KeyBank Company
Industry: Retail banking company
DescriptionKeyBank, the primary subsidiary of KeyCorp, is a regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is on the list of largest banks in the United States. Key's customer base spans retail, small business, corporate, and investment clients. Customer service: 00 1 716-838-8600 Headquarters: Cleveland, Ohio, United States CEO: Beth E. Mooney (1 May 2011–) Revenue: 6.868 billion USD (2017) Subsidiaries: HelloWallet, KeyBank, Key Capital Corp, Parent organizations: KeyBank, KeyCorp
KeyBank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at KeyBank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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7,902 KeyBank employees in database. Find out everything there's to know about KeyBank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
KeyBank Employees
Fresenius Medical Care August 2013 - Present
Safeguard Properties April 2012 - August 2013
Kaiser Permanente IT March 2008 - February 2012
University Hospitals of Cleveland November 2007 - April 2008
KeyBank September 2007 - December 2007
Skills
Group Policy, Active Directory, Windows 7, Computer Hardware, Disaster Recovery, Citrix, Microsoft Office, Lotus Notes, Troubleshooting, Servers, Windows Server, Blackberry Enterprise..., Server Management, ITIL, Windows Server 2003, Mainframe, Change Management, Incident Management, Asset Management, Infrastructure Security, Remote Management, VMware Infrastructure, A+ Certified, SLA, Application Management, Unix, Linux, Lotus Domino, File Servers, Cisco, Cisco Call Manager, Audio Engineering, Video Production, Symantec, McKesson, McAfee, Mobile Solutions, Green Technology, Server Administration, Desktop Management, Desktop Administration, Desktop Support, VPN, Windows Server 2008, DNS, Data Center, IT Operations, Laptops, Citrix Metaframe, Epic Systems
Education
Kent State University 2007 — 2008
Communications
Cuyahoga Community College
Richmond Heights
Richmond Heights
TRN Financial Group September 2014 - Present
KeyBank February 2012 - May 2013
JPMorgan Chase March 2011 - February 2012
Stone Advisors September 2008 - December 2010
SunTrust Robinson Humphrey - Debt Capital Markets June 2006 - March 2008
KeyBank September 2000 - July 2006
KeyBank August 1999 - September 2000
Skills
Risk Management, Banking, Valuation, Strategy, Loans, Asset Managment, Strategic Planning, Asset Management, Project Management, Accounting, Auditing, Financial Risk, Analysis, Financial Services, Management, Recruiting, Finance, Process Improvement
Education
Walden University 2009 — 2011
BSBA, Finance
Cuyahoga Community College
The Ohio State University
GreenSky Credit May 2013 - Present
JPMorgan Chase November 2012 - March 2013
US Bank Home Mortgage September 2007 - November 2012
National City Bank April 2006 - September 2007
KeyBank March 2005 - April 2006
Skills
•Proficient in word..., •Strong written and..., Loan Modifications, Forbearance, Home Retention, LPS Desktop, Loan Auditing, Mortgage Modification, HAMP, LPS, Accounts Payable, Analysis, Auditing, Banking, Credit, Customer Service, Finance, Foreclosures, Loans, Loss Mitigation, Mortgage Servicing, Software Documentation, Financial Analysis
Education
Indiana Wesleyan University 2011 — 2014
Associate of Science (A.S.), Accounting and Finance, 3.5
Cuyahoga Community College 2006 — 2007
Real Estate Certificate, Real Estate, 3.5
Graybar April 2015 - Present
ShurTech Brands, LLC 2010 - 2015
Galaxy Balloons, Inc. 2008 - 2009
Galaxy Balloons, Inc. 2001 - 2008
Galaxy Balloons, Inc. 2000 - 2001
KeyBank 1995 - 1998
Express Jewelry Repair 1994 - 1995
Western Reserve Retail dba.The Added Touch Jewelry 1991 - 1994
Skills
Customer Service, Account Management, Inside Sales, Team Management, Procedure Development, Detail Oriented, Client Rapport, Policies & Procedures, Problem Solving, Problem Analysis, Communication, Microsoft Office, Relationship Management, Up-selling, Reporting & Analysis
Education
Cuyahoga Community College 1983 — 1984
Coursework toward a Business/ Accounting Degree, 3.2 GPA
Strongsville High School 1980 — 1983
Diploma
New York Life Insurance Company March 2012 - July 2014
KeyBank May 1996 - June 2011
Key Bank 1995 - 2011
First Energy (Centerior Energy) August 1988 - December 1994
Skills
Project Management, Analysis, Requirements Gathering, Training, Business Analysis, SDLC, Visio, Process Improvement, Business Requirements, Vendor Management, Requirements Analysis, Microsoft Office, Customer Service, JCL, COBOL
Education
Notre Dame College 1990 — 1992
Bachelor of Arts, Business Administration
Cuyahoga Community College 1980 — 1983
Associate, Business Data Processing
ITS Infinity September 2013 - Present
KeyBank February 2012 - 2013
KeyBank April 1996 - January 2012
Cleveland Trust, AmeriTrust & Society National Bank May 1978 - March 1996
Skills
Operations Management, Regulatory Requirements, Compliance, Job Coaching, Loan Servicing, Scheduling, Retail Banking, Customer Satisfaction, Customer Retention, Long-term Customer..., Customer Acquisition, Customer Oriented, Fixed Annuities, Notary Public, Mentoring Of Staff, 10 Key Touch, Multi Tasking, Goal Oriented, Motivated self-starter, Cash Handling Experience, Sales Process, Inventory Control, Loan Origination, Organizational..., Work Well Independently, Customer Service, Retail, Management, Call Centers, Commercial Banking, Financial Analysis, Treasury Management, Relationship Management, Credit, Commercial Lending, Cross Selling, Lines Of Credit, Small Business Lending, Branch Banking, Mortgage Lending
Education
Cuyahoga Community College
Associate's Degree, Banking and Financial Support Services
James Ford Rhodes High School
Kent State University May 2014 - Present
FirstMerit Bank April 2005 - May 2014
FirstMerit Bank August 2003 - April 2005
KeyBank March 1994 - August 2003
Skills
Human Resources, Employee Relations, HR Policies, HRIS, Onboarding, Employee Training, Employee Engagement, Unemployment Claims, Customer Service, EEO Investigations, Microsoft Word, Microsoft Excel, PowerPoint, Call Centers, Event Planning, Banking, Access Database, Outlook, Investments, Management, FMLA, Employee Benefits, Kronos, Performance Management
Education
Cuyahoga Community College 1992 — 1993
Some Classes, Business Administration
Midpark High School 1988 — 1992
Diploma, General, Graduated
Kent State University
Psychology
Kingdom Warrior Protection Services June 2014 - Present
FCA Church March 2010 - Present
Cuyahoga County August 2008 - Present
Kingdom Warrior Protection LLC. October 2006 - Present
Auto - Bail Recovery Enforcement July 2006 - Present
Cuyahoga County January 2007 - August 2008
KeyBank September 2004 - March 2006
KeyBank October 2001 - September 2004
Society National Bank September 1999 - October 2001
Ameritrust January 1981 - September 1999
Skills
Training, Policy, Government, Nonprofits, Supervisory Skills, Criminal Justice, Community Outreach, Emergency Management, Security, Enforcement, Customer Service, Program Management, Leadership Development, Conflict Resolution, Program Development, Public Safety, Private Investigations, Team Building, Strategic Planning, Security Management, Microsoft Office, Management, Risk Management, PowerPoint, Executive Protection, Crisis Management, Law Enforcement, Public Speaking, Leadership, Protection
Education
Indiana Wesleyan University
Master of Arts (M.A.), Ministry leadership
DanCon Institute
OPOTA Certification, Firearms/Semi auto, Recertification
FEMA
Certification, IPAWS IS-00247.a
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Organizational Security Mangement
National Incident Manangement Systems
Certification, FEMA ICS - IS-00100b
University of Phoenix
Associate of Arts (A.A.), Criminal Justice/Safety Studies
Brently Institution
Certification, Taser #0702347719141
The American Red Cross
Certification, CPR /First Aid/AED
Brentley Institute
OPOTA Certification, 12 Gauge Shot Gun
Cuyahoga Community College
OPOTA Certification, Private Security/private police
Xerox August 2015 - Present
The Fountain Group April 2015 - August 2015
Primerica February 2014 - December 2014
Weltman, Weinberg & Reis November 2000 - December 2013
Gateway June 1998 - October 2000
ka architecture April 1997 - June 1998
North American Benefits Network, Inc. June 1995 - February 1997
KeyBank July 1980 - August 1994
Skills
Technical Writing, Time Management, Training, Organizational..., Instructional Design, Workshop Facilitation, Public Speaking, E-Learning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Onboarding, Staff Development, Process Improvement, Human Resources, Training Delivery, Recruiting, Fundraising, Instructor-led Training, Employee Benefits, Teamwork, Interviews, Conflict Resolution, Budgets, Software Documentation, Strategic Planning, Marketing, Databases, Project Management, Sales, Research, Leadership, Employee Training
Education
Cuyahoga Community College
Associate of Arts (A.A.)
