iPacesetters Company
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iPacesetters Employees
Employee
Years
Job
Industry
Angela Karo Angela Karo's iPacesetters Experience July 2011 - December 2011
Job Staffing and Recruiting Professional
Industry Staffing and Recruiting
Experience
The Columbus Dispatch August 2012 - February 2013
Spherion 2013 - 2013
Spherion April 2012 - June 2012
Ipacesetters July 2011 - December 2011
Skills
Typing, Communication, knowledge in general..., organizational, Trained in Microsoft...
Education
Globe University-Eau Claire 2010 — 2011
Associate's degree, Medical Administrative Assistant
Greenwood High School 1998 — 2001
Diploma, General
The Columbus Dispatch August 2012 - February 2013
Spherion 2013 - 2013
Spherion April 2012 - June 2012
Ipacesetters July 2011 - December 2011
Skills
Typing, Communication, knowledge in general..., organizational, Trained in Microsoft...
Education
Globe University-Eau Claire 2010 — 2011
Associate's degree, Medical Administrative Assistant
Greenwood High School 1998 — 2001
Diploma, General
Elliot Berger Elliot Berger's iPacesetters Experience July 2010 - July 2012
Job Director of Business Development at Allied Contact Center & BPO
Industry Outsourcing/Offshoring
Experience
Allied Contact Center & BPO July 2012 - Present
Allied Global July 2012 - Present
iPacesetters July 2010 - July 2012
121 Direct Response January 2007 - July 2010
Skills
Lead Generation, Account Management, Outsourcing, Strategic Planning, Call Centers, Telemarketing, Business Development, BPO, Management, Customer Experience, Contact Centers, Project Management, Team Management, Vendor Management, Telecommunications
Education
Temple University 1976 — 1981
Bachelor of Science (BS), Business Administration and Management, General, 3.0
Allied Contact Center & BPO July 2012 - Present
Allied Global July 2012 - Present
iPacesetters July 2010 - July 2012
121 Direct Response January 2007 - July 2010
Skills
Lead Generation, Account Management, Outsourcing, Strategic Planning, Call Centers, Telemarketing, Business Development, BPO, Management, Customer Experience, Contact Centers, Project Management, Team Management, Vendor Management, Telecommunications
Education
Temple University 1976 — 1981
Bachelor of Science (BS), Business Administration and Management, General, 3.0
Mark Boehmer Mark Boehmer's iPacesetters Experience May 2013 - January 2014
Job 2nd Vice President Customer Connections & Operations at Ameritas
Industry Insurance
Experience
Board Of Directors - Professional Association for Customer Engagement (PACE) January 2015 - Present
Ameritas August 2014 - Present
iPacesetters May 2013 - January 2014
Professional Association for Customer Engagement (PACE) 2003 - June 2013
360'CRM / InterMedia Marketing, Inc. 2009 - 2013
Verizon 2000 - 2009
Verizon 2000 - 2000
Verizon 1999 - 2000
Skills
Vendor Management, Cross-functional Team..., Customer Retention, Outsourcing, Call Center, Performance Management, Telemarketing, BPO, Customer Experience, New Business Development, Inbound Marketing, Sales Operations, RFP, Project Planning, Performance Metrics, Account Management, Sales Support, Outbound, Team Leadership, Process Improvement, Call Centers, CRM, Leadership
Education
Michigan State University
Materials & Logistics Management, Logistics, Materials, and Supply Chain Management
Michigan State University
BA, Materials and Logistics Management
Board Of Directors - Professional Association for Customer Engagement (PACE) January 2015 - Present
Ameritas August 2014 - Present
iPacesetters May 2013 - January 2014
Professional Association for Customer Engagement (PACE) 2003 - June 2013
360'CRM / InterMedia Marketing, Inc. 2009 - 2013
Verizon 2000 - 2009
Verizon 2000 - 2000
Verizon 1999 - 2000
Skills
