kgb USA

Industry: Company

Description

kgb is a privately held, New York-based company that provides directory assistance and enhanced information services across Europe and North America. It describes itself as "the world’s largest independent provider of directory assistance and enhanced information services." Headquarters: New York City, NY CEO: David Cautin (Nov 1, 2011–) Founder: Robert Pines Founded: 1992 Subsidiaries: The Number UK Ltd., Conduit Limited, Type of business: Privately held company

kgb USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at kgb USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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kgb USA Employees

Employee
Years
Job
Industry
Brandi Stidham Brandi Stidham Lubbock, Texas Details
Brandi Stidham's kgb USA Experience September 2011 - January 2012
Job Team Leader
Industry Information Technology and Services
Experience
Convergys  April 2014 - Present
Kohls.com  April 2012 - May 2013
KGB_USA  September 2011 - January 2012
CVS Caremark Corporation  January 2005 - July 2011

Skills
Customer Experience, Customer Service, Hiring, Sales Operations, Account Management, Salesforce.com, Telecommunications, Process Improvement, Team Leadership, Sales Management, Employee Training, Sales Process, Inventory Management, Vendor Management, Cross-functional Team..., Operations Management, Team Building, Leadership, Call Centers, Customer Satisfaction, Time Management, Microsoft Office, Microsoft Excel, Training, Sales, Retail

Education
Lubbock Christian University   2014 — 2016
Organizational Management, Business/Corporate Communications

University of Phoenix   2010 — 2015
Bachelors of Science in Business Management, Business, Management, Marketing, and Related Support Services

Amado Martinez Amado Martinez San Antonio, Texas Area Details
Amado Martinez's kgb USA Experience 2006 - 2010
Job Sr. Manager Operations Plenti at American Express
Industry Financial Services
Experience
American Express  April 2015 - Present
Medtronic  April 2012 - April 2015
CoreLogic  June 2010 - April 2012
kgb_USA  2006 - 2010
kgb_USA  2003 - 2006
kgb_USA  2001 - 2003

Skills
Workforce Management, Operations Management, Process Improvement, Quality Assurance, Customer Relations, Strategic Planning, P&L Management, Business Analysis, Call Center Development

Education
DeVry University
BS, Operations Management

American InterContinental University
AABA, Business Administration

Nichole Smith Nichole Smith East Texas, Pennsylvania Details
Nichole Smith's kgb USA Experience 2009 - July 2013
Job Desktop Support Technician
Industry Information Technology and Services
Experience
kgb  2009 - July 2013
kgb_USA  2009 - July 2013
INFONXX  2006 - 2008
INFONXX  2004 - 2006
infonxx  2002 - 2004
INFONXX  2000 - 2001

Skills
Technical Support, Active Directory, Call Center, XP, Troubleshooting, Call Centers, Cisco Technologies, System Administration, Windows 7, Software Installation, Servers, Computer Hardware, Operating Systems, Leadership, Customer Service, Telecommunications, Vendor Management, Disaster Recovery, VoIP

Education
Northampton Community College   2002 — 2007
Associates, Web Development

Northampton Community College   2000 — 2007
Associates, Computer Sciences

Maricela S. Marsh RT(R)(ARRT) Maricela S. Marsh RT(R)(ARRT) San Antonio, Texas Area Details
Maricela S. Marsh RT(R)(ARRT)'s kgb USA Experience 2004 - 2011
Job Radiologic Technologist at Urgent Care & Occupational Health Center of Texas, P.A.
Industry Hospital & Health Care
Experience
Impact Urgent Care  November 2012 - Present
Renova Hand & Foot Centers   September 2013 - July 2014
Urgent Care & Occupational Health Centers of Texas, P.A.   July 2012 - September 2013
KGB-USA  2004 - 2011

Skills
Radiologic Technology, C-arm, PACS, RIS, Fluoroscopy, Microsoft Excel, Microsoft Word, Quality Patient Care, Cpr Certified, Patient Safety, Digital X-ray, BLS, EKG, DICOM, HIPAA, Orthopedic

