Knowledge Universe Technologies
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Knowledge Universe Technologies Employees
Holiday Retirement January 2015 - Present
Schnitzer Steel July 2011 - January 2015
Knowledge Universe Technologies September 2007 - July 2011
ESCO Corporation September 2005 - September 2007
LiveBridge October 2000 - 2005
Skills
Oracle HR, Oracle Discoverer, Oracle Forms, Manager Self-Service, Employee Self Service, Oracle Reports, Oracle Security, Kronos Timekeeping, UPK, SharePoint, eDocs, Human Resources, Payroll, Benefits Administration, Project Management, Business Process, Requirements Analysis, Testing, Change Management, ADP Payroll
Education
Eastern New Mexico University 1995 — 2000
BBA, Marketing
Knowledge Universe July 2013 - Present
Cosmic Reads, LLC September 2010 - Present
Knowledge Universe Technologies June 2009 - July 2013
Starbucks Coffee Company February 2006 - June 2009
Hollywood Entertainment March 2000 - June 2005
Skills
New Business Development, Project Portfolio..., Project Implementation, SharePoint, Access, Balanced Scorecard, Vendor Management, Visio, PMO, Vendor Relations, Project Planning, Process Improvement, MS Project, Problem Solving, Microsoft Office, Excel, Analysis, Portfolio Management, Risk Management, Cross-functional Team..., Microsoft Excel, Leadership, Management, Integration, Strategy, Project Management, Resource Management, Budgets, Training, Microsoft Project
Education
Southern Oregon University 1995 — 1998
Communication and Media Studies
Astoria High School 1989 — 1993
High School Diploma
Northwest Energy Efficiency Alliance July 2013 - Present
ieSolutions December 2010 - May 2013
University of Portland September 2009 - December 2010
Knowledge Universe Technologies 2008 - September 2009
Knowledge Universe Technologies May 2007 - September 2008
North Carolina State University July 2003 - August 2006
Skills
Information Architecture, Database Design, Business Analysis, SQL, ERP, Document Management, Cross-functional Team..., Software Development, Project Management, Quality Assurance, Microsoft SQL Server, Project Planning, Requirements Gathering, SDLC, Data Analysis, Oracle, Business Process, Software Documentation, SharePoint, Visio, Requirements Analysis, PMO, Business Intelligence, SaaS, Management, Change Management, Software Project..., Leadership, Agile Methodologies, Integration, Systems Analysis, MS Project, Testing, Vendor Management, .NET, Business Process..., PL/SQL, Program Management, Databases
Education
Portland Community College 2011 — 2012
Professional Certificate, Database Design and SQL
North Carolina State University 2003 — 2006
MS, Technical Communication
University of North Carolina at Greensboro 1996 — 2000
BA, German, Sociology
Bonneville Power Administration November 2013 - Present
Knowledge Universe Technologies May 2012 - November 2013
CompanionLink Inc March 2011 - September 2011
ACS August 2010 - September 2011
AutoDesk, Lake Oswego March 2007 - February 2008
Drain Automotive and Technical Service July 2000 - January 2008
Lennox January 2007 - March 2007
Parker Furniture June 2006 - December 2006
MetroWatch Security Services November 2003 - March 2005
Umpqua Training and May 2001 - August 2001
Skills
Microsoft Exchange, Computer Hardware, Network Administration, Software Documentation, Troubleshooting, Windows Server, Servers, Technical Support, XP, Operating Systems, Windows, Networking, OS X, Hardware, Lotus Notes, Software Installation, Security, BMC Remedy, HP, Windows XP, ServiceNow, Windows 7, ADP Etime, Dameware, Oracle VM Box, Active Directory, Oracle Service Station, Cisco Vpn, Project Managemet, Visio, Microsoft Project, Service Desk, logmein123, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Switches, SharePoint, Remote Desktop, Teamwork, Customer Support
Education
George Fox University 2007 — 2008
