnegie Course: Effective Communications and Human Relations/Skills for Success 2014 — 2014
Communications and Human Relations
Budapest University of Technology and Economics 1986 — 1992
MS, EE
Eotvos Jozsef Gimnazium, Budapest 1981 — 1985
Certificate
Current Company October 2010 - Present
ETC February 2008 - July 2010
Yum! Brands Pizza Hut (AD Susman and Associates) 2007 - 2008
Tekelec/VocalData 2005 - 2007
Intervoice 1999 - 2005
Siemens/Sysdata 1994 - 1998
B. Braun/Rolitron 1992 - 1994
Computer and Automation Research Institute, Hungarian Academy of Sciences 1991 - 1992
Education
Dale Carnegie Course: Effective Communications and Human Relations/Skills for Success 2014 — 2014
Communications and Human Relations
Budapest University of Technology and Economics 1986 — 1992
MS, EE
Eotvos Jozsef Gimnazium, Budapest 1981 — 1985
Certificate
Richard Savage Richard Savage's Intervoice Experience January 2008 - October 2008
Job
Industry Telecommunications
Experience
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
Genesys November 2008 - Present
Intervoice January 2008 - October 2008
Intelemedia Communications, Inc. July 2007 - December 2007
Intervoice, Inc. August 1997 - June 2007
Brite Voice Systems, Inc. August 1997 - October 1999
United States Air Force April 1993 - April 1997
Skills
Technical Presentations, Call Center, Pricing, IVR, CTI, SaaS, VoIP, SIP, Pre-sales, Troubleshooting, Demos, Avaya, Telephony, Call Centers, Network Architecture, Integration, Telecommunications, IP, Solution Architecture, Cisco Technologies, Wireless, Solaris, Unix, Professional Services, Unified Communications, Mobile Devices, Sales Engineering, Enterprise Software, TCP/IP, Contact Centers, Genesys, Call Logging, Software Development, Workforce Management, Solution Selling, Product Management, CRM, VXML, Managed Services, ACD, Cloud Computing, Speech Recognition, Data Center, Routing, System Deployment, Call Routing, Software Industry, ISDN, Go-to-market Strategy, Channel Partners
Education
DeVry University 2002 — 2005
BA
Community College of the Air Force 1993 — 1997
Associate in Applied Science
James T. Savidge James T. Savidge's Intervoice Experience June 1995 - July 1996
Job Lead Technical Support Engineer at Cincom Systems
Industry Computer Software
Experience
Cincom Systems December 2008 - Present
Adventa Control Technologies, Inc. February 2007 - September 2008
Digital Matrix Systems, Inc. February 2005 - February 2007
Kforce Technology Staffing February 2005 - May 2005
Prescient Applied Intelligence July 2004 - January 2005
Objective Solutions, Inc. November 1997 - June 2004
Sprint July 1997 - October 1997
COMSYS Partners (Formerly RealTime Consulting, Inc.) July 1996 - October 1997
CIBER, Inc. May 1993 - December 1996
Intervoice June 1995 - July 1996
Skills
OOP, Technical Documentation, Smalltalk, Business Applications, DB2, Software Development, C#, SQL, XML, .NET, Architecture, Object Oriented Design, Web Applications, Testing, Oracle, Visual Basic, Programming, Social Networking
Education
Dallas County Community College 1983 — 1986
Computer Science
Bishop Lynch High School 1979 — 1983
High School, General
Cincom Systems December 2008 - Present
Adventa Control Technologies, Inc. February 2007 - September 2008
Digital Matrix Systems, Inc. February 2005 - February 2007
Kforce Technology Staffing February 2005 - May 2005
Prescient Applied Intelligence July 2004 - January 2005
Objective Solutions, Inc. November 1997 - June 2004
Sprint July 1997 - October 1997
COMSYS Partners (Formerly RealTime Consulting, Inc.) July 1996 - October 1997
CIBER, Inc. May 1993 - December 1996
Intervoice June 1995 - July 1996
Skills
OOP, Technical Documentation, Smalltalk, Business Applications, DB2, Software Development, C#, SQL, XML, .NET, Architecture, Object Oriented Design, Web Applications, Testing, Oracle, Visual Basic, Programming, Social Networking
Education
Dallas County Community College 1983 — 1986
Computer Science
Bishop Lynch High School 1979 — 1983
High School, General
Art Yri Art Yri's Intervoice Experience 2000 - 2004
Job CTO at OnviSource
Industry Telecommunications
Experience
ONVISOURCE INC January 2005 - Present
Intervoice 2000 - 2004
INTERVOICE-BRITE INC January 2000 - January 2003
INTELLICALL INC January 1993 - January 1999
Network Access Corporation January 1989 - January 1991
NORTHERN TELECOM LTD., NORTEL January 1986 - January 1989
Skills
Wireless, Telecommunications, Product Management, Program Management, Start-ups, Telephony
Education
North Dakota State University
BS
University of Texas
Enrolled, Electrical Engineering
ONVISOURCE INC January 2005 - Present
Intervoice 2000 - 2004
INTERVOICE-BRITE INC January 2000 - January 2003
INTELLICALL INC January 1993 - January 1999
Network Access Corporation January 1989 - January 1991
NORTHERN TELECOM LTD., NORTEL January 1986 - January 1989
Skills
Wireless, Telecommunications, Product Management, Program Management, Start-ups, Telephony
Education
North Dakota State University
BS
University of Texas
Enrolled, Electrical Engineering
Christine Juhas Christine Juhas's Intervoice Experience 1995 - Present
Job Application Engineer\Curriculum Designer\Technical Instructor
Industry Telecommunications
Experience
Convergys\Intervoice 1995 - Present
Intervoice 1995 - Present
Comprehensive Computer Consulting 1994 - 1995
Catapult Software Training 1994 - 1995
Freddie Mac 1994 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Skills
Captivate 5, FrameMaker, Paint Shop Pro, Microsoft Office, VoiceXML, StateControlXML, SQL, GRXML, Photoshop, JavaScript, E-Learning, Captivate, Business Analysis, VXML, PaintShop Pro, Telecommunications, Java, Cross-functional Team..., Employee Training, Project Management, Leadership, HTML, Software Documentation, Databases, Visio, Training, Quality Assurance, C++, Program Management, Professional Services, IVR, Instructional Design, Strategy, Cloud Computing, Call Centers, Integration, Business Process, Vendor Management, Contact Centers, SaaS, CRM, Software Engineering, Team Leadership, Software Project..., Human Resources, Mobile Devices, Software Development, Customer Experience, Networking, Requirements Analysis
Education
Eastern Michigan University
Bachelor of Science, Special Education, Fine Arts
Convergys\Intervoice 1995 - Present
Intervoice 1995 - Present
Comprehensive Computer Consulting 1994 - 1995
Catapult Software Training 1994 - 1995
Freddie Mac 1994 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Electronic Data Systems\Hewlett-Packard 1984 - 1994
Skills
Captivate 5, FrameMaker, Paint Shop Pro, Microsoft Office, VoiceXML, StateControlXML, SQL, GRXML, Photoshop, JavaScript, E-Learning, Captivate, Business Analysis, VXML, PaintShop Pro, Telecommunications, Java, Cross-functional Team..., Employee Training, Project Management, Leadership, HTML, Software Documentation, Databases, Visio, Training, Quality Assurance, C++, Program Management, Professional Services, IVR, Instructional Design, Strategy, Cloud Computing, Call Centers, Integration, Business Process, Vendor Management, Contact Centers, SaaS, CRM, Software Engineering, Team Leadership, Software Project..., Human Resources, Mobile Devices, Software Development, Customer Experience, Networking, Requirements Analysis
Education
Eastern Michigan University
Bachelor of Science, Special Education, Fine Arts
David Axberg David Axberg's Intervoice Experience April 2000 - April 2001
Job
Industry Information Technology and Services
Experience
Office Depot July 2012 - Present
Process Data Control Corp (pdc) September 2009 - January 2011
Altura Communication Solutions October 2008 - September 2009
Verizon July 2004 - August 2008
NextiraOne 2003 - 2004
Axberg Telelogic 2000 - 2004
NextiraOne 2002 - 2003
InterVoice April 2000 - April 2001
Nortel 1988 - 1999
Skills
Account Management, Business Development, CRM, Cisco Technologies, Customer Service, Direct Sales, Enterprise Software, Managed Services, Networking, New Business Development, Sales Management, Sales Process, Telecommunications, Team Building
Education
University of North Texas 1971 — 1973
BBA
Kilgore College 1970 — 1971
Associates of Science
Office Depot July 2012 - Present
Process Data Control Corp (pdc) September 2009 - January 2011
Altura Communication Solutions October 2008 - September 2009
Verizon July 2004 - August 2008
NextiraOne 2003 - 2004
Axberg Telelogic 2000 - 2004
NextiraOne 2002 - 2003
InterVoice April 2000 - April 2001
Nortel 1988 - 1999
Skills
Account Management, Business Development, CRM, Cisco Technologies, Customer Service, Direct Sales, Enterprise Software, Managed Services, Networking, New Business Development, Sales Management, Sales Process, Telecommunications, Team Building
Education
University of North Texas 1971 — 1973
BBA
Kilgore College 1970 — 1971
Associates of Science
Loren (Weaver) Salazar Loren (Weaver) Salazar's Intervoice Experience June 2005 - January 2008
Job Technical Staffing and Professional Services at MATRIX
Industry Information Technology and Services
Experience
MATRIX September 2012 - Present
Kforce Technology Staffing January 2008 - August 2012
Intervoice June 2005 - January 2008
Barry University August 2001 - May 2005
ComNet Communications, L.L.C. 1999 - 2001
Skills
Temporary Placement, Internet Recruiting, Staffing Services, Onboarding, Contract Recruitment, Talent Acquisition, Account Management, Talent Management, Networking, PeopleSoft, Employee Relations, Screening Resumes, Screening, Management, Executive Search, Employer Branding, Information Technology, Business Development, IT Recruitment, Cold Calling, SDLC, Search, Permanent Placement, Building Relationships, Business Networking, Staff Augmentation, Taleo, Professional Services, Resume Writing, Resource Management, Hiring, Payroll, CRM, Training, Marketing, Interviews, Relationship Building
Education
Barry University 2001 — 2005
Business Management, Human Resources, Accounting & Finance, Economics, Business Law, etc.
New Milford High School 1997 — 2001
MATRIX September 2012 - Present
Kforce Technology Staffing January 2008 - August 2012
Intervoice June 2005 - January 2008
Barry University August 2001 - May 2005
ComNet Communications, L.L.C. 1999 - 2001
Skills
Temporary Placement, Internet Recruiting, Staffing Services, Onboarding, Contract Recruitment, Talent Acquisition, Account Management, Talent Management, Networking, PeopleSoft, Employee Relations, Screening Resumes, Screening, Management, Executive Search, Employer Branding, Information Technology, Business Development, IT Recruitment, Cold Calling, SDLC, Search, Permanent Placement, Building Relationships, Business Networking, Staff Augmentation, Taleo, Professional Services, Resume Writing, Resource Management, Hiring, Payroll, CRM, Training, Marketing, Interviews, Relationship Building
Education
Barry University 2001 — 2005
Business Management, Human Resources, Accounting & Finance, Economics, Business Law, etc.
