Jack Henry & Associates
Jack Henry & Associates, Inc.® is a provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide, and are marketed and supported through three primary brands. Headquarters: Monett, Missouri, United States CEO: David B. Foss (6 Jul 2016–) Number of employees: 6,511 Subsidiaries: ProfitStars, Inc., Symitar Systems Inc,
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Jack Henry & Associates Employees
Bottomline Technologies March 2015 - Present
SunGard Financial Systems December 2013 - February 2015
Fundtech February 2013 - November 2013
Jack Henry & Associates November 2001 - February 2013
Goldleaf Financial Solutions (acquired by Jack Henry & Associates October 2009) November 2001 - October 2009
Politzer & Haney (now ACI Worldwide) April 2000 - November 2001
National Data Corporation (a division that was originally Learned-Mahn) April 1997 - April 2000
Skills
ACH, Internet Banking, Payments, Banking, Cash Management, Electronic Payments, Business Development, Account Management, Financial Services, Sales, Financial Institutions, Payment Systems
Education
Boise State University
BBA, Marketing
Jack Henry & Associates April 2013 - June 2015
FIS Global July 2011 - February 2013
Lincoln County Office of Emergency Management June 2011 - August 2011
GMAC Financial June 2009 - March 2010
Southwest Airlines July 2008 - December 2008
USAble Life August 2005 - April 2006
Skills
Emergency Management, Disaster Recovery, Disaster Preparedness, Technical Writing, Editing, Writing Skills, amateur radio, GIS software, Research, Hazardous Materials, Tier II reporting, Cameo Chemicals software, Marplot Software, Software Documentation, GIS, Access, SharePoint, Business Continuity..., Program Management, Business Continuity, Amateur Radio, Tier II Reporting, Incident Management, Data Center, Risk Management, Security, Change Management, Requirements Analysis, Risk Assessment, Visio, Vendor Management, Process Improvement, Information Technology, Business Analysis, IT Management, Business Process, Information Security..., Policy, SDLC, Microsoft Office, Project Management, Leadership
Education
Arkansas Tech University 2010 — 2011
B.S., Emergency Management
Arkansas Tech University 1997 — 2003
Bachelor of Arts, English
Jack Henry & Associates March 2007 - Present
Skills
Active Directory, Software Documentation, Technical Support, Troubleshooting, Servers, Databases, Networking, VMware, Microsoft Office, System Administration, Customer Service, Business Analysis
Education
Everest College-Springfield 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Computer Science
FleetCor Technologies June 2005 - May 2014
Jack Henry & Associates 2014 - 2014
Satyam Computer Services Ltd May 2002 - April 2005
eFunds March 1999 - April 2002
Ramco Systems November 1997 - February 1999
Infosys June 1994 - October 1997
Skills
Software Development, .NET, Team Leadership, Oracle, Outsourcing, Visual C#, Microsoft SQL Server, Project Management, Leadership, Agile Methodologies, Program Management, Web Services, SDLC, PMP, Business Analysis, ERP, Software Project..., Business Process, Requirements Gathering, Integration, Business Intelligence, Enterprise Architecture, Data Center, SOA, Business Requirements, Requirements Analysis, PMO, IBM Mainframe, CICS, COBOL, Unix, Unix IPC, Unix Shell Scripting, Perl, Sybase, IBM PC assembly language, Visual Basic, Visual C++, Excel VBA, MS Access, MS Project, Oracle Pro*C, IPC Sockets, Performance Appraisal, Ingres, Use Case, Windows SDK, C++, T-SQL Stored Procedures, Google Maps API
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Enterprise Risk Management
Bharathidasan University
BS, Computer Science Engineering
TVS Lakshmi
Lions Sivakasi
Data Center April 2015 - Present
Virtual Admin Network, LLC June 2009 - Present
Speed Commerce January 2014 - April 2015
Jack Henry & Associates March 2006 - May 2010
AudioTel Corporation March 2006 - October 2007
AIG 2005 - 2006
Skills
Microsoft Excel, Project Management, Vendor Management, Team Building, System Administration, Team Leadership, Budgets, Customer Service, Integration, Process Improvement, Leadership, Training, Management, Business Analysis
Education
West Texas A&M University 2002 — 2004
Bachelor's degree, Business Marketing, Finance, Computer Science
Amarillo College 1999 — 2001
Associate's degree, General Studies
Booz Allen Hamilton January 2007 - Present
Jacobs Technology October 2006 - January 2007
KRS - Kwajalein Range Services, LLC June 2004 - July 2006
Bechtel Corporation 2002 - 2004
Consultant / Independent 2001 - 2002
Jack Henry & Associates 2000 - 2001
Auburn University 1998 - 2000
Skills
Management Consulting, Program Management, Requirements Analysis, Business Process..., Integration, Change Management, IT Strategy, Project Management, Analysis, Strategy, Government, PMP, Process Improvement, Strategic Planning, Proposal Writing, Business Development, Earned Value Management, Microsoft Office, SDLC, SOA, Security Clearance, SQL
Education
Hawaii Pacific University 2009 — 2010
Professional Certificate, Organizational Change and Development
Auburn University 1998 — 2000
Master of Arts (M.A.), Communication, General
Millikin University 1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters
Consultant May 2011 - Present
The Results Companies August 2007 - Present
State Fair Community College September 2010 - May 2011
Kansas State Department of Education July 2006 - August 2007
FHLBank Topeka August 2005 - December 2006
Jack Henry & Associates September 2003 - August 2005
Jack Henry & Associates July 2000 - September 2003
Waynesville School District March 1995 - July 2000
Pointe Golf & Tennis Resort February 1993 - March 1995
The Lodge of Four Seasons March 1990 - February 1993
Skills
Workforce Management, BPO, Contact Centers, Call Centers, Customer Experience, Avaya, IVR, Accounting, Microsoft Office, Payroll Services, Human Resources, Hotel Management, Software Quality..., Data Analysis, Data Warehousing, Technical Documentation, SharePoint Designer, Adobe Creative Suite, Management, Payroll, Software Documentation, Quality Assurance, Training, Troubleshooting, Technical Support, Customer Satisfaction, Avaya Technologies
Education
University of Phoenix 2003 — 2005
Computer Information Systems, Computers, A
Culver-Stockton College 1987 — 1992
Accounting, Accounting, B
Waynesville Career Center 1985 — 1987
Data Processing, Data Processing and Data Processing Technology/Technician, A
Waynesville High School 1984 — 1987
Diploma, General Studies, B
Waynesville Junior High School 1981 — 1984
B
Jack Henry & Associates January 2015 - Present
Samsung Mobile March 2013 - January 2015
Mountain LTD/Verizon Wireless November 2012 - March 2013
Best Buy Mobile July 2009 - August 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Retail, Microsoft Word, Social Media Marketing, Account Management, Advertising, Inventory Management, PowerPoint, Merchandising, Sales, Marketing, Accounting, Budgets, Event Planning, Teamwork, Proven Sales Success, Recognized as one of..., Training, Team Leadership, Customer Satisfaction, Leadership, Customer Experience
Education
Athens State University 2014 — 2015
Attending, Computer and Information Sciences, General
University of North Alabama 2009 — 2013
Transfer, Computer and Information Systems Security/Information Assurance
Comfort Keepers November 2014 - Present
Jack Henry & Associates February 2013 - November 2014
ITG/ H&R Block Bank August 2011 - December 2012
CSC - Computer Sciences Corporation 2011 - 2012
First Data Corporation August 2008 - June 2010
PayPal October 2005 - October 2008
Skills
Fraud, Information Security, Vendor Management, Banking, SDLC, Credit Cards, Payments, Microsoft Office, Customer Service, Risk Management, Leadership, Process Improvement, Training, Security, Analysis, Project Management
Education
Bellevue University 2015 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism
Vatterott College 2000 — 2002
Associate's degree, Computer Programming
Qorvo, Inc. February 2015 - Present
Epsilon March 2012 - February 2015
Jack Henry & Associates June 2007 - March 2012
American Airlines August 2005 - June 2007
Hendrick Health System May 2003 - August 2003
Skills
Job Analysis, FLSA, Job Descriptions, Salary Structures, Compensation, Incentive Programs, Market Pricing, Succession Planning, PeopleSoft, Policy, HR Policies, Compliance, Excel, Access, Analysis, Process Improvement, PowerPoint, Internal Communications, Organizational..., Microsoft Office, Word, HRIS, Microsoft Word, Deferred Compensation, Employee Training, Job Evaluation, Salary, Benchmarking, Management, HR Consulting, Talent Management, Compensation Structures, Legal Compliance, Microsoft Excel, Human Resources, Performance Management, Training, Employee Relations, Personnel Management, Budgets, Hiring, Recruiting, Executive Pay, Compensation & Benefit, Benefits Administration, Sales Compensation, Payroll, New Hire Orientations, College Recruiting, Compensation & Benefits
Education
Abilene Christian University 2000 — 2004
BS, Sociology
Amazon May 2015 - Present
Amazon February 2014 - May 2015
Amazon.com July 2011 - February 2014
Jack Henry & Associates March 2008 - July 2011
Jack Henry & Associates October 2005 - March 2008
Bank of Bolivar March 2005 - October 2005
US Bank July 2004 - March 2005
US Bank September 2003 - July 2004
Skills
Banking, Project Management, Customer Service, Business Analysis, Requirements Analysis, Process Improvement, Program Management, Leadership, Windows, Training, Troubleshooting, Vendor Management, Microsoft Office, Databases, Business Process, SharePoint, E-commerce, Management
Education
Aspen University 2005 — 2009
Master, Business Administration
Southwest Baptist University 2000 — 2004
Bachelor of Science, Business Administration
Aurora High School 1998 — 2000
high schoool, high school
Huntsville Hospital September 2010 - Present
CareFusion June 2006 - September 2010
Jack Henry & Associates November 2004 - June 2006
2004 Momentum Telecom March 2003 - November 2004
Skills
Training, Software Installation, Quality Assurance, Project Management, Troubleshooting, SQL, Integration, Technical Support, Management, Project Planning, Team Leadership, Leadership
Education
Ashford University 2012 — 2013
MBA, Management Information Systems, General, 3.92
University of Alabama in Huntsville 1998 — 2002
Bachelor's Degree, Management Information Systems, General
Jack Henry & Associates August 2010 - Present
TCF Bank October 1997 - April 2004
Skills
Invoicing, Customer Service, Outlook, Office Management, Microsoft Excel, SharePoint, Training, PowerPoint, Sales, Microsoft Word, Facilities Management, Banking, Shipping, Credit, Windows, Microsoft Powerpoint
Education