BS, Management and Business Information Systems
George Fox University 2007 — 2008
Bachelor's of Science, Management and Business Information Systems has been completed and
Lane Community College 1998 — 2000
AAS, Network Computer Operations; and business management
Umpqua Community College 1997 — 1998
Degree, General; Digital Systems Technology
IBM May 2012 - Present
University of Phoenix April 2003 - Present
TEKsystems August 2011 - May 2012
Knowledge Universe Technologies January 2009 - August 2011
Knowledge Universe Technologies July 2008 - January 2009
HP May 2000 - July 2008
The Boeing Company December 1986 - May 2000
Skills
Software Engineering, Classroom Instruction, Team Leadership, MS Office Suite, Public Speaking, OOP, Release Management, Quality Assurance, IT Service Management, Software Project..., Executive Program..., Management, Microsoft Office, ITIL, Process Improvement, SDLC, Project Management, Vendor Management, Change Management, MS Project, PMP, SharePoint, Databases, Microsoft SQL Server, Systems Analysis, Networking, Software Development, Leadership, Analysis, Business Intelligence, Training, Strategy, Six Sigma, Governance, Visio, Integration, Software Documentation, Risk Management, IT Management, Requirements Analysis, Program Management, Business Process, Information Technology, Agile Methodologies, IT Strategy, Business Analysis, PMO, Enterprise Architecture, Project Portfolio..., Requirements Gathering
Education
Seattle University 1987 — 1989
MSE, Software Engineering
Oklahoma City University
BS, Business Management
The Ohio State University
Criminology
salesforce.com February 2014 - Present
Banfield Pet Hospital June 2012 - February 2014
Knowledge Universe December 2010 - June 2012
Knowledge Universe Technologies June 2009 - November 2010
Knowledge Universe Technologies December 2007 - June 2009
Knowledge Learning Corporation August 2006 - December 2007
Albertsons October 2004 - June 2006
Skills
Citrix, Hardware, XML, Drupal, Medical Terminology, Nursing Education, Microsoft Office, Active Directory, Blackberry Enterprise..., Proprietary Software, Financial Reporting, PeopleSoft, Informix, FogBugz, Quality Center, SQL, T-SQL Stored Procedures, Service-Now, HTML, JavaScript, PHP, MySQL, Apache, Crystal Reports, ITIL, Cognos, Avaya Communication..., Remote Desktop, Agile Methodologies, VB.NET, Windows Server, Unix, SharePoint, ERP, Oracle E-Business Suite, Oracle HR, Oracle R12 Financials, PL/SQL, SQL*Plus, Toad, Technical Support, Software Documentation, User Acceptance Testing, Oracle Applications, Business Process, Troubleshooting, Visio, Oracle, Oracle Discoverer, Help Desk Support
Education
Portland State University 2009 — 2012
Bachelor of Science
Portland Community College 2007 — 2009
Associate of Science
Providence Health & Services March 2015 - Present
es·o·ter·ic August 2013 - August 2015
Kaiser Permanente April 2014 - 2015
Knowledge Universe Technologies November 2013 - April 2014
Epiq Systems May 2013 - November 2013
American Express October 2012 - March 2013
State of Arizona May 2012 - October 2012
Intuit January 2012 - May 2012
Bank of America February 2010 - February 2012
Black Star October 1992 - September 2011
Skills
Troubleshooting, Disaster Recovery, SharePoint, Software Documentation, Security, Analysis, ITIL, Microsoft Excel, Technical Support, Customer Service, Requirements Analysis, Information Technology, Windows, Team Leadership, Software Development, Testing, Problem Solving, Help Desk Support, Program Management, Management, Process Improvement, Data Analysis, System Administration, Training, Active Directory, Computer Hardware, Operating Systems, IT Management, Windows 7, Agile Methodologies, Team Building, Hardware, VPN, Business Process, Litigation Support, Computer Forensics, Network Administration, Change Management, VMware, TSM Backup/Tivoli..., EnCase, Remedy, Tivoli, SMS, Customer Relations, Documentation, Excel, Compliance, HIPAA, Privacy Compliance