James Ford Rhodes High School
Tap Packaging Solutions August 2012 - Present
Maximum Impact Metal Finishing 2006 - July 2012
KeyBank 2005 - 2006
JPMorgan Chase 2003 - 2005
Skills
Microsoft Office, PowerPoint, Marketing, Microsoft Word, Adobe Acrobat, Time Management, Advertising, Customer Service, Data Entry
Education
Cuyahoga Community College 2006 — 2012
Graphic Design & Marketing
KeyBank August 2006 - January 2014
Primus Financial Services June 2002 - January 2005
Primus Financial Services September 2000 - June 2002
KeyBank October 1998 - August 2000
Skills
Team Building, Financial Analysis, Analysis, Leadership, Finance, Banking, Auditing, Process Improvement, Policy, Strategic Planning, Public Speaking, Training, Leadership Development, Financial Accounting, Problem Solving, Employee Engagement, Highly detail oriented, Customer Satisfaction, Coaching, Customer Service, Compliance, Training & Development, Employee Training, Education, Driven By Results
Education
Baldwin Wallace University
Bachelor of Arts, Business Management with Minor in Psychology
Baldwin Wallace University
Certificate in Human Resources Management
Cuyahoga Community College
Associate of Arts (A.A.), General Studies
MCPc November 2013 - Present
CompuCom February 2011 - October 2013
KeyBank September 2001 - February 2011
KeyBank 1998 - 2001
Skills
Active Directory, Disaster Recovery, Lotus Notes, Windows Server, Vendor Management, Process Improvement, SharePoint, IT Management, System Administration, ITIL, Troubleshooting, Servers, Visio, Incident Management, Business Analysis, VMware, Software Documentation, Technical Support, XP
Education
Cuyahoga Community College 1995 — 1997
SP Plus Corporation (SP+) December 2014 - Present
KeyBank June 2013 - December 2014
FirstMerit Bank January 2013 - June 2013
Best Buy September 2012 - December 2012
Best Buy October 2011 - September 2012
Best Buy September 2009 - October 2011
Skills
Time Management, Outstanding..., Leading Diverse Teams, Long-term Customer..., Sales Presentations, Written & Oral..., Persuasive Presentations, Creative Writing, News Writing, Windows, Technical Support, Office Management, Office 2010, Open Office, Computer Graphics, Computer Security, Microsoft Office, Technical Training, Computer Hardware, Computer Proficiency, Windows XP Pro, Technical Architecture, Windows 7, Team Management, Technical Product Sales, Sales Management, Change Management, Computer Science, Account Management, Technical Sales..., Program Management, Technical Presentations, Personal Banking, Home Equity Lines of..., Branch Banking, Loans, Networking, Small Business Lending, Consumer Lending, Management, Sales, Leadership, Mortgage Lending, Commercial Lending, Loan Origination, Cross Selling
Education
Cuyahoga Community College 2013 — 2016
Assoc. of Applied Business: Networking Software, Assoc. of Applied Science: Networking Hardware, Information Technology
The University of Akron 2005 — 2008
Mass Media Communications/Journalism
Strongsville High School 2001 — 2005
American Midwest Mortgage October 2008 - Present
KeyBank October 2007 - October 2008
Park View Federal Savings Bank May 1997 - October 2007
Skills
Human Resources, Information Technology, Project Management, Executive Management, Management, Loans, Banking, Customer Service, Risk Management, Real Estate, Business Analysis, Portfolio Management, Process Improvement, Sales Management, Call Centers, Finance, Leadership, Analysis, Team Management, Mergers & Acquisitions, Team Building, Business, Mortgage Banking, Loan Origination, Credit, Strategic Planning, Credit Analysis, Employee Benefits, Mortgage Lending
Education
Cuyahoga Community College
KeyBank August 1989 - July 2013
Skills
Six Sigma, Project Management, Viseo, SharePoint, Vendor Management, Auditing, Microsoft Office, Lotus Notes, Hogan Assessments, SAP GRC Access Control
Education
Cuyahoga Community College 1989 — 1992
Associates of Applied Science, Business, A
KeyBank April 2012 - Present
McManus, Dosen & Co. February 2007 - April 2012
Arhaus Furniture September 2006 - February 2007
S&A Consulting February 2006 - September 2006
Skills
Auditing, Non-profits, Internal Controls, Microsoft Excel, Financial Analysis, Microsoft Office, Analysis, QuickBooks, Financial Statements, Accounts Receivable, Access, Outlook, Payroll, Fixed Assets, CPA, Sarbanes-Oxley, GAAP, Tax Accounting, Accounting, Public Speaking, SEC filings, Internal Audit, Nonprofits, Sarbanes-Oxley Act, Account Reconciliation, Tax, Financial Reporting, US GAAP, Tax Preparation, Financial Accounting, Tax Returns, Banking, Bookkeeping, IFRS, Peachtree, Financial Audits, Management, IT Audit, Enterprise Risk..., Forecasting, Spreadsheets, Assurance, Corporate Finance, COSO
Education
Cuyahoga Community College 2005 — 2007
AAB, Accounting
Kent State University 1998 — 2003
BS, Physics
PNC Bank January 2014 - Present
PNC 2012 - 2015
KeyBank 2011 - 2013
KeyBank October 2005 - January 2011
National City Bank December 2003 - October 2005
Cuyahoga County Department of Work and Training 1990 - 2000
Allied Witan Co 1988 - 1990
Skills
Customer Satisfaction, Customer Support, Executive..., Microsoft Office, Research, Data Entry, Data Analysis, Presentations, Sales, Customer Service, Data Management, Spreadsheets, Administrative Work, Digital Dictation, Business Travel, Self-starter, Customer Driven, Online Research, Database Administration, Organizational..., Cash Management, Treasury Management, COBOL, Word Processing, Business Process, Microsoft Word, Team-oriented, Entrepreneurship, PowerPoint, Bookkeeping, Business Owner Planning, Customer Experience, Manage Client..., Proposal Writing, Microsoft Excel, Accounts Payable, Accounts Receivable, Invoicing, Management, Relationship Management, Banking, Risk Management, Commercial Banking, Credit, CRM, Loans, Administration
Education