American Intercontinental University 2011 — 2012
Associate's Business Administration, Business
Jack Henry & Associates June 2012 - Present
Beauty Brands July 2010 - May 2012
T-Mobile July 2005 - January 2007
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Word, HTML, Windows, Retail, Sales, Microsoft Excel, PowerPoint, Photoshop, Social Networking
Education
House of Heavilin Beauty College-Kansas City
Cosmetology/Cosmetologist, General
Self Employed August 2005 - Present
Self Employed September 1998 - Present
AudaExplore October 2012 - September 2013
Intuit March 2006 - September 2007
Financial 21 Community Credit Union February 2004 - August 2005
Jack Henry & Associates December 2000 - January 2004
Skills
Project Management, Program Management, PMO, Business Analysis, Business Strategy, Business Planning, Business Process, Strategic Planning, MS Project, Project Portfolio..., Project Delivery, Business Process..., Agile & Waterfall..., Enterprise Risk..., Enterprise-wide..., Atlassian JIRA, SharePoint, Organizational..., visio, Scorecard Management, KPI Reports, Certified Green Belt, Six Sigma, P&L Management, E-commerce, Full SDLC, DMAIC, Offshore Software..., Requirements Analysis, SDLC, Requirements Gathering, PMP, Visio, Vendor Management, Process Improvement, Enterprise Software
Education
Ashford University
Bachelor of Arts (B.A.), Business Management & Administration
Villanova University
Six Sigma Green Belt Certificate
Villanova University
Six Sigma Black Belt Certificate
Dean Foods March 2010 - Present
Dean Foods June 2008 - March 2010
Dean Foods June 2003 - June 2008
Foodbrands America May 2000 - June 2002
Sonic Corporation May 1999 - June 2000
Jack Henry & Associates June 1996 - May 1999
State of Nebraska Department of Banking and Finance March 1994 - June 1996
State of Nebraska Department of Agriculture June 1990 - March 1994
Werner Enterprises June 1988 - June 1990
Skills
Security, Mainframe, Access, Vendor Management, PMO, IT Strategy, Business Process..., Incident Management, ITIL, Project Portfolio..., Process Improvement, Disaster Recovery, Cross-functional Team..., IT Management, Data Center, Change Management, Governance, Business Analysis, Business Process..., Sarbanes-Oxley Act, Business Continuity, IT Service Management, Business Process, SDLC, Technical Support, ERP, Servers, Software Documentation, System Administration, Information Technology, Operating Systems, Troubleshooting, Management, Networking, Testing, Databases, Hardware, SharePoint, Infrastructure, Analysis, Project Management, Leadership
Education
Institute of Computer Science 1986 — 1988
Brigham Young University
University of Oklahoma
Jack Henry & Associates July 2008 - Present
Jack Henry & Associates April 1999 - July 2008
Midway Data June 1994 - August 1998
Bankers Systems March 1983 - April 1994
Skills
ACH, Banking, Business Analysis, CRM, Data Center, Enterprise Software, Internet Banking, SaaS, Sales, Sales Management, Sales Process, Salesforce.com, Solution Selling, Time Management, Management, Account Management, Sales Operations
Education
Bemidji State University 1981 — 1982
Business
High School 1978 — 1981
VML April 2014 - Present
PrescribersConnection October 2011 - March 2014
Waddell & Reed July 2011 - October 2011
J.P. Morgan March 2006 - June 2011
PPM Information Solutions January 2006 - March 2006
Jack Henry & Associates January 2005 - December 2005
La Petite Academy September 2004 - December 2004
Western Wireless April 2004 - August 2004
World Travel Partners March 2004 - April 2004
Sprint June 2001 - December 2003
Skills
Testing, Integration, Consulting, Quality Assurance, SDLC, Requirements Analysis, Agile Methodologies, Business Analysis, Management, Process Improvement, SQL, Software Project..., Vendor Management, Visio
Education
Baker University
Bachelor of Science, Management
Jack Henry & Associates July 2014 - Present
Sprint October 2012 - July 2014
Sprint Nextel August 2009 - October 2012
Sprint Nextel October 2006 - October 2009
Skills
Telecommunications, Certified Scrum Master..., Agile Methodologies, Wireless, Vendor Management, Troubleshooting, Mobile Devices, Networking, Process Improvement, Project Management, Cross-functional Team..., Business Analysis, Testing
Education
Avila University 2011 — 2014
Bachelor's of Arts in Corporate Communications, Corporate Communications
Baker University 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Jack Henry & Associates April 2014 - Present
Aflac January 2013 - Present
Aflac July 2012 - January 2013
Skills
Business Requirements, User Acceptance Testing, Visio, SharePoint, Business Process..., Process Modeling, Systems Analysis, Requirements Gathering, Business Analysis, Blueworks Live, Requirements Analysis, Software Documentation, Ext JS, Network Diagrams, Microsoft Excel, Share, Process, Process Mod, Use Case Diagrams, Business Objects, Business Intelligence
Education
Auburn University 2009 — 2011
Bachelor of Science (B.S.), Management Information Systems, General
University of Alabama 2007 — 2008
Oak Mountain High School
Store Financial October 2014 - Present
Jack Henry & Associates 2012 - October 2014
ExamOne, A Division of Quest Diagnostics 2008 - 2012
Skills
.NET, ASP.NET, C#, Microsoft SQL Server, ASP.NET MVC, WCF Services, Silverlight, jQuery, LINQ, ADO.NET, MVC, Web Services, NHibernate, XML, Software Design, Software Development, T-SQL, Scrum, SSIS, WCF, Entity Framework, IIS, TFS, VB.NET
Education
Bond University 2000 — 2002
BIT & BIS, Information Technology
Direct General Insurance August 2013 - Present
Jack Henry & Associates December 2008 - August 2013
Goldleaf Financial Solutions December 2008 - December 2009
Quanta Computers February 2006 - November 2008
Caterpillar Financial 2005 - 2006
IBM Global Business Services October 2000 - February 2005
Skills
Active Directory, Virtualization, System Administration, SAN, Servers, Microsoft SQL Server, IT Management, VMware, Disaster Recovery, Troubleshooting, Network Security, Windows Server, Firewalls, Networking, VMware ESX, Data Center, DNS, Network Administration
Education
ITT Tech 1996 — 1998
AAS, EET
Austin Peay State University 1995 — 1996
Northwest High School 1991 — 1995
ITT
Tech Skills
Jack Henry & Associates March 2007 - Present
Jones and Associates October 2005 - November 2006
Liberty Bank of Arkansas January 2005 - April 2005
Skills
Technical Support, Troubleshooting, Microsoft SQL Server, Web Services, XML, Integration, System Testing, SQL, Web Applications, Agile Methodologies, SharePoint, TCP/IP, Software Documentation, Microsoft Office, Customer Service, Active Directory, HTML, Microsoft Exchange, Network Administration, Servers
Education
Arkansas State University 2003 — 2005
Bachelor's degree, Management Information Systems, General
University of Arkansas at Fayetteville 2001 — 2003
Computer Information Systems
Jack Henry & Associates May 2011 - Present
Huron Consulting Group January 2011 - March 2011
Microsoft September 2010 - January 2011
Microsoft April 2010 - July 2010
Microsoft September 2009 - November 2009
FreeBSD January 1999 - September 2009
Microsoft May 2008 - May 2009
Baltimore County Public Schools August 2006 - June 2007
Unified School District No. 480 August 2005 - August 2006
Seward County Community College May 2006 - July 2006
Skills
Ada, XML, HTML + CSS, JavaScript, Batch, REXX, Perl/shell scripting, CVS, Subversion, Source Depot, Perforce, TFS, WiX, Visual Basic, C, C++, Turbo Pascal, Common Lisp, Fortran, Modula-2, Oberon, Build Engineering, vbscript, MSBuild, Build automation, C#, Perl, Programming, Continuous Integration, Visual Studio, Shell Scripting, .NET, Powershell, Unix, Linux, Testing, Databases, Software Design
Education
Boise State University 2005 — 2005
Teaching Certificate Requirements
University of Idaho 2002 — 2004
Curriculum and Instruction
Walla Walla Community College 2001 — 2002
Early Childhood Education
Gonzaga University School of Law 1990 — 1993
J.D., Law
Gonzaga University 1981 — 1985
B.A., Mathematics
Jack Henry & Associates January 2013 - Present
Jack Henry & Associates October 2011 - January 2013
Bishop, White, Marshall & Weibel, P.S. February 2009 - September 2010
Bishop, White, Marshall & Weibel, P.S. December 2006 - January 2009
Bishop, White, Marshall & Weibel, P.S. June 2002 - November 2006
Recreational Equipment Inc May 2001 - May 2002
Bishop, White, Marshall & Weibel, P.S. August 1997 - March 2001
Skills
Program Management, Customer Service, Litigation, Music, Windows, Public Speaking, SaaS, Civil Litigation, Business Analysis
Education
Boise State University 1992 — 1996
Bachelor of Science, Political Science and Paralegal Studies
Cornish College of the Arts 2004 — 2007
Music- Vocal Jazz Performance
Dawson College - CEGEP
Naval Surface Warfare Center August 2014 - Present
US Navy Reserves May 2013 - Present
Jack Henry & Associates June 2012 - July 2014
ITT Exelis September 2010 - May 2012
AmiCare Behavioral Center July 2009 - August 2010
MPRI December 2008 - August 2010
Waynesville School District February 2008 - November 2008
Skills
CCNP, CCNA, CCDA, Network Engineering, Network Architecture, Network Administration, Security+, Network+, Agile Project Management, Network Design, Active Directory, VPN, DNS, Security, Servers, Cisco Technologies, Operating Systems, DHCP, Computer Security, Windows Server, Networking, WAN, Information Security, Integration, Computer Network..., CompTIA Security+
Education
Boston University 2010 — 2012
Master of Science (M.Sc.), Computer Information Systems
Columbia College 2005 — 2009
Bachelor of Science (B.Sc.), Computer Information Systems
Jack Henry & Associates May 2014 - Present
F & C Bank September 2007 - March 2014
Wal-Mart Stores Inc April 2005 - November 2006
Temp-Stop LLC May 2003 - April 2005
Skills
Microsoft Office, Loans, Data Entry, Analysis, Customer Service, Banking, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Marketing, Data Analysis, Telephone Skills, Public Speaking
Education
Baker University 2015 — 2017
Master of Business Administration (MBA)
Baker University 2006 — 2013
Bachelor of Business Administration (BBA), Marketing
Pleasant Hill High School
High School Diploma, General
Jack Henry & Associates May 2013 - Present
EZClaim - Medical Billing Software December 2002 - May 2013
TECH-Xperts September 2001 - December 2002
Compuware July 1998 - September 2001
Compuware November 1996 - July 1998
Skills
Objective-C, C#, C++, Microsoft Office, Adobe Photoshop, Adobe Captivate, Microsoft Windows, Mac OS X, Visual Studio, Visual Basic, VBA, Crystal Reports, UNIFACE, Windows Server, ASP, Oracle, Microsoft SQL Server, Front Page, Expression Web, Visual SourceSafe, Adobe Illustrator, PHP, HTML, DHTML, JavaScript, Technical Support
Education
Baker College of Auburn Hills 2007 — 2012
