IRT Company
IRT List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IRT. You can filter them based on skills, years of employment, job, education, department, and prior employment.
IRT Salaries. You can even request information on how much does IRT pay if you want to. Learn about salaries, pros and cons of working for IRT directly from the past employees.
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65 IRT employees in database. Find out everything there's to know about IRT employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
IRT Employees
Electrolux Professional May 2014 - Present
Xerox April 2013 - May 2014
IRT August 2012 - March 2013
Accountemps May 2012 - August 2012
KDV November 2011 - May 2012
John Wiese Ford July 2011 - November 2011
Skills
Sarbanes-Oxley Act, Financial Reporting, Accounting, Internal Controls, Financial Analysis, General Ledger, Account Reconciliation, Process Improvement, Auditing, SAP, Forecasting, Financial Accounting, Accounts Payable, Variance Analysis, Accounts Receivable, US GAAP, Internal Audit, Consolidation, Accruals, Journal Entries, QuickBooks, Tax, Finance, JD Edwards
Education
Minnesota School of Business 2009 — 2011
Bachelor's Degree, Accounting, 3.96 GPA
St Cloud Technical and Community College 1990 — 1992
Associate's Degree, Accounting
High School
Rocking O' Farms June 2013 - Present
Aerotek May 2012 - August 2013
IRT May 2012 - July 2013
Barry University February 2011 - May 2012
Barry University May 2010 - May 2012
Skills
HPLC, Community Outreach, Project Management, Research, Management, Sales, Teaching, Teamwork, Multi Tasking, Analytics, Distillation, Microsoft Excel, Customer Experience, Experimentation, Design of Experiments, Enviromental sampling, Conservation Biology, Laboratory, Data Analysis, Chemistry, Organic Chemistry, GMP, Customer Service, Sop, Aseptic Technique, Science, Microscopy, Mass Spectrometry, Laboratory Skills, UV/Vis, Gel Electrophoresis, Western Blotting, Microbiology, DNA extraction, Titration, Chromatography, NMR, Data Entry, Time Management, Data Collection, Critical Thinking, Purification, Access, Gas Chromatography, Field Work, Training, Protein Purification, Leadership, SharePoint, PCR
Education
Barry University 2007 — 2012
Bachelors of Science, Biology, Marine specialization
Jackson Community College 2005 — 2007
Mendell December 2013 - October 2014
Remmele Engineering October 2008 - May 2012
Remmele Engineering 2002 - 2008
Delta Industrial Services, Inc 1998 - 2001
PaR Systems 1995 - 1997
North Atlantic Technologies 1992 - 1994
IRT 1985 - 1991
PaR Systems 1983 - 1985
US Navy May 1976 - April 1983
PaR Systems 1982 - 1983
Skills
Program Management, Automation, Manufacturing, Engineering Management, Machining, Aerospace, Medical Devices, Manufacturing..., Six Sigma, Design for Manufacturing, Customer Service, Cross-functional Team..., Technology Management, Nuclear, New Business Development, Lean Manufacturing, Continuous Improvement, Process Improvement, Knowledge Management, Defense Systems, Project Management, Root Cause Analysis, DMAIC, ISO 13485, Manufacturing..., Businss Development, Product Development, Control Systems Design, Process Engineering, Engineering, Quality Assurance, Business Development, Training, Systems Engineering, Customer Relations, Quality System, Machine Tools, Robotics, FDA, Epicor ERP, Additive Manufacturing
Education
University of St. Thomas - Opus College of Business 2015 — 2015
Mini Masters of Project Management Certificate, Project Management, Pass
University of Minnesota-Twin Cities 2003 — 2005
MS, Managment of Technology
US Navy Nuclear Power School 1976 — 1977
Nuclear Engineering
Saint John's University 1970 — 1974
BS, Mathematics
ST.JOHN REHAB AND NURSING CENTER 2009 - Present
ST. JOHN REHAB AND NURSING CENTER 2008 - Present
IRT August 2005 - December 2008
Skills
Proficient Typing Skills, Microsoft Word, Nursing Care, Customer Service, Vital Signs
Education
McFatter Technical Center 2011 — 2012
CERTIFICATE, Licensed Practical/Vocational Nurse Training
Lindsey Hopkins Technical Education Center 2004 — 2004
GED, ACADEMICS
BBX Capital Corporation June 2015 - Present
BBX Capital Corporation November 2012 - Present
Toastmasters International July 2014 - June 2015
Toastmasters International July 2013 - June 2014
Toastmasters International July 2012 - June 2013
BankAtlantic June 2011 - November 2012
BankAtlantic February 2007 - June 2011
BankAtlantic August 2003 - February 2007
IRT January 2002 - December 2002
Technion Communications Corp July 2000 - October 2001
Skills
Public Speaking, Quality Assurance, Data Analysis, Leadership Development, Leadership, Administration, System Administration, Training, Team Building, Microsoft Office, Management, Supervisory Skills, Employee Training, Coaching, Business Objects, Customer Service, Spanish, Call Center, Call Centers, Cross-functional Team..., Budgets, Business Analysis, Financial Reporting, Speech Writing, Report Writing, Analysis, Project Coordination, Process Improvement, Team Leadership, Marketing, Technical Support, Banking, Depository Operations, Strategic Planning, Financial Analysis, Microsoft Excel, Access, Program Management, Human Resources, Recruiting, Business Process..., Training & Development, Project Planning, Credit, Loans, Cash Management, Networking, Applications Support, Inventory Management
Education
Broward Community College 2011 — 2014
Associate of Science (A.S.)