Education
St Philip's College   2010 — 2012
Associate of Applied Science, Radiologic Technology/Science - Radiographer, 3.9

Leon Strickland Leon Strickland Detroit, Michigan Details
Leon Strickland's kgb USA Experience March 2008 - June 2011
Job Customer Service/Sales/Appointment Setting
Industry Internet
Experience
LK Marketing   March 2011 - Present
Kgb_USA  March 2008 - June 2011
Teletech Inc  January 2006 - April 2008
The PIC Group  October 2003 - October 2005

Skills
Computer Application..., Customer Acquisition, Customer Retention, Customer Support, Data Entry, Databases, CRM, Accounts Payable, Account Management, Customer Service, Customer Satisfaction, Customer Engagement, Research, Online Research, Quantitative Research, Sales, Sales Process, Direct Sales, Email Marketing

Education
Detroit Business Institute   1983 — 1984
Certificate, Accounting

Detroit Business Institute-Southfield   1983 — 1984
Certificate, Accounting, 3.5

Andrea Penley Andrea Penley Burlington, North Carolina Details
Andrea Penley's kgb USA Experience June 2013 - August 2013
Job at
Industry Hospital & Health Care
Experience
TeleTech  July 2015 - Present
TeleTech  July 2014 - Present
Humane Society of Alamance County   February 2014 - Present
Andi's Scentsations   2008 - Present
TeleTech  September 2014 - November 2014
MegaForce Staffing Group  August 2013 - November 2013
KGB_USA  June 2013 - August 2013
Dixie Sales   April 2011 - December 2011
TeleTech  September 2010 - March 2011
Prime Personnel   July 2008 - July 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, Internet Explorer, Mozilla, iTunes, PowerPoint, Microsoft Publisher, Outlook, Keyboard Skills, 10 Key, Customer Service, Call Center, Avaya, VMware, Manual Payroll, Administrative..., Data Entry, Filing, Receptionist Duties, Human Resources, Accounting, Payroll Accounting, Some medical coding, Medicare/Medicaid..., Administration, Spreadsheets, Payroll, Management, Fax, Call Centers, Employee Benefits, Sales, Medicare/Medicaid...

Education
Randolph Community College   2012 — 2014
Associate's degree, Healthcare Management

Randolph Community College   2012 — 2013
Certification, Healthcare Management, 3.65 GPA

Alamance Community College   2008 — 2009
Associates Degree (incomplete), Office Systems Technology

Patrick Chippeaux Patrick Chippeaux Wichita, Kansas Details
Patrick Chippeaux's kgb USA Experience February 2009 - July 2011
Job Staffing Specialist at The Arnold Group
Industry Staffing and Recruiting
Experience
The Arnold Group  July 2011 - Present
Kansas Department of Commerce  March 2014 - February 2015
T-Mobile  July 2013 - March 2014
kgb USA   February 2009 - July 2011
kgb USA   June 2006 - February 2009
kgb USA   February 2006 - June 2006

Skills
Recruiting, Employee Relations, Onboarding, HRIS, Benefits Administration, Hiring, Technical Recruiting, HR Consulting, Performance Management, Deferred Compensation, Screening, Talent Acquisition, Leadership Development, Employee Handbooks, Applicant Tracking..., Job Fairs, Temporary Staffing, Staffing Services, Employment Law, Employer Branding, Contract Recruitment, Personnel Management, Leadership, Interviews, Office Management, Employee Benefits, Organizational..., Payroll, Data Entry, Employee Training, Management, FMLA, Customer Service, Succession Planning, Sourcing, Training, Coaching, Call Center, Human Resources, Talent Management, Microsoft Excel, Employee Engagement, Conflict Resolution, Workforce Planning, Labor Relations, Resume Writing, Outlook, College Recruiting, PeopleSoft, Temporary Placement

