iTOK Company
Industry: Company
DescriptionBask Technology, Inc. is a remote tech support and advising company based in Lehi, Utah, within the area known as Silicon Slopes. Founded in 2004 by Seth Bailey and Sean Miller, Bask provides third-party support for a variety of technology services and software via secure remote computer connection. Founded: 2004 Number of employees: 202 Parent organization: Brainly
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iTOK Employees
iTOK November 2013 - Present
Skills
Customer Service, Customer Relations, Customer Satisfaction, Troubleshooting, Technical Support, Salesforce.com, Cloud Computing, Windows Server, Computer Hardware, Call Centers, Active Directory, Help Desk Support, Customer Retention
Education
Indian Hills Community College
Associate's degree, Psychology; Photography
Mormon Trail High School
High School Diploma
Western Governors University July 2015 - Present
iTOK July 2014 - June 2015
Jamison Search International January 2014 - October 2014
Discover Financial Services July 2013 - December 2013
WJ Bradley Mortgage Capital December 2012 - July 2013
Knight Transportation August 2010 - December 2012
Skills
College Recruiting, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Recruiting, Employee Relations, Cold Calling, Talent Management, Interviews, Sourcing, Executive Search, Employee Benefits, Mortgage Lending, Mortgage Banking, Recruitment Advertising, HRIS, Loan Origination, Internet Recruiting, Loans, Temporary Placement, Benefits Negotiation, FHA, Temporary Staffing, Staffing Services, Staff Augmentation, Onboarding, Screening Resumes, Contract Recruitment, Finance, Benefits Administration, Human Resources, Financial Services, Training, Leadership, Hiring, Payroll, Building Relationships, Sales, Customer Service, PeopleSoft, Resume Writing, Permanent Placement, Employee Training, Performance Management, Customer Retention, Screening, Workforce Planning
Education
Western Governors University 2015 — 2016
Sales, Sales, Distribution, and Marketing Operations, General, 3.5
The Academy of Radio and TV Broadcasting 1997 — 1998
Radio and Television Broadcasting Talent, 3.5
Glendale Community College 1996 — 1997
None, generals, 3.0
Executech January 2013 - Present
iTOK August 2011 - November 2012
American Red Cross November 2008 - October 2011
Feature Films for Families October 1992 - August 2011
Bonneville Market Information October 1989 - September 1992
Skills
Troubleshooting, Administration, Team Building, Microsoft Office, Electronics, Network Security, Network Administration, System Administration, Windows Server, Management, Telecommunications, Desktop Administration, Server Administration, Remote Administration, Technical Leadership, Wireless Networking, Disaster Recovery, Windows, Networking, Technical Support, Windows 7, Servers, Active Directory, Training, Computer Hardware, Call Centers, Linux, Software Installation, VPN, XP, Security, Microsoft Exchange, Process Improvement, WAN, DNS, System Deployment, Firewalls, Group Policy, VoIP, IT Operations, Switches, TCP/IP, Cisco Technologies, VMware, Virtualization, IT Management, DHCP, Windows XP, Operating Systems
Education
ITT Technical Institute-Murray 1987 — 1989
Associate of Science (A.S.), Electrical and Electronics Engineering
NWEA September 2014 - Present
Hewlett-Packard February 2013 - September 2014
Hewlett-Packard November 2012 - February 2013
iTOK February 2011 - October 2012
Skills
Learning Quickly, DevOps, Configuration Management, System Automation, Linux, Chef, Ruby, Jenkins, Continuous Integration, Git, Github, Splunk, Splunk Administration, Nginx, Scripting, Agile Methodologies, Information Technology, Fedora, RHEL, CentOS, Test Driven Development, TCP/IP, System Administration, Cloud Computing, VMware, Servers, Network Administration, Operating Systems, Troubleshooting, Virtualization, Computer Hardware
Education
Salt Lake Community College 2009 — 2010
iTok October 2014 - Present
CLEARLINK October 2011 - Present
Kit Thompson Roofing July 2010 - January 2014
CLEARLINK December 2009 - October 2011
Thrive Corporate LLC November 2008 - December 2009
GT Builders Inc. November 2007 - November 2008
T&R Roofing August 2004 - April 2006
Dave Kemp Roofing June 2002 - August 2004
Skills
Expert in management,..., Roofers, Start-ups, Contract Negotiation, Lead Generation, Direct Sales, Account Management, Marketing, Entrepreneurship, Leadership, Small Business, CRM, Strategic Partnerships, Management, Team Leadership, Online Advertising, Customer Service, Microsoft Office
Education
University of Utah 2003 — 2005
Bachelor of Science (B.S.), Political Science and Government
Southern Utah University 2002 — 2003
Utah State University 2001 — 2002
Undergraduate Studies
iTOK August 2011 - March 2014
Skills
Windows Server, Network Administration, Computer Hardware, Network Security, Technical Support, Operating Systems, VPN, DNS, Firewalls, Windows, Software Installation, Help Desk Support, Networking, Security, Printers, Windows XP, Wireless Networking, Troubleshooting, Windows 7, Computer Repair, Microsoft Exchange, System Administration, TCP/IP, Disaster Recovery, Microsoft Office, Customer Service, Microsoft Excel, Servers, Hardware, VMware, PowerPoint, Outlook, Active Directory, OS X, Call Centers
Education
University of Iowa 2013 — 2017
Bachelor of Applied Science (BASc), Computer Science
Iowa Central Community College 2006 — 2008
Associate's degree, Computer Networking Technology
Hoover high school 2004 — 2006
Diploma
WorkflowOne March 2013 - Present
American Preparatory Academy August 2012 - March 2013
iTOK November 2011 - July 2012
Skills
Research, Fiction, C++, Unix, Java, Writing, Books, Teaching, Literature, History Of Science, Perl, Linux System...
Education
University of Pittsburgh 2010 — 2011
M.A., Philosophy
University of Pittsburgh 2004 — 2008
M.A., History and Philosophy of Science
Caltech 2000 — 2004
B.S., Physics
University of Utah Entertainment Arts & Engineering August 2015 - Present
Therapeutic Games and App (The GApp) Lab August 2014 - May 2015
Property Solutions International Inc. August 2014 - November 2014
Property Solutions International Inc. November 2013 - August 2014
Property Solutions International Inc. November 2012 - November 2013
Fibernet / NetHosting April 2012 - November 2012
Fibernet/NetHosting November 2011 - April 2012
Brigham Young University September 2008 - November 2011
Blumenthal Uniform Company May 2008 - August 2008
iTOK August 2007 - January 2008
Skills
Copy Editing, Copywriting, Microsoft Office, SharePoint, Data Entry, VPN, Windows, Linux, SEO, SSH, Technical Writing, Visio, Editing, MySQL, Training, Software Documentation, Press Releases, InDesign, Blogging, Management, Public Speaking, Leadership, Project Management, Marketing, Team Leadership, Customer Service, Microsoft Excel
Education
University of Utah 2014 — 2016
Master's Degree, Entertainment Arts & Engineering: Game Production
Brigham Young University 2007 — 2012
Bachelor, English
Edmonds Community College 2005 — 2007
Associate of Arts, General Education
StorageCraft Technology Corporation April 2013 - Present
Marketecture March 2013 - July 2013
iTOK February 2011 - February 2013
Doug Smith Autoplex August 2007 - February 2011
Platinum Protection April 2008 - October 2008
Skills
Customer Service, Windows, Wireless Networking, Windows Server, PC building, Computer Repair, Mac OS X, Networking, Wireless Security, Printers, Peripherals, Email Clients, Virus Removal, CompTIA A+ Certification, Active Directory, Supervision, Escalation Resolution, Quick Thinker, Learning Quickly, Problem Solving, Crisis Management, Critical Thinking, C#, Automotive Repair, Technical Support, Software Installation, Help Desk Support, Computer Hardware, XP, Windows 7, Troubleshooting, Network Security, Routers, Operating Systems, Microsoft Exchange, Windows Vista, Laptops, Windows XP Pro, A Certified, Desktop Computers, Antivirus, Computer Maintenance, Microsoft Office, Computer Building, Management, Linux, Call Centers, DNS, VPN, Windows XP
Education
University of Utah 2014 — 2017
Bachelor's Degree, Mechanical Engineering
Utah Valley University 2008 — 2013
A.S, Pre-Engineering program (Aerospace/Mechanical Engineering), 3.52
Mountainland Applied Technology College 2010 — 2010
Digity.com July 2015 - Present
iTOK March 2015 - July 2015
iTOK October 2014 - March 2015
iTOK March 2014 - October 2014
iTOK October 2013 - March 2014
Apple via IBM via Addeco June 2013 - September 2013
Private nanny May 2012 - April 2013
Mary Kay Cosmetics May 2012 - October 2012
Private Home February 2012 - May 2012
Red Ram Restaurant and Saloon July 2010 - August 2010