Bachelor of Science (BS), Computer Science, GPA 3.84 Magna Cum Laude
Baker College of Auburn Hills 1993 — 1996
Associate's degree, Business Administration and Management, General, GPA 3.80 Magna Cum Laude
Career Development Institute 1990 — 1991
Certified Computer Electronic Technician, Computer Technology
Jack Henry & Associates December 2014 - Present
BancorpSouth May 2013 - September 2014
Moody Adult Softball League January 2008 - July 2014
Aliant Bank a division of USAmeribank June 2011 - May 2013
Red Mountain Bank August 2007 - June 2011
Gallet and Associates August 2004 - August 2007
First Commercial Bank June 2004 - August 2004
Skills
Management, Customer Service, Leadership, Financial Analysis, Sales, Business Development, Budgets, MS Project, Event Planning, Community Service, Marketing, Computer Graphics Design, Computer Technology, Computer Science, CAD, PowerPoint, Banking, Time Management, Commercial Lending, Loans, Credit, Commercial Banking, Credit Analysis, Retail Banking, Small Business Lending, Employee Relations, Consumer Lending, Cash Management, Financial Services, Refinance, Business Planning
Education
Virginia College-Birmingham 2002 — 2004
Computer Science, CAD/CADD Drafting and/or Design Technology/Technician, 3.77
Auburn University 1998 — 2000
Mountain Brook
Church Musician September 2014 - Present
Vocal and Handbell Choir Director and freelance composer/arranger April 2007 - April 2014
Jack Henry & Associates August 1989 - March 2008
Emmanuel Lutheran Church September 1980 - July 1995
Trotwood City Schools August 1976 - June 1989
Dayton City Schools September 1972 - June 1976
U.S. Army September 1968 - June 1971
Education
Ball State University 1971 — 1972
Master of Arts (M.A.), Music
Kent State University 1963 — 1968
Bachelor of Applied Science (B.A.Sc.), Music Teacher Education
Jack Henry & Associates May 2015 - Present
EDCO Group Inc. December 2013 - September 2015
HEALTHCAREfirst May 2012 - October 2013
Visioncon, Inc April 2010 - August 2013
VISIONCON, INC August 2008 - April 2012
John Q. Hammons Hotels & Resorts March 2006 - April 2012
Networks Inc May 2005 - December 2005
Mailbox IT Stores of America October 2004 - May 2005
WELLPOINT / BLUE CROSS BLUE SHIELD OF MISSOURI July 2001 - October 2004
AT&T November 1999 - February 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Administration, Customer Relations, Problem Solving, Documentation, Inventory Management, Hiring, Web Design, Network Administration, Policy Writing, IT Service Management, Photoshop, Employee Management, Software Documentation, System Administration, Microsoft Word, Computer Hardware, Networking
Education
Bryan College 2002 — 2003
Computer Systems Networking and Telecommunications
Missouri State University
Bachelor of Science degree, Psychology
Jack Henry & Associates June 2008 - Present
Archdiocese of Kansas City in Kansas (Nativity Parish School) August 2006 - June 2008
St. Gregory the Great Catholic School 2004 - 2006
Rockhurst University May 2001 - June 2002
Skills
Customer Service, Microsoft Excel, Microsoft Office, Project Management, Public Speaking, Process Improvement, Program Management, Public Relations, Editing, Leadership, Software Documentation, Teamwork, Training, Team Leadership, PowerPoint, Team Building
Education
Benedictine College 2000 — 2004
BA, Elementary Education
Jack Henry & Associates March 2014 - Present
Cerner Corporation January 2012 - February 2014
Ferrellgas May 2004 - December 2011
Sprint Nextel July 1997 - October 2003
Skills
PeopleSoft, SQL Tuning, Data Warehousing, PeopleTools, PeopleCode
Education
Bethany College 1989 — 1993
BA, Accounting
Jack Henry & Associates November 2014 - Present
Verizon Wireless July 2013 - November 2014
Maricopa County October 2012 - June 2013
Arizona Grand Resort February 2012 - October 2012
Skills
Security, Customer Service, Software Documentation, Data Entry, Government, Communication, Law Enforcement, Leadership, Program Management, Fraud Prevention, Training, Team Leadership, Networking, Management, System Administration, Team Building, Troubleshooting, Social Media, Public Speaking, Microsoft Office, Time Management, Customer Satisfaction, Criminal Justice
Education
Arizona State University 2015 — 2018
Master of Arts (M.A.), Criminal Justice
Arizona State University 2012 — 2015
Bachelor of Science (BS) GPA 3.07, Criminology, Graduate
Delta College 2010 — 2011
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration, 3.55
Jack Henry & Associates October 2005 - Present
Schoolcraft College July 2015 - Present
Yankee Air Museum May 2015 - Present
Mosaica Education, Inc. February 2015 - Present
DeVry University October 2007 - Present
Michigan Technical Academy High School June 2003 - October 2005
ITT Technical Institute November 2000 - June 2003
Dearborn Public Schools August 1999 - May 2000
Quantum Training Centers, Inc. May 1998 - August 1999
Skills
Instructional Design, Captivate, E-Learning, Technical Writing, Camtasia, Instructor-led Training, Microsoft Office, Curriculum Design, Adult Education, WebEx, Curriculum Development, Software Documentation, Leadership, Higher Education, Project Management, Leadership Development, Team Building, Coaching
Education
Jones International University 2009 — 2015
Master of Education (M.Ed.), Adult Education
Baker College Center for Graduate Studies 2001 — 2007
Master of Business Administration (MBA), Computer Information Systems
University of Phoenix 1996 — 1999
Bachelor’s Degree, Business Information Systems
Schoolcraft College 1986 — 1992
Associate’s Degree, Computer-Aided Design
DeVry University
ITT Technical Institute-Troy
Eastern Michigan University
Henry Ford Community College
Dorsey Business Schools-Wayne
Dorsey Business Schools-Southgate
Jack Henry & Associates September 2014 - Present
Trust Technology Solutions LLC October 2012 - September 2014
C&C Group July 2011 - October 2012
Symtech Corporation June 2010 - July 2011
ISG Technology September 2007 - May 2010
ACS Consulting October 2005 - September 2007
ACS, a Xerox Company October 2005 - September 2007
Pomeroy IT Solutions November 2002 - August 2005
Skills
Adobe Creative Suite, Active Directory, Windows Server, Troubleshooting, Servers, Laptops, Microsoft Exchange, VMware ESX, Citrix, EMC Storage, DNS, System Administration, VPN, Data Center, Virtualization, Security, Operating Systems, Windows 7, Cisco Technologies, Help Desk Support, Networking, VMware
Education
Herndon Career Center 2002 — 2003
Jack Henry & Associates January 2008 - Present
Baker & Taylor January 2006 - January 2008
Muzak, LLC January 2005 - June 2005
DTN / Meteorlogix January 2003 - August 2004
Brumm Eye Laser Center August 1999 - December 2002
Atwood Publishing 1995 - 1999
Skills
Sales Process, Sales Management, Sales, Microsoft Office, Business Development, Strategic Planning
Education
Baker University 1990 — 1994
Jack Henry & Associates April 2004 - Present
International Network Services March 2002 - April 2004
Electronic Data Systems/EDS June 1984 - October 1999
Skills
Account Management, Contract Negotiation, Sales, Sales Operations, Banking, Customer Service, Salesforce.com, Professional Services, Consulting, Strategy, Leadership, Electronic Payments, Management, Security
Education
Baylor University - Hankamer School of Business 1980 — 1984
BBA, Management and Computer Information Systems
Jack Henry & Associates February 2013 - Present
MyBizView, LLC August 2010 - January 2013
Protection One January 2008 - August 2010
Protection One March 2002 - December 2007
Skills
Programming, Software Development, Software Design, Software Technology, Web Design, Graphic Design, Program Management, ASP.NET, Management, .NET, C#, Software, Web Applications, Databases, SQL, VB.NET
Education
http://www.sessions.edu 2006 — 2010
CERT, Graphic Design
Wichita State University 2001 — 2005
BGS, Marketing Communication Minor Musicology
Butler County Community College 2000 — 2003
Associates, Science
Bank of America June 2013 - Present
LPL Finanical February 2013 - June 2013
Bank of America June 2011 - February 2013
ACN 2010 - July 2011
Jack Henry & Associates January 1996 - May 2010
Optinfo, Inc. January 1996 - May 2004
Skills
Quality Center, Test Automation, Quality Assurance, Agile & Waterfall..., Test Planning, Testing, Scrum, User Acceptance Testing, Business Analysis, Requirements Analysis, Process Improvement, SDLC, QTP, Oracle, SQL Server, Netezza, Defect Tracking, Internal Audit, Compliance, Basel II, Business Intelligence, Visio, Disaster Recovery, Training, Risk Management, SharePoint, SQL, Banking, Financial Services, Data Quality Assurance, Software Quality..., Test Cases, Agile Methodologies, Software Project..., Project Planning, Requirements Gathering, Microsoft SQL Server, Business Requirements, Regression Testing, Web Applications, Waterfall, Performance Testing, System Testing, Software Documentation, Test Strategy, Manual Testing, Test Management, JIRA, HP Quality Center
Education
University of North Carolina at Charlotte 1991 — 1996
Bachelor of Science in Business Administration, Information Technology and Operations Management
Appalachian State University 1989 — 1991
Open Scan, a Division of Billtrust January 2015 - Present
Sonoma Partners February 2014 - January 2015
Sonoma Partners October 2012 - February 2014
Sopheon February 2012 - October 2012
Open Scan Technologies, Inc. November 2010 - February 2012
Jack Henry & Associates February 2008 - November 2010
Fiserv September 2005 - January 2008
Skills
Microsoft SQL Server, Databases, Testing, SQL, Windows Server, Microsoft CRM, Project Management, Functional Consulting, Business Requirements, Microsoft CRM 2011..., Microsoft CRM 2011..., SQL Server 2000-2008, Windows Server 2003, Windows Server 2008, Automation, Banking, Software Design, Enterprise Software, Technical Training, Training Delivery, Quality Assurance, Software Documentation
Education
Augustana College
Bachelor of Arts, Business Administration
Jack Henry & Associates March 2014 - Present
Carlisle & Gallagher Consulting Group February 2011 - March 2014
TinMan Enterprises February 2010 - February 2011
Nortel March 2000 - December 2009
Nortel May 1999 - March 2000
The Wilkins Group, Inc. 1997 - 1999
Towers Perrin March 1992 - May 1997
Skills
Software Documentation, PMP, Business Analysis, Program Management, GSM, Strategy, Process Improvement, CRM, Management, Integration, Wireless, Leadership, Project Management, Project Planning, Risk Management, Telecommunications, Change Management, PMO, Contract Negotiation, ITIL, Business Process..., Vendor Management, Proposal Writing, Project Portfolio..., Budgets, Cross-functional Team..., Training, Management Consulting
Education
Amberton University
Master of Science
Crosswind Project Management Inc.
