Experience
Pinnacle Bank  November 2007 - Present
Kirchman Corporation   March 2005 - November 2007
Metavante  March 2005 - November 2007

Skills
AS400 Administration, Project Management, IT Management, IT Operations, Organization &..., Close Attention to..., Professional Services, Team-oriented, Software Project..., Software Implementation

Education
Gonzaga University   1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Experience
Florida Virtual School  March 2010 - December 2014
TOA Technologies  April 2008 - November 2008
Countrywide Bank  March 2006 - April 2008
Kirchman Corporation   September 2004 - February 2006

Skills
Instructional Design, Learning Management..., E-Learning, Learning Management, Captivate, Instructor-led Training, Knowledge Management, Needs Analysis, Process Improvement, Requirements Analysis, SharePoint, SnagIt, Software Documentation, Technical Documentation, Technical Training, Vendor Management, Visio, Business Analysis, SDLC, Business Intelligence, Integration, Requirements Gathering, Technical Writing, Management

Education
University of Central Florida - College of Business Administration
Bachelor of Science (B.S.), General Business Management

Experience
Red Hat  March 2010 - Present
Red Hat  August 2008 - March 2010
Red Hat  May 2006 - March 2008
Unisys  January 2002 - May 2006
EMC  May 2000 - December 2001
Kirchman Corporation   January 1998 - April 2000
AT&T  January 1997 - December 1997
AT&T  November 1995 - January 1997
NCR  September 1994 - November 1995
NCR  October 1993 - September 1994

Skills
Solution Selling, Channel Partners, Channel, Direct Sales, Resellers, CRM, Software Development, Cloud Computing, Storage, Managed Services, Virtualization, Business Planning, Product Management, Leadership, Team Management, Program Management, Pre-sales, Selling, Marketing Management, VoIP, Salesforce.com, Sales Management, Marketing, Sales Operations, E-commerce, Enterprise Software, Professional Services, Strategic Alliances, Demand Generation, P&L Management, Business Development, Integration, SaaS, Forecasting, Channel Sales, Business Alliances, Networking, Linux, Sales, Management, Strategic Partnerships, Go-to-market Strategy, Sales Enablement, Sales Process, Partner Management, Account Management

Education
San Jose State University   1977 — 1979
Bachelor of Science, Marketing

Experience
FIS  SVP Business DevelopmentMetavanteJanuary 2004 - October 2009
Kirchman Corporation   January 1995 - March 2004

Skills
Solution Selling, Business Analysis, Business Development, Management, Vendor Management, CRM

Education
Bryant University   1975 — 1981
MBA, Accounting

Bryant University
BSBA, Accounting

Experience
SYNLawn  January 2015 - Present
SYNLawn  November 2013 - Present
SYNLawn  June 2010 - October 2013
SYNLawn  February 2003 - June 2010
Kirchman Corporation   January 2003 - March 2004
Shaw Industries  April 1996 - August 2001
First Citizens Bank  1993 - 1997

Skills
Franchise Development, Franchising, Marketing Strategy, New Business Development, Sales, Sales Management, Training, Account Management, Business Planning, Strategic Planning, Team Leadership, Contract Negotiation, Sales Operations, Business Development, Product Development, Marketing, Selling, Team Building, Negotiation, Budgets, Social Media Marketing, Customer Service, Advertising, Management, Sales Process, Sales Presentations, B2B

Education
East Carolina University   1990 — 1993
BSBA, Marketing Minor

East Carolina University - College of Business   1990 — 1993
BSBA, Marketing

Experience
Laker Educational Foundation   2013 - Present
Technology Village Business Accelerator   2013 - Present
Argos Risk  2011 - Present
ICU Data Systems   2006 - 2010
Stratika   2004 - 2005
API Outsourcing  2001 - 2003
Imaging Institute/Towne Services   1996 - 2000
Treev  1988 - 1996
Broadway & Seymour  1986 - 1988
Kirchman Corporation   1984 - 1986

Skills
Sales, Leadership, Start-ups, Mergers, Risk Management, Strategic Partnerships, Marketing, Management, Business Strategy, Mergers & Acquisitions, New Business Development, Business Intelligence, Business Development, Outlook, SaaS, Executive Management, Strategic Planning, Budgets, Contract Negotiation, Outsourcing, Banking, B2B, Finance

Education
Portland State University - School of Business

Experience
FIS  March 2015 - Present
FIS  September 2013 - March 2015
FIS  December 2011 - August 2013
FIS  2010 - 2011
Metavante  2008 - 2010
Metavante  2006 - 2007
Metavante  2005 - 2006
Metavante  2004 - 2005
Kirchman Corporation   2003 - 2004

Skills
Leadership, Product Management, Management, Financial Services, Banking, Core Banking, Internet Banking, SDLC, Marketing Strategy, Market Research, Automation, Retail Banking, Requirements Analysis, Requirements Gathering, Microsoft Office, Microsoft Word, Financial Analysis, Solution Architecture, Microsoft Excel, Business Requirements, Business Strategy, Product Launch, Strategic Technology..., Go-to-market Strategy, Databases, Analysis, Business Analysis

Education
University of Rochester   1999 — 2001
Bachelor of Arts (B.A.), Psychology

Onondaga Community College   1996 — 1998
Associate of Arts (AA), Humanities/Humanistic Studies/ Women's Studies Minor

Experience
Righter Communications, Inc.   March 1979 - Present
Righter Entertainment   March 1979 - Present
Toastmasters International  1966 - Present
Kirchman Corporation   January 1969 - March 1979

Skills
Public Speaking, Motivational Speaking, Presentation Coaching, Leadership Development, Small Business, Coaching, Advertising, Employee Training, Team Leadership, Personal Development, Marketing, Public Relations, Training, Strategic Planning, Time Management, Leadership, Sales, Speech Writing, Marketing Strategy, Blogging, Business Planning, Social Media Marketing, Social Media, Team Building, Fundraising, Nonprofits, Entrepreneurship, Entertainment, Copywriting, Corporate Communications, Workshop Facilitation, Organizational..., Executive Coaching, Event Planning, Social Networking, Event Management, Corporate Events, Start-ups, Online Marketing, Strategy, Personal Branding, Management, Business Coaching, Engaging Public Speaker, Published Author, Toastmasters, Life Coaching, Emotional Intelligence, Business Networking, Workshops

Education
Southern Methodist University   1962 — 1966
BS, Math & Science

Experience
JHA  July 2006 - Present
Jack Henry & Associates  2006 - June 2012
BAI  2007 - 2007
Foutz Realty   2005 - 2006
Harland Financial Solutions  2004 - 2005
Intrieve   2003 - 2005
Kirchman Corporation   1991 - 2003
ADS  1997 - 1999
Atlantic Data Services  1997 - 1999

