Intervoice-Brite Company

Industry: Company

Description

Headquarters: Dallas, TX Founded: 1983 Parent organizations: Convergys, Convergys Customer Management Group Inc Subsidiaries: Intervoice Ltd, Intervoice Brite Ltd, Intervoice GmbH,

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Intervoice-Brite Employees

Employee
Years
Job
Industry
Ken Conrad Ken Conrad Lake Mary, Florida Details
Ken Conrad's Intervoice-Brite Experience September 1996 - February 2000
Job Regional Manager at Genesys
Industry Information Technology and Services
Experience
Genesys  August 2014 - Present
LiveVox  October 2011 - August 2014
Genesys  May 2011 - October 2011
Genesys  September 2004 - May 2011
Genesys  February 2000 - September 2004
Intervoice-Brite   September 1996 - February 2000
Via Christi Health  June 1990 - September 1996

Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI

Education
Friends University   1995 — 1997
Master of Science, Management Information Systems

Emporia State University   1986 — 1988
Bachelor of Science, Biology, Education

Shelia (Haywood) Creighton SSBB Shelia (Haywood) Creighton SSBB Dallas/Fort Worth Area Details
Shelia (Haywood) Creighton SSBB's Intervoice-Brite Experience February 1999 - May 2000
Job Process Improvement/Change Management Professional
Industry Management Consulting
Experience
Goodman Networks, Inc.   May 2008 - Present
General Dynamics  January 2004 - May 2007
General Dynamics  September 2003 - January 2004
Sonus Networks  May 2000 - April 2002
InterVoice Brite  February 1999 - May 2000
Nortel  April 1993 - December 1998
IBM  May 1985 - April 1993

Skills
Change Management, Business Process..., Technology Product..., Program Management, Project Management, Risk Mitigation, Field Trials, Customer Acceptance, Risk Management, Resource Management

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1981 — 1985
Bachelor, Computer Science

Marc Carter Marc Carter Corpus Christi, Texas Details
Marc Carter's Intervoice-Brite Experience January 2000 - September 2000
Job Sr. Systems Administrator at US Army
Industry Government Administration
Experience
US Army  October 2007 - Present
US Army  September 2000 - October 2007
InterVoice-BRITE   January 2000 - September 2000
Laidlaw Transit  May 1998 - November 1999

Skills
Powershell, VBScript, JavaScript, IT Service Management, ITIL, Army Regulations, DoD Instruction, DoD Directives, Project Management, Microsoft Office..., Windows Management..., Information Assurance, Security Clearance, Technical Writing, LDAP, Active Directory, Hyper-Text Application, SharePoint, Microsoft SQL Server, T-SQL, IIS, Disaster Recovery, Computer Security, Network Administration, Troubleshooting, Integration, Technical Support, Management, Linux, Windows, Security, System Administration, Windows Server, Microsoft Exchange, Operating Systems, Software Installation, Windows 7, Servers, Virtualization, Microsoft Technologies

Education
Bethany College   1988 — 1990
Design and Applied Arts

Maize High School   1984 — 1988
High School Diploma

Rhonda Houser Rhonda Houser Houston, Texas Details
Rhonda Houser's Intervoice-Brite Experience June 1995 - February 2000
Job CRM Database Manager at Stage Stores
Industry Marketing and Advertising
Experience
Stage Stores  October 2014 - Present
Stage Stores  July 2013 - October 2014
Lone Star Realty  May 2013 - August 2014
Schlumberger  April 2013 - July 2013
ista North America, Inc.   December 2004 - September 2012
Cingular Wireless  June 2002 - December 2004
Unisys  February 2000 - February 2002
Intervoice-Brite   June 1995 - February 2000
Hutchinson Community College  May 1993 - May 1995
Haven Unified School District   August 1992 - May 1995

Skills
Business Analysis, Process Improvement, Project Management, Software Project..., Software Documentation, Team Leadership, Project Planning, Account Management, Program Management, Strategic Planning, Access, Data Analysis, Project Delivery, Software Consulting, Quality Assurance, Troubleshooting, Integration, Databases, SharePoint, Analysis, CRM, Telecommunications, Requirements Analysis, SQL, Testing, Call Centers, Visio, ITIL, Training, Vendor Management, Networking, SDLC, Business Intelligence, User Acceptance Testing, Requirements Gathering

Education
Newman University   1985 — 1991
BS, Education & Computer Science, 3.359

The Austin Institute of Real Estate   2013 — 2013
Texas Real Estate Salesperson License, Real Estate