Broward College 2001 — 2002
Certification
Boyd Anderson High School 1993 — 1997
High School Diploma
IRT January 2013 - April 2013
Lazerzone Family Fun Center September 2010 - January 2013
Education
East Central University 2011 — 2016
Ada High 2010 — 2013
Diploma
Scripps Health August 2015 - Present
HDS Project Mgr @ St Joseph Health April 2015 - August 2015
HDS Project Mgr @ Froedtert Hospital & The Medical College of Wisconsin July 2013 - April 2015
HDS Project Mgr @ Asante Health November 2012 - July 2013
University Health Care System January 1995 - August 2012
Thermoscan Inc September 1992 - September 1994
IRT Inc June 1987 - September 1992
IRT 1989 - 1992
IRT 1989 - 1992
IRT 1989 - 1992
Skills
Ambulatory, Healthcare Information..., EMR, EHR, GoLive, Healthcare, HL7, Project Management, Hospitals, CPOE, Healthcare Management, Troubleshooting, Integration, Customer Service, Microsoft Office, Informatics, HIPAA, Training, Cerner, OpTime, Software Implementation, Change Management, Citrix, System Administration, Management, ASAP, Physicians, ClinDoc, Meditech, Leadership, Epic Prelude, Visio, Cadence, Ambulatory Care, Network Administration, Documentations, Medical Terminology, Healthcare Information..., Systems Analysis, VMware, Medical Coding, Critical Care, Health Information..., Crystal Reports, Healthcare Industry, Documentation, Epic Systems, Population Health, Interfacing, User Acceptance Testing
Education
Sandersville Technical College 2010 — 2010
MiraCosta College 1987 — 1988
College Funding Access January 2015 - Present
MassMutual Financial Group 2013 - Present
Saintilien Insurance Group January 2011 - Present
Collonial Life 2011 - Present
Saintilien Global Services June 2009 - Present
Insphere Insurance Solutions 2010 - 2010
IRT December 2007 - March 2009
Precision Response Corporation June 2005 - December 2007
Skills
Business Development, Management, Insurance, Marketing, Sales, Employee Benefits, Life Insurance, Advertising, Customer Retention, Medicare, Access, Small Business, Health Insurance, Public Speaking, Leadership, Fundraising, Employee Training, Team Building, Training, Strategy, New Business Development, Long-term Care, Coaching, Event Planning, Strategic Planning, Retirement, Sales Management, Disability Insurance, Fixed Annuities, Long Term Care Insurance, Whole Life, Term Life Insurance, Business Planning
Education
Florida International University 2001 — 2002
Marketing
North Miami Senior High 1997 — 2000
Sports Authority March 2014 - Present
Regal Trace Apt. December 2013 - April 2014
IRT May 2013 - August 2013
Piercing Pagoda September 2012 - June 2013
Disney Cruise Line March 2010 - January 2012
Skills
PowerPoint, Microsoft Office, Microsoft Word
Education
ATI Career Training Center-Fort Lauderdale 2010 — 2011
Dilpoma, Medical/Clinical Assistant
Stranahan High 2005 — 2009
iQor March 2012 - Present
IRT May 1999 - March 2012
Interactive Response Technologies 1999 - March 2012
Precision Response Corporation 1996 - 1998
Ryder System 1986 - 1997
Ryder 1986 - 1996
Skills
Call Centers, Outsourcing, BPO, Call Center, Customer Experience, Workforce Management, Operations Management, Vendor Management, Management, Customer Retention, Information Technology, Strategic Communications, Logistics Management, Supply Chain Management, Knowledge Sharing, Internal Communications, Mobile Technology, Knowledge Management, Contact Centers, Logistics, Best Practices, Reverse Logistics, Reverse Engineering, CRM, Cross-functional Team..., Business Process..., Process Improvement, Leadership, Account Management, Performance Management, Customer Satisfaction, Inbound Marketing, Business Analysis, Team Building, Avaya, Call Center Development, Team Leadership, Telecommunications, Program Management, Strategy, Strategic Planning, Change Management, Microsoft Word, Start-ups, Project Management, Lead Generation
Education
Barry University
IRT January 2013 - Present
IRT January 2013 - June 2013
Macy's April 2012 - December 2012
Payless ShoeSource May 2011 - February 2012
Todays Office Professionals January 2011 - April 2011
s Office Professionals January 2011 - April 2011
West Asset Management January 2010 - January 2011
West Asset Management January 2010 - January 2011
Crate & Barrel September 2009 - January 2010
Crate & Barrel September 2009 - January 2010
Skills