Skills
Banking, Account Management, Salesforce.com, Solution Selling, Sales Management, Sales, New Business Development, CRM, Strategic Planning, Business Development, Business Analysis, Lead Generation, Selling, Start-ups, Marketing Communications, Retail, Professional Services, Business Strategy, Cold Calling, Cloud Computing, B2B, Call Center, Leadership, Team Building, Key Account Management, Training, Product Management, Product Marketing, Risk Management, Strategic Partnerships, Business Intelligence, Project Management, Process Improvement, Competitive Analysis, Vendor Management, Executive Management, SaaS, Social Media, Team Leadership, Customer Service, Strategy, Sales Presentations, Sales Process, Enterprise Software, Relationship Management, Email Marketing, Microsoft Office, Financial Services, Direct Sales, Change Management

Education
Okefenokee Technical College   1987 — 1998
Computer Operations, Computer Science

gilmer high school   1982 — 1986

Gilmer High School

Grace Baptist Academy

Experience
Space Coast Cleaning Incorporated   2014 - Present
Marketing Firm   2004 - 2013
INDEPENDANT SALES   2002 - 2004
Kirchman Corporation   1999 - 2002
UNITED STATES MARINE CORPS RESERVE  1988 - 2001
HONOR TECHNOLOGIES   1996 - 1999
Lockheed Martin  1988 - 1996
United States Marine Corps  1980 - 1988

Skills
Security Clearance, Intelligence, Computer Security, Strategic Planning, Program Management, Team Leadership, Team Building, Project Management, Leadership, Management, Operations Management, Training, Process Improvement, Change Management, Project Planning, Leadership Development, Analysis, Inventory Management, Government, Cross-functional Team..., Logistics

Education
Rollins College - Crummer Graduate School of Business   1995 — 1999
Coursework towards Master of Science (MS) (COMPLETED 5 OF 10 REQUIRED CLASSES), Human Resources Management and Services, 3.8

Rollins College   1990 — 1994
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.9

Experience
University of Central Florida  August 2008 - Present
University of Central Florida  March 1997 - August 2008
Software Resources  November 1996 - March 1997
Kirchman Corporation   June 1996 - November 1996
Computer Associates (CA) - XECA   March 1994 - March 1996

Skills
Team Leadership, Project Management, Security, Network Security, Public Speaking, Team Building, SQL, Data Analysis, Visio, Programming, HTML, Databases, Windows, Microsoft Word

Education
Tennessee State University   1985 — 1991
Bachelor of Science (B.S.), Computer Science

Experience
A&R Foods, Inc   May 1995 - Present
Data General  August 1983 - May 1995
Kirchman Corporation   June 1980 - August 1983
North American Systems Corporation   July 1978 - June 1980
LADD Furniture   November 1975 - July 1978

Skills
Team Building, Change Management, Strategic Planning, Team Leadership, Process Improvement, Vendor Management, Program Management, Cross-functional Team..., Marketing, Sales Management, Integration, Management, Security, Cloud Computing, Accounting, Financial Analysis, Sales Operations, Operations Management, Project Management, Business Strategy, Forecasting, Business Process..., Leadership, Start-ups, Business Development, Outsourcing

Education
Hampden-Sydney College   1971 — 1975
BA, Government & Foreign Affairs

Experience
Marriott Vacations Worldwide Corporation  August 2014 - Present
Marriott Vacations Worldwide  2011 - 2014
Marriott Vacation Club International  2006 - 2011
Marriott Vacation Club International  2003 - 2006
Marriott Vacation Club International  1998 - 2003
EDS - Electronic Data Systems  1996 - 1998
Kirchman Corporation   1995 - 1996

Skills
Business Analysis, Hospitality, Revenue Analysis, Front Office, Process Improvement, SDLC, Strategic Planning, Testing, Change Management, Hospitality Industry, Analysis, Financial Analysis, Strategy, Team Leadership, New Business Development, Analytics, Tourism, Marketing Strategy, E-commerce, Management, Start-ups, Risk Management, Contract Negotiation, Software Documentation, Enterprise Architecture, Account Management, Hotel Management, Integrated Marketing, Income Statement, Forecasting, Sales Management, Business Process, Training, Hotels, Customer Satisfaction, Business Planning, Project Planning, Business Process..., Product Development, Leadership, Budgets, Customer Service, Governance, Operations Management, Resorts, Cross-functional Team..., Yield Management, Team Building, Banking, CRM

Education
Stetson University   1990 — 1994
a Bachelor of Science Business Administration degree, Finance; Corporate Finance

DR. PHILLIPS

University of Central Florida
Bachelor's degree, Finance

Experience
Studio Jodon   Director of Foundations and EssentialsClassical Conversations of Grantham2014 - Present
Studio Jodon   2005 - Present
Sight and Sound Theatres  1999 - 2002
Kirchman Corporation   1998 - 1999

Skills
Choral, Classical, Music Education, Vocal Coaching, Music Theory, Vocal, Chamber Music, Ensemble, Choral Conducting, Volunteer Management, Public Speaking, Acting, Singing, Customer Service

Education
Lee University   1993 — 1998
Bachelor of Arts (B.A.), Music

Lee University

Experience
Oracle Corporation  June 2015 - Present
Oracle Corporation  October 2010 - Present
SAP  October 2007 - October 2010
Cognos Corporation  January 2004 - June 2006
Hyperion Solutions  November 1999 - January 2004
Kirchman Corporation   February 1996 - October 1999
Kirchman Corporation   August 1995 - February 1996
Kirchman Corporation   January 1994 - August 1995
Kirchman Corporation   December 1991 - December 1993

Skills
Business Intelligence, EPM, Enterprise Software, Software Sales, Solution Selling, Consultative Selling, Direct Sales, Sales Management, Sales Process, Software Industry, SaaS, Cloud Computing, Pre-sales, Account Management, Lead Generation, Management, Selling, ERP, SAP, Cognos, Strategic Partnerships, CRM, Channel Partners, Go-to-market Strategy, Sales, Salesforce.com, Marketing Strategy, Sales Operations, Business Alliances, Professional Services, Strategy, Sales Enablement, Project Planning, Partner Management, Data Warehousing, Oracle, Marketing, Business Development, Complex Sales, Analytics, Demand Generation, Product Management

Education
Rollins College - Crummer Graduate School of Business   1998 — 1999
MBA, Business Management

New Jersey Institute of Technology
BSME, Engineering

Experience
D+H U.S. Operation   September 2014 - Present
Wittenbach Business Systems  June 2013 - March 2014
Clark Security Products  February 2012 - May 2013
Fiserv Output Solutions  June 2004 - February 2011
Lightspan Inc  January 2001 - January 2003
Troy Systems  January 1997 - January 2001
Kirchman Corporation   January 1994 - January 1997
NCR Corporation  March 1985 - January 1994

Skills
Customer Relations, B2B, Customer Satisfaction, Fundraising, Problem Solving, Marketing Strategy, Customer Service, Sales Operations, Sales, Solution Selling, Marketing, Direct Sales, Salesforce.com, Account Management, Sales Process, Selling, New Business Development, Sales Management, Cold Calling, Business Development, Customer Retention, Lead Generation, Key Account Management, Team Building, CRM