Vendor Management, Cross-functional Team..., Customer Retention, Outsourcing, Call Center, Performance Management, Telemarketing, BPO, Customer Experience, New Business Development, Inbound Marketing, Sales Operations, RFP, Project Planning, Performance Metrics, Account Management, Sales Support, Outbound, Team Leadership, Process Improvement, Call Centers, CRM, Leadership
Education
Michigan State University
Materials & Logistics Management, Logistics, Materials, and Supply Chain Management
Michigan State University
BA, Materials and Logistics Management
Mike Tingle Mike Tingle's iPacesetters Experience 2003 - 2012
Job CEO at MyBay Music
Industry Music
Experience
MyBay Music January 2004 - Present
Tres Blaq 2007 - 2012
iPacesetters 2003 - 2012
Skills
Microsoft Office, Music Publishing, Music Production, Telecommunications, Telephone Skills, Telemarketing, Social Media, Social Media Marketing
Education
Community College of Philadelphia 2011 — 2012
Communication Studies
Temple University
MyBay Music January 2004 - Present
Tres Blaq 2007 - 2012
iPacesetters 2003 - 2012
Skills
Microsoft Office, Music Publishing, Music Production, Telecommunications, Telephone Skills, Telemarketing, Social Media, Social Media Marketing
Education
Community College of Philadelphia 2011 — 2012
Communication Studies
Temple University
Robert Pruett Robert Pruett's iPacesetters Experience October 2010 - June 2011
Job Owner at While Dreaming
Industry Photography
Experience
While Dreaming September 1999 - Present
iPaceSetters October 2010 - June 2011
ASPC-Florence NU February 2009 - September 2010
First Finance September 2005 - October 2006
DHL February 2005 - September 2005
University of Phoenix April 2003 - February 2005
Skills
Photoshop, Photography, Digital Photography, Wedding Photography, Commercial Photography, Portrait Photography, Fine Art Photography, Architectural..., Travel Photography, PHP, Java, Therapeutic Massage, Myofascial Energetic, Reiki, Myotherapy, Swedish Massage, Lomi Lomi, Databases, MySQL
Education
Southwest Institute of Healing Arts 2011 — 2013
Associate of Arts and Sciences (AAS), Somatic Bodywork and Related Therapeutic Services
Mesa Community College
Computer Science
While Dreaming September 1999 - Present
iPaceSetters October 2010 - June 2011
ASPC-Florence NU February 2009 - September 2010
First Finance September 2005 - October 2006
DHL February 2005 - September 2005
University of Phoenix April 2003 - February 2005
Skills
Photoshop, Photography, Digital Photography, Wedding Photography, Commercial Photography, Portrait Photography, Fine Art Photography, Architectural..., Travel Photography, PHP, Java, Therapeutic Massage, Myofascial Energetic, Reiki, Myotherapy, Swedish Massage, Lomi Lomi, Databases, MySQL
Education
Southwest Institute of Healing Arts 2011 — 2013
Associate of Arts and Sciences (AAS), Somatic Bodywork and Related Therapeutic Services
Mesa Community College
Computer Science
Jason Grenfell Jason Grenfell's iPacesetters Experience February 2012 - June 2012
Job Independent Avid Editor at Self Employed
Industry Media Production
Experience
Self Employed January 2013 - Present
Corestaff / Shutterfly August 2012 - January 2013
Arbys June 2012 - July 2012
iPacesetters February 2012 - June 2012
Chill April 2009 - May 2011
Manheim Arizona March 2008 - July 2009
McDonald's Corporation August 2007 - March 2008
DeVry University October 2006 - July 2007
Fiesta Mall October 2004 - May 2006
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Time Management, Analysis, Sales, Photoshop, Microsoft Office, Mac, PowerPoint, Avid Media Composer
Education
Collins College 2010 — 2012
Associate of Arts, Digital Video Production
Self Employed January 2013 - Present
Corestaff / Shutterfly August 2012 - January 2013
Arbys June 2012 - July 2012
iPacesetters February 2012 - June 2012
Chill April 2009 - May 2011