New Milford High School 1997 — 2001
Tad Seidel Tad Seidel's Intervoice Experience September 2006 - September 2008
Job Vice President at JPMorgan Chase
Industry Internet
Experience
JPMorgan Chase October 2013 - Present
JPMorgan Chase September 2010 - Present
TMI Marketing June 2004 - Present
Verizon September 2008 - July 2009
Intervoice September 2006 - September 2008
MCI/Intermedia November 1997 - June 2004
Sprint January 1992 - November 1997
Skills
Vendor Management, Telecommunications, Data Center, Product Management, IP, Team Building, IVR, Engineering Management, Outside Plant, Planning, Budgeting, Documentation, Call Center, Deployment
Education
University of South Florida 2010 — 2010
Project Management Certificate
University of Florida 1986 — 1991
BSEE, Electrical Engineering
Santa Fe Community College 1986 — 1988
AA, Associate of Arts
JPMorgan Chase October 2013 - Present
JPMorgan Chase September 2010 - Present
TMI Marketing June 2004 - Present
Verizon September 2008 - July 2009
Intervoice September 2006 - September 2008
MCI/Intermedia November 1997 - June 2004
Sprint January 1992 - November 1997
Skills
Vendor Management, Telecommunications, Data Center, Product Management, IP, Team Building, IVR, Engineering Management, Outside Plant, Planning, Budgeting, Documentation, Call Center, Deployment
Education
University of South Florida 2010 — 2010
Project Management Certificate
University of Florida 1986 — 1991
BSEE, Electrical Engineering
Santa Fe Community College 1986 — 1988
AA, Associate of Arts
Magaly Chicky Lugo's Intervoice Experience January 2008 - March 2009
Job Facilities
Industry Facilities Services
Experience
PrideStaff for JLL - Convergys Account March 2009 - Present
PrideStaff for CBRE-Convergys Account March 2009 - June 2012
Intervoice January 2008 - March 2009
Prudential Texas Properties March 2001 - November 2007
Best Jets January 2007 - October 2007
Skills
Contract Negotiation, Negotiation, Real Estate, Vendor Management, Sales, Customer Service, Account Management, Selling, Team Building, Marketing, Management, Strategic Planning, Budgets, Sales Management, Relocation, Contract Management, Recruiting, New Business Development, Project Management, Leases, Facilities Management, Problem Solving, Customer Satisfaction, Due Diligence, Start-ups
Education
Pontificia Universidad Católica de Puerto Rico
PrideStaff for JLL - Convergys Account March 2009 - Present
PrideStaff for CBRE-Convergys Account March 2009 - June 2012
Intervoice January 2008 - March 2009
Prudential Texas Properties March 2001 - November 2007
Best Jets January 2007 - October 2007
Skills
Contract Negotiation, Negotiation, Real Estate, Vendor Management, Sales, Customer Service, Account Management, Selling, Team Building, Marketing, Management, Strategic Planning, Budgets, Sales Management, Relocation, Contract Management, Recruiting, New Business Development, Project Management, Leases, Facilities Management, Problem Solving, Customer Satisfaction, Due Diligence, Start-ups
Education
Pontificia Universidad Católica de Puerto Rico
Mike Pickwick Mike Pickwick's Intervoice Experience January 2006 - May 2007
Job Senior Consultant at Angel.com
Industry Computer Software
Experience
Angel.com November 2009 - Present
Angel.com 2009 - 2009
SpeechCycle, Inc. July 2007 - October 2008
Intervoice January 2006 - May 2007
Edify, Corp. September 2005 - December 2005
ScanSoft, Inc. August 2003 - August 2005
Speechworks International, Inc. March 1999 - August 2003
HTI Voice Solutions, Inc. October 1993 - March 1999
Skills
Speech Recognition, IVR, Speech, Problem Solving, Analysis, Voice User Interface..., Software Development, Telecommunications, SaaS, CTI, Unix, Software Design, Vendor Management, Enterprise Software, Cloud Computing, VoIP, Project Management, Requirements Analysis, Software Engineering, Pre-sales, Business Analysis, Usability Testing, Unified Communications, Perl, Contact Centers, Business Intelligence, Start-ups, CRM, Product Management, Quality Assurance, Scrum, Call Center, SQL, Integration, Software Project..., Program Management, Customer Experience, Professional Services, Enterprise Architecture, Solution Selling, SIP, Avaya, Mobile Devices, Mobile Technology, Managed Services, Telephony, Solution Architecture, Management, Agile Methodologies, Agile Project Management
Education
Northeastern University 1988 — 1993
BS
Angel.com November 2009 - Present
Angel.com 2009 - 2009
SpeechCycle, Inc. July 2007 - October 2008
Intervoice January 2006 - May 2007
Edify, Corp. September 2005 - December 2005
ScanSoft, Inc. August 2003 - August 2005
Speechworks International, Inc. March 1999 - August 2003
HTI Voice Solutions, Inc. October 1993 - March 1999
Skills
Speech Recognition, IVR, Speech, Problem Solving, Analysis, Voice User Interface..., Software Development, Telecommunications, SaaS, CTI, Unix, Software Design, Vendor Management, Enterprise Software, Cloud Computing, VoIP, Project Management, Requirements Analysis, Software Engineering, Pre-sales, Business Analysis, Usability Testing, Unified Communications, Perl, Contact Centers, Business Intelligence, Start-ups, CRM, Product Management, Quality Assurance, Scrum, Call Center, SQL, Integration, Software Project..., Program Management, Customer Experience, Professional Services, Enterprise Architecture, Solution Selling, SIP, Avaya, Mobile Devices, Mobile Technology, Managed Services, Telephony, Solution Architecture, Management, Agile Methodologies, Agile Project Management
Education
Northeastern University 1988 — 1993
BS
Kevin Mattice's Intervoice Experience April 1997 - November 1997
Job Senior Experience Architect at Texas Instruments
Industry Internet
Experience
Texas Instruments November 2010 - Present
Terremark Worldwide July 2009 - November 2010
Tribal DDB July 2008 - February 2009
Perot Systems October 2004 - July 2008
Travelocity June 2003 - October 2004
Department of Homeland Security September 2002 - June 2003
MetaSolv Software August 1998 - February 2002
Renaissance Worldwide November 1997 - August 1998
Intervoice April 1997 - November 1997
United States Air Force August 1985 - April 1997
Skills
Information Architecture, Usability Testing, User Interface Design, User-centered Design, Visio, HTML, Photoshop, CSS, User Studies, Interaction Design, Heuristic Evaluation, Prototyping, User Interface, Requirements Gathering, Web Analytics, Agile, Axure, Site Maps, jQuery, User Experience, Personas, User Scenarios, E-commerce, Graphic Design, Prototype, Information Design, Wireframes, Scrum, User Experience Design, Persona, Web Applications, Agile Methodologies
Education
Park University
BS, Management
Texas Instruments November 2010 - Present
Terremark Worldwide July 2009 - November 2010
Tribal DDB July 2008 - February 2009
Perot Systems October 2004 - July 2008
Travelocity June 2003 - October 2004
Department of Homeland Security September 2002 - June 2003
MetaSolv Software August 1998 - February 2002
Renaissance Worldwide November 1997 - August 1998
Intervoice April 1997 - November 1997
United States Air Force August 1985 - April 1997
Skills
Information Architecture, Usability Testing, User Interface Design, User-centered Design, Visio, HTML, Photoshop, CSS, User Studies, Interaction Design, Heuristic Evaluation, Prototyping, User Interface, Requirements Gathering, Web Analytics, Agile, Axure, Site Maps, jQuery, User Experience, Personas, User Scenarios, E-commerce, Graphic Design, Prototype, Information Design, Wireframes, Scrum, User Experience Design, Persona, Web Applications, Agile Methodologies
Education
Park University
BS, Management
Jon Alperin Jon Alperin's Intervoice Experience 1998 - 1999
Job Strategy | Alliances | Marketing | Partnerships
Industry Telecommunications
Experience
Avaya Inc December 2001 - Present
Compaq (HP Hewlett-Packard) 2000 - 2001
Chello 1999 - 2000
Intervoice 1998 - 1999
DSC Communications December 1997 - August 1998
Telcordia Technologies 1988 - 1998
Bell Communications Research 1987 - 1997
Skills
Business Development, Strategic Alliances, Requirements Analysis, Strategy, Unified Communications, Telecommunications, VoIP, SIP, Telephony, Product Management, Go-to-market Strategy, Avaya, Channel, Managed Services, Wireless, Enterprise Software, Strategic Partnerships, IP, Product Development, Networking, Cloud Computing, Partner Management, Integration, Professional Services, Product Marketing, Management, SIP Trunking, Solution Selling, Call Centers, Business Alliances, SaaS, Video Conferencing, Vendor Management, Mobile Devices, IVR, Unified Messaging, Contact Centers, CRM, CTI, Mobile Technology, Business Strategy, Leadership, Business Planning, Program Management, Cross-functional Team..., Channel Partners, Avaya Technologies
Education
Steven's Institute of Technology 1988 — 2000
MS
Salisbury University 1984 — 1988
BS
Avaya Inc December 2001 - Present
Compaq (HP Hewlett-Packard) 2000 - 2001
Chello 1999 - 2000
Intervoice 1998 - 1999
DSC Communications December 1997 - August 1998
Telcordia Technologies 1988 - 1998
Bell Communications Research 1987 - 1997
Skills
Business Development, Strategic Alliances, Requirements Analysis, Strategy, Unified Communications, Telecommunications, VoIP, SIP, Telephony, Product Management, Go-to-market Strategy, Avaya, Channel, Managed Services, Wireless, Enterprise Software, Strategic Partnerships, IP, Product Development, Networking, Cloud Computing, Partner Management, Integration, Professional Services, Product Marketing, Management, SIP Trunking, Solution Selling, Call Centers, Business Alliances, SaaS, Video Conferencing, Vendor Management, Mobile Devices, IVR, Unified Messaging, Contact Centers, CRM, CTI, Mobile Technology, Business Strategy, Leadership, Business Planning, Program Management, Cross-functional Team..., Channel Partners, Avaya Technologies
Education
Steven's Institute of Technology 1988 — 2000
MS
Salisbury University 1984 — 1988
BS
M.A. (Mary Ann) Hancook's Intervoice Experience October 2006 - July 2007
Job Contractor and Consultant in Marketing, PR, Web SEO Copywriting and Design
Industry Marketing and Advertising
Experience
Marketing Consultant/Contractor 2009 - Present
Viachem Ltd. February 2010 - June 2012
ColorTyme & RimTyme (independent subsidiaries of Rent-A-Center) July 2008 - April 2009
Intervoice October 2006 - July 2007
Siperian, University of Texas at Dallas School of Engineering and Computer Science 2005 - 2006
eWomenNetwork, Inc. September 2004 - August 2005
Best Power, Parasystems/Minuteman UPS, imc² 1998 - December 2003
imc² 1999 - 2000
Sterling Commerce 1995 - 1998
BehaviorTech/IMS 1995 - 1996
Skills
Copywriting (SEO and PR), Graphic Design, Adobe Creative Suite, Public Relations, Marketing Communications, Email Marketing, Copywriting, Advertising, SEO, Social Media, Marketing Strategy, Corporate Communications, Media Relations, Blogging, Newsletters, Marketing, Start-ups, B2B, Management, Business Development, Strategy, Strategic Planning, Sales, Product Development, Event Management, Crisis Communications, CRM, Program Management, Product Launch, New Business Development, Strategic Partnerships, Public Speaking, Negotiation, Training, Solution Selling, Integrated Marketing, Market Research, Change Management, Messaging, Coaching, Business Strategy, Positioning, Salesforce.com, Account Management, Selling, Cross-functional Team..., Product Marketing, Lead Generation, Team Building
Education
Indiana University Bloomington
BA Honors Program
Solution Selling: Creating Buyers in Difficult Markets
Trout & Partners: Positioning and Branding
Marketing Consultant/Contractor 2009 - Present
Viachem Ltd. February 2010 - June 2012
ColorTyme & RimTyme (independent subsidiaries of Rent-A-Center) July 2008 - April 2009
Intervoice October 2006 - July 2007
Siperian, University of Texas at Dallas School of Engineering and Computer Science 2005 - 2006
eWomenNetwork, Inc. September 2004 - August 2005
Best Power, Parasystems/Minuteman UPS, imc² 1998 - December 2003
imc² 1999 - 2000
Sterling Commerce 1995 - 1998
BehaviorTech/IMS 1995 - 1996
Skills
Copywriting (SEO and PR), Graphic Design, Adobe Creative Suite, Public Relations, Marketing Communications, Email Marketing, Copywriting, Advertising, SEO, Social Media, Marketing Strategy, Corporate Communications, Media Relations, Blogging, Newsletters, Marketing, Start-ups, B2B, Management, Business Development, Strategy, Strategic Planning, Sales, Product Development, Event Management, Crisis Communications, CRM, Program Management, Product Launch, New Business Development, Strategic Partnerships, Public Speaking, Negotiation, Training, Solution Selling, Integrated Marketing, Market Research, Change Management, Messaging, Coaching, Business Strategy, Positioning, Salesforce.com, Account Management, Selling, Cross-functional Team..., Product Marketing, Lead Generation, Team Building
Education
Indiana University Bloomington
BA Honors Program
Solution Selling: Creating Buyers in Difficult Markets
Trout & Partners: Positioning and Branding
Todd Ferguson Todd Ferguson's Intervoice Experience 2002 - 2004
Job Managing Partner, Tavis Technology Partners
Industry Information Technology and Services
Experience
VXSuite March 2014 - May 2015
Tavis Technology Partners March 2006 - May 2015
Slate Creek Fly Rod Company February 2006 - May 2015
Fujitsu August 2011 - August 2014
Gold Systems, Inc. December 2005 - May 2008
KPMG Consulting 2001 - November 2004
Intervoice 2002 - 2004
Williams Communications Solutions May 1999 - August 2001
Delta Air Lines January 1996 - December 1999
Octel Communications/AT&T Wireless July 1994 - July 1999
Skills
Aviation, Program Management, SaaS, Direct Sales, Leadership, Business Development, Process Improvement, Project Management, Quality Assurance, CRM, Go-to-market Strategy, Strategy, Selling, Telecommunications, Solution Selling, Cloud Computing, Sales, Testing, Enterprise Software, Channel, Integration, Cross-functional Team..., Budgets, Customer Service, Sales Operations, Product Development, New Business Development, Networking, Consulting, Mobile Devices, Vendor Management, Professional Services, Start-ups, Outsourcing, Business Intelligence, Strategic Partnerships, Product Marketing, Product Management, Pre-sales, Managed Services, Channel Partners, Management, Salesforce.com, Executive Management, Management Consulting, Change Management, Business Alliances, Team Building, IT Strategy, Unified Communications
Education
Columbia Southern University 2001 — 2003
Business Management, Information Technology
Boise State University 1983 — 1983
Meridian High School
VXSuite March 2014 - May 2015
Tavis Technology Partners March 2006 - May 2015
Slate Creek Fly Rod Company February 2006 - May 2015
Fujitsu August 2011 - August 2014
Gold Systems, Inc. December 2005 - May 2008
KPMG Consulting 2001 - November 2004
Intervoice 2002 - 2004
Williams Communications Solutions May 1999 - August 2001
Delta Air Lines January 1996 - December 1999
Octel Communications/AT&T Wireless July 1994 - July 1999
Skills
Aviation, Program Management, SaaS, Direct Sales, Leadership, Business Development, Process Improvement, Project Management, Quality Assurance, CRM, Go-to-market Strategy, Strategy, Selling, Telecommunications, Solution Selling, Cloud Computing, Sales, Testing, Enterprise Software, Channel, Integration, Cross-functional Team..., Budgets, Customer Service, Sales Operations, Product Development, New Business Development, Networking, Consulting, Mobile Devices, Vendor Management, Professional Services, Start-ups, Outsourcing, Business Intelligence, Strategic Partnerships, Product Marketing, Product Management, Pre-sales, Managed Services, Channel Partners, Management, Salesforce.com, Executive Management, Management Consulting, Change Management, Business Alliances, Team Building, IT Strategy, Unified Communications
Education
Columbia Southern University 2001 — 2003
Business Management, Information Technology
Boise State University 1983 — 1983
Meridian High School
Fred Rodriguez's Intervoice Experience 1993 - 2010
Job Sales Director at Acquire BPO
Industry Telecommunications
Experience
Acquire BPO May 2015 - Present
AEI Communications Corporation August 2012 - 2013
JR &Associates October 2011 - July 2012
RDI Marketing Services January 2011 - September 2011
Intervoice 1993 - 2010
Intervoice (now Convergys) 1993 - 2010
Skills
Innovative Team..., Vendor Relationships, Territory Growth..., Call Center, Telecommunications, IVR, VoIP, SaaS, Managed Services, Solution Selling, Channel, Strategic Partnerships, Unified Communications, Sales Management, Product Management, Direct Sales, Cloud Computing, New Business Development, Vendor Management, Mobile Devices, Go-to-market Strategy, Wireless, Account Management, Team Leadership, Strategy, Channel Partners, Management, Call Centers, Business Strategy, Professional Services, Sales, CRM, Business Development, Selling, Start-ups, Leadership, Enterprise Software, Outsourcing, Customer Experience, Salesforce.com, Product Marketing, Sales Process, Pre-sales, Sales Operations, Lead Generation, Security, Contact Centers, B2B, Business Alliances, P&L Management
Education
Niagara College 1972 — 1975
Computers, Data Processing Management
Universidad del Zulia 1969 — 1971
Electric Engineering
Acquire BPO May 2015 - Present
AEI Communications Corporation August 2012 - 2013
JR &Associates October 2011 - July 2012
RDI Marketing Services January 2011 - September 2011
Intervoice 1993 - 2010
Intervoice (now Convergys) 1993 - 2010
Skills
Innovative Team..., Vendor Relationships, Territory Growth..., Call Center, Telecommunications, IVR, VoIP, SaaS, Managed Services, Solution Selling, Channel, Strategic Partnerships, Unified Communications, Sales Management, Product Management, Direct Sales, Cloud Computing, New Business Development, Vendor Management, Mobile Devices, Go-to-market Strategy, Wireless, Account Management, Team Leadership, Strategy, Channel Partners, Management, Call Centers, Business Strategy, Professional Services, Sales, CRM, Business Development, Selling, Start-ups, Leadership, Enterprise Software, Outsourcing, Customer Experience, Salesforce.com, Product Marketing, Sales Process, Pre-sales, Sales Operations, Lead Generation, Security, Contact Centers, B2B, Business Alliances, P&L Management
Education
Niagara College 1972 — 1975
Computers, Data Processing Management
Universidad del Zulia 1969 — 1971
Electric Engineering
Catherine Zhu's Intervoice Experience February 2003 - October 2008
Job
Industry Telecommunications
Experience
HOODZ of North Dallas August 2010 - Present
SpeechUsability March 2012 - Present
Zhu Consulting March 2012 - Present
Avaya October 2008 - March 2012
Intervoice February 2003 - October 2008
Countrywide August 2005 - January 2006
The University of Texas at Dallas, Department of Brain and Behavioral Sciences February 2002 - August 2003
Skills
Voice User Interface..., Avaya, Professional Services, IVR, CTI, Speech Recognition, Contact Centers, Call Center, Requirements Analysis, Software Development
Education
The University of Texas at Dallas 2002 — 2003
M.S.