Wichita State University   1986 — 1988
General Studies

Lynn Miskell Lynn Miskell Wichita, Kansas Area Details
Lynn Miskell's Intervoice-Brite Experience 1998 - 2000
Job Software Development Manager at NetApp
Industry Computer Software
Experience
NetApp  July 2014 - Present
NetApp  August 2011 - July 2014
NetApp  May 2011 - August 2011
LSI Corporation  November 2010 - May 2011
PrO Unlimited at LSI   December 2009 - November 2010
LSI  2002 - 2009
Intervoice-Brite   1998 - 2000
Pizza Hut  1993 - 1998
Boeing  1983 - 1992

Skills
Management, Agile Methodologies, Software Development, Product Development, Embedded Systems, Linux, Firmware, Project Planning, RAID, Storage

Education
Kansas State University   2008 — 2011
M.A., Adult Education

University of Missouri-Rolla   1978 — 1983
B.S., Computer Science

City of London Polytechnic   1982 — 1982
Semester Abroad Program

University of Wisconsin-Stout

Nayan D. Patel, CHCIO FHIMSS Nayan D. Patel, CHCIO FHIMSS Dallas/Fort Worth Area Details
Nayan D. Patel, CHCIO FHIMSS's Intervoice-Brite Experience 2001 - 2002
Job Director of Information Technology at THE HEART HOSPITAL Baylor
Industry Hospital & Health Care
Experience
THE HEART HOSPITAL Baylor   2011 - Present
HIMSS (DFW Chapter)   2007 - Present
Baylor Health Care System  2005 - 2011
ADEA SOLUTIONS  2002 - 2005
INTERVOICE-BRITE   2001 - 2002
3DFX INTERACTIVE  1998 - 2001
TEXAS INSTRUMENTS  1992 - 1998

Skills
Healthcare, Healthcare Information..., Portfolio Management, Governance, EHR, Program Management, Vendor Management, Project Management, PMP, Business Process, MS Project, Management, Visio, Leadership, Change Management, Data Analysis, Strategy, Integration

Education
Southern Methodist University - Cox School of Business
MBA, Business Administration

University of Tennessee, Knoxville
MSEE / BSEE, Electrical & Computer Engineering

John Swope John Swope Orlando, Florida Area Details
John Swope's Intervoice-Brite Experience January 1998 - October 2000
Job Senior Project Engineer
Industry Defense & Space
Experience
ATK  November 2009 - July 2014
Northrop Grumman  May 2005 - August 2009
Lockheed Martin Missiles and Fire Control  October 2000 - May 2005
Intervoice Brite  January 1998 - October 2000
Lockheed Martin  January 1986 - January 1998

Skills
Systems Engineering, DoD, Engineering Management, Earned Value Management, System Design, Telelogic DOORS, Requirements Analysis, Security Clearance, Integration, Program Management, Trade Studies, Aerospace, Product Development, Sensors, Requirements Management, CMMI, Defence, System Requirements, Cross-functional Team..., Proposal Writing, Defense, Engineering, Government Contracting, Simulations, Aircraft, System Architecture, Optics, Avionics, Configuration Management, Spacecraft, UAV, Space Systems, Flight Test, Satellite, Radar, Electronic Warfare, Tracking Systems, Test Equipment, Testing, C4ISR, Air Force, DoDAF, Navy, Military, Electro-optics, Rational DOORS, Systems Design

Education
Florida Institute of Technology   2003 — 2005
MS, Management (systems)

West Virginia University   1979 — 1985
BS, Electrical Engineering

Theresa Wright Theresa Wright Dallas/Fort Worth Area Details
Theresa Wright's Intervoice-Brite Experience May 2000 - April 2001
Job
Industry Logistics and Supply Chain
Experience
Safway Group  April 2014 - Present
Clean Harbors (Acquired Safety-Kleen in December 2012)   May 2012 - April 2014
Safety-Kleen Systems, Inc.   October 2002 - May 2012
White Rock Networks  May 2001 - March 2002
Intervoice-Brite   May 2000 - April 2001
M&A Technology, Inc.   May 1995 - May 2000

Skills
Strategic Sourcing, Contract Negotiation, Team Building, Cross-functional Team..., Six Sigma, Data Analysis, Process Improvement, Procurement, Management, Purchasing, Sales, Project Planning, Supply Management, Leadership, Operations Management, Supply Chain Management, Pricing, Contract Management, Negotiation, Manufacturing, Sourcing

