Experience
Stanford Health Care  February 2015 - Present
Stanford Health Care  May 2014 - Present
Kaiser Permanente   April 2010 - May 2014
Kaiser Permanente   November 2003 - April 2010

Skills
Certified Professional..., Certified Legal Nurse..., Patient Safety, Performance Improvement, Infection Prevention &..., Registered Nurse, Trauma Intensive Care, Healthcare, Nursing, Healthcare Management, Acute Care, Critical Care, Epic Systems, EMR, Hospitals, BLS, Infection Control, Risk Management, Inpatient, EHR, Healthcare Information...

Education
California State University-East Bay   2014 — 2016
Master of Business Administration (M.B.A.), Operations and Supply Chain

Walden University   2005 — 2008
Master of Public Health (MPH), Epidemiology

University of Phoenix   2002 — 2004
Bachelors in Nursing

Fayetteville Technical Community College   1998 — 2000
Associates Degree in Nursing

Experience
Kaiser Permanente   2009 - Present
Kaiser Permanente   January 2014 - February 2014
Sutter Health  2008 - 2009
Bank of America  January 2002 - June 2008

Skills
Healthcare, Healthcare Law & Ethics, Hospitals, Microsoft Word, PowerPoint, Epic Systems, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Lotus Notes, Sametime, HealthConnect, eConsult, Cricut, DICOM, OS X, Android, HTML, Dreamweaver, IBM Mainframe, OASIS, 10 Key, 65 WPM, Data Entry, HIPAA, EMR, Outlook, Adobe Acrobat, Medical Terminology, Medical Records, CPT, Time Management, Teamwork, Direct Patient Care, Patient Safety, Telephone Skills, Social Networking, Performance Improvement, Cpr Certified, Training, Critical Thinking, Healthcare Information...

Education
California State University-Hayward   2012 — 2014
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General, 3.0 GPA

Diablo Valley College   2003 — 2012
Associate of Arts (A.A.), Transfer Studies, CSU

Contra Costa Medical Career College   2009 — 2009
Certified Clinical Medical Assistant, Medical/Clinical Assistant

San Francisco Art Institute   2006 — 2006
Graphic Design

The Art Institute of California-Los Angeles   2005 — 2005
Graphic Design

Mt. Diablo High School   1997 — 2001
High school diploma

Experience
UC Davis Health System  July 2015 - Present
Excel MSO, LLC   May 2014 - July 2015
Cardiology Clinic of Northern California   December 2011 - May 2014
Kaiser Permanente   June 2012 - March 2013
Truong N. Hien M.D.   March 2009 - September 2011
De Anza College  September 2007 - July 2010

Skills
Nursing, PALS, IV, Patient Advocacy, Healthcare, Vital Signs, Hospitals, Patient Education, Critical Care, Medical/Surgical, Nursing Care, Medication..., ACLS, Cpr Certified, Clinical Research, BLS, Pediatrics, Wound Care, Acute Care, Nursing Education, Therapeutic..., Patient Safety

Education
California State University-East Bay   2010 — 2013
Bachelor's degree, Nursing

Experience
Kaiser Permanente   March 2015 - Present
KTVU FOX 2 / KICU TV36   October 2013 - March 2015
KICU TV36   July 2012 - October 2013
MyFoodMyHealth   January 2011 - October 2011
B Line Marketing   June 2010 - June 2011
RBG Marketing  October 2008 - March 2009
Gap Inc./Old Navy   October 2004 - June 2005
Precious Petals   June 2003 - July 2003

Skills
Social Media Marketing, Social Media, Advertising, SEO, Google Analytics, Microsoft Office, Adobe Creative Suite, Marketing Strategy, PowerPoint, Facebook, Marketing Research, Market Research, Primary Research, Qualitative Research, Quantitative Research, Questionnaire Design, Digital Marketing, Time Management, SPSS, Mac OS X, Microsoft Word, Broadcast Television, Microsoft Excel, Nielsen Local TV, WRAP, Account Management, Advertising Agency, Kantar, Rentrak, Wide Orbit

Education
California State University-East Bay   2010 — 2012
Master of Business Administration (MBA), Marketing Management and HR and Organizational Management

San Jose State University   2003 — 2008
B.S., Marketing

Experience
Department of Veterans Affairs  September 2010 - Present
U.S. Department of Veterans Affairs   December 2009 - September 2010
Kaiser Permanente   January 2009 - May 2009

Skills
Healthcare, Microsoft Office, Microsoft Excel, Customer Service, Outlook, Microsoft Word, PowerPoint, Data Entry, Administrative..., Hospitals, Research, Event Planning, Healthcare Management, Public Speaking, Administration

Education
California State University-East Bay   2014 — 2016
Master's Degree, Health/Health Care Administration/Management

San Jose State University   2005 — 2009
Bachelor of Science (BS), Health Science with Nutrition Minor

Experience
Kaiser Permanente   June 2010 - Present

Skills
BLS, Health Promotion, Healthcare Information..., Healthcare Management, Hospitals, Inpatient, Leadership, Mental Health, Nursing

Education
University of California, San Francisco   2008 — 2010
Master's degree in Nursing Health Systems and Leadership, Registered Nursing/Registered Nurse