Microsoft Word, Microsoft Excel, Social Media, Customer Service, Customer Satisfaction, Close Attention to..., Customer Retention, Technical Support, Billing Process, Computer Proficiency
Education
Benedict College 2006 — 2007
Music
Mississippi Valley State University 2005 — 2006
n/a, Music
McCluer South Berkeley 2002 — 2005
High School diploma
IRT January 2013 - Present
Blockbuster November 2012 - December 2012
Check Into Cash August 2011 - October 2011
Education
Houston Community College 1999 — 2002
Associate of Science (A.S.), Computer Science
lagera united 2014 - 2015
lagera united 2014 - 2015
CIBANK JSC May 2014 - November 2014
ACS, a Xerox Company April 2012 - September 2013
ACS, a Xerox Company February 2011 - September 2013
IRT March 2009 - September 2010
H&R Block December 2008 - March 2009
Skills
Typing, Internet, Microsoft Office, Outlook, Social Networking
Education
University of Houston-Clear Lake 2007 — 2010
MBA, Business Administration
Chestnut Hill College 2003 — 2007
Bachelor of Science, Business Administration
Royal Caribbean International May 2011 - Present
First Data Corporation September 2010 - May 2011
HOPS International 2006 - 2010
TRAP Systems February 2006 - November 2008
IRT March 2005 - February 2006
MILLER AND JACOBS, PA June 2004 - January 2005
Beckman Coulter August 1987 - June 2004
Skills
SharePoint, Requirements Analysis, Business Intelligence, Software Documentation, ITIL, MS Project, Business Analysis, Visio, Vendor Management, Data Warehousing, Microsoft SQL Server, Databases, Project Management, Software Development, Unix
Education
Barry University 2004 — 2007
Bachelors of Science, Information Technology
Miami Dade College 1983 — 1986
AS, Commercial Art and Advertising Design
IRT June 2013 - July 2013
Skills
Telecommunications
Education
Florida International University 2011 — 2013
Master's degree, Criminal Justice
Florida Memorial College 2006 — 2010
Bachelor of Science (BS), Psychology
Memorial Hospital May 2011 - Present
La Pestana Hotel December 2013 - January 2014
IRT January 2009 - April 2009
Torrellas Special Events June 2006 - October 2008
Skills
Operating Systems, Network Administration, Microsoft Office, Windows, Linux System..., Dreamweaver, Project Management, Social Media, Social Media Marketing, Social Networking, Problem Solving, Bilingualism, Web Design, Computer Hardware, Troubleshooting, Networking, Business Development, Strategy, Web Development, Customer Service, Team Leadership, E-commerce, Market Research, Mobile Strategy, Security, HTML, Databases, IIS, Software Installation
Education
DeVry University-Florida 2009 — 2013
Bachelor's degree, Technical Management, 3.13 GPA
American Senior High School 2002 — 2006
Hope For Others June 2008 - Present
3Ps Kennels March 2006 - Present
Christian Community Outreach January 1999 - Present
IRT March 1990 - April 1995
Skills
Research, Nonprofits, Volunteer Management, Community Outreach, Microsoft Word, Public Speaking, Program Development, Event Planning, Training, Higher Education
Education
University of Phoenix 2009 — 2010
BSPSY, Psychology
University of Phoenix
Bachelor of Science (BS), Psychology
Iron Mountain Records Management December 2009 - Present
Iron Mountain May 2006 - November 2009
IRT February 2003 - February 2006
AT&T August 2001 - August 2002
American Express June 1990 - June 2000
Skills
Team Building, Strategic Planning, Operations Management, Change Management, Analysis, Management, Leadership, Process Improvement, Six Sigma, Team Leadership, Salesforce.com, Customer Service, Project Management, Call Centers, Business Process..., New Business Development, Vendor Management, Account Management, Program Management, Inventory Management, Sales Management, Sales Process, Training, Solution Selling, Cross-functional Team..., Customer Experience, Customer Satisfaction, Business Development, Outsourcing, Contract Negotiation, CRM, Business Analysis, SaaS, Sales Operations, Customer Retention, P&L Management, Strategy, Professional Services, Cold Calling, Lead Generation, Direct Sales, Performance Management, Selling, B2B, Forecasting, Enterprise Software
Education
Cornell University 2013 — 2014
Certificate, Strategic Management
Florida Atlantic University 2000 — 2003
Masters, Educational Leadership
Nova Southeastern University
Bachelor of Business Administration (BBA), Business
MAP 2010 - Present
IRT May 2006 - April 2007
Ada Jobs Foundation May 2003 - May 2006
Oklahoma Department of Commerce January 2002 - May 2003