PMP Certification
Global Knowledge Worldwide IT & Business Training
ITIL v3
University of Arkansas at Little Rock
BA
Jack Henry & Associates July 2010 - Present
Vertex Business Services October 2008 - May 2009
Total Petrochemicals January 2002 - June 2006
Alcatel-Lucent 1998 - 2001
FINA Oil and Chemical September 1990 - May 1998
Aon Hewitt 1987 - 1990
Towers Watson 1984 - 1987
Skills
Internal Communications, Performance Management, Benefits, Executive Compensation, Job Evaluation, Incentive Programs, Compensation, Benefits Administration, Defined Benefit, HRIS, Executive Pay, Deferred Compensation, Employee Benefits, HR Policies, Personnel Management, Leadership, Vendor Management, Sales Compensation, Onboarding
Education
The University of Dallas 1991 — 1996
MBA
Ball State University - College of Business 1977 — 1981
BS
Jack Henry & Associates March 2015 - Present
Advanced Technology Services March 2014 - December 2014
Sears Holdings Corporation January 2012 - March 2014
General Dynamics Information Technology April 2010 - January 2012
Allstate Insurance April 2009 - November 2009
Continental Automotive Systems March 2007 - April 2009
Deluxe Corporation January 2006 - November 2006
US Central Federal Credit Union October 2003 - November 2004
Deluxe Financial Services February 1998 - November 2003
Deluxe Financial Services 1994 - 1998
Skills
Cross-functional Team..., Vendor Relations, Process Improvement, ITIL, IT Service Management, Data Center, PMP, Vendor Management, Project Management, Information Technology, Program Management, Business Analysis, Call Centers, IT Strategy, Incident Management, Management, Security, IT Operations, CRM, Enterprise Software, Product Management, Project Planning
Education
Dunwoody College 1983 — 1985
Associates Degree, Computer Technology
University of St. Thomas 2006 — 2006
Business
University of Minnesota-Twin Cities 2002 — 2002
Marketing
Bellevue University 1986 — 1987
Business
Johnson County Community College 2006 — 2006
Business Management
Spencer High School 1980 — 1983
Self-employed September 1992 - Present
Jack Henry & Associates June 1983 - June 1985
Skills
Event Planning, Teaching, Editing
Education
Augustana College (SD) 1982 — 1983
Bachelor of Arts (B.A.), Mathematics and Computer Science
Centre College 1979 — 1981
Jack Henry & Associates May 2013 - Present
U.S Central Federal Credit Union June 1999 - November 2012
U.S Central Federal Credit Union January 1999 - January 2004
Tandem Computers January 1986 - January 1999
Skills
Certified ScrumMaster..., SDLC, Software Project..., IT Management, Tandem Himalaya, HP NonStop, Project Planning, IT Management Software
Education
Baker University
Bachelor in Business Administration, School of Professional and Graduate Studies
Johnson County Community College
Associates in Electrical Engineering
King Soopers July 2010 - Present
General Dyanmics June 2012 - October 2012
Jack Henry & Associates November 1999 - November 2008
Skills
Cashiering, Cash Register, Cash Handling Experience, Grocery, Retail, Merchandising, Loss Prevention, Customer Service, Planograms, Inventory Management, Inventory Control, Data Entry
Education
Arapahoe Community College 2012 — 2015
Health Information/Medical Records Administration/Administrator
Greene County Career Center 1981 — 1983
Certificiate, Accounting
Jack Henry & Associates February 2014 - Present
Microsoft March 2013 - December 2013
Apparo July 2009 - February 2013
The North Highland Company September 2011 - October 2012
FICO November 2010 - July 2011
IBM April 2001 - November 2010
ePlaced.com June 2000 - February 2001
Citibank June 1998 - May 2000
Citibank January 1983 - May 1998
Citicorp Capital Markets Services, Inc. 1981 - 1983
Skills
New Business Development, Sales Management, International Sales, Product Management, Payments, Consultative Selling, Global Payments, Global Treasury Services, Service Management, Treasury Services, Selling, CRM, Start-ups, Strategy, Solution Selling, Enterprise Software, Program Management, Business Development, Management, Change Management, Professional Services, Sales Process, Leadership, Integration, Business Strategy, SaaS, Strategic Planning, Business Planning, Consulting
Education
Harvard Business School 2005 — 2005
CCE, Business Management
Beloit College 1972 — 1977
BA, Economics and Business
American University 1976 — 1976
Economic Policy, Economics
Beloit Catholic High School 1968 — 1972
Visa August 2009 - Present
Visa July 2008 - February 2009
Jack Henry & Associates December 2007 - June 2008
Convera October 2007 - December 2007
Northrop Grumman July 1999 - May 2007
Union Bank of California April 1998 - June 1999
IBM Global Services November 1988 - April 1998
The Gemini Group 1988 - 1992
CASCO Terminals April 1988 - October 1988
Canadian Pacific Airlines November 1984 - March 1988
Skills
Software Development, BAL, Linux, Mainframe, MySQL, AIX, PHP, REXX, C, MVS, z/OS, Operating Systems, Testing
Education
British Columbia Institute of Technology 1982 — 1984
Computer Science
Sentinel Secondary
Contractor Home Maintenance and Computer Services September 2008 - Present
Jack Henry & Associates September 2000 - August 2008
Skills
ASP.NET, Business Analysis, Databases, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, Sales, Software Development, Software Documentation
Education
ITT Technical Institute-Springfield
Associate's degree, Software Development
Everest College Springfield, MO 1998 — 2000
Associate's degree, Computer and Information Sciences and Support Services
BYU-Idaho November 2014 - Present
Ecova July 2014 - November 2014
Coldwater Creek December 2012 - June 2014
Coldwater Creek February 2012 - December 2012
Redi Enterprise Development, Inc. June 2009 - January 2012
Jack Henry & Associates January 2003 - June 2009
Fonix Corporation January 2001 - January 2003
Skills
SQL, Data Analysis, Data Mining, Business Intelligence, Software Development, Statistical Modeling, Statistics, Data Warehousing, SSIS, Microsoft SQL Server, Java, Predictive Analytics, Analysis Services, Microsoft Office, Microsoft Excel, Data Modeling, Machine Learning, SAS, SSRS, Marketing Research, Data Visualization, Statistical Programming, SQL Server, SSAS, T-SQL, R Statistical Language, PowerPivot, PowerView
Education
Penn State University
Graduate Certificate, Applied Statistics, 4.0
Brigham Young University
MS Computer Science, emphasis Data Mining, 3.7
Brigham Young University
BS, Physics, 3.7
Jack Henry & Associates May 2004 - Present
Skills
Account Management, Banking, Business Analysis, CRM, Customer Service, Direct Sales, Enterprise Software, Lead Generation, Microsoft Office, New Business Development, Process Improvement, Project Management, SaaS, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Strategic Planning, Vendor Management
Education
Appalachian State University
Jack Henry & Associates February 2014 - Present
Jack Henry & Associates October 2010 - February 2014
Jack Henry & Associates February 2000 - October 2010
Hillcrest Bank February 1999 - February 2000
Skills
Customer Service, Customer Satisfaction, Internet, Technical Support, Educational Technology, Data Entry, Data Center, Strategic Communications, Computers, Computer Network..., Computer Proficiency, Banking, Mobile Banking, Internet Banking, Finance, Computer Hardware, Quality Assurance, Information Technology, Troubleshooting
Education
Baker University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business/Office Automation/Technology/Data Entry
Baker University 2007 — 2009
Associate of Arts (A.A.), Business
Jack Henry & Associates July 2013 - Present
Jack Henry & Associates February 2012 - June 2013
Meditology Services February 2011 - February 2012
Hathaway Partners January 2011 - February 2012
Fidelity Information Services April 2003 - October 2006
Accenture April 2001 - March 2003
Ascension Health February 2000 - April 2001
US Pipe and Foundry December 1997 - February 2000
Skills
Project Management, SQL, Windows Server, Sourcing, Microsoft Office
Education
Auburn University 1994 — 1999
BS, Management Information Systems
Rockwall County Sheriff's Office May 2015 - Present
Rockwall County Sheriffs' Office March 2010 - Present
Rockwall County Sheriffs' Office February 2007 - March 2010
Rockwall County Sheriffs' Office December 2003 - February 2007
Rockwall County Sheriffs' Office December 2002 - December 2003
Rockwall County Sheriffs' Office June 2002 - December 2002
Affiliated Computer Services Inc September 1999 - January 2002
Affiliated Computer Services Inc. July 1997 - September 1999
Jack Henry & Associates July 1996 - July 1997
Lone Star Credit Union March 1991 - July 1996
Skills
Policy, Government, Criminal Justice, Enforcement, Emergency Management, Security, Management, Disaster Recovery, Homeland Security, Criminal Investigations, Police, Public Safety, Interrogation, Patrol, Firearms, Law Enforcement, Crime Prevention
Education
Texas Commission on Law Enforcement Officer Standards and Education 2011 — 2011
Advanced Jailer License
Texas Commission on Law Enforcement Officer Standards and Education 2010 — 2010
Intermediate Jailer License
Correctional Management Institute of Texas 2009 — 2009
National Jail Leadership Command Academy Class #2
Collin County Law Enforcement Academy 2008 — 2008
TCLEOSE Instructor License
National Institute of Corrections 2008 — 2008
Jail Administration Training Program
Collin County Law Enforcement Academy 2002 — 2002
Basic Jailer License
Tarleton State University 1988 — 1990
Austin Community College 1988 — 1989
Leander High School 1984 — 1988
ZocDoc May 2015 - Present
Jack Henry & Associates July 2013 - April 2015
Robert Half International March 2012 - July 2013
Arizona State Media Relations September 2008 - February 2009
Skills
Proficient with PC,..., Proficiency with..., Talent Acquisition, Interviews, PowerPoint, Temporary Staffing, Applicant Tracking..., Microsoft Excel, College Recruiting, Performance Management, Employer Branding, Human Resources, Cold Calling, Customer Service, New Hire Orientations, Training, Payroll, Internet Recruiting, PeopleSoft, Temporary Placement, Corporate Recruiting, Candidate Generation, Talent Management, Employee Benefits, Screening Resumes, Hiring, Employee Relations, Marketing, HRIS, Recruiting, Permanent Placement, Benefits Administration, Resume Writing, Staffing Services, Onboarding, Recruitment Advertising, Administrative..., Leadership, Interview Preparation, Deferred Compensation, HR Policies, Job Fairs, Customer Satisfaction, Contract Recruitment, Resume, Sourcing, Screening, Technical Recruiting, Background Checks, Full-life Cycle...