Skills
iPhone, iPad, Technical Support, Computer Hardware, Wireless Networking, Customer Service, Customer Support, Woodworking, Power Tools, Windows 7, Windows XP Pro, Windows Vista, Bomgar, LogMeIn, Selling, Communication, Microsoft Excel, Sales, Microsoft Office, Windows XP
Education
Colorado Technical University-Online 2011 — 2012
Associate's degree, Business Administration and Management, General
Standley Lake High School 2009 — 2010
High School Diploma
O'Currance Teleservices, Inc. July 2015 - Present
Computer Tech Gear LLC January 2014 - Present
Robert Half Technology October 2012 - April 2015
iTOK October 2013 - November 2013
ProLogistix / ResourceMFG January 2012 - September 2013
www.kraftyshack.com July 2010 - March 2011
1-800-Radiator January 2008 - July 2010
JMAC Radiator June 2005 - December 2007
Skills
CSS, Sales, Networking, PHP, Microsoft Office, Web Development, Team Leadership, HTML, Resume Writing, Network Administration, Business Planning, Team Building, C++, C#, Java, XML, Android Development, iOS development, Game Development, Information Technology, Computer Repair, Cloud Computing, Technicial Support, Customer Service, Operations Management, New Business Development, Sales Management, Strategic Planning, Database Design, Windows Server, Active Directory, Video Production, Animation, Graphic Design, Linux, Open Source Software, Social Media Marketing, SEO, Automotive Air..., Automotive Parts, Logistics, Mathematical Programming, Environmental Science, Educational Technology, Communication, Motivation, Community Outreach, Eagle Scout, Affiliate Marketing, MySQL
Education
Broadview University 2015 — 2017
Bachelor's Degree, Information Technology-Web Development
Broadview University-West Jordan 2014 — 2014
Bachelor of Science (BS), Software Application Development
Broadview University-West Jordan 2009 — 2013
Associate of Arts and Sciences (AAS) - Information Technology, Web Development
Utah Career College 2009 — 2010
Business Administration
Jordan High School 1996 — 1998
ABS Capital Partners 2013 - Present
IgnitionOne 2014 - Present
iTOK 2014 - Present
iZotope, Inc. 2013 - Present
Zoom Media 2013 - Present
INTTRA 2010 - Present
Zuora 2012 - 2012
ABS Capital Partners 2009 - 2011
GCA Savvian Advisors, LLC 2006 - 2009
Industry Ventures 2005 - 2006
Skills
Accounting, Mergers, Private Placements, Cloud Computing, Digital Media, Software, Venture Capital, Financial Modeling, Corporate Development, Private Equity, Valuation, Investment Banking, Due Diligence, Corporate Finance, Financial Analysis, Business Strategy, Investments, Product Management, Strategic Partnerships, Mergers & Acquisitions, Strategy, Capital Markets, Social Media, LBO, Strategic Planning, Product Marketing, M&A experience, Executive Management
Education
Harvard Business School
MBA with Distinction
University of California, Berkeley
Bachelor of Science with High Honors
C.R. England December 2014 - Present
Olson Appliance September 2014 - December 2014
Box Support May 2014 - September 2014
iTOK May 2014 - June 2014
CLEARLINK June 2012 - January 2014
RevvNrg January 2013 - June 2013
Utah State Developemental Center August 2011 - June 2012
Discover Financial Services January 2009 - April 2010
Skills
Team Building, Team Leadership, Team Management, Sales Management, Sales Process, Sales, Phone Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Computer Proficiency, Coaching, Leadership, Customer Satisfaction, Customer Service, Management, Training, Account Management, Leadership Development, Social Media, Customer Retention, Social Media Marketing, Marketing, Social Networking, Public Speaking, Employee Training, Direct Sales, Sales Operations, Recruiting
Education
Stevens-Henager College of Business-Provo 2012 — 2013
Marketing/Film Production, Business, Management, Marketing, and Related Support Services
Brigham Young University - Idaho 2008 — 2009
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services, freshman
Utah Valley University
Digital Media - Marketing, Business Administration and Management, General
iTOK December 2013 - Present
R Systems May 2013 - December 2014
Integratechs, Inc October 2011 - April 2013
Idaho National Laboratory April 2011 - September 2011
BYU-Idaho January 2007 - April 2011
RS&I December 2006 - April 2010
Skills
Bomgar, ConnectWise, VNC, Server 2000-2008, Exchange 2010/2007/2003, Symantec Backup, Help Desk Support, Computer Hardware, System Administration, Windows, Customer Service, Troubleshooting, Windows 7, Network Administration, Windows Server, Networking, Technical Support, Microsoft Exchange
Education
Brigham Young University - Idaho 2007 — 2011
Bachelors, University Studies
University Studies, BYU-Idaho 2007 — 2011
Bachelor's degree, University Studies
The Bodily Works April 2011 - Present
Self-employed 2006 - 2013
iTOK June 2010 - September 2012
Skills
Security Consulting, Help Desk Support, T3, Home Automation, Sales Engineering, Sales&Marketing, Manage Client..., Emergency Repairs, Technology Solutions, Technical Services, Audit Reports, Wireless Site Surveys, Remote Access, Remote Monitoring, International, Customer Service..., Wireless Networking, Technical Support, Marketing Automation, Security, Sales, Customer Service, Team Leadership, Leadership, CRM, Microsoft Office
Education
Utah State University-College of Eastern Utah 2008 — 2009
Entrepreneurship/Entrepreneurial Studies, Sophmore
Salt Lake Community College 2006 — 2007
Family & Marriage Counseling, Counseling Psychology, B
Utah State University 2005 — 2006
Marketing/Management, Business Administration and Management, General, A
Bridgerland Applied Technology College 2006 — 2008
CAD/AutoMechanics, Mechanical Engineering, A
Mountain Crest High School 2006 — 2008
Diploma, General Studies
iTOK March 2015 - Present
iTOK December 2014 - Present
Hotel Angeleno July 2014 - November 2014
Joie de Vivre Hotels - Commune Hotels & Resorts April 2014 - July 2014
Joie de Vivre Hospitality March 2012 - April 2014
Joie de Vivre Hospitality April 2012 - October 2012
Accor North America October 2010 - April 2012
Skills
Hospitality, Customer Service, Boy Scouts of America, 70 WPM typing, Able to speak and..., Opera Property..., Windows, Microsoft..., OSX, Music, Camping, Sales, OS X, Property Management..., Hotels, Hospitality Management, Pre-opening, Food, Front Office, Inventory Management, Leadership, Revenue Analysis, Yield Management
Education
Santa Monica College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Rio Salado College 2010 — 2012
N/A, Journalism/ Communications
Basha High School 2005 — 2009
HS diploma, General
iTOK March 2015 - Present
InsideSales.com June 2014 - March 2015
HID January 2013 - June 2014
HID April 2006 - January 2013
Skills
Oracle, Software Project..., SQL, Databases, Software Design, ETL, Software Development, Data Warehousing, JavaScript, Database Administration, PL/SQL, SOA, PostgreSQL, Oracle RAC, Oracle PL/SQL..., Oracle Application..., Ruby on Rails, Cognos, Oracle Warehouse Builder, Ruby, Business Intelligence, Healthcare Information..., Data Integration, jQuery, MongoDB, Healthcare Information..., Object Oriented Design, Medicaid, Team Leadership, Project Management, Oracle Enterprise..., Business Objects, Kettle, Progress 4GL, OpenEdge, Healthcare Analytics, RabbitMQ, Amazon Web Services..., RESTful WebServices, NCPDP, EDI ANSI X12, Health Insurance, Prior Authorization, Prescription Drug..., Management, ExtJS, Bootstrap.js, Data Ar, Data Architecture, Database Design
Education
Auburn University 1995 — 2000
Mathematics
Peak Capital Partners April 2015 - Present
Visible Equity September 2014 - March 2015
iTOK September 2014 - December 2014
Torchlight Investors May 2014 - July 2014
Cowboy Kolaches October 2013 - May 2014
American Capital Mortgage January 2011 - August 2013
Romney for President 2012 - 2012
World Trade Center Utah January 2010 - April 2010
BYU: Rollins Center for Entrepreneurship & Technology September 2008 - April 2010
Kiva.org September 2009 - December 2009
Skills
Financial Modeling, Financial Planning, Financial Management, Financial Analysis, Microsoft Excel, Spanish, Economics, Investments, Research, Finance, Data Analysis, Microsoft Office, PowerPoint, Entrepreneurship, Public Speaking, Market Research, Corporate Finance, Business Strategy, Leadership, Microsoft Word, Strategic Planning, Social Media Marketing, Accounting, Strategic Financial..., Start-ups, Business Development, Marketing, Managerial Finance, Management, Analysis, Real Estate, Training, Social Media, Consulting, Strategy
Education
Brigham Young University 2013 — 2015
Master of Business Administration (M.B.A.)
