ITC Service Group, Inc.
Industry: Company
DescriptionFounded: 1999 Subsidiary: Costrotta Construction Management, Inc.
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ITC Service Group, Inc. Employees
ITC Service Group, Inc. July 2015 - Present
Expert Business Development May 2015 - July 2015
Luna Data Solutions January 2014 - February 2015
Lead Generation Specialist February 2011 - January 2014
NAS Recruitment Communications October 2010 - February 2011
Texas Legal Protection Plan March 2009 - October 2010
L.K. Jordan & Associates August 2005 - July 2008
Randstad August 2003 - February 2005
Accounting Principals May 2000 - March 2003
OfficeTeam 1997 - 2000
Skills
Technical Recruiting, Sales Management, Marketing Strategy, Purchasing, Customer Relations, Vendor Management, Onboarding, Insurance, Contract Negotiation, Staffing Services, Temporary Staffing, Benefits, Account Management, Talent Acquisition, New Business Development, Full-cycle Recruiting, Hiring, Interviewing, Employee Relations, Cold Calling, Customer Retention, Salesforce.com, Negotiation, Outlook, Consultative Selling, Applicant Tracking..., Organizational..., Coaching, Strategic Planning, Advertising, Contract Negotiations, SaaS, Social Media Marketing, Team Building, Lead Generation, Online Marketing, Performance Management, Budgeting, PowerPoint, Recruitment/Retention, Public Speaking, Contract Management, Team Leadership, Talent Management, Public Relations, Marketing Communications, B2B, Mentoring, Problem Solving, Marketo
Education
Columbia Southern University 2011 — 2014
Master of Business Administration (M.B.A.), Marketing, 3.6
Columbia Southern University 2008 — 2011
BSBA, Marketing
Webster University 1990 — 1992
Conservatory of Theater Arts Program
Quince Orchard HS 1987 — 1990
HS Diploma
Siemens June 2015 - Present
Toshiba Business Solutions May 2015 - June 2015
ITC Service Group, Inc. April 2015 - May 2015
Milltel June 2014 - October 2014
Ericsson December 2013 - March 2014
FIREHOUSE WINDOW AND TINT June 2011 - November 2013
Skills
Electronics, Leadership, Microsoft Excel, Management, Customer Service, Analysis, Microsoft Office, Networking, Public Speaking, Troubleshooting, Software Installation, Microsoft Word, Windows, Active Directory, PowerPoint, Teaching, Team Building
Education
Centriq Training 2014 — 2015
It administrator, Network and System Administration/Administrator
Pinnacle Career Institute-South Kansas City 2013 — 2014
Associate's degree, Electronics
Citrus Heights Water District July 2012 - Present
AFL Network Services 2010 - 2011
O.C. Communications 2010 - 2010
Universal Network Development Corporation 2007 - 2008
ITC Service Group, Inc. 2006 - 2007
ITC Service Group, Inc. 2004 - 2006
O.C. Communications 2004 - 2004
Skills
AutoCAD, Microsoft Office, Mac OS X, Windows XP Professional, ARES, FTTN, F2 conditioning, pair bonding, FTTCS, fielding, Photoshop, Fiber Optics, Routers, OSP, Telecommunications, Software Installation, Computer Hardware, LAN-WAN, CompTIA A Certification, Cables, Cabling, Optical Fiber, IP, Windows, Computer Repair
Education
TechSkills of Sacramento 2009 — 2010
MCSA, I.T., 4.0
Precision Technical Institute 2004 — 2004
AUTOCAD, DRAFTING, 4.0
College of the Siskiyous 1999 — 2003
A.A., ART, 3.0
Tonganoxie High School August 2015 - Present
Cerner Corporation October 2014 - Present
ITC Service Group, Inc. December 2013 - September 2014
Hiawatha Broadband Communications, Inc August 2011 - December 2013
Ace Communications Group March 2009 - April 2011
University of Minnesota 2007 - 2008
Skills
Microsoft Office, Customer Service, Public Speaking, Leadership, Microsoft Excel, Team Building, Sales, Event Planning, Troubleshooting, Social Media
Education
Winona State University 2008 — 2010
Master's degree, Sport Management
University of Minnesota-Twin Cities 2004 — 2008
Bachelor's degree, Sport Management
Plainview High School 1999 — 2004
Fujitsu October 2013 - Present
ITC Service Group, Inc. August 2010 - April 2012
RJE Telecom February 2004 - July 2010
Judges Staffing/Progress Energy December 2001 - November 2002
OSP Consultants & Parsons Telecom/BellSouth September 1997 - September 2001
Carolina Mudcats 1990 - 1997
Skills
Fiber Optics, Vendor Management, Telecommunications, Wireless, VoIP, Ethernet, Project Management, Certified Project..., Program Management..., Project Plans, Project Charter, Project Status Reporting, Task Assignment, Progress Tracking, Resource Leveling, Project Planning, Contract Negotiation, PMP, Microwave, Computer Network..., LTE, Cellular Communications, GSM, RF, UMTS, Management, 3G, WiMAX, 2G, RF Engineering, Networking, Program Management, Leadership, Integration, IP, Process Improvement
Education
University of North Carolina at Charlotte 2013 — 2016
BS, Electrical and Electronics Engineering
Nash Community College
Associate of Arts and Sciences (A.A.S.), Electrical and Electronics Engineering, 3.47GPA out of 4.0
ITC Service Group, Inc. February 2015 - Present
AT&T August 1981 - December 2013
Skills
Fiber Optics, Wireless, VoIP, Optical Fiber, Telephony, Outside Plant, Cable Splicer, Coaxial Installation, Ethernet Installation, Network Troubleshooting, Cable placing and...
