itravel2000 Company
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itravel2000 Employees
SellOffVacations.com December 2011 - Present
Park'N Fly Toronto December 2008 - November 2011
CAA South Central Ontario January 2008 - September 2008
itravel2000 May 2006 - December 2007
Sol Melia Resorts May 2002 - May 2006
Canada 3000 Inc August 1998 - November 2001
Sunflight Holidays August 1996 - August 1998
Adventure Tours September 1990 - August 1996
Skills
Advertising, Tourism, Sabre, Direct Marketing, New Business Development, Sales, Marketing, Public Relations, Budgets, Business Development, Event Management, Hospitality, Hotels, Leadership, Management, Market Planning, Press Releases, Sales Operations, Strategic Partnerships, Trade Shows, Training
Education
Seneca College of Applied Arts and Technology
Marketing
Toronto School of Business
Travel & Tourism
Crown Plaza Montreal Airport September 2014 - Present
Hotel Universel Montreal May 2012 - April 2014
Best western Plus Laval September 2011 - March 2012
Vélo Québec January 2011 - September 2011
itravel2000 January 2009 - January 2011
Club Voyages Dumoulin January 2008 - December 2009
HRG North America March 2006 - March 2007
Skills
Sustainable Tourism, Tourism, Tourism Management, Tour Operators, Management, Coustumer service, Tour Management, Travel Management, Front Office, Managment, Operations Management, Strategic Planning, Project Planning, Leisure, Hotel Administration, Travel Planning, Computers, Foreign Languages, English, French, Spanish, Portuguese, Rural Development, Guided Tours, Sabre, Adventure Travel, Customer Service, Hospitality Management, Hotel Management, Hotels, Hospitality
Education
Columbia University in the City of New York
Postgrade in Sustainable Development
University of Buenos Aires, Aregentina 2008 — 2009
Postgrade in Rural Tourism Development
College April-Fortier
AEC in International Tourism
Wheels, Inc. March 2015 - Present
ShelterLogic July 2013 - February 2015
RBC February 2011 - January 2013
Itravel2000 October 2009 - February 2011
LoyaltyOne March 2000 - August 2009
Skills
Fully bilingual English..., Risk Management, vocalist for various..., Insurance, Strategic Planning, Team Leadership, Vendor Management, Business Analysis, Financial Services, Relationship Management, Customer Service, CRM, Teamwork, Sales, Customer Satisfaction, Account Management, Management, Customer Experience, Leadership, Call Centers, Time Management, Tourism
Education
Fanshawe College 1991 — 1993
Tourism and Travel Counsellor Program, Tourism and Travel
St- Patrick
High School, High School/Secondary Diplomas and Certificates
Woodbine Casino October 2014 - February 2015
Ports of Call Resort August 2013 - June 2014
Flight Network January 2012 - August 2013
itravel2000 December 2010 - January 2012
itravel2000 August 2009 - December 2010
First Canadian Title May 2008 - April 2009
Skills
Travel Management, Cruises, Hotels, Vacation, Marketing, Online Advertising, Sabre, Sales, Customer Service, Car Rental, Leisure Travel, Marketing Strategy, Email Marketing, Online Travel, Tourism
Education
Mohawk College 2007 — 2009
Tourism and Travel
St. Thomas More Secondary School 2002 — 2006
Grade 12 Diploma
Klick Health March 2014 - Present
itravel2000 June 2012 - March 2014
Millennium Consulting Group March 2012 - December 2013
Winners Merchants International June 2010 - June 2012
Canadian Tire September 2005 - June 2010
GlaxoSmithKline January 2007 - August 2007
Greater Toronto Airports Authority May 2006 - August 2006
Environment Canada April 2005 - September 2005
Staples Business Depot July 2002 - April 2005
Tech Data 2003 - 2004
Skills
Software Project..., Business Analysis, Business Requirements, Systems Analysis, System Design, Operating Systems, Financial Systems..., MS Project, MS Office Suite, Quality Assurance, Process Modeling, SDLC, Problem Solving, Requirements Analysis, Documentation, Visio, Change Management, Team Leadership, Lotus Notes, Customer Relations, Excel, Analysis, Microsoft Office, Word, ITIL, PowerPoint, Requirements Gathering, Project Planning, Microsoft Word, Software Documentation, Microsoft Excel, Customer Service, Testing, Management, Program Management, Resource Management, Integration, Leadership, Troubleshooting, Business Process, ERP, Time Management, Windows, PMP, SharePoint, Project Management, Training, PMO, Project Portfolio..., Business Process...