Brigham Young University 2003 — 2010
BA, International Relations
Monte Vista High School
Brigham Young University June 2012 - Present
iTOK 2014 - Present
Arena Stage at the Mead Center for American Theater August 2007 - February 2011
Skills
Performing Arts, Theatre, Musical Theatre, Dramaturgy, Directing, Improvisation, Playwriting, Teaching, Blogging, Writing, Public Speaking
Education
University of Idaho
Master of Fine Arts (M.F.A.), Dramatic Writing
Brigham Young University
Master of Arts (M.A.), Theatre History, Theory, and Criticism
iTOK June 2014 - Present
indenpendent contractor September 2012 - June 2014
Pepboys November 2011 - August 2012
Skills
Computer Repair, Windows XP, Computer Hardware, Networking, Windows Server, Active Directory, TCP/IP, Network Administration, Technical Support, Software Installation, Network Security, Operating Systems, Hardware, Windows 7, Troubleshooting, Servers, Microsoft Exchange, Wireless Networking, Help Desk Support, Laptops, DHCP, Windows Vista, Computer Maintenance, Routers, DNS, Windows, Firewalls, Printers, OS X, Antivirus, Security, VMware, Remote Desktop, Virtualization, Linux, Computer Security, Group Policy
Education
Florida Career College-Miami 2012 — 2014
Associate's Degree, Information Technology, 3.65
homestead job corps 2011 — 2011
automotive tecinican
iTOK March 2015 - Present
VISTA Staffing Solutions, Inc. March 2014 - February 2015
VISTA Staffing Solutions, Inc. September 2013 - February 2014
PepsiCo - Pepsi Beverages Company March 2011 - September 2013
PepsiCo - Pepsi Beverages Company February 2010 - February 2011
PepsiCo - Pepsi Beverages Company September 2009 - March 2010
PepsiCo - Pepsi Beverages Company October 2006 - September 2009
PepsiCo - Pepsi Beverages Company December 2002 - September 2006
Swire Coca Cola, USA January 2002 - November 2002
Skills
Sales Operations, Leadership, Management, Sales, Key Account Development, Customer Service, Selling, Recruiting, Hiring, Grocery Industry, Beverage Industry, Merchandising, IRI, Forecasting, Integrity, Cold Calling, Influence Others, Time Management, Sales Presentations, Communication, Key Account Management, Innovation, FMCG, Healthcare, Motivation, Distributed Team..., P&L Management, Dispatching, Selling Skills, AC Nielsen, Market Planning, Locum Tenens, Sales Growth, Lead Others, Manageability, Creative Visualization, Coachable, Executor, People Skills, Learnability, Visionary, Flexable, Auditing, Team Building, Sales Management, Account Management, Training, B2B
Education
Salt Lake Community College 2009 — 2010
General Studies, Business
Workfront September 2014 - Present
IndustryOutsider.com November 2012 - Present
CompuSoft Development March 2014 - September 2014
ZipLocal January 2014 - March 2014
iTOK August 2013 - March 2014
Henry Schein March 2012 - August 2013
Marriott International January 2011 - March 2012
Comcast December 2008 - January 2011
Sento 2007 - 2007
Skills
Technical Support, Troubleshooting, Help Desk Support, Customer Service, Call Centers, Windows 7, Windows XP, Windows, Customer Satisfaction, Networking, Customer Support, Computer Hardware, Windows Server, Operating Systems, Software Installation, Servers, Printers, Long-term Customer..., System Administration, Windows 8, Workfront, AtTask, Mac OS, Android
Education
Salt Lake Community College 2014 — 2016
Associate's Degree, Computer Science & Information Systems, 4.0
Utah County Academy of Science 2005 — 2007
High School
Utah Valley University 2005 — 2007
Computer Science
SpinGo May 2015 - Present
iTOK September 2014 - May 2015
Lendio February 2012 - August 2014
Workfront March 2010 - January 2012
TEL Electronics, Inc. May 2008 - March 2010
My Building Partner July 2005 - April 2008
Other 2002 - 2007
Skills
Social Media Marketing, Website Development, Online Marketing, SEO, Web Design, SEM, Lead Generation, Email Marketing, Excel, Salesforce.com, Demand Generation, Marketing Strategy, Social Media, Strategic Planning, Budgeting, HTML, Analysis, SaaS, Advertising, B2B, CSS, Data Analysis, PowerPoint, Microsoft Office, Photoshop, Web Analytics, Website Management, Search Advertising, Adobe Creative Suite, Google Analytics, Google Adwords, Marketing Automation, Microsoft Excel, Budgets, Marketing, Leadership, Sales Process, Omniture, Affiliate Marketing, Strategy, PPC, Sales, User Experience, WordPress, Content Strategy, Web Marketing, Online Advertising, Analytics, Management, CRM
Education
University of Phoenix 2009 — 2010
Masters, Business Adminstration
Brigham Young University 2003 — 2007
Bachelors, Business - Marketing
Brigham Young University - Idaho 2002 — 2003
iTOK May 2014 - Present
Jacksonville, FL September 2011 - Present
Panera Bread September 2012 - March 2013
Let's Nosh Deli Co. August 2011 - September 2012
Starbucks October 2007 - January 2011
Skills
Troubleshooting, Routers, XP, TCP/IP, Windows 7, Firewalls, Technical Support, Computer Security, WAN, Windows Vista, Information Technology, Networking, Wireless Networking, Software Installation, Hardware, Antivirus
Education
ITT Technical Institute-Jacksonville 2009 — 2011
Associate of Science (A.S.), Computer Networking Systems
Morinda, Inc. January 2015 - Present
iTOK October 2013 - March 2014
AT&T February 2011 - June 2012
** January 1995 - June 2012
Best Bilt Structures February 2009 - March 2012
Brent Brown Toyota June 2011 - October 2011
84 Lumber September 2007 - April 2008
Hayward January 2004 - September 2007
Foxworth-Galbraith Lumber Company May 2003 - December 2003
BMC West May 2002 - December 2002
Skills
Sales Management, Customer Service, New Business Development, Strategic Planning, Negotiation, Sales, Budgets, Change Management, Building Materials, Contract Negotiation, Construction, Project Planning, PowerPoint, Retail, Engineering, Business Development, Inventory Management, Operations Management, Microsoft Word, Purchasing, Account Management, Product Development, Marketing Strategy, Business Strategy, Project Management, Microsoft Excel, Microsoft Office, B2B, Financial Analysis, Financial Reporting, Procurement, Marketing, Business Planning, Team Leadership, Management, Lean Manufacturing, Continuous Improvement, Team Building, Customer Retention, Customer Satisfaction, Wireless, Sales Process, Teamwork, Contract Management, Hospitality, Sales Presentations
Education
Alan Hancock 2000 — 2015
Psychology/Film, Clinical Psychology
Allan Hancock College 2000 — 2002
Film, Social Psychology
Utah valley state college 1995 — 1996
psychology/Generals
iTOK December 2012 - Present
GE Healthcare October 2007 - December 2012
Unisys September 2005 - October 2007
Overstock.com May 2002 - October 2005
Skills
Healthcare Information..., Account Management, Sales, Project Management, Training, Collections, Customer Service, Customer Support, Computer Hardware, Computer Repair, Computers, Computer Maintenance, Management, Leadership, Asset Managment, Business, Microsoft Office, Windows, Business Development, Internet, Apple, Knowledge Base, IT Operations, Problem Solving, VoIP, Wireless Networking, Team Building, Team Leadership, Teamwork, Team Management, TCP/IP, Technical Support, Process Improvement, Call Centers, Program Management, XP, Networking, Windows XP, Asset Management
Education
Certified Careers Institute 2001 — 2002
Tech Certifications, Information Technology
Salt Lake Community College 1993 — 1995
iTOK December 2013 - March 2015
iTOK July 2014 - December 2014
iTOK March 2013 - July 2013
Edward Fields Productions LLC April 2011 - March 2013
Edward Fields Productions LLC January 2006 - March 2012
Sandy Chamber 2012 - 2012
Toolle Chamber 2012 - 2012
Chamber West 2012 - 2012
BNI - Goldmine Chapter 2012 - 2012
Magna Planning Commission 2007 - 2011
Skills
Voice Over, Sound, Video Production, Voice Acting, Audio Editing, Video, Radio Producing, Audio Books, Narrative, Commercials, Podcasting, Audio Post Production, Videography, Premiere, Adobe Creative Suite, Voiceovers, Radio, Video Editing, Adobe Encore, Multimedia, Broadcast, Voice Mail, Promo, Radio Advertising, Voicing, Adobe Audition, After Effects, Web Video, Digital Video, Business Services, Mass Production, Post Production, adobe after effects, it, technical management, Leadership, Public Speaking, Team Building, Team Leadership, Networking, Marketing, Microsoft Office, Sales, Social Media, Strategic Planning, Public Relations, Social Media Marketing, IT Solutions, Multi-Unit Management, Interpersonal...
