Experience
Kern County Public Defender  February 2014 - Present
Law Office of Robert B. Jobe  January 2012 - July 2013
San Francisco Superior Court  January 2011 - May 2011
San Francisco Public Defender's Office  January 2010 - December 2010
Bay Area Legal Aid  July 2009 - November 2009
Hammond Shinners   July 2007 - July 2008
ista North America   January 2001 - July 2005

Skills
Mediation, Legal Writing, Criminal Law, Legal Research, Litigation, Westlaw, Courts, Pleadings, Trials, Motions, Civil Litigation, Legal Issues, Immigration Law, Public Interest, Civil Rights, Criminal Defense, Legal Assistance, Appeals, Litigation Support

Education
Golden Gate University, School of Law   2008 — 2011
Juris Doctorate, Specialization in Criminal Law & Litigation

Georgia State University   2001 — 2004
B.A., Art, Psychology

Agnes Scott College   2001 — 2001
Social Justice

Experience
ClearStar, Inc.   January 2015 - Present
ista North America   April 2008 - November 2014
Verisign, Inc (Formerly inCode Telecom Group, Inc)   May 2006 - January 2008

Skills
Microsoft SQL Server, Software Development, General Ledger, Strategic Planning, Access, Business Process, Visio, Process Improvement, SharePoint, Analysis, Business Analysis, Accounting, Sarbanes-Oxley Act, Financial Reporting

Education
Berea College   1997 — 2001
Bachelor of Arts (BA), Communication, General

Berea College   1997 — 2001
BS Communication - Minor in Accounting , Communication, General

Experience
Kabbage, Inc  October 2013 - Present
ista North America   March 2012 - October 2013
Cbeyond, Inc  January 2007 - March 2012
Cbeyond, Inc  January 2003 - December 2006
Cbeyond  April 2001 - December 2002
Siebel Systems, Inc  September 1999 - March 2001

Skills
CRM software, SFA software, OSS, Java, Python, Django, Document Management, IT Strategy, IT Management, IT Financial Management, Unix, SOA, Alfresco, Amazon Web Services, Cloud Computing, Databases, Offshore Software..., IT Outsourcing, Web Development, Software, Open Source Software, CRM, Amazon Web Services..., SDLC, Business Intelligence, Architecture, Enterprise Software, SaaS, Requirements Analysis, Leadership, Integration, Software Project..., IT Service Management, Solution Architecture, XML, Start-ups, Cross-functional Team..., Project Management, Enterprise Architecture, Agile Methodologies, Software Development, E-commerce, Vendor Management, Quality Assurance, Strategy, Business Analysis, Management, .NET, Change Management, IT Operations

Education
Thunderbird School of Global Management   2005 — 2007
MBA

Binghamton University - School of Management   1997 — 1999
BS

Experience
APEX Analytix, Inc.   February 2015 - Present
ManageAmerica  February 2007 - October 2014
ista North America   May 2006 - February 2007
ManageAmerica  July 2001 - August 2004
Gloria Hill, EA   January 2000 - July 2001
ABC Finance / Photo World   September 1997 - June 1999
Crown Books  October 1995 - May 1997
Spirit Halloween  September 1994 - October 1996
Bakers Square  January 1995 - September 1995

Skills
Financial Reporting, Financial Analysis, Financial Accounting, Accounting, Auditing, General Ledger, Account Reconciliation, QuickBooks, Cost Accounting, Microsoft Excel, Budgets, Finance, Accounts Receivable, Accounts Payable, Invoicing, Analysis, Financial Modeling, PowerPoint, Microsoft Word, Process Improvement, Outlook, Leadership

Education
San Diego State University-California State University   2004 — 2006
Bachelor of Business Administration (BBA), Accounting

California State University-San Bernardino   2000 — 2002
Accounting and Business/Management

College of the Desert   2000 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Grossmont College   1997 — 1999

Skyline College   1996 — 1997

Experience
Brightstar Corp.  April 2015 - Present
Honeywell Smart Grid Solutions  May 2014 - April 2015
Honeywell Utility Solutions  May 2012 - May 2014
Alorica  March 2010 - December 2011
English for Successful Living   June 2009 - April 2010
ista North America   October 2007 - March 2009
DTE Energy  November 2005 - November 2006
DTE Energy  September 2003 - November 2005
DTE Energy  November 1999 - September 2003

Skills
Call Centers, Management, Leadership, Avaya, Customer Service, Workforce Management, Troubleshooting, Quality Assurance, Process Scheduler, Supervisory Skills, Microsoft Office, Access, Call Center, Outlook, Microsoft Excel, ACD, Policy, Social Media, Mac OS, Writing, IVR, Customer Relations, CTI, Excel, Administration, Scheduling, Windows, PBX, Wireless Networking, Network Administration, Home Automation, Instructional Design, Instructor-led Training, Training Delivery, Process Improvement, Training, Vendor Management, Dashboard Metrics, Team Leadership

Education
Strayer University   2010 — 2011
Bachelors, Business Adminstration

Davenport University-Eastern Region   1995 — 2005
Business Administration

University of Michigan   1987 — 1988
Architecture

Experience
NWP Services Corporation  July 2008 - Present
ista North America   July 2006 - July 2008
Associated Students of California State University, Fullerton   September 1993 - May 2001

Skills
Sports, Event Management, Event Planning, Sports Management, Account Management, Customer Service, Program Development, Student Leadership, Leadership, Management, Microsoft Excel, Training

Education
California State University-Fullerton   1986 — 1991
Bachelor of Arts, Illustration and Graphic Design

Experience
Accountemps  October 2010 - Present
Reliv International  March 2010 - Present
Internal Revenue Service  February 2006 - May 2011
ista North America   December 2005 - July 2007
DeVry University  March 2002 - June 2005