Manheim Arizona March 2008 - July 2009
McDonald's Corporation August 2007 - March 2008
DeVry University October 2006 - July 2007
Fiesta Mall October 2004 - May 2006
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Time Management, Analysis, Sales, Photoshop, Microsoft Office, Mac, PowerPoint, Avid Media Composer
Education
Collins College 2010 — 2012
Associate of Arts, Digital Video Production
Tim Searcy Tim Searcy's iPacesetters Experience January 2013 - Present
Job CEO at iPacesetters
Industry Marketing and Advertising
Experience
iPacesetters January 2013 - Present
Professional Association for Customer Engagement (PACE) October 2011 - Present
ACCENT Marketing January 2011 - November 2012
Journal of Contact Center Management February 2010 - January 2011
Taylor Institute at University of Akron January 2007 - January 2011
Vistage International 2007 - January 2011
Hunt Big Sales 2005 - January 2011
The Whale Hunters 2002 - January 2011
American Teleservices Association July 2001 - January 2011
Rapp Collins Worldwide 2001 - 2002
Skills
Change Management, Organizational..., Telephone Skills, Telemarketing, Customer Service, Customer Engagement, Sales Process, Business Strategy, Turnaround Specialist, High Growth, High-growth, Cross-functional Team..., Lead Generation, Sales, Strategy, Management, Business Development, Outsourcing, CRM, Start-ups, Call Centers, BPO, Call Center, B2B, Leadership, Contact Centers, Team Building, Customer Experience, Selling, Competitive Analysis, Executive Management, Interviews, Vendor Management, Salesforce.com, Strategic Partnerships, Email Marketing, Customer Retention, Inbound Marketing, Direct Marketing, Team Leadership, Account Management, Customer Satisfaction, Sales Operations, Sales Management, Marketing Strategy, New Business Development, Strategic Planning, Public Speaking, Workforce Management, Telecommunications
Education
University of Nebraska-Lincoln 1983 — 1986
Marketing
iPacesetters January 2013 - Present
Professional Association for Customer Engagement (PACE) October 2011 - Present
ACCENT Marketing January 2011 - November 2012
Journal of Contact Center Management February 2010 - January 2011
Taylor Institute at University of Akron January 2007 - January 2011
Vistage International 2007 - January 2011
Hunt Big Sales 2005 - January 2011
The Whale Hunters 2002 - January 2011
American Teleservices Association July 2001 - January 2011
Rapp Collins Worldwide 2001 - 2002
Skills
Change Management, Organizational..., Telephone Skills, Telemarketing, Customer Service, Customer Engagement, Sales Process, Business Strategy, Turnaround Specialist, High Growth, High-growth, Cross-functional Team..., Lead Generation, Sales, Strategy, Management, Business Development, Outsourcing, CRM, Start-ups, Call Centers, BPO, Call Center, B2B, Leadership, Contact Centers, Team Building, Customer Experience, Selling, Competitive Analysis, Executive Management, Interviews, Vendor Management, Salesforce.com, Strategic Partnerships, Email Marketing, Customer Retention, Inbound Marketing, Direct Marketing, Team Leadership, Account Management, Customer Satisfaction, Sales Operations, Sales Management, Marketing Strategy, New Business Development, Strategic Planning, Public Speaking, Workforce Management, Telecommunications
Education
University of Nebraska-Lincoln 1983 — 1986
Marketing
Eric Rutter Eric Rutter's iPacesetters Experience November 2010 - February 2013
Job Vice President, Audience Marketing at Progressive Business Media
Industry Publishing
Experience
Progressive Business Media July 2013 - Present
iPacesetters November 2010 - February 2013
Reed Business Information, a division of Reed Elsevier Inc June 1993 - July 2010
Institutional Investor February 1992 - June 1993
UBM (formerly CMP Media) 1986 - 1992
BPA Worldwide 1984 - 1986
Simmons Market Research Bureau 1982 - 1984
