Intria-HP Company
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Intria-HP Employees
Diebold August 2012 - Present
Diebold January 2012 - August 2012
Everlink August 2011 - January 2012
Everlink September 2010 - August 2011
Everlink November 2009 - September 2010
Hewlett-Packard 2004 - 2009
Intria-HP 2001 - 2004
CIBC - National Support Line; ATM Support 1999 - 2001
Loomis Armoured Car Service Ltd. 1995 - 1999
Skills
ITIL, Escalation, Service Delivery, Vendor, Customer Service, ATM, SLA, IT Service Management, Call Center, Disaster Recovery, Vendor Management, Customer Relations, Integration, EMV, Sla, Process Improvement, Telecommunications, Management, CRM, Call Centers, System Deployment, Product Management, Troubleshooting, Requirements Analysis, Outsourcing, Team Management, Project Planning, ATM networks, Business Analysis, SDLC, Security, Team Leadership, Software Project..., Data Center, Project Delivery, PMO, Project Portfolio..., IT Operations, Business Process..., PMP, IT Strategy, Service Management, Business Process, Managed Services, Incident Management, Program Management, Technical Support, IT Management, Solution Architecture, Information Technology
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Hewlett-Packard April 2008 - Present
Hewlett-Packard July 2003 - March 2008
Intria HP November 2002 - June 2003
CIBC November 2000 - October 2002
Bell Canada March 1999 - October 2000
mmmuffins Inc. - Mary Kay Subsidiary January 1996 - February 1999
Pizza Hut Canada - Pepsi Co subsidiary May 1993 - December 1995
TD Bank September 1990 - May 1993
Skills
IT Outsourcing, IT Service Management, Outsourcing, Finance, Business Process..., Service Delivery, IT Strategy, ITIL, PMO, PMP
Education
Saint Mary's University 1980 — 1985
BComm, Finance / Accounting
Eva's Initiatives August 2014 - Present
WoodGreen Community Services October 2010 - August 2014
Toronto District School Board April 2010 - October 2010
Danforth Assessment Centre (TDSB) December 2006 - July 2010
Career Solutions - Toronto District School Board April 2005 - December 2006
Unity Process Associates August 2002 - December 2006
Victor Apa & Associates August 2002 - September 2003
Intria-HP 2001 - 2002
ADC 1998 - 2000
Royal Bank 1996 - 1998
Skills
Research, Staff Mentoring, Creative Problem Solving, Seminar Presentations, Public Speaking, Career Counseling, Formal Presentations, Microsoft Office 2010, Training Program..., Team Leadership, Team Building, Cross-functional Team..., Mock Interviews, Community Outreach, Time Management, Organizational..., Cover Letters, Leadership Development, Career Development, Job Search, Office 2010, Conflict Resolution, Training, Workshop Facilitation, Teaching, Leadership, Coaching, Program Development, Empowerment, Mentoring, Information Technology, Employee Relations, Project Planning, Job Coaching, Job Search Strategies, Program Management, Interview Preparation, Employee Training, Technology Needs..., Resume Writing, System Administration, Staff Development, Non-profits, Adult Education, Management, Personal Development, E-Learning, Event Planning, Fundraising, Recruiting
Education
University of Guelph 1986 — 1991
M.Sc., Rural Extension
University of Guelph 1976 — 1981
B.Sc., Soil Science, Tropical Agriculture
Spinal Cord Injury Ontario June 2014 - August 2014
Office Team June 2013 - May 2014
Shoppers Drug Mart 2007 - 2012
Bridgepoint Health 2001 - 2007
INTRIA-HP 2000 - 2001
Toronto Rehabilitation Institute 1998 - 2000
Safe Community Coalition 1997 - 1998
Transcontinental July 1997 - November 1997
Skills
New Hire Orientations, Talent Acquisition, Workforce Planning, Organizational..., Coaching, Employee Benefits, Employer Branding, Conflict Resolution, Applicant Tracking..., HRIS Database Management, Data Analysis, Recruiting, Benefits Administration, Collective Agreements, Customer Service, Employee Engagement, Succession Planning, HR Policies, Human Resources, Employee Relations, HRIS, Onboarding, Performance Management, Job Evaluation, Interviews, Labor Relations, Job Descriptions, Employment Law, Personnel Management, HR Consulting, Policy, Hiring, Management, Exit Interviews, College Recruiting, Strategic HR, Technical Recruiting, Compensation & Benefit, Internet Recruiting, Career Development, Performance Appraisal, Sourcing, Payroll, Employee Training