Skills
Accounting, Financial Reporting, Financial Analysis, Non-profits, Managerial Finance, Budget, Employee Relations, Strategic Planning, Management Consulting, Forecasting, Government, Recruiting, Business Planning, Process Improvement, Public Speaking, Customer Service, Research, Leadership Development, QuickBooks, Change Management

Education
Keller Graduate School of Management   2008 — 2013
MBA/CPA, Accounting; CPA, 3.7

DeVry University-Georgia   2002 — 2008
Bachelor of Science (BS), Business Administration concentration Accounting

Experience
Thermo Fisher Scientific  2011 - Present
ista North America   2006 - October 2011
AT&T  2000 - 2008
Marketworks Inc   2005 - 2006

Skills
.NET, C#, Microsoft SQL Server, ASP.NET, XML, AJAX, IIS, Software Design, Agile Methodologies, Distributed Systems, SDLC, T-SQL, ASP, ADO, Scrum, WCF, JavaScript, jQuery, jQuery Mobile, Dojo, AngularJS, Node.js, Web Services, SOA

Education
Kazan State Technical University named after A.N.Tupolev   1993 — 1999
Master's degree, Automation Engineer Technology/Technician

Experience
HealthHelp  September 2014 - Present
ista North America   May 2014 - September 2014
SymQuest Group  July 2009 - May 2014
Peregrine  2009 - 2009
Southwestern Computer Technologies   2007 - 2009

Skills
Virtualization, VMware, Servers, Storage Area Networks, Disaster Recovery, Windows Server, Cisco Technologies, VMware ESX, Active Directory, WAN, vSphere, Networking, Firewalls, LAN-WAN, Data Center, Microsoft Exchange, Troubleshooting, Network Administration, iSCSI, TCP/IP, VMware Infrastructure, DNS, Operating Systems, Switches, System Administration, XenApp, VMware View, VPN, Server Architecture, Wireless Networking, Hyper-V, Backup Exec, Network Architecture, Network Security, Cisco Nexus, Cisco UCS, Cisco ASA, Fortinet, SAN, VMware vSphere

Education
Arizona State University
Bachelor of Science (BS), Political Science and Government, Graduated

Experience
SEDC  September 2013 - Present
RMG Corp   February 1997 - April 2014
iSIGMA, Inc  April 2012 - August 2013
ista North America   December 2007 - April 2012
Skytel, Jackson Mississippi   September 1999 - April 2000
RMG Corp.   February 1997 - November 1999
Heraeus  July 1991 - January 1997

Skills
SAP SD, SQL, Technical Services, Client Services, SQL Server, Data Analysis, Customer Service, SAP, Problem Solving, Billing, Microsoft SQL Server, Management, Energy, Invoicing, Process Improvement, Technical Support, Quality Assurance, Troubleshooting, Training, Leadership, Business Analysis, Call Centers, Business Intelligence, Networking, Vendor Management, SharePoint, Software Documentation, Integration, Requirements Analysis, SDLC, Analysis, Business Process..., Project Management, Access, Business Process, Windows, Program Management, Requirements Gathering, Software Project..., Databases, Testing, CRM

Education
Emory University   2011 — 2011
SQL Server 2008 R2

Dekalb College   1989 — 1991
Computer Science

The University of Georgia   1986 — 1989
Computer Science

Experience
AltheaDx  September 2014 - Present
Cadence Pharmaceuticals  February 2013 - September 2014
Kratos Defense and Security Solutions  February 2012 - September 2012
Cricket Communications  April 2011 - February 2012
Cricket Communications  August 2009 - April 2011
Cricket Communications  October 2008 - August 2009
ista North America   March 2004 - June 2008
ista North America   March 2004 - June 2008
ista North America   March 2004 - October 2007
ista North America   April 2001 - March 2004

Skills
Financial Reporting

Education
California State University-Long Beach - College of Business Administration   1994 — 1999
Bachelor's degree, Accountancy

Experience
Greenway Health  January 2012 - August 2015
ista North America   May 2011 - January 2012
ista North America   January 2010 - May 2011
TSYS  August 2008 - February 2010
Epicor  March 2008 - July 2008
TSYS  October 2007 - March 2008
TSYS  October 2005 - October 2007
Boyd's Design and Video   1991 - 2006

Skills
SSIS, Visual Studio, Adobe Creative Suite, Office 2010, Microsoft SQL Server, Business Analysis, SDLC, SQL, SharePoint, Agile Methodologies, Visio, .NET, WCF, Web Services, SSRS, Project Management, Salesforce.com, Scrum

Education
Auburn University   1988 — 1994
BA - Liberal Arts, Mass Communication

Elmore County High School   1984 — 1988
College Prep

Experience
Georgia Department of Juvenile Justice  October 2014 - Present
ista North America   May 2014 - October 2014
Teachers Retirement System of Georgia  October 2008 - May 2014
Teachers Retirement System of Georgia  February 2006 - October 2008
Georgia Department of Human Resources  October 2002 - February 2006
Georgia Department of Human Resources  August 2000 - October 2002
Georgia Department of Community Health  April 2000 - August 2000
The Hartford  October 1996 - April 2000

Skills
Microsoft SQL Server, Enterprise Architecture, Windows Server, ASP.NET, C#, Virtualization, SQL, Integration, SDLC, Active Directory, Network Administration, ETL, VB.NET, SharePoint, Microsoft Dynamics, Project Management, MySQL, Web Services, Software Documentation, XML, Java, Quality Assurance, Business Analysis, Process Improvement, Business Intelligence..., Cross-functional Team..., FRx, Management Reporter, JavaScript, PHP, Team Management, .NET, Databases

Education
Auburn University
BA, Psychology

American InterContinental University
MIT, Information Technology

Experience
HotSchedules  March 2014 - Present
ista North America   April 2011 - March 2014
Prommis Solutions, LLC  October 2009 - March 2011
AT&T Mobility  March 2008 - December 2008
EMS Technologies  July 2003 - March 2008
Delta Air Lines  May 2000 - December 2001

Skills
Testing, SDLC, Six Sigma, Requirements Analysis, Management, Analysis, SaaS, Business Development, Operations Management, Management Consulting, Engineering, Lean Manufacturing, Process Improvement, Visio, Business Analysis, Product Management, Cross-functional Team...