Education
Sheridan College 2008 — 2010
Certificate Program, Project Management
Ryerson University 2003 — 2008
BComm, Information Technology Management – Enterprise Systems and Organization
Rogers Digital Media January 2013 - Present
Rogers Media, Publishing January 2009 - January 2013
itravel2000 January 2004 - April 2008
Skills
E-commerce, Online Marketing, Web Analytics, Marketing, Digital Strategy, Digital Marketing, Cross-functional Team..., Management, Online Advertising, Digital Media, E-commerce Optimization, CMS, Web Project Management, Web Content Management, Marketing Strategy, Conversion Optimization, Strategy, Social Media Marketing, Web Marketing, Vendor Management, Integrated Marketing, Technology Integration, Social Media, Marketing Communications
Education
Ryerson University
Computer Science
Enhanced Hearing Corporation June 2012 - Present
WMI August 2010 - June 2012
Premier Salons September 2009 - August 2010
Holt Renfrew Ltd October 2005 - August 2009
Holt Renfrew Ltd. August 2002 - October 2005
itravel2000 September 2001 - August 2002
Skills
Budgets, Business Process..., Customer Satisfaction, Customer Service, Employee Training, Fashion, Human Resources, Inventory Management, Leadership, Management, Merchandising, Negotiation, Performance Management, Profit, Project Management, Purchasing, Retail, Sales, Team Building, Training, Vendor Management, Customer Experience
Education
Harbord Collegiate Institute 1994 — 1999
on Business
Humber Institute of Technology & Advanced Learning
Operations Management
Portuguese School
Seneca College of Applied Arts and Technology
Business Administration, Travel & Tourism and Hospitality
itravel2000 October 2007 - November 2011
Travel CUTS 2006 - 2007
itravel2000 2004 - 2006
Merit Travel Group Inc 2002 - 2004
Elyrium 2001 - 2002
Skills
Tourism, Social Media Marketing, Online Advertising, Travel Management, Business Development, Digital Strategy, Marketing Communications, Adventure Travel, Leisure Travel, Travel Planning, Marketing, Strategy, Online Marketing, Leisure, Negotiation, Business Travel, Social Media, E-commerce, Sales, Digital Marketing, Leadership, Entrepreneurship, Event Management, Business Strategy
Education
Ryerson University
FlightNetwork.com February 2011 - Present
itravel2000 February 1996 - February 2010
Sell Off Vacations April 1987 - January 1996
Skills
Travel Management, Call Center Development, People Development, Customer Experience, Customer Retention, Profit Maximization, Cruises, Tourism, Leisure Travel, E-commerce, Leadership, Adventure Travel, CRM, Travel Planning, Customer Service, Team Building, Incentives, Performance Management, Sales, Call Center, Customer Satisfaction, Hotels, Online Marketing, Account Management, Team Leadership, Revenue Analysis, Vacation, Car Rental, Hotel Booking, Online Travel, Incentive Travel, Resorts, Sales Management, Management, Operations Management, Leisure, Call Centers, Ticketing
Education
Sheridan College
Expedia CruiseShipCenters June 2014 - Present
Thomas Cook November 2011 - Present
RedTag Vacations July 2011 - September 2011
itravel2000 November 2009 - February 2011
Skills
Travel Management, Aviation Industry, Adventure Travel, Airlines, Airline Ticketing, Travel Insurance, Leisure Travel, Business Travel, Cruises, Tourism, Vacation, Travel Planning, Online Travel
Education
Sheridan College 2008 — 2012
tourism and travel, Travel
Cuchulainn's Irish Pub April 2009 - Present
itravel2000 November 2007 - August 2008
Mosaic Sales Solutions 2007 - 2007
Golfer's Green 2003 - 2006
Skills
Market Research, Event Planning, Advertising, Online Advertising, Sales, Marketing Communications, Integrated Marketing, Digital Marketing, Teamwork, Time Management, Social Media Marketing, New Business Development, Social Networking
Education
Sheridan College 2009 — 2011
Advertising
Humber College 2005 — 2007
Tourism & Travel
itravel2000 February 2014 - Present
itravel2000 January 2013 - February 2014
Kobo Inc. March 2012 - January 2013
Hudson's Bay Company March 2010 - March 2012
Hudson's Bay Company January 2006 - February 2010
Hudson's Bay Company October 2004 - January 2006
Skills
Written & Verbal..., Project Management, Leadership through..., Organization, Strategic Planning, Search Engine Marketing, Email Marketing, Social Media Marketing, Mobile Marketing, Affiliate Marketing, Integrated Campaign..., SEM, Integrated Marketing, Marketing, Web Analytics, Marketing Strategy, Online Marketing, Digital Strategy, Leadership, E-commerce, Multi-channel Marketing, Brand Management, Digital Marketing, Competitive Analysis, CRM, PPC, Market Planning, Social Media
Education
Yorkville University 2012 — 2015
Bachelor of Business Administration (B.B.A.)
Mohawk College 2002 — 2004
Diploma, Business Marketing
Red Tag Vacations April 2014 - Present
Lucrative Design Inc. July 2002 - Present
itravel2000 May 2007 - March 2014
Crimson Interactive August 2003 - May 2007
Lucrative Design Inc. July 2002 - July 2003
Novaquest Group Inc. June 2001 - August 2002
Skills
Illustrator, Dreamweaver, After Effects, Premiere, ImageReady, HTML, CSS, Photoshop, ActionScript, Animation, Flash, Microsoft Office, Adobe Acrobat, Adobe Creative Suite, Graphic Design, Word, XHTML, Web Design, Motion Graphics, Excel, Storyboarding, Flash Animation, Sound Forge, Mac, Fireworks, Photography, Logo Design, User Interface Design, Corporate Identity, Adobe Fireworks, User Experience, Microsoft Excel, Microsoft Word, CMS, E-commerce, Usability, Multimedia, New Media, Interaction Design
Education
