Joint Commission Resources
Industry: Company
DescriptionFounded: 1987 Parent organization: The Joint Commission Subsidiary: Joint Commission International
Joint Commission Resources List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Joint Commission Resources. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Joint Commission Resources Salaries. You can even request information on how much does Joint Commission Resources pay if you want to. Learn about salaries, pros and cons of working for Joint Commission Resources directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
163 Joint Commission Resources employees in database. Find out everything there's to know about Joint Commission Resources employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Joint Commission Resources Employees
Mazzetti August 2015 - Present
American Society for Healthcare Engineering 2004 - Present
Gehring Health Facility Resources January 2009 - August 2015
Owensboro Community and Technical College August 2014 - December 2014
TME, Inc. August 2011 - September 2013
Advanced Technologies Group, Inc. January 2010 - May 2011
Joint Commission Resources December 2006 - December 2009
UAMS October 1998 - October 2008
Gehring Healthcare Enterprises January 1996 - October 1998
University of Chicago Hospitals October 1992 - December 1995
Skills
Healthcare Information..., Healthcare Management, Emergency Management, Healthcare, Hospitals, Project Management, Healthcare Consulting, Training, Program Management, Process Improvement, Policy, Budgets, Operations Management, Facilities Management, Management, Contract Management, Team Building, Project Planning, Construction Management, JCAHO, Supervisory Skills, Strategic Planning, Employee Relations, Leadership, Risk Assessment, Construction, Process Scheduler, Quality Improvement, Contract Negotiation, Public Health, Patient Safety, Management Consulting, Proposal Writing, Clinical Research, Security, Accreditation, HIPAA, Informatics, EHR, Physician Relations, EMR, Performance Improvement, Radiology, Revenue Cycle, Medicine, Epic Systems, Healthcare Industry, Nursing, Medical Imaging, Medicare
Education
Chaminade University 1977 — 1979
Bachelors Degree, Business
Colorado Technical College 1971 — 1972
Associate of Science, Biomedical Engineering Technology
University of Arkansas for Medical Sciences
Graduate School Master of Science program, Occupational and Environmental Health
Joint Commission Resources June 2010 - Present
Skills
Healthcare, Accreditation, Patient Safety, Process Improvement, Six Sigma, Informatics, Program Development, Healthcare Management, Leadership Development, Hospitals, Performance Improvement, Leadership, Healthcare Information..., Case Managment, EMR, Inpatient, Quality Improvement, EHR, Healthcare Consulting, CPOE, Ambulatory, Epic Systems, Case Management
Education
Stephen F. Austin State University
BSN, Registered Nursing/Registered Nurse
Texas Woman's University
Master of Business Administration (MBA)
University of Washington June 2015 - Present
Northshore Community Church January 2014 - Present
EvergreenHealth July 2013 - Present
YMCA of Greater Seattle- Northshore Branch September 2012 - May 2015
Joint Commission Resources December 2007 - July 2014
Norhthsore Baptist Church August 2011 - June 2014
Surgical Trip December 2008 - February 2014
Evergreen Healthcare June 2009 - June 2013
AYHCSA January 2001 - December 2008
Hospital Clinica Biblica August 2004 - September 2008
Skills
Strategic Planning, Healthcare, Public Speaking, Team Building, Process Improvement, Non-profits, Microsoft Office, Change Management, Budgets, Business Strategy, Program Management, Microsoft Excel, Leadership Development, New Business Development, Leadership, Healthcare Management, Business Development, Team Leadership, Management Consulting, PowerPoint, Hospitals, Internal Medicine, Patient Safety, Training, Public Health, Clinical Research, EMR, Strategy, Nonprofits, Management, Healthcare Information...
Education
Tulane University 2007 — 2008
MMM, Health Systems Managment
Universidad de Ciencias Médicas 1995 — 2000
Doctor of Medicine (MD), Medicine
Joint Commission Resources February 2010 - Present
Skills
ASP.NET, Microsoft SQL Server, C#, Visual Studio, SSRS, SSIS, SharePoint, Software Development, Web Development, Data Warehousing, Microsoft Technologies, Stored Procedures, Web Services, .NET, Agile Methodologies, XML, IIS, Integration, Web Applications, Team Foundation...
Education
Illinois Institute of Technology 1982 — 1985
Masters, Computer Science
University of Illinois at Urbana-Champaign 1971 — 1976
Bachelors of Science, Mathematics / Computer Science
The Humanitarian Disaster Institute at Wheaton College March 2011 - Present
Quality Science International March 2009 - Present
Joint Commission Resources May 2006 - March 2009
Delmarva Foundation October 1996 - April 2006
Washington College January 1991 - May 1994
Skills
Applied research, Knowledge Transfer, Quality Improvement, Performance Improvement, Organizational Behavior, Performance Management, Community Research, Measurements, Community Psychology, Behavior Analysis, Healthcare, Non-profits, Program Evaluation, Research, Program Development, Training, Nonprofits
Education
Biola University 1973 — 1978
PhD
Rosemead Graduate School of Psychology 1973 — 1978
M.A
Washington College 1969 — 1973
BA
Joint Commission Resources February 2015 - Present
Banner Health May 2010 - Present
Exempla Saint Joseph Hosital October 2008 - May 2010
Cheyenne Regional Medical Center May 2005 - September 2008
Skills
Patient Safety, Healthcare, Infectious Diseases, Healthcare Management, Critical Care, Infection Control, Nursing, Hospitals, Acute Care, Healthcare Information..., Inpatient, Epic Systems, ICU, Epidemiology, Quality Improvement, EHR, JCAHO, Cerner, Performance Improvement, Public Health, Prevention, Accreditation, Clinical Research
Education
University of Colorado Anschutz Medical Campus 2009 — 2010
Clinical Investigation
University of Northern Colorado 2000 — 2002
Master of Public Health (MPH), Epidemiology
Pacific University 1996 — 1997
Bachelor of Science (BS), Biology
Tucson Medical Center November 2012 - Present
Joint Commission Resources April 2010 - November 2012
Tucson Medical Center August 2008 - April 2010
Northwest Medical Center Oro Valley March 2004 - June 2008
Northwest Medical Center November 1999 - April 2004
Swedish Medical Center September 1996 - February 1999
Virginia Mason Medical Center 1990 - 1996
Skills
Change Agent-The Joint..., Healthcare, Healthcare Management, Hospitals, Nursing, ICU, Revenue Cycle, Managed Care, Healthcare Consulting, Ambulatory, HIPAA, Strategic Planning, Epic Systems, Process Improvement, CPOE, ACLS, BLS, Case Managment
Education
Arizona State University
BSN, Nursing
Seattle Pacific University
MSN, Nursing Leadership
Joint Commission May 2013 - Present
Joint Commission Resources December 2011 - May 2013
Joint Commission Resources April 2007 - December 2011
Red Hopper 2005 - 2011
dbpchicago 1997 - 2002
Skills
Copy Editing, Social Media Marketing, Marketing, Graphic Design, Brochures, Email Marketing, Marketing Strategy, Adobe Creative Suite, Posters, Process Improvement, Problem Solving, Market Research, ExactTarget, Webinars, Strategy, Marketing Communications, Blackboard, HTML, Project Estimation, RFP, Corporate Identity, Photoshop, Brand Development, Salesforce.com, Trade Shows, SurveyMonkey, Twitter, Facebook, Conference Organization, Event Planning, Budgets, Social Media, Creative Direction, Lead Generation, Marketing Automation
Education
Northern Illinois University 1995 — 1997
Bachelors of Fine Arts, Art Major, Biology Minor
Joint Commission Resources August 2010 - Present
Glencoe/McGraw-Hill April 2005 - March 2009
Quarasan October 2004 - April 2005
Sesquicentennial Book Project April 2000 - June 2001
NTC/Contemporary Publishing May 1997 - April 2000
Northwestern University June 1994 - May 1997
Museum of Science and Industry August 1994 - December 1994
Proof Positive/Farrowlyne Associates July 1991 - June 1994
Cabrini Connections September 1992 - May 1993
Skills
Freelance Writing, Project Management, Proofreading, Editorial, Web Content, Manuscript Development, Textbooks, Text Editing, QuarkXPress, Online Publishing, Literature, InCopy, Grammar, Journalism, Manuscript, Editing, Content Management, Academic Publishing, E-Learning, Creative Direction, Copywriting, K4, Adobe Acrobat, Fact-checking, Mac, Fiction, Content Strategy
Education
University of Iowa 1987 — 1989
T.E.P. (Teacher Education Program), English and Journalism Education
University of Iowa 1978 — 1983
B.A., Journalism and Mass Communication
Raymond James April 2011 - Present
HandiCo, Inc. March 2001 - June 2011
Global CommerceZone 2000 - 2001
Joint Commission Resources 1997 - 1999
Joint Commission 1993 - 1997
Skills
Financial Planning, Retirement Planning, Insurance & Annuities, Wealth Management, 401k, Portfolio Management, Long-term Care, 529 Plans, Insurance
Education
Loyola University Chicago 1994 — 1997
MS, Human Resources & Industrial Relations
Loyola University of Chicago 1986 — 1989
BA, Political Science
Planetree June 2011 - Present
Joint Commission Resources/Joint Commission International February 2009 - June 2011
Joint Commission Resources March 2007 - February 2009
Joint Commission Resources March 2006 - February 2009
Joint Commission Resources April 1994 - March 2006
The Joint Commission April 1989 - October 1994
The University of Michigan Hospitals September 1985 - April 1989
Skills
Business Development, Healthcare, Project Management, Strategic Partnerships, Leadership, Clinical Research, Management, Healthcare Consulting, Accreditation, Strategic Planning, Patient Safety, Quality Improvement, Hospitals, Healthcare Information..., Healthcare Management, Performance Improvement, Program Development, EMR, Strategy, Policy, Health Policy, Medicare, Managed Care, EHR, Public Health, Leadership Development, Process Improvement, Nonprofits
Education
University of Michigan 1985 — 1989
Bachelor of Arts (BA), English Language and Literature/Letters
Loyola University of Chicago 1990 — 1995
Master of Arts (MA), Philosophy/Health Care Ethics
Joint Commission Resources 2012 - Present
Joint Commission International 2008 - Present
Education
Tulane University - A.B. Freeman School of Business
Master of Business Administration (MBA)
University of Mississippi
BSN
Stanford University
Asian Studies
Joint Commission Resources September 2015 - Present
Joint Commission Resources May 2013 - Present
Joint Commission October 2007 - April 2013
Fellowes March 2005 - October 2007
NEC Technologies October 2000 - March 2005
Solberg Manufacturing November 1999 - October 2000
U.S. Foodservice, Inc. 1995 - October 1999
Skills
Process Improvement, Strategic Planning, Management, Account Management, Team Building, Customer Service, New Business Development, Contract Management, Microsoft Excel, Healthcare, Program Management, Risk Management, CRM, Analysis, Sales, Six Sigma, Software Documentation
Education
College of DuPage
International Business
Putman Media March 2008 - Present
276 Media January 2008 - Present
Reed Business Information January 2005 - March 2008
Kitchens.com September 2006 - March 2007
Joint Commission Resources December 2002 - December 2004
Cenflo May 1998 - November 2002
