Intracorp/CIGNA Company
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Intracorp/CIGNA Employees
International Nurses Association August 2013 - Present
Center for Successful Aging August 2011 - Present
Senior Life Management, Inc. January 2007 - Present
NAWBO Orange County July 2013 - July 2014
NAWBO OC July 2013 - 2013
Intracorp/CIGNA November 1987 - December 2005
Skills
Healthcare Decisions, Medical and Cognitive..., Dementia and..., Legal Nurse Consultant, Public Speaking, Hospitals, Home Care, Healthcare, Community Outreach, Case Managment, Dementia, Care Planning, Long-term Care, Medicine, Elder Care, Cognition, Gerontology, Healthcare Management, Medicare, Nursing, Seniors, Independent Living, Patient Advocacy, Social Services, Case Management, Physicians, Healthcare Consulting, Medicaid
Education
California Nursing Law Center 2011 — 2011
Legal Nurse Consultant (LNC) ABA Approved Certificate
Chapman University 2008 — 2010
Masters, Gerontology
Biola University 2002 — 2004
Organizational Leadership, Organizational Leadership, Graduated with Honors
Hackley Hospital School of Nursing 1968 — 1971
Diploma RN (Registered Nurse), Nursing
INSURANCE June 2012 - Present
CIGNA Group Insurance May 2008 - Present
Intracorp/Cigna August 2006 - May 2008
Intacorp/Cigna 2003 - 2006
Skills
Insurance, Customer Service, Account Management, Strategic Planning, Training, HIPAA, Sales, Employee Benefits
Education
Jones International University
Business Administration and Management, General
LM Group LLC 2008 - Present
Spring Therapeutics 2000 - 2007
Intracorp/CIGNA 1996 - 2000
Skills
Web Content, Marketing Strategy, Marketing Communications, Social Media Marketing, Email Marketing, Direct Marketing, Blogging, Corporate Blogging, Social Media Blogging, Direct Mail, Online Communications, Copywriting, Small Business, SEO copywriting, Content Writing, Social Media Strategist, Content Development, Content Strategy, Entrepreneurship, Corporate Websites, Small Business Marketing, Landing Pages, Online Marketing, Business Development, Sales, Marketing, Strategic Partnerships, Corporate Communications, Social Media, Market Research, Strategy, Integrated Marketing, Brand Development, B2B Marketing, New Business Development, Newsletters, Start-ups, SEO
Education
Drexel University
MS, Communications
Drexel University
BS, Design
St. Margaret's McTernan
Prestige Staffing January 2012 - August 2012
Prestige Staffing June 2011 - September 2011
Health Dialog December 2007 - March 2010
IntraCorp/Cigna September 1995 - August 2007
CareTeam Hea;th Care Services June 1990 - May 1995
Heritage Village May 1989 - June 1990
September Services September 1983 - May 1987
Skills
one to one teaching
Education
Kent State University 1974 — 1977
Applied Science, Nursing
Healthfirst Customer Service Rep/Claims ExaminerQualCare, IncSeptember 2009 - August 2011
Intracorp/CIGNA February 2008 - September 2008
Blue Cross Blue Shield of Georgia (WellPoint) February 1991 - October 2006
Skills
Excel, Medicare, Claims, Medical Terminology, Medical Billing, Managed Care, Insurance, HIPAA, Billing, Data Entry, Health Insurance, Customer Service, Outlook, Compliance, Access, Documentation, Healthcare, Auditing, Word, Problem Solving, Administration, PowerPoint, Workers Compensation, Customer Relations, Accounts Receivable
Education
University of Phoenix
BS, Health Administration
CDM Institute
Certificate, Billing and Coding Specialist
Shorter College Business Management
Convergent Resources, Inc. March 2013 - September 2014
Belk October 2012 - March 2013
Macy's October 2011 - April 2012
Man of Fashion September 2007 - October 2011
Intracorp/Cigna July 2003 - June 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Bookkeeping, Payment Posting, Office Clerical, Data Entry, Front Office, Call Centers, Medicaid billing, Logistics
Education
Decatur High School 1977 — 1981
Diploma, basic/accounting
Georgia Perimeter College
basic skills
none at present June 2006 - Present
Intracorp December 2003 - September 2006
Intracorp/Cigna December 2003 - September 2006
Intracorp/Cigna December 2002 - June 2006
Cigna/Intracorp December 1999 - June 2006
Cigna/Intracorp December 1998 - June 2006
HEALTH DECISIONS INTERNATIONAL(hdi) January 2002 - July 2004
GENEX SERVICES May 1998 - November 2003
GENEX SERVICES June 1998 - November 2002
Health Decisions International (HDI) February 1998 - May 2002
Skills