Seneca College of Applied Arts and Technology 1999 — 2001
tag franchise June 2012 - Present
Rain43 2007 - 2012
Partners and Edell 2007 - 2010
itravel2000 2005 - 2007
MacLaren McCann 2004 - 2005
In-Sync 2003 - 2004
TAXI 2000 - 2003
Communique 1997 - 1999
MacLaren McCann 1989 - 1997
Skills
Digital Strategy, Creative Strategy, Integrated Marketing, Marketing Strategy, Marketing Communications, Direct Marketing, Digital Marketing, Brand Architecture, Advertising, Social Media Marketing, Management, Leadership, Strategy, Marketing, Creative Direction, Brand Development, Interactive Marketing, Relationship Marketing, Business Strategy, Media Planning, Online Marketing, Online Advertising
Education
University of Manitoba 1981 — 1985
Bachelor of Commerce, Marketing
tripcentral.ca November 2013 - April 2015
itravel2000 February 2011 - October 2013
itravel2000 October 2005 - February 2011
Skills
Tourism, Leisure Travel, Customer Service, Project Management, Incentive Travel, Business Development, Online Travel, E-commerce, Travel Management, Business Travel, Travel Planning, Adventure Travel, Tour Operators, Leisure, Sabre, Vacation, Cruises, Diverse Groups
Education
Carleton University
CAA South Central Ontario May 2015 - Present
itravel2000 October 2013 - October 2014
Sunwing Travel Group August 2002 - October 2013
Signature Vacations April 2000 - July 2002
Signature Vacations December 1998 - March 2000
Skills
Leadership, Customer Service, Sales, Call Centers, Tourism, Customer Satisfaction, Account Management, Sales Management, Hotels, Leisure Travel, Cruises, Travel Management, Coaching, Customer Retention, Hospitality, Tour Operators, Team Building, Call Center, Marketing Strategy, Operations Management, Training, Negotiation, Retail, Management, Team Leadership, Forecasting, New Business Development, Performance Management, Recruiting, Leisure
Education
George Brown College 2002 — 2003
Diploma, Ontario Manager's Diploma
International School of Travel & Tourism 1998 — 1998
Diploma, Travel & Tourism
York University 1995 — 1997
Kinesiology
Love At First Site Weddings November 2012 - Present
Travel Professionals International February 2013 - Present
Thomas Cook November 2010 - November 2012
itravel2000 August 2010 - December 2010
SUTTON GROUP REALTY SYSTEMS INC July 2009 - November 2010
Swagger PR & Events September 2007 - December 2009
Civello Inc. December 2007 - July 2008
Coty January 2007 - September 2007
Skills
Customer Service, Event Management, Tourism, Travel Management, Leisure Travel, Event Planning, Leisure, Hotels, Hospitality, Public Relations, Corporate Events, Social Media, Travel Planning, Tour Operators, Business Travel, Coordinating Events, Sales, Social Media Marketing, Press Releases, Meeting Planning, Publicity, Media Relations, Time Management, Weddings, Trade Shows, Adventure Travel, Resorts
Education
Humber College 2009 — 2011
Honours Diploma, Tourism Management: Travel Industry Services
Humber College 2007 — 2009
Honours Certificate, Event Management
Humber College 2004 — 2007
Honours Diploma, Public Relations
Maritz Canada is now Bond Brand Loyalty February 2006 - Present
Debut Global Inc. June 2002 - January 2006
itravel2000 September 1997 - July 2001
Dream Vacatons/Selloff Vacations.com September 1990 - September 1997
Skills
Incentives, Incentive Travel, Travel Management, Meeting Planning, Corporate Events, Management, Event Management, Hospitality, Business Travel, Tourism, Travel Planning, Trade Shows, Resorts, Online Travel, Hotels
Education
Humber College
Travel and Tourism
The House on Lock June 2014 - Present
TTI Travel October 2011 - May 2014
itravel2000 March 2011 - October 2011
Corinthian Colleges - Everest March 2009 - March 2011
Travelonly / Expedia Cruiseship Centers October 2009 - February 2011
Nexient Learning // GP Canada June 2008 - March 2009
HRG North America May 2001 - May 2008
HRG North America May 2004 - September 2004
BTI Canada April 2000 - June 2001
BTI Canada October 1995 - April 2000
Skills
Travel Management, Travel, Business Travel, Online Travel, Leisure Travel, Operations Management, Travel Systems, Contact Center..., Customer Service, Process Improvement, Leadership, Call Centers, Sabre, Call Center, Management, Training, Tourism, Travel Planning, Hotels
Education
George Brown College 2006 — 2008
Certificate, Adult Education
Canadian Travel School 1986 — 1987
Diploma, Travel and Tourism
Seneca College 1980 — 1982
Applied Arts, and TechnologyFacilities and Recreation Management
York University - Schulich School of Business
Continuing Education - Facilitative Leadership and Problem Resolution
Gilmore and Associates - Continuing Education
Active Leadership
CPA Canada (Chartered Professional Accountants Canada Comptables professionnels agréés du Canada) November 2013 - Present
CPA Canada (Chartered Professional Accountants Canada Comptables professionnels agréés du Canada) October 2012 - November 2013
Arts & Communications December 2011 - September 2012
The Walt Disney Company May 2011 - September 2011
CTV September 2009 - September 2009
itravel2000 July 2009 - September 2009
Rogers Communications June 2009 - September 2009
CTV September 2008 - October 2008
Loblaw Companies Limited August 2003 - August 2008
Skills
Event Planning, Social Media Marketing, Marketing, Editing, Journalism, Event Management, Research, Publicity, Training, Broadcast
Education
Humber College 2010 — 2011
Certificate, Postgraduate Public Relations
Ryerson University 2005 — 2009
Bachelor of Journalism, Broadcast
itravel2000 January 2015 - Present