Cuyahoga Valley Career Center 1984 — 1986
Data processing/programming
Cuyahoga Community College
Ernst & Young February 2012 - Present
Robert Half April 2013 - May 2013
Ratliff & Taylor 2011 - 2011
Willling to relocate December 2010 - 2011
Universal American March 2009 - December 2010
Universal American January 2007 - January 2009
CSC 2006 - 2007
KeyBank 2000 - 2005
MORRISON HOME HEALTH CARE January 1999 - January 2001
DARNALL ARMY HOSPITAL 1998 - 1999
Skills
Medicare Part D, Medicare, HIPAA, Call Center, Training, Customer Service, Insurance, Health Insurance, Employee Benefits, Management, Quality Assurance, Healthcare, Medicaid, •MS Word, Excel,..., Customer Service..., Software Documentation, Outlook, Process Improvement, Microsoft Office, Access, Data Entry, Coaching, Microsoft Word, Invoicing, Supervisory Skills, Sales, Recruiting, Data Analysis, Performance Management, Microsoft Excel, Customer Satisfaction, Change Management, Teamwork, Leadership, Call Centers, Operations Management, Team Building, Vendor Management, Team Leadership, System Administration, Visio, Employee Relations, Analysis, Business Analysis, Policy, Budgets, Inventory Management, Customer Retention, Time Management, Human Resources
Education
Cuyahoga Community College 2000 — 2001
Certification, Humanities
Cuyahoga Community College 2000 — 2001
Certification of STNA, Health Care
Cuyahoga Community College 2000 — 2001
Certificate, Human Resources
STNA, Cuyahoga Community College 1999 — 2000
Diploma, General Studies
The University of Akron 1980 — 1982
N/A, Special Education
Chase September 2014 - Present
Modis September 2013 - September 2014
Newt Global December 2012 - August 2013
Key Bank October 2005 - August 2012
KeyBank 2005 - August 2012
WorldCom July 1999 - December 2002
Health Net May 1996 - June 1999
Skills
Visio, Business Analysis, Analysis, Data Analysis, Mentoring, COBOL, Problem Solving, Team Leadership, Documentation, Microsoft Office, Windows, Word, Programming, Software Development, SharePoint, PowerPoint, Databases, SQL, SQL Server, DB2, System Maintenance, Systems Analysis, End User Training, Training Documentation, One-on-one Training, System Enhancements, Production Support, JCL, Microsoft Word, Software Documentation, Requirements Gathering, Microsoft SQL Server, Access, Data Warehousing, Oracle, Vendor Management, Business Intelligence, Disaster Recovery, Business Requirements, Requirements Analysis
Education
Cuyahoga Community College 2009 — 2016
General
Denver Technical College 1993 — 1995
AAS, CIS/Business
Sutherland Global Services June 2014 - October 2014
S & P Data February 2014 - April 2014
KeyBank November 2013 - January 2014
Safeguard Properties April 2013 - June 2013
Time Warner Cable November 2012 - January 2013
Alliance Staffing Solutions - TriMark SSKemp July 2012 - August 2012
Fleet Response November 2011 - January 2012
Wal-Mart February 2009 - July 2010
Cleveland Public Library March 2007 - August 2008
Skills
Organizational Behavior, Typing 52 WPM, Microsoft Office..., Multitasking Skills, Multi-line Phone, Customer Service, Office Equipment
Education
Bryant and Stratton College 2012 — 2015
Associate's degree, Business Administration, Management and Operations
Cuyahoga Community College 2009 — 2012
Heartland Payment Systems August 2012 - Present
Progressive Insurance August 2009 - March 2011
KeyBank August 2007 - October 2009
Progressive Insurance November 2006 - June 2007
Quality Data Management March 2004 - March 2007
Education
Ohio University 2014 — 2014
Bachelor's degree, Applied management
Cuyahoga Community College 2009 — 2012
Associates, Applied Business of Accounting
KeyBank January 2013 - Present
KeyBank July 2011 - Present
The Ohio Lottery Commission September 2007 - January 2011
Big Lots Stores Inc. November 2005 - October 2006
Big Lots Stores Inc. February 1994 - November 2005
Big Lots Stores Inc. 1988 - 1994
Federated Department Stores- Gold Circle Division 1975 - 1988
Education
Kent State University 1977 — 1979
Coursework towards B.A., Major: Fashion Merchandising
Cuyahoga Community College 1976 — 1977
General Studies
Brooklyn High School
Actively Seeking New Opportunities Sr. Retail Mortgage UnderwriterJP Morgan ChaseDecember 2010 - March 2015
Toastmasters International July 2010 - June 2011
Keybank November 2009 - June 2010
Toastmasters International June 2008 - July 2009
WVIZ-Ideastream April 2005 - April 2009
Amtrust Bank January 1998 - December 2008
Transohio Savings Bank July 1987 - June 1994
Skills
Leadership, Public Speaking, Team Building, Coaching, Training, Time Management, Banking, Teamwork, Leadership Development, Team Leadership, Mortgage Lending, Financial Services, Customer Service, Retail, Marketing, Nonprofits, Strategic Planning, Fundraising
Education
Shaker Hts High School 1973 — 1976
Diploma, College Prep
Cuyahoga Community College
Garfield Heights Chamber of Commerce November 2007 - Present
Garfield Heights Municipal Court July 2005 - Present
KeyBank February 1995 - Present
Business Stationary Inc 1993 - 1995
Education
Cuyahoga Community College 1977 — 1986
Associates, Business Management
Hyland, creator of OnBase October 2015 - Present
Hyland, creator of OnBase April 2015 - Present
Hyland, creator of OnBase August 2010 - Present
Hyland, creator of OnBase August 2007 - Present
KeyBank April 2002 - August 2007
Skills
Salesforce.com, OnBase, Microsoft Office, Organizational..., Project Management, Software, User Documentation, Microsoft Excel, Visio, Microsoft Word, WordPress, Meeting Planning, Meeting Scheduling, Event Planning, Events Coordination, Troubleshooting, Lotus Notes, Editing, Proposal Writing, Reporting & Analysis, Ad Hoc Reporting, Data Governance, Document Management, CRM, Enterprise Software, Business Analysis, Process Improvement, Enterprise Content...
Education
Cuyahoga Community College 2011 — 2013
Associate of Arts (A.A.)