Education
Humber College
Post-Diploma Certificate, Human Resources Management
The University of Western Ontario
Bachelor of Arts, Sociology
Manulife Financial April 2014 - Present
Symcor February 2013 - April 2014
HP Enterprise Services March 2004 - November 2012
Hewlett-Packard 2002 - 2004
Intria-HP 2001 - 2002
CIBC 1999 - 2001
CIBC 1989 - 1999
CIBC 1979 - 1989
Skills
ITIL, Service Delivery, HP, IT Service Management, Incident Management, Problem Management, Disaster Recovery, HP Operations Manager, Telephony, Switchboard Operator, Tape Management, Managerial, Change Management, Project Management, Consulting, Facilitators, IT Strategy, Business Continuity, Information Security..., IT Operations, Cloud Computing
Education
Agincourt Collegiate
Centennial College
IBM January 2013 - Present
Algorithmics, an IBM Company November 2002 - December 2012
724 Solutions April 2000 - May 2002
Intria-HP September 1998 - April 2000
AIM Systems September 1990 - September 1998
Skills
Network Security, Information Security, Red Hat Linux, Incident Response, Shell Scripting, Disaster Recovery, Security Awareness, Unix, VMware, Security, Information Technology, Infrastructure Security, IT Audit, Apache, Linux System..., SaaS, Active Directory, HTML, SAS70, Vendor Management, WSUS, Perl Script, Intrusion Detection, RSA SecurID, Antivirus, System Administration, Information Security..., Vulnerability Assessment, ISO 27001, SSAE 16, Policy Writing, Infrastructure..., Identity Management, Patch Management, Firewall-1, Network Design, SSL Certificates, Technical Documentation, LDAP, HTTP, Syslog, Syslog-ng, Firewalls, Certificate Management, Risk Management, Servers, Computer Security
Education
Conestoga College 1986 — 1989
Computer Programmer/Analyst Diploma
SCI Group Inc January 2008 - Present
Progistix Solutions Inc July 2006 - January 2008
Symtech Canada January 2001 - March 2006
Intria-HP August 1999 - January 2001
Skills
Vendor Management, Service Delivery, IT Service Management, Change Management, Project Management, ITIL, Process Improvement, Customer Service, Testing, Service Management, Management, Analysis, Business Strategy, Infrastructure, Technical Support, Governance
Education
University of Toronto
George Brown College
Canadian Olympic Committee October 2012 - Present
McCarthy Tetrault April 2002 - February 2012
Symcor Services Inc. April 2001 - April 2002
Firmbuy.com February 2000 - April 2001
Intria - HP January 1998 - February 2000
Skills
Strategic Planning, Customer Relations, Architecture, Integration, Budgeting, Vendor Relations, IT Management, IT Strategy, Change Management, Vendor Management, Systems Analysis, Program Management
Education
Sheridan College 1997 — 1999
Systems Analysis and Design
Western University 1993 — 1996
CIBC March 2008 - Present
CIBC December 1999 - Present
CIBC February 2012 - September 2013
Hewlett Packard Co November 2003 - March 2008
INTRIA - HP December 1999 - November 2003
Skills
Banking, ITIL, Microsoft Office, Administration, Customer Relations, Visio, Business Analysis, Risk Management, Customer Service, Active Directory, Documentation, Disaster Recovery, Security, Windows, Vendor Management, Problem Solving, Compliance, Analysis, Change Management, Excel, Outlook, Operating Systems, Risk, Systems Analysis, Business Continuity, Teamwork, XP, Word, Incident Management, IT Operations, Microsoft Word, Troubleshooting, Blackberry
Education
Global Knowledge 2013 — 2013
ITIL Foundations 2011 Certification
RIM 2011 — 2011
BES 5.0.3 Comprensive Aministrator Course
Rightfax 2009 — 2009
Rightfax 9.3 Administrator Course
Microsoft 2006 — 2006
Microsoft Exchange 2003 Administrator Course
Sheridan College 2000 — 2000
Ontario Management Development Program, Effective Supervision – Human Relations
Ontario Institute of Information Technology 1999 — 1999
MCP, Microsoft Certified Systems Engineer
CIBC March 2010 - Present
Canadian Imperial Bank of Commerce - CIBC August 1987 - Present
