Kensington Tours
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Kensington Tours Employees
Kensington Tours September 2013 - Present
Flight Centre September 2009 - August 2013
Flight Centre September 2009 - August 2013
Telus Mobility August 2007 - October 2008
TELUS 2004 - 2007
Roots June 2002 - August 2004
Skills
CRM, Direct Sales, New Business Development, Event Planning, Account Management, Customer Service, Sales, Training, Telecommunications, Event Management, Travel Management, Solution Selling, Retail, Sales Management, Team Leadership
Education
Cheonggang Academy
D.C
Southwest Adventure Tours December 2014 - Present
Southwest Adventure Tours October 2013 - December 2014
Kensington Tours May 2012 - August 2013
Temple and Temple Tours March 2007 - May 2012
Disney Cruise Line November 2010 - December 2011
SummerDaze Day Camp January 2007 - January 2010
Ryerson University September 2009 - December 2009
Holiday Inn Toronto Yorkdale December 2007 - August 2008
Skills
Organizational Behavior, Training & Development, Team Building, French, Tourism, Customer Service, Hiring, Scheduling, Recruiting, PowerPoint, Hospitality, Employee Training, Training, Process Scheduler, Event Management, Teamwork, Team Leadership, Customer Satisfaction, Microsoft Office, Time Management, Coaching, Hospitality Industry, Hotels, Sales Management, New Business Development, Marketing Strategy, Event Planning, Negotiation, Budgets, Social Networking, Sales, Leadership, Social Media Marketing, Account Management, Marketing Communications, Marketing, Cruises, Human Resources, Social Media, Public Relations, Administration, Interviews, Management, Tour Operators, Adventure Travel, Travel Planning, Leisure Travel, Travel Management
Education
George Brown College 2013 — 2014
Instructing Adults Certificate, Training & Development
Ryerson University 2006 — 2010
BComm, Hospitality & Tourism Management, Human Resources
SKEMA Business School 2009 — 2009
Sales, Purchasing, Marketing
Kensington Tours September 2013 - August 2014
Kensington Tours May 2013 - August 2013
Centennial College Student Association, Inc. 2012 - 2012
CC Enterprise 2011 - 2012
Golden Heart Pre-School 2008 - 2010
Aroma Sensations, Inc. 2006 - 2008
University of West Florida Recreation Centre 2005 - 2006
Education
Centennial College 2012 — 2013
Diploma, Tourism and Travel Services Management
Global TESOL College 2010 — 2010
International Advanced TESOL Certification
University of West Florida 2003 — 2006
Bachelor of Science (B.Sc.), Biology/Biological Sciences, General
George Brown 2002 — 2003
Adult and Continuing Education and Teaching
James Madison University 2001 — 2002
Kinesiology and Exercise Science
Kensington Tours March 2014 - Present
American Express Vacations / Travel Impressions April 2006 - March 2014
Runaway Tours January 2000 - March 2006
Sunquest Holidays 1996 - 2000
Skills
Resorts, Leisure, Travel Management, Cruises, Marketing Strategy, Hospitality, Hotels, Tourism, Leisure Travel, Sales, Revenue Analysis, Business Travel, Vacation, Sales Management, Travel Planning, Tour Operators, Incentives, Sabre, Online Travel
Education
El Camino College
Associate of Arts (AA), Business Administration and Management, General
Institute of Certified Travel Agents
CTC designation
Centrilogic February 2013 - Present
The Butler Did It January 2011 - Present
Aimia Inc 2011 - 2012
EF Educational Tours 2011 - 2011
Kensington Tours 2011 - 2011
Skills
Customer Service, Social Media, Hospitality, Project Management, Sales, Event Planning, Teamwork, Time Management, Leadership, Tourism
Education
Humber College 2010 — 2011
Diploma, Travel and Tourism
UNITY Charity March 2015 - Present
Farber Financial Group November 2013 - Present
Satov Consultants Inc. September 2012 - July 2013
Kensington Tours April 2012 - September 2012
Egon Zehnder International December 2009 - April 2012
McKinsey & Co January 2007 - December 2009
McKinsey & Co January 2006 - January 2007
McKinsey & Company September 2004 - December 2005
