Experience
Evolve Digital Media   May 2013 - Present
H&R Block  December 2012 - April 2013
iBridge, LLC  2011 - January 2013
Leapforce   February 2010 - December 2010
Demand Studios  June 2009 - January 2010
Sutherland Global Services  November 2008 - March 2009

Skills
Technical Documentation, Software Documentation, Technical Writing, Computer Hardware, CSS, HTML, Wordpress, Windows, JavaScript, Microsoft Office

Education
Austin Peay State University   2010 — 2014
Bachelors of Science, Computer and Information Sciences

Experience
Hamline University  July 2013 - Present
Hamline University  September 2011 - June 2013
Macalester College  August 2011 - September 2011
Leapforce   April 2011 - August 2011
Salem Press  December 2010 - March 2011
Normandale Community College  August 2010 - December 2010
DePaul University  August 2008 - May 2009
Lake Forest College  August 2006 - May 2007
Hunter College  August 2003 - May 2007
World Press Institute   1999 - 2002

Skills
Service Learning, Editing

Education
Columbia University in the City of New York   2002 — 2006
Master of Philosophy (MPhil), Communications

Columbia University in the City of New York   2002 — 2004
M.A., Communications

Macalester College   1998 — 2002
B.A., Communication and Media Studies/Humanities and Cultural Studies

Experience
Boeing  July 2014 - Present
University of Washington  April 2013 - June 2014
Asian American InterVarsity Christian Fellowship   December 2011 - January 2014
Symetra  June 2013 - December 2013
Leapforce   June 2012 - December 2012
Winsome Trading, Inc.   August 2011 - September 2011

Skills
CSS, HTML, Web Design, Photoshop, Microsoft Office, InfoPath, SharePoint Designer, SharePoint, Graphic Design, C#, Illustrator, JavaScript, Visual Studio, Windows, Java, Photography, Adobe Design Suite, Python, jQuery, SQL, Microsoft SQL Server, Adobe Creative Suite, Dreamweaver, Lightroom, Mac OS, iOS, Blackberry OS, Responsive Web Design, Illustration, Database Design, Wireframes, Bootstrap

Education
University of Washington   2011 — 2014
Bachelor of Arts (BA), Information Systems / Business Administration

Bellevue College   2009 — 2011
Associate of Arts and Sciences (AAS), Running Start

International High School   2007 — 2009

Experience
Leapforce   June 2012 - Present
Subway  September 2004 - June 2012
Women in Math, Science and Engineering at Florida State University   January 2011 - April 2012

Skills
Social Event Planning, Academic Event Planning, Employee Management, Employee Training, Web-based Research, Web Analytics, Customer Service, Customer Acquisition, Group Development, Group Dynamics, Organization, AutoCAD, Microsoft Excel, Search Engine Ranking, Cash Register, Food Service, Group Event Design

Education
Florida State University   2008 — 2012
Bachelor of Science (B.S.), Civil Engineering

Experience
Carrington College  April 2014 - July 2014
Carrington College  July 2010 - April 2014
Carrington College  2010 - 2014
Carrington College  2010 - 2014
Carrington College  2010 - 2013
Leapforce   November 2009 - July 2010
Western States Chiropractic College  February 2009 - June 2009
Multnomah County Library, Belmont Branch   January 2009 - May 2009
Western Texas College Library   January 2009 - May 2009
Chrisman Framing   May 2001 - January 2009

Skills
Student Affairs, Higher Education, Library, Information Literacy, Collection Development, Archives, Community Outreach, Library Science, Research, Cataloging, Teaching, Bibliographic..., Electronic Resources, Staff Development, Virtual Reference, Library Instruction, Academic Libraries, Distance Learning, Library Management, Library Research, Public Speaking, Interlibrary Loan, Libraries

Education
Emporia State University   2007 — 2009
Master of Library & Information Science (MLIS), Library and Information Science

East Carolina University   1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
Leapforce   February 2014 - Present
Team Beachbody  October 2012 - March 2014
Tri-state Institute of Pharmaceutical Sciences   May 2011 - August 2011
Healthy Life Market   October 2009 - June 2010

Skills
Higher Education, Teaching, Public Speaking, Student Services, Event Planning, Nutrition, Writing, Cooking, Holistic Health, Food Allergies, Vegan, Vegetarianism, Fitness, Dietetics, Entrepreneurship, Wellness Coaching, Supplements, Weight, Sports Nutrition, Fitness Training, Weight Training, Strength Training, Student Affairs, Nutritional Counseling, Lifestyle Coaching, Lifestyle, Wellness, Cardio

Education
Institute for Integrative Nutrition   2012 — 2013
Certified Health Coach, Holistic Health

Central Arizona College   2011 — 2013
Associate of Science (A.S.), Dietetics/Dietitian

Marshall University   2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
ASUS North America  August 2015 - Present
Leapforce   August 2014 - August 2015
Nolo  April 2013 - August 2014
Verizon Wireless  November 2012 - April 2013
FedEx Office  November 2009 - April 2013
Green Works US   February 2012 - June 2012
Wal-Mart  March 2008 - December 2009

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Photoshop, Adobe Acrobat, PeopleSoft, Training, Customer Service, Recruiting, Management

Education
California State University-East Bay   2006 — 2011
Bachelor of Science Degree, Business Administration; Human Resources

University of Alaska Anchorage   2005 — 2006

Experience
English Aloud   October 2013 - Present
italki  May 2013 - Present
Leapforce   September 2012 - Present
SpeechInk   September 2012 - Present
FPG Child Development Institute  January 2012 - June 2012

Skills
Research, Proofreading, Editing, Data Analysis, English, Online Research, Statistics, Literature, Linguistics, Tutoring, Translation, Databases, Writing, Language Teaching, Social Media, Public Speaking, Creative Writing

Education
University of North Carolina at Chapel Hill   2010 — 2012
Bachelor of Arts (B.A.), Linguistics

Alamance Community College   2008 — 2010
Associate of Arts (A.A.), General Studies, 3.3

Experience
Educational Testing Service (ETS)   March 2010 - Present
OneWorld Language Solutions  March 2015 - Present
Leapforce   February 2015 - Present
Robert Leonard Associates   2012 - January 2015
CSU Sacramento-Learning Skills Department   September 2010 - May 2011
Placer School for Adults  2007 - 2009
Fun English, Thailand, Inc.   May 2006 - March 2007
Peace Corps  August 2005 - December 2005

Skills
Teaching English as a..., Tutoring, Language Teaching, Editing, Proofreading, Research, International Education, Teaching Writing, Adult Education, Grammar, Authorship Analysis, Microsoft Office, English, Linguistics, TESOL, PowerPoint, Writing, Public Speaking

Education
Hofstra University   2011 — 2014
Master's Degree, Linguistics: Forensic Linguistics

California State University-Sacramento   2008 — 2011
Master's Degree, Teaching English as a Second or Foreign Language/ESL Language Instructor

California Polytechnic State University-San Luis Obispo   2001 — 2005
Bachelor's Degree, Social Sciences

Experience
Aaron's, Inc   November 2014 - Present
The Proven Method  January 2014 - November 2014
Metro Computer   January 2012 - December 2013
Leapforce   September 2010 - March 2011
Arch Chemicals  January 2008 - March 2009
Schaller Engineering   May 2006 - November 2006

