Experience
Kaiser Permanente   December 2013 - Present

Skills
Phlebotomy, Hospitals, Healthcare, Medical Terminology, Patient Safety, Customer Service, Specimen Collection, Specimen Handling, Specimen Processing

Education
City College of San Francisco   2011 — 2014
Associate of Science (AS), Science and Math

Bay Area Medical Academy   2011 — 2011
Certificate, Phlebotomy Technician/Phlebotomist

Experience
Accenture  January 2015 - Present
Performant Financial Corporation  September 2014 - January 2015
Voices.com  November 2000 - 2015
Robert Half  May 2014 - September 2014
Franklin Templeton Investments  July 2013 - October 2013
Morpho Detection, Inc.   March 2013 - July 2013
Coldwell Banker United  August 2012 - February 2013
Kaiser Permanente   November 2011 - July 2012
Bank of America  June 2011 - November 2011
Google  February 2010 - June 2011

Skills
Sourcing, College Recruiting, Executive Search, Strategic Sourcing, Technical Recruiting, SDLC, Human Resources, Product Marketing, Personnel Management, Management Consulting, Interviews, Applicant Tracking..., Candidate Generation, Voiceovers, Voice Acting, Recruiting, Internet Recruiting, Management, Executive Consulting, Full-cycle Recruiting, Recruitment/Retention, Global Sourcing, Staff Management, Full-life Cycle...

Education
City University of New York
Yes, Film

Experience
Kaiser Foundation Hospital, Patient Care Services Administration, South San Francisco Medical Center   February 2015 - Present
Kaiser Permanente   September 2014 - February 2015
Kaiser Permanente   November 2013 - September 2014
Kaiser Permanente   July 2011 - September 2014
Kaiser Permanente   March 2010 - July 2011
El Camino Hospital Los Gatos  June 2009 - February 2010
A Pink Event   2008 - 2010
Kaiser Permanente   June 2008 - June 2009
Stanford Hospital & Clinics  September 1996 - April 2008
UCLA Health  2003 - 2004

Skills
Nursing Education, Nursing Management, Healthcare Information..., Innovation, Project Management, Patient Safety, Critical Care, Strategic Planning, Program Development, Strategic Communications, Professional..., Collaborative Problem..., Educational Technology, Medical Devices, Medication..., Caring, Compliance, Hospitals, Nursing, Medicine, Medical/Surgical, Medical-Surgical, Healthcare Management, EHR, EMR, Healthcare

Education
University of Phoenix   2009 — 2011
Master of Science (M.S.), Nursing Education, A

University of San Francisco   1991 — 1995
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, A

City College of San Francisco   1988 — 1991
Associate of Arts (A.A.), Social Sciences, B

Experience
Kaiser Permanente   September 2015 - Present
Self  May 2014 - August 2015
John Wiley and Sons  February 2006 - April 2014
Encounter Books  August 2001 - November 2005
Neale-May & Partners  September 2000 - April 2001
Barricade Books   1997 - 2000

Skills
Publishing, Books, Publicity, Writing, Social Media, Communication, Public Relations, Ebooks, Community Building, Brand Awareness, Media Relations, Online Marketing, Building Relationships, Relationship Management, Teamwork, Non-fiction, Copy Editing, Yoga, Publications, Editorial, Softball, Web Content, Academic Publishing, Content Management, Television, Content Strategy, Newsletters, Proofreading, Press Releases, Blogging, Event Planning, Corporate Communications, Communication Skills, Social Networking, Strategic Communications, Marketing Communications, Social Media Marketing, Web Content Management, Internal Communications, Press Kits, Digital Marketing, Marketing Copy, Digital Media, Editing, Copywriting, Online Publishing

Education
Hunter College   1995 — 2000
BA, British Literature

State College Area High School

Experience
Abercrombie Kids  November 2014 - June 2015
Kaiser Permanente   June 2014 - July 2014

Skills
Cpr Certified, Microsoft Office, Microsoft Word, Social Media, Teamwork, Time Management, Customer Service, PowerPoint

Education
City College of San Francisco   2015 — 2016

Skyline College   2014 — 2015

Galileo Academy of Science and Technology   2010 — 2014

Experience
Kaiser Permanente   August 1977 - Present

Skills
Clinical Cardiology, Long Distance Running, Life Coaching, Sports Medicine, Echocardiography, Exercise Physiology, Medical Exercise, Cardiac Cath, Hospitals

Education
University of Chicago   1968 — 1972
Doctor of Medicine (MD), Medicine

City University of New York City College   1964 — 1968
Bachelor of Science (BS), Pre-Medicine/Pre-Medical Studies

Experience
Kaiser Permanente   August 2010 - Present
Wells Fargo Advisors  July 2005 - January 2006
State Bar of California  November 2000 - July 2005

Education
City College of San Francisco   1996 — 1999
Bachelor's degree, Criminal Justice/Safety Studies

Experience
Self  2010 - Present
Kaiser  September 1991 - January 2000
Kaiser Permanente   September 1991 - October 1997
Private Family  1984 - 1985
California Pacific Medical Center  August 1983 - July 1984
Esprit de Corps  1980 - 1983

Skills
Hand Knitting, Sewing, Tailoring, Apparel, Crochet, Quilting, Handmade Jewelry

Education
City College of San Francisco   2013 — 2015
Fashion Design

State University of New York at Albany   1994 — 1995
Registered Nursing/Registered Nurse, 3.0

University of Salamanca   1984 — 1985
Spanish Language and Literature

City College of San Francisco   1981 — 1983
Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants, very good

Experience
Office of the Assessor-Recorder   September 2013 - Present
City & County of San Francisco, 311 Customer Service Center   September 2006 - August 2013
Office of the County Clerk   August 2002 - September 2006
Kaiser Permanente   December 1999 - August 2002