Education
RWM Fiber Optics 2014 — 2014
Fiber Optics
Long Beach City College
Pasadena City College
ITC Service Group, Inc. June 2014 - Present
Signature Casino Parties August 2000 - Present
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, AutoCAD, Windows, PowerPoint, Outlook, Customer Service, Photoshop, English, Research, Project Management, Visio, CAD
Education
American River College 2013 — 2014
Geographic Information Science and Cartography
Sacramento City College 2011 — 2013
Associate of Science (A.S.), Engineering Design Technology
ITC Service Group, Inc. November 2014 - Present
TelePacific Communications September 2011 - October 2014
L.K. Jordan & Associates November 2010 - September 2011
Capstone Mechanical February 2011 - May 2011
Cision January 2008 - September 2010
Waco ISD January 2006 - May 2006
Baylor University January 2005 - December 2005
Skills
Adobe Creative Suite, Photoshop, Public Relations, Photography, Fashion Photography, Fine Art Photography, Portrait Photography, Marketing, Event Planning, Management
Education
Baylor University 2003 — 2007
Bachelor’s Degree, Journalism and Studio Fine Art Photography
ITC Service Group, Inc. November 2013 - Present
ITC Service Group, Inc. July 2010 - November 2013
Viasys International, LLC February 2006 - May 2010
Skills
Leadership, Telephony, Conflict Management, Communication Skills, Business Process..., Microsoft Excel, Fiber Optic Networks
Education
NCTC 2005 — 2006
NA, Fiber Splicing and Telephony
California State University-San Marcos 1996 — 2000
NA, Business Administration, Management and Operations
ITC Service Group, Inc. June 2015 - Present
Black & Veatch - Telecom Division September 2014 - January 2015
CCI Systems, Inc September 2013 - July 2014
Self Employed February 2007 - August 2013
Viasys Network Services February 2004 - January 2007
Advance Broadband System Services January 1999 - December 2004
Telecom Asia - UTV (Universal Television Network) October 1996 - September 1998
Multi Canal TV a Cabo September 1994 - September 1996
Bermuda Cablevision June 1992 - August 1994
Rite Cable Construction April 1988 - May 1992
Skills
FCC General Class..., Experience in AutoCAD..., Microsoft Word, Excel,..., Telecommunications, Strategic Planning, Project Management, New Business Development, Customer Service, Negotiation, Team Building, VoIP, Microsoft Office, Business Strategy, Product Development, Coaching, Wireless, Budgets, Fiber Optics, Transmission, Testing, Optical Fiber, Cabling, RF, Microwave, Troubleshooting, Broadband, Networking, Outside Plant, Network Design, Program Management, Ethernet, Switches, Management, IP, Computer Network..., IPTV, Start-ups, WiFi, Network Engineering, Cellular Communications, T1, Telephony, LTE, Routing, MPLS, Wireless Networking, DSL, WAN, Network Architecture, SIP
Education
Chattanooga State Community College 1994 — 1995
General Studies - 90 plus hours, Electrical, Electronics and Communications Engineering, 3.98 GPA
National Cable Television Institute 1992 — 1994
Certification - 2 Year, Cable TV Basics through Advanced
ITC Service Group, Inc. October 2013 - Present
ITC Service Group, Inc. September 2013 - February 2014
University of Utah July 2008 - September 2011
Neils fugal sons co May 2001 - July 2008
Skills
Team Mentoring, Project Management, Training, Wireless, Customer Satisfaction, Optical Fiber, Troubleshooting, Testing, Customer Relations, Problem Solving, Customer Service, Team Building, Team Leadership, Project Planning, Coaching, Leadership, Cabling, Supervisory Skills, Supervisory Experience, Time Management, Team Management, Analysis, Wireless Networking, Public Speaking, Youth Mentoring, Mentoring Of Staff, Telecommunications, Mentoring New Hires, Project Coordination, Supervisory Management, Human Resources, Program Management, Employee Training, Constructive Feedback, Teamwork, Cross-functional Team..., Leadership Development, Change Management, Customer Retention, CAD, Strategy, Product Management, Resource Management, Consulting, Performance Management, Recruiting
Education
ITT Technical Institute-Murray 1994 — 1996
Associates Degree of Computer Aided Drafting, CAD
ITC Service Group, Inc. October 2013 - Present
GameStop May 2013 - October 2013
AT&T March 2012 - May 2013
Skills
Customer Service, Quality Assurance, Sales Management, Technical Support, Inventory Management, Personal Training, Customer Satisfaction, Call Centers, Customer Experience, Leadership, Team Leadership, Telecommunications, Time Management, Training, Customer Retention, Sales, Troubleshooting
Education
University of Phoenix 2010 — 2013
Business, IT
SolarCity September 2015 - Present
ITC Service Group, Inc. October 2013 - September 2015
Volt Workforce Solutions January 2012 - September 2013
Volt Workforce Solutions August 2011 - February 2012
Skills
Resume Writing, Public Speaking, Recruiting, Social Networking, Social Media, Customer Service, Microsoft Office, Research, Human Resources, Public Relations, PowerPoint, Outlook, Editing, Career Counseling, Leadership, Training, Mentoring, Problem Solving, Interviews, Employee Relations, Strategy, Data Entry, Screening Resumes, Negotiation, Temporary Staffing, Marketing Strategy, Applicant Tracking...
Education
California State University-Chico 2008 — 2010
Communication StudiesM.A, Communication Studies
California State University-Chico 2004 — 2008
Communications StudiesB.A, Option; Organizational Communication
Foothill
Exelis November 2014 - Present
Exelis April 2006 - Present
Technicianmarketplace.com April 2006 - December 2006
Butler Telecom February 2002 - November 2006
ITC Service Group, Inc. December 2005 - April 2006
Ajilon Consulting October 2005 - December 2005
EchoStar Corporation August 2004 - April 2005
Via Source Communications April 2001 - July 2001
Volt Telecom Group January 2001 - March 2001
Volt Telecom Group September 2000 - January 2001
Skills
Testing, Troubleshooting, Test Equipment, RF, Electronics, Requirements Management, Engineering, Test Engineering, Satellite, Telecommunications, Engineering Management, Manufacturing, System Testing, Telelogic DOORS, Spectrum Analyzer, Microsoft Office, Sensors, Software Documentation, PCB design, Spacecraft, AS9100, Labview, Product Development, Failure Analysis, Fiber Optics, Integration, Analog, Aerospace, Windows, System Design, Radar, Space Systems, Program Management, Documentation, Test Planning, Software Installation, Wiring, Automation, Electrical Engineering, Electrical, Production, Requirements Analysis, Assembly, Hardware, Debugging, Microwave, Visio, MS Project, Technical Writing, Problem Solving
Education
Indiana Institute of Technology 2010 — 2012
Masters, Engineering/Management
Indiana Institute of Technology 2008 — 2010
Bachelors, Organizational Leadership
Indiana University—Purdue University Fort Wayne 2006 — 2008
Ivy Tech Community College 2002 — 2005
Associates, Electronic Engineering
Lincoln Trail College 2004 — 2004
Certification, Fiber Optics
Homestead High School 1995 — 1999
Diploma
American Furniture Warehouse May 2015 - Present
ITC Service Group, Inc. April 2014 - April 2015
INBD, Inc. January 2013 - November 2013
US Army 2009 - 2012
Pizza Hut January 2001 - February 2009
Skills