Skills
Project Management, Access, Microsoft Office, Training, Microsoft Excel, Project Planning, Troubleshooting, Team Leadership, Technical Support, Microsoft Word, Outlook, Software Documentation, PowerPoint, Engineering, Visual Basic, Data Analysis, Analysis, Windows, Programming, Object Oriented Design, Game Design, Java, C#, Unity3D, HTML 5, SQL, OS X, Computer Hardware, Windows 7, Time Management, MS Project, iPhone Support, iPhone, C++, HTML, Python, Matlab, JavaScript

Education
Georgia Institute of Technology   2011 — 2013
B.S., Computer Science

Georgia Institute of Technology   2003 — 2007
B.S., Chemical and Biomolecular Engineering

Experience
ARYZTA  September 2015 - Present
ARYZTA  April 2015 - September 2015
ARYZTA LLC  August 2013 - March 2015
ARYZTA LLC  June 2013 - August 2013
Brewery Vivant  May 2012 - April 2013
The Smartphone Exchange, LLC   January 2011 - April 2013
Leapforce   July 2011 - February 2013
Guitar Center  2010 - 2011
Aquinas College  May 2008 - June 2009

Skills
Microsoft Office, Microsoft Excel, Life Cycle Assessment, Sustainability, Website Development, Carbon Footprinting, Environmental Impact..., E-commerce, Social Networking, Sales, Social Media, Sustainability..., Leadership, Analysis, Sustainable Business

Education
Aquinas College   2011 — 2014
Master's Degree, Sustainable Business

Aquinas College   2005 — 2009
Bachelors in Business Administration, Business

Adrian High School

Experience
Wells Fargo  May 2014 - February 2015
Gordmans  January 2014 - June 2014
Check 'n' Loan   February 2009 - October 2009
Leapforce   January 2009 - October 2009

Skills
Cashiering, Account Management, Advertising, Online Communications, Multi-line Phone, Customer Service, Direct Sales, Loans, Online Advertising, Web Content, Modeling, Animal Husbandry, Animal Welfare, Online Gaming, Computer Software..., Proficient Typing Skills, Microsoft Office, Food Industry, Arts, Academic Tutoring, Autism Spectrum..., Team Leadership, Financial Advisory, Secretarial Skills

Education
College of Western Idaho
GED, continuing Science and Art associates, Marine Biology and Biological Oceanography

Experience
Walmart  January 2014 - Present
Bethany United Methodist Church  October 2013 - Present
Leapforce   July 2013 - January 2014
RGIS  August 2011 - July 2012
Lifetouch  August 2004 - June 2005
Saint Mary's Hall  February 2003 - June 2004
Proactive Learning Systems   January 1996 - March 2000

Skills
Microsoft Word, Teamwork, Customer Service, Microsoft Office, Windows, Public Relations, Leadership

Education
Austin Community College   2012 — 2016
Associate's Degree, Network and System Administration/Administrator

Experience
Leapforce   August 2013 - Present
Publix Super Markets  July 2009 - Present

Skills
SketchUp, Photoshop, AutoCAD, Architectural Design, Drawing, Model Making, 3D Modeling, Microsoft Office, PowerPoint, Public Speaking, Customer Service, Cashiering, Higher Education, Research, Matlab

Education
Florida Atlantic University   2008 — 2013
Bachelor of Architecture (BArch), Architecture

Experience
Erector Sets Inc.   January 2014 - Present
PSG DESIGN   July 2011 - Present
Dunnamic  May 2012 - August 2013
Advanced Aircrew Academy   March 2012 - 2013
Leapforce   June 2009 - June 2011
Lock 3 Summer Arts Experience   July 2004 - August 2004

Skills
After Effects, Animation, Storyboarding, Drawing, 3D, Motion Graphics, Photoshop, Traditional Animation, Graphic Design, Digital Illustration, 3D Studio Max, Texturing, Computer Animation, Illustration, Adobe Creative Suite, Graphics, 3D Modeling, Illustrator, Modeling, Art

Education
Art Institute of Pittsburgh   2005 — 2008
Bachelors, Media Arts and Animation

Art Institute of Pittsburgh   2005 — 2008
Bachelor of Science (B.S.), Media Arts and Animation

Experience
Leapforce   October 2014 - Present
Xerox  January 2014 - August 2014
Abbie Jones Consulting   September 2013 - September 2013
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD)   July 2012 - July 2013
The Massachusetts Executive Office of Labor and Workforce Development (EOLWD)   August 2002 - June 2012
Union Switch and Signal  June 2000 - August 2000

Skills
Quality Center, Regression Testing, System Testing, Test Planning, User Acceptance Testing, Test Management, Test Cases, Test Strategy, Agile Testing, Customer Service, Configuration Management, Software Configuration..., Microsoft Office, Microsoft Excel, Microsoft Word, Confidentiality, Health Insurance

Education
Boston University   1997 — 2001
Master's Degree, Computer Science

Seneca Valley High School   1993 — 1997
Diploma

Experience
Incena Agência Digital   June 2014 - Present
Leapforce   October 2013 - October 2014
Santander Private Banking International  October 2008 - June 2014
Sindsalões   April 2011 - October 2011

Skills
Marketing, English, Social Media Marketing, E-commerce, SEO, SEM, Google Analytics, Google Adwords, Logo Design, Digital Marketing, Marketing Strategy, Strategic Planning, Google Trends, Links Patrocinados

Education
Santa Mônica CE

Universidade Federal Fluminense   2007 — 2011
University Degree in Social Communication, Advertising, 8.62/ 10.00

Fundação Getulio Vargas   2012 — 2012
Course, Business Planning for Online and Virtual Stores

Experience
Lionbridge  August 2012 - Present
Self Employed at Victoria Wilhoite   March 2012 - May 2014
Pinellas Genealogy Society   November 2011 - March 2012
Victoria Wilhoite   November 2010 - April 2011
Leapforce   December 2009 - October 2010
Salvador Dali Museum  October 2007 - July 2010
St. Petersburg Public Library   March 2009 - June 2009
St. Petersburg Public Library   August 2008 - December 2008
Caledonian School (Prague, Czech Republic)   September 2003 - June 2004
Northwest University of Agriculture and Forestry (Yangling, Shaanxi, China)   August 2001 - July 2002

Skills
Writing, Research, Word, Customer Service, Excel, Cataloging, Collection Development, Editing, Proofreading, Microsoft Office, Teaching, Copywriting, Blogging, Creative Writing, Genealogy, Library Research, Archival, Editorial Skills, Special Collections, Public Libraries, Library, Teaching English as a..., British English, American English, Social Media, Internet, Solid computer skills, Search Engines, Archives, Microsoft Word, Microsoft Excel, Library Instruction, Information Literacy, History, Museums, Library Science, Historical Research, Metadata, American History, Books, Management, Literature, Online Research, Library Management, Archival Research, English, Digital Preservation, Publishing, Digital Libraries, Information Retrieval

Education
Boston University   2011 — 2011
Professional Certificate, Genealogy, 4.0

University of South Florida   2006 — 2008
M.A., Library and Information Science, 4.0

Embassy/CES   2001 — 2001
CELTA, Teaching English as a Foreign Language, Pass

Long Ridge Writers Group   1998 — 2000
Diploma, Creative Writing

Eckerd College   1983 — 1987
B.A., Literature, 3.7

William Blount High School   1979 — 1983
Diploma

Experience
State Farm - Cassidy Arbeli   July 2014 - Present
Leapforce   February 2014 - Present
UPS Teleservices  November 2010 - November 2013
Overnight Prints  2010 - 2010