Education
Arizona State University 2007 — 2011
Bachelor of Science Communications, Human Communication
MigoApps, LLC October 2012 - Present
Care Innovations, an Intel GE joint venture April 2012 - October 2012
Jack Henry & Associates May 2005 - July 2011
Automatic Data Processing May 2004 - May 2005
Ken Garff Automotive Group September 2003 - May 2004
Kroenke Sports Enterprises May 2003 - August 2003
Cutco Cutlery June 2001 - September 2001
The Church of Jesus Christ of Latter-Day Saints February 1999 - March 2001
Skills
Marketing, Sales, Product Marketing, Strategy, Solution Selling, Market Research
Education
Marriott School, Brigham Young University 1999 — 2004
B.S, Business Management; Marketing
Brigham Young University 1998 — 2004
Business Management, Marketing
Jack Henry & Associates June 2015 - Present
Jack Henry & Associates May 2009 - June 2015
Flagstar Bank September 2007 - May 2009
US Navy 2006 - 2007
Skills
IIS, SharePoint, Network Security, Network Administration, HTML, Active Directory, Security, Technical Support, Microsoft SQL Server, SQL, T-SQL, TFS, XML, JavaScript, ASP.NET, TCP/IP, Wireless Security, Information Security, Information Assurance, Security+, Business Continuity, Business Analysis, Risk Management, Crisis Management, Incident Response, Financial Software..., SSL, System Administration, Software Quality..., Linux System..., Linux, Disaster Recovery, Routing, WLAN, WAN
Education
Baker College of Flint 2010 — 2014
Bachelor of Science (B.S.), Information Technology and Security
Open Solutions, now part of Fiserv October 2008 - Present
Open Solutions, now part of Fiserv September 2007 - Present
Jack Henry & Associates August 2005 - August 2007
Skills
TCP/IP, TSQL, Crystal Reports, Public Speaking, Technical Documentation, Document Imaging, Database Administration, Banking, MS Office Suite, IP Networking, SQL Server, SQL, Windows Server 2003, Windows Server 2008, Project Implementation, Software Implementation, Troubleshooting, Software Lifecycle..., T-SQL, Windows Server, Microsoft SQL Server, Databases, Software Documentation, Analysis, Software Installation, Software Project..., Visual Basic, Database Design, Microsoft Office, IT Management, Business Analysis, Process Improvement, Requirements Analysis, System Administration, VMware, IP, Software Development, Windows, Visio, Systems Analysis, SDLC, Technical Support, Business Process, Operating Systems, Testing, XML, SharePoint, Project Planning, Integration, Servers
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters of Infomation Systems Management with Distinction, Information Systems, 3.87
Birmingham-Southern College 2000 — 2003
BS, Computer Science & Biology
Centriq Training 2015 - Present
New Vintage LLC 2008 - Present
New Vintage Big Band 1991 - Present
Ace Info Solutions, Inc. 2012 - 2014
Jack Henry & Associates 2006 - 2008
Cerner Corporation 2005 - 2006
Sprint 1988 - 2001
Skills
Windows Server, Networking, Windows, Quality Assurance, Agile Methodologies, SQL, Testing, Management, Databases, SDLC, Web 2.0, Recording, Requirements Analysis, Integration, HTML, Business Analysis, Process Improvement, Test Planning, Music, Jazz History, Band, Big Band Jazz ensemble..., Internet, Jazz trumpet, Software Documentation, System Testing
Education
Centriq Training 2014 — 2015
Certifications, IT Administration
University of Kansas 2004 — 2005
Master's Degree, Mathematics Education, 4.0/4.0 (not completed)
University of Kansas 2014 — 2015
Bachelor's Degree, Business Administration, 3.6/4.0
IT4KC October 2014 - Present
Jack Henry & Associates June 2013 - October 2014
Quintiles March 2012 - April 2013
Pittsburg State University December 2009 - December 2011
American Century Investments May 2010 - August 2010
Skills
Troubleshooting, Active Directory, VMware, Technical Support, Windows Server, Network Administration, Windows, XP, System Administration, Windows 7, SharePoint, Citrix, Networking, Help Desk Support
Education
Pittsburg State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
Cass Career Center 2003 — 2007
Information Systems
Jack Henry & Associates February 2015 - Present
Best Buy March 2012 - Present
Memorial University Health Physicians June 2012 - January 2013
Armstrong IHI Student Chapter July 2011 - December 2012
The Good Samaritan Clinic June 2011 - December 2012
Memorial Health January 2012 - April 2012
Best Buy May 2007 - March 2012
Skills
Spanish, Italian, Business Strategy, Public Relations, Community Service, Intercultural..., MS Project, Project Management, Visio, SmartDraw, MS Publisher, PowerPoint, Budgeting, Business Planning, Customer Service, Data Management, Team Leadership, Quickbooks, Team Building, Budgets, EMR, Microsoft Publisher, Human Resources, Recruiting, Leadership Development, Customer Satisfaction, Outlook, Management, Patient Safety, Healthcare Management, EHR, Microsoft Office, Epic Systems, Training, Healthcare, Strategic Planning, Performance Management, Coaching, Troubleshooting, Policy, Process Improvement, Analysis, Strategy, Software Documentation, Networking, Time Management, Data Analysis, Interviews, Employee Engagement, Marketing
Education
Missouri State University 2014 — 2015
Master of Business Administration (M.B.A.), Computer and Information Services Management, 4.0
Western Governors University 2014 — 2014
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Armstrong Atlantic State University 2011 — 2012
Bachelor of Science (B.S.), Health Services Administration - Focus - Electronic Medical Record Management / Practice Management, 3.64, Graduated Cum Laude
Georgia Perimeter College 2009 — 2010
A.A., Business Administration
Jack Henry & Associates April 2000 - Present
PageNet January 1998 - April 2000
Skills
Salesforce.com, Solution Selling, Sales Management, Sales, Account Management, Sales Process, SaaS, Direct Sales, CRM, Lead Generation, WebEx, Customer Service, Team Leadership, Sales Presentations, Document Imaging, Sales Operations, Cloud Computing, Product Management, New Business Development, Banking, SharePoint, Software Industry, Training
Education
Bowling Green State University
Jack Henry & Associates November 2014 - Present
Jack Henry & Associates July 2012 - November 2014
Jack Henry & Associates February 2008 - July 2012
Waterloo Industries February 2007 - January 2008
Monsanto June 2006 - December 2006
Skills
Technical Support, Troubleshooting, SharePoint, Windows XP, SQL, Software Documentation, Operating Systems, Windows 7, Computer Hardware, Servers, Help Desk Support, Network Administration, Microsoft Exchange, TCP/IP, VMware, DNS
Education
Everest College-Springfield 2003 — 2005
Associate's degree, Computer Information Systems
Missouri State University 2002 — 2003
Jack Henry & Associates November 2014 - Present
Ozarks Tech September 2013 - October 2014
Ozarks Technical Community College December 2012 - August 2013
Carol Jones Writing Center February 2011 - October 2012
Skills
IT Operations, Higher Education, Public Speaking, Technical Writing, Microsoft Office, Staff Development, Student Affairs, Customer Service, Computer Hardware, Editing, Instructional Design, Windows 7, Training, Research, Leadership, Windows, Troubleshooting, Windows Server, Operating Systems, Tutoring, Distance Learning, Adult Education, E-Learning, Access, System Administration, Microsoft Excel, Help Desk Support, Software Documentation, Organization, Windows XP, Laptops, Networking
Education
WGU Missouri 2014 — 2016
Bachelor's Degree, Network Administration
Ozarks Technical Community College 2011 — 2013
Associate's Degree, Networking technologies, 3.8 GPA
Osceola High School
Jack Henry & Associates November 2014 - Present
Jack Henry & Associates November 2012 - Present
Axcent Networks, Inc January 2011 - November 2012
Jack Henry & Associates March 2009 - December 2010
Edward Jones August 2008 - January 2009
Celerity, Inc. 2000 - 2008
Skills
Troubleshooting, Technical Support, Windows Server, Networking, Operating Systems, VPN, Windows, Computer Hardware, Microsoft Excel, Windows XP, Customer Service, Active Directory, CompTIA Network+..., Help Desk Support, Data Center, ITIL, Windows 7, Cisco Networking, Excel, Customer Relations, Problem Solving, Cisco Certified, Integration, Information Technology, Cisco Technologies, CCNA, Hardware
Education
Cisco Networking Academy 2012 — 2014
CCNA & CCNA Security, Computer Systems Networking and Telecommunications
Amberton University 2005 — 2010
BBA, Business Administration and Management, General
Collin County Community College 2000 — 2004
Associate of Science, General Studies
IASIS Healthcare June 2014 - Present
Star Physical Therapy June 2010 - June 2014
Source Medical December 2008 - June 2010
SourceMedical February 2008 - December 2008
Jack Henry & Associates 2005 - 2008
SouthTrust Bank 2002 - 2005
Skills
Customer Relations, Customer Service, Microsoft Office, Windows, Troubleshooting, XP, Windows 7, SharePoint, SharePoint Designer, Software Implementation, Software Installation, System Administration, Computer Hardware, Documentation, Administration, Active Directory, Desktop Support, Operating Systems, Word, Outlook, Problem Solving, Call Center, Billing, Hardware, Microsoft Word, Software Documentation, Technical Support, Windows XP, Call Centers
Education
Auburn University 1998 — 2000
BA, Criminology
University of South Alabama 1995 — 1997
General Studies, General Studies
Jack Henry & Associates October 2013 - Present
Asurion 2002 - October 2013
Schaller Anderson 2001 - 2002
Infospace 1999 - 2001
IQOrder.com 1998 - 1999
Skills
E-commerce, Start-ups, Software Development, SOA, Enterprise Architecture, Technology Integration, Integration Architecture, Mobile Applications, Agile Methodologies, Operations Management, .NET, Open Source Software, Software Project..., Cloud Computing, Requirements Analysis, Solution Architecture, Mobile Devices, Leadership, SaaS, Integration, Enterprise Software, Mobile Technology, Scrum, EAI, Web Services, IT Strategy, Vendor Management, SDLC, Agile Project Management, System Architecture, Middleware, IT Management, Pre-sales, Web Applications, Product Management, Application Architecture, Technical Leadership, ESB, Telecommunications, Business Analysis, Software Design, Architectures, Big Data, Data Center, Professional Services, Software Engineering, Wireless, Program Management, Security
Education
Baker University 1988 — 1995
CIS, Computer Science
Jack Henry & Associates October 2004 - Present
Skills
PeopleSoft, WebEx, SharePoint, Outlook, Software Documentation, Database Administration, SDLC, Visio, Salesforce.com, System Administration, Software Implementation, Databases
Education
Auburn University 2000 — 2002
Master of Education (M.Ed.), Higher Education Administration--Sports Management, minor
Auburn University 1996 — 2000
Bachelor of Arts (B.A.), French Studies
Jack Henry & Associates December 2012 - Present
XSP June 2009 - December 2012
Attorneys Insurance Mutual of Alabama, Inc. April 2009 - June 2009
Capstone Building Corp. August 2008 - March 2009
Auburn Alumni Association May 2006 - August 2006
Skills
Excellent written and..., Accurate, efficient,..., Proficient with..., Exceptional leadership..., Certified Scrum Master..., Microsoft Excel, Leadership, SQL, Quality Assurance, Microsoft Word, Marketing, Business Analysis, Process Improvement, Management, Microsoft Office, Banking, Project Management
Education
Troy University 2008 — 2010
Masters, Business Administration
Auburn University 2004 — 2008
Bachelors, Biomedical Sciences
Jack Henry & Associates June 2015 - Present
Susquehanna Bank February 2012 - May 2015
Susquehanna Bank November 2007 - February 2012
M&T Bank July 2005 - November 2007
M&T Bank May 2002 - July 2005
Skills
Banking, Process Improvement, Risk Management, Leadership, Retail Banking, Business Analysis, Vendor Management, Customer Service, Commercial Banking, Loans, Strategic Planning, Relationship Management, Credit
Education
Bloomsburg University of Pennsylvania 1997 — 2001
Business Administration and Management, General
Bloomsburg University of Pennsylvania
Jack Henry & Associates August 2013 - Present
Jack Henry & Associates 2011 - 2013
Jack Henry & Associates 2000 - 2011
Jack Henry & Associates 1992 - 2000
Skills
Disaster Recovery, Software Documentation, Security, SharePoint, Vendor Management, Business Continuity, Program Management
Education
Ball State University - College of Business 1982 — 1986
Bachelors, Management
Jack Henry & Associates December 2004 - Present
Treev 1994 - 2004
Skills
Lead Generation, Financial Services, Sales Management, Banking, Salesforce.com, SaaS, Business Analysis, Strategic Planning, Solution Selling, Account Management, Sales, Management, Vendor Management, CRM, Product Management, Business Development, Team Building, Customer Service
Education