Hill Research & Communication, LLC 1999 - 2002
Allegheny Conference on Community Development December 2000 - May 2001
Center for Economic Development and Business Research September 1990 - July 2000
Health Systems Agency of Southeast Kansas 1982 - 1983
Education
Wichita State University 1984 — 1987
MBA, Finance
Oklahoma State University
BS, Wildlife Management
Wake County Public School System September 2013 - Present
Home April 2010 - September 2013
ACS October 2008 - April 2010
Interactive Response Technologies, Inc April 2007 - March 2008
Vista Healthplan June 2005 - February 2008
Vista Health Plans subsidiary of Coventry Health Care January 2005 - January 2008
IRT February 2005 - September 2005
Skills
Microsoft Office 2007, Customer Retention, Customer Relations
Education
DeVry University 2006 — 2009
Bachelor's of Science, Entrepreneurship and Small Business Management
Curious.com June 2014 - Present
Rockhurst University/National Seminars Training 2006 - Present
MichelleMotivateMe.com November 2003 - Present
Associated Grocers 2004 - 2006
Image Photo Services, Inc October 2001 - October 2004
IRT October 2000 - October 2001
Skills
Speak Spanish, Write Training Material, Design Training Programs, Create Training Videos, Write Job Descriptions, Development Of Policies, Implementation Of..., Performance Improvement, Performance Reviews, Job Descriptions, Instructional Design, Spanish, Training, Policy, Program Management, Team Building, Leadership, Recruiting, Public Speaking, Strategy, Team Leadership, Interviews, Teaching, Time Management, Human Resources, PowerPoint, Leadership Development, Organizational..., Workshop Facilitation, Editing, Staff Development, Conflict Resolution, Executive Coaching, Career Development, Training Delivery, Management Development, Employee Training, Career Counseling, Organizational..., Blended Learning, Personal Development, Coaching, Presentation Coaching, Executive Development, Emotional Intelligence, MBTI, Adult Education, Corporate Training, Business Coaching, Resume Writing
Education
Florida Atlantic University 2000 — 2002
Bachelor of Arts, Communications with a Specialty in Film & Video
School of Performing Arts, "FAME" NYC 1984 — 1988
High School diploma, Drama and Dramatics/Theatre Arts
The University of North Carolina at Chapel Hill - RENCI 2012 - Present
West End Entertainment September 1997 - Present
J Style Therapy January 2009 - January 2012
NC DHHS October 2003 - August 2010
IRT April 1999 - October 2003
UNC Dept. of Family Medicine 1998 - 1999
Rape Crisis Center of Durham 1997 - 1998
Graham Middle School September 1996 - June 1997
University of North Carolina 1996 - 1997
Skills
Fashion, Project Management, Project Scope..., Conference Development, Styling, Research, Public Speaking, Program Development, Training, Leadership, Proposal Writing, Grant Writing, Data Analysis, Program Management, Community Outreach
Education
University of North Carolina at Chapel Hill 1994 — 1996
MS, Rehabilitation Psychology
Longwood University 1988 — 1992
BS, Psychology
North Plainfield High School 1984 — 1988
Breakthrough Collaborative at St. Margaret s Episcopal School July 2014 - Present
Youth Policy Institute September 2013 - June 2014
Youth Policy Institute November 2012 - June 2014
Youth Policy Institute November 2012 - June 2014
Manuel Arts High School November 2011 - June 2012
Belvedere Middle School September 2011 - June 2012
University of California, Berkeley January 2011 - July 2011
IRT 2010 - 2010
IRT 2010 - 2010
IRT 2010 - 2010
Skills
Research, Public Speaking, Training, Program Development, Community Outreach, Teaching, Nonprofits, Curriculum Design, Tutoring, Curriculum Development, Higher Education, Program Evaluation, Fundraising, Staff Development, Editing, Event Planning, Grant Writing, Classroom, Educational Leadership, Qualitative Research, Spanish, Leadership Development, Student Development, Leadership, Grants, Lesson Planning, Youth Development, Community Development, Conflict Resolution, Data Analysis, Community Organizing, Youth Mentoring, Adult Education, Workshop Facilitation, Classroom Management, Policy Analysis, Career Counseling, Student Affairs, Educational Technology, Student Counseling, Academia, Academic Advising, Instructional Design, History, Teacher Training, Psychotherapy, Psychology, Social Services, Education Policy, Teaching English as a...