Education
Georgia State University - J. Mack Robinson College of Business   2010 — 2012
MBA, Entrepreneurship

Auburn University   1998 — 2003
BS, Electrical Engineering

Experience
ista North America   February 2005 - March 2008
Kelly Services/EDS-HP/ACE USA   June 2004 - January 2005
URUP Design   February 2003 - April 2004
Target  November 2002 - January 2003
Kohl's Dept   October 2001 - January 2002
Hotel Montana   February 1997 - November 2000
Office Star   July 1996 - January 1997
Haiti Trans Air   January 1996 - June 1996
Institut Haitien de l"Enfance / Child Health Institute   March 1985 - December 1995
Decon Hydroplan/EDH   January 1984 - January 1985

Education
Georgia Medical Institute   2005 — 2005
Certificate, Massage Therapist

Top Model International   1978 — 1978
Make-up Artist - Make-up Theater

Borough of Manhattan Community College   1975 — 1976
Liberal Arts

Grace Down Air Career School   1972 — 1972
Diploma

Barbizon School of Modeling   1969 — 1970
Diploma, Modeling/Make-up/Fashion

Experience
Buyers Access  December 2011 - May 2013
ista North America   February 2010 - November 2011
American Utility Management (AUM)   April 2004 - November 2008
Laramar Group  June 2001 - March 2004
Archstone  August 1997 - June 2001

Skills
Account Management, New Business Development, Negotiation, Contract Negotiation, Salesforce.com, Sales, Budgets, Marketing Strategy, Strategy, Analysis, Property Management, Customer Service, Recruiting, Program Management, Training, CRM, Strategic Planning, Selling, Customer Retention, Contract Management, Management, Team Building, Sales Process

Education
Central Connecticut State University
Business Management

Experience
Freelance Marketing and Communications   January 2014 - Present
ista North America   2012 - January 2014
Adisseo (formerly Aventis)   August 2000 - 2012

Skills
Marketing Communications, Marketing, Copywriting, Public Relations, Corporate Communications, Marketing Strategy, Inbound Marketing, Inbound Lead Generation, Press Releases, Email Marketing, Newsletters, Advertising, Strategic Planning, SEO, Lead Generation, Social Media, Product Marketing, Integrated Marketing, Social Media Marketing, Brand Development, Event Management, Media Relations, Graphic Design, Event Planning, Trade Shows, Direct Marketing, Online Marketing, Digital Marketing, Online Advertising, Blogging, Editing, Content Development, Creative Writing, Copy Editing, Internal Communications, Brand Management

Education
Auburn University   1993 — 1998
Bachelor, Public Relations

Colegio de Espana

W. A. Berry
Advanced Studies

Experience
Rockstar Power Suite   November 2009 - Present
Red Pill Email   2008 - Present
Jard Design, Inc.   January 1996 - Present
Gainesville State College  2005 - October 2013
ista North America   October 2009 - February 2010
Code Ready Solutions   July 2008 - April 2009
Lockheed Martin  2009 - 2009
Solomon Brothers Fine Jewelry  1999 - 2009
Quickparts  2008 - June 2008
Moxie Interactive  December 2006 - April 2008

Skills
Database Modeling, ASP.NET MVC, ExactTarget, Responsys Interact, Blue Hornet, MailChimp, Silverpop, Email Marketing, Internet Services, C#, HTML, JavaScript, Microsoft SQL Server, MySQL, Ruby, ASP.NET, jQuery, API, Ubuntu, Linux, Web Development, Web Services, Amazon Web Services..., WCF Services, Workflow, Business Analysis, Technical Writing, PHP, Software Development, Software Design, Software Project..., Mentoring, SSRS, Databases, WCF, SSIS, .NET, Security, APIs

Education
University of Georgia - Terry College of Business   1997 — 1999
BBA, Management Information Systems

Georgia Institute of Technology   1996 — 1997

Gainesville State College   1993 — 1996
AS, Computer Science, Chemistry

Penn State University   1985 — 1987
Computer Science

Experience
Innovative Architects  March 2015 - Present
Premier Logic  January 2014 - February 2015
Premier Logic  September 2013 - December 2013
Innovative Architects  May 2012 - August 2013
IHG  2008 - May 2012
Blackstone & Cullen  2006 - 2007
ista North America   2005 - 2006
Recall  2003 - 2005
Crestone   2002 - 2003
PeopleSoft, Inc  1997 - 2001

Skills
Vendor Management, Business Intelligence, SDLC, Application Lifecycle..., Program Management, Account Management, Customer Service, Application Support, Managerial Finance, Solution Delivery, Business Analysis, Integration, PMP, SharePoint, Change Management, Process Improvement, Enterprise Architecture, Agile Methodologies, Project Management

Education
Georgia Institute of Technology   1992 — 1997
BS ISyE, Quality and Process Improvement

University of North Georgia
MBA, Leadership, Strategy & Ethics

Experience
Banyan Water  November 2014 - Present
NWP  2012 - 2015
Ecova  2011 - 2012
ista North America   2009 - 2011
Interline Brands  2005 - 2009
Davenport & Company LLC  2002 - 2005
UBS  1998 - 2002

Skills
Consultative Selling, New Business Development, Account Management, Selling, Building Relationships, Needs Analysis, Presentations, Salesforce.com, Direct Sales, Management, Sales, Sales Management, Training, B2B, Business Strategy, Business Development, Leadership, Solution Selling, Lead Generation, Sales Process, Relationship Building