California State University-East Bay   2003 — 2006
Bachelor's in science in nursing, Registered Nursing/Registered Nurse

Experience
Writing Jim   March 2011 - Present
Robert Half Technology  May 2010 - November 2010
Westaff  September 2005 - March 2007
Westaff  April 2003 - September 2005
Providian Financial  March 2000 - April 2002
Kaiser Permanente IT  June 1997 - March 2000
Kaiser Permanente   1997 - 2000

Skills
Copywriting, Copy Editing, Editing, Blogging, Web Content, Content Development, Marketing, Training, Newsletters, Feature Articles, Social Networking, Social Media, Technical Writing, Leadership, Content Strategy, Management, Brochures, Software Documentation, Social Media Marketing, Email Marketing, Manuals, Creative Writing, Start-ups, Corporate Communications, WordPress, Quality Assurance, Website Development, Online Advertising, Advertising, Public Speaking, Nonprofits, Team Leadership, Small Business, Online Marketing, Publications, Fundraising, SDLC, Marketing Communications, Entrepreneurship, Press Releases, SEO, Public Relations, CMS, Google Analytics, Facebook, Scuba Diving, Media Relations, Feature Writing

Education
Penn Foster Career School   2010 — 2011
Career Diploma, Freelance Writing

California State University-East Bay   1988 — 1991
Bachelor's Degree, Sociology

Experience
In Home Supportive Services  February 2010 - Present
Kaiser Permanente   September 2014 - December 2014

Skills
Microsoft Word, PowerPoint, Epic Systems, Customer Service, Outlook, Public Speaking, Teamwork, CPR Certified, Leadership, Nursing, Healthcare

Education
California State University-East Bay   2012 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse, Senior

Skyline College   2008 — 2011
Associate's Degree, Health Services/Allied Health/Health Sciences, General, Graduate

Experience
ProBono Co.   June 2004 - Present
Pacific Gas and Electric Company  2000 - 2003
Kaiser Permanente   1998 - 2000
IBM (SPSS)   1995 - 1997
Prevention Research Center  1990 - 1995
Alcohol Research Group (ARG)   1988 - 1990
State Bar of California  1987 - 1988
Dataquest  1987 - 1987
Bruzone Research   1986 - 1987

Skills
Research, Microsoft Office, Customer Service, Statistical Data..., SAS Programming, SPSS, MapInfo Professional, Technical Writing, Mental Health Counseling, research articles, Project Management, data analyics, Financial Technical..., GIS Mapinfo, Scientific Publication, Scientific Graphics, Bicycle Repair, SAS, Data Analysis, Analysis, Market Research, Statistics, Data Mining, SQL, Qualitative Research, Databases, Analytics, Quantitative Research, Data Management, Business Intelligence, Report Writing

Education
California State University-East Bay   1987 — 1988
Graduate Certificate in Mathematical Statistics, Statistics, A

California State University-East Bay   1981 — 1983
Master of Science (MS), Counseling Psychology, A

Southern Illinois University, Carbondale   1975 — 1978
Bachelor of Science (B.S.), Psychology, Statistics

Experience
UC Davis Medical Center  July 2013 - Present
Kaiser Permanente   June 2012 - March 2013
California State University, East Bay- Library   January 2012 - March 2013

Education
California State University-East Bay   2007 — 2013
Bachelor of Science (B.S.), Nursing

Experience
LegalShield  April 2012 - Present
Gina's Journey, LLC   February 2012 - Present
EBBOA   October 1994 - Present
PFN Insurance Services   August 2013 - November 2014
Alzheimer's Association  February 2012 - November 2014
Bishop O'Dowd High School  August 2011 - November 2013
Alzheimer's Services of the East Bay (ASEB)   July 2007 - February 2012
Page Street Guest House   July 1998 - June 2007
East Bay Basketball Officials Association (EBBOA)   July 2004 - June 2006
Kaiser Permanente   1988 - 1996

Skills
Strategic Planning, Healthcare, Teaching, Change Management, Team Building, Research, Customer Service, Microsoft Excel, Negotiation, Community Outreach, Event Planning, Project Planning, Access, Account Management, Budgets, Event Management, Facebook, Fundraising, Leadership, Leadership Development, Management, Marketing, PowerPoint, Program Management, Public Relations, Small Business, Social Networking, Training, Volunteer Management

Education
California State University-Hayward   1979 — 1984
BS, Business Administration - Accounting

St. Mary's College High School

Experience
Kaiser Permanente   December 2008 - Present
Assigncorp  May 2008 - December 2008
Toll Brothers, Inc.   June 2006 - November 2007
Toll Brothers  June 2005 - May 2006
Toll Brothers  August 2003 - May 2005
Douglas B. Anderson, M.D., Inc.   2002 - 2003
J&H Billing Services   1990 - 2002

Skills
Project Management, Release Management, Cross-functional Team..., Stakeholder Management, Critical Thinking, Business Partner..., Contract Management, PMP, Construction, Visio, Process Scheduler, Construction Management, Residential Homes, Healthcare, Luxury

Education
California State University-East Bay   2004 — 2007
Certificate, Construction Management