Skills
Digital Strategy, Web Content Optimization, Analytics, SEO, Digital Media, Content Strategy, Social Media Marketing, Photoshop, Editing, Writing, Content Management, Community Management, Content Development, Publishing, Email Marketing, Marketing Communications, Marketing Strategy, Copywriting, B2B, Proofreading, Social Media, Journalism, Lead Generation, Web Analytics, Newsletters, Editorial, SEM, Magazines, Integrated Marketing, Online Advertising, New Media, Online Marketing, Press Releases, Digital Marketing, News Writing, Blogging, Copy Editing, Publications, Website Development, Social Networking, Web Content, Content Marketing, Online Publishing, Web Content Management, Business Development, InCopy, Custom Publishing, Advertising
Education
Northern Illinois University 1994 — 1998
BA
Plano High School 1990 — 1994
Joint Commission May 2013 - Present
Joint Commission October 2009 - April 2013
Joint Commission Resources May 2008 - October 2009
Joint Commission Resources August 2001 - May 2008
Professional Education International October 2000 - June 2001
Professional Education International July 1999 - October 2000
Southern Progress Corporation October 1998 - June 1999
Skills
Operations, Problem Solving, Business Operations, Budgets, Project Management, Management, Strategic Planning, Department Budget..., Operations Management, Communication Skills, Writing, Change Management, Training, Six Sigma, Healthcare, Workshop Facilitation, Leadership, Consensus Building, Creative Problem Solving, Lean Thinking, Team Building, Consulting, Editing, Publishing, Teaching, Brainstorm Facilitation, Facilitators, Organizational..., Product Development, Teamwork, Organizational..., Communication, Education, Collaboration, Presentations, Logistics
Education
DePaul University 2004 — 2006
Master of Arts (M.A.), New Media Studies
University of Montevallo 1995 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General
IHI April 2015 - Present
Joint Commission Resources September 2012 - April 2015
Abu Dhabi Health Services Company- SEHA February 2014 - February 2015
Abu Dhabi Health Services Company- SEHA - Ambulatory Healthcare Services Division November 2009 - January 2014
Royal College of General Practitioners February 2009 - November 2009
Respiratory Managed Clinical Network Lanarkshire January 2009 - November 2009
NHS Lanarkshire November 2008 - November 2009
NHS Lanarkshire August 2003 - November 2009
Education
University of Strathclyde 2003 — 2006
MBA (distinction), Business administration
Royal College of General Practitioners (UK) 2002 — 2002
MRCGP
The University of Glasgow 1991 — 1997
MBChB, Medicine
Imperial College London 1993 — 1994
BSc(Hons), Infectious Diseases
INSEAD
Middle East Healthcare Leadership Programme (MEHLP)
Joint Commission Resources June 2014 - Present
Skills
Business Analysis, Visio, SQL, Oracle, Analysis, Testing, SDLC, Requirements Gathering, Data Analysis, Software Documentation, Databases, Access, Software Development, Business Intelligence, Process Improvement, Training, Integration, Microsoft SQL Server, SharePoint, Requirements Analysis, System Administration, Agile Methodologies, Vendor Management, Business Process..., Software Project..., Project Management
Education
Roosevelt University 2007 — 2008
MBA
DeVry University
BSBA
T-Mobile June 2015 - Present
TEKsystems September 2014 - June 2015
RADI - Restaurant Application Development International LLC April 2014 - September 2014
Joint Commission Resources April 2011 - April 2014
Insurance Auto Auctions June 2009 - December 2010
Thomson Healthcare September 2005 - December 2007
LOGS Financial Services February 2005 - August 2005
TD Canada Trust, MIS Central Visa Services August 2003 - December 2004
Syngenta Crop Protection Canada, Inc. August 2002 - July 2003
Skills
Microsoft SQL Server, ASP.NET, Databases, jQuery, .NET, Software Development, Web Services, CSS, JavaScript, HTML 5, C#, Visual Studio, IIS, Web Applications, Web Development, jQuery Mobile, jQuery UI, VB.NET, Agile Methodologies, SDLC, ASP.NET MVC, JSON, ASP, Scrum, XML, SQL, Requirements Analysis, Software Project..., HTML5, CSS3, Tiggzi, PhoneGap, ASP .NET MVC 4, ASP .NET 4.5, Windows 8 apps, TFS, Software Documentation, HTML, Business Intelligence, Requirements Gathering, Mobile Applications, Business Analysis, Testing, Client scripting, visjs js framework, alpaca js forms, oracle
Education
Illinois Institute of Technology 2007 — 2011
Master's degree, Information Technology Management, 4.0
DeVry University Phoenix 2000 — 2002
Bachelor's degree, Computer Information Systems, 3.93
Joint Commission Resources May 2013 - Present
Self-employed June 2010 - Present
Aurora 88s Roller Derby February 2011 - July 2013
Kovitz Shifrin Nesbit March 2012 - May 2013
Wolters Kluwer June 2010 - March 2012
Wolters Kluwer September 2009 - June 2010
Wolters Kluwer October 2008 - September 2009
Wolters Kluwer November 2007 - October 2008
Abbott-Interfast Corporation June 2006 - August 2006
Skills
Content Management, Publishing, Project Management, Marketing, Software Documentation, Online Publishing, Editing, Proofreading, Adobe Creative Suite, HTML, XML, Copy Editing, Email Marketing, Adobe Acrobat, Adobe Connect, Social Media, Publications, Editorial, Blogging, Web Content
Education
The University of Chicago 2008 — 2008
Certificate, Editing
Cornell College 2003 — 2007
BA, English with an art history minor
Camping World and Good Sam October 2014 - Present
Linden Lab May 2013 - April 2014
Newark April 2012 - May 2013
Advocate Health Care September 2011 - April 2012
Joint Commission Resources July 2011 - April 2012
www.haveavoice.com January 2011 - July 2011
Abercrombie & Fitch July 2007 - January 2008
Skills
SEM, PPC, Omniture, Google Analytics, Large-scale Data..., Marin Software, Problem Solving, Data Analysis, Business Analysis, SEO, Optimization, Analytics, HTML, CSS, Google Adwords, Online Marketing, Social Media Marketing, Web Analytics, Online Advertising, SQL, Marketing, Marketing Research, Advertising, Marketing Strategy
Education
Dominican University 2008 — 2010
MBA, Concentration; Marketing
Pacific Lutheran University 2004 — 2007
B. S, Business Administration; Marketing
Stony Brook Medicine September 2013 - Present
Icahn School of Medicine, Mount Sinai July 2005 - September 2013
New York City Fire Department 2002 - 2005
Joint Commission Resources 2000 - 2002
Kingsbrook Jewish Medical Center 1997 - 2002
The Mount Vernon Hospital 1995 - 1997
Skills
Medical Education, Competency Assessment..., Quality Assurance, Research, Statistics, Health Workforce, Strategic Planning, English, Spanish, Emergency Medicine, Quality Improvement, Treatment, Internal Medicine, Public Health, Healthcare Management, Healthcare, Clinical Research, Patient Safety, Healthcare Information..., EMR, Hospitals, Medicine
Education
Norwalk Hospital 1984 — 1987
Internal Medicine Residency Program
Drexel University College of Medicine 1983 — 1984
Doctor of Medicine (M.D.)
Universidad del Noreste 1980 — 1982
Medicine
The University of Chicago 2009 - Present
LKB Advisors 2009 - Present
Joint Commission Resources 2005 - 2008
Joint Commission International Center for Patient Safety 2005 - 2008
Institute for Healthcare Improvement 2004 - 2005
Joint Commission 1985 - 2004
Skills
Healthcare, Quality Improvement, Healthcare Management, Innovation, Health Policy, Program Development, Patient Safety
Education
DePaul University
Master of Science, Management of Public Services, Healthcare
Hampshire College
Bachelor of Arts
Harvard T.H. Chan School of Public Health 2004 — 2004
Certificate, Clinical Effectiveness Program
Department of Health & Welfare, State of Idaho September 2014 - Present
Saint Alphonsus Health System April 2014 - July 2014
Joint Commission Resources March 2013 - March 2014
Department of Health & Welfare, State of Idaho July 2011 - March 2013
Skills
Hospitals, Healthcare Management, Performance Management, Management Consulting, Operations Management, Sales Management, Mental Health, Regulatory Requirements, Quality Assurance, Workers Compensation, Team Building, Team Management, Healthcare, Medicare, Case Management, Case Managment, Risk Management, Risk Assessment, Operational Risk..., Risk Analysis
Education
Howard College
Associate's degree, Registered Nursing/Registered Nurse
Texas Tech University
Bachelor of Arts (B.A.), Psychology
Joint Commission Resources December 2014 - Present
Joint Commission Resources October 2013 - December 2014
Joint Commission Resources April 2012 - October 2013
Allscripts June 2010 - April 2012
CellTrak Technologies September 2006 - June 2010
Allscripts Healthcare Solutions May 2005 - September 2006
Park City Solutions March 2001 - May 2005
Netsteps Technologies August 1997 - March 2001
BBN Corporation February 1996 - July 1997
Skills
Revenue Cycle, Analytics, Product Launch, Agile Methodologies, Consulting, Professional Services, Competitive Analysis, Business Intelligence, SDLC, Product Development, IT Strategy, Software Project..., Sales Management, Acquisition Integration, Vendor Management
Education
Northwestern University - Kellogg School of Management 2003 — 2005
Executive MBA, General Management
University of North Carolina at Charlotte 1991 — 1993
MS, Computer Science
TsingHua University, Beijing, China 1985 — 1990
BS, Computer Science
Joint Commission Resources 2014 - Present
Deloitte 2011 - 2014
Accenture 2007 - 2011
AT&T 2005 - 2007
Sprint Nextel 2001 - 2004
Skills
Business Process..., Business Process Design, Operating Models, Business Transformation, Management Consulting, Organizational Design, Business Process..., EHR, Change Management, Business Analysis, PMO, Business Process, Performance Improvement, IT Strategy, Strategy, Consulting, Business Intelligence, Governance, Outsourcing, Process Improvement
Education
University of Notre Dame 2004 — 2005
Master of Business Administration (MBA)
University of Kansas 1997 — 2001
Bachelor of Science (B.S.)
DILIBERTO Real Estate Services LLC June 2014 - Present
Mullins Food Products February 2015 - Present
Antilles Oil and Gas NL January 2015 - April 2015
Intelligent Hospital Association June 2013 - April 2015
Illinois Institute of Art August 2013 - February 2014
American Medical Association September 2010 - August 2013
HIMSS October 2009 - September 2010
American Academy of Pediatrics November 2007 - October 2009
Midlothian CC 1982 - 2009
Joint Commission Resources June 2001 - November 2007
Skills
Strategic Planning, Product Management, Strategy, Business Development, EMR, Leadership, Integrated Marketing, Management, Sales Operations, Product Development, Project Management, Healthcare, Marketing Strategy, Business Planning, Business Strategy, Social Media, Direct Marketing, Marketing Communications, Email Marketing, Lead Generation, Competitive Analysis, Nonprofits, Program Management, Coaching, CRM, Marketing, Start-ups, Team Leadership, Salesforce.com, Cross-functional Team..., Team Building, Analysis, Budgets, Sales Management, Sales, Selling, Sales Process, E-commerce, Strategic Partnerships, Direct Sales, Executive Management, Proposal Writing, New Business Development, Market Research, Contract Negotiation, Consulting, Training, Analytics, Process Improvement, Product Marketing
Education
University of Saint Francis 2001 — 2007
Master of Business Administration (M.B.A.)