McKinsey & Company February 2002 - September 2004
The Parthenon Group August 2000 - February 2002
Skills
Organizational Design, Market Research, Performance Management, Executive Search, Global Manufacturing, Talent Management, Talent Assessment, Strategic Planning, Strategy, Process Improvement, Management Consulting, Business Strategy, Building Organizational..., Business Development, Mergers & Acquisitions, CRM, Management, Project Management, Financial Modeling, Retail, Outsourcing, Business Analysis, Leadership, Cross-functional Team..., Analysis, Corporate Development, Financial Services, Competitive Analysis, Team Leadership, Human Resources, Executive Management, Financial Analysis, Manufacturing, Strategic Consulting, Start-ups, Organizational..., Forecasting, Change Management, Business Transformation, Supply Chain, Consulting, Talent Acquisition, Program Management, Analytics, Business Process..., Business Planning, Leadership Development, Business Intelligence, Acquisition Integration, Market Entry
Education
University of Toronto 1997 — 1998
MA
Queen's University 1992 — 1996
Bachelor of Arts
The Humberview Group February 2015 - Present
Sales & Operations Specialist, Group Events & Bespoke Travel January 2014 - January 2015
Kensington Tours May 2012 - January 2014
The Traveller Inc 2002 - May 2012
Homeservice Club of Canada September 2002 - May 2011
Carlson Marketing Canada 2001 - 2002
Attache Concierge Services Inc. January 2000 - September 2001
Kuehne & Nagel Travel 1991 - 2000
Skills
Event Management, Event Planning, Meeting Planning, Hospitality, Corporate Events, Budgets, Customer Service, Contract Negotiation, Sales, Leadership, Incentive Programs, Team Building, Leisure Travel, Project Management, Tour Operators, Sabre, Fun, Tourism, Travel, Operations Management, PowerPoint, Sales Operations, Creative Problem Solving, Risk Management, Site Inspections, Microsoft Excel, Direct Sales, Microsoft Office, Sales Support, Brand Loyalty, Flexible Schedule, Profit, Customer Loyalty, Integrity, Art History, Incentive Travel, Time Management, Detail Orientation, Excel, Virtual Communication, Administratrion, Organization, Academia, Collaboration, Public Speaking, Social Media, Microsoft Word, Adventure Travel, Youth Engagement, Management
Education
Humber College 2009 — 2009
Microsoft Project - Level 1
Toastmasters International 2009 — 2014
Competent Communications & Leadership Track, Communications & Leadership
Canadian Institute of Travel Counselors
Certified Travel Counsellor, CITC/TICO
Ryerson University 2003 — 2006
Project Management Certificate Courses
University of Toronto 1991 — 1995
Part time studies toward B.A.General Arts (fine art history)
Sirius XM Canada Inc. October 2014 - June 2015
Sirius XM Canada Inc. August 2014 - September 2014
Certified Professional Accountants (Ontario) (CMA) May 2013 - April 2014
University of Guelph-Humber May 2013 - April 2014
Kensington Tours April 2013 - August 2013
Humber Arboretum September 2010 - September 2012
Guelph Humber Student Association October 2011 - April 2012
Elson Financial Group June 2009 - July 2009
Skills
Accounting, Excel, Microsoft Office, General Ledger, Reconciliation, Cash, Balance, Expenses, Customer Service, Account Reconciliation, Financial Analysis, Accounts Payable, Time Management, Microsoft Excel, Teamwork, Auditing, QuickBooks, Financial Reporting, Leadership, Microsoft Word
Education
Goodman School of Business at Brock University
Master's degree, Business Administration and Management, General
University of Guelph 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, 80.95%
Kensington Tours September 2009 - May 2015
Horizon & Co April 2010 - April 2015
Page 7 June 2009 - September 2009
Viola Communications, Abu Dhabi 2007 - 2008
JWT PR, Dubai 2006 - 2007
Skills