University of Phoenix
Bachelor of Science (BS), Business Administration

Experience
Kaiser Permanente   January 2015 - March 2015
Sears Holdings Corporation  July 2014 - December 2014
Kaiser Permanente   October 2013 - December 2013
Athena Management and Immigration Services   July 2013 - October 2013
ProMatch  May 2012 - August 2012
OAKLAND/FREMONT/WEST CONTRA COSTA UNIFIED SCHOOL DISTRICT   August 2003 - June 2009
West Contra Costa Unified   2003 - 2007
VINA TECHNOLOGIES (CONTRACTED WITH BRAVA SERVICES)   September 2000 - November 2000

Skills
Program Management, Information Management, Interpersonal Relations..., Education Management, Career Counseling, Student Counseling, Educational Leadership, Crisis Counseling, Higher Education, Microsoft Office, Conflict Resolution, Disciplinary, Schedule Development, MS Project, Master Scheduling, Customer Service, Organizing, Time Management, Community Relations, Communications Planning, Research, Supervisory Skills, Team Leadership, Strategic Communications, Cultural Awareness, Able To Multi-task, Problem Solving, Strategic Thinking, Internet, WebEx, Online Communications, Online Research, Deadline Management, Team Coordination, Teamwork, Efficiency Improvement, Budget Management, Stress Management, Personal Development, Listening Skills, Humor, Education Law, Operations Management, adolescent counseling, Child Development, Relationship Development, Cognitive Psychology, QuickBooks 2013, Microsoft Project, Management

Education
Keller Graduate School of Management of DeVry University   2009 — 2011
MS, Certified Associate Project Manager and Master of Science in Information Systems Management

Mills College   2004 — 2005
Administrative Services Credential, Educational Leadership

California State University-East Bay   1998 — 2000
M. S., Counseling Psychology

University of California, Santa Barbara   1993 — 1995
B. A., Anthropology

Experience
O'Connor Hospital  July 2014 - Present
Kaiser Permanente   August 2013 - Present
City of Fremont - LIFE ElderCare   January 2013 - March 2013
Stanford University Medical Center  October 2012 - December 2012

Skills
BLS, Epic Systems, Nursing, Acute Care, Hospitals, Nursing Process, Healthcare, Public Health, Microsoft Excel, Inpatient, Critical Care, Patient Safety, Patient Education, Clinical Research, Cpr Certified, Health Education, Oncology, Medical/Surgical, ACLS, Pediatrics, Nursing Care, NICU, Direct Patient Care, PALS, Patient Advocacy, Pediatric Nursing, Community Health, Medical Terminology, Geriatric Nursing, Healthcare Management, Telemetry

Education
California State University-East Bay   2010 — 2013
Bachelor of Science

Lynbrook High School   2003 — 2007
High School Diploma

Experience
Organo Gold -  July 2014 - Present
St. John's Catholic School   2012 - Present
City of Union City  August 2009 - July 2012
Kaiser Permanente   December 2005 - 2006

Education
Holy Names University
Special Education and Teaching, Master's

California State University-East Bay
Bachelors of Arts, Human Development

Experience
Nelson Staffing onsite at Google   August 2014 - Present
Kaiser Permanente   August 2012 - August 2014
Law Office Martin Deutsch   October 2011 - August 2012
Wells Fargo  August 2009 - October 2011

Skills
Customer Service, Customer Satisfaction, Sales, Marketing, Conflict Resolution, File Management, Problem Solving, Teamwork, Leadership, Appointment Scheduling, Organization Skills, Team Building, Team Motivation

Education
California State University-East Bay   2011 — 2013
Bachelor of Science (BS), Human Resource Management/Corporate Management

Evergreen Valley College   2009 — 2011

Experience
Brain Injury Network of the Bay Area (BINBA)   March 2014 - Present
San Francisco VA Health Care System   January 2014 - Present
Brain Injury Network of the Bay Area   June 2010 - March 2014
Kaiser Permanente   November 2003 - January 2014

Skills
Dysphagia, Traumatic Brain Injury, Stroke Rehabilitation, Cognitive Therapy, Aphasia, Acute Rehabilitation, Rehabilitation, Treatment, Hospitals, Cognition, Speech Therapy, Speech

Education
California State University-East Bay
Master of Science (MS), Speech-Language Pathology/Pathologist

San Francisco State University
Bachelor of Arts (BA), Psychology

Experience
Saint Louise Regional Hospital - Daughters of Charity Health System   October 2008 - November 2013
Kaiser Permanente   November 2007 - October 2008

Skills
Past President -..., Past President -..., Certified Professional..., Certified in Healthcare..., Case Management, Accreditation, HIPAA, Case Managment, Hospitals, JCAHO, Quality Improvement, Utilization Management, Healthcare, Healthcare Consulting, Healthcare Management, Medicine, Patient Safety, Performance Improvement, Physician Relations, Quality Management, Risk Management

Education
California State University-East Bay

Experience
Kaiser Permanente   April 2015 - Present
Doctors Medical Center  April 2008 - July 2015

Skills
Medicine, Hospitals, Healthcare, Cpr Certified, HIPAA, Medical Terminology, Patient Safety, BLS, Critical Care, Customer Service, Microsoft Word

Education
California State University-East Bay   2013 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management