Rice University 1998 — 2001
B.A.
Garland High School 1993 — 1997
HOODZ of North Dallas August 2010 - Present
SpeechUsability March 2012 - Present
Zhu Consulting March 2012 - Present
Avaya October 2008 - March 2012
Intervoice February 2003 - October 2008
Countrywide August 2005 - January 2006
The University of Texas at Dallas, Department of Brain and Behavioral Sciences February 2002 - August 2003
Skills
Voice User Interface..., Avaya, Professional Services, IVR, CTI, Speech Recognition, Contact Centers, Call Center, Requirements Analysis, Software Development
Education
The University of Texas at Dallas 2002 — 2003
M.S.
Rice University 1998 — 2001
B.A.
Garland High School 1993 — 1997
Poonam Dronamraju's Intervoice Experience 1994 - 2006
Job (Contract Work) Infrastructure Implementation Manager at Verizon Terremark
Industry Information Technology and Services
Experience
Contract work at Verizon Terremark December 2012 - Present
Catamaran June 2011 - October 2011
Meeting Professionals International October 2006 - March 2011
Brinks May 2003 - October 2006
Intervoice 1994 - 2006
Intervoice 1994 - 2003
Skills
IT Strategic Planning, Vendor Management, Capital Expenditure..., Project Management, Infrastructure Projects, Strategic Planning, Capex, Infrastructure, Program Management, VoIP, Data Center, Telecommunications, Disaster Recovery, Cisco Technologies, Networking, SDLC, Switches, DNS, Cloud Computing, Servers, Routers, Business Strategy, System Deployment, Security, VPN, Firewalls, Contract Negotiation, Budgets, Visio, IT Strategy, Windows, Management, LAN-WAN, IT Management, Hardware, Integration, Software Installation, Information Technology, ITIL, Troubleshooting, VMware, Windows Server, IT Operations, Active Directory, Virtualization, Network Engineering, Enterprise Architecture, Network Architecture, Network Security, SharePoint
Education
Louisiana State University 1989 — 1993
MS, Industrial Engineering
Contract work at Verizon Terremark December 2012 - Present
Catamaran June 2011 - October 2011
Meeting Professionals International October 2006 - March 2011
Brinks May 2003 - October 2006
Intervoice 1994 - 2006
Intervoice 1994 - 2003
Skills
IT Strategic Planning, Vendor Management, Capital Expenditure..., Project Management, Infrastructure Projects, Strategic Planning, Capex, Infrastructure, Program Management, VoIP, Data Center, Telecommunications, Disaster Recovery, Cisco Technologies, Networking, SDLC, Switches, DNS, Cloud Computing, Servers, Routers, Business Strategy, System Deployment, Security, VPN, Firewalls, Contract Negotiation, Budgets, Visio, IT Strategy, Windows, Management, LAN-WAN, IT Management, Hardware, Integration, Software Installation, Information Technology, ITIL, Troubleshooting, VMware, Windows Server, IT Operations, Active Directory, Virtualization, Network Engineering, Enterprise Architecture, Network Architecture, Network Security, SharePoint
Education
Louisiana State University 1989 — 1993
MS, Industrial Engineering
Kelly Hartley's Intervoice Experience April 2004 - April 2006
Job
Industry Telecommunications
Experience
Lone Star Analysis November 2012 - Present
Aria Solutions March 2011 - September 2011
Convergys (formerly Intervoice) April 2008 - April 2011
Capgemini Energy December 2006 - April 2008
Converged Network Solutions - Contract February 2006 - November 2006
Intervoice April 2004 - April 2006
Verizon Communications (Dallas) April 2002 - April 2004
NetData Corporation September 2000 - February 2002
MCI Worldcom April 1999 - September 2000
Hurricane Consulting, Inc September 1998 - March 1999
Skills
Managed Services, SDLC, IVR, Vendor Management, Management, Shared Services, Program Management, Integration, Business Analysis, Requirements Analysis, Business Process, Professional Services, Strategy, Project Management, Business Requirements, Software Development, Enterprise Software, Team Building, Cross-functional Team..., Strategic Planning, Project Delivery, Testing, PMP, Requirements Gathering, Data Warehousing, Business Intelligence, Project Portfolio..., Call Centers, Product Management, Business Process..., Data Center, CRM, Resource Management, Service Delivery, IT Strategy, Cloud Computing, Risk Management, Pre-sales, Solution Architecture, Outsourcing, SaaS, Telecommunications, Business Development, Budgets, VoIP, PMO, Process Improvement, Forecasting, Software Project..., Product Development
Education
Florida Atlantic University
BA, Communications
Lone Star Analysis November 2012 - Present
Aria Solutions March 2011 - September 2011
Convergys (formerly Intervoice) April 2008 - April 2011
Capgemini Energy December 2006 - April 2008
Converged Network Solutions - Contract February 2006 - November 2006
Intervoice April 2004 - April 2006
Verizon Communications (Dallas) April 2002 - April 2004
NetData Corporation September 2000 - February 2002
MCI Worldcom April 1999 - September 2000
Hurricane Consulting, Inc September 1998 - March 1999
Skills
Managed Services, SDLC, IVR, Vendor Management, Management, Shared Services, Program Management, Integration, Business Analysis, Requirements Analysis, Business Process, Professional Services, Strategy, Project Management, Business Requirements, Software Development, Enterprise Software, Team Building, Cross-functional Team..., Strategic Planning, Project Delivery, Testing, PMP, Requirements Gathering, Data Warehousing, Business Intelligence, Project Portfolio..., Call Centers, Product Management, Business Process..., Data Center, CRM, Resource Management, Service Delivery, IT Strategy, Cloud Computing, Risk Management, Pre-sales, Solution Architecture, Outsourcing, SaaS, Telecommunications, Business Development, Budgets, VoIP, PMO, Process Improvement, Forecasting, Software Project..., Product Development
Education
Florida Atlantic University
BA, Communications
Brian Fiegel's Intervoice Experience July 2006 - December 2006
Job President and CoOwner of TigerDroppings.com/SECrant.com/Geaux.com
Industry Online Media
Experience
TigerDroppings.com August 2001 - Present
LyondellBasell January 2010 - December 2010
Bluebonnet Electric Cooperative August 2008 - March 2009
Island Oasis June 2008 - January 2009
MillerCoors May 2008 - September 2008
Sun Coast Resources, Inc. January 2008 - June 2008
Central Garden & Pet December 2006 - January 2008
Sportswar 2006 - 2008
Intervoice July 2006 - December 2006
Ericsson June 2005 - June 2006
Skills
ABAP, SAP Implementation, SAPScript, Smartforms, Integration, SD, SAP, Business Process, EDI, Web Analytics, SEO, Microsoft SQL Server, SAP R/3, IDOC, Website Monetization, Online Advertising, Advertising Sales, Web Applications, Web Marketing, Web Content, Web Development, Web Design, ASP, DoubleClick for..., Ad Exchanges, Social Media
Education
Louisiana State University 1990 — 1994
Bachelor of Science
Jesuit High School (New Orleans) 1985 — 1987
Delbarton School 1987 — 1988
Adlai E. Stevenson High School 1988 — 1990
TigerDroppings.com August 2001 - Present
LyondellBasell January 2010 - December 2010
Bluebonnet Electric Cooperative August 2008 - March 2009
Island Oasis June 2008 - January 2009
MillerCoors May 2008 - September 2008
Sun Coast Resources, Inc. January 2008 - June 2008
Central Garden & Pet December 2006 - January 2008
Sportswar 2006 - 2008
Intervoice July 2006 - December 2006
Ericsson June 2005 - June 2006
Skills
ABAP, SAP Implementation, SAPScript, Smartforms, Integration, SD, SAP, Business Process, EDI, Web Analytics, SEO, Microsoft SQL Server, SAP R/3, IDOC, Website Monetization, Online Advertising, Advertising Sales, Web Applications, Web Marketing, Web Content, Web Development, Web Design, ASP, DoubleClick for..., Ad Exchanges, Social Media
Education
Louisiana State University 1990 — 1994
Bachelor of Science
Jesuit High School (New Orleans) 1985 — 1987
Delbarton School 1987 — 1988
Adlai E. Stevenson High School 1988 — 1990
Keith Colfer's Intervoice Experience January 2006 - September 2006
Job Senior Order Management Analyst
Industry Computer Hardware
Experience
iPass March 2011 - Present
Privately Owned Business October 2006 - Present
iPass 2011 - 2015
FRS Healthy Energy November 2010 - February 2011
Coherent November 2008 - February 2009
Aspect Software March 2007 - October 2008
Intervoice January 2006 - September 2006
Edify January 2004 - December 2005
Edify January 2002 - December 2003
Edify January 2000 - December 2001
Education
Heald College 2010 — 2012
AA, Business Management & Accounting
Private Instructor 2002 — 2008
Spanish Language & Mexican Culture
Institute of Computer Technology 2001 — 2001
Office 2000: Word, Excel, Access
De Anza College 1990 — 1993
General Education, English, Cultural Studies
iPass March 2011 - Present
Privately Owned Business October 2006 - Present
iPass 2011 - 2015
FRS Healthy Energy November 2010 - February 2011
Coherent November 2008 - February 2009
Aspect Software March 2007 - October 2008
Intervoice January 2006 - September 2006
Edify January 2004 - December 2005
Edify January 2002 - December 2003
Edify January 2000 - December 2001
Education
Heald College 2010 — 2012
AA, Business Management & Accounting
Private Instructor 2002 — 2008
Spanish Language & Mexican Culture
Institute of Computer Technology 2001 — 2001
Office 2000: Word, Excel, Access
De Anza College 1990 — 1993
General Education, English, Cultural Studies
Layne Johnson's Intervoice Experience September 2006 - October 2010
Job Technical Quality Manager (TQM) Premium Engagements SAP AGS America
Industry Information Technology and Services
Experience
SAP February 2013 - Present
SAP October 2010 - Present
BNSF Railway 2011 - 2012
Intervoice September 2006 - October 2010
Intervoice / Convergys 2006 - October 2010
Convergys 2006 - October 2010
Cadbury Schweppes May 2000 - September 2006
BancTec 1997 - 2000
Intermetrics 1992 - 1994
Skills
SAP R/3, SAP ERP, SAP, SAP Implementation, Data Migration, SAP BI, ERP, SAP Basis, Integration, SAP Netweaver, Business Process, ABAP, SAP XI, SAPScript, SD, IT Management, SAP Portal, SAP BW, Requirements Analysis, Business Intelligence, IT Strategy, Solution Architecture, ECC, ITIL, SDLC, Business Analysis, SAP CRM, IDOC, Vendor Management, SAP Solutions, Business Objects, SAP HR
Education
Oklahoma City University 1990 — 1992
MBA, MIS
Cameron University 1980 — 1986
Associate, Computer Technology
Cameron University
BS, Computer Technology
SAP February 2013 - Present
SAP October 2010 - Present
BNSF Railway 2011 - 2012
Intervoice September 2006 - October 2010
Intervoice / Convergys 2006 - October 2010
Convergys 2006 - October 2010
Cadbury Schweppes May 2000 - September 2006
BancTec 1997 - 2000
Intermetrics 1992 - 1994
Skills
SAP R/3, SAP ERP, SAP, SAP Implementation, Data Migration, SAP BI, ERP, SAP Basis, Integration, SAP Netweaver, Business Process, ABAP, SAP XI, SAPScript, SD, IT Management, SAP Portal, SAP BW, Requirements Analysis, Business Intelligence, IT Strategy, Solution Architecture, ECC, ITIL, SDLC, Business Analysis, SAP CRM, IDOC, Vendor Management, SAP Solutions, Business Objects, SAP HR
Education
Oklahoma City University 1990 — 1992
MBA, MIS
Cameron University 1980 — 1986
Associate, Computer Technology
Cameron University
BS, Computer Technology
Satender Saroha's Intervoice Experience April 2002 - July 2002
Job Software Architect/Engineer
Industry Computer Software
Experience
Yahoo May 2013 - Present
Yahoo! April 2009 - April 2013
Yahoo! September 2007 - March 2009
Yahoo! July 2005 - August 2007
Yahoo! April 2004 - June 2005
Verizon August 2002 - August 2003
Intervoice April 2002 - July 2002
Voxpath Networks Inc March 2001 - March 2002
Citigroup August 2000 - February 2001
Tyco Telecommunications March 2000 - July 2000
Skills
Multithreading, Unix, XML, Web Services, Java, Oracle, Scalability, Perl, C++, OOP, UML, JavaScript, Android, iOS, Objective-C, Symbian, Mobile Applications
Education
Stanford University 2012 — 2012
Online course Algorithms: Design and Analysis, Part 1 by Tim Roughgarden - no accreditation, 93.2%
Stanford University 2011 — 2011
Online Course on Machine Learning by Professor Andrew Ng - no accreditation, 99.7%
Indian Institute of Technology, Roorkee 1992 — 1996
BTech, Computer Science
Apeejay School
Yahoo May 2013 - Present
Yahoo! April 2009 - April 2013
Yahoo! September 2007 - March 2009
Yahoo! July 2005 - August 2007
Yahoo! April 2004 - June 2005
Verizon August 2002 - August 2003
Intervoice April 2002 - July 2002
Voxpath Networks Inc March 2001 - March 2002
Citigroup August 2000 - February 2001
Tyco Telecommunications March 2000 - July 2000
Skills
Multithreading, Unix, XML, Web Services, Java, Oracle, Scalability, Perl, C++, OOP, UML, JavaScript, Android, iOS, Objective-C, Symbian, Mobile Applications
Education
Stanford University 2012 — 2012
Online course Algorithms: Design and Analysis, Part 1 by Tim Roughgarden - no accreditation, 93.2%
Stanford University 2011 — 2011
Online Course on Machine Learning by Professor Andrew Ng - no accreditation, 99.7%
Indian Institute of Technology, Roorkee 1992 — 1996
BTech, Computer Science
Apeejay School
Michelle Basch's Intervoice Experience September 2006 - September 2008
Job Director Strategic Communications at Convergys
Industry Telecommunications
Experience
Convergys September 2008 - Present
Intervoice September 2006 - September 2008
Nuasis November 2003 - September 2006
Legato Systems November 2000 - June 2003
Cellular One October 1997 - August 2000
Burchell Publishing October 1995 - September 1997
Legris & Associates/Weeks & Associates November 1993 - September 1995
Edward Howard & Co. February 1991 - October 1993
Education
Central Michigan University 1986 — 1990
BA, Journalism
Convergys September 2008 - Present
Intervoice September 2006 - September 2008
Nuasis November 2003 - September 2006
Legato Systems November 2000 - June 2003
Cellular One October 1997 - August 2000
Burchell Publishing October 1995 - September 1997
Legris & Associates/Weeks & Associates November 1993 - September 1995
Edward Howard & Co. February 1991 - October 1993
Education
Central Michigan University 1986 — 1990
BA, Journalism
Sujana Alva's Intervoice Experience 2006 - 2007
Job Computer Software Professional
Industry Computer Software
Experience
Intervoice 2006 - 2007
Edify Corporation 2005 - 2006
Abbott Diabetes Care 2004 - 2005
Comverse Network Systems 1998 - 2004
Comverse, Inc. 1997 - 2004
Boston Technology 1997 - 1998
Education
University of Massachusetts Lowell 1994 — 1996
Mangalore University 1992 — 1994
MSc, Materials Science
Mangalore University 1989 — 1992