Education
UCLA 2011 — 2013
Master of Education (MEd), Urban Education
University of California, Berkeley 2009 — 2011
B.A., American Studies and Social Policy
Santa Ana College 2006 — 2009
Liberal Arts, Political Science and Government
iQor January 2013 - Present
IRT February 2002 - Present
IRT 2002 - Present
Metrocall February 1991 - June 2002
Skills
SEO, Marketing Strategy, Email Marketing, Marketing Management, RFP, RFQ, RFI, Press Releases, Presentations, Sales, Problem Solving, Business Process..., Proposal Writing, SEO copywriting, Sales Operations, Sales Presentations, Lead Generation, Leadership, Outsourcing, Coaching, Contact Centers, Inbound Marketing, CRM, Customer Service, Workforce Management, Call Center Development, Strategy, Direct Marketing, B2B, Customer Retention, Management, IVR, Customer Satisfaction, Sales Management, Strategic Planning, Social Media, Business Development, Business Analysis, Account Management, Telemarketing, Call Centers, B2B Marketing, Customer Experience, Vendor Management, BPO, Customer Acquisition, Marketing, Team Building, Operations Management
Education
Florida Atlantic University 1989 — 1996
NTFA 2014 - 2015
freelance 1995 - August 2014
Southern Methodist University May 2011 - May 2013
Bristol Valley Theater 2006 - 2011
IRT May 2009 - July 2009
U of Idaho August 2008 - May 2009
Southern Methodist University 2002 - 2005
Berkshire Theatre Festival 1995 - 1998
Syracuse Stage 1995 - 1998
Skills
Evidence Collection, Crime Scene..., Digital Photography, Photoshop, Crime Scene Photography, Fingerprinting, Crime Scene Sketching, Public Speaking, Microsoft Office, Teaching, Performing Arts, Costume Design, Theatrical Production, Musical Theatre, Costumes, Theatre, Drama
Education
North Texas Forensic Academy 2014 — 2015
Certificate, Forensics
Southern Methodist University 2002 — 2005
MFA, Theatrical Design
Ricoh Americas Corporation November 2014 - Present
Sullivan Family 2014 - Present
TeleTech July 2013 - October 2014
inContact February 2007 - September 2012
IRT July 2000 - July 2006
PRECISION RESPONSE CORPORATION, (PRC) January 1998 - July 2000
AT&T AMERICAN TRANSTECH / CONVERGYS January 1990 - December 1997
Skills
Analytics, Oracle, IT Management, Analysis, Incident Management, Call Center, IVR, SaaS, BPO, Cloud Computing, Call Centers, Enterprise Software, CTI, Technical Support, Customer Experience, Process Improvement, Workforce Management, Management, Business Analysis, ACD, Leadership, Telecommunications, Inbound Marketing, Strategic Planning, CRM, Contact Centers, Program Management, Operations Management, Training, Professional Services, Call Center Development, Customer Satisfaction, Outsourcing, Vendor Management
Education
Florida State University
Bell Partners Inc February 2014 - Present
iQor May 2010 - February 2014
IRT May 2009 - May 2010
Schneider Logistics November 2001 - December 2002
IBD/Agrifusion May 2000 - November 2001
Honeywell August 1997 - March 2000
Lister Petter April 1995 - August 1997
Garmin International June 1993 - April 1995
Honeywell November 1986 - May 1993
Skills
Warehousing, Logistics, Call Center, Customer Service, Coaching, Training, Negotiation, International Trade, Export, Performance Management, Customer Satisfaction, Team Building, Operations Management, Freight Forwarding, Employee Relations, Process Improvement, Software Documentation, Customer Retention, Forecasting, Microsoft Office, International Shipping, Import Export, Export Control..., Export Administration, Export-Import, Train Employees, Train New Employees, Train Staff, Train Others, Train the Trainer, Curriculum Development, Curriculum Design, Call Centers, Workforce Management, Vendor Management, Customer Experience, Project Planning, Call Center Development, CRM, Recruiting, Team Leadership, Management, Cross-functional Team..., Change Management, System Administration, Inbound Marketing, Sales, Strategy, Business Development, Strategic Planning
Education
Dallas Baptist University 2006 — 2006
CLEP Exam, Spanish (6 credits)
American Red Cross 1977 — 2003
Certificate, Instructor: CPR, First Aid, Advanced First Aid
Schneider Logistics 2000 — 2001
Certificate, Hazardous Material (Ground & IATA)
International Trade Club of Kansas CIty 1995 — 2000
Certificate, Export Documentation & Letters of Credit
U.S. Bureau of Industry & Science (then BXA) 1988 — 2000
Certificate, Export Management & Export Regulations
Johnson County Community College 1991 — 1992
Not complete yet, Business (41 Credits received)
Blue Valley 1979 — 1983
Dynasty security an protective services July 2014 - Present
Allied Barton Securtiy November 2012 - July 2014
gaurdsmark 2012 - 2012
ABM Security April 2010 - October 2011
IRT January 2009 - January 2010
Alief ymca December 2006 - September 2007
HisLife song christian Academy September 2005 - September 2007
Education
Texas Southern University
Education
IRT Human Resources ManagerInktel Direct1999 - 2005
Skills
Performance Management, Employee Relations, Onboarding, Talent Acquisition, Outsourcing, Call Centers, HRIS, Human Resources, Talent Management, Recruiting, Account Management, Training, Team Building, Vendor Management, Customer Satisfaction
Education
Bentley University 1997 — 1999
Master of Business Administration (MBA), Marketing
Qualfon February 2012 - Present
APAC Customer Services, Inc. January 2008 - September 2010
Affiliated Computer Services January 2003 - January 2008
CyberRep, Inc January 1999 - January 2003
IRT January 1997 - January 1999
PRC, LLC 1996 - 1997
Skills
BPO, Workforce Management, Call Center, Outbound, Outsourcing, Contact Centers, Telecommunications, Account Management, Avaya, Business Development, Business Process, Business Process..., CRM, Call Center Development, Call Centers, Change Management, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Employee Engagement, Executive Management, Inbound Marketing, Lead Generation, Leadership, Management, Offshoring, Operations Management, P, Performance Management, Process Improvement, Professional Services, Quality Assurance, Recruiting, SaaS, Service Delivery, Six Sigma, Strategy, Team Building, Team Leadership, Team Management, Technical Support, Telemarketing, Training, Vendor Management