Skills
Publishing, B2B, Email Marketing, Direct Mail, Magazines, Lead Generation, Subscription Marketing, Teleservices, Direct Marketing, Customer Retention, Customer Acquisition, Corporate Branding, Product Management, Strategic Planning, Copywriting, Budget Process, Leadership, Subscriptions, Salesforce.com, Social Media Marketing, Sales, Social Networking, Marketing, Direct Mail Campaigns, Market Research, Marketing Strategy, CRM, Management, Online Marketing, Digital Media, Integrated Marketing, Telemarketing, Marketing Communications, Advertising, Online Advertising, Digital Marketing, Digital Strategy, B2B Marketing, Trade Shows, Social Media, Project Management, Newsletters, Database Marketing
Education
City University of New York-Baruch College 1978 — 1982
Bachelor's of Business Administration, Marketing
Progressive Business Media July 2013 - Present
iPacesetters November 2010 - February 2013
Reed Business Information, a division of Reed Elsevier Inc June 1993 - July 2010
Institutional Investor February 1992 - June 1993
UBM (formerly CMP Media) 1986 - 1992
BPA Worldwide 1984 - 1986
Simmons Market Research Bureau 1982 - 1984
Skills
Publishing, B2B, Email Marketing, Direct Mail, Magazines, Lead Generation, Subscription Marketing, Teleservices, Direct Marketing, Customer Retention, Customer Acquisition, Corporate Branding, Product Management, Strategic Planning, Copywriting, Budget Process, Leadership, Subscriptions, Salesforce.com, Social Media Marketing, Sales, Social Networking, Marketing, Direct Mail Campaigns, Market Research, Marketing Strategy, CRM, Management, Online Marketing, Digital Media, Integrated Marketing, Telemarketing, Marketing Communications, Advertising, Online Advertising, Digital Marketing, Digital Strategy, B2B Marketing, Trade Shows, Social Media, Project Management, Newsletters, Database Marketing
Education
City University of New York-Baruch College 1978 — 1982
Bachelor's of Business Administration, Marketing
Amanda Forrest Amanda Forrest's iPacesetters Experience February 2011 - May 2012
Job Service Contract Administrator
Industry Medical Devices
Experience
Natus Neurology May 2015 - Present
Manpower July 2014 - February 2015
Straight Forward September 2013 - May 2014
Straight Forward May 2012 - September 2013
iPacesetters February 2011 - May 2012
iPacesetters, LLC. October 2009 - March 2011
Charlton May 2005 - September 2007
Skills
Citrix, CMS, Call Center, Avaya, Five9, Microsoft Office, CSG, Charter, Telecommunications, Leadership, Customer Service, Customer Experience, Performance Management, Call Centers, Management, Telemarketing, Quality Assurance, Process Improvement, Sales, Change Management, Lead Generation, Vendor Management, Coaching
Education
Gateway Technical College 2008 — 2010
Graphic Communications, Graphic Design
Natus Neurology May 2015 - Present
Manpower July 2014 - February 2015
Straight Forward September 2013 - May 2014
Straight Forward May 2012 - September 2013
iPacesetters February 2011 - May 2012
iPacesetters, LLC. October 2009 - March 2011
Charlton May 2005 - September 2007
Skills
Citrix, CMS, Call Center, Avaya, Five9, Microsoft Office, CSG, Charter, Telecommunications, Leadership, Customer Service, Customer Experience, Performance Management, Call Centers, Management, Telemarketing, Quality Assurance, Process Improvement, Sales, Change Management, Lead Generation, Vendor Management, Coaching
Education
Gateway Technical College 2008 — 2010
Graphic Communications, Graphic Design
William Diederich William Diederich's iPacesetters Experience March 2013 - October 2014
Job Technology Architect, Security Expert, Clevel Exec
Industry Information Technology and Services
Experience
JazzAirways October 2014 - Present
iPacesetters March 2013 - October 2014
Integrity Solution Services April 2011 - March 2013