Flight Centre April 2014 - January 2015
Stephen Aps Consulting September 2012 - February 2014
LoyaltyOne June 2005 - July 2012
LoyaltyOne June 2000 - June 2005
Henry's 1998 - 1999
Black's Photography 1994 - 1997
Skills
Customer Service, Human Resources, Call Center, Leadership, Coaching, Travel Planning, Sales, Microsoft Office, Marketing Communications, Training, Time Management, CRM, Call Centers, Performance Management, Vendor Management, Account Management, Team Leadership, Retail, Social Media, Leadership Development, Sabre, Analysis, Teamwork, Customer Retention, Customer Satisfaction, Customer Experience, Team Management, Social Media Marketing, Employee Relations, Team Building, Loyalty Programs, Strategy, Loyalty Marketing, Database Marketing, Brand Loyalty, Analytics, Management, Employee Engagement, Change Management, Strategic Planning
Education
Sheridan College 2013 — 2013
Registered Insurance Broker
Humber College 1997 — 1999
Photography
Mayfield SS 1990 — 1995
Graduated; S.S.D, Fine Arts
Various
itravel2000 August 2009 - Present
Weston Travel August 2004 - July 2007
Skills
Online Travel, Leisure Travel, Sabre, Cruises, Travel Management, Honeymoons, Vacation, Business Travel, Travel Insurance, Travel Planning, Tourism, Tour Operators, •8+ years of sales..., Customer Service, Incentive Travel, Hotels, Hotel Booking
Education
Broward Community College 2004 — 2007
Travel and Tourism Mananagement, Travel and Tourism Management
Carlson Marketing Canada August 2011 - Present
Best Western International July 2011 - Present
Self-Employed April 2011 - Present
Humber College October 2010 - May 2011
itravel2000 February 2011 - April 2011
Petro-Canada October 2008 - March 2010
Skills
Tourism, Social Media, Event Management, Blogging, E-commerce, Customer Service, Teamwork, Sales, Team Building, Press Releases, Public Speaking, Hospitality, Social Networking, Leadership
Education
Humber College 2000 — 2011
Travel Industry Services
The Dunfield Retirement Residences March 2015 - Present
Westmont Hospitality Group October 2010 - Present
itravel2000 August 2009 - October 2010
JHotel Group July 2007 - October 2009
SoHo Metropolitan Hotel June 2004 - July 2007
Westmont Hospitality Group 1998 - 2006
Algonquin College September 1991 - December 2000
Westin Ottawa 1989 - 1997
Education
Algonquin College of Applied Arts and Technology
Hotel Management, Hospitality
Carleton University
Political Science
Kensington Tours September 2015 - Present
SellOffVacations.com November 2014 - July 2015
RedTag Vacations January 2014 - July 2014
itravel2000 July 2010 - January 2014
Air Miles July 2008 - July 2010
Travel Agent Network April 2007 - May 2008
Trafalgar Tours December 2006 - April 2008
Skills
Leisure Travel, Honeymoons, Cruises, Sabre, Apollo, Travel Insurance, Travel Management, Business Travel, Online Travel, Vacation, Adventure Travel, Galileo, Hotels, Travel Planning, Car Rental, Tour Operators, Leisure, Hospitality, Airlines, Resorts, Destination Marketing, Incentive Travel, Travel Agency, Airline Reservations, Ticketing, Hospitality Industry, Incentives, Disney, Certified Sandals, Event Planning, Family Reunions
Education
Seneca College of Applied Arts and Technology
TravelBrands Inc. March 2014 - Present
itravel2000 May 2013 - March 2014
itravel2000 June 2012 - May 2013
itravel2000 October 2011 - June 2012
itravel2000 June 2007 - October 2011
Skills
Dreamweaver, Adobe Creative Suite, Illustrator, Graphic Design, Mac, Photoshop, HTML, InDesign, CMS, Business Cards, New Business Development, Marketing, Web Design, Business Development, Digital Marketing, Project Management, Flash, Social Networking, Creative Strategy
Education
George Brown College 2003 — 2007
American Express January 2012 - May 2015
McNeill Communications 2010 - 2012
Sovereign Financial Solutions Ltd 2004 - 2010
itravel2000 2003 - 2004
McDonald's Restaurants of Canada Limited 2002 - 2003
Skills
New Business Development, Sales Presentations, Negotiation, Account Management, Customer Relations, Corporate Communications, Writing, Sales, Spanish, Business Development, Marketing, Relationship Management, Customer Service, Business Strategy, Strategic Partnerships, CRM, Management, Lead Generation, Recruiting, B2B, Strategy, Email Marketing, Marketing Communications, Customer Retention, Salesforce.com, Business Planning, Competitive Analysis, Market Research
Education
University of Guelph-Humber 1999 — 2002
Honours Post Graduate Certification and Diploma in Public Relations/Corporate Communications
Computravel April 2004 - Present
Able Travel April 2004 - Present
Vision Travel Solutions 2003 - 2005
itravel2000 2001 - 2002
itravel2000 January 2000 - December 2001
Skills
Travel Management, Leisure Travel, Cruises, Hotels, Hospitality, Airlines, Tourism, Vacation, Incentive Travel, Leisure, Business Travel, Tour Operators, Luxury, Adventure Travel, Travel Planning, Incentives, Event Management, Resorts, Trade Shows, Revenue Analysis, E-commerce, Hospitality Industry, Account Management, Online Marketing, Sustainable Tourism, Online Travel, Meeting Planning, Yield Management, Destination Marketing
Education
Seneca College of Applied Arts and Technology 1974 — 1977
Diploma, International Business
York Mills C.I. 1970 — 1974
High School Diploma, General Arts & Sciences
CIBC March 2015 - Present
(Independent Freelancer) July 1999 - March 2015
SpiderTech November 2012 - November 2014
H2 Central Marketing & Communications December 2009 - July 2011
TPM Communications June 2007 - September 2009
