Experience
Providence Health & Services  September 2012 - Present
Providence Health & Services  November 2011 - September 2012
Guardsmark  March 2011 - September 2011
K & D Services Inc.   June 2009 - March 2011
K & D Services Inc.   August 2007 - June 2009
Angle Job Corps   November 2006 - August 2007
Angle Job Corps   August 2006 - August 2007
Angell Job Corps   July 2006 - August 2007
Safeway  November 2005 - May 2006
Jan-Pro Cleaning Systems   December 2004 - September 2005

Skills
Financial Transactions, Team Leadership, Budget Management, American Sign Language, Job Scheduling, Report Writing, Time-efficient, Customer Service, Great Organizer, Patient Safety, Microsoft Office, Research, Leadership, Public Speaking, Microsoft Word, Professional Phone..., Microsoft Excel, Medical Terminology, Critical Thinking, Hospitals, Driving Performance, Data Entry, Road Traffic, Carpentry, Security, Power Tools, First Aid, Professional Cleaning

Education
Portland State University   2013 — 2014
Bachelor's Degree, Criminology/Criminal Justice, Senior

Portland Community College   2009 — 2012
Transfer, American Sign Language (ASL)

Experience
Touch of Elegance Cleaning   January 2010 - Present
Jan-Pro Cleaning Systems   January 2006 - December 2013
Tradition GolfClub at Chapel Ridge   August 2006 - September 2011

Skills
Restaurant Management, Event Planning, Facilities Management, Commercial Cleaning, Carpet Cleaning, Floor Care, Window Cleaning, Facility cleaning, Customer Satisfaction, Floors, Food, Franchising, Hiring, Inventory Management, Operations Management, P, Process Scheduler, Purchasing, Supervisory Skills, Negotiation

Education
North Carolina A&T State University   1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Century 21 Tri-Dam   August 2015 - Present
Carlmont Comstock Apartments   September 2006 - July 2015
Jan-Pro Cleaning Systems   June 2011 - August 2012
On My Way, Inc.   January 2009 - January 2010

Skills
Team Building, Sales Management, New Business Development, Account Management, Sales Process, B2B, Sales, Property Management, Management, Negotiation, Customer Satisfaction, Selling, Leasing, Contract Negotiation

Education
California Polytechnic State University-San Luis Obispo   1982 — 1987
Bachelor of Science, Ornamental Horticulture, Sales & Service

Notre Dame Highschool   1976 — 1980
Graduate

St. Charles Grammer School   1969 — 1976
Graduate

Experience
Appropos   January 2014 - Present
OMEGA Processing  November 2013 - January 2014
Coverall of Arizona   May 2013 - October 2013
Jani-King of Phoenix   April 2012 - April 2013
Jan-Pro Cleaning Systems   June 2011 - March 2012
Apex Sales and Marketing   July 2009 - May 2011
Enterprise Car Sales  July 2005 - June 2009
Blockbuster  2003 - 2005

Skills
Sales Process, Sales, Account Management, B2B, Customer Service, Cold Calling, Sales Management, Selling, Customer Satisfaction, Sales Presentations, Customer Retention, Salesforce.com, Leadership, Direct Sales, New Business Development, Management, SaaS

Education
Grand Valley State University   2000 — 2004
Bachelor of Arts, Philosophy

WMCHS   1995 — 1999
High School Diploma

Experience
Jan-Pro Cleaning Systems   October 2008 - Present

Skills
Facilities Management, Procurement, Team Building, Management, Purchasing, Sales Management, New Business Development, Sales, Operations Management, Supervisory Skills, Team Leadership, Strategic Planning, Training, Franchising, Inventory Control, Contract Negotiation, Account Management, Microsoft Office, Customer Service, Process Scheduler, Negotiation, Contract Management, Leadership, Budgets

Education
Mississippi State University   2000 — 2005

Experience
LCBA Loyal Christian Benefits Association   May 2012 - October 2014
Jan-Pro Cleaning Systems   November 2005 - October 2009
Coverall Health-Based Cleaning System  1988 - 2004
The Goodyear Tire & Rubber Company  June 1987 - May 1997

Skills
Marketing, Sales Management, Strategic Planning, Sales Operations, Sales, B2B, Account Management, Budgets, Customer Service, Management, Negotiation, Marketing Strategy, Leadership, New Business Development, Business Development, Microsoft Word, Team Building, Process Improvement

Education
Miami University   1983 — 1987
Bachelor of Science, Business, Marketing and Management

Experience
JAN-PRO  October 2013 - Present
Jan-Pro Cleaning Systems   November 2010 - October 2013

Skills
Sales, B2B, Customer Retention, Contract Management, Key Account Management, Retail, Business Development, Sales Operations, Selling, Management, Purchasing, Budgets, Direct Sales, Sales Presentations, Entrepreneurship, P&L Management, Start-ups, Forecasting, P&L

Education
Appalachian State University
Bachelor of Science (BS), Business Administration, Management and Operations

Experience
Hair Club for Men and Women  July 2013 - Present
UniFirst Corporation  December 2012 - April 2013
Jan-Pro Cleaning Systems   April 2012 - December 2012
Enterprise Rent-A-Car  September 2008 - March 2012

Skills
Fleet Management, Sales Management, Cold Calling, Profit, Customer Satisfaction, Sales Process, Sales, Account Management, Sales Operations, Sales Presentations, P, Customer Service, Inventory Management, Customer Retention

Education
Bowling Green State University   2003 — 2008
Interpersonal Communications, Marketing

Experience
Wells Fargo  Communications Arts DeptGeorgia Southern UniversityAugust 2009 - December 2009
Jan-Pro Cleaning Systems   July 2008 - March 2009

Skills
Newsletters, Public Relations, Event Planning, Leadership, Public Speaking, Brochures, Press Releases, Media Relations

Education
Georgia Southern University   2005 — 2009
Bachelor of Science (B.S.), Public Relations

Experience
Enova International  November 2014 - Present
Jan-Pro Cleaning Systems   April 2014 - September 2014
AT&T  December 2013 - April 2014
TCF Bank  April 2013 - November 2013

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Teamwork, English, Public Speaking, Social Media, Team Leadership, Leadership, Recruiting, Management, Advertising, Time Management, Human Resources

