LanguageLine Solutions
Industry: Company
DescriptionLanguageLine Solutions is an American company headquartered in Monterey, California. It provides on-demand and onsite language interpretation and document translation services worldwide for law enforcement, healthcare organizations, legal courts, schools, and businesses in over 240 languages. Founded: 1999 Parent organization: Teleperformance Subsidiary: Language Line Limited
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LanguageLine Solutions Employees
LanguageLine Solutions February 2015 - Present
Lexus Monterey Peninsula September 2014 - January 2015
Beardmore Chevrolet - Subaru January 2013 - January 2014
Skills
Customer Satisfaction, Sales Operations, Sales, Sales Process, People Development, Relationship Building, IT Sourcing, Social Networking, Challenge Driven, Persistence, Grit, Driven By Results
Education
Metropolitan Community College 2010 — 2012
Video and Audio Communication Arts
Welocalize April 2014 - Present
LanguageLine Solutions February 2013 - March 2014
Children First/Communities in Schools August 2012 - December 2012
ServiceSource December 2011 - April 2012
Oregon Community Health Information Network April 2011 - July 2011
Bryn Mawr College January 2010 - May 2010
Bryn Mawr College Visual Resource Center September 2007 - May 2010
Self-Employed September 2009 - January 2010
Skills
Spanish, Project Management, Translation, Microsoft Office, Writing, Community Outreach, Research, PowerPoint, Nonprofits, Public Speaking, Editing, Proofreading, Salesforce.com, CRM databases, Facebook, Copywriting, Copy Editing, Customer Service, Grant Writing, Event Planning, Photoshop
Education
Bryn Mawr College 2006 — 2010
A.B., History of Art, Spanish
New York University 2013 — 2015
Certificate, Spanish to English Translation
Wells Fargo March 2015 - Present
Wells Fargo March 2013 - March 2015
Wells Fargo December 2009 - March 2013
Naval Postgraduate School June 2009 - December 2009
James Martin Center for Nonproliferation Studies February 2007 - December 2008
Self-employed September 2006 - June 2008
LanguageLine Solutions August 2001 - June 2006
SHOP.COM September 1997 - June 2001
Softbank Services Group 1995 - 1997
Skills
Operational Risk, Compliance, Anti Money Laundering, Fraud Detection, Arabic, Spanish, Data Analysis, SQL, Databases, Government, USA PATRIOT Act, International Relations, Database Design, Bank Secrecy Act, Analysis, Analytics, OFAC, Sanction, AML, Risk Management
Education
Middlebury Institute of International Studies at Monterey 2007 — 2008
Master of Arts, International Policy Studies
Lebanese American University 2006 — 2008
Modern Standard Arabic & Lebanese dialect
Middlebury Institute of International Studies at Monterey 2006 — 2007
Bachelor of Arts, International Studies
Claremont McKenna College 1993 — 1994
International Relations
LanguageLine Solutions March 2013 - Present
United States Postal Service December 2007 - March 2013
Skills
Salesforce.com, Account Management, Proposal Writing, Sales Operations, Training, Customer Service, Sales, Leadership, Pricing, Customer Retention, Program Management, Security, Team Leadership, Management, Team Building
Education
California State University-Chico 2001 — 2006
California State University-Chico
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Pacific Interpreters 2013 - Present
LanguageLine Solutions 2013 - Present
American Translation Partners, Inc. 2013 - Present
ABS Language Services 2013 - Present
P&G (Formerly The Gillette Company) November 2000 - June 2012
Arizona State University May 1998 - October 2000
US Department of Energy 1994 - 1998
Iowa State University 1993 - 1994
Academia Sinica 1989 - 1993
Skills
Clinical Trials, R&D, FDA, Spectroscopy, Data Analysis, Product Development, Image Analysis, Medical Devices, Labview, GCP, Cross-functional Team..., Method Development, Technology Transfer, IDE, IND, Regulatory Affairs, Databases, Validation, Translation/Interpretati...
Education
Iowa State University 1993 — 1998
Ph.D., Physical Chemistry
National Taiwan University 1989 — 1993
BS, Chemistry
LanguageLine Solutions October 2013 - Present
familyinhomecaregiving Inc. September 2012 - May 2013
Skills
Customer Service, Outlook, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Research, Interpreting, Translation, Teaching, Multilingual
Education
Monterey Peninsula College 2010 — 2014
Beachbody March 2014 - Present
Self Employed November 2011 - June 2014
LanguageLine Solutions January 2014 - March 2014
Central Coast Federal Credit Union 2010 - 2013
Washington Mutual May 2007 - September 2008
Skills
Underwriting, Sales, Management, Operations Management, Merchandising, Event Planning, Marketing, Administrative..., Coaching, Compliance, Auditing, Customer Service, Customer Retention, Credit, Loans, Training
Education
Art Institute of Pittsburgh 2009 — 2009
Pending degree, Residential Planning
Ano Nuevo High School 1999 — 1999
Diploma, General Studies
Telelanguage interpreterLanguageLine SolutionsDecember 2008 - Present
LanguageLine Solutions 2008 - Present
Education
Al-Jami'at Al-Mustansiriyah
Bachelor's Degree, Language Interpretation and Translation
Mazda North American Operations November 2014 - Present
T-Cellular, Inc. January 2010 - May 2013
LanguageLine Solutions January 2010 - May 2011
TekLounge January 2006 - January 2010
Skills
Wireless, Direct Sales, Mobile Technology, Customer Satisfaction, Customer Retention, Sales, Salesforce.com, Solution Selling, Retail Sales, Account Management, Telecommunications, Sales Process, Sales Operations, Networking, Sales Presentations, Selling, Building Relationships, B2B, Customer Service
Education
Lorenzo Walker Institute of Technology 1997 — 1998
Certificate of Completion, Computer Technology/Computer Systems Technology
Naples High School 1997 — 1998
Concorde Specialty Gases July 2014 - Present
LanguageLine Solutions April 2014 - July 2014
Brighton Eye Care October 2010 - January 2013
Skills
Translation, Brazilian Portuguese, Microsoft Office, QuickBooks, Writing, Interpreting, Interpersonal Skill, Childcare, Social Media, English, Spanish, Customer Service, Microsoft Word
Education
Thomas Edison State College
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Brookdale Community College 2007 — 2010
Associate of Arts (AA), English Language and Literature/Letters
LanguageLine Solutions September 2012 - Present
Thai Royal Massage December 2011 - Present
Your Future June 2009 - December 2012
New Gen January 2007 - December 2008
Skills
bilingual-Vietnamese, Management, Human Relationship, Human Resources, English, Marketing, Public Relations, Teamwork, Strategy, Social Networking, New Business Development, Team Management, Team Leadership, Event Management, Social Media, Sourcing, Training, Interviews, Customer Service, International Business, Research, Microsoft Office, Recruiting, Interpreting, PowerPoint, Time Management
Education
Northern Arizona University 2012 — 2014
Bachelor's Degree, Global Business, 3.9/4.0
Chandler/Gilbert Community College 2010 — 2012
Associate of Business, Global Business, 3.5/4.0
Avon January 2013 - May 2015
Monterey County In Home Supportive Services (IHSS) September 2014 - December 2014
LanguageLine Solutions May 2014 - August 2014
Monterey County Planning Department August 2013 - March 2014
Manpower: County of Monterey County Administration Office February 2013 - May 2013
New Life Church of the Nazarene February 2012 - February 2013
County of Monterey Planning Department July 2009 - December 2012
County of Monterey Building Department July 2007 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Social Networking, Telephone Skills, Retail, Critical Thinking, Recruiting, Creative Writing, Fundraising, Community Outreach, Sales, Leadership, Data Entry, Training, Outlook, Administrative..., Nonprofits
Education
Hartnell College 2002 — 2013
Associate of Science Degree, Administration of Justice - Criminal Justice
Central Coast College 2001 — 2002
Diploma Certificate, Computer Office Administration
LanguageLine Solutions May 2013 - Present
DesignHaus September 2012 - Present
Milliman January 2006 - August 2012
Capergirl Catering December 2005 - June 2010
C-Tech Industries May 2001 - December 2005
Portland Observer 1999 - 2001
Skills
Marketing, Technical Writing, Newsletters, Publications, Adobe Acrobat, Copywriting, Editing, Copy Editing, Internal Communications, FrameMaker, QuarkXPress, Proofreading, InDesign, Marketing Communications, Content Management, Social Media, Adobe Creative Suite, Content Development
Education
Oregon State University 1992 — 1998
Bachelor of Science (BS), English Language and Literature/Letters
Oregon State University 1992 — 1998
Bachelor of Science, Liberal Studies - Journalism
Oregon State University 1992 — 1998
Bachelor of Science Degree; Bachelor of Science Degree; Associates Degree, Journalism; English Literature; Mass Communications
Linn-Benton Community College 1990 — 1992
Associates of Science, Communications
LanguageLine Solutions January 2013 - Present
C'est La Vie 2008 - Present
Verizon 1999 - 2008
Skills
Web Design, HTML, Microsoft Office, User Experience, Interaction Design, Photography, Candid Photography, Nikon, Event Designing, Interior Design, Large Scale Events, Senior Portraits, Weddings, Wedding Photojournalism, Wedding Photography, Stylized, QuickBooks, Travel Photography, Fine Art Photography, Engagement Parties, Portrait Photography, Set Decoration, Graphics, Graphic Design, Dreamweaver, Telecommunications, Public Relations, Marketing Communications, Interior Decorating, Microsoft SQL Server, Product Management, Trend Analysis, Trend Forecasting, Financial Analysis, Financial Reporting, WordPress, Photojournalism, ISO Certifications, Wedding Planning, Event Photography, Event Planning, Wedding Coordinating, Metrics Reporting, Performance Measurement, Social Media Marketing, Digital Photography, Illustrator, Fine Art, InDesign, Adobe Creative Suite
Education
Pace University 2001 — 2004
Bachelor of Science, Business/Corporate Communications
Baruch College 2001 — 2002
Project Management Certification, Project Management
LanguageLine Solutions September 2012 - Present
Diplomatic Language Services January 2012 - Present
LanguageLine Solutions September 2012 - March 2015
Berlitz Corporation August 2010 - October 2012
Literacy Council of Montgomery County July 2010 - August 2010
Skills
Teaching, Teaching English as a..., Linguistics, English, Leadership, Russian, Coaching, Language Teaching, Translation, ESL, Foreign Languages, Customer Service, Technical Translation, Intercultural..., Interpreting, Editing, Proofreading, Language Services
Education
Linguistics University of Nizhny Novgorod (LUNN) 1993 — 1998
Master of Arts (MA), English and General Linguistics
SolarCity January 2015 - Present
Keller Williams Realty, Inc. August 2014 - Present
LanguageLine Solutions November 2012 - March 2014
Extreme Learning January 2009 - June 2013
Skills
Staff Development, Public Speaking, Teaching, Customer Service, Microsoft Office, PowerPoint, Tutoring, Community Outreach, Event Planning, Salesforce.com
Education
Franklin & Marshall College 1997 — 2001
BA, Sociology
LanguageLine Solutions November 2005 - Present
Skills