Education
Florida State University
Bachelor of Science, Education

Experience
Level 3 Communications  January 2012 - Present
Global Crossing  July 2008 - December 2011
Global Crossing  November 1999 - June 2008
Intermedia Communications  October 1997 - October 1999
Sprint  1993 - 1997
Kirchman Corporation   1992 - 1993
First Union National Bank  1988 - 1992

Skills
MPLS, Managed Services, Unified Communications, SIP Trunking, Telecommunications, Sales Engineering, VoIP, Juniper, IP, WAN, Data Center, Ethernet, Co-location, LAN-WAN, Professional Services, SIP, Solution Selling, Business Strategy, Telephony, Direct Sales, Converged Communications, Cloud Computing, Leadership, Wireless, DWDM, Network Design, Private Line, T1, Frame Relay, Network Architecture, TDM, VPLS, Metro Ethernet, Broadband, ATM networks, MPLS VPN, Optical Fiber

Education
Tulane University   1984 — 1988
BA

Scottsboro   1981 — 1984

Experience
Pershing, a BNY Mellon company  August 2012 - Present
Fiserv  April 2010 - August 2012
Metavante Corporation  September 2003 - April 2010
Metavante Banking Solutions  September 2003 - April 2010
FIS  September 2003 - April 2010
Kirchman Corporation   September 2003 - May 2004

Skills
Product Marketing, Marketing Strategy, Marketing Communications, Lead Generation, B2B Marketing, Marketing Management, Email Marketing, Integrated Marketing, Demand Generation, Management, Advertising, Business Strategy, Sales, Marketing, Product Management, Leadership, Strategic Planning, Strategy

Education
University of Florida - Warrington College Of Business   2009 — 2010
MBA

University of Central Florida - College of Business Administration   1999 — 2003
Bachelor of Business Administration (BBA), Marketing

Experience
Breeze Systems, Inc.   January 2003 - Present
Tech35, Inc.   December 2005 - March 2015
IT Talent Source Inc.   June 1993 - March 2015
Dennis Brizzi & Associates, Inc.   June 1993 - December 2002
SunTrust Bank  November 1990 - June 1993
Sprint  July 1990 - November 1990
CA  November 1987 - July 1990
Kirchman Corporation   November 1985 - November 1987
North American Financial Services   January 1984 - November 1985

Skills
AFS, IBM Mainframe, CICS, COBOL, VSAM, Easytrieve, MVS, SAS, Mergers, Conversions, REXX, JCL, TSO, Fileaid, DB2, SPUFI, Mainframe, ISPF, Syncsort, IBM Utilities, NDM, SDSF, Project Management, Management, Mergers & Acquisitions, SQL, Data Conversion, Integration, Software Development, Program Management, Process Improvement, Disaster Recovery, SDLC, Requirements Gathering, Visio, Systems Analysis

Education
Columbia College   1983 — 1983
Computer Science

Experience
Infor  October 2011 - Present
Infor - TriSyn Group   September 2004 - October 2011
Computer Associates (eventually spun off as TriSyn Group)   October 1996 - September 2004
Kirchman Corporation   1994 - 1996

Skills
Customer Service, Banking, Vendor Management, Enterprise Software, Software Documentation, Business Analysis, Product Management, Project Management, Business Intelligence, Call Center, Business Requirements, Call Centers, SaaS, Process Improvement, Customer Relations, Documentation, Software Implementation, Business Development, Management, Quality Assurance, Customer Satisfaction, Customer Retention, Customer Engagement, Customer Support

Education
Webster University   1998 — 2000
MBA, Master of Business Administration

Rutgers University-New Brunswick   1981 — 1986

Hunterdon Central High School   1978 — 1981

Experience
FIS  January 2010 - Present
Fidelity National Information Services  October 2009 - December 2009
Metavante  December 2005 - October 2009
Metavante  March 2004 - December 2005
Kirchman Corporation   October 1997 - March 2004
Core Banking Software Sales   January 1999 - January 2000
Kirchman Automation Services   January 1997 - January 1999

Skills
Sales Management, New Business Development, Channel, Negotiation, Management, Banking, Solution Selling, Salesforce.com, Product Management, Electronic Payments, Account Management, Business Analysis, Business Development, CRM, Executive Management, Business Process..., Territory Management

Education
Florida State University - College of Business   1989 — 1993
Bachelors of Science, Marketing

Lake Gibson Senior High   1986 — 1989

Experience
AccuCard Inc   May 2004 - Present
Fifth Third Bank  May 2003 - April 2004
Kirchman Corporation   February 2002 - April 2003
HONOR - Star ATM Network   April 1996 - March 2001
Data-Pro Automated Card Services   April 1991 - March 1996
First Bankcard Systems   1987 - 1990
First Data Corporation  1984 - 1987
SCM - Allied/Egry Business Forms   1978 - 1982
Georgia Power Co - Forms Management Dept   1975 - 1978

Skills
Staffing Services, Sales

Education
The University of Georgia   1972 — 1974
BA - Geography, transportation & markets

Experience
Florida Hospital  July 2007 - Present
Kirchman Corporation   January 2005 - July 2007
AT&T  October 1987 - January 2005

Skills
SQL, SDLC, Visio

Education
Webster University   1996 — 1997
MBA, Business

Pace University - Lubin School of Business   1982 — 1986
BBA, Accounting and Information Systems

Experience
Fiserv  July 2013 - Present
First Data Corporation  August 2010 - July 2013
FARSoft, Inc   February 1990 - September 2010
First Data Corporation  March 2010 - August 2010
FIS  February 2009 - February 2010
Wyndham Vacation Ownership  August 2003 - October 2008
Talbots  April 2008 - September 2008
First Data Corporation  April 2001 - May 2003
American Express  July 1999 - May 2000
Kirchman Corporation   May 1983 - February 1990

Skills
Credit Card Processing, CICS, MVS, VSE, Financial Systems, COBOL, DB2, Programming, Fileaid, Credit Cards, SQL, Software Development, VSAM, JCL, VisionPLUS, SDLC, Requirements Gathering, Testing, Software Project..., IBM Mainframe, Mainframe, Systems Analysis, TSO, XML, Business Requirements, Requirements Analysis, Agile Methodologies, Visio, Enterprise Architecture

Education
Andrews University   1977 — 1981
BS, Info Science

Experience
PRISM International, Inc.   June 1993 - Present
Management Resources Development, Inc.   October 1989 - June 1993
General Electric Consulting Services  January 1987 - October 1989
Kirchman Corporation   January 1986 - December 1986
Harris Corporation  October 1982 - December 1985
Ashland Inc.  August 1980 - October 1982

Skills
Strategic Planning, Marketing Communications, Strategy, Marketing Research, Diversity & Inclusion, Management Consulting, Business Development, Marketing Strategy, Training, New Business Development, Public Relations, Social Media Marketing, Executive Development, Strategic Partnerships, Culture Change, Business Planning, Project Management, Strategic Communications, Account Management, Executive Management, Sales, Recruiting, Employee Relations, Organizational..., Performance Management, Team Building, Change Management, Organizational..., Program Management, Leadership Development, Management

