Experience
Genesys  December 2013 - Present
eGain Communications  May 2011 - December 2013
PSR Associates (formerly Phoenix Strategic Resources)   July 2008 - May 2011
Rolta International  April 2006 - April 2008
Computer Associates  2004 - 2006
Jefferson County Commission  January 2002 - April 2004
Tech Providers, Inc  February 2002 - November 2002
Nationtax   2000 - 2002
Just for Feet   1998 - 2000
SkyTel  1990 - 1997

Skills
Enterprise Software, CRM, Solution Selling, SaaS, Pre-sales, Professional Services, Cloud Computing, Business Development, IT Service Management, Direct Sales, Management, Consulting, Sales, Sales Process, Information Technology, Project Management, Integration, Software, Software Industry, Lead Generation, Salesforce.com, Managed Services, Call Center, Process Improvement, SDLC, Sales Enablement, Channel Partners, Customer Interaction, Call Centers, Software Development, Go-to-market Strategy, Project Portfolio..., Business Alliances, Change Management, E-commerce, Unified Communications, Self Service, Partner Management, Multi-Channel Customer..., Knowledge Management..., Customer Experiece, Web Self-Service, CXO level engagement, Omnichannel, Contact Center..., Customer Experience..., Customer Engagement, Customer Service, Customer Journey Mapping, business silos

Education
Louisiana Tech University   1980 — 1986
Bachelor of Arts (BA), General Studies, Tech Writ, EE

Experience
TNT Investigations, LLC   January 2012 - Present
MLQ Attorney Services  July 2011 - Present
Brown Shoe Company  July 2010 - June 2011
CVS/ Caremark  January 2000 - January 2010
Just For Feet   February 1999 - October 1999
Reebok International, Ltd  January 1997 - February 1999
Foot Locker  September 1985 - February 1997

Skills
Customer Service, Inventory Management, Loss Prevention, Sales, Profit, Time Management, Skip Tracing, Due Process, Courthouse Filings and..., Speed, Efficiency, Selling, Quality Assurance, Problem Solving, Forecasting, Inventory Control, Climate Change..., Civil Litigation, Data Entry, Employee Training, Legal Assistance, Hiring, Legal Research, Legal Documents, Legal Writing, Management, Recruiting, Retail, Training, Trials

Education
LSU Shreveport   1985 — 1988
Associates, Business Administration

Experience
Rite Aid  June 2013 - Present
Adaptive Integrated Methods   May 2012 - July 2013
Affiliated Computer Services  December 2010 - May 2012
RENT A CENTER  December 2007 - July 2009
COX TARGET MEDIA INC   February 2004 - December 2006
Finish Line  August 2000 - August 2001
JUST FOR FEET   November 1998 - January 2000

Skills
Training, Inventory Management, Management, Customer Service, Access, Logistics, Sales, Outlook, Microsoft Excel, Data Entry, SAP, Time Management

Education
Ultimate Medical Academy   2011 — 2013
Diploma, Pharmacology, 3.6

ITT Technical Institute   2009 — 2010
BS, Computer Networking and Information Securities

North Carolina Wesleyan College   1996 — 1999
N/a, Marketing, Buisness Management, Networking systems

Experience
Academy Sports + Outdoors  October 1998 - September 2013
Just For Feet   July 1994 - September 1998

Skills
P&L Management, Retail, Apparel, Inventory Management, Merchandising, Inventory Control, Visual Merchandising, Forecasting, Sales, Product Development, Footwear, Team Building, P, Profit, Store Management

Education
The University of Texas-Pan American
Bachelor of Business Administration (BBA), Marketing

Experience
Pink Property Investments, LLC   July 2012 - Present
Burlington Stores, Inc.   March 2013 - July 2014
Best Buy  February 2012 - July 2012
Best Buy  September 2008 - February 2012
Best Buy  March 2007 - September 2008
Best Buy  August 2003 - March 2007
Best Buy  2002 - 2003
Best Buy  2000 - 2002
Sports Authority  1998 - 2000
Just For Feet   1997 - 1998

Skills
Loss Prevention, Store Management, Merchandising, Retail, Inventory Management, Inventory Control, Profit, Visual Merchandising, Customer Satisfaction, Big Box, P&L, Sales, Customer Service, Leadership, Store Operations, Event Planning, Microsoft Excel, Multi-unit, Multi-Unit

Education
Middlesex County College
Business Administration and Management, General

Experience
Mia M. Moore-Taylor (Independent Consultant)   July 2014 - Present
Peralta Community College District (College of Alameda) & Berkeley Adult School Career Center   October 2014 - June 2015
CareerSource Tampa Bay  April 2013 - July 2014
Family Literacy Academy of Tampa Bay   2012 - 2013
Louisiana Delta Community College  2011 - 2012
JPMorgan Chase  2009 - 2011
Derbyshire County Council Social Services   2005 - 2008
Prontaprint Manchester   2001 - 2004
Fulfillware   1996 - 1999
Just For Feet   1995 - 1996

Skills
Staff Development, Training, Resume Writing, Public Speaking, Community Outreach, Teaching, Policy, Team Leadership, Research, Customer Service, Microsoft Office, Adult Education, Workshop Facilitation, Project Planning, Organizational..., Leadership Development, Team Building, Coaching, Management, Budgets, Operations Management, Project Management, Software Documentation, Curriculum Development, E-Learning, Computer Proficiency, Mentoring, TABE Assessment..., Pre-GED Examination..., Teacher/Student..., Recruiting, Interviews, Employee Training, Career Counseling, Human Resources, Hiring, Interviewing Skills, Presentations, Teaching Adults, Meeting Planning, Leading Meetings, Leadership, Nonprofits, Career Development, Workplace Coaching, Workshop Development, Workforce Development, Program Development, Higher Education, Time Management

Education
University of South Florida   2014 — 2018
Doctor of Philosophy (Ph.D.) - Pursuing, Career and Workforce Education

Northwestern State University   2011 — 2012
Master of Arts, Adult Education, 4.0 GPA

University of Louisiana at Monroe   2010 — 2011
Bachelor's degree, Social Science Concentration

Arkansas State University   2008 — 2010
Studied Sociology and Anthropology, Sociology and Anthropology

Experience
JLL  October 2011 - Present
TriVita  September 2010 - September 2011
Countrywide Financial / Bank of America   May 2006 - August 2009
Ace Mortgage Funding  June 2003 - March 2006
LAI Southwest   November 2000 - November 2003
just for feet   1995 - 1998
County of Somerset  1989 - 1992

Skills
Operations Management, Project Management, Budgets, Accounts Payable, Leadership, Marketing, Training, Procurement, Business Continuity, Purchasing, Payroll, Vendor Management, Customer Service, Real Estate, Recruiting, Team Building, Property Management, Retail, Process Improvement, Contract Negotiation, Project Planning, Management

Education
Rutgers University-New Brunswick   1990 — 1992
Administration of Justice

Raritan Valley Community College   1987 — 1989
AA, Law Enforcement

Experience
Star Local Media  June 2014 - Present
Star Local Media  April 2011 - June 2014
Star Community Newspapers  September 2009 - March 2011
Star Community Newspapers  January 2008 - August 2009
Star Community Newspapers  May 2006 - December 2007
Advantage Rent A Car  August 2004 - April 2006
Big 5 Sporting Goods  April 2002 - May 2004
Just For Feet   1998 - 2002

Skills
Advertising, Sales Management, Account Management, Newspaper, Email Marketing, Online Advertising, Marketing Strategy, Marketing Communications, Marketing, Sales, New Business Development, Lead Generation, Team Building, Advertising Sales, Public Relations, Customer Service, Digital Media, Operations Management, Management, Digital Marketing, Publishing, B2B, Cold Calling, Direct Marketing, Direct Mail, Salesforce.com, Newspapers, Social Networking, Sales Presentations, Media Planning, Customer Retention, SEO