Multilingual, Interpreting, Recruiting, Applicant Tracking..., Translation, Terminology, Technical Translation, Taleo, Globalization, Legal Translation, Localization, Linguistics, Foreign Languages, Polish, Manuals, Customer Service, Spanish, Editing, Training, Proofreading, English, Microsoft Office
Education
California State University-Bakersfield
Mark Fang Attorney At Law, APC February 2012 - May 2015
Simba Cal Inc. 2010 - 2011
LanguageLine Solutions December 2009 - August 2010
Skills
Microsoft Excel, Outlook, Microsoft Word, Customer Service, Microsoft Office, Marketing, Mas 90, Amicus, Civil Litigation, QuickBooks, Research
Education
California State University-Northridge 2006 — 2008
MA, Education Leadership and Policy Studies
LanguageLine Solutions June 2013 - Present
Akula & Associates, P.C. May 2011 - May 2012
International Legal Foundation February 2009 - June 2009
Umesh Ranpal's Law office May 2005 - August 2006
Skills
Legal Writing, Legal Research, Courts, Litigation, Trials, Criminal Law, Legal Documents, Legal Issues, Civil Litigation, Pleadings, Appeals, Proofreading, Research, Translation, Telephone Skills, Employee Benefits, English, Legal Translation, Transcription, Fax, Nepali Interpreter
Education
Bangalore University 2005 — 2007
LLM, Law
LanguageLine Solutions March 2015 - Present
Vivid Entertainment November 2013 - April 2014
Amazon October 2010 - April 2013
CBS Radio June 2009 - June 2010
CBS Radio February 2005 - May 2009
Entravision Communications May 2005 - October 2008
Telemundo 52, News Channel January 2004 - March 2004
Skills
Radio, Commercials, Voice Over, Sound, Radio Broadcasting, Entertainment, Audio Editing, Editing, Radio Producing, Adobe Audition, Television, Facebook, Recording, New Media, Radio Advertising, Digital Media, Radio Host, Producing, Copywriting, Creative Direction, Creative Writing, Music, Radio Promotions, Advertising, Film, Voice Acting, Media Production, Multimedia, Film Production, Publicity, Broadcast Television, Technical Support, Acting, Social Media, Social Networking, Marketing, Music Production, Sound Editing, Computer Repair, Web Design, HTML, PHP, Computer Hardware, Sound Forge, Translation, Soft Skills
Education
Universidad Fidélitas 2015 — 2019
Bachelor's Degree, Software Engineering
Yunis 2011 — 2013
IT Tech, Diploma
UNED 2010 — 2012
Diploma, Web Page, Digital/Multimedia and Information Resources Design
American Communications Institute 2003 — 2004
Diploma, Tv/ Radio Broadcaster
Taller Nacional De Teatro 1996 — 1998
Dramatic Arts, Diploma
Universidad Latinoamericana de Ciencia y Tecnología 1994 — 1996
Bachelor's Degree, Business Administration and Management, General
ArtWorks January 2014 - Present
LanguageLine Solutions September 2010 - January 2013
Skills
Illustration, Translation, Simultaneous..., Technical Translation, Visual Arts, Education, Painting, Mixed Media, Art Therapy
Education
University of Arizona 2014 — 2016
Bachelor of Arts (B.A.), Linguistics
Escuela de Artes Plasticas de Puerto Rico 2006 — 2011
Bachelor of Fine Arts (BFA), Painting
Parsons School of Design
Foundation, Design and Applied Arts
Indiana State University August 2013 - Present
Indianapolis Interpreters , LLC January 2005 - Present
Goodwill Industries of Central Indiana February 2012 - August 2012
LanguageLine Solutions January 2002 - December 2005
L.S Ayres Department - Indianapolis May 1997 - December 1999
Sambo Car Rental International Airport April 1987 - July 1992
Korean Exchange Bank, Seoul, Korea March 1980 - February 1982
Skills
Customer Service, Higher Education, Program Development, Microsoft Office, Training, Leadership, Time Management, Microsoft Word, Research, Leadership Development, Social Media, Teaching, Data Entry
Education
Indiana State University 2014 — 2016
B.S in Adult and Career Education (ACE), Adult and Continuing Education and Teaching
Ivy Tech Community College 2009 — 2011
Associate of Science (AS), Human Services, GPA 3.59
Bhutanese Community Development October 2013 - Present
LanguageLine Solutions September 2014 - Present
Kalas Manufacturing, Inc. May 2013 - August 2014
Bhutanese Community Development of Lancaster, PA December 2011 - October 2013
Millersville University Migrant Education Programme March 2012 - September 2013
Lutheran Family& Children Services of Lancaster, PA October 2011 - January 2013
Yourlanguageconnection.com 2011 - 2013
Elite English Higher Secondary School October 1995 - October 2011
Skills
Translation, Interpretation, Legal Translation, Multilingual, Manuals, Technical Translation, Localization, Foreign Languages, Intercultural..., Interpreting, Russian, Teaching, Japanese, Proofreading, Terminology, Business English, Community Outreach, Nonprofits
Education
Elizabethtown College 2015 — 2017
Business Administration and Management, General
Tribhuvan University
Master's degree, Sociology and English
Keller Williams Select Realtors May 2015 - Present
'Self-Employed' September 2011 - Present
Sotto Sopra September 2010 - September 2015
LanguageLine Solutions May 2014 - November 2014
Skills
Creative Writing, Fiction, Proofreading, Public Speaking, Microsoft Office, Social Media, Research, Microsoft Excel, Microsoft Word, Editing, Teaching, Public Relations, PowerPoint, Project Management, Event Planning, Social Networking, Translation, Spanish, Customer Service, English
Education
University of Baltimore 2011 — 2013
Bachelor of Arts (BA), Creative Writing
University of Baltimore 2011 — 2013
Bachelor of Arts (B.A.), Creative Writing
Delaware Technical and Community College-Owens 2008 — 2010
Associate of Science (A.S.), Communications Technology
Omsk State University (OSU) 2003 — 2007
Bachelor of Arts (B.A.), Language Interpretation and Translation
Post Realty October 2013 - Present
LanguageLine Solutions July 2012 - Present
Willow Tree August 2010 - August 2013
Family owned business August 2008 - September 2012
Unity House of Cayuga County July 2009 - August 2010
PricewaterhouseCoopers October 2000 - May 2001
Skills
Training, Management, Employee Training, Crisis Intervention, Quality Assurance, Customer Satisfaction, Property, Fundraising, Organizational..., Foreign Languages, Real Estate, Terminology, Linguistics, Interpreting, Legal Translation, Multilingual, Customer Service, Event Management, Public Speaking, Marketing, Microsoft Office, Public Relations, Sales, Social Media, Strategic Planning, Event Planning
Education
State University of New York Empire State College 2009 — 2012
MBA, Concentration Health and Non-profit Industry
Ithaca College 2000 — 2004
BA, Politics, Business
American University in Bulgaria 2000 — 2002
BA, Politics, Business
LanguageLine Solutions November 2013 - Present
Monterey Credit Union September 2011 - November 2013
Wells Fargo September 2009 - September 2011
Skills
Customer Service, Insurance, Financial Services, Security, Banking, Leadership, Management
Education
Monterey Peninsula College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
LanguageLine Solutions January 2006 - Present
Freelance May 2014 - Present
San Diego State University July 2015 - July 2015
University of California, San Diego July 2014 - July 2014
Scribe Consulting November 2007 - May 2014
San Diego Social Services July 2012 - July 2012
Middlebury Institute of International Studies at Monterey July 2006 - August 2006
Stanford Health Care June 2006 - August 2006
Nan Ya Plastics Corporation June 2006 - June 2006
Skills
Translation, Simultaneous..., Consecutive..., English, Foreign Languages, Language Services, Proofreading
Education
Middlebury Institute of International Studies at Monterey 2005 — 2007
Master’s Degree, Conference Interpretation
TechTrans International, Inc. October 2013 - Present
Freelance translator/interpreter August 2012 - Present
Houston ISD August 2013 - October 2013
Harris County Department of Education October 2012 - July 2013
LanguageLine Solutions September 2011 - June 2012
Skills
Consecutive..., Project Management, Quality Assurance, International Relations, Language Teaching, After School Programs, Contract Negotiation, Voice Over, Social Media, Microsoft Word, Customer Service, Microsoft Office, Training, Time Management
Education
University of St. Thomas (TX) 2013 — 2015
Master's Degree, Public Administration and Social Service Professions
Baylor University 2007 — 2011
Bachelor's Degree, Sociology and Biology
Texas Health Resources December 2010 - Present
LanguageLine Solutions March 2008 - December 2010
Skills
Nursing, Mandarin
Education
The University of Texas at Arlington 2012 — 2015
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Tarrant County College 2008 — 2011
Associate of Science (AS), Registered Nursing/Registered Nurse
Fort Hays State University 2002 — 2006
Bachelor's degree, General Studies
Sias International University 2002 — 2006
Bachelor of Business Administration (BBA), Business/Managerial Economics
LanguageLine Solutions April 2013 - Present
Universal Language Service, Inc. May 2012 - April 2013
Skills
Web Marketing, Affiliate Marketing, Social Media Marketing, Online Advertising, Social Networking, SEO, Social Media, Email Marketing, PPC, Marketing, Blogging, Online Marketing, Marketing Strategy, Entrepreneurship, Google Adwords, Google Analytics, Facebook, SEM, Advertising, Blog Marketing, Public Relations, Team Building, Microsoft Excel, Public Speaking, Leadership, Interpreting, Medical Translation, Localization, Creative Writing, Foreign Languages, Spanish, Translation, Online Lead Generation, Keyword Research, English, Language Services, YouTube, Copywriting, Linguistics, Content Management, Facebook Marketing, Web 2.0, Proofreading, Transcription, Web Analytics, Lead Generation, Legal Translation, Mobile Marketing, Globalization, Simultaneous...
Education
Central Washington University
Passport To Languages January 2011 - Present
LanguageLine Solutions January 2008 - Present
Telelanguage January 2008 - Present
Skills
Leadership, Microsoft Office, Simultaneous..., Consecutive..., Commitment to Customer..., Technical Translation, Legal Translation, Medical Translation, Spanish dubbing, Team-oriented, Sight interpretation, Project Management
Education
Portland State University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Clackamas Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Le Cordon Bleu Peru 2004 — 2007
Certified Cook, Culinary Arts
LanguageLine Solutions October 2012 - Present
Skills
Sports, Football, Facebook, Video Editing, Video, Blogging, Film, Video Production, Photography, English, Creative Writing
Education
California State University-Monterey Bay 2008 — 2012
Teledramatic Arts & Technology, Film Directing & Editing
CAN-CALL August 2015 - Present
LanguageLine Solutions December 2013 - August 2015
GE Appliances November 2014 - May 2015
Skills
Administrative..., Office Administration, Executive Office..., Spa Administration, Public Relations, Customer Service, Office Assistant, Company Secretarial Work, Interpreting, Translation, Online Social Networking, Front to Back Office, Microsoft Office, Presentation Skills, Conference Coordination, Therapeutic Massage
Education
Ogden-Weber Applied Technology College
Dental Office Administration
Vista College
Massage Therapy
Weber State University
Bachelor of Business Administration (B.B.A.)
