Language Line Services
Industry: Company
DescriptionFounded: 1982 Subsidiaries: Pacific Interpreters, Language Line Holdings II, Inc, Language Line Holdings, Inc. Parent organization: Teleperformance
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Language Line Services Employees
Pacific Metrics May 2015 - Present
CTB/McGraw-Hill March 2010 - January 2015
McGraw-Hill Education CTB June 2007 - March 2010
McGraw-Hill Education CTB January 2006 - June 2007
McGraw-Hill Education CTB March 2005 - January 2006
Language Line Services August 2003 - March 2005
Enterprise Rent-A-Car January 2001 - August 2003
Skills
Process Improvement, Program Management, Cross-functional Team..., Vendor Management, Project Management, PMP, Change Management, PMO, Business Process..., Visio, Business Analysis, SDLC, Strategic Planning, Team Building, Software Project..., MS Project, Management
Education
California State University-Monterey Bay 1998 — 2001
B.S., Business Management
Heald College January 2013 - July 2013
Monterey Department of Probation January 2013 - July 2013
Language Line Services November 2008 - May 2011
Language Line Services July 2007 - November 2008
Skills
Customer Service, Interpreting, Research, Event Planning, Public Speaking, Training, Social Networking, Social Media, Spanish, Editing, Proofreading, Linguistics, Marketing, Management, Translation, Multilingual, Account Management, English, Localization, Foreign Languages, Payroll, Software Documentation, Marketing Communications, Graphic Design, Advertising, Globalization, Access, Salesforce.com, System Administration, Coordination, Intercultural..., Client Relations, Business and Industry..., Disciplined Execution..., Strategic Thinking and..., Demonstrate..., Exceptional..., Leads/Embraces Change, Personal Accountability..., Client Focus, Managing Business
Education
Heald College Salinas 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 4.0
Heald College 2000 — 2003
Associate in Applied Science Degree, Computer Technology
OneFire Media Group February 2014 - Present
Caterpillar Panama Services November 2011 - February 2013
Caterpillar Panama Services April 2011 - November 2011
Caterpillar Panama Services May 2008 - April 2011
Caterpillar Panama Services June 2006 - May 2008
Medical Staffing Solutions July 2005 - June 2006
Medical Staffing Solutions July 2005 - June 2006
Language Line Services September 2002 - July 2005
Language Line Services March 2002 - September 2002
Centro Ortopedico Paitilla January 2000 - January 2001
Skills
Six Sigma, Employee Benefits, Change Management, Payroll Services, Corporate Communications, Organizational Learning, HRIS, Business Process, Strategic Planning, Microsoft Office, PeopleSoft, Consecutive Interpreting, Bilingual, Recruiting, Call Centers
Education
Universidad Latinoamericana de Comercio Exterior 2003 — 2005
MBA, Organizational Leadership, Summa Cum Laude
Universidad Catolica Santa Maria La Antigua 1997 — 2002
Engeneering, Industrial Engineering
Instituto Episcopal San Cristobal 1991 — 1996
Bilingual Bachelor, Science & Arts
SQA Group April 1997 - Present
Independent March 1997 - Present
ODC Productions July 1987 - Present
PMO - Dr. Eugene C. Rajaratnam December 2011 - January 2013
Language Line Services April 2001 - October 2010
Novalogic September 2003 - October 2004
Columbia College-Hollywood August 1997 - June 2000
King Aviation February 1996 - March 1997
Selleck Properties February 1993 - November 1994
IBM-Security Pacific Automation Corporation May 1991 - November 1992
Skills
PMP, PMP Trainer, Training, Coaching & Mentoring, Agile Methodologies, Agile Project Management, SCRUM Master, Business Analysis, Project Portfolio..., Business Development, Consulting, Leadership, Team Leadership, Strategic Planning, Project Planning, Proposal Writing, Security, Software Project..., Software Development, ISO 9000, ANSI/IEEE, Quality Assurance, Certified Software..., Testing, Webmaster Services, Social Media, Social Media Marketing, Analysis, Strategy, Marketing, Multimedia, Media Production, Production Support, Musicians, Music Production, Music Publishing, Rotorcraft, Helicopters, Commercial Privileges, Aerial Photography, Interpreting, Translation, Program Management, Project Management, Management, Six Sigma, Lean Management, ISO 12500, PMBOK, PMO Development
Education
Embry-Riddle Aeronautical University-Worldwide 2014 — 2015
Technical Management Info Systems, Engineering Sciences
Columbia College - Hollywood 1998 — 2000
Multimedia Production
Mt. Sierra College 1997 — 2000
Multimedia Technology
Pasadena City College 1998 — 1999
Film Production and Directing
Sound Master Audio and Video Institute 1996 — 1997
Certificated Recording Engineer, Audio Engineer
Moorpark College 1982 — 1983
Computer Science
Los Angeles Pierce College 1980 — 1982
Music, Real Estate
Grab the Gold, Inc. April 2015 - Present
Wyndham Vacation Ownership November 2014 - March 2015
Wyndham Vacation Ownership October 2013 - April 2014
Marriott Vacations Worldwide Corporation April 2013 - October 2013
AutoZone June 2012 - April 2013
Language Line Services February 2012 - April 2012
Permanent General March 2011 - August 2011
AutoZone July 2010 - December 2010
US Army April 2004 - October 2010
Skills
Bilingual-Spanish, Customer Service, Military, Supervisory Skills, Access, Microsoft Office, Accounts Receivable, Accounting, Sales, Teamwork, Logistics, Invoicing, Microsoft Excel, Call Centers, Retail, Networking, Insurance, Finance, Leadership, Public Speaking, Training, Inventory Management, Customer Satisfaction, Security Clearance, Data Entry, Operations Management, Time Management, Analysis, Team Building, Administration, Outlook, Spanish, PowerPoint, Payroll, Microsoft Word, Office Administration, Telephone Skills, Risk Management, Human Resources, Inventory Control, Employee Relations, Employee Training, Office Management
Education
American Military University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
ITT Technical Institute-Indianapolis 2014 — 2015
Associates Degree, Criminology and Forensic Technology
Department of Public Social Service at Los Angeles County June 2014 - Present
Language Line Service November 2012 - Present
ETA ADVERTISING April 2012 - Present
vision 21 March 2013 - October 2013
Language Line Services December 2012 - April 2013
China central TV July 2010 - November 2012
Paragon Language Services, Inc. May 2012 - October 2012
Paragon Language Service May 2012 - October 2012
Silver Saddle Ranch and Club February 2012 - September 2012
Chinese Daily News November 2003 - April 2010
Skills
Translation, Marketing Strategy, marketing, public..., Blogging, Video Production, Media Production, Final Cut Pro, Creative Writing, Video Editing, Editorial, Proofreading, Social Media, Public Relations, Broadcast Television, Adobe Audition, Investigative Reporting, Voice Over, Video, Digital Media, Web Content, Avid, Corporate Communications, Ap Style
Education
Cal State Fullerton 1999 — 2001
master, mass communication
California State Fullerton
Master of Art; Bachelor of Journalism
Wu Han University
wu han university
bachlor, journalist
Jillmark, Inc. January 2015 - Present
V Shammas September 2012 - Present
Evolutionate September 2011 - September 2012
Language Line Services September 2009 - September 2011
Cyberage Internet Services February 2008 - September 2009
Medtronic January 2007 - February 2008
Los Angeles Unified School District January 2006 - January 2007
Skills
Graphic Design, Photoshop, Mobile Applications, HTML, Web Design, English, Sketching, Customer Service, Photography, Greek, Mac OS X, Logo Design, Public Speaking, User Interface Design, Creative Direction, Art, Social Media, Social Media Marketing, Social Networking, Microsoft Office, Adobe Muse, Illustrator, Dreamweaver, Team Leadership, Training
Education
California State University-Northridge 2001 — 2006
Bachelor of Arts (B.A.), Biology
North Hollywood High School 1997 — 2001
High School Diploma, GED
Freelance Court-Certified Spanish Interpreter May 1998 - Present
Lionbridge November 2013 - Present
Dana Markiewicz May 1998 - Present
ProZ.com 2005 - 2013
Language Line Services 1995 - 1998
Skills
Spanish, Foreign Languages, English, Language Services, Editing, Interpreting, Legal Translation, Medical Translation, Immigration Law, Wordfast, Simultaneous..., Linguistics, Translation, Multilingual, Technical Translation
Education
Southern California School of Interpretation 2013 — 2014
Court Interpreting; preparation for California State Court Interpreter Examination
California State University-Los Angeles 1995 — 1996
Court Interpreting, Spanish, Legal Interpretation
University of California, Los Angeles
C.Phil., History, Latin American Studies
Hewlett-Packard October 2010 - October 2013
Language Line Services May 2005 - October 2010
Flags June 2003 - November 2004
Intercontinental Miramar Panama August 1998 - May 2003
Skills
Recruiting strategies,..., Recruiting, Sourcing, Team Leadership, Talent Management, Interviews, College Recruiting, Temporary Placement, Sales, Strategic Planning, Customer Service, Teamwork, Networking, Strategic Sourcing, Time Management, Vendor Management, Human Resources, Internet Recruiting, Performance Management, Talent Acquisition, Technical Recruiting, Team Management, Management, Employee Relations, Spanish, Change Management, Training, Advertising, Business Strategy, Negotiation, Organizational..., Program Management, Process Improvement, CRM, Leadership, Applicant Tracking..., Benefits Negotiation, Business Process..., Contract Recruitment, Cross-functional Team..., Employee Engagement, Employee Training, Hiring, Outsourcing, Screening, Screening Resumes, Strategy, Team Building
Education
AlphaConsulting 2011 — 2012
Associate's Degree, Project Management
Universidad Latinoamericana de Ciencias y Tecnologia 2002 — 2005
Bachelor's degree, Hotel, Motel, and Restaurant Management
Christian Louboutin March 2014 - Present
Jil Sander March 2012 - March 2014
LF USA November 2010 - January 2012
Lafayette 148 NEW YORK September 2008 - November 2010
Language Line Services August 2008 - November 2010
Skills
Analytical Skills, Problem-Solving/Reasonin..., Computer/Technical..., Word, SAP, Photoshop, InDesign, Excel, PowerPoint, Flash, Microsoft Office, Accounts Receivable, Outlook, Accounting, Customer Service, Retail, Customer Relations, Quickbooks, Financial Analysis, Spreadsheets, Financial Reporting, Analysis, Negotiation, Adobe Acrobat, Research, English, Problem Solving, Strategic Planning, Billing, Invoicing, General Ledger, QuickBooks, Microsoft Excel, Account Reconciliation, Microsoft Dynamics SL, Blue Cherry
Education
Baruch College 2004 — 2008
Bachelor of Business Administration (BBA), Finance, General, Corporate Fiance
City University of New York-Baruch College - Zicklin School of Business 2004 — 2008
BS, Finance - Corporate Finance
Intertek September 2013 - Present
Kaiser Permanente April 2012 - September 2013
Language Line Services April 2012 - September 2012
GrafTech International August 2010 - December 2010
Case Western Reserve University February 2010 - August 2010
GrafTech International January 2009 - August 2009
Case Western Reserve University September 2008 - December 2008
Skills
Solidworks, Microsoft Office, Matlab, Microsoft Excel, PowerPoint, Web Application Design, User Acceptance Testing, Adobe Acrobat, Microsoft Word, Mac OS, C#, Lotus Notes
Education
Case Western Reserve University 2007 — 2011
Bachelor of Science, Biomedical Engineering-Biomechanics
South China Agricultural University 2005 — 2007
Automation
Miami New Realty March 2012 - Present
Inlingua September 2010 - April 2012
Proximo Games February 2009 - October 2010
Language Line Services October 2000 - May 2008
Thomas E. Beck & Associates September 1993 - October 2000
Law Offices of Charles L. Ward April 1986 - May 1993
Skills
Spanish, English, Customer Relations, Public Relations, Negotiation, Customer Service, Teamwork, Business Strategy, Social Media, Microsoft Excel, Sales Management, Business Planning, PowerPoint
Education
California State University-Los Angeles 2002 — 2008
BA, Management
Glendale Community College 1995 — 2002
AA, English
University of California, Los Angeles 1992 — 1994
Certificate, Interpretation and Translation
G6, Headquarters, U.S. Army Hawaii July 2015 - Present
Language Line Services May 2012 - July 2012
411th Contracting Support Brigade, Korea November 2007 - December 2011
Transportation Division, Assitant Chief of Staff J4, United States Forces Korea February 2004 - October 2007
Education
Monterey Peninsula College 2013 — 2013
Hanyang University 2004 — 2006
Master
Kyung Hee University 2001 — 2003
Bachelor
Dong Seoul College 1996 — 2000
Associate
Enlighted inc October 2013 - Present
Banyan Water April 2012 - January 2014
EnerNOC October 2009 - May 2012
Language Line Services October 2007 - October 2009
Bowne Global Solutions June 2002 - October 2008
Lionbridge Technologies October 2005 - October 2007
Berlitz GlobalNet May 2000 - June 2002
Leapnet August 1997 - June 2000
Skills
Business Development, Strategy, New Business Development, Strategic Partnerships, Energy, Business Strategy, CRM, Entrepreneurship, Salesforce.com, Sales, Strategic Consulting, Demand Response, Sales Process, Leadership, Management, Smart Grid, Energy Management, Sales Management, Selling, Budgets, Cleantech, Alternative Energy, Sustainability, Research, Marketing Strategy, Energy Efficiency, Renewable Energy, Sustainable Energy, Energy Conservation, Energy Audits, Start-ups, Go-to-market Strategy, Green Technology, International Business, Contract Negotiation, Lead Generation, Direct Sales, Energy Policy, Water Efficiency, Water Resources, Integrated Water..., Water Monitoring and..., Sales & Marketing..., Mergers & Acquisitions, Start-up Ventures, Clean Energy..., Lighting Control, Building Automation
Education
University of California, Los Angeles 2004 — 2006
University of California, Santa Cruz 1989 — 1991
B.S.