Education
Butler Community College   2009 — 2012
N/A, Marketing and Management

Wichita State University
Bachelor of Business Administration (BBA), Human Resource Management, Junior

Tracy Gerety Tracy Gerety Wichita, Kansas Area Details
Tracy Gerety's kgb USA Experience October 2005 - February 2012
Job Associate Director Human Resources at Starwood Hotels & Resorts Worldwide, Inc.
Industry Hospitality
Experience
Starwood Hotels & Resorts Worldwide, Inc.   September 2014 - Present
Protection One  September 2012 - September 2014
Bombardier Aerospace  March 2012 - August 2012
kgb USA   October 2005 - February 2012
Franchise Services Company   March 2005 - September 2005
Viking Office Products/Office Depot   March 1999 - March 2005

Skills
Employer Branding, Performance Management, Employee Relations, Onboarding, Talent Acquisition, Recruiting, Human Resources, Employee Benefits, Management, Employment Law, Payroll, Talent Management, Leadership, Personnel Management, Applicant Tracking..., Organizational..., HRIS, HR Policies, Workforce Planning, Employee Engagement, Succession Planning, Deferred Compensation, New Hire Orientations, Strategy, Hiring

Education
Baker University
MBA

Wichita State University
Bachelor's Degree, Psychology

Lorena Segovia Lorena Segovia San Antonio, Texas Area Details
Lorena Segovia's kgb USA Experience September 2011 - December 2011
Job HR Professional
Industry Human Resources
Experience
iHeartMedia  February 2014 - Present
Conduit Global  December 2011 - February 2014
kgb_USA  September 2011 - December 2011
New Quest Staffing Solutions   October 2010 - August 2011
Adecco Staffing, USA  August 2007 - September 2010
Integrated Human Capital  February 2007 - June 2007

Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, College Recruiting, Temporary Staffing, Human Resources, Employee Relations, Sourcing, HRIS, Onboarding, Staffing Services, Internet Recruiting, Employee Benefits, Interviews, New Hire Orientations, Time Management, Performance Management, Temporary Placement, Hiring, HR Policies, Screening, Payroll, FMLA, Employment Law, Job Fairs, Coaching, Management, Cold Calling, Benefits Administration, Workforce Planning, Job Descriptions, Screening Resumes, Contract Recruitment, Talent Management, Succession Planning, Resume Writing, Employee Engagement, Labor Relations, Background Checks, Recruitment Advertising, Permanent Placement, Employee Training, Compensation, PeopleSoft, Career Development, Building Relationships, Behavioral Interviewing, Corporate Recruiting, Training

Education
The University of Texas at San Antonio   2002 — 2006
BBA, Human Resources

Chauncey Daniels Chauncey Daniels Greater New York City Area Details
Chauncey Daniels's kgb USA Experience October 2010 - December 2010
Job Crew Member at McDonald's
Industry Restaurants
Experience
McDonald's  June 2011 - Present
kgb_USA  October 2010 - December 2010
Continental Airlines  March 2008 - October 2008

Education
Per Scholas Institute for Technology   2011 — 2011
CompTIA A+ Certification

North Carolina Agricultural and Technical State University   2007 — 2007

Raven Pratt Raven Pratt Greensboro, North Carolina Details
Raven Pratt's kgb USA Experience May 2012 - October 2012
Job Senior Customer Service Representative at Newell Rubbermaid
Industry Consumer Services
Experience
Newell Rubbermaid  August 2013 - Present
Ralph Lauren  October 2012 - March 2013
KGB_USA  May 2012 - October 2012
Bennett College  August 2009 - May 2012
Bennett College  August 2009 - May 2012

Skills
Administrative..., Customer Service, Public Speaking, Admissions, Call Centers, Microsoft Excel, Microsoft Word, PowerPoint, Recruiting

Education
North Carolina Agricultural and Technical State University   2015 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services

Bennett College for Women   2008 — 2012
Bachelor’s Degree, Business Administration and Management, General, 3.5