University of Saint Francis 2001 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Saint Xavier University 1986 — 1989
BA, Psychology
St Rita 1979 — 1983
General Studies
Joint Commission Resources January 2015 - Present
UnitedHealth Group May 2014 - January 2015
Ohio Department of Health May 2013 - December 2013
Ohio Department of Health May 2007 - May 2013
River View Surgery Center July 2002 - May 2007
Grant Medical Center, Medical Surgical Unit January 2002 - May 2002
Skills
Public Health, Healthcare, Health Education, Healthcare Management, Healthcare Information..., Hospitals, Policy, Emergency Services, Program Evaluation, Pediatrics, Medical Records, Surgery, Nursing, Patient Safety, Medicare, EMR, HIPAA, Quality Improvement
Education
Loyola University New Orleans 2010 — 2012
MSN, Healthcare Systems Management
Chamberlain College of Nursing-St Louis Campus 2007 — 2009
BSN, Nursing
Central Ohio Technical College 1999 — 2001
Associate of Science, Nursing
Joint Commission Resources May 2015 - Present
Xenex Disinfection Services April 2015 - Present
Strategic Healthcare Group LLC March 2015 - Present
The Valley Hospital 2006 - December 2014
The Valley Hospital May 2003 - January 2006
Skills
Patient Safety, Hospitals, Healthcare, Healthcare Information..., Healthcare Management, Medicine, Clinical Research, Inpatient, EMR, EHR, ICU, Informatics, Physician Relations, Physicians, Healthcare Consulting, Managed Care, Oncology, Medical Education, Nursing, HIPAA, Public Health
Education
The University of Texas Health Science Center at San Antonio 1980 — 1984
Doctor of Medicine (MD)
Isenberg School of Management, UMass Amherst 2005 — 2009
Master of Business Administration (MBA)
TeleTracking Technologies May 2013 - Present
Joint Commission Resources 2002 - May 2013
Northwestern Memorial Hospital 1979 - 2002
Skills
Hospitals, Healthcare, Patient Safety, Performance Improvement, Process Improvement, Nonprofits, Pediatrics, Healthcare Industry, Quality Management, Ambulatory, Change Management, CPOE, Leadership, Training
Education
University of Illinois at Chicago 1986 — 1988
MS, Nursing
Saint Mary's College 1975 — 1979
BS, nursing
Sacred Heart International School in Tokyo 1970 — 1974
High School/Secondary Diplomas and Certificates
OCLC August 2013 - Present
Marshall & Swift/Boeckh November 2011 - August 2013
Joint Commission Resources 2007 - 2010
Reed Elsevier 2003 - 2007
Reed Elsevier 2001 - 2003
University of Illinois, Urbana Champaign 1999 - 2001
Skills
SaaS, Strategic Partnerships, Document Management, Knowledge Management, User-centered Design, Data Integration, Metadata, Enterprise Search, Product Management, Product Marketing, Competitive Analysis, Product Development, Business Analysis, Cross-functional Team..., Requirements Analysis, Product Launch, Team Leadership, Marketing Strategy, Business Intelligence, Cloud Computing, Product Life Cycle..., Analytics, Agile Development, Project Management, Product Lifecycle..., Agile Methodologies, Strategic Planning, Integration, Leadership, Strategy, Process Improvement, CRM, Software Development, Content Management, Management, Software Project..., Vendor Management
Education
Indiana University Bloomington
B.A., Folklore/Anthroplogy
Indiana University Bloomington
MLS, Information Technology
Lake Forest Graduate School of Management
MBA
Northwestern Medicine March 2012 - Present
Joint Commission Resources 2004 - January 2014
Loyola University Health System October 2007 - March 2012
Advocate Christ Medical Center 1999 - 2007
Skills
Leadership, Public Health, Healthcare, Healthcare Management, Hospitals, Emergency Management, Patient Safety, Team Building, Strategic Planning, Public Speaking, JCAHO, Budgets, Policy, Process Improvement, Project Management, Training, Program Development, Data Analysis, Environmental Health, Accreditation, Performance Improvement, Leadership Development, Management, Program Management, Incident Command, Quality Improvement, Change Management, Clinical Research, Emergency Medicine, Healthcare Information..., Industrial Hygiene, Healthcare Consulting, Occupational Health, HIPAA, EMR, ACLS, Emergency Services, Hazardous Materials, Ergonomics, Prevention, Epic Systems, HAZWOPER, EHS, Home Care, Informatics, Medical Education, Medicine, EHR, Board Certified, Physicians
Education
Saint Xavier University 2004 — 2007
MPH, MBA, Public Health, Business
Indiana State University 1995 — 1999
BS, Environmental Health
Swoon Technology Resources September 2015 - Present
Weird Kid Software January 2012 - Present
Joint Commission Resources September 2013 - September 2015
Cognitive Arts/NIIIT November 2012 - August 2013
The Chicago School of Professional Psychology October 2011 - July 2013
The Chicago School of Professional Psychology September 2011 - June 2012
Michael Baker Jr., Inc December 2008 - February 2011
STG 2007 - 2008
copywriter October 2007 - December 2007
Metropolitan Languages March 2005 - August 2007
Skills
Proposal Writing, E-Learning, Research, Training, Technical Writing, Instructional Design, Writing, Copywriting, Publishing, Content Management, Adobe Acrobat, Microsoft Office, Chicago Manual, Public Speaking, Technical Editing, Visio, Teaching, Editing, Captivate, XHTML, Windows 7, OS X, Mac OS X, Adobe Acrobat Pro, Chicago Manual of Style, American Psychological..., Microsoft Manual of..., Deltek, Microsoft Visio, Adobe RoboHelp, Adobe Captivate, Adobe Audition, Proofreading
Education
Illinois Institute of Technology 2007 — 2008
Graduate Studies, Technical Communication and Information Design
WICE/Rutgers State University Graduate School, Paris 2003 — 2004
Certificate, Teaching English as a Foreign Language
NYU Summer Publishing Institute 1996 — 1996
Certificate, Book & Magazine Publishing
University of Detroit Mercy 1991 — 1992
Bachelor of Arts Degree, Writing Track
Ohio University 1986 — 1990
Cambridge School of Weston 1984 — 1986
John Deere Construction & Forestry July 2012 - Present
John Deere Construction & Forestry January 2011 - September 2012
Joint Commission Resources October 2006 - January 2011
National Safety Council August 2003 - October 2006
Trinity Regional Health System October 2002 - July 2003
AAA Minnesota/Iowa August 1999 - October 2002
Allured Publishing March 1998 - September 1999
Skills
Editing, Proofreading, Writing, Newsletters, Copy Editing, Web Content, Publications, Books, Graphic Design, Content Development, Copywriting, Research, Technical Writing, Marketing, Publishing, Marketing Communications, Internal Communications, Newspapers, Magazines, Freelance Writing, Online Marketing
Education
National University 2007 — 2008
M.A., English
Augustana College 1993 — 1997
B.A., English
Joint Commission Resources September 2008 - Present
RawHyde Adventures March 2010 - Present
Foundation for Health Care Quality 2002 - 2007
Evergreen Healthcare 1981 - 2001
Skills
Healthcare Management, Hospitals, Strategic Planning, Non-profits, Healthcare, Healthcare Information..., Healthcare Consulting, Medicare, Program Management, Informatics, Nonprofits, Quality Improvement, EHR, Leadership, Training, Health Policy, Public Health, Patient Safety, EMR, Medicine, Managed Care, HIPAA, Performance Improvement, Clinical Research
Education
George Washington Univeristy - School of Business and Government 1970 — 1972
MHA, Health Care Administration
Duke University 1965 — 1970
B.S., Zoology
World Medical Association October 2014 - Present
Whittier Independent Practice Association August 1984 - Present
Bryan University June 2012 - Present
Asentral, Inc. Institutional Review Board February 2013 - Present
Optum November 2010 - March 2014
Joe Heyman, MD, PC (aka "Caring for Women") April 2001 - March 2014
Markle Foundation 2003 - 2012
Joint Commission Resources January 2004 - December 2010
Joint Commission January 2003 - December 2010
American Medical Association June 2002 - June 2010
Skills
Healthcare Information..., Healthcare, Medicine, Healthcare Management, Informatics, Hospitals, EMR, Healthcare Consulting, EHR, Strategic Planning, Training, Medical Education, Clinical Research, Physicians, Public Health, Leadership, Surgery, HIPAA, Internal Medicine, Managed Care, Medical Devices, Health Policy, Pediatrics, Board Certified, Quality Improvement, Medicare, Clinical Trials, Health Information..., Disease Management, Health Education, Practice Management, Medicaid, Patient Safety, Emergency Medicine, Critical Care, Healthcare Industry
Education
State University of New York Downstate Medical Center College of Medicine 1963 — 1967
Doctor of Medicine (MD)
City College of New York 1959 — 1963
Bachelor of Science (BS), Pre-Medicine/Pre-Medical Studies
National Insurance Crime Bureau December 2014 - Present
Joint Commission Resources 2011 - December 2014
LightBridge Healthcare Research Inc 2008 - March 2011
Japan Exchange and Teaching Program(me) (JET) 2007 - 2009
The Chicago History Museum January 2007 - May 2007
Naperville Cultural Center 2005 - 2006
Skills
Graphic Design, Illustration, Logo Design, Adobe Creative Suite, Email Marketing, Motion Graphics, Graphics, Layout, Web Content, Photography, Comics, Storyboarding, Information Design, Editing, Packaging, Animation, After Effects, Premiere, ExactTarget, Final Cut Pro, 2D computer animation, basic 3D animation, pen and ink, visual communicaiton, Articulate Studio, Visual Communication, Whiteboarding
Education
The School of the Art Institute of Chicago 2003 — 2007
BFA
College of DuPage
n/a
Downers Grove School District 58 July 2013 - Present
Rivers Casino April 2011 - November 2011
Elementis Specialties April 2010 - August 2010
Fancor: The Fanning Corporation April 2004 - April 2010
Fancor: The Fanning Corporation April 2004 - April 2010
Fancor: The Fanning Corporation April 2004 - April 2010
Joint Commission Resources April 2008 - April 2008
A.D.O.P.T. January 2008 - January 2008
Jewel-Osco May 2000 - March 2004
Skills
Customer Service, Sales, Inventory Management, Leadership, Microsoft Excel, Project Management, Data Entry, Public Speaking, Accounting, Invoicing, Operations Management, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Social Networking, Team Building
Education
Robert Morris College 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Robert Morris University - Illinois 2006 — 2008
Bachelor's of Science, Business Management
Joint Commission Resources December 2012 - Present
Navistar Inc July 2010 - December 2012
Costco Wholesale January 1998 - April 2012
DHL January 2005 - August 2008
Joint Commission April 1996 - December 2004
Skills
Customer Satisfaction, Supply Chain, Process Improvement, Inventory Management, Operations Management, Six Sigma, Business Process..., Vendor Management, Change Management, Cross-functional Team..., Logistics, PMO, Business Analysis, Transportation, Team Building, Management, Quality Assurance, Contract Management, Customer Service, Analysis, Troubleshooting, Visio, Budgets, Project Management, Contract Negotiation, Human Resources, Databases, Marketing, Process Scheduler, Technical Support, Supply Chain Management, Project Planning, Business Intelligence, Performance Management, Integration, Data Analysis, Forecasting, Team Leadership, Training, Program Management, Strategic Planning, Leadership, Product Management, Account Management, Software Documentation, Access, Sales, CRM, New Business Development, Business Process
Education
National Louis University 2006 — 2007
Masters of Mangement, Mangement
DeVry University 1998 — 2002
Bachelors, Telecommunications Management
CAPPS International Consulting January 1994 - Present
ICS "Health Forever International" SRL- MedPark Private Hospital, Moldova March 2010 - March 2010
NSW Government - jobs.nsw recruitment December 2008 - June 2009
University of Western Sydney June 2008 - October 2008
Concerro May 2005 - February 2007
Joint Commission Resources February 2004 - January 2007
The Lane Group March 2005 - March 2005
Wishard Health Services November 2002 - November 2003
St. Louis Children's Hospital January 2000 - March 2002
King Faisal Specialist Hospital & Research Centre - Gen. Org. January 1997 - January 2000
Skills
Leadership Development, Healthcare, Change Management, Succession Planning, Program Development, Leadership, Hospitals, Healthcare Management, Nursing, Staff Development, Clinical Research, Business Planning, Team Building, Management Consulting, Critical Care, Strategic Planning, Healthcare Information..., Strategy, Teaching, EMR, Public Speaking, Project Planning, Management, Business Strategy, Budgets, Performance Improvement, Recruiting, EHR, Process Improvement, Organizational..., Medicine, Informatics, Healthcare Consulting, Human Resources, Culture Change, Cultural Diversity, International Relations, International Project..., International Consulting, International Health..., Professional Mentoring, Futures Thinking, Medical Staff Relations, Cultural Awareness, Curriculum Design, Organizational Culture, Article Creation, Publications, Analytics, Networking
Education
University of Phoenix 2007 — 2009
MSN, Masters in Nursing
University of Pennsylvania - The Wharton School 1997 — 1997
Nurse Executive Fellowship, Nurse Executive Program-J&J
City University of Seattle
Bachelor of Science (B.S.), Business Administration, Management and Operations
Kennedy-Western University
Doctor of Philosophy (Ph.D.) and Master's in Business Administration (MBA), Hospital and Health Care Facilities Administration/Management, (school is now closed)
Linfield College
Nursing and Health Science, Nursing Administration, received Diploma in Nursing
Western University of Health Sciences
Doctor of Nursing Practice, candidate
Joint Commission Resources April 2013 - Present
State of California - Department of Public Health - Licensing and Certification May 2012 - February 2014
California Department of Public Health, Licensing and Certification Program February 2007 - May 2012
California Department of Public Health, Licensing and Certification December 1999 - February 2007
Naval Medical Center San Diego 1998 - 2007
Sharp Grossmont Hospital 1985 - 1999
Sharp Grossmont Hospital 1982 - 1985
Raleigh Hills 1980 - 1982
Skills
Acute Care, NICU, Mental Health, Post Anesthesia Care, Nursing, BLS, ACLS, Medical/Surgical, Critical Care, Nursing Education, Patient Safety, Hospitals, Surgery, Patient Advocacy, PALS, Registered Nurses, Medication..., ICU, Palliative Care, Nursing Management, Pediatrics, Wound Care, Home Care, Quality Improvement, IV, Inpatient, Patient Education, Oncology, Healthcare Management, Treatment, Healthcare, Telemetry, Emergency Room, JCAHO, Ambulatory, Healthcare Consulting, Ambulatory Care, Direct Patient Care, EMR, Emergency Medicine, Medicare, Utilization Management, EHR, Case Managment, Infection Control, Managed Care, Case Management, Medical-Surgical
Education
University of Phoenix 2003 — 2005
Bachelor's degree, Nursing Science
Grossmont College 1982 — 1985
Associate Degree, Nursing and accounting
Grossmont Vocational Nursing School 1980 — 1982
LVN, Nursing
Joint Commission Resources 2012 - Present
Freelance January 2011 - November 2012
Carbondale Community High School May 2010 - February 2012
Sathi-Cehat April 2010 - October 2010
Community Alternatives Unlimited September 2005 - October 2006
Inneval, LLC June 2004 - October 2004
BJC School Outreach and Youth Development June 2002 - April 2003
Saint Louis University September 2002 - November 2002
DxR Development Group, Inc. October 1997 - May 2001
Skills
Volunteer Training, Grant Writing, Health Advocacy, Public Speaking, Fundraising, Community Outreach, Government Liaison, Program Development, Strategic Planning, Teaching, Microsoft Office, PowerPoint, Excel, Word, Healthcare, Policy, Public Relations, Mentoring, Supervisory Skills, Editing, Curriculum Development, Customer Relations, Non-profits, Nonprofits, Team Building, Hospitals, Microsoft Excel, Government, Research, Project Management, Leadership
Education
Saint Louis University 2001 — 2003
Masters in Public Health, Public Health
Southern Illinois University, Carbondale 1996 — 2000
Bachelors of Arts, Physiology
Joint Commission Resources January 2015 - Present
