Intervoice-Brite Company
Industry: Company
DescriptionHeadquarters: Dallas, TX Founded: 1983 Parent organizations: Convergys, Convergys Customer Management Group Inc Subsidiaries: Intervoice Ltd, Intervoice Brite Ltd, Intervoice GmbH,
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Intervoice-Brite Employees
Genesys August 2014 - Present
LiveVox October 2011 - August 2014
Genesys May 2011 - October 2011
Genesys September 2004 - May 2011
Genesys February 2000 - September 2004
Intervoice-Brite September 1996 - February 2000
Via Christi Health June 1990 - September 1996
Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI
Education
Friends University 1995 — 1997
Master of Science, Management Information Systems
Emporia State University 1986 — 1988
Bachelor of Science, Biology, Education
Goodman Networks, Inc. May 2008 - Present
General Dynamics January 2004 - May 2007
General Dynamics September 2003 - January 2004
Sonus Networks May 2000 - April 2002
InterVoice Brite February 1999 - May 2000
Nortel April 1993 - December 1998
IBM May 1985 - April 1993
Skills
Change Management, Business Process..., Technology Product..., Program Management, Project Management, Risk Mitigation, Field Trials, Customer Acceptance, Risk Management, Resource Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1985
Bachelor, Computer Science
US Army October 2007 - Present
US Army September 2000 - October 2007
InterVoice-BRITE January 2000 - September 2000
Laidlaw Transit May 1998 - November 1999
Skills
Powershell, VBScript, JavaScript, IT Service Management, ITIL, Army Regulations, DoD Instruction, DoD Directives, Project Management, Microsoft Office..., Windows Management..., Information Assurance, Security Clearance, Technical Writing, LDAP, Active Directory, Hyper-Text Application, SharePoint, Microsoft SQL Server, T-SQL, IIS, Disaster Recovery, Computer Security, Network Administration, Troubleshooting, Integration, Technical Support, Management, Linux, Windows, Security, System Administration, Windows Server, Microsoft Exchange, Operating Systems, Software Installation, Windows 7, Servers, Virtualization, Microsoft Technologies
Education
Bethany College 1988 — 1990
Design and Applied Arts
Maize High School 1984 — 1988
High School Diploma
Stage Stores October 2014 - Present
Stage Stores July 2013 - October 2014
Lone Star Realty May 2013 - August 2014
Schlumberger April 2013 - July 2013
ista North America, Inc. December 2004 - September 2012
Cingular Wireless June 2002 - December 2004
Unisys February 2000 - February 2002
Intervoice-Brite June 1995 - February 2000
Hutchinson Community College May 1993 - May 1995
Haven Unified School District August 1992 - May 1995
Skills
Business Analysis, Process Improvement, Project Management, Software Project..., Software Documentation, Team Leadership, Project Planning, Account Management, Program Management, Strategic Planning, Access, Data Analysis, Project Delivery, Software Consulting, Quality Assurance, Troubleshooting, Integration, Databases, SharePoint, Analysis, CRM, Telecommunications, Requirements Analysis, SQL, Testing, Call Centers, Visio, ITIL, Training, Vendor Management, Networking, SDLC, Business Intelligence, User Acceptance Testing, Requirements Gathering
Education
Newman University 1985 — 1991
BS, Education & Computer Science, 3.359
The Austin Institute of Real Estate 2013 — 2013
Texas Real Estate Salesperson License, Real Estate
Wichita State University 1986 — 1988
General Studies
NetApp July 2014 - Present
NetApp August 2011 - July 2014
NetApp May 2011 - August 2011
LSI Corporation November 2010 - May 2011
PrO Unlimited at LSI December 2009 - November 2010
LSI 2002 - 2009
Intervoice-Brite 1998 - 2000
Pizza Hut 1993 - 1998
Boeing 1983 - 1992
Skills
Management, Agile Methodologies, Software Development, Product Development, Embedded Systems, Linux, Firmware, Project Planning, RAID, Storage
Education
Kansas State University 2008 — 2011
M.A., Adult Education
University of Missouri-Rolla 1978 — 1983
B.S., Computer Science
City of London Polytechnic 1982 — 1982
Semester Abroad Program
University of Wisconsin-Stout
THE HEART HOSPITAL Baylor 2011 - Present
HIMSS (DFW Chapter) 2007 - Present
Baylor Health Care System 2005 - 2011
ADEA SOLUTIONS 2002 - 2005
INTERVOICE-BRITE 2001 - 2002
3DFX INTERACTIVE 1998 - 2001
TEXAS INSTRUMENTS 1992 - 1998
Skills
Healthcare, Healthcare Information..., Portfolio Management, Governance, EHR, Program Management, Vendor Management, Project Management, PMP, Business Process, MS Project, Management, Visio, Leadership, Change Management, Data Analysis, Strategy, Integration
Education
Southern Methodist University - Cox School of Business