Leadership, Microsoft Office, Team Building, Management, Motivation, Strategic Planning, Operations Management, Mentoring, Coaching, Work Ethic, People-oriented, Sales, PowerPoint, Highly Reliable, Teachers, Military Operations, Military Experience, Military Logistics, Military Training, Military Decision..., Combat Lifesaver, Officers, Dependable Team Player, Active DoD Secret..., Training, Army, Operational Planning, Budgets, Outlook, Force Protection, Afghanistan, Military, Intelligence Analysis, Organizational..., Intelligence, Command, Customer Service, Security Clearance, Leadership Development, Team Leadership, DoD, National Security, Defense, Project Planning, Microsoft Excel, Analysis, Process Improvement, Logistics, Government
Education
Grand Canyon University 2014 — 2017
Master of Business Administration (M.B.A.), Emphasis in Project Management, 4.0
Northern Arizona University 2001 — 2005
Bachelor of Science (BS), Elementary and Special Education
Ericsson July 2014 - Present
ITC Service Group, Inc. August 2012 - December 2013
Skills
Telecommunications, Networking, Troubleshooting, VoIP, Cabling, Wireless, Fiber Optics, Optical Fiber, Customer Service, IP, Telephony, Wireless Networking, Ethernet, Computer Network..., Windows, Leadership, Software Installation, Network Design, Broadband, Microsoft Office, TCP/IP, Routers, Switches, Technical Support
Education
ITT Technical Institute-Kansas City 2014 — 2015
Bachelor's degree, Information Technology Project Management
Itt-tech 2010 — 2012
Self Employed August 2004 - Present
ITC Service Group, Inc. November 2010 - December 2012
ETHX November 2009 - November 2010
Sinclair Financial January 2007 - October 2008
Ringland Construction October 2005 - January 2007
Gulf Coast Village October 1999 - April 2004
United States Air Force April 1990 - June 1998
Skills
Risk Management, Change Management, Project Management, IT Management, IT Strategy, IT Operations, IT Solutions, Insurance Adjusting, Catastrophic Insurance..., Logistics, RSA SecurID, VMware Server, Windows Server, Cisco Technologies, Sonicwall, Virtualization, Desktop Administration, System Administration, Systems Analysis, Quality Management, Remote Desktop, Volunteering, Contract Negotiation, Contract Management, Troubleshooting, Networking, VoIP, Software Installation, Management, Disaster Recovery, Wireless, Wireless Networking, Switches, Microsoft Exchange, Servers, Telecommunications, Telephony, SharePoint, Cabling, VMware, Hardware, Routers, Ethernet, Information Technology, Cloud Computing, Fiber Optics, Computer Network..., Technical Support, Windows
Education
Mount Olive College 1996 — 1997
Bachelor's degree, Management and Organzational Development
Community College of the Air Force 1991 — 1995
Associate's degree, Airway Science
Boston University Graduate School of Management
Graduate Studies, Pursuit of MBA / MIS
ITC Service Group, Inc. January 2015 - October 2015
All Weather, Inc. (AWI) August 2014 - November 2014
English Manufacturing May 2013 - February 2014
Schilling Robotics January 2009 - February 2012
PASCO scientific August 1985 - March 2007
Skills
Drafting - Mechanical, Drafting - Electronic, PCB layout design, Product Design, Electro-Mechanical..., Solidworks, Design for Manufacturing, Solid Modeling, CAD, Mechanical Drawings, CAD/CAM, Electro-mechanical, Bill of Materials, Altium, AutoCAD, PCB design, Altium Designer, Schematic Capture, Robotics, Manufacturing, Engineering, PCB Design, Orcad, Electronics, SolidWorks
Education
Arizona Automotive Institute 1982 — 1983
Certificate of Completion, Electronic Drafting
Mt. Eden High School 1978 — 1982
Diploma, Industrial Drafting
ITC Service Group, Inc. February 2015 - Present
TelePacific Communications July 2013 - February 2015
Teletrac February 2013 - July 2013
7-Eleven October 2011 - January 2013
AvisBudget Group September 2007 - September 2011
Overhead Door Company of Atlanta 2002 - 2006
NCS Pearson 2001 - 2002
American Business Training September 1993 - September 2000
Skills
Talent Management, Succession Planning, HRIS, Performance Management, Deferred Compensation, Employee Engagement, Applicant Tracking..., Employer Branding, HR Consulting, Workforce Planning, Employee Benefits, Team Building, Interviews, HR Policies, New Hire Orientations, Time Management, Benefits Negotiation, Change Management, Start-ups, Outsourcing, Labor Relations, Management, Sales, Contract Recruitment, Screening, Taleo, Screening Resumes, Leadership Development, Hiring, Sales Operations, Benefits Administration, Employee Training, Negotiation, Staffing Services, Job Fairs, Job Descriptions, Cold Calling, Recruitment Advertising, Leadership, Training, Recruiting
Education
University of South Alabama 1972 — 1973
MA, Education/English
University of West Florida 1970 — 1972
BA, Social Studies
Pensacola Junior College 1967 — 1970
ITC Service Group, Inc. July 2014 - Present
ITT Technical Institute August 2013 - Present
Target September 2010 - September 2013
Powerplay Internet Game Lounge August 2008 - October 2012
California Culinary Academy July 2008 - July 2009
Skills
Customer Service, Time Management, Cashiering, Merchandising, Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Retail, Microsoft Excel, Critical Thinking, Teamwork, Leadership, Facebook, Public Speaking, Operating Systems, Systems Analysis
Education
ITT Technical Institute-Rancho Cordova 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
California Culinary Academy 2008 — 2009
Hospitality Administration/Management
ITC Service Group, Inc. September 2013 - December 2013
U.S. Coast Guard 2008 - 2013
Skills
Military Experience, Telecommunications, Electronics Repair, Electronics, Electricity, Radio, Appliance Repair, Home Appliances, Appliances, Networking, Circuit board repair, Troubleshooting
Education
Macomb Community College 2007 — 2008
Associate of Arts (A.A.)
Nexius January 2015 - June 2015
Mycom August 2013 - October 2014
Black & Veatch April 2012 - April 2013
Sebastian August 2010 - April 2012
ITC Service Group, Inc. 2008 - 2010
TEKsystems July 2007 - 2008
Cellular Science February 2004 - 2006
Bechtel July 2001 - July 2002
Skills
Optical Fiber, Wireless, Fiber Optics, Cellular Communications, Telecommunications, LTE, UMTS, GSM, Project Planning, RF, Broadband, Engineering, FTTx, Network Design, Cabling, 4G, Construction, Microwave, Outside Plant, Telephony, 3G, Ethernet, WiMAX, AutoCAD, Construction Management, Data Center, Troubleshooting, Wireless Networking, Budgets, Fiber, Data Tracking, Management Engineering, 2G, Vendor Management, Testing, Networking, Transmission, Network Engineering, Cellular, Project Estimation, CAD, Managed Services, Microstation, Wireless Broadband, Mobile Communications, Product Management, WCS, Project Management, CDMA, RF Engineering
Education
Telkore 2015 — 2015
Wireless Construction Standards, Wireless Construction
University of Phoenix 1998 — 2003
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.8
ITT Technical Institute-Oxnard 1996 — 1998
Associate of Science (A.S.), CAD/CADD Design, 4.0
Coast to coast gc January 2013 - Present
ITC Service Group, Inc. July 2011 - December 2013
ITC SERVICING GROUP July 2011 - December 2012
Pratt communications June 2010 - July 2011
Pratt Communication June 2010 - July 2011
Treasure Island hotel & Casino August 2009 - June 2010
Ace-Comm August 2008 - June 2009
ACE COMMUNICATIONS July 2008 - June 2009
Skills
Telecommunications, cable installation, DSL, IPTV, POTS, Troubleshooting, Customer Service, Cabling, ADSL, Broadband, Routers, Wireless, Telephony, WiFi, Low Voltage, Home Theater, Video Distribution, iPhone, Fiber Optics, Software Installation, Optical Fiber
Education
College of Southern Nevada 2008 — 2008
Business manegment