Advance for Nurses, a Merion Publication 2004 - Present
Joint Commission Resources 2011 - December 2014
Advocate Christ Medical Center and Hope Children's Hospital 1984 - 2007
Skills
Hospitals, FMEA and RCA, Incident Management, Project Management, Strategic Design and..., Risk Managment, New Product Design and..., Organizational Change, Performance Management..., Balanced Scorecard, Safe Healthcare Design, Yellow Belt, Risk Management, Quality Improvement, Change Management, Performance Management, Clinical Research, Medical Education, Healthcare, Management, Strategic Planning, Nursing, Patient Safety, Healthcare Management, Budgets, Healthcare Information..., Healthcare Consulting, Medicine, Accreditation, JCAHO, Leadership, Public Health, Policy, EHR, Informatics, Critical Care, Inpatient, Ambulatory, Academic Medical Centers, Revenue Cycle, Epic Systems, Leadership Development, HIPAA, Health Policy, Physician Relations, Surgery, Physicians, Medicare
Education
Walden University
MBA, Project Management
Lewis University
Masters of Science in Nursing, Nursing Education
Lewis University
Bachelor of Science of Nursing, Nursing
Evangelical School of Nursing 1981 — 1984
Diploma in Nursing, Nursing
Compass Group, Inc. Practice Leader, Accreditation and ComplianceCompass Clinical Consulting2008 - Present
Joint Commission Resources 1998 - September 2000
Provena Saint Joseph Medical Center 1987 - 1998
Education
Governors State University 1994 — 1998
nursing
Saint Francis Medical Center College of Nursing 1984 — 1987
Diploma, Nursing
Joint Commission Resources 2011 - Present
Skills
Patient Safety, Nursing, EHR, Healthcare, Hospitals, Healthcare Information..., Performance Improvement, Healthcare Management, Ambulatory, EMR, Inpatient, Informatics, Healthcare Consulting, Revenue Cycle
Education
Christopher Newport University
Bachelor's degree, Business Administraion
George Mason University
Doctor of Philosophy (PhD), Nursing
Jefferson College of Health Sciences
Bachelor's degree, Registered Nursing/Registered Nurse
Lynchburg College
Master's degree, Administration
Riverside School of Health Careers
Nursing Diploma
Joint Commission Resources March 2015 - Present
Woodside Design March 2014 - Present
Herff Jones May 2014 - September 2014
McGraw-Hill Higher Education June 2012 - February 2014
The McGraw Hill Companies/SEG March 2003 - June 2012
Elgin Community College January 2012 - May 2012
Wright Group/McGraw-Hill 2005 - 2006
Rigby Education August 2002 - March 2003
Woodside Design, Inc. 1997 - March 2003
Elgin Community College August 2001 - December 2001
Skills
Branding & Identity, Publishing, Art Direction, Packaging, Typography, Project Management, Layout, Advertising, Pre-press, Books, InDesign, Graphic Design, Book Design, Adobe Creative Suite, Publications, Editorial, Logo Design, QuarkXPress, Corporate Identity, Illustrator, Adobe Acrobat, Posters, Brochures, Creative Direction, Mac, Visual Communication, Catalogs, Image Manipulation, Content Development, Academic Publishing, Magazines, Textbooks, Digital Illustration, Image Editing, Book Covers, Interaction Design, Graphics, Concept Development, Corporate Branding
Education
MacMurray College
Bachelor's Degree, Special Education and Teaching, 3.89
The Commission on Dental Competency Assessments 2014 - Present
Joint Commission Center for Transforming Healthcare 2009 - 2013
Joint Commission Resources 2006 - 2009
CNO Financial Group 2004 - 2006
Zurich Financial Services 2001 - 2004
GE Capital 1994 - 2001
Skills
Process Improvement, Six Sigma, Performance Improvement, Healthcare, Quality Management, Change Management, Strategic Planning, Cross-functional Team..., Healthcare Management, Quality Improvement, Project Management, Operations Management, Hospitals, Leadership, Patient Safety, Vendor Management, Management, Strategy, Business Development, Continuous Improvement, Business Process..., Accreditation, Analysis, Budgets, Business Process, Enterprise Software, Executive Management, Management Consulting, Organizational..., Physician Relations, Lean Manufacturing, Healthcare Information..., Team Building, Project Planning, Program Management, Product Development, Healthcare Consulting, Operational Excellence, Healthcare Industry, Medicare, Managed Care, Black Belt, Performance Management, EHR, JCAHO, Physicians
Education
University of Missouri-Columbia
Bachelor of Science (BS) - Business Administration, Marketing
Dallas Baptist University
Masters of Business Administration (MBA), Management
Amazon August 2010 - Present
Multiple clients May 2010 - Present
E&ES February 2009 - September 2011
McMaster-Carr Supply February 2006 - February 2009
Orland Park Prairie Newspaper January 2007 - January 2008
Sourcebooks August 2005 - February 2006
River Oak Review March 2005 - February 2006
Joint Commission Resources September 2005 - December 2005
Skills
Web Content, Copy Editing, Proofreading, Editing, Publishing, Publications, AP Style, Editorial, Feature Articles, Newsletters, Content Management, Content Development, Books, Copywriting, Storytelling, Journalism, Content Strategy, Freelance Writing
Education
DePaul University 2006 — 2008
M.A., Writing
Elmhurst College 2002 — 2006
B.A., English (Writing)
Joint Commission Resources September 2015 - Present
The Claro Group September 2014 - September 2015
Deloitte Consulting July 2011 - September 2014
Methodist Hospitals January 2011 - July 2011
Indiana University Kokomo May 2008 - May 2009
Skills
Negotiation, Supervisory Skills, Word, Excel, PowerPoint, Management Consulting, Epic, Technology Integration, Technology..., Microsoft Excel, Microsoft Word, Epic Systems, Healthcare, Leadership, Training, Business Process..., Change Management, CPOE, Management, Project Management, EMR, Program Management, Software Implementation, Microsoft Office, Healthcare Information..., Process Improvement, Data Analysis
Education
Indiana University Kokomo 2009 — 2010
Master's, Business Administration
Indiana University 2005 — 2009
Bachelor of Science, Business Administration; Finance and Economics
Joint Commission Resources October 2013 - Present
Joint Commission Resources/Joint Commission International August 2009 - October 2013
Joint Commission Resources, Inc March 2006 - August 2009
Lake County Health Department September 2002 - March 2006
DuPage Convention and Visitors Bureau May 2001 - August 2001
Ala Carte Entertainment July 2000 - August 2000
Skills
Non-profits, Social Media, Public Relations, Marketing Communications, Public Speaking, Editing, Newsletters, Healthcare, Microsoft Office, Adobe Acrobat, Internal Communications, Process Improvement, Project Management, Strategic Planning, Proofreading
Education
Bradley University 1998 — 2002
Bachelor of Science, Communication/Public Relations; Marketing
Joint Commission Resources 2003 - Present
Joint Commission Resources 1997 - 2003
Joint Commission Resources 1993 - 1997
Skills
Publishing, Content Development, Public Relations, Editing, Strategic Communications, AP Style, Social Media, Editorial, Internal Communications, Proofreading, Media Relations, Corporate Communications, Copy Editing, Books, Ebooks, Online Publishing, Creative Writing, Blogging, Marketing Communications, Email Marketing, Newsletters, Copywriting, Journalism, Academic Publishing, Content Strategy, Feature Articles, Speech Writing, Web Content Management, SEO, Nonprofits, Press Releases, Digital Media, Research, Web Content, Content Management, Publications, Publicity, Published Author, Technical Writing, Journals, Strategic Planning, Healthcare, Leadership, Process Improvement
Education
University of Notre Dame, Stayer School of Executive Education 2014 — 2014
Executive Integral Leadership
The Ohio State University 1986 — 1992
PhD, English
The Ohio State University 1984 — 1986
M.A., English
University of Notre Dame 1980 — 1984
B.A., English
Oregon Public Broadcasting July 2014 - Present
Oregon Public Broadcasting August 2013 - July 2014
Lee Enterprises September 2012 - August 2013
Lee Enterprises November 2011 - September 2012
Self-Employed June 2010 - November 2011
SKNVibes.com February 2008 - July 2010
Joint Commission Resources May 2006 - August 2006
Skills
Editing, Copy Editing, Time Management, Social Media, Digital Journalism, People Skills, Online Content, Proofreading, Web Content, Editorial, Copywriting, Publications, Blogging, Ap Style, Publishing, Content Management, Newsletters, Freelance Writing, Content Development, Feature Articles, Newspapers, News Writing, AP Style, Journalism, Fact-checking, Storytelling, QuarkXPress, Newspaper Design, Multimedia
Education
University of Illinois at Urbana-Champaign 2003 — 2006
Bachelor's of Liberal Arts and Sciences, English, Rhetoric
Advocate Health Care December 2012 - Present
Joint Commission Resources November 2001 - December 2012
CCH, a Wolters Kluwer business August 1997 - October 2001
Skills
Publishing, Publications, Content Management, Proofreading, Project Management, Editorial, Healthcare, Copy Editing, Document Management, Social Media, Editing, Newsletters, Research
Education
The University of Chicago 1996 — 1997
MA, Humanities
Michigan State University 1992 — 1996
BA, English
Independent Marketing and Business Development Consulting September 2014 - Present
Joint Commission Resources April 2013 - November 2014
Direct Medical Data February 2010 - January 2013
PHCBD September 2007 - January 2010
CME LLC June 2000 - September 2007
American Hospital Association October 1994 - April 1999
Skills
New Business Development, Pharmaceutical Industry, Digital Marketing, Business Development, Advertising, Healthcare, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Business Planning, Market Research, Sales Operations, Strategic Planning, Product Development, Marketing, Lead Generation, Marketing Communications, Management, Team Building, Team Leadership, Account Management, Direct Marketing, Strategy, CRM, Integrated Marketing, Leadership, Negotiation, Email Marketing, Product Launch, Sales, Process Improvement, Selling
Education
University of Illinois at Chicago 1978 — 1982
Bachelor’s Degree, Business Administration and Management, General
Butler University
MBA
University of Illinois at Chicago
Bachelor of Science (BS), Marketing
Northwest Community Healthcare November 2011 - Present
Northwest Community Hospital September 2008 - Present
Self-employed November 2006 - Present
Westlake Hospital July 2012 - December 2012
Joint Commission Resources May 2004 - November 2006
Skills
Nursing, Writing, Patient Safety, Editing, Critical Care, Healthcare, PALS, Medical/Surgical, Epic Systems, Patient Education, Infection Control, Research, ACLS, Acute Care, EMR, Inpatient, Nursing Education, BLS, Nursing Process, Cerner, JCAHO, Pediatrics, Healthcare Information..., ICU, Clinical Research, Treatment, Wound Care, Emergency Room, Community Outreach, NRP, Telemetry, Utilization Management, Patient Advocacy, Nursing Management, Medication..., Healthcare Consulting, Medicine, Health Education, Surgery, Meditech, Quality Improvement
Education
American Association of Legal Nurse Consultants (AALNC) 2012 — 2013
Legal Nurse Consulting online course, Completed 94 Ces)
Loyola University of Chicago 2007 — 2008
BSN, Nursing
College of DuPage 2000 — 2006
University of Illinois at Urbana-Champaign 2000 — 2004
BA, English and Rhetoric, 3.9
Joint Commission Resources April 2015 - Present
Plantes Company, LLC October 1989 - Present
IBM June 2012 - July 2013
SSI 1998 - 2007
Meriter Health Systems 1995 - 2001
Datex-Ohmeda May 1984 - September 1989
Wisconsin Department of Commerce May 1982 - May 1984
University of Wisconsin, Madison January 1979 - May 1982
Skills
Strategy Facilitation, Public Speaking, Innovative Thinking, Management Consulting, Change Management, Strategy, Business Strategy, Leadership, Facilitators, Start-ups, Public Relations, Integrated Marketing, Entrepreneurship, Organizational..., Marketing Strategy, Management, Strategic Planning, Market Research, Program Management, Blogging, Business Modeling, Negotiation, New Business Development, Healthcare, Business Analysis, Strategic Communications, Competitive Analysis, Marketing, Nonprofits, Leadership Development, Consulting, Executive Facilitation, B2B, Business Development, Facilitation, Enterprise Software
Education
Massachusetts Institute of Technology 1973 — 1978
Ph.D., Economics
Penn State University 1969 — 1973
BS, Business and economics
Central Minnesota Health Network June 2015 - Present
Rice Memorial Hospital December 2012 - Present
American Association of Physician Specialists July 2004 - Present
Joint Commission Resources May 2011 - May 2013
Person Memorial Hospital November 2007 - December 2012
Person Memorial Hospital June 2000 - December 2012
EmCare July 2008 - January 2012
Person Emergency Physicians June 2000 - July 2008
Person Memorial Hospital October 2005 - October 2007
Skills
Communication, Negotiation, Education, Quality Management, International Health, Healthcare, Clinical, Hospitals, Informatics, Patient Safety, Strategic Planning, Emergency Medicine, Board Certified, Healthcare Management, Process Improvement, Public Speaking, Non-profits, Management Consulting, Compliance, Performance Improvement, Clinical Research, Healthcare Information..., EMR, Healthcare Industry, Leadership, Nonprofits, Physician Relations, Healthcare Consulting, ACLS, Acute Care, CPOE, Critical Care, EHR, Health Policy, Medicine, PALS, Pediatrics, Physicians, Public Health, Quality Improvement, Practice Management
Education
The George Washington University 2012 — 2013
Graduate Certificate Program, Health Information Technology
Lean 300 course 2010 — 2010
Duke University - The Fuqua School of Business 2007 — 2008
MBA, General & Health Sector Management
East Carolina University 1993 — 1994
Fellowship in Care of the Trauma Patient
Catherine McAuley Health System, Ann Arbor, MI 1987 — 1993
Residency in General Surgery
Wake Forest University School of Medicine 1983 — 1987
Medical Doctor
Duke University 1979 — 1982
B.A., History
Joint Commission Resources December 2005 - Present
Allied Waste April 2004 - October 2005
Sears Holdings Corporation August 1993 - March 2004
Skills
Employee Relations, Performance Management, Onboarding, Human Resources, Recruiting, Employee Benefits, Talent Acquisition, Talent Management, HRIS, Deferred Compensation, College Recruiting, Succession Planning, Training, HR Consulting, Personnel Management, Payroll, HR Policies, Employee Engagement, Employee Training, Policy, Internet Recruiting, Benefits Administration, Hiring, New Hire Orientations, Performance Improvement, Performance Appraisal, Leadership, Workforce Planning, Change Management, Leadership Development
Education
Saint Xavier University 2000 — 2004
MBA, Business Administration
Joint Commission Resources 2006 - Present
Skills
Healthcare, Healthcare Management, Internal Medicine, Public Health, Healthcare Consulting, Healthcare Information..., Hospitals, Economic Development, Policy, Health Policy, Patient Safety, Government, Public Policy, Inpatient, Program Development, Medical Education, Strategic Planning, Physicians, Health Education, Accreditation, Quality Improvement, Medicine, Quality Management, Policy Analysis, Revenue Cycle, Physician Relations, Program Evaluation, Nursing, Performance Improvement, EHR, Informatics, HIPAA, Leadership Development, Data Analysis, EMR, Program Management, Managed Care, JCAHO, Healthcare Industry, Disease Management, Project Management, Risk Management, Team Building, Budget Management, Information Management
Education
Harvard University
NY Medical College
American Board Internal Medicine, Internal Medicine, Honors
New York Medical College
Pacific Medical Center 2011 - Present
UW Medicine 2006 - 2011
Exelon Corp. 2002 - 2005
Joint Commission Resources 1999 - 2002
Ernst & Young, LLP 1994 - 1999
Central Intelligence Agency 1991 - 1994
Skills
Strategic Planning, Process Improvement, Project Management, Budgets, Healthcare Management, Financial Analysis, Leadership, Team Building, Operations Management, Leadership Development
Education
The George Washington University
Master of Business Administration (M.B.A.)