Education
San Jose State University
Bachelor of Arts (B.A.), Mathematics
San Jose State University
Master of Education (MEd), Educational/Instructional Technology
Dish Network October 2011 - Present
Dish Network August 2009 - October 2011
IRT January 2002 - August 2009
NCO Group 2000 - 2002
Skills
Customer Experience, Inbound Marketing, Customer Service, Call Center, Workforce Management, Outsourcing, Executive Management, Customer Retention, Contact Centers, Customer Satisfaction, BPO
Education
University of Nebraska at Kearney 1991 — 1995
Matrix_FocalSpot July 2014 - Present
MatriX-FocalSpot Inc. May 2013 - Present
FocalSpot May 2003 - April 2013
Teradyne 2001 - 2003
GenRad 1999 - 2001
Nicolet Imaging Systems 1995 - 1999
IRT 1990 - 1995
Johnson&Johnson 1986 - 1990
Skills
Marketing Strategy, Product Management, Product Development, Sales Operations, Rework, Electronics, AOI, Cross-functional Team..., Automation, Engineering Management, Capital Equipment, Semiconductors, Engineering, Manufacturing, Sales Management, Six Sigma, Components, Forecasting, Product Marketing, Direct Sales, International Sales, Management, Key Account Management, Product Launch, Sales, Business Planning, Lean Manufacturing, Manufacturing..., P&L Management, New Business Development, Medical Devices, Marketing, Testing, Strategy, Design for Manufacturing, Manufacturing..., Continuous Improvement
Education
University of California, San Diego 1980 — 1987
BS, Engineering
Lincoln High School, Stockton
Sitel January 2009 - Present
IRT October 2007 - December 2008
ChaseCom January 2005 - January 2007
Convergys July 1999 - April 2005
Skills
Workforce Management, IEX, Customer Service, Six Sigma, Avaya, Employee Relations, Call Center Development, Technical Support, Business Process..., Project Management, Inbound Marketing, Leadership Development, CRM, Quality Management, Customer Retention, Management, Leadership, Account Management, Strategic Planning, Team Management, Cross-functional Team..., Sales, Program Management, Employee Training, Sla, Recruiting, COPC, Outsourcing Management
Education
Grambling State University 1984 — 1989
Bachelor's degree, Business Administration and Management, General
Willowridge High School 1980 — 1984
diploma, Business/Corporate Communications
I.R.T October 2007 - Present
IRT 2007 - Present
ChaseCom June 2006 - October 2007
Education
Grambling State University 1984 — 1988
Colleague Consulting, LLC December 2012 - Present
ICF International September 1982 - November 2012
IR&T 1978 - 1982
IR&T 1978 - 1982
Skills
Government, Program Management, Management Consulting, Proposal Writing, Organizational..., Leadership Development, Policy, Project Management, Federal Government, Change Management, Business Process..., Policy Analysis, Business Development, Strategic Planning, Government Contracting, Governance, Performance Management, Human Capital Management, Training, New Business Development
Education
The George Washington University - School of Business 1980 — 1982
MS, Regulatory Policy
The University of Connecticut 1971 — 1975
BA, History and Political Science
TECOP International, Inc. Sr. VPSAICSeptember 1986 - February 1992
IRT 1973 - 1986
Education
San Diego State University-California State University 1967 — 1968
MA, Physics
University of California, San Diego 1966 — 1967
Physics
RWTH Aachen University 1964 — 1966
Physics
Gonzaga University 1962 — 1964
BS, Mathematics, Physics
Broward Health December 2010 - Present
IRT January 2009 - Present
PRC January 2005 - June 2007
Education
Florida Atlantic University 2007 — 2009
BS, Health Admin
Miami Dade College 2005 — 2007
A.A, Business Adminstration
Merrill Edge October 2011 - Present
Morgan Stanley Smith Barney November 2010 - October 2011
Morgan Stanley Smith Barney March 2007 - February 2010
IRT 1996 - 2006
Investacorp, Inc. 1996 - 2006
Smith Barney, Harris, Upham, Incorporated January 1981 - January 1985
Education
Brigham Young University 1973 — 1979
BS, Accounting and Economics
ION Geophysical November 2010 - Present
Additech January 2010 - November 2010
Cierra Business Solutions February 2009 - January 2010
ION Geophysical May 2008 - January 2009
IRT July 2007 - May 2008
Lockheed Martin 1999 - 2007
SAIC 1996 - 1998
Lockheed Martin 1993 - 1996
Lockheed Martin 1993 - 1996
Skills
System Administration, Windows Server, Active Directory, Windows, Disaster Recovery, XP, Project Management, Team Leadership, Troubleshooting, SharePoint, Networking, Technical Support, Data Center, Visio, Integration, Software Documentation, Windows XP
Education
Columbia Southern University 2014 — 2016
Bachelor of Science, Information Technology
Lone Star College Cyfair 2010 — 2011
Computer Science
Hayfield 1984 — 1987
iRT September 2015 - Present
Prevent Child Abuse North Carolina July 2013 - April 2015
Communities In Schools of Durham May 2005 - June 2013
UNC School of Medicine 2002 - 2006
Center for Child and Family Policy, Duke University 1999 - 2002
Skills
Non-profits, Community Outreach, Fundraising, Program Development, Public Speaking, Teaching, Research, Strategic Planning, Newsletters, Grants, Training, Social Media, Nonprofits, Leadership Development, Social Services, Community Development, Project Planning, Leadership, Program Evaluation, Budgets, Public Policy, Volunteer Management, Blogging, Program Management, Annual Giving, Board Development, Policy Analysis, Facebook, Grant Writing, Non-profit..., Social Networking, Staff Development, Philanthropy, Mental Health
Education
UNC Chapel Hill 1992 — 1994
Master of Social Work (M.S.W.)