Education
Northern Illinois University   2011 — 2013
Bachelor of Science (BS), Leadership and Management

Northern Illinois University   2011 — 2013
Bachelor of Applied Science (BASc), Business Management

University of Southern Indiana   2009 — 2010
Business Administration and Management, General

Experience
Sway Marketing   October 2009 - Present
Jan-Pro Cleaning Systems   March 2008 - June 2011
Las Vegas Home Ownership Center   March 2005 - August 2010

Skills
SEO, Social Media Marketing, Online Marketing, Web Analytics, Digital Marketing, Email Marketing, Website Promotion, Small Business Marketing, Direct Response..., Marketing, Mobile Marketing, Lead Generation, Direct Response, Small Business, Web Marketing, Online Advertising, Competitive Analysis, New Media, Entrepreneurship, Direct Marketing

Education
College of Southern Nevada   2000 — 2002
Liberal Arts

Wealth Intelligence Academy   2007 — 2009
Real Estate & Investing

Experience
Best Chevrolet  July 2015 - Present
Self Employed  March 2015 - July 2015
Technical Professionals Group   January 2015 - July 2015
Jan-Pro Cleaning Systems   February 2013 - December 2014
BasicScapes LLC   April 2009 - February 2013
Mint Condition, Inc   March 2008 - April 2009
Compass Group - Canteen   October 2005 - March 2008
Farm Bureau Insurance  May 1999 - October 2005
Computer Methods Corporation  March 1998 - May 1999
Tecumseh Country Club, Mountain Jacks, Treetops and Sheraton   December 1991 - March 1998

Skills
Budgets, Customer Service, Management, Contract Negotiation, Leadership, Customer Satisfaction, Sales, Business Networking, COBOL, Strategic Planning, Team Building, Operations Management, Recruiting, JCL, Customer Retention, Team Leadership, Training, Sales Operations, Sales Management, DB2, Food & Beverage, Account Management, Marketing Strategy, Cost Benefit, Reviews, Inventory Control, Interviews, Franchising, Cash Flow, Ad Hoc Reporting, CICS, Hands-on Training, Member Relations, Increased Profitability, Tree Planting, Landscape Lighting, Estimating, Multi-unit, Public Speaking, Automotive Sales, Product Knowledge

Education
Grand Valley State University   1987 — 1991
B.S, Hospitality and Tourism Management

Experience
The Reynolds and Reynolds Company  May 2014 - Present
Jan-Pro Cleaning Systems   March 2013 - May 2014
Buckeye International  June 2011 - March 2013
Performance Logistics   May 2008 - August 2008

Skills
Sales, Marketing, New Business Development, Sales Operations, Entrepreneurship, Sales Management, Pricing, Account Management, Cold Calling, Customer Service, Sales Presentations, Microsoft Office, Sales Process, Time Management, Competitive Analysis

Education
North Carolina State University   2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Priority Building Services, LLC   July 2014 - Present
Jan-Pro Cleaning Systems   November 2011 - July 2014
Farmers Insurance Group  December 2007 - June 2008
CSI Insurance Agency   October 2001 - January 2007
SSAI  January 1998 - January 2001

Skills
Business Development, Customer Service, Negotiation, Sales Management, Budgets, Contract Negotiation, Strategic Planning, Operations Management, Cold Calling, Direct Sales, B2B, Sales Process, Facilities Management, Sales, Relationship Building, Marketing Strategy, Inside Sales, Team Building

Education
San Diego Mesa College
Associate's degree

Southwestern College
Bachelor of Arts, Business Administration and Management, General

Experience
Jan-Pro Cleaning Systems   November 2010 - Present
Stewart Enterprises  June 2008 - April 2010
Axesa Servicios de Informacion, S. en C.   January 2006 - January 2008

Education
Universidad de Puerto Rico   1978 — 1982
Bachillerato en Administracion de Empresas, Gerencia

Experience
Jan-Pro Cleaning Systems   February 2012 - Present
SAP BusinessObjects  April 2011 - February 2012
Chubb Insurance  July 2007 - April 2011

Skills
Market Analysis, Marketing, Sales, Risk Management, Strategic Planning, Business Planning, Insurance, Leadership, Negotiation, Analytics, Account Management, Business Development, Competitive Analysis, New Business Development, Customer Service, Management, Strategy, Sales Process, Business Strategy, Sales Management, Marketing Strategy, Selling, Direct Sales, Team Building, Forecasting, Lead Generation, Contract Negotiation, Operations Management, Project Management, B2B, Team Leadership, Sales Operations, Customer Retention, CRM, Budgets, Cross-functional Team..., Financial Analysis, Solution Selling, Strategic Partnerships

Education
McGill University   2003 — 2007
B.Comm, Major in Marketing - Great Distinction

ESPM   2005 — 2005

Experience
Exencial Wealth Advisors  November 2014 - Present
Asset Servicing Group  February 2014 - September 2014
Lawter & Associates, PLLC   April 2013 - February 2014
Reliable Motors   August 2011 - September 2012
David Yepez   March 2008 - May 2011
Jan-Pro Cleaning Systems   July 2006 - January 2008

Skills
New Business Development, Microsoft Office, Management, Public Speaking, Finance, Portfolio Management, Spanish, Analysis, Microsoft Excel, Research, Negotiation

Education
Southwestern Oklahoma State University   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.60 GPA

University of Oklahoma   2002 — 2006
B.S, Mechanical Engineer

Experience
AboutFace Corp.  April 2012 - Present
Jan-Pro Cleaning Systems   January 2012 - April 2012
DMC Atlanta, Inc.   January 2011 - January 2012
Auburn Oyster Bar and Grill   August 2008 - August 2010
Mega Promotions   June 2004 - May 2006

Skills
Word, Customer Service, PowerPoint, Excel, Teamwork, Access, Adobe Acrobat, ShoreTel, Account Management, Business Management, Outlook Express, Microsoft Word, Management, Microsoft Excel, Organization, Problem Solving, Sales Administration, Marketing Strategy, Time Management, Event Planning, Sales, Marketing, B2B, Interviews, Human Resources, Leadership, Social Media Marketing

Education
Auburn University   2008 — 2010
Bachelor of Science, Business Administration, Concentration in Human Resource Management