Education
University of Washington 2006 — 2006
Cert, Computer forensics & Electronic discovery
Bellevue Community College 1998 — 1999
MCP, MCSE
University of Washington 1989 — 1990
BS, Business Admin
Highline Community College 1986 — 1987
Business Admin, Major; Economics
Blount International, Inc. December 2013 - Present
Computer Build & Repair January 2001 - Present
Knowledge Universe Technologies August 2010 - December 2013
Hollywood Entertainment June 2009 - July 2010
Hollywood Entertainment February 2008 - May 2009
Silver Falls School District September 1999 - June 2001
Skills
Active Directory, Troubleshooting, Software Installation, Windows, Linux, CCNA, Hardware, SharePoint, Windows 7, Oracle, Outlook, Microsoft Office, Switches, Access, Visio, Customer Satisfaction, Process Improvement, SQL, Software Development, Visual Basic, HTML, Customer Service, XP, Inventory Management, Technical Writing, C#, Team Leadership, VB.NET, C++, Problem Solving, VBA, ImageX, Sysprep, Remote Troubleshooting, Internet Troubleshooting, Routing Protocols, OSI Model, Network Installation, Process Engineering, Imaging, Cabling, Automation Development, Cisco Network Devices, Batch Files, WinPE, WAP, Batch Programming, Cisco Device..., ACS and ASDM, Windows 8 and 8.1
Education
Mt. Hood Community College 2012 — 2012
CCNA 2 - 4
Portland Community College 2011 — 2011
CCNA 1
LTS Computer Training 2007 — 2007
Silverton High School 1997 — 2001
Diploma, Computer Science
EG Metals Inc June 2011 - Present
Professonal Services Consulting January 2005 - Present
Knowledge Universe Technologies August 2007 - November 2009
BSA - Cascade Pacific Council October 2006 - April 2008
Intel, Inc. August 2004 - October 2006
BSA Troop 208 October 1999 - October 2006
Intel, Inc. August 1999 - August 2004
Tektronix, Inc. January 1991 - August 1999
Tektronix, Inc. January 1995 - January 1998
Tektronix, Inc. January 1991 - January 1995
Skills
Computer Recycling, Program Management, Strategy, Team Building, Cross-functional Team..., Leadership, Management, Strategic Planning, Negotiation, Operations Management, Budgets, CRM, Training, Start-ups, B2B, Executive Management, Customer Service, Coaching, Consulting, Account Management, Project Management, Business Analysis, Customer Satisfaction, Team Leadership, Marketing, Business Process, Mergers & Acquisitions, Enterprise Software, Human Resources, Software Documentation, Process Improvement, Change Management, Fundraising, Business Development, Global IT Delivery &..., Budgeting & Cost Control, Business Management, Staff Development, Public Speaking, Non-profits, Leadership Development, Global Delivery, Nonprofits, Management Consulting, Customer Relationship..., Organization & Staff..., •Business Process..., Problem Solving, Mentoring, Business Strategy
Education
University of Portland 1982 — 1987
MBA, Management
Concordia University-Portland 1976 — 1980
BA, Philosophy
Highland High School 1975 — 1976
Diploma
Netsmart Technologies December 2010 - Present
Legacy Health 2009 - 2010
Knowledge Universe Technologies 2008 - 2009
URS 2005 - 2008
Impac Services 2002 - 2004
Hewlett-Packard 2000 - 2001
Hewlett-Packard 1999 - 2000
Micron Electronics 1997 - 1999
Skills
Business Analysis, Process Improvement, Project Management, Software Documentation, Change Management, Requirements Analysis, HRIS, Integration, SharePoint, Business Process, Program Management, Oracle E-Business Suite, Employee Relations, Performance Management, Training, Oracle Applications
Education
George Fox University 1999 — 2001
Master's degree, Organizational Leadership
Boise State University 1992 — 1996
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General
Simple Realty Northwest January 2013 - Present
NW Natural November 2012 - Present