Education
Midwestern State University   2002 — 2004
BBA, Business Management

Experience
HAY Online Media   October 2012 - Present
Haitian American Youth Online, Inc.   October 2010 - Present
Day to Day Finance   2015 - 2015
Alorica Sales - Directv Sunrise, FL   July 2013 - January 2014
Artisan Foods   May 2003 - April 2013
Remer & George-Pierre Law Office   April 2005 - October 2005
Pain Management Center  October 2002 - October 2003
Executive Caterers of Hollywood   May 1995 - June 2002
Just for Feet   October 2000 - October 2001

Skills
Online Research, Social Media, Youth Entrepreneurship, Entrepreneurship..., Internet Entrepreneur, Youth Engagement, Market Research, Non-profits, Entrepreneurship, Microsoft Office, Editing, Event Management, Public Speaking, Public Relations, Social Media Marketing, Online Advertising, Social Networking, Online Communications, Nonprofits, Community Outreach, Facebook, Email Marketing, Fundraising, Team Building, Strategic Planning, Event Planning, Leadership, Customer Service, Outlook, Sales, Online Marketing, Blogging, SEO, Research, Project Management, Management, Team Leadership, Microsoft Excel, Training, Program Management

Education
Florida Atlantic University   2007 — 2010
Withdrew, life happens, Biological Sciences

South Broward High School   1996 — 2000
General Ed, Gen Ed

Keiser College   2001 — 2004
Associate of Science (A.S.), Medical/Clinical Assistant

Experience
Community Management Associates  April 2015 - Present
Community Management Associates  July 2013 - Present
Community Management Associates  January 2010 - June 2013
John Wieland Homes (dba Neighborhood Management Associates)   October 2007 - January 2010
The Atlanta Pride Committee, Inc.   2001 - 2010
Summerbrooke Homeowners Association Inc   August 2003 - October 2007
Extended Stay Hotels  March 1997 - October 2004
Just For Feet   March 1996 - March 1997
Hampton Inn & Suites Hotels   May 1995 - March 1996
Drury Hotels  January 1992 - May 1995

Skills
Budgets, Property Management, Residential Homes, Negotiation, Customer Service, Accounts Payable, Real Estate, Real Estate Development, Management, Leadership, Team Building, Event Planning, Microsoft Office, Accounting, Contract Management, Outlook, Microsoft Excel, Human Resources, Sales, Training, Strategic Planning, Financial Analysis, Employee Training, Process Improvement, Hotels, General Ledger, Coaching, Business Planning, Operations Management, Time Management, Accounts Receivable, Condos, Single Family Homes, Association Management, Contract Negotiation, Forecasting, Customer Satisfaction, Leases, Due Diligence, Marketing, Commercial Real Estate, Real Estate Transactions

Education
American InterContinental University   2004 — 2006
Bachelors, Computer Science - Networking

University of Louisiana at Monroe   1983 — 1985
Associates, Accounting

Experience
FedEx Tech Connect  April 2014 - Present
FedEx Tech Connect  July 2012 - April 2014
Regions Bank  September 2010 - January 2012
Sharp- Market Source   May 2010 - October 2010
Carnival Food   February 2010 - August 2010
Extra Space Storage  November 2007 - July 2009
LIDS Sports Group  February 2006 - February 2008
Blockbuster Video  June 2004 - December 2005
Just for Feet   February 2003 - June 2004

Skills
Inventory Control, Customer Service, Loss Prevention, Microsoft Excel, Shipping, Hiring, Call Centers, Sales Management, Inventory Management, Operations Management, Microsoft Office, Data Entry, Management, Microsoft Word, Outlook, Teamwork, Team Building, Telephone Skills, Store Management, Merchandising, Banking, Leadership

Education
Trezevant High School

Southwest Tennessee Community College
Associate's degree, Business And Commerce

Experience
United Data Technologies  January 2015 - Present
Miami-Dade County Public Schools  July 2006 - January 2015
Doral Academy Charter Middle   August 2005 - June 2006
Foot Locker  June 2004 - August 2005
Just for Feet   June 2000 - May 2005

Skills
Curriculum Development, Curriculum Design, Educational Leadership, Classroom, Lesson Planning, Classroom Management, Educational Technology, K-12, Tutoring, Teaching, Teacher Training, Differentiated..., Team Management, Communication Skills, Instructional Technology, Staff Development

Education
Florida International University   2001 — 2005
Bachelor's of Science, Social Studies Education

Experience
Alto Music  November 2013 - Present
Chester Volunteer Ambulance Corp   January 2014 - Present
CHESTER VOLUNTEER AMBULANCE CORPS   January 2013 - December 2013
CUnet  October 2012 - November 2013
CUnet  April 2010 - June 2011
LexisNexis  March 2008 - April 2010
Lugz   February 2007 - March 2008
Le Gourmet Chef  May 2006 - February 2007
Brownells Inc  August 2004 - June 2006
Just For Feet   June 2000 - June 2004

Skills
Email Marketing, HTML, Content Management, Strategic Planning, SEO, Dreamweaver, Marketing, Photoshop, Flash, PPC, Affiliate Marketing, E-commerce, Google Analytics, SEM, Landing Page..., Web Analytics, Link Building, Social Media Marketing, Lead Generation, Google Adwords, Online Marketing, Analytics, Web Marketing, Omniture, WebTrends Analytics, Online Reputation..., Search Advertising, Blogging, Keyword Research, Online Lead Generation, Conversion Optimization, Google Webmaster Tools, Interactive Marketing, Mobile Marketing

Education
Cittone Institute   1999 — 2000
Certification, Computer Progmming / Web Devlopment

State University of New York at Delhi   1996 — 1998
Culinary Arts

SUNY Empire State College
BS, Marketing

Experience
BancorpSouth Insurance Services, Inc.   August 2015 - Present
Birmingham Chapter of the Links, Incorporated   June 2012 - Present
BBVA Compass  October 2007 - August 2015
City of Birmingham  October 2010 - October 2011
2010 Leadership UAB Class   January 2010 - December 2010
Saks Incorporated  July 2000 - October 2007
Just For Feet   1995 - 2000

Skills
PeopleSoft, College Recruiting, Business Networking, Grants, Corporate Communications, Recruiting, Policy, Leadership, Human Resources, Strategy, Fundraising, Leadership Development, Public Speaking, Program Management, Sales, Management, Training, Nonprofits, Benefits Administration, Strategic Planning, Analysis, Team Building, Onboarding, Employee Benefits, Non-profits, HRIS, Budgets, Staff Development

Education
University of Alabama

Experience
NB Chattanooga, LLC   October 2003 - Present
The Athlete's Foot  February 2000 - August 2002
Just For Feet   February 1996 - January 2000
Foot Locker  1990 - 1996

Skills
Footwear, Retail, Merchandising, Visual Merchandising, Apparel, Customer Service, Loss Prevention, Profit, Sales, Inventory Control

Education
Methodist University   1988 — 1990
none, PTM Professional Tennis Management

Mitchell College   1987 — 1988
Liberal Arts

Experience
Eminent Domain Software   January 2014 - Present
WideOrbit  September 2012 - December 2013
OneDomain, Inc.   September 2003 - September 2012
One Domain, Inc.   September 2003 - September 2012
Marketron  2002 - 2003
Marketron International  2001 - 2003
NationTax Online   2001 - 2002
NationTax   2000 - 2002
Just For Feet   2000 - 2001
US Army  September 1964 - October 1992