San Joaquin Delta College   2008 — 2012
A.A, Social and Behavioral Sciences, Honors

Experience
Kaiser Permanente   June 2015 - Present
Family Health Centers of San Diego  November 2014 - May 2015
Rady Children's Hospital  May 2013 - May 2014
Attach and Play Therapy Services   September 2009 - May 2013
Fred Finch Youth Center  June 2009 - May 2013
Baby Builders   November 2007 - June 2009
University of San Francisco  September 2006 - June 2007

Skills
Family Therapy, Mental Health, Psychology, Treatment, Child Development, Play Therapy, Therapists, Interventions, Early Intervention, Parent Education, Developmental..., Adolescents, Psychotherapy, Group Therapy, Cognition, Crisis Intervention, Self-esteem, Personal Development, Mental Health Counseling

Education
Saint Mary's College of California   2004 — 2007
MA, Counseling

California State University-East Bay   2002 — 2004
BA, Child Development

Experience
Kaiser Permanente   November 2012 - Present
Lanlogic  March 1999 - November 2012
Interactive Measurement Technologies Corporation   1997 - 1999
Rasputin Music  1994 - 1997

Skills
Virtualization, Microsoft Certified..., Cloud Computing, DNS, VMware, Active Directory, Microsoft Exchange, Hosted Microsoft..., Office 365, Mac OS X, Box.net, Networking, OS X, VPN, Disaster Recovery, Servers, Data Center, VMware ESX, Blackberry Enterprise..., IT Operations, Windows Server, IT Management, System Deployment, Project Management

Education
University of Phoenix   2008 — 2012
Bachelor's of Science, Information Technology

California State University-East Bay   1995 — 1997

Experience
Self Employed-Personal Trainer  January 2012 - Present
Kaiser Permanente   August 2014 - June 2015
Bally Total Fitness  March 2008 - January 2012

Education
Samuel Merritt University   2014 — 2015
BSN, Registered Nursing/Registered Nurse

Fast Response School of Health Care Education   2010 — 2010
EMT-B / ITLS, Health Care

California State University-East Bay   2008 — 2010
Bachelor’s Degree, Graphic Design

Experience
Oakland Unified School District  July 2015 - Present
Oakland Unified School District  October 2013 - July 2015
Business Owner of Smoothie & Cafe   May 2004 - May 2014
McCracken & Woodman, Mechanical Engineering   2000 - 2004
Alta Bates Medical Center  2000 - 2000
Kaiser Permanente   1999 - 1999
MedQuist  1999 - 1999
Crown Books  1998 - 1999

Skills
Legal Compliance, Office Management, Special Education, Customer Service, Community Outreach, Management, Public Speaking, Research, Editing, Training, Tutoring, Curriculum Design, Leadership Development, Microsoft Office, Office Administration

Education
California State University-East Bay
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

California State University-East Bay
Minor, Sociology

Merritt College, Diablo Valley College
Real Estate / Property Management

Experience
Kaiser Permanente   2010 - Present
Weight Watchers  2009 - 2012
Kaiser Permanente   2008 - 2010
Bethany Lutheran Church  2006 - 2008
REMAX Real Estate  1997 - 2008

Skills
Healthcare, Leadership, Hospitals, Customer Service, Microsoft Word, Microsoft Office, Administrative...

Education
California State University-East Bay   2000 — 2002
Bachelor's Degree, Business Administration and Management, General

Chabot College   1995 — 1999
Associate's Degree, Liberal Arts and Sciences/Liberal Studies

Experience
Kaiser Permanente   October 2014 - Present

Skills
Leadership, Management, Analysis, Process Improvement, Customer Service, Healthcare, PowerPoint, Teamwork, Microsoft Excel, Strategic Planning, Healthcare Operations, Finance, Training, Microsoft Office, Supervision, Healthcare Management, Public Speaking, Business Analysis, Data Analysis, Forecasting, Research, MS Excel Pivot Tables, WebTAS, Time Management, Budgets, Project Management, Team Building, Project Planning, Financial Analysis, Financial Modeling, Performance Consulting, Revenue, Epic Systems, Healthcare Industry, Policy, Consulting, denials management

Education
California State University-East Bay   2009 — 2011
Business Administration, Finance & Corporate Management

Experience
Wark Development   January 2013 - Present
Real Living  April 2013 - Present
The Hasson Company  November 2011 - April 2013
Trespa North America  June 2007 - November 2011
Kaiser Permanente   August 2005 - January 2007
UPS  2000 - 2005

Education
California State University-East Bay   2010 — 2012
Bachelor of Arts, Human Development

The Natural Healing Institute   2009 — 2010
Certificate, Nutrition

Clark College   2000 — 2004
Associate of Arts, Human Biology and Health

Experience
Kaiser Permanente   May 2013 - Present
Kaiser Permanente   November 2009 - May 2013
IntelligentSpreadsheetDesign.com   2008 - 2009
Morrison & Foerster LLP  2003 - 2008
Morrison & Foerster LLP  1987 - 2003

