John Hancock Life Ins Co Usa
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John Hancock Life Ins Co Usa Employees
John Hancock Life Ins Co Usa September 2013 - Present
John Hancock Life Ins Co Usa February 2013 - September 2013
John Hancock Life Insurance Company (U.S.A.) December 2011 - February 2013
John Hancock Life Ins Co Usa October 2010 - December 2011
John Hancock Life Ins Co Usa June 2009 - October 2010
John Hancock Life Ins Co Usa September 2008 - June 2009
John Hancock Life Ins Co Usa November 2007 - September 2008
John Hancock Life Ins Co Usa May 2005 - November 2007
Skills
Lotus Notes, Microsoft Word, Process Improvement, Business Analysis, Software Documentation, Insurance, SharePoint, PowerPoint, Visio, Analysis, Requirements Gathering, Risk Management, Access, Call Centers
Education
Massachusetts College of Art 1998 — 2001
Bachelor's degree, Fine Art Photography
Massachusetts College of Art and Design 1998 — 2001
Bacelor in Fine Arts with a Concentration in Photography, Fine Art Photography
J STINE AGENCY INC November 1983 - Present
John Hancock Life Ins Co Usa January 1978 - January 1982
Skills
Property & Casualty..., LIFE AND HEALTH..., Commercial Insurance, Insurance, Underwriting, General Insurance, Casualty, Process Improvement
Education
Kean University 1972 — 1975
Business administration
Villanova University 1970 — 1972
ST JOSEPH HIGH SCHOOL METUCHEN NJ 1967 — 1970
John Hancock Life Ins Co USA July 2014 - Present
John Hancock March 2008 - Present
Cambridge Savings Bank September 2001 - March 2008
Skills
Process Improvement, Risk Management, International Management, Cross-functional Team..., Call Center Management, Leadership Development, Virtual Team Management, Project Management, Strategic Planning, Employee Training, Continuous Improvement, Quality Assurance, Finance, Customer Service, Employee Relations, Employee Engagement, Personnel Management, Process Efficiency
Education
LOMA 2014 — 2015
AIRC Associate Insurance Regulatory Compliance
UMass Boston
Master of Business Administration (MBA), International Management
Northeastern University
Bachelor of Science (B.S.), Operations Technology, Magna Cum Laude
John Hancock Life Ins Co Usa 2005 - Present
Skills
Life Insurance, High Net Worth Insurance, Estate Planning, Business Planning, Buy-sell Agreements, Key Person Insurance, Non-Qualified Deferred..., Wealth Preservation..., Charitable Remainder..., Asset Allocation, Retirement Planning, Needs Analysis, Employee Benefits, Financial Planning, Financial Services, Series 6, Wealth Accumulation, Fixed Annuities, Mutual Funds, Investments, Strategic Finance, Wealth Management, Investment Advisory, Finance
Education
Bentley University 1974 — 1978
Bachelor's Degree, Accounting and Business/Management
Bentley University 1974 — 1978
Associate's Degree, Accounting
John Hancock Life Ins Co Usa December 2004 - Present
Able Services December 2002 - October 2004
Shorenstein Realty Services 2000 - 2002
Skills
Operations Management, HVAC, Facilities Management, Engineering, Energy Management, Electricians, Contract Negotiation, Contract Management, Budgets, Construction, Construction Management, Building Automation, Energy Efficiency, HVAC Controls, Team Building
Education
Triton College 2013 — 2015
Associate of Arts and Sciences (AAS), Engineering
John Hancock Financial Services June 1997 - Present
John Hancock Life Ins Co Usa July 2005 - April 2015
John Hancock Life Ins Co Usa May 2001 - July 2005
John Hancock Life Ins Co Usa August 1999 - May 2001
John Hancock Mutual Life Ins June 1997 - August 1999
Skills
Insurance, Management, Underwriting, Life Insurance, Health Insurance, Microsoft Excel, Financial Services, Analysis, Long-term Care
Education
Hesser College 1995 — 1997
Associate's degree, Medical/Clinical Assistant
Mount Washington College 1995 — 1997
Associate Degree, Business Science/Medical Assistant
Bunker Hill Community College
John Hancock Life Ins Co Usa June 2014 - Present
John Hancock Life Insurance Company (U.S.A.) August 2011 - August 2013