Bemidji State University 1973 — 1977
Bachelor of Science, Education
Jack Henry & Associates February 2015 - Present
United States Army Reserve January 2008 - October 2014
U.S. House of Representatives August 2012 - August 2013
Skills
Intelligence Analysis, National Security, Social Media Marketing, Online Marketing, Constituent Relations, Crisis Management, Military Operations, Counter Propaganda, Email Marketing, Leadership, Operational Planning, Marketing, Campaign Management, Product Marketing, Persuasive Writing, Product Management, B2B Marketing, Photoshop, InDesign, Press Releases, Media Skills Training, Magazine Design, Psychological Operations, Vocus, Intranet Quorum, HubSpot, Public Speaking, Integrated Marketing, SharePoint, Lead Generation
Education
Avila University 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
University of Central Missouri 2009 — 2014
Bachelor's Degree, Public Relations
John F. Kennedy Special Warfare Center and School 2008 — 2008
MSOQ: 37F, Psychological Operations
McLane Company, Inc. March 2014 - Present
Jack Henry & Associates September 2012 - February 2014
Heartland Payment Systems August 2011 - September 2012
IEX August 2007 - July 2011
Northrop Grumman May 2005 - August 2007
Northrop Grumman October 2002 - May 2005
Skills
JUnit, Eclipse, Spring, Hibernate, REST, XML, JSON, Oracle, Databases, Java, Java Enterprise Edition, Test Driven Development, Android, Unix, Scrum, Agile Methodologies, Microsoft SQL Server, SOA, Testing, Object Oriented Design
Education
Angelo State University 1998 — 2002
Bachelors, Computer Science
Humana May 2015 - Present
Pledge Your Bets January 2013 - Present
Mecklenburger Trading Company May 2010 - Present
Investment Florida Realty 2014 - 2015
Vertical Integration, Inc. 2014 - 2014
AgileOx Solutions 2010 - 2014
Bombardier Transportation 2009 - 2009
Cushman & Wakefield 2007 - 2009
Dornier Consulting 2007 - 2007
Jack Henry & Associates 2004 - 2006
Skills
Project Management, Business Analysis, CSS, Drupal, WordPress, Strategic Planning, HTML, PHP, MySQL, Integration, CMS, Web Application Design, IT Management, SQL, Leadership, Finance, Antique Map Appraisal, E-commerce, JavaScript, Git, Photoshop, Illustrator, Sass, Compass
Education
Handelshochschule Leipzig 2006 — 2007
MBA
Southeast Technical Institute 1997 — 1999
AAS
Florida State University 1993 — 1994
MA
The University of Georgia 1987 — 1992
BA
Corning Incorporated March 2011 - Present
Fiserv May 2008 - March 2011
Jack Henry & Associates February 2007 - May 2008
Skills
Web Services, ASP.NET, Microsoft SQL Server, XML, SQL, C#, Software Development, JavaScript, Java, ASP, AJAX, Databases, .NET, HTML, Eclipse, OOP, MySQL, PL/SQL, Visual Studio, Business Intelligence, VB.net, jQuery
Education
Eastern Michigan University 2005 — 2006
MS, Computer Science
Acharya Nagarjuna Vishwavidhyalayamu
Bachelor of Technology (BTech), EEE
Freddie Mac February 2009 - Present
Boeing August 2007 - February 2009
Jack Henry & Associates January 2007 - July 2007
Ajilon Finance August 2004 - January 2007
Time Inc January 2004 - August 2004
United Nations Development Programme July 2002 - December 2003
Skills
PeopleSoft, Personnel Management, CRM, Consulting, PeopleSoft Financial, Integration, HRIS, ERP, SDLC, Business Analysis, Requirements Analysis
Education
Bharathidasan University 1992 — 1994
Masters, Computer Science
CO-OP Financial Services October 2013 - Present
CO-OP Financial Services March 2007 - October 2013
Jack Henry & Associates November 2000 - March 2007
Capitol Federal Savings 1998 - 2000
Skills
Management, Software Documentation, E-commerce, Process Improvement, Start-ups, Training, Operations Management, Customer Service, SDLC, Product Management, Vendor Management
Education
Baker University 2008 — 2009
MBA, Business
The University of Kansas 1993 — 1997
B.S., Business Administration and Marketing
Jack Henry & Associates June 2013 - Present
Nintendo September 2006 - May 2013
Costco Wholesale September 2002 - September 2006
Ryder Supply Chain Solutions January 1999 - September 2002
VereinsBank January 1998 - December 1998
Bank Boston January 1996 - December 1997
University of East Asia and the Pacific February 1995 - December 1995
Bank of America January 1994 - December 1994
Saudi Investment Bank January 1993 - December 1993
Midas Kapiti Banking Software Company July 1991 - December 1992
Skills
SQL, Java, XML, JavaScript, Software Development, Software Design, Eclipse, DB2, Programming, HTML, Testing, Web Services, Cross-platform..., RPG Free, RPG III, Midas, ICBS
Education
Ateneo de Manila University 1995 — 1996
Master of Business Administration (M.B.A.), Partially Completed
University of the Philippines 1984 — 1989
Bachelor, Computer Science
Citrix September 2015 - Present
Jack Henry & Associates October 2014 - August 2015
NAVEX Global September 2013 - October 2014
TransUnion April 2013 - September 2013
InteliChart December 2010 - April 2013
eGovernment Solutions April 2010 - November 2010
TeamHealth April 2008 - March 2010
AllMeds Specialty EHR and Practice Management Solution March 2005 - April 2008
Drake Software May 2004 - March 2005
Appalachian State University August 2003 - December 2003
Skills
C#, .NET, VB.NET, HL7, OOP, SQL, Performance Tuning, Java, Windows Services, Generics, Multithreading, TCP/IP, Visual Studio, Code Generation, Object Oriented Design, Generic Programming, XML, ASP.NET, Microsoft SQL Server, Software Development, T-SQL, Web Services, SSRS, Visual Basic, IIS, WCF, WPF, Agile Methodologies, PHP, Programming, TFS, Databases, WinForms, Database Design, LINQ, JavaScript, HTML, Scrum, Entity Framework, SOA, XSLT, UML, Subversion, Oracle, SSIS, ASP, MVC, Architecture, SOAP, ASP.NET MVC
Education
Appalachian State University 2003 — 2004
MS, Computer Science
East Carolina University 1999 — 2002
BS, Computer Science
Grantham College of Engineering 1997 — 1998
Computer Science
College of the Albermarle 1996 — 1997
Computer Science
College of the Albermarle 1994 — 1996
Computer Science
Stay at Home Mom July 2010 - Present
Farmers Insurance January 2010 - July 2010
Jack Henry & Associates May 2008 - July 2009
iModules Software August 2007 - November 2007
Waddell and Reed Financial Services 2002 - 2006
Waddell & Reed 2002 - 2006
Johnson County Community College 1997 - 2000
Skills
Active Directory, Customer Service, Microsoft Excel, Software Documentation, Windows 7, Program Management, Microsoft Office, Microsoft Word
Education
Baker University 2002 — 2004
Jack Henry & Associates March 2000 - Present
Farmers National Bank 1996 - 2000
Skills
SharePoint, Troubleshooting, Software Implementation, Process Improvement, SQL
Education
Auburn University 1987 — 1996
Bachelor of Science (BS), Business Administration and Management, General
Jack Henry & Associates June 2014 - Present
CISC Consulting November 2007 - Present
Clinton School District June 2008 - June 2014
Pilgrim's April 2004 - November 2007
ScriptPro October 2002 - April 2004
Skills
Server Administration, Windows Server, Network Administration, Cisco Technologies, Active Directory, Microsoft Exchange, IIS, Apache 2, PowerSchool, Windows Scripting, VMware ESX, System Center Products, Cisco IOS, Cisco Wireless, Linux System..., Troubleshooting, Windows Desktop..., Databases, iOS, Project Management, Team Leadership, School Districts, Fortune 500, Google Apps, Disaster Recovery, Servers, Technical Support, VMware, VPN
Education
DeVry University, Kansas City 2001 — 2004
Bachelor of Science (BS), Networking and Communications Management
Clinton Technical School 2000 — 2001
Computer Networking and Repair
Jack Henry & Associates December 2004 - Present
Treev 1993 - 2004
Education
Bemidji State University 1973 — 1977
California College San Diego, San Marcos October 2014 - Present
CV Party Planning and Consulting October 2011 - Present
Jack Henry & Associates September 2006 - September 2015
Jack Henry & Associates September 2006 - August 2012
Mission Federal Credit Union July 2000 - September 2006
Mission Federal Credit Union July 2000 - September 2006
Mission Federal Credit Union July 2000 - September 2006
Mission Federal Credit Union July 2000 - September 2006
Skills
Software Documentation, Budgets, Sales, Team Leadership, Visio, Business Analysis, Access, Call Center, Credit, Public Speaking, Microsoft Excel, Leadership, Salesforce.com, Customer Service, Process Improvement, Quality Assurance, Call Centers, Management, Analysis, CRM, Training, Data Analysis, Customer Satisfaction, Troubleshooting, Business Development, Human Resources
Education
Alliant International University-San Diego Scripps Ranch 2012 — 2015
Doctor of Philosophy (Ph.D.), Leadership
International Institute of Event Management 2014 — 2014
Masters Certifcation in Event Management and Weddings, Meeting and Event Planning
University of Phoenix 2007 — 2008
MBA, Business Management
University of Phoenix 2003 — 2007
Bachelors, Business Management and Business Administration
San Joaquin Valley College 1999 — 2000
Associates, Medical Assisting
Verizon December 2012 - Present
Microsoft August 2010 - July 2012
Improving Enterprises 2012 - 2012
Jack Henry & Associates November 2006 - August 2010
Intel Corporation June 2004 - September 2006
Mphasis May 1997 - May 2004
Skills
Software Engineering, Software Architecture, Enterprise Software, Microsoft Technologies, Distributed Systems, Scalability, Technical Leadership, REST, SaaS, Cloud Computing
Education
Birla Institute of Technology and Science, Pilani
MS, Computer Science
Jack Henry & Associates November 2011 - Present
Trianz July 2010 - July 2011
Oakton February 2007 - June 2010
Public Consulting Group February 2005 - April 2006
Duke University Hospital October 2003 - March 2005
Business Telecom Inc May 2002 - May 2003
NTT DATA Americas January 2001 - April 2002
Bharat Heavy Electricals Limited May 1998 - March 2000
Skills
Requirements Analysis, SDLC, Integration, Solution Architecture, Agile Methodologies, Software Project..., TFS, Release Management, C#, .NET, Software Development, ASP.NET, System Deployment, XML, Web Services, PL/SQL
Education
Osmania University 1995 — 1998
BE, Computer Science Engineering
Deccan College Postgraduate and Research Institute 1994 — 1998
Bachelor's degree, Computer Engineering
st. Anthony High School
Jack Henry & Associates Q/A Analyst Financial SystemsBlockbuster1997 - 2002
Education
Broward College
Jack Henry & Associates July 2012 - Present
Delong Consulting Services March 2011 - May 2012
Delong Consulting Services 2009 - 2012
Skills
AML, Bank Secrecy Act, Fraud, Financial Analysis, Financial Risk, Operational Risk, OFAC, USA PATRIOT Act, Sarbanes-Oxley, Accounting, Retail Banking, Financial Reporting, Treasury, Assurance, Financial Institutions, Data Analysis, Governance, Investment Banking, Internet Banking
Education
Auburn University 1967 — 1971
BS, Accounting
McLennan Community College February 2007 - Present
Findley Group January 2006 - August 2006
Jack Henry & Associates April 2003 - May 2005
Data Systems of Texas September 1998 - February 2003
The Associates Corporation of North America (Now Citigroup) 1992 - 1997
NCNB TEXAS NATIONAL BANK October 1988 - January 1992
Skills
Training & Development, Customer Service, Direct Sales, Employee Training, Niche Marketing, Sales, Management, Selling, Staff Development, Microsoft Office, Sales Operations, Marketing, Training, Leadership, Team Building, Program Management
Education
Tarleton State University 2009 — 2013
Master of Science (MS), Management and Leadership
Baylor University 1982 — 1985
BBA, Marketing/MIS
Texas A&M University 1981 — 1982
Richfield High School 1976 — 1980
High School
Mclennan Community College
Accredo Health April 2010 - Present
Accredo Health June 2009 - March 2010
Accredo Health February 2007 - June 2009
Memphis Managed Care Corporation August 2006 - February 2007
Jack Henry & Associates April 2005 - July 2006
Skills
Managed Care, Process Improvement, Healthcare, Vendor Management, Cross-functional Team..., Business Analysis, HIPAA, SDLC, Visio, Healthcare Industry, Business Process..., Project Management, Change Management, Project Portfolio..., Software Documentation, MS Project, Operations Management, Medicaid, Medicare, Program Management, Access, Analysis, Analytics, Budgets, Business Intelligence, Business Process, CRM, Call Centers, Data Analysis, Forecasting, Health Policy, Healthcare Information..., IT Management, Integration, IT Strategy, Leadership, Management, PMO, PMP, Pharmaceutical Industry, Pharmacy Benefit..., Process Engineering, Quality Assurance, Requirements Analysis, Requirements Gathering, SharePoint, Six Sigma, Software Project..., Strategic Planning, Strategy
Education
Christian Brothers University 2008 — 2010
MBA
Arkansas State University 1996 — 2001
BS, Finance
Jack Henry & Associates April 2004 - Present