KeyBank July 2005 - Present
KeyBank August 2004 - July 2005
Skills
ITIL, Active Directory, Lotus Notes, Windows Server, Banking, Computer Hardware, Troubleshooting, System Administration, Software Documentation, Customer Service, Windows, Microsoft Office, Access, Call Center
Education
Cuyahoga Community College 2009 — 2011
Associate of Applied Business, Computer Networking Software
Huntington National Bank January 2013 - Present
Broadview Heights Chamber of Commerce July 2013 - January 2015
KeyBank April 2011 - January 2013
Fifth Third Bank February 2008 - April 2011
HSBC November 2006 - February 2008
Skills
Sales, Business, Strategic Planning, Mortgage Lending, Customer Service, Research, Teaching, Public Speaking, Budgets, Consumer Lending, Business-minded, Business Planning, Banking, Commercial Banking, Small Business, Small Business Lending, Small Business Marketing, SBA, Business Strategy, New Business Development, Business Development, Investments, Commercial Lending, Loans, Credit
Education
Eastern Michigan University
Marketing/Marketing Management, General
Cuyahoga Community College
Marketing/Marketing Management, General
Synergy Worldwide September 2014 - Present
Key Bank July 2011 - December 2012
KeyBank August 2009 - July 2011
Howard Hanna 2006 - 2008
Bay Capital Mortgage Corporation 2004 - 2005
Wells Fargo Financial 2003 - 2004
Key Bank March 1999 - January 2003
Union Capital Mortgage 1996 - 1999
Skills
Mortgage, Mortgage Lending, Real Estate, Residential, New Home Sales, Sellers, Builders, First Time Home Buyers, Underwriting, Mortgage Services, Banking, New Construction Homes, Merchandising, Scope Management, Loans, Construction, Treasury Management, Credit, Mergers & Acquisitions, Marketing, Advertising, Selling, Negotiation, Risk Management, Management, Investments, Corporate Real Estate, Training, Financial Services, Investment Properties, Disposition, Commercial Real Estate, Real Estate Economics, Team Building, Asset Management, Mortgage Banking, Strategic Planning, Relocation, Leadership, Finance, Portfolio Management, Real Estate Transactions, Credit Analysis, Mortgage Marketing, Due Diligence, Retail Banking, Real Estate Development, Sales, Relationship Management, Time Management
Education
Shaw Academy 2014 — 2014
Certificate Cource, Online Marketing, Currently enrolled
Villanova University 2012 — 2012
Essentials of project management
Berea High
Cuyahoga Community College
Real Estate, Business
Integrity/ Regional Income Tax Agency March 2015 - July 2015
CGI/ PNC Bank August 2013 - June 2014
Standard Parking July 2010 - July 2013
KeyBank February 2007 - December 2008
Inter-active payor network August 2005 - February 2007
Skills
Customer Service, Customer Satisfaction, Inventory Management, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Contract Management, Cash Handling Experience, Team Building, Data Entry, Inventory Control, Budgets, Teamwork, Banking, Operations Management, Analytical Skills, Time Management, Credit, Leadership, Training, Access, Cash Management, Call Centers, Management, Process Improvement, Coaching, Public Speaking
Education
Cuyahoga Community College 2010 — 2012
computer maintenance
PNC Investments (Unofficial) February 2015 - Present
Safeguard Properties September 2013 - November 2014
Safeguard Properties June 2013 - September 2013
KeyBank April 2012 - June 2013
KeyBank January 2009 - April 2012
KeyBank November 2007 - January 2009
Skills
Data Entry, Human Resources, Customer Service, Microsoft Office, Management, Time Management, Microsoft Word, Training, Leadership, Sales, Team Building, Event Planning
Education
Cleveland Central Catholic High School 2003 — 2005
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cuyahoga Community College
Associate of Arts (A.A.), Accounting
Aramark Healthcare September 2015 - Present
Cuyahoga County Sheriff's Department September 2015 - Present
ExactCare Pharmacy February 2015 - Present
Provide A Ride April 2012 - February 2015
H&R Block January 2014 - April 2014
KeyBank August 2011 - May 2012
Cleveland Browns August 2011 - January 2012
McDonald's Corporation November 2009 - January 2011
Downtown Painesville Organization August 2010 - November 2010
Cedar Point May 2008 - August 2009
Skills
Customer Service, Microsoft Office, Training, Teamwork, Social Networking, Social Media, Dispatching, Team-oriented, Critical Thinking, Appointment Scheduling, Office Management, Research, 10 Key, Typing, Creative Writing, Supervision, Organization
Education
Cleveland State University 2012 — 2013
Non Degree Grad Level, Business Administration and Management, General
Lake Erie College 2006 — 2011
Bachelor's Degree, Communications
john f. kennedy 2002 — 2006
Cuyahoga Community College
Associate of Arts (A.A.), Accounting
Cleveland Clinic January 2015 - Present
ABB December 2012 - August 2014
ProverbOne 2012 - 2012
KeyBank April 2007 - February 2011
The Chilcote Company January 2005 - April 2007
Case Western Reserve University School of Medicine June 2001 - January 2003
Skills
Problem Solving, Customer Service, Project Management, Cabling, Switches, Routing Protocols, Technical Support, Telecommunications, Managing Database, Help Desk Support, Remote User Support, Computer Repair, Server Support, Staff Supervision
Education
ABB University 2013 — 2013
Certificates, Design & Engineering
New Horizon Computer Learning Center 2013 — 2013
Certificate of Completion, Networking
ALG Training /Consulting 2012 — 2012
Certificate of Completion - Pending Certification, CCNA/ICND
Cuyahoga Community College
Associate's degree, Information Technology
Medical Mutual May 1997 - Present
KeyBank 2002 - 2006
Skills
Analytics, Access Database, QMF, Policy Analysis, PowerPoint, Policy, Delegation, Healthcare Industry, Banking, Microsoft Excel, Process Improvement, Project Coordination, Budgets, Workflow, SQL DB2, Team Building, Vendor Management, Customer Service, Healthcare, Public Speaking
Education
Cuyahoga Community College 2013 — 2014
Associate's Degree, Art/Art Studies, General, Cum Laude
Indiana Wesleyan University 2013 — 2014
Bachelor's degree, Business Management, Cum Laude
Cuyahoga Community College 1999 — 2002
Associate of Applied Business, Business Management, Cum Laude
Harley-Davidson Motor Company March 2015 - Present
Sherwin-Williams Paints August 2013 - March 2015
Forest City Enterprises October 2010 - August 2013
Baker Hostetler September 2006 - October 2010
KeyBank August 2005 - September 2006
Compuware May 2002 - August 2005
American Greetings.Com April 2001 - January 2002
Pioneer Standard Electronics October 1997 - April 2001
Skills
Data Warehousing, Business Intelligence, Data Visualization, Data Modeling, ETL, Reporting & Analysis, OLAP, Requirements Gathering, End User Training, Public Speaking, Dashboards, Data Marts, SSRS, SSAS, Web Intelligence, Database Design, Dimensional Modeling, Data Warehouse..., SQL Server, Microsoft SQL Server, Dashboard, BusinessObjects, Tableau, Analysis Services, Databases, SDLC, Business Analysis, Database Administration, Business Analytics, SSIS, Business Objects, Oracle, Management, Requirements Analysis, SQL
Education
The University of Akron 2009 — 2012
BA, Business and Organizational Communication
Cuyahoga Community College 2007 — 2009
The University of Akron 1993 — 1997
AAB, Computer Programming
Kenton High School 1989 — 1993
High School Diploma, General Studies
KeyBank February 2014 - March 2015
KeyBank 2014 - 2015
First federal of Lakewood August 2013 - February 2014
Bank of America October 2011 - July 2012
Skills
Call Centers, Customer Service, Banking, Commercial Banking, Leadership, Retail Banking, Financial Services, Small Business, Investments, Loans, Cross Selling, Sales, Small Business Lending, Credit Cards, Commercial Lending
Education
Hondros College of Business 2015 — 2015
Real Estate License, Real Estate
Cuyahoga Community College
High School Diploma
KeyBank 2011 - 2013
The MetroHealth System September 2005 - January 2011
US Army June 1986 - December 1992
Skills
