La Quinta Inns & Suites
Industry: Hotel company
DescriptionLa Quinta Inns & Suites is a chain of limited service hotels in the United States, Canada, Mexico, and Honduras. La Quinta Holdings Inc first sold shares to the public in April 2014. La Quinta has headquarters in Irving, Texas. Customer service: 1 (800) 642-4241 Reservations: 1 (800) 753-3757 Parent organization: Wyndham Hotels and Resorts Headquarters: Irving, TX CEO: Keith A. Cline (Feb 19, 2016–) Number of employees: 9,000
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La Quinta Inns & Suites Employees
La Quinta Inns & Suites September 2007 - September 2014
Skills
Creative Writing, Computer Hardware, Debate, Dog Walking, Google Docs
Education
Colorado State University 2015 — 2022
Psychology
Colorado State University 2015 — 2022
La Quinta Inns & Suites May 2014 - Present
La Quinta November 2012 - Present
La Quinta January 2010 - November 2012
Residence Inn July 2007 - February 2009
Marriott International March 2005 - July 2007
Skills
Software Proficiency, 90 WPM, Fluent Hebrew and..., Customer Satisfaction, Sales, Management, Front Office, Customer Service, Revenue Analysis, Hotel Management, Hospitality Management, Hospitality Industry, Yield Management, Hotels, Hospitality, Resorts, Food & Beverage, Pre-opening, Rooms Division, Banquets, Hiring, Tourism, Customer Retention, Restaurants, Property Management...
Education
Georgia State University 2001 — 2006
Walton High School 1997 — 2001
American Campus Communities August 2015 - Present
AT&T May 2015 - June 2015
Raising Cane's August 2014 - May 2015
La Quinta Inns & Suites March 2014 - July 2014
Religious Order of Jehovah's Witnesses May 2012 - November 2013
UPS December 2011 - December 2011
Skills
Public Speaking, Data Entry, Microsoft Office, Outlook, Training, Team Building, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Leadership, Time Management, Customer Satisfaction, Event Planning, Process Scheduler, Shipping, Inventory Control, Pick & Pack, Technical Support, Literature Processing, Siemens Dematic..., Warehouse Picking System, Can Do Approach, Out Of the Box, Hospitality, Team Leadership, Sales, Cashiering
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Collin County Community College 2011 — 2015
Associate's Degree, Associate of Arts, Liberal Arts, 3.053
Plano East Senior High School 2009 — 2011
High School Diploma, 3.0982758
Plano West Senior High School 2009 — 2010
T. H. Williams High School 2007 — 2009
Verizon Wireless June 2013 - November 2013
Verizon Wireless August 2011 - June 2013
Flextronics January 2010 - August 2011
Sykes August 2009 - December 2009
AT&T Mobility March 2006 - March 2009
La Quinta Inns & Suites August 2006 - March 2007
Skills
Computer Hardware, PeopleSoft, Citrix, A+ Certified, Cash Management, device specialist, Customer Service, Inventory Control, clothing design, Microsoft Office, Windows Vista, Hoovers, Store Operations, Sales Operations, Cash Operations, Wireless Mobility, Telecommunications, Wireless Networking, Direct Sales, Operating Systems, Time Management, Business Savvy, Cellular Communications, cellular sales, Organizational..., Software Documentation, Technical Support, Customer Retention, Training, Sales, Retail, Data Entry, Customer Experience, Mobile Technology, Invoicing, Blackberry, M2M, Mobile Devices, Pricing, Mobile Communications, 4G, Retail Sales, Management, Call Centers, Smartphones, Customer Support, Sales Process, Cross-functional Team..., Wireless Broadband, Solution Selling
Education
ITT Technical Institute-Indianapolis 2008 — 2009
Business Administration and Management
Southwest Virginia Community College 2000 — 2002
Business Administration and Management
Northwestern Mutual May 2015 - Present
Regency West Apartments May 2011 - May 2015
Guaranty Bank FSB August 2008 - July 2011
La Quinta Inns & Suites January 2007 - August 2008
Benji's Deli 1999 - 2001
Skills
Recruiting, Coaching, Sales, Team Building, Leadership Development, Public Speaking, Microsoft Word, Analysis, Marketing, Banking, Customer Service, Management, Project Management, Leadership, Training, Strategic Planning, Microsoft Office, Credit, Problem Solving, Process Improvement, Sales Management, Hiring, Customer Satisfaction, Budgets, Employee Training, Account Management, Team Leadership, Event Planning, Microsoft Excel
Education
Cardinal Stritch University 2008 — 2010
Associate's Degree, Business Management
Riverside University 1994 — 1998
High School Diploma, General Studies
Next Stop: San Diego January 2015 - Present
La Quinta Inns & Suites July 2014 - December 2014
DoubleTree by Hilton May 2013 - July 2014
San Diego State University Children's Center August 2012 - May 2013
Skills
Hospitality, Customer Service, Delphi Certified, Cvent, Event Planning, Hotels, Food & Beverage, Hospitality Industry, Front Office, Time Management, Teamwork, Microsoft Word, Solid computer skills, At Multitasking, Event Management
Education
San Diego State University-California State University 2011 — 2015
Bachelor of Science (B.S.), Hospitality and Tourism Management
John Cabot University 2014 — 2014
Operation Management
Metropolitan State University of Denver January 2015 - Present
Sage Hospitality May 2014 - Present
Air National Guard May 2009 - Present
Sage Hospitality Resources October 2011 - May 2014
Sage Hospitality Resources February 2008 - October 2011
Sage Hospitality Resources June 2007 - February 2008
Hoffman York November 2006 - August 2007
La Quinta Inns & Suites 2004 - 2007
Six Flags Great America January 2006 - August 2006
La Quinta Inns & Suites January 2005 - December 2005
Skills
Revenue Analysis, Hotels, Hospitality Management, Leadership, Team Building, Tourism, Hospitality, Property Management..., Customer Service, Budgets, Front Office, Training, Hotel Management, Sales, Hospitality Industry, Food & Beverage, Public Relations
Education
University of Colorado at Denver 2011 — 2012
Masters in Business Administration courses
Community College of the Air Force 2010 — 2010
Electronic Principles, Radio Frequency Transmissions
University of Wisconsin-Milwaukee 2003 — 2007
Strategic Communication, Public Relations
La Quinta Inns & Suites August 2014 - Present
Days Inn June 2014 - August 2014
Dakota Cold Storage March 2013 - April 2014
Universal Wilde December 2001 - February 2012
ListPerfect Inc January 1998 - December 2001
Skills
Direct Mail, Strategic Planning, Process Improvement, Planners, Managerial, Directors, Print Management, Coordination, Project Planning, Product Marketing, Packaging, Inventory Management, Management, Sales, Leadership, Training, Account Management, Employee Training, Direct Marketing, Customer Satisfaction, Budgets, Customer Service, Email Marketing
Education
Ashworth College 2013 — 2014
Career Diploma, Hotel/Restaurant Management, 4.0
High School Graduate, Mansfield High School
Career Diploma, Hotel, Motel, and Restaurant Management
Keller Willams Realty October 2015 - Present
Latah Realty May 2014 - August 2015
La Quinta Inns & Suites May 2014 - May 2015
University of Idaho August 2010 - August 2014
Pacific Sunwear December 2008 - May 2009
Hot Topic November 2006 - December 2008
Skills
Event Management, Sales Management, Event Planning, Audio Engineering, Marketing, Corporate Events, Live Events, Market Research, Time Management, Lighting Design, Employee Training, Customer Service, Customer Satisfaction, Team Leadership, Team Management, Organizational..., Production Managment, Telecommunication..., Social Networking
Education
Boise State University 2015 — 2017
Business, Management, Marketing, and Related Support Services
University of Idaho 2012 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Art Institute of Seattle 2007 — 2009
Audio Production
La Quinta Inns & Suites June 2015 - Present
Estero Beach Hotel Resort April 2011 - June 2013
Skills
Customer Service, Hospitality Management, Microsoft Office, Youth Entrepreneurship, Microsoft Word, Social Media, PowerPoint, Leadership, Microsoft Excel, Teamwork, Public Relations
Education
San Diego Mesa College 2013 — 2015
Associate's Degree, Business Administration/Finance, 3rd Semester
CETYS Universidad 2010 — 2013
High School, Business Administration and Management, General
Macy's February 2014 - Present
Fratello's Bistro December 2009 - June 2014
The Fratello's Bistro December 2008 - June 2014
La Quinta Inns & Suites June 2010 - December 2010
Skills
Management, Waitressing, Customer Service, Communication, Computers, Child Development, Family Therapy, Critical Thinking, Hotels
Education
California State University-Fresno 2008 — 2014
Bachelor of Arts (B.A.), Child & Family Sciene
Kingsburg High School 2004 — 2008
Hish School Diploma, GED
InterMountain Management April 2013 - Present
Courtyard by Marriott Reno February 2013 - Present
Hampton 2012 - 2012
Marriott 2005 - 2008
La Quinta Inns & Suites 2002 - 2005
La Quinta Inns & Suites 2002 - 2005
Skills
Sales, Hotels, Hospitality Industry, Pre-opening, Meeting Planning, Catering, Sales Management, Hotel Booking, Event Management, Trade Shows
Education
Keller Graduate School of Management of DeVry University
La Quinta Inns & Suites May 2015 - Present
Sandcastle Resort by the Pavilion September 2014 - Present
Sandcastle Resort by the Pavilion September 2014 - May 2015
Sonesta ES Suites May 2014 - August 2014
Vacation Myrtle Beach resorts December 2013 - May 2014
Springmaid Beach Resort 2011 - 2013
Holiday Inn Express & Suites Atlanta Perimeter January 2007 - February 2011
Skills
I have 13+ years in the..., Front Office, Hospitality, Hotel Management, Hospitality Management, Resorts, Hotels, Hospitality Industry, Training, Property Management..., Customer Service, Yield Management, Reservations, OnQ, Event Planning
Education
Argosy University Atlanta 2007 — 2009
Bachelor of Science in Business Administration, Business Administration and Management, General
Coastal Carolina University
La Quinta Inns & Suites August 2014 - April 2015
La Quinta July 2013 - August 2014
Vail Resorts June 2012 - June 2013
Vail Resorts November 2010 - June 2012
Grand Teton Lodge Company May 2010 - October 2010
Skills
Guest Service Management, Hotel Management, Employee Engagement, Hiring Employees, Tourism, Resorts, PeopleSoft, Outlook
Education
Bellarmine University 2005 — 2009
Bachelor of Arts (BA), Communication, General
Leeds Metropolitan University 2007 — 2008
Office Max July 2014 - Present
OfficeMax September 2012 - July 2014
Target 2009 - 2012
The Double Eagle 2007 - 2009
La Quinta Inns & Suites 2007 - 2007
Skills
Merchandising, Store Management, Visual Merchandising, Retail, Store Operations, Retail Sales, Cashiering, Planograms, Inventory Control, Inventory Management, Big Box, Loss Prevention, Driving Results, Customer Service, Sales, Profit, Time Management, Customer Satisfaction, Apparel, Microsoft Word, POS, Telephone Skills, Merchandise Planning, Cash Register, Microsoft Office, Hiring, Microsoft Excel, PowerPoint, Phone Etiquette, P, Customer Experience, Teamwork, Associate Development, Cash Handling Experience, Team Leadership, Inventory, Training, Recruiting, Shrinkage, Assortment, Marketing
Education
New Mexico State University 2003 — 2006
Bachelor of Arts (B.A.), Communication Studies
Texas Christian University 2002 — 2003
Marketing
Holiday Inn June 2011 - Present
La Quinta Inns & Suites October 2009 - February 2011
RR Donnelley Global Turnkey Solutions September 2007 - October 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Budgets, German, Spanish
Education
University of St. Thomas (TX) 2007 — 2016
Bachelor of Arts (B.A.), International/Global Studies, International Development, Economics, & Finance
Lone Star College System 2010 — 2011
Associate of Arts (A.A.)
