Kavanaugh CallCenter Group

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Kavanaugh CallCenter Group Employees

Employee
Years
Job
Industry
Whitney Lawson Whitney Lawson Johnson City, Tennessee Area Details
Whitney Lawson's Kavanaugh CallCenter Group Experience 2006 - 2010
Job Zirtual Assistant at Zirtual
Industry Telecommunications
Experience
Freelance Virtual Assistant  July 2015 - Present
Zirtual  November 2013 - July 2015
T.D.C   2012 - July 2012
Convergys  April 2010 - March 2012
Kavanaugh CallCenter Group   2006 - 2010
Belterra Casino Resort & Spa  2004 - 2006

Skills
Resume Writing, Screening Resumes, Research, Computer Information..., Recruiting, Typing, Microsoft Office, Crew Scheduling, Phone Skills, Phone Etiquette, Problem Solving, Customer Service, Hospitality, Internet, Negotiation, Social Networking, Organization, Creative Writing, Career Management, Budgets, Strategy, Human Resources, Interviews

Education
Southwest Virginia Community College   2014 — 2016
Radiography, Radiologic Technology/Science - Radiographer

Mountain Empire Community College   2012 — 2016
Radiography Technologist, Radiologic Technology/Science - Radiographer, 3.7

Lee County Career/Technical Center   2001 — 2003
Advanced Accounting Certificate, Accounting

Lee High School Ben Hur, VA   1999 — 2003
General Studies Diploma, General High School Diploma

Becca Kavanaugh Becca Kavanaugh Piney Flats, Tennessee Details
Becca Kavanaugh's Kavanaugh CallCenter Group Experience October 2010 - April 2013
Job Human Resources Specialist, Advocate Recruiter with experience and expertise in effective community relations.
Industry Human Resources
Experience
Wellmont Health System  September 2013 - May 2014
Kavanaugh CallCenter Group   October 2010 - April 2013
Cleveland Clinic  December 2009 - March 2010
Cleveland Clinic  September 2008 - December 2009
Cleveland Clinic  June 2007 - March 2008
Cleveland Clinic  April 2005 - June 2007

Skills
Human Resources, Recruiting, Employee Relations, Payroll, Organizational..., Leadership, Performance Management, Personnel Management, Training, Employee Benefits, Employee Training, Applicant Tracking..., Customer Satisfaction, Workforce Planning, Performance Appraisal, Management, Leadership Development, College Recruiting, HR Policies, Customer Service, Negotiation, Team Management, Microsoft Office, Employee Engagement, Microsoft Excel, Customer Experience, Account Management, Team Building, Coaching, Sourcing, Employment Law, Job Coaching, Accounts Payable, Process Improvement, Customer Retention, Epic Systems, Health Insurance, Team Leadership, Community Development, Local Government, Prospect Research, Paychex,Inc, Quality Patient Care, Unemployment, Unemployment Claims, Client Liaison, Interviews, Hiring, Job Fairs, Community Outreach

Education
Capella University
Bachelor of Science (BS), Human Resources Management and Services

Florida Atlantic University   2001 — 2002

University of Maryland Baltimore County   2000 — 2001

Broward Community College   1997 — 2000

Chaminade Madonna   1993 — 1997
High School

Kevin Kavanaugh Kevin Kavanaugh Harlingen, Texas Details
Kevin Kavanaugh's Kavanaugh CallCenter Group Experience 2010 - 2013
Job Site Director at Qualfon
Industry Telecommunications
Experience
Qualfon  March 2014 - Present
KCG Consulting   1999 - 2014
Kavanaugh CallCenter Group   2010 - 2013
Rockwell  1997 - 1999
Interactive Response Technologies, (IRT)   1996 - 1997

Skills
Software Project..., Program Management, Integration, Project Delivery, Vendor Management, Telecommunications, Management, Resource Management, Business Process, Team Management, Call Centers, Call Center, CRM, Strategy, Recruiting, Customer Experience, Operations Management, Management Consulting, Training, Cross-functional Team..., Workforce Management, Business Analysis, Customer Satisfaction, Contact Centers, Start-ups, Process Improvement, Performance Management, Project Management, Customer Retention, Leadership, Coaching, Telemarketing, Account Management, VoIP, Executive Management, Contract Negotiation, Call Center Development, Lead Generation, Quality Assurance, Unified Communications, Managed Services, IVR, BPO, Inbound Marketing, Business Process..., Telephony, Consulting, Customer Service, SaaS, Contact Center...