Software Documentation, Disaster Recovery, Troubleshooting, Call Centers, Windows 7, Application Security..., Purchasing of..., User Provisioning, Project Management, Access Control..., Troubleshooting and..., Customer Needs..., Vendor..., Databases, Customer Requirements, Access, Hardware, Operating Systems, Security, Active Directory, Healthcare Information..., Information Technology, Process Improvement, System Administration, Technical Support
Education
ITT Technical Institute-Strongsville 1999 — 2001
Associate of Science (AS), Computer Systems Networking and Telecommunications
Cuyahoga Community College
H&R Block 2009 - 2010
KeyBank January 1995 - April 2009
Picker International December 1979 - May 1989
ICM School of Business August 1979 - December 1979
London High School September 1975 - June 1979
Springfield City Schools January 1975 - June 1975
Springfield Catholic High School September 1974 - December 1974
Education
Cuyahoga Community College 2009 — 2011
Accounting
Ohio University 1978 — 1978
John Carroll University: University 1974 — 1974
Wittenberg University 1970 — 1974
BA (2), Mathematics, Elementary Education
Federal Reserve Bank of Cleveland July 2014 - Present
Safeguard Properties April 2012 - Present
Rockwell Automation (Contractor) March 2011 - April 2012
Rosetta Marketing and Advertising June 2010 - March 2011
BP-Toledo Refinery Business Analyst (contractor) August 2009 - February 2010
Key Bank February 2008 - April 2009
KeyBank 1999 - 2008
Skills
ITIL V3 Foundation..., HP Service Manager 7, uCMDB, SAP, Documentation, Change Management, Incident Management, Security, Disaster Recovery, SOW, SOX, MS Project, Project Coordination, Business Analysis, Risk Management, C++, JCL, Cisco, MS Office Suite, SharePoint, Document Management, Visio, VMS, Unix, SQL, Cpr Certified, CMDB, ISO 27001, User Acceptance Testing, Training Delivery
Education
Notre Dame College 2005 — 2009
BA, Business
Cuyahoga Community College 1986 — 1988
AS, Computer Science
John F. Kennedy 1976 — 1979
KeyBank October 2008 - Present
Education
Cuyahoga Community College 1998 — 1999
General
AT&T May 2013 - Present
KeyCorp January 2007 - May 2013
KeyBank January 2007 - May 2013
Village of Waite Hill July 2000 - October 2006
Skills
Certified Firearms..., Physical Security, Contract guard..., Certified A.L.I.C.E...., Field training Officer
Education
Cuyahoga Community College 1998 — 1999
Certificate, Police Academy
KeyBank November 2003 - February 2007
KeyBank 1999 - 2003
KeyBank 1996 - 1999
KeyBank 1993 - 1996
Skills
Disaster Recovery
Education
Cuyahoga Community College 1974 — 1978
Institute of Computer Management 1970 — 1971
Diploma, Applied Computer Programming and Procedures for Business
Genesis10 February 2013 - March 2013
Genesis10 May 2012 - May 2012
CompuCom January 2011 - January 2012
KeyBank 2010 - 2011
KeyBank 2009 - 2010
KeyBank 2007 - 2008
KeyBank 2004 - 2007
KeyBank 2002 - 2004
KeyBank 1996 - 2001
The Future Now/Intelligent Electronics March 1992 - March 1996
Skills
Disaster Recovery, Active Directory, Lotus Notes, Troubleshooting, XP, Windows, Software Documentation, Computer Hardware, Computer Repair, Printers, Technical Support, Servers, Microsoft Office, Customer Satisfaction, Blackberry, Network Administration, Desktop Deployment, Problem Solving, End User Training, Windows Server, Vendor Management, ITIL, VMware, Customer Service, Help Desk Support, HP, Software Installation, Windows XP, Networking, Laptops, Operating Systems, Desktop Computers, System Administration, Information Technology, Remote Desktop, System Deployment, Citrix, Windows 7, Microsoft Exchange, SharePoint, DNS
Education
Cuyahoga Community College 1982 — 1986
Electrical/Electronic Engineering
Cleveland Central Catholic 1978 — 1982
High School Diploma
AmTrust Financial Services, Inc. (AFSI) May 2015 - Present
KeyBank September 2011 - May 2015
Eaton Corp July 2011 - September 2011
SIRVA December 2008 - June 2011
Affiliated Computer Services 2001 - 2008
Affiliated Computer Services January 2001 - December 2007
DPAI 1998 - 2000
Skills
Microsoft Exchange, Disaster Recovery, Active Directory, VMware, Data Center, Virtualization, Windows Server, ITIL, Storage Area Networks, Servers, Citrix, VMware ESX, DNS, Cisco Technologies, System Administration, Enterprise Architecture, SharePoint, Vendor Management, DHCP, vSphere, SAN, Infrastructure, Group Policy, Networking, VMware Infrastructure, Firewalls, IT Operations, Microsoft Certified..., IIS, Citrix Metaframe, Hyper-V, System Deployment, High Availability, SCCM
Education
Cuyahoga Community College 1994 — 1998
Computer Science
Skylight Financial Group August 2013 - Present
Key Bank January 1995 - September 1998
KeyBank April 1991 - January 1995
Skills
Event Planning
Education
Cuyahoga Community College 1989 — 1993
Howard Hanna Mortgage Services August 2013 - Present
Bank of America August 2012 - August 2013
First Place Bank May 2010 - October 2012
KeyBank 2005 - May 2010
Key Bank 2003 - May 2010
Metropolitan Bank and Trust April 1996 - August 2003
Huntington National Bank March 1992 - April 1996
Skills
Recruiting, Mortgage Lending, Loans, Mortgage Banking, FHA, Credit, Banking, Refinance, Loan Origination, Underwriting, Residential Mortgages, USDA, Risk Management, Credit Analysis, Mortgage Underwriting, FHA financing, VA loans, Construction Loans, Commercial Lending, Government Loans, Consumer Lending, Commercial Mortgages, Home Equity Loans, Credit Risk, Mortgage Marketing, Small Business Lending, Loan Servicing, Commercial Banking, Leadership, Relationship Management, Financial Risk, Finance, First Time Home Buyers, Portfolio Management, Retail Banking, Reverse Mortgages, HUD, Home Equity Lines of..., Investment Properties, VA Loans
Education
Case Western Reserve University - Weatherhead School of Management 2008 — 2010
Business
Cuyahoga Community College 1983 — 1990
PNC February 2006 - Present
keybank 1989 - 2009
keybank 1989 - 2009
KeyBanc Capital Markets 1992 - 1995
Skills
Business Analysis, Disaster Recovery, Operational Risk..., Risk Assessment, Business Continuity, Process Improvement, Risk Management, Vendor Management, Banking, Enterprise Risk..., Incident Management, Business Continuity..., IT Audit, Governance, Financial Risk, Business Process..., Program Management, Crisis Management
Education
Cuyahoga Community College 2007 — 2009
DRII - Certified Business Continuity Planner
CBCP, Business Continuity
Parma High
fed June 2008 - Present
Federal Reserve Bank of Cleveland June 2008 - Present
American Equity Mortgage April 2006 - Present
Zaccardelli Financial January 2004 - Present
American Equity Mortgage September 2006 - April 2007
KeyBank January 1997 - October 2004
KeyBank January 2001 - January 2004
KeyBank January 2000 - January 2001
KeyBank January 1997 - January 2000
Education
Cuyahoga Community College 1996 — 1997
Law Enforcement
Padua Franciscan High School, 3956 State Road
Math, English, Science
Aramark Workplace solutions July 2014 - Present
Jennings Center for Older Adults September 2012 - July 2014
The Waterford At Richmond Heights June 2011 - September 2011
Custom Products Ltd. 2010 - 2010
FIS Field Services June 2008 - August 2008
Key Bank 2000 - 2008
KeyBank 2000 - 2008
KeyCorp 2000 - 2007
Northcoast Business Systems 1998 - 2001
Skills
Human Resources, Customer Service, Time Management, Strategic Planning, Operations Management, Employee Relations, Interviews, Team Building, Recruiting, Employee Benefits, Coaching, Process Improvement, Project Management, Microsoft Excel, Leadership, Microsoft Office, Access, Team Leadership
Education
University of Phoenix 2008 — 2012
Bachelors in Human Resource Management, Human Resources Management and Services, Graduate
Cuyahoga Community College 2000 — 2003
Cuyahoga Heights 1975 — 1979
Hight School Diploma, College Prep
Cookie's Herbs April 1996 - Present
KeyBank November 1998 - June 2007
KeyCorp (Key Bank) 1989 - 2007
Key Bank 1994 - 1998
Skills
PowerPoint, Microsoft Excel, Customer Service, Public Speaking, Wellness, Microsoft Office, Home Winemaker, Leadership Development, Coaching, Marketing, Leadership, Training, Healthcare, Nonprofits, Financial Analysis, Team Building, Management, Strategic Planning, Banking, Organizational...