Northbrook Senior High School 2003 — 2007
High School Diploma
Fairfield University September 2014 - Present
Robert J. Creamer P.C May 2015 - August 2015
Robert J. Creamer P.C. May 2014 - August 2014
Stew Leonard's July 2012 - August 2014
La Quinta Inns & Suites June 2013 - August 2013
Skills
Writing, Customer Service, Sales, Communication, Manage Client..., Team Leadership, Experienced Trainer, Public Speaking, Time Management
Education
Fairfield University 2014 — 2018
Ridgefield High School 2010 — 2014
High School Diploma
RR Donnelley May 2015 - Present
Fastenal June 2014 - April 2015
La Quinta Inns & Suites September 2012 - June 2013
United States Navy August 2006 - July 2012
Skills
Intelligence Analysis, National Security, Critical Thinking, Intelligence, Microsoft Word, SIGINT, Microsoft Office, Data Analysis, Analysis, Foreign Policy, Customer Service, Leadership, PowerPoint, Military Experience, Navy, Briefing, Foreign Affairs, Security Clearance, Project Management, Microsoft Excel, Database Design, Technical Presentations, Foreign Languages, Strategic Thinking, Multimedia, Instructional Design, Technical Writing, Organizational..., Military Operations, Interagency Coordination, Military, Chinese, Mandarin, Report Writing, Cultural Awareness, Sales Operations, Account Management, Finance, Corporate Finance, Derivatives, Public Speaking, Team Leadership, Sales, Social Media, Financial Analysis, Financial Reporting, Financial Modeling, Financial Services
Education
Pepperdine University 2015 — 2017
Master of Business Administration (M.B.A.)
California State University-Hayward 2012 — 2015
Bachelor's Degree, Finance and Operations Management, 3.78
Defense Language Institute 2006 — 2008
Associate of Arts (AA), Chinese Language and Literature
La Quinta Inns & Suites December 2010 - Present
Skills
Hospitality, Facebook, Social Networking, Social Media, Customer Service, Hotels, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Word, OS X, Outlook, Telephone Skills, Microsoft Excel, Data Entry, 10 Key
Education
California State University-Fullerton 2008 — 2013
Bachelor of Arts (B.A.), Radio and Television
.Texas A&M University - Corpus Christi January 2015 - Present
Stand Alone Produce May 2009 - Present
ViaMetric December 2009 - May 2012
Rexair Rainbow January 2009 - December 2009
La Quinta Inns & Suites August 2008 - May 2009
Vector Marketing May 2008 - August 2008
Skills
Mycology, Environmental..., Bioremediation, Digital Marketing and..., Web Design, Performance Management, Warehouse Management, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Hospitality, Sales Management, Sales Presentations, Salesforce.com, Campaigner Email..., Construction, Custom Remodeling, Marketing, Management, Sales
Education
Texas A&M University-Corpus Christi 2014 — 2017
Bachelor's Degree, Bioremediation Microbiology & Mycology, 3.669
Austin Community College 2012 — 2014
Associate's degree, Biology, General, 3.00
Westlake High School 2003 — 2006
High School Diploma, Basic High School Education
Skyline Juniors Volleyball June 2015 - Present
Prestonwood Christian Academy June 2015 - Present
La Quinta Inns & Suites May 2015 - Present
Baylor S3 Report October 2013 - May 2015
Baylor University August 2011 - 2015
Pittsburgh Penguins May 2014 - July 2014
Prestonwood Sports Organization June 2013 - August 2013
Victory Volleyball Club May 2013 - August 2013
Victory Volleyball Club 2009 - 2012
Dallas Stars Public Relations 2011 - 2011
Skills
Sports, Sports Marketing, Event Planning, Communication, Leadership, Coaching, CRM, Analysis, Teamwork, Data Analysis, Industry Research, Reporting & Analysis, Ticketing Systems, Microsoft Excel, Data Entry, SAP, Sports Writing, Sponsorship Sales, Sponsorship Research, Journalism, Travel Management, Microsoft Office, Athletics, Social Media, Marketing, Loyalty Marketing
Education
Baylor University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Sports Sponsorship and Sales
Baylor University - Hankamer School of Business 2011 — 2015
Bachelor’s Degree, Sports Sponsorship and Sales
La Quinta Inns & Suites September 2015 - Present
Military Spouse Corporate Career Network (MSCCN)/Corporate America Supports You (CASY) March 2013 - August 2015
Military Spouse Corporate Career Network (MSCCN) November 2012 - February 2013
Department of Veterans Affairs January 2012 - February 2012
Department of Veterans Affairs March 2011 - July 2011
Army Community Service September 2010 - May 2011
T. Rowe Price March 2008 - May 2010
Black & Decker October 2005 - March 2008
U.S. House of Representatives December 1998 - October 2005
Aeon East Japan Corporation October 1996 - October 1998
Skills
Job Analysis, Payroll, Process Improvement, Sourcing, Human Resources, Interviews, PeopleSoft, Executive Pay, Job Descriptions, FMLA, Applicant Tracking..., Constituent Services, Policy, Program Management, Conflict Resolution, Deferred Compensation, Personnel Management, Succession Planning, Employee Relations, Employee Benefits, College Recruiting, Management, Talent Management, HRIS, Training, Temporary Staffing, Performance Management, Talent Acquisition, Recruiting, Resume Writing, Workforce Planning, Employee Engagement, Organizational..., Career Development, Onboarding, Hiring, Screening, New Hire Orientations, Benefits Administration, Leadership Development, Time Management, Temporary Placement, Technical Recruiting, Taleo, Career Counseling, HR Policies, Job Fairs, Employee Training, Internet Recruiting, Organizational...
Education
Hood College 1999 — 2003
MBA
Bucknell University 1990 — 1994
BA, International Relations
La Quinta Inns & Suites January 2013 - Present
Dr. David Hyler October 2011 - December 2011
GENCO July 2006 - April 2008
Skills
Banquets, Restaurants, Catering, Customer Service, Tourism, Property Management..., Yield Management, Customer Satisfaction, Opera, Restaurant Management, Event Management, Microsoft Office
Education
Everest University-Jacksonville 2013 — 2014
Bachelor of Applied Science (BASc), Business Administration and Management, General
Everest University-Jacksonville 2009 — 2012
Associate of Science (AS), Medical Insurance Specialist/Medical Biller
Wyndham Hotel Group April 2015 - Present
Planned Parenthood of Central Texas July 2014 - February 2015
La Quinta Inns & Suites June 2013 - July 2014
Central Woman's Health Care March 2013 - May 2013
Skills
Phlebotomy, Injections, Vital Signs, Medical Transcription, Scribe, Urinalysis, Specimen Collection, Sterilization, Autoclave, Patient Portal, Medisoft, Athenanet, Bandaging, Instrument Preparation, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Data Entry, Filing, EMR, Triage, Medical Terminology, Medical Records
Education
Everest Institute-San Antonio 2012 — 2013
Technical Diploma, Medical/Clinical Assistant
Fox Technical High School 2007 — 2010
High School Diploma, General Studies
La Quinta Inns & Suites June 2014 - August 2014
Pacific Sunwear October 2013 - May 2014
Cobies May 2012 - August 2012
Tommy Hilfiger July 2010 - April 2012
Skills
Retail, Customer Service, Sales, Leadership, Social Media, Community Development
Education
Champlain College 2012 — 2016
Coyle Cassidy High School 2008 — 2012
La Quinta Inns & Suites January 2014 - Present
La Quinta Inns & Suites May 2012 - December 2013
La Quinta Inns & Suites April 2013 - September 2013
Skills
Customer Service, Event Planning, Time Management, Leadership, Outlook, Teamwork, Customer Satisfaction, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Sales, Human Resources, Microsoft Excel, Social Networking, Hospitality, Hospitality Management, Team Building, Management, Communication
Education
North Dakota State University 2012 — 2013
Minor, Hospitality Administration/Management
Minnesota State University, Moorhead 2008 — 2013
Bachelor's degree, Communication, General
The Pantry Cafe September 2014 - August 2015
TGI Fridays June 2013 - June 2014
HRG May 2012 - May 2013
Avari Towers Hotel January 2011 - May 2012
Delta Security Management (Pvt.) Ltd. January 2009 - December 2010
La Quinta Inns & Suites January 2002 - December 2008
Sbarro January 2003 - December 2005
Skills
Management, Training, Leadership, Customer Satisfaction, Sales, Recruiting, Marketing, Business Planning, Sales Management, Hotels, Strategy, Human Resources, Account Management, Analysis, Strategic Planning, Employee Training, Strategic Hiring, Hospitality Management, Food & Beverage
Education
Karachi University
Bachelor of Business Administration (BBA), Business Administration
ST MICHEAL HIGH SHOOL
La Quinta Inns & Suites August 2015 - Present
Rono Foto January 2011 - August 2015
Behavioral Health Care Associates June 2014 - December 2014
Just Call The Camoretti's May 2008 - August 2014
DePaul University May 2012 - June 2014
Little Brothers - Friends of the Elderly May 2013 - May 2014
Providence April 2013 - August 2013
DePaul University October 2011 - January 2013
Saint Thomas The Apostle Parish June 2006 - January 2013
St. Thomas The Apostle Parish May 2009 - December 2009
Skills
HTML 5, Organization, Bilingual, Access, Graphic Design, Event Planning, Windows 7, Windows 8, Web Design, Customer Service, Microsoft Excel, Microsoft Word, Research, Tutoring, User Experience, User Interface Design, Visio, Youth Mentoring, Youth Work, Community Outreach, Community Organizing, Community Service, Non-profit Volunteer, Non-profit work, Nonprofits, Public Speaking, Data Analysis, Microsoft Office
Education
DePaul University 2010 — 2014
Bachelor of Arts (B.A.), Psychology, Minor: IT
Mount Carmel High School 2007 — 2010
La Quinta Inns & Suites 2010 - Present
Paramount Hotel Group c/o Ramada Conference Center, East Hanover, NJ May 2006 - December 2009
Cooper Hotels c/o Holiday Inn Select, St Peters, MO August 2004 - March 2006
Prime Hospitality c/o Wellesley Inn & Suites March 2002 - May 2004
Prime Hospitality c/o Ramada Inn, Rochelle Park, NJ August 1993 - March 2002
Skills
Hotel Management, Hotels, Revenue Analysis, Hotel Booking, SMERF, Hospitality Industry, Extended Stay, Guest Service Management, Hotel Administration, Meeting Planning, Banquets, Sales Management, Trade Shows, Rooms Division, Sales, OnQ, Food, Forecasting, Hiring, Training, Delphi, Customer Satisfaction, Budgets, Direct Sales, Travel Management, Management, Revenue Forecasting, Property Management..., Salesforce.com, Contract Negotiation, Team Building, Business Travel, Restaurants, Account Management, Market Planning, Lodging, Event Management
Education
Bergen Community College 1991 — 1993
Associate, Hotel and Restaurant Management
La Quinta Inns & Suites December 2014 - Present
Miche Bag, LLC August 2013 - Present
Universal Orlando Resort August 2014 - July 2015
ATK January 2013 - June 2014
Westmont Hospitality Group October 2010 - November 2012
DoubleTree by Hilton October 2010 - November 2012
Hilton Melbourne Rialto Place November 2007 - October 2010
Skills
Hospitality Management, OnQ, Microsoft Office, Delphi, Customer Service, Front Office, OnQ R&I, Windows, Ramco, 10 Key, Food & Beverage, Hospitality Industry, Internet, Lean Operations, Social Media, Typing, Hospitality, Rooms Division, Guest Service Management, Customer Satisfaction, Hotels, Resorts, Concierge Services, Micros, Tourism, Guest Recovery, Leisure Travel, Reservation, Convention Services, Catering, Sales, Galaxy, Night Vision
Education
Montana State University-Great Falls College of Technology 1999 — 2001
Associate of Science (AS), Business Administration, Management and Operations
Courtyard by Marriott April 2015 - Present
Duke Energy Corporation through Convergent Outsourcing June 2014 - October 2014
La Quinta Inns & Suites 2012 - February 2014
The Gastonian Inn 2010 - 2012
Kehoe House 2010 - 2012
La Quinta September 2006 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Teaching, Event Management, Management, PowerPoint
Education
East Carolina University
Shaw University
The Oceanview of Nahant May 2015 - Present
Essex County Club May 2014 - Present
Endicott College September 2012 - May 2015
Cruiseport Gloucester January 2014 - May 2014
The Log Cabin/Delaney House May 2012 - August 2013
Fazio's Restaurant June 2009 - August 2013
La Quinta Inns & Suites January 2013 - January 2013
Log Cabin January 2012 - January 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media, Time Management
Education
Endicott College 2011 — 2015
Bachelor of Science (BS), Hospitality Administration/Management
Endicott College 2011 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
La Quinta Inns & Suites April 2015 - Present
Confidential November 2014 - Present
David Daniels SEO November 2013 - Present
WheelHouse Resource Partners February 2015 - March 2015
Advice Interactive Group July 2014 - November 2014
Advice Interactive Group January 2014 - July 2014
Standing Dog, LLC January 2013 - October 2013
Search Engine Watch January 2013 - April 2013
Standing Dog, LLC October 2012 - January 2013
Confidential Company August 2011 - September 2012
Skills
SEO, Online Reputation..., SEO Audits, Organic Search, E-commerce SEO, Local Search..., WordPress, SEM, PPC, Online Marketing, Link Building, Keyword Research, Google Webmaster Tools, Google Analytics, Email Marketing, Digital Marketing, Social Media, User Experience
Education
University of Illinois 2008 — 2008
Adult Continuing Education
Virginia College-Jackson 2005 — 2007
Network and System Administration, 4.0
City of Rogers 2015 - Present
La Quinta Inns & Suites November 2010 - Present
Vail Resorts November 2001 - October 2009
US Army May 1995 - May 2001
Skills
Management, Leadership, Sales, Event Planning, Marketing, Customer Service, Hospitality, Budgets, Negotiation, Hospitality Management
Education
St. Mary's University 1997 — 1999
Master of Science (MS), International Relations and Affairs
Defense Language Institute 1993 — 1994
Spanish and Iberian Studies
University of the Ozarks 1987 — 1990
Bachelor of Science (BS), Business Administration and Management, General
Hadley Farms Meeting House October 2014 - Present
La Quinta Inns & Suites July 2013 - Present
Pioneer Valley Hotel Group May 2014 - September 2014
Education
Isenberg School of Management, UMass Amherst 2014 — 2016
Bachelor's Degree, Hospitality and Tourism Management
Holyoke Community College 2012 — 2014
Associate's Degree, Hospitality Management
Holyoke Community College 2011 — 2012
Certificate, Culinary Arts
Granby Jr./Sr. High School 2006 — 2010
Diploma
ADT December 2013 - Present
Solucient Security Systems July 2013 - November 2013
Bankers Life and Casualty Company and AGLA November 2009 - July 2013
Accor June 2006 - August 2009
Red Roof Inns June 2006 - August 2009
Extended Stay Hotels May 2004 - June 2006
La Quinta Inns & Suites July 2003 - April 2004
Skills
Sales, Sales Management, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Account Management, Hospitality, Team Building, Budgets, Training, Front Office, New Business Development, Sales Process, Marketing, Sales Operations, Leadership, Profit, Marketing Strategy, National Account..., Field Training, Development of..., Pre-opening experience, Acquisition Sales, Salesforce Training, Insurance, Integrated Security..., Alarm Systems, CCTV, Access Control, Z-Wave, Wireless Security
Education
Shepherd University 1993 — 1996
Bachelor of Science Degree
Frederick Community College 1990 — 1992
Associate of Arts
NYC Department of Education February 2015 - Present
Bright Horizons Children Center August 2014 - February 2015
MEI WAH AFTERSCHOOL October 2013 - August 2014
The Co-op School September 2013 - December 2013
La Quinta Inns & Suites December 2011 - October 2013
Skills
Early Childhood..., Special Education, Microsoft Office, Microsoft Word, Internet, Teaching, Lesson Planning, Customer Service, Early Childhood..., English Language...