Beijing Language and Culture University 1989 — 1990
LA
University of California, San Diego 1987 — 1990
Deluxe Digital Studios May 2008 - Present
Language Line Services May 2008 - May 2012
Center for Safe Energy April 2011 - September 2011
Stop Human Trafficking (Human-trafficking prevention training and education program) September 2006 - April 2007
Impactt Limited May 2007 - 2007
Ray of Hope (Non-profit working with US Peace Corps) September 2004 - June 2006
Skills
Translation, Editing, Linguistics, Russian, English, Interpreting, Trados, Technical Translation, Outlook, Research, Community Outreach, Localization, Microsoft Excel, Training, Ukrainian
Education
City College of San Francisco 2010 — 2011
Certificate
International University of Ukraine 2006 — 2007
MA
International University of Ukraine 2002 — 2006
BA
Phillip Anderson April 2015 - Present
San Jose Police Department January 2013 - Present
Language Line Services 2010 - 2012
Tulare County Office of Education 2008 - 2009
Skills
Microsoft Office, Management, Public Speaking, Strategic Planning, Project Management, Leadership, Microsoft Excel, Training, Team Building, Research
Education
California State University-East Bay 2014 — 2015
Certificate, Legal Assistant/Paralegal
California Polytechnic State University-San Luis Obispo 1998 — 2002
Social Sciences, Social Science/Criminal Justice
Reiter Affiliated Companies May 2013 - February 2014
Cypress Healthcare Partners December 2010 - April 2012
Language Line Services September 2007 - August 2008
Control Solutions International July 2004 - September 2007
Anritsu Company October 2000 - August 2002
Gaylord Container Corporation January 1998 - October 2000
Hayashi & Wayland September 1995 - September 1997
Skills
Sarbanes-Oxley Act, Internal Controls, Accounting, Internal Audit, SEC filings, Corporate Finance, Auditing, Account Reconciliation, Process Improvement, Financial Audits, Accounts Receivable, Accounts Payable, Sarbanes-Oxley, US GAAP, IT Audit, Fixed Assets, Payroll, Finance, Tax, Cost Accounting, SEC Filings
Education
California Polytechnic State University-San Luis Obispo 1987 — 1995
BS, Business Administration
King City High School
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
TJ Maxx December 2012 - January 2014
Optimal Phone Interpreters August 2011 - January 2013
Language Line Services April 2009 - November 2011
Walt Disney World August 2005 - January 2006
Skills
Translation, Spanish, Interpreting, ICD-9, Health Insurance, Insurance Claims, FEP Direct, Teamwork, Bilingual, Customer Service, Spanish-English, Microsoft Office, Intercultural..., Medical Terminology, Data Entry, Spanish-speaking, Phone Etiquette, Telephone Skills, Microsoft Word, PowerPoint, Time Management, Administrative..., Outlook, Medical Coding
Education
American InterContinental University 2015 — 2016
BSCJ: Bachelor's in Criminal Justice with Specialization in Forensic Science, Criminalistics and Criminal Science
University of Puerto Rico-Mayaguez 2003 — 2013
Bachelor of Science (BS), Industrial Microbiology
Disney University 2005 — 2005
Marketing U
Jade's Studio August 2013 - Present
Jaded / LanguageLine Solutions August 2006 - January 2014
Language Line Services August 2006 - January 2014
Atria's Bar & Grill February 2003 - July 2004
PharmaFab August 2001 - January 2003
Skills
Manicurist, Booth Renter, Sales, Web Design, Marketing, Artist, Photography, Visual Arts, Small Business, Team Leadership, Interpreter, Customer Service, Customer Support, Customer Retention, Insurance, Health Insurance, General Insurance, Commercial Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, Life Insurance, Medical Billing, Medical Records, Social Services, Child Development, Childcare, Child Welfare, Child Advocacy, Child Support, Childbirth, Child Custody, Early Childhood..., Banking, Retail Banking, Investment Banking, Commercial Banking, Private Banking, Mortgage Banking, Internet Banking, Branch Banking, National Security, Business Services, Computer Proficiency, Technical Support, Technical Translation, Technical Proficiency, Technical Product..., Simultaneous...
Education
Tri-State Cosmetology Institute 2006 — 2007
Manicurist Lic, Cosmetology
Pennsylvania Culinary Institute 2003 — 2004
Associate's degree, Specialized Technology
Worlwide Tech Services April 2013 - Present
Comp-Teks LLC. March 2013 - Present
Nesco Resource March 2013 - July 2013
Trabajos Call Center April 2009 - March 2013
Banco de Reservas September 2011 - February 2013
Nearshore Teleservices 2009 - 2011
ACS International 2008 - 2009
ProCall Solutions 2007 - 2008
Stream Global Services March 2005 - January 2007
Language Line Services 2004 - 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Project, Asterisk, Vicidial, VoIP, IEX Total View, CMS, PowerPoint, Call Centers, Customer Service, Windows, CompTIA A+ Certification, DCSE Foundations 2010..., DCSE Foundations 2010..., DCSE Foundations 2010..., DCSE Customer Induced..., DCSE Microsoft Windows 8, MS Project, Technical Support
Education
Florida International University 1997 — 2001
Computer Science, Computer Systems Networking and Telecommunications, A
Miami-Dade Community College 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business/Commerce, General, B+
Miramar High School 1995 — 1997
Bachelors in Science, Mathematics and Statistics, A
Colegio Aurora Tavarez Belliard 1992 — 1995
Matematicas y Siencias, Matematicas, A
Visa October 2011 - Present
Language Line Services May 2010 - October 2011
Daston Corporation March 2006 - May 2010
US Bank September 2003 - March 2006
Citibank February 1998 - September 2003
Bank of New York Mellon February 1991 - February 1998
Skills
New Business Development, Management, Payments, Program Management, Selling, Business Development, Strategy, Leadership, Relationship Management, Strategic Planning, Credit Cards, Outsourcing, Project Management, Sales, Product Management, Marketing Strategy, Debit Cards, Customer Service, Account Management, Accounting, Networking, Vendor Management, Government, Banking, CRM, Electronic Payments, Strategic Partnerships
Education
Carlow University 1993 — 1997
Saint Joseph College 1988 — 1990
Business Management
PML Interpreting and Translations Inc. November 2013 - Present
PML Interpreting and Transaltions Inc. also work in Lionbridge Interpretations October 2007 - Present
PML Interpreting & Translations Inc October 2007 - Present
Language Line Services November 2007 - November 2013
Bank of America April 2005 - March 2007
Bank One September 2003 - April 2005
Avcom Technologies May 1999 - September 2001
Skills
Interpreting, Translation, Multilingual, Legal Translation, Spanish, Foreign Languages, Localization, Proofreading, Linguistics, English, Public Relations, Public Speaking, Editing, Technical Translation, Language Services, Medical Translation, Transcription, Intercultural..., Language Teaching, Simultaneous..., Customer Service, Consecutive..., Banking, Administration, Insurance, Supervisory Skills, Real Estate, Conference Interpreting
Education
Devry University 2002 — 2004
still working on it, General
Cedar Valley College 2000 — 2001
none, Real Estates
AIEP Institute 1992 — 1994
none, Communications and Public Relations
Freelance June 2010 - Present
Lingoda GmbH September 2014 - August 2015
EITI (Extractive Industries Transparency Initiative) July 2014 - July 2014
Stanford Health Care May 2014 - June 2014
Mount Sinai Health System January 2014 - January 2014
Janus Worldwide May 2013 - July 2013
Language Line Services December 2012 - January 2013
Center for Intedepdent Social Research and Education October 2010 - January 2011
Middlebury College May 2010 - June 2010
Skills
Spanish, French, Russian, German, Simultaneous..., Consecutive..., Translation, Interpreting, Foreign Languages, Intercultural..., English, Language Teaching, Teaching, Teaching English as a..., ESL, International Relations, Linguistics, Interpretation, Public Speaking, Microsoft Office, Language Services, Trados, PowerPoint, Microsoft Word, SDL Trados, Mac OS, Proofreading, International Education, Social Media, Windows, Press Releases
Education
Monterey Institute of International Studies 2012 — 2014
Master of Arts (MA), Conference Interpretation
Middlebury College 2008 — 2012
BA, Russian, German
Freie Universität Berlin 2011 — 2012
Study Abroad
Russian University of Humanities 2011 — 2011
Study Abroad
Иркутский Государственный Университет 2010 — 2011
Study Abroad
Lycée Jeanne d'Arc 2006 — 2007
Baccalauréat, Série Littéraire, Première L2
Universidad Internacional Menéndez Pelayo 2014 — 2014
Practicum, Professional Conference Interpretation Practicum
Dna Entertainment Inc April 2015 - Present
Luxury Turkish Towels February 2015 - Present
Event Logistics June 2014 - Present
Joie de Vivre Hospitality May 2013 - September 2014
Colonial Life February 2013 - October 2013
Chambers Countinghouse May 2010 - April 2013
The Countinghouse 2013 - 2013
newgaminglaptop.com April 2012 - July 2012
Granite Construction Company 2012 - 2012
Language Line Services June 2008 - March 2010
Skills
Multilingual, Marketing, Program Management, Financial Analysis, Organizational Culture, Project Management, Fundraising, Policy Analysis, Non-profits, Proposal Writing, Public Speaking, Strategic Planning, French, International..., Spanish, Policy, International Relations, Customer Service, Budgets, Research, Training, Leadership, Government, Analysis, Community Outreach, Public Relations, Event Planning, Translation, Social Networking, Salesforce.com, New Business Development, Entrepreneurship, Data Analysis, Financial Modeling, Accounting, Business Strategy, Sales, International, Copywriting, Illustrator, Dance, Martial Arts, Music Theory, Insurance, Securities, Contract Management, Customer Satisfaction, Management, Market Research, Account Management
Education
Golden Gate University 2008 — 2011
MBA, Accounting
Monterey Peninsula College 2008 — 2011
Certificate, Business
University of Sacramento 2001 — 2003
BA, Sociology
Bakersfield College 1999 — 2001
AA, Liberal Arts
FOXP2Go July 2015 - Present
University of Nevada Reno January 2011 - Present
Language Line Services March 1998 - August 2005
Various Educational Institutions August 1986 - January 1998
Skills
Language Services, Teaching, Translation, Editing, Localization, Interpreting, Public Speaking, Copywriting, Linguistics, Project Management, Multilingual, Foreign Languages, Spanish, French, Voice Over, Conference Interpreting, Simultaneous..., Consecutive..., Financial Translation, Glossaries, Transcreation, Intercultural Awareness, Cross-cultural..., Cross-cultural Coaching, Intercultural Training, Cultural Sensitivity, Cultural Awareness, Cultural Competency..., Diversity Training, Diversity & Inclusion, International..., International Moves, Coaching, Curriculum Design, Intercultural..., Higher Education, Leadership Development, Staff Development, Workshop Facilitation, Distance Learning, Italian, Training, Tutoring, Proofreading, Language Teaching, Leadership, Career Development, English, Internationalization, Employee Training
Education
University of Nevada-Reno 2006 — 2009
Master of Justice Management (M.J.M.), Justice Management
Bates College 1980 — 1983
Bachelor of Science (B.S.), Biology, French
Instituto Panamericano (IPA)
St. Mary's School, Panama
Texas Workforce Commission July 2013 - September 2013
RAM Federal Goverment Contractor March 2013 - April 2013
Language Line Services February 2012 - April 2012
RAM Federal Government Contractor 2012 - 2012
United Parcel Service May 1995 - November 2009
47th Medical Company NMSG MRC National Guard Armory 1900 - 1960
Skills
Project Management, Customer Service, Time Management, Customer Satisfaction, Research, Teamwork, Sales, CRM, Human Resources, Training, Recruiting, Teaching/ Training..., Communication Skills, Leadership, Interviews, Management, Data Entry, Microsoft Office, Team Building, Program Management
Education
The University of Phoenix College of Criminal Justice and Security 2010 — 2014
Bachelors of Science Degree, Criminal Justice Administration Management/Human Resource Development, Homeland Security and Related Protective Services
El Paso Community College 2001 — 2003
Computer Technology Systems, A+
Bombardier Aerospace March 2014 - Present
PricewaterhouseCoopers July 2010 - June 2013
Language Line Services April 2008 - April 2010
Rockwell Automation December 2007 - March 2008
Skills
Auditing, PowerPoint, Accounting, External Audit, Internal Controls, US GAAP, GAAP, Finance, IFRS, Analysis, Assurance, Financial Audits, Financial Statements
Education
Universidad APEC 2011 — 2013
Master's degree, Finance, General
HEC Montréal
Certificate, Accounting
Instituto Tecnológico de Santo Domingo
Bachelor's degree, Accounting and Business/Management
West Coast Insurance Agency 2008 - Present
LoanToolBox May 2007 - May 2008
Language Line Services September 2004 - December 2006
CareerBuilder 1999 - 2001
Skills
Sales Management, Sales, Direct Sales, E-commerce, Contract Negotiation, Management, B2B, Leadership
Education
California State University-Northridge 1988 — 1992
Great Big Color, Inc. and MYAAP, Inc. March 2015 - Present
Great Big Color, Inc. July 2011 - March 2015
Language Line Services September 2009 - October 2010
Crystal Packaging, Inc. November 1993 - April 2003
Skills
Human Resources, Recruiting, Office Administration, Network Administration, Information Technology, Customer Service, Account Management, Accounting, Management, Networking, Sales, Salesforce.com, Microsoft Office, Leadership, Budgets, Teamwork, Team Building, Advertising, Contract Negotiation, Customer Satisfaction, Marketing, New Business Development, Training
Education
Colorado State University
Bachelor of Science, Applied Human Sciences
Pacific Interpreters, Inc December 2011 - Present
Avalon Banquets April 2012 - June 2012
Language Line Services July 2009 - September 2010