Skills
Project Management, Microsoft Office, Customer Service, Team Leadership, Account Management, Social Media, Customer Satisfaction, Troubleshooting, Public Relations, Team Building, Outlook, Graphic Design, Social Networking, CRM, Public Speaking, Coaching, Event Management, Event Planning, Leadership, Marketing, Marketing Communications, Microsoft Excel, Microsoft Word, PowerPoint, Social Media Marketing, Strategic Planning, Training, Windows

Education
Art Institute of Pittsburgh   2010 — 2012

Experience
Bedard Sound   February 2010 - Present
wahrk   September 2007 - Present
Emerald Tavern Games and Cafe   January 2014 - Present
Medical Service Bureau  May 2009 - September 2012
Gatling Games   November 2011 - 2012
Flow State Games   January 2010 - 2012
Leapforce   October 2010 - June 2011
Green Collar Operations   September 2010 - March 2011
Texas State University  August 2008 - May 2009
7-Eleven  May 2008 - July 2008

Skills
Music Composition, Recording, Computer Music, Programming, Guitar, Trumpet, Drums, Bass, Computer Maintenance, Sound Design, Soundtrack, Pro Tools, Software Development, Music Theory, Musical Theatre, Music Production, Sound Editing, Live Sound, Game Design, Game Development, Scoring, Audio, Customer Service, Problem Solving, Sound, Software, Composition, Music Industry, Audio Editing, User Interface Design, Video Games, Post Production, Audio Engineering, Piano, Band, Songwriting

Education
Texas State University-San Marcos   2007 — 2009
Bachelor of Music, Sound Recording Technology, 3.5

Austin Community College   2013 — 2015
Associate of Arts (AA), Music, 3.3

Austin Community College   2013 — 2015
Associate of Science (AS), Computer Science, 3.3

Experience
Dyer Harris LLP   August 2014 - Present
PetRelocation.com  June 2013 - August 2013
Sidley Austin  May 2012 - August 2012
College Prowler  March 2012 - May 2012
Leapforce   July 2011 - January 2012

Education
Columbia University in the City of New York   2010 — 2014
English Literature and American Studies

University College London, U. of London   2013 — 2013
English Language and Literature/Letters

Experience
SRG Technology  September 2013 - Present
Leapforce   August 2013 - January 2014
All In One Property Solutions LLC   June 2013 - August 2013
Bank of America  May 2009 - June 2013
Rendezvous  2004 - 2011
Bank of America  February 2008 - May 2009
Bank of America  September 2007 - February 2008
Bank of America  July 2000 - September 2007
B A Framer   1999 - 2000
Fashion Victim   1998 - 1999

Skills
Software Documentation, Quality Assurance, Requirements Analysis, Business Analysis, Databases, Training, Visio, Project Management, Testing, Microsoft Office, Software Project..., SharePoint, Technical Writing, Business Requirements, Systems Analysis, Scrum, Requirements Gathering, Change Management, Team Management, Consulting, Technical Support, Employee Training, Software Development, User Acceptance Testing, Requirements Management, Functional Requirements, Team Building, Customer Service, Software Development..., Agile Methodologies, Six Sigma, Healthcare Information..., Business Rules, HIPAA, Microsoft Volume..., Search Engine Ranking, Cultural Diversity, Diversity & Inclusion, Diversity Training, Employee Satisfaction, Motivation, Game Theory, Game Design

Education
Georgia Southern University   1985 — 1991
Bachelor of Arts (B.A.), English

Experience
Leapforce   August 2012 - Present
The Home Depot  March 2007 - December 2011

Skills
Microsoft Office, Customer Service, HTML, Technical Writing, Microsoft Excel, Project Management, SEO, Analysis, Access, Data Analysis, Team Leadership, Microsoft Word, Online Research, Social Networking, Social Media

Education
Bethel University, McKenzie, TN
English Language and Literature, Seconday Education

Davenport University
Data Processing and Data Processing Technology/Technician

Experience
Biodivision LLC   May 2013 - Present
Leapforce   October 2012 - May 2013
Broadview University  January 2007 - August 2008

Skills
Microbial Ecology, Microscopy, Bacterial Culture, PCR, Chromatography, Electrophoresis, SDS-PAGE, Protein Purification, Information Technology, Cryptography, Horticulture, Mycology, DNA sequencing, Ecology, Organic Chemistry

Education
Texas State University-San Marcos   2011 — 2013
Bachelor of Science (B.S.), Microbiology, Biochemistry

Austin Community College   2009 — 2011
Associate of Science (A.S.), Biology, General

Experience
Winston Brands, Inc. (f/k/a Collections, Etc.)   November 2014 - Present
Creative Circle  June 2014 - October 2014
Creative Circle  October 2013 - February 2014
Leapforce   February 2013 - September 2013
Perficient  February 2012 - January 2013
PointBridge  June 2010 - February 2012
AT&T  June 2009 - September 2009
AT&T  June 2008 - December 2008
Alliance Laundry Systems  July 2006 - July 2007
Ripon College Communicating Plus   August 2004 - May 2006

Skills
C#, Java, SharePoint, SQL, HTML, CSS, XML, .NET, jQuery, Java Enterprise Edition, Agile Methodologies, Microsoft SQL Server, ASP.NET, CMS, Web Services, SOA, Software Documentation, Enterprise Architecture, Software Development, IIS, SDLC, Web Applications

Education
DePaul University   2007 — 2010
MS, Computer Science

Ripon College   2001 — 2005
AB, Theatre, Foreign Languages

Experience
Best Buy  April 2015 - Present
Outbuzz, LLC   November 2013 - October 2014
Demand Media  August 2013 - February 2014
Leapforce   November 2011 - November 2013
Redmond Law   September 2009 - April 2011
King & Spalding  September 2006 - April 2007
Sharon W. Ware and Associates   May 2005 - August 2005

Skills
Customer Service

Education
University of Georgia School of Law   2003 — 2006
Doctor of Law (J.D.), Law

Georgia Institute of Technology   2000 — 2003
Bachelor of Science (B.S.), International Affairs and Modern Language

Experience
Leapforce   July 2011 - Present
Pearson North America  March 2011 - May 2011
Sinopec Shanghai Engineering Company   March 2010 - July 2010
Shine-U English Training School   December 2009 - July 2010
AILU Bilingual Kindergarten   September 2009 - December 2009
Lagnu Pittyakum High School   April 2009 - August 2009
Teacha Language Centre   April 2009 - August 2009
International Rescue Committee  January 2008 - March 2009

Skills
Fiction, Non-fiction, Short Stories, Novels, Fiction Writing, Freelance Writing, Copy Editing, Creative Writing, Proofreading, Editing, Books, Journalism, Book Reviews, Blogging, Published Author, Feature Articles

Education
Georgia State University   2007 — 2009
Bachelor of Arts (BA), Journalism

Oglethorpe University   2006 — 2007

Experience
Leapforce   August 2010 - February 2014
Bank of America  June 2008 - September 2008
Wachovia Bank  November 2007 - June 2008
JP Morgan Chase  March 2006 - November 2007
Fidelity Investments  December 2003 - March 2006
Wells Fargo  June 1999 - March 2003

Skills
Financial Advisory, Financial Services, Strategic Financial..., Wealth Management, Investments, Financial Analysis, Risk Management, Insurance, Banking, Series 63, Retirement, Financial Modeling, Series 7, Mortgage Lending, Mutual Funds, Sales, Retirement Planning, 401k, Small Business, Relationship Management, Leadership, Loans, Business Analysis, Management, Team Building, Finance