Lavalife September 2006 - June 2007
Iovate Health Sciences December 2005 - June 2006
itravel2000 2003 - 2005
BookDirect 2000 - 2002
Skills
Adobe Fireworks, SEO, CSS, Digital Marketing, Online Advertising, Adobe Creative Suite, Graphic Design, Google Analytics, Web Project Management, Web Analytics, Social Media, Photoshop, Web Design, JavaScript, Advertising, E-commerce, Marketing Communications, Newsletters, Marketing Strategy, Integrated Marketing, Marketing, User Experience, Leadership, HTML, Conversion Optimization, Google Adwords, Account Management, Facebook, Digital Strategy, Content Management, Social Networking, Digital Media, Direct Marketing, New Media, Corporate Communications, Online Marketing, Creative Direction, SEM, Direct Mail, Management, Content Strategy, Analytics, Interactive Marketing, Brand Development, WordPress, Email Marketing, Social Media Marketing, PPC, Web Content Management, Copywriting
Education
University of Ottawa
University of Ottawa / Université d'Ottawa
Bachelor of Social Sciences, Political Science and Government
Milq Inc. June 2015 - Present
Lyte January 2007 - Present
RedTag Vacations March 2014 - June 2015
itravel2000 October 2013 - March 2014
Kobo Inc. March 2012 - May 2013
Kobo Inc. January 2012 - March 2012
Partners and Edell April 2008 - September 2008
Skills
Graphic Design, Logo Design, Branding, InDesign, Illustrator, Photoshop, Typography, Corporate Identity, Art Direction, Adobe Creative Suite, Brand Development, Advertising, Branding & Identity, Web Design, Concept Development, Creative Direction, Motion Graphics, Graphics, Brochures, Visual Communication, Interaction Design, Creative Strategy, Interactive Advertising, Layout, Posters, Vector Illustration, Collateral, Packaging, Concept Design, Illustration, Corporate Branding, QuarkXPress, User Interface Design, User Experience Design, Art, User Experience, Flash
Education
OCAD University 2005 — 2010
BDes, Graphic Design
Redtag Vacations January 2008 - Present
itravel2000 August 1999 - December 2008
Skills
Tourism, Leisure Travel, Customer Service, Business Travel, Online Travel, Sabre, Travel Planning, Travel Management, Leisure, Hotel Booking, Galileo
Education
Humber College 1997 — 1999
Humber College
Rogers Communications June 2015 - Present
itravel2000 April 2014 - June 2015
Toronto Star June 2013 - February 2014
Harlequin June 2012 - May 2013
University of Ottawa January 2011 - December 2011
East Market Researchers (Acquired by innovate Consultants) October 2005 - February 2008
Health Researchers Institute January 2002 - October 2005
Self Employed September 1995 - 2002
Skills
Web Analytics, Data Analysis, Web Strategy, Data Mining, Business Analysis, E-commerce Optimization, Market Analysis, Digital Marketing, Google Analytics, Omniture, Market Research, E-business, Digital Strategy, Statistics, Forecasting, Online Marketing, SPSS, Qualitative Research, CRM, Quantitative Research, Access, Marketing Strategy, Business Intelligence, Business Process..., Project Management, Web Project Management, Mobile Commerce, Social Analytics, Business Objects, SAS programming, Marketing Research, SAS E-Miner, Analytics, E-commerce, A/B testing, Segmentation, SEO, Analysis, Cognos, Google Adwords, Adobe Analytics
Education
University of Ottawa / Université d'Ottawa 2010 — 2012
Master, Electronic Business Technologies (E-Business), A
Concordia University 2008 — 2010
Graduate Diploma, Business Administration, A
Guilan University 1993 — 1999
Bachelor of Science, Applied Mathematics
Securefact May 2015 - Present
Junior Enterprise Desautels April 2014 - Present
The Bedford Consulting Group Inc. April 2013 - September 2014
itravel2000 May 2012 - April 2013
Touch Corp. - Afro Cafe June 2011 - October 2011
Starbucks May 2010 - November 2010
ClubLink Corporation April 2008 - November 2009
Skills
Leadership, Strategy, Public Speaking, Marketing, Microsoft Excel, Sales, Writing, Presentations, Market Research, Brand Management, Business Development, Software Project..., Conflict Resolution, Economics, Time Management, Quantitative Analytics, Strategic Partnerships, Executive Search, Financial Modeling, Database Design, Advertising Sales, Cold Calling, Management, PowerPoint, Business Strategy, Critical Thinking, Microsoft Office
Education
McGill University 2012 — 2016
Bachelor of Arts (B.A.), Major: Economics, Double Minors: Management and Political Science
Appleby College 2008 — 2012
Hillfield Strathallan College 2005 — 2008
St. John's Ravenscourt 2003 — 2005
Air Canada May 2012 - Present
KG International Freight Services September 2011 - May 2012
Sunwing Airlines Inc. December 2010 - September 2011
itravel2000 August 2005 - August 2008
Jetsgo Airlines November 2004 - March 2005
Skills
Commercial Aviation, Airlines, Aviation, Flights, Aircraft, Sabre, Airports, Project Planning, Piloting, Aviation Security, Airport Management, Flight Planning, Civil Aviation, Flight Safety, Charter
Education
Brampton Flight College 2008 — 2010
Diploma, Commercial Aviation
Sheridan College 2007 — 2008
Diploma, Travel and Tourism
Chinguacousy Secondary School 1999 — 2003
OSSD
itravel2000 October 2004 - Present
LAUNCH! May 2012 - April 2013
TD Bank Group 2003 - 2004
IMP Group 2002 - 2003
Skills
Customer Service, Budgets, Hospitality, Inventory Management, Negotiation, Microsoft Excel, Tourism, Strategic Planning, Accounting, Sabre, Galileo, Social Media Marketing, Direct Marketing, Sales Management, Microsoft Office, Travel Planning, Management, Sales, Training, Marketing, Microsoft Word, Outlook, Team Building, Time Management, Event Management, CRM