MBA, Business Administration
University of Tennessee, Knoxville
MSEE / BSEE, Electrical & Computer Engineering
ATK November 2009 - July 2014
Northrop Grumman May 2005 - August 2009
Lockheed Martin Missiles and Fire Control October 2000 - May 2005
Intervoice Brite January 1998 - October 2000
Lockheed Martin January 1986 - January 1998
Skills
Systems Engineering, DoD, Engineering Management, Earned Value Management, System Design, Telelogic DOORS, Requirements Analysis, Security Clearance, Integration, Program Management, Trade Studies, Aerospace, Product Development, Sensors, Requirements Management, CMMI, Defence, System Requirements, Cross-functional Team..., Proposal Writing, Defense, Engineering, Government Contracting, Simulations, Aircraft, System Architecture, Optics, Avionics, Configuration Management, Spacecraft, UAV, Space Systems, Flight Test, Satellite, Radar, Electronic Warfare, Tracking Systems, Test Equipment, Testing, C4ISR, Air Force, DoDAF, Navy, Military, Electro-optics, Rational DOORS, Systems Design
Education
Florida Institute of Technology 2003 — 2005
MS, Management (systems)
West Virginia University 1979 — 1985
BS, Electrical Engineering
Safway Group April 2014 - Present
Clean Harbors (Acquired Safety-Kleen in December 2012) May 2012 - April 2014
Safety-Kleen Systems, Inc. October 2002 - May 2012
White Rock Networks May 2001 - March 2002
Intervoice-Brite May 2000 - April 2001
M&A Technology, Inc. May 1995 - May 2000
Skills
Strategic Sourcing, Contract Negotiation, Team Building, Cross-functional Team..., Six Sigma, Data Analysis, Process Improvement, Procurement, Management, Purchasing, Sales, Project Planning, Supply Management, Leadership, Operations Management, Supply Chain Management, Pricing, Contract Management, Negotiation, Manufacturing, Sourcing
Education
The University of Texas at El Paso 1989 — 1994
BBA, Marketing
Fiserv January 2005 - Present
John H. Harland May 2000 - July 2004
Intervoice-Brite January 1999 - May 2000
Intervoice-Brite January 1998 - January 1999
Brite Voice Systems 1990 - 1998
Mycro-Tek 1987 - 1989
Skills
Online Help, FrameMaker, RoboHelp, Technical Writing, Software Documentation, Visio, SnagIt, Requirements Analysis, Technical Documentation, Online Help Development, Technical Communication, Requirements Gathering, Manuals, SharePoint, Management, Agile Methodologies, SDLC, User Acceptance Testing, Adobe Acrobat, Waterfall, XML, Leadership, Functional...
Education
Fort Hays State University 1982 — 1986
Dell Perot Systems December 2002 - Present
Perot Systems November 2002 - November 2011
Intervoice-Brite 1998 - 2002
Skills
Disaster Recovery, ITIL, Oracle RAC, Solaris, High Availability, Virtualization, Cluster, Unix, AIX, VMware, Red Hat Linux, Oracle
Education
University of Phoenix 2005 — 2009
MBA, Technology
University of Kerala 1987 — 1989
PGCS, Computer Application and Science
University of Calicut 1982 — 1987
B-Tech, Engineering
VCE April 2010 - Present
HP Enterprise Services November 2009 - April 2010
EDS, an HP Company September 2008 - April 2010
EDS June 2005 - September 2008
EDS April 2001 - May 2005
Intervoice Brite October 1998 - December 2000
Koch Industries July 1996 - September 1998
Corporate Lodging Consultants April 1994 - April 1996
FoxMeyer 1985 - 1993
Skills
Storage, Data Center, Disaster Recovery, VMware, Clariion, Virtualization, Symmetrix, Storage Area Networks, NAS, Solaris, ITIL, SAN, EMC Storage, High Availability, Servers, Brocade, VMware ESX, HP, VMware Infrastructure, Unix, Enterprise Storage, Storage Virtualization, vSphere
Education
Purdue University 1976 — 1983
BS, Computer Science
Motorola Solutions 2004 - 2013
MeshNetworks, acquired by Motorola 2000 - 2004
Intervoice-Brite 1998 - 2000
Education
University of Central Florida
MSE, Computer Engineering
University of Central Florida
BSE, Engineering Mathematics and Computer Systems
InterVoice-Brite 2001 - 2002
InterVoice-Brite 1999 - 2001
Intecom 1995 - 1998
Teknekron Infoswitch 1992 - 1995
Teknekron Infoswitch 1991 - 1992
Teknekron Infoswitch 1990 - 1991
Education
Baylor University
BBA, Computer Information Systems
University of Central Florida August 2015 - Present
Presagis August 2011 - June 2015
CuraScript, Inc. An Express Scripts Co. 2002 - 2011
CuraScript, Inc. An Express Scripts Co. 2002 - 2011
Intervoice-Brite 1998 - 2001
AT&T 1989 - 1991
Skills
Account Management, Contract Negotiation, Project Management, Bid Preparation, Business Development, New Business Development, Strategic Planning, Healthcare, Bids, Team Leadership, Sales, Cross-functional Team..., Salesforce.com, Sales Operations, Proposal Writing
Education
Flagler College 1989 — 1993
BA, English