Skills
HRIS, Consulting, Change Management, Business Process, Visio, PeopleSoft, Human Resources, Strategy, Business Process..., Cross-functional Team..., Management Consulting, Employee Relations, SDLC, Contract Negotiation, Finance, Analysis, Process Improvement, Public Speaking, Project Management, Budgets, Requirements Gathering, Employee Benefits, Microsoft Excel, Program Management, PMP, Auditing, Payroll, Strategic Planning, Mergers, SharePoint, SaaS, Vendor Management, Software Project..., Software Documentation, Project Portfolio..., Business Analysis, IT Strategy, Team Leadership, Agile Project Management, Management, Microsoft Office, Strategic Financial..., Benefits Administration, Team Building, Pension Administration, PMO, Integration, Leadership

Education
California State University-Hayward
BA, Theater Organization and Management

San Francisco State University, College of Business
MBA, International Business and Finance

Experience
Kaiser Permanente   November 2014 - Present
Kaiser Permanente   January 2002 - November 2014
Discharge Resource Group   1990 - January 2002
Physicians Community Hospital   1988 - 1990
Oakland Hospital   June 1985 - September 1988
San Leandro Memorial Hospital   1976 - 1985

Skills
Healthcare Information..., HIPAA, EHR, Healthcare, Healthcare Management, Healthcare Industry, EMR, Medical Records, Epic Systems, Process Improvement, Public Health, Healthcare Consulting, Revenue Cycle, Project Management, Program Management, Informatics, Hospitals

Education
University of San Francisco   2001 — 2003
MS, Information Systems Management

California State University-East Bay   1991 — 1993
BS, Health Sciences with Marketing Minor

Contra Costa College
AA, Liberal Arts and Sciences, General Studies and Humanities

Experience
Kaiser Permanente   September 2010 - August 2014
Kaiser Permanente   February 2006 - September 2010
The Permanente Medical Group  March 2003 - February 2006
Kaiser Permanente   December 2000 - March 2003
Kaiser Permanente   November 1998 - December 2000
Saint Francis Memorial Hospital  January 1996 - November 1998
Alta Bates Medical Center  December 1986 - January 1996

Skills
Hospitals, Accreditation, Healthcare Management, Patient Safety, Healthcare Information..., EMR, Inpatient, Leadership, EHR, Healthcare, Healthcare Consulting, Nursing, Home Care, JCAHO, HIPAA, Performance Improvement, Quality Improvement, Ambulatory, Epic Systems, ACLS, Revenue Cycle, Critical Care, Utilization Management, Informatics, Ambulatory Care, Disease Management, CPOE, Physician Relations, Medicare, Cerner, Healthcare Industry, Medicaid, Managed Care, Physicians, Infection Control

Education
Saint Mary's College of California   1994 — 1996
Executive MBA

California State University-East Bay   1981 — 1986
BSN, Nursing

Experience
Kaiser Permanente   July 1999 - Present
Gymboree Play & Music  April 1998 - December 1999

Skills
Pediatrics, Hospitals, Inpatient, Healthcare, Health Education, Epic Systems, Patient Advocacy, Healthcare Management, Patient Safety, Volunteer Training, Volunteer Management

Education
Mills College   1997 — 1999
MA, Education/Child Life

California State University-East Bay   1993 — 1997
BS, Health Sciences

Experience
Keller Williams Realty  November 2014 - Present
The Men's Wearhouse, Inc   May 2011 - March 2014
Bikeways for Fremont   2014 - 2014
Honeywell  2010 - May 2011
North Shore City Council   March 2008 - March 2009
Decorative Plumbing Distributors   2009 - 2009
Decorative Plumbing Distributors   2009 - 2009
The Mosaic Project  February 2006 - July 2006
iParadigms, LLC  February 2003 - May 2005
Kaiser Permanente   November 2002 - February 2003

Skills
Sustainability, Sustainability Reporting, Carbon Footprinting, Energy Audits, Environmental Policy, Sustainability..., Environmental Issues, Sustainable Development, Strategic Planning, Program Management, Sustainable Business, Marketing, Energy, Climate Change, Renewable Energy, Team Leadership, Project Management, Community Development, Energy Efficiency, Internal Communications, Environmental..., Policy, Strategy, Corporate Social..., Leadership, Procurement, Proposal Writing, Sustainable Energy, Energy Management, Green Building, Environmental Awareness, Energy Conservation, Waste Reduction, Recycling, Water Conservation, Stakeholder Engagement, Utility Billing, Utility Analysis, Waste, Carbon Management, Environmental Education, Commercial Real Estate, Real Estate Development, Real Estate Transactions, Real Estate License, Property Management, Real Estate

Education
Macquarie University   2006 — 2007
Masters, Environmental Management

California State University-East Bay   1998 — 2000
BA, Liberal Studies

Experience
Kaiser Permanente   August 2015 - Present
Kaiser Permanente   August 2015 - Present
StayWell Health Management  March 2010 - July 2015
Deming Consulting   July 2009 - May 2010
LifeMasters Supported Self Care   May 2008 - July 2009
LifeMasters Supported SelfCare  October 2002 - May 2008