Education
City University of New York-Brooklyn College 2015 — 2017
Master's Degree, Early Childhood Education and Teaching
City University of New York-Brooklyn College 2011 — 2013
Bachelor of Arts (B.A.), Education/Teaching of Individuals in Early Childhood Special Education Programs
CUNY New York City College of Technology 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Extended Stay America January 2015 - Present
DoubleTree by Hilton 2014 - 2014
Growth Properties Hospitality Management 2013 - 2014
Radisson Indianapolis Airport December 2011 - January 2013
Ramada Hotel & Conference Center January 2009 - December 2011
Royco Hotels - Comfort Suites March 2006 - January 2009
La Quinta Inns & Suites January 2004 - January 2006
Skills
Catering, Sales, Pre-opening, Tourism, Marketing, Leadership, Hospitality Industry, Lodging, Hotel Management, Budgets, Sales Management, Meeting Planning, Opening Hotels, Customer Service, Event Planning, Hospitality Management, OnQ, Convention Services, Yield Management, Property Management..., Food & Beverage, Opera, Resorts, Front Office, Direct Marketing, Direct Sales, Conflict Management, Sales Presentations, Sales Process, High-Impact Sales..., SalesPro, Time Management, Empowerment, Manage Client..., Delphi, Hotels
Education
Fairleigh Dickinson University
Bachelor of Arts (BA), Elementary Education and Teaching
La Quinta University
Hospitality Management, Hospitality Administration/Management
Avon August 2011 - Present
Right At Home September 2010 - Present
La Quinta Inns & Suites July 2007 - August 2007
Skills
Medical Terminology, Home Care, Healthcare, Nursing, Customer Service, Personal Care, Elder Care, Vital Signs, Microsoft Word, Medication...
Education
Clovis Adult Education 2003 — 2005
Highschool Diploma, General Studies
English Language Institute/China (ELIC) July 2014 - Present
University of South Florida July 2013 - May 2014
National Strategies Public Relations August 2013 - March 2014
21Digital January 2013 - April 2013
La Quinta Inns & Suites August 2012 - April 2013
Skills
Facebook, Social Media, Public Relations, Social Networking, Event Planning, Editing, Management, Press Releases, Newsletters, Adobe Creative Suite, Media Relations, Public Speaking, Community Outreach, Microsoft Office, Leadership
Education
University of South Florida 2012 — 2014
Bachelor of Arts (BA), Mass Communication/Media Studies
Hood College 2011 — 2012
Political Science and Government
Durant High School 2007 — 2011
High school diploma
The Westin Jersey City Newport May 2015 - Present
Office of New Student Orientation & Support Programs - Johnson & Wales University February 2013 - January 2015
La Quinta Inns & Suites August 2013 - August 2014
Johnson & Wales University November 2012 - February 2013
Skills
Reliability, Leadership, Business, Dynamic Leader, Punctual, Responsibility, Team Motivator, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Publisher, Hospitality Management, Front Office, Hospitality, Communication, MSI NiteVision, Event Management, Time Management
Education
Johnson and Wales University 2011 — 2015
Bachelor’s Degree, International Hotel & Tourism Management, 3.0
International Hotel & Tourism Management Study Abroad 2014 — 2014
Vesuvian Institute. Castellammare do Stabia, Italy
La Quinta Inns & Suites July 2015 - Present
University of Manchester February 2011 - December 2014
Ball State University January 2009 - May 2009
Ball State University May 2008 - August 2008
Ball State University August 2007 - November 2007
Ball State University May 2006 - October 2006
Martin University July 2005 - August 2005
Ball State University August 2004 - May 2005
Martin University July 2004 - August 2004
Ball State University August 2003 - May 2004
Skills
Spinning, Research, Teaching, Classroom Instruction, Public Speaking, Curriculum Design, Critical Thinking, Event Planning, PowerPoint, Tourism, Weaving, Dyeing, Fiber Arts, Jewelry Making, Beading, Museums, History, Archaeology, Event Management, Customer Service, Conferences, Higher Education, Mac, Lecturing, Books, Adult Education, Museum Collections, Proofreading, Cultural Anthropology, Grant Writing, Handmade Jewelry, Report Writing, Science, Archives, Volunteer Management, Classroom, Blogging, Academic Writing, Museum Education, Editing, Community Outreach, Creative Writing, Literature, Nonprofits, Fundraising, Time Management, Cultural Heritage, Art, Curating, Copy Editing
Education
The University of Manchester 2011 — 2014
Master of Philosophy (M.Phil.), English and American Studies
Ball State University 2003 — 2010
MA, Anthropology
University of North Carolina at Greensboro 1987 — 1990
BA, Archaeology
University of North Carolina at Greensboro 1983 — 1987
BA, History
La Quinta Inns & Suites March 2014 - Present
Terrell's Dry Cleaning February 2011 - March 2014
Best Buy September 2008 - December 2008
Skills
Customer Service, Customer Service..., Staff Development, Servant Leadership, Process Improvement, Management, Sales Management, Organization Skills, Team Building, Team Leadership, Onboarding, Employee Training, Process Efficiency, Food & Beverage, Time Management, Hospitality Management, Inventory Management, Microsoft Excel, Microsoft Word, Customer Satisfaction, Hotels, Hospitality, Customer Retention, Budgets, Restaurants, Leadership, Training, Sales, Customer Experience, Hiring
Education
Collin County Community College 2005 — 2013
Computer Science
Brookdale Senior Living August 2014 - Present
Capital Senior Living 2013 - 2014
La Quinta Inns & Suites 2006 - 2013
Skills
Team Building
Education
New York Institute of Technology 2006 — 2009
Hospitality
La Quinta Inns & Suites August 2014 - Present
Kessler Collection August 2011 - March 2014
BK Enterprises 1998 - 2010
Skills
Hotels, Hospitality Industry, Resorts, Restaurants, Banquets, Restaurant Management, Menu Development, Micros, Fine Dining, Food Service, Hotel Management, Pre-opening, Food, Hospitality, Revenue Analysis, Culinary Skills, Yield Management, Food, Budgets, Customer Satisfaction, Food Safety, Property Management..., Cuisine, Team Building, Employee Relations, Forecasting, Training, Meeting Planning, Event Planning, Inventory Management, Cooking, Wine, Catering, Hiring, Cost Control, New Restaurant Openings, Guest Service Management, OnQ, Opera, Convention Services, Profit, Menu Costing, Recipes, Wedding Planning, Corporate Events, Trade Shows, Revenue Forecasting, Employee Training, Time Management, Event Management
Education
Armstrong Atlantic State University
Business Administration and Management, General
La Quinta Inns & Suites June 2014 - Present
Crowne Plaza Princeton/Holiday Inn Express October 2012 - June 2014
Charter One Hotels & Resorts November 2011 - August 2012
Charter One Hotels & Resorts May 2011 - November 2011
Best Western Lakeside March 1999 - August 2010
Hilton Altamonte Springs, FL June 1998 - March 1999
CompUSA September 1997 - May 1998
The Walt Disney Company 1980 - 1998
Skills
Hospitality Management, Hotel Management, Front Office, Revenue Enhancement, Yield Management, Training, Team Building, Labor Management, Forecasting, Operating Budgets, Extended Stay, Revenue Analysis, Rooms Division..., Rate Management, Hotels, Hospitality Industry, Leadership, Property Management..., Rooms Division, Micros, Budgets, Resorts, Hospitality, Pre-opening, Guest Service Management, MICROS
Education
Eastern Florida State College 1975 — 1977
AS, Liberal Arts
University of Florida
LQ Management LLC January 2006 - Present
La Quinta Inns & Suites 2006 - 2015
Marriott International January 1998 - June 2006
Skills
Hospitality Management, Revenue Analysis, Hospitality Industry, Hotel Management, Yield Management, Resorts, Hotels, Sales Management, Hospitality, Tourism, OnQ, Customer Satisfaction, Meeting Planning, Operations Management, Budgets, Guest Service Management, Business Travel, Lodging, Food & Beverage, Revenue Forecasting, Forecasting, Front Office, Pre-opening, Rooms Division, Catering, Team Building, Income Statement, Contract Negotiation, Restaurants, Trade Shows, Banquets, Property Management..., Hotel Booking, Convention Services
Education
Central Michigan University
BAA, Major: Dietetics and Clinical Nutrition Services Minors: Hotel Restaurant Management/Psychology
The Mother'hood March 2013 - Present
La Quinta Inns & Suites June 2015 - August 2015
Santosha Yoga Studio June 2011 - January 2013
Self Employed February 2009 - December 2012
Spiral Yoga and Wellness November 2009 - September 2011
Sacred i Yoga September 2009 - August 2011
Self Employed (Phoenix, AZ) January 2006 - November 2008
City of Tempe September 2005 - January 2008
Montessori International April 2007 - October 2007
Yoga Journey April 2005 - October 2006
Skills
Movement, Vinyasa, Healing, Hatha Yoga, Children's Yoga, Yoga, Meditation, Relaxation, Wellbeing, Ayurveda, Mindfulness, Wellness, Holistic Health, Nutrition, Wellness Coaching, Stress Management, Energy Healing, Lifestyle Coaching, Bodywork
Education
Metropolitan State College of Denver 2010 — 2012
Bachelor's degree, Holistic Wellness
Inner Vision Yoga 2006 — 2007
Master Yoga Instructor, Yoga, Meditaion
Scottsdale Community College 2005 — 2006
Southwest Institute of Healing Arts 2004 — 2005
200hr Yoga Instructor, Yoga, meditation, Taoism, Aromatherapy
Southwest Institute of Healing Arts 2004 — 2005
Master, General Studies/Photography
Adams State College 2003 — 2004
La Quinta Inns & Suites January 2009 - Present
Baylor University S3 (Sports, Sales & Sponsorship) Program July 2014 - Present
Armed Services YMCA National Headquarters October 2013 - Present
La Quinta Inns & Suites / LXR Luxury Resorts March 2006 - January 2009
I.L.I.S.A. Language School (Costa Rica) January 2005 - September 2005
LSG Sky Chefs 2001 - December 2004
Aeritas 2000 - 2001
American Airlines 1999 - 2000
American Airlines 1997 - 1999
American Airlines 1993 - 1997
Skills
Relationship Marketing, Partnership Development, Account Management, Leadership, Customer Insight, Project Management, Partnerships, Marketing Strategy, Strategic Partnerships, Strategy, Direct Marketing, Marketing, Cross-functional Team..., Loyalty Programs, Competitive Analysis, CRM, Contract Negotiation, Program Management, Marketing Communications, Strategic Planning, Online Advertising, Online Marketing, Management, Business Development, Sales, Sales Management, Forecasting, Training, Sales Process, Selling, Market Planning, Negotiation, Segmentation, Customer Satisfaction, Retail, Start-ups, Analysis, Outsourcing, E-commerce, Customer Experience, Analytics, P&L Management, Loyalty Marketing, Lead Generation, Email Marketing, Customer Retention, Integrated Marketing, Sales Presentations, Salesforce.com, Mergers & Acquisitions