CIBC 2008 - March 2010
Intria-HP 1998 - 2001
Intria/CIBC 1998 - 2001
Centennial College January 1983 - December 1993
Petro-Canada 1977 - 1984
Skills
Microsoft Exchange, Infrastructure, Management, High Availability, Integration, Change Management, ITIL, Leadership, Risk Management, PMP, Security, Process Improvement, Business Strategy, COBIT, ITIL Certified, Enterprise Software, Business Process..., IT Management, IT Strategy, Business Analysis, Cloud Computing, Information Security, Enterprise Architecture, CISSP, PMO, Banking, Data Migration, Team Leadership, Program Management, Messaging, Project Management, IT Operations, Information Security..., Disaster Recovery, Vendor Management, IT Service Management, Project Portfolio..., Requirements Analysis, Software Project..., Project Planning, Strategic Planning, Unified Communications, SaaS, Strategy, SDLC, Virtualization, Project Delivery, Solution Architecture, Architecture, Business Process
Education
Centennial College 1977 — 1980
GTAA May 2015 - Present
ALS Consulting Inc. August 2007 - Present
TD March 2013 - May 2015
TD November 2012 - March 2013
Rogers Communications January 2011 - September 2012
Rogers Communications April 2008 - December 2010
Hewlett-Packard September 2007 - March 2008
CIBC November 2006 - April 2007
Hewlett-Packard November 2003 - October 2006
Intria-HP July 2000 - October 2003
Skills
PMO, Vendor Management, PMP, Resource Management, Program Management, Project Portfolio..., MS Project, Outsourcing, People Management, Software Project..., RFP, Team Leadership, Change Management, Project Planning, Project Delivery, Cross-functional Team..., Business Process..., IT Strategy, IT Service Management, ITIL, IT Management, Team Management, Mentoring, Management, Risk Management, Integration, IT Operations, Data Center, Security, Information Technology, Leadership, CRM, Business Transformation, Enterprise Software, SDLC, Software Development
Education
York University 1999 — 2000
Master's Certificate in Project Management, Project Management
Concordia University 1983 — 1987
Bachelor of Computer Science, Science Option
AppCentrica Inc. November 2011 - Present
Research In Motion June 2009 - July 2011
Deloitte & Touche May 2007 - March 2009
Sigma Systems Canada Inc. October 2006 - May 2007
Rogers Communications January 2005 - October 2006
Kraft Canada Inc. May 2001 - September 2001
INTRIA-HP May 2000 - January 2001
Imperial Oil Limited September 1999 - January 2000
Ryerson University May 1999 - September 1999
Skills
Business Analysis, Requirements Analysis, Business Requirements, RFP, Testing, Process Engineering, Visio, Process Improvement, Deployment, Analysis, Business Process, Continuous Improvement, Change Management, Requirements Gathering, SDLC, Microsoft Office, Optimization, User Acceptance Testing, Six Sigma, Software Documentation, System Deployment, Management, Leadership, Project Management
Education
Ryerson University 1997 — 2002
B.Comm, IT Management (Co-op), Systems Development & Implementation major
Officially Retired December 2013 - Present
Sole Proprietorship June 2007 - December 2013
NSSA January 2004 - December 2013
HP 2001 - May 2007
INTRIA-HP 1999 - 2001
Hewlett Packard 1994 - 1999
Hewlett-Packard 1984 - 1994
ICAS 1983 - 1984
Monroe Division of Litton Business Systems 1970 - 1983
Skills
Sales Process, Opportunity Assessment, Profit Maximization, Project Coordination, Solution Selling, Opportunity..., IT Outsourcing, Managed Services, Non-profits, Problem Management, HP, People Skills, Sales, CRM, Consulting, Enterprise Software, Cloud Computing, Professional Services, Business Alliances, IT Service Management, Data Center, Cross-functional Team..., Disaster Recovery, IT Management, Strategic Partnerships, SaaS, Solution Architecture, IT Strategy, ITIL, Service Delivery, IT Operations, Integration, Information Technology, Pre-sales, Service Management, Business Process..., Go-to-market Strategy, Storage, Partner Management, Vendor Management, PMO, PMP, Business Continuity, Channel Partners, Business Process, Governance, Enterprise Architecture, Program Management, Project Portfolio...