Skills
Data Warehousing, Business Intelligence, Crystal Reports, Microsoft SQL Server, Data Analysis, Visual Basic, C, SQL, SDLC, PL/SQL, MDX, Database Administration, OLAP, Analysis, Quality Assurance, Database Design, HTML, Disease Management, Databases, Data Mining, Healthcare, Analytics, ETL, MySQL, SSIS, Integration, Project Management, MS Project, SAS, Visio, SharePoint, SSRS, Managed Care, Informatics, Training, Healthcare Information..., Business Objects, Programming, HIPAA, T-SQL, Software Documentation, Business Analysis, Data Management, Access, EHR, Systems Analysis, Requirements Gathering, Management, Data Modeling, Requirements Analysis

Education
University of Phoenix   1998 — 2000
B.S., Information Systems

California State University-East Bay   1984 — 1989
B.S., Biology/Mathematics

Experience
Wells Fargo  January 2012 - Present
Kaiser Permanente   May 2011 - December 2011
Wells Fargo  July 2010 - May 2011
Pacific Gas and Electric Company  March 2010 - July 2010
Wells Fargo  July 2008 - January 2010
Charles Schwab  September 2007 - July 2008
Wells Fargo  January 2005 - September 2007
American Express TRS  January 1989 - December 2004
Computer Task Group  May 1987 - January 1989
Rand Information Systems, Inc.   August 1982 - April 1987

Skills
SDLC, SQL, Visio, Mainframe, Data Warehousing, COBOL, SAS programming, JCL, TSO, ISPF, CA7, Remedy User, Endeavor, Easytrieve, Fileaid, NDM

Education
California State University-Hayward

Experience
The Permanente Medical Group  May 2013 - Present
Kaiser Permanente   2009 - Present
Clorox  2007 - 2009
Kaiser Permanente   2004 - 2007
Leadership on Purpose   2000 - 2007
Korn Ferry International  1997 - 2000
Ultradata  1995 - 1997

Skills
Organizational..., Executive Coaching, Organizational..., Building Relationships, Change Management, Change Communications, Leadership Development, Strategic Partnerships, Program Development, Program Management, Strategic Alignment, Team Development, 360 Feedback, MBTI Certified, Emotional Intelligence, C-level Executive..., MBTI, Organizational Design, Training, Leadership, Coaching, Talent Management, Performance Management, Succession Planning, Employee Relations, Workforce Planning, Workshop Facilitation, Culture Change, Executive Development, Performance Improvement, Onboarding, Employee Engagement

Education
John F. Kennedy University   2002 — 2004
MS, Organization Psychology

California State University-Hayward
BS, Industrial Psychology

Concord High

WCI

WCI

Experience
The Allen Company  March 2014 - June 2015
Innospec Fuel Specialties LLC  October 2013 - March 2014
The Allen Company  August 2011 - October 2013
Kaiser Permanente   August 2010 - August 2011
Canyon Software   September 2009 - June 2010
DesignSoft, Inc.   September 2007 - May 2009
Earth Tech  December 2004 - May 2007

Skills
Project Management, SDLC, Microsoft Office, Vendor Management, Project Planning, Integration, Manufacturing, Management, SaaS, Business Development, Enterprise Software, Business Intelligence, Cloud Computing

Education
California State University-East Bay   2001 — 2004
B.S., Environmental Science

Experience
Kaiser Foundation Health Plan  April 2004 - Present
Kaiser Permanente   January 1997 - April 2003

Skills
Nursing, ICU, EMR, EHR, Healthcare, Medical/Surgical, Inpatient, Hospitals, BLS, Epic Systems, Healthcare Information..., Acute Care, Clinical Research, Healthcare Management, ACLS, HIPAA, Patient Safety, CPR Certified

Education
California State University-East Bay   1988 — 1991
BSN, Nursing

Experience
Kaiser Foundation Health Plan  July 2010 - Present
Kaiser Permanente   1999 - 2010
Lufthansa German Airlines  1990 - 1995

Skills
Healthcare, Medical Compliance, Healthcare Information..., Medicare, Healthcare Management, Managed Care, HIPAA, EHR, Project Management, Healthcare Consulting, Epic Systems, Medicaid, Health Information..., Healthcare Industry, EMR, Revenue Cycle

Education
Cal State Hayward   2003 — 2005
Masters of Science, Health Care Administration

Universität zu Köln / University of Cologne   1982 — 1988

Experience
Easter Seals Bay Area  November 2013 - Present
Easter Seals Bay Area  October 2012 - November 2013
Independent  June 2009 - April 2013
STAND! For Families Free of Violence  January 2012 - July 2012
STAND! For Families Free of Violence  November 2011 - January 2012
Kaiser Permanente   2011 - 2011
California State University, East Bay  November 2007 - July 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Dreamweaver, Adobe Fireworks, PSP, VPN, Adobe Creative Suite, SPSS, Microsoft Product Studio, Lotus Notes, Cognos, PeopleSoft, StarsU, SharePoint, Google Docs, Copying, Fax, HIPAA, SOPA, Health Care Compliance, Psychology, Human Development, Web Design, Healthcare, Community Outreach, Customer Service, Program Development

Education
California State University-East Bay   2009 — 2011
Masters of Science, Health Care Administration

California State University-East Bay   2006 — 2009
Bachelors of Arts, Psychology, Sociology and Human Development