Eagle County Schools 2008 - Present
Vail en Español Magazine 2013 - Present
Trainer (Independent Contractor) January 2015 - Present
American Translators Association Annual Conference 2012 - 2013
LanguageLine Solutions 2005 - 2006
Skills
Interpreting, Translation, Spanish, Linguistics, Language Services, Editing, Terminology, Training & Development, Manuals, Innovation, Presenter, Public Speaking, Employee Training, Localization, Website Localization, Tutoring, English, Teaching
Education
Universidad del Diseño 1995 — 2000
Architecture and Design
Universitiy of Costa Rica 1994 — 1995
General Studies
LanguageLine Solutions February 2015 - Present
Freelance Translator May 2011 - Present
HEB October 2013 - February 2015
Autonomous University of Barcelona 2010 - 2011
Skills
Translation, Subtitling, Team Management, Research, Spanish, Polish, Editing, Customer Service
Education
The John Paul II Catholic University of Lublin 2005 — 2010
Master's Degree, English Language and Literature, General
Linguaton English School 2008 — 2009
Diploma in Specialized and Court Translation
LanguageLine Solutions July 2015 - Present
Tanta Chicago May 2014 - May 2015
Mezcalina Upscale Mexican Resturant May 2013 - January 2014
Concepto Muebles June 2012 - September 2012
Skills
Microsoft Office, Teamwork, Customer Service, Business Strategy, Management Consulting, Team Leadership, Leadership, Financial Analysis, Research, Golf Instruction, Avid Golfer, Music Production, Social Networking, Accounting, Organizational..., Microsoft Excel, Social Media, Spanish, Business Development, Analysis, Strategy, Risk Management, PowerPoint, Project Planning, Event Management, Data Analysis, Time Management, Supply Chain Management, Event Planning, Human Resources, Entrepreneurship, Market Research, Microsoft Word, Public Relations, Economics, Marketing, Coaching, Sales, Management, Leadership Development, English, Business Analysis, Business Planning, Team Management, Recruiting, Access, Training, Budgets, Project Management, Marketing Strategy
Education
Chicago State University 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Concord University 2009 — 2011
The Walt Disney Company October 2012 - Present
LanguageLine Solutions January 2012 - July 2012
Skills
Spanish-speaking, Customer Service, Employee Training, Interpreting, Consecutive..., Spanish Literature, Critical Thinking, Public Speaking, Creative Problem Solving, Adaptability, Flexibility, Flexible Schedule, Highly motivated..., Teamwork, Goal Oriented, Written & Oral..., Academic English, English-Spanish
Education
Arizona State University 2007 — 2011
Bachelor of Arts (B.A.), Spanish Language and Literature, 3.86 Summa Cum Laude
LanguageLine Solutions March 2015 - Present
Accounts & Payroll Co. October 2013 - June 2014
British Embassy Cairo 2003 - 2012
American School Cairo May 2002 - July 2003
Skills
Human Resources, Recruiting, Performance Management, Benefits Administration, Customer Service, Microsoft Office, Talent Management, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Employee Benefits, Event Management, Teamwork, Event Planning, Personnel Management, Administrative..., Time Management, Performance Appraisal, Job Descriptions, English, Office Management, Management, Travel Planning, Travel Management, Employee Relations, Organizational..., Policy, Coaching
Education
University of South Florida 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Arab Academy for Science, Technology and Maritime Transport 1996 — 1999
Bachelor's degree, Tourism and Travel Services Management
International General Cambridge Secondary Education 1993 — 1996
High School, High School/Secondary Diplomas and Certificates
LanguageLine Solutions September 2013 - Present
Payless ShoeSource August 2011 - August 2013
Payless ShoeSource June 2010 - August 2011
Domino Lounge October 2003 - May 2010
Western-Southern Life January 2002 - September 2003
Skills
Project Management, COBIT, IT Audit, Microsoft Dynamics, WordPress, PeopleSoft, Microsoft Office, Technical Training, Property & Casualty..., Health Insurance, Life Insurance, Customer Satisfaction, Data Analysis, Strategic Planning, Microsoft Word
Education
DePaul University 2012 — 2013
Master's of Information Systems, Project Management
University of Illinois at Chicago 2008 — 2011
Bachelor's Degree, Finance and Management
College of DuPage 2005 — 2007
Associate Degree, Liberal Arts
University of Warsaw 1984 — 1988
Bachelor of Law, Civic Law
CTS LanguageLink November 2009 - Present
Lionbridge April 2015 - Present
Administrative Office of Maryland Court January 2015 - Present
LanguageLine Solutions September 2009 - Present
Johns Hopkins Medicine International May 2014 - April 2015
CTNSP- National Defense University April 2013 - December 2013
Medical Staffing Network June 2005 - May 2009
Skills
Policy, Research, Microsoft Office, Government, Public Speaking, Nonprofits, Human Resources, Microsoft Excel, Microsoft Word, Community Outreach, PowerPoint, Event Planning, Interviews, Editing, Policy Analysis, Data Analysis, Budgets, Analysis, Customer Service, International Relations, Proposal Writing
Education
George Mason University 2012 — 2013
Master of Science (MS), Peace Operations
Egerton University 1995 — 2000
Bachelor of Science (BS), Agricultural Economics
LanguageLine Solutions April 2008 - Present
TeleInterpreters 2006 - 2008
Skills
Account Management, Customer Satisfaction, Sales Management, Team Management, Budgets, Telecommunications, Strategic Planning, Customer Experience, Salesforce.com, Management, Sales Operations, Marketing, Customer Service
Education
CSUSB
Bachelor of Arts (B.A.)
LanguageLine Solutions May 2014 - Present
Pacific Interpreters, a LanguageLine Solutions Company April 2013 - Present
Basin Clinic November 2012 - Present
Telluride Medical Center 2010 - Present
Telluride Medical Center July 2005 - Present
Telluride Medical Center 2005 - Present
HS for Media & Communications. Telluride HS. July 2001 - June 2004
University of Colorado August 1993 - June 1996
Universidad de Santiago de Compostela August 1994 - June 1995
Skills
Nationally Certified..., Spanish, Interpreter Trainer, Cultural Competency..., Health Disparities, Federal Grants..., Grant Administration, Patient Education, Patient Navigation, Healthcare Management, Health Education, Language Teaching, Teaching English as a..., Spanish-English, Nutrition, Leadership, Health Equity, Linguistics, Medicine
Education
Universidad de Santiago de Compostela 1994 — 1995
Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Colorado at Boulder 1993 — 1996
Master of Arts (M.A.), Spanish Language and Literature
University of Colorado at Boulder 1986 — 1993
Bachelor of Arts (B.A.), Anthropology, Spanish
City University of New York-Herbert H. Lehman College 2001 — 2003
Advanced Certificate, Teaching of Foreign Languages
4th And Cure February 2014 - Present
Self Employed August 2007 - Present
LanguageLine Solutions January 2012 - November 2012
Majority World June 2008 - 2010
ONEWORLD INCENTIVES July 2007 - 2009
GENESYS LABORATORIES LTD January 2007 - November 2007
MORSE TECHNOLOGY AND INTEGRATION January 2005 - July 2006
MTN January 1997 - September 1999
Union Finance 1993 - 1997
Skills
Mac, Creative Writing, Copy Editing, Proofreading, Editorial, Editing, Copywriting, Manuals, Ghostwriting, Content Development, Strategic Communications, Books, Blogging, Event Management, Fiction, Advertising, Non-fiction, Public Relations, Web Content, Newsletters, Marketing
Education
AAA School of Advertising 1991 — 1992
Post graduate diploma, Copywriting
AAA School of Advertising 1991 — 1992
Post graduate, Copywriting
Institute of Marketing Management 1989 — 1991
Marketing Management, Marketing
Endicia May 2015 - Present
Network Management Solutions, Inc. January 2014 - Present
LanguageLine Solutions August 2012 - January 2014
Dolby Laboratories February 2012 - January 2013
Recreational Equipment, Inc. October 2011 - July 2012
REI, Inc October 2011 - July 2012
Pandora Data Systems May 2008 - August 2011
Pandora Data Systems May 2008 - June 2011
Cyrun June 2007 - May 2008
Cyrun Corporation June 2007 - May 2008
Skills
Software Sales, Customer Acquisition, Customer Satisfaction, Consultative Selling, New Business Development, Direct Sales, Customer Service, Inventory Management, Salesforce.com, Storage Solutions, Electronic components, Display Technology, Selling, Sales, Enterprise Software
Education
San Diego State University-California State University 1978 — 1980
Bachelor of Arts, Recreation Administration
Cabrillo College 1976 — 1978
Associates, Recreation Administration
Cabrillo College
A.A, Therapeutic Recreation Administration
San Diego State University
CUNY- Hostos Community College August 2014 - Present
Queens Library August 2014 - Present
Educational Testing Service (ETS) January 2014 - Present
Star International Evaluation December 2013 - Present
LanguageLine Solutions January 2012 - Present
Pre-College Academic Programming (LaGuardia Community College) April 2014 - August 2015
LaGuardia Community College March 2014 - August 2014
LaGuardia Community College January 2014 - August 2014
Hunter College January 2014 - August 2014
Hunter College - COPE Program September 2013 - December 2013
Skills
Market Research, Photoshop, Marketing Communications, Copywriting, MS Project, Account Management, Advertising, Web Design, Tutoring, Teaching English, Qualitative Research, Internet Research, Adobe Creative Suite, Market Analysis, Project Planning, Agile Project Management, Project Coordination, Small Business..., Marketing Strategy, Marketing Management, Direct Marketing, Email Marketing, Online Research, Project Management, Business Development, Social Networking, Research, Social Media Marketing, SEO, Leadership, Marketing, Entrepreneurship, Management
Education
City University of New York-Hunter College 2011 — 2013
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
International TESOL/TEFL Institute 2012 — 2012
Professional Certificate, TESOL
New York University 2010 — 2011
PMP, Professional Business Project Management, Grade: A
City University of New York-Baruch College - Zicklin School of Business 2007 — 2009
Bachelor of Business Administration, Marketing Management & Business Administration
Laguardia Community College 2005 — 2007
Associate in Science, Business Administration
LanguageLine Solutions November 2013 - Present
Freelance Translator November 2013 - Present
Skills
English, Spanish, Interpreting, Translation, Russian, SDL Trados, Microsoft Office, Linguistics, Language Services, Microsoft Word, Foreign Languages, Teaching English as a..., PowerPoint, Multilingual, Language Teaching, Consecutive..., Legal Translation, Medical Translation, Financial Translation, Spanish-English, Manuals
Education
Miami Dade College 2012 — 2015
Associate of Science (AS), Language Interpretation and Translation
Pyatigorsk State Linguistic University (PSLU) 2002 — 2006
Bachelor's degree, Linguistics
FITera LLC July 2014 - Present
CH2M HILL (Applied Sciences Laboratory) February 2014 - May 2014
Multnomah County June 2013 - February 2014
Setwise Technology, LLC February 2013 - December 2013
LanguageLine Solutions July 2013 - July 2013
Portland Community College July 2012 - June 2013
Harvest International July 2007 - July 2012
LanguageLine Solutions January 2012 - February 2012
Image Workshop Inc February 2011 - June 2011
DitoPlex June 2010 - June 2011
Skills
Dreamweaver, Graphic Design, Web Design, Graphics, Flash, Illustrator, InDesign, Adobe Creative Suite, XHTML, Logo Design, Layout, Posters, jQuery, Business Cards, After Effects, Microsoft Office, Windows, Adobe Fireworks, Photoshop, HTML, CSS, Adobe Bridge, HTML 5, Web Development, Image Editing, Mac, SEO, Pre-press, Adobe Acrobat, OS X, Image Manipulation, CMS, Art, JavaScript, User Interface Design, User Experience, MySQL, Open Source, Joomla, Photography, PHP, ActionScript, User Interface, Front-end
Education
Portland Community College 2015 — 2016
Associate of Science (A.S.), Computer Science
Portland Community College 2011 — 2013
Associate's degree, Web Development and Design, 3.7
California State Polytechnic University-Pomona 2005 — 2010
Bachelor of Fine Arts, Graphic Design
LanguageLine Solutions July 2013 - June 2014
IRS January 2011 - April 2012
Fresno State Programs for Children Inc March 2007 - August 2010
Skills
Data Entry, Outlook, Administrative..., Filing, Spreadsheets, Microsoft Word, Microsoft Excel, Microsoft Office, Government, PowerPoint, Telephone Skills, Customer Service, Invoicing, Office Management, Office Administration
Education
Heald College-Fresno 1990 — 1991
Legal Studies, General
SHOP.COM September 2014 - Present
LanguageLine Solutions April 2013 - May 2014
SNL Financial October 2010 - April 2013
Hewlett-Packard September 2009 - December 2009
Fox Filmed Entertainment November 2007 - January 2008
Omnicom Group August 2007 - October 2007
Mapa Research May 2007 - July 2007
Education
Middlebury Institute of International Studies at Monterey 2008 — 2010
MBA, International Management
Loyola Marymount University 2004 — 2008
BBA, International Business
Expeditors September 2014 - Present
LanguageLine Solutions June 2014 - August 2014
Fidex Seguros y Fianzas January 2012 - January 2014
Grupo Idrapower May 2011 - September 2011
PepsiCo October 2010 - May 2011
GE Healthcare September 2009 - April 2010
Maersk Logistics April 2007 - April 2008
SRE June 2005 - July 2005
Skills
Product Development, Strategy, Logistics, International Marketing, Market Research, Spanish, English, French, Marketing Strategy, Public Speaking, Event Planning, Enterprise Risk..., Loss Prevention, International Relations, Business Strategy, Claims Management, Multicultural, Public Relations, Translation, Multilingual, Bidding Process
Education
2009 — 2009
Master, European Business
EGADE Business School 2008 — 2008
Master, International Business
Instituto Tecnológico y de Estudios Superiores de Monterrey 2002 — 2006
Bachelor, International Relations
LanguageLine Solutions December 2010 - Present
Express Staffing/TD Bank January 2010 - March 2010
Rose African Hair Braiding April 2003 - July 2009
US Embassy Conakry June 1999 - January 2002
American Refugee Committee January 1997 - May 1999
Skills
Interpreting, Translation, Consecutive..., Foreign Languages, English
Education
Rutgers, The State University of New Jersey-Newark 2012 — 2014
Bachelor of Science (B.S.), Management
Essex County College 2008 — 2012
Associate's degree, Accounting
University Gamal Abdel Nasser of Conakry, Guinea 1994 — 1998
Bachelor of Science (BS), English as a Second language or Foreign Language
The Hansman Company September 2012 - Present
LanguageLine Solutions February 2003 - September 2012
LanguageLine Solutions January 2002 - January 2003
Ziff Davis, Inc. 1993 - 1996
National Geographic Society 1990 - 1993
East West Network 1987 - 1990
Woodbury University September 1981 - June 1983
Skills
Email Marketing, Social Media Marketing, Copywriting, SEO, Public Relations, Web Marketing, B2B, E-commerce, Content Strategy, SEM, Advertising, Website Development, Language Services, Marketing, Sales Presentations, SEO copywriting, Newsletters, Strategy, Marketing Communications, Content Marketing, Online Marketing, Social Media, Content Writing, Marketing Strategy, Web Analytics, Lead Generation, Content Management, Marketing Management, Email Strategy, Digital Marketing, B2B Marketing, Web Content, Company Newsletters, Inbound Lead Generation, Online Advertising, Google Analytics, Editing, Social Networking, Account Management, Blogging, Information Products, Publishing, Advertising Sales, Non-fiction Writer, Content Development, Web Writing, Information Marketing, Video Script Writing, Content Curation, Competitive Analysis
Education
California State University-Long Beach
MBA - Master of Business Administration, Advertising/Marketing Management
University of California, Los Angeles
Postgraduate Studies (Just for Fun), Landscape Architecture
Houston ISD December 2012 - Present
Bank of America September 2009 - December 2012
LanguageLine Solutions February 2009 - July 2009
SunCom Wireless May 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Facebook, Pinterest, Radian6, Twitter
Education
University of Houston 2011 — 2013
Bachelor of Arts (B.A.), Corporate/Organizational Communications Minor: Global Business
Houston Community College 2009 — 2011
Associate of Arts (A.A.)