Duke University 1982 — 1986
BS, Biology
KCG Consulting, Inc. May 1998 - Present
KCG Call Centers LLC June 2005 - March 2013
IRT January 1996 - May 1998
American Bankers/Assurant 1992 - 1996
Skills
Strategic Planning, Lead Generation, Team Building, Outsourcing, Customer Experience, New Business Development, Business Strategy, Call Center, Process Improvement, Telecommunications, Start-ups, Account Management, Customer Service, BPO, Marketing Strategy, Coaching, Sales Management, Telemarketing, Operations Management, Strategy, Management, Team Management, Management Consulting, Business Development, Change Management, Call Centers, CRM, B2B, Leadership, Training, Leadership Development, Team Leadership, Customer Retention, Vendor Management, Program Management, Contact Centers, Cross-functional Team..., Entrepreneurship, Executive Management, Strategic Partnerships, Inbound Marketing, Business Planning, SaaS, Sales Process, Customer Satisfaction, Solution Selling, Sales Operations, Performance Management, Business Process..., P&L Management
Education
University of Toledo
Psychology
University of Nebraska at Omaha
Business
DHS June 2014 - Present
CACI March 2012 - March 2013
DPMS October 2011 - March 2012
IRT March 2011 - September 2011
BAE Systems October 2009 - February 2011
The Analysis Group, LLC August 2009 - September 2009
U.S. Army May 2008 - July 2009
DoD and U.S. Army June 2006 - May 2008
Skills
Defense, National Security, DoD, Intelligence Analysis, Military, Command, Security Clearance, Intelligence, Army, Military Operations, Counterterrorism, Emergency Management, HUMINT, Special Operations, Foreign Policy, Operational Planning, Counterinsurgency, Weapons, Physical Security, Police, Interagency Coordination, Tactics, Crisis Management, Air Force, Counterintelligence, Information Assurance, Security Operations, Top Secret, Military Liaison, Government, Organizational..., Intelligence Community, SIGINT, International Relations, Contingency Planning, NATO, Foreign Military Sales, Force Protection, Diplomacy, Electronic Warfare, Reconnaissance, Military Training, Military Experience, Readiness, Government Contracting, Homeland Security, Exercises, Security Management, International Security, Combat
Education
Troy University 1998 — 1999
Master of Science, International Relations
The University of Tennessee at Chattanooga 1984 — 1989
Bachelor's Degree, Law and the Courts
UPS Freight January 2013 - Present
JCPenney November 2009 - January 2013
JcPenney Company November 2009 - January 2013
Coscan Construction Inc May 2007 - March 2009
2004 - 2009 September 2004 - March 2009
United Forming, Inc. May 2004 - May 2007
IRT October 2004 - November 2005
2003 - 2004 September 2003 - September 2004
Dade County Public School January 2001 - January 2004
Dade County Public School January 2001 - January 2004
Skills
Customer Service, Merchandising, Retail, IT Operations, Computers, Computer Maintenance, Microsoft Office, Customer Satisfaction, Problem Solving, Word, Customer Relations, Djing, Music Production, Sound Mixing, Audio Engineering, Audio Editing, Inventory Management, Microsoft Word
Education
Florida Memorial College 1996 — 2004
Bachelor of Science (BS), Computer Science
Miami Norland Senior H.S. 1992 — 1996
Diploma
Florida Memorial College
Associate Degree, Management Information System and Computer Science
Suddeath Interests, Inc. August 2010 - Present
End users for System Supply October 2009 - July 2010
ThinOps Communications February 2009 - September 2009
IRT January 2008 - February 2009
ChaseCom July 2008 - November 2008
Education
San Jacinto College 2001 — 2002
Certification, Project Management
San Jacinto College 1999 — 2000
Technical, HVAC
Lamar University 1976 — 1978
Business Administration/Pre-Law
Ford Motor Company ContractorARC1987 - 1987
IRT 1985 - 1986
Skills
FMEA, Automotive, Engineering Management, DFMEA, Automotive Engineering, Automotive Electronics, Electrical Engineering, APQP, Manufacturing, Vehicles, Root Cause Analysis, PPAP, Manufacturing..., Powertrain, Engineering, Electronics, Product Design
Education
University of Alabama in Huntsville
BSE, Electrical and Electronics Engineering
Altegra Health May 2011 - Present
IRT January 2008 - May 2011
Skills
Call Centers, Coaching, Team Leadership, Recruiting, Team Building, HIPAA, Account Management, Healthcare, Medicaid, Training, Process Improvement, Data Analysis, Employee Benefits, Insurance, Leadership
Education