Skills
Ability to type 100+ wpm, Social Networking, Customer Service, Event Management, Project Planning, Business Analysis, Business Strategy, Project Management, Supervisory Experience, Operations Management, Strategic Planning, Microsoft Office, Government, Training, Mentoring Of Staff, Creative Problem Solving, Web Content, Knowledge Base, CRM, Office Administration, Reporting & Analysis, Public Relations, Analysis, Data Analysis, Community Outreach, Social Media, Event Planning, Local Government, Policy Analysis, Leadership, Troubleshooting, Policy, Public Speaking, Leadership Development, Integration, Editing, Team Building, Process Improvement, Strategic Communications, Employee Relations, PowerPoint, Outlook, Performance Management, Crisis Communications, Online Advertising, Strategic Partnerships, Business Process..., Public Administration, Budgets, Coaching

Education
University of Phoenix
Bachelor of Science, Business Management

City College of San Francisco   2012 — 2012
Certificate, Achieving Success with Difficult People

City College of San Francisco   2012 — 2012
Certificate, Fundamentals of Supervision and Management II

City College of San Francisco   2010 — 2010
Certificate, Employment Law Fundamentals

City College of San Francisco   2010 — 2010
Certificate, Introduction to SQL

City College of San Francisco   2009 — 2009
Certificate, Customer Service Fundamentals

City College of San Francisco   2009 — 2009
Certificate, Fundamentals of Supervision and Management

City College of San Francisco   2008 — 2009
Certificate, Building Teams That Work

City College of San Francisco   2008 — 2009
Certificate, High Speed Project Management

City College of San Francisco   2008 — 2009
Certificate, Introduction to Business Analysis

Experience
Bannor Media   January 2009 - Present
Chaveran Inc.  June 2014 - December 2014
Kaiser Permanente   February 2010 - February 2011
JPMorgan Chase  March 2006 - December 2009
Arrow Financial Services  March 2005 - July 2007

Skills
IT Management, Oracle, Linux, Unix, Database Administration, Management, Oracle Database, Customer Service, Teamwork, Corporate Events, Stage Lighting, DMX, Leadership

Education
City University of New York-Herbert H. Lehman College   2002 — 2004
Information Technology

Experience
Dell  June 2012 - Present
NYU Langone Medical Center  April 2011 - May 2012
Cedars-Sinai Medical Center  October 2010 - November 2010
Encore Health Resources  2010 - 2010
Kaiser Permanente   March 2007 - May 2009
21st Century Insurance  2005 - 2005
bad boys 2   2002 - 2002
Lipman Nurit   1996 - 1998

Skills
Epic Systems, EHR, GoLive, EMR, Healthcare Information..., Clinical Research, HL7, Ambulatory, CPOE, Meditech, Hospitals, Healthcare, Training, Informatics, Software Implementation, Cerner, Inpatient, Software Documentation, HIPAA, Revenue Cycle, Documentations, Health Information..., Healthcare Consulting, Documentation, Healthcare Industry, Healthcare Management

Education
City University of New York City College   1992 — 1994
Bachelor of Arts (B.A.), Theatre/Theater

Experience
Labor and Employee Relations/Workplace Safety Consultant   January 2015 - Present
Marin General Hospital  January 2013 - November 2014
Port of San Francisco  September 2011 - January 2013
HRAnswerLink.Com   January 2011 - September 2012
Examiner.Com  May 2011 - June 2012
UCSF Medical Center  September 2008 - April 2010
Kaiser Permanente   June 2002 - September 2008
Nextel Communications  May 2000 - February 2002

Skills
Employee Relations, Labor Relations, Personnel Management, Recruiting, Deferred Compensation, Leadership, SPHR, Talent Acquisition, Talent Management, HRIS, Employee Benefits, Benefits Administration, Workplace Safety, Human Resources, Organizational..., Management, Performance Management, Onboarding, Training, Applicant Tracking..., Employee Engagement, Healthcare, New Hire Orientations

Education
Wilmington University   2011 — 2014
Master's Degree, Human Resources Management

San Francisco State University   1981 — 1984
B.A., Labor Relations

City College of San Francisco   1971 — 1973
A.S., Administration of Justice (Criminology)

Experience
Cards From The Heart   September 2004 - Present
LAUSD, District Office of Transition Services   September 2008 - June 2009
LAUSD, District Office of Transition Services   September 2002 - July 2008
LAUSD  September 2000 - June 2002
Multnomah County, Developmental Disabilities Program   October 1990 - May 1998
Kaiser Permanente   January 1990 - May 1995
Multnomah Educational Service District  October 1988 - June 1991
Saint Francis de Sales School For the Deaf   January 1983 - June 1985
Cardiology, Radiation Oncology, Endocrinology, Psychiatry, Orthopedics, Neuro Ophthalmology   1972 - 1980
Union County Welfare Board   September 1974 - June 1978

Skills
Sign Language, Greeting Cards, Teaching, Medical Transcription, Public Speaking, Parent Education, Behavior Management, Special Education, handywoman, medical assistant, Case Management, Vocational Counseling, job coach, Developmental..., Hospice volunteer, Big Sister volunteer, consultant on ADHD/ADD..., Teacher Training, Educational Technology, ESL, Higher Education, Literacy, Differentiated..., Curriculum Design, Child Development, Photography, Tutoring, Social Services, Educational Leadership, Elementary Education, Curriculum Development, Staff Development

Education
Portland State University   1985 — 1987
M.S., Special Education/Severely Handicapped, K-12

City University of New York-Hunter College   1978 — 1980
M.S., Deaf Education, K-12

State University of New York College at Geneseo   1970 — 1972
B.S., Elementary Education

Indiana State University   1967 — 1970
Speech and Language Therapy

Battin High School   1964 — 1967
diploma, College Prep, grades 10-12

Experience
sanef its technologies  April 2014 - Present
Xerox  January 2013 - March 2014
Kaiser Permanente   May 2011 - October 2012
TheLadders  December 2008 - May 2011