Estilo Gaucho Brazilian Steakhouse September 2014 - Present
LanguageLine Solutions March 2014 - August 2014
Cattle Baron Cafe September 2012 - March 2014
Abilene Police Department August 2013 - December 2013
Abilene Christian University January 2011 - May 2012
Skills
Public Speaking, PowerPoint, Microsoft Word, Leadership
Education
Southern Methodist University 2014 — 2017
Master's Degree, Counseling Psychology
Abilene Christian University 2009 — 2013
Bachelor of Science (BS), Criminal Justice & Psychology (Double Major), with a minor in Public Service
LanguageLine Solutions January 1987 - Present
Market America, Inc. 2001 - Present
Washington & Jefferson College September 1996 - April 2000
Skills
Foreign Languages, Interpreting, Website Development, Montessori, Spanish, Proofreading, Editing, Social Networking, Training, Proposal Writing, Microsoft Word, Fundraising, Social Media Marketing, Copy Editing, Public Speaking, Multilingual, Email Marketing, Blogging, Social Media, Language Teaching, Research, Advertising, Market Research, Translation, Teamwork, Community Outreach, Leadership, English, Public Relations, Marketing Strategy, Lead Generation, Microsoft Office, Teaching, International Relations, Marketing, Entrepreneurship, Nonprofits, Staff Development, Newsletters, Localization, Event Planning, Technical Translation, Instructional Design, Salesforce.com, Linguistics, Data Entry, Copywriting, Globalization, Intercultural...
Education
West Virginia University 1994 — 1996
Master's degree
California University of Pennsylvania
Bachelor's Degree, Liberal Arts, foreign languages
Anna Schmidt Schule
Montessori Teacher Education
Auguste Förster Haus
DrFirst, Inc. July 2014 - Present
LanguageLine Solutions January 2013 - July 2014
Language Line Services October 2011 - January 2013
Language Line Services August 2008 - September 2011
Language Line Services August 2007 - August 2008
Better World Books July 2005 - August 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Multilingual, Spanish, Language Services, Sales, Account Management, Management, Editing, Teamwork, English, Event Planning, Localization, Training, Linguistics, Proofreading, French, Software Documentation, Interpreting, Call Centers, Social Networking, Team Leadership, Marketing, Online Marketing, Creative Writing, Translation, Salesforce.com, Access, Strategic Planning, Foreign Languages, Leadership, Globalization, Project Management, Terminology
Education
Huntington University 2001 — 2005
BA, Broadcast Communications, Philosophy
Wild Works, National Geographics October 2013 - Present
CTS LanguageLink September 2012 - Present
Cyracom August 2011 - Present
Google June 2012 - June 2013
LanguageLine Solutions February 2009 - July 2011
Berlitz Corporation March 2007 - March 2009
Skills
Deutsches Sprachdiplom..., Translation, English, Foreign Languages, Proofreading, Spanish, Editing, French, Multilingual, Linguistics, Intercultural...
Education
Hochschule Hannover 1975 — 1979
Bachelor of Science (I.B.S.), International Business Studies, 4.0
MRT Babbletype August 2014 - Present
LanguageLine Solutions December 2013 - Present
Pacific Interpreters May 2010 - November 2013
Language Line Services March 2006 - August 2007
Skills
Translation, Interpreting, Language Services, Technical Translation, Proofreading, Foreign Languages, Medical Translation, Multilingual, Windows 7, Internet Savvy, Microsoft Office, Spanish, Intercultural..., Language Teaching, Terminology, English, Spanish Translation, Website Localization, Customer Service
Education
City University of New York City College 1997 — 2002
Bachelor's Degree, Spanish Language and Literature
Frederick Douglass Academy 1993 — 1997
Certified Languages International 2014 - Present
LanguageLine Solutions April 2009 - 2014
Procter & Gamble September 2007 - March 2008
Florida Department of Revenue April 2005 - September 2007
Skills
Fully bilingual English, Face-to-face..., Simultaneous..., Resume Writing, Tutoring, Medical/legal..., Business Writing, Cultural Sensitivity, Cultural Diversity, Consultants, Customer Service, Translation, Transcription, Communication, Simultaneous..., Conference Interpreting, Legal Translation, Language Services, Teaching, Public Speaking, Team Building, Community Outreach, Public Relations, Spanish, Research, Event Planning
Education
University of Phoenix
Masters of Mental Health Counseling, Mental Health Counseling
Ashford University 2009 — 2014
Bachelor of Arts (B.A.), Communications and Psychology
Atlantic Technical Center 2007 — 2007
Medical Transcription, Medical Records Transcriptionist
Interpreters Unlimited, Inc. June 2014 - Present
Global Interpreter Services January 2015 - Present
LanguageLine Solutions March 2010 - March 2015
Pacific Interpreters September 2012 - January 2014
AmeriStar Appraisal 1998 - December 2012
Skills
Interpreting, Medical Translation, Language Services, Multilingual, Medical Terminology, Foreign Languages, Terminology, Technical Translation, Customer Service
Education
CSULB
Bachelor's Degree, Business Administration and Management
Stube Consulting LLC 1996 - Present
LanguageLine Solutions 2012 - 2013
GPI Jalan Suci, The Body of Christ 2004 - 2013
The Maryland Department of Labor Licensing and Regulations July 2001 - July 2002
Skills
Budget Monitoring, Simultaneous..., U S Taxes for small..., Quick Book Pro Book..., Art and Illustrations, International Marketing..., International..., Public Speaking, Special Needs..., International..., Government Liasioning, International Relations, Early Childhood..., Development Design, Budgets, Research, Customer Service, Marketing, Training, Business Development, Nonprofits, Government
Education
The University of Baltimore 1987 — 1990
Master of Business Administration (MBA), International Business and Entrepreneurship, B +
The Lawang Bible Training Center 1981 — 1983
Branch Leadership Training, Minor Prophets, Major studied in HS
Frostburg State University 1977 — 1980
Bachelors of Art, Psychology and Art and Business Administration
LanguageLine Solutions January 2013 - Present
LanguageLine Solutions 2009 - Present
Boston Medical Center 2008 - 2009
NYC Health and Hospitals Corporation 2008 - 2008
Massachusetts General Hospital 1997 - 2008
Migrant Friendly Hospitals Project 2003 - 2005
Skills
Healthcare, Translation, Spanish, Medicine, Hospitals, Multilingual, Public Speaking, Strategic Planning, Program Management, Project Management, Foreign Languages, Research, Teaching, Training, Localization
Education
Boston University 1997 — 1999
MS, International Managemet
Regis College 1988 — 1992
Bachelor of Science (BS), Business/Corporate Communications
Sorenson Communications June 2013 - Present
AB Interpreting Services, LLC May 2013 - Present
LanguageLine Solutions January 2013 - March 2013
Pacific Interpreters September 2012 - December 2012
Fluent Language Solutions November 2005 - August 2012
Goodwill Industries of the Southern Piedmont May 1997 - November 2005
Skills
Interpreting, American Sign Language, Translation, Linguistics, Community Outreach, Public Speaking, English, Sign Language, Consecutive..., Multilingual, Simultaneous..., Teaching, Customer Service, Conference Interpreting, Language Services, Proofreading, Microsoft Office
Education
University of Northern Colorado 2009 — 2012
BA, American Sign Language (ASL) to English Interpretation
Central Piedmont Community College 1994 — 1998
AAS, Interpreter Education
LanguageLine Solutions December 2008 - Present
DEPARTMENT OF HUMAN SERVICES, STATE OF MICHIGAN January 2013 - November 2013
Lakeland Regional Health System October 2011 - January 2013
CARETEL INNS OF LAKELAND January 2011 - October 2011
Light of Hope Ministries September 2008 - February 2010
Fédération des Eglises Adventistes du septième jour de la Martinique January 1999 - August 2008
Andrews University June 2003 - May 2008
Andrews University January 2007 - June 2007
Skills
Multimedia, Training, Marketing, Editing, Photoshop, Adobe Creative Suite, Voice Lessons, Piano Lessons, Web Design, Advertising, CDL Class B, Sales, Access, Broadcast, Television, Sound, English, Music, French, Nonprofits, Research, Public Speaking, Customer Service, Leadership
Education
Walden University 2012 — 2020
Doctor of Philosophy HLTH - Comm Health Educ & Advocacy, Health/Health Care Administration/Management/Education
American InterContinental University 2008 — 2009
MBA, Healthcare and Project Management
Andrews University 2003 — 2008
BA, Music, Minor in Digital multimedia
LanguageLine Solutions 2012 - Present
SuperMedia LLC / Verizon Information Services 2000 - 2012
Verizon Information Services / Bell Atlantic Directory Services 1993 - 2000
Verizon Information Services 1992 - 1993
Skills
Sales Operations, Sales Management, Sales, Social Media, Lead Generation, Salesforce.com, Social Media Marketing, Website Localization, Cloud Computing, Enterprise Solution..., Advertising, SEO, Advertising Sales, Management, Selling, B2B, Globalization, Online Advertising, Google Analytics, PowerPoint, Microsoft Excel, SEM, CRM, Microsoft Office, C-Level Sales, Localization, Microsoft Technologies, C-Level Presentations, Internationalization, SaaS, Enterprise Software, Negotiation
Education
La Salle University
BS, Marketing
Rutgers Business School
Law Office of David Wima July 2015 - Present
LanguageLine Solutions April 2003 - Present
The New York Grant Company March 2009 - Present
The Center for Appellate Litigation January 2014 - May 2014
The Legal Aid Society of New York June 2013 - August 2013
The American Civil Liberties Union March 2008 - June 2008
Barnard College of Columbia University January 2000 - June 2008
New York City Department of Parks & Recreation May 1996 - December 1999
The New-York Historical Society Library January 1994 - September 1995
Benjamin N. Cardozo School of Law April 1993 - August 1993
Education
Brooklyn Law School 2010 — 2014
Juris Doctor (J.D.), Criminal Law etc.
Queens College 1994 — 1998
Master’s Degree, Library and Information Science
City University of New York-Brooklyn College 1993 — 1996
Master’s Degree, English
Cornell University 1988 — 1992
Bachelor’s Degree, Drama and Dramatics/Theatre Arts, General
Hunter College High School 1982 — 1988
High School
Vistatec September 2015 - Present
LanguageLine Solutions October 2014 - September 2015
Lionbridge May 2013 - September 2014
Acrolinx October 2011 - April 2013
EMS December 2010 - October 2011
Skills
Account Management, Negotiation, SaaS, Customer Relations, ROI development, Public Speaking, Customer Service, SEO, Return on Investment, Sales, Sales Management, Marketing Strategy, Business Development, Cold Calling, Sales Operations, Selling, Direct Sales, Lead Generation, Strategy, CRM, Enterprise Software, Sales Process, Cloud Computing, Online Marketing, Demand Generation, Contract Negotiation, Salesforce.com, Solution Selling
Education
Metropolitan State University of Denver 2011 — 2013
Bachelor of Arts (B.A.), Public Speaking
Metropolitan State College of Denver 2010 — 2013
Public Speaking, Public Speaking & Political Science
LanguageLine Solutions 2013 - Present
TransPerfect 2008 - 2013
Miga Solutions 2006 - 2008
US Bank 2000 - 2006
Skills
Strategic Partnerships, Account Management, Cold Calling, Salesforce.com, New Business Development, Business Development, Sales Management, Leadership, Contract Negotiation, International Sales, Project Coordination, Analytical Skills, Global Business...