Sonya Tolson Sonya Tolson Atlanta, Georgia Details
Sonya Tolson's kgb USA Experience October 2008 - January 2013
Job HR Business Partner
Industry Human Resources
Experience
SunTrust Bank  December 2014 - June 2015
Olympus Corporation of America  July 2013 - December 2014
kgb_USA  October 2008 - January 2013
The Number UK Ltd   2008 - January 2013
INFONXX  1996 - 2009
City of Allentown  2006 - 2006

Skills
Training, Management, Change Management, Performance Management, Leadership, Employee Relations, Recruiting, Call Centers, Call Center, Process Improvement, Human Resources, Customer Experience, Coaching, Outsourcing, BPO, Operations Management, Program Management, Strategy, Team Building, CRM, Strategic Planning, Business Process..., Employee Engagement, Customer Satisfaction, Policy, Team Leadership, Time Management, Account Management, Cross-functional Team..., Leadership Development, Business Analysis, Project Management, Public Speaking, Start-ups, Analysis, Contact Centers, Customer Retention, Employee Training, Team Management, Training Delivery, Telecommunications, Organizational..., Business Development, New Business Development, Executive Management, Talent Acquisition, Talent Management, Staff Development, Workforce Planning, Vendor Management

Education
California State University-Dominguez Hills   1989 — 1992
Bachelor of Arts, Communications - Public Relations

UCLA   1982 — 1985
General Studies

Vanese Ruffin Vanese Ruffin Greensboro/Winston-Salem, North Carolina Area Details
Vanese Ruffin's kgb USA Experience March 2013 - May 2013
Job Manager at Tax Mind, Inc.
Industry Accounting
Experience
Tax Mind, Inc.   December 2013 - Present
Jared the Galleria of Jewelry Field Repair Shop   May 2013 - December 2013
kgb_USA  March 2013 - May 2013
LBS Tax Services   December 2012 - April 2013
PTL Auto   June 2011 - January 2013
US Census Bureau  April 2010 - August 2010

Skills
Customer Service, Customer Satisfaction, Automotive, Sales, Sales Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Marketing, Teamwork, Social Media, Time Management, Project Planning, Business Development, New Business Development, Inventory Management, Retail, Profit, Data Entry, Web Design, Event Planning, Outlook, Market Research, Digital Marketing, Telephone Skills, Data Analysis, Human Resources, Online Marketing, Photoshop, Lead Generation, Marketing Strategy, Research, Graphic Design, Advertising, Social Networking, Training, Team Building, Leadership, Management, Process Improvement, Team Leadership, Strategic Planning

Education
North Carolina Agricultural and Technical State University   2004 — 2008
Bachelor of Science (B.S.), Graphic Communication Systems, Printing and Publishing

TONYA M FREEMAN TONYA M FREEMAN Greensboro/Winston-Salem, North Carolina Area Details
TONYA M FREEMAN's kgb USA Experience September 2012 - November 2013
Job Customer Service Specialist Medical Lab
Industry Medical Practice
Experience
Solstas Lab Partners  September 2014 - Present
KGB USA   September 2012 - November 2013
Express Employment Professionals  July 2012 - September 2012
Allen Industries Inc.  June 2007 - February 2011
Express Employment Professionals  March 2007 - June 2007
ADVANCE AMERICA PAYDAY LOAN   January 2000 - December 2005
RENT AMERICA   February 1998 - January 2000

Skills
Customer Service, Project Management, Management, Process Scheduler, Project Planning, Coaching, Budgets, Time Management, Access, Office Management, Recruiting, Teamwork, Data Entry, Office Administration, Project Delivery, Outlook, Microsoft Word, Microsoft Excel, Call Centers, Administration, Retail, Microsoft Office, Contract Negotiation, Troubleshooting, Invoicing, Sales, Customer Retention, Leadership, Customer Satisfaction, Training, Account Management, PowerPoint, Customer Experience, Problem Solving

Education
Fortis College-Centeville   2013 — 2014
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services