Stetson University   2006 — 2008
Marketing

Vero Beach High   2001 — 2005
High School Diploma, Honors

Experience
ATS Logistics   January 2014 - Present
Cenegenics Carolinas   August 2013 - January 2014
Jani-King International, Inc.   August 2012 - July 2013
Jan-Pro Cleaning Systems   January 2010 - August 2012
Delhaize America  October 2008 - January 2010

Skills
Sales, Sales Process, Customer Retention, Sales Management, B2B, Account Management, Leadership, Cold Calling, Sales Operations, New Business Development, Contract Negotiation, Sales Presentations, Direct Sales, Negotiation, Solution Selling, Selling, Salesforce.com, Key Account Management, Team Building, Business Development, Franchising, Customer Satisfaction, Microsoft Office, SalesForce

Education
St. Catherine's   1987 — 1990
High School Diploma

Emory University
Master of Arts (M.A.), English Language and Literature/Letters

University of South Carolina-Columbia
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Jan-Pro Cleaning Systems   November 2013 - Present
GamePlan Financial Marketing, LLC.   February 2012 - July 2013
AEGON USA Corporate Treasury   September 2008 - December 2011
ING Americas  March 2006 - August 2008
MGA Board   2007 - 2008
Corporate Treasury ING Americas   December 2004 - March 2006
ING Americas - US Strategic Projects   December 2003 - December 2004
JM Financial Consultants   January 2003 - December 2003
ING Americas  December 2000 - December 2002
Aetna International, Inc   November 1990 - January 2001

Skills
Strategic Planning, Budgets, Mergers, Business Development, Strategic Financial..., Process Improvement, Financial Analysis, Team Building, Financial Modeling, Finance, Mutual Funds, Strategy, Corporate Finance, Due Diligence, Insurance, Change Management, Analysis, Team Leadership, Mergers & Acquisitions, Financial Reporting, Fixed Annuities, Sarbanes-Oxley Act, Financial Services, Investments, Leadership, Accounting, Structured Finance, Treasury Management, Management

Education
University of Hartford
Masters, Business Administration- Finance

FLMI, Fellow of the Life Management Institute, LOMA

Auburn University
Bachelor of Science, Finance

Harvard Law School
Negotiation Program for Senior Executives

Experience
Jan-Pro Cleaning Systems   May 2013 - Present
Brookdale Senior Living  August 2012 - January 2014
Allscripts  September 2012 - February 2013
The Natural Science Center   January 2012 - May 2012
Office of University Relations  May 2011 - August 2011
Men's Warehouse  January 2008 - June 2009

Skills
Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Power Point, Adobe InDesign, Microsoft Excel, Internet Explorer, Google Chrome, InDesign, Public Relations, Press Releases

Education
North Carolina A&T State University   2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Public Relations, Advertising, and Applied Communication

Experience
DeHoff Realtors  January 2014 - Present
Home Logix LLC   February 2006 - January 2014
Jan-Pro Cleaning Systems   February 2003 - February 2006
Production Pro   January 1997 - February 2003
Todd / Aramark Uniform systems   October 1984 - November 1996

Skills
Microsoft Word, Sales, Customer Satisfaction, Leadership Development, Marketing Strategy, Investment Properties, Sellers, First Time Home Buyers, Strategic Planning, Management, Leadership, Real Estate, Residential Homes, Customer Service, Foreclosures, Marketing, Referrals

Education
Hondros College   2013 — 2013
Real Estate Sales

Stark State College of Technology   1996 — 1998
Business Management

Experience
Federal Home Loan Bank of Chicago  April 2015 - Present
Federal Home Loan Bank of Chicago  February 2014 - April 2015
Federal Home Loan Bank of Chicago  June 2013 - February 2014
US Treasury  May 2012 - August 2012
Avatar Securities, LLC  January 2012 - February 2012
Jan-Pro Cleaning Systems   June 2011 - August 2011
LaGrange Country Club  April 2006 - August 2011
Shale-Inland Stamping and Fabricating   January 2011 - February 2011

Skills
Data Analysis, Finance, Competitive Analysis, Equities, Economics, Microsoft Excel, Analysis, Banking, Microsoft SQL Server, Tableau, MS Excel Pivot Tables, Food

Education
DePauw University   2009 — 2013
Bachelor's, Economics (Major), Political Science (minor), Business Administration (minor)

American University   2012 — 2012
Economics and International Business Seminar, Economics, A

Experience
Jan-Pro Cleaning Systems   May 2012 - Present
Select Staffing  July 2011 - May 2012
TriStar Marketing   July 2010 - June 2011
High Point University  October 2007 - June 2010
Lenoir-Rhyne University  2002 - 2007
Foothills Staffing   1997 - 2000
Bath & Body Works  1994 - 1997

Skills
Cold Calling, Fundraising, Event Planning, Public Speaking, Customer Service, Social Networking, Strategic Planning, Sales, Leadership, Social Media, Marketing, Public Relations, Sales Management, Event Management, Budgets, Social Media Marketing, B2B, Management, Recruiting, Account Management, New Business Development, Sales Process, Program Management, Customer Retention, Team Building, Training, Coaching, Advertising, Marketing Communications, Small Business, Contract Negotiation

Education
Lenoir-Rhyne College   1990 — 1994
Business Administration

North Carolina School of the Arts   1987 — 1990
Music

Experience
Expense Reduction Analysts  April 2007 - Present
Jan-Pro Cleaning Systems   May 2002 - September 2006
Dualite Sales and Service   March 1986 - August 2003
Travelers Insurance  1981 - 1986
Burroughs  1979 - 1981

Skills
Management Consulting, Professional Services, Manufacturing, Healthcare, Financial Services, Business, New Business Development, Contract Negotiation, Sales Management, Strategic Planning, Negotiation, Account Management, Team Building, Business Planning, Business Development, Consulting, Marketing Strategy, Leadership, Business Strategy, Operations Management, Sales Process, Sales, Business Process..., Cross-functional Team..., Budgets, Insurance, Coaching, Start-ups, Executive Management, Mergers & Acquisitions, Small Business, Procurement, Strategy, Telecommunications, Competitive Analysis, Pricing, Entrepreneurship, Management, Change Management, Strategic Partnerships, Income Statement, P&L Management, Process Improvement, Outsourcing, CRM, Marketing, Selling, Program Management, Training, B2B