Education
Southern Methodist University 1986 — 1987
MBA
Baylor University 1982 — 1986
BBA, Finance/Information Systems
La Quinta Inns & Suites February 2015 - July 2015
Bob Evans November 2010 - February 2015
Red Roof Inn September 2007 - November 2010
Red Roof Inns September 2007 - November 2010
Accor North America April 1997 - September 2007
Dallas Police Department 1988 - 1997
State Farm Insurance June 1986 - August 1988
Skills
Physical Security, Loss Prevention, Investigations, CCTV, Compliance, Security Management, Risk Assessment, Private Investigations, Budgets, Hotels, Hotel Management, Multi-Unit Experience, Security, Management, Restaurants, Hospitality, Hospitality Industry, Income Statement, Training, Leadership, Policy, Corporate Security, Supervisory Skills, Hospitality Management, Customer Satisfaction, Payroll, Interviews, Team Building, Operations Management, Hiring, Customer Service, First Aid, Risk Management, P&L Management, Forecasting, Program Management, Time Management, Asset Protection, Inventory Control, Employee Training, Profit, Restaurant Management, Process Scheduler, Inventory Management, P&L, Internal Investigations, Employee Relations, Investigation, Strategic Leadership, Strategic Visionary
Education
Hardin-Simmons University 1981 — 1986
B.B.A, Accounting
Hardin-Simmons University
La Quinta Inns & Suites January 2015 - Present
GNC February 2009 - January 2015
Toys R Us / Babies R Us December 2007 - February 2009
DSW November 2005 - 2007
DSW August 2003 - November 2005
Procter & Gamble June 1996 - August 2003
US Navy 1983 - 1991
Skills
Loyalty Programs, Analytics, E-commerce, CRM, Jazz Dance, Marketing Strategy, Entertainment, Retail, Multi-channel Marketing, Competitive Analysis, Mobile Devices, Direct Marketing, Social Media Marketing, Direct Mail, Brand Development, Online Marketing, Email Marketing, Marketing, Customer Insight, Product Marketing, Segmentation, Customer Acquisition, Web Analytics, Integrated Marketing, Database Marketing, Digital Marketing, Mobile Marketing, P&L Management, Customer Retention, Marketing Management, SEM
Education
University of Cincinnati 1991 — 1996
BSEE, Electrical Engineering
Miami University 1980 — 1983
Florida International University November 2014 - Present
Florida International University August 2013 - November 2014
Carnival Cruise Lines January 2012 - July 2013
Carnival Cruise Lines August 2010 - January 2012
La Quinta Inns & Suites April 2008 - August 2010
Holiday Inn Express February 2006 - April 2008
Skills
Onboarding, Recruiting, Hospitality, Customer Service, Customer Satisfaction, HR Policies, Hospitality Management, Employee Training, Energy, HRIS, Team Building, Coaching, Teamwork, Team Leadership, Relocation, Leadership, Leadership Development, Training, Management, HR Strategy, Customer Focus, Relocations, Data Processing, Training & Development, Career Counseling, Career Development, Employer Engagement, Employer Development, Resume Writing, Interviewing Skills
Education
Florida International University 2010 — 2013
Master of Science, Educational Leadership and Human Resource Development
Florida International University 2005 — 2010
Bachelor of Science, Communications; Hospitality Studies
Revolution Foods October 2012 - November 2014
Extended Stay America February 2009 - September 2010
La Quinta Inns & Suites July 2006 - March 2009
LQ Management LLC May 2000 - July 2006
Skills
Forecasting, Microsoft Excel, Accounting, Strategic Planning, Microsoft Office, Notary Public, Sales, Accounts Receivable, Human Resources, Financial Analysis, Financial Reporting, Finance, Financial Forecasting, Planning Budgeting &..., Revenue Forecasting, Revenue Analysis, Financial Variance..., Variance Explanations, Variance Reports, Onboarding, Recruiting, Open Enrollment, Operations Management, Opening Hotels, Hospitality Management, Bilingual-English/Spanis..., Management, Team Building, Budgets, Banking, Leadership, Customer Service
Education
California State University-Stanislaus 2012 — 2013
Master of Business Administration (Executive MBA)
CSU Stanislaus 2010 — 2012
Bachelors of Science, Business Administration: Finance Concentration
California State University-Fullerton 2008 — 2010
CSU Fullerton (Transfer Studies), Bachelors of Science
Epic June 2015 - Present
Seraph Group, Inc. June 2014 - May 2015
Waukegan Public Schools February 2010 - February 2015
La Quinta Inns & Suites July 2010 - September 2013
Education
Illinois Institute of Technology 2013 — 2015
Bachelor of Science (B.S.), Computer Science, 3.18
College of Lake County 2010 — 2013
Associate of Science (A.S.), Associate of Arts (A.A.), 3.7
Renaissance Hotels October 2012 - Present
Renaissance Hotels January 2012 - October 2012
Marriott Vacations Worldwide Corporation May 2011 - December 2011
La Quinta Inns & Suites December 2007 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Hospitality, Customer Satisfaction, Administration
Education
Glendale Community College 2009 — 2011
Business Administration and Management, General
Expedia, Inc. January 2008 - Present
JHM Hotels February 2006 - December 2007
La Quinta Inns & Suites January 2000 - January 2006
PADI September 1996 - January 2004
Extended Stay America July 1997 - December 1999
Skills
Revenue Management, International Sales &..., Salesforce.com, Sales Management, Online Marketing, Driving Revenue, Increasing Revenue, Revenue, Generating Revenue, Growing Revenue, Revenue Forecasting, International Sales, Sales Process, Marketing Strategy, Marketing Management, Digital Marketing, Hotel Management, Hotel Reservations, Hotel Contract..., Front Office, Operations Management, Operations, Hotel Administration, Opening Hotels, Sales Presentations, Revenue Analysis, Hotel Booking, Contract Negotiation, Online Advertising, Yield Management, Hospitality, Hospitality Industry, E-commerce, Hotels, Tourism, Forecasting, Management, Budgets, Marketing, Market Planning, Pricing, Tour Operators, Destination Marketing, Employee Training, CRM, Hospitality Management, Competitive Analysis, Sales
Education
Florida International University 2004 — 2006
Masters of Business Administration, International Business
University of South Carolina-Columbia 1991 — 1995
Bachelors of Science, Hospitality/Tourism Management
HLC Hotels Inc. March 2015 - Present
La Quinta Inns & Suites May 2012 - March 2015
McKinley August 2011 - May 2012
Hospitality Ventures Management Group December 2010 - August 2011
Royco Hotels October 2008 - December 2010
La Quinta Inns & Suites April 2004 - October 2008
HLC Hotels Inc. September 1996 - April 2004
Skills
Hotels, Hospitality, Revenue Analysis, Hotel Management, Customer Satisfaction, Hospitality Industry, Training, Leadership, Operations Management, Customer Service, Management, Sales, Yield Management, Hospitality Management, Recruiting, Budgets, Pre-opening, Sales Management, Marketing Strategy, Team Building, Human Resources, Tourism, Property Management, Opening Hotels, Strategy, Employee Relations, Contract Negotiation, Operational Efficiency, Distress Properties, Teaching
Education
Armstrong State University 1988 — 1992
BA, History, Education
Walgreens April 2015 - May 2015
New Jersey Nets October 2009 - April 2012
La Quinta Inns & Suites September 2006 - November 2009
Town Sports International April 2002 - August 2006
Skills
Management, Time Management, Training, Customer Service, Sales, Customer Satisfaction, CRM, Sales Management, Human Resources, Sales Operations, Budgets, Team Building, Leadership, Public Speaking
Education
New York Medical Career Training Center 2015 — 2015
Certification Pharmacy Technitian, Pharmacy Technician
CUNY Hostos Community College 2012 — 2014
Registered Nursing/Registered Nurse
Metropolitan College of New York - School of Business 2002 — 2005
Bachelor's Degree, Business Administration
Reviewing New Hospitality Opportunities January 2010 - Present
La Quinta Inns & Suites February 2012 - August 2013
Fairfield Inn & Suites by Marriott September 2010 - December 2011
Stafford Hospitality January 2006 - January 2010
Park Management Group June 2004 - September 2006
Courtyard by Marriott May 2004 - September 2004
SYNCOR ENTERTAINMENT January 1997 - June 2004
JOHN Q. HAMMONS, INC January 2000 - August 2002
Skills
Business Development, New Business Development, Solution Implementation, Brand Implementation, Strategic Planning, Timely Decision Making, Customer Retention, Customer Service, Customer Satisfaction, Customer Oriented, Long-term Customer..., Team Building, Team Leadership, Team Management, Whole House Renovations, Marketing, Marketing Strategy, Expense Management, Revenue Analysis, Full P&L Responsibility, Guest Service Management, Creative Problem Solving, EBITDA Growth, Market Share Analysis, STAR, Management, Hotels, Renovation, Hotel Management
Education
Missouri State University 2000 — 2004
Bacholrs, Hospitality and Restaurant Administration
La quinta Inns & Suites September 2009 - Present
Funfest Productions April 2009 - August 2009
US Navy February 2002 - April 2005
Hazwell Advertising May 2001 - August 2001
Marriott International October 1999 - April 2001
Shanty Creek Resorts March 1999 - August 1999
Macomb Community College June 1998 - January 1999
Education
Central Michigan University 2005 — 2009
Bachelors, Recreation Management, Hospitality Management
Merrick & Company May 2007 - Present
La Quinta Inns & Suites December 2006 - Present
EnCana Oil & Gas USA April 2006 - August 2006
Office Depot December 2005 - May 2006
Mesa Airlines June 2003 - July 2005
Honda/Suzuki of Salt Lake June 2000 - November 2002
Aspen Roofing October 2001 - March 2002
Park City Mountain Resort November 2000 - May 2001
The Home Depot January 1999 - June 2000
Lancaster Steel January 1998 - December 1998
Education
Colorado School of Mines 2005 — 2010
Chemical Engineering
Arapahoe Community College 2003 — 2005
Chemistry
Salt Lake Community College 2002 — 2003
Chemistry
Willie's Restaurants September 2013 - Present
Trattoria Lisina June 2012 - September 2013
Iron Cactus May 2011 - July 2012
La Quinta Inns & Suites April 2009 - May 2011
Education
Texas State University 2012 — 2015
Bachelor of Arts (B.A.), Human Psychology
Austin Community College 2011 — 2013