University of Washington
Master of Public Administration (M.P.A.)
The George Washington University
Bachelor of Business Administration (B.B.A.), Cum Laude
Frankfurt American High School
Joint Commission Resources May 2015 - Present
LiveText, Inc. December 2013 - May 2015
Northwestern Mutual January 2011 - November 2013
Oxford Seminars August 2009 - September 2013
ISUS Online Language Learning August 2008 - June 2010
Kyeonngi Do Public School District August 2006 - August 2008
Datascension Inc. September 2003 - August 2006
Skills
Teaching, Teacher Training, Training, Leadership Development, Higher Education, Staff Development, Curriculum Development, Adult Education, English, Instructional Design, Tutoring, E-Learning, Educational Technology, Classroom, Instructional Technology, Teaching English as a..., Public Speaking, Educational Leadership, Research, Program Development, WordPress, Leadership, Blended Learning, Employee Training, ESL, Management
Education
North Central College 2011 — 2013
Masters of Leadership Studies, Professional Development
North Central College 1999 — 2003
Bachelor of Arts (B.A.), Psychology
White Dragon Security, LLC July 2015 - Present
University of Illinois at Chicago March 2012 - Present
Northern Illinois University August 2011 - June 2012
Joint Commission Resources November 2011 - March 2012
JPMorgan-Chase June 2011 - August 2011
Northern Illinois University August 2009 - June 2011
Illinois Department of Transportation January 2009 - September 2009
MicroTrain Technologies May 2007 - July 2009
Executive Environments September 2006 - February 2007
Ralcorp Frozen Bakery Products May 2006 - September 2006
Skills
Network Security, Security, C++, Microsoft Exchange, VPN, Unix, CCNA, Technical Support, Linux, Troubleshooting, Networking, Windows Server, Java, Hardware, SharePoint, Computer Security, CISSP, SSCP, Server Administration, Server Management, Mac OS X, Red Hat Linux, CCNP, Skype, OS X, Hatchman
Education
Northern Illinois University 2010 — 2012
Master of Science, Computer Science
Northern Illinois University 2007 — 2009
Bachelor of Science, Computer Science
College of DuPage 2005 — 2007
Associate of Science, Computer Science
MicroHard Technologies, Inc 2000 — 2001
MCSE 2000
L2TMedia October 2015 - Present
Joint Commission Resources May 2015 - September 2015
LKH&S Advertising May 2014 - September 2014
Walter Payton Liver Center May 2008 - August 2011
Skills
Microsoft Excel, PowerPoint, Pivot Tables, Hootsuite, ExpressionEngine, Social Media Marketing, Statistical Data..., Organizational..., Hotjar, Google Analytics, SPSS, Content Management, Access Database, Photoshop
Education
University of Denver 2015 — 2016
Master's degree, New Media and Internet Marketing
DePaul University 2011 — 2015
Bachelor's degree, PR and Advertising
Ann and Robert H. Lurie Children's Hospital of Chicago October 2009 - Present
Loyola University Medical Center January 2008 - October 2009
Joint Commission Resources June 2007 - December 2007
Loyola University Medical Center December 2001 - June 2007
Advocate Health Care March 1999 - December 2001
Skills
Healthcare, Patient Safety, Pediatrics, Practice Management, Regulatory Standards, Operations Management, Operating Budgets, Epic Systems, Management, Nursing, EMR
Education
Loyola University of Chicago 2004 — 2006
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Illinois at Chicago 1993 — 1998
Bachelor's degree, Registered Nursing/Registered Nurse
Joint Commission Resources February 2014 - Present
Walden University July 2012 - Present
Tawam Hospital UAE June 2009 - January 2014
Johns Hopkins Medicine International 2006 - June 2009
CHW San Gabriel Valley Medical Center 2004 - 2006
Skills
Healthcare Management, Healthcare, Hospitals, Accreditation, Healthcare Information..., Patient Safety, Clinical Research, Informatics, EMR, Quality Management, Strategic Planning, Process Improvement, Critical Care, Operations Management, Change Management, Healthcare Consulting, Team Building, Policy, Management, Leadership, Program Management, Marketing, Research, Nursing, Team Leadership, Health Information..., Project Management, Customer Service, Performance Management, ERP, Critical Thinking, Teaching, Time Management, Performance Improvement, Budgets, Team Management
Education
Walden University 2007 — 2011
Ph.D., Public Health Epidemiology
Texas Woman's University 1992 — 1995
M.S., Nursing Administration, Clinical Specialist Med-Surg Nursing
Harlequin May 2012 - Present
Joint Commission Resources February 2015 - Present
Skills
Published Author, Microsoft Excel, Microsoft Word, Photoshop, AP style writing, Chicago Style, Event Planning, Client Relations Skills, Multi Tasking, Organization, Social Networking, Copy Editing, Proofreading, Close Attention to..., Microsoft Office, Journalism, News Writing, InDesign, Sales, Marketing, Books, Coordination, Writing, Content Development, AP Style, Academic Publishing, Training, Publishing, Email Marketing
Education
Northern Illinois University
Bachelors in Arts, English, Journalism
Joint Commission Resources July 2013 - Present
Joint Commission Resources June 2010 - Present
Joint Commission Resources June 2003 - June 2010
American Academy of Pediatrics January 1996 - August 2003
Skills
Project Management, Curriculum Design, Curriculum Development, Program Evaluation, Event Management, Contract Management, Continuous Improvement, Government Contracting, Pharmaceutical Industry, Proposal Writing, Report Writing, Budget Process, Operating Budgets, Distance Learning, Policy
Education
Benedictine University 1993 — 1995
Master of Science (MS), Counseling Psychology
Loyola University of Chicago 1989 — 1992
Master of Education (MEd), Adult and Continuing Education and Teaching
Wheaton Franciscan Healthcare August 2011 - Present
Downtown Wheaton Association January 2009 - July 2011
Target Media Partners February 2005 - July 2010
Joint Commission Resources November 2006 - April 2008
Skills
Calendars, Administrative..., Office Management, Spreadsheets, Event Planning, Outlook, Data Entry, Medical Transcription, Fax, Microsoft Publisher, Medical Records, Process Scheduler, Lotus Notes, Newsletters, Photocopier, PowerPoint, Phone Etiquette, Microsoft Office 2007, Fundraising, Workshop Facilitation, Press Releases, Editing, Administrative...