U.S. Department of Energy July 2010 - November 2012
Knowledge Universe Technologies August 2009 - May 2010
Real Estate Online Realtors September 2007 - June 2009
Affiliated Computer Services January 2004 - June 2009
Lockheed Martin August 2002 - December 2003
Skills
WSUS, SharePoint, Troubleshooting, ITIL, Enterprise Architecture, BMC Remedy, Citrix, Unix, Management, SQL, Servers, System Administration, Blackberry, VPN, Technical Support, Leadership, Active Directory, Windows Server, Blackberry Enterprise..., Networking, Visio, Security, VMware, Disaster Recovery, Network Administration, XP, Help Desk Support, Incident Management, Microsoft Exchange, Firewalls, Hardware, Windows, Information Technology, DNS, Windows 7, Switches, Routers, Operating Systems, System Deployment, IT Operations, Windows XP
Education
Mt. Hood Community College 2001 — 2001
ITT-Technical Institute
Fruition Partners November 2013 - Present
Knowledge Universe Technologies January 2013 - November 2013
Knowledge Universe Technologies May 2012 - January 2013
Knowledge Universe Technologies August 2007 - May 2012
Discover-e Legal July 2006 - August 2007
Turner Broadcasting January 1999 - January 2006
Skills
Customer Relations, Microsoft Office, Troubleshooting, Windows, Team Leadership, HTML, XP, Customer Service, Documentation, Process Improvement, Hardware, Testing, Problem Solving, Remedy, SharePoint, Active Directory, ITIL, Computer Hardware, Operating Systems, Business Analysis, Outlook, Team Building, Social Media, Requirements Analysis, Visual Basic, Software Documentation, BMC Remedy, Microsoft SQL Server, Windows Server, Technical Support, Servers, Databases, Visio, System Deployment, Help Desk Support, Software Installation, Call Centers, System Administration, Change Management, Telecommunications, Educational Leadership, Leadership, Training, Collaboration, Quality Assurance, CRM, IT Service Management, IT Operations, Disaster Recovery, Integration
Education
Marylhurst University 2010 — 2015
Bachelor’s Degree, English Literature and Writing
Nike August 2014 - Present
Nike March 2011 - August 2014
Point B August 2010 - February 2011
Knowledge Universe Technologies April 2008 - April 2010
Starbucks Coffee Company August 2007 - April 2008
Starbucks Coffee Company July 2005 - August 2007
Hollywood Entertainment 2002 - 2005
Hollywood Entertainment 2001 - 2002
Hollywood Entertainment 1998 - 1999
Hollywood Entertainment 1996 - 1998
Skills
Change Management, Consulting, Cross-functional Team..., Leadership, Management, PMO, Procurement, Program Management, Project Management, Project Planning, Retail, Process Improvement, Supply Chain, Supply Chain Management, Vendor Management, Strategic Planning
Education
University of Northern Colorado 1994 — 1995
Master of Arts, Exercise Physiology
Willamette University 1990 — 1994
Tektronix June 2010 - Present
Knowledge Universe Technologies August 2009 - December 2009
Tektronix February 2000 - January 2009
Lucky Computers Of Oregon August 1997 - February 2000
Skills
XP, Active Directory, Technical Support, Troubleshooting, VPN, Software Installation, Information Technology, Printers, Microsoft Office, Windows XP, Windows Vista, Help Desk Support, Servers, Integration, Hardware, Windows, Testing, BMC Remedy, TCP/IP
Education
Mt. Hood Community College
Accounting Technology
Shasta College
General Business
Self-Employed Independent ServiceNow Consultant August 2010 - Present
Knowledge Universe Technologies September 2006 - May 2010
Banfield, The Pet Hospital June 2005 - September 2006
Qsent August 2000 - September 2001
Motorola May 1992 - August 2000
Skills
IT Service Management, ITIL, JavaScript, Change Management, ServiceNow, Incident Management, Service Catalog, Management Consulting, Investment Advisory, Alternative Investments, Solution Architecture, Web Services, Service-Now, Management, Requirements Analysis, SaaS, Process Improvement, Software Development, CRM, Enterprise Software, Security, Networking, Leadership, Information Technology, Servers