Skills
Delphi, XML, C#, Microsoft SQL Server, Software Development, Agile Methodologies, Software Design, Software Engineering, Testing, Windows, SharePoint, Software Documentation, Requirements Analysis, Software Project..., Integration, SQL, Web Development, T-SQL, .NET, Visual Studio, Database Design, SSRS, Web Services, ASP.NET

Education
American Technological University   1977 — 1979
MS, Management Science

Universidad de Puerto Rico   1960 — 1964
Bachelor of Arts (B.A.), Physics, Military Science

Experience
New Creature Features, Inc.   July 2004 - Present
MyCoachOnline, Inc.   November 2004 - August 2007
footstar  2000 - 2004
just for feet   1999 - 2000
EWTN  1990 - 1994
EWTN - Eternal Word Television Network   1990 - 1994
EWTN GLOBAL CATHOLIC NETWORK   1990 - 1994

Skills
Team Building, Budgets, Editing, Customer Service, Training, Video Production, Television

Education
Auburn University   1981 — 1984

John Carroll High School

Experience
Loyal Source  April 2014 - Present
United States Air Force  2010 - 2013
United States Air Force  2004 - 2010
RadioShack  2003 - 2004
Just For Feet   2000 - 2003

Skills
Personnel Management, Sales, Sales Management, Marketing, Marketing Management, Executive..., Recruiting, Student Recruiting, Recruitment Advertising, Staffing Services, Permanent Staffing, Development & delivery..., Project Management, Resource Allocation, Records Management, Health Service..., Leadership, Military Experience, Military Training, Human Resources, Team-oriented, Team Management, Customer Service, Customer Satisfaction, Air Force, Temporary Placement, Program Management, Management, Government, Training, Team Building

Education
U.S. Air Force Recruiting School   2010 — 2010
Professional Selling Skills (PSS)

Community College of the Air Force   2004 — 2005
Health/Health Care Administration/Management

Flagler College   2003 — 2004
Sports Marketing

Lyman High School   1999 — 2003

Experience
Future Business Solutions, Inc.   March 2004 - Present
Just for Feet   January 1999 - March 2001
The New York Times Company  April 1986 - July 1995

Skills
Office Technology, Graphic Design, Sales Presentations, Sales Management, Forward Planning, Marketing, Forward Thinking, Connecting People, Cross-functional Team..., Forward Looking, Networking, Proactive self-starter, Small Business..., Project Management, Leadership, Product Development, Business Operations, Client Account..., Human Resources, Budget Process, Negotiations Expert, Employee Relations, Highly self-motivated, Market Research, Customer Oriented, Microsoft Office, Selling, Account Management, Direct Sales, B2B, Solution Selling, Staff Supervision, Computer Graphics, Outstanding people..., Major Accounts, Management, Business Development, Document Management, eCRM, Print Management, Account Planning, Managed Print Services, New Business Development, Software Industry, Customer Service, Sales, Sales Process, Rich Media, Document Imaging, Salesforce.com

Education
University of Maryland College Park   1983 — 1987
Bachelor of Arts (B.A.), Graphic Design

Collins College   2001 — 2004
Bachelor of Arts (B.A.), Visual communications & Marketing

Experience
Ross Stores  October 2006 - Present
Ross Stores  April 2006 - October 2006
Ross Stores  November 1998 - April 2006
Just for Feet   October 1997 - October 1998
adidas  May 1994 - October 1997
Champs Sports  February 1991 - February 1994

Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Leadership, Multi-unit, Profit, Inventory Management, Retail, Inventory Control, Shrinkage, Big Box, Driving Results, New Store Openings, Store Operations, Planograms, Training, CPFR, Associate Development, POS, Merchandise Planning, Customer Satisfaction, People Development, Accountability, Apparel, P&L Management, New Store Development, District Management, Assortment, Multi-Unit Management, Hiring, Trend Analysis, Income Statement, Retail Sales, JDA, Window Displays, Customer Experience, Grocery, Department Stores, Private Label, Multi-channel Retail, Multi-unit Retail..., Specialty Retail, Distribution Center..., Footwear, Employee Training, Asset Protection, Succession Planning, Expense Management

Education
Austin Community College   1986 — 1988
Architectural Drafting and Architectural CAD/CADD

TSTI Waco, TX   1983 — 1985
Trade School Completion, HVAC and Refrigeration Maintenance Technology/Technician

Experience
UDCI Film School   July 2000 - Present
Just For Feet   March 1997 - August 2000

Skills
Public Relations, Management, Film, Film Production, Social Media, Editing

Education
Universidad de las Californias, S.C.   2009 — 2011
MBA, EDUCATION

UABC   2007 — 2008
Minor in event production, Film Industry

Universidd de las Californias Internacional   2002 — 2005
Mayor, COMMUNICATION SCIENCE, FILM

Experience
Banana Republic  January 2015 - Present
Ulta  September 2012 - September 2014
Talbots  May 2012 - August 2012
bath and body works  December 2001 - May 2012
Sports Authority  July 2001 - December 2001
Just For Feet   September 1995 - July 2001

Skills
Training Skills, Customer Experience, Visual Merchandising, Retail Management, Customer Retention, Customer Service, Storage Management, Loss Prevention, Training, Store Management, Time Management, Store Operations, Customer Satisfaction, Sales, Profit, Sales Operations, Management, Team Building, Leadership, Human Resources, Inventory Control, Retail Sales, New Store Development, Driving Results, New Store Openings, Shrinkage, Associate Development, Merchandising, Retail, Inventory Management, Hiring, Sales Management, Fashion, Big Box, Recruiting, Apparel

Education
Texas Tech University   1985 — 1987

martin Highschool   1983 — 1985

Texas Tech University

Experience
AMERICAN EXCHANGE IMPORT AUTOS   August 2010 - Present
BEN FRANKLIN MOTORS   January 2004 - January 2010
NEW BALANCE LEXINGTON   January 2001 - January 2003
SUNCOM WIRELESS SALES   January 1999 - January 2001
Just For Feet   January 1997 - January 1999

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, Time Management, Teamwork, Retail, Account Management, Customer Retention, Sales, Training, Team Building, Leadership, Sales Management, Negotiation, Public Speaking, Inventory Management, Team Leadership, Strategic Planning

Education
University of Tennessee-Knoxville   2012 — 2014
Bachelor of Arts (B.A.), Psychology

Roane State Community College   2010 — 2012
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies

United States Marine Corps Reserve   1997 — 2001
Lance Corporal; Combat Engineer E-3, Combat Systems Engineering

Experience
University of Phoenix  June 2009 - Present
Advantage Sales & Marketing  March 2005 - May 2009
Ritz Camera  July 2004 - March 2005
Just For Feet   January 1996 - January 2004

Skills
Visual Merchandising, Academic Advising, Sales, Critical Thinking, Interpersonal..., Microsoft Office, Adult Education, Customer Service, Employee Training, Higher Education, Leadership Development, Merchandising, Staff Development, Team Building, Training, Leadership

Education
University of Phoenix   2011 — 2012
Master of Arts (M.A.), Adult Education and Training

Arizona State University West   2003 — 2008
Bachelor of Arts (B.A.), English

Experience
Titus HVAC a Johnson Controls Company   February 2012 - Present
Home Depot  March 2010 - December 2012
AT&T Mobility  February 2005 - February 2009
My Travel/DFW Tours   November 2000 - September 2003
Just For Feet   December 1995 - November 2000

Skills
Marketing, Sales, Customer Service, Training, Project Management, Team Building, Pricing, Contract Negotiation, Account Management, Management, Leadership, New Business Development, Strategic Planning, HVAC