Education
Nova Southeastern University   1984 — 1986
Master of Business Administration (M.B.A.), Business

University of South Carolina-Columbia   1975 — 1977
Bachelor's Degree, Marketing

University of South Carolina-Sumter   1975 — 1977
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services

Experience
Regions Financial Corporation  August 2015 - Present
J.P. Morgan   February 2013 - July 2015
Wells Fargo Private Bank  December 2007 - February 2013
SunTrust Bank  March 2006 - December 2007
Fifth Third Bank  February 2005 - March 2006
Bank of America  February 2004 - February 2005
SunTrust Bank  February 2002 - February 2004
Bank of America  September 1997 - February 2002
Kirchman Corporation   August 1995 - September 1997

Skills
Portfolio Management, Wealth Management, Investments, Banking, Financial Services, Strategic Financial..., Credit, Loans, Equities, Series 7, Investment Management, Private Banking

Education
University of Central Florida - College of Business Administration   1993 — 1995
BSBA, Finance

Valencia Community College   1991 — 1993
AA

Vero Beach High School   1986 — 1989

Experience
BIGEYE  July 2014 - Present
Dean Mead  March 2014 - July 2014
BankFIRST  June 2003 - March 2014
Kirchman Corporation   2002 - 2003
Kirchman Corporation   2001 - 2002

Skills
Project Management, Strategic Planning, Marketing Strategy, Public Relations, Banking, Marketing, Event Planning, Real Estate, Mergers & Acquisitions, Advertising, Management, Sales, Media Relations, Marketing Communications, Business Development, Budgets, Team Building, Fundraising, Corporate Communications, Small Business, Social Media, Corporate Branding, Time Management, Social Media Marketing, Email Marketing, Online Marketing, Negotiation, Customer Service, Direct Marketing, Online Advertising, Market Research, Leadership, Account Management, Event Management, New Business Development, Lead Generation, Integrated Marketing, Client Relations

Education
ABA School of Bank Marketing & Management   2005 — 2006
Certified Financial Marketing Professional Designation, Bank Marketing & Management, Northwestern University

Florida State University   1997 — 2000
BS, Communication

Experience
Premiere Show Group   April 2013 - Present
Unlimited Vis Creative Services, Inc.   February 2009 - Present
EuroPrint, Inc.   January 1997 - April 2013
The Morris Group   June 1994 - January 1997
Kirchman Corporation   June 1992 - June 1994

Skills
Digital Photography, Graphic Design, Desktop Publishing, Typesetting, Photoshop, InDesign, Adobe Creative Suite, Vector Illustration, Adobe Software, Mac, Catalogs, Catalog Design, Photo Editing, Event Photography, Commercial Photography, Portrait Photography, Color Correction, Color Management, Color Matching, Image Processing, Silhouette, Logo Design, Corporate Identity, Brochures, Newsletter Design, Magazine Ads, Beauty Photography, Sports Photography, Catalog Layout, Illustrator, Photography, Advertising, Image Editing, Digital Printing, Direct Mail, Packaging, Illustration, Magazines, Newsletters, Layout, Graphics, Image Manipulation, Posters, Pre-press, Business Cards, Marketing, Print, Creative Direction, Typography, Art Direction

Education
Flagler College   1990 — 1992
Bachelor's, Graphic Design

Chowan University   1988 — 1990
AA, Commercial Art

Lake Mary HS   1984 — 1988

Experience
Self Employed  April 2015 - Present
Gart Sports / Sportsmart   2000 - 2001
Suburban Lodges of America  1998 - 2000
Suburban Lodges of America  1996 - 1998
Suburban Lodges of America  1996 - 1996
Kirchman Corporation   1995 - 1996

Skills
Key Account Management, Strategic Public..., Sales Cycle Management, Online Advertising, Integrated Marketing..., Sales Operations, Digital Marketing, Lead Generation, Interactive Marketing, Online Marketing, Leveraging Strategic..., Social Media Marketing, Social Networking, Brand Development..., Brand Management, Customer-focused Service, Performance Consistency, Revenue Growth..., Sales & Marketing..., Branding & Positioning, Print & Media..., Market & Competitive..., Building Client Rapport..., Exceeding Corporate..., High Performance..., Leadership, Competitive Analysis, Brand Development

Education
University of Central Florida
Bachelor of Science (B.S.), Business Administration with a specialization in Hospitality Management

Experience
Bottomline Technologies  April 2015 - Present
Q2ebanking  September 2013 - April 2015
Intuit  August 2012 - August 2013
Intuit  September 2010 - August 2013
Worldwide Interactive Services, LLC  November 2009 - August 2010
FIS  August 2002 - October 2009
Metavante  March 2004 - March 2005
Kirchman Corporation   August 2002 - March 2004

Skills
Salesforce.com, Consulting, Account Management, Team Management, Sales, Business Strategy, Financial Services, Management, Banking, Leadership, Vendor Management, E-commerce, Customer Satisfaction, New Business Development, Solution Selling, Process Improvement, Strategy, Professional Services, Business Development, Strategic Partnerships, Contract Negotiation, Integrated Marketing, Direct Sales, CRM, Project Management, Selling, Cloud Computing, Strategic Planning, Business Intelligence, SaaS, Analysis, Team Building

Education
Jacksonville University   1987 — 1992
BA, Communications and Marketing

Lake Mary HS   1983 — 1987

Experience
Second Harvest Food Bank and Good Food Central Florida   July 2013 - Present
Second Harvest Food Bank of Central Florida  June 2013 - Present
Winter Park Health Foundation  April 2008 - June 2013
Kirchman Corporation   January 2001 - January 2002
Workers Temporary Staffing  1999 - 2002

Skills
Public Speaking, Fundraising, Event Planning, Nonprofits, Microsoft Excel, Social Media, Outlook, Public Relations, Community Outreach, Microsoft Office, Administrative..., Strategic Public..., Brand Development, Customer Service, Internal Communications, Social Networking, Negotiation, Time Management, Data Entry, Event Management, Creative Writing, Volunteer Management, Leadership, Marketing, Editing, Social Media Marketing, Marketing Communications, Press Releases, Program Management, Facebook, Newsletters, Office Management, Administrative..., Management, Strategic Planning, Team Building

Education
National Seminars Star12 Member   2012 — 2013
Communication Skills, Marketing and Public Relations, Planning, Business and Communications

Seminole Community College   1990 — 1992
Business

Experience
Metro City Realty   December 2010 - Present
Dex One  January 2012 - December 2012
Kaufman, Englett and Lynd  December 2009 - August 2011
FIS  October 2008 - November 2009
American Bankers Association  June 2006 - October 2008
CountryWide Bank  October 2005 - June 2006
Strunk & Associates   March 2004 - October 2005
Kirchman Corporation   April 2000 - March 2004