MacIntosh Associates January 2010 - August 2011
FedEx Customer Information Service March 2007 - July 2009
FedEx Services February 2007 - July 2009
MetLife/MetLife August 2004 - March 2007
The Chickering Group (Student Health Insurance) January 1998 - January 2003
Rogal America, Inc January 1992 - January 1998
US Army November 1986 - September 1995
U.S. Army - MA National Guard January 1986 - January 1995
Skills
Vendor Management, Call Center, Forecasting, Workforce Management, Team Leadership, Enterprise Architecture, Project Planning, Avaya, Quality Assurance, Call Centers, Coaching Staff, Training, Operations Management, Organizational..., Communication Skills, Leadership, CRM, Management, Call Center Development, Professional Mentoring, Business Strategy
Education
University of Massachusetts 1992 — 1996
University of Massachusetts Boston 1992 — 1996
Biology, General
Natick High
John Hancock Financial Services March 2013 - Present
John Hancock Life Ins Co Usa July 2011 - March 2013
John June 2007 - June 2011
Skills
SDLC, Vendor Management, Business Requirements, Business Analysis, IT Strategy, Requirements Gathering, Requirements Analysis, Business Process..., Software Project..., PMO, IT Management, Integration, Systems Analysis, Project Management, Project Portfolio..., Analysis, Software Documentation, Project Planning, Strategic Planning, Management, Outsourcing, Financial Services, Business Intelligence, SQL, Data Analysis, Data Warehousing, Risk Management, Web Development, Service Delivery
Education
Carnegie Mellon University 1991 — 1995
Bachelor of Science, Industrial Management
Sun Life Financial August 2015 - Present
John Hancock Life Ins Co Usa March 2015 - Present
John Hancock Life Insurance Company (U.S.A.) February 2011 - Present
BTMU Capital Corporation August 2009 - February 2011
PwC September 2006 - July 2009
PwC September 2003 - September 2006
Skills
Financial Reporting, Audit, SOX, Accounting, Financial Analysis, Auditing, Internal Audit, Financial Accounting, Insurance, Sarbanes-Oxley Act, US GAAP, SEC filings, GAAP, Sarbanes-Oxley, Financial Modeling, Internal Controls, CPA, IFRS, Assurance, External Audit, Financial Audits
Education
Isenberg School of Management, UMass Amherst 1999 — 2004
BBA, MSA, Accounting
University of Massachusetts, Amherst 1999 — 2003
BBA, Accounting
Lunenburg High School 1995 — 1999
LPL Financial Services October 2007 - Present
John Hancock Life Ins Co Usa January 2006 - December 2006
Fidelity Investments January 2005 - December 2005
Sunlife Financial Services January 2004 - December 2005
PFPC Global Fund Services January 1996 - December 2004
Skills
Retirement Planning, Series 7, Investments, Portfolio Management, Retirement, Series 63, Strategic Financial..., Microsoft Excel, Mutual Funds, Securities, Wealth Management, Financial Analysis, •Computer literacy in...
Education
Franklin Pierce University 1988 — 1992
Bachelor of Arts (B.A.), History
Warwick Valley High School 1984 — 1988
Liberal Arts, Liberal Arts and Sciences, General Studies and Humanities
John Hancock Life Ins Co USA August 2012 - Present
John Hancock Life Insurance Company (U.S.A.) September 1999 - August 2012
Manulife Financial June 1996 - September 1999
North American Life Assurance Company June 1989 - June 1996
Skills
Life Insurance, Investments, Financial Analysis, Wealth Management, Mutual Funds, Insurance, Strategic Financial..., Financial Modeling, Risk Management, Retirement Planning, Portfolio Management, Banking, Equities, Derivatives, Fixed Income, Retirement, Valuation, Bloomberg, Capital Markets, Financial Risk, Asset Management, Claim, Disability Insurance
Education
University of Louisiana at Monroe 1983 — 1985
Master of Education (M.Ed.), Education/Teaching of Individuals in Junior High/Middle School Special Education Programs
University of Louisiana at Monroe 1981 — 1983
Bachelor of Arts (B.A.), English Language and Literature, General
Life Office Management Association, LOMA
Associate Customer Service