Education
Thiel College 1966 — 1970
Bachelor's Degree, Business Finance Marketing
BlackBerry November 2013 - Present
BlackBerry March 2007 - November 2013
Route1 Inc. September 2006 - March 2007
Points International Inc September 2003 - September 2006
Seneca College of Applied Arts and Technology January 2002 - August 2006
Sears Canada June 2001 - September 2003
Intria - HP April 2001 - June 2001
Computerland July 1997 - September 2000
Skills
Large Scale Systems, Software Design, Agile Project Management, Team Leadership, Software Project..., People Management, Java, Core Java, J2EE, Real Time, Software Engineering, Software Architecture, Enterprise Architecture, Certified Scrum Master..., Web Applications, Databases, Training & Development, Team Management, Cross-functional Team..., Virtual Teams, Object Oriented Design, Object Oriented Modeling, Leading Projects, Leading People, Java Enterprise Edition, Architecture, Management, Scrum, Architectures, Design Patterns, Distributed Systems, Eclipse, Leadership, Software Development, Weblogic
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Certificate, Object Oriented Analysis and Design
Universitatea Transilvania din Brașov 1992 — 1997
B. Eng.
Hewlett-Packard April 2001 - Present
Intria-HP October 2000 - November 2001
Dana Canada Corporation January 1991 - August 1999
Skills
Disaster Recovery, Windows Server, System Administration, Networking, Servers, ITIL, HP, Information Security, Security, Active Directory, Perl, IT Service Management, Sarbanes-Oxley Act, Solutions Marketing, Perl Automation, Visual C#, High Availability, Software Documentation, IT Operations, Virtualization
Education
Niagara College 1989 — 1991
BS Computer Programming
HP Enterprise Services October 2010 - Present
Hewlett-Packard August 2009 - July 2011
Hewlett-Packard January 2009 - December 2009
Hewlett-Packard Canada August 2002 - January 2009
Intria HP 2000 - 2002
Longo Brothers Fruit Markets Inc July 1995 - August 2000
Skills
Data Center Physical..., Documentation and..., Security Audits, Procedure Review, IT Asset Management, Customer Service, Building Customer..., Vendor Management, Data Center, DCS, Project Management, CRM, Software Documentation, Service Delivery, ITIL, HP, IT Operations, Management, Security, IT Service Management, Service Management, Outsourcing, IT Strategy, IT Management, IT Outsourcing, Disaster Recovery, Requirements Analysis, Business Process, Business Analysis, Project Portfolio..., Integration, PMO, Incident Management, SharePoint, Project Delivery, PMP, Program Management, Enterprise Architecture, Business Process..., Business Continuity, Solution Architecture, Virtualization, Sla, Infrastructure, Servers, Resource Management, Service Desk, System Deployment, Governance, High Availability
Education
Sheridan College
Accounting and Finance
TD November 2013 - April 2014
Scotiabank October 2011 - July 2013
JPMorgan Chase August 2011 - October 2011
kids.now February 2011 - July 2011
HSBC Mastercard May 2004 - February 2011
CIBC Visa June 2000 - March 2004
INTRIA - HP February 1999 - May 2000
Sprint Canada May 1998 - October 1998
Infotips Information Systems January 1996 - February 1997
Skills
Credit Cards, Vendor Management, Financial Services, Loans, Infrastructure, B2B, Business Analysis, Risk Management, Banking, Relationship Management, SDLC, Credit Risk, Retail Banking, Project Management, Portfolio Management, Project Portfolio..., Process Improvement
Education
Telecommunications Management
Post Graduate, Telecommunications
The George Washington University - School of Business
Master’s Certificate in Project Management (PMI PMBOK), Project Management
York University
Bachelor of Arts, Political Science - Labour Relations
TD Bank Group February 2011 - Present
HP November 2002 - April 2010
Hewlett-Packard November 2002 - April 2010
IDUG 1997 - 2005
INTRIA-HP November 1998 - October 2002
CIBC October 1995 - October 1998
CIBC February 1992 - September 1995