Social Media, Public Relations, Event Management, Marketing Communications, Social Media Marketing, Marketing Strategy, Copywriting, Corporate Communications, Event Planning, Online Advertising, Press Releases, Digital Marketing, Marketing, Advertising, Publicity, Online Marketing, Integrated Marketing, Media Relations, Tourism, Sponsorship
Education
University of Guelph 2002 — 2006
Media Studies
Humber College
Public Relations
Humber College
Advertising Copywriting
Nelson High School
Me to We August 2015 - Present
Kensington Tours August 2012 - Present
Kensington Tours/Horizon & Co. January 2008 - August 2012
Government of Ontario May 2007 - September 2007
Swissport May 2005 - May 2007
Biras Creek Resort Ltd December 2003 - September 2004
Skills
Tourism, Sabre, Customer Service, Hotels, Tour Operators, Adventure Travel, Hotel Booking, Leisure Travel, Hospitality, Marketing, Sales Management, Product Development, Sustainable Tourism, Travel Management
Education
Université du Québec à Montréal 2005 — 2007
BA, ESG, Hotel and Tourism Management
CEGEP - John Abbott College 2001 — 2003
Diploma of College Studies, Pure & Applied Science
Kensington Tours October 2013 - Present
Fresh Taste Produce Ltd. May 2011 - October 2013
Xaphire Restaurant 2003 - January 2011
The Bagg Group 2000 - 2009
Skills
Journal Entries, Accounting, Accounts Payable, Accruals, Payroll, Financial Reporting, Bank Reconciliation, Customer Service, Employee Relations, Applicant Tracking..., Performance Management, Finance, Onboarding, Talent Acquisition, Talent Management, Time Management, Technical Recruiting
Education
Canadian Payroll Association 2010 — 2012
CPM, Payroll
Seneca College of Applied Arts and Technology 2000 — 2003
Accounting & Finance
Costco Wholesale March 2013 - May 2014
Kensington Tours September 2012 - December 2012
A.S.P. RESIDENTIAL SERVICES INC. October 2010 - May 2011
Loblaw Companies Limited September 2009 - January 2010
PHARMA MEXICO October 2008 - March 2009
Ingenieros Civiles Asociados March 2006 - August 2006
Skills
Customer Service..., Problem Solving, Fast Learner, PowerPoint, Microsoft Word, Microsoft Excel, Sabre, Driven by challenge, Good listener, Flexible style, Can adjust to change, Apollo GDS
Education
Centennial College 2012 — 2012
Diploma, Travel and Tourism
Centennial College 2009 — 2011
Advanced Diploma, Environmental Protection Technology
Universidad Nacional Autonoma de Mexico 2009 — 2009
Bachelor's degree, Biology, General
Nomad Travel May 2013 - July 2015
World Wide Fund for Nature (WWF-Hong Kong) June 2014 - August 2014
Soho House Group November 2013 - April 2014
Montreal Institute for Genocide and Human Rights Studies October 2012 - June 2013
Pinewood Films June 2008 - April 2013
Campus Vacations December 2012 - March 2013
Kensington Tours July 2012 - September 2012
Maji na Ufanisi April 2011 - June 2011
(Private business) September 2004 - June 2010
Skills
Research, French, Facebook, Leadership, Analysis, NGOs, Management, International..., Capacity Building, International Project..., Travel Management, Film, Education, Educational Leadership, Project Coordination, Video Editing, Video Production, International Trade, Wildlife Conservation, Wildlife Management, Wildlife Photography, Adventure Travel
Education
The New School 2013 — 2015
Master's degree, International Affairs, 3.95 GPA
McGill University 2008 — 2012
Bachelor of Arts (B.A.), Double major in International Development Studies and Psychology, minor in Field Studies
Kensington Tours March 2015 - Present
Flight Centre January 2014 - Present
Flight Centre November 2012 - Present
SM Jewellery by Shima Movahed October 2003 - Present
Links of London October 2011 - January 2012
Hugo Boss June 2008 - September 2011
Bebe December 2007 - June 2008
Karen Millen October 2006 - November 2007
Holyland Development and Investment Conference February 2006 - May 2006
ICS - Italian Consortium of Solidarty June 2005 - April 2006
Skills
Farsi, Jewelry Design, Fashion, Retail, Italian, Customer Service, Styling, Word, Excel, Microsoft Office, Visual Merchandising, Store Management, Merchandising
Education
Central Saint Martins 2009 — 2009