BSc, Chemistry, Physics, Mathematics
Intervoice 2006 - 2007
Edify Corporation 2005 - 2006
Abbott Diabetes Care 2004 - 2005
Comverse Network Systems 1998 - 2004
Comverse, Inc. 1997 - 2004
Boston Technology 1997 - 1998
Education
University of Massachusetts Lowell 1994 — 1996
Mangalore University 1992 — 1994
MSc, Materials Science
Mangalore University 1989 — 1992
BSc, Chemistry, Physics, Mathematics
Dana Brooks's Intervoice Experience March 2005 - August 2008
Job Client Success Manager at Ellie Mae
Industry Computer Software
Experience
Ellie Mae March 2015 - Present
Ellie Mae February 2013 - Present
Convergys June 2008 - December 2012
Intervoice March 2005 - August 2008
S1 Corporation 2000 - 2005
Edify September 1997 - March 2000
Skills
IVR, VoIP, Telecommunications, CTI, Troubleshooting, Advanced Problem..., Escalations Management, Customer Service, RDBMS, Windows Server, Networking, Deep Packet Inspection, Logic Programming, Team Building, Teamwork, Communication, Performance Management, CRM, Knowledge Base, Agile Methodologies
Education
Champlain College 2006 — 2011
Master of Science, Information and Technology Management
Champlain College 2002 — 2006
Bachelor of Science, Computer Information Systems
Champlain College 1998 — 2002
Associate of Science, Networking / Global Telecommunications
Ellie Mae March 2015 - Present
Ellie Mae February 2013 - Present
Convergys June 2008 - December 2012
Intervoice March 2005 - August 2008
S1 Corporation 2000 - 2005
Edify September 1997 - March 2000
Skills
IVR, VoIP, Telecommunications, CTI, Troubleshooting, Advanced Problem..., Escalations Management, Customer Service, RDBMS, Windows Server, Networking, Deep Packet Inspection, Logic Programming, Team Building, Teamwork, Communication, Performance Management, CRM, Knowledge Base, Agile Methodologies
Education
Champlain College 2006 — 2011
Master of Science, Information and Technology Management
Champlain College 2002 — 2006
Bachelor of Science, Computer Information Systems
Champlain College 1998 — 2002
Associate of Science, Networking / Global Telecommunications
Kamran Ravon's Intervoice Experience June 2005 - August 2008
Job Network Engineer at garethallen Inc
Industry Telecommunications
Experience
garethallen Inc April 2012 - Present
Convergys August 2008 - March 2012
Intervoice June 2005 - August 2008
S1 Corporation July 2000 - June 2005
Edify October 1998 - June 2000
TIA Corp September 1997 - October 1998
Skills
IVR, Telephony, VoIP, Call Center, Speech Recognition, SIP, TCP/IP, Java, Genesys, CTI, Enterprise Software, Networking, CRM, Management, System Deployment, Call Centers, Technical Support, Telecommunications, VXML, Cloud Computing, Wireless, Integration, SaaS, Contact Centers, ISDN, IP
Education
University of Phoenix 2000 — 2002
MS, Computer Information System
San Francisco State University 1993 — 1997
BS, Broadcast Electronics
garethallen Inc April 2012 - Present
Convergys August 2008 - March 2012
Intervoice June 2005 - August 2008
S1 Corporation July 2000 - June 2005
Edify October 1998 - June 2000
TIA Corp September 1997 - October 1998
Skills
IVR, Telephony, VoIP, Call Center, Speech Recognition, SIP, TCP/IP, Java, Genesys, CTI, Enterprise Software, Networking, CRM, Management, System Deployment, Call Centers, Technical Support, Telecommunications, VXML, Cloud Computing, Wireless, Integration, SaaS, Contact Centers, ISDN, IP
Education
University of Phoenix 2000 — 2002
MS, Computer Information System
San Francisco State University 1993 — 1997
BS, Broadcast Electronics
Trent Viavattene's Intervoice Experience 2003 - 2004
Job Information Technology Architect
Industry Information Technology and Services
Experience
Insight 2014 - 2015
Dell 2012 - 2014
Dell Services / Perot Systems February 2009 - 2012
Dell 2005 - 2009
Microsoft (Volt) 2004 - 2005
Intervoice 2003 - 2004
Netessentials 1999 - 2003
Skills
Team Leadership, Active Directory, Windows Server, Leadership, Virtualization, Cloud Computing, Servers, Technical Support, Data Center, Project Management, Network Architecture, IT Strategy, Solution Architecture, Enterprise Architecture, Disaster Recovery, VMware, Software Documentation, Business Development, SaaS, ITIL, Integration, IT Management, IT Service Management, Service Delivery, Storage, Managed Services, IT Operations, Vendor Management, Infrastructure, Server Architecture, High Availability, Network Security, Pre-sales, System Deployment, Enterprise Software, Security, IT Outsourcing, VMware ESX, Storage Area Networks, Firewalls, Management, Consulting, Strategy, Program Management
Education
Midwestern State University 1994 — 1999
Insight 2014 - 2015
Dell 2012 - 2014
Dell Services / Perot Systems February 2009 - 2012
Dell 2005 - 2009
Microsoft (Volt) 2004 - 2005
Intervoice 2003 - 2004
Netessentials 1999 - 2003
Skills
Team Leadership, Active Directory, Windows Server, Leadership, Virtualization, Cloud Computing, Servers, Technical Support, Data Center, Project Management, Network Architecture, IT Strategy, Solution Architecture, Enterprise Architecture, Disaster Recovery, VMware, Software Documentation, Business Development, SaaS, ITIL, Integration, IT Management, IT Service Management, Service Delivery, Storage, Managed Services, IT Operations, Vendor Management, Infrastructure, Server Architecture, High Availability, Network Security, Pre-sales, System Deployment, Enterprise Software, Security, IT Outsourcing, VMware ESX, Storage Area Networks, Firewalls, Management, Consulting, Strategy, Program Management
Education
Midwestern State University 1994 — 1999
Wing Keong Loo's Intervoice Experience 2007 - 2007
Job Computer Software Professional
Industry Computer Software
Experience
Intervoice 2007 - 2007
Edify 1998 - 2006
Skills
Java, C++, Multithreading, Win32 API, JavaScript
Education
Chico State 1992 — 1998
Intervoice 2007 - 2007
Edify 1998 - 2006
Skills
Java, C++, Multithreading, Win32 API, JavaScript
Education
Chico State 1992 — 1998
Mo Uzzaman's Intervoice Experience 1998 - 2003
Job Associate Global Technology at JPMorgan Chase
Industry Information Technology and Services
Experience
JP Morgan Chase April 2011 - Present
Rogers August 2003 - March 2011
Intervoice 1998 - 2003
Skills
Call Center, Business Intelligence, VoIP, Genesys, Software Development, XML, Telecommunications, Agile Methodologies, Requirements Gathering, SQL, Unix, Vendor Management, Business Analysis, SDLC, Integration, CTI, Visio, Requirements Analysis, Solution Architecture, IVR
Education
Southeastern Oklahoma State University
JP Morgan Chase April 2011 - Present
Rogers August 2003 - March 2011
Intervoice 1998 - 2003
Skills
Call Center, Business Intelligence, VoIP, Genesys, Software Development, XML, Telecommunications, Agile Methodologies, Requirements Gathering, SQL, Unix, Vendor Management, Business Analysis, SDLC, Integration, CTI, Visio, Requirements Analysis, Solution Architecture, IVR
Education
Southeastern Oklahoma State University
Melissa Tatum's Intervoice Experience May 1991 - December 2011
Job Manager Product Servies Technology at Contact Solutions
Industry Computer Software
Experience
Contact Solutions July 2012 - Present
Contact Solutions December 2011 - July 2012
Intervoice May 1991 - December 2011
Skills
VXML Certification, PMP
Education
Mississippi State University 1985 — 1989
Contact Solutions July 2012 - Present
Contact Solutions December 2011 - July 2012
Intervoice May 1991 - December 2011
Skills
VXML Certification, PMP
Education
Mississippi State University 1985 — 1989
Mohiuddin Alam's Intervoice Experience 1995 - 2005
Job Programmer Analyst IV at World Savings a Wachovia company
Industry Financial Services
Experience
World Savings a Wachovia company March 2006 - Present
Intervoice 1995 - 2005
Education
Southeastern Oklahoma State University 1988 — 1992
BS, Information Systems
World Savings a Wachovia company March 2006 - Present
Intervoice 1995 - 2005
Education
Southeastern Oklahoma State University 1988 — 1992
BS, Information Systems
Russel Head's Intervoice Experience 2001 - 2003
Job Chief Executive Officer at Andeler Power
Industry Utilities
Experience
Andeler Power December 2012 - Present
TAES LLC July 2009 - December 2012
Green Mountain Energy July 2003 - July 2009
Intervoice 2001 - 2003
365biz.com 1999 - 2001
Paging Network, Inc. (PageNet) 1992 - 1999
MCI Telecommunications 1983 - 1992
Skills
Start-ups, Strategic Partnerships, SaaS, New Business Development, Solution Selling
Education
Creighton University 1979 — 1983
BA, Political Science
Gateway HS
Andeler Power December 2012 - Present
TAES LLC July 2009 - December 2012
Green Mountain Energy July 2003 - July 2009
Intervoice 2001 - 2003
365biz.com 1999 - 2001
Paging Network, Inc. (PageNet) 1992 - 1999
MCI Telecommunications 1983 - 1992
Skills
Start-ups, Strategic Partnerships, SaaS, New Business Development, Solution Selling
Education
Creighton University 1979 — 1983
BA, Political Science
Gateway HS
David Jochelson's Intervoice Experience August 1996 - March 1997
Job Project Director & Finance Manager, Department of School and Community Services FHI 360
Industry Nonprofit Organization Management
Experience
FHI 360 October 2011 - Present
FHI Development 360 July 2011 - October 2011
Academy for Educational Development August 2000 - July 2011
Vroom.com August 1999 - March 2000
Young Presidents Organization March 1997 - August 1999
Intervoice August 1996 - March 1997
Carter Center August 1995 - May 1996
UNIDIR September 1994 - February 1995
Skills
Database Management, Proposal Coordination, Client Relationship..., Project Portfolio..., Grant Application, Budget Oversight, Intercultural..., Non-profits, Grant Writing, Spanish, Strategic Planning, Nonprofits, Grants, Proposal Writing, Budgets, Project Management, NGOs, International..., Capacity Building, Education, Higher Education, Program Evaluation, Program Management, CRM, Database Admin, Program Development
Education
School for International Training 1993 — 1995
Bachelor of International Studies, International Conflict Resolution
Brookhaven Community College 1992 — 1993
Associates, Arts
Texas A&M University-Commerce 1990 — 1992
Radio
J.J. Pearce High School 1987 — 1989
FHI 360 October 2011 - Present
FHI Development 360 July 2011 - October 2011
Academy for Educational Development August 2000 - July 2011
Vroom.com August 1999 - March 2000
Young Presidents Organization March 1997 - August 1999
Intervoice August 1996 - March 1997
Carter Center August 1995 - May 1996
UNIDIR September 1994 - February 1995
Skills
Database Management, Proposal Coordination, Client Relationship..., Project Portfolio..., Grant Application, Budget Oversight, Intercultural..., Non-profits, Grant Writing, Spanish, Strategic Planning, Nonprofits, Grants, Proposal Writing, Budgets, Project Management, NGOs, International..., Capacity Building, Education, Higher Education, Program Evaluation, Program Management, CRM, Database Admin, Program Development
Education
School for International Training 1993 — 1995
Bachelor of International Studies, International Conflict Resolution
Brookhaven Community College 1992 — 1993
Associates, Arts
Texas A&M University-Commerce 1990 — 1992
Radio
J.J. Pearce High School 1987 — 1989
Dan Klimpel's Intervoice Experience 2004 - 2007
Job Director Solutions Architecture at Genesys
Industry Computer Software
Experience
Genesys Telecommunications 2007 - Present
Intervoice 2004 - 2007
Aspect Communications 1997 - 2004
Murray Savings 1983 - 1987
Skills
Genesys, IVR, Workforce Management, Pre-sales, Contact Centers, VoIP, SIP, Call Center, Telecommunications, Solution Selling, CTI, Unified Communications, Sales Engineering, SaaS, Architecture, Professional Services, Enterprise Software, Speech Recognition, Product Management, Cloud Computing, ACD, Business Alliances, Data Center, Software Industry, Strategic Partnerships, CRM, Call Centers, Outsourcing, Sales Management, Partner Management, Sales Enablement, Integration, Wireless, Channel Partners, Go-to-market Strategy, Vendor Management, Solution Architecture, Salesforce.com, Managed Services, Customer Experience, Avaya, Telephony, Sales Operations, Mobile Devices, System Deployment, IP, Business Intelligence, Demand Generation, Cisco Technologies, Enterprise Architecture
Education
LeTourneau University 1990 — 1991
Bachelor of Science, Business Management
Genesys Telecommunications 2007 - Present
Intervoice 2004 - 2007
Aspect Communications 1997 - 2004
Murray Savings 1983 - 1987
Skills
Genesys, IVR, Workforce Management, Pre-sales, Contact Centers, VoIP, SIP, Call Center, Telecommunications, Solution Selling, CTI, Unified Communications, Sales Engineering, SaaS, Architecture, Professional Services, Enterprise Software, Speech Recognition, Product Management, Cloud Computing, ACD, Business Alliances, Data Center, Software Industry, Strategic Partnerships, CRM, Call Centers, Outsourcing, Sales Management, Partner Management, Sales Enablement, Integration, Wireless, Channel Partners, Go-to-market Strategy, Vendor Management, Solution Architecture, Salesforce.com, Managed Services, Customer Experience, Avaya, Telephony, Sales Operations, Mobile Devices, System Deployment, IP, Business Intelligence, Demand Generation, Cisco Technologies, Enterprise Architecture
Education
LeTourneau University 1990 — 1991
Bachelor of Science, Business Management
Scott Faulkner's Intervoice Experience October 1996 - October 1999
Job Senior Manager, Software Engineering at CoreLogic
Industry Computer Software
Experience
CoreLogic April 2013 - Present
The White Stone Group January 2011 - April 2013
The White Stone Group, Inc. September 2004 - January 2011
Intervoice, Inc. October 1999 - September 2004
Intervoice October 1996 - October 1999
US Navy January 1995 - September 1996
US Navy January 1993 - December 1994
US Navy December 1990 - December 1992
Toys R Us June 1985 - September 1988
Skills
Strategy, Executive-Level..., Healthcare Industry, Customer-focused, Problem Solving, Hands-on leader, Project Management, Software Development..., Agile Methodologies, Certified Scrum Master..., Microsoft .NET, C#, ASP.NET, ASP.NET MVC, Cloud Applications, Windows Azure, SQL Azure, Telephony, Dialogic, Java, Salesforce.com..., Salesforce.com..., Force.com, Apex Programming, VoIP, SIP, Fax over IP, IVR, SQL, Software Development, Business Intelligence, Product Management, Microsoft SQL Server, Salesforce.com, Speech Recognition, VXML, Scrum, .NET, Integration, XML, Leadership
Education
Brenau University 1998 — 1999
Master of Business Administration (M.B.A.)