Skills
Bi-lingual..., MS Office Suite..., Excellent Customer..., Sales Process, Presentations, Coordination, Entrepreneurship, Events, Hospitality, Leadership, Negotiation, Contract Negotiation, Social Networking, Organization
Education
Harrington College of Design
Interior Design
Richfield Senior High School
Language Line Services February 2012 - Present
Lionbridge January 2012 - Present
Portfolio Shanghai June 2010 - July 2011
ShanghaiExpat.com July 2009 - June 2010
ShanghaiExpat.com July 2008 - July 2009
BARE Associates International 2007 - 2008
Skills
Interpretation, Simultaneous..., Consecutive..., medical interpretation, court interpretation, business interpretation, finance interpretation, Conference Interpreting, legal interpretaion, marketing, sales, Hospitality Management, Human Resources, Headhunters, Marketing, Sales, Courts
Education
Nanjing University of Finance and Economics 2004 — 2008
Bachelor, Marketing
CASA of Monterey County March 2012 - Present
Language Line Services September 2011 - Present
Education
California State University-Monterey Bay
Bachelor of Arts (B.A.), Social Work
Language Line Services February 2012 - Present
Horizon NJ Health July 2007 - September 2011
Skills
Great customer service..., Biligual Spanish/English, Health Insurance, Translation, Interpretation, Access, Customer Service, Training, Proofreading, Managed Care, Editing
Education
Bucks County Community College
Elementary Education and Teaching
Pontificia Universidad Catolica de PR
Elementary Education and Teaching
Lapiz August 2014 - Present
Chicago Writers Conference April 2013 - Present
Gapers Block July 2013 - December 2013
Multilingual Connections March 2012 - December 2012
Columbia University May 2010 - August 2011
Columbia University September 2010 - June 2011
Columbia University September 2007 - May 2010
Berlitz April 2006 - August 2006
Language Line Services October 2005 - March 2006
UNHCR June 2005 - September 2005
Skills
Editing, Translation, Research, Teaching, Spanish, Blogging, Proofreading, English, Creative Writing, Intercultural..., International Relations, Writing, Books, Literature, Fiction, Social Media, Newsletters, MailChimp, Custom Facebook Pages, Twitter, Sketch Comedy, Improvisational Comedy, Young Adult Literature, Copy Editing, Storytelling, Hootsuite, Web Content, Higher Education
Education
Columbia University in the City of New York 2006 — 2011
Graduate Level Coursework, Latin American and Iberian Cultures
Columbia University in the City of New York 2006 — 2007
MA, Spanish and Portuguese
McGill University 2002 — 2005
BA, Hispanic Studies and Political Science
Park Lawn Corporation March 2015 - Present
Pit Stop Truck and Trailer January 2012 - August 2014
Aster Remodeling December 2009 - December 2011
Language Line Services June 2006 - October 2009
Skills
General Ledger, Accounts Payable, Accounts Receivable, Payroll, Bank Reconciliation, Inventory Control, QuickBooks, Microsoft Excel, Accounting, Insurance, Invoicing
Education
Chicago State University 2010 — 2011
Language Line Services March 2009 - Present
Skills
Medical Translation, Interpreting, Consecutive..., Conference Interpreting, Legal Translation
Education
George Brown College
York Risk Services Group December 2014 - Present
Zumba Fitness Instructor January 2012 - Present
Language Line Services December 2011 - Present
Florida Department of Financial Services July 2010 - November 2014
Florida Department of Juvenile Justice January 2010 - July 2010
Florida Department of Financial Services June 2009 - January 2010
Permasteelisa 2008 - 2009
Skills
Program Management, Government, Budgets, Risk Management, Human Resources, Policy Analysis, Public Speaking, Research, Analysis, Policy, Data Analysis, Public Relations, Leadership, Microsoft Office, Editing, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Business Process, Contract Negotiation, Teaching, Training, Project Management, Strategic Planning, Management, Access, Accounts Receivable, Administration, Change Management, Community Outreach, Contract Management, Fundraising, Leadership Development, Non-profits, Nonprofits, Operations Management, Social Media, Organizational..., Team Building, Team Leadership
Education
Universidad Nacional de Panama 1992 — 1993
Business, International law
Auburn University 1989 — 1992
Business, math
Colegio SAn Vicente de Paul
Language Line Services May 2009 - Present
Certified Languages International July 2009 - Present
CTS LanguageLink September 2011 - Present
Henderson Family January 1997 - July 2011
American Airlines February 1995 - October 1996
Hotéis Othon S/A January 1988 - January 1995
Skills
Languages, Interpretation, Training & Development, Customer Service, Healthcare, Hospitality, Tourism, Consecutive Interpreting, Linguistics, Language Services, Foreign Languages, English, Information Technology, Governmental Agencies, Brazilian Portuguese, Nursing, Customer Care, Government Agencies, Medicine, Employee Training, Interpreting, Translation, Multilingual, Technical Translation, Legal Translation, International Relations, Localization, Website Localization, Proofreading, Simultaneous..., InfoComm CTS, Intercultural..., Subtitling, German, Portuguese, Terminology, Medical Translation, Internationalization, Trados, Spanish, Consecutive..., Manuals, Globalization, Transcription, Language Teaching, Translation Memory, Language Development, CAT tools, Arabic, Transcreation
Education
University of Massachusetts Boston 2001 — 2004
Bachelor's Degree, Political Science, International Relations, Latin American Studies
Massachusetts Bay Community College 1999 — 2001
Associate's Degree, Liberal Arts
Universidade Federal de Minas Gerais 1992 — 1994
Geography
Centro Universitário Newton Paiva 1994 — 1995
Economics
Liberty International Underwriters May 2015 - Present
Liberty International Underwriters February 2013 - May 2015
CAMICO Mutual Insurance Company June 2005 - February 2013
XL Insurance June 2004 - May 2005
CAMICO Mutual Insurance Company 2002 - 2004
Language Line Services 2000 - 2002
DPIC/Royal and SunAlliance 1990 - 2000
Skills
Professional Liability, Insurance, Commercial Insurance, Property & Casualty..., Liability, Management, Negotiation, Employee Benefits, Commercial Lines, General Insurance, Sales, Reinsurance, Training, D&O, Customer Service, Microsoft Excel, Legal Liability, Employment Practices..., Underwriting, Workers Compensation, Casualty
Education
California State University-Fresno
BS, Business-Marketing
Dulaney High School; Perry Hall Moddle School December 2010 - Present
Language Line Services January 2012 - August 2012
The Sanguine Gryphon March 2010 - June 2011
Chinese Language Institute, LLC April 2008 - March 2011
Guilin University of Electronic Technology August 2003 - March 2010
Skills
Chinese, Teaching English as a..., Teaching, Lesson Planning, Curriculum Design, Mandarin
Education
Central South University
Language Line Services 1995 - Present
Padden's Paint Company 1987 - 1994
Skills
Translation, Foreign Languages, Multilingual
Education
Edinboro University of Pennsylvania 2003 — 2007
Mathematics, Computer Science
Monterey Peninsula College 1997 — 1999
Associate, Business, Economics
Gannon University 1982 — 1994
Physical Therapy, Mathematics
Stanford University Medical Center June 2012 - Present
Korean Key July 2009 - Present
Lumos Labs (Lumosity) May 2014 - December 2014
LinkedIn April 2011 - March 2012
Zynga January 2011 - May 2011
Cisco Systems November 2009 - April 2011
Custom Chrome August 2008 - June 2009
Language Line Services April 2007 - June 2007
JHK Law August 2006 - February 2007
Korea Institute of Nuclear Safety February 2002 - April 2005
Skills
번역, 통역, 언어학, 국어학, 문학, 19세기, English, Editing, Translation, Microsoft Office, PowerPoint, Writing, Research, Localization, Event Planning, Market Research, Problem Solving, Analysis, Copywriting, Simultaneous..., Consecutive..., Medical Interpretation, Foreign Languages, Website Localization, Terminology, Proofreading, Linguistics, Interpreting, Multilingual, Intercultural...
Education
Dartmouth College 2005 — 2006
M.A., Comparative Literature
Seoul National University 2003 — 2005
Candidate for M.A., Russian Literature
St. Petersburg State University 2004 — 2004
Intensive Summer Russian Language Program
University of Sydney 2002 — 2002
Anthropology at Summer School
Seoul National University 1998 — 2002
B.A., Russian
St. Petersburg State Technical University 2000 — 2001
Russian College Preparatory Program
Optimal Phone Interpreters January 2011 - Present
11th Judicial Circuit of Florida June 2006 - Present
Language Line Services 2008 - 2010
Skills
Translation, English, Courts, Law Enforcement, Russian, Conferences, Investigations, Technical Translation, Foreign Languages, Linguistics, Government, Military, Foreign Policy, National Security, Homeland Security, DHS
Education
Fashion Institute of Technology 1990 — 1992
Bachelor, textile/surface design
State Culture University, Moscow, Russia
Certified Medical Interpreters, LLC April 2014 - Present
China Development Partners, S.A. June 2012 - Present
Language Line Services October 2004 - June 2012
Language Line Services October 2006 - January 2011
Language Line Services November 2004 - September 2006
Fidelity National Information Services December 2002 - November 2004
Pitney Bowes October 1999 - September 2002
Reuters November 1989 - September 1999
Skills
Turn Around Management, Sales Management, Operations Management, Sales Operations, Direct Sales, Board of Director..., Non-profit Board..., Fundraising, Problem Solving, Product Development, Product Marketing, Social Media Marketing, Corporate Social..., Entrepreneurship, Information Technology, Customer Service, Kaizen, Keynote, Leadership, Litigation, Marketing Research, Non-profits, Contract Negotiation, Newsletters, Community Outreach, Strategic Planning, Pricing, Quality Management, Quality Assurance, Recruiting, Restructuring, Public Speaking, Spanish, French, German, Patent Applications, Software Patents, Portuguese, Financial Modeling, Financial Risk, Strategic Financial..., Acquisition Integration, Business Acquisition, Customer Acquisition, Return on Investment..., Talent Acquisition, New Business Development, Financial Services, Board of Directors, Great Motivator
Education
Boston College 1976 — 1980
BA, Romance Languages, Magna Cum Laude
AGI, Architectural Graphics Incorporated November 2014 - Present
Rose & Womble Realty Co. July 2014 - November 2014
Blair Companies August 2010 - April 2014
Language Line Services March 2005 - April 2008
Bank of America / Fleet Bank July 2002 - August 2004
Skills
AutoCAD Mechanical, Multimedia, Film Production, Revit, Portuguese, French, Illustrator, Inventor, Photography, Photoshop, Google sketchup, Final Cut Pro, Spanish, Vedic Philosophy, AutoCAD, Drawing
Education
Alpha Real Estate College 2014 — 2014
License, Real Estate
PennFoster College 2013 — 2016
Associate's Degree, Graphic Design
Greater Altoona Career & Technology Center 2009 — 2010
Associate's degree, Drafting and Design Technology/Technician, General
Lisbon Film School 1989 — 1992
Bachelor's degree, Cinematography and Film/Video Production
Liceu Filipa de Lencastre 1969 — 1976
High School, Architecture, Diploma
California State University, Monterey Bay March 2014 - Present
CSU Monterey Bay March 2013 - April 2014
Planning & Conservation League Foundation June 2011 - December 2012
Carmel River Watershed Conservancy June 2011 - December 2012
Pacific Interpreters April 2011 - January 2012
Language Line Services August 2009 - March 2011
Meriter Hospital June 2007 - January 2008
Skills
Dedicated scientist, Excellent organization, Resourceful..., Microsoft Office, ArcGIS, Internet Research, Culturally literate, Cultural Sensitivity, Professional and..., Ecological Research, Watershed Management, Report Writing, Technical Writing, Environmental Policy, International..., International Project..., Database Administration, Translation and..., Event Planning, Basic Video, Sound, and..., Field Work, Organization, Online Research, Public Speaking, Community Outreach, Ecology, Statistics
Education
California State University-Monterey Bay 2010 — 2012
Master's degree
Monterey Peninsula College 2009 — 2010
Universidad de Panamá 2000 — 2005
Bachelor of Science (B.S.)
Language Line Services April 2003 - Present
www.ohiotranslationservices.com September 2013 - Present
CAS April 2010 - July 2015
Winthrop University September 1997 - May 1999
Berlitz September 1996 - May 1997
Skills
Translation, Teaching, Linguistics, Russian, Interpreting, English, Proofreading, Research, Editing, Analysis, Foreign Languages, Technical Translation, Spanish, Intercultural..., International Relations, Marketing, French, Leadership, Multilingual, Literature, Localization
Education
Kent State University 2006 — 2010
MLIS, Library Science
Izmayil State Liberal Arts University 1989 — 1993
BA, Linguistics
Otto Zellmann February 2013 - Present
Fluent Language Solutions March 2007 - February 2013
Language Line Services March 2007 - February 2013
Fluent Language Solutions, Inc March 2005 - March 2007
Fluent Language Solutions, Inc July 2003 - February 2005
Carolina Interpreting and Consulting Services (CICS) April 2001 - June 2003
Robert Bosch GmbH January 1997 - December 2000
VARIOUS January 1997 - December 2000
Robert Bosch GmbH January 1996 - December 1996
Robert Bosch GmbH January 1992 - December 1995
Skills
Translation, Spanish, Customer Relations, Language Skills, Negotiation, Multilingual, English, German, Intercultural..., International Relations, Foreign Languages, Teamwork, Public Relations, Vendor, Multicultural, Microsoft Office, Team Building, Team Management, Internationalization, International Sales, Personnel Recruiting, Skill Testing, HR, Healthcare, Testing, Planning, Mentoring, Localization, Proofreading, Word, Market Research, Microsoft Word, Project Planning, Language Development, Human Resources, Customer Service, Linguistics, Manuals, Language Services, Technical Translation, Medical Translation, Interpretation, Interpreting, Legal Translation, Consecutive..., Conference Interpreting, Simultaneous..., Trados, Website Localization, Subtitling