Education
College of Charleston   1990 — 1994
BS, Business Administration

St. Christopher's School   1977 — 1990

Experience
MakeMyDeal  August 2015 - Present
antfarm Technology Solutions   1999 - Present
Amazon  August 2014 - August 2015
Bridgevine, Inc.   June 2013 - August 2014
ProfitStars  August 2012 - June 2013
Optima Healthcare Solutions (f/k/a GiftRAP Corporation)   May 2011 - September 2012
ista North America   October 2010 - April 2011
ista North America   June 2007 - September 2010
Lane Company  February 2002 - June 2007
Realty Management Corp   August 1997 - January 2002

Skills
Team Building, Web Oriented..., Application Development, Product Development, .NET, Java, HTML, JavaScript, REST, WCF, C#, JSON, XML, Design Patterns, TDD, Extreme Programming, Social Media, Blogging, VB.NET, API development, CSS, Node.js, jQuery, can.js, Single Page Applications, Front-end Engineering, Agile Methodologies, ASP.NET MVC, Scrum, EAI, Applications, Software Development, Databases, TFS, Backbone.js, Knockout.js, RavenDB, MongoDB, Web API, PHP, Python, Ruby, T-SQL, Microsoft SQL Server, Web Services, ASP.NET, IIS, Integration, Software Engineering, Test Driven Development

Education
Georgia Institute of Technology   1990 — 1995

Experience
McKesson Health IT  April 2015 - Present
CINC Systems, LLC   October 2014 - April 2015
ista North America   February 2014 - October 2014
Wipro BPO  June 2013 - February 2014
Wipro BPO  2012 - 2013

Skills
Operating Systems, CompTIA, Microsoft Office, Microsoft Excel, Data Analysis, MIS, KPO, BPO, Service Delivery, IT Service Delivery, Business Process..., Call Centers, Windows XP, Process Improvement, Technical Support, Operations Management, Business Analysis, Avaya, Outsourcing, Management, Team Management, Analysis, Business Strategy, Customer Satisfaction, Access, Software Documentation, Databases, Networking, Quality Assurance, Vendor Management, Troubleshooting, Windows 7, Telecommunications, SQL, Business Process, Software Development, HTML, Social Networking, MySQL, Web Development, Help Desk Support, Testing, Requirements Analysis, Recording, Microsoft SQL Server, CRM, Business Intelligence, IT Operations, Data Warehousing, Oracle

Education
Fayette County High School
High School Diploma

Atlanta Technical College
Electronics Technology

Experience
Apex Systems Inc. (Contractor)   July 2015 - Present
Noble Systems  December 2014 - June 2015
ista North America   October 2010 - November 2014
AppVault  March 2008 - October 2010
ASTA Industries   February 2004 - March 2008
US Cost  January 2003 - February 2004
Datalex  January 2000 - December 2003
Vinings Industries  September 1998 - December 2000
Georgia-Pacific LLC  August 1997 - September 1998
Hughes Communications  March 1995 - July 1997

Skills
Software Project..., Requirements Analysis, Microsoft SQL Server, SDLC, SQL, Visio, Databases, Agile Methodologies, Business Process, Process Improvement, SharePoint, Business Analysis, Integration, Project Management, CRM

Education
DeVry University   1996 — 2000
Bachelor's Degree, Computer Information Systems (CIS), Maintained GPA of 3.14

Sprayberry HS

Experience
Dell SecureWorks  June 2015 - Present
Bank of America  October 2013 - Present
Hewlett-Packard  May 2011 - May 2013
Chrisalys Enterprises, LLC   November 2008 - August 2011
AT&T Mobility  2010 - 2011
Cox Communications  March 2008 - October 2008
ista North America   April 2006 - April 2007

Skills
Program Management, Strategic Planning, Management, Business Process, Business Analysis, CRM, Project Management, Software Project..., Project Portfolio..., Agile Project Management, Certified Project..., Digital Project..., Software Development, Enterprise Software, Software Installation, webMethods, Weblogic, Relational Databases, XML Databases, Datacenter..., Data Warehousing, Web Project Management, IT Project & Program..., HP, Business Development, IT Management, IT Solutions, Call Center Development, Call center start-up, Mobile Devices, Mobile Applications, Mobile Marketing, Cloud Computing, Cloud Applications, Cloud Storage, Cloud Computing IaaS, Social Media, Social Media Marketing, Social Media Integration, Real Estate Transactions, Real Estate License, Technical Training, Blogger, Digital TV, Radio, Dynamic Speaker, Management Consulting, Quality Assurance, Professional Services, PMP

Education
Project Management Leadership Group   2009 — 2009
Program/Portfolio Management Certification, Program/Portfolio Management

Amberton University   1998 — 2000
MBA, Strategic Management

The University of Texas at Arlington   1995 — 1997
Bachelors of Science, Biology

United Way VIP

Experience
Citizens Property Insurance Corporation  May 2015 - Present
Citizens Property Insurance  November 2012 - May 2015
Citizens Property Insurance  April 2011 - December 2012
ista North America   March 2008 - October 2009
Citi  August 2003 - February 2008

Skills
Operations Management, Program Management, Process Improvement, Organizational..., Business Analysis, Analysis, Budgets, Customer Service, Customer Retention, Product Marketing, Product Development, Business Operations, Insurance, Training, Leadership, Quality Assurance, Project Management, Coaching, Management, Team Building, Vendor Management, Property, Strategic Planning, Claims Management, Visio, Call Centers

Education
Florida Community College at Jacksonville   2006 — 2008
Registered Nursing/Registered Nurse

Experience
CIT  July 2015 - Present
Braswell Home   October 2010 - July 2015
ista North America   2009 - 2010
ista North America   2008 - 2009
ista North America   2003 - 2008
Mental Health Resource Center  2001 - 2003
Fastening Systems Inc.   1991 - 2001
Fastening Systems Inc.   1997 - 1999
Danka Business Systems Inc.   1996 - 1997
Atlas Door Corporation   1995 - 1996