Bozung Music August 2011 - Present
Tse Si' Ani Studios December 2013 - Present
Seve Vs. Evan December 2002 - Present
Cool Dudes Records January 2003 - Present
ITC Service Group, Inc. November 2013 - January 2015
Inner Mountain January 2004 - 2008
Skills
Singing, Record Labels, Music Publishing, Film Scoring, Songwriting, Music Production, Composing, Music Supervision, Music Licensing, Music Industry, Studio Recording, Lyricist, Audio Engineering, Bands, Audio Mixing, MIDI, Vocal, Audio Post Production, Electronic Music, Band, Pianist, Composition, Post Production, Music, Sound, Film
Education
Graceland University 2002 — 2003
Dropped Out TO ROCK!!! LIVE THE DREAM!!, Music Performance
ITC Service Group, Inc. 2007 - Present
AT&T California 1976 - 2007
Education
Monterey Peninsula College 1972 — 1974
AS, Occupational Therapy
Seaside High School 1969 — 1972
Fujitsu Network Communications November 2013 - Present
ITC Service Group, Inc. January 2011 - November 2013
Independant Insurance Broker July 2010 - January 2013
Verizon Wireless 2006 - 2010
Skills
Customer Satisfaction, Team Leadership, Sales Operations, Sales Management, Digital Electronics, Marketing, Engineering, Program Management, Telecommunications..., AutoCAD, Telecommunications, Fiber Optics, Electronics, Public Speaking, Leadership Development, Quality Auditing, Sales, Management, Customer Service, Cold Calling, Wireless, Cellular Communications, Business Development, Networking, 4G, LTE, Project Planning, Coaching
Education
King University 2014 — 2015
Master of Business Administration (MBA), Business Administration, Management and Operations
King University 2011 — 2013
Bachelor of Technology (BTech), Computer Science and Engineering (CSE)
King University 2011 — 2012
BBA, Business Management
Northeast State Community College 2003 — 2006
AAS, Electronic Engineering Technology
NX Utilities August 2014 - Present
Leo Properties LLC February 2012 - Present
ITC Service Group, Inc. June 2013 - February 2014
Telecrafter May 2010 - February 2012
Skills
Telecommunications, Cabling, Telephony, Team Leadership, Customer Experience, Tiles, Software Installation, Plumbing, Networking, Customer Retention, Technical Support, Project Planning, Teamwork, Leadership, Mobile Devices, Customer Service, Customer Satisfaction, Coax, Cat5e, Windows, Microsoft Office, Wireless Networking, Wireless Communications..., Cellular Communications, Rigging, Tower Climbing, First Aid, Cpr Certified, Cable Television, Cooking, Whole House Renovations, Residential Roofing
Education
National American University-Zona Rosa 2014 — 2016
Associate's degree, Information Technology
Richwoods High School
Yes
ITC Service Group, Inc. December 2013 - Present
Kelly Services 2010 - December 2013
Skills
Forklift Operator, Customer Service..., Technical Support, Microsoft Office, Customer Service, Training, Microsoft Excel, Sales, Troubleshooting, Team Leadership, Microsoft Word, Human Resources, Time Management
Education
Metropolitan Community College-Business & Technology 2015 — 2017
Associate’s Degree, Computer Systems Networking and Telecommunications, Freshman
Zenefits July 2015 - Present
Aerotek February 2014 - July 2015
Aerotek July 2012 - February 2014
ITC Service Group, Inc. May 2011 - June 2012
Cathy Jean September 2009 - March 2011
Ameriprise Financial Services, Inc. July 2005 - August 2007
Skills
Staffing Services, Recruiting, Technical Recruiting, Internet Recruiting, Talent Acquisition, Applicant Tracking..., Cold Calling, College Recruiting, Screening Resumes, Human Resources, Temporary Placement, Benefits Negotiation, Screening, Permanent Placement, Job Fairs, Contract Recruitment, Networking, Management, Interviews, Staff Augmentation
Education
San Diego State University-California State University 2007 — 2011
BA, Communication
Xerox July 2015 - Present
Sutter Health March 2014 - July 2015
UC Davis 2013 - 2014
ITC Service Group, Inc. 2013 - 2014
Interbrand 2012 - 2012
UC Davis August 2007 - January 2011
CalSTRS 2011 - 2011
Plumas Rural Services 2011 - 2011
UC Davis April 2006 - August 2007
UC Davis September 2006 - June 2007
Skills
Leadership, Entrepreneurship, Business Strategy, Management Consulting, Management, Human Resources, Data Analysis, Public Speaking, Analysis, Project Management, Financial Analysis, Corporate Finance, Operations Management, Start-ups, Corporate Governance, Non-profits, Nonprofits, Customer Service, Strategy, Change Management, Training, Team Leadership, Process Improvement, Budgets, Leadership Development, Business Planning, Business Intelligence, Marketing, Recruiting, Finance, Program Management, Time Management, Consulting
Education
University of California, Davis - Graduate School of Management 2010 — 2012
MBA, Entrepreneurship, General Management, Strategy
University of California, Davis 2004 — 2007
Economics, Economics, Managerial Economics
MI-Connection Communications System September 2015 - Present
ITC Service Group, Inc. March 2015 - Present
AT&T May 2013 - April 2015
Mastech Inc. June 2012 - May 2013
Comput-Tech May 2009 - August 2011
UPS November 2009 - December 2009
D & S Products July 2008 - August 2008
Hendrick Homecare June 2008 - August 2008
Bi-Lo Groceries September 2007 - February 2008
Skills
Microsoft Office, Access, Operating Systems, Networking, Computer Hardware, Windows, Hardware, Management, Software Installation, Customer Service, PowerPoint, Program Management, Public Speaking, Leadership, Troubleshooting, Information Technology, Social Media, Event Planning, Social Networking, Leadership Development, Sales, Vendor Management, Project Management
Education
Full Sail University 2014 — 2015
certificate, Media Communication, 3.00
DeVry University 2009 — 2013
Comcast Cable October 2013 - Present
All Weather, Inc. April 2011 - June 2013
Sam's Club December 2007 - April 2011
Western Placer Unified School District May 2010 - September 2010
ITC Service Group, Inc. February 2007 - August 2008
Sprint February 2001 - January 2007
US Air Force July 1997 - October 2000
Skills
Active Directory, Computer Hardware, Switches, MS Project, Visio, Networking, Troubleshooting, TCP/IP, Testing, Windows Server, Project Management, Linux, Routers, Security, Software Installation, Fiber Optics, Operating Systems, Routing
Education
Heald College 2009 — 2010
AAS, Information Technology with Network Security
University of Phoenix 2004 — 2006
Bachelor, Information Technology
ITC Service Group, Inc. August 2015 - Present
AT&T November 2014 - Present
Pioneer Cables August 2009 - October 2011
ACCOMPLISHMENT November 2009 - March 2010
Qw est Communications Inc January 2008 - December 2008
Qw est Communications Inc July 2000 - December 2008
Qwest Communications 2000 - 2008
Skills
T1, Troubleshooting, Engineering, Cabling, Supervisory Skills, Test Equipment, French, ADSL, Telecommunications, Software Installation, Electronics, Provisioning, Switches, Wireless, Routers, Computer Hardware, Cisco, TCP/IP, Fiber Optics, VoIP, Windows, LAN/WAN, Servers, XP, Telephony, Customer Relations, Network Engineering, Network Design, Problem Solving, Microsoft Office, Active Directory, Testing, Hardware, PBX, Customer Service, Data Center, Visio, Ethernet, Operating Systems, DSL, WAN, IP, CCNA, Cisco Technologies, Call Centers, LAN-WAN, Wireless Networking, DS3
Education
CITY UNIVERSITY WASHINGTON STATE 2003 — 2005
On going BSC, INFORMATION SYSTEMS
Pima Community College 2003 — 2005
National Diploma, Operational Telecommunications