Education
Greenville Technical College 2013 — 2013
Court Interpreter Certification Training, Legal Interpretation Level One for Spanish/English Bilingual Students Only, 20 hours
Greenville Technical College 2013 — 2013
Court Interpreter Certification Training, Legal Interpretation Level Two for Spanish/English Bilingual Students Only, 20 hours
Greenville Technical College 2013 — 2013
Medical Interpreter Certification Training, Introduction to Medical Interpretation (Interpretation Training for Health & Human Services–Level I), 20 hours
Greenville Technical College 2013 — 2013
Medical Interpreter Certification Training, Bilingual Medical Terminology (Interpretation Training for Health & Human Services – Level II), 20 h
Greenville Technical College 2013 — 2013
Medical Interpreter Certification Training, Introduction to Medicine (Interpretation Training for Health & Human Services–Level III), 20 hours
Greenville Technical College 2013 — 2013
Medical Interpreter Certification Training, Skill-Development Training (Interpretation Training for Health & Human Services – Level IV), 20 hour
Fluent Language Solutions 2008 — 2011
Mental Health Interpreting: An Exploration of the Varied Mental Health Settings
Fluent Language Solutions 2007 — 2011
Demand Control Schema
Rockhurst University Continuing Education Center 2008 — 2010
AHEC 2006 — 2006
Interpreters Training for Health and Human Services Settings
S.A.Y. Graphics January 2007 - Present
S.a.Y. Graphics January 2002 - Present
Language Line Services August 2007 - February 2012
Spiral Binding Inc August 2007 - February 2012
Spiral Binding February 1999 - June 2002
Skills
InDesign, Illustrator, Photoshop, HTML, QuarkXPress, Pre-press, Microsoft Word, Microsoft Office, Illustration, Advertising, Customer Service, Logo Design, Copywriting, Layout, Translation, Creative Writing, Adobe Acrobat, English, Graphics, Digital Photography, Drawing, Graphic Design, Marketing Communications, Mac, CSS, Art
Education
NALCHIK COLLEGE OF DESIGN 1993 — 1998
Associate of Arts and Sciences (A.A.S.), Graphic Design
Кабардино-Балкарский Государственный Университет (КБГУ) 1993 — 1998
Associate of Arts and Sciences (A.A.S.), Graphic Design
NALCHIK COLLEGE OF DESIGN 1993 — 1996
Associate Degree, Graphic Design
DrFirst, Inc. July 2014 - Present
LanguageLine Solutions January 2013 - July 2014
Language Line Services October 2011 - January 2013
Language Line Services August 2008 - September 2011
Language Line Services August 2007 - August 2008
Better World Books July 2005 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Multilingual, Spanish, Language Services, Sales, Account Management, Management, Editing, Teamwork, English, Event Planning, Localization, Training, Linguistics, Proofreading, French, Software Documentation, Interpreting, Call Centers, Social Networking, Team Leadership, Marketing, Online Marketing, Creative Writing, Translation, Salesforce.com, Access, Strategic Planning, Foreign Languages, Leadership, Globalization, Project Management, Terminology
Education
Huntington University 2001 — 2005
BA, Broadcast Communications, Philosophy
Bahr Interior Renovation & Design Corp. October 2014 - Present
Self employed as a writer, editor and translator to and from English to Spanish. August 2012 - September 2014
Language Line Services August 2011 - July 2012
Pacific Interpreters, a LanguageLine Solutions Company May 2009 - July 2010
Pacific Interpreters May 2009 - January 2010
Lingua Franca Communications May 2003 - May 2009
BriteVision Media February 2000 - April 2003
V.P December 2000 - January 2003
Next Generation Networks September 1998 - November 2000
S.F. Hotel September 1997 - November 2000
Skills
Translation, Copywriting, Copy Editing, Account Management, Project Management, Editing, Advertising, Marketing, Social Media, Sales, Customer Service, Program Management, Strategic Planning, Healthcare, Public Speaking, Training, Management, Budgets, Team Building, Leadership, Writing, Proofreading, Spanish, Nonprofits, Corporate Identity, Corporate Branding, English to Spanish, Spanish Translation, Corporate Communications, Operations Management, Interpreting
Education
Brooklyn Law School 1991 — 1994
J.D, Environmental Law, Labor Relations
City University of New York-Hunter College 1986 — 1990
B.A., Communications / English
MRT Babbletype August 2014 - Present
LanguageLine Solutions December 2013 - Present
Pacific Interpreters May 2010 - November 2013
Language Line Services March 2006 - August 2007
Skills
Translation, Interpreting, Language Services, Technical Translation, Proofreading, Foreign Languages, Medical Translation, Multilingual, Windows 7, Internet Savvy, Microsoft Office, Spanish, Intercultural..., Language Teaching, Terminology, English, Spanish Translation, Website Localization, Customer Service
Education
City University of New York City College 1997 — 2002
Bachelor's Degree, Spanish Language and Literature
Frederick Douglass Academy 1993 — 1997
VISO Network June 2013 - Present
Radio City Music Hall November 2012 - January 2013
RED Music / A Sony Music January 2012 - May 2012
Language Line Services April 2008 - November 2010
Dominican Republic March 2007 - April 2008
Skills
Film, Editing, Entertainment, Music, Marketing, Video, Marketing Strategy, Market Research, Sound, Start-ups, Voice Over, Translation, Social Networking, New Media, Strategy, Digital Media, Spanish, Blogging, Creative Writing, Social Media, Microsoft Office
Education
Full Sail University 2012 — 2013
Master's degree, Internet Marketing
Full Sail University 2008 — 2011
Bachelor's, Entertainment Business
Intuit Payroll October 2011 - Present
Arbonne Independent Consultant January 2008 - Present
Language Line Services September 2009 - June 2011
Chiquita Brands Intl October 2000 - July 2009
Skills
Payroll Processing, Payroll Administration, Payroll Taxes, Multi-state Payroll, Team Building, Accounting, Supervisory Experience, Customer Service, Kronos, Excel, Microsoft Excel, Accounts Receivable, Payroll, Nonprofits, Accounts Payable, Multi-State Sales Tax, Recruiting, Training, Leadership Development, Human Resources, Small Business, Microsoft Office, Account Reconciliation, Budgets, QuickBooks, Employee Benefits, Employee Relations, General Ledger, Invoicing
Education
Chaffey College 1983 — 1984
Accounting, pass
Chino High School 1974 — 1977
The NPD Group September 2010 - Present
Language Line Services January 2010 - September 2010
SDL International October 2008 - January 2010
Mintel July 2005 - October 2008
Mintel July 2005 - October 2008
Mintel July 2005 - October 2008
Mintel July 2005 - July 2006
PodStyle November 2004 - November 2005
Polymedco July 2004 - July 2005
Skills
New Business Development, Account Management, Market Research, Business Development, Sales Management, Marketing, Networking, Conflict Management, Sales, Marketing Strategy, Market Analysis, B2B, Cold Calling, Solution Selling, Salesforce.com, Sales Presentations, Competitive Analysis, Management, Leadership, Sales Operations, Selling, Entrepreneurship, Product Development, Strategy, Negotiation
Education
ESADE Business & Law School 2003 — 2004
Business, Business
University of Illinois at Urbana-Champaign 2000 — 2004
Bachelor of Science (BS), Business: Marketing
Riviera Partners 2015 - Present
Riviera Partners October 2011 - 2015
ManpowerGroup September 2007 - August 2011
ManpowerGroup September 2006 - September 2007
Language Line Services January 2006 - September 2006
Skills
Personnel Recruiting, Program Coordination, Contract Recruitment, Personnel Selection, Business Development, Technical Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Temporary Placement
Education
California State University-Monterey Bay 2000 — 2004
Bachelor of Arts, Liberal Studies
Physio-Control, Inc. March 2012 - Present
AeroVironment September 2011 - December 2012
Language Line Services April 2007 - February 2011
Skills
Arabic fluent, French fluent, Spanish conversational, English
Education
California State University-Northridge 1997 — 2001
BA and BS, International Business and Cultural Anthropology
Pincipal Realty Group-Utah 2007 - Present
Language Line Services 2000 - 2010
Education
Brigham Young University
Acton Boxborough Regional School District August 2014 - Present
Department of Homeland Security, USCIS, Field Operations Directorate, Office of Field Operations November 2012 - Present
Department of Defense, National Language Service Corps April 2011 - Present
Language Line Services August 2008 - Present
Naval Surface Warfare Center, Indian Head Division March 2011 - March 2014
U.S. Department of the Treasury November 2011 - November 2012
War Gaming, United States Naval War College August 2012 - August 2012
Naval Air Facility Washington June 2011 - November 2011
The Institute of World Politics August 2010 - June 2011
United Nations, Department of Political Affairs, Policy Planning Unit June 2008 - December 2008
Skills
International Relations, National Security, Policy, Policy Analysis, Intelligence, Foreign Policy Analysis, Intelligence Analysis, Politics, Analysis, Proposal Writing, African affairs, Political Risk Analysis, Political Science, Foreign Policy, Counterinsurgency, China Maritime..., Statistical Modeling, Government, International..., Research, Strategies, Defense, Counterterrorism, Foreign Affairs, Diplomacy, Human Rights, Intercultural..., Project Planning, Leadership, Strategy, Data Analysis, Military, Qualitative Research, International Security, Counterintelligence, Foreign Languages, Security, Nonprofits, Westlaw
Education
Suffolk University Law School 2014 — 2018
Juris Doctor (J.D.), International Law and Labor & Employment Law, 2L
US NAVAL POLICE ACADEMY 2012 — 2012
Security, Law Enforcement, Specialized
Institute of World Politics 2007 — 2011
Graduate Certificate in Intelligence, National Security Policy Studies
Columbia University - School of International and Public Affairs 2007 — 2009
Master of International Affairs, International Security Policy, US and East Asia
University of Southern California 2003 — 2007
B.A. International Relations, International Security and East Asian Languages and Cultures
Yonsei University 2005 — 2006
None, Exchange Student
Washington, Internship Center 2005 — 2005
Simulation, Peace Studies and Conflict Resolution
Santa Monica College 2002 — 2004
American Government and Politics (United States)
Ashworth University-School of Paralegal Studies 2002 — 2002
Diploma, Paralegal Studies
University of Maine 2001 — 2001
None, Politcal Science
Lenovo April 2015 - Present
Technical Language Services, Inc. October 2013 - Present
Cisco September 2014 - April 2015
Lionbridge June 2011 - September 2013
SDL International September 2010 - July 2011
Language Line Services August 2008 - October 2010
3M February 2006 - September 2008
Cisco Systems 2000 - 2006
Reichhold August 1995 - March 2000
FHI 360 1991 - 1996
Skills
Multilingual, New Business Development, Competitive Analysis, Enterprise Software, Program Management, Localization, Contract Negotiation, Market Research, Translation, Project Management, Solution Selling, Lead Generation, Demand Generation, Leadership, Sales Operations, Business Development, Management, Sales Management, Cross-functional Team..., Multi-channel Marketing, Outsourcing, Product Management, B2B, Account Management, Strategic Partnerships, Strategy, Sales, CRM, Salesforce.com, Globalization, Training, Selling, Telecommunications, Channel Partners, Marketing, Negotiation, SaaS, Analysis, International Sales
Education
Mt. Olive College
Bachelor of Science (BS), Management and Organizational Development
ECPI College of Technology 1991 — 1992
Paralegal Certificate, Law, Honors
DOE September 2012 - Present
Bedford Pool Service September 2008 - September 2013
BETTER WORLD FOUNDATION December 2003 - December 2012
Language Line Services April 2009 - October 2010
PROMOMODELS & ATTACK Marketing May 2006 - December 2008
BMNY MODELS NATIONWIDE May 2004 - January 2008
Skills
Business Development, Entrepreneurship, English, French, Marketing, Spanish, Management, CRM, Marketing Management, International Business, Negotiation, Sales, Translation, Social Networking, Multilingual, Social Media Marketing, Event Management, Teaching, Public Speaking, Strategic Planning, Marketing Strategy, Advertising, Research, Microsoft Office, Business Strategy, Nonprofits, Coaching, Leadership, Marketing Communications
Education
City University of New York-Hunter College 2009 — 2011
masters, T.E.S.O.L
City University of New York-Hunter College 2004 — 2007
Bachelors, Italian language and civilization and Economics
Bergen Community College 1999 — 2002
Associates in Science, International Business and Trade
New York-Presbyterian Hospital January 2015 - Present
NYU Langone Medical Center June 2012 - September 2013
aLanguageBank June 2012 - February 2013
Language line services June 2009 - January 2013
NYU Medical Center March 2009 - May 2012
NYU SCPS January 2011 - June 2011
First Chinese Presbyterian Home Attendant Corporation March 2008 - March 2009
LIS Translations November 2006 - March 2009
Chinese Christian Herald Crusades October 2006 - February 2008
Neighborhood Family Services Coalition September 2005 - May 2006
Skills
English, Food Writing, Editing, Proofreading, Mandarin, Translation, Chinese, Program Development, Non-profits, Research, Event Planning, Teaching, Community Outreach, Public Speaking, Creative Writing, Interpreting, Tutoring, Program Evaluation, Leadership Development, Linguistics, Cantonese, Higher Education, Foreign Languages, Intercultural...