University of Phoenix   2012 — 2013
Associate's degree, Business Administration, Social Psychology, SOPHMORE

Guilford Technical Community College   2010 — 2012
Business Administration and Management, General, SOPHMORE

Jamie Shiner Johnson Jamie Shiner Johnson Allentown, Pennsylvania Area Details
Jamie Shiner Johnson's kgb USA Experience June 2009 - June 2010
Job Finance Manager at usablenet
Industry Online Media
Experience
usablenet  May 2011 - Present
kgb USA   June 2009 - June 2010
The Orchard Enterprises, Inc   May 2008 - December 2008
NYTimes.com  February 2006 - May 2008
TMP Worldwide  September 2004 - May 2005
Ivy Hill Corporation  January 1999 - September 2004
Wedding  2002 - 2002

Skills
SOX Compliancy, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, Analytics, Credit, Customer Service, Microsoft Excel, General Ledger, Invoicing, Microsoft Office, Microsoft Word, Problem Solving, QuickBooks, Operating Manuals, SOX 404, Microsoft CRM, Microsoft Dynamics, Salesforce.com, Cash Receipts, Revenue Recognition, Revenue Analysis, Revenue Forecasting, Payment Card Processing, Crystal Reports, Contract Management, Teamwork, Access, Account Management, Analysis, Accruals, Balance, Cost Accounting, Financial Analysis, Finance, Financial Reporting, Financial Statements, Forecasting, Great Plains Software, Human Resources, Journal Entries, Management, Payroll, Project Management, Sales, Sarbanes-Oxley, Sarbanes-Oxley Act, Spreadsheets, Variance Analysis

Education
Moravian College   1993 — 1998
BA, Accounting

Amy Pawlowski Amy Pawlowski Allentown, Pennsylvania Area Details
Amy Pawlowski's kgb USA Experience June 2006 - July 2010
Job Compensation & Benefits Coordinator at IMS Health
Industry Telecommunications
Experience
IMS Health  August 2012 - Present
kgb  July 2010 - August 2012
kgb_USA  June 2006 - July 2010
US Airways  June 2005 - May 2006
Holy Spirit Health System  January 2005 - May 2005

Skills
Benefits Administration, HRIS, Employee Relations, Outsourcing, Employee Benefits, Deferred Compensation, Human Resources, Performance Management, Talent Acquisition

Education
DeSales University   2008 — 2014
Master of Business Administration (M.B.A.), Management

Shippensburg University of Pennsylvania   2001 — 2005
BSBA, Human Resource Management

Anthony Piccione Anthony Piccione Bethlehem, Pennsylvania Details
Anthony Piccione's kgb USA Experience 2005 - Present
Job Provisioning and Service Delivery Manager at KGB
Industry Telecommunications
Experience
kgb_USA  2005 - Present
REACH  February 2004 - November 2005
INFONXX  March 2003 - February 2004
TELEMEDIA INTERNATIONAL INC   June 1995 - September 2002
INTECOM INC  February 1992 - June 1995
EBASCO SERVICES, INC  February 1991 - February 1992
CHARLES FERTIG CONSULTING ENGINEER, INC   July 1986 - September 1990

Skills
Routing, Telecommunications, Call Centers, WAN, Ethernet, IP, Network Design, Networking, MPLS, CRM, Service Delivery, Troubleshooting, VoIP, Management, Data Center, Project Management, Vendor Management, Co-location, Cisco Technologies, Managed Services

Education
Farmingdale State University of New York   1988 — 1990
Bachelors, Electrical Engineering Technology

C.U.N.Y COLLEGE OF STATEN ISLAND   1984 — 1988
A.A.S. ELECTRICAL ENGINEERING TECHNOLOGY, Electrical, Electronic and Communications Engineering Technology/Technician, 3.2