Education
San Joaquin Delta College 1991 — 1992
Basic Studies, Elementary Education and Teaching
University of the Pacific 1989 — 1991
Continued Education, Education
william s. hart 1982 — 1986
High School Diploma, High School/Secondary Diplomas and Certificates
iTOK August 2015 - Present
iTOK June 2010 - August 2015
ROI Solutions January 2008 - June 2010
Comcast Cable January 2005 - December 2007
Lexero Inc February 2004 - January 2005
Skills
SaaS, Solution Selling, Account Management, Sales Management, Direct Sales, Management, Team Building, New Business Development, Strategic Partnerships, Customer Retention, Team Leadership, Telecommunications, Call Centers, Business Development, Leadership, Business Strategy, Business Planning, Strategic Planning, SEO, Networking, Wireless Networking, Virtualization, Employee Training, Microsoft Office, Troubleshooting, Project Management, Windows, Technical Support, Online Advertising, Microsoft Excel, Direct Marketing, Entrepreneurship, Product Marketing, Lead Generation, Cloud Computing, Sales, Salesforce.com, Training, Marketing, Online Marketing, Marketing Strategy, Business Analysis, Network Security, Data Center, Customer Service, Social Media Marketing, Sales Operations, Public Speaking, Sales Process, CRM
Education
University of Phoenix 2013 — 2016
Bachelors in Business Science, Business Administration and Management, General
Dixie State College 2003 — 2005
Business Management, Business
Bingham High Scool 2000 — 2003
Diploma, Generals, 3.75 GPA
LANDESK Software August 2014 - Present
King Tote October 2014 - Present
LANDesk Software April 2013 - August 2014
LANDesk Software May 2011 - April 2013
iTOK May 2010 - May 2011
LANDesk Software September 2009 - May 2010
DirectPointe June 2008 - September 2009
Skills
Account Management, SaaS, Cloud Computing, Virtualization, Project Portfolio..., Web Design, Web Project Management, Project Planning, Project Implementation, Server Architecture, Server Administration, Management, ITIL, Enterprise Software, Software Development, Troubleshooting, Data Center, Technical Support, Networking, Salesforce.com, VMware, Solution Selling, Security
Education
Dixie State University 2004 — 2009
Computer Information Technology, Visual and Graphic Design
iTOK November 2012 - Present
Meridius, Inc. May 2000 - August 2013
McCann Erickson 2010 - October 2012
SendOutCards August 2009 - July 2010
Ultradent Products, Inc. June 2003 - June 2007
Certiport 2001 - 2002
3Com 1999 - 2001
Strata 1992 - 1996
Skills
Product Management, Marketing, Marketing Strategy, SEO, Business Development, Management, Product Development, Leadership, User Experience, Marketing Management, Business Strategy, Online Advertising, B2B, Lead Generation, Product Marketing, Strategic Planning, Program Management, Online Marketing, Project Management, Advertising, Budgets, Strategic Partnerships, Creative Direction, E-commerce, Digital Marketing, Start-ups, Mobile Applications, Business Planning, Positioning, Operations Management, Email Marketing, Content Management, Business Analysis, Software Project..., Scrum, Landing Page..., Wireless Networking, Agile Methodologies, Analytics, Software Engineering, 4G, Software Development..., Content Writer, 4G LTE Expert, Bluetooth Marketing, Lead Nurturing, 3G, Bluetooth, Marketing Automation
Education
Montana State University-Bozeman 1988 — 1992
BS CS, Computer Science
iLearningGlobal
Marketing and Communications
Landis Office Center June 2014 - Present
Landis Office Centre June 2014 - Present
Barrister Global Services Network May 2007 - June 2014
Local Home Office August 2006 - June 2014
Field Solutions LLC, and OnForce Inc. February 2006 - June 2014
Field Nation February 2006 - June 2014
iTOK December 2012 - October 2013
Allegany Radio March 2009 - May 2010
IntercontinentalExchange, Inc. March 2007 - November 2008
My Bank! First United Bank & Trust April 2004 - July 2006
Skills
Windows Server, Network Administration, System Administration, DHCP, Active Directory, DNS, Project Management, Networking, Data Center, TCP/IP, Switches, XP, Software Installation, Servers, Windows XP, WAN, Technical Support, Windows, Linux, Help Desk Support, Lexmark Printers, HP LaserJet, HP Procurve, Samsung Printers
Education
Allegany College of Maryland 2012 — 2013
Associate of Science (A.S.), Computer Science - Networking, 4.0
Frostburg State University 1995 — 1996
Allegany College of Maryland 1993 — 1995
A.A, General Studies
Fort Hill High School 1980 — 1984
HS Diploma, College Prep
Allegany College of Maryland
Vivint May 2008 - Present
Convergys ARM - Encore RMI November 2011 - March 2013
iTOK 2008 - March 2013
Skills
Management, Customer Service, Telecommunications, Direct Sales, Account Management, Sales Process, Marketing, Sales Operations, Leadership, Marketing Strategy, Sales, Team Leadership, Customer Satisfaction, Salesforce.com, Lead Generation, Sales Management, Entrepreneurship, Team Building, Cold Calling, Microsoft Office, Business Development, Customer Retention, Social Media Marketing, Call Centers
Education
Lindsey Hopkins Technical Education Center 2006 — 2008
Desktop Publishing Assistant, Graphic Design
Innotrac July 2014 - Present
iTOK December 2012 - June 2014
iTOK July 2012 - December 2012
Support.com May 2011 - July 2012
Fry's Electronics October 2006 - May 2011
Skills
Computer Hardware, Computer Repair, Customer Service, Virus Removal, Sales, Printers, Solid computer skills, Windows 7, Windows Vista, OS X, Windows XP Pro, World History, Mac OS, Christian Ministry, Android SDK, iOS, Self-confidence, Windows Server, Nagios, Workfront, Troubleshooting, Networking
Education
Georgia Perimeter College 2003 — 2006
Associate of Arts (A.A.), Education
American Airlines June 2015 - Present
FJ Management September 2014 - December 2014
iTOK September 2014 - December 2014
Darden Restaurants Inc May 2014 - August 2014
IntelliType Corp. March 2012 - August 2013
Entrepreneurial Activity July 2010 - August 2013
Wells Fargo June 2010 - March 2012
Sprint July 2009 - May 2010
International Sports Specialists Inc. August 2008 - September 2009
Skills
Financial Analysis, Retail Banking, Electronics Repair, Office Administration, Real Estate, Logistics, Construction, Carpentry, Microsoft Office, Marketing Material..., Sales, PowerPoint, Auditing, Financial Modeling, Corporate Finance, Valuation, Microsoft Excel, VBA
Education
Brigham Young University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Utah State University 2004 — 2010
Bachelor's Degree, Business Administration and Management, General, 3.65 (Major GPA)
iTOK February 2015 - Present
Digity.com November 2013 - February 2015
Digity.com August 2013 - November 2013
Integratechs, Inc May 2013 - July 2013
Integratechs, Inc October 2012 - May 2013
TD Ameritrade October 2008 - October 2012
Investools by TD Ameritrade October 2008 - April 2012
World Financial Group (WFG) September 2004 - September 2008
Firstline Security, Inc April 2005 - August 2008
Skills
Team Building, Complaint Management, Customer Experience, Excel, Micros, Cost Reduction..., Training & Development, Customer Relations, Microsoft Excel, Customer Service, Leadership, Team Leadership, Training, Management, Customer Satisfaction, Integrity, Coaching, Process Improvement, Call Centers, Employee Training, Time Management, Salesforce.com, Finance, Software Documentation, Sales, Analysis, Vendor Management, Business Analysis, Operations Management, Strategy, Account Management, Business Development, Sales Operations, Financial Services, CRM, Customer Retention, Sales Process, Strategic Planning, Microsoft Office
Education
Brigham Young University 2002 — 2005
BS, Financial Services, Spanish
River City High School
University of California May 2014 - Present
Northeastern University September 2008 - Present
Northeastern University September 2009 - Present
IRITEC April 2004 - September 2008
Tehran Polytechnique September 2006 - August 2008
Sharif University of Technology September 2003 - January 2005
ITOK April 2003 - April 2004
Skills
Matlab, ANSYS, Heat Transfer, CFD, Thermodynamics, Mathematical Modeling, Labview, Scanning Electron..., Simulations, COMSOL, Fortran, Finite Element Analysis, Simulink, Fluid Mechanics, Materials Science, Modeling, Mechanical Engineering, Numerical Analysis, Fluid Dynamics, Combustion, Engineering, Energy, AutoCAD, Renewable Energy, Sustainable Energy, HVAC, Catia, Abaqus, Engineering Design, Thermal, Maple, LaTeX, Experimentation, R&D, Fuel Cells, Nanotechnology, Minitab, Internal Combustion..., Mechanical Testing, Mathematica, Characterization, CAD, Biomass, Pro Engineer, Solidworks, Numerical Simulation, Physics, MathCAD, Design of Experiments, Optimization
Education
Northeastern University 2008 — 2013
Doctor of Philosophy (PhD), Mechanical Engineering
Sharif University of Technology 2002 — 2004
Energy Conversion, Mechanical Engineering
Amirkabir University of Technology - Tehran Polytechnic 1996 — 2001
Bachelor's degree, Mechanical Engineering-Thermal fluid sciences
iTOK May 2011 - Present
EBC Computers February 2008 - October 2010
Standard Builders Supply May 2007 - January 2008
Furniture Warehouse March 2005 - May 2007
Education
DeVry University 2010 — 2014
Bachelor, Network & Commincations Management
EMC September 2014 - Present
Cox Business March 2013 - September 2014
Local Corporation Local.com July 2011 - January 2013
Local Corporation June 2011 - January 2013
Progrexion December 2010 - July 2011
iwantLOCALnow.com October 2010 - December 2010
Mokimobility January 2010 - December 2010
Missionary Training Center 2007 - 2010
iTOK July 2009 - December 2009
Student Honor Association BYU January 2007 - June 2008
Skills