Education
Dallas Baptist University
Broadcast Communication

Texas Christian University
Entrepreneurial Management

Experience
Pierce Eislen, a Yardi Company  March 2014 - Present
Big Surf   May 2013 - September 2014
Leapforce   June 2012 - August 2013
Papa Johns  July 2010 - May 2012

Skills
Restaurants, Cooking, Customer Service, Phone Skills, Inventory Management, Phone Etiquette, Data Entry, Critical Thinking, Culinary Skills, Time Management, Telephone Skills, Online Research, Process Scheduler, Social Networking, Leadership

Education
Arizona School of Real Estate & Business   2013 — 2013
Real Estate

Arizona State University   2009 — 2013
BSD, Housing & Community Development, Urban Planning, Real Estate, 3.7

Experience
Leapforce   January 2014 - Present
Wentzville RIV School District   October 2012 - Present
Wentzville RIV School District   February 2013 - February 2014
Gateway Academy  August 2003 - May 2004
Our Lady of the Elms School  August 1998 - November 1998
Southern Illinois University  February 1994 - August 1995
UT Southwestern Medical Center at Dallas  October 1993 - January 1994
Dun & Bradstreet  March 1989 - January 1992

Skills
Special Education, Teaching, Research, Editing, Elementary Education, Tutoring

Education
California State University-Long Beach   1986 — 1988
Bachelor of Arts (B.A.), Journalism

Experience
Superior Financial Systems & Alumni Merchant Services   October 2014 - Present
Leapforce   December 2014 - Present
Huron Valley Schools  October 2014 - Present
American International College  August 2012 - May 2014
Turcotte Hockey School   June 2005 - August 2012

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, Teamwork, Windows, English, Event Planning, SQL, Time Management, Team Leadership

Education
American International College   2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General

Lake Superior State University   2008 — 2012
Bachelor of Business Administration (BBA), Marketing, Management

Experience
Adidam   March 2012 - Present
Leapforce   August 2011 - July 2012
Chakra 4 Herb and Tea House   December 2009 - February 2012

Skills
Cooking, Event Planning, Customer Service, Culinary Skills, Catering, Hospitality, Food Service, Public Speaking, Menu Development, Event Management, Team Building, Food, Restaurants, Leadership, Microsoft Word, Food & Beverage, Budgets, Banquets

Education
Glendale Community College

Paradise Valley Community College

Experience
Self Employed Independent Consultant  March 2005 - Present
Leapforce   May 2010 - October 2011
A Sixpence In Your Shoe   December 2008 - May 2011
Verizon Wireless  January 2006 - September 2007

Skills
Event Management, Research, Microsoft Office, Customer Service, Social Media, Editing, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, System Administration, Photoshop, Team Leadership, Project Management, Social Networking

Education
Eastern New Mexico University   2014 — 2015
Bachelor's Degree, Communication Sciences and Disorders, General, 3.7

The University of New Mexico   2012 — 2014
Speech and Hearing Sciences

Central New Mexico Community College   2010 — 2012
Associate of Arts and Sciences (AAS), Integrated Studies

Central New Mexico Community College   2010 — 2012
Associate of Arts (AA), Liberal Arts

Experience
Sodexo  January 2015 - Present
Orlando Sentinel  August 2014 - Present
The Ledger  August 2014 - Present
Leapforce   June 2014 - Present
VYPE - Official Media of High School Sports   2011 - 2013
Jani-King Franchise Owner  2011 - 2012
Indiana Minority Business Magazine   2011 - 2012
Indianapolis Recorder Newspaper  2011 - 2012
Improve.com   2011 - 2012
Anytime Trucking Enterprises Incorporated   2002 - 2012

Skills
News Writing, Sports Writing, Business Writing, Grant Writing, Proposal Writing, Research, Interviews, Management

Education
Indiana State University   1993 — 1996
Bachelor's Degree, Journalism

Harper Community College   1991 — 1993
Associates Degree, Science

Experience
Bold Strokes Books  January 2006 - Present
Various Publications  March 1994 - Present
Online News Company   April 2011 - April 2015
Lambda Literary Foundation  April 2013 - April 2014
KPFK 90.7 FM  January 2012 - August 2012
Self Employed  July 2008 - September 2011
Leapforce   March 2011 - May 2011
Outside In  April 2010 - May 2011
Green It Forward   October 2010 - April 2011
ReNewVelope   February 2010 - October 2010

Skills
Writing, Blogging, Publicity, Magazines, Web Content, Radio, Landscaping, Non-profits, Environmental, Entertainment, Freelance Writing, Green Living, Building Community..., Journalism, Books, SEO, Natural Resources, LGBT community, Publishing, Non-fiction, Content Management, Content Strategy, Art, Photography, Videography, Public Speaking, Video Production, Novels, Graphic Design, Storytelling, Nonprofits, New Media, Adobe Creative Suite, Proofreading, Creative Writing, Publications, Copy Editing, Environmental Awareness, Advertising

Education
Sessions School of Design   2005 — 2006
Certificate, Graphic Design

Santa Rosa Junior College   2000 — 2000
Certificate, National Park Service Ranger Academy

Merritt College   1997 — 1998
None, Ecological Restoration

College of Marin   1997 — 1997
Certificate, Wildland Fire Academy

Idaho State University   1990 — 1994
M.A., Rhetorical Criticism

Earlham College   1985 — 1989
B.A., Peace and Global Studies

Experience
Freelance Computer Services/Creative Work   January 2009 - Present
Walmart  April 2015 - August 2015
Leapforce   January 2014 - April 2015
Wireless Zone - Verizon Wireless Premium Retailer  February 2012 - January 2014

Skills
Troubleshooting, Sales, Hardware, Management, C#, Customer Service, C++, Computer Repair, Bootstrap

Education
Centriq Training   2015 — 2015
Developer Track

Metropolitan Community College-Longview   2012 — 2015
Business and Technology

Experience
Our Kids Magazine  December 2014 - Present
Leapforce   January 2014 - January 2015
Private employer  June 2009 - December 2013
Macaroni Grill  March 2008 - May 2009

Education
Austin Peay State University
Industrial and Organizational Psychology

The University of Texas at San Antonio
Bachelor's Degree, Psychology, GPA = 3.74

The University of Texas at San Antonio
Bachelor of Arts (B.A.), Psychology

Experience
Heiplestephens Audiobooks   November 2014 - Present
Leapforce   January 2014 - June 2014
Stephens Enterprise LLC   January 2011 - December 2013
Frostburg State University  October 2008 - June 2009
Walt Disney World  March 1998 - September 2008

Skills
Audio Post Production, Digital Audio, Audio Editing, Voice Acting, Voice Over, Sound Design, Music, Microsoft Office, Live Sound, Event Management, Entertainment, Logistics, Theatre, Microsoft Excel, Bookkeeping, Logistics Management, QuickBooks, Inventory Management, Contract Negotiation, Audio Engineering, Technical Theater, Social Media, Event Technical Support, Accounting, Wordpress, Class B CDL

Education
Goucher College   2001 — 2003
MAAA, Arts Administration

Indiana University of Pennsylvania   1975 — 1979
BA, Theater

Experience
Best Buy  May 2015 - Present
Geek Squad  April 2015 - May 2015
Geek Squad  February 2015 - April 2015
Geek Squad  June 2014 - February 2015
Leapforce   September 2013 - July 2014
Ross Stores, Inc.   October 2009 - August 2013

Skills
Microsoft Office, Microsoft Word, Customer Service, Windows, PowerPoint, Microsoft Excel, HTML, Data Entry, Retail

Education
Armstrong Atlantic State University   2011 — 2015
Information Technology