Skills
CRM, Solution Selling, Strategy, Business Development, Management, Value Based Selling, Team Building, Salesforce.com, Leadership, Sales Management, Sales, Result Oriented, New Business Development, Strategic Planning, Banking, Account Management, Sales Process

Education
Rollins College - Crummer Graduate School of Business   2014 — 2014
Mini-MBA™ - Rollins College Management & Executive Education, Management & Executive Education

Clark University   1999 — 1999
Certificate, PC Service and Support, Networking

St. Cloud State University   1984 — 1989
BS, Speech Communications/Marketing

Experience
First Data Corporation  January 2015 - Present
First Data Corporation  November 2012 - December 2014
First Data Corporation  May 2010 - October 2012
First Data Corporation  January 2008 - May 2010
First Data Corporation  2003 - 2007
First Data Corporation  2001 - 2003
PaySys International / First Data   1998 - 2001
TSI Inc. / Credit Card Software / PaySys International / First Data   1995 - 1998
Kirchman Corporation   1993 - 1995
Central National Bank  1990 - 1993

Skills
Debit Cards, SDLC, Payment Systems, Credit Cards, Payment Card Processing, Business Analysis, User Acceptance Testing, Banking, Payments, COBOL, Business Requirements, VisionPLUS, Integration, Business Process, Mainframe, Financial Services

Education
University of Central Florida   1986 — 1990
B.S.B.A., Finance

Experience
Jack Henry & Associates  July 2006 - Present
Jack Henry and Associates  July 2006 - Present
Ocwen Financial Solutions  November 2003 - June 2005
Kirchman Corporation   2001 - 2003
Technology Consulting Corporation  1996 - 2001

Skills
Account Management, Banking, Sales Management, New Business Development, Business Development, Lead Generation, Sales, Sales Process, Strategic Planning, Solution Selling, Selling

Education
Michigan State University   1988 — 1992
BA, Communications

De Pere Abbot Pennings HS   1984 — 1988

Experience
Q2ebanking  December 2013 - Present
Q2ebanking  2012 - 2013
Q2ebanking  May 2011 - November 2012
Fidelity National Information Services  January 2008 - May 2011
Fidelity National Information Services  April 2006 - December 2007
Certegy, Inc (Currently Fidelity National Information Services)   September 2002 - March 2006
Certegy, Inc (Currently Fidelity National Information Services)   February 2001 - August 2002
Certegy, Inc (Currently Fidelity National Information Services)   January 2000 - January 2001
Fidelity Financial Services  April 1999 - December 1999
Kirchman Corporation   January 1998 - April 1999

Skills
Business Analysis, Vendor Management, PMP, Project Management, Financial Services, Internet Banking, Mobile Banking, SDLC, Software Project..., Process Improvement, Requirements Analysis, SharePoint, Requirements Gathering, Visio, Salesforce.com, Team Leadership, Team Building, Team Management, Leadership

Education
University of Central Florida   1996 — 1997
Bachelor of Science, Marketing

Experience
Florida Hosptial   2007 - Present
Kirchman Corporation   January 2005 - July 2007
Metavante  2005 - 2007
AT&T  1987 - 2004

Education
Webster University   1996 — 1997
MBA, Business

Pace University   1982 — 1986
Bachelor of Business Administration (BBA), Accounting and Information Systems

Experience
SAS  April 2015 - Present
SAS  May 2014 - Present
SAS  February 2013 - May 2014
North Carolina State University  July 2008 - February 2013
Wake Technical Community College  September 2009 - December 2012
Fidelity National Information Services  September 2005 - January 2008
Kirchman Corporation   January 2004 - September 2005
Global Card Service   June 2001 - December 2003

Skills
Configuration Management, PeopleSoft, Linux, Unix, Shell Scripting, SQL, Perl, Oracle, Microsoft SQL Server, SAS Administration

Education
Nova Southeastern University   2006 — 2008
Master of Science, Management of Information Systems with a specialization Information Security

University of Central Florida   1999 — 2003
Bachelor of Science, Business Administration with an MIS track

Experience
Digital Insight  July 2012 - Present
Fidelity Information Services  June 2010 - July 2012
Metavante  June 2005 - 2010
Kirchman Corporation   2004 - 2005
Kirchman   2004 - 2005

Skills
Contract Negotiations, Product Marketing, Banking, MS Project, Marketing Communications, Event Management, Financial Reporting, Account Management, Contract Negotiation, Business Analysis, Vendor Management, Project Planning

Education
Rollins College
Bachelor of Arts (B.A.), Organizational Behavior

Experience
Infor  July 2010 - Present
Infor  June 2008 - July 2010
TriSyn Group  November 2002 - June 2008
CA  May 1987 - November 2002
Kirchman Corporation   1984 - 1987

Skills
Enterprise Software, SaaS, Business Analysis, Product Management, Cloud Computing, Software Project..., Business Intelligence, CRM, Process Improvement, Product Development, Requirements Analysis, Business Process, Software Development, Professional Services, Solution Selling, SDLC, Enterprise Architecture, IT Strategy, Vendor Management, Solution Architecture

Education
The University of Southern Mississippi   1982 — 1984
BS, Computer Science

Experience
D+H U.S. Operation   January 2010 - Present
Harland Financial Solutions  November 2005 - Present
John H Harland  2005 - March 2008
SouthWest Florida College  February 2004 - November 2005
Alliance Force, Inc.   March 2003 - December 2004
Fiserv, Inc.   April 1991 - February 2003
Citicorp Information Resources  April 1988 - April 1991
Kirchman Corporation   December 1982 - November 1987
Bancorpsouth, Inc.   June 1976 - December 1982

Skills
Product Management, Business Analysis, SharePoint, Start-ups, Project Management, Banking, Cloud Computing, Product Development, Software Implementation, Finance, Financial Services, Program Management, Business Development, Entrepreneurship, IT Management, Marketing, Leadership, Solution Selling, Enterprise Software, SaaS, Auditing, Sales, Accounting, Software Development, Risk Management, Software Engineering, Business Process, CRM, Business Alliances, Internet Banking, Quality Assurance, SDLC, Visio, Enterprise Architecture, Business Strategy, Business Intelligence, Cross-functional Team..., Strategic Planning, Change Management, Professional Services, Training, Vendor Management, Sales Management, Payments, Executive Management, Management, Integration, Core Banking, Electronic Payments, Process Improvement

Education
University of Southern Mississippi   1975 — 1976
Masters, Accounting

The University of Southern Mississippi   1971 — 1975
BS, Accounting & Math

Experience
The Walt Disney Company  July 2013 - Present
TekPartners  March 2013 - July 2013
TekPartners  November 2011 - March 2013
CDI  May 2011 - November 2011
Fidelity National Information Services  February 2009 - May 2011
Fidelity National Information Services  October 2004 - February 2009
Kirchman Corporation   January 2003 - October 2004
KB Toys  October 1998 - January 2003