Skills
Software Quality..., Test Planning, Regression Testing, Test Automation, Agile Methodologies, Test Management, System Testing, Quality Assurance, Quality Center, User Acceptance Testing, Test Strategy, Testing, Selenium, HP Quality Center, SDLC, Manual Testing, JIRA, Defect Tracking, Scrum, HP QTP, Black Box Testing, Requirements Analysis, Waterfall

Education
Brooklyn College   2004 — 2008
Bachelor of Science (B.S.), Biology/Computer

City University of New York-Brooklyn College

Experience
St. Francis Memorial Hospital  October 2012 - Present
U.S. Coast Guard   January 1980 - June 2012
Queen of the Valley  June 1999 - June 2005
Kaiser Permanente   June 1998 - June 1999
Kaiser Medical Center Hospital   January 1998 - January 1999
Pacific Fertility Center  January 1994 - January 1998

Skills
Military, Security Clearance, Military Experience, Homeland Security, Critical Care, IV, Nursing

Education
City College of San Francisco   1992 — 1994
Associate of Science (AS), Registered Nursing/Registered Nurse

Experience
Linda Elvira Piedra Photography   1996 - Present
Samuel Wooten Photography   December 2010 - January 2011
Samuel Wooten Photography   April 2010 - May 2010
Kaiser Permanente   April 1997 - May 1997
4AD  April 1996 - May 1996

Skills
Fine Art Photography, Portraits, Still Life, On Location, Landscape Photography, Black & White, Fine Art, Street Photography, Darkroom, Editorial Photography, Image Manipulation, Editorial, Photographers, Art, Portrait Photography, Photography, Image Editing, Digital Photography, Photos

Education
City College of San Francisco   1994 — 1997
Photography, Film

University of Anchorage   1991 — 1993
Literature

Le Centre des Arts du Livre   1989 — 1990
Bookbinding

University of California, Santa Cruz   1987 — 1988
Art History, Literature, Film

Experience
Generation Healthcare   January 2015 - Present
San Francisco Health Plan  May 2014 - December 2014
Burma Superstar   November 2011 - August 2014
San Francisco Health Plan  November 2012 - May 2014
TransPerfect Translations  December 2011 - December 2012
Wespac Plan Services   April 2008 - August 2010
Kaiser Permanente   June 2005 - August 2005

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Service, Windows, Research, Photoshop, Teaching, Budgets, QNXT, Essette, Community Outreach, Healthcare, Healthcare Management, ACLS, BLS

Education
City College of San Francisco   2009 — 2010
Nursing, Registered Nursing

Fremont High School   2001 — 2005
High School Dipolma

Experience
Kaiser Permanente   July 2012 - Present
San Leandro Hospital  June 2011 - Present
Hospitality Staffing Services   2007 - 2011
5 Star Events   2005 - 2009
San Francisco General Hospital  June 2007 - December 2008

Skills
Customer Service, Word, Microsoft Office, Data Entry, PowerPoint

Education
Loma Linda University   2011 — 2011
CT Certification Program, Computed Tomography

City College of San Francisco   2005 — 2008
AS, Radiologic Science

Experience
Vans  June 2015 - Present
Forever 21  November 2014 - June 2015
Nordstrom  July 2014 - November 2014
Nordstrom  February 2014 - July 2014
Puma  May 2013 - October 2013
Bath & Body Works  October 2010 - May 2012
San Francisco General Hospital Foundation  May 2004 - September 2011
Kaiser Permanente   December 2008 - July 2010
The Body Shop  August 2001 - March 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Java, Team Building, Social Media, Event Planning, Teamwork, Sales, Public Relations, Management, Project Planning, Event Management, Team Leadership, Sales Management, Inventory Management, Marketing Strategy, Coaching, Retail, Leadership, Financial Analysis, Data Entry, Nonprofits, Troubleshooting, Analysis, Time Management, Social Networking, Phlebotomy, Vital Signs, Medical Terminology, Medical Records, Healthcare, Customer Satisfaction, BLS, EKG, Fashion, Merchandising, EMR, Cashiering, Recruiting

Education
Heald College-San Francisco   2009 — 2011
Associate of Arts and Sciences (AAS) (AA), Science, 4.0

City College of San Francisco   2002 — 2004
Adult Health Nurse/Nursing, 3.6

San Francisco State University   1998 — 2002
Nursing Education, 3.8

Experience
First Databank (FDB)   July 2015 - Present
PharMerica  May 2015 - Present
Carrington College  June 2015 - July 2015
SCIO Health Analytics®  October 2014 - April 2015
Golden Gate Pharmacy  October 2007 - October 2014
Kaiser Permanente   February 2011 - April 2011
Heald College  October 2010 - January 2011

Skills
Pharmacy, Pharmacy Practice, Prescription, Pharmacy Technicians, Pharmacy Benefit..., Pharmacueticals, Medication Therapy..., Pharmacology, Data Entry, Microsoft Office, Typing, Insurance, Medicare Part D, Medicaid, Pharmacy Automation, Compounding, Filing, Invoicing, Pyxis, Healthcare, HIPAA, Patient Advocacy, Aseptic Technique, Patient Education, Managed Care, Health Education, Patient Safety, Immunization, IV, Microsoft Excel

Education
University of California, Riverside
Certification, Electronic Health Record Management

San Francisco State University
Bachelor of Arts Degree, Technical and Professional Writing, 3.93

City College of San Francisco
Associate of Science Degree, Social Science and Human Behavior

Heald College
Associate in Applied Science Degree, Pharmacy Technology, 4.00

Experience
Kaiser Permanente   2006 - Present
Sutter Health  2008 - 2009
Genentech  2007 - 2007
Primary Health Care Associates   2000 - 2006

Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, PowerPoint, Clinical Research, Public Speaking, Healthcare Information..., ADT, Multi-line Phone, Insurance, Medical Records, Research Council, Appointment Scheduling, Mainframe, Lotus Notes, Sametime

Education
City College of San Francisco   2000 — 2005
General Studies

Bryman College   2000 — 2000

Experience
Kaiser Permanente   September 2013 - Present

Skills
Nursing, Inpatient, Acute Care, Gerontology, Managed Care, Quality Improvement, Medical Education, Healthcare, Healthcare Management, Cardiology, Public Health, Team Leadership, Assessment and..., Medical-Surgical Nursing, Patient and Family..., Culturally Competent..., Health History and..., Stress Management, Complimentary and..., End-of-life and..., Community-Based Nursing..., Acute Intracranial..., Nursing Managment:..., Nursing Managment:..., Nursing Managment:..., Medical Devices, Microsoft Word, PowerPoint, Data Analysis, Customer Service, Healthcare Information..., Clinical Research, Microsoft Office, Business Strategy, Social Media, Hospitals, Marketing, Contract Negotiation, Project Management, Microsoft Excel, Software Development, Research, Outlook, English, EMR, Social Media Marketing, Bilingual:..., Correctional Medicine, Surgery, Critical Care

Education
Samuel Merrit University   2007 — 2008
BSN, Registered Nursing/Registered Nurse

City College of San Francisco   2002 — 2006
English; Statistics; American History; Psycology; Anatomy; Microbilogy; Physiology;

Pirogov Russian National Research Medical University (RNRMU)   1995 — 1996
Doctor of Medicine (MD), Neurology Residency Program/Research Project.

Azerbaijan State Medical University   1988 — 1994
Doctor of Medicine (MD), Neurology Residency Program

Experience
Google  February 2013 - Present
Kaiser Permanente   June 2011 - March 2013
Denny's  June 2005 - June 2011
polo Loco   December 2004 - December 2005

Skills
Training, Hiring, Coaching, Accountability, Team Leadership, Leadership, Employee Engagement, Food Service Sanitation, Quality Control, POS, Troubleshooting, Human Resources, Cost Management, Ownership, Brand Management, Operations Management, Management, Customer Satisfaction, Hospitality, Restaurants, Food, Catering, Food & Beverage, Restaurant Management, Sales, Hospitality Management, Menu Development, Hospitality Industry

Education
computer learning center san francisco   1998 — 1999
deploma, Computer Programming, Specific Applications, 4.9/5

City College of San Francisco   1994 — 1998
Educational Leadership and Administration, General, 3.8/4

iap   1987 — 1991
Bachelor of Science (BS), oil and gas exploration technology

Experience
self-emplyed seamstress and production of hand knit items.   June 2015 - Present
Kaiser Permanente   August 1991 - 1996
Kaiser Hospital  1991 - 1996
California Pacific Medical Center  August 1983 - December 1986

Skills
Microsoft Word

Education
City College of San Francisco   2013 — 2016
Associate of Arts (A.A.), Fashion/Apparel Design

University at Albany, SUNY   1995 — 1996
Registered Nursing/Registered Nurse, 3.5 GPA

Universidad de Salamanca   1984 — 1984
Certificate, Spanish Language

John Adams Community College   1981 — 1983
Diploma, L.V.N.

John O'Connell High School   1979 — 1981
High School

Experience
Kaiser Permanente   April 2011 - Present
Kaiser Permanente   October 2009 - April 2011
Senior Educators Ltd.   November 2008 - January 2009
UCSF  November 2007 - October 2008
JT2 Integrated Resources  July 2006 - December 2006
Macys Corporate Services Ltd  September 2000 - April 2006

Skills
Human Resources, Integration, Process Improvement, Healthcare, Training, Leadership, Coaching, Organizational..., PeopleSoft, Employee Benefits, Healthcare Information..., HRIS, Customer Service, Data Analysis, Strategic Planning, Microsoft Word, HIPAA, Microsoft Excel, Data Entry

Education
Heald College-Hayward   2008 — 2010
Medical Office Certification, Medical Office Management/Administration

Herzing College   2004 — 2006
Medical Billing and Coding Certification, Medical Insurance Specialist/Medical Biller

City Colleges of Chicago-Harold Washington College   1997 — 1998
Business Administration and Management, General

Experience
Old Navy  May 2013 - November 2013
Kaiser Permanente   August 2012 - January 2013
Mission Community Market  August 2011 - December 2011

Skills
Community Outreach, Google Docs, Computer Hardware, Customer Service, Leadership, Troubleshooting, IT Hardware Support, Hardware Installation, Microsoft Office, Teamwork, Project Management, Public Speaking, Sales, Social Media, Outlook, PowerPoint, Photoshop, Windows, Windows 7, Youth Development

Education
City College of San Francisco   2012 — 2013
Some college, Information Technology

Year Up Bay Area   2012 — 2013

Experience
Westfield  August 2012 - Present
Kaiser Permanente   April 2012 - August 2012
Liquid Agency  August 2010 - March 2012
Filter  May 2010 - August 2010
Avalon Books  July 1999 - August 2010
Secret Weapon Marketing  December 2009 - January 2010
Saatchi & Saatchi  July 2005 - November 2009
Deutsch  June 2001 - June 2005

Skills
Brochures, Creative Direction, Graphic Design, Logo Design, InDesign, Image Manipulation, Graphics, Mac, Typography, Corporate Identity, Outdoor Advertising, Posters, Direct Mail, Illustrator, Collateral, Advertising, Pre-press, Adobe Creative Suite, Layout, Newsletters, Art Direction, Packaging, Creative Strategy, Magazines

Education
City University of New York-Hunter College   1988 — 1993
BFA, Graphic Arts & English