FIU 1999 — 2003
Bachelors, Political Science
Florida International University
Bachelor's degree, Political Science and Government
Sprint Nextel September 2010 - Present
Massage Envy September 2009 - July 2010
IRT June 2007 - August 2009
Education
Texas Southern University 2005 — 2010
bachelors of art, english and political science
Don Hillman Inc January 2011 - January 2013
US Army Reserves January 2009 - January 2013
Premiere Group January 2009 - January 2010
Atlantic Shutters January 2005 - January 2006
IRT January 2005 - January 2005
US Army January 2001 - January 2005
United States Army Reserves January 1997 - January 2001
Skills
English, Research, Social Media, Human Resources, Time Management, Leadership, Team Leadership, Windows
Education
phoenix university 2011 — 2013
Broward Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
bradwell institute
IRT December 2008 - January 2012
IRT Electronics 2008 - 2012
Education
Florida A&M University
Florida A&M University
Florida A&M University
IRT Activate Cx Phones. Take Payments, Set up new cell phone accountsCustomer Care RepIRT SOLUTIONS2011 - 2012
ACS XEROX Company May 2009 - August 2009
Education
Texas Southern University 2008 — 2013
irt 2009 - 2012
Sonny's Bar-B-Q July 2003 - April 2007
Skills
type 52 wpm, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint
Education
Argosy University Phoenix 2011 — 2012
bachelor's degree, Criminal Justice and Corrections
seagull school 2002 — 2004
high school diploma, basic studies
Voter Consumer Research 2011 - 2011
IRT March 2009 - June 2009
Education
Lamar University 2005 — 2006
N/A, Communication and Media Studies
Madison High School 2002 — 2005
Diploma
Comcast August 2011 - Present
Team lead Comcast August 2011 - Present
IRT May 2009 - August 2011
Florida Career College August 2008 - May 2009
Burger King April 2006 - August 2008
Miami Dade College June 2005 - September 2007
Pollo Tropical January 2005 - April 2006
Skills
Bilingual, Microsoft Word, Microsoft Excel, PowerPoint, Typing, Team Leadership, Customer Service, Asset Managment, Supervising, Inventory Control, Cash Management
Education
Miami Dade College 2005 — 2007
Associate of Arts (A.A.), Education
miami jackson senior high school 2001 — 2005
high school diploma
taylor Read & Sloan 2012 - 2012
IRT March 2008 - October 2009
Bimini Island Air November 2005 - July 2006
Education
Albany State University 2006 — 2011
Bachelor's degree, Criminal Justice and Corrections, C
n/a - currently unemployed 1941 - Present
Xerox August 2012 - October 2014
IRT February 2011 - April 2011
Xerox January 2010 - July 2010
Xerox October 2009 - December 2009
Ez Money Loans December 2008 - January 2009
Walmart March 2007 - September 2008
Pilgrim Cleaners June 1999 - July 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Windows, English
Education
Galveston College 2007 — 2008
N/a, Nursing
Brilliant Energy LLC April 2014 - Present
Just Energy November 2012 - Present
JPMorgan Chase August 2005 - August 2008
IRT August 2003 - September 2005
Skills
Customer Service..., Management, Computers, Operational Activities, Customer Service, Outlook, Operations Management, Process Improvement, Customer Experience, Analysis, Call Centers, Customer Retention, Customer Satisfaction, Quality Assurance, Software Documentation, Training, Team Leadership, Project Management, Leadership, Energy, Business Development, Contract Negotiation, CRM, Business Process...
Education
Texas Southern University 2003 — 2006
Middle College for Technology Careers High School 1999 — 2003
High School Dipolma, Computer/Information Technology Administration and Management
Let's Work USA September 2014 - Present
Transplant Foundation Inc August 2014 - October 2014
Publix Super Markets March 2011 - July 2014
IRT May 2013 - June 2014
Skills
PowerPoint, Research, Student Development, Student Affairs, Microsoft Office, Public Speaking, Microsoft Word, Event Planning, Higher Education, Facebook, Statistics, QuickBooks, Data Entry, Databases, Microsoft Excel
Education
Miami Dade College 2012 — 2013
University of Florida 2008 — 2012
Bachelor of Arts (BA), Women's Studies
U-Dose February 2014 - Present
Alorica October 2012 - February 2014
IRT August 2009 - July 2010
Skills
Call Centers, Sales, Customer Satisfaction, Account Management, Customer Experience, Customer Service, Customer Retention, Direct Sales, Telemarketing, Sales Operations
Education
Miramar High 2003 — 2007
Sheridan Technical Center