Skills
Microsoft Word, Call Centers, Customer Service, Customer Satisfaction, Outlook, Microsoft Office, Key Account Mangement, Dependable Team Player, Relationship Management, Program Development, Corporate Communications, Communication Skills, Tactical Sales Planning, Event Planning, Professional..., Growth Strategies, Sales Growth, Multi Tasking, Task Management, Task Completion, Building Relationships, Purchasing, Account Management, Team Building, Leadership, Strategic Planning, Process Improvement, Training, Project Management, Sales, Microsoft Excel, Management, Analysis, Business Analysis

Education
National Academy of Sports Medicine   2014 — 2014
Certified Personal Trainer, Personal Fitness Training

University of Florida   1998 — 2000
Bachelor's degree, Psychology, 3.7GPA

Florida Community College at Jacksonville   1996 — 1998
Associate of Arts (A.A.), Physical Sciences

Experience
John Deere Landscapes  February 2012 - Present
Baran Americas   June 2010 - August 2011
ista North America   February 2010 - June 2010
Lucky II LLC   2004 - 2009
Panduit  1997 - 2000
Express Employment Professionals  1995 - 1997

Skills
Recruiting, Employee Relations, Human Resources, Onboarding, Interviews, Employee Benefits, Personnel Management, Management, HRIS, New Hire Orientations, Temporary Placement, Hiring, Sourcing, Job Descriptions, Screening, Ultipro, ADP HRB, Applicant Tracking..., ATS, Team Building

Education
Furman University
BA, Business Administration

Georgia State University
Master of Business Administration (MBA), Human Resources

Experience
Intradiem  2009 - Present
ista North America   February 2005 - December 2008
Georgia-Pacific Corporation  1992 - 2001
American Express Travel Related Services  1986 - 1989
SITA  1985 - 1986
Unisys  1979 - 1982

Skills
CRM, SQL, Project Management, Enterprise Software, SOA, Strategy, SaaS, Leadership, Quality Assurance, .NET, Microsoft SQL Server, Agile Methodologies, SDLC, Business Intelligence, Integration, Software Project..., XML, Web Services, SharePoint, Software Development, Requirements Analysis, Cloud Computing, Business Analysis

Education
Central Michigan University
BS, Computer Science

Experience
RPM Consulting, Inc.   August 2012 - Present
ista North America   October 2008 - July 2012
RPM Consulting, Inc.   September 2007 - January 2009
Ermas Consulting, Inc.   June 2006 - September 2007
ComputerJobs.com  1999 - 2006

Skills
Business Analysis, Project Management, Software Project..., Program Management, Business Intelligence, Integration, SDLC, Management, Process Improvement, Leadership, Competitive Analysis, Six Sigma, Visio, Microsoft SQL Server, PMP, Enterprise Software, Vendor Management

Education
Furman University   1983 — 1987
Bachelor's degree, Double Major: Computer Science and French

Experience
YES Energy Management  May 2012 - Present
ista North America   February 2002 - May 2012
ista North America   July 2005 - February 2007
ista North America   December 2003 - July 2005
Jacksonville Zoo and Gardens  August 2002 - December 2003

Skills
Microsoft Office, Excel, Customer Service, Analysis, Cash Management, Problem Solving, Process Improvement, Microsoft Excel, Accounting, Financial Reporting, Budgets, Financial Analysis, Accounts Payable, Invoicing, SAP, Forecasting, Business Analysis

Education
Penn Foster   2014 — 2015
Certificate, Accounting Essentials

Professional Career Development Institute   2002 — 2003
Certificate, Accounting, 4.0

Bristol Community College   2002 — 2002
Certificate, Pharmacy Technician

Fisher College   2001 — 2001
Microsoft Office Suite, Certificate

Thompson Education Direct   2000 — 2001
Ceritifcate, Medical Billing and Coding, 4.0

Experience
Brightree Solutions   July 2012 - Present
ista North America   March 2010 - June 2011
ista North America   January 2007 - March 2010

Skills
.NET, TFS, T-SQL, WCF, C#, Microsoft SQL Server, SSRS, Visual Studio, ASP.NET, XML, Web Services, Scrum, Agile Methodologies, SSIS, SQL, VB.NET, ASP.NET MVC, WPF, Software Development, IIS, ADO.NET, LINQ, WinForms, Silverlight

Education
Columbus State University   1994 — 1998
Bachelor of Science (BS), Computer Science

Experience
The Home Depot  February 2011 - Present
The Home Depot  August 2009 - Present
Youth Leadership Academy  2010 - 2010
FleetCor  September 2007 - May 2009
ista North America   2006 - 2007
WaMu  February 2002 - February 2006

Skills
Project Management, Customer Service, Microsoft Office, Process Improvement, Business Development, Microsoft Excel, Retail, Data Entry, Event Planning, Business Analysis, Training

Education
Morris Brown College   2011 — 2013

Florence-Darlington Tech   2002 — 2003
Biology

Francis Marion University   1996 — 1998
Business Administration

Francis Marion University   1996 — 1998

Darlington High   1995 — 1996

Darlington High School

Experience
Walgreens  February 2013 - Present
Thermo Fisher Scientific  December 2011 - January 2013
ista North America   October 2010 - December 2011
ista North America   May 2007 - October 2010
Philips Medical Systems  June 2005 - May 2007
Georgia Department of Juvenile Justice  May 2003 - June 2005

Skills
C#, T-SQL, .NET, ASP.NET, Microsoft SQL Server, Agile Methodologies, Web Services, WCF, TFS, Ektron, SQL, ASP.NET MVC, SSRS, SSIS, Scrum, VB.NET, Visual Studio, IIS, Entity Framework, Test Driven Development