Education
University of Cincinnati College of Business   1975 — 1979
Bachelor of Science (BS), Marketing/Finance

St Bernard High School   1971 — 1975
High School Diploma, General Studies

Covedale

Experience
Middle Tennessee State University  August 2012 - Present
Jan-Pro Cleaning Systems   May 2010 - Present
McDonald's Corporation  February 2012 - August 2012

Skills
Microsoft Office, Social Media, Customer Service, Floor Cleaning

Education
Southwest Tennessee Community College   2010 — 2012

Middle Tennessee State University
Industrial and Organizational Psychology

Experience
Skill for Skill Trade Network Organization   February 2010 - Present
Novelist, Memoir Writer, Poet   December 1995 - Present
Randstad  February 2014 - January 2015
Randstad  March 2014 - October 2014
Heart's Services Etc.   January 2013 - December 2013
Jan-Pro Cleaning Systems   March 2013 - June 2013
Marriott International  April 2012 - December 2012
Natural Mystics by Adrain Hall   January 2008 - December 2012
Emeritus  June 2008 - August 2010
Martial Artists on a Mission   December 1996 - December 2007

Skills
Nonprofits, Public Speaking, Microsoft Office, Fundraising, Research, Community Outreach, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Program Management, Editing, Leadership Development, Team Leadership, Training, Social Networking, English, Policy, Teamwork, Event Planning, Volunteer Management, Leadership

Education
Valencia College   2015 — 2015
250 hours IHK-CNC training, Manufacturing, Ceritfied

Kaplan University   2002 — 2007
BS, Legal Assistant/Paralegal

Experience
Jan-Pro Cleaning Systems   July 2010 - Present

Skills
Cold Calling, New Business Development, Account Management, Sales Management, Sales, Team Building, Contract Negotiation, Leadership, Negotiation, Marketing, Strategic Planning, Business Development, Key Account Management, Microsoft Office, Business Planning, Social Networking

Education
Athens State University   1993 — 1996
Bachelor's degree, Business

Experience
Jan-Pro Cleaning Systems   CEO, OwneriFlex, Inc.2001 - 2003
Advanced Flex, Inc.   1986 - 2001

Education
Augsburg College   1988 — 1990
Business Management

University of Minnesota-Twin Cities   1985 — 1990
Business Management

Burnsville High School

Experience
Jan-Pro Cleaning Systems   May 2012 - August 2014
Hyland, Ruddy & Garbett, CPA'S, LLC   February 2012 - April 2012
United States Air Force  June 2010 - September 2011
CBCA  December 2006 - August 2007
CBCA  July 2003 - December 2006

Skills
Human Resources, Customer Service, PowerPoint, Microsoft Office, Sales, Microsoft Excel, Social Media, Microsoft Word, Adobe Creative Suite, Social Networking, Event Planning, Access, Time Management, Administrative..., Management

Education
College of Charleston   2007 — 2010
BS, BA, Business, Communication

Armstrong State University   2005 — 2007
Psychology

Experience
Jan-Pro Cleaning Systems   January 2005 - Present
Sara Lee  January 2003 - June 2005
Moon Products   1999 - 2001
Duracell  1987 - 1999

Education
Kennesaw State University - Michael J. Coles College of Business   1988 — 1992
MBA, Marketing

University of Alabama

Experience
ZayMat Distributors   2008 - Present
Jan-Pro Cleaning Systems   August 2003 - Present
Bonnie Speed Delivery   2000 - 2003
WOIO/WUAB  1997 - 2000
Fifth Third Bank  1992 - 1997

Skills
Account Management, B2B, Budgets, Business Development, Business Planning, Business Strategy, Carpet Cleaning, Coaching, Consulting, Contract Management, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Entrepreneurship, Executive Management, Facilities Management, Sales, Sales Management, Franchising, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Negotiation, New Business Development, Office Administration, Operations Management, Public Speaking, Sales Presentations, Sales Process, Selling, Small Business, Social Media, Social Media Marketing, Strategic Planning, Team Building, Training

Education
Cornell University   1989 — 1992

Experience
Goldeneye Corporate Services   January 2015 - Present
Jan-Pro Cleaning Systems   August 2011 - November 2014
Bonus Building Care  January 2006 - September 2011
Unisource Worldwide/JFD Distribution   February 2000 - December 2005

Skills
Account Management, Cold Calling, Sales Management, New Business Development, Sales, B2B, Direct Sales, Contract Negotiation, Sales Operations, Customer Retention, Customer Service, Negotiation, Team Building, Sales Process, Marketing, Customer Satisfaction, Marketing Strategy, Lead Generation, Management, Selling, Sales Presentations

Education
University of Phoenix
Bachelor of Science (BS)

Experience
Jan-Pro Cleaning Systems   September 2015 - Present
S & A Global   October 2006 - Present
Interline Brands  March 2014 - August 2015
Interline Brands  April 2010 - March 2014

Skills
Cold Calling, B2B, Sales Operations, Sales Process, Account Management, Entrepreneurship, Customer Service, Direct Sales, Selling, Sales Management, Management, Pricing, New Business Development, Sales, Solution Selling, Team Building, Inside Sales

Education
University of Florida   2005 — 2007
Associates of Business Administration, Economics

Clay High School   2002 — 2005

Experience
Jan-Pro Cleaning Systems   2005 - Present
Direct Energy  2003 - 2005
Global Financial Services  2002 - 2003

Skills
Contract Negotiation, Customer Service, Customer Satisfaction, Budgets, Team Building, Strategic Planning, New Business Development, Management, Business Development, B2B, Sales Process, Sales

Education
McGill University
Sales Management, Professional Sale

Wesley College Colombo

Experience
Jan-Pro Cleaning Systems   May 2008 - Present

Skills
Operations Management, Team Building, Contract Negotiation, Contract Management, Customer Satisfaction, Budgets, Customer Service, Purchasing, Account Management, Management, Sales Management, Negotiation, Leadership, New Business Development, Strategic Planning, Sales

Education
Penn Foster Career School   2013 — 2015
Business Management, Business Administration and Management, General

Desert View High School   1996 — 1999
Sales and Marketing (Deca)