Education
Collin County Community College   2010 — 2013
Communications

Western Michigan University   1988 — 1992
Communication and Media Studies

Experience
North Carolina State University  2006 - Present
Arizona State University  2001 - 2006
Pratt & Whitney  2000 - 2001
Just For Feet   1998 - 1999
International Baking Corporation   1993 - 1998
L. Knife & Son, Inc.   1991 - 1993

Skills
Supply Chain Management, Logistics Management, Logistics, Supply Chain, Leadership, Procurement, Process Improvement, Statistics, Higher Education, Microsoft Excel, Data Analysis, Project Planning, PowerPoint, Teamwork, Access, Analysis, Program Management, SPSS, Training, Operations Research, Strategic Planning, Teaching, Research, Microsoft Office, Project Management, University Teaching, Team Leadership, Inventory Management, Microsoft Word, Public Speaking, Time Management, Management, Operations Management

Education
Arizona State University - W. P. Carey School of Business   2001 — 2006
Ph.D., Business

Worcester Polytechnic Institute   1999 — 2000
MSOIT, Operations Management

McGill University   1985 — 1990
B. Eng, Civil Engineering / Minor Economics

Experience
Volkswagen Group of America  July 2012 - Present
Hand Family Companies   May 2000 - July 2012
Beasley Distributing Co. Inc.   May 2000 - April 2009
Valleybrook Golf and Country Club   April 1998 - May 2000
Valleybrook Golf and Country Club   1998 - 2000
Just For Feet   1997 - 1998

Skills
Windows Server, Troubleshooting, Windows 7, Computer Hardware, Servers, Active Directory, Networking, Technical Support, XP, Laptops, Windows XP, Windows, Workstations, Microsoft Exchange, Microsoft Certified..., Process Improvement

Education
Bryan College   2010 — 2011
of a B.S, Business Mgmt

New Horizons   2006 — 2010
MCSA, Information Technology

University of Tennessee-Knoxville   1993 — 1996
Art/Architecture - Communications

Experience
burton + BURTON  December 2004 - Present
The Athlete's Foot  September 2002 - December 2004
Just for feet   November 2000 - September 2002
Just for feet   January 1998 - November 2000
Just for feet   August 1996 - January 1998

Skills
Product Development, Product Marketing, Product Management

Education
The University of Georgia   1992 — 1996

Experience
Menswearhouse   April 2006 - October 2012
Menswearhouse   April 2005 - October 2012
Factory Brand Shoes  July 2004 - March 2006
Factory Brand Shoes  July 2004 - March 2006
Just For Feet   August 2000 - May 2004
Footlocker  June 1994 - August 2000

Skills
Merchandising, Inventory Control, Inventory Management, Leadership, Retail, Retail Sales, Sales, Store Management, Store Operations, Visual Merchandising, Sales Management

Education
University of Alabama
Bachelor of Arts (B.A.)

University of Alabama
Bachelor of Arts, Political Science

Experience
Access Marketing, Inc   2004 - Present
AmMark Global Marketing, Inc   2001 - 2004
American Mailing and Marketing, Inc   1997 - 2001
Just For Feet   1994 - 1996
LM Berry / Bellsouth Advertising and Publishing   1991 - 1994

Skills
Brand Development, Marketing Strategy, Advertising, Public Relations, Marketing Management, Strategic Planning, Strategy, Marketing, Product Development, B2B, Management, Social Media Marketing, Recruiting, New Business Development, Online Advertising, Integrated Marketing, Online Marketing, Marketing Communications, Email Marketing

Education
University of Alabama   1984 — 1990
Bachelor of Science, Marketing Communications

Experience
Pita Jungle  August 2011 - February 2013
Dos Gringos  March 2004 - January 2009
Half Moon  January 2004 - March 2005
Majerle's Sports Grill  September 2000 - February 2004
Gap Inc./Old Navy   May 1999 - September 2000
Just For Feet   April 1995 - May 1999

Skills
Customer Service, Business Strategy, Leadership, Team Building, Team Management, Strategic Planning, Sales Management, Sales Operations, Inventory Management, Public Relations, Negotiation, Microsoft Word, Personal Development, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Marketing, Event Management, Training, Event Planning

Education
Northern Arizona University   2010 — 2016
Pursuing a Business Degree with a Minor in Communications & Leadership, Business Administration and Management, General, Senior

Scottsdale Community College   2006 — 2010
Associate of Arts and Sciences (A.A.S.), International Business, Junior

Experience
Effex Management Solutions  October 2015 - Present
BP  May 2015 - August 2015
Encore, A Quintiles Company  August 2012 - November 2014
Insperity  February 2006 - August 2012
Insperity  May 2000 - February 2006
Reynolds and Reynolds  November 1997 - May 2000
Just for Feet   May 1997 - November 1997
Mobile Car Care   December 1996 - March 1997
AVIS  May 1995 - August 1995

Skills
Training, Customer Service, Human Resources, Analysis, CRM, Process Improvement, Project Management, Project Planning, Microsoft Office, Strategy, PowerPoint, Teaching, Performance Improvement, SharePoint, System Administration, Microsoft Excel, Microsoft Word, Research, Outlook, Product Development, Instructional Design, E-Learning, E-learning..., WebEx, Articulate Storyline, Blended Learning, Cornerstone OnDemand, Leadership, Change Management, Management, Employee Training, Onboarding

Education
John Brown University   1993 — 1996
Bachelor of Science (B.S.), Major: Business Administration with a Minor in Economics

Tulsa Community College   1992 — 1993
General Studies

Experience
State Farm  January 2015 - March 2015
Macy's  August 2014 - January 2015
Kohl's Department Stores  September 2006 - August 2007
Avenue  August 2005 - August 2006
DOTS  September 2004 - August 2005
La Quinta  January 2003 - September 2004
Albertsons  February 2002 - December 2002
Just For Feet   July 2001 - January 2002
Services Merchandise   September 1998 - June 2001
New Wave Hair Salon   September 1996 - August 1998

Skills
Customer Service, Cash Handling, Sales, Receptionist Duties, Retail, Inventory Management, Time Management, Customer Satisfaction, Merchandising, Microsoft Word, Teamwork, Cashiering, Retail Sales, Telephone Skills, Microsoft Office, POS, Cash Register, Data Entry, Store Operations, Fashion, Inventory Control, Visual Merchandising

Education
San Jacinto College   2003 — 2005
Cosmetology

Lincoln Academy
High School

Experience
Sun Devil Campus Stores (FHEG)   April 2011 - Present
Game Day Sales - Consulting   January 2004 - Present
Arizona State University  September 2000 - April 2011
The Team Shops   January 1999 - September 1999
Just For Feet   April 1996 - January 1999
Phoenix Suns  October 1989 - April 1996

Skills
Marketing, Retail, Leadership, Event Planning, Sales, Event Management, Advertising, Management, Social Media, Public Speaking, Customer Service, Marketing Communications, Time Management, Social Media Marketing, Budgets, Marketing Strategy, Fundraising, Community Outreach, Market Planning, Retail Sales, Training, Project Management, Microsoft Office, Strategic Planning, Data Analysis, Store Management, Microsoft Excel, Visual Merchandising, Program Management, Advertising Management, Retail Packaging, Retail Marketing, Product Planning, Product Management, Product Strategies, Marketing Management, Marketing Budget..., Agency Relationship..., Integrated Campaign..., End to End Campaign..., Campaign Strategy..., Team Leadership, New Business Development, Account Management, Cross-functional Team..., Integrated Marketing..., Merchandising, Facebook, Brand Management

Education
Keller Graduate School of Management of DeVry University   2001 — 2003
MBA, Finance

Arizona State University   1987 — 1998
BS, Marketing

Granada Hills High School   1984 — 1987
College prep, College Prep

Experience
Black Label Music Group   August 2011 - Present
Walmart  July 2004 - Present
OfficeMax  June 2003 - July 2004
Just For Feet   July 2000 - July 2003