Compliance, Case Management, Documentation, Auditing, Performance Management, Workers Compensation, Customer Service, Healthcare, Strategic Planning, Compensation, Health, Negotiation, Analysis, Process Improvement, Employee Relations, Operations Management, Excel, Sales Management, Problem Solving, Planning, Mentoring, Claims, Insurance, Customer Relations, Microsoft Office, Risk Management, Team Building, Coaching, Budgeting, Product Development, Quality Management, Change Management, Managed Care, Product Management, Account Management, Word, Writing, Business Strategy, Six Sigma, Public Relations, Research, Employee Benefits, Contract Negotiation, Pricing, Administration, Public Speaking, Real Estate, New Business Development, Disease Management, detail oriented
Education
various and ongoing classes to stay in compliane of new state and federal legislation, ergonomicsinsurance, liabilitiy 1989 — 2006
BA,as well as many CEUs, Hum, Art, marketing, Graphic Design, Sociology, Criminology, computer scien Computer Science, Physics
Colorado State University 1975 — 1979
Bachelor's degree, Humanities, 3.5
Colorado State University 1975 — 1979
Applied Humanities, 3.5
Colorado State University 1975 — 1979
Bachelor's Degree, Art Design & marketing, computer science, sociology, physics, 3.5
Colorado State University, Ft Collins, Co 1975 — 1979
BA, Humanities, Social Sciences, Art, Graphic Design, Marketing
Colorado State University, Ft. Collins, Colorado 1975 — 1979
BA, ergonomics, liability, all facets of case management and settletment tramatic brain injuries and tri
Colorado State University 1974 — 1977
BA, marketing, graphic design, art, sociology, computer science
Colorado State University 1974 — 1977
BA, Marketing, art, criminal justice, computer science, sociology
Colorado State University 1973 — 1977
BA, VARIOUS/MARKETING/GRAPHIC DESIGN/ART
Cigna-HealthSpring June 2015 - Present
Cigna-HealthSpring August 2013 - Present
Penn Mutual June 2011 - August 2013
Magic Hat Consulting March 2010 - June 2011
Longitude Health December 2008 - November 2010
Americhoice/United Health Group January 2007 - October 2008
Americhoice/Unitied Health Group January 2007 - October 2008
Intracorp/CIGNA May 2005 - July 2006
CIGNA April 2003 - May 2005
Genex 1997 - 1999
Skills
Business Analysis, Management, SDLC, Business Intelligence, Vendor Management, Requirements Analysis, Process Improvement, Visio, Business Process..., Project Management, Business Process, Team Leadership, PMO, PMP, MS Project, Requirements Gathering, Leadership, Project Portfolio..., Analysis, Software Documentation, IT Strategy, Business Requirements, Cross-functional Team..., Databases, Data Analysis
Education
Drexel University
BS
Drexel University - LeBow College of Business
MBA
Villanova University
Master Certificate in Business Analysis- Professional Education
OKKA - Mullica Hill April 2013 - Present
Virtua Health April 2011 - April 2015
Coakley Enterprises October 2009 - March 2015
Virtua Health April 2010 - April 2011
Chorus March 2007 - August 2009
UPHS March 2006 - January 2007
Eclipsys Corp November 2003 - March 2006
Intracorp/CIGNA May 2001 - November 2003
Epotec December 1999 - April 2001
University of Pennsylvania Health System March 1998 - November 1999
Skills
IT leadership, Development Management, Change Leadership, Vendor Management, Budget Development, Team Building, IT Leadership, Project Management, Integration, Change Management, Management, IT Management, Leadership, CRM, Process Improvement, Strategy, Sales Operations, Program Management, Business Development, Software Development, Business Strategy, Agile Methodologies, Operations Management, Project Planning, Healthcare Information..., Consulting, EHR, Healthcare, HIPAA
Education
Camden County College 2009 — 2009
Certificate, Entrepreneurial/Business Startup Program
Villanova University 1991 — 1996
MBA, Finance and Management
Villanova University 1983 — 1987
BS, Computer Science, Minor in Sociology
Starr Disability Advocates, LLC. January 2008 - Present
Starr and Associates, LLC November 2001 - Present
SSA 2005 - 2007
Brown Rehabilitation and Review January 1999 - January 2002
Intracorp/Cigna January 1996 - January 1999
Concentra Managed Care January 1993 - January 1996
Beacon Rehabilitation January 1991 - January 1993
Skills
Workers Compensation, Mediation, Social Security..., Claims, Medicare, Expert Witness, Case Management, Insurance, Counseling, Vocational..., Mental Health, Litigation, Healthcare, Disability Management, Disabilities, Trials, Appeals, Case Managment, Claim, Medicaid, Long-term Care, Hearings, Product Liability, Administrative Law, Psychotherapy, Legal Research, Medical Malpractice, Managed Care, Litigation Management, Personal Injury, Arbitration