University of Tennessee-Knoxville 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering, Computer Engineering Concentration
Karns High School 1980 — 1984
CoreLogic April 2013 - Present
The White Stone Group January 2011 - April 2013
The White Stone Group, Inc. September 2004 - January 2011
Intervoice, Inc. October 1999 - September 2004
Intervoice October 1996 - October 1999
US Navy January 1995 - September 1996
US Navy January 1993 - December 1994
US Navy December 1990 - December 1992
Toys R Us June 1985 - September 1988
Skills
Strategy, Executive-Level..., Healthcare Industry, Customer-focused, Problem Solving, Hands-on leader, Project Management, Software Development..., Agile Methodologies, Certified Scrum Master..., Microsoft .NET, C#, ASP.NET, ASP.NET MVC, Cloud Applications, Windows Azure, SQL Azure, Telephony, Dialogic, Java, Salesforce.com..., Salesforce.com..., Force.com, Apex Programming, VoIP, SIP, Fax over IP, IVR, SQL, Software Development, Business Intelligence, Product Management, Microsoft SQL Server, Salesforce.com, Speech Recognition, VXML, Scrum, .NET, Integration, XML, Leadership
Education
Brenau University 1998 — 1999
Master of Business Administration (M.B.A.)
University of Tennessee-Knoxville 1984 — 1988
Bachelor of Science (B.S.), Electrical Engineering, Computer Engineering Concentration
Karns High School 1980 — 1984
Brad Upham's Intervoice Experience 2003 - 2007
Job Senior Sales Engineer at inContact
Industry Computer Software
Experience
inContact March 2015 - Present
Empirix January 2013 - February 2015
Empirix June 2007 - January 2013
Intervoice 2003 - 2007
QuBX Consulting 2001 - 2003
Accenture 2000 - 2001
Discover Financial Services January 1999 - June 2000
Skills
Pre-sales, CTI, Contact Centers, Enterprise Software, IVR, Product Management, Salesforce.com, Telephony, VoIP, Wireless, Cloud Computing
Education
Michigan State University 1990 — 1995
BS, Electrical Engineering
inContact March 2015 - Present
Empirix January 2013 - February 2015
Empirix June 2007 - January 2013
Intervoice 2003 - 2007
QuBX Consulting 2001 - 2003
Accenture 2000 - 2001
Discover Financial Services January 1999 - June 2000
Skills
Pre-sales, CTI, Contact Centers, Enterprise Software, IVR, Product Management, Salesforce.com, Telephony, VoIP, Wireless, Cloud Computing
Education
Michigan State University 1990 — 1995
BS, Electrical Engineering
Linda Mo's Intervoice Experience December 1999 - August 2007
Job Speech IVR applications developer at Bank of America
Industry Information Technology and Services
Experience
Bank of America August 2007 - Present
Intervoice December 1999 - August 2007
Education
Kansas State University
Master of Science (M.S.), Electrical, Electronics and Communications Engineering
Bank of America August 2007 - Present
Intervoice December 1999 - August 2007
Education
Kansas State University
Master of Science (M.S.), Electrical, Electronics and Communications Engineering
Eric Isaacson's Intervoice Experience September 2006 - March 2007
Job Senior Project Manager at Facebook at TEECOM
Industry Computer Software
Experience
TEECOM February 2015 - Present
Ryzen Solutions March 2014 - February 2015
Samsung SDS March 2014 - February 2015
McAfee, Inc. May 2012 - February 2014
Facilities First May 2012 - February 2014
Nuance Communications May 2007 - May 2012
Nuance Communications, Inc. May 2007 - May 2012
Intervoice September 2006 - March 2007
Nuasis September 1999 - August 2006
The Sphere Information Services, Inc. January 1997 - August 1999
Skills
Budgets, Program Management, Change Management, Facilities Management, Product Management, Project Management, SaaS, Enterprise Software, Leadership, Professional Services, Operations Management, Cloud Computing, Teamwork, Time Management, Management, Contract Negotiation, IVR, Cross-functional Team..., Salesforce.com, Vendor Management, New Business Development, Mobile Devices, Project Planning, Team Building, Data Center
Education
San Jose State University 1985 — 1987
Industrial Technology, Business Minor
West Valley College 1981 — 1984
Architectural Design -> Industrial Electronics
TEECOM February 2015 - Present
Ryzen Solutions March 2014 - February 2015
Samsung SDS March 2014 - February 2015
McAfee, Inc. May 2012 - February 2014
Facilities First May 2012 - February 2014
Nuance Communications May 2007 - May 2012
Nuance Communications, Inc. May 2007 - May 2012
Intervoice September 2006 - March 2007
Nuasis September 1999 - August 2006
The Sphere Information Services, Inc. January 1997 - August 1999
Skills
Budgets, Program Management, Change Management, Facilities Management, Product Management, Project Management, SaaS, Enterprise Software, Leadership, Professional Services, Operations Management, Cloud Computing, Teamwork, Time Management, Management, Contract Negotiation, IVR, Cross-functional Team..., Salesforce.com, Vendor Management, New Business Development, Mobile Devices, Project Planning, Team Building, Data Center
Education
San Jose State University 1985 — 1987
Industrial Technology, Business Minor
West Valley College 1981 — 1984
Architectural Design -> Industrial Electronics
Jon Shapiro's Intervoice Experience 1991 - 1992
Job Director, Venture Development at The University of Texas at Dallas
Industry Research
Experience
The University of Texas at Dallas November 2011 - Present
Texas Institute October 2008 - November 2011
Alliance Systems 1992 - 2008
Intervoice 1991 - 1992
Octel Communications 1989 - 1991
IBM 1987 - 1989
ROLM 1983 - 1987
3M 1980 - 1982
Skills
Leadership, Business Alliances, Management, Strategy, International Sales, Mobile Devices, Smart Grid, Renewable Energy, Business Analysis, Professional Services, VoIP, Security, Cleantech, Solution Selling, Telecommunications, Sales Management, Business Planning, CRM, Marketing Strategy, Computer Security, Go-to-market Strategy, Integration, Engineering, Call Centers, Non-profits, Policy, Account Management, Management Consulting, Sales, Competitive Analysis, Public Speaking, Executive Management, Marketing, Sustainability, Project Management, Research, Energy, Business Process, Team Leadership, Process Improvement, Cross-functional Team..., Nonprofits, Entrepreneurship
Education
Hofstra University 1978 — 1980
BBA, Bachelor of Business Administration
Herricks High School 1970 — 1973
High School Diplomas, High School/Secondary Diplomas and Certificates
The University of Texas at Dallas November 2011 - Present
Texas Institute October 2008 - November 2011
Alliance Systems 1992 - 2008
Intervoice 1991 - 1992
Octel Communications 1989 - 1991
IBM 1987 - 1989
ROLM 1983 - 1987
3M 1980 - 1982
Skills
Leadership, Business Alliances, Management, Strategy, International Sales, Mobile Devices, Smart Grid, Renewable Energy, Business Analysis, Professional Services, VoIP, Security, Cleantech, Solution Selling, Telecommunications, Sales Management, Business Planning, CRM, Marketing Strategy, Computer Security, Go-to-market Strategy, Integration, Engineering, Call Centers, Non-profits, Policy, Account Management, Management Consulting, Sales, Competitive Analysis, Public Speaking, Executive Management, Marketing, Sustainability, Project Management, Research, Energy, Business Process, Team Leadership, Process Improvement, Cross-functional Team..., Nonprofits, Entrepreneurship
Education
Hofstra University 1978 — 1980
BBA, Bachelor of Business Administration
Herricks High School 1970 — 1973
High School Diplomas, High School/Secondary Diplomas and Certificates
Anita Hirani's Intervoice Experience January 1996 - May 1998
Job Technical Sales at AlcatelLucent
Industry Telecommunications
Experience
Alcatel-Lucent May 1998 - Present
Intervoice January 1996 - May 1998
Skills
Wireless, Telecommunications
Education
Southern Methodist University 1998 — 1999
Master of Science (M.S.), Telecommunications
Florida Atlantic University 1993 — 1995
Bachelor of Science (B.S.), Computer Science
Alcatel-Lucent May 1998 - Present
Intervoice January 1996 - May 1998
Skills
Wireless, Telecommunications
Education
Southern Methodist University 1998 — 1999
Master of Science (M.S.), Telecommunications
Florida Atlantic University 1993 — 1995
Bachelor of Science (B.S.), Computer Science
Marvin Beasley's Intervoice Experience May 1998 - May 2001
Job Very Experienced Radio Communications Engineer
Industry Wireless
Experience
Nolte Communications, Inc. July 2003 - Present
Aeroflex July 2011 - November 2012
Highway Master 1900 - 2011
Aeroflex June 2002 - June 2003
Intervoice May 1998 - May 2001
Skills
First Class FCC Radio..., Microwave, Sales Management, LTE, Cellular Communications, Wireless, Team Leadership, Telecommunications, Product Management, RF, New Business Development
Education
Milwaukee School of Engineering 1960 — 1963
Bachelor, Electrical and Communications Eng.
University of Alabama 1954 — 1955
Electrical and Electronics Engineering
Nolte Communications, Inc. July 2003 - Present
Aeroflex July 2011 - November 2012
Highway Master 1900 - 2011
Aeroflex June 2002 - June 2003
Intervoice May 1998 - May 2001
Skills
First Class FCC Radio..., Microwave, Sales Management, LTE, Cellular Communications, Wireless, Team Leadership, Telecommunications, Product Management, RF, New Business Development
Education
Milwaukee School of Engineering 1960 — 1963
Bachelor, Electrical and Communications Eng.