Experience
TransGlobal Adjusting Corp   December 2013 - Present
Lionbridge Technologies  November 2010 - February 2012
Leapforce   December 2009 - September 2010
U.S. Census Bureau   April 2010 - August 2010

Skills
MS Excel Pivot Tables, Pivot Tables, Data Entry, Organization Skills, Online Research, Microsoft Excel, Spreadsheets, Microsoft Office, Microsoft Word, Written Communication, Customer Service

Education
Cuyahoga Community College   2011 — 2013
Associate's degree, Accounting, 4.0 GPA

Arizona State University   2003 — 2007
Bachelor of Interdisciplinary Studies, Mass Communication, Psychology, Graduated magna cum laude

Experience
Get A Clue Investigations, LLC   August 2012 - Present
Get A Clue LLC-Online   May 2012 - Present
Hub Enterprises, Inc  May 2012 - August 2013
Leapforce   June 2009 - March 2011
J.W. Investigations   February 2004 - December 2009
James Andrew GMAC   June 2001 - April 2005
Coldwell Banker Gundaker  May 1999 - June 2001

Skills
Microsoft Excel, Outlook, Customer Service, Public Speaking, PowerPoint, Background Checks, Private Investigations, Drug Testing, Criminal Investigations, Research, Internet Investigations, Microsoft Word, Skip Tracing, Claims Investigations, Insurance Fraud, Claim Investigation, Witness Statements, Witness Location, Missing Persons, Fraud, Surveillance, Interviews, Executive Protection, Firearms, Criminal Justice, Personal Protection, Crisis Management, Real Estate, Interrogation, Protection, Corporate Security, Criminal Law, Internal Investigations, Expert Witness, Physical Security, Asset Protection, Enforcement, Security Management, Security Operations, Police, Workplace Violence, Tactics, Counterterrorism, Security Training, Homeland Security, Close Protection, Personal Security, Public Safety, Emergency Management, Law Enforcement

Education
Saint Louis University School of Law   2014 — 2017
Juris Doctor (J.D.), Law

Lindenwood University   2010 — 2011
Master of Science, Criminal Justice Administration

Franklin University
Bachelor of Science, Business Administration

Jefferson Community College
A.A.S., Business Management

Experience
Articulate  October 2012 - Present
Leapforce   May 2009 - November 2012
Zenya.com  January 2011 - July 2012
Alchemic Dream  April 2007 - December 2009
EarthLink  2003 - 2005
RCN  June 1999 - 2002

Skills
Technical Support, E-Learning, Troubleshooting, Training, Customer Support, Windows 7, Software Documentation, HTML, Databases, Content Management, Articulate Studio, Microsoft Office, Articulate Storyline, PowerPoint, Presenter, Team Leadership, Microsoft Excel, Firefox, Microsoft Word, Windows XP, Articulate Engage, Windows NT, Windows 95, Microsoft Windows 98, Windows Vista, Google Chrome, Windows 3.1, Kayako, XP, Instructional Design, Articulate Presenter, QA Engineering, Learning Management, Blended Learning, Studio 09, Mozilla Firefox, Windows 8, YouTrack, Pivotal Tracker, Mac OS X, Test Cases, Use Case

Education
Flint River Technical College   2002 — 2002
GED, Mathematics and Computer Science

Calloway High School
Economics, Keyboarding, Art

Experience
Face-Expo, LLC   July 2011 - Present
Geeks On Call  August 2006 - Present
Langan Enterprises, Inc DBA Geeks on Call   August 2006 - April 2010
Sublimiquit, LLC   September 2007 - December 2009
Leapforce   March 2009 - June 2009
Writers Research Group  August 2008 - May 2009
insideRight iMedia   2004 - 2005
USAF  October 2002 - June 2004
Global Crossing  January 1999 - June 2001

Skills
Computer Maintenance, Troubleshooting, Technical Support, Wireless Networking, Virus Removal, IT Solutions, Help Desk Support, Malware Analysis, LAN-WAN, Network Hardware, IT Hardware Support, Hardware Diagnostics, Hardware Installation, Creative Problem Solving, Home Networking, Windows, Windows 7, Digitization, Microsoft Office, Cisco Routers, QuickBooks, Active Directory, SEO, Windows Server, Technical Writing, Software Consulting, Dental Software, Prevail, Eaglesoft, Dexis, Social Networking, Linux, OS X, XP, iPad, iPhone, New Business Development, Customer Service, Creative Writing, Market Research, Software, HP-UX, Root Cause Problem..., Root Cause Analysis, Unix Shell Scripting, Android, Smartphones, Startup Development, Early-stage Startups, Network Administration

Education
Air Force Tech School   2002 — 2003
Computers, Switching, Networks, & Cryptographic Systems, Electronics Principles & CNSC (2E231)

Kaplan University   1998 — 1999
Microsoft Network Engineer, Computer Networking, 4.0

Iowa State University   1997 — 1998
Almost BS, Computer Science

George Washington High School   1996 — 1997
High School Diploma, AP Physics, AP English, AP Macroeconomics, 3.83 GPA

Marquette Senior High School   1994 — 1995
Half of a High School Diploma, AP Physics, 9, 10

Experience
Vetrotech Saint-Gobain   April 2012 - Present
Leapforce   January 2015 - April 2015
Coldwell Banker Danforth Real Estate   October 2011 - April 2012
Blumenthal Uniforms  December 2010 - April 2012
Group Health Headquarters   June 2011 - August 2011
Halosource  March 2011 - May 2011
University of Puget Sound  November 2010 - February 2011
Seattle Gourmet Foods Inc.   August 2009 - December 2010
Highline Community College  January 2009 - June 2010
Iron Horse Casinos   January 2008 - December 2008

Skills
xml, HTML + CSS, ColdFusion, SEO, Web Design, Online Marketing, Graphic Design, Email Marketing, Copywriting, Event Management, Video Production, Social Media, Web Analytics, Content Management, Marketing Communications, Social Media Marketing, Wordpress, Advertising, Marketing Strategy, Web Development, Blogging, Photoshop, Customer Relations, Public Relations, HTML, Dreamweaver, Adobe Creative Suite, Microsoft Office, Account Management, SEM, Market Research, E-commerce, Excel, Promotions, Digital Marketing, InDesign, Illustrator, PowerPoint, CMS, Social Networking, Negotiation, Outlook, Google Analytics, Budgeting, Word, Photography, CSS, Access, Online Advertising, Google Adwords

Education
Western Governors University   2014 — 2016
Marketing Management, Marketing

School of Visual Concepts   2007 — 2013
Certifications of Completion, Blogging, Social Media, HTML, Email Marketing, User Experience

Central Washington University   2010 — 2012
Bachelor's degree, Computer/Information Technology Administration and Management

Highline College   2008 — 2010
Computer Science, Web Development

Clover Park Technical College   1985 — 1987
Technical, Offset Reprographics/Print Production

Experience
Magic Numbers (a Betaworks company)   April 2015 - Present
Adonit  August 2013 - April 2015
ddm marketing & communications  October 2012 - August 2013
Leapforce   January 2012 - October 2012

Skills
Objective-C, iOS, Java, HTML, CSS, PHP, C, C++, Python, JavaScript, Ruby

Education
Grand Valley State University   2010 — 2013
BS, Computer Science

Muskegon Community College   2008 — 2010
Associate of Arts and Sciences (AAS), Computer Science