Lead Generation, Salesforce.com, Online Advertising, SEO, Online Marketing, Marketing Strategy, Marketing, Sales, Entrepreneurship, PPC, Start-ups, Digital Marketing, Social Media, Strategy, Advertising, Direct Marketing, Management, Business Development, SEM, Sales Operations, Mobile Devices, CRM, Leadership, Selling, Market Research, E-commerce, Mobile Marketing, Mobile Advertising, SaaS, Product Management, Email Marketing, Web Analytics, B2B, Training, Analytics, Cloud Computing, Fluent in Spanish, Sales Process, Customer Retention, Facebook, Direct Sales, Google Adwords, Product Development, Web Marketing, Account Management, Product Marketing, Social Networking, Recruiting, Affiliate Marketing, Business Consulting
Education
Brigham Young University 2007 — 2011
B.S., Emphasis: Business Behavior. Psychology Major
Brigham Young University 2008 — 2010
Studies in Spanish
Brigham Young University 2007 — 2009
Business Minor at the Marriott School of Management, Emphasis: Management and Marketing
Mesa Community College 2007 — 2008
Pre-Business Major
PHEAA / American Education Services(AES) October 2013 - Present
EDD Technologies September 2005 - Present
CompuCom July 2012 - July 2013
Fujitsu Technology Solutions May 2012 - May 2013
Care Innovations, an Intel GE joint venture February 2013 - 2013
Netwerkx 2013 - 2013
iTOK April 2012 - December 2012
Essintial Enterprise Solutions February 2009 - June 2011
Skills
Strategic Planning, Marketing Strategy, Product Development, Sales Management, Retail, Customer Service, Advertising, New Business Development, Marketing, Negotiation, Team Building, Sales, ASP.NET MVC, Project Management, Microsoft Office, Graphic Design, Business Strategy, Programming, Windows Programming, .NET, Training, Inventory Management, Team Leadership, Troubleshooting, Computer Hardware, Software Documentation, Management, Project Planning, Network Administration, Technical Support, Software Installation, Wireless Networking, Routers, Perl, Perl Script, Python, Cisco Technologies, Lexmark Printers, Cisco VoIP, Network Security, Penetration Testing, Enterprise Software, Enterprise Architecture, ZigBee, WiMAX, WiFi, Telecommunications, System Administration, Database Administration, Operating Systems
Education
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
PHEAA University 2014 — 2014
Certificate
Harrisburg Area Community College 2006 — 2008
iTOK November 2013 - Present
General Electric May 2011 - November 2013
EnerNOC June 2013 - August 2013
After Hours Computer Repair August 2012 - January 2013
IT Consultant August 2012 - September 2012
Geek Squad May 2012 - August 2012
Skills
Hardware, Technical Support, Troubleshooting, Operating Systems, Networking, Computer Repair, Visio, Telecommunications, Windows Server, Wireless Networking, Visual Basic, Active Directory, Security, IT Management, Network Design, Cisco Networking, Home Networking, IP Phones, IP PBX, Structured Cabling, Mac OS X, Virtual Machines, Social Networking Sites, Symantec Endpoint..., Ghost Imaging, POS, End User Training, User Experience, User Experience Testing, IT Asset Management, Asset Managment, Call Centers, Demand Response, Energy Audits, Sustainability Metrics, Customer Support, Autotask, SonicWALL, Continuum, SQL, Microsoft SQL Server
Education
Arlington Catholic High School
University of Massachusetts at Lowell
Bachelor's degree, Management Information Systems
General Dynamics Information Technology August 2014 - Present
General Dynamics Information Technology August 2013 - August 2014
Kelly Services February 2013 - August 2013
NorthgateArinso September 2012 - November 2012
Literacy Volunteers of Leon County February 2012 - October 2012
CSS Corp November 2011 - January 2012
Teleperformance, USA August 2011 - November 2011
Verio March 2011 - June 2011
iTOK December 2010 - January 2011
eBay Inc September 2007 - October 2010
Skills
Customer Relations, Customer Service, Customer Experience, Customer Loyalty, Customer Focus, Linux, Unix, Logistics, Shipping/receiving, Travel, Critical Thinking, Case-Based Reasoning, Telephone Skills, Telephony, Audio Conferencing, Windows Server, Windows XP, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Sales, Team Building, Troubleshooting, Team Leadership
Education
Florida State University 1990 — 1995
Bachelor of Arts Degree, Philosophy
Tallahassee Community College 2002 — 2004
Associate of Science Degree, Computer Programming and Applications
Florida State University 1990 — 1995
Associate of Arts Degree, Business
World Jersey Day September 2015 - Present
Progrexion February 2015 - September 2015
iTOK October 2014 - January 2015
CLEARLINK March 2014 - July 2014
American Express December 2013 - March 2014
Larry H. Miller Management Corporation May 2013 - December 2013
Teleperformance June 2013 - September 2013
Skills
Customer Service, Call Centers, Leadership, Customer Satisfaction, Microsoft Word, Microsoft Office, PowerPoint, Management, Public Speaking, Microsoft Excel, Strategic Planning, Customer Experience, Sales, Marketing, Social Media, Team Building, Social Networking, Social Media Marketing, Marketing Strategy, Account Management, Teamwork, Digital Marketing, Online Marketing, Research, Data Analysis, Customer Retention
Education
Market Campus 2015 — 2015
Certificate of Digital Marketing, Digital Marketing
Brigham Young University 2009 — 2010
Generals, Psychology
South Carolina Legislative Audit Council June 2014 - Present
Brigham Young University June 2008 - May 2014
iTOK December 2011 - May 2012
Skills
Forecasting, Survey Research, Regression Models, Stata, R, Microsoft Excel, Social Statistics, Survey Methodology, Linear Regression, Linear Programming, Excel models, Logistic Regression, Survival Analysis, Econometrics, Social Services, Local Government Finance, Large-scale Event..., Statistics, SPSS, Political Science, PowerPoint, Social Media, Public Speaking, Teaching, Customer Service, Data Analysis
Education
Brigham Young University 2012 — 2014
Masters of Public Policy, Public Policy Analysis
Brigham Young University 2007 — 2011
Bachelors, Political Science
Nexeo HR May 2015 - Present
Madra Learning November 2014 - May 2015
Mobinet design September 2014 - October 2014
Textura Corporation September 2013 - September 2014
PcCareSupport September 2011 - February 2013
iTOK October 2009 - November 2011
DirectPointe 2007 - 2009
Skills
Troubleshooting, Networking, Customer Service, Active Directory, Windows, Sales, Account Management, Team Leadership, VoIP, Salesforce.com, Servers, Network Administration, Linux, Management, Microsoft Office, Cisco Technologies, HTML, Microsoft SQL Server, Call Centers, Customer Relations, Sales Management
Education
Midland College 2001 — 2002
Automotive Engineering Technology/Technician
Robert E. Lee High School, Midland Texas 1999 — 2002
General studies
iTOK 2011 - Present
Ejad Al-Sharq 2010 - 2011
AMX International 2010 - 2010
Independent 2005 - 2010
Skills
Leadership, Management, Sales, Business Development, Customer Experience..., Team Leadership, Customer Service, Direct Sales, Cross-functional Team..., Change Management, Leadership Development, Account Management, Training, Public Speaking, SaaS, Customer Retention, Lead Generation, Sales Operations, Presenter, Strategy, Call Centers, Solution Selling, Sales Management, Social Networking, Team Building, Sales Process, Customer Satisfaction, Strategic Partnerships, Marketing Strategy, Marketing, Start-ups, New Business Development, Entrepreneurship, Business Planning, E-commerce, Negotiation, Social Media Marketing, Strategic Planning, Business Strategy, Contract Negotiation, Marketing Communications, Sales Presentations, Project Management, Customer Experience, Operations Management, Budgets, B2B, Voice of the Customer, Customer Experience..., Business Process...
Education
Brigham Young University - Idaho 2005 — 2010
Bachelor of Science, Communications, 3.642 GPA
Self Employed, Freelance Actor March 2014 - Present
Fish Songs Live April 2015 - August 2015
Fish Songs Live October 2014 - August 2015
The Beverly Hills Playhouse March 2015 - May 2015
The Beverly Hills Playhouse February 2015 - May 2015
iTOK July 2013 - March 2015
Sioux Empire Community Theatre April 2012 - May 2014
Sioux Empire Community Theatre March 2011 - May 2014
Sioux Empire Community Theatre April 2012 - November 2013
Augustana College (SD) September 2011 - December 2012
Skills
Theatre, Sound Design, Sound, Musical Theatre, Voice Over, Publicity, Stage, Acting, Entertainment, Improvisation, Music, Performing Arts, Props, Set Design, Singing, Theatrical Production, Voice Acting, Plays, Directing, Piano, Live Events, Drama, Scenic Painting, Live Sound, Audio Editing, Sound Editing, Comedy, Audio Engineering, Creative Writing, Shakespeare, Dialects, Video Editing, Stage Management, Public Speaking, Social Media, Microsoft Office, Art, Writing, Facebook, Film, Social Networking, Teaching, Television, Film Production, Social Media Marketing, Customer Service
Education
Augustana College 2009 — 2013
BA, Theatre
The Beverly Hills Playhouse of San Francisco
The Milton Katselas Acting Technique
iTOK October 2014 - Present
Lifetouch March 2013 - March 2014
Golden Tan 2013 - 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, PowerPoint, Communication, Team Building, Group Presentations, Management, Sales Management, Maintenance, Leadership Development, Customer Retention, Customer Experience, Leadership, Facebook
Education
Salt Lake Community College 2012 — 2016
Associate of Arts (A.A.), Humanities/Humanistic Studies
Bingham High School 2009 — 2012
High School Diploma, High School Diploma
iTOK February 2013 - Present
American Income Life March 2011 - April 2012