University of Alabama 1954 — 1955
Electrical and Electronics Engineering
Holger Esser's Intervoice Experience September 1997 - July 2011
Job Senior UCCE Architect
Industry Computer Software
Experience
Speech-Soft Solutions July 2015 - Present
Contact Solutions July 2014 - June 2015
Cisco December 2013 - July 2014
Cisco Systems August 2011 - July 2014
Intervoice September 1997 - July 2011
Skills
VoIP, ISDN, Cisco Call Manager, Cisco Certified, Integration, Networking, VXML, UCCE, Cost Down, C++, C#, JavaScript
Education
Berufskolleg für Gestaltung und Technik der Stadt Aachen 1988 — 1992
4 year degree, Telecommunication
Speech-Soft Solutions July 2015 - Present
Contact Solutions July 2014 - June 2015
Cisco December 2013 - July 2014
Cisco Systems August 2011 - July 2014
Intervoice September 1997 - July 2011
Skills
VoIP, ISDN, Cisco Call Manager, Cisco Certified, Integration, Networking, VXML, UCCE, Cost Down, C++, C#, JavaScript
Education
Berufskolleg für Gestaltung und Technik der Stadt Aachen 1988 — 1992
4 year degree, Telecommunication
Jason Dearing's Intervoice Experience May 1997 - Present
Job Senior Application Engineer at Convergys
Industry Computer Software
Experience
Intervoice May 1997 - Present
Convergys 1997 - Present
CSX Transportation February 1996 - October 1996
CSX Transportation November 1995 - September 1996
Skills
SQL, Software Development, Cloud Computing, IVR, Java, Requirements Analysis, XML, Architectures, Oracle, VXML, SaaS, Enterprise Software
Education
Jacksonville University 1993 — 1997
Bachelor of Arts, Computer Information Systems
Sorbonne University 1996 — 1996
Intervoice May 1997 - Present
Convergys 1997 - Present
CSX Transportation February 1996 - October 1996
CSX Transportation November 1995 - September 1996
Skills
SQL, Software Development, Cloud Computing, IVR, Java, Requirements Analysis, XML, Architectures, Oracle, VXML, SaaS, Enterprise Software
Education
Jacksonville University 1993 — 1997
Bachelor of Arts, Computer Information Systems
Sorbonne University 1996 — 1996
Doris Allen (Ostroski)'s Intervoice Experience July 1998 - October 1999
Job Sr. Product Manager at USA Mobility
Industry Wireless
Experience
Randstad April 2014 - Present
USA Mobility May 2002 - May 2014
WebLink 2002 - 2004
Arch Wireless 2000 - 2002
PageNet October 1999 - 2002
Intervoice July 1998 - October 1999
DSC 1997 - 1998
Texas Instruments 1995 - 1997
AT&T 1990 - 1994
Skills
Cellular Communications, M2M, Telecommunications, Wireless, Mobile Devices, VoIP, Marketing, Management, Product Marketing, 4G, Product Development, Marketing Strategy, Market Analysis, Product Management, Sales Operations, Account Management, Sales, Salesforce.com, Strategic Partnerships
Education
The University of Texas at Austin 1987 — 1990
Master of Business Administration (M.B.A.), Marketing
Kent State University 1980 — 1984
BA, Telecommunications
Randstad April 2014 - Present
USA Mobility May 2002 - May 2014
WebLink 2002 - 2004
Arch Wireless 2000 - 2002
PageNet October 1999 - 2002
Intervoice July 1998 - October 1999
DSC 1997 - 1998
Texas Instruments 1995 - 1997
AT&T 1990 - 1994
Skills
Cellular Communications, M2M, Telecommunications, Wireless, Mobile Devices, VoIP, Marketing, Management, Product Marketing, 4G, Product Development, Marketing Strategy, Market Analysis, Product Management, Sales Operations, Account Management, Sales, Salesforce.com, Strategic Partnerships
Education
The University of Texas at Austin 1987 — 1990
Master of Business Administration (M.B.A.), Marketing
Kent State University 1980 — 1984
BA, Telecommunications
Mohiuddin Alam's Intervoice Experience May 1995 - November 2005
Job Genesys Network Engineer at Wells Fargo
Industry Banking
Experience
Wells Fargo March 2006 - Present
Option One Mortgage December 2005 - March 2006
Intervoice May 1995 - November 2005
STREAM INTERNATIONAL August 1992 - May 1995
Skills
Banking, Loans, Mortgage Lending, Credit, Credit Analysis, Genesys, Cisco Technologies, SDLC, TCP/IP, IVR, Management, Avaya Technologies, Call Centers, Routing, Integration, Vendor Management, Business Analysis, Requirements Analysis, SIP, CTI
Education
Southeastern Oklahoma State University 1988 — 1992
Bachelor's degree, Computer Science
Wells Fargo March 2006 - Present
Option One Mortgage December 2005 - March 2006
Intervoice May 1995 - November 2005
STREAM INTERNATIONAL August 1992 - May 1995
Skills
Banking, Loans, Mortgage Lending, Credit, Credit Analysis, Genesys, Cisco Technologies, SDLC, TCP/IP, IVR, Management, Avaya Technologies, Call Centers, Routing, Integration, Vendor Management, Business Analysis, Requirements Analysis, SIP, CTI
Education
Southeastern Oklahoma State University 1988 — 1992
Bachelor's degree, Computer Science
Debbie Ginsberg's Intervoice Experience 1993 - 2004
Job Sales Executive
Industry Information Technology and Services
Experience
Avaya July 2011 - April 2014
ICT July 2008 - June 2009
Intervoice 1993 - 2004
Octel Communications 1990 - 1993
Skills
Unified Communications, Call Center, IVR, Solution Selling, SaaS, VoIP, Cloud Computing, Managed Services, Mobile Devices, Channel Partners, Sales Management, Business Development, SIP, B2B, Call Centers, Go-to-market Strategy, Strategic Partnerships, Direct Sales, Salesforce.com, Contact Centers, Enterprise Software, Professional Services, Wireless, Outsourcing, Product Management, Account Management, Partner Management, Telecommunications, Telephony, Selling, Lead Generation, Start-ups, Key Account Management, Software Industry, Sales Operations, Business Alliances, Sales Process, Product Marketing, IP, CTI, CRM, Avaya, Pre-sales, Customer Experience, MPLS, Sales Enablement, SIP Trunking, Data Center, ACD, Video Conferencing
Education
University of Pennsylvania - The Wharton School 1992 — 1993
Management
Binghamton University 1979 — 1983
BA, Mathematics
Avaya July 2011 - April 2014
ICT July 2008 - June 2009
Intervoice 1993 - 2004
Octel Communications 1990 - 1993
Skills
Unified Communications, Call Center, IVR, Solution Selling, SaaS, VoIP, Cloud Computing, Managed Services, Mobile Devices, Channel Partners, Sales Management, Business Development, SIP, B2B, Call Centers, Go-to-market Strategy, Strategic Partnerships, Direct Sales, Salesforce.com, Contact Centers, Enterprise Software, Professional Services, Wireless, Outsourcing, Product Management, Account Management, Partner Management, Telecommunications, Telephony, Selling, Lead Generation, Start-ups, Key Account Management, Software Industry, Sales Operations, Business Alliances, Sales Process, Product Marketing, IP, CTI, CRM, Avaya, Pre-sales, Customer Experience, MPLS, Sales Enablement, SIP Trunking, Data Center, ACD, Video Conferencing
Education
University of Pennsylvania - The Wharton School 1992 — 1993
Management
Binghamton University 1979 — 1983
BA, Mathematics
Mary Fritsche, MBA's Intervoice Experience May 2006 - June 2008
Job Global Procurement Senior Supervisor
Industry Food & Beverages
Experience
PepsiCo March 2014 - Present
Printpack, Inc. September 2008 - March 2014
Intervoice May 2006 - June 2008
Celestica January 2002 - May 2006
Sanmina 1998 - 2001
Hewlett-Packard 1991 - 1998
Skills
Supply Chain Management, ERP, Continuous Improvement, Lean Manufacturing, Project Management, Business Process..., Integration, Operations Management, MS Project, Supply Management, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Procurement
Education
Amberton University 2010 — 2012
Master of Business Administration (MBA)
Amber University 1989 — 1991
Bachelor of Science
Dallas County Community College
Associates
PepsiCo March 2014 - Present
Printpack, Inc. September 2008 - March 2014
Intervoice May 2006 - June 2008
Celestica January 2002 - May 2006
Sanmina 1998 - 2001
Hewlett-Packard 1991 - 1998
Skills
Supply Chain Management, ERP, Continuous Improvement, Lean Manufacturing, Project Management, Business Process..., Integration, Operations Management, MS Project, Supply Management, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Procurement
Education
Amberton University 2010 — 2012
Master of Business Administration (MBA)
Amber University 1989 — 1991
Bachelor of Science
Dallas County Community College
Associates
Spurthy Rayapati's Intervoice Experience February 2008 - June 2011
Job Engineer III at Convergys
Industry Computer Software
Titia Sivils's Intervoice Experience 1998 - 2001
Job NASM Personal Trainer/Boot Camp Instructor
Industry Professional Training & Coaching
Experience
T3 Fitness by Titia May 2011 - Present
Truth.Train.Transform. 2005 - Present
Systemware PS 2006 - 2008
Harden Fitness 2005 - 2007
Sivils Enterprises 2000 - 2005
Intervoice 1998 - 2001
EDS 1992 - 1997
EDS 1994 - 1996
Skills
Fitness, Personal Training, Problem Solving, Team Building, Account Management, Microsoft Office, Excel, Contract Negotiation, Professional Services, Sales Support, Coaching, Health, Word, Administration, Mentoring, Online Marketing, Event Management, Leadership, Direct Sales, Salesforce.com, Call Centers, Sales Management, Solution Selling, Management, Sales Operations, Sales, Fitness Training, Small Business, Wellness, Strategic Planning, Microsoft Word, Time Management, Lifestyle, Selling, Cloud Computing, Microsoft Excel, Training, Nutrition, System Administration, NASM, Core Strength, Boot Camp, Strength Training, Wellness Coaching, Functional Training, Weight Training, Nutritional Counseling, Plyometrics, TRX Suspension Training, Kettlebells
Education
Amberton University 1997 — 1999
T3 Fitness by Titia May 2011 - Present
Truth.Train.Transform. 2005 - Present
Systemware PS 2006 - 2008
Harden Fitness 2005 - 2007
Sivils Enterprises 2000 - 2005
Intervoice 1998 - 2001
EDS 1992 - 1997
EDS 1994 - 1996
Skills
Fitness, Personal Training, Problem Solving, Team Building, Account Management, Microsoft Office, Excel, Contract Negotiation, Professional Services, Sales Support, Coaching, Health, Word, Administration, Mentoring, Online Marketing, Event Management, Leadership, Direct Sales, Salesforce.com, Call Centers, Sales Management, Solution Selling, Management, Sales Operations, Sales, Fitness Training, Small Business, Wellness, Strategic Planning, Microsoft Word, Time Management, Lifestyle, Selling, Cloud Computing, Microsoft Excel, Training, Nutrition, System Administration, NASM, Core Strength, Boot Camp, Strength Training, Wellness Coaching, Functional Training, Weight Training, Nutritional Counseling, Plyometrics, TRX Suspension Training, Kettlebells
Education
Amberton University 1997 — 1999
Scott Carruth's Intervoice Experience September 2006 - Present
Job Sr. Manager at Intervoice
Industry Telecommunications
Experience
Convergys 2007 - Present
Intervoice September 2006 - Present
BeVocal September 2005 - October 2006
Nuance Communications September 2000 - September 2005
Education
Florida Gulf Coast University 1998 — 2000
Bachelor of Science, Computer Information Systems
Convergys 2007 - Present
Intervoice September 2006 - Present
BeVocal September 2005 - October 2006
Nuance Communications September 2000 - September 2005
Education
Florida Gulf Coast University 1998 — 2000
Bachelor of Science, Computer Information Systems
Haluk Aral's Intervoice Experience 1995 - 2001
Job Sr. Software Engineer at Texas Instruments
Industry Semiconductors
Experience
Texas Instruments 2008 - Present
Immersive Media 2008 - 2008
Valere Power 2004 - 2008
Conklin Corporation 2003 - 2004
Cisco (Ipmobile) 2001 - 2003
Intervoice 1995 - 2001
Binas 1988 - 1989
Education
Wichita State University 1992 — 1994
MSEE, Electrical & Electronics Engineering
Orta Doğu Teknik Üniversitesi / Middle East Technical University 1981 — 1987
BSEE, Electrical Engineering
Texas Instruments 2008 - Present
Immersive Media 2008 - 2008
Valere Power 2004 - 2008
Conklin Corporation 2003 - 2004
Cisco (Ipmobile) 2001 - 2003
Intervoice 1995 - 2001
Binas 1988 - 1989
Education
Wichita State University 1992 — 1994
MSEE, Electrical & Electronics Engineering
Orta Doğu Teknik Üniversitesi / Middle East Technical University 1981 — 1987
BSEE, Electrical Engineering
Scott Manghillis's Intervoice Experience August 2006 - July 2008
Job Sales Director at Convergys
Industry Information Technology and Services
Experience
Convergys June 2012 - Present
Convergys August 2008 - June 2012
Intervoice August 2006 - July 2008
Intervoice, Inc June 2004 - July 2006
MC Consultants, Inc January 1996 - January 2004
Skills
Telephony, Outsourcing, IVR, P&L, VoIP, Vendor Management, Telecommunications, Data Center, Managed Services, SaaS, Call Center, Service Delivery, Team Management, Program Management, Product Management, Operations Management, RFP, Pre-sales, Cloud Computing, Product Life Cycle..., Product Strategy, Security, Contract Negotiations, P&L Management, Logistics, Call Centers, Contract Negotiation, Solution Selling, Strategy, Leadership, Mobile Devices, Management, CRM, Selling, Business Development, Sales Process, Sales, Project Management, Customer Retention, Professional Services, Enterprise Software, Forecasting, Networking, Strategic Partnerships, Customer Experience, Strategic Planning, ITIL, Unified Communications, Channel Partners, Contact Centers
Education
Penn State University
Bachelor of Science, Business
Convergys June 2012 - Present
Convergys August 2008 - June 2012
Intervoice August 2006 - July 2008
Intervoice, Inc June 2004 - July 2006
MC Consultants, Inc January 1996 - January 2004
Skills
Telephony, Outsourcing, IVR, P&L, VoIP, Vendor Management, Telecommunications, Data Center, Managed Services, SaaS, Call Center, Service Delivery, Team Management, Program Management, Product Management, Operations Management, RFP, Pre-sales, Cloud Computing, Product Life Cycle..., Product Strategy, Security, Contract Negotiations, P&L Management, Logistics, Call Centers, Contract Negotiation, Solution Selling, Strategy, Leadership, Mobile Devices, Management, CRM, Selling, Business Development, Sales Process, Sales, Project Management, Customer Retention, Professional Services, Enterprise Software, Forecasting, Networking, Strategic Partnerships, Customer Experience, Strategic Planning, ITIL, Unified Communications, Channel Partners, Contact Centers
Education
Penn State University
Bachelor of Science, Business
Kayla Gray's Intervoice Experience 1994 - 2000
Job Director at RTI International
Industry Research
Experience
RTI International Sr. Product Marketing ManagerLIPSInc2000 - 2001
Intervoice 1994 - 2000
Brite Voice Systems 1997 - 1999
Education
Emerson College