Experience
Kaiser Permanente   July 1998 - Present
Kaiser Permanente   May 1991 - July 1998

Skills
Coaching, Radiography, PowerPoint, Community Outreach, Pediatrics, Healthcare, Team Building, Social Media, Public Health, Event Management, Microsoft Excel, Public Relations, Microsoft Office, Customer Service, Public Speaking, Clinical Research, Outlook, Hospitals, Leadership, Teaching, System Administration, Nonprofits, Fundraising, Training, Research, EMR, Editing, Event Planning, Team Leadership, Non-profits, Management

Education
City College of San Francisco   1995 — 1998
Certificate, Diagnostic Medical Imaging

UC Davis   1986 — 1990
Bachelor of Science, Animal Sciences

Experience
Kung Fu Fit   February 2011 - Present
Pacific College of Oriental Medicine  September 2011 - February 2015
Olo Acupuncture   May 2011 - February 2015
Mediyak.com   April 2009 - 2011
Equinox  June 2007 - December 2010
Kaiser Permanente   September 2006 - December 2010
Apexwellness   2006 - December 2010
Chinese Sports and Medicine   January 2002 - December 2010
Daoyin Qigong Center   April 1996 - December 2010
Quan Yin   2006 - December 2009

Skills
Acupuncture, Bodywork, Chronic Pain, Fitness, Healing, Healthcare, Holistic Health, Medicine, Nutrition, Pain Management, Personal Training, Qigong, Rehabilitation, Stress, Teaching, Therapeutic Massage, Traditional Chinese..., Tui Na, Wellness, Fitness Training, Integrative, Stress Management, Treatment, Wellbeing, Wellness Coaching

Education
Western University of Health Sciences   2015 — 2019
Medical, Medicine

City University of New York-Hunter College
Bachelors, Psychology

Pacific College of Oriental Medicine   1997 — 2001
Masters of Science, Acupuncture, Asian Body Work

Experience
Kaiser Permanente   June 2004 - February 2010

Education
New York University
Ph.D.

New York University
MA

City University of New York City College
BA

Experience
Kaiser Permanente   February 2014 - Present
Kaiser Permanente   March 2012 - February 2014
UCSF Medical Center  August 2007 - February 2012
Los Angeles Department of Public Health  July 2006 - August 2006
NYS Office of Attorney General   May 2002 - June 2005

Skills
SAS/SQL, MS Office Suite, SAS, Access, Microsoft Excel, Epidemiology, Infectious Diseases, Public Health, Biostatistics, Data Analysis, Statistics, Healthcare, Global Health, Databases, Data Management, Analysis, Literature Reviews, SAS programming, Microsoft Office, Research, SAS Programming, Program Evaluation, Healthcare Information..., Program Management

Education
City University of New York-John Jay College of Criminal Justice   2001 — 2008
MPA, Public Administration

University of California, Los Angeles   2005 — 2007
MPH, Public Health/Epidemiology

Rochester Institute of Technology   1994 — 1997
BS, Biomedical Photographic Communications

Experience
Aetna  May 2014 - Present
Aetna  2014 - Present
Morehouse School of Medicine  2013 - Present
WellCare - Georgia   2012 - Present
WellPoint, Inc  2003 - 2012
Kaiser Permanente   1998 - 2003

Skills
Utilization Management, Care Management, Medical Management, Medicaid, Disease Management, Managed Care, Healthcare Management, Management, Patient Safety, HIPAA, Healthcare Information..., Provider Relations, Medicare, Medicine, Healthcare, Data Analysis, NCQA, Strategy, Utilization Review, EHR, Health Insurance, Case Managment, Pharmacy, Public Health, Credentialing, Leadership, Health Education, HMO, Accreditation, Pharmacy Benefit..., Health Policy, HEDIS, EMR, Healthcare Industry, Program Development, Medicaid Managed Care, Physicians, Hospitals, Internal Medicine, Network Development, Healthcare Consulting, PPO, Inpatient, Long-term Care, Physician Relations, Quality Improvement, Medicare Part D, Home Care, Health Care Reform, Case Management

Education
AHIP Leadership Program
Certified Healthcare Insurance Executive (CHIE), Health Insurance

City University of New York City College
BS, Speech Pathology & Audiology

Kennesaw State University - Michael J. Coles College of Business
MBA, Business

Mount Sinai School of Medicine of New York University
MD, Medicine

Experience
Houlihan Lokey  June 2015 - Present
Houlihan Lokey  April 2014 - Present
AIDS Healthcare Foundation  April 2010 - October 2013
AIDS Healthcare Foundation  March 2009 - March 2010
Kaiser Permanente   March 2008 - November 2008
Comcast Cable Communication   January 2005 - December 2005
Comcast Cable Communications  September 2001 - December 2004
Digital City  August 1999 - December 1999

Skills
Databases, SQL, Access, Systems Analysis, Data Analysis, Business Analysis, MySQL, SDLC, Microsoft SQL Server, Crystal Reports, Microsoft Office, FTP software, HP Service Manager, Pentaho, VNC, Dameware, HRIS, Project Management, Management, Information Technology, Process Improvement, Business Requirements, Business Process

Education
City University London   2006 — 2008
Master of Science, Information Technology

Drexel University - College of Business and Administration   1997 — 2001
Bachelor of Science, Management Information Systems

Experience
Kaiser Permanente   June 2011 - Present
Richmond University Medical Center  August 2005 - May 2011

Skills
Crisis Intervention, Social Services, Therapists, Motivational..., Counseling Psychology, Psychology, Clinical Research, Individual Counselling, Group Therapy, Psychosocial

Education
City University of New York-Hunter College   2001 — 2003
Master of Social Work (MSW), Social Work