Progrexion December 2011 - February 2012
Security Metrics September 2010 - October 2011
U.S. Army October 2006 - October 2006
At Home Pest Control April 2001 - September 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning
Education
UVU 2010 — 2014
Computer and Information Systems Security/Information Assurance
Chabot College 2001 — 2003
Yuba City School 1991 — 1995
iTOK April 2013 - Present
iTOK April 2013 - Present
SEO.com May 2012 - April 2013
The Black Box Firm October 2011 - May 2012
Marketecture April 2010 - October 2011
Myebiz March 2007 - January 2010
Skills
SEO, PPC, Email Marketing, Social Media, Google Analytics, Digital Marketing, Social Media Marketing, Link Building, WordPress, Blogging, Webinars, Marketo, Building Relationships, Social Networking, Dreamweaver, SEM, Marketing, Web Analytics, Web Content, Microsoft Excel, Advertising, YouTube, Lead Management, Affiliate Marketing, Content Development, Skype, Article Marketing, Brand Management, Press Releases, White Papers, ecommerece, Excel, Guest Blogging, Photoshop, Mac, Editing, Fitness Training, Yoga, Networking, Online Marketing, Online Advertising, digital content provider, Lead Generation, Google Adwords, Marketing Strategy
Education
Utah Valley University 2014 — 2017
Bachelor's Degree, Marketing
Salt Lake Community College 2013 — 2014
Bachelors of Marketing, Marketing, 3.9 GPA
Practical Dental Assisting of Utah 2010 — 2010
Dental Assistant, Dentistry
Field Nation December 2012 - Present
iTOK January 2013 - July 2015
The Peak Organization November 2012 - December 2012
Ford Motor Company June 2012 - September 2012
Halloween City July 2011 - June 2012
Skills
Networking, NetBeans, Network Security, Network Design, Communication, Friendly Personality, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Access, Visual Basic, Java, Linux, Unix, Red Hat Linux, Linux Desktop, Routers, Router Configuration, Firewalls, Information Security, Computer Security, Computer Information..., Computer Maintenance, Help Desk Support, System Administration, Troubleshooting, Security, Windows, Computer Repair, Windows XP, Active Directory, Technical Support, Windows 7, Computer Hardware
Education
The University of Findlay 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science
ITT Technical Institute-Canton 2010 — 2012
Associate's degree, Computer Technology/Computer Systems Technology, 3.5
iTOK June 2014 - Present
Skills
Customer Service, Management, SaaS, Leadership, Troubleshooting, Windows, Project Management, Microsoft Office, Sales, Direct Sales, Sales Process, Sales Operations, Sales Presentations, Billing Systems, Billing Process, Client Billing, Collections Management, Debt Collection, Business Development, Solution Selling, Collections, Logical Approach, Microsoft Excel, Passionate about work, Reliability, Team Leadership
Education
Salt Lake Community College 2010 — 2011
Business Administration and Management, General
Bingham Highschool 1996 — 1999
Highschool Diploma
The Leonardo September 2015 - Present
Open Book Audio November 2008 - Present
iTOK February 2013 - September 2015
Logica, LLC (Acquired by AFS, Inc.) October 2011 - February 2013
Zenger Folkman February 2009 - October 2011
Finicity October 2008 - November 2008
Access Development August 1999 - October 2008
Utah State University October 1996 - July 1997
Skills
Email Marketing, Lead Generation, Social Media Marketing, SEO, Online Advertising, Leadership, Management, Marketing Strategy, Web Analytics, Marketing Communications, Advertising, Strategy, Strategic Planning, B2B Marketing, Team Building, SEM, Copywriting, CRM, Copy Editing, B2C marketing, Website Development, Digital Marketing, Public Relations, Marketing Automation, Entrepreneurship, Market Research, Marketing, Google Adwords, Facebook, Marketing Management, Marketo, Webinar Development, Corporate Branding, Brand Management, Audio Engineering, Online Marketing, Blog Marketing, Product Marketing, Google Analytics, Content Marketing, Team Leadership, Team Management, Webinars, Twitter, Marketing Research, Strategic Partnerships
Education
University of Utah - David Eccles School of Business 2006 — 2008
MBA, Marketing, Communications, Law, 3.82 GPA
Brigham Young University 2000 — 2004
BA, Media Music, Computing and Information Systems, 3.78 GPA
Utah Valley University 2000 — 2001
AS, General Studies, 3.91 GPA
Karl Malone Toyota April 2015 - Present
Rose Park Sports Association January 2012 - Present
Credit Corp August 2014 - March 2015
Comcast February 2014 - August 2014
iTOK November 2013 - February 2014
Apple June 2012 - September 2013
T-Mobile October 2010 - June 2012
Verizon August 2007 - October 2010
Skills
Microsoft Word, Mac OS X, 10 Key, Windows, Technology, Business Development, Customer Service, Cash Management, Retail, Problem Solving, Social Networking, Public Speaking, Organizational Structure, Sales, Social Media, New Business Development, Team Building, Marketing Strategy, Microsoft Office, Social Media Marketing, Coaching, Marketing, Microsoft Excel, Strategic Planning, Event Planning, Public Relations, Market Research, Training, OS X, Sales Management, Customer Satisfaction, Online Marketing, Entrepreneurship, Sports, Networking
Education
Blue Mountain Community College 2004 — 2005
N/A, Business, Management, Marketing, and Related Support Services, finished school year with 3.2
Colorado Northwestern Community College 1999 — 2001
N/A, Elementary Education and Teaching, Finished with a 2.8
iTOK April 2015 - Present
D Partners LLC 2003 - Present
Skills
Managed Hosting, Entrepreneur, Investors, Mergers, Cloud Computing, Emerging Growth..., BPO, Executive Management, Call Center, Venture Capital, Telecommunications, Performance Improvement, SaaS, Strategic Partnerships, Start-ups, Thought Leadership, Professional Services, Lead Generation, Outsourcing, Customer Experience, Strategy Development, Emerging Technologies, Go-to-market Strategy, Product Marketing, New Business Development, Entrepreneurship, Strategy, Mergers & Acquisitions, Leadership, CRM, Call Centers, Business Development, Management, Sales Management, Direct Sales, Solution Selling, Analytics, Business Strategy, Finance, Product Management, Salesforce.com, Management Consulting, Integration, Sales Process, Enterprise Software, Vendor Management, Consulting, Managed Services, Customer Retention, Business Process...
Education
University of Denver 1983 — 1985
MBA, Finance
University of Denver 1976 — 1981
BSBA, Economics
Regis Jesuit High School
Jive Communications, Inc April 2015 - Present
iTOK January 2013 - April 2015
Skills
Networking, Servers, Technical Support, Troubleshooting, Network Administration
Education
Delaware Valley College
Milton Hershey School
iTOK August 2013 - Present
iTOK March 2013 - Present
Paramount Concepts April 2014 - November 2014
Tetra Financial June 2011 - January 2012
Grand Canyon University May 2006 - June 2010
FranklinCovey October 1998 - November 2005
Skills
Customer Service, Leadership, Team Leadership, Troubleshooting, Windows, Networking, Cloud Computing, Management, Windows Server, Project Management, Active Directory, Security, System Administration, Technical Support, SaaS, Sales, Sales Management, Direct Sales, Lead Generation, Sales Process, Salesforce.com, Training, Marketing
Education
Grand Canyon University 2006 — 2009
Business Administration and Management, General
Salt Lake Community College 1999 — 2000
Business Administration and Management, General
Skyline high school 1990 — 1992
Business Administration and Management, General
Skyline high school
iTOK July 2013 - Present
Teleperformance December 2011 - June 2013
Teleperformance, USA May 2011 - December 2011
Unisys Technical Services August 2007 - February 2011
C. Tanner January 1999 - January 2004
Iomega Corporation January 1991 - January 1998
Skills
Information Technology, Customer Service, Technical Support, Computer Hardware, Software Documentation, Internet Troubleshooting, Team Leadership, Supervisory Experience, Technical Product..., Access, Windows XP
Education
2009 — 2011
Bachelor's degree, Computer Science, 3.97
Stevens-Henager College 2009 — 2011
Bachelor of Science (B.S.), Computer Science
iTOK August 2013 - Present
Pace setters, bargain computers August 2013 - December 2013
One Touch Direct March 2013 - July 2013
Florida Career College March 2011 - April 2013
Crowes consulting October 2011 - 2013
Private Contractor May 2002 - December 2012
Brand Energy & Infrastructure Services, Inc. February 2009 - May 2011
zachry construction August 2006 - February 2009
zachry construction August 2006 - February 2009
Atlantic Scaffolding 2002 - May 2006
Skills
Troubleshooting, Microsoft Excel, Microsoft Office, Emergency Management, PowerPoint, Microsoft Word, Risk Assessment, Customer Service, Leadership, Outlook, Public Speaking, Computer Hardware, Technical Support, Supervisory Skills, Windows 7, Windows XP, Hardware, Wireless Networking, Networking, System Administration, Security, Team Leadership, Network Security, Computer Repair, A Certified, Laptops, TCP/IP, DHCP, Social Networking, Remote Desktop, Root Cause Analysis, Software Installation, Routers, Windows, Problem Solving, Windows Vista, Operating Systems, CompTIA A, Printers
Education
Hillsborough Community College 2014 — 2016
Associate of Science (A.S.), Computer Programming
Florida Career College 2011 — 2013
Associate of Science (A.S.), Information Technology
florida career college 2011 — 2013
Associate of Science (A.S.), Information Technology
Comp Tia 2012 — 2012
Security +
Comp Tia 2011 — 2011
A+ certified
Polk Community College 2003 — 2010
safety professional nccer certified, osha 10/16, msha 24
iTOK December 2003 - Present