Certicate, Silversmithing, Experimental Jewellery
London College of Fashion 2007 — 2009
Post Graduate Certificate, Buying and Merchandising
Global Tesol Institute 2003 — 2003
Certificate, ESL Teacher
University of Toronto Mississauga 1999 — 2003
Honours Bachelor, Specialization in Italian Studies
Kensington Tours 2013 - Present
Rogers Centre May 2010 - December 2013
Centennial College January 2012 - January 2013
The Home Depot Canada January 2011 - January 2012
Oldcastle BuildingEnvelope March 2008 - May 2010
Skills
Customer Service, Microsoft Office, Teamwork, Process Scheduler, PowerPoint, Forklift Operator, Sales, Inventory Management, Inventory Control, Team Building, Data Entry, Time Management, Event Management, Training
Education
Centennial College 2012 — 2013
Travel and Tourism
Big Five Tours and Expeditions May 2014 - Present
Kensington Tours October 2012 - January 2014
Kensington Travel 2012 - 2013
Mark Travel April 2009 - October 2012
Skills
Travel Management, Leisure Travel, Hospitality, Tourism, Online Travel, Hotels, Revenue Analysis, Leisure, Hospitality Industry, Cruises, Tour Operators, Incentive Travel, Destination Marketing, Vacation, Travel Technology, Incentives, Sabre, Business Travel, Travel Planning, Hotel Booking, Adventure Travel, Airlines, Resorts, Trade Shows, Travel Insurance, Meeting Planning, Luxury, Amadeus, Hospitality Management, Hotel Management, Yield Management, Sustainable Tourism, Corporate Events, Event Management, E-commerce, Sales
Education
Fontbonne University 2002 — 2006
Master of Business Administration (M.B.A.)
BDG Social March 2014 - Present
Breathedreamgo.com August 2009 - Present
Mariellen Ward January 2000 - Present
Kensington Tours February 2014 - February 2015
Explore Canada April 2014 - October 2014
FreshBooks March 2014 - August 2014
Travel+Escape December 2011 - August 2012
Transcontinental September 2008 - October 2011
Ariad Custom Communications January 2001 - December 2010
Trapeze Media September 2009 - November 2009
Skills
Writer, Travel Writer, Blogger, Editor, Social Media Marketing, Yoga, Headline Writing, Column Writing, Writing, Editing, Magazine Writing, Content Strategy, Web Content, Magazines, Publishing, Public Speaking, Press Releases, Books, Public Relations, Lifestyle, Copy Editing, Content Management, Blogging, Online Journalism, Internal Communications, Editorial, Storytelling, Freelance Writing, Feature Articles, Social Media, Social Networking, Columns, Facebook, Proofreading, Copywriting, Media Relations, Content Writing, Journalism, Marketing Communications, Travel Writing, Publications, Fact-checking, Content Development, Creative Writing, Newspapers, Web Content Management, Corporate Communications, New Media, Newsletters, Online Marketing
Education
Ryerson University 1983 — 1986
B.A., Journalism
Ryerson University 1983 — 1986
Bachelor's degree, Journalism
Kensington Tours November 2014 - Present
Goway Travel September 2011 - November 2014
Gap Adventures May 2010 - August 2011
BBM Canada January 2006 - April 2010
Parti vert du Québec 2007 - 2007
BBM Canada/Sondages BBM October 2003 - January 2006
Skills
Microsoft Office, Journalism, Editing, French, Photoshop, Advertising, Research, Mac, Dreamweaver, Illustrator, QuarkXPress, Event Management, Social Media, Microsoft Excel, Layout, Public Relations, Online Marketing, Newsletters, Adventure Travel, Tourism
Education
McGill University 2007 — 2008
Environment
Concordia University 2003 — 2006
BA, Journalism, Communications
Kensington Tours September 2015 - Present
SellOffVacations.com November 2014 - July 2015
RedTag Vacations January 2014 - July 2014
itravel2000 July 2010 - January 2014
Air Miles July 2008 - July 2010
Travel Agent Network April 2007 - May 2008
Trafalgar Tours December 2006 - April 2008
Skills