Education
The University of Dallas 1997 — 1999
MBA
Simon Fraser University 1990 — 1994
Bachelor of Science
OHSU Oregon Health & Science University March 2014 - Present
XO Communications November 2012 - March 2014
KU Technologies (wholly owned subsidiary, Knowledge Universe) April 2012 - July 2012
Nike October 2011 - February 2012
Knowledge Universe Technologies April 2008 - August 2011
Pacificorp February 2007 - February 2008
Tektronix February 2006 - February 2007
Con-way, Inc April 2001 - February 2006
Emery Worldwide October 2000 - April 2001
Mobile Data Solutions Inc. April 2000 - October 2000
Skills
Unix, Microsoft SQL Server, Troubleshooting, Disaster Recovery, System Administration, Enterprise Architecture
Education
George Fox University 2004 — 2005
BS, Management and Business Information Systems
Knowledge Universe Technologies September 2006 - Present
Educate, Inc April 2005 - August 2006
Verizon Wireless March 2004 - March 2005
Take 2 Interactive February 2001 - November 2003
Skills
Unix, SSIS, System Administration, SDLC, GUI, Requirements Analysis, Testing, Microsoft SQL Server, Websphere, XML, AJAX, Agile Methodologies, Integration, C#, Software Development, Java, Scrum, Visual Studio, JavaScript, .NET, Software Engineering, Business Analysis, QTP, Quality Assurance, TFS, SSRS, SharePoint, Oracle, Architectures, Data Warehousing, Enterprise Architecture, SQL, Systems Analysis, Visio, ASP.NET, SOA, PL/SQL, Web Services, Software Project..., WCF, Agile Project Management
Education
University of Maryland Baltimore County 1995 — 2000
Tripwire May 2014 - Present
Knowledge Universe Technologies August 2011 - April 2014
Hollywood Entertainment/Movie Gallery Inc. August 2004 - June 2010
Electric Lightwave 1995 - December 2003
CEBA 1984 - 1994
Skills
Solaris, System Administration, Red Hat Linux, Unix, Perl, Linux, Troubleshooting, Netbackup, Data Center, DNS, VMware, Apache, NetApp Filers, VMware ESX, ITIL, Storage Area Networks, HP-UX, SAN, AIX
Education
Mt. Hood Community College 1976 — 1978
Associate's degree, Electronic Servicing
Albertina Kerr May 2015 - Present
Point B October 2014 - Present
Point B March 2011 - Present
Knowledge Universe Technologies June 2009 - March 2011
The Standard December 2007 - May 2009
The Standard June 1998 - October 2007
Securian Financial Group March 1996 - May 1998
Principal Financial Group June 1993 - March 1996
Skills
Business Process..., Strategy, Project Management, Customer Service, Management Consulting, Business Process, Change Management, Project Portfolio..., Business Analysis, SDLC, Enterprise Architecture, Process Engineering, Vendor Management, PMO, Scrum, Agile Methodologies, Process Consulting, Process Improvement, Strategic Consulting, Finance, Management, Integration, IT Management, Visio, Leadership, Cross-functional Team..., Consulting, IT Strategy, Business Planning, Training, Program Management, Business Intelligence, Budgets
Education
Portland State University 2002 — 2005
M.B.A., Finance
Drake University 1989 — 1993
BS Business, Finance, Economics minor
Craft Brew Alliance May 2015 - August 2015
Nike February 2015 - May 2015
Knowledge Universe Technologies March 2008 - July 2014
ACS, Inc. March 2005 - March 2008
Cingular Wireless November 2001 - January 2005
AT&T Wireless 2001 - 2005
Amazon.com July 1999 - April 2001
Skills
Active Directory, CompTIA A+ Certification, Troubleshooting, Technical Support, Networking, Network Administration, Help Desk Support, Hardware, VPN, Software Installation, Testing, BMC Remedy, Windows, Information Technology, Management, Training, Service Desk, XP, Windows Server, Computer Hardware, Servers, HDI Support Center Team..., Software Documentation, SharePoint, System Administration, Customer Service..., Customer Service, Operating Systems, CCNA, Windows 7, Microsoft Exchange, System Deployment, DNS, IT Operations, Disaster Recovery, Windows XP, IT Management, ITIL, Blackberry Enterprise..., VMware, Data Center