International Network Services September 2002 - April 2004
Sprint October 2001 - August 2002
Netigy September 2000 - September 2001
Entex October 1999 - August 2000
Electronic Data Systems 1984 - 1999
Education
Baylor University - Hankamer School of Business
Jack Henry & Associates May 2014 - Present
JCPenney July 1993 - May 2014
Computer Answers November 1992 - July 1993
InfoTec September 1992 - November 1992
JCPenney July 1989 - August 1992
USAA January 1988 - June 1989
Skills
COBOLII, .NET, ASP, ASP.NET, TIBCO, Visual Basic 5.0/6.0, DB2, JCL, SQL, Embedded SQL, Stored Procedures, Microsoft SQL Server, JavaScript, Web Services, IMS DB/DC, WebSphere MQ, XML, Microsoft Excel, Microsoft Word, PowerPoint, Problem Solving, Video Editing, Video Production, Visio, Tortoise SVN, Analysis, Software Development, Training, Integration, System Design, System Architecture, System Deployment, System Testing, Hermes, SoapUI, Clipper, VBScript, Agile Methodologies, Scrum, ETL, SDLC, Unix, Unix Shell Scripting
Education
Baylor University - Hankamer School of Business 1982 — 1987
BBA, MBA, Information Systems
Stalker Radar March 2012 - Present
Celanese March 2008 - April 2012
AmerisourceBergen October 2006 - March 2008
Jack Henry & Associates February 2004 - October 2006
Enfora January 1999 - January 2004
Personal Security and Safety Systems, Inc July 1998 - June 1999
Superconducting Super Collider of DOE October 1992 - September 1993
Skills
C/C++ STL, C#, SQL, SSIS, SSAS, SSRS, ETL, Embedded Systems, SharePoint, ASP.NET, WCF, WPF, Android, Software Project..., Analysis Services, XML, Microsoft SQL Server
Education
Azusa Pacific University
Master of Science (MS), Computer Science
East China University of Science and Technology
Bachelor, Applied Chemical Engineering
Jack Henry & Associates November 2005 - Present
San Diego County Credit Union November 2003 - November 2005
Bellco Credit Union November 2001 - March 2003
Skills
Windows, Business Analysis, SDLC, JavaScript, HTML, Databases, Networking, Troubleshooting, Unix, Visio, Software Development
Education
American Intercontinental University 2004 — 2006
Bachelors, Visual Communications
ShuffleLabs June 2014 - Present
Jack Henry & Associates December 2012 - June 2014
TMA Resources July 2007 - December 2012
Cybage 2005 - 2007
Vizualize Technologies Pvt.Ltd 2004 - 2005
Aryan Infotech 2001 - 2003
Skills
Microsoft SQL Server, WCF, C#, XML, .NET, SDLC, Software Project..., Web Services, PL/SQL, Requirements Analysis, Database Design, Oracle, Agile Methodologies, Databases, Scrum
Education
Bharati Vidyapeeth 1998 — 2001
BE, Computers
Model english school
Jack Henry & Associates January 2007 - Present
UMB Bank November 1997 - December 2007
Skills
Vendor Management, Banking, SDLC, Process Improvement, Business Analysis, Project Management
Education
Avila University 1985 — 1989
BS, Marketing
Jack Henry & Associates October 1992 - Present
Peerless Systems 1992 - 1998
Skills
Software Development, Requirements Analysis, SDLC
Education
University of Wisconsin-Madison 1973 — 1978
BS, Economics
Amberton University
Masters, Professional Development
Jack Henry & Associates June 2006 - Present
Fifth Third Bank 2005 - June 2006
Skills
PeopleSoft, Microsoft Office, Administrative..., SharePoint, Visio, Outlook, Database Administration, Databases, Access, Software Documentation, Management, Accounting, Auditing, Account Reconciliation
Education
Baker College Business and Corporate Services 2006 — 2010
Bachelors, Business Administration, Human Resource Management
Baker College of Flint 2006 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Software Secure, Inc. June 2015 - Present
Saylent Technologies, Inc. December 2013 - December 2014
Saylent Technologies, Inc. April 2011 - November 2013
Saylent Technologies, Inc. April 2010 - March 2011
Saylent Technologies, Inc. January 2008 - March 2010
Jack Henry & Associates May 2004 - December 2007
e-Classic Systems, Inc. August 2000 - April 2004
Skills
C#, Amazon Web Services..., .NET, Software Development, Software Engineering, Agile Methodologies, Engineering Management, Engineering, Microsoft SQL Server, Database Design, Web Applications, Software Project..., T-SQL, SaaS, Enterprise Software, SDLC, SQL
Education
Bentley College
BS, Computer Information Systems
Jack Henry & Associates April 2013 - Present
TeleTech June 2010 - April 2013
APS Healthcare June 2008 - December 2008
StarTek November 2004 - April 2008
StarTek 2004 - 2008
Skills
Healthcare, Call Center, Applicant Tracking..., Case Managment, Process Improvement, Customer Service, Software Documentation, PeopleSoft, Training, Outlook, Employee Relations, Team Building, Visio, Coaching, Recruiting, Employee Benefits, Benefits Administration, SDLC, Microsoft Office, CompTIA A+ Certification, Supervising, Management, Call Centers
Education
Ozarks Technical Community College 2009 — 2015
Associate's of Applied Science, Network Technology, 3.5 GPA
Art Institute of Colorado 2003 — 2004
One Year - Non Graduate, Culinary Management
Wheatland High School 1998 — 2002
High School Diploma, General Education
Jack Henry & Associates December 2012 - Present
Jack Henry & Associates October 2006 - December 2012
Skills
Visio, SQL, Troubleshooting, Access, Active Directory, Data Center, Database Administration, Databases, Disaster Recovery, Microsoft SQL Server, Process Improvement, Quality Assurance, SDLC, Security, SharePoint, Software Documentation, TFS, Windows Server, XML
Education
Auburn University at Montgomery 2003 — 2006
Bachelor, Information Systems
CBRE, Inc. October 2013 - Present
CBRE February 2012 - October 2013
CB Richard Ellis August 2008 - February 2012
Buchanan & Burke, LLP October 2006 - February 2008
Jack Henry & Associates 2008 - 2008
Skills
Leases, Property Management, Real Estate Development, Commercial Real Estate, Tenant, Contract Negotiation, Lease Administration, Due Diligence, Notary Public, Accounts Payable, Real Estate Due...
Education
Baylor University 2001 — 2005
BA, Psychology/Criminal Justice
Bank of Texas April 2015 - Present
Loomis US October 2014 - April 2015
Bank of Texas November 2002 - September 2014
Jack Henry & Associates January 2000 - November 2002
Skills
Banking, Cash Management
Education
Brookhaven Community College 2011 — 2012
Everest College-Dallas 2010 — 2011
Avadian Credit Union June 2013 - Present
Alabama Telco Credit Union April 2011 - June 2013
Jack Henry & Associates October 2009 - April 2011
Henger Rast Mortgage January 2009 - September 2009
Christopher Mortgage Group, llc May 2005 - December 2008
Skills
Banking, Credit, Customer Service, Loans, Mortgage Lending, Real Estate, Accounting, Management, Microsoft Excel, Outlook, Consumer Lending, Refinance
Education
Auburn University 1995 — 1998
BS, Business Management
Old Town IT, LLC June 2013 - Present
Jack Henry & Associates August 2011 - June 2013
Karmak December 2010 - August 2011
ArcBest Technologies (formerly Data-Tronics Corp.) June 2007 - December 2010
Skills
C#, ASP.NET, .NET, Microsoft SQL Server, Agile Methodologies, SDLC, Scrum, Visual Studio, LINQ, Entity Framework, IIS, TFS, jQuery, JavaScript, Web Services, ADO.NET, WCF, T-SQL, Linux, Windows Services, SSRS, Telerik Web Controls, SSIS, Bash, Vim, WinForms, Subversion, WPF, XAML, Console Applications
Education
Arkansas Tech University 2004 — 2007
Bachelor of Science, Information Systems
Jack Henry & Associates February 2010 - Present
Sprint Nextel April 2001 - August 2009
Chase Suites Hotel October 2007 - March 2008
Sprint Nextel 2001 - 2008
United States Postal Service 1996 - 1997
Education
Baker University 2008 — 2010
Business Management
Longview Community College 1993 — 2005
english
DeVry University 2000 — 2002
Telecommunication Management
American Equity Mortgage August 2013 - Present
Jack Henry & Associates July 2007 - July 2013
Skills
Program Management, FHA, Loans, USDA, Customer Service, Sales, Marketing
Education
Bowling Green State University 1997 — 2001
Business/Commerce, General
Jack Henry & Associates November 2014 - Present
Cerner Corporation November 2012 - November 2014
CoxHealth August 2001 - November 2012
Ozarks Technical Community College August 2001 - May 2007
IBM July 1997 - June 1999
Skills
Healthcare Information..., Healthcare, Healthcare Management, EHR, HIPAA, Hospitals, Revenue Cycle, Provider Relations, TFS, PCI DSS, Active Directory, Software Architectural..., Database Design, Business Analysis, Data Analysis, Business Process..., Customer Analysis, Relational Data Modeling, Project Planning, Microsoft Publisher, MS Project, Project Coordination, Project Engineering, Project Delivery, Project Scope..., IT Project Lifecycle
Education
University of Tennessee-Knoxville 1999 — 2001
Master of Science (MS), Mathemtics, 3.5 GPA
University of California, Davis 1995 — 1997
Bachelor of Science (BS), Mathematics, 3.802
American River College 1993 — 1995
Associate of Science (AS), Mathematics, 3.96
Jack Henry & Associates March 2014 - Present
Jack Henry & Associates January 1997 - March 2014
Universal Color 1995 - 1997
Farm & Home Savings 1993 - 1995
Merchant's Bank 1990 - 1993
Skills
Internet Banking, Banking, Vendor Management, Product Management, Business Process, Business Analysis, IT Management, SDLC, Requirements Gathering, SaaS, Financial Services
Education
Baker University 1992 — 1996
BSBA, Business
Jack Henry & Associates February 2008 - Present
Software Spectrum June 1998 - December 2000
Coopers & Lybrand January 1994 - June 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Agile & Waterfall..., Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, SQL, PowerBuilder, ACH, File Processing, Access Database, Presentations, Check 21, Leadership, Training, Management, Quality Assurance, Access, Agile Methodologies, Project Management, SDLC
Education
University of North Texas 1990 — 1991
Master of Business Administration (MBA), Marketing/Marketing Management, General
Baylor University 1982 — 1986
Bachelor of Business Administration (BBA), Finance and MArketing
Jack Henry & Associates July 2014 - Present
EBSCO August 2013 - July 2014
EBSCO August 2011 - August 2013
The Daily Home September 2010 - August 2011
Princeton Rays May 2010 - August 2010
Skills
Editing, Writing, Graphic Design, Proofreading, Editorial, Publications, Magazines, Blogging, Newsletters, Press Releases, Creative Writing, AP Style, Web Content Management, Journalism, Facebook, Social Media, InDesign, Wordpress, News Writing, Newspaper, Magazine Writing, Public Relations, Layout, Web Content, Social Networking, Grammar, Technical Writing, Online Journalism
Education
Auburn University 2006 — 2010
BS, Journalism
JAM Consulting Associates LLC March 2013 - Present
Jack Henry & Associates September 2000 - March 2013
Minden Bank & Trust (Regions) May 1995 - September 2000
Pioneer Bank & Trust (Hibernia/Capitol One) November 1974 - May 1995
Skills
SaaS, Team Leadership, Banking, Disaster Recovery, Sales Process, Account Management, Integration, Business Analysis, Process Improvement, Project Management, Management, Business Development, CRM, Data Center, Salesforce.com, Sales Management, Vendor Management, Risk Management, IBM iSeries, Team Building, Solution Selling, Business Intelligence, Program Management, Security, Professional Services, Change Management, Cloud Computing, Strategic Planning, Internet Banking, Sales, Product Management, Business Process..., Enterprise Software
Education
Bossier Parish Community College 1970 — 1972
Jack Henry & Associates Inc April 2015 - Present
Jack Henry & Associates September 2009 - Present
Jack Henry & Associates, Inc. September 2009 - Present
Trusted Advisors Tax Service November 2004 - January 2007
Micro Center June 1997 - June 2003
Partnering for Success, Inc January 1995 - February 1997
First Interstate Bank / Wells Fargo Bank November 1993 - August 1996
Manpower Temporary Service May 1991 - October 1993
Midwest Associates Pension Service January 1993 - June 1993
Target Greatland August 1991 - June 1993
Skills
Human Resources, PeopleSoft, Training, Outlook, Microsoft Excel, Customer Service, Microsoft Office, Employee Relations, Benefits Administration, Sales, Leadership, Recruiting, Analysis, Time Management, Onboarding, Employee Benefits, FMLA, Management, Account Management, Talent Acquisition, Budgets, Succession Planning, Change Management, Strategic Planning, Process Improvement, Microsoft Word, Spreadsheets, HR Policies, Access, Organizational..., Team Leadership, Team Building, Social Media, Event Management, Performance Management, Coaching, Applicant Tracking..., Negotiation, Telephone Skills, Project Management, Leadership Development, Personnel Management, Operations Management, PowerPoint, Administrative..., Deferred Compensation, HRIS, Project Planning, Invoicing, ProfitStars Synergy...