Leisure Travel, Honeymoons, Cruises, Sabre, Apollo, Travel Insurance, Travel Management, Business Travel, Online Travel, Vacation, Adventure Travel, Galileo, Hotels, Travel Planning, Car Rental, Tour Operators, Leisure, Hospitality, Airlines, Resorts, Destination Marketing, Incentive Travel, Travel Agency, Airline Reservations, Ticketing, Hospitality Industry, Incentives, Disney, Certified Sandals, Event Planning, Family Reunions
Education
Seneca College of Applied Arts and Technology
Kensington Tours September 2015 - Present
Trafalgar Tours November 2010 - May 2015
Trafalgar Tours December 2007 - November 2010
Skills
Leisure Travel, Travel Management, Tourism, Tour Operators, Leisure, Business Travel, Cruises, Online Travel, Incentive Travel, Trade Shows, Vacation, Sabre, Adventure Travel, Hotels, Hospitality, Sales Management, Sales, Account Management, Sales Presentations
Education
1996 — 2000
Bachelor's degree, Political Science and Government
Babes Bolyai University 1996 — 2000
Bachelor, Political Science
University Health Network June 2015 - Present
Zale November 2014 - Present
City Sightseeing Toronto May 2014 - August 2014
Target February 2013 - May 2014
Kensington Tours January 2013 - February 2013
The Chef's House January 2012 - April 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Hospitality, Teamwork, Social Media, Event Management, Photoshop, Public Speaking, Food & Beverage, Research, English, Time Management, Hospitality Management, Restaurants, Hotels, Outlook, Safe Travel Planners..., Sales, Data Entry, Hospitality Industry, Telephone Skills, Babysitting, Team Building, Social Skills, Always Punctual, Always Willing to Learn, Retail, Social Networking
Education
George Brown College 2013 — 2016
Applied Business Degree in Hospitality Operations Management, Hospitality Administration/Management
George Brown College 2011 — 2013
Hospitality, Tourism and Leisure Diploma, Hospitality Administration/Management
Kensington Tours April 2014 - Present
Kensington Tours April 2011 - April 2014
Kensington Tours August 2010 - April 2011
Kensington Tours September 2009 - April 2010
Kensington Tours June 2009 - September 2009
Kensington Tours March 2008 - June 2009
G Adventures May 2004 - September 2007
Sunwing Travel Group September 2003 - May 2004
Holiday Inn Select Hotel & Suites of Oakville May 2003 - September 2003
Skills
Hands-on Training, Sales Operations, Sales, Training, Customer Service, Account Management, Sales Management, Team Leadership, Customer Satisfaction, Direct Sales, Team Building, Event Planning, Coaching, Negotiation, Strategic Planning, New Business Development, Forecasting, Tourism, Operations Management, Time Management, Event Management, Hospitality, Teamwork, Travel Management
Education
York University - Glendon College 2009 — 2016
Bachelor's degree, Hispanic Studies
George Brown College 2012 — 2013
Instructing Adults, Training
Sheridan College 2001 — 2003
Travel and Tourism, Travel and Tourism
Kensington Tours May 2012 - August 2014
Travel Professionals International January 2008 - February 2012
Contac Services September 2006 - January 2008
Air Canada Vacations December 2002 - June 2006
Blue Peak and Associates October 2000 - December 2002
American Airlines September 1999 - October 2000
Intra Travel Corporation/Carlson Wagonlit Travel Canada July 1997 - September 1999
Canadian Airlines 1984 - 1997
Skills
Business Planning, Strategic Thinking, Change Management, Operational Excellence, Organizational..., P&L Management, M&A experience, Corporate Communications, Re-engineering, Tourism, Leadership, Customer Service, Salesforce.com, Strategic Partnerships, Management, Budgets, Sales, Cruises, Business Development, Business Travel, CRM, Tour Operators, Marketing Strategy, Strategic Planning, Online Marketing, Mergers & Acquisitions, Event Management, Operations Management, Team Leadership, Hotels, Leisure Travel, Strategy, Public Speaking, Product Development, Airlines, Business Strategy, Coaching, Travel Management, Account Management, Team Building, Negotiation, Leisure, Marketing Communications, New Business Development, Hospitality Industry, Corporate Sales...