DirectPointe June 2007 - December 2009
NSG September 2000 - August 2004
NSG September 1998 - September 2000
IBC September 1995 - August 1998
Skills
Entrepreneurship, Entrepreneurship..., Business Strategy, Team Leadership, Sales Management, Sales & Marketing..., Organizational..., Organizational..., Direct Sales, Sales Process, International Sales, Account Sales Strategies, Process Optimization, Compensation Structures, New Business Development, Global Business..., Start-up Ventures, Business Development, Leadership, Start-ups, Management, Sales, Strategic Partnerships, Strategic Planning, SaaS
Education
Northwestern University 1997 — 2003
Bachelor's degree, Biology and Organizational Behavior Studies
Telestream Inc. February 2009 - Present
Verio September 2007 - January 2009
iTOK January 2007 - September 2007
Skills
Technical Support, Broadcast Automation, Troubleshooting, Servers, Video Production, Computer Hardware, Windows, Streaming Media, Operating Systems, Video Editing, Unix, JavaScript, CSS, VMware, TCP/IP, Visual Studio, Windows Server, Video transcoding, Mobile Devices, OS X, Linux, Python, Eggplant
Education
Sierra College 2012 — 2013
Computer Science
American River College 2004 — 2006
Tech Mahindra October 2013 - June 2015
ARC Services-Staffing-Solutions May 2013 - October 2013
iTOK January 2012 - May 2013
Xerox July 2012 - January 2013
McLane Company February 2008 - July 2012
Panel Specialists, Inc March 2007 - February 2008
PMP Technologies July 2005 - March 2007
Woodware System June 2003 - July 2005
First Choice Staffing May 2000 - May 2003
US Navy January 1995 - January 1998
Skills
10 Years IMAC, 3 Years SAN Servers, 3 Years Cisco 3500 and..., 9 Years Hewlett Packard..., 3 Years IBM pSeries,..., 5 years IBM ThinkPads..., 1 year Windows 7, 4 years Windows 2003..., 1 year Windows 2008..., 3 Years UNIX (AIX, SCO), 4 Years Citrix, 3 Years Linux, Servers, Windows Server, Active Directory, Microsoft Exchange, XP, 3 RICOH Printer..., Windows 7, Security, Hardware, Troubleshooting, Computer Hardware, Technical Support, TCP/IP, Operating Systems, Software Installation, Windows, Unix, Software Documentation, VPN, Databases, Printers, System Deployment, Network Security, DHCP, Network Administration, System Administration, Data Center, VMware, Wireless Networking, Networking, Firewalls, Group Policy, Switches, IIS, Routers, Linux, Information Technology, Computer Repair
Education
American College of Technology 2013 — 2014
Associate's degree, Network and System Administration/Administrator
Tidewater Community College 2000 — 2003
Certicate of Completion, Information System Technology (Network Engineer-Windows Professional
Tidewater Community College 2000 — 2003
Naval Training Center/Radioman "A" School 1995 — 1995
Archaeological Legacy Institute September 2012 - Present
Archaeological Legacy Institute January 2013 - Present
iTOK July 2012 - September 2012
support.com August 2011 - June 2012
Self Employed - IT Consultant January 2010 - June 2011
Bi-mart August 2007 - January 2009
Lane Community College January 2007 - June 2007
RadioShack September 2005 - September 2006
Klamath School District September 2004 - June 2005
Skills
HTML, CSS, Web Development, Photoshop, JavaScript, Python, Multimedia, Computer Hardware, Computer Maintenance, PHP, Dreamweaver, Visual C#, jQuery, WordPress, Adobe Creative Suite, Final Cut Pro, Microsoft Visual Studios, Visual C++, Object Oriented Design, Audio Editing, Photography, Digital Media, Digital Imaging, Computer Animation, Computer Graphics, Video Editing, Sound Editing, Graphic Design, Joomla, CMS, Twitter, Facebook, Facebook Marketing, Custom Facebook Pages, Streaming Media, HTML 5, CSS3, Apache, Windows Server, Hootsuite, Google Analytics, Google Alerts, Drupal, Git, Github, Web Design, Flash, C#, User Interface Design, SQL
Education
Gonzaga University 2010 — 2011
Computer Science
Lane Community College 2005 — 2008
Associate of Science (A.S.), Multimedia Design
North Eugene Highschool 2001 — 2004
North Eugene Highschool, Engineering/Computer Sciences
Utah Rehab Specialists November 2014 - December 2014
Box Support June 2014 - December 2014
iTOK November 2013 - May 2014
Impact Training March 2013 - November 2013
Aspen Water 2003 - 2007
Skills
Public Speaking, Student Affairs, Staff Development, Higher Education, Microsoft Office, Nonprofits, Microsoft Excel, PowerPoint, Research, Career Counseling, Teaching, Microsoft Word, Leadership, Event Planning, Customer Service, Social Media, Outlook, Fundraising, Data Analysis, Admissions, Enrollment Management, Social Networking, Leadership Development, Team Building
Education
Citrus College 1981 — 1983
Associate's degree, Computer Science
Glendora High School 1977 — 1980
Diploma, Regular/General High School/Secondary Diploma Program
iTOK 2014 - Present
Mountain Solar Power LLC 2013 - 2014
WJB Energy 2013 - 2014
Premier Marble and Granite April 2011 - April 2013
Surgent Inc February 2006 - March 2009
4 Corners Self Storage February 2005 - May 2007
Lowe's Home Improvement April 1994 - June 2003
Skills
Construction Management, Framing, Residential Homes, Tiles, Construction, Construction Drawings, Blueprint Reading, Flooring, Construction Processes, Construction Safety, Sales Management, Team Building, Constructability, Lean Construction, Value Engineering, Solar Energy, Solar Power, Contractors, Carpentry, Project Bidding, Pre-construction, Concrete, Submittals
Education
ITT Technical Institute-Seattle 2009 — 2010
Construction Management
Apprentice Carpentry Training 2004 — 2009
Journeyman Carpenter, 90% and above
Columbia Basin College 1991 — 1994
Computer-Aided Drafting Certificate
Vivint Solar July 2015 - Present
Savage Services March 2015 - July 2015
EMC April 2014 - March 2015
EMC February 2013 - April 2014
iTOK June 2013 - July 2013
EMC January 2013 - February 2013
VMware April 2011 - December 2012
EMC May 2010 - April 2011
Decho Corporation February 2010 - May 2010
Dish Network December 2008 - October 2009
Skills
Salesforce.com, Management, Cloud Computing, Account Management, Customer Service, Customer Experience, Troubleshooting, Windows, Microsoft Excel, Professional Services, Staff Training, SaaS, Leadership, Gmail, Sales Management, CRM, Computer Hardware, Virtualization, Technology Training, Critical Thinking, PowerPoint, Purchasing, Team Leadership, Outlook, Customer Interactions, Technical Aptitude, Solution Selling, Sales Skills Training, Managerial Experience, Money Handling, Ten Key, Strategic Thinking, Inventory Management, Receiving, Shipping, WebEx, Customer Relations, Hardware/Software..., Technology..., Problem Solving, Mentoring, Online Backup, File Sharing, Spanish, Tax Preparation, Sales, Training, Excel, SQL
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Business of IT Management
Salt Lake Community College 2005 — 2012
Associates of Science, General Studies
Granite High School 1997 — 2000
High School Diploma, General Studies
Solution Reach September 2014 - May 2015
Proficio Mortgage Ventures, LLC May 2014 - July 2014
iTOK January 2014 - June 2014
Txtwire Technologies September 2012 - January 2014
Skills
Sales, Business Development, Mobile Marketing, Marketing Strategy, New Business Development, Social Media Marketing, Email Marketing, SEO, Online Advertising, Market Research, Online Marketing, Customer Service, Customer Satisfaction, Start-ups, Sales Management, Team Building, Leadership, Strategic Planning, Marketing
Education
Brigham Young University - Idaho
Kauai Community College January 2015 - Present
Current Position March 2005 - Present
Blue Sky IT Partners October 2013 - December 2014
iTOK October 2013 - January 2014
Hawaii Health Systems, Corp - State of Hawaii April 2012 - September 2013
Rural development project July 2007 - April 2012
CHRISTUS Health January 2000 - January 2005
MSI Consulting Inc January 1995 - January 2000
CHRISTUS Health System March 2000 - 2000
Skills
Training, Project Management, Microsoft Office, Program Management, Management, Troubleshooting, Process Improvement, Meditech, Microsoft Certified..., System Administration, Technical Support, Siemens Soarian, Capacity Building, Instructional Design, Budgets, Teaching, Project Planning, Strategic Planning, Research, Administration, Social Networking, EMR Training, Employee Training, Webmaster Services, Staff Development, Captivate, Policy, Microsoft Excel, Microsoft Office Master, Vacation Rental..., Certificed Fork Lift..., CDL Class A, Class B CDL, Forklift Instructor, MS Project, Public Speaking
Education
Texas A&M University-Corpus Christi 2003 — 2005
BS Education, Occupational Training & Developmnet (OCTD), Business Technology
AccessData August 2015 - Present
AccessData October 2012 - August 2015
AccessData December 2011 - October 2014
AccessData June 2010 - December 2011
iTOK January 2008 - June 2010
BYU Fulton College of Engineering & Technology 2006 - 2010
Skills
Computer Forensics, FTK, HTML, Windows, PHP, Web Development, Network Security, Information Security, Java, Troubleshooting, Microsoft Office, SQL, Computer Hardware, MySQL, JavaScript, Security, MPE+, Mobile Forensics, Software Development, XP, Software Documentation, Operating Systems, Network Administration, Windows Server, Windows XP, Active Directory
Education
Brigham Young University 2005 — 2010
Bachelor's degree, Major: Information Technology, Minor: Computer Science
Aviacode October 2014 - Present
iTOK July 2014 - October 2014
Aviacode January 2012 - July 2014
Symantec November 2010 - January 2012
Symantec May 2010 - November 2010
Symantec June 2007 - May 2010
Aculis June 2006 - June 2007
Distinctive Software Systems February 2006 - June 2006
Skills