Experience
FMS - Fr. Meyer's Sohn   March 2014 - Present
Broadview Mortgage Corporation  March 2012 - March 2014
Anthony's Pizza and Pasta  August 2006 - December 2011
Data Safe Inc   April 2007 - September 2011
Jan-Pro Cleaning Systems   September 2005 - January 2011

Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Event Planning, QuickBooks, Social Media, Public Speaking, Analysis, Sales, Outlook, Photography, Customer Service, Training, Accounting, Data Entry, Visio, Logistics, Teamwork, Management

Education
County College of Morris   2008 — 2010
Associate's degree, International/Global Studies

Experience
Inside Source/Young  October 2014 - Present
Jan-Pro Cleaning Systems   November 2012 - August 2014
RLS Inc  November 2011 - November 2012

Skills
Office Management, Bookkeeping, Accounting, QuickBooks, Accounts Receivable, Accounts Payable, Payroll, Invoicing, Spreadsheets, Data Entry, Account Reconciliation

Education
University of California, Davis
Political Science

Experience
Boeing - Charleston  2008 - Present
Global Aeronautica LLC   December 2007 - June 2010
Jan-Pro Cleaning Systems   June 2005 - August 2006
Wild Dunes Resort, Isle of Palms SC   June 2005 - December 2005
G. Bohn Relocations   October 2003 - July 2004
Graebel Van Lines  August 1993 - January 2004
Graebel VAn Lines  October 1999 - March 2002
Graebel VAn Lines  August 1993 - October 1999

Skills
Employee Relations, Recruiting, Benefits Administration, Microsoft Excel, Microsoft Word, ADP Payroll, Human Resources, Outlook, PowerPoint, Inventory Management, Coaching, SAP, FMLA, Training, Change Management, Performance Management, Time Management, Software Documentation, Employee Benefits, Access, Contract Negotiation, Auditing, Team Building, Teamwork, Leadership, Accounts Payable, Organizational..., Personnel Management, Budgets, Applicant Tracking..., General Ledger, Management, Customer Service, Accounts Receivable, Accounting, Hiring, Process Improvement, Program Management, Payroll, Data Entry, Deferred Compensation, HRIS, Workforce Planning, PeopleSoft, Succession Planning, Onboarding, Invoicing, New Hire Orientations, Labor Relations, College Recruiting

Education
American InterContinental University   2012 — 2014
Bachelor of Arts (B.A.), Human Resources/Employee Relations and Law

AIU   2011 — 2014
Associate's degree, Business Administration and Management, General

Aiu   2010 — 2014
Bachelor of Business Administration (BBA), Employment law and labor relations

AIU   2010 — 2012
Bachelor of Arts (B.A.), Human Resource Management Employee Relations, B

University of Wisconsin-Stevens Point   1993 — 1994
Certificate, Human Resources

Laurel School of Accounting   1989 — 1990
Certificate, Accounting

Experience
J. Warren Funeral Services   July 2015 - Present
ARTwithVISION   May 2012 - Present
Sol Source Property Services   January 2011 - Present
www.DirectActionMarketing.com   January 2008 - Present
SendOutCards  December 2008 - Present
Gemini Hospice   June 2014 - July 2015
Jan-Pro Cleaning Systems   May 2003 - May 2007
Angel Harmony   February 1999 - August 2002

Skills
Contemporary Art, Harmonica, Entrepreneurial..., Entrepreneur, Small Business, Retail, Artistic Vision, Artists, Clairvoyant, Mediums, Spiritual Teacher, Reiki, Energy Healing, Engaging Speaker, Psychic, Psychic Readings, Abstract Expressionism, Entrepreneurship, Social Networking, Social Media, Teaching Adults, Inspiring People, Inspiration Boards, Fundraising, Leadership, Training, Coaching, Management, Nonprofits, Business Coaching, Marketing, Public Speaking, Marketing Strategy, Social Media Marketing, Team Building, Personal Development, Leadership Development, Published Author, Newsletters, Online Marketing, Motivational Speaking, Business Networking, Blogging, Online Advertising, Web Marketing, Lead Generation, Email Marketing, Relationship Marketing, Public Relations, Advertising

Education
Rieki Training Levels 1, 2 and Master   2000 — 2000
RM, holistic healing art for stress reduction, relaxation and spiritual growth

Certified Spiritual Counselor   1999 — 1999
C.S.C., Spiritual counseling; Removing emotional & spiritual blocks; Commuicating with Spiritual Beings

Red Rocks Community College   1983 — 1984
n/a, art/pottery

Longview Community College   1978 — 1979
n/a, psychology, english

Silva Mind Control   1974 — 1974
Graduate, Harnessing the Power of the Subconscious Mind

Windward Community College   1973 — 1974
n/a, religion

Experience
Jan-Pro Cleaning Systems   June 2014 - October 2014

Skills
Retail Sales, Janitorial Services, People Skills, Team Leadership, Energetic Leader

Education
College of Southern Nevada   2014 — 2016

Experience
Jan-Pro Cleaning Systems   August 2010 - Present

Skills
Customer Service, Management, Team Building, Strategic Planning, Sales, Leadership, New Business Development, Operations Management, Budgets, Contract Negotiation

Education
University of Central Florida   2014 — 2016
Associate's degree, Computer Science

Experience
Jan-Pro Cleaning Systems   2015 - Present
Self-Employed  2010 - Present
Self-Employed  2006 - Present
Self-Employed  1986 - Present
Mendham Township School District   2005 - 2010
Clairol (A Division of Bristol-Myers Squibb)   1996 - 1998
Information Resources Inc. (IRI)   1995 - 1996
Schering-Plough Healthcare Products/Schering-Plough International   1989 - 1995
ADP  1988 - 1989
RJR Nabisco, Inc.   1987 - 1988

Skills
Teaching

Education
New York University   1993 — 1995
Certificate to Appraise Art and Antiques

Chubb Institute for Computer Technology   1983 — 1983
Certificate in Computer Programming

Rutgers, The State University of New Jersey-New Brunswick   1979 — 1983
Bachelor of Arts (BA), Sociology and Elementary/Special Education

Experience
SportsMeter   September 2012 - Present
Loews-Royal Pacific Resort  May 2009 - September 2012
Jan-Pro Cleaning Systems   February 2007 - February 2008
Urbal Regional Aid Programme   February 2005 - November 2005