Bachelor of Arts (B.A.), Human Psychology
San Antonio College 2008 — 2011
Bachelor of Arts (B.A.), Human Psychology
Jimmy John's December 2014 - Present
MOSH Modifications September 2008 - Present
Foxs Pizza Den November 2014 - April 2015
Rally Prospecting January 2014 - September 2014
JHM Hotels August 2012 - December 2013
La Quinta Inns & Suites February 2011 - August 2012
Toyota Motor Corporation August 2009 - December 2010
BI-LO June 2008 - December 2008
Sonic Drive-In June 2007 - August 2007
BI-LO June 2006 - August 2006
Skills
Marketing, Management, Hospitality, Sales
Education
Greenville Technical College
Automotive Engineering Technology/Technician
La Quinta Inns & Suites June 2015 - Present
Walmart November 2013 - December 2013
Walmart October 2012 - December 2012
Extended Stay America June 2012 - October 2012
PetSmart March 2012 - June 2012
Skills
Microsoft Word, WordPress, PowerPoint, Microsoft Excel, Customer Service, Phone Etiquette, Computer Proficiency, Non-profit Volunteering
Education
ITT Technical Institute-Albuquerque 2015 — 2017
Associate’s Degree, Computer Software Development, N/A
Toni & Guy Hairdressing Academy-Albuquerque 2014 — 2015
Cosmetology/Cosmetologist, General, 95%
Rio Rancho High School 2008 — 2011
High School Diploma, HSD
Hampton Inn & Suites by HILTON May 2014 - Present
Mary Kay Idependent Consultant January 2014 - Present
White Lodging Services February 2003 - February 2005
La Quinta Inns & Suites March 2002 - March 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Inventory Management, Quality Control, Bookkeeping, Hotels, Hotel Booking, Guest Booking, Guest Service Management, Photoshop, English, Sales, Leadership, Retail Sales, Group sales, Customer Service, Hospitality Industry, Hospitality Management, Customer Satisfaction, Hospitality, Front Office, Tourism
Education
ITT Technical Institute-Austin 1998 — 2000
Associate's degree, Electrical, Electronics and Communications Engineering
Del Valle High School 1994 — 1998
diploma, basic course of study
Austin Community College
Business Administration and Management, General
Four Points by Sheraton Midtown Times Square November 2014 - Present
Four Points by Sheraton Tallahassee North October 2013 - September 2014
Four Points by Sheraton Tallahassee North June 2011 - October 2013
Hewlett-Packard June 2008 - August 2010
Staybridge Suites® Hotels May 2007 - December 2008
La Quinta Inns & Suites September 2005 - March 2006
La Quinta Inns & Suites March 2003 - September 2005
La Quinta Inns & Suites January 2002 - March 2003
Comfort Inn & Suites December 2000 - January 2002
Skills
Customer Service, Hotel Management, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Front Office, Pre-opening, Revenue Analysis, MICROS, Rooms Division, Public Speaking, Public Relations, Graphic Design, Photoshop, Photography
Education
Florida Agricultural and Mechanical University 2004 — 2010
Bachelor’s Degree, Theatre/Theater, 3.28 GPA
Florida Agricultural and Mechanical University 2004 — 2010
Minor, Hospitality Administration/Management, 3.14
Merit Hotel & Suites May 2015 - Present
La Quinta Inns & Suites February 2015 - April 2015
La Quinta Inns & Suites March 2013 - February 2015
Hilton Garden Inn May 2012 - March 2013
Fairfield Inn & Suites by Marriott June 2011 - May 2012
Skills
Hospitality Industry, Hospitality, Hospitality Management, Customer Service, Event Management
Education
Central Michigan University 2005 — 2010
Bachelor of Arts (B.A.), Parks, Recreation and Leisure Facilities Management
LF Staffing October 2014 - July 2015
B.I.G. Companies May 2013 - August 2014
TMI Hospitality October 2012 - May 2013
Tennessee Housing Management (West Vista Ridge Apartments) August 2011 - September 2012
Ramada Inn & Suites March 2010 - August 2011
La Quinta Inns & Suites 2007 - 2010
MARSHALL TOYOTA/SCION 2005 - 2006
La Quinta Inns & Suites 2000 - 2005
Skills
Computer Literate, Microsoft Office, Office Management, Professional Services..., Hotels, Hotel Management, Hotel Contract..., Sales Management, Market Analysis, Marketing Strategy, Account Management, Budgets, Coaching, Contract Negotiation, Customer Satisfaction, Customer Service, Hospitality, Hospitality Management, Management, Marketing, Microsoft Word, Outlook, Professional Services, Sales, Team Building, Time Management, Training, Recruiting, Human Resources, New Business Development, Strategic Planning, Hospitality Industry
Education
DeVry University 2012 — 2015
Bachelor's degree, Hospitality and Recreation Marketing Operations
Howard College 2008 — 2008
Hospitality Management
Kilgore College 2005 — 2007
Associates, Business Administration
Tyler Junior College 2003 — 2005
Business, Communications
La Quinta Inns & Suites January 2015 - Present
Radisson Hotel Cincinnati Riverfront January 2013 - January 2015
Sheraton Cincinnati North / Crowne Plaza Cincinnati North & CoCo Key Water Resort November 2007 - December 2012
Oscar Saigon Hotel 1998 - 2001
Skills
Hotels, Food & Beverage, Microsoft Office, Catering, Hospitality Management, Front Office, Hospitality, Banquets, OnQ, Hotel Management, Customer Service, Guest Service Management, Event Planning
Education
Cincinnati State Technical and Community College 2006 — 2008
Associate's degree, Hotel/Motel Administration/Management, GPA: 4.0
University of Cincinnati 2003 — 2007
Pre-pharmacy, Pre-Pharmacy Studies, GPA: 3.9
University of Economic, HoChiMinh City, Vietnam 1996 — 2000
Bachelor's degree, Tourism and Travel Services Management
Ultimate Staffing March 2015 - August 2015
Hyatt Hotels Corporation January 2013 - January 2015
Centennial Recycling LLC 2015 - 2015
La Quinta Inns & Suites July 2011 - January 2013
Holiday Inn Express May 2007 - March 2008
Suburban Adult Services Inc April 2004 - January 2007
Greene & Associates, Inc 2002 - 2006
Skills
Customer Service, Time Management, Social Media, Microsoft Office, Telephone Manner, Passionate about work, goal setting, Teamwork, Collaborative Problem..., Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Administrative..., Social Networking, Training, Outlook, Communication, Hospitality Service, Administration, Customer Satisfaction, Research, Telephone Skills
Education
University of Maryland University College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.0
Genesee Community College 2002 — 2005
Criminal Justice and Corrections
Pioneer Central High School 1998 — 2002
NYS Regents Diploma, English and Art, 3.0
Jamba Juice April 2015 - Present
Traveler's Oasis Stop and Go October 2014 - February 2015
La Quinta Inns & Suites June 2013 - February 2015
Perkins & Marie Callender's, LLC June 2014 - August 2014
Keegan Cummings & Co September 2012 - April 2013
Seneca Foods Corporation June 2012 - September 2012
Discovery Research Group June 2011 - June 2012
Skills
Customer Service, Management, Sales, Project Management, Marketing, Training, Budgets, Event Planning, Event Management, Public Relations
Education
College of Southern Idaho 2011 — 2014
Literature, English Language and Literature, General
Sitel AAA April 2015 - Present
Portfolio recovery Associate February 2012 - November 2014
Rent-A-Center February 2008 - August 2011
Holiday Inn Sunspree Resort February 2004 - December 2006
La Quinta Inns & Suites March 2005 - August 2005
Skills
Customer Service, Account Management, Management, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Customer Satisfaction, Coaching, Collections, Data Entry, Auditing, Troubleshooting, Employee Training, PBX
Education
Keiser University-Ft Lauderdale 2012 — 2012
Medical/Clinical Assistant, 3.5
Gulf Coast State College 2003 — 2005
Business Administration and Management, General, 3.0
CIO Partners, Inc. December 2014 - Present
Cobb County Schools - East Valley Elementary September 2014 - March 2015
La Quinta Inns & Suites June 2014 - November 2014
Holiday Inn Express June 2014 - November 2014
Ryno Roof Systems January 2014 - September 2014
Chattahoochee Technical College - Public Safety March 2013 - August 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Nonprofits, Time Management, Teamwork
Education
Kennesaw State University 2012 — 2014
Social Work
Hiram High School 2008 — 2012
Diploma, College Prep
Georgia Highlands College
Sociology
La Quinta Inns & Suites April 2015 - Present
Walmart February 2015 - April 2015
MarketSource Inc. June 2014 - February 2015
Acosta Sales & Marketing Foodservice September 2013 - September 2014
Education
Northeast Technology Center-Pryor 1998 — 1999
Certificate of Completion, Business Administration and Management, General
Northeast Technology Center-Pryor 1994 — 1996
Cosmetology, Barber/Styling, and Nail Instructor
InterContinental Hotels Group (IHG®) December 2012 - Present
Hyatt Place 2010 - 2012
Hampton Inn Hotel 2007 - 2010
La Quinta Inns & Suites 2000 - 2007
Skills
Customer Service, Hospitality, Microsoft Office, Hospitality Management, Management, Hospitality Industry, Front Office, Hotels, Hotel Management, Food, Pre-opening, MICROS, Customer Satisfaction
Education
Houston Community College
McNeese State University
La Quinta Inns & Suites April 2007 - Present
Education
DeVry University 2012 — 2015
Health Information Technology
La Quinta Inns & Suites February 2015 - Present
T-Mobile October 2013 - February 2015
T-Mobile October 2012 - October 2013
Lincoln College of Technology October 2010 - July 2011
Everest College 2006 - 2010
Skills
Wireless, Solution Selling, Account Management, Customer Experience, Customer Retention, B2B, Salesforce.com, New Business Development, Cold Calling, Business Development, Direct Sales, Public Relations, Marketing, Process Improvement, Sales, Training, Call Centers, Telecommunications, Strategic Planning, Customer Satisfaction, Team Building, Coaching, Selling, Inventory Management, Business Planning, Sales Management, Mobile Devices, Project Management
Education
Liberty University 2010 — 2013
Bachelors of Applied Arts, Business and Psychology
Everest College-Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Management
Cardpool Inc February 2014 - Present
Graybar Dublin, CA February 2013 - July 2013
ELegance of Serenity 2010 - 2012
La Quinta Inns & Suites June 2007 - October 2008
Hyatt Place December 2005 - January 2008
Skills
Customer Service, Customer Satisfaction, Inventory Management, Microsoft Office, Microsoft Word, Sales, Outlook, Data Entry, Microsoft Excel, Time Management, Telephone Skills, PowerPoint, Cashiering, Public Speaking, Hotels, Front Office, Accounting, Administrative...