Education
University of Illinois at Urbana-Champaign 2000 — 2004
Bachelor of Arts (B.A.), English Language and Literature/Letters
Advocate Health Care August 2015 - Present
Joint Commission Resources January 2015 - August 2015
Joint Commission Resources November 2001 - January 2015
Cahners Publishing 1989 - 2001
Skills
Publishing, Content Development, Integrated Marketing, Copy Editing, Corporate Communications, QuarkXPress, Journalism, Copywriting, Web Content, Proofreading, Publications, Content Management, Marketing Communications, Digital Media, Magazines, Social Media, Newsletters, Email Marketing, Nonprofits, Public Relations, Online Publishing, Research, Editing, Digital Marketing, Editorial, Books, Academic Publishing, Brochures, Internal Communications, Content Strategy, Adobe Acrobat, Media Relations, Adobe Creative Suite, Creative Writing, Newspapers, Project Management, E-Learning
Education
Indiana University Bloomington
BA, Journalism
Joint Commission Resources July 2015 - Present
Altapointe Health Systems September 1996 - Present
Altapointe Health Systems January 2008 - January 2010
Altapointe Health Systems January 2006 - January 2008
United States Marine Corps 1989 - 1999
Skills
Proficient in standards..., Current in Joint..., Continual training in..., Heathcare Leadership..., Emergency Management, Hospitals, Healthcare, Security Management, Patient Safety, Environmental Compliance, Maintenance Management, Disaster Response, Incident Command, Life Safety, NFPA Proficiency, International Building..., Hazardous Vulnerability..., Workplace Violence..., Dietary Services..., Facility Operations..., Healthcare Management, Cpr Certified, Healthcare Information..., Security, Leadership, Training, Management, HIPAA, JCAHO, Workplace Violence, Facilities Operations, CPR Certified, Team Building, Program Management
Education
Spring Hill College 2008 — 2010
MBA, Business
University of South Alabama 1995 — 1997
Masters of Counseling, Community Counseling
American Dental Hygienists' Association May 2011 - Present
Joint Commission Resources October 2000 - February 2011
Resurrection Home Care November 1998 - October 2000
Illinois Home Care Council 1998 - 2000
Community Nursing Service West September 1988 - November 1998
Skills
Healthcare, Non-profits, Nursing, Home Care, Clinical, Quality Improvement, Adult Education, Hospitals, Leadership, Clinical Research, Healthcare Management
Education
Rush University 1982 — 1984
MS, Nursing, Gerontological nursing
University of Kentucky 1973 — 1977
BSN, Nursing
PatientsLikeMe May 2013 - Present
Indiana University Bloomington 2009 - Present
Independent Consultant 2007 - 2013
Doctors.net.uk January 2008 - September 2008
Joint Commission Resources 2006 - June 2007
McMaster-Carr 2004 - 2006
Massachusetts General Hospital 2003 - 2004
MIT Sloan School of Management 2001 - 2003
Skills
Social Network Analysis, Medical Sociology, Survey Design, Research, Social Sciences, Stata, Questionnaire Design, Quantitative Research, Market Research, Statistics, Qualitative Research, Research Design, Social Media, Project Management, Health Policy, Data Analysis, Policy Analysis, Higher Education, Survey Research, Data Visualization, Sociology, Psychology, Editing, Clinical Research, Social Psychology, Literature Reviews, Analysis, Focus Groups
Education
Indiana University Bloomington 2009 — 2016
PhD
The University of Chicago 2006 — 2007
Master of Arts
Wellesley College 2000 — 2003
BA
WyzAnt Tutoring May 2015 - Present
WyzAnt Tutoring May 2013 - May 2015
KeyLimeTie, LLC June 2011 - May 2013
SINAM Ltd. October 2010 - June 2011
Joint Commission Resources February 2008 - October 2010
Skills
ASP.NET, Microsoft SQL Server, LINQ, C#, SQL, Web Development, Visual Basic, Driving Profitability, Mobile Applications, Entity Framework, Agile Methodologies, jQuery, Databases, WinForms, .NET, Microsoft Word, CMS
Education
DePaul University 2009 — 2011
B.S. (Magna Cum Laude), Computer Science
Joint Commission Resources December 2011 - Present
Joint Commission Resources September 2009 - Present
Joint Commission Resources November 2006 - September 2009
Cleveland Clinic Health System November 1998 - June 2006
Joint Commission 1996 - 1998
Education
Case Western Reserve University 1982 — 1986
Ph.D., Nursing
Case Western Reserve University - Bolton School of Nursing 1973 — 1975
MSN, Psychiatric/Mental Health Nurse/Nursing
University of Michigan 1969 — 1973
BSN, Nursing
Saint Thomas Health March 2015 - Present
United Surgical Partners International, Inc / St Thomas Hospital for Speciality Surgery July 2014 - March 2015
Caris Healthcare LP March 2014 - June 2014
Joint Commission Resources March 2013 - January 2014
Community Health Systems March 2011 - March 2013
Community Health Systems August 2010 - March 2011
Cookeville Regional Medical Center November 2003 - August 2010
McKesson August 2000 - November 2003
McKesson December 1999 - August 2000
Cookeville Regional Medical Center November 1997 - December 1999
Skills
Healthcare Information..., Healthcare Management, Team Building, Healthcare, Patient Safety, Nursing, EMR, Hospitals, EHR, Project Management, Healthcare Consulting, HIPAA, Healthcare Industry, Management, Process Improvement, Medicare, CPOE, JCAHO, Physician Relations, Quality Improvement, Performance Improvement, Disease Management, Informatics, Software Implementation, Software Documentation, Accreditation, Leadership, Data Analysis, Healthcare improvement
Education
Tennessee Technological University 1987 — 1990
MAEd, Educational Administration and Supervision
Tennessee Technological University 1981 — 1986
BSN, Nursing
Joint Commission Resources March 2008 - Present
The Joint Commission March 2008 - July 2011
Provena Saint Joseph Medical Center July 2002 - March 2008
Skills
Healthcare, Hospitals, Clinical Research, Healthcare Management, Healthcare Information..., Strategic Planning, Software Documentation, Data Analysis, Management, Leadership
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Public Health Administration, Project Management, 3.5 GPA
Micro Train Technologies
Project Management
Western Illinois University 2003 — 2006
B.S, Biology
CIGNA Medical Group September 2012 - Present
Banner Medical Group March 2011 - August 2012
Hospice of the Valley April 2003 - February 2011
Joint Commission Resources January 2004 - March 2005
Health Services Advisory Group June 2003 - March 2005
Banner Desert Medical Center March 1997 - February 2003
CIGNA Healthcare July 1987 - March 1997
Skills
Palliative Care, Critical Care, Inpatient, Hospitals, Medicare, Home Care, Nursing, EMR, Clinical Research, Healthcare, Healthcare Management, ACLS, Board Certified, Internal Medicine, Case Managment, EHR
Education
The University of Texas Medical Branch at Galveston 1980 — 1984
Doctor of Medicine (MD), Medicine
Texas A&M University 1977 — 1980
NONE, Pre-Medicine/Pre-Medical Studies
Accenture March 2015 - Present
Vanilla Bean Cake Studio, Inc June 2011 - November 2014
Freelance 2006 - 2007
Joint Commission Resources June 2004 - March 2006
Joint Commission Resources August 2001 - June 2004
Joint Commission Resources March 1999 - August 2001
Skills
Full-life Cycle..., Technical Recruiting, Editorial, Content Management, Publications, Newsletters, Editing, Social Media, Content Development, Recruiting, Print Production Process, Proposal Writing, Copy Editing, Publishing, Proofreading, Layout, Web Content
Education
Northern Illinois University
BA English, English Language and Literature, General
Joint Commission Resources January 2015 - Present
GE Healthcare March 2007 - December 2014
GE Healthcare January 2004 - March 2007
GE Healthcare November 2002 - January 2004
Accenture August 1997 - November 2002
Skills
Cross-functional Team..., Process Improvement, Six Sigma, Medical Devices, Strategy, Lean Manufacturing, Product Management, Product Development, Operational Excellence, Continuous Improvement, Change Management, Program Management, Supply Chain, Business Process..., Leadership, Operations Management
Education
The University of Chicago Booth School of Business 2005 — 2007
MBA, Business
Carnegie Mellon University 1993 — 1997
BS, Business
Joint Commission Resources 2007 - Present
Alpine Consulting 2005 - 2007
ADR October 1999 - 2005
Computer Sciences Corporation / Budget Rent A Car 1992 - 1999
FMC 1988 - 1992
Searle / Monsanto 1984 - 1989
Chicago Transit Authority 1974 - 1980
Skills
Business Intelligence, ETL, Microsoft SQL Server, Oracle, SSIS, Cloud Computing, SSRS, Analysis Services, DB2, SaaS, Master Data Management, Analysis
Education
University of Illinois at Chicago 1976 — 1979
MUPP, Urban Planning - transportation
University of Iowa 1968 — 1971
BGS, Liberal Arts
Ultimate Software February 2014 - Present
Grant Thornton LLP December 2012 - February 2014
Joint Commission Resources May 2010 - December 2012
Deloitte November 2007 - January 2010
Skills
Training Delivery, Needs Analysis, Change Management, Learning Management, Instructional Design, Instructor-led Training, Leadership Development, Learning Management..., Coaching, Blended Learning, Employee Training, Workshop Facilitation, E-Learning, Onboarding, Organizational..., Training
Education
Roosevelt University 1997 — 1998
MBA
Robert Morris University - Illinois 1994 — 1996
BBA
American Association of Diabetes Educators 2012 - 2014
Academy of General Dentistry June 2009 - July 2012
Joint Commission Resources May 2006 - May 2009
American College of Healthcare Executives March 1999 - May 2006
American College of Healthcare Executives October 1993 - March 1999
American College of Healthcare Executives April 1991 - September 1993
American College of Healthcare Executives March 1990 - May 1991
Skills
Strategic Planning, Program Development, Leadership Development, Healthcare, Nonprofits, Public Speaking, Public Relations, Non-profits, Leadership, Volunteer Management, System Administration, Community Outreach, Fundraising, Association Management, Marketing, Social Media, Policy, Editing, Healthcare Management, Teaching, Change Management, Microsoft Office, Organizational...
Education
Xavier University 1985 — 1987
MHA/MBA, Healthcare Management
Ithaca College 1982 — 1985
Joint Commission Resources Practice Leader, Patient Safety ServicesJoint Commission2006 - Present
Cleveland Clinic Health System November 1998 - June 2006
Education
Case Western Reserve University 1983 — 1988
PhD, Nursing
University of Michigan 1969 — 1973
B.S.N., Nursing
KeyLimeTie May 2010 - Present
Joint Commission Resources 2008 - 2010
Skillsoft 2003 - 2008
Skills
Agile Methodologies, Software Quality..., Project Management, SDLC, Web Applications, Quality Assurance, Software Project..., Management, Requirements Analysis, HTML, Process Improvement, Microsoft SQL Server, Test Planning, Testing, Test Automation
Education
University of Illinois at Chicago
Bachelor of Science
Woodward, Inc. October 2014 - Present
Joint Commission May 2011 - October 2014
Joint Commission Resources July 2006 - May 2011
UOP January 2004 - July 2006
Krumm & Associates 1999 - 2002
Education
DePaul University 2005 — 2007
Masters
DeVry University 1999 — 2004
Bachelors
Sauk Valley Community College 1995 — 1996
Joint Commission July 2007 - Present
Joint Commission Resources June 2009 - Present
Okan University February 2012 - February 2013
Amerikan Hastanesi April 1998 - April 2012
Istanbul Technical University September 2007 - May 2010
Marmara University September 2004 - May 2010
Pakom September 1996 - April 1998
Alarko 1994 - 1996
Ford Motor Company September 1992 - April 1994
Skills
Healthcare Management, Risk Management, Healthcare, Hospitals, Human Factors..., Quality Management, Quality Auditing, Quality Improvement, Quality Improvement..., Quality Improvement..., Project Management, Project Planning, Strategic Planning, Environmental..., Environmental Impact..., Patient Safety, Quality Assurance, Accreditation, Process Improvement, ISO 14001, Healthcare Consulting, Management, Informatics, Program Management, Healthcare Information..., Performance Improvement, Medicine, Clinical Research, EMR, CRM, Medical Devices, Medical Education
Education
Marmara University 2003 — 2008
Doctor of Philosophy (Ph.D.), Health/Health Care Administration/Management
İstanbul Teknik Üniversitesi / Istanbul Technical University 1991 — 1994
Master's degree, Engineering/Industrial Management
İstanbul Teknik Üniversitesi / Istanbul Technical University 1987 — 1991
Bachelor's degree, Industrial Engineering
Adana Anadolu Lisesi 1980 — 1987
Aristo Properties Group September 2015 - Present
Joint Commission Resources 2006 - Present
d1 Development October 2014 - September 2015
Emaar, The Economic City October 2012 - September 2014
OSF HealthCare System August 2005 - November 2012
Forensic Analytical 2003 - 2005
Cardno ATC 1997 - 2003
ACM Environmental 1988 - 1997
Kaiser Permanente 1992 - 1995
Skills
Contract Negotiation, Strategic Planning, Real Estate Development, Due Diligence, Construction Management, Healthcare Consulting, Construction, Project Management, Negotiation, Facilities Management, Contract Management, Program Management, Budgets, Performance Improvement, Process Scheduler, Project Planning, Change Management, Healthcare, Operations Management, Leadership, Hospitals, Healthcare Management
Education
Harvard University Graduate School of Design 2011 — 2012
Advanced Management Development Program, Real Estate
Northern Illinois University 2006 — 2008
MS, Engineering Technolgy
Northern Illinois University 1986 — 1991
BS, Engineering Technology
TaskStream September 2011 - Present
Baker & Taylor September 2009 - September 2011
Joint Commission Resources April 2008 - September 2009
University of Chicago Press 2007 - 2008
American Academy of Pediatrics 2005 - 2007
Follett Educational Services 2003 - 2005
Society of Critical Care Medicine 2001 - 2003
English Conversation Centers / H&R Consultants 1993 - 1999
Skills