Education
Irkutsk State Technical University   1990 — 1995
Master's Degree, Information Technology

Irkutsk State Economy Academy   1996 — 1998
Bachelor's Degree, Economics

Experience
Southpoint Community Church  July 2012 - Present
ista North America   January 2005 - March 2011
Sentinel Realty   March 2004 - January 2005

Skills
Training, Team Building, Microsoft Office, Customer Service, Budgets, Customer Management, Event Planning, Microsoft Excel, Teamwork, Account Management, Business Analysis, Management, Analysis, Strategic Planning, Sales

Education
University of Central Florida   2002 — 2004

Daytona State College   2000 — 2002
AA

Experience
ista North America   September 2008 - June 2012
ista North America   December 2005 - September 2008
Epoch Mnagement   2001 - 2005

Skills
Process Improvement, Customer Service, Account Management, Budgets, Team Building, Microsoft Office, Analysis, Microsoft Excel, SharePoint, Access

Education
Florida State College at Jacksonville   2007 — 2016
Associate's Degree, Computer Science and Information Technologies, Junior

Experience
CGI Federal  July 2015 - Present
Aurea Energy Services   January 2014 - November 2014
ista North America   June 2002 - December 2013
EC Power  March 2001 - June 2002
EC Power  December 1999 - March 2001
EC Power  2000 - 2001

Skills
SSIS, SSRS, Replication, Stored Procedures, T-SQL, Agile Methodologies, Database Administration, Data Modeling, ETL, XML, Software Development, Integration, Databases, Unix, Oracle, SQL Tuning, Requirements Analysis, Oracle Database, Process Improvement, Disaster Recovery, Business Analysis

Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Marketing

University of Houston-Clear Lake
Management Information Systems, General

Experience
ista North America   March 2007 - Present
UPS  2002 - 2007
Adecco  October 2001 - April 2002

Education
California State University-Sacramento

Experience
YES Energy Management  December 2011 - Present
ista North America   January 2010 - December 2011
City of Cripple Creek  August 2007 - January 2010
Energy Billing Systems  June 2001 - March 2007
360 Networks  May 2000 - June 2001

Skills
New Business Development, Financial Analysis, Customer Service, Analysis, Outlook, SQL, Account Management, Contract Negotiation, Invoicing, Process Improvement, Troubleshooting, Microsoft Excel, Management, Negotiation, Energy Management, Access, Microsoft Office, Sales Management, Energy Efficiency, Strategic Planning, Windows, Team Building, Property Management, Software Documentation, Business Analysis, Databases, Microsoft SQL Server, Budgets, Project Management, Water, Utility Billing, Accounts Receivable

Education
Adams State University
Bachelor of Arts, Sports and Exercise Management and Business Administration

Experience
Key Energy Services  July 2014 - Present
Key Energy Services  March 2014 - July 2014
Key Energy Services  February 2012 - March 2014
Key Energy Services  August 2011 - March 2012
Key Energy Services  October 2010 - August 2011
Key Energy Services  August 2007 - October 2010
ista North America   August 2006 - October 2007
Nestle Waters  August 2001 - August 2006

Skills
Process Improvement, Operations Management, Business Strategy, Strategic Thinking, Business Process..., Change Management, Supply Chain, Supply Chain Management, Petroleum, Procurement, Oil/Gas, Leadership, New Business Development, SAP, Budgets, Management, Six Sigma, Contract Management, Quality Assurance, Continuous Improvement, Contract Negotiation, Process Engineering, Supervisory Skills, Natural Gas, Energy, Upstream, Oil & Gas Industry, Gas, Strategy, Energy Industry, Engineering, Safety Management..., Project Planning, Onshore, Analysis, Drilling, Offshore Drilling, Oilfield, Pipelines, Logistics, Completions, Stimulation, Business Development, Strategic Planning, Project Management, Completion, Oil & Gas

Education
Arizona State University   2005 — 2006
Six Sigma Green Belt

Infinity QS   2004 — 2004
Statistical Process Control

Gannon University   1997 — 2001
Bachelor of Science (B.S.), Environmental Science

Experience
Accumen Inc.  April 2013 - Present
InnovaSystems International  January 2009 - April 2013
Quality Built  2003 - January 2009
Ista International   2001 - 2003
ista North America   2001 - 2003
Viterra Energy Services   2000 - 2003
California Health Medical Billing   2000 - 2001
United States Navy  September 1995 - May 2000

Skills
Data Warehousing, Business Intelligence, SSIS, Healthcare Analytics, Microsoft SQL Server, SSRS, ETL, T-SQL, Data Modeling, SharePoint, Data Integration, Dimensional Modeling, SQL, TFS, ASP.NET, .NET, Software Development, Analysis Services, C#, VB.NET, WCF, Visual Studio, SQL Azure, Stored Procedures, Scrum, DTS, Crystal Reports, Access, Microsoft CRM, Table Design, Back-end Programming, Microsoft BI Suite, Relational Data Modeling, SQL Tuning, SQL Server Management..., Master Data Management, Data Quality, HL7, Full SDLC, Amazon Web Services..., Databases, Database Design, Integration, Analytics, Business Analysis

Education
San Diego State University-California State University   2000 — 2005
Master of Business Administration (MBA), Management Information Systems

Clarion University of Pennsylvania   1995 — 1995

Indiana University of Pennsylvania   1994 — 1994

Redbank Valley High School   1990 — 1994

Experience
ista North America   July 2008 - Present
SCS Engineers  April 2007 - June 2008
Multiple Organizations  August 2002 - March 2007
McMaster-Carr  1999 - 2002

Skills
Contract Negotiation, Strategic Planning, Account Management, New Business Development, Operations Management, Management, Process Improvement, Business Development, Budgets, Contract Management, Negotiation, Forecasting, Team Building