Integrity Financial Partners September 2008 - April 2011
KM2 Solutions 2005 - 2008
AmerAssist 2004 - 2005
IntelliRisk / iQor 1999 - 2004
Symmetrix / Nextera 1996 - 1999
Consolidated Group 1989 - 1996
Skills
IT Strategy, Integration, Disaster Recovery, CRM, Data Center, Management, Solution Architecture, Vendor Management, Call Centers, Telecommunications, Leadership, Enterprise Software, Outsourcing, Security, VoIP, Strategic Planning, Project Management, Executive Management, Process Improvement, ITIL, Networking, Business Analysis, Start-ups, Team Building, IT Management, Call Center, Team Leadership, Business Process..., Information Technology, VMware, Business Continuity, Cloud Computing, Vendor Relations, PCI DSS, Project Planning, Databases, Customer Relations, Mergers & Acquisitions, Organizational Alignment, Network Architecture, System Architecture, Operations Management, Acquisition Integration, Contract Negotiation, BPO, Systems Integration, Systems Architecture, Strategy Alignment
Education
Central Connecticut State University
MS-MGA
Worcester Polytechnic Institute
BS-MGE
JazzAirways October 2014 - Present
iPacesetters March 2013 - October 2014
Integrity Solution Services April 2011 - March 2013
Integrity Financial Partners September 2008 - April 2011
KM2 Solutions 2005 - 2008
AmerAssist 2004 - 2005
IntelliRisk / iQor 1999 - 2004
Symmetrix / Nextera 1996 - 1999
Consolidated Group 1989 - 1996
Skills
IT Strategy, Integration, Disaster Recovery, CRM, Data Center, Management, Solution Architecture, Vendor Management, Call Centers, Telecommunications, Leadership, Enterprise Software, Outsourcing, Security, VoIP, Strategic Planning, Project Management, Executive Management, Process Improvement, ITIL, Networking, Business Analysis, Start-ups, Team Building, IT Management, Call Center, Team Leadership, Business Process..., Information Technology, VMware, Business Continuity, Cloud Computing, Vendor Relations, PCI DSS, Project Planning, Databases, Customer Relations, Mergers & Acquisitions, Organizational Alignment, Network Architecture, System Architecture, Operations Management, Acquisition Integration, Contract Negotiation, BPO, Systems Integration, Systems Architecture, Strategy Alignment
Education
Central Connecticut State University
MS-MGA
Worcester Polytechnic Institute
BS-MGE
Scott Gorman Scott Gorman's iPacesetters Experience December 2011 - December 2013
Job Chief Executive Officer at Global Interactive Services
Industry Outsourcing/Offshoring
Experience
Global Interactive Services & Aspen Media and Market Research June 2014 - Present
IPacesetters December 2011 - December 2013
121 Direct Response May 2010 - December 2011
Orbis Global Solutions January 2006 - November 2011
Technion Communications Corp 2003 - 2006
Gorman Consulting Group 1999 - 2003
American Express 1988 - 1998
Skills
Contact Centers
Education
University of Arizona 1985 — 1998
BS, Management Information Systems
Global Interactive Services & Aspen Media and Market Research June 2014 - Present
IPacesetters December 2011 - December 2013
121 Direct Response May 2010 - December 2011
Orbis Global Solutions January 2006 - November 2011
Technion Communications Corp 2003 - 2006
Gorman Consulting Group 1999 - 2003
American Express 1988 - 1998
Skills
Contact Centers
Education
University of Arizona 1985 — 1998
BS, Management Information Systems
Tina Tolbert's iPacesetters Experience July 2009 - June 2010
Job Director of Operations
Industry Medical Practice
Experience
American Telehealthcare November 2013 - Present
Horizon Healthcare, Inc. 2013 - 2013
iPacesetters, LLC. January 2007 - December 2012
iPacesetters July 2009 - June 2010
iPacesetters June 2007 - June 2008
iPacesetters January 2006 - June 2007
Mci January 2001 - March 2004
Skills