Education
Minnesota State University, Moorhead 2001 — 2006
Bachelor of Arts (BA), Economics
GLOBO Language & Cultural Solutions June 2014 - Present
LanguageLine Solutions November 2012 - Present
Legal Assistance Foundation of Metropolitan Chicago August 2012 - January 2013
Rush University Medical Center August 2012 - January 2013
Lawndale Christian Health Center May 2008 - May 2012
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Spanish, Microsoft Word, Community Outreach, Interpreting, Healthcare, Public Speaking, Hospitals, English, Patient Safety, Translation, Nonprofits, EMR, Patient Education
Education
Saint Augustine College 2015 — 2019
Bachelor's Degree, Social Work
Apna Ghar (Our Home) 2012 — 2012
Domestic Violence Training, Community Organization and Advocacy
Bridges for Language 2012 — 2012
Medical Interpreter Training, Medical/Clinical Assistant
Chicago State University 2010 — 2012
Paralegal certification, Legal Assistant/Paralegal
Broward Health February 2014 - Present
LanguageLine Solutions March 2009 - May 2012
Miami-Dade County April 1991 - March 2008
Skills
Microsoft Office, Customer Service, Research, Outlook, Public Speaking, Leadership
Education
ATI College of Health 2010 — 2012
Associate of Science (A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
CEVA Logistics June 2015 - Present
Nippon Express May 2014 - Present
LanguageLine Solutions November 2012 - May 2014
1800-Photographers LLC February 2013 - March 2014
Trustmark Companies September 2003 - December 2011
Aero Transporte S.A (ATSA) June 2000 - July 2002
Skills
Medical Specialized..., Communication, Customer Service, Spanish, Media, Creative Writing, Cinema, Interpretation, Public Relations, Insurance, Healthcare, English, Writing, Administrative Work, Translation, Microsoft Word, Social Media, Marketing, Microsoft Excel, Event Planning, Microsoft Office, Sales, Proofreading, Administrative..., Supply Chain, Administration, Outlook, Teamwork, Internal Communications, Marketing Communications
Education
DePaul University 2011 — 2013
Bachelor of Arts, Communication and Media
Community College of Lake County 2005 — 2009
Associate Degree, Arts
Madres Canadienses, Lima Peru 2000 — 2002
Executive Bilingual Asistant, Administrative Assistant and Secretarial Science, General
Colegio San Antonio de Mujeres, Lima Peru 1987 — 1997
High School/Secondary Diplomas and Certificates
LanguageLine Solutions May 2007 - Present
Skills
Translation and..., Medical Translation, Language Services, Interpreting, Consecutive..., Linguistics, Technical Translation, Subtitling, Legal Translation, Multilingual, Conference Interpreting, Intercultural..., English, Localization
Education
Cape Cod Community College
Medical Interpretation
Cape Cod Community College
Associate of Arts (A.A.), Linguistics
Mindlink Resources May 2014 - Present
US Department of State, US Department of Defense May 2001 - Present
LanguageLine Solutions December 2011 - September 2014
George C. Marshall Center 2004 - 2011
Stanford University Medical Center December 2003 - November 2005
Skills
Fluent in Spanish, Good knowledge of..., Russian, German, Military, Linguistics, Foreign Languages, International Relations
Education
Middlebury Institute of International Studies at Monterey 2001 — 2003
MA, Translation and Interpretation
St. Petersburg University of Culture and Arts 1988 — 1992
BS, Library Science
United States Marine Corps August 2012 - Present
LanguageLine Solutions August 2011 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
University of North Carolina at Chapel Hill 2010 — 2011
Belmont Abbey College 2007 — 2009
Bachelor of Arts (BA), Philosophy
LanguageLine Solutions December 2012 - Present
Golden Gate University September 2009 - August 2012
Healthcare Services Group, Inc November 2011 - December 2011
Keepsake Diamond Center January 2009 - February 2010
Diamond Domani International May 2004 - April 2008
Embry-Riddle Aeronautical University May 2000 - December 2002
MITRE June 2001 - September 2002
Skills
Research, Project Management, IT Management, Business Management, Healthcare IT, Healthcare, Project Portfolio..., Project Planning, Project Implementation, Software Project..., Project Execution, Project Delivery, Special Projects, Contract Negotiation, IT Strategy, IT Governance, IT Service Management, IT Operations, IT Outsourcing, Organizational..., Leadership Development, Team Management, Team Leadership, Team Building, Staff Management, Staff Training, Employee Relations, Accounting, Financial Analysis, Data Analysis, Financial Reporting, Documentation, Budgeting, Sales Management, Retail, Customer Relations, Customer Satisfaction, Software Development, Database Administration, Database Design, Web Design, Web Development, Graphic Design, Microsoft Office 2007, Spreadsheets, PowerPoint, Oracle SQL, UML, Java, Visual Basic
Education
Golden Gate University 2009 — 2012
Master of Science (M.S.), Information Technology Management
Embry-Riddle Aeronautical University 1998 — 2002
Bachelor of Science (B.S.), Computer Science
Embry-Riddle Aeronautical University 1998 — 2002
Bachelor of Science (B.S.), Aeronautical Science
LanguageLine Solutions August 2014 - Present
Self employed January 2014 - Present
Linguistica International May 2014 - November 2014
Middle Shabelle March 2011 - November 2014
Diggir enterprises January 2010 - May 2012
FedEx Ground March 1999 - July 2009
Yemen Ministery of Education September 1985 - July 1990
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Event Management, HTML, Facebook, Copywriting, Social Media Marketing, Online Marketing, Fundraising, Newsletters, Photography, Publishing, Nonprofits, Copy Editing, Technical Writing, Project Management, Leadership, Research, Public Speaking, Microsoft Office, Strategic Planning, Editing, Customer Service, Writing, English, Translation, Teaching, Management, Social Media, Public Relations, Program Management, International Relations, Community Outreach, Proofreading, Politics, Training, Project Planning, Community Development, Team Leadership, Policy, Budgets
Education
Algonquin College of Applied Arts and Technology 1993 — 1994
courses only, Computer Technology/Computer Systems Technology
Somali National University. Faculty of Education 1976 — 1979
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Children's Hospital Los Angeles (CHLA) February 2014 - Present
LanguageLine Solutions August 2009 - January 2014
Skills
Interpreting, Proofreading, Translation, Editing, Foreign Languages, Linguistics, English, Research, Multilingual, Language Services, Technical Translation, Teaching, Nonprofits, Localization, Legal Translation, Community Outreach, Event Planning, Language Teaching, Intercultural..., Medical Translation, International Relations
Education
Alexandria University 2004 — 2008
Bachelor's degree, English literature
Lionbridge January 2009 - Present
LanguageLine Solutions January 2007 - Present
Language Services Associates January 2006 - Present
Skills
Language Services, Translation, Website Localization, Interpreting, Medical Translation, English, Linguistics, Localization, Foreign Languages, Technical Translation, Simultaneous..., Manuals, Subtitling, Customer Service, Nonprofits, Editing, Research, Teaching
Education
Monroe Community College 2012 — 2015
Associate's degree, International Business/Trade/Commerce
Monroe Community College 2010 — 2012
Associate's degree, Business/Managerial Economics
Kisumu Girls High School
LanguageLine Solutions 2005 - Present
LanguageLine Solutions 2002 - 2005
OnLine Interpreters 1999 - 2002
AT&T 1990 - 1999
AT&T 1987 - 1990
AT&T 1984 - 1987
Skills
Account Management, New Business Development, Sales Management, Globalization, Strategic Planning, Salesforce.com, Marketing, Marketing Strategy, Multilingual, Product Marketing, Solution Selling, Competitive Analysis, Product Management, Advertising, Start-ups, Marketing Management, Strategy, Business Development, CRM, International Business, Customer Satisfaction, Market Research, Lead Generation, Selling, Social Media Marketing, Direct Sales, Online Marketing, Public Relations, Sales Operations, Marketing Communications, Management, International Sales, Online Advertising, Sales, Program Management, B2B, Digital Marketing, Strategic Partnerships, Sales Process, Leadership, Sales Presentations, Customer Retention, Channel Partners
Education
San Jose State University 1983 — 1984
MBA Degree, Marketing
California State University-Chico 1979 — 1982
B.S. Degree Business Administration, Finance
Monterey Peninsula College 1977 — 1979
AA Degree, Business
GLOBO June 2015 - Present
Lionbridge July 2014 - Present
LanguageLine Solutions July 2014 - Present
Ohio Courts October 1998 - Present
LanguageLine Solutions October 2012 - July 2014
LanguageLine Solutions November 2008 - July 2014
Skills
Ohio Supreme..., Spanish, Interpreting, Language Services, Technical Translation, Editing, Linguistics, Proofreading, French, Foreign Languages, Multilingual, Legal Translation, Translation, English, Localization
Education
The University of Georgia 1990 — 1992
Master of Arts Degree, Romance Languages, 3.8/4.0
José Ortega y Gassett Foundation, Madrid, Spain 1989 — 1989
Hispanic History, Language and Literature, 4.0/4.0
Romance Language Institute, Durango, Mexico 1988 — 1988
Latin American Literature, History and Culture, 4.0/4.0
Heidelberg University 1975 — 1979
Bachelor of Arts Degree, Spanish and French, Magna Cum Laude 3.9/4.0
Alianza Colombo-Francesa, Bogotá, Colombia 1978 — 1978
French Language, 4.0/4.0
Centro de Estudios Universitarios Colombo-Americano, Bogotá, Colombia 1978 — 1978
Latin American Literature, History and Economics, 3.8/4.0
Universidad de Los Andes 1978 — 1978
Ancient/Classical Greek Language and Literature, 4.0/4.0
Yiquan Network October 2012 - Present
LanguageLine Solutions April 2012 - Present
Asia Commercial Bank October 2011 - November 2011
The Grand Cafe June 2005 - May 2007
Skills
Investments, Holistic Health, Finance
Education
Illinois State University 2007 — 2009
Bachelor of Science, Finance
Le Hong Phong High school for the Gifted 2000 — 2003
Baccalaureate, Math, Physics, Chemistry
Guitarfish August 2015 - Present
West Linn Wilsonville School District September 2013 - Present
Self Employed Musician/Music Instructor 2010 - Present
LanguageLine Solutions June 2014 - May 2015
Guitar Center July 2012 - April 2013
Watzek Library September 2011 - September 2012
Skills
Composition, Music, Music Production, Music Industry, Entertainment, Recording, Editing, Music Theory, Social Media, Songwriting, Arranging, Orchestrating, Music Education, Proof-Reading, Bass Guitar, Double Bass, Jazz Piano, Jazz Education, Writing
Education
Portland State University 2014 — 2017
Master of Arts (M.A.), Jazz/Jazz Studies
Lewis and Clark College 2011 — 2014
Bachelor of Arts (B.A.), Music Theory and Composition
Radio Free Asia July 2015 - Present
Broadcasting Board of Governors October 2014 - Present
Cactus Communications October 2014 - Present
American Association for the Advancement of Science January 2015 - July 2015
World Journal September 2014 - October 2014
LanguageLine Solutions February 2014 - October 2014
Bridging Nations Foundation January 2014 - August 2014
Cronkite News Service May 2013 - December 2013
Phoenix Business Journal January 2013 - April 2013
UM WW February 2012 - June 2012
Skills
Editing, Editorial, Social Media, WordPress, Final Cut Pro, Storytelling, Blogging, Photography, Microsoft Excel, Microsoft Office, PowerPoint, Dreamweaver, Soundslides, Photoshop, English, Microsoft Word, Teamwork, News Writing, Journalism, Mandarin, Business Journalism, Copy Editing, Press Releases, InDesign, Illustrator, Flash, CSS, HTML, Windows, AutoCAD, Adobe Audition, ENPS, Storify, Drupal, CMS, Web Production..., Web Content Production
Education
Arizona State University 2012 — 2013
Master of Arts (M.A.), Communication, Journalism, and Related Programs
North China Electric Power University (Beijing) 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
FCSL Immigrant & Human Rights Clinic August 2015 - Present
Florida Coastal School of Law August 2014 - Present
LanguageLine Solutions June 2009 - January 2015
Stryker Puerto Rico Ltd. January 2009 - June 2009
Northeast Florida Pediatric Associates, Inc April 2007 - October 2008
Baptist Health May 2006 - May 2007
Crowley Maritime April 2004 - April 2006
HospiScript Services March 2003 - April 2004
Eckerd Corporation April 2002 - April 2003
MSC - Medical Services Company March 2000 - April 2002
Skills