Education
Teachers College of Columbia University 2011 — 2014
MA, Applied Linguistics
NYU SCPS 2011 — 2011
Certificate, Translating Business
NYU SCPS 2010 — 2011
Certificate, Japanese
NYU SCPS 2008 — 2009
Certificate, Medical Interpreting
City University of New York-Hunter College 2004 — 2006
BA, English - Creative Writing
Sodexo February 2015 - Present
Language Line Services January 2011 - Present
Chico’s FAS/ White House Black Market January 2011 - April 2015
ARAMARK January 2008 - January 2010
Starbucks Coffee Company January 2006 - January 2008
ARAMARK Healthcare January 2003 - January 2005
Central DuPage Hospital January 2000 - January 2003
tempographics INC. January 1997 - January 1999
Skills
Operations Management, Consecutive..., Selling Skills, Foreign Languages, Cultural Diversity, Communication Skills, Personal Development, Computer Proficiency, People Skills, Dealing with Ambiguity, Management, Employee Training, Sales, Hiring, Public Speaking, Leadership, Microsoft Office, Strategic Planning, Teaching, Team Building, Coaching, Customer Service, Training, Budgets
Education
College of DuPage 2010 — 2013
AA. Political Science, History, philosophy, humanity, business, economics, English literature
Aramark Manager Training Program 2009 — 2009
Certified Management Meeting (CMM)
College of DuPage 2003 — 2007
English, General Studies
Seagate Technology July 2011 - Present
Cisco Sytems December 2008 - February 2011
ZOOMEYEWORKS April 2006 - September 2008
SugarCRM 2007 - 2007
Capital Insurance group September 2002 - April 2006
Soltima Inc February 2001 - August 2002
Language Line Services March 1999 - February 2001
Language Line 1994 - 1996
Skills
Agile Project Management, JIRA, Certified Scrum Master..., Rally ALM, Scrum, Requirements Analysis, Business Analysis, Business Intelligence, Force.com, Cloud Computing, Software Development, Microsoft SQL Server, SQL, Oracle, Software Documentation, Apex programmiing, eDiscovery, Litigation Support, Virtualization, .NET, ERP, Web Applications, ASP.NET, Web Services, Business Process, Cross-functional Team..., Sales Force Development, Hadoop, Mobile Applications, PMP, Cross Functional Team..., Distributed Team..., Distributed Teams, Software Project..., Project Management, MS Project, Stakeholder Management, Stakeholder Engagement, Vendor Management, Full SDLC, Process Modeling, ERD, UML
Education
Golden Gate University 1997 — 2001
MS, Information Systems
San Jose State University 1988 — 1993
B.S., I.T
California State University-East Bay 2010 — 2010
Project Managment Certificate (PMI)
Unversity of California Santa Cruz 1985 — 1987
Geological and Earth Sciences/Geosciences
Celebrity Cruises, Inc. October 2014 - Present
Covidien September 2012 - August 2014
Freelance Health and Safety Consultant April 2012 - August 2014
Barrick Gold Corporation October 2010 - April 2012
Language Line Services July 2005 - September 2010
Colegio Atrium Dominicano June 2001 - July 2005
Skills
ISO 14001, EHS, Safety Management..., Training, Mining, Iso 9000, Industrial Hygiene, Risk Assessment, Industrial Safety, Management, Construction Safety, Environmental..., Ergonomics, English, Continuous Improvement, Spanish, Contract Management, Food Safety, OSHA, Medical Devices, Certified Safety..., Translation, Hearing Conservation, Emergency Procedures, Drafting Policies, Procedure Review, public health, Occupational Health, Inspection, Incident Investigation, Behavior Based Safety, Accident Investigation, Workplace Safety, Safety Training, Environmental Awareness, Supervisory Skills, Quality Auditing
Education
Universidad Europea Miguel de Cervantes 2012 — 2014
Master's degree, Auditoria y Gestion Ambiental
Instituto Tecnologico de Santo Domingo 2009 — 2011
MPRL, Maestria en Prevencion de Riesgos Laborales
Pontificia Universidad Católica Madre y Maestra 2001 — 2005
Licenciada en Derecho, Law
Certified Languages International June 2012 - Present
My Heritage Translation Services February 2012 - Present
Prince William County Schools November 2008 - Present
Language Line Services February 2008 - January 2012
City of Knowledge June 2004 - June 2006
Universidad Interamericana de Panama August 2000 - June 2006
Skills
Interpreter, Translator, Adult Education, Spanish, English, Administration, Public Speaking, Research, Interpreting, Translation, System Administration, Curriculum Design, Foreign Languages, Language Teaching, Multilingual, Proofreading, Intercultural..., Teaching
Education
Grand Canyon University 2009 — 2011
Master of Arts of Teaching, Teacher Leadership
Universidad Interamericana de Panamá 1995 — 1998
Bachelor of Marketing, Marketing
Interlinked June 2012 - Present
Hearts Cry Children's Ministry 2009 - 2011
Language Line Services 2005 - 2007
Skills
Administration, Marketing Communications, Public Relations, Project Management, Project Coordination, Business Process..., Corporate Communications, Customer Service, Teamwork, Social Media, Social Networking, Investor Relations, Social Media Marketing, Team Leadership, Training, Translation, Spanish, English, Entrepreneurship, Coaching, Strategy
Education
Universidad Latina de Panamá
Bachelor's degree, Psychology
Colegio Maria Inmaculada de Panama 1993 — 1994
TOPOROWSKA LAW, LLC January 2010 - Present
Language Line Services October 2008 - January 2010
Minnesota Internationl Center 2007 - 2010
Polish American Cultural Institute of Minnesota 2006 - 2010
Zimmer Law Group January 2008 - May 2008
Legal Aid Society of Minneapolis August 2007 - May 2008
U.S. Federal Court August 2007 - December 2007
City Attorney's Office 2007 - August 2007
Allete 2001 - 2001
Skills
extremely resourceful, Multilingual, Social Skills, Immigration Law, Family Law, Estate Planning, International Law, Naturalization, Employment Law, Courts, Legal Writing, Legal Assistance, Wills, Alternative Dispute..., Legal Research, Litigation, Criminal Defense, Trials, Mediation, Appeals, Hearings, Legal Issues, Trusts, Legal Advice, Depositions, Dispute Resolution, Immigration Issues, Powers of Attorney, Attorneys, Document Drafting, Business Formation, Paternity, Estate Administration, Motions, Pleadings, Human Rights, Strategic Planning, Trial Practice, Public Speaking
Education
Hamline University School of Law 2005 — 2008
Juris Doctorate, Law
The College of St. Scholastica 2002 — 2004
M.A., Majors: Human Resource Management, Organizational Development, Organizational Behavior
Wyższa Szkoła Biznesu - National Louis University w Nowym Sączu 1999 — 2002
B.A., Major: Marketing & Management; Minor: Business Administration
Harbor Beach Community High School 1996 — 1997
International Diploma
Children's Hospital Los Angeles (CHLA) July 2015 - Present
Rush University Medical Center April 2014 - June 2015
AXA Assistance August 2012 - April 2014
Hunter College January 2010 - May 2012
Language Line Services 2009 - 2011
U.S. HealthWorks January 2008 - December 2008
Rural/Metro Corporation October 2004 - November 2007
Skills
Bilingual, EMT, Customer Service, Spanish-English, Interpreting, Close Attention to..., Writing, First Aid, Emergency Management, Community Outreach, Management, Proofreading, Social Services, Editing, Administration, Spanish, Healthcare, Hospitals, Event Planning
Education
Hunter College 2010 — 2012
Translation/Interpretation for Spanish &English, Language Interpretation and Translation
San Diego Mesa College 2003 — 2008
Fire Science, Fire Science/Fire-fighting
Akorbi September 2013 - Present
Telelanguage Inc June 2006 - July 2012
Language Line Services November 1999 - February 2006
Frontier West Coast TelecCommunications March 1994 - October 1999
C & A Inc. January 1981 - February 1994
Education
California State University-Sacramento
Bachelor’s Degree, Marketing/Communications
Embassy of the Republic of Iraq September 2015 - Present
Farmingdale State College February 2014 - May 2015
Holiday Inn West Yellowstone May 2013 - August 2013
Language Line Services August 2010 - June 2012
Skills
Foreign Languages, French, English, Microsoft Office, Customer Service, Cultural Diversity, Editing, Interpreting, Translation, Proofreading, History, Theology, Writing, Geopolitics, Political Science, Politics, Dominican History, GIS
Education
Farmingdale State University of New York 2012 — 2016
Bachelor's Degree, Science, Technology and Society (In progress)
Centro Educativo Marillac (Lycée Marillac) 1992 — 2007
High school
Duke University Healthcare System October 2013 - Present
Freelance Translator/Interpreter September 2007 - Present
ZeroChaos August 2013 - August 2014
ESPN December 2012 - September 2013
Rosetta Stone February 2012 - April 2013
Language Line Services February 2008 - February 2009
SDI Media May 2008 - August 2008
Skills
English, Translation, Foreign Languages, Language Teaching, Editing, Proofreading, Spanish, Research, E-Learning, Multilingual, Catalan, Interpreting, Localization, Intercultural..., Technical Translation, Linguistics, Language Services, Customer Service, Legal Translation, Medical Translation
Education
Florida International University
Barchelor of Arts in Spanish, Legal Translation & Court Interpreting
Georgia Perimeter College
CyraCom 2014 - Present
TransPerfect 2013 - Present
Telelanguage 2013 - Present
Social Security Administration November 2012 - Present
CanTalk Wireless Solutions Inc. 2012 - Present
Language Line Services October 2012 - 2014
Insomniac 2012 - 2013
Just One Eye August 2011 - May 2012
AMC Technology March 2010 - May 2011
AM Promotions - Customer Service December 2008 - April 2010
Skills
Public Speaking, Teamwork, Spanish, Computer Literate, Microsoft Office, Word, Customer Service, Excel, Administration, Inventory Management, PowerPoint, Outlook, Computer Hardware, Research, XP, Access, Writing, Desktop Support, Windows, Documentation, Hardware, Online Marketing, Database Administration, Windows 7, Telecommunications, Legal Interpretation, Social Media, Software Documentation, Microsoft Word, System Administration, Microsoft Excel, Sales, Troubleshooting, Translation, Technical Translation, Networking, Network Administration, English, Social Networking, Linguistics, Multilingual, Localization, Technical Support
Education
SCSI 2011 — 2012
DeVry University 2002 — 2005
Bachelor Of Science, Network Communication Management
Sunny Hills High School 1996 — 2000
Diploma
GlobalTradu
Hispanics In Energy May 2012 - Present
Latino Journal January 2004 - Present
California Utilities Diversity Council 2003 - Present
UC Davis Health System Center for Disparities in Health Care January 2010 - Present
Sacramento Hispanic Chamber of Commerce June 2007 - July 2013
Language Line Services 2007 - 2012
National Association of Judiciary Interpreters and Translators (NAJIT) 2009 - 2011
Skills
Non-profits, Public Speaking, Community Development, Strategic Communications, Leadership Development, Coalitions, Program Development, Grant Writing, Online Marketing, Volunteer Management, Human Resources, Politics, International Relations, Workshop Facilitation, Policy Analysis, Policy, Economic Development, Event Management, Editing, Program Management, Public Policy, Employee Training, Nonprofits
Education
California State University-Northridge
Spanish Linguistics and Literature, Summa Cum Laude
UNINTER Universidad Internacional, Cuernavaca, Mexico
University of California, Los Angeles
California Court Certified Interpreter, Court Interpreting and Translation, Summa Cum Laude
University of Granada, Spain
University of Oviedo, Spain
Vishay Siliconix May 2014 - Present
Olam International September 2011 - November 2013
Chiquita October 2008 - March 2011
Language Line Services June 2008 - October 2008
Skills
Quality Assurance, Supply Chain, Customer Relations, Microsoft Office, HACCP, GMP, SAP, Vendor Management, Customer Service, Data Analysis, Continuous Improvement, Cross-functional Team..., Microsoft Excel
Education
Cal Poly San Luis Obispo 2004 — 2007
Bachelors degree, Industrial Engineering
Hartnell College 2000 — 2004
Associate of Science (A.S.), Mathematics, Physics
MBMH Mayoral Program March 2013 - Present
Osan AB Chapel October 2010 - September 2012
Language Line Services July 2008 - November 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, OneNote, Spreadsheets
Education
American Military University 2012 — 2013
Associate of Science (A.S.), Computer Applications
Language Line Services 2008 - Present
Georgia State University 2012 - 2013
Skills
Microsoft Office, Spanish, Management, English, Editing, Customer Service, Microsoft Excel, Linguistics, Multilingual, Negotiation, Team Building, Proofreading, Account Management, Voice Over, Interpreting, Public Relations, Social Networking, Market Research, Customer Satisfaction, Language Services, Conference Interpreting, Translation, Social Media, Technical Translation, Data Analysis, Intercultural..., Foreign Languages, Consecutive..., Legal Translation, SDLX, SDL Trados, Subtitling, Simultaneous..., Transcreation, Translation Memory, Localization, Medical Translation, Machine Translation, Transcription, Financial Translation, Wordfast, Terminology, CAT tools, Website Localization, Trados
Education
Georgia Institute of Technology
Bachelor of Science (BS), Industrial Engineering
Georgia State University
FAIRFAX FALLS CHURCH COMMNITY SERVICES BOARD ( FAIRFAX COUNTY) March 2015 - Present
Language Line Services April 2007 - Present
Northern Virginia Family Service November 2014 - March 2015
Southwest Community Service Inc September 2013 - May 2014
Arab American Family Service September 2011 - April 2012
7-Eleven Inc May 2007 - July 2008
International LLC June 2006 - April 2007
Delta Global Service September 2004 - May 2006
Student Partnership Worldwide January 2000 - May 2001
Skills
Customer Service, Leadership, Research, English, Teamwork, Microsoft Excel, Teaching, Microsoft Word, PowerPoint, Outlook, Microsoft Office, Photoshop, Windows, Budgets, Budget, Community Outreach, Social Services, Training, Public Speaking, Nonprofits, Crisis Intervention, Needs Assessment, Mental Health Counseling, Mental Health
Education
Governors State University 2010 — 2014
Master's degree, Social Work
Northern Virginia Community College 2008 — 2009
business study
Tribhuvan University 1999 — 2002
M. A, Sociology
Tribhuvan Vishwavidalaya 1996 — 1999
Bachelors, Arts; Sociology
Internal Revenue Service July 2015 - Present
Internal Revenue Service July 2015 - Present
Internal Revenue Service March 2013 - July 2015
Small Business Administration Office of Disaster Assistance September 2010 - March 2013
US Census Bureau September 2008 - December 2010
Language Line Services January 2007 - September 2008
Ambassador Personnel January 2005 - October 2006
Fresh Advantage/Performance Food Group March 2002 - July 2003
Skills
Interpreter, Communications Planning, Marketing Communications, Translator, Human Resources, Full-cycle Recruiting, Personnel Training, Personnel Development, Personnel Assessment, Personnel Recruiting, Innovation Management, Advertising, Budgets, Conflict Resolution, Community Outreach, Employee Benefits, Government, Customer Service, Employment Law, Leadership, HRIS, Military Training, Management, Nonprofits, New Hire Orientations, Personal Development, Organizational..., Policy, Personnel Selection, Project Management, Press Releases, Public Speaking, Project Planning, SDLC, Recruiting, Spanish, Social Media, Training, International Relations, Public Relations, Strategic Communications, Community Development, Fundraising, Event Planning, Internal Communications, Leadership Development, Interviews, Editing, Social Networking, Public Affairs
Education
Clayton State University 2008 — 2010
MBA, Business Management
Georgia State University - J. Mack Robinson College of Business 2002 — 2007
BBA, Managerial Sciences: HR Management
Better Homes and Gardens Real Estate - Mason-McDuffie July 2010 - Present
Language Line Services March 2008 - February 2010
Cal Coast Properties February 2005 - November 2007
Clear Channel 2003 - 2005
Skills
Marketing, Relocation, First Time Home Buyers, Negotiation, Buyer Representation, Social Media Marketing, Single Family Homes, Sellers, Contract Negotiation, Residential Homes, Direct Sales, Sales
Education
California Polytechnic State University-San Luis Obispo 1982 — 1987
B.S., Horticulture
Reedley College 1980 — 1982
Associated Science, A.S., Landscape Horticulture
LanguageLine Solutions November 2012 - Present
Monterey Plaza Hotel & Spa January 2012 - November 2012
Language Line Services July 2007 - July 2011
Farmers Insurance February 2005 - June 2007
Skills