Skills
Management, Professional Audio, Microsoft Office, Team Building, Audio Engineering, Operations Management, Audio Editing, Customer Service, Audio Post Production, MS Word, MS Excel, MS Access, MS Powerpoint, Logic Pro, Sales, Leadership, Microsoft Excel, Strategic Planning

Education
Florida Atlantic University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Marketing & Business Management, General, 3.135 GPA

Palm Beach Community College   2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General, 3.229 GPA

Experience
SMG irving Convention Center   November 2012 - Present
Iowa Events Center/Global Spectrum   October 2007 - December 2012
Fossil  July 2007 - October 2007
PUMA North America  July 2004 - July 2007
Just For Feet   September 1996 - May 2004
Dallas Burn, Major League   April 2003 - November 2003
Southern Methodist University  August 2002 - March 2003
Texas A&M University Athletics  January 2000 - January 2002

Skills
Event Management, Sports, Marketing, Customer Service, Event Planning, Hospitality, Management, Sponsorship, Leadership, Project Planning, Retail, Sports Marketing

Education
Texas A&M University   1999 — 2002
BS, Kinesiology w/ specialization in Sport Management

Collin County Community College
Associate of Science, General Studies

Experience
Rackspace, the #1 managed cloud company   October 2014 - Present
Inspired eLearning, Inc.   January 2012 - September 2013
Hytec Dealer Services, Inc.   January 2006 - July 2009
AOL Time Warner  September 2003 - October 2005
Ford Motor Company  August 1999 - July 2002
Just For Feet   August 1995 - January 1999

Skills
Marketing Strategy, Marketing, Sales Operations, Web Design, Management, Business Development, Customer Service, Customer Satisfaction, Sales, Training, Account Management, Strategic Planning, New Business Development, B2B, Sales Process, Salesforce.com, Online Marketing, Sales Management, Call Centers

Education
Rackspace Open Cloud Academy
Linux Admin/RHCSA

Northwestern University   2010 — 2011
Orthotics Certification

Texas A&M University   1997 — 1999
MBA, Marketing Focus

The University of Texas at San Antonio   1995 — 1997
BS, Interdisciplinary Studies (Education)

Texas Academy of Math and Science   1992 — 1994
Diploma, High School

Experience
Right Turn Promotions, LLC   April 2009 - Present
www.SpyderPrint.com   February 2012 - Present
Shapes Marketing, Inc   September 2008 - May 2009
Synergy Marketing LLC   July 2000 - June 2008
Just for Feet   January 1996 - August 1999
Kwikset - a StanleyBlackandDecker Company   June 1995 - September 1996
Cooper Industries - Cooper Hand Tool Divsion   August 1989 - September 1995
Special T's By JB   June 1985 - May 1989

Skills
Right Turn Promotions..., Green Living, Business Strategy, Advertising, Sales, Marketing, Start-ups, Account Management, Entrepreneurship, Public Relations, B2B, Marketing Strategy, Online Marketing, Brand Development, Management, Team Building, Strategic Planning, Project Management, New Business Development, Social Media Marketing, Email Marketing, CRM, Sales Management, Digital Marketing, Marketing Communications, Trade Shows, Market Planning, Product Marketing, Strategic Partnerships, Sales Operations, Lead Generation, Direct Marketing, Marketing Management, E-commerce, Brand Management, Integrated Marketing, Social Networking, Business Development, Competitive Analysis, Digital Strategy, SEO, Online Advertising, Direct Mail, Market Research, Product Management

Education
University of Alabama   1985 — 1989
Bachelor of Science in Commerce and Business Administration, Major in Marketing and Entreprenuership

Experience
VIP Petcare  November 2012 - Present
Sutter Pacific Medical Foundation  September 2011 - November 2012
Stein World Operating Company  June 2007 - August 2011
The Home Depot  July 2006 - June 2007
DIRECTV, INC  September 2004 - July 2006
FOOTSTAR, INC  June 2000 - September 2004
Just for Feet   December 1998 - June 2000

Skills
HRIS, Employee Relations, Benefits Administration, Coaching, Talent Management, Recruiting, Payroll, Human Resources, HR Policies, Policy, FMLA, Onboarding, Employee Benefits, Employment Law, Performance Management, Leadership, Process Improvement, System Administration, Personnel Management, Training, Employee Engagement, Management, Hiring, Strategic Planning, Talent Acquisition, Applicant Tracking...

Education
University of Oklahoma   1994 — 1996
M. ED Adult and Higher, Education Administration

DeSales University   1989 — 1993
B.A, Fine Arts

Saint Basil Academy   1985 — 1989

Experience
Scholastic  August 2014 - Present
Industrial Lighting Products  February 2013 - August 2013
Sports Authority  September 2007 - January 2012
Bodek and Rhodes  March 2006 - November 2006
BURLINGTON COAT FACTORY WAREHOUSE  February 2005 - February 2006
Just For Feet   February 1997 - May 2004

Skills
Training, Management, Social Media, Customer Service, Pricing, Data Entry, Inventory Control, Advertising, Marketing, Sales

Education
International Academy of Design and Technology-Orlando   2002 — 2006
Assocaites of science, Graphic Design

International Academy of Design   2002 — 2005
Associate of Science (A.S.), Graphic Design, B

Experience
NBA City  July 2009 - Present
Nba City  January 2006 - July 2009
finish line  2003 - 2005
Just For Feet   1998 - 2002
just for feet   1998 - 2002

Skills
Customer Service, Retail Management, Visual Merchandising, Retail Buying, Loss Prevention, Merchandising, Inventory Control, Inventory Management, POS, Purchasing, Team Building, Sales, Apparel, Hiring, New Store Development, New Store Openings, Store Operations, Retail, Management, Sales Management, Leadership

Education
Seminole Community College

Experience
Knowledge Learning Corporation  August 2010 - Present
Resources In People, Inc.   January 2006 - Present
Casa Bella Home Design Studio   June 2005 - August 2007
Jo Ann Stores  March 2004 - May 2005
Family Dollar  April 2003 - March 2004
Amerada Hess  October 2000 - April 2003
Amerada Hess  April 2000 - October 2000
Shoe Carnival  April 1997 - March 2000
Just for Feet   1995 - 1996
London Fog  1992 - 1996

Skills
Employee Training, Talent Acquisition, CRM, Employee Relations, Multilingual, Recruiting, Operations, Multi-Unit Management, Early Childhood..., Sales, Leadership, Operations Management, Management, Customer Satisfaction, Merchandising, Inventory Management, Team Leadership, Employment Law, Team Building, Income Statement, Sales Management, Onboarding, Sales Operations, Budgets, Analysis, Customer Service, Staff Development, Process Scheduler, P&L Management, Forecasting, Talent Management, Retail, Interviews, Succession Planning, Strategy, Human Resources, Hiring, Store Management, Time Management, Profit, Loss Prevention, Performance Management, Coaching, Leadership Development, Customer Retention, Visual Merchandising, Inventory Control, Customer Experience, College Recruiting, Driving Results

Education
Universidad del Sagrado Corazón   1991 — 1992
Business Management

American School   1982 — 1990
High School, General, K-12

Experience
Muss Development  April 2015 - Present
MZ Berger  March 2008 - April 2015
Modell's Sporting Goods  1999 - February 2008
just for feet   1997 - 1999
haggar  1997 - 1999