Medicaid, AS400, PBM, Healthcare, Customer Service, Administration, Spanish, Microsoft Office, PowerPoint, Word, Documentation, Outlook, Employee Relations, Supervisory Skills, Problem Solving, Mentoring, Team Building, Scheduling, Billing, Accounts Receivable, Inventory Management, Hiring, Team Leadership, Contract Negotiation, Customer Relations, System Administration, Software Documentation, Training, Process Scheduler, Human Resources, Microsoft Word, Policy, Recruiting, Management, Quality Assurance, Negotiation, Project Management, Leadership, Sales, Teamwork, Leadership Development, Public Speaking, Research, Account Management, English, Managed Care
Education
Florida Coastal School of Law 2014 — 2016
Doctor of Law (J.D.), Banking, Corporate, Finance, and Securities Law, Juris Doctorate
Pontifical Catholic University of Puerto Rico, School of Law 2013 — 2014
Doctor of Law (J.D.), Law, Juris Doctorate
InterAmerican University of Puerto Rico 2011 — 2013
Master of Business Administration (MBA), Finance, General, 3.83 GPA
InterAmerican University of PR - San German Campus 2009 — 2011
Bachelor's in Business Administration, Human Resources Management, 3.36 GPA
Terry Parker High School 1992 — 1995
Diploma, General Studies
LanguageLine Solutions May 2013 - Present
LanguageLine Solutions October 2012 - May 2013
Self-Employed September 2011 - October 2012
GSW July 2011 - September 2011
Conde Nast August 2008 - November 2010
Sudler Digital / WPP August 2007 - March 2008
Isis1 July 2006 - July 2007
Penguin Group USA November 2005 - April 2006
Prefixmag.com January 2003 - September 2005
Wenner Media May 2003 - June 2005
Skills
Social Media, Editing, Copywriting, Journalism, Fashion, AP Style, Sales, Language Services, HTML, Live webcasts, Public Relations, Advertising, Pharmaceutical Industry, Technology, Software, E-blast, Video, Social Networking, Multicultural Marketing, Translation, Interpretation, Global Marketing, Consumer Products, Global Operations, Global Business..., Website Localization, Blogging, Editorial, Publishing, Writing, Email Marketing
Education
Columbia University - Graduate School of Journalism 2007 — 2008
M.S., Journalism
University of California, Berkeley 1999 — 2004
Bachelor's degree with high honors, English
Sarah Vilela Notary Public September 2013 - Present
LanguageLine Solutions January 2013 - Present
Freelancer October 2010 - Present
LanguageLine Solutions 2013 - 2015
Fleet Distribution Centers LLC September 2008 - September 2010
Skills
Interpreting, Financial Translation, Medical Translation, Spanish Literature, Spanish-speaking, Financial Interpreting, Medical Intepreting, Business Interpreting, Legal Interpretation, Works well in a team, Banking Interpreting, Simultaneous..., Legal Translation, Spanish, Intercultural..., Localization
Education
Montclair State University 2009 — 2012
Bachelor of Arts (B.A.), Spanish w/ Concentration in Translation
Universidad Ricardo Palma 2003 — 2007
Traducción e Interpretación
LanguageLine Solutions November 2012 - Present
Monterey Plaza Hotel & Spa January 2012 - November 2012
Language Line Services July 2007 - July 2011
Farmers Insurance February 2005 - June 2007
Skills
Hotels, Event Management, Tourism, Microsoft Excel, Microsoft Word, Meeting Planning, PowerPoint, Outlook, Human Resources, Benefits Administration, Microsoft Office, Teamwork, Customer Satisfaction, Customer Service, Training, Leadership, Event Planning, Team Building, Strategic Planning, Salesforce.com, Management, Account Management
Education
Heald College 1998 — 2000
AA, Computer Business
Eighty Sixed, Inc. September 2013 - Present
Lab Zero Games April 2013 - Present
LanguageLine Solutions October 2012 - March 2013
Reverge Labs, LLC August 2011 - December 2011
Pinnacle Healthcare February 2010 - November 2011
Journey to the Sun November 2010 - June 2011
Mind Control Game March 2010 - April 2010
Inside Giant Monster April 2008 - May 2008
Tweaked April 2007 - June 2007
Suncoast Video November 2003 - July 2005
Skills
Illustrator, Concept Design, Video Games, Drawing, Video Editing, Art, Film, Video, Art Direction, Graphics, Logo Design, Level Design, Feature Films, Sketching, Zbrush
Education
JONES INTERNATIONAL UNIVERSITY 2009 — 2012
Master of Business Administration (MBA), Marketing
Ex' pression College for Digital Arts 2007 — 2009
BAS, Animation and Visual Effects
Monterey Peninsula College 2005 — 2007
General Education
US Army June 2014 - Present
Cardinal Health 2013 - Present
LanguageLine Solutions 2009 - 2014
JPMorgan Chase & Co. 2005 - 2011
Skills
Active DoD Secret..., SAP, Router Configuration, Cisco Technologies, Cisco Firewall Security, Switches, Customer Support, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Active Directory, Troubleshooting, Computer Hardware, Network Administration, Security, Social Media, Teamwork, Team Building, System Administration, Linux, Network Security, Leadership, Negotiation, Training
Education
American Military University
LIU Brooklyn
LanguageLine Solutions June 1999 - Present
Skills
Translation, Interpreting, Localization, Language Services, Technical Translation, Linguistics, Proofreading, Legal Translation, Multilingual, Medical Translation, Website Localization, Subtitling, Manuals, Internationalization, Terminology, Intercultural..., Simultaneous...
Education
Liberty University 2010 — 2013
Bachelor of Science - Graduation 12/2013, Psychology, Christian Counseling
Expressway Banners October 2014 - Present
Freelance April 2014 - Present
The Art Institute of Fort Lauderdale January 2014 - September 2014
LanguageLine Solutions September 2008 - January 2014
Ika's Faces 2007 - January 2013
Skills
Graphic Design, Customer Service, Translation, Multilingual, Interpreting, Photo Shoots, Web Design, Advertising, Localization, Makeup Artistry, Internationalization, Technical Translation, Foreign Languages, Website Localization, Language Services, Legal Translation, Subtitling, Manuals, Fashion Shows, Photography, Adobe Creative Suite, Drawing, Editing, HTML, Illustrator, Logo Design, Marketing, Microsoft Word, Photoshop, Social Media, Photo Editing, Photo Shoot Production, Corel Draw, Image Editing, Image Manipulation, Customer Satisfaction, Vector Illustration, Catalog Layout, Print Publication Design, Mutoh, Canon
Education
The Art Institute of Fort Lauderdale 2013 — 2014
Associate of Science (A.S.), Graphic Design, 3.8 GPA
EAP of Puerto Rico 1997 — 2001
Bachelor of Arts (B.A.), Graphic Design
Cosmix Makeup School 2010 — 2010
Make up Artistry course “Bootcamp” (2010), Certification
Margate School of Beauty Inc 2003 — 2007
Esthetician, Make-Up Artist/Skin Care
Language Services Associates January 2012 - Present
GLOBO Language & Cultural Solutions October 2014 - Present
Matinée Multilingual February 2013 - Present
Professional Translations January 2014 - Present
Local Church TV September 2013 - Present
Potential Church October 2011 - Present
TVibe Corporation January 2014 - July 2014
Messer Group June 2012 - June 2013
LanguageLine Solutions February 2011 - January 2012
Compassion International August 2006 - December 2008
Skills
Subtitling, Translation, Technical Translation, Medical Translation, Dubbing, Outstanding time..., Pressure Handling, Transcription, Audio Typing, Telephone Skills, Customer Service, Customer Engagement, Customer Satisfaction, Always Punctual, Quick Thinker, Spanish-English, English language skills, Subtitles, Time Coding, Social Media, Social Networking, Financial Translation, Microsoft Excel, Microsoft Office, PowerPoint, SDL Trados, Adobe Photoshop, Ubuntu, Subtitle Workshop 2 & 4..., Apache OpenOffice, Adobe Photoshop CS6, Cinelerra, WinCAPS, Jubler, Spanish
Education
Liberty University 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
Southern California School of Interpretation 2014 — 2015
Associate's Degree, Medical Interpreter Program & Professional Interpreter Program
HIPPAtraining.com 2014 — 2014
Certificate of Completion, HIPAA Awareness for Business Associates
LanguageLine Solutions InterpreterLanguageLine SolutionsMarch 2007 - Present
Education
Lawrence Technological University 2003 — 2004
Information System, Master's degree(Excellent)
Self January 2005 - Present
AT&T February 1995 - December 2004
LanguageLine Solutions October 1992 - February 1995
Skills
Program Management, Cross-functional Team..., SaaS, Project Planning, Integration, VoIP, Change Management, Product Management, Telecommunications, Enterprise Software, SDLC, IT Strategy, Start-ups, Vendor Management, Business Analysis, Software Project..., Strategic Planning, Outsourcing, Strategy, Business Process..., Professional Services, CRM, Account Management, Strategic Partnerships, Project Management, Leadership, Business Strategy, Team Leadership, Management, Marketing Strategy, Negotiation, Management Consulting
Education
Monterey Institute of International Studies, Fisher Graduate School of International Business 1989 — 1990
MBA
Point Loma College
BA
LanguageLine Solutions July 2013 - Present
LanguageLine Solutions May 2013 - June 2013
LanguageLine Solutions UK October 2009 - May 2013
Language Line Services UK October 2006 - October 2009
Language Line Services UK October 2004 - October 2006
Language Line Services UK November 2001 - October 2004
IBM November 2001 - November 2002
Language Line Services UK November 1999 - October 2001
Skills
Translation, Interpreting, Localization, Sales Management, Management, Change Management, Organisational..., Strategic Planning, Marketing Strategy, Business Strategy, Strategic Communications, Team Leadership, Leadership Development, Leadership, Cross-functional Team..., Strategic Leadership, Thought Leadership, New Business Development, New Business Generation, New Business..., Building New Business, Sourcing New Business, Driving New Business, Sales Operations, Sales Process, International Sales, Sales Presentations, Product Development, Product Management, Product Marketing, Product Launch, Production Planning, Solution Development, Solutions Marketing, Solution Architecture, Solution Selling, Marketing, Marketing Management, Managed Services, Contract Negotiation, Contract Management, Government Contracting, Global Channel..., Channel Partners, Channel Sales, Channel Strategy, Strategic Financial..., Financial Reporting, Financial Analysis, Strategy
Education
Liverpool John Moores University 1995 — 1998
Insys Therapeutics, Inc. February 2015 - Present
LanguageLine Solutions August 2009 - Present
Quintiles April 2008 - September 2008
Lake Norman Auxiliary/ Time off August 2005 - March 2008
Organon January 2003 - July 2005
Skills
Pain Management, Cardiology, Product Launch, Leadership, Marketing Strategy, Pharmaceutical Sales, Translation, Budgets, Sales, Management, Customer Service, Multilingual, Healthcare, Product Development, Strategic Planning, Sales Operations, Quality Assurance, Cross-functional Team..., Training, Team Leadership, CRM, Linguistics, Data Analysis, Foreign Languages, Medicaid Managed Care
Education
Drexel University - LeBow College of Business 2000 — 2002
MBA, Marketing
Jadavpur University 1998 — 2000
MBA, Human Resource and Industrial Relations
Presidency College, Calcutta University
BSc, Zoology
University of Calcutta
MSc, Advanced Cytology and Genetics
Large Localization Company September 2015 - Present
LanguageLine Solutions July 2013 - September 2015
University of California, Berkeley September 2011 - July 2013
University of California, Berkeley October 2008 - August 2011
University of California, Berkeley November 2005 - October 2008
American Councils for International Education August 2002 - October 2005
Hough Elementary School January 2002 - June 2002
Wells Fargo Bank 1995 - 2002
Skills
Localization, Project Management, Program Management, Training, Operations Management, Higher Education, Grant Writing, International Education, Management, Strategic Planning, Policy, Program Evaluation, Research, Grants, Student Affairs, Student Recruiting, Program Development
Education
Middlebury College 2000 — 2001
MA, Russian
Smith College 1996 — 2000
BA, Russian Literature and Middle Eastern Studies
SIIC 2011 — 2012
Lincoln High School 1992 — 1996
Pacific Interpreters, a LanguageLine Solutions Company January 2013 - Present
LanguageLine Solutions January 2013 - Present
Portuguese/English Int/Translator/Writer/Editor/VoiceWork January 1995 - Present
Skills
Public Speaking, Social Media, Public Relations, Editing, Nonprofits, Blogging, Creative Writing, Traslator, Interpreter, Resume Writing, Advertising
Education
Fort Lauderdale 1991 — 1995
Broward College
LanguageLine Solutions July 2012 - Present
SuperMedia LLC September 2008 - November 2010
Primesource July 1989 - August 2008
Skills