Skills
Conflict Resolution, Budgets, Teamwork, Performance Management, Hospitality, Customer Service, Hotels, Event Planning, Customer Satisfaction, Resorts, Marketing, Hospitality Management, Hotel Management, Public Relations, Event Management, Hospitality Industry, Spanish, Management, Tourism, Restaurants, Guest Service Management, Catering, Meeting Planning, Rooms Division, Front Office, Micros, Convention Services, Property Management..., Concierge Services, Revenue Analysis, Banquets, Opening Hotels, Pre-opening, Sales, Lodging, Operations Management, Yield Management, Corporate Events, MICROS

Education
Full Sail University   2008 — 2009
Master of Science, Entertainment Business

Universidad de Viña del Mar   2005 — 2006
Bachelor of Arts, Organizational Communications

Universidad de Viña del Mar   2001 — 2005
Bachelor of Arts, Public Relations

Experience
Fuzion3, LLC   September 2013 - March 2014
Winder Farms  April 2013 - August 2013
TJX Companies, Inc.   January 2006 - March 2011
Jan-Pro Cleaning Systems   May 2002 - June 2006
Albertsons  July 1992 - April 2002

Skills
Retail, Cashiering, Customer Service, Inventory Control, Microsoft Office, Bookkeeping, Logistics Management, Project Management, Mac, Strategic Planning, Office Management, Office Administration, QuickBooks, Sales, Customer Satisfaction, Coaching, Mentoring

Education
European School of Massage   2014 — 2014
LMT, Massage Therapy/Therapeutic Massage

College of Southern Nevada   2002 — 2006
Associate of Science (AS), Business Administration and Management, General

Experience
Syzygy  August 2009 - Present
Deerwood Leasing   January 2006 - December 2009
Jan-Pro Cleaning Systems   March 2004 - August 2009

Skills
New Business Development, Account Management, Public Speaking, Sales, Negotiation, Linux, Security, Cloud Computing, SEO, Web Development, XML, Social Media, Integration, Project Management, Networking, Software Development, VoIP, Network Security, Data Recovery, Disaster Recovery, Strategy, Start-ups, Team Leadership, Entrepreneurship, Management, Business Development, CRM, Leadership

Education
University of Central Florida - College of Business Administration   2002 — 2008
Management Information Science, Middle Eastern Studies

Episcopal High School Jacksonville, FL   1997 — 2002

Experience
Keter Environmental Services  January 2015 - Present
RWK Services   April 2013 - August 2014
ABM Industries  April 2007 - April 2013
Jan-Pro Cleaning Systems   February 2005 - March 2007
PIP Printing  January 2001 - February 2005
Ivex Protective Packaging  February 1995 - December 2001

Skills
Contract Negotiation, Sales, Cold Calling, Sales Operations, Manufacturing, Networking, Teamwork, P&L, Property Management, Inventory Management, Selling, Income Statement, Team Leadership, Sales Process, Coaching, Management, Direct Sales, Contract Management, Purchasing, Training, New Business Development

Education
Ashland University   1980 — 1985
BS/BA, Business Administration and Management, General

Gilmour Academy

Gilmour/ Latin

Experience
Jan-Pro Cleaning Systems   July 2013 - Present
StorQuest Self Storage  January 2011 - July 2013
Talent Tree  January 2008 - December 2009

Skills
Sales Management, PeopleSoft, Salesforce.com, Customer Service, Recruiting, Budgets

Education
Santa Ana College   2001 — 2012

Santa Ana College   2004 — 2005
Political Science

Experience
FC Pachuca Dragons 00   August 2013 - Present
VNV GROUP, LLC   March 2013 - Present
Jan-Pro Cleaning Systems   August 2007 - Present

Skills
Franchising, Entrepreneurship, New Business Development, Business Planning, Team Building, Sales, Strategic Planning, Financial Analysis, Small Business, Leadership, Negotiation, Management Consulting, Management, Customer Service, Microsoft Office

Education
Hood College   2012 — 2014
Master of Business Administration (MBA), Finance and Financial Management Services, 3.95

Hood College   2010 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.83

Experience
The Mack Law Office   October 2012 - Present
Calhoun Pena Corsentino   October 2011 - September 2012
CleanRoom Facility Specialists   April 2005 - October 2011
Jan Pro Cleaning Systems  2005 - 2008
Jani-King  2003 - 2005
Stampede Presentation Products  1996 - 2000
Muscular Dystrophy Association  1992 - 1996

Skills
Team Building, Contract Negotiation, Franchising, New Business Development, Change Management, Non-profits, Strategic Partnerships, Strategic Planning, Operations Management, Team Leadership, Management, Leadership, Account Management, Marketing, Sales, Training, Customer Service

Education
UT San Antonio   2008 — 2009
Paralegal Studies

St. Bonaventure University   1987 — 1988
Mass Communication

West Seneca East Sr   1983 — 1987

Erie Community College
AAS, Business Management

Experience
Jan-Pro of Southern Colorado   December 2007 - Present
Jan-Pro Cleaning Systems   2007 - Present
Bookspan  March 2000 - May 2007
Yes Solutions (aka Doubleday Entertainment) formerly Bookspan   2003 - 2007
Bookspan (Time-Warner/Bertelsmann) - New York City   2000 - 2007
TIME INC. - BOOKSPAN Subsidary   2000 - 2007
Bertelsmann  1987 - 2007

Skills
New Business Development, Strategic Planning, Start-ups, Mergers, Strategy, Mergers & Acquisitions, Management, Negotiation, Sales Operations, Business Planning, Finance, Leadership, Sales Management, Business Development, Business Strategy, Marketing, Operations Management, Contract Negotiation, Team Building, Entrepreneurship, Budgets, Advertising, Contract Management, Cross-functional Team..., Recruiting, Lead Generation, Online Marketing, Executive Management, Customer Service, Small Business, Competitive Analysis, Sales Process, B2B, Direct Marketing, Training, Selling, Sales, Account Management, Direct Sales, Team Leadership, Customer Retention, Customer Satisfaction, Marketing Strategy, P&L Management, Franchising, Cold Calling, Time Management, Coaching, Forecasting, Purchasing