Education
Baylor University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Baylor University - Hankamer School of Business 1986 — 1991
BBA, Management
Hibbett Sporting Goods November 2014 - Present
Jack Henry & Associates July 2014 - October 2014
Hibbett Sporting Goods August 2011 - June 2014
Russell Brands, LLC September 2006 - December 2010
Avondale Mills, Inc January 2005 - September 2006
Swift Galey, LLC April 1999 - January 2005
Interstate/Valley Telephone (Knology) January 1996 - April 1999
Lanier Clothes (Oxford Industries) June 1994 - December 1995
Skills
IBM iSeries, RPG, Documentum, AS400, EDI, iSeries, ECM, XML, Microsoft Office, SQL, Embedded SQL, Lawson HRIS, JDA, Visio, IBM AS/400, DB2, Systems Analysis, Databases, Integration, SDLC
Education
Auburn University 1991 — 1994
B.S., Computer Engineering
Central Alabama Community College 1989 — 1991
A.S, Pre-Engineering
Bright Learners Academy July 2010 - Present
Bright Learners Academy March 2008 - Present
PULSE March 2005 - March 2008
Jack Henry & Associates 2000 - 2005
Skills
EFT, Customer Relations, Children's books Author, Training & Development, Account Management, Team Building, Books, Customer Service, Program Management, Employee Training, Process Improvement, Electronic Funds..., Cards, Debit Cards, Management, Marketing, Strategic Planning, Public Speaking, Training
Education
University of Maryland College Park 1979 — 1980
Bachelor of Science, Business management, Personnel & Labor Relations
Bucknell University 1973 — 1975
Economics
Montclair high school 1970 — 1973
high school diploma
Regions Financial Corporation July 2011 - Present
Jack Henry & Associates June 2007 - June 2011
e-Learning for Kids Foundation 2010 - 2010
Barbour County High School January 2006 - May 2007
AmSouth Bank November 2001 - August 2004
Skills
Microsoft Office, Adobe Acrobat, Paint.NET, Audacity, WebEx, Instructional Design, Captivate, SnagIt, Needs Analysis, Banking, Adult Education, Training, Video Production, Voice Over, Instructor-led Training, ADDIE, Hands-on Training, E-Learning, Leadership Development, Learning Management..., Learning Management, Management, Project Management, Public Speaking, SharePoint
Education
Alabama State University 2000 — 2005
Bachelors of Science, Computer Information Systems
Accelrys October 2013 - Present
ESET May 2007 - October 2012
Jack Henry & Associates May 2005 - May 2007
Skills
Solution Selling, OS X, Troubleshooting, Call Center, User Acceptance Testing, Technical Support, Windows 7, Microsoft Exchange, Networking, Network Security
Education
Foundation College 2004 — 2004
Network and A + Certification, Computer and Information Sciences and Support Services
Arizona Western College 1990 — 1992
General Studies, Information Technology
L&L Provisions, LLC June 2007 - Present
Chase Paymentech July 2004 - June 2007
Jack Henry & Associates February 2001 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Public Speaking
Education
Baylor University 1990 — 1994
Bachelor of Arts (BA), Major - Professional Writing, Minor - Business Administration
Multi Service April 2015 - Present
Multi Service July 2014 - March 2015
ProfitStars July 2012 - June 2014
ProfitStars July 2010 - June 2012
Jack Henry & Associates August 1999 - June 2010
Jack Henry & Associates February 1999 - August 1999
Skills
Strategic Planning, Strategy, Product Management, Product Development, Software Development, SDLC, Project Management, Change Management, Process Improvement, Manage Client..., Client Relations Skills, Website Development, Web Design, Team Building, Management Of Creative..., P&L Management, CSPO, Scrum, Business Analysis, Management, Banking, CRM
Education
Baker University 2004 — 2006
Masters
Kansas State University 1993 — 1995
BFA
Kansas State University 1988 — 1992
BS
Jack Henry & Associates September 1999 - Present
Extraco Banks September 1992 - September 1999
City of Temple, TX September 1989 - September 1992
First National Bank Texas March 1986 - September 1989
World Savings June 1985 - March 1986
Skills
Finance, Business Analysis, Requirements Analysis, SDLC, Software Project..., Software Implementation, Agile Methodologies, Business Intelligence, SQL, Microsoft SQL Server, Software Development, Requirements Gathering, SharePoint, Scrum, Integration
Education
Baylor University 1981 — 1985
Bachelor of Business, Marketing / Systems Analysis & Design
Regions Bank September 2011 - Present
Jack Henry & Associates January 2008 - September 2011
Skills
Project Management, Business Analysis, Operational Risk..., Compliance, Consumer Lending, Banking, Operating Systems, Operations Management, Procedure Development, Procedure Creation, Retail Banking
Education
Bethel College (TN) 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
Middle Tennessee State University 2000 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Jack Henry & Associates June 2012 - Present
Teletech Inc. November 2009 - August 2012
Walmart November 2008 - November 2009
MillerCoors March 2007 - June 2008
Skills
CAD, Typing, Revit, Forklift Operator, Stocking, Computer Repair, Computer Hardware, Computers, Class B CDL, Servers, Windows XP Pro, Windows 7
Education
ITT Technical Institute-Springfield 2011 — 2014
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
JACK HENRY AND ASSOCIATES February 1991 - July 2011
Jack Henry & Associates 1991 - 2011
Skills
Highly Computer Literate, Excellent Communication..., People-oriented, Microsoft Office, Mac, Banking, Business Analysis, Financial Analysis
Education
Angelo State University 1984 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Jack Henry & Associates January 2012 - Present
Ingram Book Company 1999 - 2001
Skills
Databases, HTML, Microsoft Office, Troubleshooting, XP, Access, Software Documentation, Analysis, Windows, Data Entry, Training, Microsoft Excel, Outlook, PowerPoint, Windows XP, Budgets, Microsoft Word, Research
Education
Tennessee Technology Center at Murfreesboro
Jack Henry & Associates April 2011 - Present
AuburnBank February 2010 - April 2011
Education
Auburn University 2005 — 2009
Bachelor of Science (B.S.), Mathematics
Jack Henry & Associates April 2003 - Present
Skills
Solution Selling, Disaster Recovery, Cloud Computing, Virtualization, Storage, Data Center, Enterprise Software, VMware, SaaS, IT Management, Process Improvement, Enterprise Architecture, HP, Project Management, Storage Area Networks, Banking, Business Continuity, Vendor Management, Business Analysis, Servers
Education
Everest College-Springfield 2000 — 2002
Associate's degree, Accounting and Business/Management
Jack Henry & Associates January 1996 - Present
Education
Alfred State College - SUNY College of Technology 1974 — 1976
Associate's degree, Computer Science
Allscripts September 2015 - Present
McKesson October 2012 - August 2015
Jack Henry & Associates June 2008 - January 2012
Cruise Planners August 2002 - June 2006
Skills
SharePoint, Visio, Vendor Management, ITIL v3 Foundations..., MS Project, Lean Six Sigma..., Requirements Gathering, VMware, Windows Server, Data Center, Process Improvement, Project Management, PMO, Resource Management, Troubleshooting, Project Portfolio..., IT Management, Software Documentation, Agile Project Management, Integration, Program Management, Servers, Management, Migration Projects, Multiple Project...
Education
Art Institute of Fort Lauderdale
Bachelor of Science (B.S.), Computer Animation & Media Arts
oversea casing January 2015 - Present
Ener-G Foods Inc January 2014 - August 2014
PwC August 2013 - December 2013
Jack Henry & Associates November 2011 - August 2013
Capital Stream Inc June 2010 - October 2011
Roberto G. Torres CPA's May 2009 - May 2010
Walmart July 1999 - December 2005
Skills
Microsoft Excel, Vlookup, MS Excel Pivot Tables, Budgeting, Accounting, US GAAP, Accounts Payable, Accounts Receivable, Tax Preparation, Purchase Management, Project Management, Operations Management, Auditing, Revenue Analysis, Account Reconciliation, Internal Controls, Sarbanes-Oxley Act, Payroll, Internal Audit, Analysis
Education
The University of Texas at El Paso
Bachelor's Degree, Accounting
American Business School Paris
International Finance
South Seattle College
Non-Profit/Public/Organizational Management