Education
Eastern Michigan University 1989 — 1991
Master of Science, Family and Child Counseling
Michigan State University 1985 — 1989
Bachelor of Science, Psychology
Goodrich High School 1980 — 1988
Day1 Wellness Coaching September 2015 - Present
Mayo Clinic September 2002 - Present
Mayo Clinic January 2002 - Present
Penn State University January 1996 - Present
Mayo Health Plan, Inc., Jacksonville, Florida 1997 - 2003
Mayp Health Plan January 1999 - January 2002
Mayo Health Plan January 1998 - January 1999
MMSI January 1997 - January 1998
Mayo Medical Services, Inc January 1996 - January 1997
Intracorp/CIGNA January 1990 - January 1996
Skills
Strategic Planning, Hospitals, Data Analysis, Insurance, Policy, Management, Process Improvement, Healthcare Management, Healthcare Information..., Healthcare, Customer Service, Team Building, Leadership, Start-ups, Budgets, Leadership Development, Employee Benefits, Contract Management, System Administration, Program Development, Public Speaking, Event Planning, Training, Managed Care, HIPAA, Analysis, Medicare, EMR, Healthcare Consulting, Access, Health Policy, Medical Terminology, Health Education, Healthcare Industry, Clinical Research, EHR, Medicaid, Provider Relations, Physician Relations
Education
Dickinson College
Bachelor's of Arts, Policy and Management Studies
Penn State University
Master's, Healthcare Administration
Rossall School
DW Case Management Services LLC August 2011 - Present
Restore Rehabilitation September 2010 - August 2011
RCMD/SISCO February 2009 - August 2010
MHayes May 2007 - February 2009
Intracorp/CIGNA December 1996 - April 2007
Skills
Case Managment, Certified Case Manager, Case Management, Disease Management, Healthcare, Home Care, Managed Care, Medicare, Public Speaking, Medicine, Hospitals, Traumatic Brain Injury, Workers Compensation, Utilization Management, Nursing, Training, Health Insurance, Healthcare Management, Insurance, Management, Rehabilitation, Patient Safety, Customer Service, Wellness, Liability, Claims Management, Orthopedic, Claim, Medical Case Management
Education
Marymount University 1976 — 1979
Nursing, Nursing
Marymount University, Arlington Virginia
Registered Nursing/Registered Nurse
Sedgwick CMS August 2010 - Present
PMSI Settlement Solutions January 2010 - August 2010
Intracorp/CIGNA October 2002 - January 2010
RSKCO Inc. October 2000 - October 2002
CorVel Corporation October 1998 - October 2000
Genex July 1989 - October 1998
Skills
Account Management, Claim, Claims Management, Disability Insurance, Disease Management, Health Insurance, Healthcare, Insurance, Managed Care, Medicare, Sales, Team Building, Utilization Management, Workers Compensation
Education
University of Minnesota-Twin Cities 1974 — 1977
BSSW, Social Work, Psych, Sociology
Bemidji State College 1973 — 1974
Highmark February 2012 - Present
Healthways March 2011 - January 2012
Healthways March 2005 - March 2011
Healthways May 1998 - March 2005
Intracorp/Cigna July 1992 - May 1998
St Clair Hospital November 1988 - March 1990
St Clair Hospital June 1981 - November 1988
Skills
Behavior Change..., Motivational..., Disease Management, Wellness Coaching, Health Education, Clinical Research, Healthcare, Hospitals, Patient Safety, Medicaid, Nursing, Wellness, Acute Care, Public Health, Diabetes, Home Care, Chronic Illness, Case Managment, Medicare, Behavior Change, Health Promotion, Training, Leadership, Inpatient, Coaching, Utilization Management, Treatment
Education
University of St. Francis 1998 — 2000
Bachelor of Science
Washington Hospital School of Nursing
Diploma, nursing
IMS Health May 2014 - Present
IMS Health January 2013 - January 2014
MediciGlobal February 2011 - August 2012
IMS Health November 2007 - July 2010
IMS Health August 2005 - September 2007
Cigna National Appeals Unit January 2004 - January 2005
Intracorp/Cigna January 2001 - January 2004
Intracorp/Cigna January 1996 - January 2001
Skills
Clinical Trial..., Documentation, Process Improvement, Quality Assurance, Patient Advocacy, Patient Recruitment, Data Analysis, Clinical Trial Site..., CTMS, Software Documentation, Customer Service, Clinical Trials, Healthcare, Data Management, Sop, Management, Clinical Research, Pharmaceutical Industry, Training, Analysis, Oncology, CRM, HIPAA, CRO, Protocol, Medical Writing, GCP, Clinical Data Management, Regulatory Affairs, Managed Care
Education
Covenant College
Eastern Montgomery County School of Nursing
Montgomery County Community College
Pennsylvania State University-Great Valley Graduate Center