University of Maryland College Park
Bachelor of Arts (BA), Psychology

Experience
Duke University Hospital  February 2015 - Present
Mona Lisa Little Italy   September 2012 - February 2015
Kaiser Permanente   May 2014 - December 2014
San Diego State University  August 2012 - December 2014
AerOps   November 2006 - August 2012
JBN Investment Real Estate   September 2004 - November 2006
Sellstate Real Estate   January 2004 - September 2004

Skills
Nursing Care, International Flight..., Real Estate Transactions, Food & Beverage Service, Microsoft Office, Customer Service, Flights, Food & Beverage, Healthcare, CPR Certified, Critical Thinking, Patient Safety

Education
San Diego State University-California State University   2012 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse, 3.93

City College of San Francisco   2008 — 2012
Associate's Degree, Sciences - Nursing Prep, 4.0

Sheffield School of Aeronautics
Aircraft Dispatcher Certification, Flight dispatch

Climer School of Real Estate
Real Estate Liscensure, Real Estate

Experience
Kaiser Permanente   March 2010 - Present
Kaiser Permanente IT  1981 - Present
Kaiser Permanente   1981 - 2009

Education
City University of New York   1977 — 1981

Experience
Prepaid Legal Services  June 2004 - Present
Kaiser Permanente   July 2001 - Present
Self-employed  July 2000 - Present

Education
City University of New York-Herbert H. Lehman College

Experience
Kaiser Permanente   March 2007 - Present

Education
City University of New York City College   2004 — 2005
MS, Electrical Engineering (Telecom)

Fairleigh Dickinson University   2003 — 2005
MS, Electrical Engineering

Experience
Kaiser Permanente   September 1997 - September 2007
Kaiser Permanente   1996 - 2007
GRUBER and ASSOC>   August 1996 - September 1997
FIRST INTERSTATE MANAGEMENT SERVICES COMPANY   January 1984 - July 1996
First Interstate Bank  1971 - 1996
First Interstate Bank  October 1980 - June 1990
FIRST INTERSTATE BANK OF CALIFORNIA  June 1973 - January 1984
FRANKLIN COMPUTER ASSOCIATES   January 1970 - June 1973
us ARMY  June 1963 - July 1968

Skills
Contract Negotiation, Vendor Relations, SLA, Vendor Management, Negotiation, Contract Negotiations, Taught IT and business..., Taught negotiation...

Education
Southwestern Law School   1971 — 1975
jd, LAW

JD

City University of New York City College   1958 — 1963
ba, economics

stuyvesant high school   1954 — 1958
academic, engineering

City University of New York City College

Experience
Kaiser Permanente   February 2005 - Present
Stanford Hospital & Clinics  2000 - 2002
San Francisco General Hospital  1988 - 1999

Education
Golden Gate University   2000 — 2004
B.S., Information Systems

San Francisco State University   2000 — 2000
Certificate, Client/Server

City College of San Francisco   1987 — 1989
A.S., Health Information Management

Experience
Kaiser Permanente   May 2012 - Present
Hoag Memorial Hospital  June 2010 - November 2011

Education
City University of New York-Hunter College   2002 — 2006
Bachelor's degree, Registered Nursing/Registered Nurse

Experience
Kaiser Permanente   December 2004 - Present
San Francisco Department of Public Health  July 2002 - January 2014
Mission Neighborhood Health Center  September 1995 - August 2000

Skills
Community Outreach, Mental Health, Healthcare, Crisis Intervention, Medical Social Work, Case Managment, Social Services, Grief Counseling, Harm Reduction, End of Life, Interventions, Spanish, Substance Use Disorders, Behavioral Health, Nonprofits, Psychosocial

Education
University of California, Berkeley   2000 — 2002
Master's in Social Welfare, Health, Mental Health

San Francisco State University   1998 — 2000
BSW, Social Work

City College of San Francisco   1994 — 1998
AA

San Diego State University-California State University   1994 — 1995
General Ed

Experience
OHSU Oregon Health & Science University  September 2014 - Present
Kaiser Permanente   September 2013 - September 2014
OHSU  May 2008 - September 2013

Skills
Financial Analysis, Variance Analysis, Healthcare, Financial Reporting, Process Improvement, Forecasting, Analysis, Data Analysis, Financial Modeling, Healthcare Management, Budgets

Education
University of Oregon   1992 — 1994
BS, Accounting and Finance

City University of Seattle
Master of Business Administration (MBA), Project Management

Experience
Kaiser Permanente   November 2007 - Present
Kaiser Permanente, San Rafael, CA   November 2007 - Present

Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., EMR, Clinical Research, Customer Service, HIPAA, Patient Safety, Medical Records, medical coding, Epic Systems, Registered Heallth..., Certifed Coding...

Education
City College of San Francisco   2006 — 2008
Associate’s Degree, Health/Health Care Administration/Management, A

Experience
Bayer HealthCare Pharmaceutical, Inc.   October 2013 - Present
Yoh (assigment in Bayer HealthCare Pharmaceutical, Inc.)   May 2010 - September 2013
Novartis  2013 - 2013
Solstice Neurosciences  January 2007 - April 2010
Kaiser Permanente   November 2005 - March 2008
Solstice Neurosciences, Inc.   September 2006 - December 2006
Biochemistry Laboratory in UC Berkeley   May 2003 - May 2004

Skills
GMP, Validation, LIMS, Sop, Assay Development, PCR, Western Blotting, 21 CFR Part 11, Quality Control, Cell, SDS-PAGE, ELISA, Protein Chemistry, Cell Culture, SOP, V&V, Pharmaceutical Industry, FDA, Biotechnology

Education
City College of San Francisco   2010 — 2011
Certificate, Stem Cell Technology

University of California, Berkeley   2002 — 2004
Bachelors of Arts, Molecular Cell Biology

Experience
SCORE  July 2012 - Present
DENAB Quality Systems   April 2002 - Present
Delta Dental  June 2006 - June 2008
Kaiser Permanente   October 2004 - October 2005
Countrywide Home Loans  2001 - 2002
TBI (Starbase>Borland>MicroFocus)   November 2000 - October 2001
Digital Insight  February 2000 - October 2000
DENAB Quality Systems   January 1981 - January 2000
InterMind > OneName   1999 - 2000
IDX Systems  1998 - 1999

Skills
Quality Assurance, Software Quality..., Requirements Analysis, SDLC, Quality Center, Testing, User Acceptance Testing, Test Planning, Test Management, Test Automation, Requirements Gathering, Integration, Software Documentation, Process Improvement, Project Management, Regression Testing, Release Management, Quality Management, Software Project...