Experience
United Rentals  June 2015 - Present
Leapforce   September 2011 - Present
United Rentals Inc.  August 2013 - June 2015
United Rentals Inc.  November 2012 - August 2013
United Rentals  April 2011 - November 2012
United Rentals  December 2004 - April 2011

Skills
Sales, Customer Service, Sales Management, Customer Satisfaction, Account Management, Parts, Parts Ordering, Parts Management, Inventory Management, Purchasing, Operations Management, Contract Management, Fleet Management, Process Scheduler, Service Parts, Contract Negotiation, Construction, Direct Sales, Cold Calling, Heavy Equipment, Income Statement, Budgets, Procurement, Sales Operations, Logistics, Time Management, Supervisory Skills, New Business Development, Team Building, Pricing, Negotiation, Project Planning, Team Leadership, Outside Sales, Forecasting, Leadership, Training, Profit, Sales Process, Selling, Strategic Planning, Hiring, Process Improvement, Salesforce.com, Business Development, Customer Retention, P

Education
Gwinnett Technical College
Business Administration and Management, General

Experience
Insight  June 2015 - Present
Entrepreneur  July 2011 - Present
LeapForce   December 2010 - June 2011
Endurance International Group  February 2009 - December 2010
Dish Network  September 2008 - February 2009
Avnet Technology Solutions  November 2005 - June 2008

Education
Desert Vista High School   1999 — 2003

Arizona State University

Experience
Cryogenic Studios, LLC   June 2013 - Present
Leapforce   March 2015 - Present
Lemuria Bookstore   August 2014 - February 2015
Lava Yeti Development   March 2013 - October 2013
Cryogenic Studios, LLC   January 2011 - June 2013

Skills
Animation, Art Direction, Video Games, Game Development, Game Design, Illustration, Maya, Character Animation, Adobe Creative Suite, Cinematography, Drawing, Agile Project Management, Art, Texturing

Education
Belhaven University   2010 — 2014
Bachelor's degree, Visual and Performing Arts

Experience
Jose C. Gonzalez   August 2014 - Present
Leapforce   August 2011 - August 2012

Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Matlab, Programming, C, SolidWorks, Adobe Photoshop, Chemistry, Six Sigma, FEA and FEM analysis, C++, JavaScript

Education
Florida International University   2011 — 2016
Bachelor's degree, Biomedical Engineering/Minor, Chemistry

Miami Dade College   2008 — 2011
Associate's degree, Computer Science

Experience
College of Southern Nevada  July 2015 - Present
Leapforce   August 2014 - July 2015
freelance illustration  June 2013 - July 2013
(private investor)   June 2007 - August 2010
Dempsey Graphics   September 2007 - September 2007

Skills
Proprietary Trading, Equities, Financial Markets, FX trading, Electronic Trading, Equity Trading, Hedge Funds

Education
College of Southern Nevada

Experience
Make Your Success Real Real Social Media Success   September 2014 - Present
Leapforce   June 2014 - September 2014
Brand Marketing Publishing Inc.   June 2013 - September 2014
Bobbleheads   May 2013 - June 2013
Technisource @ YP formerly AT&T Advertising Solutions   September 2012 - February 2013
Blue Magic Publishing   2003 - 2012
Tree of Life International School   January 2010 - January 2010
Atlantic County College   July 2009 - July 2009
Merck  June 2001 - June 2001
Dendrite Pharmaceuticals   May 2001 - May 2001

Skills
Facebook Ad Campaigns, Marketing Strategy, Infusionsoft, Aweber, Clickfunnels, LeadPages, SEO, Landing Page..., Social Media, Online Marketing, SMO, PPC, Campaign Management, Social Media Marketing, SEM, Marketing, Google Website Optimizer, Google Adwords, Advertising, Email Marketing, Web Development, Management, Content Management, Public Relations, Google Analytics, Training, Wordpress, Web Marketing, Change Management, Public Speaking, Sales, Lead Generation, Google Analytics..., Google Analytics Custom..., Event Tracking, Conversion Tracking &..., Organic SEO, Google Adwords Campaign..., Social Media..., WordPress Website..., WordPress Installation..., MailChimp

Education
Atlanta Technical College   2014 — 2015
Program, Marketing Management

Global Languages & Technology Institute, Costa Rica   2010 — 2011
Spanish as a second language

Gibbs College, Livingston NJ   2002 — 2003
Marketing, Web/Multimedia Management and Webmaster

Experience
Quadel  March 2014 - June 2014
Leapforce   June 2012 - March 2014
Ceridian  August 2012 - December 2012
The Office of State Representative Dwight Bullard   June 2011 - January 2012
Sears Holdings Corporation  October 2007 - May 2011
Office Team  March 2007 - April 2007
JCPenney  September 2005 - August 2006
Florida A&M University  September 2004 - December 2004
Florida A&M University  September 2002 - May 2003

Skills
Project Planning, Analysis, Customer Service, Management, Microsoft Office, Team Leadership, Adobe Creative Suite, Accounting, Financial Analysis, Advertising, Corel Office, Wireshark, OPNET, GNS3, Google Apps, Router Configuration, Cisco Routing &..., Ruby, Cisco Routers, Microsoft Excel

Education
Florida International University   2010 — 2012
Master of Science (M.S.), Computer Systems Networking and Telecommunications, 3.4

Florida Agricultural and Mechanical University   2000 — 2005
Bachelor of Science, Business Administration

Coral Reef Senior High School   1995 — 2000
High School Diploma, Business and Finance, 3.67

Experience
The Black Art Depot   October 2013 - Present
Leapforce   August 2013 - Present
E-Transform   August 2013 - October 2013
Cbeyond  April 2013 - July 2013
IKEA  June 2012 - May 2013

Skills
Cisco IOS, Troubleshooting

Education
Georgia Tech   2010 — 2012
BSBA, Information Technology

Experience
Blue Ridge Aromatics   September 2014 - Present
Algorithm Agency   August 2014 - March 2015
Leapforce   May 2014 - November 2014
Red Bridge Golf Club   August 2012 - July 2014
Fruition Services   July 2010 - June 2014
Fruit Tree, Inc.   August 2011 - August 2012
Eco-Unit Carolinas   July 2010 - August 2011
REI (Recreation Equipment, Incorporated)   October 2010 - June 2011
The Exploration Foundation   February 2009 - April 2010
Sabre Holdings  August 2009 - December 2009

Skills
Mechanics, Horticulture, Research, Business Development, Team Building, Strategic Planning, Cross-functional Team..., Project Management, Marketing, Operations Management, Team Leadership, Customer Service, Public Speaking, Marketing Strategy, Sustainable Business, Market Research, Business Strategy, Budgets, Non-profit Leadership, Sustainability, Management, QuickBooks, Start-up Ventures, Microsoft Office, Graphic Design, Drip Irrigation, Hydroponics, Natural Building, Leadership, Microsoft Excel, Entrepreneurship, PowerPoint, Financial & Operational..., Nonprofits, Spanish, Systems Thinking, Sustainability Reporting, Sustainable Development, Change Management, Social Networking, Workshop Facilitation, Data Analysis, Sustainability..., Event Planning, Event Management, Training, Analysis, Social Entrepreneurship, Business Analysis..., ERP Software

Education
Dominican University of California   2008 — 2010
Green MBA, Sustainable Enterprise

University of North Carolina at Asheville   2002 — 2006
BA, Sociology with a Concentration in Cultural Anthropology

Experience
Google  October 2014 - Present
Google  March 2012 - October 2014
Leapforce   March 2012 - April 2013
Art.com  February 2008 - March 2010
Art.com  July 2005 - February 2008
AllPosters.com  October 2004 - July 2005