Publishing, Publications, Education Software, Salesforce.com, Sales Engineering, Sales Operations, Marketing Communications, Marketing Research, Social Media Marketing, Email Marketing, Distribution Solutions, Account Management, Association Marketing, Trade Show Exhibitor, Webinars, WebEx, Team Leadership, Cross-functional Team..., Staff Management, Lean Tools, Change Agent Training, E-commerce, E-Portfolios, Higher Education, K-12 Education, Online Publishing, Web Content, Academic Publishing, Proofreading, Content Development, Copy Editing, Sales, Management, Leadership, Educational Technology
Education
University of Illinois at Urbana-Champaign - College of Education 2013 — 2015
Certificate, eLearning
Ball State University 1987 — 1991
B.S., English, Minor in Music Theory & Composition and Vocal Performance
Mt Vernon High School 1983 — 1987
ADHA May 2011 - Present
Joint Commission Resources 2000 - February 2011
Resurrection Home Health Services November 1998 - September 2000
Skills
Accreditation, Healthcare, Healthcare Management, Patient Safety, Clinical Research, Hospitals, Nursing, Adult Education, Public Speaking, Home Care, Nonprofits, Instructional Design, Program Development, Performance Improvement, E-Learning, Healthcare Information..., Staff Development, EMR, Leadership, Leadership Development, Strategic Planning, Research, Healthcare Consulting, Public Health, Quality Improvement
Education
Rush University 1982 — 1984
MSN, Nursing
University of Kentucky 1973 — 1977
BSN, Registered Nursing/Registered Nurse
Publishing and Digital Freelance August 2012 - Present
Zulama March 2010 - Present
Navta Associates March 2006 - October 2012
Joint Commission Resources March 2005 - March 2007
Skills
Publishing, Content Development, Academic Publishing, Editorial, Books, Editing, Instructional Design, Project Management, E-Learning, Content Strategy, Proofreading, Copy Editing, Content Management, Educational Technology, Adobe Acrobat, Adobe Creative Suite, Publications, CMS, Strategic Planning, Freelance Writing, Curriculum Design, Instructional Technology
Education
New School University 2001 — 2004
Master of Arts (M.A.), Communication and Media Studies
Colorado College 1989 — 1993
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Joint Commission Resources March 2015 - Present
AT&T March 2011 - March 2015
HIMSS Analytics October 2007 - March 2011
HIMSS Analytics April 2007 - October 2007
HIMSS Analytics January 2005 - April 2007
Skills
Relationship Management, Healthcare Information..., Salesforce.com, Business Development, Healthcare, Account Management, Data Analysis, Marketing Strategy, CRM, Management, Strategic Planning, Business Strategy, Consulting, Process Improvement, Strategy, Cross-functional Team..., Market Research, Product Management
Education
Marquette University 2000 — 2004
BS Business Administration, Marketing
StayWell July 2013 - Present
StayWell February 2009 - Present
Joint Commission Resources March 2006 - February 2009
Joint Commission Resources February 2004 - March 2006
Joint Commission Resources March 2002 - February 2004
Human Kinetics September 2001 - December 2001
Joint Commission Resources May 2001 - August 2001
Illini Media Company September 1997 - May 2000
Lakeland Publishers, Inc. May 1999 - August 1999
Skills
Copy Editing, Publishing, Proofreading, Editing, Writing, Reading, Content Strategy, Content Development, Marketing Communications, Resume Writing, Research, Freelance Writing, Microsoft Word
Education
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Arts
Grayslake Community High School 1993 — 1997
Joint Commission Resources December 2011 - Present
Joint Commission Resources July 2006 - December 2011
Joint Commission 1991 - 2006
Advocate Home Health Care 1989 - 1992
Advocate Health Care 1988 - 1989
Skills
Healthcare Management, Performance Improvement, Healthcare, Accreditation, Patient Safety, JCAHO, Nursing, Hospitals, Process Improvement, Change Management, Six Sigma, Quality Management, Public Speaking, Organizational..., Product Development, Adult Education, Instructional Design
Education
Loyola University of Chicago - Graduate School of Business 1987 — 1989
Bachelor's degree, Nursing
St Xavier College, Chicago
Masters Degree, Nursing
Northwest Community Healthcare April 2014 - Present
Aurora Medical Center-Kenosha January 2011 - March 2014
Medline Industries September 2009 - December 2010
Joint Commission Resources January 2008 - November 2010
Giles and Associates November 2008 - September 2009
Resurrection Medical Center August 2001 - November 2007
Northwestern Memorial Home Health Care March 1994 - July 2001
Northwestern Memorial Hospital March 1990 - March 1994
Skills
Healthcare, Hospitals, Nursing, Patient Safety, Leadership, Healthcare Management, Home Care, Clinical Research, Strategic Planning, Healthcare Consulting, Nursing Education, EMR, Inpatient, Healthcare Information..., Quality Improvement, Physicians, Healthcare Industry, Critical Care, EHR, Informatics, Ambulatory Care, Patient Advocacy, Nursing Management, Ambulatory, Epic Systems
Education
Rush University 1979 — 1980
Mount Mercy University 1969 — 1973
BSN, Nursing
PerfectServe, Inc. November 2014 - Present
Ryerson April 2011 - October 2014
Joint Commission Resources, Inc October 2009 - April 2011
Joint Commission Resources, Inc May 2007 - October 2009
Joint Commission Resources, Inc. June 2005 - May 2007
Joint Commission Resources May 1999 - June 2005
Quality Healthcare Resources February 1998 - May 1999
Suburban Cardiologists, S.C December 1994 - February 1997
GlenOaks Medical Center May 1989 - October 1994
Skills
Salesforce Training, Salesforce.com..., Change Management, Salesforce.com..., Sales, Proposal Writing, Consulting, Process Improvement, Business Analysis, Team Building, Brainshark, Data.com, ExactTarget, Negotiation, Contract Negotiation, Integrated Marketing, Leadership, Business Process, Salesforce.com, Budgets, Strategic Planning, Cloud Computing, Healthcare Information..., CRM, Healthcare
Education
Lake Forest Graduate School of Management 2004 — 2008
Masters, Business Administration; Organizational Behavior
University of Illinois at Urbana-Champaign 1986 — 1990
Bachelor of Science, Health Planning and Administration
Joint Commission Resources September 2014 - Present
Harlem Hospital August 2013 - August 2014
New York City Health & Hospitals Corporation August 2011 - August 2013
8th Medical Brigade January 2009 - June 2013
Centers for Medicare & Medicaid Services August 2002 - June 2011
Skills
Nurses, Clinical Research, Health Policy, Healthcare Management, HIPAA, Patient Safety, Healthcare, Public Health, Long-term Care, Managed Care, BLS, Home Care, EMR, Nursing, Informatics, Pediatrics, EHR, Medicare, Inpatient, Leadership, Hospitals, Program Development, Health Promotion, Healthcare Information..., Program Management, Medicaid, Policy, Quality Improvement, Management, Military, Disaster Response, Army, Emergency Management, DoD, Medicine, Security Clearance, Military Experience, Case Managment, Cpr Certified, Critical Care, Physician Relations, Health Education, Nursing Education, Healthcare Consulting, Case Management, Performance Improvement, Healthcare Industry, Physicians, Patient Advocacy, Medical Compliance
Education
Walden University 2015 — 2017
Doctorate, Health Administration (DHA)
University of Phoenix 2013 — 2017
Doctor of Health Administration, Health Services Administration
New School University 1984 — 1988
MPS, Health/Health Care Administration/Management
Walgreens 2014 - Present
Joint Commission Resources 2002 - 2014
The Joint Commission 1997 - 2002
National Louis University 2000 - 2001
ADVOCATE HEALTHCARE 1997 - 1997
LAGRANGE MEMORIAL HEALTH SYSTEM 1995 - 1997
LAGRANGE MEMORIAL HEALTH SYSTEM 1994 - 1995
LAGRANGE MEMORIAL HEALTH SYSTEM 1990 - 1995
LAGRANGE MEMORIAL HEALTH SYSTEM 1987 - 1990
LAGRANGE MEMORIAL HEALTH SYSTEM 1981 - 1987
Skills
Healthcare Management, JCAHO, Healthcare, Hospitals, Patient Safety, Quality Improvement, Non-profits, Accreditation, Nursing, Healthcare Consulting, Business Development, Business Operation, Human Resource..., Relationship Management, Physician Relations, Performance Improvement, Nonprofits, Personnel Management, Critical Care, Business Operations, Management, Inpatient, Medicare, Managed Care, Healthcare Industry, Ambulatory, Health Policy, ICU
Education
American Nurses Credentialing Center 2013 — 2013
Fundamentals of Magnet
The Joint Commission 2012 — 2013
Green Belt training - Lean, Six Sigma and change management
Andrews University 1985 — 1988
Master of Science (M.S.), Nursing Administration
Elmhurst College 1979 — 1985
Bachelor of Science (B.S.), Nursing
Immaculate Heart of Mary
Joint Commission Resources August 2009 - Present
Joint Commission Resources August 2009 - April 2014
Joint Commission Resources November 2005 - August 2009
Skills
Non-profits, Newsletters, Microsoft Excel, Public Speaking, Change Management, Microsoft Office, Strategic Planning, Hospitals, Healthcare, Proofreading, Nonprofits, Customer Service, Public Relations, Marketing Communications, Process Improvement, Leadership, PowerPoint
Education
College of DuPage 2012 — 2016
Paralegal Studies
Green River Community College 1992 — 1994
N/A, Forestry
Alliance of Chicago March 2010 - Present
Joint Commission Resources March 2008 - March 2010
Skills
Quality Improvement, Process Improvement, EMR, Healthcare, Project Management, Healthcare Information..., Hospitals, Microsoft Office, Nonprofits, Customer Service, New Business Development, Public Speaking, Training, Performance Improvement, Strategic Planning, Data Analysis, Program Development, Healthcare Management, Clinical Research
Education
Benedictine University
Joint Commission Resources April 2008 - November 2011
Westwood College November 2005 - April 2008
Skills
Staff Development, Strategic Planning, Non-profits, Budgets, PeopleSoft, Accounts Payable, Account Reconciliation, Nonprofits, GAAP, Project Management, Financial Accounting, Payroll, Financial Statements, Process Improvement, Microsoft Word, Microsoft Office, Training, Variance Analysis, Financial Analysis, Team Building, Leadership, Accounting, Time Management, Auditing, Forecasting, Finance, Access, Financial Reporting, Customer Service, Human Resources, Policy, Invoicing, Analysis, Management, QuickBooks, Microsoft Excel, Accounts Receivable, Sarbanes-Oxley Act, Outlook, Mergers & Acquisitions, Internal Controls, Spreadsheets, Employee Benefits, Risk Management, Change Management, Student Financial Aid, Business Process..., Enrollment Management, Leadership Development, Resume Writing
Education
Roosevelt University
Master of Science, Accounting
Joint Commission Resources October 2010 - Present
ALS Association- 2010 - Present
JCR September 2004 - Present
Lancaster Regional Medical Center 2001 - 2004
Sentara Williamsburg Community Hospital 1996 - 2001
Skills
Healthcare Management, Hospitals, Patient Safety, Healthcare, JCAHO, Healthcare Information..., Healthcare Consulting, EMR, Nursing, Ambulatory, Quality Improvement, EHR, Clinical Research, Informatics, Accreditation, Performance Improvement, Medicare, Inpatient, Critical Care, Process Improvement, HIPAA, Healthcare Industry, Health Policy, Public Health, Managed Care, Home Care
Education
Medical College of Virginia/Virginia Commonwealth University 1990 — 1992
Master of Science, Health Administration
University of Delaware 1983 — 1987
Master of Science, Nursing
Wilkes University 1978 — 1981
Bachelor of Science, Nursing
The Joint Commission January 2011 - April 2014
Joint Commission Resources February 2009 - January 2011
Joliet Franciscans October 2006 - October 2008
BP May 2006 - October 2006
Northern Illinois University August 2005 - May 2006
Skills
Instructional Design, Editing, Training, Process Improvement, Adobe Creative Suite, Adobe Acrobat, Microsoft Office, Graphic Design, Email Marketing, Educational Technology, HTML, CSS, Six Sigma, Change Management, Public Speaking, Public Relations, Marketing, Media Relations, Web Content, Project Management, Creative Problem Solving, Adobe Connect, Technology Needs..., Articulate Studio, Multimedia, Teaching, E-Learning, Press Releases, Content Development, Program Management, Yellow Belt, Green Belt, Technical Writing, Blogging, Proofreading, Publications, Blackboard, Multimedia Project..., Innovative Problem..., Assessment, Writing, Communication, Articulate Suite, Camtasia, Leadership, Software Documentation, Learning Management..., Distance Learning, Quality Assurance, Analysis
Education
Northern Illinois University 2005 — 2007
M.A., Communication: Media Studies
University of St. Francis 2000 — 2004
B.A., Mass Communication: Graphic Arts, Advertising/ PR
Joint Commission Resources March 2008 - Present
Education
National Louis University
MA, Counseling-Psych
Laff Associates ConsultantStrategic Healthcare ProgramsOctober 2006 - Present
Medline Industries, Inc. October 2006 - Present
The Corridor Group 1997 - Present
The Corridor Group 1997 - 2011
Joint Commission Resources 1994 - 2003
Caremark / Coram 1994 - 1996
Northwestern Memorial Home Care Services 1988 - 1994
Skills
Data Analysis, Home Care, Compliance, Clinical, Performance Improvement, Medicare, Nursing, Healthcare, Process Improvement, Change Management, Healthcare Management
Education
University of Illinois Springfield 1981 — 1984
BSN, Health Care; Nursing
Eastern Illinois University 1976 — 1979
BA, Health Care Administration
Hackensack University Medical Center March 2014 - Present
Joint Commission Resources June 2010 - Present
Sustainable Hospital Solutions April 2010 - Present
Lenox Hill Hospital July 2012 - March 2014
New York Presbyterian Hospital April 2003 - April 2010
New York Hospital Queens October 1993 - April 2003
Nassau Medical Center January 1991 - September 1993
Westchester Medical Center January 1984 - September 1989
Skills
