JM Family Service Center
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JM Family Service Center Employees
JM Family Service Center February 2014 - Present
JM Family Service Center July 2011 - January 2014
JM Family Service Center January 2010 - May 2011
Skills
Customer Relations, Customer Service, Microsoft Office, Excel, Strategic Planning, Collections Management, Administrative Support, Dealer Services
Education
University of Missouri - St. Louis 1992 — 1997
BA, Communications
JM Family Service Center June 2005 - Present
World Omni Financial June 2005 - Present
Behavior Intervention Services May 2013 - July 2013
Loeher Staffing April 2005 - June 2005
Lively Stone Church June 2004 - August 2004
Skills
Microsoft Excel, Microsoft Word, Phone Etiquette, Digital Imaging, FileNet, Copying, Invoicing, PowerPoint, Customer Service, Filing, Spreadsheets, Customer Satisfaction, Analysis, Strategic Planning, Administrative..., Accounting, Negotiation, Access, Software Documentation, Microsoft Office, Data Analysis, Event Planning, Office Management, Outlook, Data Entry, Telephone Skills, 10 Key
Education
University of Missouri-Saint Louis 2011 — 2014
Bachelor's Degree, Social Work
Lindenwood University 2008 — 2010
Bachelor of Arts (B.A.), Psychology
St. Louis Community College 2005 — 2008
Associate of Arts (A.A.), General Studies
Cheonggang Academy
Associates, General Studies
St. Louis Community College
Bachelors Of Arts, Psychology
Carnival Cruise Line April 2015 - Present
JCPM Consulting, LLC July 2012 - Present
Four Winds Interactive December 2013 - April 2015
Royal Caribbean Cruises, Ltd. May 2013 - December 2013
JM Family Service Center October 2012 - May 2013
H&R Block 2006 - 2012
Guest-Tek Interactive Entertainment 2005 - 2006
HSBC 2003 - 2005
Intermedia Communications/ Worldcom 1998 - 2002
United States Air Force 1991 - 1998
Skills
Project Management, Six Sigma Green Belt, MS Project, MS Office, Familiar with ITIL and..., Exposure to Cloud,..., SDLC, WYSE, Virtual..., TCP/IP, PPP, HTML, SQL, Internet Protocols, Alcatel Sonet, ATM,..., VLAN, WAN, Fiber Loop..., Telephony, Wireless, Systematic..., Low Voltage Cabling..., Technical Writing, Sharepoint, Clarify,..., MapPoint, Adobe, Apple/Mac, Safari, Social Media, Entrepreneurship, Windows Server, SharePoint, Agile & Waterfall..., ITIL, Training, Microsoft Office, Troubleshooting, Integration, Process Improvement, IP, Software Documentation, Six Sigma, Management, Telecommunications, Cross-functional Team..., Project Planning, Program Management, PMP, Customer Service, Analysis, Leadership, Strategy, Team Building, Budgets, Change Management, Strategic Planning, E-commerce, Business Analysis
Education
University of Phoenix 2003 — 2005
MBA
University of Phoenix 2001 — 2003
BS, E-Commerce
JM Family Service Center March 2006 - Present
Great-West Healthcare April 2005 - March 2006
Cardinal Health November 2001 - March 2005
Skills
Coaching, Public Speaking, Succession Planning, Customer Service, Human Resources, Personnel Management, Workforce Planning, Leadership, Team Building
Education
National-Louis University
Master of Arts (MA), Human Resources Management and Development
National-Louis University
Bachelor of Science (BS), Applied Behavioral Science
JM Family Service Center January 2010 - Present
DataScan Technologies June 2005 - December 2009
Kennesaw State University December 2000 - June 2005
Skills
Business Analysis, Databases, SQL, Windows Server, Visio, SDLC, Oracle, Microsoft SQL Server, Disaster Recovery, Requirements Analysis, Integration, System Administration
Education
Southern Polytechnic State University 2008 — 2010
M.Sc, Software Engineering
Kennesaw State University 1999 — 2003
B.Sc., Computer Science
JM Family Enterprises, Inc. February 2013 - Present
JM Family Service Center February 2013 - March 2014
Skills
Business Analysis, Microsoft Office, Microsoft Excel, Access, Customer Satisfaction, Visio, Strategic Planning, Process Improvement, Forecasting, Coaching, Project Management, Account Management, Vendor Management, Financial Analysis
Education
Truman State University 1979 — 1983
Bachelor's degree
JM Family Service Center May 2005 - Present
Skills
Financial Analysis, Credit, Financial Reporting, Microsoft Excel, Analysis, Budgets
Education
University of South Alabama Mitchell College of Business 1999 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
JM Family Service Center April 2000 - Present
Superior Bank 1997 - 2000
Skills
Retirement Planning, Forecasting, Strategy, Negotiation, Management, Windows Server, SDLC, Strategic Planning, SQL, Business Analysis, Microsoft Excel, Wealth Management, Microsoft Office
Education
Lincoln Technical Institute-Mahwah 1989 — 1993
Masters of Automotive Technology, Auto, 3.8