Skills
MS Project, Troubleshooting, Windows, TCP/IP, Visual Basic, Oracle, Lotus Notes, Virtualization, Change Management, Microsoft Office, FTP, PowerPoint, WebEx, LAN-WAN, SSH, Ksh, Putty, SFTP, Visio, Business Analysis, Requirements Analysis, Business Process, ITIL, Software Documentation, Integration, Project Management, Data Center, SharePoint, Servers, Windows Server, Management, Microsoft Project, Disaster Recovery, Security

Education
Florida State University   2001 — 2003
B.S, Management Information Systems

Northwest Florida State College   1998 — 2000
A.A, Business Administration

Experience
GE Healthcare Consultant   September 2001 - Present
GE Healthcare / Compucom   2001 - Present
GE Healthcare  2001 - Present
Kirchman Corporation   January 1998 - May 2001

Education
University of Central Florida   1990 — 1994

Experience
Shands Hospital  May 2004 - Present
University of Florida  August 1999 - May 2004
Kirchman Corporation   August 1998 - June 1999

Skills
Healthcare Information..., EHR, Microsoft Office, Databases, Microsoft Excel, Analysis, EMR, Software Documentation, SQL, Data Analysis, Crystal Reports, Visio, Access, Troubleshooting, System Administration, Process Improvement, HL7, Public Speaking, PowerPoint, Leadership, Strategic Planning, Team Building

Education
University of Central Florida   1992 — 1998
BS, Computer Engineering

Experience
FIS  November 2010 - Present
FIS  October 2009 - June 2011
Metavante  January 2007 - October 2009
Metavante Banking Solutions  May 2002 - May 2006
Kirchman Corporation   January 2001 - May 2002
Kirchman Corporation   January 1999 - January 2001

Education
University of Central Florida

Experience
FNIS  August 2001 - Present
Fiserv  June 1999 - August 2001
Kirchman Corporation   July 1998 - September 1999
Bank of New York Mellon  December 1997 - June 1998

Skills
Client Issue Resolution, Business Analysis, SDLC

Education
State University of New York College at Geneseo   1993 — 1996
B.A., Mathematics

Experience
Fiserv  October 2001 - Present
Sparak   August 2000 - October 2001
Kirchman Corporation   January 1999 - August 2000

Skills
Solution Selling, Sales Process, Banking, Account Management, Salesforce.com, SaaS, Direct Sales, Management, New Business Development, Sales, CRM, Strategic Partnerships, Selling, Strategic Planning, Business Development, Professional Services, Product Management, Team Building, Project Management, Sales Operations, Enterprise Software, Lead Generation, Sales Presentations, Executive Management, Cloud Computing, Sales Management, Vendor Management, Strategy, Outsourcing, B2B, Business Intelligence, Cold Calling, Channel Partners, Business Analysis, Product Marketing, Leadership, Relationship Management, Customer Retention, Managed Services, Key Account Management, Competitive Analysis, Consulting, Contract Negotiation, Start-ups, Team Leadership

Education
Marietta College   1994 — 1997
Business Management, Marketing

Experience
Visa  April 2011 - Present
FSV Payment Systems  January 2010 - April 2011
FSV Payment Systems  December 2007 - January 2010
FSV Payment Systems  October 2006 - December 2007
Metavante  August 2000 - October 2006
Kirchman Corporation   2000 - 2004
Bank of America & Amsouth Bank   1998 - 2000

Skills
Product Management, Banking, Mobile Payments, Electronic Payments, Business Development, Payments, Enterprise Software, ACH, Credit Cards, Financial Services, Account Management, New Business Development, Sales, Sales Presentations, Salesforce.com, Transaction Processing, RFP Generation, Consulting, Key Performance..., Process Optimization, Engagement Management, Project Management, Selling, Leadership, Payment Card Processing, Debit Cards

Education
Florida State University - College of Business   1992 — 1996
BS, Finance

Experience
BBA Aviation plc  September 2015 - Present
First Data Corporation  2012 - September 2015
First Data Corporation  2010 - 2012
First Data Corporation  2008 - 2010
First Data Corporation  2006 - 2008
First Data Corporation  2001 - 2006
First Data Corporation  1999 - 2001
Kirchman Corporation   January 1994 - January 1999

Skills
SDLC, Credit Card Processing, Business Analysis, Vendor Management, Requirements Analysis, Budget Management, Project Planning, Budgets, Financial Services, Software Development..., Software Project..., Credit Cards, Banking, Business Requirements, Management, Outsourcing, Process Improvement, Program Management, Project Management, Requirements Gathering, Business Process, Visio, Leadership, Payments, Risk Management, Team Leadership, Business Process..., Change Management, Strategy, Project Delivery

Education
University of Central Florida - College of Business Administration   1993 — 1994
Master of Business Administration (M.B.A.)

Florida State University - College of Business   1989 — 1993
Bachelor’s Degree, Finance, General

Vestavia Hills High School   1985 — 1989

Experience
FIS  October 2008 - Present
FIS  March 2003 - October 2008
Kirchman Corporation   September 2000 - December 2002
First National Bank of Central Florida  September 1999 - September 2000

Skills
Banking, Core Banking, Solution Selling, Business Analysis, Customer Service, Internet Banking, Electronic Payments, Microsoft Office, Interpersonal..., Account Management, Requirements Analysis, Payments, Sales, CRM, Financial Services, Banking Software, Solution Architecture, Outsourced Solutions, Software Consulting, Item Processing, Interfaces, Computer Proficiency, Team-oriented, Bankway, Microsoft Excel, Microsoft Access, Sales Engineering, Due Diligence, ACH, Multi Tasking, Home Improvement, Woodworking, Hardscape, Parenthood, Business Requirements, Software Implementation, Relationship Management

Education
University of Central Florida - College of Business Administration   1998 — 2000
Bachelor's Degree, Marketing

Polk State College   1995 — 1997
Associate's Degree, Business Administration and Management, General

Experience
FIS  2012 - Present
FIS  2009 - Present
Metavante Banking Solutions  2006 - Present
Kirchman Corporation   2004 - 2006
Kirchman Corporation   2000 - 2004

Skills
network installation, banking, product implementation, product roll-out, product installation, training, Procedure Development, Best Practices, SDLC, Banking, Electronic Payments, Payments, Financial Services, Business Analysis, Business Intelligence, Risk Management, Training

Education
University of Central Florida   1985 — 1989
Finance

Experience
BE Group LLC   2010 - 2012
University of North Carolina Charlotte  August 2005 - June 2008
Bradick Management Systems   January 2003 - June 2008
American Management Systems (AMS)   1983 - 2004
CGI-AMS  1983 - 2004
AMS  1983 - 2004
American Management Systems, Inc  1982 - 2003
Kirchman Corporation   1979 - 2002

Skills
Business Analysis, IT Strategy, SDLC, Strategic Planning, Risk Management, Management Consulting, Leadership, Management, Project Management, Business Strategy, Analytics, Portfolio Management, Program Management, Banking, Business Process..., Consulting, Mergers & Acquisitions, Business Intelligence, Strategy, Process Improvement, Vendor Management, Start-ups, Governance, Analysis, Business Process, Project Portfolio...