Hotels, Event Management, Tourism, Microsoft Excel, Microsoft Word, Meeting Planning, PowerPoint, Outlook, Human Resources, Benefits Administration, Microsoft Office, Teamwork, Customer Satisfaction, Customer Service, Training, Leadership, Event Planning, Team Building, Strategic Planning, Salesforce.com, Management, Account Management
Education
Heald College 1998 — 2000
AA, Computer Business
CTS LanguageLink February 2014 - Present
KES Science and Technology, Kennesaw, GA May 2010 - January 2014
Language Line Services March 2005 - April 2010
L & M Marketing Company August 2001 - March 2005
Lucent Technologies/Avaya, Inc October 1997 - July 2001
Skills
English, Marketing, New Business Development, Public Speaking, Project Management, Business Development, Strategic Planning, Strategic Thinking, Globalization, Negotiation, Training, Management, Sales, Sales Management, Sales Operations, CRM, Marketing Strategy, Lead Generation, Strategy, Selling, Customer Service, Account Management, Business Planning, Forecasting, Strategic Partnerships, Professional Services, Salesforce.com, Leadership, Business Strategy, Entrepreneurship, Sales Process, Online Marketing, Marketing Communications, Competitive Analysis, Direct Sales, B2B, Sales Presentations, Social Media Marketing, Customer Retention, Advertising, Start-ups, Key Account Management, Product Marketing, SaaS, B2B Marketing, Product Launch, Customer Acquisition, Cold Calling, Channel Partners, International Sales
Education
Fairleigh Dickinson University
Graduate Studies, Marketing Research
Fairleigh Dickinson University Teaneck Campus NJ Undergraduate
BS Marketing/Management, Marketing and Business Management, 3.2 overall out of 4.0 and 4.0 in my major Marketing/Management
Language Line Services 2009 - Present
Language Line Services 2006 - 2009
Skills
Certified Medical..., Customer Service, Phone Skills, Immigration Issues, Hospital Emergencies, Court Cases, Workers' Compensation..., Police Stations, Unemployment Claims
Education
University of Puerto Rico-Rio Piedras
Graduate level English/Spanish Translation classes
Hofstra University 1974 — 1978
Bachelor of Arts (B.A.), Language Studies
University of Southern California September 2010 - Present
University of Southern California September 2010 - Present
Associated Kyoto Program (AKP) August 2005 - Present
Associated Kyoto Program August 2005 - July 2010
Japan Foundation Center for Global Partnership September 2003 - May 2005
Japan Foundation Center for Global Partnership September 2003 - May 2005
Language Line Services October 2002 - August 2003
Language Line Services September 2002 - August 2003
Nagano Prefectural Government July 2000 - July 2002
Nagano Prefectural Government July 2000 - July 2002
Education
The University of Chicago 1997 — 2000
MA, East Asian Languages and Civilizations
The University of Chicago
East Asian Languages and Civilizations
Hamilton College 1993 — 1997
BA, Asian Studies
Dale Carnegie Training
Hamilton College
BA, Asian Studies
Inter-University Center for Japanese Language Studies
Nanzan University Center for Japanese Studies
Mobotix AG August 2013 - Present
Security Reps December 2010 - August 2013
Linguistic Systems, Inc. September 2009 - February 2010
Language Line Services April 2007 - June 2009
Burr Wolff 1997 - 2000
Strategis Asset Valuation & Management 1993 - 1997
Real Logic 1991 - 1993
Xerox 1983 - 1987
Skills
Sales Management, Sales, Marketing Strategy, Salesforce.com, Strategy, Leadership, Account Management, Marketing, New Business Development, Management, Public Relations, Translation, Business Development, CRM, Strategic Planning, Project Management, Sales Process, Solution Selling, Business Strategy, Strategic Partnerships, Localization, Channel, B2B, Public Speaking, Customer Service, Key Account Management, Operations Management, Cold Calling, Call Centers, Coaching, Competitive Analysis, Contract Negotiation, Customer Retention, Customer Satisfaction, Direct Sales, International Sales, Lead Generation, Market Research, Negotiation, Product Management, Product Marketing, SaaS, Sales Operations, Selling, Start-ups, Team Building, Team Leadership, Telecommunications, Training
Education
Erasmus Universiteit Rotterdam 1985 — 1985
Business Law
Michigan State University 1980 — 1985
Bachelor of Arts, Marketing
Quintiles 2013 - Present
Language Line Services January 2010 - October 2012
MissingPatient.com 2008 - 2010
Wyeth 2007 - 2008
GlaxoSmithKline June 2005 - November 2006
Qwest Communications 2003 - 2005
MCI/WorldCom 1999 - 2002
Skills
Account Management, Solution Selling, Telecommunications, Direct Sales, Salesforce.com, Sales Process
Education
Adelphi University
BBA, Management
Walmart Canada December 2014 - Present
Walmart October 2010 - November 2014
The Nielsen Company July 2010 - October 2010
The Nielsen Company October 2009 - July 2010
The Nielsen Company March 2007 - February 2010
ANZU Technology 2006 - March 2007
Center for Citizen Initiatives 2005 - 2005
Language Line Services 2003 - 2005
Center for East Asian Studies, Monterey Institute of International Studies 2003 - 2005
Peace Corps 1999 - 2002
Skills
Market Research, Analytics, Strategy, Business Development, Management, Marketing, Retail, Program Management, Merchandising, Sales, Customer Insight, Marketing Research, Segmentation, Market Analysis, Competitive Analysis, Data Analysis, Strategic Planning, Marketing Strategy, Business Strategy, Analysis, Project Management, Leadership, International Business, Forecasting, Strategic Partnerships, Brand Management, Cross-functional Team..., Integrated Marketing, Brand Development, Vendor Management, Training, Diversity & Inclusion
Education
Middlebury Institute of International Studies at Monterey 2003 — 2005
MA, International Economic Development
Middlebury Institute of International Studies at Monterey 2003 — 2004
MBA, International Management
Carleton College 1995 — 1999
BA, Religious Studies; Asian Studies
St. Nicholas School
CyberData Corporation September 2008 - Present
Language Line Services August 1998 - March 2007
Reed Elsevier/Martindale Hubbell January 1992 - May 1998
MacMillan Publishing, Div of NRPC June 1987 - January 1992
Skills
VoIP, Strategy, Business Development, Account Management, Customer Retention, Budgets, Project Management, Team Leadership, Business Strategy, New Business Development, Strategic Planning, Marketing Strategy, Sales Management, Sales Process, Direct Sales, Telecommunications, Change Management, Integration, Process Improvement, Business Analysis, Sales, Cloud Computing, Program Management, Solution Selling, Professional Services, Salesforce.com, Management, SDLC, Product Management, SaaS, Sales Operations, B2B, Unified Communications, Selling, CRM
Education
Fashion Institute of Technology
Army and Air Force Exchange Service April 2009 - Present
Macy's West August 2005 - April 2009
Piper Environmental Group, Inc. April 2007 - October 2007
Language Line Services January 2006 - April 2007
Army April 2004 - October 2004
Monterey Bay Aquarium January 2000 - October 2003
American Red Cross January 1999 - January 2000
Shell Exploration and Production June 1990 - December 1998
Department of Commerce June 1989 - December 1989
Skills
Promotions, Policy, Merchandising, Customer Relations, Budgeting, Strategic Planning, Customer Service, Team Building, Sales Management, Event Management, Microsoft Office, Fundraising, Employee Relations, Excel, Word, Writing, Research, Team Leadership, Public Speaking, Problem Solving, Advertising, Negotiation, Access, Mentoring, Non-profits, Account Management, Program Management, Budgets, Coaching, Recruiting, Human Resources, Microsoft Word, Onboarding, Leadership Development, Microsoft Excel, Training, Leadership, Project Management, Customer Satisfaction, Talent Management
Education
Golden Gate University 2001 — 2006
MBA, Managment
New Mexico State University 1994 — 2000
Bachelor of Business Administration (BBA), International Economics
SunOpta August 2011 - July 2012
Language Line Services March 2010 - August 2011
Various/Strother Consulting/Easton Bell September 2009 - March 2010
Sun Microsystems 2008 - 2008
Aviza Technology 2001 - 2008
Adobe Systems 1997 - 1999
Skills
Employee Relations, Applicant Tracking..., Talent Acquisition, Performance Management, Organizational..., Benefits Administration, Workers' Compensation..., FMLA, HRIS, ADP HRB, ADP Payforce, Ceridian Payroll System, Business Partner..., Microsoft Office, Compensation, Deferred Compensation, Talent Management, Recruiting, Human Resources, Employee Engagement, Strategy, Onboarding, Process Improvement, Mergers & Acquisitions, Training, Program Management, Organizational..., Personnel Management, Leadership, Succession Planning, Employee Benefits, Workforce Planning, Management, Payroll, HR Policies, Coaching, HR Consulting, Compensation & Benefit, Employer Branding, Sourcing, Hiring, Management Development, ADP Payroll, Executive Pay, Technical Recruiting, Interviews, Internet Recruiting, Labor Relations, Benefits Negotiation, Taleo
Education
Golden Gate University
M.S. In progress, Human Resources
University of San Francisco
B.S., Organizational Behavior
Elementary School New York September 2015 - Present
NY Maironis Lithuanian School September 2008 - May 2015
Language Line Services November 2008 - September 2012
Skills
Interpreting, Teaching, Speech Therapy, ESL, Editing, Language Teaching, Legal Translation, Literature, Public Speaking
Education
City University of New York-Herbert H. Lehman College 2013 — 2015
Master of Arts (M.A.), Speech-Language Pathology/Pathologist
Lithuanian Educological University 1996 — 2000
Vilniaus Pedagoginis Universitetas 1996 — 2000
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Interprenet, Ltd. August 2014 - Present
Language Line Services June 2011 - Present
Hoogwegt US April 2014 - August 2014
Goldbelt Wolf February 2007 - November 2013
Revival Business Solutions May 2008 - September 2012
Oikocredit September 2009 - November 2010
Walmart 2008 - 2010
Oikocredit 2008 - 2010
Importadora Jaeger S.A. January 1996 - May 1997
Kellogg Company October 1986 - June 1988
Skills
Simultaneous..., Technical Translation, Legal Translation, Consecutive..., Procurement, Global Sourcing, Translation, Medical Interpreting, Interpreting
Education
National Louis University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Behavioral Sciences, Junior
International School of Ministry 2011 — 2012
Bible Studies Certificate, Bible/Biblical Studies, Bible Studies Certificate
Loyola Global Hemispheric 2005 — 2007
Translation English/Spanish, Language Interpretation and Translation, Translator English Spanish
City Colleges of Chicago-Harry S Truman College 1993 — 1995
Associates Degree (with Honors), Mid Management, Associates Degree Mid Management
City Colleges of Chicago-Harry S Truman College 1993 — 1994
Applied Science Certificate, Marketing, Marketing Applied Science Certificate
Baruch College-Rubin Museum Project August 2010 - Present
Voices of Tibet November 2007 - Present
Rubin Museum of Art January 2006 - Present
Rubin Museum of Art 2006 - Present
Language Line Services May 2004 - Present
Tibetan Oral History Project 2006 - 2007
Geographic Expeditions March 2003 - November 2005
The Art Peddler - San Rafael April 2003 - October 2004
Kraft General Foods March 2002 - March 2003
Skills
Editing, Social Media, Event Planning, Research, Museums, Non-profits, Photography, Public Speaking, Microsoft Office, Fundraising, Event Management, Photoshop, Art, Customer Service, Grant Writing, Blogging, Adobe Creative Suite, Social Media Marketing, Art History, Community Outreach, Teaching, Nonprofits, Leadership, Film, Art Education, History, Program Development, Volunteer Management, Curating, Museum Collections, Video, Arts Administration, Cultural Heritage, Creative Writing, Art Exhibitions, Grants, Museum Education, Proofreading, Philanthropy, Archives, Translation, Non-profit..., Fundraisers, Intercultural..., Art Handling, Literature, Books, Visual Arts, Contemporary Art, Galleries
Education
City College of San Francisco 1999 — 2002
diploma, photography
City College of San Francisco 1996 — 2002
assistant teacher, CDEV/ECE
St. Teresian College, Mysore
B'com, Bachelor's in Accounting
American Translators Association February 2006 - Present
VA BELLINO INSURANCE AGENCY February 2001 - Present
Language Line Services 2002 - February 2012
Skills
Translation, Multilingual, Linguistics, Interpreting, Localization, Language Services
Education
Beijing Language and Culture University 1992 — 1996
Chinese languange and culture
Federal, Municipal Courts January 2000 - Present
U.S. Court of Appeals January 2008 - Present
SpanLink Translations - www.spanlinktranslations.com January 1979 - Present
Don't Sweat It! January 1987 - Present
SCOTTSDALE LATIN GROUP July 2004 - Present
Many Local Attorneys 2001 - 2013
Language Line Services January 1999 - May 2004
Mayo Clinic November 1991 - November 1998
DANCE FRANCE - ECUADOR January 1986 - March 1990
Parker Drilling Company January 1977 - June 1980
Skills
Corporate Events, Event Planning, Event Management, Music, Social Media Marketing, Public Relations, Marketing, Entertainment, Trade Shows, Fundraising, Interpreting, Translation, Medical Translation, Legal Translation, Brand Management, Volunteer Management, Consecutive..., Hospitality Industry, Focus Groups, Social Networking, Mission Work, Non-profit Volunteer, Expatriate Management, Tutor - Language &..., Patient Administrative..., Entrepreneurship, Spanish, Community Outreach, Editing, Public Speaking, Sales, Media Relations, Nonprofits, English, Social Media, Blogging, International Relations, Strategic Communications, Facebook, Newsletters, Creative Writing, Interviews, Press Releases, Journalism, Internal Communications, Research, Proofreading, Copy Editing, Teaching, Copywriting
Education
Pontifica Universidad Catolica del Ecuador 1975 — 1975
Advanced Spanish
Arizona State University West
BAS, Special Events Management - Public Relations
Scottsdale Community College
Associate's Degree, Public Relations
LoanToolBox March 2007 - Present
Language Line Services September 2005 - December 2006
Education
California State University-Northridge
Dealertrack Technologies January 2012 - Present
Galeria America November 2011 - Present
JM Solutions~ Dealerups January 2004 - Present
Parayil & Mann Dealer Services April 2009 - January 2010
JM Family Enterprises 2004 - May 2009
Barber Ford January 2003 - January 2004
Language Line Services January 1998 - October 2002
Skills
Bilingual-Spanish, Process Consulting, CRM software, Spanish, Troubleshooting, Customer Relations, Problem Solving, Customer Service, Team Leadership, Microsoft Office, Process Improvement, Excel, PowerPoint, Budgeting, Word, Account Management, Interviewing, Customer Satisfaction, Access, Documentation, Coaching, Sales Management, Automotive, Public Speaking, Photoshop, Windows, Social Media, Business Development, Team Building, Budgets, CRM, Sales, Customer Retention, Sales Process
Education
Davenport University 1994 — 2006
International Business BA
Grand Valley State University 1994 — 1996
Museum of Fine Arts, Boston September 2015 - Present
Inmar December 2013 - Present
Cornell University May 2012 - Present
Boston Medical Center June 2010 - Present
Language Line Services August 2004 - Present
ABRY Partners January 1993 - Present
KnowledgePoint360 Group LLC 2006 - November 2014
Masergy Communications August 2011 - December 2013
Boston Medical Center January 2010 - January 2013
Psychological Services Inc. December 2006 - 2009
Skills
Private Equity, Management, Entrepreneurship, Mergers, Strategy
Education
Cornell University
BS, Communications
University of Pennsylvania - The Wharton School
MBA, Finance
The Home Depot October 2005 - Present
Language Line Services November 2007 - December 2007
The Home Depot August 2004 - October 2005
The Home Depot July 2003 - August 2004
Spherion March 2002 - July 2003
ACES Airlines June 2000 - January 2001
Compania De Galletas Noel SA June 1992 - February 2000
Chiquita Brands International December 1989 - June 1992
Education
University of South Florida 2006 — 2007
Certificate
Colegio Mayor de Antioquia 1986 — 1988
Technologist
SelectQuote Insurance Services September 2008 - Present
AT&T April 2007 - September 2008
Language Line Services September 1998 - December 2007
Chinese American Etiquette Association April 2006 - April 2007
Tiffany & Co October 2006 - January 2007
Disney Channel, Asia September 1995 - September 1996
Skills
Lead Generation, Account Management, Salesforce.com, Advertising, Sales, Sales Process, Sales Presentations, CRM, Direct Sales, Cold Calling, B2B, Selling, Customer Retention, Direct Marketing, Customer Service
Education
Chinese Culture University 1991 — 1994
BA, English Language and Literature, General