Education
Claremont McKenna College   1995 — 1999
BA

Experience
Imaging Technologies  May 2008 - January 2009
ista North America   2000 - 2008
USI Energy  2000 - 2005

Skills
Financial Reporting, Accounts Receivable, Cash Management, General Ledger, Account Reconciliation, Financial Statements, Forecasting, Sarbanes-Oxley Act, Process Improvement, Budgets, Financial Analysis, Financial Accounting, Management, Journal Entries, Accounts Payable, Accruals, Accounting, Variance Analysis, Internal Controls

Education
Ahmadu Bello University   1976 — 1979
B. SC, Accounting

Experience
Sutera Corporation   February 2014 - Present
Mode Publishing, LLC   1998 - Present
GreenSmartLiving / Geo   August 2012 - January 2014
APAC Customer Services  July 2011 - June 2012
APAC Customer Services  May 2010 - July 2011
Convergys  June 2008 - May 2010
ista North America   October 2005 - June 2008
ista North America   January 2002 - October 2005
Technoprint International   September 1999 - December 2001

Skills
Process Improvement, Business Intelligence, Performance Management, Analytics, Analysis, Leadership, Strategic Planning, Business Process, Call Center, Strategy, Six Sigma, Management, Budgets, BPO, Business Process..., Vendor Management, Call Centers, Business Development, Sales Operations, Human Resources

Education
Six Sigma Certification   2006 — 2006
Green Belt, Six Sigma Certification

California State University-San Marcos - College of Business Administration   2001 — 2004
Accounting

Experience
Ingenious Med  December 2014 - Present
ista North America   October 2010 - November 2014
LGR Telecommunications  September 2008 - August 2010
T-Mobile  August 2007 - September 2008
Alliance Data  December 2004 - August 2007

Skills
SQL, Oracle, PL/SQL, T-SQL, SDLC, Unix, WPF, Microsoft SQL Server, C#, Testing, Visio, ASP, SharePoint, Business Analysis, Requirements Analysis, SSRS, VBScript, XML, Web Services, Data Modeling, TFS, Software Development, LINQ, ASP.NET MVC, ASP.NET, Web Development, Visual Basic, .NET, Scrum, VB.NET, ADO.NET, WCF, Database Design, Visual Studio, SOA, Agile Methodologies, Databases, Data Warehousing, SSIS, IIS, Stored Procedures, Systems Analysis, XSLT, Software Project..., Active Reports, Crystal Reports, MSBuild, Windows 7

Education
Southern Polytechnic State University   2002 — 2007
Bachelor's Degree, Computer Engineering Technology

Fort Valley State University   1996 — 2000
Bachelor's Degree, Mathematics

Experience
VSCHOOLZ, Inc.   February 2012 - Present
VSCHOOLZ, Inc.   September 2011 - January 2012
ista North America   October 2010 - September 2011
ista North America   November 2008 - November 2010
InterSoft Technologies, Inc.   March 1997 - December 2008
iPay Technologies  2006 - 2008
Lydian Data Services  2002 - 2006
Semtor, Inc.   March 2002 - August 2002
ID Technologies   1994 - 1997
Motorola, Customer Owned Paging Group   1993 - 1994

Skills
TFS, .NET, T-SQL, WCF, Microsoft SQL Server

Education
Florida International University   1992 — 1994

University of Florida   1989 — 1992

Experience
Global Tiling, Inc.   May 2009 - Present
ACSS VIBROTEC LLC   January 2007 - April 2009
ista North America   December 2005 - December 2006
ACSS VIBROTEC LLC   October 1999 - November 2005
MIGUA Fugensysteme   July 1997 - September 1999

Skills
Contract Negotiation, Product Development, Strategic Planning, Sales Management, Contract Management, Team Building, Cross-functional Team..., New Business Development, Negotiation, Process Improvement, Business Development, Account Management, Operations Management

Education
Technische Hochschule Mittelhessen   1989 — 1994
Diplom-Ingenieur, Energie- und Waermetechnik

Experience
Praecipio Consulting  October 2014 - Present
Consultant  September 2013 - October 2014
Black & Veatch  March 2011 - September 2013
Black & Veatch  2012 - 2013
Ista North America   June 2007 - April 2011
EC Power  June 2007 - October 2009
ERCOT  2001 - 2006
Electric Reliability Council of Texas  2001 - 2006
EcomWorldWide/Artios   1999 - 2001

Skills
ITIL, Management, Project Management, ITIL Certified, EDI, IT Operations Management, SDLC, IT Operations, Vendor Management, Business Analysis, Requirements Analysis, IT Strategy, Change Management, Integration, Process Improvement, IT Management, Software Project..., Visio, Infrastructure, Business Process..., Leadership, SharePoint, Troubleshooting, Information Technology, Software Development

Education
Bellevue University   1999 — 2001
Bachelor of Science, Business Administration of Techncial Studies

Vatterott College   1998 — 2000
Associates Degree, Computer Programming

Experience
YES Energy Management  May 2012 - Present
ista North America   January 2012 - Present
ista North America   May 2011 - March 2012
ista North America   October 2007 - July 2011
Southern Cross Corp.  October 1995 - April 2005

Skills
Process Improvement, Smart Grid, Energy, Strategic Planning, Project Management, Business Analysis, Energy Management, Contract Negotiation, Business Process..., Analysis, Six Sigma, Demand Response, Budgets, Business Intelligence, Contract Management, Management, Financial Analysis, Troubleshooting, Operations Management

Education
Brenau University   1990 — 1993
MBA, Statistical Process Controls - Quality Management

Experience
ista North America   June 2010 - Present
THE ATLANTA JOURNAL-CONSTITUTION (AJC)   January 2000 - January 2009
IBM  January 1994 - January 2000