Skills
Outlook, Office Management, Process Scheduler, PowerPoint, Event Planning, Adobe Acrobat, Microsoft Excel, Microsoft Word, Microsoft Office, Executive..., Customer Service, Access, Personal Support, Business Travel, Marketing, Notary Public, Management, Leadership, Time Management, Sales, Team Building, Communication, Training, Budgets, Inventory Management, Merchandising, Administrative..., Event Management, Human Resources, Office Administration, Social Networking, Administrative..., Adobe Creative Suite, Retail, Social Media, Social Media Marketing, Spreadsheets, Strategic Planning, Switchboard Operator, Team Leadership, Travel Arrangements, Customer Satisfaction, Coordination, Data Entry, Contract Negotiation, Distributed Team..., Executive Support, Expense Management, Expense Reports, Facebook

Education
State University of New York at Albany   1992 — 1994
B.A,, Sociology & Criminal Justice

Cobleskill College   1989 — 1991
A.S., liberal arts

Saratoga High School   1985 — 1989

State University of New York at Albany
Social Work - Masters Program

Experience
Association of Universities for Research of Astronomy   November 2014 - Present
Raytheon  October 2013 - October 2014
Raytheon Missile Systems  May 2013 - October 2013
Raytheon Missile Systems  December 2011 - May 2013
Raytheon Missile Systems  January 2008 - December 2011
Persistech, LLC   March 2004 - January 2008
Pella Corporation  June 2006 - February 2007
Ionatron   October 2005 - June 2006
Just For Feet   November 1998 - March 2004
Oser Communications Group  July 2003 - January 2004

Skills
Security Clearance, DoD, Information Assurance, Project Management, Customer Service, Employee Relations, Security, Software Documentation, Information Security, Process Improvement, System Administration, CISSP, Computer Security, EnCase, Information Security..., Integration, Management, Military, NIST, Network Security, Policy, Program Management, Risk Management, Six Sigma, Systems Engineering, Vulnerability Assessment, Security

Education
University of Arizona   2001 — 2003
BA, Political Science

Pima Community College   1998 — 2000
AA, Political Science

Northern Arizona University   1995 — 1997
Political Science and Government

Experience
Silverleaf Resorts  2014 - Present
Gymboree  2012 - 2014
The Children's Place  2011 - 2012
Claire's Accessories  2010 - 2011
Fred's Inc.   2009 - 2010
United Retail Avenue  2001 - 2009
Old Navy  1996 - 2001
Just For Feet   1995 - 1996
Foot Locker  1986 - 1994

Skills
Business Acumen, Shrinkage, Loss Prevention, People Development, Team Building, Leadership, Recruiting, Profit, Retail, Interviews, P&L Management, Training, Strategic Planning, Management, Associate Development, Merchandising, Store Management, Multi-unit, CPFR, Inventory Control, Sales Management, Sales, Apparel, Time Management, Big Box, District Management, Driving Results, Customer Retention, Visual Merchandising, Income Statement, Sourcing, Succession Planning, Store Operations, New Store Openings, Multi-Unit Management, Retail Sales, Hiring

Education
The University of Texas at Arlington   1984 — 1986
Business Administration and Management, General

Experience
Costco Wholesale  November 2010 - Present
Quality Inn and Suites  September 2008 - June 2009
Big 5 Sporting Goods  April 1999 - September 2008
Just for Feet   May 1997 - March 1999
Rocky Mountain RV and Marine   August 1996 - April 1997

Education
University of Phoenix   1999 — 2002
MAOM, Organizational Management

New Mexico State University   1987 — 1992

Experience
Dell  May 2015 - Present
Dell  January 2014 - April 2015
Dell Services  August 2011 - February 2014
Dell, INC  January 2009 - February 2012
Dell, INC  November 2007 - February 2009
Dell, INC  May 2007 - November 2007
Dell, INC  August 2005 - May 2007
Dell, INC  June 2004 - July 2005
2004Just For Feet   January 2002 - May 2004
Just For Feet   September 2000 - May 2004

Skills
Sales Operations, SaaS, Integration, Sales Management, Storage, Enterprise Software, Virtualization, Cloud Computing, Marketing, Sales, Strategic Planning, Managed Services, Channel, Process Improvement, Selling, Salesforce.com, Data Center, Cold Calling, Solution Selling, Sales Process, Training, Channel Partners, Merchandising, Competitive Analysis, Direct Sales, Account Management, VMware, New Business Development, Management, Professional Services

Education
Austin Community College
Business and Computers

Santa Maria High School
Diploma

Experience
Kohl's Department Stores  November 2008 - Present
Linens N Things  2007 - 2008
Ed Tate Appraisal   January 2006 - 2007
Foot Locker  September 1999 - January 2006
Just For Feet   April 1999 - December 1999
Best Buy  June 1994 - September 1999

Skills
Store Management, Loss Prevention, Store Operations, Visual Merchandising, Big Box, Shrinkage, Planograms, Merchandising, Inventory Control, Profit, Retail, Inventory Management, Customer Service, Sales, Fashion, Apparel, Leadership, Team Building

Education
CUNY New York City College of Technology   1989 — 1990
Electrical and Electronics Engineering

Experience
Sysco  June 2014 - Present
Ruby Tuesday Inc  May 2009 - May 2014
Crown Park Resort   June 2004 - May 2009
Macaroni Grill  October 2000 - June 2004
Just for Feet   October 1998 - June 1999

Skills
10 key, General Ledger, Account Reconciliation, Accounting, Account Management, Accounts Payable, Inventory Management, Inventory Control, Schedules, Market Research, Microsoft Excel, Office Management, Office Administration, Microsoft Office 2007, Outlook, Invoicing, Auditing, Contract Management, Process Control, Quality Assurance, P&L Responsibility, P&L Accountability, R&D, R&M, Training, Forecasting, Operations Management, Great Plains Software, Integrity, Continuous Improvement

Education
The University of Memphis   2005 — 2009
Liberal Studies, Business Administration and Management, General, 2.9

Bartlett High School   1996 — 2000
Bachelor's degree in Business

Bartlett High School
High School Diploma

Experience
Jack Henry & Associates  July 2011 - Present
Best Buy  April 2005 - July 2011
Healthways  March 2011 - June 2011
Hospital Corporation of America (HCA)   July 2010 - March 2011
Just for Feet   May 2000 - August 2002

Skills
Quality Assurance, Training, Oracle, Software Documentation, System Administration, Visio, Management, Disaster Recovery, Help Desk Support, Networking, Project Management, SharePoint, Access, Troubleshooting, Visual Studio, Test Automation, Automated Software..., Team Leadership, Microsoft Office, Microsoft SQL Server, SQL, C#, Manual Testing, Software Installation, Analytical Skills, Creative Problem Solving, Organization &..., Agile Methodologies, Scrum, Windows Server, Technical Writing, Process Improvement, Hardware, .NET, Information Technology, MS Project, Servers, Web Applications, Integration, Testing, Databases, SDLC, Requirements Gathering, IIS, Windows 7, Active Directory, PL/SQL, Test Cases, Regression Testing, Technical Support

Education
Middle Tennessee State University   2002 — 2010
Bachelors Degree, Information Systems

Experience
Kliger-Weiss Info Systems (KWI)   May 2004 - Present
HomeGoods  February 2003 - May 2004
Goin' Pro Sports   April 2000 - January 2003
Just For Feet   November 1999 - April 2000
Party City  May 1997 - November 1999
Party Experiance   April 1994 - April 1997

Skills
Retail, Inventory Management, Customer Service, Merchandising, Documentation, Requirements Analysis, Problem Solving, Outlook, Analysis, Process Improvement, Word, Program Management, Windows, Microsoft Office, Customer Relations, SQL, Business Analysis, Project Planning, Excel, Business Intelligence, Project Implementation, Account Management, Planning, ERP, Software Documentation, Microsoft Word, Databases, Microsoft Excel, Sales, Management, Team Building, Strategic Planning, Leadership, Budgets, Vendor Management, Cross-functional Team..., Team Management, POS, CRM, E-commerce, Team Leadership, Project Management, Training, Business Strategy, Product Management, Forecasting, Change Management, Integration, Strategy, SaaS