Education
Bellevue College 2001 — 2003
AA, Network Support
REGENCE BLUE CROSS 2009 - Present
BPM September 2008 - January 2009
Knowledge Learning Corporation September 2008 - January 2009
BPM Northwest, Inc 2008 - 2009
Knowledge Universe Technologies 2008 - 2009
Nike September 2000 - December 2007
Qwest Communications July 1969 - August 2000
Skills
Data Modeling, Business Intelligence, SDLC, Business Analysis, OLAP, Oracle, Microsoft SQL Server, Visio, Requirements Gathering, SharePoint, Cognos, Access, Systems Analysis, Data Warehousing, Requirements Analysis, Business Requirements, Analysis, ETL, Software Documentation
Education
Portland State University - School of Business 1990 — 1992
Information Systems - Bus Mgmt
Boise State University 1964 — 1967
Associate, Music
KLCC Manager, Desktop ServicesKnowledge Learning Corporation2007 - Present
Knowledge Universe Technologies 2007 - Present
Education
Oregon State University
OHSU December 2012 - Present
OHSU September 2012 - Present
Parkrose High School 2009 - 2013
Knowledge Universe Technologies August 2009 - August 2012
Knowledge Universe Technologies August 2007 - February 2009
Banfield the Pet Hospital 1995 - 2007
Skills
Business Analysis, Benefits Administration, Customer Service, Workers' Compensation..., ADP Payroll, Microsoft Excel, Microsoft Word, Visio, PowerPoint, Oracle E-Business Suite, SharePoint, Ten Key, Management, Leadership, Hiring Employees, Terminations
Education
Portland State University 1986 — 1988
BA, Business
Mt. Hood Community College 1984 — 1986
Associates, Accounting
Cognizant Technology Solutions August 2009 - Present
Knowledge Universe Technologies August 2007 - August 2009
Database Software June 2006 - August 2007
Skills
Agile Methodologies, JQuery, MVC3.0, ASP.NET 4.0, .NET 2.0/3.5/4.5, AJAX, Javascript, WCF Services, GOF Desgin Patterns, Web Technologies, Microsoft SQL Server..., Oracle 11g, Entity Framework, SDLC, Requirements Analysis, Microsoft SQL Server, ASP.NET, Oracle, Cloud Computing, SSIS, JavaScript, TFS, Design Patterns, .NET, SQL, Web Services, WCF, SOA, UML, Spring Framework
Education
Symbiosis International University 2012 — 2014
Master of Business Administration (MBA), Financial Planning and Services
B.P.U.T University 2001 — 2005
Bachelor in Computer Science & Engineering, Computer Science
Sri Jayadev College of Education & Technology 1999 — 2001
Higher Secondary Education - XII, Physical Sciences
Kendriya Vidyalaya 1990 — 1999
Secondary Education - X, Physical Sciences
RS Medical November 2011 - September 2013
RS Medical 2011 - 2013
Knowledge Universe Technologies July 2010 - November 2011
Knowledge Universe September 2007 - July 2010
Skills
Active Directory, SharePoint, Software Documentation, Troubleshooting, Technical Support, Windows 7, Microsoft Office, Customer Service, Process Improvement, Windows Server, IT Management, Computer Hardware, Vendor Management, Windows, Team Building, Cisco Technologies, Outlook, System Administration, Software Installation, Hardware, Access, Management, Training
Education
Oregon College of Oriental Medicine 2013 — 2016
Master of Acupuncture and Oriental Medicine, Acupuncture and Oriental Medicine
Heald College-Portland 1998 — 1999
Associate Applied Science, Computer Technology
Oregon State University 1992 — 1997
Bachelor of Science, Biology
Second Phase Solutions 2014 - Present
IBM July 2013 - November 2013
Hewlett-Packard February 2013 - August 2013
Knowledge Universe October 2011 - May 2012
Knowledge Universe Technologies June 2011 - April 2012
Dieringer Consulting January 2011 - May 2011
Streamline International (Pte) Ltd. May 2010 - January 2011