CIBC October 1990 - February 1992
CIBC August 1988 - October 1990
Skills
Mainframe, zSeries, Performance Tuning, DB2, IMS DB/DC, IT architectures, Omegamon, IBM Utilities, Enterprise Architecture, z/OS, SharePoint, Incident Management, ITIL, Telecommunications, Troubleshooting, Project Management, SDLC, Computer Architecture, Disaster Recovery, IT Service Management, IT Management, Data Center, HP, Requirements Analysis, Architecture, Service Delivery, IT Outsourcing, Software Documentation, SOA, Solution Architecture, IT Strategy, AIX, IT Operations, Infrastructure, System Deployment, Sla, High Availability, Business Analysis, Integration, Vendor Management, Testing, Governance, Business Continuity
Education
Mohawk College 1985 — 1988
Diploma of Technology
McMaster University
B.A
Intellinet (Atlanta, GA) March 2006 - Present
Microsoft (Volt) January 2003 - February 2006
IBM February 2001 - January 2003
Intria-HP February 2001 - December 2001
Computer Associates December 1997 - February 2001
Computer Associates 1997 - 2001
Education
Sheridan College 1995 — 1997
Computer Programmer, Systems analyst & Programming
Ryerson University 1993 — 1995
Occupational Health and Safety
E.D. Smith Foods Seaforth ,Ont March 2015 - Present
Hewlett-Packard September 1997 - April 2014
Intria - HP 1997 - 2002
Skills
HP, IT Service Management, Incident Management, Service Delivery, IT Outsourcing, ITIL, Data Center, Troubleshooting, PMP, IT Operations, Disaster Recovery, Vendor Management, IT Strategy, IT Management, Outsourcing
Education
Mohawk College 1994 — 1996
Radio Broadcasting Diploma
Hewlett-Packard July 2007 - Present
Hewlett-Packard January 2005 - July 2007
Hewlett-Packard January 1997 - January 2005
INTRIA-HP 1999 - 2003
Skills
IT Service Management, Security, Pre-sales, IT Operations, Service Delivery, Enterprise Architecture, Project Portfolio..., Professional Services, ITIL, IT Strategy, Change Management, Vendor Management, Business Development, Solution Architecture, Disaster Recovery, Telecommunications, Program Management, Business Analysis, Data Center, Incident Management, Service Management, Solution Selling, Enterprise Software, Project Management, HP, Managed Services, IT Outsourcing, IT Management, Outsourcing, Storage, Business Continuity, Project Delivery, High Availability, Integration, PMP, PMO, Business Process, SDLC, Cloud Computing, Business Intelligence, Governance, Infrastructure, Information Technology, Storage Area Networks, System Deployment
Education
Mohawk College
Computer Science
Hewlett-Packard August 2010 - April 2014
Hewlett-Packard January 2008 - August 2010
Hewlett-Packard February 2001 - January 2008
INTRIA-HP September 1999 - February 2001
INTRIA November 1996 - September 1999
IBM Canada 1991 - 1996
Education
Concordia University 1969 — 1974
Chemistry
Concordia University
ST Consulting June 2013 - Present
HP January 2009 - November 2012
Hewlett-Packard 2004 - 2008
Hewlett-Packard 2003 - 2007
Intria-HP 1997 - 2002
CIBC 1993 - 1997
CIBC January 1989 - September 1991
CIBC Technology January 1985 - December 1987
Skills
Solution Architecture, IT Service Management, Incident Management, Disaster Recovery, ITIL, HP, Data Center, Service Delivery, IT Operations, Vendor Management, IT Strategy, IT Management, Outsourcing, Business Analysis, Business Continuity, Enterprise Software, Governance, Information Technology, Managed Services, Architecture, Business Process, Management, PMO, Enterprise Architecture, Infrastructure, Process Improvement, Integration, Project Planning, Program Management, Project Delivery, Project Portfolio..., Requirements Analysis, SDLC, Resource Management, Risk Management, Security, Service Desk, Pre-sales, Professional Services, Software Project..., System Deployment, Service Management, Sla, Strategy, Virtualization, SLA
Education
Seneca College of Applied Arts and Technology 1977 — 1980
Computer Programming & System Analyst, Business Accounting, Human psychology
East York Collegeate, Toronto 1973 — 1976