Experience
Kaiser Permanente   September 2014 - Present
Kaiser Permanente   November 2008 - Present
Kaiser Foundation Health Plan  July 1998 - Present
AAA  October 1996 - April 1998
Clorox  August 1985 - April 1996

Skills
Risk Management

Education
California State University-East Bay   1979 — 1983
Criminal Justice Major

Experience
Seneca Center for Children and Families   September 2008 - Present
Kaiser Permanente   October 2007 - May 2008
Fred Finch Youth Center/Associated Staffing Resources   June 2007 - September 2007
Foster Youth Services, MDUSD   October 2006 - May 2007
Deutsche Gesellschaft Technische Zusammenarbeit (German government organization)   January 1989 - January 1990

Skills
5150 designee at Willow..., Adolescents, Group Therapy, Crisis Intervention, Family Therapy, CBT, Psychotherapy, Play Therapy, Treatment Planning, Behavioral Health, Anger Management, Social Services, Mental Health, Motivational..., Therapists, Treatment, DBT, Mental Health Counseling, Developmental..., Life Transitions, Interventions, Plannning, Case Managment, Mindfulness, Clinical Supervision, Self-esteem, Post Traumatic Stress, Grief Counseling, Individual Counselling, Counseling Psychology, Psychological Assessment, Addiction Recovery, Behavior Modification, Stress Management, Case Management

Education
California State University-East Bay   2006 — 2008
MSW, social work

The City College of New York
BA

University of North Carolina at Chapel Hill
MFA, Fine arts

Experience
Cablevision  June 2015 - Present
Kaiser Permanente, Information Technology  September 2013 - June 2015
Kaiser Permanente   June 2011 - September 2013
Kaiser Permanente   August 2010 - June 2011
Kaiser Permanente   August 2009 - August 2010

Skills
Process Improvement, Healthcare Management, Lotus Notes, Healthcare Information..., Microsoft Office, Hospitals, Healthcare, EHR, HIPAA, Visio, Epic Systems, Microsoft Word, Software Documentation, EMR, Data Analysis, Ambulatory

Education
Cal State Hayward   1990 — 1995
Bachelors, Health Science

James Logan High School   1985 — 1989

Experience
Apttus  March 2015 - Present
SRI International  March 2013 - November 2014
Kaiser Permanente   September 2010 - July 2012
Fosters Wine Estates  March 2009 - March 2010
Ross Stores  June 2007 - April 2008
Cost Plus World Market  October 1999 - March 2008

Skills
Training, Analysis, Business Process..., Cross-functional Team..., Process Improvement, Program Management, Forecasting, CRM, Management, Leadership, Strategy, Team Leadership, Account Management, Strategic Planning, Data Analysis, Customer Service

Education
California State University-East Bay   2002 — 2006
Enterprise Resource Management

Experience
Kaiser Permanente   September 2012 - April 2013
CPA firm, India   June 2003 - September 2008

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, PowerPoint, Teamwork, Financial Accounting, Financial Analysis, Customer Service, Financial Reporting, QuickBooks, Bookkeeping

Education
California State University-East Bay   2009 — 2011
Master's degree, Health/Health Care Administration/Management

Experience
Caesars Entertainment Corporation  January 2010 - Present
Caesars Entertainment Corporation  January 2010 - Present
Univers Workplace Benefits  May 2007 - December 2009
Sierra Health Services  April 2002 - May 2007
Kaiser Permanente   April 1997 - November 2001

Skills
Management, Leadership, Training & Development, Recruiting, HRIS, Employee Engagement, Account Management, Benefits Administration, FMLA, Project Management, Coaching, Healthcare, Onboarding, Casino, Microsoft Excel, Microsoft Office, Software Documentation, Team Building

Education
Cal State Hayward

Coursework

Experience
Kaiser Permanente   November 2007 - Present
The Permanente Medical Group  October 1997 - Present
The Permanente Medical Group  July 1995 - October 1997

Skills
Pediatrics, Healthcare, Board Certified, PALS, Medical Education, Wellness, medical volunteer, Health Education, Patient Safety, Healthcare Management, Healthcare Information..., Urgent Care, Mental Health, Sports Medicine, Theatre, Acting

Education
Jefferson Medical College of Thomas Jefferson University   1989 — 1993
M.D., Medicine

San Francisco State University   1972 — 1975
Master of Arts (M.A.), Theatre/Theater

California State University-Hayward   1965 — 1969
Bachelor of Arts (B.A.), Speech/Drama

Experience
Dignity Health  2014 - Present
Sutter Health  2013 - 2014
Kaiser Permanente   2011 - 2013
Saint Francis Health System  2007 - 2010
Baptist Health South Florida  2006 - 2007

Skills
Emergency Room

Education
California State University-East Bay

Experience
Kaiser Permanente   June 2015 - Present
Kaiser Permanente   October 2008 - Present
Kaiser Permanente   October 2007 - December 2008
Kaiser Permanente   April 2006 - August 2007
Johnson Controls  August 2000 - December 2005