Education
Cuyahoga Community College 1963 — 1989
Associate's degree, Education
Ohio Paralegal School 1981 — 1982
Certificate, Paralegal
Ohio University 1965 — 1966
KeyBank May 2014 - Present
Key Bank May 2006 - May 2014
Key Corp August 2005 - May 2006
Key Corp May 2002 - August 2005
ABC Auto Insurance June 1999 - May 2002
United States Army Reserves April 2000 - April 2002
United States Marine Corps September 1991 - July 1995
Big Brothers/Big Sisters of Greater Cleveland September 1991 - June 1995
Skills
World Class Customer..., Compliance, Investigative Research, Fraud Detection, Business Networking, Multi-agent Systems, Multitasking Skills, Document Review, Document Imaging, Knowledge Sharing, Employee Training, Decision Analysis, Data-driven Decision..., High level of initiative, Smart Worker, Goal Oriented, Banking, Human Resources, Training, Risk Management
Education
Cuyahoga Community College 1995 — 1996
John Adams High School
Diploma, General Education
KeyBank September 2004 - Present
Skills
Credit, Credit Analysis, Loans, Commercial Lending, Commercial Banking
Education
Cuyahoga Community College
Associates Degree in Business Administration, Business and Finance
KeyBank August 2011 - Present
Key Bank October 2010 - August 2011
Key Bank May 2005 - October 2010
KeyBank 1998 - 2003
KeyBank 1994 - 1998
KeyBank 1993 - 1994
KeyBank 1992 - 1993
KeyBank 1991 - 1992
KeyBank 1990 - 1991
Skills
Banking, Retail Banking, Business Analysis, Mortgage Lending, Financial Services, Project Management, Loans, Internet Banking, Credit Cards, Coaching, Training, Relationship Management, Risk Management
Education
Cuyahoga Community College 1990 — 2001
lakewood high 1987 — 1990
KeyCorp December 1996 - Present
KeyBank December 1996 - February 2009
Education
Cuyahoga Community College 1987 — 1990
KeyBank April 2010 - Present
KeyBank March 2006 - April 2010
KeyBank 2002 - March 2006
KeyBank 1998 - 2002
KeyBank 1990 - 1998
Ernst & Young 1986 - 1990
Skills
Sarbanes-Oxley Act, Risk Management, Management, Cash Management, Process Improvement, Business Analysis, Microsoft Excel, Banking, Budgets, Vendor Management, Marketing, Financial Analysis, Business Process..., Human Resources, Change Management, Analysis
Education
Parma Senior High School
Graduate, College Prep; Business
Cuyahoga Community College
Not Completed, Accounting; Business
S&P Data June 2011 - Present
KeyBank October 2010 - May 2011
AMO RECOVERIES August 2009 - July 2010
CCOAL Concerned Citizens Against Lead November 2008 - March 2009
Cambridge Integrated Services March 2006 - February 2008
Skills
Event Planning, Nonprofits, Microsoft Office, Customer Service, Fundraising, Event Management, Microsoft Excel, Office Management, Social Media, Microsoft Word, Public Speaking, PowerPoint
Education
Cuyahoga Community College 2001 — 2002
CALL CENTER/CUSTOMER SERVICE CERTIFICATION, Customer Service Management
JOHN F KENNEDY HIGH SCHOOL 1976 — 1979
KeyBank May 2014 - Present
KeyBank May 2013 - Present
KeyBank June 2012 - May 2013
Citizens Bank - Flint June 2009 - April 2012
Quiznos August 2007 - October 2008
Quiznos July 2006 - August 2007
Quiznos January 2004 - July 2006
Quiznos October 2002 - January 2004
Med Ex Services June 2001 - October 2002
Metromedia Restaurant Group November 1991 - June 2001
Skills
Income Statement, Leadership, Training, Recruiting, Management, Microsoft Excel, Coaching, Customer Satisfaction, P&L, Budgets, Human Resources, Customer Service, Retail, Negotiation, Operations Management, Sales Management, Sales, Team Building
Education
Cuyahoga Community College 2012 — 2015
Associate's degree, Human Resources Management/Personnel Administration, General
University of the West Indies, St. Augustine Campus 1989 — 1991
none, Law, Economics
Fifth Third Bank August 2013 - Present
Fifth Third Bank May 2011 - September 2013
KeyBank February 1998 - May 2011
Skills
Banking, Commercial Banking, Treasury Management, Business Loans, Relation Management, Financial Accounting, Accounting, Analysts, General Ledger, Legal Documents, Internal Controls, Credit, Loans, Internal Audit, Microsoft Office 2007, Microsoft Excel, Cash Management, Financial Analysis, Fraud Detection, Communication, Deposits, Leadership, Payments, Microsoft Office, Commercial Lending, Customer Service, Finance, Credit Analysis
Education
Holy Name High School 1993 — 1997
Diploma, High School/Secondary Diplomas and Certificates
Cuyahoga Community College
Accounting, 3.58
USAC June 2014 - Present
Progressive Insurance September 2012 - June 2014
Progressive Insurance July 2004 - September 2012
KeyBank July 2002 - July 2004
Skills
Small Business Owner, Executive Support, Business Writing, Events Coordination, Non-profit Volunteer, Microsoft Office, Microsoft Excel, Process Improvement, Customer Service, Management, Administrative..., Spreadsheets, Travel Arrangements, Confidentiality, Calendars, Filing, Administrative..., Business Analysis, Team Building
Education
BEDFORD HIGH SCHOOL
High School Diploma, Business Communications
Cuyahoga Community College
Executive Assistant/Executive Secretary
KeyBank August 2012 - December 2013
National City Bank April 1998 - March 2010
National City Corporation April 1998 - March 2010
PNC Bank 1998 - March 2010
Skills
Active Directory, VPN, Windows 7, Disaster Recovery, Software Documentation, Microsoft Certified..., Call Center, Vendor Management, Access, Blackberry, Process Improvement, VMware, Citrix, Windows Server
Education
Cuyahoga Community College 2011 — 2012
Associate Degree, Networking Software
PNC Bank February 2011 - Present
PNC BANK July 2007 - January 2013
ABN AMRO Bank N.V. June 2004 - July 2007
KeyBank October 2001 - June 2004
Skills
Customer Relations, Team Building, Customer Satisfaction, International Trade, Management, Customer Service, Process Improvement, Business Analysis, Banking, Credit, Operations Management
Education
Baldwin Wallace College 1998 — 2002
Bachelor of Arts (B.A.), Business
Cuyahoga Community College 1996 — 2000
Associate of Arts (AA)
Riverside Landscaping, LLC July 2014 - Present
KeyBank March 2007 - March 2013
KeyBank August 2005 - March 2007
KeyBank October 1996 - August 2005
Skills
Human Resources, Administrative..., Teamwork, Vendor Management, Outlook, Management, Leadership, Microsoft Excel, Sales, Lotus Notes, Process Improvement, Banking, Microsoft Office, Access, CRM, Credit, Time Management, Microsoft Word, Data Entry, Spreadsheets, Business Process, Office Management, Team Building, PowerPoint, Risk Management, Marketing, Workers Compensation, Payroll, Accounts Payable, Coaching, Customer Service
Education
Cuyahoga Community College
Associate of Arts (AA), Business Administration and Management, General
Bank of America March 2009 - Present
Bank of America October 2004 - March 2009
Washington Mutual October 2002 - August 2004
KeyBank July 1998 - October 2002
JPMorgan Chase June 1997 - July 1998
Education
University of North Carolina at Charlotte 1991 — 1993
Bachelors, Accounting
Cuyahoga Community College 1988 — 1990
Associates, Accounting Theory
KeyBank April 2007 - Present
Key Asset Management February 2005 - March 2007
KeyCorp February 2004 - February 2005
KeyBank July 1994 - February 2004
Society National Bank February 1987 - July 1994
Soceity National Bank September 1983 - February 1987
Central National Bank February 1978 - September 1983
Central National Bank September 1974 - February 1978
Skills
Microsoft Word, Banking, PowerPoint, Microsoft Excel, Administrative..., Data Entry, Process Scheduler, Finance, Risk Management, Microsoft Office, Customer Service, Disaster Recovery, Lotus Notes, Travel Planning, Office Management, Time Management, Teamwork, Program Management, Access, Management, Administrative...