Education
Rutgers University-New Brunswick   1900 — 1900
Certificate, Statical & Process Quality Control

University of Washington   1900 — 1900
Graduate Certificate, Data Communications. ....... .

City University of Seattle
B.S., Business Administration & Computer Science

Institute for Certification of Computing Professionals (ICCP)
CCP, Certified Computing Professional

Mohegan College (Connecticut)
A.S. (studies, Computer Engineering)... .....

Experience
Walgreens  July 2015 - Present
MCPHS University  April 2015 - May 2015
Kaiser Permanente   February 2015 - March 2015
UMass Memorial Medical Center  January 2015 - February 2015
Nashoba Valley Medical Center  November 2014 - December 2014
Kaiser Permanente   September 2014 - October 2014
UMass Memorial Medical Center  August 2014 - September 2014
Hebrew SeniorLife  September 2013 - August 2014
Walmart  October 2013 - October 2013
UC Davis Department of Internal Medicine   September 2010 - July 2012

Skills
Public Health, Healthcare, Health Education, Community Outreach, Data Analysis, Research, Clinical Research, Hospitals, Grant Writing, Microsoft Excel, Diabetes, Microsoft Office, Psychotherapy, Pharmacy, Events Coordination, Medication Therapy..., Immunization, Patient Counseling, Pharmacists

Education
Massachusetts College of Pharmacy and Health Sciences   2012 — 2015
Doctor of Pharmacy (Pharm.D.)

University of California, Berkeley   2006 — 2008
BA, Molecular Cell and Biology

City College of San Francisco   2003 — 2006
AS, Chemistry

Saint Joseph's College
High School

Experience
DDT Contracting Services, Inc   Manager, Wellness & Health PromotionKaiser PermanenteAugust 2005 - September 2011
Kaiser Permanente   2009 - 2011
State of Georgia  September 2003 - February 2005
March of Dimes  1999 - 2003

Skills
Health Promotion, Wellness, Program Management, Health Education, Public Health, Healthcare, Program Development, Nutrition Education, Program Evaluation, Nutrition, Community Outreach, Wellness Coaching, Healthcare Management, Community Health, Informatics

Education
City University of New York-Herbert H. Lehman College   1992 — 1994
MA, Health Education & Promotion

City University of New York-Herbert H. Lehman College   1982 — 1987
BA, Community Health Education

Cardinal Spellman   1978 — 1982
High School

Experience
State of Vermont/Department of Vermont Health Access   September 2007 - Present
State of Vermont, Department of Health   August 2004 - September 2007
State of Vermont, Department of Health   October 2002 - August 2004
State of Vermont, Department of Health   2000 - 2002
Kaiser Permanente   1996 - 2000
Fanny Allen Hospital/Fletcher Allen Health Care   1988 - 1996
Hospitals and Private Corporations   1976 - 1988

Skills
Government, Policy, Program Development, Public Health, Medicaid, Hospitals, Community Outreach, Management, Strategic Planning, Strategic Partnerships, Social Services, Finance, Program Management, Process Improvement, Healthcare, Healthcare Management, Nonprofits, Program Implementation, Interdisciplinary..., Chronic Care Management, Disease Management, Team Leadership

Education
Saint Michael's College   2006 — 2008
CAMS (Certificate in Advanced Management Studies)

City University of New York   1981 — 1983
MPH/MS

Virginia Commonwealth University   1972 — 1976
BSN

Experience
Kaiser Permanente   January 2012 - Present
Calfarme.us   October 2011 - February 2012
Towne Park  April 2011 - September 2011
Towne Park  September 2010 - March 2011
Towne Park  October 2009 - September 2010
Hayward Ford Lincoln Mercury Nissan   January 2007 - July 2008
Hayward Ford Lincoln Mercury   October 2004 - December 2006
Hayward Ford   April 2004 - October 2004
S & C Ford   December 2000 - April 2004
Towne Ford  September 1999 - November 2000

Skills
Customer Relations

Education
City College of San Francisco   1977 — 1980
Accounting

Balboa HS   1974 — 1977
Business

Experience
Kaiser Permanente  

Skills
Nursing, BLS, Inpatient, Healthcare, Hospitals, Patient Safety, Healthcare Management, EMR, ACLS, Critical Care, Acute Care, Clinical Research, Healthcare Information...

Education
City University of Seattle   1994 — 1997

Experience
Kaiser Permanente   August 2013 - June 2015
Forest City Hawaii   June 2013 - August 2013
Choi & Oh CPAs   January 2013 - May 2013
Sunstone Builders LLC   August 2001 - May 2004

Skills
Accounting, Financial Accounting, Finance, Financial Statements, Auditing, Access, Financial Reporting, Accounts Payable, Internal Controls, Tax, GAAP, Sarbanes-Oxley Act, Internal Audit, General Ledger, Account Reconciliation, Journal Entries, Accounts Receivable, Tax Preparation, Fixed Assets, Bookkeeping, PeopleSoft, Variance Analysis, Sarbanes-Oxley, SQL

Education
University of Hawaii at Manoa   2009 — 2012
BBA, Accounting and Manament of Information Systems, 3.97 & 4.0/4.0

University of Hawaii at Manoa   2009 — 2012
Bachelor of Business Administration (BBA), Accounting and Management Information Systems