Education
Heald College-Hayward 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Health/Medical Physics
La Quinta Inns & Suites May 2012 - Present
Extended Stay Hotels August 2008 - May 2012
InterContinental Hotels Group September 2003 - August 2008
Interstate Hotels & Resorts July 2001 - July 2003
Hilton Hotels September 1997 - July 2001
Delta Orlando Resort 1995 - 1997
Nashville Convention Center 1991 - 1995
Skills
Hospitality Industry, Yield Management, Food and Beverage..., Convention Services, Sales, Banquet Management, Revenue Analysis, Food & Beverage, Management, Sales Management, Banquets, Marketing, Hotels, Account Management, Strategic Thinking, Customer Satisfaction, Leadership, Pre-opening, Event Management, Hotel Management, Sales Operations, Hospitality, Event Planning, Tourism, Hotel Booking, Lodging, Catering, Meeting Planning, Opening Hotels, Revenue Forecasting, Leisure, Business Travel, Restaurant Management, Food, Training, Customer Service, Resorts, Restaurants, Guest Service Management, Property Management..., Front Office, Rooms Division, Trade Shows, Income Statement, Delphi, Hiring, Travel Management, Menu Development, Micros, Opera
Education
University of Tennessee-American Hotel & Lodging Program 1989 — 1991
Associate's Degree, Certified Hospitality Supervisor, 4.0
Austin Peay State University 1984 — 1989
Bachelor's Degree, Double Major: Public Management/Sociology, 3.6
Stewart County High School 1980 — 1984
La Quinta Inns & Suites July 2015 - Present
Bath & Body Works June 2015 - Present
Little Caesars Pizza December 2014 - July 2015
Kroger February 2014 - December 2014
PL Marketing February 2014 - March 2014
Mexico Chiquito March 2013 - June 2013
Little Rock Marriott April 2013 - May 2013
Kroger September 2012 - February 2013
Skills
Cashiering, Customer Service, Data Entry, Teamwork, Cash Handling Experience, Food Service, Microsoft Office, PowerPoint, Microsoft Excel, Fax, Friendly Personality, Team-oriented, POS, Microsoft Word, Time Management, Sales
Education
Lone Star College-University Park 2015 — 2016
Associate's degree
Eisenhower Senior High School 2004 — 2008
High School
The University of Texas at Dallas
Psychology
Turning Points for Children January 2015 - Present
Zane Middle School August 2013 - May 2014
County of Humboldt August 2012 - May 2013
National Court Appointed Special Advocate January 2010 - December 2012
Redwood Community Action Agency May 2011 - December 2011
Prism Hotels January 2010 - August 2011
La Quinta Inns & Suites January 2009 - January 2010
THINK Together August 2007 - May 2009
C5 Youth Foundation of Los Angeles May 2007 - September 2007
Whittier College August 2005 - May 2007
Skills
Nonprofits, Program Development, Public Speaking
Education
Humboldt State University 2013 — 2014
Master's Degree, Social Work
Humboldt State University 2011 — 2013
Bachelor's Degree, Social Work
La Quinta Inns & Suites March 2015 - Present
Choice Hotels International June 1998 - Present
Zales The Diamond Store December 1996 - May 1998
Pony Computers January 1994 - November 1996
Skills
Microsoft Office, Management, Sales, Marketing, Event Management, Social Media, Marketing Strategy, Event Planning, Budgets, Hospitality, Leadership, Sales Management, Strategic Planning, Hospitality Management, Hospitality Industry, Training, Customer Satisfaction, New Business Development, Account Management, Team Building, Contract Negotiation, Hotels, Hotel Management, Operations Management, Revenue Analysis, Public Speaking, Tourism, Negotiation, Public Relations, Inventory Management, Customer Service
Education
Hospitality Educators 2015 — 2015
Certified Hotel Operator, Hospitality
Choice Hotels International 2012 — 2012
HOST Certification, Hotel/Motel Administration/Management
Georgia State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
La Quinta Inns & Suites November 2013 - Present
Enterprise Consulting Solutions 2013 - 2013
Kelly Healthcare Resources November 2010 - January 2011
Skills
Receptionist Duties, Difficult Situations, Customer Support, Customer Service, Computers, Phone Etiquette, Cash Handling, Medical Records, Phlebotomy, Vital Signs, Medicine, Healthcare, Microsoft Office, Retail, Medical Assisting
Education
DeVry University 2010 — 2015
Bachelor's Degree, Hospitality Administration/Management, 3.5
Delaware County Community College 2007 — 2007
Phlebotomy Technician/Phlebotomist
Delaware County Community College 2005 — 2007
Associate of Science (AS), Medical/Clinical Assistant, 3.5
GlobalTranz September 2015 - Present
Arena Digital, LLC (www.arena.com) January 2012 - Present
101 Distribution July 2011 - Present
Rhino Staging December 2010 - June 2011
La Quinta Inns & Suites December 2008 - August 2009
CBS Companies February 2006 - November 2007
Skills
Music Industry, Music, Music Production, Pro Tools, Sound, Audio Engineering, A&R, Social Media, Recording, Entertainment, Digital Media, Digital Distribution, Logic Pro, Record Labels, Songwriting, Studio Recording, Social Networking, Film, Sound Design, Audio Editing, Composition, Live Sound, Mastering, Film Production, Television, Audio Post Production, Music Licensing, Guitar, Songs, Talent Booking, Final Cut Pro, Music Management, Production Managment, Music Publishing, Video Editing, Social Media Marketing, Photoshop, Facebook Marketing, FTP software, FTP, Graphic Design, Branding, Branding & Identity, Video Production, Marketing, Brand Development, Marketing Strategy, Customer Service, Microsoft Excel, Microsoft Word
Education
Arizona State University 2014 — 2016
Bachelor of Science (B.S.), Information Technology
Phoenix College 2014 — 2014
Associate of Arts (AA)
Phoenix College 2010 — 2012
AAS, Audio Production Technologies
Texas City High School
La Quinta Inns & Suites May 2014 - Present
Self employed April 2009 - Present
Weir Brother Construction March 2002 - March 2009
Polinsky Children Center 2001 - 2003
Skills
Operating heavy..., Surveying, Carpentry, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Customer Service, Leadership, English, Public Speaking
Education
Montana Tech of the University of Montana 2011 — 2017
Occupational Safety and Health Technology/Technician
Novitex Enterprise Solutions May 2014 - February 2015
Comcast Cable June 2012 - May 2013
Cbeyond 2010 - 2012
La Quinta Inns & Suites October 2009 - February 2011
Reliance Communications August 2008 - October 2008
Crimson & Gray August 2006 - October 2008
Highline Community College March 2004 - August 2005
Skills
Direct Sales, Sales, Cold Calling, Salesforce.com, Sales Process, Customer Service, Customer Relations, Customer Retention, B2B, Networking, Customer Satisfaction, Referral Network
Education
Washington State University 2005 — 2009
Bachelor's Degree, Marketing and International Business, 3.0
Highline College 2003 — 2005
Associate's Degree, Business Administration and Management, General
Hotel Management & Consulting Inc. November 2012 - Present
La Quinta Inns & Suites April 2012 - November 2012
Value Place July 2009 - April 2012
Extended Stay America July 2003 - July 2009
Extended Stay America March 2002 - July 2003
Bespak January 2000 - March 2002
Hotel Europa June 1998 - January 2000
US Army April 1994 - April 1998
Education
North Carolina Central University 1999 — 2002
Bachelor of Science (B.S.), Computer Science
College of the Albemarle 1995 — 1997
Associate of Arts (A.A.)
La Quinta Inns & Suites July 2015 - Present
La Quinta Inns & Suites May 2014 - July 2015
Kneaders Bakery and Cafe May 2014 - September 2014
Hyatt Place September 2013 - March 2014
Private Family September 2013 - March 2014
The Historic Madison Hotel, Motel, and Gift Shop May 2013 - August 2013
The Historic Madison Hotel, Motel, and Gift Shop May 2012 - October 2012
Brigham Young University-Idaho: Academic Discovery Center September 2012 - September 2012
McDonald's Corporation May 2012 - July 2012
D.S. Brown Company June 2011 - December 2011
Skills
Time Management, Invoicing, Microsoft Excel, Cash Register, Customer Satisfaction, Teamwork, Training, Tourism, Hospitality, Customer Service, Hotels, Microsoft Office, Event Planning, Front Office, Event Management, Social Media, Microsoft Word, Hospitality Industry, Multi Tasking, Filing, Phone Etiquette, Critical Thinking, Employee Training, Leadership, Organization, Close Attention to..., Communication, Inventory Management, Data Entry, Restaurants, Food & Beverage, Telephone Skills, Food Service, Cashiering, Hospitality Management, Office Administration, Restaurant Management, POS, People Skills, Cash Handling Experience, Team-oriented, Guest Service Management, Resorts, Multi-line Phone, Bartending, Food Preparation, Team Leadership, Retail, Merchandising, Food
Education
Brigham Young University - Idaho 2012 — 2013
Elementary Education and Teaching
Penta Career Center 2010 — 2011
Certificate in, Teaching Professions
Bowling Green High School 2007 — 2011
Diploma
Bowling Green State University 2009 — 2010
Spanish
OTO Development August 2015 - Present
The Saint Hotel New Orleans-Marriott Autograph Collection October 2014 - Present
Best Western International June 2012 - October 2014
La Quinta Inns & Suites March 2009 - June 2012
La Quinta Inns & Suites April 2007 - March 2009
La Quinta Inns & Suites October 2006 - April 2007
La Quinta Inns & Suites August 2005 - October 2006
La Quinta Inns & Suites June 2004 - August 2005
Baymont Inn & Suites 2005 - 2005
Blue Harbor Resort, Sheboygan, WI -New Frontier Property 2004 - 2005
Skills
Hotel Management, Hospitality Management, Revenue Analysis, Yield Management, Hospitality Industry, Pre-opening, Hospitality, Hotels, Food, Resorts, Tourism, Rooms Division, Income Statement, Customer Satisfaction, Meeting Planning, Front Office, Budgets, Profit, Catering, Operations Management, Lodging, Team Building, Forecasting, Property Management..., Banquets, Customer Service, Micros, Sales Management, Hotel Booking, Market Planning, Guest Service Management, Event Management, Employee Relations, Opening Hotels, Restaurants, Recruiting, Rooms Division..., Pre-opening experience, Marketing Strategy, Sales, Account Management, Contract Negotiation, Inventory Management, Event Planning, Certified Hotel..., Food & Beverage, Revenue Forecasting, Restaurant Management, Leisure, OnQ
Education
Lakeland College 2004 — 2010
Bachelor's Degree, Hotel/Motel Administration/Management
Milwaukee Area Technical College 2001 — 2003
Associate's Degree, Hotel/Hospitality Management
La Quinta Inns & Suites March 2014 - Present
Skills
GAAP, Accounting, SEC filings, Auditing, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Financial Reporting, Account Reconciliation, Financial Analysis, Budgets, PeopleSoft, Leadership, Management, Financial Statements, Finance
Education
University of Arkansas at Fayetteville 2004 — 2005
Master of Business Administration (MBA), Finance and Marketing Strategies
Arkansas State University 2000 — 2004
Bachelor of Science (BS), Accounting
Panda Express February 2015 - Present
Five Horizons LLC. December 2010 - February 2015
Frickin Awesome Party Services February 2005 - April 2011
La Quinta Inns & Suites March 2004 - January 2005
39th Wing Incirlik Air Force Base (Swimming Pool) April 2000 - September 2003
Skills
Analysis, Microsoft Office, Management, Business Strategy, Budgets, Marketing Strategy, Mortgage Banking, Strategic Planning, English, Leadership, Mortgage Lending, Program Management, Project Management, Forecasting, Research, Social Media, Teaching, Marketing, Event Management, Business Analysis, Sales, Risk Management, Visio, OpenOffice, Adobe Photoshop, Windows XP
Education
Arizona State University, W. P. Carey School of Business 2011 — 2014
Bachelor of Arts (BA), Business Sustainability, 3.13
Cukurova University Economics 1999 — 2003
Economics
La Quinta Inns & Suites June 2014 - Present
Lao Family Community Development 2012 - 2012
Community Reformed Church July 2009 - October 2010
U.S. Census Bureau April 2010 - August 2010
Alameda County February 2009 - June 2009
Walmart November 2007 - January 2009
Walmart September 2005 - July 2006
Northview Pacific Labs June 1997 - June 2005
Skills
Clerical, Corporations, Local Government, Federal Government, Client Billing, Accounts Receivable, General Office..., Receptionist Duties, Sales Operations, Cash Handling Experience, Cashiering, Cash Register, Cash Receipts, Customer Service, Retail Sales, Business, Accounting, Computer Proficiency, Microsoft Word, Microsoft Excel, Microsoft Office, Proficient Typing Skills, Data Entry
Education
Berkeley City College
Business, Office Technology
La Quinta Inns & Suites June 2014 - Present
Hilton St Louis Airport November 2013 - November 2014
Holiday Inn November 2009 - May 2011
Education
Mountain View College 1992 — 1994
Associate’s Degree, Accounting
La Quinta Inns & Suites April 2015 - Present
Altex Transportation Inc March 2015 - Present
Hlibprom Inc March 2011 - January 2015
Skills
Process Improvement, Management, Supply Chain, Continuous Improvement, Supply Chain Management, Food Packaging, Logistics
Education
National University 'Ivan Franko' , Lviv 2005 — 2010
Master’s Degree, Finance, General
La Quinta Inns & Suites February 2014 - January 2015
Print-O-Stat, Inc. June 2012 - January 2014
Gordon Brothers Water September 2011 - May 2012
AIReS December 2010 - July 2011
Electrolux Major Appliances April 2008 - September 2009
Skills
Customer Service, Account Management, Sales, Sales Management, New Business Development, Cold Calling, Direct Sales, B2B, Sales Process, Solution Selling
Education
Indiana University of Pennsylvania 2003 — 2007
La Quinta Inns & Suites September 2004 - Present
LaQuinta 2004 - Present
LQ Management LLC 2004 - Present
LQ MGMT LLC 2004 - Present
Skills
Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Hotels, Microsoft Office, Front Office, Operations Management, Event Planning, Pre-opening, Event Management, Customer Service, Team Building, Lodging, Strategic Planning, Revenue Analysis, Budgets, Meeting Planning, Resorts, Tourism, Food & Beverage
Education
Dallas Baptist University
La Quinta Inns & Suites August 2014 - Present
Holiday Inn Portland South Hotel & Convention Center January 2012 - Present
Salishan Spa and Golf Resort July 2012 - November 2013
Aflac December 2010 - July 2012
Staybridge Suites Portland July 2007 - November 2010
Vesta Hospitality Group June 2007 - November 2010
Sunstone Hotels February 2005 - May 2007
Marriott Hotels October 1998 - February 2005
Marriott International 1998 - 2002
Skills