RTI International Sr. Product Marketing ManagerLIPSInc2000 - 2001
Intervoice 1994 - 2000
Brite Voice Systems 1997 - 1999
Education
Emerson College
Minh Tran-Le's Intervoice Experience 2007 - 2008
Job software engineer at eBay
Industry Information Technology and Services
Experience
eBay October 2011 - Present
Convergys 2008 - 2010
Intervoice 2007 - 2008
Edify Corporation 2002 - 2006
YY Technologies 2000 - 2002
Software BuyLine 1999 - 2000
Testdrive Corporation 1997 - 1999
IntelliCorp 1986 - 1996
Framentec 1983 - 1986
Framatome 1982 - 1983
Skills
Java, Software Development, XML, SQL, Call Centers, Agile Methodologies, Software Engineering, Linux, Java Enterprise Edition, Distributed Systems, Web Services, Object Oriented Design
Education
ENSTA 1980 — 1982
Ecole polytechnique 1977 — 1980
eBay October 2011 - Present
Convergys 2008 - 2010
Intervoice 2007 - 2008
Edify Corporation 2002 - 2006
YY Technologies 2000 - 2002
Software BuyLine 1999 - 2000
Testdrive Corporation 1997 - 1999
IntelliCorp 1986 - 1996
Framentec 1983 - 1986
Framatome 1982 - 1983
Skills
Java, Software Development, XML, SQL, Call Centers, Agile Methodologies, Software Engineering, Linux, Java Enterprise Edition, Distributed Systems, Web Services, Object Oriented Design
Education
ENSTA 1980 — 1982
Ecole polytechnique 1977 — 1980
Al Fedors's Intervoice Experience 1996 - 2008
Job Sales at Convergys
Industry Telecommunications
Experience
Convergys 2008 - Present
Intervoice 1996 - 2008
Skills
Call Centers, Telecommunications, IVR, SaaS, Solution Selling, Contact Centers, VoIP, CRM, Vendor Management, Account Management, Unified Communications, Managed Services, Outsourcing, Cloud Computing, Service Delivery
Education
Arizona State University
The University of Texas at Dallas
Bachelor's degree, Business Administration and Management, General
Convergys 2008 - Present
Intervoice 1996 - 2008
Skills
Call Centers, Telecommunications, IVR, SaaS, Solution Selling, Contact Centers, VoIP, CRM, Vendor Management, Account Management, Unified Communications, Managed Services, Outsourcing, Cloud Computing, Service Delivery
Education
Arizona State University
The University of Texas at Dallas
Bachelor's degree, Business Administration and Management, General
Charles Schaab's Intervoice Experience June 1998 - November 1999
Job Team Lead at WorkForce Software
Industry Computer Software
Experience
WorkForce Software November 2014 - Present
WorkForce Software November 2013 - November 2014
EZLinks Golf, Inc. November 1999 - July 2013
Intervoice June 1998 - November 1999
Skills
Delphi, SQL Server, Microsoft SQL Server, Software Development, XML, SQL, HTML, Agile Methodologies, T-SQL, Visual Studio
Education
Northern Michigan University 1990 — 1994
Bachelor of Science (B.S.), Computer Science
WorkForce Software November 2014 - Present
WorkForce Software November 2013 - November 2014
EZLinks Golf, Inc. November 1999 - July 2013
Intervoice June 1998 - November 1999
Skills
Delphi, SQL Server, Microsoft SQL Server, Software Development, XML, SQL, HTML, Agile Methodologies, T-SQL, Visual Studio
Education
Northern Michigan University 1990 — 1994
Bachelor of Science (B.S.), Computer Science
Carol Massar's Intervoice Experience October 1991 - April 1993
Job Anchor/Correspondent, Bloomberg Broadcast
Industry Broadcast Media
Experience
Bloomberg LP - Media Group - Radio/TV October 1999 - Present
CNBC January 1998 - October 1999
Dow Jones & Company 1993 - 1998
The Nightly Business Report June 1993 - July 1993
NY1 News April 1993 - June 1993
Intervoice October 1991 - April 1993
Financial News Network October 1988 - May 1991
Skills
Television, Broadcast Journalism, Broadcast, Journalism, Breaking News, Content Strategy, Online Journalism, Radio, News Writing, Broadcast Television, Corporate Communications, Video Editing, Business Journalism, New Media, Voice Over, Documentaries, Avid, Final Cut Pro, Radio Broadcasting, Video, Strategic Communications, Editing, Investigative Reporting, Blogging, Storytelling, Newspapers, Media Relations, Camera, Sound, Editorial, Press Releases, Copy Editing, Feature Articles, Producing, Video Production, Multimedia, ENPS, Media Production, Digital Media, Social Media, Current Affairs, Crisis Communications, Post Production
Education
Barnard College
Bachelor of Arts (B.A.), Economics
Bloomberg LP - Media Group - Radio/TV October 1999 - Present
CNBC January 1998 - October 1999
Dow Jones & Company 1993 - 1998
The Nightly Business Report June 1993 - July 1993
NY1 News April 1993 - June 1993
Intervoice October 1991 - April 1993
Financial News Network October 1988 - May 1991
Skills
Television, Broadcast Journalism, Broadcast, Journalism, Breaking News, Content Strategy, Online Journalism, Radio, News Writing, Broadcast Television, Corporate Communications, Video Editing, Business Journalism, New Media, Voice Over, Documentaries, Avid, Final Cut Pro, Radio Broadcasting, Video, Strategic Communications, Editing, Investigative Reporting, Blogging, Storytelling, Newspapers, Media Relations, Camera, Sound, Editorial, Press Releases, Copy Editing, Feature Articles, Producing, Video Production, Multimedia, ENPS, Media Production, Digital Media, Social Media, Current Affairs, Crisis Communications, Post Production
Education
Barnard College
Bachelor of Arts (B.A.), Economics
Chuck Dyhre's Intervoice Experience September 1995 - August 1997
Job Partner Manager Western Region at Telerik Sitefinity
Industry Computer Software
Experience
Telerik Sitefinity October 2013 - Present
eZ Systems, Inc. October 2012 - September 2013
Sitecore May 2011 - September 2012
nGenera Corporation March 2010 - April 2011
Independent Consultant May 2009 - March 2010
RightNow Technologies April 2005 - December 2008
TeleDirect International January 2003 - March 2005
Siemens Enterprise Communications June 2000 - July 2002
Rockwell Electronic Commerce September 1997 - May 2000
Intervoice September 1995 - August 1997
Skills
Solution Selling, Call Center, New Business Development, Customer Experience, Dispositions, Mobile Devices, Product Management, Strategy, Go-to-market Strategy, Direct Sales, Disposition, Sales, CRM, Contract Negotiation, Outsourcing, Account Management, Program Management, Channel Partners, Enterprise Software, Managed Services, Partner Management, Channel, Leadership, Lead Generation, Unified Communications, SaaS, Marketing, Management, Sales Management, Training, Marketing Strategy, Professional Services, Sales Operations, B2B, Executive Management, Selling, Telecommunications, Cloud Computing, Salesforce.com, Strategic Partnerships, Business Development
Education
Brigham Young University 1980 — 1985
BA, Economics
Telerik Sitefinity October 2013 - Present
eZ Systems, Inc. October 2012 - September 2013
Sitecore May 2011 - September 2012
nGenera Corporation March 2010 - April 2011
Independent Consultant May 2009 - March 2010
RightNow Technologies April 2005 - December 2008
TeleDirect International January 2003 - March 2005
Siemens Enterprise Communications June 2000 - July 2002
Rockwell Electronic Commerce September 1997 - May 2000
Intervoice September 1995 - August 1997
Skills
Solution Selling, Call Center, New Business Development, Customer Experience, Dispositions, Mobile Devices, Product Management, Strategy, Go-to-market Strategy, Direct Sales, Disposition, Sales, CRM, Contract Negotiation, Outsourcing, Account Management, Program Management, Channel Partners, Enterprise Software, Managed Services, Partner Management, Channel, Leadership, Lead Generation, Unified Communications, SaaS, Marketing, Management, Sales Management, Training, Marketing Strategy, Professional Services, Sales Operations, B2B, Executive Management, Selling, Telecommunications, Cloud Computing, Salesforce.com, Strategic Partnerships, Business Development
Education
Brigham Young University 1980 — 1985
BA, Economics
Roberta Fischer's Intervoice Experience 1998 - 2005
Job Principal Consultant at Perficient
Industry Information Technology and Services
Experience
Perficient June 2012 - Present
Nascent Systems December 2005 - June 2012
infoUSA 2009 - 2010
Intervoice 1998 - 2005
TwinStar 1997 - 1998
Computer Systems Authority 1994 - 1996
DalTile 1994 - 1995
Intecom 1983 - 1994
Skills
Oracle Applications, Oracle E-Business Suite, ERP, Oracle Global Trade..., Order Management, Inventory Management, Purchasing, iProcurement, Accounts Receivable, Oracle R12 Financials, Oracle, Professional Services, Oracle Discoverer, Training, Business Intelligence, Procure-to-Pay, Business Process..., E-procurement, Program Management, Data Conversion, OBIEE, Solution Architecture, Requirements Analysis, Business Analysis, Integration, Financials, PL/SQL, SaaS, Performance Tuning, Business Process, Oracle HR, Enterprise Software, Order to Cash
Education
Rice University 1975 — 1979
BA, Business
Perficient June 2012 - Present
Nascent Systems December 2005 - June 2012
infoUSA 2009 - 2010
Intervoice 1998 - 2005
TwinStar 1997 - 1998
Computer Systems Authority 1994 - 1996
DalTile 1994 - 1995
Intecom 1983 - 1994
Skills
Oracle Applications, Oracle E-Business Suite, ERP, Oracle Global Trade..., Order Management, Inventory Management, Purchasing, iProcurement, Accounts Receivable, Oracle R12 Financials, Oracle, Professional Services, Oracle Discoverer, Training, Business Intelligence, Procure-to-Pay, Business Process..., E-procurement, Program Management, Data Conversion, OBIEE, Solution Architecture, Requirements Analysis, Business Analysis, Integration, Financials, PL/SQL, SaaS, Performance Tuning, Business Process, Oracle HR, Enterprise Software, Order to Cash
Education
Rice University 1975 — 1979
BA, Business
Robert Darwin's Intervoice Experience December 1997 - March 1998
Job Senior Systems Administrator at Cardtronics
Industry Computer Software
Experience
Cardtronics November 2007 - Present
EDS, an HP Company October 1998 - October 2007
Volt Workforce Solutions March 1998 - October 1998
Intervoice December 1997 - March 1998
Stream Global service Inc March 1996 - December 1997
Best Buy November 1990 - March 1996
Skills
T-SQL, XML, Shell Scripting, VMware, Windows Server, SQL, Microsoft SQL Server, Active Directory, System Administration, Troubleshooting, DNS, Virtualization, Disaster Recovery, TCP/IP, Windows, Network Administration
Education
Dallas County Community College 1990 — 1991
Cardtronics November 2007 - Present
EDS, an HP Company October 1998 - October 2007
Volt Workforce Solutions March 1998 - October 1998
Intervoice December 1997 - March 1998
Stream Global service Inc March 1996 - December 1997
Best Buy November 1990 - March 1996
Skills
T-SQL, XML, Shell Scripting, VMware, Windows Server, SQL, Microsoft SQL Server, Active Directory, System Administration, Troubleshooting, DNS, Virtualization, Disaster Recovery, TCP/IP, Windows, Network Administration
Education
Dallas County Community College 1990 — 1991
Scott Craig's Intervoice Experience August 1988 - May 1993
Job Business Development
Industry Computer Software
Experience
Enacomm January 2010 - Present
Convergys February 2008 - January 2010
Apptera February 2007 - February 2008
Envox Americas January 2006 - February 2007
Tuvox May 2004 - January 2006
Edify June 1993 - April 2004
Intervoice August 1988 - May 1993
Skills
SaaS, Enterprise Software, Professional Services, Solution Selling, Cloud Computing, Salesforce.com, Channel, Go-to-market Strategy, Channel Partners, Strategic Partnerships, Direct Sales, Unified Communications, Lead Generation, Start-ups, Selling, Software Industry, Sales Process, Call Centers, Business Development, Sales Management, Telecommunications, Product Management, Strategy, Product Marketing, Demand Generation, Managed Services, Business Alliances, CRM, Account Management, VoIP, Contact Centers, Customer Experience, Business Intelligence, Outsourcing, Mobile Devices, Pre-sales, Partner Management, Executive Management, IVR, Sales, New Business Development, B2B, Sales Operations, Complex Sales, Cross-functional Team..., Data Center, Mobile Technology, Sales Enablement, Telephony, Vendor Management
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, Business Information Systems
Enacomm January 2010 - Present
Convergys February 2008 - January 2010
Apptera February 2007 - February 2008
Envox Americas January 2006 - February 2007
Tuvox May 2004 - January 2006
Edify June 1993 - April 2004
Intervoice August 1988 - May 1993
Skills
SaaS, Enterprise Software, Professional Services, Solution Selling, Cloud Computing, Salesforce.com, Channel, Go-to-market Strategy, Channel Partners, Strategic Partnerships, Direct Sales, Unified Communications, Lead Generation, Start-ups, Selling, Software Industry, Sales Process, Call Centers, Business Development, Sales Management, Telecommunications, Product Management, Strategy, Product Marketing, Demand Generation, Managed Services, Business Alliances, CRM, Account Management, VoIP, Contact Centers, Customer Experience, Business Intelligence, Outsourcing, Mobile Devices, Pre-sales, Partner Management, Executive Management, IVR, Sales, New Business Development, B2B, Sales Operations, Complex Sales, Cross-functional Team..., Data Center, Mobile Technology, Sales Enablement, Telephony, Vendor Management
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, Business Information Systems
Michelle Basch's Intervoice Experience September 2006 - September 2008
Job Director Strategic Communications Office of the CTO at Avaya
Industry Computer Software
Experience
Avaya November 2013 - Present
LiveOps May 2011 - November 2013
Cisco Systems November 2010 - May 2011
Convergys September 2008 - August 2009
Intervoice September 2006 - September 2008
Nuasis November 2003 - September 2006
Legato Systems October 2000 - August 2003
Cellular One September 1997 - August 2000
Burchell Publishing Group November 1995 - September 1997
Weeks & Associates; Legris & Associates; Edward Howard & Co. February 1991 - November 1995
Skills
Partnerships, Mergers, Analysts, Messaging, Product Marketing, Communication Training, SaaS, Product Management, Salesforce.com, Public Relations, Content Management, B2B, Crisis Communications, Internal Communications, Corporate Communications, Enterprise Software, Go-to-market Strategy, Social Media, Analyst Relations, Mergers & Acquisitions, Strategic Communications, Press Releases, Press Relations, Marketing Communications, Contact Center Strategy, Customer Engagement, Product Strategies, Corporate Strategy...