Education
Florida International University   1993 — 1995
Political Science and Government and Business

University of Nebraska-Lincoln   1991 — 1993
Political Science and Government

Dennis Quillen Dennis Quillen Bardstown, Kentucky Details
Dennis Quillen's Kavanaugh CallCenter Group Experience March 2011 - March 2012
Job Corporate Systems Administrator at Jones Plastic and Engineering
Industry Telecommunications
Experience
Jones Plastic and Engineering  August 2015 - Present
Sykes  April 2014 - July 2015
Advanced Call Center Technologies  January 2013 - April 2014
Kavanaugh CallCenter Group   March 2011 - March 2012
Kavanaugh CallCenter Group   May 2009 - March 2011
Freelance Graphic Designer and Artist  June 2006 - December 2010
Kavanaugh CallCenter Group   November 2007 - April 2009
Kavanaugh CallCenter Group   July 2005 - November 2007

Skills
Security, Cyber Security, Security Awareness, Physical Security, Electronic Security, Windows, Windows Server, Windows Services, Network Security, IP Networking, Microsoft Office, Dialers, IVR, Call Routing, Workforce Management, PBX, Program Management, DHCP, Security Consultant, Photoshop, Personnel Protection, Call Center Consulting, Information Security..., Access Control, Security Management, Technology Planning, Technology Contracts, Freelance Graphics, VoIP, Personnel Recruiting, Operational Strategy, Microsoft Technologies, Firearms, Personal Protection, Asset Protection, Operations Management, IT Management, IP Cameras, Electronic Security..., Security Monitoring, Cabling, Investigations, Computer Forensics, Internal Investigations, Auditing, Call Center, Information Technology, Team Leadership, Troubleshooting, Networking

Education
Mountain Empire Community College   2004 — 2005
Associate of Science (A.S.), Computer Networking, 4.98

PCI   1998 — 1999
Certificate, Computer Technician (A+ Certification)

Mountain Empire Community College   1994 — 1996
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science, 4.5

Lee County Vo-Tech   1991 — 1992
Certificate, Electronics/PC Repair

Lee High School   1989 — 1992
Diploma, High School Diploma

Lee County Vo-Tech   1990 — 1991
Certificate, Data Processing

Shannon Ervin Shannon Ervin Greater Atlanta Area Details
Shannon Ervin's Kavanaugh CallCenter Group Experience October 2008 - November 2012
Job Client Project Manager at Aon Risk Solutions
Industry Financial Services
Experience
Aon Risk Solutions  May 2015 - Present
Aon Risk Solutions  January 2013 - May 2015
Kavanaugh CallCenter Group   October 2008 - November 2012

Skills
Risk Management, Change Management, Program Management, Process Improvement, Project Management, Vendor Management, Business Process..., Call Centers, Performance Management, Training, Software Documentation, Quality Assurance, Customer Service, Strategy, Outsourcing, Team Building, Management

Education
Old Dominion University
Human Services, Human Development, Family Studies, and Related Services

Brian Kavanaugh Brian Kavanaugh Miami/Fort Lauderdale Area Details
Brian Kavanaugh's Kavanaugh CallCenter Group Experience June 2005 - March 2013
Job Senior Account Manager @ KCG Consulting Group
Industry Telecommunications
Experience
KCG Consulting Inc.   January 2000 - Present
USAble Life  December 2012 - May 2014
Kavanaugh CallCenter Group   June 2005 - March 2013
CBS Interactive  April 2003 - May 2005
SportsLine.com  June 1996 - January 2000
Interactive Response Technologies, (IRT)   November 1995 - May 1996

Skills
Telemarketing, Call Center, Inbound, Lead Generation, Customer Experience

Education
Florida International University   1994 — 1995
Marketing

James Chaney James Chaney Warner Robins, Georgia Details
James Chaney's Kavanaugh CallCenter Group Experience April 2012 - February 2013
Job laborer at Self Employed
Industry Insurance
Experience
Self employed  November 2013 - Present
GEICO  April 2013 - November 2013
Kavanaugh CallCenter Group   April 2012 - February 2013
Kavanaugh CallCenter Group   September 2009 - April 2012

Skills
Team Management, Quality Assurance, Status Tracking, Manage Client..., Mentoring Of Staff, Action Plan Creation, Dispute Resolution, Microsoft Office, Microsoft Word, Microsoft Excel, Computer Proficiency, Computer Network..., Customer Retention, Customer Experience

Education
ITT Technical Institute-Knoxville   2005 — 2006
Information Technology

Sunbright High School   2001 — 2004
High School Diploma