Education
Rollins College   1977 — 1979
MSM, Finance

Experience
Dollar Bank  March 2008 - Present
Sky Bank/Huntington Bank   March 2006 - March 2008
SunTrust Bank  February 2004 - March 2006
Kirchman Corporation   September 2003 - February 2004
National City Bank  September 1999 - September 2003

Skills
Commercial Lending, Small Business Lending, Loans, Commercial Banking, Credit Analysis, Credit, Banking, Mortgage Lending, Portfolio Management, Credit Risk, Retail Banking, Cash Management, Underwriting, Loan Origination, Financial Risk, Financial Analysis, Mortgage Banking, Risk Management, Wealth Management

Education
Robert Morris University   1983 — 1987
Bachelor's degree, Business Administration

Experience
CSC - Computer Sciences Corporation  September 2015 - Present
SAIC for Headquarters, United States Marine Corps   February 2015 - September 2015
SAIC for United States Special Operations Command   October 2014 - February 2015
M.A. Victor and Associates   June 1991 - October 2014
US Department of Defense  April 2010 - August 2013
Avaya Inc.  November 2006 - February 2009
Avaya  January 2004 - November 2006
Florida Atlantic University  June 2001 - June 2004
Watkins Motor Lines  2000 - 2001
Kirchman Corporation   1999 - 2000

Skills
Data Warehousing, Integration, Technical Architecture, SDLC, Business Intelligence, Enterprise Architecture, Data Integration, Systems Engineering, Systems Analysis, Large Systems..., Unix, Microsoft SQL Server, Oracle, Databases, Requirements Analysis, Database Design, SQL, Performance Tuning, Solaris, ETL, Linux, Solution Architecture, DB2, Disaster Recovery, Security, Architectures, Enterprise Software, Windows Server, Java, System Administration, Business Objects, Programming, Perl, Analysis, PL/SQL, Telecommunications, Data Modeling, Data Analysis, Software Development, Visio, SharePoint, Software Project..., Data Migration, Database Administration, Consulting, Architecture

Education
The Johns Hopkins University   2014 — 2016
Master of Science (M.S.), Information Systems Engineering

Penn State University   2010 — 2013
Bachelor of Science (B.S.), Information Sciences and Technology, with High Distinction (Magna Cum Laude)

Computer Science School, Marine Corps Development and Education Command   1985 — 1986
Technical Diploma, s/3xx

City University of New York City College   1981 — 1984
Computer Science

New York City Board of Education

Experience
FIS  August 2014 - Present
FIS  August 2013 - August 2014
FIS  March 2011 - July 2013
FIS  November 2009 - February 2011
Metavante  August 2005 - October 2009
Metavante  May 2004 - December 2004
Kirchman Corporation   June 2002 - May 2004
Kirchman Corporation   June 2000 - June 2002
Kirchman Corporation   January 1999 - May 2000
Kirchman Corporation   January 1997 - January 1999

Skills
Scuba Diving, Nitrox, Sailing, Banking, Payments, Customer Relations, New Business Development, Account Management, Customer Service, Integration, Product Management, CRM, Risk Management, Sales Management, Business Development, Management, Solution Selling, Project Management, Change Management, Business Analysis, Payment Systems, Contract Negotiation, Sales, Negotiation, Vendor Management, Marketing, Sales Operations, Training, Budgets, Mergers & Acquisitions, Salesforce.com, Strategy, Outsourcing, Security, Professional Services, Enterprise Software, Finance, Business Intelligence, SaaS, Executive Management, Financial Services, Strategic Partnerships, Electronic Payments

Education
Boston University   1988 — 1992
BA, International Relations. Minor in Geography.

Boston University   1988 — 1992
Bachelor's degree, International Relations and Affairs

Experience
Carle Physician Group  October 1996 - Present
Amdocs  1994 - 1995
Cagle & Assc.   1990 - 1992
BankIllinois  1987 - 1989
Kirchman Corporation   1985 - 1988
Bank of Illinois  1981 - 1984

Education
Illinois State University   1980 — 1981
B.S., Applied Computer Science

Danville Junior College   1977 — 1979
B.S., Science

Experience
Jones Lang LaSalle  June 2009 - Present
CB Richard Ellis  June 2004 - June 2009
Alinean, Inc.   November 2003 - March 2004
Hewitt Associates  October 2002 - August 2003
Fiserv  June 1999 - June 2002
Kirchman Corporation   February 1998 - June 1999
First National Bank of Central Florida  May 1997 - February 1998

Skills
Budgets, Facilities Management, Project Management, Strategic Planning, Financial Modeling, Training, Analysis, Due Diligence, Management, Banking, Leadership, Corporate Real Estate, Leases, Lease Administration, Finance, Commercial Real Estate, Real Estate, Tenant, Contract Management, Asset Management

Education
University of Central Florida   1995 — 1996
Master's of Applied Economics, Economics

Fairfield University   1991 — 1995
Bachelor of Arts, Political Science

Experience
FIS  April 2014 - Present
FIS  October 2009 - March 2014
Metavante  May 2004 - April 2010
Kirchman Corporation   February 1993 - May 2004
Kirchman Corporation   January 1991 - February 1993
Data-Link Systems   1985 - 1990
Gem Savings   1983 - 1985

Skills
SQL, SDLC, Software Development, COBOL, Business Analysis, Requirements Analysis, Software Project..., Visio, Requirements Gathering, Integration, Databases, Vendor Management, Business Intelligence, Project Management

Education
Miami University   1980 — 1983
Associate, Applied Science

Experience
Akerman LLP  February 2008 - Present
Mainstream Holdings, Inc.   January 2007 - December 2007
Akerman LLP  May 1997 - January 2007
Holland & Knight LLP  November 1995 - May 1997
Akerman LLP  October 1992 - October 1995
Kirchman Corporation   January 1992 - November 1992
Holland & Knight LLP  October 1985 - December 1991

Skills
Mergers & Acquisitions,..., Intellectual Property..., Intellectual Property..., Corporate Law, Internet Law

Education
University of Virginia School of Law   1982 — 1985
Juris Doctor (J.D.)