Onboarding, Performance Management, Employee Relations, Employee Engagement, Recruiting, Talent Acquisition, HR Policies, Performance Appraisal, Employee Training, College Recruiting, Coaching, Call Center, Applicant Tracking..., Vendor Management, BPO, Payroll, Team Building, Process Improvement, Customer Service, Training, Executive Search, Call Center..., Employee Benefits, Call Centers, Leadership, HRIS, Interviews, Talent Management, Strategy, Resume Writing, Technical Recruiting, Benefits Administration, New Hire Orientations, Organizational..., Conflict Resolution, Internet Recruiting, Hiring, Policy, Personnel Management, Leadership Development, Customer Retention, Screening Resumes, Program Management, Staffing Services, Team Management, Contract Recruitment, Workforce Management, Management, Executive Management, Team Leadership
Education
Bellevue University 2011 — 2012
BS, Human Resources
Bellevue University 2010 — 2012
B.S, Human Resource Management
University of Phoenix 2009 — 2010
Certification, Call Center Operations
American Telehealthcare November 2013 - Present
Horizon Healthcare, Inc. 2013 - 2013
iPacesetters, LLC. January 2007 - December 2012
iPacesetters July 2009 - June 2010
iPacesetters June 2007 - June 2008
iPacesetters January 2006 - June 2007
Mci January 2001 - March 2004
Skills
Onboarding, Performance Management, Employee Relations, Employee Engagement, Recruiting, Talent Acquisition, HR Policies, Performance Appraisal, Employee Training, College Recruiting, Coaching, Call Center, Applicant Tracking..., Vendor Management, BPO, Payroll, Team Building, Process Improvement, Customer Service, Training, Executive Search, Call Center..., Employee Benefits, Call Centers, Leadership, HRIS, Interviews, Talent Management, Strategy, Resume Writing, Technical Recruiting, Benefits Administration, New Hire Orientations, Organizational..., Conflict Resolution, Internet Recruiting, Hiring, Policy, Personnel Management, Leadership Development, Customer Retention, Screening Resumes, Program Management, Staffing Services, Team Management, Contract Recruitment, Workforce Management, Management, Executive Management, Team Leadership
Education
Bellevue University 2011 — 2012
BS, Human Resources
Bellevue University 2010 — 2012
B.S, Human Resource Management
University of Phoenix 2009 — 2010
Certification, Call Center Operations
Burt Neal's iPacesetters Experience October 2012 - September 2013
Job Government Administration Professional
Industry Government Administration
Experience
iPacesetters October 2012 - September 2013
IRS October 1987 - January 2010
U.S. Treasury Department/U.S. Senate January 1980 - October 1987
Education
American University
Political Science and Government
University of Maryland
Business Administration and Management, General
iPacesetters October 2012 - September 2013
IRS October 1987 - January 2010
U.S. Treasury Department/U.S. Senate January 1980 - October 1987
Education
American University
Political Science and Government
University of Maryland
Business Administration and Management, General
Joseph Ricciardi's iPacesetters Experience July 2013 - Present
Job Accountant at DiGabriele, McNulty, Campanella & Co., LLC
Industry Accounting
Experience
DiGabriele, McNulty, Campanella & Co., LLC February 2014 - Present
iPacesetters July 2013 - Present
DiGabriele, McNulty, Campanella & Co., LLC January 2013 - June 2013
Northwestern Mutual June 2012 - August 2012
LCC Landscapes Inc. July 2010 - August 2011
Education
University of Scranton 2008 — 2012
Accounting and Finance
DiGabriele, McNulty, Campanella & Co., LLC February 2014 - Present
iPacesetters July 2013 - Present
DiGabriele, McNulty, Campanella & Co., LLC January 2013 - June 2013
Northwestern Mutual June 2012 - August 2012
LCC Landscapes Inc. July 2010 - August 2011
Education
University of Scranton 2008 — 2012
Accounting and Finance