Education
Langara College 1984 — 1987
North Park Collegiate
Kensington Tours October 2014 - Present
Arts & Leisure Tours/Travel With Flair October 2013 - October 2014
Arts & Leisure Tours/Travel With Flair May 2011 - October 2013
Education
Humber College 2009 — 2011
Diploma, Tourism Management, Travel/Tourism
Turn April 2014 - Present
The Search Agency April 2012 - April 2014
The Acquisition Agency January 2011 - April 2012
Kensington Tours April 2010 - September 2010
Horizon & Co January 2010 - April 2010
Tiberius Entertainment 2009 - 2010
Lavalife April 2008 - June 2009
Skills
Online Advertising, Marketing Strategy, SEM, Digital Marketing, PPC, Digital Strategy, SEO, Google Adwords, Account Management, Landing Page..., Web Analytics, User Experience, Advertising, Content Strategy, Email Marketing, Customer Acquisition, Affiliate Marketing, Interactive Marketing, Display Advertising, Mobile Devices, Digital Media, Conversion Optimization, Online Marketing, Integrated Marketing, Web Marketing, Campaign Management, Keyword Research, E-commerce, Lead Generation, Online Lead Generation, Media Planning, Multi-channel Marketing, DoubleClick, Search Analysis, Search Advertising, Media Buying
Education
McGill University 2003 — 2007
BA, Cultural Studies, Art History
Kensington Tours January 2014 - June 2014
McMaster University September 2012 - May 2013
Toronto Star's NewInHomes.com August 2009 - December 2010
Ryerson University September 2008 - May 2009
Skills
Graphic Design, Adobe Creative Suite, Web Design, Social Media, Graphics, Layout, New Media, Photography, Art Direction, Art, Illustrator, Photoshop, Typography, CSS, Adobe Acrobat, Newsletters, Video, Email Marketing, Video Editing, Film, Mac, Editing, InDesign, Dreamweaver, HTML, Branding & Identity, HTML 5, Posters, Advertising, Arts, Brochures, Illustration, Logo Design, Drawing, Logos, After Effects, HTML5, CSS3, Qualitative Research, Atlas.ti, Design Education, Visual Communication, Marketing Communications, PHP, Print Design
Education
McMaster University 2012 — 2013
Master of Arts (M.A.), Communication Studies and Multimedia
Ryerson University 2007 — 2011
Bachelor of Fine Arts (BFA), New Media
Kensington Tours September 2011 - Present
DSR International Luxury Travel Consulting January 2011 - September 2011
ZDirect January 2007 - January 2011
Crystal Cruises March 2004 - January 2007
Crystal Cruises June 2002 - March 2004
Crystal Cruises January 1989 - June 2002
Cunard Line June 1985 - January 1989
Skills
Inventory Management, Tourism, Cruises, Hotels, Hospitality, Resorts, Sales Management, Revenue Analysis, Hospitality Industry, Travel Management, Account Management, Marketing Strategy, Sales, Hospitality Management, New Business Development, Negotiation, Incentive Travel, Yield Management, CRM, International Sales, Marketing, Leisure Travel, Trade Shows, Event Management, Online Travel, Leisure, Tour Operators, Business Travel, E-commerce, Contract Negotiation, Vacation, Incentives, Sabre, Adventure Travel, Hotel Booking, Food & Beverage, Travel Planning, Destination Marketing, Sustainable Tourism, Customer Satisfaction, Airlines, Regional Development, Business Strategy
Education
Boston University
Business Administration
TRAVELSAVERS June 2015 - Present
National Leaders in Tourism Operations, Sales & Marketing 2013 - Present
Trails of Indochina September 2014 - April 2015
Kensington Tours January 2013 - January 2014
Cox & Kings, The Americas December 2010 - December 2012
Trafalgar Tours October 2005 - April 2009
TRAVCOA September 2003 - August 2005
Grand Expeditions 2001 - September 2002
Travcoa 2000 - 2001
SunTrips 1996 - 2000
Skills