Bobby Vaughan Bobby Vaughan Lubbock, Texas Area Details
Bobby Vaughan's kgb USA Experience February 2006 - November 2009
Job Chief Financial Officer at Brownfield ISD
Industry Telecommunications
Experience
Brownfield ISD  March 2011 - Present
Lubbock ISD  December 2009 - February 2011
kgb USA   February 2006 - November 2009
Texas Tech University  December 2004 - January 2006
Bolinger, Segars, Gilbert & Moss, L.L.P.   November 2002 - December 2004

Skills
Accounting, Budgets, Customer Service, Finance, Financial Analysis, Financial Reporting, Forecasting, Internal Audit, Leadership, Management, Process Improvement, Strategic Planning, Team Building, Team Leadership

Education
Angelo State University   1995 — 2000

Joanna Harris Joanna Harris San Antonio, Texas Area Details
Joanna Harris's kgb USA Experience January 2001 - October 2009
Job Human Resources Director at Lancer Corporation
Industry Human Resources
Experience
Lancer Corporation  2010 - Present
kgb_USA  January 2001 - October 2009
R&L Foods, Inc.   1998 - 2001

Skills
Leadership, Training, Six Sigma, Human Resources, Continuous Improvement, Employee Relations, Recruiting, Performance Management, Organizational..., Talent Management, Talent Acquisition, HRIS, HR Policies, Deferred Compensation, Employee Benefits, Applicant Tracking..., Benefits Administration, Change Management, Coaching, College Recruiting, Cross-functional Team..., Employee Engagement, Employee Training, Employer Branding, Employment Law, HR Consulting, Hiring, Internet Recruiting, Interviews, Job Descriptions, Labor Relations, Leadership Development, Lean Manufacturing, Management, Manufacturing, Negotiation, New Hire Orientations, Onboarding, Operations Management, Organizational..., Payroll, PeopleSoft, Personnel Management, Process Improvement, Sourcing, Program Management, Strategic Planning, Strategy, Succession Planning, Team Building

Education
Texas A&M University   1991 — 1995
Bachelor of Business Administration, Marketing

Linda Janny Linda Janny Allentown, Pennsylvania Area Details
Linda Janny's kgb USA Experience January 1997 - Present
Job Accounts Payable Manager at INFONXX
Industry Telecommunications
Experience
kgb USA   January 1997 - Present
Lehigh County  January 1994 - December 1996
Daiwa Securities  1989 - December 1993

Education
Queens College

Liz Todd Liz Todd San Antonio, Texas Area Details
Liz Todd's kgb USA Experience July 2003 - November 2008
Job Certified Recovery Coach at Palmer Drug Abuse Program
Industry Mental Health Care
Experience
Palmer Drug Abuse Program  November 2008 - Present
KGB_USA  July 2003 - November 2008
Bennigan's Franchise Company  1999 - 2004

Skills
Customer Service, Community Outreach, Public Speaking, Event Planning, Microsoft Office, Teaching

Education
San Antonio College
Substance Abuse/Addiction Counseling

Caryn Jondreau Caryn Jondreau Phoenix, Arizona Area Details
Caryn Jondreau's kgb USA Experience December 2005 - December 2011
Job Account Manager at kgb USA
Industry Telecommunications
Experience
kgb USA   December 2005 - December 2011
USA Mobility  February 2000 - December 2005
Financial And Credit Services, West   January 1996 - February 2000

Education
ASU

University of Minnesota-Twin Cities

Mark-Anthony Gamboa Mark-Anthony Gamboa San Antonio, Texas Area Details
Mark-Anthony Gamboa's kgb USA Experience November 2002 - May 2003
Job Service Consultant at Cavender Interests
Industry Automotive
Experience
Cavender Interests   Service TechnicianVolvo Car CorporationJuly 2003 - January 2008
kgb usa   November 2002 - May 2003

Education
San Antonio College   2005 — 2006
BA, Business Management

VCNA New Jersey   2005 — 2006
Interpersonal Communications

St. Phillips College   2003 — 2006
BA, Automotive Science

Jason Hutton Jason Hutton Bethlehem, Pennsylvania Details
Jason Hutton's kgb USA Experience June 2009 - October 2011
Job Database Team Lead at Cigars International
Industry Information Technology and Services
Experience
Cigars International  October 2011 - Present
kgb_USA  June 2009 - October 2011
CACI  July 2004 - June 2009