Skills
EMR, Clinical Documentation, Inpatient, Software Implementation, Epic Systems, Healthcare Information..., Software Documentation, Data Analysis, Hospitals, Training, EHR, CPOE, ASAP, Ambulatory, Healthcare Industry, Visio, Healthcare, GoLive, Nursing, Management, Change Management, HIPAA, Informatics, Healthcare Consulting, Ambulatory Care, Revenue Cycle, End User Training, Healthcare Management, Physicians, Quality Improvement, Process Improvement, ClinDoc, Software Project..., Requirements Analysis, Testing, Documentation, HL7, Documentations

Education
California State University-East Bay   2014 — 2015
Master of Business Administration (MBA), Global Innovation and Sustainability

California State University-East Bay   2003 — 2005
B.A., Political Science, Public Affairs and Administration; Minor in Business Administration

Experience
Kaiser Permanente   April 2015 - Present
Mills Peninsula Emergency Department   March 2014 - Present
Stanford University  October 2014 - March 2015
Bay Area Foot and Laser Podiatry Clinic   August 2011 - June 2014
LifeLong Medical Care  March 2013 - December 2013
Black Engineers and Scientists Students' Association   August 2012 - May 2013
Kaiser Permanente   June 2008 - August 2008

Skills
Microsoft Office, Research, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Customer Service, Photoshop, Social Media, Teaching, Event Planning, Editing

Education
California State University-East Bay   2013 — 2015
Post-baccalaureate Certificate, Pre-Medicine/Pre-Medical Studies

University of California, Berkeley   2009 — 2013
Bachelor's degree, Integrative Biology

James Logan High School

Experience
Kaiser Permanente   BSN, RNKaiser PermanenteFebruary 2004 - Present

Education
Cal State Hayward   1995 — 2000
RN, Nursing

Experience
Kaiser Permanente   October 2012 - Present
San Ramon Regional Medical Center  2012 - 2014
San Ramon Endoscopy Center   2006 - 2014

Skills
Medical/Surgical, Endoscopy, Outpatient Surgery, Acute Care

Education
University of California, Davis   1994 — 1999
Bachelor of Science (BS)

California State University Hayward
Bachelor of Science (BS), Registered Nursing/Registered Nurse

California State University-Hayward
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse

Experience
Teavana  January 2012 - Present
Kaiser Permanente   November 2006 - March 2009
Talbots  October 2002 - April 2005

Skills
Customer Service, Retail, Merchandising, Sales, Time Management, Inventory Management, Microsoft Office, Retail Sales, Cashiering, Visual Merchandising, Microsoft Excel, Team Leadership, Customer Satisfaction, PowerPoint, Management, Microsoft Word, Store Management, Leadership, Inventory Control, Social Media

Education
California State University-East Bay

Experience
National Home Health   October 2014 - Present
Allied Health Group  September 2014 - Present
A Grace Subacute and Skilled Care   October 2014 - November 2014
Kaiser Permanente   October 2013 - December 2013
Kaiser Permanente   September 2013 - October 2013
U.S. Department of Veterans Affairs   August 2013 - September 2013
Kaiser Permanente   January 2013 - May 2013
Kaiser Permanente   October 2012 - December 2012
Washington Hospital Healthcare System  August 2012 - October 2012
Washington Hospital Healthcare System  January 2012 - May 2012

Skills
Nursing, Medical/Surgical, Pediatrics, BLS, ACLS, Critical Care, Inpatient, Patient Safety, Hospitals, EMR, Healthcare, Healthcare Management, Patient Education, ICU, Epic Systems, PALS, Acute Care, Patient Advocacy

Education
California State University-East Bay   2014 — 2015
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Ohlone College   2012 — 2013
ADN, Registered Nursing/Registered Nurse, 4.00 GPA in Nursing Courses

UC Davis   2003 — 2007
Bachelor of Science (BS), Neurobiology, Physiology, and Behavior

Experience
American Heart Association American Stroke Association  January 2009 - Present
Stanford Hospital & Clinics  January 1990 - Present
El Camino Ambulatory Surgery Center   January 2005 - January 2014
Kaiser Permanente   January 2009 - January 2012

Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Teaching, Healthcare, Training, ICU, Critical Care, Nursing Education, PALS, Acute Care, ACLS, Epic Systems, BLS, Ambulatory, Ambulatory Care, Coaching, IV, Registered Nurses, Patient Advocacy, Post Anesthesia Care, Inpatient, Nursing Process, Patient Safety, Hospitals

Education
Chamberlain College of Nursing   2012 — 2014
Master's degree, Nursing Science

California State University-Hayward
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Experience
Valley Health Plans   February 2015 - Present
JAT’S Coding Solutions   January 2014 - December 2014
Experis  August 2013 - December 2013
Kforce  December 2012 - June 2013
Life Long Medical   May 2012 - May 2012
Brown and Toland  April 2010 - July 2011
University of Phoenix  July 2009 - September 2010
Heald College  June 2009 - September 2009
Mills Peninsula Health Services  November 2008 - January 2009
Kaiser Permanente   November 2004 - November 2008

Skills
Microsoft Office: MS..., Analysis, Policy, Mentoring, Process Improvement, Training, Leadership, Human Resources

Education
California State University-East Bay   2003 — 2006
Master’s Degree, Public Administration with an option in Public Management

California State University-East Bay   1997 — 2003
Bachelor’s Degree, Business Administration and and Finance