City University of New York
Master of Science (M.S.), Data Analytics

Experience
Kaiser Permanente   July 2002 - Present
[object Object]   July 2002 - Present
RESEARCH PROCESSOR   March 1986 - April 1997

Skills
Healthcare, Public Speaking, Customer Service, Data Entry, Team Building, Strategic Planning, Nonprofits, Leadership, Training, Program Management, Community Outreach, Coaching, Event Planning

Education
City College of San Francisco   1984 — 1986
Associate's degree, General Studies

BALBOA HIGH SCHOOL, SAN FRANCISCO   1979 — 1983
LANEY COLLEGE, Cosmetology/Cosmetologist, AAA General Education

Experience
InterContinental Hotels Group (IHG®)   October 2014 - Present
Kaiser Permanente   December 2013 - October 2014
Walmart.com  August 2011 - December 2013
On Lok  February 2011 - July 2011
Synova  August 2009 - January 2010
Recruit Express   March 2009 - June 2009

Skills
Onboarding, Human Resources, Employee Relations, Applicant Tracking..., HRIS, New Hire Orientations, Recruiting, PeopleSoft, Screening, Employee Benefits, Microsoft Excel, Microsoft Word, Talent Acquisition, Talent Management, Outlook, Personnel Management, Deferred Compensation, Performance Management, Organizational..., Sourcing, Career Development, Workers Compensation, Customer Service, Exit Interviews, Payroll, Lotus Notes, Case Managment

Education
Golden Gate University   2011 — 2012
Master of Science, Human Resources Management, 3.9 / 4

City University of Hong Kong   2006 — 2009
Bachelor Of Business Administration (Honors) In Human Resources Management, Human Resources Management, Marketing

Experience
Palo Alto Medical Foundation  October 2007 - Present
Kaiser Permanente   April 2011 - January 2013
UCSF Medical Center  February 2004 - October 2007

Skills
Medical Imaging, OB/GYN, Ultrasound, Pediatrics, Vascular, BLS, Breast, C-arm, Digital Imaging, Hospitals, PACS, Radiology, X-ray

Education
Foothill College   2006 — 2007
certificate, diagnostic medical sonography

City College of San Francisco   2001 — 2003
A.S, diagnostic medical imaging

City College of San Francisco   1984 — 1986
A.S., Hotel Restaurant Mgmt

Experience
Kaiser Permanente   December 2005 - March 2013
Kaiser Permanente   May 1973 - March 2013
Kaiser Permanente   August 2001 - December 2005
Kaiser Permanente   July 1996 - August 2001
The Permanente Medical Group  February 1976 - July 1996
The Permanente Medical Group  July 1975 - February 1977
The Permanente Medical Group  May 1973 - June 1975

Skills
Healthcare Management, Healthcare Information..., Project Management, Project Analysis, Utilization Management

Education
Bellevue University   2001 — 2003
Bachelor of Healthcare Administration, Healthcare, 3.9 GPA

City College of San Francisco   1974 — 1975
Licensed Vocational Nurse, Healthcare

Experience
X Squared   January 2007 - Present
Kaiser Permanente   January 2002 - March 2012
Self Employed  June 1992 - March 2012

Skills
Non-profits, Algebra, Calculus, Geometry, Healthcare Management

Education
City University of New York
BS, Mathematics

U. of Pittsburgh
MBA, Applied Math

Experience
Kaiser Foundation Health Plan  October 2007 - Present
Kaiser Permanente   2007 - Present
Community Foundation  2009 - 2012
Kaiser Permanente   July 1992 - October 2007

Skills
Organizational..., Performance Management, Leadership Development, Change Management, Process Improvement, Program Management, Non-profits, Staff Development, HIPAA, Policy, Healthcare Information..., Strategic Planning, Workforce Development, Career Counseling, Employee Relations, Career Development, Epic Systems, Coaching, Healthcare, Management Consulting, Training, Community Outreach, Healthcare Management, Management, Analysis, Hospitals, Leadership, Recruiting, Training Delivery, Human Resources, Customer Service, Instructional Design, Employee Benefits, EMR, Disease Management, Public Speaking, Strategy, Nonprofits, Adult Education, Project Management, Interviews, Case Managment, Conflict Resolution, Ambulatory, Data Analysis, Organizational..., Nursing, Grant Writing, Performance Improvement

Education
University of Kansas School of Medicine   1981 — 1982
Master's degree, Adult Health Nurse/Nursing

City University of New York-Hunter College   1968 — 1972
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Experience
Phelps Memorial Hospital  2006 - Present
Kaiser Permanente   1982 - 2006

Skills
Team Leadership, Administrative Support, Organizational...

Education
City University of New York-Herbert H. Lehman College   2010 — 2014

San Diego Mesa College   2004 — 2006

Experience
Kaiser Permanente   December 2011 - Present
Kaiser Permanente   August 2012 - July 2013
Kaiser Foundation Health Plan  January 2011 - August 2012
Kaiser Permanente   December 2009 - May 2011
Kaiser Permanente   June 2003 - December 2009

Skills
EMR, Nursing, Clinical Research, Case Managment, Health Plan Operations, Personnel Management, Medical Coding, Auditing, Medical Transcription, Troubleshooting, Supervising, Staff Development, New Hire Orientations, New Hire Training, New Hires, Compliance, Union Experience, Records Management

Education
City College of San Francisco   1987 — 1991
Associate of Science (A.S.), Health/Health Care Administration/Management

La Consolation College of Philippines   1965 — 1969
Bachelor of Business Administration (BBA)

Experience
Kaiser Permanente   January 2005 - Present

Education
City College of San Francisco   2001 — 2002

Experience
Kaiser Permanente   1978 - Present

Education
City University of New York-Brooklyn College   1965 — 1969
BA, Mathematics