Skills
SQL Server 2000-2008, NetApp, MySQL, Powershell, Microsoft SQL Server, E-commerce, T-SQL

Education
Penn State University   2000 — 2004
B.A. Integrative Arts, Multimedia, Web Design, Information Technology

Jared Burgoon Jared Burgoon Lubbock, Texas Details
Jared Burgoon's kgb USA Experience November 2011 - February 2012
Job Senior Research Specialist at Texas Tech University
Industry Higher Education
Experience
Texas Tech University  May 2014 - Present
Texas Tech University  June 2012 - April 2014
kgb_USA  November 2011 - February 2012
Monterey Church of Christ   May 2009 - November 2011
Texas Tech University  November 2008 - January 2011

Skills
Interviews, New Hire Orientations, Hiring, Screening, Call Centers, Event Planning, Public Speaking, Teaching, Nonprofits, Microsoft Office, Editing, Public Relations, Community Outreach, Insurance, Fundraising, Data Entry, Leadership Development

Education
Texas Tech University   2007 — 2011
Bachelor of Arts, Music and Psychology

Joshua Weidig Joshua Weidig San Antonio, Texas Area Details
Joshua Weidig's kgb USA Experience April 2011 - Present
Job Customer Support at Counduit Global
Industry Information Technology and Services
Experience
KGB Usa   April 2011 - Present
Counduit Global   April 2011 - Present
Volt Technical Resources  March 2010 - April 2011

Skills
Networking, Technical Support, Switches, Windows XP, Windows Server, Cisco Routers, VoIP, Wireless, Ethernet, WiFi

Education
ITT Technical Institute-San Antonio   2009 — 2014
Bachelor's degree, Information Technology

ITT Tech, San Antonio   2009 — 2011
Associates, Computer Network Systems

Jason Largent Jason Largent Wichita, Kansas Area Details
Jason Largent's kgb USA Experience 2006 - 2010
Job CEO at Spot One Marketing LLC www.spot1marketing.com
Industry Marketing and Advertising
Experience
Spot One Marketing LLC   July 2010 - Present
kgb USA   2006 - 2010
The Golf Warehouse  2008 - 2009

Skills
Customer Service, Customer Satisfaction, Web Marketing, Online Marketing, Call Centers, Team Building, Microsoft Office, Coaching, Social Networking, Management, Social Media Marketing, Public Speaking, Customer Retention, Sales Management, Lead Generation, Online Advertising, Advertising, Marketing, Marketing Strategy, Email Marketing, Digital Marketing, Internet Services, Internet Strategy, Website Development, Google Website Optimizer, Direct Mail Campaigns

Education
Butler Community College   1993 — 1995
Computer Science, Business

Wichita Northwest   1988 — 1992

Terin Hanks Terin Hanks Greater Atlanta Area Details
Terin Hanks's kgb USA Experience October 2001 - June 2004
Job
Industry Telecommunications
Experience
AT&T  April 2012 - September 2012
AT&T  October 2004 - December 2008
KGB USA   October 2001 - June 2004

Skills
HTML, Windows, C++, Java, C, Microsoft Office, Microsoft Excel, SQL, Photoshop, Microsoft Word, Customer Service, JavaScript

Education
Kennesaw State University   2011 — 2012
Bachelor of Science (BS), Computer Science, 3.2

Georgia Perimeter College
Associate of Science, Computer Science

North Carolina A&T State University
Computer Science

Hugo Peña Jr Hugo Peña Jr San Antonio, Texas Details
Hugo Peña Jr's kgb USA Experience October 2014 - December 2014
Job Cloud Office Division
Industry Information Technology and Services
Experience
Rackspace, the #1 managed cloud company   July 2015 - Present
SWBC  December 2014 - Present
KGB_USA  October 2014 - December 2014
KGB_USA  October 2012 - October 2014
KGB_USA  February 2012 - September 2012
WellMed Medical Management Inc   2009 - 2011
West Business Services  2008 - 2009
San Antonio Federal Credit Union  2003 - 2003