Sales Management, B2B, P&L Management, Account Management, New Business Development, Marketing Strategy, Market Analysis, Key Account Management, Trade Shows, Product Marketing, Vendor Relations, Product Management, Team Building, Sales Process, Customer Relations, Salesforce.com, Cold Calling, Selling, Lead Generation, Sales Presentations, Customer Acquisition, Solution Selling, Sales Operations, Customer Retention, Customer Service, Online Advertising, Social Media Marketing, Management, Online Marketing, Sales, Business Development, Contract Negotiation, Competitive Analysis, Strategic Partnerships, Advertising, Pricing, Direct Sales, CRM, Strategic Planning, Customer Satisfaction, Forecasting, Market Planning, Marketing, Budgets
Education
The University of Texas at Dallas 1992 — 1994
Masters, Finance
California State University-Fullerton 1987 — 1991
BA, Management
Rebekah Children's Services September 2014 - Present
LanguageLine Solutions October 2011 - September 2014
Manpower Inc./California Peninsula May 1997 - August 2011
Best Foods Baking Group 1981 - 1997
Skills
Payroll, ADP Payroll, Employee Relations, Microsoft Word, PeopleSoft, Spreadsheets, Technical Recruiting, Microsoft Excel, HRIS, Payroll Processing, Word, Excel, Temporary Staffing, ADP, Paychex Payroll, Paychex Time and Labor, Paychex HRO, ADP Time and Attendance, Benefits Administration, Talent Management
Education
Fullerton College 1981 — 1996
St. Paul High School 1975 — 1979
HS Diploma
LanguageLine Solutions November 2012 - Present
Carmel Valley Ranch August 2011 - November 2012
Hillcrest Country Club April 2009 - July 2011
Loews Hotels October 2007 - November 2008
Sanctuary on Camelback Mountain May 2003 - November 2006
Sanctuary on Camelback Mountain 2003 - 2006
Four Seasons Resort Aviara 1998 - 2003
Four Seasons Hotels and Resorts 1996 - 2003
Four Seasons Beverly Wilshire Hotel January 1996 - November 1998
Four Seasons Hotels and Resorts January 1996 - November 1998
Skills
Benefits Administration, Recruiting, Human Resources, Performance Management, Payroll, Budgets, Workshop Facilitation, Negotiation, Time Management, Needs Analysis, Consulting, Newsletters, Sop, Policy Analysis, Philosophy, Windows 2000, Hospitality, Hospitality Management, Employee Relations, Personnel Management, Pre-opening, Resorts, Food & Beverage, Deferred Compensation, New Hire Orientations, Hospitality Industry
Education
University of California, Riverside 1988 — 1992
BS, Social Relations
California State University
California State University-Northridge
Rolling Hills High School
University of California, Berkeley
BS, Social Relations
Cortland Capital Market Services LLC November 2013 - Present
Passion Fire Media January 2012 - November 2014
LanguageLine Solutions April 2011 - October 2013
Lavante, Inc. November 2009 - April 2011
LaSalle Global Trust Services April 2005 - June 2008
Ford Motor Credit Company March 2004 - April 2005
Skills
Strategic Planning, Project Management, Contract Negotiation, Process Improvement, Team Management, Reporting & Analysis, Relation Management, PR Campaigns & Press..., Internet & New Media..., Software Testing, Auditing, Leadership, Testing, Accounting, Team Leadership, Training, Finance, Analysis, Cross-functional Team..., Data Analysis, Entrepreneurship, Marketing, Management, Negotiation, Financial Analysis
Education
Arizona State University, W. P. Carey School of Business 2013 — 2014
Master of Business Administration (M.B.A.), Finance, General
Berklee College of Music 2008 — 2012
Master Certificate, Music Business
DePaul University 1999 — 2003
Bachelor of Science (B.S.), Finance
Benet
Language Services Associates July 2011 - Present
CyraCom December 2010 - Present
LanguageLine Solutions July 2010 - Present
G6 Hospitality LLC June 2008 - Present
Skills
Healthcare, Clinical Research, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Microsoft Word, Medicine, Research, Healthcare Management, PowerPoint, Public Speaking, Surgery, Medical Education, Treatment, Pediatrics, Teaching, EMR, Medical Terminology, Strategic Planning, Interpreting, Medical Translation, Medical Research, Language Services, Linguistics, Terminology, Consecutive..., Foreign Languages, Mental Health
Education
Novgorod State University named after Yaroslav-the-Wise (NovSU) 1996 — 2003
Doctor of Medicine (MD)
Freelance Interpreter - American Sign Language March 2013 - Present
LanguageLine Solutions January 2013 - Present
Fluent Language Solutions August 2006 - March 2013
Central Piedmont Community College August 2004 - May 2006
Scotland County School System July 1999 - December 2003
Skills
American Sign Language, Interpreting, Customer Service, Microsoft Word, Teaching, Microsoft Office, PowerPoint, English, Research, Sign Language, Translation, Public Speaking, Microsoft Excel, Social Services, Event Planning, Nonprofits, Higher Education, Coaching, Community Outreach, Public Relations, Fundraising, Multilingual, Mental Health, Editing, Social Networking, Conference Interpreting, Consecutive..., Training, Simultaneous..., Language Services
Education
Gordon Conwell Theological Seminary 2015 — 2017
Master’s Degree, Christian Counseling
Central Piedmont Community College
ASL Interpreter Education
Wingate University
BLS, Human Services
LanguageLine Solutions December 2013 - Present
University of Mississippi Medical Center September 2011 - Present
Freelance Spanish interpreter and translator August 2004 - Present
Abston Law firm 2004 - 2005
Skills
Foreign Languages, Linguistics, Technical Translation, Translation, Localization, Multilingual, Interpreting, Legal Translation, Terminology, Manuals, Language Teaching, Internationalization, Spanish, Proofreading, Intercultural..., Language Services, Editing, Transcription, English, Research, Customer Service, International Relations, Public Speaking, Microsoft Office, Leadership, Medical Translation, French, Microsoft Word, Globalization, Training, Literature, Teaching, ESL
Education
Hinds Community College 2001 — 2004
Hinds Community College
General studies
Community Technical & Adult Education October 2013 - Present
LanguageLine Solutions June 2010 - April 2012
Palm Coast Data August 2007 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
City University of New York-Hunter College
Language Interpretation and Translation
Pace University
Business Administration and Management, General
LanguageLine Solutions October 2013 - Present
State Street November 2006 - October 2013
Fidelity Investments January 1998 - November 2006
Skills
Singing, Drummer, Worship Leading, Microsoft Office, Microsoft Excel, Risk Management, Customer Service, Access, Business Analysis
Education
Bryant College 2005 — 2005
Certificate, Business Management
Ain Shams University 1984 — 1988
B.Sc., Biochemistry
Faithful Translations January 1999 - Present
LanguageLine Solutions 1997 - 2000
Skills
English, Translation, Microsoft Office, Customer Service, Foreign Languages, Multilingual, Spanish, Microsoft Excel, Marketing, Microsoft Word, Project Management, PowerPoint, Social Media, Localization, Marketing Communications, Editing, Proofreading, Research, Account Management, Linguistics
Education
Marylhurst University 2009 — 2013
Bachelor of Science, Business Management
Spokane Community College 2007 — 2009
AA, Business, Marketing, Management
LanguageLine Solutions September 2014 - Present
Cicero Group November 2013 - July 2014
InComm April 2012 - April 2013
Stevens Graphics - an AT & T Company May 2009 - January 2010
Stevens Graphics - an AT & T Company November 2007 - May 2009
Stevens Graphics - an AT & T Company September 2004 - October 2007
Skills
Accounts Payable, Contract Billing, Job Costing, Microsoft Excel, Account Reconciliation, Financial Translation, Technical Translation, Consecutive..., Transcribing, PowerPoint, Consec
Education
University of Phoenix 2004 — 2010
Bachelor's degree, Accounting
Asher Business School
Six-month Certificate Program, Microsoft Office
Chungnam National University
Bachelor of Arts (BA), French Language and Literature
Columbia College
Associate of Science (AS), Computer Information systems
LanguageLine Solutions January 2014 - Present
CyraCom International January 2011 - Present
National Insurance Solutions LLC November 2011 - June 2013
Ken Shoemaker State Farm Agency January 2010 - August 2011
Matt Silverstein Allstate Agency August 2009 - August 2010
Premere General Agency February 2004 - August 2010
Skills
Translation, Proofreading, Interpreting, Linguistics, Foreign Languages, Multilingual, Language Services, Legal Translation, Intercultural..., English, Public Relations, Coaching, Claims Handling, Insurance Underwriting, Customer Service, Sales Operations, Office Management, Medical Interpreting
Education
Merced College 1993 — 1995
Business Certification, Business Admnistration
Keanry High School 1985 — 1987
Diploma, General Studies
Kaiser Permanente June 2015 - Present
LanguageLine Solutions February 2013 - May 2015
Pacific Interpreters June 2011 - February 2013
Restaurant Eugene, Holeman & Finch Public House, H&F Bread Co and H&f Bottle Shop May 2010 - May 2011
Pacific Interpreters January 2010 - February 2011
Pacific Interpreters June 2008 - January 2010
Pacific Interpreters 2002 - 2008
Pacific Interpreters 2001 - 2002
Skills
Interpreting, Recruiting, Intercultural..., Human Resources, Editing, Call Centers, Translation, Proofreading, Customer Service, Teaching, Interviews, Payroll, Language Services, Foreign Languages, Localization, Linguistics, Healthcare, Globalization, Research
Education
Georgia State University 1997 — 2000
BA, Sociology
ExploreLatinAmerica October 2014 - Present
Room4Debate October 2014 - January 2015
LanguageLine Solutions April 2010 - October 2014
Stream Global Services May 2008 - February 2010
Skills
HTML5, CSS, JavaScript, Web Development, Front-end Development, User Experience Testing, Quality Assurance, CMS, Customer Support, Project Coordination, Event Planning, Non-profit Volunteer, Interpreting, Events Coordination, Non-profit Leadership, Legal Interpretation, Medical Interpretation, Financial Interpretation
Education
Fordham University 2013 — 2016
Bachelor of Arts (B.A.), Double Major in Political Science and Theology
New York University 2014 — 2015
Certificate in Legal/Court Interpreting
General Assembly 2014 — 2014
Front End Development
Universidad Autónoma de Santo Domingo 2009 — 2012
Geography
LanguageLine Solutions February 2015 - Present
World Journal November 2013 - Present
Skills
Journalism, Editing, Storytelling, Breaking News, Press Releases, Feature Articles, Copy Editing, AP Style, News Writing, Online Journalism, Media Relations, Public Relations, Social Media, Politics, Blogging, Interpreting, Simultaneous..., Consecutive..., sight interpretation, Conference Interpreting, Translation
Education
East Tennessee State University 2006 — 2007
Master's Degree
North China University of Technology 2001 — 2005
Bachelor's Degree
Girl Scouts of California's Central Coast September 2012 - Present
Girl Scouts of California's Central Coast March 2011 - September 2012
LanguageLine Solutions January 2010 - March 2010
Rayun Montessori December 2007 - September 2009
Nuevo Mundo March 2007 - September 2009
Jaque Tutoring July 2006 - September 2009
Southwest Human Development January 2004 - June 2005
Crisis Nursery May 2001 - December 2003
Eduprenuership Student Center May 2001 - December 2001
Executive English Solutions April 2000 - February 2001
Skills
Non-profits, Volunteer Management, Event Planning, Community Outreach, Public Speaking, Nonprofits, Management, Strategic Planning, Public Relations, Event Management, Program Development, Grants, Grant Writing, Training, Organizational..., Community Development, Leadership, Leadership Development, Workshop Facilitation, Social Media, Program Management, Fundraising, Marketing, Team Building, Board Development, Budgets, Editing, Research, Membership Development, Non-profit..., Philanthropy, Social Media Marketing, Stewardship, Teaching, Spanish
Education
Pima Community College 2008 — 2008
Bilingual, Multilingual, and Multicultural Education, A
Universidad de Chile 2008 — 2008
Written Language in Pre-school Children with TEL, A
Chapman University 2003 — 2003
Workshop Way, A
Pontifica Universidad Catolica de Chile 1999 — 1999
Teaching a Second Language to Pre-Schoolers, A
Brigham Young University 1990 — 1990
Increasing Teacher Efficiency, A
Arizona State University 1985 — 1990
BFA, Theatre (education) and communication, 3.33
Mesa Community College 1985 — 1987
General Education
LanguageLine Solutions June 2014 - Present
Pacific Interpreters, a LanguageLine Solutions Company October 2009 - June 2014
Shizuoka District Prosecutor's Office January 1995 - March 2006
Skills
Language Services, Interpreting, Foreign Languages, Linguistics, Multilingual, Consecutive...