Language Line Services May 2006 - September 2012
CTB/McGraw June 2003 - December 2005
Prudential Financial September 2002 - May 2003
HSBC Card Services August 2000 - May 2002
HSBC Card Services 1999 - 2002
HSBC September 1999 - July 2000
USS ABRAHAM LINCOLN April 1997 - June 1999
U.S. Naval Support Activity, Souda Bay, Crete, Greece February 1996 - March 1997
Skills
Account Management, Business Analysis, Customer Satisfaction, New Business Development, Analysis, Training, Strategic Planning, Access, Customer Service, Operations Management, Risk Management, Cross-functional Team..., Microsoft Excel, Process Improvement, Business Strategy, Program Management, Call Center, Sales Operations, Telecommunications, Salesforce.com, Sales, Team Building, Leadership, Management, Proposal Writing, CRM, Budgets, Marketing Strategy, Financial Analysis, Product Management, Testing, Call Centers, Interviews, Data Analysis, Vendor Management, Project Management, Business Development, Contract Negotiation, Marketing, Change Management, Microsoft Office, Team Leadership, Competitive Analysis, Manufacturing, Research, Forecasting, Strategy, Financial Services, Multilingual, Translation
Education
Project Management Institute 2010 — 2012
PMP certification, Project Management
Villanova University 2010 — 2011
Master Certificate, Business Analysis and IS/IT Project Management
Golden Gate University 2004 — 2008
MBA, Finance
University of Southern California - Marshall School of Business 1990 — 1994
Bachelor of Science, Business Administration
U.S. Navy
Supply Management, Financial Management
Pacific Metrics Corporation November 2014 - Present
Pacific Metrics Corporation November 2012 - November 2014
Language Line Services May 2011 - November 2012
CTB McGraw Hill March 2011 - May 2011
Bookette Software Company, Inc January 2008 - March 2011
National Geographic School Publishing 2006 - 2008
Hampton-Brown 1997 - 2006
The McGraw Hill Companies December 1994 - January 1998
Fresh Network, LLP 1990 - 1994
KPMG 1987 - 1990
Skills
Sarbanes-Oxley Act, Forecasting, Strategic Planning, Financial Analysis, Budgets, Accounts Receivable, Accounting, Analysis, Cross-functional Team..., Finance, SAP
Education
Golden Gate University 1992 — 1994
Masters, Business Administration
California State University-Chico 1983 — 1986
BS, Finance
Language Line Services March 2009 - Present
Skills
Interpreting, Translation, Technical Translation, Linguistics, Legal Translation, Intercultural..., Teaching English as a..., Russian, Consecutive..., ESL, Simultaneous..., Multilingual
Education
Moscow State Technological University "Stankin" 1978 — 1983
bachelor, mechanical ingeneering
Certified Languages International December 2012 - Present
Deluxe Digital Studios August 2012 - Present
Language Line Services July 2008 - November 2012
Fairfield Residential July 2006 - June 2008
Duke University August 2001 - May 2005
Duke University Medical Center August 2001 - August 2002
Institute of Molecular Biology, Acadamia Sinica, Taiwan July 1998 - July 2001
Skills
Healthcare, English, Customer Service, Quality Assurance, Proposal Writing, Mandarin, Sight Translation, Consecutive..., Movie Subtitle..., Translation, Foreign Languages
Education
UCLA 2012 — 2013
Interpretation/Translation Certificate: Chinese/English
Duke University 2002 — 2005
Master, Genetics
Tunghai University 1994 — 1998
BS, Biology
North East Georgia Health System March 2015 - Present
Independent Spanish Lanaguage Consultant January 1989 - Present
North Georgia Christian School 2012 - 2013
Georgia State University 2010 - 2011
Language Line Services 2009 - 2010
Gainesville State College 2004 - 2010
Prevent Child Abuse America 2002 - 2003
Impsat 1995 - 1996
Inlingua International 1995 - 1995
CAVELIER ABOGADOS 1991 - 1992
Skills
Editing, English, Foreign Languages, Management, Multilingual, Spanish, Translation, International Relations, Microsoft Office, Intercultural..., Nonprofits, Proofreading, Interpreting
Education
Georgia State University 2009 — 2014
Master of Arts (M.A.), Linguistics - Literature / Graduate Certificate in Translation (In Progress)
Florida International University 1999 — 1999
Foundations of Court Interpreting
The University of Salford 1990 — 1990
Advance Certificate in English as a Foreign Language specializing in Translation and Interpreting
Universidad de Los Andes
Specilization in Translation Spanish - English
Pontificia Universidad Javeriana
Bachelor's Degree, Modern Languages, Spanish, English and French
Financial Engines February 2010 - Present
Christensen & Giannini, LLC July 2007 - January 2010
Language Line Services September 2004 - July 2007
Excelligence Learning Corp July 1999 - September 2004
EAB Associates October 1993 - November 1997
Deloitte & Touche September 1989 - September 1993
Skills
US GAAP, Financial Reporting, IPO, Financial Modeling, Strategic Financial..., SEC filings, Sarbanes-Oxley Act, Financial Analysis, Mergers & Acquisitions, Accounting, Revenue Recognition, Financial Services, GAAP, Corporate Finance, Investor Relations, Business Valuation, Finance, Asset Management, Investments, Treasury Management, Securities, SOX Compliancy, SEC Financial Reporting, Auditing, SEC Filings, Financial Planning
Education
California State University-Los Angeles 1983 — 1987
BS, Finance/Accounting
Carmel High School
TransPerfect Translations 2009 - Present
FBI 2009 - Present
Lionbridge September 2008 - Present
ACTFL 2008 - Present
Language Line Services January 2006 - Present
Self Employed January 1983 - Present
Florida Hospital May 2002 - April 2011
Optimal Phone Interpreters 2004 - 2011
Skills
Voice Over, Testing, Hindi, Gujarati, English, Linguistics, Multilingual, Transcription, Courts, Translation, Translation Services, Consecutive Interpreting, Localization, Proofreading, Legal Translation, Editing, Foreign Languages, Immigration, Medical Translation, Intercultural..., Language Services, Interpreting, Immigration Law, Terminology, Consecutive..., Financial Translation, International Relations, Globalization, Language Teaching, Manuals, Wordfast, Transcreation, Localization Testing, Language Development, Conference Interpreting, Simultaneous..., Legal Interpretation, Cultural Awareness
Education
Gujarat University 1980 — 1983
LL.B., Legal
Vital Interaction January 2014 - Present
Seeking New Opportunity July 2013 - January 2014
Language Line Services July 2011 - July 2013
Roger Beasley Volvo August 2004 - June 2011
Skills
Account Management, New Business Development, Customer Service, Sales Management, Direct Sales, Teamwork, Social Networking, Sales Presentations, Salesforce.com, Healthcare, Sales, Sales Operations, Business Development, Sales Process, Selling, Management, Marketing, Strategic Planning, Team Building
Education
Austin Community College 1997 — 1999
Business
Language Line Services June 2010 - Present
CTB/McGraw-Hill June 2005 - September 2009
CTB/McGraw-Hill January 2002 - January 2005
McGraw-Hill January 1996 - January 2002
Agostini & Associates, Inc January 1993 - January 1995
Skills
Project Management, Budgets, Quality Management, Negotiation, Customer Service, Leadership, Business Analysis, Software Documentation, Project Planning, Human Resources, Analysis, Management, Process Improvement, Team Leadership, Cross-functional Team..., PMO, Time Management, Team Building, Databases, Business Process..., CRM, Program Management, Vendor Management, Strategic Planning, Microsoft Office, Account Management, Performance Management, Strategy, Leadership Development, Logistics, Training, Risk Management, Teamwork, Testing, Customer Satisfaction, Team Management, Coaching, Operations Management, Business Strategy, Contract Negotiation, Change Management
Education
Golden Gate University
Business Administration, Management and Operations
Starbucks October 2014 - Present
JMB Designs & Graphics January 2012 - Present
John Paul Alvarez for State Rep HD 100 March 2013 - September 2014
John Paul Alvarez Campaign September 2012 - November 2012
Language Line Services March 2009 - May 2012
Skills
InDesign, Photoshop, Illustrator, Interpreting, Spanish-English, English-Spanish, Spanish, Proofreading, Language Services, Grammar, Medical Translation, Text Editing, Logo Design, Branding & Identity, Clerical Skills, Microsoft Excel, Microsoft Office, Customer Service
Education
American InterContinental University 2011 — 2014
BFA, Visual Communication/ Web Design
The Art Institute of Fort Lauderdale 2000 — 2003
Bachelor of Science (B.S.), Media Arts and Animation
Federal Language consultant December 2012 - Present
Language Select January 2010 - Present
national language service corps February 2009 - Present
Language Line Services June 2008 - Present
CyraCom September 2006 - Present
Tele Interpreters May 1997 - May 2008
Skills
English, Translation, Linguistics, Proofreading, Editing, Writing, Teaching, Technical Translation, Immigration, Transcription, Subtitling, DoD, Legal Documents, Multilingual, Interpreting, Machine Translation, Urdu, Conference Interpreting, Legal Translation, Simultaneous..., Hindi, Gujarati, Language Teaching, Language Services, Medical Translation, Consecutive..., Punjabi, Cultural Awareness, Foreign Languages, Wordfast, Terminology, Internationalization, Website Localization, SDL Trados, Financial Translation, Translation Memory, Localization, Transcreation, SDLX, Globalization, CAT tools, Localization Testing, Intercultural..., Manuals, Language Development, L10n
Education
Gujarat University 1986 — 1989
B.Com, accountancy/statics
National Rural Telecommunications Cooperative (NRTC) July 2011 - Present
Doukenie Winery May 2013 - Present
American Red Cross January 2011 - May 2011
Circle Solutions, Inc. November 2009 - November 2010
Language Line Services June 2008 - June 2009
Monterey Institute of International Studies May 2008 - May 2009
Oracle September 2004 - August 2007
Skills
Account Management, Budget Analysis, Business Planning, Customer Service..., Government Contracts, Intercultural..., Operations Management, Project Management, Project Planning, Report Writing, Strategic Planning, Marketing, Strategy, Analysis, German, Budgets, Proposal Writing, Event Planning
Education
Middlebury Institute of International Studies at Monterey 2007 — 2009
MBA, International Management
George Mason University 2005 — 2007
Graduate Certificate, World Religions, Diplomacy, and Conflict Resolution
The George Washington University 2000 — 2004
BA, International Affairs
Language Line Services January 2010 - Present
Disney Interactive Media Group 2005 - 2008
Disney Consumer Products 2005 - 2005
CSUN December 2002 - June 2004
Skills
Multilingual, PowerPoint, Onboarding, Human Resources, New Hire Orientations, Administrative..., Customer Service, Russian
Education
CSUN 2002 — 2004
Bachelor of Business Administration (BBA), Human Resources Management and Services
California State University-Northridge 2002 — 2004
Bachelor of Science, Business Administration, Human Resources
Language Line Services April 2005 - Present
Tiffany & Co. 1990 - 1995
Skills
Interpreting, Translation, Spanish, Linguistics, Intercultural..., Language Teaching, Terminology, Language Services, Foreign Languages, Language Development, Consecutive..., Multilingual, English, Technical Translation, French, Localization, Manuals, Legal Translation, Trados, Website Localization, Italian, Globalization, Internationalization, Cultural Awareness
Education
City University of Seattle
MBA, International Marketing
Language Line Services June 2010 - Present
2009-2010H & R Block January 2009 - January 2010
2006-2007Weaver Precast Inc June 2006 - January 2007
2005-2006Summit Quest Academy May 2005 - December 2006
2003Michael R January 2003 - April 2003
Multicultural Services January 2000 - January 2002
Skills
Customer Service, Microsoft Office, Telephone Skills, Payroll, Tax Preparation, Translation, Interpreting, Proofreading, Spanish, Multilingual, Editing, Foreign Languages, English, Microsoft Word, Intercultural..., PowerPoint, Microsoft Excel, Linguistics, Nonprofits, Data Entry
Education
Eastern Mennonite University 2000 — 2003
Associates of Arts, Bible, Spanish
Cocalico High School
College Prep
Jelor Productions, LLC May 2014 - Present
Toy Bounty Hunters: Web TV January 2011 - Present
Casual and Professional Gamers Association (CAPGA) November 2014 - Present
EZYield, a TravelClick company January 2013 - July 2014
Gamers Inc June 2012 - September 2013
Greenway DCJ 2012 - 2013
Language Line Services 2008 - 2009
Skills
Editing, Social Media Marketing, Proofreading, Twitter, Film Production, Video Production, Production Managment, Event Management, Event Planning, Publicity, Video, Video Editing, Creative Writing, Social Networking, Blogging, Digital Media
Education
Full Sail University 2009 — 2012
Bachelor, Entertainment Business
Portland State University October 2013 - Present
Portland State University, Graduate School of Education September 2011 - Present
Portland State University January 2012 - September 2013
Pacific University August 2012 - December 2012
Language Line Services August 2008 - June 2012
Portland State University April 2009 - September 2011
Portland State University September 2010 - August 2011
Edúcate Ya September 2008 - March 2009
Planar Systems September 2006 - August 2008
Wilbur Hot Springs April 2006 - May 2006
Skills
Sustainability..., Education for..., Social Sustainability, Program Management, Strategic Planning, Partnership-building, Collaborative Leadership, Connecting People, Professional Learning..., Professional Mentoring, Team Facilitation, Project Management, Risk Management, Program Budgeting, Social Technologies, Communities of Practice, University Teaching, Curriculum Design, Service Learning, Leadership & Change, Social Justice, Social Entrepreneurship, Organizational Learning, Futures Thinking, Systems Thinking, Permaculture, Educational Assessment, Program Evaluation, Grant Writing, Grant Monitoring, Grant Reviewing, Change Catalyst, Newsletters, Hiring, Website Development, Research, Writing, Events Coordination, Training, Teaching English as a..., Reporting & Analysis, Cross-cultural..., Process Improvement, Sustainable Tourism, Spanish, Proofreading, Interpreting, Sustainability, Program Coordination, Data Analysis
Education
Antioch University-PhD Program in Leadership and Change 2013 — 2017
PhD in Leadership and Change, Sustainability Leadership
Portland State University 2008 — 2011
M.A., Educational Leadership & Policy: Leadership in Ecology, Culture & Learning, 3.98
Pacific University 1993 — 2008
B.A., Spanish & Psychology
GDKN February 2015 - Present
Language Line Services September 2011 - February 2015
CLI August 2005 - September 2011
Language Line Services November 1999 - September 2005
Skills
Administrative..., Social Networking, Proofreading, Spanish, Microsoft Office, PowerPoint, Microsoft Excel, Event Planning, Teamwork, Community Outreach, Fundraising, Event Management, Nonprofits, Teaching, Translation, Interpreting, Medical Interpretations, Administrative Support, Non-profits, Outlook, Budgets, English, Foreign Languages
Education
American Public University System 2008 — 2009
UW-Parkside 1996 — 1999
Blueprint Consulting Services February 2015 - Present
Freelance 2013 - Present
ATGStores.com a Lowe's Company May 2014 - February 2015
Terex April 2013 - May 2014
Huawei 2011 - 2012
Language Line Services 2009 - 2011
Sino Analytica 2008 - 2009
Century Car City 2006 - 2008
Oregon State University 2003 - 2006
Skills
HTML, HTML 5, CSS, CSS 3, JavaScript, jQuery, C#, VB.NET, ASP.NET, SQL, PHP, Visual Studio, Microsoft SQL Server, Git, WordPress, User Experience Design, Responsive Design, User Interface Design, IIS, E-commerce, JIRA, Agile Methodologies, Scrum, Photoshop, SEO, Web Accessibility, Web Analytics, Google Analytics, Dreamweaver, Digital Marketing, HTML emails, Landing Pages, Microsites, Pardot, Oracle CRM On Demand..., Project Management, HTML5, ASP.NET MVC, TFS, Kendo UI
Education
Bellevue College 2012 — 2013
Certificate, Web Design
Zhejiang University 2007 — 2008
Business administration
Oregon State University 2003 — 2006
MS, Food Science
Beijing Forestry University 1999 — 2003
BS, Food science
Cantinho da Cy September 2014 - Present
Language Line Services January 2013 - Present
Florida Atlantic University January 2004 - January 2006
IBM 2002 - 2004
DIRECTV Latin America 1999 - 2001
Skills
Translation, Linguistics, Proofreading, Interpreting, English, Portuguese, Editing, Foreign Languages, Language Teaching, Spanish, ESL, Literature, Teaching, Tutoring, Copy Editing, Localization, Bilingual Proficiency, Copywriting, English-Brazilian..., Web Content, Web Content Management, Intercultural...