Education
Hofstra University   1980 — 1981
MBA, Marketing, 3.99

Hofstra University School of Law   1972 — 1975
juris doctor, marketing/corporate law

Manhattan College   1968 — 1972
Bachelor's degree, Political Science and Government, 3.5

archbishop molloy high school   1964 — 1968
regents, Political Science and Government, 3.6

cure of ars grammar school   1956 — 1964
nys regents, 3.8

Experience
Jan-Pro Cleaning Systems   September 2007 - Present
Lord & Taylor  1988 - 2007
Lord & Taylor  1988 - 2007
Lord & Taylor  March 1996 - April 2004
Lord & Taylor  March 1991 - March 1996

Skills
Mentoring, Inventory Management, Team Building, Merchandising

Education
Canisius College   1979 — 1983

Experience
Jan-Pro Cleaning Systems   February 2014 - Present
Cumulus Media  April 2012 - February 2014
Self  March 2009 - April 2012
Oscient Pharmaceutical Corporation   July 2004 - March 2009
Bayer  March 2001 - July 2004
Eli Lilly and Company  July 2000 - February 2001
Bayer  June 1997 - July 2000

Skills
Sales Operations, Product Launch, Sales Process, Pharmaceutical Industry, SEO, Sales, Excellent Relationship..., Financial Services, Advertising Sales, New Business Development, Social Media, Selling Skills, Networking, Sales Presentations, Lead Generation, Email Marketing, Excellent Consultative..., Strong prospecting..., Digital Media, Cardiology, Diabetes, SEM, E-commerce SEO, Google Adwords, New Product Launches, Mobile Marketing, Website Promotion, Thrive in A Fast-paced..., Excellent written and..., Hunter mentality, Highly developed..., B2B Marketing, B2B

Education
The University of Georgia   1977 — 1980
BBA, Finance

Berry College   1975 — 1977
NA, Liberal Arts

Experience
Midlands Carrier Transicold  June 2012 - August 2013
Jan Pro Cleaning Systems  March 2010 - August 2011
Universal Warranty Corporation  September 2008 - December 2008
Pamida  December 2007 - August 2008
Consolidated Utility Services, Inc.   2006 - 2007

Skills
Customer Service, Management, Human Resources, ADP Payroll, Employee Benefits, Sales, Invoicing, Employee Relations, Recruiting

Education
Metropolitan Community College
General Studies

Experience
TMG Health  April 2014 - Present
Pride Mobility Products  October 2012 - April 2014
Pride Mobility Products  May 2012 - October 2012
Pride Mobility Products  January 2011 - May 2012
Jan-Pro Cleaning Systems   January 2009 - June 2011
Lord & Taylor  2002 - 2008

Skills
Cross-functional Team..., Product Launch, Team Building, Sales Management, New Business Development, Product Development, Product Management, Forecasting, Sales Operations, Account Management, Process Improvement, Strategic Planning, Sales, Leadership, Medical Devices, Manufacturing, Management, Business Development, Sales Process, Marketing, B2B, Selling, Direct Sales, Salesforce.com, Operations Management, Contract Negotiation, Strategy, Marketing Strategy, Cold Calling, Healthcare, Start-ups, Purchasing, Team Leadership, P&L Management, Training

Education
Wilkes University   2006 — 2008
MBA, Leadership, Human Resources

Lycoming College   1988 — 1992
BA, History, Education

Trinity High School

Experience
Astralloy Steel Products, a NUCOR Compay   May 2015 - Present
EXAL Corporation  January 2010 - April 2015
Jan-Pro Cleaning Systems   July 2008 - January 2010

Skills
Cross-functional Team..., Direct Sales, Management, Marketing Strategy, New Business Development, Sales Management, Strategic Planning, Account Management, B2B, Customer Service, Leadership, Marketing, Microsoft Office, Negotiation, Sales, Sales Operations, Team Building, Team Leadership

Education
Clarion University of Pennsylvania   2004 — 2008
BS, Marketing

Hickory High School   2000 — 2004
High school diploma

Experience
McCandless Truck Center  February 2009 - Present
Jan-Pro Cleaning Systems   2008 - 2010
Transwest Trucks  September 2007 - August 2008
Cummins  August 2006 - August 2007
Cummins Rocky Mountain  August 2003 - August 2006
Arizona  November 2002 - August 2003
Cummins Rocky Mountain  February 2001 - November 2002
Cummins Rocky Mountain  April 2000 - February 2001
Arizona Great Basin Trucks   February 1999 - April 2000
Arizona Great Basin Trucks   May 1997 - February 1999

Skills
Customer Service, Retail, Automotive, Cost Reduction, Forecasting, Wholesale, Warehousing, Customer Relations, Sales Management, Inventory Management, Business Planning, Negotiation, Purchasing, Budgeting, Account Management, Profitability, Excel, Microsoft Office, Hiring, Continuous Improvement, Strategic Planning, Problem Solving, PowerPoint, Word, Coaching, Supervisory Skills, Selling, Customer Satisfaction, Operations Management, Outlook, Team Building, Trucking, Budgets, Logistics, Parts, Sales, Sales Operations

Education
University of Colorado at Denver   2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services

Experience
Jan-Pro Cleaning Systems   Vice President DistributionLions Gate FilmsFebruary 1999 - March 2006

Education
Southern Illinois University, Carbondale   1989 — 1992
BA, Radio Television

Experience
Jan-Pro Cleaning Systems   June 2006 - Present
Virginia Department of Corrections  July 1997 - Present

Skills
Public Speaking, Leadership, Community Outreach, Management, Criminal Justice

Education
Old Dominion University   1992 — 1997
BS, Criminal Justice

Experience
Stratus Building Solutions  2004 - Present
Jan-Pro Cleaning Systems   2001 - 2004
Coverall Cleaning Concepts  1995 - 2000

Skills
Franchising, Site Selection, Profitable Growth, Entrepreneur, Profit, New Business Development, Business Planning, Entrepreneurship, Marketing, Location Intelligence

Education
Illinois State University   1979 — 1981
Finance

Experience
Onin Staffing  Account ManagerTrue Blue CorporationJune 2012 - August 2014
Jan-Pro Cleaning Systems   2009 - 2012
Jani-King International, Inc.   2006 - 2008
Follett Corporation  2003 - 2004
Atkins Technical, Inc.   1999 - 2002
Medco Review Inc   1987 - 1999