Education
Seneca College of Applied Arts and Technology 2001 — 2002
Travel & Tourism - Flight Services, Travel & Tourism - Flight Services
Georgian College 2000 — 2001
Chef Apprentice, Culinary Services
Mindshare May 2015 - Present
IAB Canada April 2015 - Present
Mindshare February 2014 - April 2015
itravel2000 May 2013 - February 2014
Sun Life Financial July 2012 - May 2013
Sun Life Financial September 2010 - July 2012
- March 2010 - October 2010
Sun Life Financial June 2010 - September 2010
Clarity Communications October 2009 - March 2010
OLG August 2008 - January 2009
Skills
Web Project Management, Social Media Development, Social Media Outreach, Social Media, Content Marketing, Social Media Marketing, Web Content, Writing, Content Strategy, Graphic Design, Corporate Communications, Newsletters, Public Relations, Facebook, Digital Marketing, Internal Communications, Integrated Marketing, Online Advertising, Content Management, Press Releases, Editing, Marketing, Advertising, Online Marketing
Education
Humber College 2009 — 2009
Certificate, Public Relations
Western University 2003 — 2007
BaH, History
itravel2000 June 2013 - Present
British High Commission 2010 - June 2013
British High Commission September 2010 - January 2012
UK Government June 2007 - September 2010
Skills
Political Science, Customer Service, Microsoft Office, Logistics, Inventory Management, Budget Management, Budget Tracking, Project Coordination, Project Delivery, Mac OS, Budgets, Policy, Immigration Law, Research, Social Media..., SharePoint, Travel Coordination, Event Planning, Budget Development, Network Operations, Mac OS X, Immigration, Client Facing, Contracts, Business Development, Project Management, Analysis, WordPress, Strategy, Report Writing, Program Management, Public Speaking, Client Liaison, Manage Client..., Department Coordination, Government, OS X, Computer Network..., Social Communication, Strategic Planning, International Relations, Team Building
Education
Ryerson University 2014 — 2015
Project Management Professional, Project Management
Carleton University 2004 — 2009
Bachelor of Arts, Law and Political Science
GHS 2000 — 2004
High School, OCDS
vpi inc April 2011 - Present
Sunwing Travel Group April 2010 - April 2011
itravel2000 2002 - 2010
Skills
HRIS, Human Resources, Performance Management, Employee Relations, Recruiting, Certified Payroll, ADP Payroll, Ceridian Payroll System, Payroll Services, Benefits Administration, Employee Benefits, System Administration, Payroll, Talent Acquisition, New Hire Orientations, Resume Writing, Onboarding, Training, Customer Service
Education
Sheridan College
St.Theresa's Convent
St.Theresa's Convent
KUBRA March 2013 - Present
itravel2000 January 2005 - March 2013
WSI May 2004 - January 2005
Prevator 2003 - 2004
INTELLICON PVT LTD March 2001 - October 2003
Tectona Softsolutions Pvt. Ltd. May 1999 - February 2001
Skills
ASP.NET, C#, VB.NET, Microsoft SQL Server, Crystal Reports, Visual Studio, Web Applications, LINQ, Entity Framework, ADO.NET, CSS, .NET, Web Services, XSLT, AJAX, jQuery, JavaScript, CMS, MCMS, SOA, E-commerce, Web Development, IIS, Software Development, Oracle, Databases, Integration, Visual Basic
Education
Gujarat University 1996 — 1999
MCA
Gujarat University 1993 — 1996
BSc.
itravel2000 April 2008 - Present
Skills
HRIS, E-commerce, Analysis, HTML, System Administration, Process Improvement, CSS, Microsoft SQL Server, Microsoft Excel, Microsoft Office, Business Analysis, JavaScript, Customer Service, SEO, ASP.NET, AJAX
Education
Brock University 2004 — 2006
CheapOair April 2015 - Present
Tripspot.net July 2012 - March 2015
Sunwing Travel Group 2011 - 2012
itravel2000 February 2002 - August 2011
Carlson Marketing Canada 2000 - 2002
New World Travel 1998 - 2000
Royal and SunAlliance Insurance Agency, Inc. 1995 - 1998
Skills
E-commerce, Web Analytics, SEO, Online Travel, PPC, User Experience, Digital Strategy, Google Analytics, CMS, CSS, SEM, Digital Marketing, Online Advertising, Product Management, AJAX, Web Services, User Interface Design, JavaScript, Email Marketing, HTML, Web Marketing, Product Development, Marketing, Web Applications, Leadership, Mobile Applications, Mobile Marketing, Online Marketing, Sales, Web Development, Management, Strategic Planning, Marketing Strategy, New Business Development
Education
Ryerson University 1995 — 1999
BAA, Computer/Information Technology Administration and Management
University of Toronto 1993 — 1995
Health and Physical Education/Fitness
Mark Anthony Group July 2014 - Present
Hill's Pet Nutrition April 2013 - April 2014
Beam September 2012 - February 2013
itravel2000 October 2010 - April 2012
Black & Decker Canada Inc 2005 - 2009
Black & Decker Canada Inc. 2002 - 2005
Black & Decker Canada Inc. 1999 - 2002
Household Products Canada Limited (owned by Black & Decker) 1998 - 1999
Skills
Financial Analysis, Financial Reporting, Accounting, Budgets, Forecasting, Account Reconciliation, Income Statement, Sarbanes-Oxley Act, Payroll, Analysis, Finance, Accounts Receivable, Internal Controls, Invoicing, Auditing, Accounts Payable, Process Improvement, Microsoft Excel, Pricing, System Administration, SAP, Strategic Financial..., Outlook, Financial Accounting, Customer Service, Corporate Finance, Management, Cost Accounting, Financial Audits, Business Analysis, IFRS, Managerial Finance, P&L, Variance Analysis, Retail, Cash Flow, Financial Planning
Education
Seneca College of Applied Arts and Technology 1989 — 1994
Accounting & Finance