3. St Augustine's High School High School Diplomat 1981 — 1984
GCSE / GED, Project Management
ITC Service Group, Inc. June 2015 - Present
Raul V. Bravo & Associates March 2012 - May 2015
Byers Engineering April 2011 - October 2012
Adecco Technical October 2010 - February 2011
Self Employed September 2010 - December 2010
Aerotek Engineering November 2008 - September 2009
VIKA, Inc. September 2005 - November 2008
RJE Telecom, Inc November 1995 - May 2005
LSSI, Inc April 1994 - November 1995
Skills
AutoCAD, Fiber Optics, Telecommunications..., BIM, Microstation, Engineering, CAD, Schematic, Surveying, GIS, Site Plans, Windows, Microsoft Office, Software Documentation, Microsoft Excel, Specifications, Electronics, Quality Control, Power Distribution, Cabling, Feasibility Studies, Optical Fiber, Testing, Transmission, Ethernet, Project Planning, MicroStation, Telecommunications
Education
Harken & Reiger 2010 — 2010
Certification, Autocad 2010 Civil 3d
San Antonio College 1971 — 1971
Vocational, Surveying/Civil/Drafting
ITC Service Group, Inc. 2013 - May 2014
Various transportation organizations 2008 - 2013
Spinitar January 2007 - December 2007
Kaiser Permanente IT January 2005 - December 2006
Kaiser Permanente IT January 2005 - December 2006
eMedia-C 2004 - 2004
Verizon Wireless 2001 - 2003
Apple 1999 - 2001
Skills
IT Project Coordination, Project Management, MS Project, SharePoint, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Lotus Notes, Documentum, Sametime, Virtual Teams, Collaboration, Workflow Applications, Project Communications, Supervisory Experience, Problem Solving, Information Technology, Windows, Computer Building, Troubleshooting, Active Directory, print management console, Remedy Ticketing System, Remote Access, Customer Service, English, Research, Photoshop, HTML, Budgets, Strategic Planning, C, Visio, Visual Basic, Pascal, 3D Studio Max, Flash Animation, Negotiation, AV, Training, Management, Integration, Software Installation, Leadership, Quality Management
Education
ITT Technical Institute-Rancho Cordova 2012 — 2013
Bachelor of Science (B.S.), Project Management and Administration, A
ITT Technical Institute-Rancho Cordova 2003 — 2005
Associate of Science (A.S.), Information Technology
CenturyLink March 2013 - Present
ITC Service Group, Inc. January 2011 - March 2013
Pratt Communications September 2007 - December 2009
O.C. Communications June 2006 - September 2007
Purdy Construction, Inc. December 2001 - June 2006
Skills
OSHA 10 Hour..., Customer Service, Quality Control, Sales, Construction, Troubleshooting, Software Installation, Electricians, Telecommunications, Networking, Microsoft Office, OSHA
Education
Community College of Southern Nevada 2008 — 2009
n/a, General Studies
Foothill High School 1999 — 2003
High School Diploma, Honors and Advanced Placement Studies
ITC Service Group, Inc. January 2012 - April 2015
RJE Telecom March 2010 - January 2012
RJE Telecom October 2009 - January 2010
Embarq June 2005 - October 2008
FirstEnergy Corp. April 2004 - September 2004
Therm-O-Disc, Inc. December 2002 - November 2003
Skills
Optical Fiber, Engineering, Telecommunications, Wireless, Windows, Fiber Optics, Project Planning, Visio, DWDM
Education
Ohio Northern University 2000 — 2005
BSEE
Hillsdale High School 1996 — 2000
High School Diploma
Faithful+Gould September 2015 - Present
ITC Service Group, Inc. July 2014 - September 2015
Benchmark Contracting September 2013 - January 2014
Martin Harris Construction 2012 - July 2013
MNM Corporation June 2011 - December 2011
Nile Property Management January 2010 - June 2010
Elmi Olindo & Co 2005 - 2008
Montage Inc 2003 - 2004
Skills
Primavera P6, Construction, AutoCAD, Construction Management, MS Project, Microsoft Project, Procurement, Subcontracting, Scheduling, Renovation, Contractors, Contract Management, Project Planning, Civil Engineering, Process Scheduler, Concrete, Value Engineering, Residential Homes, Coordination, Submittals, Project Estimation, Project Bidding, Change Orders, Project Control, Project Management, OSP Construction, OSP Engineering, Cost Control, LEED, Cost Engineering, Management, Materials, Budgets
Education
DeVry University 2012 — 2014
MPM, Project Management
WESTWOOD College 2010 — 2011
B.SC, Construction Management
Addis Ababa University 1993 — 1996
BSC, Engineering
ITC Service Group, Inc. 2013 - 2014
Pioneer Cable Contractors 2012 - 2013
Discover Financial Services 2009 - 2012
Xactware 2006 - 2007
Skills
Training, Wireless, Access, CRM, Troubleshooting, Contract Negotiation, Networking, VoIP, Telecommunications, Account Management, Broadband, Customer Experience, Optical Fiber, Teamwork, Portfolio Management
Education
University of Phoenix 2011 — 2012
Business Administration and Management, General
Natoma Technologies, Inc. October 2013 - Present
ITC Service Group, Inc. October 2012 - October 2013
Allied Network Solutions June 2012 - September 2012
CAI International, Inc. September 2009 - June 2012
The Niello Company December 2006 - July 2009
Niello VW September 2006 - December 2006
Brockway Hair Design May 2004 - September 2006
Niello BMW/ Mini October 2003 - May 2005
Skills
CA Notary, HR Hotlink, Social Networking, Events, Event Planning, Event Management, Corporate Events, Special Event, Live Events, Major Events, Private Events, Coordinating Events, Events Coordination, Media Events, Music Events, Executive Level..., Executive Travel, Heavy Calendaring, Calendar Planning, Travel Arrangements, Business Travel, International Travel, Online Travel, Expense Reports, Expense Management, Personal Events, Executive Administrative, Executive Appointments, Notary Public, File Management, Contract Negotiation, Venue Relations, Venue Scouting, Venue Search, Catering, Recruiting, Technical Recruiting, Trade Shows, Annual Reports, Marketing, Corporate Branding, Interviews, Leadership, Screening, Account Management, Management, Sourcing, Sales, Business Development, Human Resources
Education
Folsom Lake College 2005 — 2008
Associate of Arts (AA), General
Rangeview
ITC Service Group, Inc. April 2015 - Present
Skills
CAD, Microstation, Engineering, AutoCAD, Civil Engineering, Customer Service, Project Engineering, MicroStation, Construction, Project Planning, Project Management, Telecommunications, Microsoft Office, Fiber Optics, Team Leadership, Program Management
Education
Joe Kubert School of Cartoon and Graphic Art 1986 — 1989
Yes, Graphic Design
ITC Service Group, Inc. October 2013 - Present
Raytheon Technical Services Company April 2011 - May 2012
US Army April 2009 - April 2011
US Army March 2008 - March 2009
US Army November 2005 - February 2008
Skills
Management, Leadership, Training, Team Building, Process Improvement, Team Leadership, Logistics, Supply Chain, Program Management, Leadership Development, Strategic Planning, Telecommunications, Contract Negotiation, Project Management, Vendor Management, Supply Chain Management, Account Management, Inventory Control, Troubleshooting, Inventory Management, Forecasting, Negotiation, Networking, Operations Management, Wireless, Project Planning, Business Analysis, Product Development, Social Media, Business Planning, Business Process..., Organizational..., Public Speaking, Research, Recruiting, Risk Management, Teaching, Workplace Safety, Inventory Planning, Client Presentation, Client Expectations..., Event Planning
Education
Excelsior College
Bachelors of Science, Liberal Arts with focus on Administration and Management Studies, GPA 4.0
ITC Service Group, Inc.