C#, Scrum, .NET, LINQ, Agile Methodologies, Visual Studio, ASP.NET, Web Applications, XML, Web Services, Software Development, JavaScript, Windows, SQL, Subversion, IIS, jQuery, AJAX, HTML, CSS, JSON, Silverlight, Test Driven Development, WPF, SQL Server, WiX, Microsoft Office, MSI, Entity Framework, Visual Basic, TeamCity, Powershell, MSBuild, SignalR, ASP.NET MVC, Kanban, AngularJS, ASP.NET Web Api, Raven, TypeScript, LESS, Git, ReSharper
Education
Weber State University 2002 — 2005
BS, Computer Science
Salt Lake Community College
Associate of Science (A.S.), Computer Information Systems
Brigham Young University August 2014 - Present
Dell May 2015 - July 2015
Adobe October 2014 - April 2015
Costco Wholesale November 2010 - July 2014
EY September 2009 - November 2010
EY August 2008 - August 2009
Dish Network June 2007 - August 2007
iTOK April 2006 - April 2007
Skills
Leadership, Project Management, Process Improvement, Management, Access, Data Analysis, Analysis, SDLC, Cross-functional Team..., Information Technology, Microsoft Office, Team Building, Change Management, SQL, Enterprise Software, Information Security, Risk Management, Consulting, IT Strategy, Visio, Risk Assessment, HTML, Governance, SharePoint, E-commerce, Business Analysis, Data Security, Technology Risk
Education
Brigham Young University 2014 — 2016
Master of Business Administration (M.B.A.), Marketing, 3.80
Brigham Young University 2005 — 2008
Bachelor of Science, Information Systems, 3.65
Extra Space Storage January 2015 - Present
Extra Space Storage April 2013 - January 2015
iTOK May 2011 - April 2013
BYU Broadcasting May 2010 - May 2011
BYU August 2008 - March 2011
Stowaway Magazine 2011 - 2011
NetKnacks Tennis Awards May 2009 - August 2009
Whitelake Studio May 2008 - August 2008
Whitelake Studio March 2007 - August 2007
Skills
C#, Web Services, JavaScript, ASP.NET, VB.NET, Microsoft Office, CSS, Visual Studio, .NET, Web Development, jQuery, HTML, LINQ, Photoshop, HTML + CSS, XML, SQL, Entity Framework, VersionOne, Tortoise SVN, Technical Writing, Responsive Web Design, KnockoutJS, Project Management, CSS3
Education
Brigham Young University 2007 — 2011
BA
Endurance International Group March 2013 - Present
Convergys November 2011 - February 2013
Teleperformance, USA April 2010 - December 2011
iTOK December 2009 - April 2010
EDS, an HP company December 2008 - October 2009
Tahitian Noni International August 2006 - September 2008
Convergys November 2004 - August 2006
Convergys August 2000 - November 2004
StoresOnline August 1999 - July 2000
Skills
Active Directory, Microsoft Exchange, Mac OS X, Microsoft Excel, PowerPoint, Wordperfect, Access, Microsoft Word, Windows, Computer Hardware, XP, Troubleshooting, Call Center, Operating Systems, System Administration, Servers, Security, Windows 7, OS X, Technical Support, VPN, Hardware, Networking, Software Installation, Routers, Help Desk Support, HTML, Routing, Network Administration, DNS, VMware, Software Documentation, Visio, Antivirus, TCP/IP, WordPress, Computer Repair, Microsoft Office, Analysis, Computer Security, Linux, Disaster Recovery, Network Security, IT Operations, Information Technology, Cloud Computing, VoIP, Visual Basic, CSS, Technical Writing
Education
University of Phoenix 2003 — 2005
Masters, Computer Information Systems
University of Phoenix 2000 — 2003
Bachelors, IT Web Design
Brigham Young University - Idaho 1987 — 1991
Associate’s Degree, General Studies
erecruit - enterprise staffing software October 2013 - Present
erecruit - enterprise staffing software February 2011 - October 2013
Granite Telecommunications August 2009 - January 2011
NSK & Associates, Inc. February 2009 - June 2009
NSK & Associates, Inc. February 2007 - February 2009
Crowe Paradis October 2005 - January 2007
iTOK October 2004 - October 2005
Skills
SQL, Microsoft SQL Server, Software Development, SharePoint, Business Intelligence, Databases, SDLC, Web Development, SSRS, ETL, Database Design
Education
Bentley University 1999 — 2003
BS, Computer Information Systems
Hays Consulting, Inc March 1998 - Present
iTOK 2013 - 2013
National Association of Enrolled Agents 2003 - 2010
Merisel, Inc. July 1984 - January 1998
Knudsen Corporation 1973 - 1983
Skills
Tax, Tax Preparation, IRS, Quickbooks, SAP R/3, Tax Representation, Accounting, Cash Management, Business Planning, Finance, Preparation, Corporate Tax, Auditing, Sales Tax, Tax Accounting, QuickBooks, Partnership Taxation, Tax Research, Bookkeeping, Income Tax, Tax Law, Accounts Payable, IRS problem resolution, Tax Returns, Financial Reporting, Budgets, Strategic Financial..., LLC, Small Business, Journal Entries, Payroll Taxes, Balance, Tax Advisory, IRS Enrolled Agent, Payroll, Financial Planners, Estate Tax Planning, General Ledger, Cash Flow, Accounts Receivable, Financial Statements, Tax Audit Representation, CPA
Education
California State University-Long Beach 1965 — 1972
BS, Accounting
University of Northern Colorado 1957 — 1963
Bachelor of Arts (BA), Biology, General
iTOK 2012 - Present
Marketecture August 2012 - November 2012
Skills
Team Leadership, Business Analysis, Sales, Sales Management, Direct Sales, Sales Process, Customer Service, Account Management, Team Building, Team Management, Team Motivation, Management, SQL
Education
Georgia State University 2006 — 2012
Finance, General
eFileCabinet January 2015 - Present
iTOK November 2013 - Present
Property Solutions International Inc. October 2013 - November 2013
Mentoring Of America 2005 - 2008
Mentoring Of America 2005 - 2008
Skills
SaaS, Sales Management, Lead Management, Consulting, Software Solution Sales, Account Management, Customer Service, Human Resources, Lead Generation, Management, Marketing, Negotiation, New Business Development, Sales, Sales Process, Salesforce.com, Strategic Planning, Team Leadership, CRM, Leadership
Education
Brigham Young University - Hawaii 2002 — 2004
Bachelor of Arts (B.A.), International Business
Salt Lake Community College 2000 — 2002
Associate of Science (A.S.)
Disruptive Advertising September 2013 - Present
Self Employed March 2013 - September 2013
iTOK April 2010 - March 2013
Skills
PPC, Troubleshooting, Technical Support, PPC Bid Management, Google Adwords, Online Advertising, SEM, Computer Hardware, Windows 7, Bing Ads, Google Adwords..., Call Centers, Windows XP, OS X, Customer Service, Active Directory, Windows Server, Cloud Computing, Linux, Operating Systems, Networking, Microsoft Exchange, Online Marketing, A+ Certified, Windows, XP, Juggling
Education
Brigham Young University 2004 — 2010
Bachelor of Arts (B.A), History
FPS GOLD September 2010 - Present
iTOK March 2010 - September 2010
Waterford Institute October 1996 - September 2000
Education
Brigham Young University 1992 — 1997
BS, Computer Science
iTOK April 2013 - Present
HTAG LLC December 2009 - Present
Nibbles Mini Donuts LLC May 2010 - October 2013
3M May 2007 - May 2011
Oracle Corporation October 2003 - May 2007
Geac March 2002 - October 2003
Pacific Web Works July 1999 - March 2002
Geac May 1998 - July 1999
Skills
Siebel, SaaS, Salesforce.com, CRM, Customer Satisfaction, Business Intelligence, Cloud Computing, Customer Service, Enterprise Software, Leadership, Oracle, Sales, Service Delivery, Solution Selling, Team Building, Microsoft Office, Account Management, Training, Management, Team Leadership, Sales Management, Business Development, Direct Sales, Strategic Planning, Sales Process
Education
Hillcrest High School
Graduated, High School Diploma
Salt Lake Community College
iTOK August 2014 - February 2015
Education
Salt Lake Community College 2007 — 2009
High School, Generals
WeComply, Inc. February 2012 - Present
iTOK September 2011 - Present
Skills
SEO, Online Advertising
Education
Brigham Young University
Communications, Advertising
US Army July 2011 - Present
iTOK July 2011 - February 2012
CORA USA February 2011 - July 2011
CORA USA 2011 - 2011
CORA USA 2011 - 2011
State Farm Insurance 2009 - 2010
Skills
Interviewing, Customer Service, Customer Relations, Word, Microsoft Office, Diagnostics
Education
White Mountains Community College 2006 — 2010
Franklin Pierce College 2005 — 2006
StorageCraft Technology Corporation February 2013 - Present
iTOK January 2010 - December 2012
TELEPERFORMANCE USA October 2006 - May 2009
Alorica September 2004 - September 2006
Ancestry August 2003 - September 2004
Skills
Technical Support, HTML5, HTML, jQuery, JavaScript, AngularJS, Node.js, PHP, MongoDB, Computer Hardware, Troubleshooting, Call Centers, Wireless Networking, Windows 7, Help Desk Support, XP, Active Directory, Software Installation, Wireless Routers, Field Service, System Administration, Printers, Networking, Windows Server, WiFi, Management, Leadership, Microsoft Excel, Network Administration, Linux, Computer Repair, Customer Service, DNS, Microsoft Exchange, VPN, Operating Systems, Windows XP Professional, Disaster Recovery, Server Administration, Sales, Telecommunications, TCP/IP, Windows, Windows XP, Servers
Education
University of Utah 2013 — 2017
Bachelor's degree, Mathematics, Economics, 3.25
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Developement, Computer Software Engineering
Salt Lake Community College 2012 — 2013
AS, Mathematics
Tech Skills 2009 — 2010
JORDAN HIGH SCHOOL 1999 — 2000
iTOK Service Excellence Coordinator / Foundation DirectorMemorial Hospital of Sweetwater County2006 - 2010
Skills
Organizational..., Event Planning, Team Leadership, Financial Management..., Public Speaking, Customer Satisfaction, P&L Budget Management, Project Management, Process Improvement, Supervisory Skills, Strategic Planning, Employee Relations
Education
University of Denver
Bachelor's degree, Marketing/Finance
University of Denver