Grade 13, Chemistry, Accounting
Hewlett-Packard July 2014 - Present
Hewlett-Packard July 2012 - July 2014
Hewlett-Packard March 2010 - July 2012
Hewlett-Packard August 2008 - February 2010
Hewlett-Packard February 2005 - August 2008
Hewlett-Packard May 2003 - February 2005
INTRIA-HP July 2000 - May 2003
Skills
Vendor Management, ITIL, IT Strategy, Program Management, Disaster Recovery, IT Service Management, Process Improvement, Team Leadership, IT Management, Data Center, PMP, Service Delivery, Outsourcing, PMO, Governance, Integration, Business Process..., Private Cloud, Cloud Computing, Service Level Management, Capacity Management, Risk Management, IT Operations, Team Building, Interpersonal..., Presentation Skills, Report Writing, KPI Dashboards, Agile Project Management, Agile Methodologies, Lean Six Sigma, IT Project & Program..., Agile Application..., Java, Procedure Development, Emotional Intelligence, IT Security Operations, Unix Administration, Business Operations, Database Administration, Knowledge Management, Business Transformation, IT Business Strategy, IT Infrastructure..., Analytical Skills, Public Speaking
Education
The George Washington University - School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Healthcare
Athabasca University
Master of Information System
Fudan University
Bachelor of Science (B.Sc.), Computer Science
Western Union Business Solutions November 2011 - Present
Western Union Business Solutions February 2005 - November 2011
Hewlett-Packard 2002 - 2005
Intria-HP 2001 - 2002
Thomas Cook Currency Services 1995 - 2001
Education
The University of Western Ontario - Richard Ivey School of Business 2008 — 2009
MBA, International Business
University of Guelph 1990 — 1994
B.Comm, Hotel and Food Administration
TELUS March 2012 - Present
FORSYTHE TECHNOLOGY CANADA August 2008 - March 2012
MTS Allstream May 2006 - August 2008
Hewlett-Packard January 2003 - April 2006
STARNET Inc January 2000 - January 2003
INTRIA-HP January 2001 - August 2002
Canadian Football League June 1998 - December 1999
YORK UNIVERSITY September 1997 - June 1998
Skills
Checkpoint, Cisco Technologies, Firewalls, IDS, IPS, Juniper
Education
Sheridan College 2000 — 2002
Telecommunications Technology, IP Networking, Internet Security
York University 1993 — 1998
Bachelor of Science, Kinesiology
HP March 2012 - October 2014
Hewlett-Packard October 2010 - March 2012
HP July 2009 - October 2010
Hewlett-Packard December 2007 - July 2009
Hewlett-Packard March 2004 - December 2007
Hewlett-Packard November 2002 - March 2004
Intria-HP March 2001 - November 2002
Intria-HP June 1999 - March 2001
CIBC 1992 - 1999
Skills
Vendor Management, IT Strategy, IT Service Management, IT Management, ITIL, IT Operations, Service Delivery, Program Management, Business Analysis, Outsourcing
Education
McMaster University 1980 — 1983
Hewlett-Packard Canada 2006 - 2008
Hewlett-Packard 2003 - 2006
Hewlett-Packard 2001 - 2003
Intria-HP 1997 - 1999
Canadian Imperial Bank of Commerce 1996 - 1999
CIBC 1993 - 1997
Skills
Integration, SAP, Data Center, Data Migration, HP, Servers, IT Service Management, Oracle, ITIL, Service Delivery, Outsourcing, Project Management, High Availability
Education
Sheridan College 2008 — 2009
Certificate, Project Management
Ryerson University 1980 — 1983
Undergraduate, Computer Systems & Business
Desjardins General Insurance Group April 2000 - Present
Intria - HP July 1997 - April 2000
Education
Georgian College 1996 — 1999
Computer Programming Diploma, Cobal Programming, Project Management, C+ programming language
Georgian College 1991 — 1993
Business Administration Accounting Diploma, Accounting, taxation, communications
Back at Diebold July 2015 - Present
Home June 2013 - Present
Diebold September 2004 - May 2013
The Diebold Company of Canada LTD March 2004 - May 2013
CIBC 1997 - 2003
INTRIA-HP 1998 - 2002
CIBC 1986 - 1997
Crown Life /Crown Tek 1985 - 1986
Sears Canada 1973 - 1985
Skills