Skills
Telecommunications, Wireless, VoIP, Troubleshooting, Networking, IP, Telephony, Ethernet, Network Design, Switches
Education
Grantham University 2012 — 2013
Criminal Justice
ITC Service Group, Inc. July 2013 - March 2014
Majestic Blue Modeling and Staffing June 2010 - May 2013
Helzberg Diamonds May 2011 - September 2012
Better Promos LLC May 2008 - January 2011
Revive Energy Brands May 2008 - January 2011
UMB, Bank June 2010 - December 2010
University of Kansas Medical Center March 2009 - April 2010
Cerner Corporation November 2004 - September 2008
Skills
Project Coordination, Problem Solving, PeopleSoft, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Human Resources, Recruiting, Microsoft Word, Administrative..., Invoicing, Office Management, Executive Reporting, Marketing Research, Cerner, Events, JavaScript, Nursing, Epic Systems, Microsoft Publisher, Training, Team Building, Sales, Leadership
Education
Metropolitan Community College-Blue River 2015 — 2020
Bachelor of Business Administration (B.B.A.), Business Administration and Marketing
Fort Osage Technical School 2008 — 2010
CNA, Nursing Administration
ITC Service Group, Inc. February 2014 - Present
ITC Service Group, Inc. November 2012 - February 2014
US Army February 2004 - February 2014
Skills
Wireless, Fiber Optics, Telecommunications, VoIP, Telephony, Broadband, Cabling, Switches, Networking, Troubleshooting, Cisco Technologies, Computer Network..., LAN-WAN, WAN, IP, Wireless Networking, Network Design, Network Architecture, RF, Cable Modems, Satellite Communications, CCNA, Cables, Network Security, Leadership, Microsoft Office, Software Installation, Customer Service, Routers, Ethernet, Program Management, Optical Fiber, Security, DSL, Microsoft Excel, Cellular Communications, Computer Hardware, Network Engineering, Windows 7, Network Administration, PowerPoint, Technical Support
Education
University of California, Davis 2010 — 2013
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Sierra College 2008 — 2010
General Studies
UC Synergetic September 2011 - Present
ProHome Realty 2007 - Present
HomeWorx of the Carolinas, Inc. January 2001 - Present
ITC Service Group, Inc. August 2008 - August 2011
Parsons December 1998 - November 2001
Telics (TICS) September 1997 - November 1998
UCI-Utility Consultants, Inc. September 1995 - August 1997
Data Access Communications September 1991 - August 1995
TEI Inc September 1984 - August 1991
Skills
Communication Skills, Contract Negotiation, Construction Cost..., Engineering, Real Estate, Construction Management, Sales, CAD, Project Planning, Project Coordination, Critical Chain Project..., Supervisory Management, Contract Management, Project Management, Energy, Construction
Education
Wake Forest University
Bachelor of Science (B.S.), Business Administration and Accountancy
University of the Virgin Islands 1989 — 1991
Master of Business Administration (MBA) candidate, Business Administration and Management, General
Baltimore International College 1991 — 1993
Culinary Arts/Chef Training
Chico Unified School District 2015 - Present
California State University, Chico 2012 - 2015
ITC Service Group, Inc. 2011 - 2012
Kaiser Permanente/ Adecco Technical 2008 - 2011
NOVO Construction, Inc. 2006 - 2008
California State University, Chico 2002 - 2005
Skills
Construction, Microsoft Office, Project Management, Customer Service, Leadership, Process Scheduler, Management, Contract Management, Project Planning, Construction Management, Budgets, Event Planning, Budget, MS Project, Microsoft Project, Research, Time Management
Education
California State University-Chico 2000 — 2005
Bachelor of Science, Construction Management - Architectural Project Management
InSource, Inc. February 2012 - February 2012
GDH Consulting July 2010 - February 2012
ITC Service Group, Inc. May 2011 - October 2011
Volt November 2010 - April 2011
Outsource Telecom / Building Technology Staffing 2010 - 2010
Manpower Professional October 2009 - 2009
Lockheed Martin Information and Global Services June 2007 - December 2008
NATIVE STAFFING March 2007 - May 2007
WTAR-AM Radio 2002 - 2003
Parsons Maintenance and Inspection January 2000 - August 2000
Skills
Cabling, Computer Hardware, Printers, DHCP, Switches, Fiber Optics, Wireless Networking, PC building, Windows Vista, Windows 7, Large Scale Deployments, Computer Repair, Desktop Deployment, Fiber Optic Cable, Network Administration, Wireless Security, Technical Support, Cross Stitch, Saddle Stitching, Outlook 2010, Windows Office Suite, DNS, Cisco Technologies, XP, Software Installation, Servers, Microsoft Office, Networking, Routers, Windows XP, Outlook, Operating Systems
Education
National Telecommuting Institute 2015 — 2015
Certificate of Completion, Telecommuting
California State University San Marcos 2014 — 2015
Freight Forwarding Broker /Agent, 4.0
ECPI University 2004 — 2006
A.A.S. Degree, Computer Network Technology; Computer Electronics Technology
Ocean County College 1998 — 1999
Certification, Continuing Education PC Maintenance Technician/A+ Certification
Pinelands Regional High School
ITC Service Group, Inc. December 2013 - Present
Best Buy October 2010 - December 2013
Dr. Gim Private Practice September 2005 - June 2008
The Church of Jesus Christ of Latter-day Saints Cherry Hill, New Jersey Mission May 2003 - June 2005
Skills
Public Speaking, Microsoft Office, PowerPoint, Research, Leadership, Teaching, Time Management, Customer Service, Microsoft Word, Team Leadership, Strategic Planning, Team Building, Spanish, Microsoft Excel
Education
Southern Virginia University 2008 — 2011
Bachelor, Business Administration and Leadership
Long Beach City College 2006 — 2008
Associates, Civil Engineering
CACI International Inc and Ticom Geomatics Inc October 2014 - Present
ITC Service Group, Inc. September 2013 - October 2014
CACI International Inc July 2012 - September 2013
CACI International Inc July 2007 - July 2012
CACI International Inc July 2009 - June 2012
CACI International Inc October 2006 - July 2008
Skills
Program Management, Training, Team Leadership, Process Improvement, Talent Acquisition, Business Analysis, Leadership, Recruiting, Microsoft Office, Workforce Planning, Human Resources, Government Contracting, Technical Recruiting, Security Clearance, Management Consulting, Security, HRIS, Defense, Internet Recruiting, Applicant Tracking..., Project Management, DoD, Business Strategy, Contract Recruitment, Screening, Sourcing, Business Development, SharePoint, Integration, Management, Policy, Business Process..., College Recruiting, Personnel Management, Onboarding, Requirements Analysis, Data Analysis, Staff Augmentation, Vendor Management, Employee Relations, Adobe Acrobat, WebEx, iMovie, Surveying, Taleo, Strategy, Resource Management, Interviews, Change Management
Education
George Mason University 2001 — 2005
Bachelor of Arts (B.A.), International Relations
ITC Service Group, Inc. March 2000 - Present
Skills
Optical Fiber, Telecommunications, Wireless, Broadband, Fiber Optics, Ethernet, FTTx, Telephony, VoIP, Provisioning, DWDM, UMTS, IP, Networking, Cabling, DSL, Computer Network..., Cellular Communications, Network Design, MPLS, Transmission
Education
California State University-Chico 1973 — 1973
Time Warner Cable January 2015 - Present
Time Warner Cable February 2014 - January 2015
Time Warner Cable June 2012 - February 2014
Time Warner Cable April 2011 - June 2012
Time Warner Cable March 2010 - April 2011
Time Warner Cable October 2008 - February 2010
ITC Service Group, Inc. July 2007 - September 2008