Skills
Merchandising, E-commerce, Marketing, Retail, Email Marketing, Social Media, Strategic Planning, Online Marketing

Education
California State University-East Bay   1998 — 2003
BA

Experience
Leapforce   July 2013 - December 2013
Teva Pharmaceuticals  April 2011 - October 2012
Wyeth Pharmaceuticals  January 1997 - August 2010
Wyeth Pharmaceuticals  2005 - 2007
Wyeth Pharmaceuticals  2002 - 2005
Wyeth Pharmaceuticals  January 1999 - January 2002
Wyeth Pharmaceuticals  January 1997 - January 1999
Ashton House   1986 - 1999

Skills
Pharmaceutical Industry, Access, Microsoft Excel, Business Intelligence, IMS data, Databases, Software Documentation, Data Analysis, Analysis, Market Research, Process Improvement, Business Analysis, Analytics, Cross-functional Team..., Marketing, Cognos, Data Warehousing, Online Marketing

Education
University of Toronto
Hons. BSc, Biochemistry

Humber College
Programming and Systems Analyst, Computer Programming

Experience
Vivint  February 2013 - Present
Leapforce   September 2012 - January 2013
Brigham Young University  January 2012 - April 2012
CampusLion   September 2011 - December 2011
InsideSales.com  August 2011 - December 2011
WESTERN DENTAL  May 2011 - August 2011
BRG Research Services  January 2011 - April 2011
SENTRY DENTAL LABORATORY   November 2010 - January 2011
CREATIVE HANDS CUISINE  January 2007 - November 2008

Skills
SEO, Social Media Marketing, Direct Sales, Online Marketing, Lead Generation, Google Adwords, Web Analytics, Social Media, Social Networking, Training, Advertising, Marketing, Sales

Education
Brigham Young University   2011 — 2015
Undergraduate, Information Systems

Experience
Sam Enos Photography   2010 - Present
Leapforce   2009 - 2014
WPTV Newschannel 5  May 2007 - May 2009

Skills
Digital Photography

Education
Florida International University   2002 — 2006

Experience
MMCO Auto  December 2013 - Present
LA Fitness  August 2013 - Present
Adam Hedrick Studios   October 2009 - Present
Sun Ray Group LLC   April 2008 - Present
Leapforce   November 2010 - May 2011
CompUSA  June 2005 - December 2005

Skills
Web Design, Adobe Creative Suite, Photoshop, Photography, CSS, Web Development, Image Editing, Image Manipulation, HTML, Corporate Branding, Portrait Photography, Microsoft Office, Digital Photography, Social Networking, Blogging, WordPress, Digital Imaging, Editorial, Content Management, OS X, Social Media, Editing, Lightroom, Digital Media

Education
Arcadia University   2005 — 2010
BA, Political Science

Experience
Spectrum Engineering Solutions - an ATS Company  January 2014 - Present
The Woodlands at Furman  February 2014 - January 2015
Leapforce   June 2013 - October 2013
Currently Unemployed  February 2012 - May 2013
Carolina Motion Controls, Inc.   May 2011 - February 2012
Mr. Knickerbocker   June 2008 - May 2011

Skills
Process Automation, Problem Solving, Engineering, Analysis, People Skills, Customer Service, Data Analysis, Time Management, Training, Microsoft Office, Windows, Strategic Planning, Remote Infrastructure..., Microsoft Excel, Retail, Remote Management, Team Building, Social Media, Public Speaking, Inventory Management

Education
Tri-County Technical College   2006 — 2009
Associate of Science (A.S.), Engineering

Clemson University   2004 — 2007
General Engineering

Experience
MasTec Advanced Technologies  February 2015 - Present
Rick Loveday Enterprises   August 1997 - Present
DB Consulting Group, LLC  January 2015 - June 2015
DB Consulting Group, LLC  September 2014 - January 2015
13th Circuit Solicitor's Office  May 2012 - June 2014
13th Circuit Solicitor's Office  August 2011 - May 2012
LifePoint, Inc.   January 2008 - September 2011
Leapforce   January 2010 - September 2010
Dark Horizon Productions   March 2000 - April 2006

Skills
Microsoft Office, Public Speaking, Nonprofits, Research, Creative Writing, Customer Service, Editing, Microsoft Word, Data Entry, Leadership, Event Planning, Legal Research, Legal Writing, Case Managment, Data Analysis, Desktop Publishing, Technical Support, Hardware Installation, Software Installation, Wireless Networking, Windows 7, Windows XP, Windows 8, HTML, Website Development, PHP, CSS, Film Production, Photography

Education
Greenville Technical College   2010 — 2011
Associate of Applied Science, Paralegal Studies

Clemson University   1999 — 2002
Bachelor's Degree, English

Winthrop University   1998 — 1999
Photography/Graphic Design

Experience
Buchanan Technologies  November 2014 - Present
Newline Home Innovations   August 2014 - November 2014
U.S. Consulate Rio de Janeiro   January 2013 - August 2014
U.S. Consulate Rio de Janeiro   January 2012 - January 2013
Freelance English Teacher  June 2009 - January 2012
Leapforce   July 2010 - September 2010
USMC  June 2005 - May 2009
Carolina Medical Center  January 2005 - April 2005

Education
American Public University System   2011 — 2013
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.7225

Liberty University   2007 — 2010
BA-MLDS, Psychology, Religion & Computer Management Information Systems

Liberty University   2007 — 2009
AA, General Studies

Experience
Orange County Public Schools  August 2012 - Present
Leapforce   September 2010 - November 2011
Houghton Mifflin Harcourt  September 2008 - February 2009
Harcourt  October 2000 - July 2005
Orange County Public Library  February 2000 - September 2000
FSU London Study Centre   August 1999 - December 1999

Skills
Library, Collection Development, Electronic Resources, Circulation, Library Instruction, Editing, Library Science, Cataloging, Metadata, Digital Libraries, Library Management, Archives, Information Literacy, Training

Education
Florida State University   1998 — 1999
Master in Library Science, Information Science

University of Central Florida   1993 — 1996
Bachelor of Art, English/Literature

Experience
Cheeky Bambino   November 2011 - Present
The Pampered Chef  November 2011 - June 2012
Leapforce   October 2010 - September 2011
Stream International  2008 - 2010
Stream Global Service   2005 - 2010

Skills
Customer Service, Customer Relations, Customer Satisfaction, Managment, Windows, Microsoft Office, Troubleshooting, Documentation, Computer Hardware, Technical Support, Coaching, Team Leadership, Lotus Notes, Analysis, Account Management, Call Center, Outlook, Management, Call Centers, Process Scheduler, Social Networking, Software Documentation, Metrics, Technical Writing, Training, Customer Experience, Workforce Management, Quality Assurance, Social Media, Process Improvement, Microsoft Excel, Project Management

Education
Art Institute of Seattle   2003 — 2005
Associate of the Arts, Video Production

Experience
Puget Sound Regional Council  September 2014 - Present
King County, Road Services Division   January 2014 - September 2014
King County, Metro Transit Division   July 2013 - December 2013
Snohomish County  January 2013 - June 2013
Seattle Municipal Archives   August 2012 - March 2013
Leapforce   August 2012 - February 2013
St. George's School   January 2011 - April 2012
The InterPARES Project 3   March 2010 - April 2011
San Francisco Public Library  2011 - 2011
National Archives and Records Administration  May 2010 - July 2010