Education
Cuyahoga Community College 2005 — 2007
Erieview Catholic High School 1971 — 1974
Key Bank October 2011 - Present
KeyBank August 2005 - October 2011
Charter One Bank November 2004 - February 2005
Charter One Bank July 2003 - November 2004
Skills
Banking, ITIL Certified, IT Service Management, Supplier Performance, DDI Facilitator, Achieve Global Certified, Vendor Management, Management, Lotus Notes, Change Management, Integration, Strategy, Process Improvement, ITIL
Education
Kent State University 1995 — 1996
Instructional Design
FAA Air Traffic Control 1980 — 1981
Air Traffic Controller
Cuyahoga Community College 1969 — 1971
Accounting and Finance
KeyBank 2010 - Present
National City Bank June 1993 - 2009
National City 1993 - 2009
Transamerica Commercial Finance (GE Distr. Finance) 1984 - 1991
Skills
Finance, Credit, Portfolio Management, Budgets, Credit Risk, Underwriting, Risk Management, Team Building, Loans, Banking, Financial Services, Management
Education
Cuyahoga Community College
National City Bank July 2008 - January 2009
Huntington Bank December 2007 - March 2008
KeyBank May 2004 - October 2007
MBNA July 2000 - June 2004
Renaissance Cleveland Hotel August 1997 - June 2000
McDonald's September 1993 - August 1997
Education
Cuyahoga Community College 1997 — 1999
Business Managment
Ohio Center for Broadcasting 1997 — 1998
Certificate, Broadcasting
Transitional Living Centers February 2012 - Present
METROHEATH HOSPITAL September 2010 - August 2011
KeyBank May 1994 - December 2008
Skills
License Practical Nurse, Leadership, HIPAA, Software Documentation, Healthcare, System Administration, Access, Change Management, Customer Service, Business Analysis, Banking, Management, Coaching, Workforce Planning, Team Building, Call Center, Process Improvement, Microsoft Office, ITIL, Vendor Management, Human Resources, Project Planning, Call Centers, Healthcare Management, Training
Education
Cuyahoga Community College 2000 — 2011
Licensed Practical Nurse - M-IV, Nursing
HMC Group August 2010 - Present
KeyBank September 2003 - February 2009
The Reserves Network March 1995 - February 2003
Skills
Recruiting, Lotus Notes, Event Planning, Outlook, Human Resources, Leadership, Data Entry, Strategic Planning, Team Leadership, Public Speaking, Administrative..., Customer Service, Training, Interviews, Project Planning, Coaching, Payroll
Education
Cuyahoga Community College
Associate, Office Administration
KeyBank December 2012 - Present
KeyBank 2002 - Present
KeyBank January 2001 - Present
KeyBank 1999 - 2002
KeyBank January 1999 - January 2001
KeyBank January 1997 - January 1999
KeyBank 1997 - 1999
Cutler-Hammer, division of Eaton Corporation January 1994 - January 1997
Eaton Corporation 1994 - 1997
Sears Automotive Center January 1989 - January 1994
Skills
SharePoint
Education
Cuyahoga Community College 2004 — 2009
Associates, Business, Web Technologies
Cuyahoga Community College
Associate of Applied Business Degree, Web Development
Padua Franciscan High School
KeyBank December 2012 - December 2014
Singleton Health Services 1997 - September 2012
UHHS Bedford Medical Center; Lutheran Medical Center 1978 - 2004
Skills
Occupational Medicine..., Leave of Absence..., Clinical Consultant, Process and Procedure..., Staff Management, Staff Development, Critical Thinking, ACLS, BCLS, Case Management, Process Improvement, Infection Control, Communication, Team Building, HIPAA, Employee Health and..., Documentation, Quality Assurance, EHR, Healthcare
Education
Lutheran Medical Center School of Nursing 1975 — 1978
Diploma Grad., Registerd Nurse
Cuyahoga Community College
Midwestern Community College Health Information Technology Consortium
KeyBank August 2013 - Present
Self-Employed January 2013 - Present
Tomo Hibachi and Sushi March 2014 - September 2014
KeyBank October 2011 - August 2013
Key Bank October 2009 - October 2011
KeyBank October 2007 - October 2009
Time Warner Cable September 2005 - October 2007
Bank of America formally MBNA June 2004 - August 2004
Skills
Leadership, Training, Customer Service, Analysis, Management, Microsoft Excel, Public Speaking, Project Management, Customer Satisfaction, Finance, Social Media Marketing, Social Networking, Social Media, Team Building, Quality Assurance, Event Planning, Microsoft Office, Online Business..., Marketing Event Planning, Communication, Corporate Communications, Process Improvement, Procedure Development
Education
DeVry University's Keller Graduate School of Management-Ohio 2014 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.35
DeVry University-Illinois 2010 — 2013
Bachelor of Business Management, Project Management, Cum Laude
Cuyahoga Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Web Development and Maintenance
KeyBank 1998 - Present
Key Bank 1995 - 1998
Education
Cuyahoga Community College
Business Administration
Plus One Communications November 2009 - Present
KeyBank 2014 - 2014
Teleperformance USA October 2008 - October 2009
Teleperformance October 2006 - October 2008
Heinz Frozen Foods May 2006 - October 2006
Skills
Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Routers, Networking, Network Administration, Technical Support, Cisco Technologies, VPN, Routing, XP, Windows, DHCP, Software Installation, Computer Repair, Help Desk Support, Windows XP, Wireless Networking, LAN-WAN, Firewalls, CCNA, Cisco IOS
Education
Cuyahoga Community College 2013 — 2013
CCNA: Interconnecting Cisco Networking Devices (ICND1), Cisco Networking
Cuyahoga Community College 2013 — 2013
GED
CBRE April 2008 - Present
KeyBank June 2007 - April 2008
KeyBank February 2006 - June 2007
KeyBank October 2003 - February 2006
KeyBank February 2001 - October 2003
KeyBank October 1998 - February 2001
IMG October 1997 - October 1998
National City Bank April 1995 - June 1997
Skills
Microsoft Office, Accounts receivable, Accountability, Customer Service, Commercial Banking, Sales Support, Teamwork, Sales Operations, Marketing, Microsoft Office Suite..., Photoshop, Adobe Illustrator, InDesign, Project Management, Management, Accounts Receivable, Banking, Forecasting, Strategic Planning, Portfolio Management, Financial Analysis, Credit, Commercial Real Estate, Business Analysis
Education
Baldwin-Wallace University 1997 — 2002
Bachelor of Arts, Business Administration
Cuyahoga Community College 1990 — 1995
Associates Degree, Office Administration/Business Secretarial
South West Urgicare August 2013 - Present
PSI August 2011 - Present
CVS Minute Clinic March 2011 - April 2011
KeyBank December 1991 - March 2010
Skills
Vital Signs, Accounts Payable, Access, Deposits, Loans, Finance, Customer Service, Credit, Clinical Research, Pediatrics
Education
Sanford Brown College 2010 — 2011
certification, Health care, 4.0
Sanford Brown Institute 2010 — 2011
Medical assistant, certified
Cuyahoga Community College 1996 — 2010
none, medical
FirstMerit Bank July 2015 - Present
FirstMerit Bank December 2008 - June 2015
Ernst & Young March 2008 - November 2008
KeyBank July 2000 - July 2006
Progressive Insurance January 1998 - July 2000
Skills
Corporate Tax, Income Tax, Tax Preparation, Tax Research, Tax Accounting, Multi-state tax returns, Tax Returns, Sarbanes-Oxley Act, Auditing, Sales Tax, General Ledger, Internal Controls, Financial Accounting, Financial Planners, Financial Statements, Financial Analysis, US Tax
Education
Notre Dame College 1995 — 1997
Bachelor of Arts (B.A.), Accounting
Cuyahoga Community College 1992 — 1995
Associate of Arts (A.A.), Accounting and Business/Management
KeyBank June 1979 - Present
Key Bank June 1997 - October 2000
Key Bank March 1994 - June 1997
Skills
Banking, Loans, Credit, Risk Management, Customer Service, Microsoft Excel, Retail Banking, Financial Analysis, Process Improvement, Portfolio Management, PowerPoint, Project Management, Business Analysis, Leadership, Microsoft Office, Credit Analysis, Training, Management, Commercial Banking, Finance, Mortgage Lending