AT&T November 1999 - March 2007
Skills
Telecommunications, Wireless, MPLS, Network Design, Ethernet, Switches, Data Center, Troubleshooting, Broadband, Network Engineering, Fiber Optics, Network Architecture, LAN-WAN, Team Leadership, LTE, Visio, SDH, Management, Optical Fiber, DWDM, IP, Metro Ethernet
Education
Golden Gate University 2000 — 2001
M.S., Management of Technology
DeVry University 1996 — 1999
B.S., Business Administration
Jackson County Oil Production Lease OperationsJ and A Services Oil and Gas IndustryFebruary 2014 - August 2014
ITC Service Group, Inc. May 2012 - January 2014
Time Warner Inc. October 2012 - May 2013
Live Free Marketing July 2010 - January 2012
Convergys ARM - Encore RMI August 2008 - June 2010
FIVE Star Speakers and Trainers August 2007 - July 2009
Great Plains Mortgage September 1998 - March 2009
Great Plains Mortgage Company - Founder September 1998 - October 2008
Skills
Entrepreneurship, Leadership, Start-ups, Business Strategy, Business Planning, Business Intelligence, Market Analysis, Marketing Strategy, Leadership Development, Advertising, Real Estate Development, Marketing, Real Estate, Brand Development, Public Speaking, IT Service Management, Fiber Optic Networks, Urban Planning, Urban Forestry, Financial Risk, Film, Consulting, Customer Service, Contractors, Training, Strategic Planning, Team Building
Education
Cheyney University of Pennsylvania 1987 — 1992
Marketing
Lincoln University (MO) 1987 — 1988
Business
Overland High School 1984 — 1986
ITC Service Group, Inc. February 2015 - Present
Volt Technical Resources 2011 - Present
Intercap Lending 2010 - 2011
LendingTree 2009 - 2010
Master Financial 2005 - 2008
People's Choice Home Loans 2003 - 2005
Skills
Cold Calling, Technical Recruiting, Customer Service, Talent Acquisition, Sourcing, Human Resources, Applicant Tracking..., Internet Recruiting, Account Management, Recruiting, College Recruiting, Benefits Negotiation, Staffing Services, Temporary Staffing, Contract Recruitment, Onboarding, Temporary Placement, Screening Resumes, Resume Writing, Executive Search, Screening, Employee Relations, Permanent Placement, Hiring, Interviews, Talent Management, Staff Augmentation, Employee Training, Employee Benefits, Recruitment Advertising, Search, Job Descriptions, HRIS, Building Relationships, Job Fairs, Workforce Planning, Personnel Management, Behavioral Interviewing, Business Networking, New Hire Orientations, Resume, Industrial Sector, Vendor Management, Consulting, Information Technology, SDLC, Training, Networking, RPO, IT Recruitment
Education
California State University-Long Beach 1999 — 2003
BS, Management Information System
ELECTRONIC SYSTEM SERVICES CONTRACTOR July 2014 - Present
ELECTRONICS GOVERMENT CONTRACTOR October 2013 - Present
ELECTRONIC SYSTEM SERVICES INC November 2012 - Present
ELECTRONICS GOVERMENT CONTRACTOR March 2015 - Present
ALTA TELECOM INC November 2014 - March 2015
Precision Telecom Technologies August 2014 - October 2014
MP NEXTLEVEL August 2014 - September 2014
ITC Service Group, Inc. November 2013 - January 2014
ELECTRONICS CONTRACTOR April 2013 - July 2013
GRUBER POWER SYSTEMS February 2011 - October 2012
Skills
Systems Engineering, PCB design, Embedded Systems, Matlab, Radar, FPGA, VHDL, Electrical Engineering, Reverse Engineering, MICROSCOPE SOLDERING, UPS POWER SYSTEMS, COMPONENT LEVEL REPAIR, ELECTRONIC RESEARCH, POWER INVERTER REPAIR, SOLAR & WIND TECHNOLOGY, Engineering, Power Electronics, Component, Electronic Research, Robotics, Maintenance & Repair, Power Supplies, Test Equipment, Inverters, Electronic Engineering, Testing, Integration, UPS systems, Electricity, Electronics Repair, Power Systems, Digital Electronics, Field Service, Hardware, Electrical..., Wiring, Software Installation, AC/DC, Calibration, Generators, Electricians, Oscilloscope, Multimeter, PLC, Batteries, Soldering, Electro-mechanical, Low Voltage, Control Systems Design, Power Distribution
Education
MD HELICOPTERS 2006 — 2006
CERTIFICATE, AVIONICS REPAIR TECHNOLOGY
ADV-SATELLITE INTERGRATION 2005 — 2005
CERTIFICATE, ELECTRONIC SATELLITE SYSTEMS
USWEST /IGC 2004 — 2004
CERTIFICATE, VDSL-SIECORE-HST3000, I&R ELECTRONIC TECHNICAN
ASU / SOLAR WORK SHOP 2003 — 2003
CERTIFICATE, SOLAR POWER SYSTEMS
Glendale Community College 2002 — 2002
A+ COMPTIA, Computer Technology/Computer Systems Technology
RADIONICS OMEGALARM 1990 — 1990
CERTIFICATE, RADIONICS ALARM SYSTEMS
USARMY FIELD RADIO ELECTRONICS 1976 — 1979
CERTIFICATE, Electronics Technology/Technician, E-4
BELL& HOWELL /DEVRY 1974 — 1976
ELECTRONICS COURSE, ELECTRONICS 101
ITC Service Group, Inc. September 2014 - Present
Northland Exposure Artists' Gallery January 1998 - Present
Skills
Press Releases, Public Relations, Advertising, Training, Graphic Design, Art, Management, Logo Design, Microsoft Office, Fine Art, Customer Service, System Administration, Independent technical..., Research, Editing, Nonprofits, Event Planning, Fundraising, Policy, Event Management, Sales, Brochures, Newsletters, PowerPoint, Community Outreach, Marketing, WordPress, Time Management, Grant Writing, Photoshop, Marketing Communications, Databases, Adobe Creative Suite
Education
Washburn University 2004 — 2006
BA, Integrated Studies/Psychology, Magna cum laude, GPA Institution- 4.0, Transfer- 3.42, Overall- 3.60
Kansas City Kansas Community College 2005 — 2006
AAS, Liberal Arts
Collin County Community College 1994 — 1996
Graphic Design, Fine Art/Design
Erie Community College
Associate Applied Science, Dental Hygiene
Silver Creek High School 1973 — 1977
ITC Service Group, Inc. February 2012 - Present
Landacorp September 2010 - February 2012
Nomerel December 2009 - September 2010
The Persimmon Group February 2009 - September 2009
HCSC March 2007 - February 2009
GDH Consulting July 2006 - March 2007
Delta Dental March 1996 - July 2006
USAF January 1989 - March 1996
Skills
Visio, MS Project, SDLC, CRM, Microsoft Office, Management, Program Management, Project Management, Business Process, Change Management, Business Analysis, Disaster Recovery, Networking, Cross-functional Team..., Software Development
Education
California State University-Chico 1985 — 1988
BS, Industrial Technology
ITC Service Group, Inc. June 2013 - Present
Universal Care Health Plan April 2012 - June 2013
Titan Integrated Systems October 2009 - March 2012
Kenton Group July 2009 - October 2009
Wellsco Inc. August 2007 - January 2009
Fujitsu Consulting June 2007 - July 2007
Universal Care Health Plan January 2005 - June 2007
Universal Care Health Plan January 1997 - January 2005
Skills
HIPAA, Team Building, Hospitals, Process Improvement, Healthcare
Education
Orange Coast College
TelcoConnect September 2014 - Present
Army National Guard October 2013 - Present
ITC Service Group, Inc. February 2014 - September 2014
Sukkotto Consulting LLC August 2009 - August 2012
Caesars Entertainment Corporation August 2004 - March 2012
Cell Phones Etc. July 2001 - July 2004
Lazer Tek Designs, Inc. July 2000 - September 2001
Skills
Network Administration, Wireless Networking, Computer Repair, Computer Maintenance, Cellular Devices &..., Networking, Management, Computer Hardware, Troubleshooting, Wireless, Customer Service, Sales, Software Documentation
Education
University of Phoenix 2009 — 2011
Master's Degree, Business Administration
University of Phoenix 2006 — 2008
Bachelor's Degree, Information Systems Technology
Heald College
Associate's Degree, Electronics Technology
ITC Service Group, Inc. April 2005 - Present