Education
The University of Texas at El Paso   1989 — 1994
BBA, Marketing

Jill House Jill House Orlando, Florida Area Details
Jill House's Intervoice-Brite Experience January 1999 - May 2000
Job Sr. Technical Writer at Fiserv
Industry Computer Software
Experience
Fiserv  January 2005 - Present
John H. Harland  May 2000 - July 2004
Intervoice-Brite   January 1999 - May 2000
Intervoice-Brite   January 1998 - January 1999
Brite Voice Systems  1990 - 1998
Mycro-Tek  1987 - 1989

Skills
Online Help, FrameMaker, RoboHelp, Technical Writing, Software Documentation, Visio, SnagIt, Requirements Analysis, Technical Documentation, Online Help Development, Technical Communication, Requirements Gathering, Manuals, SharePoint, Management, Agile Methodologies, SDLC, User Acceptance Testing, Adobe Acrobat, Waterfall, XML, Leadership, Functional...

Education
Fort Hays State University   1982 — 1986

Pradeep Thomas Kappil Pradeep Thomas Kappil Dallas/Fort Worth Area Details
Pradeep Thomas Kappil's Intervoice-Brite Experience 1998 - 2002
Job Sr. Consultant Database
Industry Information Technology and Services
Experience
Dell Perot Systems  December 2002 - Present
Perot Systems  November 2002 - November 2011
Intervoice-Brite   1998 - 2002

Skills
Disaster Recovery, ITIL, Oracle RAC, Solaris, High Availability, Virtualization, Cluster, Unix, AIX, VMware, Red Hat Linux, Oracle

Education
University of Phoenix   2005 — 2009
MBA, Technology

University of Kerala   1987 — 1989
PGCS, Computer Application and Science

University of Calicut   1982 — 1987
B-Tech, Engineering

Bryce Miskell Bryce Miskell Wichita, Kansas Area Details
Bryce Miskell's Intervoice-Brite Experience October 1998 - December 2000
Job Solutions Architect at VCE
Industry Information Technology and Services
Experience
VCE  April 2010 - Present
HP Enterprise Services  November 2009 - April 2010
EDS, an HP Company  September 2008 - April 2010
EDS  June 2005 - September 2008
EDS  April 2001 - May 2005
Intervoice Brite  October 1998 - December 2000
Koch Industries  July 1996 - September 1998
Corporate Lodging Consultants  April 1994 - April 1996
FoxMeyer  1985 - 1993

Skills
Storage, Data Center, Disaster Recovery, VMware, Clariion, Virtualization, Symmetrix, Storage Area Networks, NAS, Solaris, ITIL, SAN, EMC Storage, High Availability, Servers, Brocade, VMware ESX, HP, VMware Infrastructure, Unix, Enterprise Storage, Storage Virtualization, vSphere

Education
Purdue University   1976 — 1983
BS, Computer Science

Susan Storma Susan Storma Orlando, Florida Area Details
Susan Storma's Intervoice-Brite Experience 1998 - 2000
Job Program Managment, Training & Documentation
Industry Program Development
Experience
Motorola Solutions  2004 - 2013
MeshNetworks, acquired by Motorola   2000 - 2004
Intervoice-Brite   1998 - 2000

Education
University of Central Florida
MSE, Computer Engineering

University of Central Florida
BSE, Engineering Mathematics and Computer Systems

Dianna Jones Walta Dianna Jones Walta Dallas/Fort Worth Area Details
Dianna Jones Walta's Intervoice-Brite Experience 2001 - 2002
Job Telecommunications Professional
Industry Telecommunications
Experience
InterVoice-Brite   2001 - 2002
InterVoice-Brite   1999 - 2001
Intecom  1995 - 1998
Teknekron Infoswitch  1992 - 1995
Teknekron Infoswitch  1991 - 1992
Teknekron Infoswitch  1990 - 1991

Education
Baylor University
BBA, Computer Information Systems

Tracy Dibble Tracy Dibble Longwood, Florida Details
Tracy Dibble's Intervoice-Brite Experience 1998 - 2001
Job Contractor at University of Central Florida
Industry Computer Software
Experience
University of Central Florida  August 2015 - Present
Presagis  August 2011 - June 2015
CuraScript, Inc. An Express Scripts Co.   2002 - 2011
CuraScript, Inc. An Express Scripts Co.   2002 - 2011
Intervoice-Brite   1998 - 2001
AT&T  1989 - 1991

Skills
Account Management, Contract Negotiation, Project Management, Bid Preparation, Business Development, New Business Development, Strategic Planning, Healthcare, Bids, Team Leadership, Sales, Cross-functional Team..., Salesforce.com, Sales Operations, Proposal Writing

Education
Flagler College   1989 — 1993
BA, English

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