University of Virginia   1977 — 1981
Bachelor’s Degree, International Relations and Affairs

Middlebury College
Russian Language and Literature

Experience
Harland Financial Solutions  May 2003 - Present
Alltel Information Services  2001 - 2003
Kirchman Corporation   1998 - 2001

Education
University of Central Florida - College of Business Administration
Bachellor, Business

Experience
Johns Hopkins University  January 2003 - Present
Kirchman Corporation   2000 - 2002
First National Bank & Trust  1998 - 2000
ABC Labs  1996 - 1998

Skills
Financial Analysis, Financial Reporting, Data Analysis, Access, Business Analysis, Research, Financial Modeling, Analysis, Microsoft Office, Accounting, Risk Management, Microsoft Excel

Education
Troy University   1990 — 1993

Experience
Metavante  August 2003 - August 2009
Metavante Banking Solutions  2000 - 2009
Kirchman Corporation   May 2000 - July 2003

Education
The University of Texas at Arlington   1981 — 1984
BBA/Finance, Business & Finance

Experience
Regions Bank  March 2005 - Present
Harte-Hanks Data Technologies  June 2000 - February 2003
Kirchman Corporation   April 1998 - June 2000
NationsBank NA  July 1995 - April 1998

Skills
Banking, Leadership, Problem Solving, Customer Satisfaction, Resiliency, Communication, Teamwork, Time Management, Sales Management, Easily Adaptable, Resolution Oriented, Management, Sales, Team Building, Coaching, Customer Service

Education
University of Phoenix   2001 — 2003
Master of Business Administration (M.B.A.), Technology Management

Florida Agricultural and Mechanical University   1990 — 1995
Bachelor’s Degree, Business/Managerial Economics

Experience
Ashar Group   October 2003 - Present
Ashar Group - Life Settlement Specialists   October 2003 - July 2013
Brintech  1999 - 2003
Kirchman Corporation   September 1995 - December 1997

Skills
Life Settlements, Fixed Annuities, Life Insurance, Insurance, Speaking Engagements..., Sales, Retirement, Business Development, Long-term Care, Retirement Planning, Term Life Insurance, Disability Insurance, Estate Planning, Financial Planners, Wealth, Financial Services, Financial Planning, Finance, Risk Management

Education
Emory University   1987 — 1990
BA, Spanish

Experience
Aspect Software  July 2013 - Present
Voxeo  October 2012 - July 2013
Voxeo  September 2011 - October 2012
Voxeo  June 2007 - September 2011
The Boeing Company  January 2006 - June 2007
Kirchman Corporation   July 2005 - December 2005
Convergys  January 2000 - July 2005

Skills
Integration, Testing, Agile Methodologies, Software Development, VoIP, IVR, Unix, Quality Assurance, Perl, Software Quality..., Software Engineering, Cloud Computing, XML, Linux, Programming, Solaris, SQL, Test Automation, Scrum, Web Services, Requirements Analysis, SIP, CMMI, TCP/IP, SDLC, Software Project..., Eclipse, SaaS, System Architecture, VXML, Jenkins, Software Design, Telecommunications, Enterprise Software, Solution Architecture, Speech Recognition, Splunk, Squish Automated Testing, Amazon Web Services..., Automated Software..., VMware, Systems Engineering, SOA, Agile Project Management, Professional Services, Atlassian JIRA, Management

Education
University of Central Florida   2000 — 2005
BS, Computer Engineering (Software Concentration)

Valencia College   1999 — 2000

West Orange High School   1996 — 2000

Experience
American Airlines  April 2014 - Present
American Airlines  February 2012 - March 2014
American Airlines  October 2009 - January 2012
American Airlines  July 2007 - September 2009
United Airlines  January 2007 - June 2007
United Airlines  July 2005 - December 2006
Kirchman Corporation   August 2004 - July 2005
Washington Mutual, Inc.   September 2003 - August 2004
Northwest Airlines  December 1997 - September 2003

Skills
Management, Microsoft Office, Analysis, MS Project, Spanish, Business Strategy, Pricing, Essbase, Business Analysis, Budgets, Competitive Analysis, Data Analysis, Human Resources, Process Improvement, Airports, Strategic Planning, Financial Analysis, Airlines, Forecasting, Leadership, Outlook, Aviation, Negotiation, Training, Sabre, Employee Relations, Marketing Strategy, Project Planning, Contract Management, Operations Management, Market Research, Sales, Aircraft, Commercial Aviation, Transportation, Business Planning, Project Management, Change Management, Employee Training, Analytics, Customer Service, Access, Business Intelligence, Microsoft Word, Team Building, PowerPoint, Finance, Performance Management, Inventory Management, Team Leadership

Education
The University of Dallas   2011 — 2013
Master of Business Administration (MBA), Corporate Finance, 4.0

Florida International University - College of Business Administration   1997 — 2000
Bachelor of Business Administration (B.B.A.), Finance and International Business

Experience
The School District of Osceola County, Florida   October 2011 - Present
Marcelo & Samantha, LLC   March 2010 - Present
H&M Consultores Asociados S.A.C   May 2010 - July 2011
Fidelity National Information Services  August 1998 - March 2010
Paysys International  June 1998 - August 1998
Kirchman Corporation   December 1994 - June 1998

Skills
Business Analysis, Microsoft SQL Server, COBOL, Programming, Data Migration, Unix, MVS, PostgreSQL, SQL, PL/SQL, Software Implementation, Data Analysis, Process Improvement, Oracle, RPG IV, Visio, Requirements Analysis, RPG, Management, Requirements Gathering

Education
Florida Institute of Technology   2001 — 2001
Certificate, Oracle DBA Certification Program

Florida Metropolitan University   1992 — 1995
BS - Computer Information Systems / Business Administration, IT / Business

Experience
Central Florida Cares Health System LLC   August 2013 - Present
Stone Technologies LL/Cornerstone Wireless   March 2011 - March 2012
Write Score LLC   September 2010 - March 2011
Solar-Blue   September 2009 - July 2010
Xamer LLC   July 2007 - July 2009
RE/MAX of Florida   2001 - 2007
ALLTEL ­ Banking Software   January 2000 - January 2001
Kirchman Corporation   January 1998 - January 2000

Skills
General Ledger, Accounts Payable, Accounting, Financial Reporting, Insurance, Payroll Processing

Education
Nova Southeastern University   1994 — 1996
MBA, Business Administration

Florida International University   1991 — 1994
Bachelor of Accounting, Accounting

Miami Dade College   1989 — 1991
Associate of Arts in Business, Business Administration

Nova Southeastern Accountant
Master of Business Administration (MBA), Business Administration and Management, General

Experience
Fidelity National Information Services  January 2012 - Present
FIS - Metavante - Kirchman   October 1986 - October 2009
Metavante Banking Solutions  2004 - 2009
Kirchman Corporation   1986 - 2004
Operating Systems Inc   1983 - 1986
Florida Software Service   1980 - 1983
Austin National Bank   1978 - 1980

Education
The University of Texas at Austin
Bachelors, Computer Science

University of Texas
Bachelors Degree, Computer Science

Experience
Capital One  May 2012 - January 2014
HSBC Card Services  February 2001 - May 2012
Paysys  February 1993 - February 2001
Kirchman Corporation   February 1991 - February 1993

Skills
Visio, Business Requirements, SDLC, Business Analysis, Requirements Gathering, Banking, Credit Cards, Testing, Training, Gap Analysis, Credit, User Acceptance Testing, Functional..., Analysis, Systems Analysis, Requirements Analysis, Risk Management, Software Project..., Vendor Management

Education
University of Central Florida
Bachelor's Degree, Criminal Justice and Corrections