Tourism, Sales, Tour Operators, Leisure, Leisure Travel, New Business Development, Travel Management, Cruises, Hotels, CRM, Management, Business Travel, Incentive Travel, Resorts, Revenue Analysis, Hospitality Industry, Destination Marketing, Budgets, Hospitality Management, Team Building, Tour Planning, Operations Management
Education
Glendale High School 1968 — 1971
Graduated, Art
Glendale Community College
Associate of Arts, Humanities
University of California, Los Angeles
Marketing and Economics
G&K Services October 2013 - Present
Bell January 2013 - June 2013
Construction January 2011 - January 2013
Kensington Tours January 2008 - December 2008
TIC Travel Insurance October 2006 - January 2008
Skills
New Business Development, B2B, Key Account Management, Deal Closure, Sales Prospecting, Lead Generation, Sales, Corporate Events, Sales Management, CRM, Supply Chain Management, Salesforce.com, Cold Calling, Customer Service
Education
Athabasca University 2011 — 2013
Bachelor's degree, Business Administration, Management and Operations
Humber College 2009 — 2010
Diploma, Business Management
International College of Business and Technology 2004 — 2005
Diploma, International Travel and Tourism
St Clair Consulting August 1994 - Present
Abercrombie & Kent February 2014 - June 2015
Kensington Tours July 2013 - February 2014
Tauck World Discovery August 1998 - April 2013
Tauck World Discovery August 1991 - August 1998
Lanier Worldwide September 1989 - June 1991
Skills
Business Development, Sales, Sales Presentations, Technology, Sales Management, Strategic Planning, Online Marketing, Tourism, Leisure, Adventure Travel, Negotiation, Marketing Strategy, Lead Generation, Strategy, E-commerce, Leisure Travel, Event Management, Hospitality, Hotels, Online Advertising, Travel Management
Education
UCSB 1985 — 1989
Bachelor of Arts (B.A.), Business/Managerial Economics
Unique Weddings and Tours 2012 - Present
Kensington Tours February 2012 - December 2012
Carnival Cruise Lines 2005 - October 2011
Liberty Travel 2001 - 2005
Liberty Travel 1996 - 2001
Skills
Sales, New Business Development, Marketing, Business Development, Sales Operations, Management, Customer Satisfaction, Budgets
Education
St. Francis College
B.Sc., Marketing Management
St. Francis College
Bachelor of Science (B.S.)
Kensington Tours April 2010 - Present
Sapient Canada 2007 - March 2010
Sapient Corporation September 2005 - January 2007
Sapient 2005 - 2007
Skills
Agile Methodologies, Web Services, JavaScript, Endeca, User Experience, AJAX, Enterprise Architecture
Education
Northwestern University 2000 — 2005
Robert College 1993 — 2000
Kensington Tours July 2015 - Present
BMO Financial Group January 2014 - July 2015
TD August 2012 - July 2013
United Way of Greater Portland September 2011 - August 2012
Acklands-Grainger June 2009 - July 2010
Acklands Grainger Inc. October 2007 - June 2009
Maple Leaf Foods 2006 - 2007
Maple Leaf Foods Inc 2003 - 2006
Procuron 2001 - 2003
Procter & Gamble 1991 - 2001
Skills
Six Sigma, Continuous Improvement, Operational Excellence, Lean Manufacturing, Supply Chain Management, Value Stream Mapping, Process Improvement, Supply Chain..., Cross-functional Team..., Supply Chain, Kaizen, Black Belt, DMAIC, Change Management, Business Process..., Operations Management, Strategic Sourcing, Procurement, Process Engineering, Root Cause Analysis, Supply Management, Quality Management, Business Process, Strategy, Manufacturing, Program Management, Leadership
Education
Dalhousie University 1993 — 1995
Masters Applied Science, Industrial Engineering
Dalhousie University
Bachelor in Engineering, Industrial Engineering
Kensington Tours May 2012 - Present
COBA September 2006 - Present
Skills