Education
Central Michigan University 1986 — 1990
BA, Journalism
Avaya November 2013 - Present
LiveOps May 2011 - November 2013
Cisco Systems November 2010 - May 2011
Convergys September 2008 - August 2009
Intervoice September 2006 - September 2008
Nuasis November 2003 - September 2006
Legato Systems October 2000 - August 2003
Cellular One September 1997 - August 2000
Burchell Publishing Group November 1995 - September 1997
Weeks & Associates; Legris & Associates; Edward Howard & Co. February 1991 - November 1995
Skills
Partnerships, Mergers, Analysts, Messaging, Product Marketing, Communication Training, SaaS, Product Management, Salesforce.com, Public Relations, Content Management, B2B, Crisis Communications, Internal Communications, Corporate Communications, Enterprise Software, Go-to-market Strategy, Social Media, Analyst Relations, Mergers & Acquisitions, Strategic Communications, Press Releases, Press Relations, Marketing Communications, Contact Center Strategy, Customer Engagement, Product Strategies, Corporate Strategy...
Education
Central Michigan University 1986 — 1990
BA, Journalism
Mona Davis's Intervoice Experience June 1996 - October 2002
Job Senior Business Analyst at PrimeLending
Industry Financial Services
Experience
PrimeLending March 2012 - Present
MetLife Home Loans March 2011 - May 2012
Bank of America April 2008 - February 2011
Bank of America November 2002 - April 2008
Countrywide Home Loans November 2002 - March 2008
Intervoice June 1996 - October 2002
Intervoice January 1996 - January 2002
Nortel Networks January 1995 - January 1996
Nortel Networks 1995 - 1996
Connectware January 1994 - January 1995
Skills
SEO, Process Improvement, Software Documentation, Project Management, Management, SharePoint, Windows, Dreamweaver, Mortgage Lending, SDLC, Training, Access, Leadership, Banking
Education
Grambling State University 1985 — 1989
Bachelors of Science, Computer Information Systems
PrimeLending March 2012 - Present
MetLife Home Loans March 2011 - May 2012
Bank of America April 2008 - February 2011
Bank of America November 2002 - April 2008
Countrywide Home Loans November 2002 - March 2008
Intervoice June 1996 - October 2002
Intervoice January 1996 - January 2002
Nortel Networks January 1995 - January 1996
Nortel Networks 1995 - 1996
Connectware January 1994 - January 1995
Skills
SEO, Process Improvement, Software Documentation, Project Management, Management, SharePoint, Windows, Dreamweaver, Mortgage Lending, SDLC, Training, Access, Leadership, Banking
Education
Grambling State University 1985 — 1989
Bachelors of Science, Computer Information Systems
Anuradha Padhi's Intervoice Experience August 2007 - February 2008
Job Senior QA Analyst at Verizon
Industry Telecommunications
Experience
Verizon May 2010 - Present
Verizon February 2010 - March 2010
Verizon October 2009 - January 2010
AT&T February 2008 - July 2009
Intervoice August 2007 - February 2008
AT&T August 2006 - August 2007
MISSAT Corporation November 2005 - July 2006
Verizon Communication May 2004 - October 2005
Mitra Systems January 2000 - April 2004
Education
Iona College
MS, Computer Science
NIIT
PG Diploma, Computer Applications
Utkal University
MA, Liberal Arts
Verizon May 2010 - Present
Verizon February 2010 - March 2010
Verizon October 2009 - January 2010
AT&T February 2008 - July 2009
Intervoice August 2007 - February 2008
AT&T August 2006 - August 2007
MISSAT Corporation November 2005 - July 2006
Verizon Communication May 2004 - October 2005
Mitra Systems January 2000 - April 2004
Education
Iona College
MS, Computer Science
NIIT
PG Diploma, Computer Applications
Utkal University
MA, Liberal Arts
Charles (Chuck) McManus's Intervoice Experience March 2000 - May 2002
Job Account Executive at America's Business Benefit Association
Industry Insurance
Experience
America's Business Benefit Association Senior ConsultantThe McManus GroupMarch 2002 - May 2011
Intervoice March 2000 - May 2002
Skills
Small Business, Senior Consulting, Operational Excellence, Assisting small..., self employed..., employees not covered..., HSA, PPO, HIP, short-term medical..., alternatives to COBRA, dental, health coverage for...
Education
Dallas Baptist University 2010 — 2011
MBA/MA, Business/Global Leadership
Southern Methodist University 2007 — 2008
Oracle, SQL and Unix
Carnegie Mellon University 1994 — 1994
SEI's CMMI
Troy University 1991 — 1994
Bachelor of Applied Science, Business/Resource Management
America's Business Benefit Association Senior ConsultantThe McManus GroupMarch 2002 - May 2011
Intervoice March 2000 - May 2002
Skills
Small Business, Senior Consulting, Operational Excellence, Assisting small..., self employed..., employees not covered..., HSA, PPO, HIP, short-term medical..., alternatives to COBRA, dental, health coverage for...
Education
Dallas Baptist University 2010 — 2011
MBA/MA, Business/Global Leadership
Southern Methodist University 2007 — 2008
Oracle, SQL and Unix
Carnegie Mellon University 1994 — 1994
SEI's CMMI
Troy University 1991 — 1994
Bachelor of Applied Science, Business/Resource Management
Melody Highlander's Intervoice Experience November 2003 - May 2008
Job Consultant at Convergys
Industry Outsourcing/Offshoring
Experience
Burnett Specialists / Choice Staffing (Intervoice / Convergys) September 2008 - Present
Intervoice November 2003 - May 2008
Metro Family Church August 1998 - November 2003
Intervoice May 1989 - August 1998
Skills
Microsoft Office, SAP R/3, Accounts Payable, Accounts Receivable, Purchase Requisitions, Expense Reports, Office Administration, Price Quotes, Salesforce.com, Telephony, Customer Satisfaction, Employee Relations, System Administration, Hiring, Human Resources, Recruiting, Training, Time Management, Leadership, Project Planning, Sales, Marketing, Call Centers, SAP, Process Scheduler, Software Documentation, Interviews, Adobe Acrobat, PeopleSoft, Administrative..., Contract Negotiation, Employee Benefits, Business Process, Outlook, Management, Benefits Administration, Process Improvement, Account Management, Telecommunications, Visio, Team Leadership, Applicant Tracking..., Onboarding, CRM, Employee Training, Internet Recruiting, Networking, Technical Recruiting, Vendor Management, Sourcing
Education
Dallas County Community College
Burnett Specialists / Choice Staffing (Intervoice / Convergys) September 2008 - Present
Intervoice November 2003 - May 2008
Metro Family Church August 1998 - November 2003
Intervoice May 1989 - August 1998
Skills
Microsoft Office, SAP R/3, Accounts Payable, Accounts Receivable, Purchase Requisitions, Expense Reports, Office Administration, Price Quotes, Salesforce.com, Telephony, Customer Satisfaction, Employee Relations, System Administration, Hiring, Human Resources, Recruiting, Training, Time Management, Leadership, Project Planning, Sales, Marketing, Call Centers, SAP, Process Scheduler, Software Documentation, Interviews, Adobe Acrobat, PeopleSoft, Administrative..., Contract Negotiation, Employee Benefits, Business Process, Outlook, Management, Benefits Administration, Process Improvement, Account Management, Telecommunications, Visio, Team Leadership, Applicant Tracking..., Onboarding, CRM, Employee Training, Internet Recruiting, Networking, Technical Recruiting, Vendor Management, Sourcing
Education
Dallas County Community College
Kathryn Sparling's Intervoice Experience May 1996 - March 2002
Job Accounting Consultant
Industry Accounting
Experience
Permawall March 2002 - Present
Intervoice May 1996 - March 2002
GEAC May 1992 - May 1996
Skills
Accounting, Management Consulting, Business Management
Education
Richland Community College 2011 — 2014
Texas A&M University 1978 — 1984
BBA, Business Administration
Permawall March 2002 - Present
Intervoice May 1996 - March 2002
GEAC May 1992 - May 1996
Skills
Accounting, Management Consulting, Business Management
Education
Richland Community College 2011 — 2014
Texas A&M University 1978 — 1984
BBA, Business Administration
Lynn Cavanaugh's Intervoice Experience May 1996 - March 2002
Job Store Sales Leader at Tween Brands
Industry Retail
Experience
Tween Brands July 2005 - Present
Limited Brands August 2004 - July 2005
Walmart December 2003 - May 2004
Intervoice May 1996 - March 2002
JCPenney May 1989 - May 1996
Skills
Retail, Inventory Management, Store Management, Loss Prevention, Store Operations, Visual Merchandising, Driving Results, Merchandising, Customer Satisfaction, CPFR, Customer Service, Inventory Control
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Business
DeVry University 1985 — 1988
BS, Computer Information Systems
Tween Brands July 2005 - Present
Limited Brands August 2004 - July 2005
Walmart December 2003 - May 2004
Intervoice May 1996 - March 2002
JCPenney May 1989 - May 1996
Skills
Retail, Inventory Management, Store Management, Loss Prevention, Store Operations, Visual Merchandising, Driving Results, Merchandising, Customer Satisfaction, CPFR, Customer Service, Inventory Control
Education
Keller Graduate School of Management of DeVry University 2005 — 2006
Business
DeVry University 1985 — 1988
BS, Computer Information Systems
Rebecca Stanczak's Intervoice Experience January 1997 - December 2000
Job Consultant
Industry Information Technology and Services
Experience
Pionear January 2011 - Present
Moonflower Gardens, Inc. January 2001 - December 2010
Intervoice January 1997 - December 2000
Intervoice January 1995 - January 1997
Bankers Trust February 1993 - January 1995
Skills
Business Analysis, Solution Selling, Project Management, Sales, Business Development, Sales Presentations, Cloud Computing, SaaS, Salesforce.com, Vendor Management, Professional Services, Training, Strategy, Management Consulting, Call Centers, Consulting, Managed Services, Cold Calling, Sales Management, Contract Negotiation, Team Building, Key Account Management, Strategic Planning, Start-ups, Sales Process, Business Process, Enterprise Software, New Business Development, Integration, Telecommunications, Program Management, Management, Business Intelligence, Networking, ERP, Employee Benefits, Account Management, Team Leadership, Analysis, Human Resources, Outsourcing, Business Process..., Leadership, Team Management, Process Improvement, CRM, Mediation, Family Mediation
Education
Golden Gate University
Bachelor of Arts (B.A.), Pre-Law Studies
Pionear January 2011 - Present
Moonflower Gardens, Inc. January 2001 - December 2010
Intervoice January 1997 - December 2000
Intervoice January 1995 - January 1997
Bankers Trust February 1993 - January 1995
Skills
Business Analysis, Solution Selling, Project Management, Sales, Business Development, Sales Presentations, Cloud Computing, SaaS, Salesforce.com, Vendor Management, Professional Services, Training, Strategy, Management Consulting, Call Centers, Consulting, Managed Services, Cold Calling, Sales Management, Contract Negotiation, Team Building, Key Account Management, Strategic Planning, Start-ups, Sales Process, Business Process, Enterprise Software, New Business Development, Integration, Telecommunications, Program Management, Management, Business Intelligence, Networking, ERP, Employee Benefits, Account Management, Team Leadership, Analysis, Human Resources, Outsourcing, Business Process..., Leadership, Team Management, Process Improvement, CRM, Mediation, Family Mediation
Education
Golden Gate University
Bachelor of Arts (B.A.), Pre-Law Studies
Gregory Oliphant's Intervoice Experience October 1995 - November 1996
Job Infrastructure Software Architect at Estech Systems, Inc. (ESI)
Industry Telecommunications
Experience
Estech Systems, Inc. (ESI) February 1998 - Present
DSC Communications February 1997 - November 1997
Intervoice October 1995 - November 1996
Intecom August 1994 - October 1995
AT&T Bell Laboratories April 1989 - August 1994
Skills
Software Engineering, Telecommunications, Software Development, Software Design, Agile Methodologies, Embedded Systems, IP, Unified Communications, Telephony, Integration, JavaScript, Node.js, TCP/IP, Networking, JSON, VirtualBox, Ubuntu, Virtual Machines, Git, Github, Curl, VoIP, SIP
Education
DePaul University
Master of Science (M.S.), Computer Science
DeVry University 1986 — 1989
Bachelor of Science (B.S.), Computer Information Systems
Northwestern State University 1985 — 1986
Estech Systems, Inc. (ESI) February 1998 - Present
DSC Communications February 1997 - November 1997
Intervoice October 1995 - November 1996
Intecom August 1994 - October 1995
AT&T Bell Laboratories April 1989 - August 1994
Skills
Software Engineering, Telecommunications, Software Development, Software Design, Agile Methodologies, Embedded Systems, IP, Unified Communications, Telephony, Integration, JavaScript, Node.js, TCP/IP, Networking, JSON, VirtualBox, Ubuntu, Virtual Machines, Git, Github, Curl, VoIP, SIP
Education
DePaul University
Master of Science (M.S.), Computer Science
DeVry University 1986 — 1989
Bachelor of Science (B.S.), Computer Information Systems
Northwestern State University 1985 — 1986