Cerified General Accountants
Certified General Accountant (CGA), Toronto Chapter
itravel2000 August 2013 - Present
Shaw Communications September 2012 - August 2013
CAN Telematics August 2011 - September 2012
Cortex Business Solutions May 2011 - August 2011
Cortex Business Solutions February 2010 - May 2011
Sunwapta Solutions Inc. 2005 - 2010
Entero Corporation 2004 - 2005
Skills
.NET, C#, Windows Azure, REST, BizTalk, SQL Server, Google Maps, JMeter, TFS, Hudson, Many many more..., Test Driven Development, WPF, Microsoft SQL Server, WCF, Web Applications, Visual Studio, Object Oriented Design, Agile Methodologies, Software Development, ASP.NET, ASP.NET MVC, Software Design, LINQ, AJAX, Entity Framework, jQuery, JSON, Silverlight, Unit Testing, WinForms, NUnit, Subversion, VB.NET, MVC
Education
University of Calgary
itravel2000 June 2015 - Present
itravel2000 January 2015 - Present
Carlson Wagonlit Travel April 2008 - September 2014
Hudson's Bay Company July 2006 - April 2008
Loblaw Company May 2005 - July 2006
Zellers (Hbc) - Brampton, Ontario January 2002 - May 2005
Zellers (Hbc) – Brampton, Ontario September 1996 - January 2002
Skills
Merchandising, Forecasting, Inventory Management, Purchasing, Budgets, Competitive Analysis, Cross-functional Team..., Management, Pricing, Retail, Customer Service
Education
CEGEP - John Abbott College
Beauleigh Retail Consulting November 2013 - Present
Luxe Destination Weddings November 2009 - November 2013
itravel2000 2002 - May 2008
Skills
Trade Shows, Event Management, Sales, Customer Service, Time Management, Budgets, Public Relations, Social Media, Teamwork, Microsoft Excel, Microsoft Word
Education
Humber College
Sheridan College
itravel2000 February 2010 - Present
Black Collar Films November 2006 - Present
Signature Vacations December 2006 - January 2010
Signature Vacations January 2006 - November 2006
Education
Toronto School of Business 2001 — 2002
Honors Certificate, Travel and Tourism
Ontario Tourism Network February 1995 - Present
Ellison Travel & Tours May 2010 - May 2015
Samba Days June 2010 - March 2015
Toronto Chapter January 2009 - January 2015
Sheridan College September 2011 - May 2013
Humber College September 2009 - May 2011
itravel2000 September 2004 - January 2008
Ontario Tourism Marketing Partnership Corporation July 1999 - May 2004
CANTOURS, Inc. September 1989 - September 1999
Skills
Marketing Strategy, Tourism, Marketing, Training, Business Development, SEO, Leisure Travel, E-commerce, Marketing Communications, Team Building, Hospitality, Event Management, Tour Operators, Negotiation, Retail, Relationship Marketing, Event Planning, Trade Shows
Education
University of Toronto 1979 — 1980
Bachelor of Education, Primary/Junior
McMaster University 1975 — 1979
Bachelor of Music (Honours), Music Education (Voice)
Sheridan College 1974 — 1975
Intensive Secretarial
Avison Young Commercial Real Estate January 2012 - Present
itravel2000 / The Cruise Professionals / Travelzest PLC April 2010 - January 2012
D. W Cameron & Associates Ltd January 2009 - April 2010
Cosmetica Laboratories Inc November 2007 - January 2009
itravel2000 December 2006 - November 2007
Aecon June 2006 - December 2006
Goway Travel August 2000 - June 2006
Molson Coors Canada August 2000 - August 2000
Encore Cruises July 2000 - July 2000
Parmalat, Canada September 1998 - June 1999
Skills
Canadian payroll, UK payroll, Strong Accounting..., Accounting, Payroll, Background Checks, Financial Reporting, Accounts Payable, Accounts Receivable, Bookkeeping, Reconciliation, Quickbooks, Benefits, HRIS, Administration, Benefits Administration, Payroll Administration, Ceridian, Excel, Word, Customer Service, Outlook, Microsoft Office, Employee Relations, Payroll Processing, Problem Solving, Compensation, HR Policies, Orientation, Invoicing, Interviewing, Supervisory Skills, Employment Law, Employee Benefits, Process Improvement, Microsoft Word, Microsoft Excel, Analysis, Department Budgeting, Outstanding time..., QuickBooks, Account Reconciliation, New Hire Orientations, Deferred Compensation, Leadership, Management, System Administration, Team Building, Interviews, Time Management
Education
Centennial College 2004 — 2006
Diploma, Payroll
The Open University , UK 1996 — 1998
Computer Science
Training Academy, London, UK 1993 — 1993
Pitman Examination Institute Diploma, Accounting, Diploma in Accounting
South Thames College, London, UK 1991 — 1993
GCSE, English
1990 — 1991
Psychology
MF3 1982 — 1986
Baccalaureate Diploma, Mathematics and Physics, A
Hailo August 2014 - October 2014
VoX International Inc. 2012 - 2013
Connect-Worldwide Canada August 2011 - April 2012
itravel2000 2010 - 2011
Orlando CVB 2009 - 2010
Skills
Marketing Manager, International Account..., Travel Management, Travel Writing, Digital Photography, Market Analysis, Business Development, Market Research Project..., Online Travel, Leisure Travel, Tourism, Marketing Communications, Marketing, Social Media Marketing, Email Marketing
Education
Centennial College 2009 — 2010
Tourism & Travel
Carlson Marketing Group May 2007 - March 2012
itravel2000 2005 - 2007
Education
Humber College 2001 — 2003
Travel and Tourism
Transamerica Product ManagerTravel Nation CanadaJuly 2014 - November 2014
itravel2000 November 2007 - February 2014
itravel2000 May 2006 - November 2007
Standard Life March 2002 - December 2005
T-Mobile January 2002 - March 2002
Springboard UK & The Springboard Charity April 1998 - October 2001
British Airways April 1996 - December 1997
Greater Glasgow Tourist Board April 1992 - April 1996