Skills
Microsoft Office, OS X, Windows XP Professional, Mac OS X, Home Networking, Fiber Optic Networks, Windows 7, iOS, Android, Technical Support, Visio, Active Directory

Education
Texas A&M University   2002 — 2007
Bachelor of Science, Psychology, Business Minor

Armando Cadena Jr. Armando Cadena Jr. San Antonio, Texas Details
Armando Cadena Jr.'s kgb USA Experience 2011 - 2012
Job TuneIn EMail Technical Support at Volt
Industry Information Technology and Services
Experience
Volt  January 2014 - Present
Volt  March 2012 - Present
kgb  March 2011 - February 2012
KGB USA   2011 - 2012

Skills
Supervisory Skills, Supervisory Management, Technical Support, Staff Development, Networking, Wireless Networking, Network Security, Call Centers, Call Center Development, De-escalation, Verbal De-escalation, Customer Escalation..., Escalations Management, Escalation Resolution

Education
Palo Alto College

St Philip's College

Craig Cartwright Craig Cartwright San Antonio, Texas Details
Craig Cartwright's kgb USA Experience 2005 - 2012
Job Information Services Professional
Industry Information Services
Experience
kgb_USA  2005 - 2012
Toman and Associates, Inc.   February 1995 - May 2002

Education
The University of Texas at San Antonio   2006 — 2007
Public Administration, Graduate School

Thurgood Marshall School of Law   2003 — 2004
Law

The University of South Dakota School of Law   2002 — 2002
Law

The University of Texas at San Antonio   1998 — 2002
Bachelor of Business Administration (BBA), Marketing

Jasmine Oates Jasmine Oates Washington, District Of Columbia Details
Jasmine Oates's kgb USA Experience 2004 - 2012
Job Information Services Professional
Industry Information Services
Experience
kgb  September 2004 - May 2012
kgb USA   2004 - 2012

Skills
Call Centers, Customer Satisfaction, Customer Retention, Troubleshooting, Customer Service, Customer Experience, Process Improvement, Salesforce.com, Vendor Management, Data Entry, Account Management, Access, XP, Team Leadership, Sales, Outlook, Microsoft Office, Management, Training, Microsoft Excel

Education
North Carolina Agricultural and Technical State University

Crystal Filorio Crystal Filorio Lubbock, Texas Details
Crystal Filorio's kgb USA Experience 2002 - 2013
Job COURT COORDINATOR at CENTRAL BAIL BONDS
Industry Consumer Services
Experience
CENTRAL BAIL BONDS   August 2013 - Present
KGB-USA  2002 - 2013

Skills
Data Entry, Customer Satisfaction, Call Centers, Microsoft Excel, Microsoft Word, Customer Service, Research, Legal Assistance

Education
South Plains College

Anthony Lutz Anthony Lutz San Antonio, Texas Details
Anthony Lutz's kgb USA Experience March 2012 - October 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Conduit Global  2012 - Present
KGB USA   March 2012 - October 2012
Electrol Systems Inc.   August 2010 - March 2012
Southern Mobility Products   January 2010 - August 2010
Computer Nerdz  June 2009 - January 2010

Skills
Executive Level..., Microsoft Office, Windows, Mac OS, Google Chrome, Firefox, Internet Explorer, Purchase Orders &..., Ticketing Systems, Order Creator/Scheduler, Strong organizational..., Well-developed..., Communication, Avaya IP Telephony, Multimeter, Oscilloscope, Soldering, Hand Tools, Electrical...

Education
ITT Technical Institute-San Antonio   2007 — 2009
Associates of Applied Science, Computer and Electronics Engineering Technology

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