Education
University of Shizuoka
M.A. International Relations, Comparative Cultures
University of the Philippines
Bachelor's Degree, A.B. Communication Arts, Speech Communication
LanguageLine Solutions August 2013 - Present
Corporate Language Center January 2004 - Present
Central Piedmont Community College April 1997 - May 2000
Inlingua June 1997 - July 1998
Berliz February 1996 - April 1998
Skills
Arabic
Education
Aix-Marseille Université
Deg, Business and Languages
LanguageLine Solutions October 2013 - Present
AXIOM Sales Force Development, Inc. 2011 - 2012
SuperMedia LLC 1980 - 2010
Skills
Strategy, CRM, Advertising, Integrated Marketing, Lead Generation, Start-ups, Marketing, Sales Process, Online Advertising, Marketing Communications, Marketing Strategy, Leadership, Digital Marketing, Sales, Salesforce.com, Management, New Business Development, Customer Acquisition, SEM, Sales Management, Business Strategy, Strategic Partnerships, Mobile Marketing, B2B, Account Management, Strategic Planning, Social Media Marketing, Competitive Analysis, Training, Online Marketing, B2B Marketing, Direct Marketing, Advertising Sales, Social Media, Go-to-market Strategy, Product Marketing, Foreign Languages, Interpreting, Simultaneous..., Consecutive..., Language Services, Translation, Legal Translation, Website Localization, Langague Proficinecy..., Cultural Awareness, Localization, American Sign Language, Spanish Translation, Medical Translation
Education
Georgetown University 1976 — 1978
B.S., Foreign Languages and Lingusitics
Georgia State University January 2015 - Present
LanguageLine Solutions May 2012 - Present
Georgia State University August 2014 - December 2014
Georgia Department of Human Resources April 2014 - December 2014
Iraq Health Aid Organization March 2010 - June 2010
Iraq Health Aid Organization February 2010 - March 2010
Al-Hayat Pharmaceutical Bureau January 2010 - March 2010
Iraq Health Aid Organization November 2009 - December 2009
Iraq Health Aid Organization November 2009 - December 2009
Skills
Public Health, Medicine, Medical Research, Epidemiology, GIS, Data Analysis, SAS, Tableau, Stata, SPSS, Infectious Diseases, Healthcare, Health Promotion, Spatial Analysis, Data Collection, Anthropology, Health Education, Hospitals, Community Health, Healthcare Management, Global Health, Biostatistics, Surveying, Consecutive..., Microsoft Office, Program Evaluation, Research, Biological Anthropology, Qualitative Research
Education
Georgia State University 2013 — 2015
Master's Degree, Public Health, 3.90
Jami'at Baghdad 2003 — 2009
Doctor of Medicine (MD), Medicine
LanguageLine Solutions November 2012 - Present
CPM SOLUTIONS January 2008 - November 2012
Skills
Fluent French, Working knowledge..., Internet Research Expert, Registered Court..., Accounting Quickbooks, International Marketing, Market research French..., Business Process..., Billing Solutions, International..., Multilingual, Collaborative Problem...
Education
Florida Metropolitan University
Bachelor, Business Administration
Institut Technique La Cadenelle
Associate's degree, Tourism and Travel Services Management
LanguageLine Solutions May 2011 - Present
Skills
SolidWorks, AutoCAD, Matlab, Microsoft Office, PowerPoint, Trane Trace 700, Microsoft Excel
Education
California State Polytechnic University-Pomona 2012 — 2015
Bachelor of Science (B.S.), Mechanical Engineering, 3.68 GPA
California State Polytechnic University-Pomona 2011 — 2015
Bachelor's Degree in Mechanical Engineering, Mechanical Engineering, 3.68 GPA
LanguageLine Solutions May 2009 - Present
LanguageLine Solutions September 2006 - May 2009
LanguageLine Solutions June 2005 - September 2006
Willow CSN 2004 - 2005
Minority Development & Empowerment 2002 - 2004
Skills
Recruiting, French, Customer Service, English, Training, Leadership, Social Networking, Employee Relations, Microsoft Office, Account Management, Team Leadership, Marketing, Team Building, Editing
Education
Art Institute of Atlanta 2009 — 2010
Diploma, Culinary Arts/Baking & Pastry
Broward Community College 1995 — 1997
Associate of Arts (AA), Marketing/Marketing Management, General
College Marie-Anne
College Marie-Anne
LanguageLine Solutions February 2014 - Present
Lux vita et iocus January 2009 - Present
Skills
Customer Service, Photoshop, Fashion, PowerPoint, Facebook, Social Media, Marketing, Consecutive..., Translation, Desktop Publishing, Languages, Personal Styling, Direct Sales, Excel, Word, Microsoft Word, Microsoft Office, Microsoft Excel, Administrative Duties, Sales
Education
Istituto Europeo di Design 2007 — 2007
Diploma
El Colegio de San Luis, A.C. 2001 — 2006
International Relations
LanguageLine Solutions November 2010 - Present
CTB McGraw Hill 1998 - 2009
Skills
Proofreading, Content Management, Software Documentation, Human Resources, PeopleSoft, English, Payroll, Training, Applicant Tracking..., Employee Relations, Talent Acquisition
Education
Heald College 2004 — 2006
Applied Associates, Business Administration
Languageline Solutions February 2012 - August 2014
Ch....Law Group February 2011 - October 2011
Capital Area Immigrants' Rights (CAIR) Coalition 2009 - 2009
Skills
Cantonese, Mandarin, Chinese, Fluent in Cantonese, Chinese culture, Translation, Language Skills
Education
American University Washington College of Law 2008 — 2009
Masterâs Degree, Law and Government
Montgomery Hospice May 2014 - Present
Smithsonian Institution 2012 - Present
Asian American and Pacific Islander Association of Colleges and Universities (APIACU) 2012 - Present
LanguageLine Solutions March 2013 - May 2014
California State University, Fresno August 2010 - May 2012
FAA June 2011 - August 2011
Kids Kare Schools February 2009 - May 2011
California State University, Fresno October 2005 - May 2009
Skills
Higher Education, Student Affairs, Community Outreach, Teaching, Public Speaking, Academic Advising, Research, Program Development, Non-profits, Grant Writing, Psychology, Event Planning, Fundraising, Student Counseling, Tutoring, Student Development, Volunteer Management, Program Evaluation, Psychotherapy, PowerPoint, Time Management
Education
California State University-Fresno 2010 — 2012
Master's degree, Counselor Education/School Counseling and Guidance Services
California State University-Fresno 2005 — 2009
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
LanguageLine Solutions September 2012 - Present
AtLast Fulfillment April 2011 - May 2014
Skills
Customer Service, Logistics, Microsoft Excel, Management, Inventory Management, Microsoft Word, Supply Chain, Supply Chain Management, Transportation
Education
Baise University 2004 — 2007
Associate's degree, English/Language Arts Teacher Education
LanguageLine Solutions March 2013 - Present
OfficeTeam February 2012 - March 2013
Skills
Temporary Staffing, Administrative..., Data Entry, Temporary Placement, Staffing Services, Human Resources, Contract Recruitment, Talent Acquisition, Technical Recruiting, Interviews, Office Management, Screening Resumes, Office Administration, Outlook, Onboarding, Filing, Internet Recruiting
Education
Heald College 2007 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Soledad High School 2003 — 2007
Just Interpretation LLC 2013 - Present
LanguageLine Solutions 2013 - Present
Education
State University of New York at Binghamton
Take Shape For Life January 2012 - Present
LanguageLine Solutions January 2008 - Present
LanguageLine Solutions January 2008 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Training, Healthcare, Coaching, Social Media, Social Networking
Education
Glendale Community College
Early Childhood Education and Teaching
Glendale Community College
Medical Insurance Billing and Terminology
LanguageLine Solutions July 2013 - Present
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Public Speaking, Photoshop, Windows
Education
University of California, Los Angeles 2011 — 2013
Bachelor of Arts (BA), Linguistics and Psychology
Las Positas College 2009 — 2011
Kobre & Kim LLP July 2013 - Present
NYC Department of Education September 2008 - September 2013
LanguageLine Solutions February 2013 - May 2013
The Dermot Company, Inc May 2011 - December 2012
Skills
Spanish, PowerPoint, Human Resources, Customer Service, Public Speaking, Microsoft Excel, Event Planning, Outlook, Teamwork, Organizational..., Data Entry, Event Management
Education
City University of New York-Herbert H. Lehman College
Mathematics, Mathematics
Kia Design Center August 2010 - Present
LanguageLine Solutions March 2009 - Present
Best Roll-up Door, Inc. June 2003 - February 2010
Education
한남대학교 1998 — 2002
English Literature, Bachelor's degree(4.3)
Biola University 1999 — 2000
B.A.
First Cash Financial Services, Inc. September 2010 - January 2011
LanguageLine Solutions May 2009 - December 2009
Skills
Bilingual, Spanish-speaking, Research, Typing, Translation, Intelligence Analysis, Customer Satisfaction, Office Administration, Database Administration, Customer Service, Computer Proficiency, Interpreting, Intrapersonal Skills, Microsoft Excel, Time Management, Security, Analysis, Evidence, Homeland Security, Spanish, Counterterrorism
Education
American Public University System 2013 — 2015
Master of Intelligence Studies, Criminal Intelligence
The University of Texas at El Paso 2003 — 2007
Bachelor of Business Administration (BBA), Marketing and International Business
LanguageLine Solutions June 2012 - Present
Skills
Communication Skills, Foreign Languages
Education
Switzerland 2001 — 2002
postgraduate diploma, Hotel management
暨南大学 1991 — 1995
Bachelor of Arts (BA), Japanese Language and Literature, Business Administration
LanguageLine Solutions January 2001 - Present
AT&T Broadband October 1987 - December 2000
Skills
Cross-functional Team..., Customer Service, Project Management, Integration, Streamlining Operations, Operations Management, Change Management, Management Coaching, Contact Center..., Customer Support, Globalization, Localization, Call Centers, Internationalization, Interpreting, Team Building, Training, Account Management, Leadership, Team Leadership, Management
Education
California State University-Hayward
LanguageLine Solutions October 2012 - Present
Skills
Translation, Language Services, Interpreting, English, Mandarin, Microsoft Office, Microsoft Word, Teaching
Education
Fu Jen Catholic University 1994 — 1998
Bachelor's degree, French Literature & Language
National Taichung Girls’ Senior High School 1990 — 1993
Da-De junior high school
N/A September 2013 - Present
LanguageLine Solutions September 2012 - September 2013
American Airlines July 2011 - September 2012
Qingtai Law Firm June 2005 - July 2010
Education
California Western School of Law 2009 — 2010
Master of Laws (LL.M.)
University of Waikato
Master of Laws (LL.M.)
Ocean University of China
Bachelor of Laws (LL.B.)