Skills
Sales, Customer Service, Sales Management, Microsoft Word, Cold Calling, New Business Development, Marketing, Teaching, Account Management, Microsoft Office, Selling, Research, Strategic Planning, Staffing Services, Temporary Staffing, Permanent Placement, Contract Negotiation, Vendor Relationship..., Temporary Placement

Education
University of Kentucky
Bachelor of Science (B.S.), Merchandising

University of Kentucky
Bachelor's degree, General Sales, Merchandising and Related Marketing Operations

Experience
Always Dependable Roofing   June 2012 - Present
Jan-Pro Cleaning Systems   May 2011 - May 2012
Community College of Beaver County  September 2009 - May 2011

Skills
Staff Development, Distance Learning, Instructional Design, Curriculum Development, E-Learning, Higher Education, Organizational..., Adult Education, Curriculum Design, Career Counseling, Teaching, Educational Technology, Leadership Development, Coaching, Public Speaking, Educational Leadership, Instructional Technology

Education
Community College of Beaver County   2009 — 2011
Associate of Arts and Sciences (A.A.S.), Office Technology: Administrative Assistant

Experience
C.H. Robinson   June 2014 - Present
The Home Depot  May 2013 - June 2014
Jan-Pro Cleaning Systems   April 2011 - May 2013
Averitt Express  June 2006 - April 2011
FedEx Freight  March 2002 - June 2006
National Freight  October 1998 - November 1999

Skills
Sales, Leadership, New Business Development, Account Management, Customer Service, Negotiation, Closing Business, Business Development, Training, Sales Operations, Cold Calling, CRM

Education
Fort Valley State University
Bachelor of Arts (B.A.), Business Management

Jones County High School

University of West Georgia

Experience
Jan-Pro Cleaning Systems   February 2010 - Present
Kitchencraft Cookware   March 2010 - April 2012

Education
University of Southern Mississippi   1979 — 1982
Bachelor's degree, Public Relations/Image Management

Golden Triangle Vo-Tech Center   1977 — 1978
Vo-Tech degree, Administrative Assistant and Secretarial Science, General

Experience
Greyhound  2008 - 2011
Jan-Pro Cleaning Systems   March 2008 - May 2009

Skills
Logistics, Conflict Resolution, Customer Relations, Supervisory Skills, Operations Management, Team Building, Customer Service, Customer Satisfaction, Problem Solving, Team Leadership, Public Speaking, Word, Excel, Microsoft Office, Retail, Inventory Control, Shipping, Transportation, Call Center

Education
Saint Augustines College   2009 — 2011
Bachelor of Science, Organizational Management

Experience
Sell Car Collection   September 2011 - September 2012
Lipenwald Inc  2012 - 2012
Kirby Company  December 2007 - August 2011
R & M Kirby   December 2007 - August 2011
InterFACE Talent Network  September 2009 - June 2010
Jan-Pro Cleaning Systems   January 2008 - September 2009
Thermo spas   October 2006 - January 2007

Skills
Typing, Data Entry, Cold Calling, Customer Service, General Office Skills, Bilingual, Microsoft Office, Microsoft Excel, Microsoft Word, Slide Shows, Template, Cashiering, Filing, Copying, Answering Phones, Technical Support, New Hire Orientations, New Hire Training

Education
Housatonic Community College   2011 — 2017
Criminal Justice/Law Enforcement Administration

Central High School   2002 — 2009

Central High School

Experience
Jan-Pro Cleaning Systems   October 2010 - Present
Jan-Pro Cleaning Systems   October 2010 - Present
Independent Wireless/Sprint PCS   September 2002 - September 2005
Cellular One/At&t   July 1991 - June 2002

Skills
Sales Process, Sales Management, B2B, New Business Development, Sales, Direct Sales, Contract Negotiation, Sales Presentations, Selling, Sales Operations, Customer Retention, Salesforce.com, Customer Satisfaction, Team Building, Negotiation

Education
Southeastern Academy   1984 — 1984
TI Certificate, Tourism and Travel Services Management

Hudson Valley Community College   1982 — 1982

Experience
Jan-Pro Cleaning Systems   2005 - Present

Education
Gardner-Webb University   1995 — 2000
Bachelor's degree, Business Administration and Management, General

Experience
Jan-Pro Cleaning Systems   February 2013 - Present
Schnuck Markets, Inc.   June 2008 - Present

Education
Midwest Institute   2013 — 2014
Associate of Occupational Science - HVAC/R, HVAC/R

Experience
Aerotek  October 2014 - May 2015
Jan-Pro Cleaning Systems   August 2014 - September 2014
United States Postal Service  June 2014 - August 2014
Citi  August 2009 - June 2013
Hawaii National Bank  April 2008 - January 2009
Citizens Commercial Banking  December 2005 - September 2007
DollarThrifty Automotive Group   August 1999 - November 2005
Sears, Roebuck and Co.   December 1998 - January 1999
Tower Records  February 1997 - August 1998

Skills
Customer Service, Administrative..., Outlook, Office Management, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Office Administration, Team Building, Sales, Retail Banking, Retail Sales, Finance, Loans, Collections, Call Centers, Loss Mitigation, Teamwork, Telephone Skills

Education
University of Hawaii at Manoa   1994 — 1998
Liberal Arts and Sciences/Liberal Studies

Northeastern University   1997 — 1997
Liberal Arts and Sciences/Liberal Studies

Experience
Jan-Pro Cleaning Systems   October 2014 - Present
Red Flag Media  June 2013 - Present
The Rock Shop  April 2011 - October 2014
Shore Things   April 2011 - August 2014
Black House Industries   May 1999 - February 2014
WLFR 91.7 Stockton College Radio   April 1995 - February 2006
GameStop  May 2003 - June 2004
Castle Dracula   September 1998 - February 2002
Electronics Boutique  September 1999 - October 2000
Atlantic City Records and Tapes   February 1998 - December 1999

Skills
Management, Sales, Social Media, Customer Service, E-commerce, Retail

Education
Atlantic Cape Community College   1997 — 2000
N/A, English Language and Literature/Letters

Ocean City High School   1993 — 1997
High School Diploma, General