Education
Cuyahoga Community College 2006 — 2008
Information Technology
KeyBank May 2015 - Present
Ladyvon Properties April 1999 - Present
Raslan Pla, LLC September 2012 - December 2012
General Motors July 2005 - July 2008
Robinson Reagan & Young December 2004 - June 2005
Skills
Banking, Customer Service, Risk Management, Microsoft Office, Financial Analysis, Credit, Microsoft Excel, Loans, Business Analysis, Project Management, Retail Banking, Management, Subrogation, Legal Research, Legal Writing, Civil Litigation, Account Reconciliation, Financial Accounting, Account Management, Document Management, Document Review, Document Drafting, Small Business, Bankruptcy, PowerPoint, Proofreading, Property Management, Problem Solving, Intellectual Property, Loss Mitigation, Business Planning, Credit Risk, Paralegals, Legal Assistance, Legal Documents, Legal Procedures, Litigation, Corporate Law, Employment Law
Education
Ursuline College 2012 — 2014
Bachelor's of Legal Studies Expected 2015, 3.7
Cuyahoga Community College 2010 — 2012
Paralegal Studies
Heartland Payment Systems August 2011 - Present
Nirvana Analytics May 2010 - April 2012
KeyBank January 2009 - April 2010
AmTrust Bank September 2000 - March 2008
Area Restaurants 1994 - 2000
Skills
Customer Service, Relationship Management, Account Management, Customer Retention, Customer Satisfaction, Process Improvement, Human Resources, Management, Social Media, Experienced Trainer, Recruiting
Education
Cuyahoga Community College
Westlake High School
KeyBank November 1979 - Present
Skills
Banking, Credit, Cross Selling, Relationship Management, Consumer Lending, Credit Analysis, Cash Management, Deposits, Customer Service, Mortgage Lending, Lines Of Credit, Risk Management
Education
Cuyahoga Community College
Accounting and Business/Management
PNC Business Credit September 2010 - Present
KeyBank August 2004 - September 2010
Hospital Specialty Company 1991 - 2004
Skills
Paralegal, Credit, Small Business Lending, Commercial Lending, Loans, Banking, Portfolio Management, Credit Analysis, Commercial Banking, Credit Risk, Financial Analysis, Consumer Lending, Underwriting, Commercial Credit, Loan Structuring, Loan Origination, Lines Of Credit, Commercial Mortgages, Cash Management, Financial Structuring
Education
Cuyahoga Community College 2005 — 2007
Professional Certification, Paralegal Studies
Kent State University 1982 — 1986
BS, Industrial Design - Business Administration
KeyBank August 2014 - Present
KeyBank February 2014 - August 2014
KeyBank October 2011 - February 2014
HS Financial Group/Law Offices of Timothy Sullivan January 2010 - September 2011
Wyndham Vacation Ownership June 2006 - November 2009
Risk Management Alternatives November 2004 - December 2005
Asset Acceptance February 2004 - November 2004
National City Bank September 2001 - December 2003
Skills
Negotiation, Debt Collection, Team Leadership, Call Center, Outlook, Microsoft Excel, Microsoft Word, Credit, Banking, Accounts Receivable, Skip Tracing, Loans, Credit Cards, Payments, Call Centers
Education
Cuyahoga Community College 2002 — 2003
Business Management
KeyBank
Skills
Banking
Education
Cuyahoga Community College
Real Estate Finance
KeyCorp October 2009 - Present
KeyCorp October 2006 - October 2009
KeyBank May 1999 - October 2006
Skills
Vendor Management, Disaster Recovery, ITIL, Servers, Active Directory, SharePoint, Software Documentation, Technical Support, IT Strategy, System Administration, Data Center
Education
Cuyahoga Community College 1990 — 1992
KeyBank October 2011 - September 2013
PNC June 2009 - October 2011
PNC January 1999 - June 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, IBM Lotus Notes, Access, Event Planning, WebEx, MyLearning, PeopleSoft, Internet and Intranet, Sharepoint
Education
Cuyahoga Community College
Business
Parma Senior High School
KeyBank April 2015 - Present
Dell SecureWorks March 2014 - March 2015
Diebold October 2012 - March 2014
Diebold March 2012 - October 2012
American Greetings June 2011 - August 2011
Skills
Microsoft SQL Server, Visio, Troubleshooting, Windows Server, Microsoft Office, SQL, Business Analysis, Vendor Management, VMware, SharePoint, Active Directory, Information Security, Security, ArcSight, Log Management, SIEM, Incident Response, Information Security..., Information Technology, Network Security, Penetration Testing, Vulnerability Management, Vulnerability Assessment, Computer Forensics
Education
Cuyahoga Community College 2005 — 2011
Associate of Applied Business Networking Software, Information Technology
Cuyahoga Community College 2005 — 2011
Associate of Applied Science Networking Hardware, Electrical-Electronic Engineering Technology
Cuyahoga Community College 2005 — 2011
Certificate of Proficiency, Computer Maintenance Technology
NYCB November 2010 - January 2013
KeyBank March 2006 - November 2010
Professional Solutions July 2004 - February 2006
Skills
Sarbanes-Oxley, Internal Audit, Auditing, Account Reconciliation, Commercial Real Estate
Education
Cuyahoga Community College 2006 — 2015
Robert Morris University 1981 — 1985
Bachelor of Science (B.S.), Accounting
KeyBank September 1988 - Present
Cornerstone Mortgage May 1986 - September 1988
Education
Cuyahoga Community College 1983 — 1986
Associate's of Business, Accounting
Cuyahoga
Cleveland Municipal School District January 1998 - Present
KeyBank 1997 - 1998
Skills
General Correspondence, Office Equipment..., Record Storage, Corporate Records
Education
Cuyahoga Community College 2009 — 2012
Associate of Arts (AA), Social Work
Presrite Corporation June 2010 - Present
KeyBank December 2009 - May 2010
Precision Disaster Recovery August 2004 - August 2009
Skills
Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Training, Microsoft Excel, Time Management, Software Documentation, Troubleshooting, Accounts Receivable
Education
Cuyahoga Community College 2010 — 2015
Associate of Science (AS), Radiologic Technology/Science - Radiographer
KeyBank August 2011 - Present
Skills
Small Business Lending, Customer Service, Credit Analysis, Credit, Banking, Commercial Banking, Retail Banking, Consumer Lending, Commercial Lending, Mortgage Lending, Loans
Education
Cuyahoga Community College
Associate of Science (A.S.), Marketing
Cleveland Clinic August 2014 - Present
KeyBank September 2013 - February 2014
Cleveland Clinic 2011 - 2013
Cleveland Clinic 2009 - 2011
Cleveland Clinic 2005 - 2009
Cleveland Clinic 2004 - 2005
University Hospitals of Cleveland May 2002 - April 2004
OfficeMax June 1997 - May 2002
Skills
Healthcare, Hospitals, Medical Terminology, Epic Systems, Patient Safety, HIPAA, Healthcare Information..., EHR, Medical Records, Medical Billing, Revenue Cycle, Cpr Certified, Healthcare Management, CPT, EMR
Education
Cuyahoga Community College
Associate of Arts (A.A.)
home June 2012 - Present
Keybank 2006 - 2012
PNC 2003 - 2006
Skills
Banking, Software Documentation, Loans, Customer Service, Due Diligence, Commercial Banking, Retail Banking, Credit, Credit Analysis, Consumer Lending, Commercial Lending, Small Business Lending
Education
Baldwin Wallace University
Business Administration and Management, General
Cuyahoga Community College
Accounting and Finance
KeyBank 1988 - 2013
Education
Cuyahoga Community College 1997 — 2003
Associate's degree, General Studies, 3.0
KeyBank May 2012 - Present
KeyBank January 2010 - April 2012
McDonald Investments May 2000 - December 2009
Skills
Banking, Microsoft Office, Customer Service, Process Improvement, Leadership, Business Analysis, Information Technology, Microsoft SQL Server, Windows Server, Unix, SharePoint, Disaster Recovery, Network Administration, Network Security, Access Control, Remote Access, VPN
Education
Cuyahoga Community College 2012 — 2015
Networking Software, Information Technology