Sales Management, Contract Negotiations, Account Management, Hospitality Professional, Catering, Meeting Planning, Contract Negotiation, Hospitality, Hospitality Management, Time Management, Hotels, Sales, Trade Shows, Customer Satisfaction, Customer Service, Food & Beverage, Event Planning, Event Management, Tourism, Budgets, Hospitality Industry, Restaurants, Marketing, Team Building, Resorts, Banquets, Revenue Analysis, Hotel Management, Corporate Events, Front Office
Education
University of Florida 1987 — 1989
criminal justice major, Criminalistics and Criminal Science
Edison Community College 1985 — 1987
AA, Criminal Justice
Barron Collier High 1981 — 1983
High School/Secondary Diplomas and Certificates
Target March 2015 - Present
Target March 2013 - March 2015
Target October 2005 - March 2013
Maxim Healthcare Services 2004 - 2005
La Quinta Inns & Suites 2000 - 2004
Skills
Customer Service, Retail, Process Scheduler, Inventory, Shipping, Data Entry, Employee Relations, Team Building, Logistics, Microsoft Excel, Microsoft Word, Operations Management, Process Improvement, Microsoft Office, Inventory Control, Training, Hiring, Recruiting, Loss Prevention, Distribution Center..., Performance Management, Leadership Development, Supply Chain Management, Warehousing, Supply Chain
Education
California State University-Bakersfield 2000 — 2003
Bachelor of Science (BS), Business Administration and Management, General
College of Southern Idaho 1998 — 2000
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
La Quinta Inns & Suites September 2011 - Present
La Quinta Inn & Suites October 2009 - September 2011
InterContinental Hotels Group 2009 - 2009
IHG 2001 - 2008
Bristol Hotels & Resorts 1998 - 2000
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Food & Beverage, Pre-opening, Customer Service, Yield Management, Account Management, Guest Service Management, Operations Management, Front Office, Forecasting, Rooms Division, Property Management..., Tourism, Pricing, Resorts, Meeting Planning, Lodging
Education
Cornell University 1988 — 1992
Bachelor of Science (B.S.), Hotel Administration
La Quinta Inns & Suites July 2015 - Present
Laquinta Inn & Suites March 2014 - Present
La Quinta October 2013 - March 2014
Starwood Hotels & Resorts Worldwide, Inc. February 2012 - October 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2009 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. January 2008 - 2009
Starwood Hotels & Resorts January 2007 - January 2008
Caesar’s Cove Haven September 2003 - January 2007
Caesar’s Cove Haven June 1999 - September 2003
Skills
Hospitality, Hospitality Industry, Rooms Division, Hotel Management, Front Office, Banquets, Pre-opening, Resorts, Micros, Hospitality Management, Hotels, Revenue Analysis, Yield Management, Event Management, Food & Beverage, MICROS
Education
Strayer University-Georgia 2012 — 2014
Bachelor's degree, Business Administration and Management, General, Bachelors in Buisness (B.S)
Northampton Community College 1999 — 2002
Hospitality, Hotel/Motel Administration/Management, Associate in Science Degree (AS)
Wallenpaupack High School 1996 — 1999
High School Diploma, Foods, Nutrition, and Wellness Studies, General, 12
La Quinta Inns & Suites
Skills
Customer Service, Public Speaking
Education
Appalachian State University 2010 — 2013
Theater, Communications
Drew University 2008 — 2012
The Galloway School 2004 — 2008
High School
La Quinta Inns & Suites 2015 - Present
Residence Inn by Marriott 2011 - 2015
Courtyard by Marriott March 2008 - March 2010
Hilton Garden Inn March 2006 - March 2008
Hilton Garden Inn October 2000 - March 2006
Hilton Garden Inn August 1999 - October 2000
Governor Morris Hotel January 1991 - January 1995
Somerset Hilton Hotel May 1987 - January 1991
Skills
OnQ, Hospitality Industry, Hotels, Pre-opening experience, Hospitality Management, Customer Service, OnQ R&I, Revenue Analysis, Tourism, Rooms Division, Yield Management, Micros, Food & Beverage, Lodging, Opening Hotels, Hotel Booking, Property Management..., Extended Stay Sales, Extended Stay, Pre-opening
Education
New England College 1985 — 1989
BA, Marketing/Management
Raritan Valley Community College
Tourism and Travel Services Management
Diamond Resorts International® September 2013 - Present
La Quinta Inns & Suites October 2009 - September 2013
Mehdenia Corporation May 1999 - December 2009
Four Seasons Resort Scottsdale June 2002 - June 2009
Skills
Event Management, Hotels, Process Scheduler, Resorts, Customer Satisfaction, Restaurants, Tourism, Rooms Division, Pre-opening, Hiring, Hospitality Management, Yield Management, Budgets, Hospitality Industry, Marketing, Fine Dining, Hospitality, Food & Beverage, Opera, Property Management..., Menu Development, Event Planning, Hotel Management, Revenue Analysis, Customer Service, Catering, Banquets, Restaurant Management, Meeting Planning, Micros, Front Office, Management, Training, Opening Hotels, Guest Service Management, Concierge Services
Education
Florida State University 1990 — 1992
Business Management
Pillar Hotels & Resorts January 2015 - Present
Pillar Hotels & Resorts January 2014 - December 2014
La Quinta Inns & Suites January 2012 - December 2013
LQ Management LLC September 2005 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. July 1999 - August 2005
Funjet Vacations 1988 - 1995
Skills
Hospitality, Hotels, Hospitality Management, Revenue Analysis, Hotel Management, Event Planning, Team Building, Hiring, Sales Management, Contract Negotiation, Delphi, Yield Management, Sales, Hospitality Industry, OnQ, Convention Services, Food & Beverage, Resorts, Meeting Planning, Property Management..., Trade Shows
Education
Drake University 1978 — 1982
BA, Journalism
Centralized Showing Service May 2015 - Present
The Home Depot March 2005 - June 2015
Argosy Casino 2004 - 2005
Hampton Inn & Suites by HILTON 2003 - 2004
La Quinta Inns & Suites 2002 - 2003
Red Roof Inn 1998 - 2002
Skills
Call Center, Forecasting, Customer Service, Management, Workforce Management, Customer Satisfaction, Process Improvement, Time Management, Operations Management, Performance Management, Training, Cross-functional Team..., Call Centers, Outlook, Analysis, Customer Experience, Hiring, Retail, Vendor Management, Coaching, Process Scheduler, Inventory Management, Leadership, Team Leadership, Team Building, Microsoft Word, Microsoft Excel, PowerPoint, Strategic Planning, Employee Training, Employee Relations, Inventory Control, Sales, Merchandising, Workforce Planning
Education
University of Phoenix 2003 — 2007
Business Administration and Management, General
Louisiana State University 1991 — 1995
Psychology
Courtyard by Marriott July 2008 - Present
La Quinta Inns & Suites January 2000 - June 2008
DoubleTree by Hilton 1999 - 2000
Sheraton 1992 - 1999
Skills
Hotels, Sales, Negotiation, Yield Management, Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Meeting Planning, Catering, Contract Negotiation, Marketing Strategy, Trade Shows, Customer Service, Tourism, Account Management, Convention Services, Time Management, Lodging, Menu Development, Event Management, Corporate Events, Training, Event Planning, OnQ, Property Management..., Hotel Booking
Education
University of Missouri-Columbia 1982 — 1986
Major, Literature and Philosophy
Northern Arizona University 1970 — 1975
Major, Liberal Arts
La Quinta Inns & Suites September 2014 - January 2015
ADC LTD NM 2011 - 2014
NetGain corporation 2002 - 2011
Skills
Customer Service, Leadership, Management, Microsoft Office, Strategic Planning
Education
National American University-Albuquerque 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Argosy university online 2011 — 2013
Master of Science (MS) not yet completed, Forensic Psychology
New Mexico Highlands University 1995 — 1999
Bachelor's, Business Management
La Quinta Inns & Suites 2008 - Present
SpringHill Suites by Marriott 2003 - 2008
Holiday Inn 1999 - 2002
Skills
Hotels, Hospitality Industry, Marketing, Sales, Revenue Analysis, Hospitality Management, Hotel Management, Food, Yield Management, Coaching, Front Office, Tourism, Forecasting, Training, Public Relations, Hospitality, Pre-opening, Market Planning, Team Building, Marketing Strategy, Employee Relations, Recruiting, Human Resources, Leadership Development, Catering, Talent Acquisition, PeopleSoft, Rooms Division, Banquets, Lodging, Food & Beverage, Property Management..., Hotel Booking, Restaurants, Opening Hotels, Convention Services, Guest Service Management, Hiring, Concierge Services, Revenue Forecasting, Hotel Administration, Meeting Planning, P, Banquet Operations, Leisure, Microsoft Word, Online Travel, Food Service, Incentive Travel, Culinary Skills
Education
Central Piedmont Community College 1988 — 1990
AA, Hotel Restaurant Management
Johnson & Wales University 1987 — 1989
Restaurant/Food Services Management
Hana Ko. Express Couriers April 2011 - Present
La Quinta Inns & Suites April 2003 - September 2007
Skills
Hospitality, Team Building, Transportation, Strategic Planning, Time Management, Customer Service, Event Management, B2B, Freight, Event Planning, Management, Microsoft Office, Operations Management, Negotiation, Sales, Budgets, Leadership, Customer Satisfaction, Sales Management
Education
Full Sail University 1998 — 1999
ASSOCIATES, FILM & VIDEO PRODUCTION
La Quinta Inns & Suites October 2013 - Present
Best Western Savannah Gateway March 2013 - May 2015
Howard Johnson August 2008 - January 2013
Howard Johnson at Tybee Island August 2008 - January 2013
Red Carpet Keim Advantage November 2005 - April 2008
H&R Block Financial Advisors January 1994 - January 2004
Education
Bay Arenac Skill Center
Subject-Graphic Arts
Bay City Central High School
General Studies
Bayshire Cosmetology School - Bay City MI
License, Cosmetology, Barber/Styling, and Nail Instructor
Delta College
Psychology, Typing
La Quinta Inns & Suites October 2014 - Present
Ramada Grand Dakota Lodge & Conference Center August 2013 - October 2014
Multi-Systems Inc. November 2007 - June 2013
Grand Dakota Lodge & Conference Center May 2002 - November 2007
Skills
Property Management..., Hospitality, Revenue Analysis, Hotels, Software Documentation, Product Management, Project Management, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Customer Service, Management, Team Building, Customer Satisfaction, Leadership, Budgets, Human Resources, New Hire Training, Hotel Administration, Personnel Management, Microsoft Office, Microsoft Excel, Microsoft Word, Business Administration, Reservations, Customer Experience, Customer Relations, Outlook, Guest Service Management, Strategic Planning, Training, Time Management
Education
The University of North Dakota 2001 — 2008
MBA, Business Administration
Dickinson State University 1999 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Williston State College 1997 — 1999
Associate of Arts (A.A.), Associate of Science (A.S), General Studies
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Robert Half Finance & Accounting April 2014 - November 2014
Attack! 2014 - 2014
The FulServ Group, LLC December 2012 - March 2013
Jackson Hewitt Tax Service Inc. January 2011 - February 2013
Carranco & Lawson, P.C. April 2007 - January 2011
Trinidad Benavides, CPA January 2007 - April 2007
La Quinta Inns & Suites October 2004 - December 2006
Skills
Tax, Payroll, Accounts Payable, Accounting, Accounts Receivable, Tax Preparation, Financial Statements, Bookkeeping, Income Tax, Bank Reconciliation, Tax Returns, Sales Tax, Payroll Taxes, Preparation, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Account Reconciliation, General Ledger
Education
Texas A&M International University 2007 — 2009
Master of Professional Accountancy (MPAcc), Professional Accountancy
Texas A&M International University 2001 — 2006
Bachelor of Business Administration (BBA), accounting
Laredo Community College 2003 — 2005
Associate of Arts degree (A. A.), Business Administration and Management, General
Vidal M. Trevino Magnet School of Communications 1999 — 2002
Fine Arts, Dance
Xerox Corporation January 2013 - Present
Xerox 2010 - 2013
Xerox 2006 - 2008
Xerox January 2005 - January 2006
Xerox January 2003 - 2005
Inflow 2000 - 2002
La Quinta Inns & Suites 1998 - 2000
La Quinta Inns & Suites 1997 - 1998
Bristol-Myers Squibb 1995 - 1997
La Quinta Inns & Suites 1993 - 1995
Skills
Solution Selling, Printers, Sales, Account Management, Business Development, B2B, Direct Sales, Lead Generation, Sales Process, Strategic Partnerships, Channel Partners, Cold Calling, SaaS, Professional Services, Salesforce.com
Education
Binghamton University 1988 — 1992
Bachelor of Arts (BA), English and Business and minor in Spanish Language, 16
La Quinta Inns & Suites August 2009 - Present
BP February 2006 - May 2009
Walgreens September 2006 - May 2007
The Wendy's Company January 2005 - March 2006
Skills
Customer Service, Teller Operations, Telecommunications
Education
Deerfield Beach High 2000 — 2004
High School
Everest University-Pompano Beach
Associate's Degree, Business, Management, Marketing, and Related Support Services
Flip Flop Shops February 2010 - January 2015
Water Works Lawn and Irrigation September 2007 - January 2010
Courtyard by Marriott March 2005 - March 2007
La Quinta Inns & Suites March 2003 - January 2005
Just for fun boat rentals and sales January 2000 - May 2003
American Pro Diving Center Inc October 1999 - January 2000
Education
Stephen F. Austin State University 1998 — 1999
Business Administration and Management, General
Lon Morris College 1996 — 1998
Associate’s Degree, General Studies
Ivie April 2014 - Present
Rent-A-Center June 2012 - September 2013
America's CAR-MART, Inc. November 2010 - February 2012
RE/MAX January 2005 - August 2009
La Quinta Inns & Suites August 2007 - February 2009
Studio 6 February 2002 - December 2004
Comfort Inn May 2000 - December 2002
Microtel Inn and Suites April 1998 - November 1999
Comfort Suites January 1997 - April 1998
Skills
Account Management, Management, Accounts Receivable, Accounts Payable, Sales, Training, Customer Service, Team Building, Inventory Management, Inventory Control, Employee Training, Payroll, Sales Management, Refinance, Team Leadership, Marketing Strategy, New Business Development, Onboarding, Labor Management, Tax Returns, Financial Statements, General Ledger, A/R collections, Skip Tracing, Analytic Problem Solving, Invoicing, Cash Management, Accounting, Bookkeeping, Time Management, Budgets, Account Reconciliation, Hotel Management, Real Estate License, Profit & Loss Management, Yield Management, Quality Assurance, Microsoft Dynamics GP, Kronos Timekeeping, PeopleSoft, Ultipro, Concur, Profit Margins, Citrix
Education
Central Methodist University-College of Liberal Arts & Sciences
Bachelor’s Degree
Mineral Area College
Associate of Arts (A.A.)