Skills
Customer Service, Marketing, Project Management, Inventory Management, Contract Management, Product Development, Supplier Negotiations, Business Analysis, Sales, Trade Shows, Hotels, Supplier Negotiation, New Business Development, Management, Tourism, Travel Management, Negotiation, Event Management, Online Travel, Business Travel, Leisure Travel, Tour Operators, Leisure, Sabre, Hotel Booking, E-commerce, Travel Planning, Ticketing, Hospitality, Training, Revenue Analysis, Incentive Travel, Incentives, Amadeus, Cruises, Vacation
Education
Sheridan College 2009 — 2009
Certificate, Project Management
Glasgow University 1988 — 1991
Master of Arts, French and Politics
Lez Talk Dirty Cleaning Services March 2007 - Present
Handa Travel Group June 2010 - Present
Philippine Chamber of Commerce Toronto January 2013 - December 2014
SellOffVacations.com December 2009 - June 2010
Pacesetter Travel September 2007 - December 2009
itravel2000 February 1999 - August 2006
Skills
Leisure Travel, Travel Management, Tourism, Business Travel, Honeymoons, Incentive Travel, Tour Operators, Hospitality, Sabre, Photography, Business Innovation, Small Business, Troubleshooting, Adobe Fireworks, Cinematography, Social Media, Social Networking, Customer Engagement, Customer Satisfaction
Education
De La Salle University 1996 — 1998
BSBA, Hotel & Restaurant Management
TAA
RedTag Vacations December 2013 - Present
FlightNetwork.com March 2011 - December 2013
itravel2000 March 2001 - March 2011
Travelzest plc March 2001 - March 2011
Sabre Travel Network 1998 - 2001
Skills
Leadership, Team Leadership, Strategic Planning, E-commerce, Customer Service, Software Development, Management, Web Analytics, Product Development, Travel Management, Project Management, SEO, Online Advertising, Sabre, Online Travel, Business Analysis, Account Management
Education
Ryerson University 1990 — 1995
BBMA, Accounting and Business Administration
SellOffVacations.com June 2013 - Present
itravel2000 November 2007 - September 2010
FVC Travel May 2005 - November 2007
Skills
Customer Service, Galileo, Marketing, Sabre, Leisure Travel, Online Travel, Business Travel, Business Development, Cruises, Travel Management, Tourism, Adventure Travel
Education
CDI College 2004 — 2005
yes, travel and tourism
Conestoga College
Business Management, Business Administration and Management, General
SellOffVacations.com June 2014 - Present
itravel2000 September 2010 - June 2014
itravel2000 2009 - 2010
itravel2000 2007 - 2009
The Great Atlantic & Pacific Tea Company 2004 - 2008
The Great Atlantic & Pacific Tea Company 1993 - 2008
Air Canada Vacations March 2007 - May 2007
Skills
Customer Service, Leisure Travel, Microsoft Office, Time Management, Travel Planning, Social Media, Event Planning, Social Media Marketing, Business Travel, Microsoft Excel, Marketing Communications, Marketing Strategy, Teamwork, Email Marketing, Microsoft Word, Budgets, Sales, Online Travel, Hotels, Event Management, Sabre, Travel Management, Hotel Booking, Cruises, Leisure, Tour Operators, Incentive Travel, Adventure Travel, Meeting Planning, Corporate Events, Vacation, Strategic Planning, Amadeus, Incentives
Education
Sheridan College 2005 — 2007
Travel & Toursim
Humber College 1999 — 2001
Advsertising & Graphic design
itravel2000 April 2014 - Present
Education
Humber College 2011 — 2012
Graduate
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2007 — 2011
Honors BA in Communications
SellOffVacations.com October 2013 - Present
itravel2000 August 2005 - January 2013
Skills
Travel Management, Leisure Travel, Online Travel, Travel Planning, Business Travel, Tourism, Social Media, Customer Service, Time Management, Leisure
Education
Fanshawe College 2003 — 2006
Tourism & Travel
Humber College
SellOffVacations.com/ Sunwing Travel Group October 2013 - Present
itravel2000 August 2005 - January 2013
Skills
Leisure Travel, Online Travel, Travel Planning, Business Travel, Customer Service, Tour Operators, Tourism, Hotels
Education
Fanshawe College
Tourism and Travel
itravel2000 December 2014 - Present
Alterna Savings April 2013 - December 2014
Sears Canada January 2013 - April 2013
Sears Canada August 2011 - January 2013
D+H December 2010 - August 2011
Davis and Henderson, Credit Solutions Group June 2008 - December 2010
Resolve Corporation August 2006 - June 2008
Skills
Workforce Management, Customer Experience, Customer Service, Call Center, Time Management, Forecasting, Contact Centers, Call Centers, Team Management, CRM, Team Leadership, Analysis, Customer Satisfaction, Leadership, Operations Management, Teamwork, Coaching, Retail, Data Analysis, Management, Training, Change Management, Performance Management, Employee Training, Recruiting, Vendor Management, Team Building, Employee Relations
Education
Humber College 2008 — 2009
Diploma, Fashion Arts
Ascension
RedTag Vacations December 2012 - Present
itravel2000 October 2011 - December 2012
Rogers Communications April 2010 - September 2010
Transat April 2010 - August 2010
Skills
Leisure Travel
Education
Centennial College 2009 — 2010
Diploma, Tourism And Travel
Me to We July 2013 - Present
Sears Travel March 2010 - December 2012
iTravel2000 August 2009 - March 2010
Skills
Sales oriented, team..., Travel Management, Sales, Leisure, Event Planning, Event Management, Fundraising, Travel Planning, Business Travel, Customer Service, Leadership, Social Media, Public Speaking
Education
Seneca College of Applied Arts and Technology
Business Administration, Business Administration and Management, General