Skills
Records Management, Library Management, Non-profits, Information Management, Digital Libraries, Archives, Collection Development, Library, Nonprofits, Cataloging, History, Special Collections

Education
The University of British Columbia   2009 — 2012
Master of Library and Information Studies, Library and Information Management

The University of British Columbia   2009 — 2012
Master of Archival Studies, Archives and Records Management

Central Washington University   2005 — 2006
Bachelor of Arts, History

Seattle Pacific University   2003 — 2005
Bachelor of Arts, Sociology

Experience
EMV Payment Systems   March 2015 - Present
Grudgemirror/Futureland   December 2013 - Present
Leapforce   November 2012 - November 2013
Fletcher Music   May 2012 - May 2013
INgrooves  2006 - 2007
Union Grove Music   1997 - 2004
Menlo Technology Group   2000 - 2001
Draper's Music   1994 - 1997

Skills
Marketing, Event Management, Management, Social Media, Sales, Audio Engineering, Databases, Publishing, Strategy, Digital Media, Editing, javascript, css/html, jQuery, php, PHP, JavaScript, CSS, WordPress

Education
University of California, Santa Cruz   1996 — 2000
B.A., Economics

Arizona State University   2009 — 2010
Assembly Language, Project Management, OS Design, Computer Science

Scottsdale Community College   2011 — 2012
Computer Science

San Francisco State University   2006 — 2006
C.E.L., Music Industry, 4.0

University of San Francisco School of Law   2003 — 2004
Contracts, Legal Writing, Torts, Civil Procedure, Moot Court, Law

Experience
Leapforce   November 2010 - Present
National City Bank  May 2008 - February 2009
Self Employed Insurance Sales   May 2006 - May 2008
Comerica Bank  July 1998 - May 2006
National Bank  March 1996 - July 1998
McDonald's Corporation  May 1994 - July 1998

Skills
Windows Server, Networking, Computer Security, DHCP, Servers, Network Security, Outlook, Hardware, PowerPoint, Microsoft Word, Microsoft Exchange, Microsoft Office, Microsoft Excel, Cisco Technologies, VMware

Education
Baker College Business and Corporate Services   2009 — 2012
Bachelor of Science, Computer and Information Sciences and Support Services

Michigan State University   1983 — 1988
Bachelor of Arts, Elementary Education; College Prep

Ionia High School   1979 — 1983
Diploma

Experience
Leapforce   June 2010 - Present
CSR  September 2005 - December 2008
Franchise Opportunities.com   January 2001 - September 2005

Skills
Online Data Entry, SEO, SEO copywriting, Customer Service, Internet Resources, Online Research

Education
Everest University-Brandon   2009 — 2011
Bachelor of Science (B.S.), Computer Science, 4.0

Experience
Younique Products  September 2014 - Present
Make It Snippy   August 2014 - Present
Essence Salon   April 2010 - May 2014
Everett Youth Symphony Orchesta   November 2007 - May 2014
White Paint   December 2013 - April 2014
Leapforce   February 2013 - October 2013
BNI Seattle Sound Connections   October 2011 - May 2012
CosmoProf Professional Beauty Supply   April 2009 - August 2010
Supercuts  May 2009 - September 2009

Skills
Hair Cutting, Hair Color, Hair Styling, Sugaring, Salon Managment, Customer Service, Working With Children, Music Education, Music, Bridal, Weddings, Bridal Showers, Salons, Beauty Industry, Cosmetology, Spa, Styling

Education
Everett Community College   2007 — 2009
Cosmetology Certificate, Cosmetology

Shorecrest High School   2003 — 2007
High School Diploma, Music

Experience
Leapforce   July 2012 - Present
JB Realty  June 2011 - June 2012
VHT  2004 - 2007

Skills
Sales, Cross Selling, Marketing, Real Estate, Management, Operations Management, Lease Negotiations, Client Development, Client Relations Skills, Online Advertising, Online Research, Small Business, Sales Hiring, Hiring Practices, Team Leadership, Proofreading, Editing, Professional Writing, Copywriting, Persuasive Writing, Creative Writing, Travel Writing, Grammar, Adobe Creative Suite, Image Editing, Commercial Photography, Travel Photography, Fine Art Photography, QuarkXPress, Microsoft Office, Culinary Skills

Education
Barry University   1999 — 2001
Bachelor of Arts (B.A.), English: Professional and Technical Writing; Minor in Photography, Magna Cum Laude Graduate

Norwalk High School

Experience
Hostgator.com  June 2014 - Present
Hostgator.com  February 2012 - June 2014
Hostgator.com  April 2011 - February 2012
Leapforce   January 2011 - April 2011
Berea College  January 2004 - April 2005

Skills
Linux, MySQL, CentOS, Perl, Oracle, Windows Server, Powershell, Legal Compliance, Digital Copyright, Trademark Infringement, Business Intelligence, Plesk, Bash, Information Security, Incident Response, Database Administration, C#, cPanel, Oracle Pro*C, Oracle Pro*Cobol, Apache, IIS

Education
The University of Texas at Austin   2006 — 2010

Berea College   2003 — 2006

Experience
Quality Loan Service Corporation  October 2012 - December 2013
Morris Hardwick Schneider  August 2011 - December 2011
Goucher College  November 2007 - June 2011
Leapforce   July 2010 - March 2011
The Community College of Baltimore County  June 2005 - July 2010

Education
Goucher College   2007 — 2011
Bachelors, English Literature

Experience
ZeniMax Online Studios  2013 - Present
Leapforce   July 2013 - September 2013
BCPL  November 2012 - June 2013
Public Archaeology Facility at Binghamton University   July 1999 - September 2012
Binghamton University  September 2002 - May 2005

Skills
Databases, Customer Service, Library, Training, Library Science, Library Research, Editing, Research, Archival Research, History, Information Literacy, Archaeology, Historical Research, Anthropology, Creative Writing, Libraries

Education
Binghamton University   2002 — 2005
Master of Arts (M.A.), Anthropology

Bard College at Simon's Rock   1998 — 2002
Bachelor of Arts (B.A.), Cross-cultural Studies

Experience
Leapforce   October 2014 - Present
eBrylT Inc  August 2011 - Present
Self-employed  May 2008 - Present

Skills
Troubleshooting, Wireless Networking, IT Hardware Support, Network Administration, Network Security, Computer Hardware, Computer Repair, Networking, Hardware, Printers, Security, Computer Security, Computer Proficiency, Cryptography, LAN-WAN, Cabling, Network Design, Cisco Routers, Cisco IOS, DHCP, TCP/IP, Windows XP Pro, Windows 7, POS, Microsoft Office, CompTIA A+ Certification, CompTIA Network+..., Security+, CDIA+, Switches, Router Configuration, System Administration, Operating Systems, SpeedLine POS, Mobility+, Windows 8, Windows, Norton Ghost, Workstations

Education
Cuyahoga Community College   2006 — 2009
Associate of Applied Science

Cuyahoga Community College   2006 — 2009
Certificate

Experience
Lee County Environmental Laboratory   April 2014 - September 2014
Alpine Access  January 2014 - April 2014
Florida Gulf Coast University  August 2011 - December 2013
Leapforce   March 2011 - December 2013

Skills
Laboratory Skills, Specimen Collection, Scientific Writing, Environmental Science, Customer Service, Ecology, Field Work, Microsoft Office, Technical Writing, Water Sampling, ArcGIS, Oracle

Education
Florida Gulf Coast University   2011 — 2013
Bachelor's degree, Environmental Studies

Edison Community College   2008 — 2011
Associate of Arts (AA), General Studies