Education
Florida Atlantic University 2004 — 2006
M.A Degree, Linguistics
Universidade Federal do Maranhão 1990 — 1995
Bachelor's degree, Mass Communication and Journalism
CBS Corporation June 2013 - Present
CBS Corporation January 2013 - May 2013
Bronx Community College December 2007 - December 2012
Language Line Services May 2008 - December 2008
Chao and Lee CPAs' PC May 2006 - December 2007
Americargo, Inc. January 2006 - May 2006
Staten Island Chinese School February 2003 - January 2006
College of Staten Island Teaching Scholar Program February 2004 - December 2005
Cicero and LoVerde, P.C. February 2005 - May 2005
Skills
QuickBooks, Accounting, Accounts Receivable, Account Reconciliation, Microsoft Excel, Tax, Payroll, General Ledger, Event Planning, Financial Analysis, PowerPoint, Financial Reporting
Education
City University of New York-Baruch College - Zicklin School of Business 2009 — 2013
Master of Business Administration (M.B.A.), Accounting and Taxation
City University of New York-College of Staten Island 2002 — 2006
Bachelor of Science, Finance and Economics, Dean's List
New York State Unified Court System January 2015 - Present
Lexington School for the Deaf April 2006 - January 2015
Language Line Services April 2008 - July 2008
Skills
Translation, Spanish-English, Interpreting, Spanish, Editing, English, Foreign Languages, Human Resources, Interviews, Language Services, Legal Translation, Linguistics, Multilingual, Proofreading, Simultaneous..., Technical Translation, Terminology
Education
Hunter College 2006 — 2007
Certificate, Language Interpretation and Translation
Tulane University 1994 — 1998
MAY; B.A, International Relations; Spanish
Microsoft July 2014 - Present
AQ Solutions August 2009 - Present
AJs Spa Service Inc April 2008 - Present
Language Line Services November 2011 - March 2014
Eye Obee Inc August 2001 - March 2007
Skills
Language Services, Proofreading, Legal Translation, Translation, Technical Translation, Office Administration, Administration, Microsoft Excel, Microsoft Word, Strategic Planning, Social Media, Training, Budgets, Customer Service, Microsoft Office, Sales, Public Relations, Leadership, PowerPoint, English, Social Networking, Research
Education
Florida Atlantic University 2002 — 2004
Bachelor of Science (BS), Accounting and Business/Management
Self Employed January 1998 - Present
Language Line Services June 1995 - June 1997
AT&T Language Liine June 1993 - June 1995
Broome-Tioga BOCES January 1994 - January 1995
Emery Worldwide January 1989 - January 1990
East Stroudsburg University January 1984 - January 1986
Toaz Junior High School January 1980 - January 1982
New York University Medical Center January 1967 - January 1970
Skills
Translation, Teaching, Editing, Interpreting, Spanish, ESL, English, Foreign Languages, Intercultural..., Multilingual, Linguistics, Language Services, Legal Translation, Proofreading, Simultaneous..., Technical Translation, Language Teaching, Subtitling, Localization, Trados, Website Localization, Terminology, Medical Translation, Internationalization, Literature, Conference Interpreting
Education
East Stroudsburg University of Pennsylvania 1988 — 1989
Media Communications
State University of New York College at Old Westbury 1980 — 1981
Bilingual Education
Suffolk County Community College 1978 — 1980
Bilingual Secretarial Program
Senor de la Misericordia
Primary and Secondary Education
Just Interpretation LLC December 2010 - Present
CP Language Institute April 2010 - Present
Language Line Services February 2007 - March 2010
Skills
Consecutive..., Simultaneous..., Interpreting, Medical Translation, Language Services, Medical Terminology, Customer Service, Multilingual, Hospitals, Terminology, Foreign Languages, Linguistics, Proofreading, Localization
Education
Baruch College, City University of New York (CUNY) 1995 — 1999
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Bridging The Gap
GEICO October 2014 - Present
Language Line Services October 2008 - June 2013
Language Line Services July 2010 - May 2013
State of Hawaii June 2007 - July 2008
State of Hawaii July 2006 - May 2007
St. Francis Medical Center / Liberty Dialysis Hawaii March 2005 - January 2007
US Department of Defense June 2004 - March 2005
Skills
Salesforce.com, Account Management, Sales, Sales Operations, Sales Process, Sales Management, Contract Negotiation, Business Development, Leadership, Microsoft Office, Customer Satisfaction, World Class Customer..., Customer Service, Team Leadership, Networking, Time Management, Team Building, Case Managment, Investigation, State & Federal Laws, Pricing Strategy, Negotiation, New Business Development, Direct Sales, Solution Selling, International Sales, Selling, Multicultural..., Legal Compliance, Legal Research, Complaint Investigations, B2B, Call Centers, Marketing, Policy, Telecommunications, Training, Customer Retention, Selling Skills, Management, Competitive Analysis, Teamwork, CRM, Strategic Partnerships, Pricing Negotiation, Specimen Collection, Titration, Oracle Reports, Crystal Reports
Education
Chaminade University of Honolulu 2005 — 2008
MSCJA, Criminal Justice Administration
Chaminade University of Honolulu 2001 — 2004
B.S., Forensic Science, Criminology & Criminal Justice
Language Line Services January 2007 - September 2009
Tele-Interpreters August 2002 - January 2007
Education
California State University-Northridge 2008 — 2011
McLean Insurance Agency June 2013 - Present
Greater Washington Financial Group February 2008 - June 2013
Language Line Services June 2011 - November 2011
Tiger Den Martial Arts September 2006 - February 2008
Skills
Commercial Insurance, Sales Management, Customer Service, Interpretation, french, Korean
Education
George Mason University
B.A, Global Affairs; Middle East and North Africa
George Mason University
B.A, Foreign Language; French
Freelance Translation January 2010 - Present
St. Innocent Press April 2010 - Present
Freelance 2003 - Present
University of Hawaii at Manoa December 2013 - July 2015
Congress of Russian Americans September 2012 - September 2013
Growth Capital Services, Inc. October 2012 - May 2013
St. John of San Francisco Orthodox Academy August 2006 - May 2013
Language Line Services October 2011 - June 2012
Columbia University Rare Book and Manuscript Library, Bakhmeteff Archive 2009 - 2010
The Harriman Institute of Russian, Eastern European, and Eurasian Studies at Columbia University August 2009 - December 2009
Skills
Translation, Russian, English, Event Management, Editing, Interpretation, Creative Writing, Writing Skills, Education, Arts, Proofreading, Tutoring, Teaching, French, Linguistics, Foreign Languages, Books, Multilingual, Art, Literature, Teaching English as a..., Localization, History, Language Teaching, Medical Translation, ESL, International Relations, Intercultural..., Writing
Education
Columbia University in the City of New York 2009 — 2010
MA, Russian Literary Translation
University of San Francisco 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters
Center for Medieval and Renaissance Studies, Oxford University 2005 — 2006
Certificate of Completion, Medieval and Renaissance Studies
St. John of San Francisco Orthodox Academy 1994 — 2002
Language Bank July 2015 - Present
Metlang 2015 - Present
GLOBO Language & Cultural Solutions 2014 - Present
Language Line Services April 2007 - Present
Skills
Insurance, Customer Service, English, Microsoft Office, Customer Relations, Banking, Excel, Writing, Administration, Negotiation, Editing, Word, Public Relations, PowerPoint, Translation, Real Estate, Problem Solving, Multilingual, Foreign Languages, Social Networking, Finance, Telephone Skills, Office Management, Critical Thinking, Advertising, Consecutive..., Globalization, Financial Translation, Conference Interpreting, Simultaneous..., Translation Memory, Medical Translation, Time Management, Proofreading
Education
California State University-San Bernardino
Kinesiology
University of Kansas – Engineering Management
University of Massachusetts Lowell
NewYork-Presbyterian/Lower Manhattan Hospital September 2009 - Present
Language Line Services September 2009 - Present
Board of Elections in the City of New York August 1994 - Present
APICHA November 2007 - March 2010
Skills
Translation, Presentation, Dance Instruction, Teaching, Creative Writing, Teamwork, Interpreting, Politics, Medical Translation, Proofreading, Language Services, Linguistics, Globalization, Transcription, Terminology, Intercultural..., Editing, Microsoft Office
Education
Teachers College of Columbia University 1988 — 1991
MA, Dance and Dance Education
Hong Kong Baptist University 1975 — 1978
BA, Sociology
ABM Industries August 2005 - Present
Language Line Services January 1998 - August 2005
AT&T Language Line January 1994 - December 1997
Skills
Live Conference..., Loss Prevention, Contract Management, Leadership, New Business Development, Sales Operations, Project Planning and...
Education
Idaho State University 1970 — 1978
BA Foreign Languages, Spanish
Brigham Young University 1968 — 1970
Two Years, International Relations and Affairs
Familya21 April 2011 - Present
The Kids Learning Center January 1993 - March 2009
Language Line Services March 2001 - March 2006
Education
Utah Valley University 2009 — 2014
Ricks College 1987 — 1988
TeamPig LLC 2010 - Present
Language Line Services April 2004 - March 2010
Helpmates Staffing Services March 2001 - April 2004
Skills
Bilingual-Spanish, Microsoft Office 2007, HRIS
Education
Cal State University Dominguez Hills 2011 — 2012
Human Resources
Glendale Community College 1991 — 1994
Liberal Arts
PNC August 2012 - Present
Language Line Services April 2011 - July 2012
ManpowerGroup April 2010 - April 2011
Credit Union 1 February 2008 - February 2009
Education
DePaul University 2005 — 2009
Bachelor of Science (B.S.), Business Administration
Language Line Services 2009 - 2012
Miami Dade County Risk Managent April 1991 - March 2008
Skills
Spanish, Research
Education
ATI College of Health 2010 — 2012
Associate's degree, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Language Line Services 2009 - 2011
Total Opportunities February 2004 - April 2006
Skills
Computers, Internet, Typing, Microsoft Office, Offices, Supervising, Interpretation, Customer Service, Technical Support, Spanish
Education
The University of Texas at El Paso 2007 — 2011
Bachelor of Arts (B.A.), Psychology
El Paso Community College 2007 — 2010
Associate of Arts (A.A.), Psychology
Cook Children's Hospital August 2013 - Present
Texas Health Resources August 2013 - Present
John Peter Smith Hospital (JPS) September 2012 - June 2013
Headway Workforce Solutions August 2012 - October 2012
NORC (National Opinion Research Center) at the University of Chicago January 2012 - May 2012
Mathematica Policy Research August 2011 - May 2012
Language Line Services June 2010 - September 2011
Skills
Public Relations, Social Media, English, Spanish, Qualitative Research, Multilingual, Research, Language Teaching -..., University Teaching -..., Interviews, Healthcare, Proofreading, Translation, Interpreting, Intercultural..., Copy Editing, Social Services, Teaching
Education
Amherst College
Bachelor of Arts (B.A.), English
University of Michigan, Ann Arbor
Doctor of Philosophy (Ph.D.), English & Women's Studies
ProSol Associates, LLC May 2013 - Present
Geographic Services, Inc September 2012 - January 2013
Language Line Services October 2005 - December 2011
Independent Contractor June 2004 - December 2011
Global Options Inc. June 2003 - August 2006
MCI WorldCom May 2001 - August 2002
MCI WorldCom May 2000 - April 2001
Eltayeb Haroun Law Firm December 1992 - June 1997
Skills
Translation, Research, English, Arabic, Customer Service, Foreign Languages, Public Speaking, Linguistics, Management
Education
Georgetown University 2012 — 2012
NSEP Scholar-English for Heritage Language Speakers (EHLS) Program, Career Exploration/Awareness Skills
Northern Virginia Community College 2003 — 2004
Associate of Science (A.S.), Legal Assistant/Paralegal
University of Khartoum 1995 — 1998
Master of Laws (LL.M.)
University of Khartoum 1987 — 1992
Bachelor of Laws (LL.B.)
Merci Clinic March 2013 - Present
Language Line Services October 2009 - Present
Skills
Interpreting, Translation, Multilingual, Legal Translation, Linguistics, Technical Translation, Medical Translation, Language Services, Consecutive..., Foreign Languages, Transcription
Education
Craven Community College 2010 — 2013
Associate's degree, Medical/Clinical Assistant
Assumption University of Thailand 2004 — 2007
Bachelor of Nursing Science, Registered Nursing/Registered Nurse
P.R.C.U.M., Inc. d/b/a Plavica June 2012 - March 2014
Agencia Municipal de Oportunidades de Empleo March 2010 - June 2012
Language Line Services February 2009 - March 2010
Skills
Accounting, ADP Payroll, 10 key calculator, Windows 7, Fully bilingual English, Customer Service, Human Resources
Education
University of Phoenix-Guaynabo Campus 2006 — 2008
Bachelor's degree, Business Administration and Management, General
Collin County Community College 1995 — 1998
Associate of Arts (A.A.)
Language Line Services December 2012 - Present
Skills
Call Centers, Customer Service, Translation, Customer Satisfaction, Multilingual, Microsoft Office, Spanish, English, Foreign Languages, Troubleshooting, Customer Experience, Teamwork, Telecommunications
Education
Southern California School of Interpretation 2012 — 2013
Certificate, Court Interpreter for Spanish
Appalachian State University 2001 — 2005
Bachelor's degree, Spanish and Latin American Studies