OSP Consultants Inc. May 1987 - February 2002
Exelon Infrastructure Services 1999 - 2002
Skills
Broadband, Ethernet, Fiber Optics, Telecommunications, IPTV, VoIP, Optical Fiber, Wireless, Business Development, Telephony, Cabling, IP, Cables, Contract Negotiation, Vendor Management, Outside Plant, DSL, Troubleshooting, Transmission, MPLS, Network Design, Computer Network..., Cellular Communications, FTTx, Managed Services, Telecommunications..., 4G, Co-location, WAN, RF, Call Centers, SIP, Networking, Wireless Networking, Cable Television, Network Engineering, Switches, OSP, WiFi, ATM networks, Routers, WiMAX, OSP Engineering, SIP Trunking, Internet Services, LAN-WAN, Microwave, Network Architecture, Metro Ethernet, Data Center
Education
Sheet Harbour High School
University of New Brunswick
Bachelor of Science (BSc)
ITC Service Group, Inc. February 2014 - Present
Time Warner Cable Business Class November 2002 - December 2013
Sprint July 2002 - November 2002
Lock/Line November 2001 - July 2002
GeoAccess 2000 - 2001
Envelope Man April 1998 - January 2000
National Processing Company December 1997 - April 1998
Upper Rio Grande Workforce Development Board September 1997 - December 1997
Equifax Risk Management Services March 1996 - September 1997
Envelope Man January 1992 - March 1996
Skills
VoIP, Metro Ethernet, Telecommunications, Telecommunication..., Telephony, Broadband, DOCSIS, Co-location, T1, IP, Disaster Recovery, Optical Fiber, Broadband Access, WAN, Ethernet, Fiber Optics, Network Design, PRI, Wireless, Troubleshooting, Frame Relay, Customer Service, Technical Support, Microsoft Office
Education
Johnson County Community College 1999 — 2000
Associate's, Information Technology
Xact Light, LLC July 2015 - Present
ITC Service Group, Inc. October 2013 - July 2015
Skills
Microsoft Office, Spanish, Management, Project Management, Contract Negotiation, Social Media, Strategic Planning, Microsoft Excel, Sales, Public Speaking, Event Planning
Education
University of Arizona 2006 — 2012
--, General Education
ITC Service Group, Inc. April 2007 - April 2008
Consolidated Engineering Laboratories March 2004 - November 2006
SBC (Formerly Pacific Bell) March 1997 - December 2002
LOCKHEED MARTIN (Oak Ridge National Laboratory) June 1994 - August 1995
Education
Tennessee State University
Bachelor of Science degree, Mechanical Engineering
ITC Service Group, Inc. April 2012 - October 2014
Verizon 2004 - 2013
UniTek Global Services February 2011 - December 2011
ITC Service Group subcontractor for Verizon Telecommuncations LLC February 2010 - February 2011
Direct Line Communications, LLC November 2008 - April 2009
RJE Telecommunications subcontractor for Verizon Telecommunications LLC August 2008 - October 2008
RJE Telecommunications subcontractor for Verizon Telecommunications LLC January 2007 - August 2008
RJE Telecommunications subcontractor for Verizon Telecommunications LLC June 2006 - January 2007
Midway Services April 2004 - June 2006
Skills
TIRKS, EPM, Microstation, Bentley Microstation, Optical Fiber, Telecommunications, Outside Plant, Fiber Optics, Project Planning, Project Management, Engineering, Contract Management, Cabling, Telephony, Construction, Management, FTTx, MS Project, Process Scheduler, Networking, PMP, Vendor Management, FTTP, Budgets, Broadband, DSL, Testing
Education
Saint Leo University 2004 — 2016
Working on Bachelors of Science, Liberal Arts and Sciences/Liberal Studies
ITC Service Group, Inc. November 2013 - Present
Time Warner Cable June 2013 - November 2013
Time Warner Cable June 2012 - June 2013
The Worship Center of Kansas City September 2011 - February 2012
Cox Communications June 2010 - September 2011
Education
Pensacola Junior College 2010 — 2011
In Progress, Criminal Justice
ITC Service Group, Inc. Project ManagerRJE TelecomJanuary 1997 - July 2010
Skills
Fiber Optics, Telecommunications, Cabling, Telephony, Optical Fiber, FTTx, Wireless, VoIP, DSL, Ethernet, Customer Satisfaction, Transmission, Computer Network..., Call Centers, Project Management, IP, Networking, IPTV, Troubleshooting, Broadband, T1, Cellular Communications, Wireless Networking, Vendor Management, DWDM, Network Engineering, Telecommunications..., Network Design, SDH, Telecommunications..., Data Center, Testing, Visio, Managed Services, SIP, Structured Cabling, Integration, Switches, Project Planning, RF, Quality Assurance, Internet Recruiting, Microstation, MPLS, Training, Technical Recruiting, WAN, Cross-functional Team..., Avaya, Customer Retention
Education
Cape Breton University 1984 — 1988
CIM, Business
ITC Service Group, Inc. October 2014 - Present
Staples September 1991 - October 2014
Kohl's Department Stores August 1999 - July 2001
HALMARK GOLD CROWN STORE 1992 - 1994
Skills
Account Management, Sales, Salesforce.com, Sales Process, Sales Management, Direct Sales, Solution Selling, Retail, Sales Operations, Customer Service, Selling, Customer Satisfaction, Sales Presentations, Merchandising, Inventory Management, Key Account Management, Customer Retention, Leadership
Education
Kansas City Kansas Community College 1992 — 1994
Associate's degree, Business Administration and Management, General
Bishop Ward High School 1988 — 1992
ITC Service Group, Inc. August 2014 - Present
jiffy lube March 2012 - July 2014
Skills
Troubleshooting, Microsoft Office, AutoCAD, Matlab, Microsoft Excel, Engineering, Solidworks
Education
American River College 2015 — 2015
Financial Planning and Services
Sacramento City College 2004 — 2010
Goodman Networks...Network Knowledge Delivered January 2014 - Present
Black and Veatch August 2010 - November 2013
CHC Consulting, LLC April 2007 - August 2010
ITC Service Group, Inc. July 2001 - March 2007
AT&T August 1995 - August 2000
Skills
Fiber Optics, Fiber optic Tech, Managerial, Project Planning, Project Management, Construction Management, Wireless, Program Management, Contract Management, Telecommunications, LTE, GSM, Optical Fiber, Troubleshooting, UMTS, 3G, RF, 4G, Wireless Networking, Network Design, Ethernet, Cellular Communications
Education
ENO Groups e-Learning Company 2013 — 2013
Certificate Radio Frequency Fundamentals, RF Engineering, A
AT&T Fast Start Engineering 1998 — 1998
Certification, Fiber optics, A
Learn Soft University 1997 — 1997
Certificate, MS Office, A
Mt. San Antonio College 1992 — 1994
Certificate, Architectural Engineering and Design Auto Cadd, A
PARKS COMMUNICATIONS 2010 - Present
ITC Service Group, Inc. August 2011 - March 2014
Tradesmen International, Inc. August 2010 - March 2011
putnam electrical contractors July 2008 - June 2010
Skills
ELECTRICAL, COMPUTER NETWORKING, CUSTOM INSTALLATIONS, Carpentry, Heavy Equipment, Designing, Maintainance, Anything Technical, Software Installation, Electricians, Networking, Structured Cabling, Cabling
Education
University of Maryland University College 2009 — 2010
Business Project Manager
richmond sr high 1992 — 1995
diploma
Lan-Tel Comunications and Underground Services, Inc. February 2015 - Present
LAN-TEL Communications June 2009 - Present
NX Utilities July 2014 - January 2015
ITC Service Group, Inc. September 2013 - July 2014
Advanced Industries, Inc. January 2012 - April 2012
Skills
Low Voltage, OSHA 10, ENSA Trained, Construction, Electricians, Construction Safety, Troubleshooting, Electricity, Heavy Equipment, First Aid, Supervisory Skills
Education
Pinnacle Career Institute-North Kansas City 2012 — 2013
Bachelor's degree, wind energy
Lexington High School
ITC Service Group, Inc. April 2013 - Present
Education
North Carolina Central University