Skills
HTML, CSS, JavaScript, XML, Software Development, Unix, MySQL, Java, Microsoft SQL Server, C#, Visio, Troubleshooting

Education
DeVry Institute of Technology
Bachelor, Electronic Engineering

Experience
Yardi / Formally a division of ista North America   May 2012 - Present
Ista- North America  June 2009 - May 2012
Ista- North America  June 2008 - June 2009
Thompson - Walton Associates   November 2004 - December 2008
Thompson - Walton Associates   August 2004 - December 2008
Outsourcing Solutions, INC  January 2000 - November 2005

Skills
Excel, Sage Pro, Microsoft Office, 10 Key, SAP R/3, Accounts Receivable, Account Reconciliation, Account Retention, Accounting Research, Attention To Detail, Collections, Billing, Real Estate, Property Management, Notary Public, Attitude, Staff Training, Invoicing, Microsoft Excel, Financial Analysis, Forecasting, SAP, Accounting, Financial Accounting, Management, Bank Reconciliation, Cash Management, Customer Retention, Budgets, Outlook, Accounts Payable, Process Improvement, Auditing

Education
American InterContinental University   2012 — 2014
Bachelor's degree, Accounting, A

Anderson University (SC)

University of Phoenix
Bachelor, Accounting;

Experience
Tipping Point Gaming   January 2012 - Present
ista North America   December 2008 - December 2011

Skills
Subversion, TFS, C#, PMP, CSS, Process Improvement, T-SQL, Powershell, WCF, .NET, Test Driven Development, Software Development, Microsoft SQL Server, SharePoint, SSIS, REST, SOA, ASP.NET MVC, Web Services, Agile Methodologies, Entity Framework, Silverlight, ASP.NET, IIS, LINQ, ADO.NET, Scrum, SSRS, Visual Studio, Software Engineering, WPF

Education
Georgia Institute of Technology   1993 — 1998
BS, Computer Science

Experience
CALIFORNIA CREDITS GROUP  February 2008 - November 2008
INTERCOASTAL GROUP OF COMPANIES - Real Estate Investment and Management Company   September 2007 - February 2008
ista North America   July 2001 - May 2007
W.R. Associates, Inc   June 1994 - April 2001

Skills
Benefits Administration, Employee Relations, Budgets, Employee Benefits, Management, Performance Management, Process Improvement, Recruiting, Strategic Planning

Education
Chapman University

Experience
AT&T  Project Manager / Work Intake ManagerAT&TOctober 2014 - Present
ista North America   March 2013 - October 2014
ista North America   June 2010 - March 2012
TSYS  2002 - 2010
The Intercept Group  1998 - 2000

Skills
Business Analysis, SDLC, Visio, SharePoint, Agile Methodologies, Process Improvement, Requirements Analysis, Requirements Gathering, Software Project..., SQL, Microsoft SQL Server, Business Process..., Business Requirements, Integration, EDI, Analysis, Project Planning, Scrum, Project Management, TFS, XML, User Acceptance Testing, .NET, Business Process, Deregulation, Electricity Markets, Operations Management, Data Management, Agile Project Management, Software Documentation

Education
Auburn University   1997 — 1999
Bachelor of Science (BS), Management Information Systems, General

Enterprise State Community College   1994 — 1997
Bachelor of Arts (BA)

Experience
Stericycle  February 2012 - August 2014
H&R Block  December 2011 - April 2012
ista North America   July 2008 - January 2010
CTDI  June 2007 - February 2008
Giben America   September 2000 - May 2004

Skills
HIPAA, Data Entry, Access, Software Documentation, Outlook, Healthcare, Customer Service, Medical Terminology, Microsoft Office, Microsoft Excel, PowerPoint, Process Improvement, 4D, Budgets, Research, Accounts Receivable, Office Management, Human Resources, Microsoft Office 2007, Administrative...

Education
Colorado Technical University   2012 — 2014
Associates, Administrative Health Services, 3.6

Experience
Optima Healthcare Solutions  February 2015 - Present
Optima Healthcare Solutions  January 2012 - Present
ista North America   February 2010 - January 2012
Silverton Bank, N.A.   October 2008 - October 2009
Paradigm Infotech  April 2006 - September 2008

Skills
Software Quality..., QTP, Rational Performance..., User Acceptance Testing, Quality Center, Agile Methodologies, SDLC, T-SQL, Testing, SSIS, SSRS, Business Analysis, Test Planning, Regression Testing, Software Development, Test Automation, SQL, Scrum, Requirements Analysis, TFS, Microsoft SQL Server, .NET, Agile Project Management, HP QTP, Quality Assurance, Software Project..., Test Driven Development, Web Services, HP Quality Center, Manual Testing, Selenium, XML

Education
Andhra University   1999 — 2001
Masters, computer Science

Nagarjuna University   1994 — 1998
BS, computer Scirnce

Experience
Equifax  April 2013 - Present
Park Place Technologies  December 2010 - April 2013
ista North America   July 2005 - December 2010
Auto Club Group  July 2004 - May 2005

Skills
Data Analysis, Operations Management, Accounts Payable, Process Improvement, Budgets, Team Building, Leadership, Account Management, Customer Service, Management, Inventory Management, Outlook, Microsoft Excel, Project Planning, Financial Analysis, New Business Development, Sales Process

Education
Strayer University-Georgia   2006 — 2012
Bachlelor of Business Administration, Business Administration and Management, General

Art Institute of Atlanta   1991 — 1992
Associate of Arts (A.A.), Music

Experience
Assurant Specialty Property  August 2007 - Present
ista North America   February 2004 - April 2007
Verizon Wireless  September 2001 - October 2003

Skills
Customer Service, Property & Casualty..., General Insurance, Public Speaking, Liability, Microsoft Office, Underwriting, Insurance

Education
Claflin University   1986 — 1991
Bachelor of Science (BS), Business Administration/Computer Science