Stream International December 2009 - January 2011
Dieringer Consulting October 2007 - December 2009
Centraal Bureau voor de Statistiek May 2005 - February 2006
Skills
Microsoft Office, Customer Service, Team Leadership, Process Improvement, JavaScript, Cisco IOS, Firewalls, Network Administration, Network Security, Access, Active Directory, Operating Systems, Routers, Windows XP, Switches, Servers, Networking, Technical Support, DNS
Education
Portland Community College
Associate of Arts and Sciences (AAS), Computer Science
Portland Community College
Computer Information Systems
Texas A&M University TTI July 2013 - Present
Fred Meyer Jewelers December 2012 - June 2013
Tenrec, Inc. July 2012 - October 2012
Concero Group January 2012 - May 2012
Sage October 2011 - December 2011
Knowledge Universe Technologies August 2010 - October 2011
Wellsource, Inc. April 2005 - August 2010
Abbottsfield Industrial Training, Inc. November 2004 - March 2005
Idaho State University May 2001 - June 2004
Skills
C#, JavaScript, CSS, AJAX, UI, UX, jQuery, HTML5, IxD, ASP.NET, User Interface, User Experience, Software Development, Microsoft SQL Server, SDLC, Web Applications, User Interface Design, Agile Methodologies, CMS, XML, Interaction Design, Front-end, Databases, Usability, WCF, .NET, HTML 5, XSLT, SSRS, HTML, Software Project..., Software Engineering, Visual Studio, Web Development, Web Services, SQL, Scrum, SharePoint, Agile Project Management, ASP.NET MVC, Mobile Devices, Hibernate, Requirements Analysis, SOA, Java, Java Enterprise Edition, Visio, SSIS, PL/SQL
Education
Idaho State University
BBA, Computer Information Systems
Knowledge Universe Technologies January 2013 - Present
Knowledge Universe Technologies June 2010 - January 2013
Knowledge Universe Technologies May 2005 - June 2010
Skills
Servers, VMware, Data Center, Hardware, Linux, Troubleshooting, Windows XP, Cisco Firewall Security, Cisco Nexus, Catalyst Switches, Network Engineering, Load Balancing, WAN, Cisco VPN, Cisco Routers, DNS, Cisco Technologies, Firewalls, Network Load Balancing, Cisco UCS, Cisco Wireless, Fiber Switches, Network Administration, Network Design, Network Security, Wireless Networking, Network Architecture, Switches, Routers, VPN, Telecommunications, Cisco Security, Cisco IOS, Cisco ACE, F5 BigIP, Ethernet, TCP/IP protocols, Wireshark, ASA, MPLS
Education
Grand Canyon University 1994 — 1999
Bachelor of Arts (B.A.), English Language and Literature, General; History
BCTI
Certificate of Completion, Comptia A+ Training; Comptia Network+ Training; Microsoft Applications, Completed Course
IBM October 2014 - Present
IBM December 2012 - September 2014
IBM September 2011 - December 2012
Knowledge Universe Technologies August 2009 - September 2011
TouchStar November 2007 - July 2008
TouchStar Software July 2006 - July 2008
Coca-Cola Enterprises January 2006 - April 2006
Intel Corporation 2001 - 2005
Skills
Visio, SDLC, Process Engineering, SharePoint, ITIL V3, ITSM, IT Change Management, Release Management, Maximo, Product Release, Software Project..., Ergonomics, Human Factors..., HP Project Portfolio..., OnTime Software..., Incident Management, Problem Management, Technical Documentation, ITIL, HP, IT Service Management, Business Process..., Project Management, PMP, Leadership, IT Management, Testing, Outsourcing, Change Management, Integration, Program Management, Software Documentation, Process Improvement, Cross-functional Team..., ITIL Implementation, Business Process, Analysis, Management, Project Planning, Strategy, PMO, Vendor Management, Project Portfolio..., Requirements Analysis, Business Analysis, Software Development, Business Intelligence
Education
University of the Philippines 2003 — 2003
Post Graduation Course, Applied Occupational Health and Safety
De La Salle University 1996 — 2000
BS, Industrial Engineering minor in Chemical Engineering