Ameriprise Financial Services, Inc. August 2014 - Present
Anoka Hennipen School District #11 October 2013 - May 2015
Cardia Inc. January 2014 - July 2014
Graves Hospitality March 2013 - February 2014
La Quinta Inns & Suites June 2012 - March 2013
Marriott March 2012 - May 2012
Carthage College February 2012 - May 2012
Macalester College December 2010 - January 2011
Education
Carthage College 2008 — 2012
Bachelor of Arts (BA)
College International de Cannes 2011 — 2011
N/A
Universitat d'Alacant / Universidad de Alicante 2010 — 2010
N/A
Anoka High School 2004 — 2008
High School Diploma
Howard Payne University August 2013 - Present
Superior Essex March 2012 - May 2012
La Quinta Inns & Suites October 2009 - May 2010
Kohler Co. February 2008 - January 2009
United States Marine Corps April 2003 - June 2007
Eckerds January 1999 - November 1999
Skills
Leadership, Military, Team Building, Communication, Operations Management, Leadership Development, Supervisory Skills, Logistics, Budgets, Computer/Technical..., Time Management, people skills, Priority Management, Customer Satisfaction, Microsoft Excel, Daily Reports, Performance Reporting, Process Improvement, Troubleshooting, Microsoft Project, Microsoft Word, PowerPoint, Data Entry, Bookkeeping, Team Leadership, Retail Sales Experience, Business Initiatives, Booking Systems, Problem Solving, Customer Service, Computer Proficiency, Microsoft Office, Critical Thinking, Social Networking, Sales, Public Relations, Training, Public Speaking, Telephone Skills, Strategic Planning, Security, Inventory Management, Research, Cashiering, Event Planning, Customer Experience, Windows, Forecasting, Employee Benefits
Education
Howard Payne University 2012 — 2016
Bachelor of Business Administration (BBA), Managment, Junior
Bangs
Brownwood High School
Diploma
La Quinta Inns & Suites October 2014 - Present
South Seas Hotel January 2013 - October 2014
Doral Golf Resort and Spa, a Marriott Resort January 2008 - June 2012
Trump National Doral 2012 - 2012
Gourmet USA, LLC December 2010 - December 2011
RC Productions, Inc. 2010 - 2011
The Ritz Carlton Key Biscayne 2007 - 2007
Skills
Hospitality Management, Customer Service, Strategic Planning, Business Service..., Budgets, Recruiting, New Business Development, SOP authoring, SOP development, Public Speaking, Negotiation, Event Planning, Live Event Producer, Customer Liason, Event Management, Website Development, Computer Information..., Microsoft Office, Team Building, Building Relationships, Managing Distribution..., Guest Service Management, Employee Training, Guest Services, Hospitality, Hotels
Education
Florida International University - College of Business
Business Administration, Management and Operations
University of Puerto Rico-Mayaguez
Management Information Systems and Services
La Quinta Inns & Suites January 2015 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint
Education
McMurry University 2011 — 2015
La Quinta Inns & Suites June 2015 - Present
PMAM Corporation January 2013 - June 2015
Oce April 1999 - December 2012
Ouachita Office of Family Support 1997 - 1998
Skills
Spreadsheets, Training, Scanners, Salesforce.com, Lotus Notes, Outlook, Photocopier, Data Entry, Administrative..., Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Word, Sales Operations, Fax, Office Administration, Office Equipment, OASIS, eCopy, Digital Printing, Microsoft Office, Adobe Acrobat, Inventory Management, Document Imaging, Account Reconciliation, File Management, Multi-line Phone, Time Management, Accounts Receivable, Calendaring, Travel Planning, Email Clients, CRM databases, Executive Calendar..., RFP, Voice Mail, Email, Proposal Support, Office Management, PeopleSoft, Kronos Timekeeping
Education
Grambling State University 1993 — 1997
Bachelor of Arts (B.A.), Psychology & Sociology
La Quinta Inns & Suites April 2015 - Present
Baymont Inn & Suites August 2013 - April 2015
GNI MGMT August 2006 - July 2013
Extended Stay Hotels December 2004 - June 2006
Accor December 2002 - December 2004
Skills
Hotels, Hospitality, Strategic Planning, Operations Management, Budget Forecasts, Revenue Analysis, Yield Management, Extranet, Staff Management, Exceeding Customer..., Brand Management, Cost Control, Online Reputation..., Direct Sales, Community Outreach, Management, Hotel Management, Opening Hotels, Sales Management, Event Management, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Front Office, Tourism
Education
Southern Arkansas University 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management Information Systems
Southwest Missouri State University 1998 — 1999
La Quinta Inns & Suites July 2014 - February 2015
Advantage Sales & Marketing June 2013 - September 2013
Standard Chartered Bank March 2013 - June 2013
Legal Aid Council of Nigeria March 2012 - March 2013
Thresholds 2011 - 2012
Chicago State Book Store September 2010 - August 2011
Exclusive Promotions, Inc. 2011 - 2011
Skills
Telephone Skills, Office Management, Time Management, Microsoft Office, Process Scheduler, Clerical Skills, Event Management, Training, Data Entry, Human Resources, Filing, Appointment Scheduling, Development & delivery..., Photography, Promoters, Data Analysis, Advertising, Customer Service, Customer Satisfaction, Budgets, PowerPoint, Microsoft Excel, Management, Research, Analysis, Leadership, Microsoft Word, Recruiting
Education
Keller Graduate School of Management of DeVry University 2015 — 2015
Graduate Certificate, Human Resources Management and Services
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Human Resources
Chicago State University 2009 — 2011
Bachelor of Arts (B.A.), Psychology
City Colleges of Chicago-Olive-Harvey College 2006 — 2008
Associate of Arts (A.A.), Psychology
Platt College July 2015 - Present
South Texas Vocational Technical Institute September 2014 - July 2015
MarketStar October 2013 - September 2014
Holiday Inn Hotel & Suites August 2013 - September 2014
ActionLink December 2012 - July 2013
A Touch of Bliss Massage Therapy November 2009 - May 2013
La Quinta Inns & Suites May 2010 - November 2012
T-Mobile April 2003 - June 2006
Skills
Customer Service, Interpersonal Skill, People Skills, Communication Skills, Sales, Front Office, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Property Management..., Revenue Analysis, Resorts, Hotel Booking, Guest Service Management, Team-oriented, Work Independently with..., Computer Repair, Computer Hardware, Product Marketing, Microsoft Office, Windows, Android, Software Installation, Auditing, Phone Etiquette, Training, Typing, Therapeutic Massage, Chair Massage, Office Equipment..., Highly motivated..., Listening to customers
Education
South Texas Vocational Technical Institute-McAllen 2009 — 2009
Certification for Massage Therapy, Professional Massage Therapy, 3.77 GPA
Mission High School 1996 — 1999
Diploma, Honors & Texas Scholar
La Quinta Inns & Suites December 2011 - Present
Ramada Inn December 2011 - Present
Omni La Costa Resort and Spa April 2007 - May 2009
Skills
Customer Service, Hospitality, Sales, Conflict Resolution, Front Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Cash Handling, Filing, Professional Phone..., Public Speaking, Concierge Services, Hotel Management, Problem Solving, Social Media, Reservations
Education
San Diego State University-California State University 2013 — 2014
Professional Certificate in the Business of Craft Beer
MiraCosta College 2011 — 2014
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
MiraCosta College 2007 — 2007
High School, High School Certificate of Competence Program
Omni Hotels & Resorts February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2010 - February 2015
La Quinta Inns & Suites November 2009 - March 2010
Atrium Suites Hotel Las Vegas September 2001 - November 2007
Education
Niagara University
Bachelor's Degree, Hotel/Motel Administration/Management
Westwind School or Aeronautics
Commercial Pilot's License, Aviation
La Quinta Inn & Suites February 2013 - Present
La Quinta Inns & Suites 2010 - 2014
Education
Eastern New Mexico University 1987 — 1992
Bachelor of Science (B.S.), Communication and Media Studies
New Mexico Military Institute 1983 — 1986
La Quinta Inns & Suites October 2013 - Present
Station 271 Arrowbear Ca April 2003 - December 2006
Deep Creek Drive Inn February 2002 - June 2005
Big Bear Cool Cabins January 2002 - November 2003
Skills
Customer Service, Housekeeping, Medical Assisting, Food & Beverage, hotel front desk, Financial Audits
Education
San Jacinto College 2010 — 2011
Associate's degree, Mathematics
College of the Desert 1989 — 1990
high school, Mathematics
La Quinta Inns & Suites May 2013 - Present
Skills
SQL, C++, customer service
Education
Arkansas Tech University 2011 — 2015
Associate's degree, Information Technology
Arkansas Tech University 2011 — 2015
Information Technology
Quality Inn & Suites April 2015 - Present
La Quinta Inns & Suites October 2011 - December 2014
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Food & Beverage, Pre-opening
Education
CollegeAmerica 2013 — 2016
Associate’s Degree, Medical Office Assistant/Specialist
CBOE High School 1999 — 2001
High School, General Studies
La Quinta Inns & Suites Deli AssociateWalmartMay 2011 - Present
Education
Indiana University—Purdue University Fort Wayne
Pre-Veterinary Studies
Hilton Hotels & Resorts January 2013 - Present
La Quinta Inns & Suites June 2012 - December 2013
Islands Fine Burgers & Drinks February 2011 - June 2012
Education
Baylor University 2012 — 2015
International Studies, International/Global Studies, Bachelor's
Irvine Valley College 2011 — 2012
International Studies, Pre Law, Bachelor's
La Quinta Inns & Suites Front Desk ClerkLa Quinta Inns & SuitesNovember 2014 - Present
Compass Eurest Dining Services June 2014 - November 2014
Outback Steakhouse November 2012 - July 2014
Newport Aquarium February 2011 - November 2012
Education
Miami University 2013 — 2014
Incomplete, Psychology, 3.5-4.0
Fairfield High School 2010 — 2014
Diploma, 3.5-4.0
United States Steel Corporation January 2015 - Present
Highmark Blue Cross Blue Shield July 2012 - December 2014
La Quinta Inns & Suites May 2011 - July 2012
Walmart April 2006 - March 2011
Sitel Corporation February 2004 - March 2005
Skills
Customer Service, Pension Administration, Customer Loyalty, Management, Problem Solving
Education
Community College of Beaver County 2001 — 2002
Associate's degree, Business Administration and Management, General