Education
State University of New York College at Brockport
Business

State University of New York at Buffalo
Business

Experience
BOA  August 2009 - Present
H&R Block  January 2002 - Present
Just For Feet   August 1998 - October 1999
SNEAKER STADIUM, INC   July 1996 - March 1998
Herman's Sporting goods  June 1994 - July 1996
PRINCETON  June 1993 - May 1994
Hess Corporation  March 1988 - January 1993

Skills
Cisco Technologies, Microsoft Office, Customer Service, Requirements Analysis, Windows Server, Business Analysis, Access, Troubleshooting, Banking

Education
Alamance Community College   2003 — 2008
Associate, Information System/Network Technology

Katharine Gibbs School   1982 — 1984
Associate, Secreterial Science

Experience
PETCO Animal Supplies, Inc.   2013 - Present
PetSmart  November 2007 - October 2012
Office Max  May 2007 - November 2007
Circuit City  2003 - 2007
Musicland Group  1998 - 2003
Just For Feet   1996 - 1998
Leather Loft  1994 - 1996
Toys R Us  1987 - 1994

Skills
Operations Management, Shrink Management, Hands-on leader, Associate Development, Profit Maximization, Dynamic Communicator, Getting the Best Out Of..., StrengthsFinder, Budgeting, Sales Growth, Training and development, Gettysburg Leadership..., Services Growth, Budgets, Employee Training, Training, Retail, Hiring, Sales, Profit, Store Management, Multi-Unit Management, Loss Prevention, Big Box, Customer Satisfaction, Leadership

Education
The University of Akron   1982 — 1987
BSBA, Business Administration and Management, General, 3.4

Experience
jcpenney  September 2014 - Present
JCPenney  March 2014 - Present
JC Penney  March 2011 - Present
JC Penney  September 2010 - March 2011
Marshalls  December 2005 - November 2009
Marshalls Distribution Ctr  August 2004 - November 2009
Marshalls  August 2004 - December 2005
NBA City  August 2002 - July 2005
NBA City  September 2002 - July 2004
Just for Feet   May 1999 - September 2002

Skills
Merchandising, Inventory Management, Retail, Inventory Control, Visual Merchandising, POS, Store Management, Training, Purchasing, Big Box, Driving Results, Profit, CPFR

Education
Palm Beach Community College   1992 — 1993
Business Managemant

John I Leonard High School   1988 — 1992
Diploma, Basic studies

John I Leonard H
General; S

Some College, Palm Beach Community
Business Administration

Experience
At Home Market   September 2013 - Present
Cleea's Home Furnishings   December 2011 - Present
Cabool Area Chamber of Commerce   November 2012 - September 2013
American Eagle Outfitters  March 2011 - November 2011
American Eagle Outfitters  December 2009 - March 2011
American Eagle Outfitters  August 2008 - December 2009
Gap Inc.  April 2006 - August 2008
Just for Feet   September 1999 - July 2005

Skills
Visual Merchandising, Retail Management, Hiring, Apparel, Sales Management, Customer Service, Fashion, Succession Planning, Interviewing, Coaching, Multi-unit, Performance Management, Inventory Management, Store Management, Stores, Retail

Education
Missouri State University   1999 — 2001
Marketing

Experience
The Woodburners   June 2014 - Present
IKEA Group  December 2010 - August 2014
Starbucks Coffee Company  September 2004 - December 2010
Just For Feet   1997 - 1999

Skills
Inventory Management, Management, Retail, Customer Satisfaction, Sales, Profit, Merchandising, Visual Merchandising, Customer Service, Team Building, Leadership, Loss Prevention, Store Management, Retail Sales, Budgets, Team Leadership

Education
Temple University   1999 — 2003
BA, Communications video editing

north penn high school   1996 — 1999

Experience
Guntersville City Schools   August 2006 - Present
KDS DAR High School   August 2004 - July 2006
Edward Jones  March 2001 - December 2001
Bartlett, Grigsby, Boan, and Associates   June 1998 - March 2001
Just for Feet   August 1995 - June 1998
Just for Feet   March 1991 - August 1995

Skills
Classroom Management, Lesson Planning, Classroom, Educational Leadership, Instructional Technology, Student Affairs, K-12, Staff Development, Teaching, Instructional Design, Higher Education, Student Engagement, Curriculum Design, Differentiated..., Tutoring, Curriculum Development, Literacy, Educational Technology, Teacher Training, Coaching, Common Core State..., Student Leadership, Worship Music, Praise & Worship, Musical Theatre, Community Theatre

Education
Jacksonville State University   2002 — 2004
Master of Science (M.S.), Secondary Education - English Language Arts

University of Alabama   1988 — 1990
Bachelor of Arts (B.A.), English

University of Alabama in Huntsville   1986 — 1988

Faulkner University   1984 — 1986

Experience
Memphis Police Department  August 2009 - Present
Memphis Police   2003 - Present
Camelot Community Care, Inc.   July 2014 - September 2015
Comprehensive Professional Services   2013 - July 2014
Just for Feet   December 2001 - April 2005

Skills
Risk Assessment, Investigation, Forensic Psychology, Enforcement, Police, Public Safety, Community Outreach, Disaster Response, Criminal Investigations, Emergency Management, Homeland Security, Evidence, First Responder, Policy, Interviews, Patrol, Supervisory Skills, Criminal Justice, Crisis Intervention, Crime Prevention, Public Speaking, Firearms, Government, Report Writing, Private Investigations, Conflict Resolution, Counterterrorism, Criminal Intelligence, Criminology, Crisis Management, Executive Protection, Field Training, Forensic Analysis, Surveillance, Program Development, Police Training, Internal Investigations, Weapons of Mass..., Security Operations, Preparedness, SWAT, Incident Command, NIMS, Interrogation, Law Enforcement..., Workplace Violence, Community Policing, Exercises, Hostage Negotiator, Crime Analysis

Education
The University of Memphis
Masters of Science, Psychology

The University of Memphis
Bachelors of Arts, Criminology and Criminal Justice

Experience
Centennial Bank  July 2014 - Present
BB&T  January 2013 - July 2014
Wells Fargo  September 2011 - January 2013
Bank of America  June 2006 - August 2010
Dick's Sporting Goods  May 2004 - July 2005
Just for Feet   1999 - 2004
Foot Locker and Champs Sports   1986 - 1996

Skills
POS, Profit & Loss Management, Inventory Control, Cash Management, Training & Development, Customer Satisfaction, Retail Management, Visual Merchandising, Multi store management, Merchandising, Retail, Budgeting, Customer Service, Profit, Profitability, Teamwork, Inventory Management, Hiring, P&L Management, Forecasting, Sales Management, Team Building, Problem Solving, Customer Relations, Word, Team Leadership, Coaching, Strategic Planning, Outlook, Mentoring, Promotions, Employee Relations, Operations Management, Allocation, Notary, Business Development, Banking, Management, Store Management, Income Statement, Budgets, Loss Prevention, Leadership, Recruiting, Training, Sales, Sourcing, Payroll, Customer Retention, Relationship Management

Education
Drake University   1980 — 1984
BA, Education / Physical Education / Business Administration

Drake University
Bachelor of Arts (B.A.), Education

Experience
Integrated Communications Group   2011 - 2012
DIRECTV Latin America  2008 - 2011
Centennial Wireless  1999 - 2008
Just For Feet   1995 - 1999
foot action usa  1988 - 1995