Vendor Management, Business Process..., Strategic Planning, Integration, Process Improvement, ITIL, Program Management, IT Service Management, Disaster Recovery, IT Management, Management, Service Delivery, Data Center, Outsourcing, Security, Servers, Network Design, Leadership, Databases, Networking, Business Analysis, Testing, Network Administration, Switches, Project Management
Education
Ryerson University 1975 — 1978
Architecture
CIBC April 2009 - Present
Hewlett-Packard July 2004 - February 2009
Intria-HP November 1997 - July 2004
CIBC May 1997 - October 1997
CIBC May 1991 - April 1997
CIBC October 1989 - April 1991
Skills
Disaster Recovery, SDLC, Unix, Software Documentation, Testing, SQL, Security, Troubleshooting, IT Operations, Oracle, Mainframe, Technical Support, Microsoft SQL Server, COBOL, User Acceptance Testing, JCL, Database Design, Visual Basic, HP, IBM iSeries
Education
Delhi University
Bachelor of Arts; Of Applied Arts, Economics; and Technology
HP Information Security February 2011 - Present
HP Canada July 2007 - January 2011
Intria-HP 1999 - 2006
CIBC 1981 - 1999
Skills
ITIL, Incident Management, Security, IT Service Management, Solution Architecture, Service Delivery, IT Operations, Firewalls, Disaster Recovery, HP, Data Center, Service Management, IT Outsourcing, IT Strategy, IT Management, Information Security, Vendor Management, Virtualization, Network Security, System Deployment, Managed Services
Education
Centennial College
Bachelor of Business Administration (B.B.A.)
Eastern High School of Commerce
Eastern High School of Commerce
SanVito sull Ionio Elementary
Aegon March 2014 - Present
AEGON Canada / Transamerica February 2009 - March 2014
Aegon Canada May 2004 - February 2009
Sun Life Financial October 1999 - May 2001
Intria HP 1998 - 1999
CIBC 1993 - 1999
Royal Trust May 1988 - October 1991
Aetna Life Insurance February 1981 - October 1987
Inglis Ltd 1977 - 1981
Aquila BST October 1971 - November 1977
Skills
Enterprise Risk..., Business Continuity, Information Security, Risk Management, Sarbanes-Oxley Act, Risk Assessment, Disaster Recovery, Financial Risk, Insurance, IT Strategy, Corporate Governance, ITIL, Information Security..., Data Center, Security, Outsourcing, Strategy, Management, Information Technology, Business Process, IT Audit, Infrastructure
Education
The University of Western Ontario - Richard Ivey School of Business 1996 — 1996
Ivey Business School - Executive Program
Barba Technologies Inc 2010 - Present
Bank of Montreal 2000 - 2009
DeVry Institute of Technology November 1999 - April 2000
Mexicana Airlines February 1999 - April 2000
Computek Institute of Technology May 1999 - October 1999
National System of Technological Institutes October 1989 - February 1999
Intria - HP October 1998 - January 1999
Electric Research Institute (IIE) October 1988 - August 1998
Skills
C#, WinForms, SQL, Data Modeling, .NET, Software Development, Microsoft SQL Server
Education
Institute of Technology and Advanced Studies of Monterrey
M.Sc, Computer Science
ENSEEIHT - Ecole Nationale Supérieure d'Electrotechnique, d'Electronique, d'Informatique, d'Hydraulique et des Télécommunications 1983 — 1984
Ingenieur de Section Spéciale, Applied Mathematics
National Polytechnic Institute (IPN)
B.Sc, Communications & Electronics
Centennial College
CIBC November 2012 - Present
Hewlett-Packard October 2009 - July 2012
Hewlett-Packard February 2005 - October 2009
Hewlett-Packard June 2002 - February 2005
INTRIA-HP March 2001 - June 2002
Skills
IT Service Management, Change Management, Problem Management, ITIL Certified
Education
Mohawk College 1990 — 1992
Information Technology
HP November 2002 - Present
Intria-HP September 2001 - September 2002
Skills
Service Delivery, CRM, Incident Management, Change Management, Management, Team Management, Outsourcing, ITIL, IT Service Management, IT Management, Disaster Recovery, Business Analysis, IT Strategy, PMP, Vendor Management
Education
Ryerson University
Bachelor of Business Management, Computer Systems/Accounting