JCAHO, Facilities Management, Emergency Management, Security, Sustainability, Food Service, Technical Support, Environmental Services, Leadership Development, Patient Safety, Healthcare Management, Hospitals, Healthcare, Healthcare Information..., HIPAA, Quality Improvement, Medicine, Process Improvement, Healthcare Consulting, Public Health, EMR, Program Management, Leadership, Performance Improvement, Strategy, Management, Physicians, Nursing, Safety, Informatics, Accreditation, Physician Relations, Revenue Cycle, Critical Care, Medicare, Team Building, EHR, Healthcare Industry, Health Policy, Epic Systems, Ambulatory, Practice Management, Medicaid, Cerner, Inpatient, Home Care, CPOE, Clinical Research
Education
LIU Post
MPA, Health Administration
Joint Commission Resources March 2014 - Present
Allscripts Healthcare Solutions May 2007 - March 2014
Allscripts May 2007 - October 2011
Skills
Allscripts Enterprise..., Optimization, HL7, EHR, Solution Implementation, Software Project..., Order Management, Leadership, Management, Training, Enterprise Software, Testing, Team Leadership, Project Planning, Healthcare, Consulting, Resource Management, Healthcare Information..., Software Implementation, Visio, Integration, Software Documentation, Process Improvement, Salesforce.com, Healthcare Consulting, CPOE, Practice Management, Health Information..., Project Management, Hospitals, Healthcare Industry, SharePoint, EMR, Ambulatory, Health Information..., ICD-10, Information Technology, eHealth, Hands-on Training, GoLive, Documentations, ICD-9, PACS, Requirements Gathering, Analysis, Ambulatory Care, Professional Services
Education
University of Illinois at Chicago 2003 — 2007
BS, Health Information Management
University of Illinois at Chicago 2003 — 2007
Bachelor of Science (BS), Health Information/Medical Records Administration/Administrator
American Academy of Orthopaedic Surgeons August 2014 - Present
Joint Commission Resources June 2012 - Present
Northwestern University, Feinberg School of Medicine August 2013 - July 2014
University of Illinois at Chicago June 2010 - August 2013
McGraw-Hill Education April 2007 - March 2009
McCormick Theological Seminary August 2006 - March 2007
Wednesday Journal, Inc. January 2005 - May 2006
Wednesday Journal, Inc. June 2003 - December 2004
Skills
Publishing, Editorial, Editing, Research, Copy Editing, Feature Articles, Mac, Social Media, Fact-checking, Freelance Writing, Publications, Budgets, InCopy, Proofreading, Books, Online Publishing
Education
Dominican University 2010 — 2012
Bachelor's degree, Medical Science
University of Illinois at Urbana-Champaign 1999 — 2003
B.S., Journalism
Canyon del Oro High School
Passport Health Communications 2009 - 2010
Joint Commission Resources 2008 - 2009
AIdentity Matrix Inc. 2006 - 2008
LabCorp 2003 - 2006
Axciom 1998 - 2001
Creative Automation 1988 - 1997
Skills
JavaScript, ASP.NET, SQL, Microsoft SQL Server, PL/SQL, Visual Basic, AJAX, C#, MVC, Windows Server, Active Directory, ASP.NET AJAX, JSON, Databases
Education
Elmhurst College 2001 — 2003
Bachelor's degree, Computer Science, 3.0
LifeWatch April 2014 - December 2014
United Airlines May 2013 - October 2013
Joint Commission Resources October 2012 - April 2013
Chamberlain February 2012 - September 2012
Skills
FrameMaker
Education
Luther College
Bachelor of Arts (B.A.), English
American Society of Retina Specialists February 2013 - Present
American Society of Anesthesiologists April 2012 - January 2013
American College of Prosthodontists April 2010 - March 2012
American College of Prosthodontists April 2008 - April 2010
Foley & Lardner LLP January 2007 - December 2007
Joint Commission Resources June 2006 - January 2007
CNA June 2005 - August 2005
Chicago Department of Transportation June 2004 - January 2005
Skills
Marketing Communications, Public Relations, Social Media, Non-profits, Microsoft Office, Project Management, Website Development, Web Content, Integrated Marketing, Nonprofits, Marketing, Press Releases, Media Relations, Newsletters, Copywriting, Event Planning
Education
Roosevelt University 2006 — 2008
M.S., Integrated Marketing Communications
Purdue University 2002 — 2006
B.A., English
Joint Commission Resources July 2010 - Present
Skills
Quality Improvement, Healthcare, JCAHO, Patient Safety, Accreditation, Nonprofits, Public Speaking, Strategic Planning, Public Relations, Change Management, Leadership Development, Training, Team Building, Strategy
Education
Loyola University New Orleans 1986 — 1990
Bachelor of Arts, Public Relations
Joint Commission Resources October 2014 - Present
Joint Commission Resources November 2007 - October 2014
Focused Health Solutions March 2004 - November 2007
Reason Products March 2001 - August 2002
T&T Marketing Communications, Inc August 1992 - October 2000
Skills
Marketing Management, Marketing Strategy, Email Marketing, Direct Marketing, Social Media Marketing, Marketing Communications, Process Improvement, Web Project Management, Web Analytics, Web Content, Email Strategy, Creative Strategy, Strategic Planning, Digital Strategy, Product Marketing, Product Launch, Video, Team Leadership, CRM, Competitive Analysis, Cross-functional Team..., E-commerce, Leadership, Market Research, Marketing, Product Development, Strategy
Education
Joint Commission Robust Process Improvement 2008 — 2009
Certified Green Belt
Roosevelt University
Masters of Business Administration, Strategy
Southern Illinois University, Carbondale 1988 — 1992
Bachelor of Science, Marketing
International Joint Commission February 2012 - Present
Prince Sultan Military College of Health Science January 2012 - October 2012
Joint Commission Resources June 2000 - February 2012
Skills
Contract Negotiation, Organizational Change, 0rganization development, Editing, Product Design, Process Improvement, Program Management, Change Agent, Financial Analysis, Physician Joint..., Certified Yellow Belt..., Adjunct Faculty @..., Global Healthcare..., Multiple Site..., High-Impact Decision..., Risk Assessment, Strong Negotiation..., Governing Board..., Team Management, Quality Measurement..., Positive Mentor, Cost-Cutting..., Strategic Planning, Change Management, Negotiation, Risk Assessment, Operations Management, Management, Strategic Planning, International..., Local and Global..., Ability to Separate &..., Managing Complex..., Multiple Site Global..., Consensus Builder, Quality Improvement, Healthcare Consulting, Team Management, Leadership, Healthcare, Performance Improvement, Business Development, Policy, Leadership Development, Accreditation, Healthcare Management, Training, Patient Safety, Health Policy, Team Building
Education
Walden University 1990 — 1992
PhD, Organizational Management, Psychology
Univerisity of Illinois 1973 — 1975
MSW, Organization management
Saint Mary's University of Minnesota 1968 — 1972
BS, Psychology
Joint Commission Resources December 2013 - Present
Joint Commission Resources June 2013 - Present
Joint Commission Resources April 2008 - June 2013
Blessing Hospital August 1998 - May 2008
Skills
Patient Safety, JCAHO, Healthcare, Hospitals, Performance Improvement, Accreditation, Home Care, Process Improvement, Quality Management, Compliance, Data Analysis, Healthcare Consulting, Healthcare Information..., EMR, Healthcare Management, Informatics, HIPAA, EHR, Nursing, Revenue Cycle
Education
Ottawa University
BA Health Administration, Health Administration
Stanford Hospital & Clinics March 2014 - Present
Joint Commission Resources January 2000 - Present
Stanford Hospital & Clinics April 2010 - March 2014
Kaiser Permanente May 2007 - April 2010
VA Palo Alto Healthcare System April 2004 - May 2007
Fremont Hospital/Ardent Health Services June 2001 - April 2004
Joint Commission May 1997 - December 2003
California College of Podiatric Medicine/Pacific Coast Hospital July 1996 - June 1998
California College of Podiatric Medicine May 1994 - June 1996
Skills
Accreditation, JCAHO, Healthcare Management, Patient Safety, Hospitals, Healthcare, Nursing, Performance Improvement, Healthcare Information..., Process Improvement, Medicare, Quality Management, Healthcare Consulting, EHR, Quality Improvement, Ambulatory, Critical Care, EMR, Epic Systems, HIPAA, Health Policy, Informatics, Healthcare Industry, Managed Care, Public Health
Education
Isenberg School of Management, UMass Amherst 2001 — 2004
MBA, Business
California College of Podiatric Medicine 1980 — 1984
Doctorate of Podiatric Medicine, Podiatric Medicine/Podiatry
Joint Commission Resources October 2011 - Present
Skills
Healthcare, Process Improvement, Cross-functional Team..., Healthcare Management, Strategic Planning, Performance Improvement, Healthcare Information..., Patient Safety, Quality Improvement, Hospitals, Accreditation, EMR, Healthcare Consulting, Quality Management, Nursing, JCAHO, Leadership, Team Building, Project Management, Public Speaking
Education
Northern Illinois University
Bachelor of Science, Accountancy
Joint Commission Resources March 2004 - Present
Sofitel Chicago O'Hare January 1990 - March 2004
Education
Saint Xavier University 1985 — 1989
BA, Business: Marketing & Management
Joint Commission Resources March 2012 - Present
American College of Healthcare Executives August 1981 - May 2010
American College of Healthcare Executives 1998 - 1999
American College of Healthcare Executives 1997 - 1998
Education
Elmhurst College 2000 — 2005
BA, Business Management/Information Technology
Joint Commission Resources January 2014 - Present
Joint Commission Resources August 2011 - January 2014
Catamaran August 2011 - August 2012
JP Morgan Chase June 2011 - August 2011
The Joint Commission June 1998 - May 2011
Comdisco January 1997 - June 1998
Comdisco January 1993 - January 1997
Comdisco June 1990 - June 1993
Skills
Integration, Healthcare Information..., Visio, Business Analysis, Process Improvement, Requirements Analysis, SDLC, Quality Assurance, Analysis, Project Management, Software Documentation, SharePoint, Microsoft SQL Server, Software Development, Databases, Project Planning, Access, Crystal Reports, Business Intelligence, Requirements Gathering, Database Design, Business Process..., Troubleshooting, ASP.NET, Software Project..., SQL, IT Strategy, HTML, XML, Agile Methodologies, SSRS, Data Warehousing, SSIS, Data Analysis, MS Project, ETL, Data Modeling, HIPAA
Education
Illinois State University 1984 — 1988
Bachelor of Science, Comprehensive Program in Business Management
Illinois State University
Joint Commission Resources July 2015 - Present
Air Force Medical Support Agency February 2008 - July 2015
Texas Health Resources March 2005 - February 2008
TDIndustries April 2001 - March 2005
Honeywell June 1999 - January 2000
Honeywell November 1996 - June 1999
Skills
Engineering Management, Construction Management, Facilities Management, Recruiting, Sales Operations, Operations Management, Process Scheduler, Contract Negotiation, Budgets, Team Building, Process Improvement, Contract Management, Strategic Planning, Energy Management, Project Management, Analysis, Change Management, Construction, Continuous Improvement, Contractors, Cross-functional Team..., Customer Satisfaction, Customer Service, Employee Relations, Energy, Energy Conservation, Energy Efficiency, Engineering, Facilities Operations, HVAC, Healthcare, Inventory Management, LEED, Leadership, Leadership Development, MS Project, Maintenance Management, Management, Manufacturing, Microsoft Excel, Microsoft Office, Military, Negotiation, Policy, Procurement, Program Management, Project Coordination, Project Planning, Proposal Writing, Purchasing
Education
The University of Dallas
MBA, Health Administration
The University of Texas at Arlington
BSME, Mechanical Engineering
Joint Commission Resources May 2012 - Present
The Joint Commission 2004 - September 2012
The Joint Commission 2004 - 2004
Skills
Salesforce.com, Home Care, Project Management, Six Sigma, Coaching, Program Management, Business Development, Customer Service, Sales, Healthcare Consulting, CRM, New Business Development, Relationship Management, Marketing, Microsoft Office
Education
Northern Illinois University
MPH, Health Services Management
University of Iowa
BBA, Marketing
Landauer, Inc. 2015 - Present
Joint Commission Resources 2011 - 2013
UHC 2002 - 2011
Underwriters Laboratories April 1999 - June 2002
Loyola University Health System 1996 - 1999
La Grange Memorial Health System January 1991 - January 1996
Edelman April 1988 - January 1991
American Medical Association 1984 - 1988
Skills
Strategic Planning, Creative Problem Solving, Project Implementation, Performance Improvement, Writing, Marketing Communications, Change Management, Collaborative, Focus On Results, Blogging, Customer Service, Healthcare, Organizational..., Public Relations, Problem Solving, Internal Communications, Strategic Communications, Marketing Strategy, Social Networking, Brand Development, Corporate Communications, Media Relations, Press Releases, Integrated Marketing, Brand Management, Project Management, Marketing, Newsletters, Focus Groups, Cross-functional Team..., Leadership Development, Editing, Public Speaking, Market Research, Team Building, Leadership, Social Media Marketing, Advertising, Event Management, Non-profits, Marketing Management, Digital Marketing, Fundraising, Trade Shows, Online Advertising, Crisis Communications, Copywriting, Online Marketing, Event Planning
Education
Loyola University of Chicago
MSOD, Organizational Development
Northern Illinois University
Bachelor of Science, Journalism
Joint Commission Resources September 2014 - Present
Education
National Louis University 2013 — 2015
MHA, Heatlh Care
TeleTracking Technologies December 2013 - Present
Joint Commission Resources January 2008 - Present
SRM Healthcare Solutions October 2004 - January 2008
Duke University Medical Center January 2001 - October 2004
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Program Management
Education
Duke University 1987 — 1988
MSN, Nursing Administration
East Carolina University 1973 — 1977
BSN, Registered Nursing/Registered Nurse