Education
Universidad de Puerto Rico   1979 — 1981
businnes administracion

Experience
Modell's Sporting Goods  March 2011 - Present
Modell's Sporting Goods  March 2006 - March 2011
Just for Feet   April 1996 - January 2000
hermans / sneaker stadium   1997 - 1998
Staples  April 1995 - April 1996

Skills
Customer Service, Customer Satisfaction, PowerPoint, Microsoft Excel, Forecasting, Process Scheduler, Microsoft Word, Payroll, Team Building, Operations Management, Microsoft Office, Budgets, Team Leadership, Leadership, Recruiting, Training, Call Center, Event Planning

Education
East Stroudsburg University of Pennsylvania
Bachelor's degree

Experience
Locker Room By LIDS  April 2013 - Present
Technical Systems Inc.  February 2009 - March 2013
Golfsmith  January 2007 - February 2009
Lowe's Home Improvement  February 2004 - January 2007
Staples Office Supply  2000 - 2004
Blockbuster  1999 - 2000
Just For Feet   1996 - 1999
Foot Locker  1984 - 1996

Skills
Physical Security, Investigations, Access Control, Budgets, Loss Prevention, Recruiting, Merchandising, Asset Protection, Coaching, Internal Investigations, Alarm Systems, Project Management, Team Building, Customer Experience, Shrinkage, Enforcement, Security Operations, Sales Management, Corporate Security, Interrogation, Workplace Violence, Multi-unit, Supervisory Skills, Inventory Control, Retail, CCTV, Sales, Cycle Counting, Product Display, Microsoft Word, Microsoft Excel, Store Operations, Income Statement, New Store Openings, Driving Results, Profit, Visual Merchandising, CPFR, Training, Multi-Unit Management, Hiring, District Management, Retail Sales, Inventory Management, Management, P&L Management, Trend Analysis, Big Box, Apparel, Store Management

Education
Southern Oregon University   1981 — 1984
Business & Physical Education

Lane Community College   1981 — 1981

Experience
Fast Forward Cleaning Services   2009 - Present
Just For Feet   1998 - 2003

Skills
Customer Service, Carpet Cleaning, Small Business, Public Speaking, Strategic Planning, Microsoft Office, Team Building, Coaching, Sales, Marketing, Sales Management, Social Media, New Business Development, Microsoft Excel, Marketing Strategy, Carpet, Floor Cleaning, Water Damage, Upholstery, Steam Cleaning, Floor

Education
Dekalb Technical College   2006 — 2008
Accounting

Clayton State University   2000 — 2003
Information Technology

Experience
General Motors  July 2014 - Present
General Motors  March 2013 - June 2014
Hewlett-Packard  March 2011 - February 2013
EDS  March 2009 - February 2011
Bank of America  February 2001 - February 2009
Synovus  2000 - 2001
Just for feet   1998 - 2000
United States Postal Service  1992 - 1998
South Carolina Tax Commision   1986 - 1992

Skills
Python, wxWidgets, Cisco Nexus, Cisco Routers, Cisco Call Manager, Cisco Wireless, Cisco VoIP, Catalyst Switches, Novell Netware, HP Openview, HPNA, Visionael, MySQL, Linux, Windows XP, Windows 7, OS X, Software Development, Data Migration, Root Cause Analysis, Problem Solving, Network Administration, Networking, Cisco IOS, DHCP, VPN, Cisco Technologies, Disaster Recovery, Data Center, HP, ITIL, Windows Server, Servers, IT Service Management, Virtualization, VMware ESX, IT Operations, Troubleshooting

Education
Auburn University at Montgomery   1985 — 1987
Information Systems

Faulkner University   1983 — 1984
General Studies

Experience
Anchor Glass Container  September 2012 - Present
Epitome Construction   May 2005 - Present
EPITOME CONSTRUCTION, LLC   May 2003 - Present
TouchStar Technologies Ltd   May 2011 - January 2012
TOUCHSTAR SOLUTIONS   January 2011 - January 2012
NAVICO ELECTRONICS   June 2006 - January 2011
Just For Feet   January 1996 - November 2003

Skills
Project Management, Windows, Lean Manufacturing, SQL, HTML, XML, Mobile Applications, JavaScript, Java, Visual Studio, .NET, C, MySQL, PHP, UML, Linux, Solidworks, Photoshop, Business Analysis, Six Sigma, Green Belt, Yellow Belt, Process Improvement, Logistics Management, Purchasing, Supply Chain Management, Inventory Management, Cross-functional Team..., Master Scheduling, Logistics

Education
Northeastern State University   2010 — 2013
Bachelor's degree, Logistics, Materials, and Supply Chain Management, 3.2

Northeastern State University   2010 — 2012
Bachelor's degree, Marketing, 3.5

Northeastern State University   2010 — 2012
BS, Marketing

Tulsa Community College   2008 — 2010
AS, Business Administration

Experience
Nike  January 2012 - Present
Dick's Sporting Goods  November 2007 - October 2011
Steve & Barry's   September 2003 - October 2007
Modell's Sporting Goods  January 2000 - September 2003
Just for Feet   August 1997 - January 2000
CA Technologies  August 1994 - April 1997
Eddie Bauer  August 1993 - August 1994
The Complete Athlete   October 1987 - July 1993
Winners  March 1985 - October 1987

Skills
Recruiting, Leadership, Social Media, Customer Service, Budgets, Project Planning, Team Leadership, Marketing Strategy, Advertising, Fundraising, Microsoft Word, Sales, Public Speaking, Strategic Planning, Microsoft Excel

Education
State University of New York at Binghamton   1980 — 1985
BA, Psychology

Experience
TJ Maxx  June 2010 - Present
Borders  November 2008 - June 2010
Reebok Intl.  February 2000 - November 2008
Just for Feet   January 1998 - February 2000
Kay-Bee Toys  August 1988 - November 1997

Skills
Fully bilingual English, Goal Oriented, Strategic Planning, People Skills, Recruiting, People Development, Problem Solving, Sales Management, Visual Merchandising, Retail, Store Management, Profit, Loss Prevention, Merchandising, New Store Openings, Shrinkage, Driving Results, Multi-unit, Merchandise Planning, Planograms, Big Box, New Store Development, District Management, Inventory Management, Multi-Unit Management, P&L, Associate Development, Inventory Control, Store Operations, Hiring, Retail Sales, P&L Management, Apparel, POS, Multi-unit Retail..., Assortment

Education
University of Puerto Rico   1985 — 1988

Experience
Nearterm  June 2012 - Present
University of Phoenix  May 2008 - July 2012
City of Houston  February 2006 - May 2008
Goldleaf Mortgage   October 2003 - February 2007
JUST FOR FEET   October 1995 - October 2003

Skills
Full-life Cycle..., New Business Development, Customer Service, Customer Satisfaction, Problem Solving, Cold Calling, Organization &..., Research, Business Analysis

Education
Stephen F. Austin State University   1992 — 1995
Business Administration and Management, General

Joliet Junior College   1990 — 1992
Business Administration and Management, General

Experience
Williams-Sonoma, Inc.   2004 - Present
Williams-Sonoma, Inc.   2001 - 2004
Williams-Sonoma, Inc.   2000 - 2001
Just For Feet   1997 - 2000
Athletic Attic  1992 - 1997
Athletic Attic  1989 - 1997

Skills
Merchandising, Retail, Visual Merchandising, Driving Results, Store Operations, Loss Prevention, Inventory Management

Education
Marshall University   1985 — 1989
Finance, General

Experience
adidas  November 2009 - Present
Just for Feet   1995 - 2004

Skills
Retail Management, Hiring Personnel, Onboarding, Merchandising, Recieving, Process Improvement, Sales Growth, Performance Management, Performance Improvement, Business-minded, Management, Store Management, Training

Education
Everest University-South Orlando
Bachelor's degree, Accounting