Photoshop, Dance, AutoCAD, Stage, Microsoft Office, Lyrical, Classical Ballet, Musical Theatre, Modern Dance, Acrobatics, Acting, Tap, Theatre, Contemporary Dance, Corel Draw
Education
Humber College 2011 — 2012
Associate's degree, Tourism and Travel Services Management
Ryerson University 2002 — 2006
Bachelor of Fine Arts (B.F.A.), Dance
The Original Cakerie 2009 - Present
Kensington Tours 2008 - 2008
Pepsi-QTG 2002 - 2008
General Mills 1991 - 2001
Skills
FMCG, Brand Management, Strategic Planning, Shopper Marketing, Consumer Products, Marketing Strategy, P&L Management, Strategy, Food, Cross-functional Team..., Forecasting, Product Development, Marketing, Customer Insight, Sales Management, Key Account Management, Customer Service, Food Service, Market Planning, Sales Operations, Trade Marketing, Income Statement, Key Account Development, Business Planning, Pricing, Retail, Grocery, Merchandising, IRI, Consumer Insight, Brand Development, P&L
Education
The University of Western Ontario - Richard Ivey School of Business 1990 — 1991
MBA
Ivey Business School at Western University 1983 — 1987
HBA
oakridge high
Kensington Tours November 2012 - Present
AIRMILES September 2008 - December 2012
Courtyard by Marriott March 2008 - May 2008
Delta Hotels October 2007 - February 2008
University of Guelph September 2006 - August 2007
Travelodge February 2003 - October 2005
Skills
Teamwork, Property Management..., Marketing, Micros, Business Strategy, Social Skills, Windows Vista, Microsoft Office 2007, Sabre, Opera, FOSSE, Hotels, Hospitality, Front Office, Customer Service, Coaching, Hospitality Industry, Customer Satisfaction, Microsoft Office, Leadership, Training, MICROS, Management, Tourism
Education
University of Guelph 2006 — 2007
MBA Hospitality & Tourism Management, Hospitality & Tourism Management
University of New Brunswick 2001 — 2003
BA Hospitality & Tourism Management, Hospitality and Tourism
Career Development Inst. 1997 — 1999
Diploma Hospitality and Tourism Management, Hospitality and Tourism Management
North Ridge Lyceum 1989 — 1993
Key Tours June 2015 - Present
St Louis Bar and Grill City Place February 2014 - Present
Kensington Tours September 2012 - November 2013
Kensington Tours August 2008 - September 2012
G Adventures June 2006 - July 2008
Globus family of brands March 2005 - March 2006
Skills
Tourism, Travel Management, Sales, Management, Adventure Travel, Tour Operators, Leisure Travel, Sales Management, Team Management, Trade Shows, Travel Agency, Business Travel, Vacation, Cruises, Customer Service, Recruiting, Destination Marketing, Hospitality, Travel Planning, Hotels, Travel Insurance, Event Management, Travel Photography, Sabre, Conflict Resolution, Event Planning, Social Media, Photography, Leisure, Resorts, Hospitality Industry, Hotel Booking, Sustainable Tourism, Amadeus GDS, Honeymoons, Online Travel, GDS, Travel Technology, Leisure Industry, Food, Microsoft Word, Tourism Management, Training, Guided Tours, Car Rental, Hospitality Management, Restaurants, Restaurant Management, Sales Promotion, Social Media Marketing
Education
Humber College 2002 — 2005
Diploma, Travel and Tourism
Etobicoke School of the Arts
Dance Major, Dance Major
andBeyond June 2015 - Present
Kensington Tours October 2014 - June 2015
Sanctuary Retreats February 2009 - October 2014
Abercrombie & Kent Southern Africa July 2007 - February 2009
Silversea Cruises September 1999 - April 2007
Skills
Tourism, Travel Management, Hospitality, Leisure Travel, Leisure, Hotels, Tour Operators, Event Management, Resorts, Hospitality Industry, Sales, Hospitality Management, Revenue Analysis, Hotel Management, Cruises, Incentives, Sales Management, Online Advertising
Education
Case Western Reserve University 1994 — 1996
MM, Pedagogy