L'enfant Plaza Hotel
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L'enfant Plaza Hotel Employees
DB Schenker November 2013 - Present
Royal Oasis by Occidental - Haiti 2012 - 2013
Club Indigo Beach Resort April 2011 - January 2012
Global Arena - Language Services - 8(a) firm March 2010 - January 2011
L'Enfant Plaza Hotel April 2007 - February 2010
Skills
Hospitality, Customer Satisfaction, Human Resources, French, Management, Customer Service, Customer Experience, Property Management, Team Management, Works well in a team, Reservation, Housekeeping, Microsoft Office, Haitian Creole, Self-starter, Logistics Management, Public Speaking
Education
Howard University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Hospitality Management
Everglades High School 2001 — 2005
Diplomat
Bread of Life Catering and Event Planning LLC January 2015 - Present
Keeping Our Lights Lit Sisters March 2013 - Present
Word of Life Ministries 2013 - 2014
Word of Life Ministries 2013 - 2014
Word of Life Ministries 2012 - 2014
Verizon Wireless March 2005 - April 2013
Pepco March 2001 - October 2004
Hair Cuttery March 2001 - October 2003
IBM May 2000 - May 2001
L'enfant Plaza Hotel 1996 - 1998
Skills
Customer Service, Leadership, Customer Satisfaction, Customer Retention, Team Building, Public Speaking, Social Networking, Call Centers, Team Leadership, Account Management, Training, Microsoft Office, Social Media Marketing, Sales, Entrepreneurship, Marketing, Event Planning, Wireless, Sales Management, Strategic Planning, Project Management, Retail, Mobile Devices, Customer Experience, Fundraising, Coaching, Microsoft Excel, Outlook, PowerPoint, Leadership Development, New Business Development, Time Management, Social Media, Nonprofits, Start-ups, Public Relations, Email Marketing, Event Management, Online Advertising, Recruiting, Wireless Networking, Business Planning, Microsoft Word, Online Marketing, Advertising, Marketing Communications, Marketing Strategy, Copy Editing, Creative Writing
Education
Strayer University 2011 — 2015
Master’s Degree, Adult and Continuing Education and Teaching
Strayer University-Georgia 2009 — 2012
Bachelor of Business Administration (BBA), Small Business Administration/Management
Trinity University-Washington 1996 — 1998
Sheraton Puerto Rico Hotel and Casino April 2013 - Present
Gaylord Entertainment October 2011 - April 2013
InterContinental Hotels Group (IHG) August 2010 - October 2011
L'Enfant Plaza Hotel April 2007 - August 2010
Hilton Arlington September 2005 - March 2007
National Food Processors Association (NFPA) June 2000 - March 2005
Skills
Hotels, Meeting Planning, Hospitality, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Management, Tourism, Catering, Food & Beverage, Event Management, Trade Shows, Banquets, Budgets, Contract Negotiation, Corporate Events, Customer Satisfaction, Event Planning, Hotel Booking, Leadership, Management, New Business Development, Restaurants, Negotiation, Sales, Property Management..., Yield Management, Rooms Division, Lodging, Resorts, Market Planning
Education
The George Washington University 2002 — 2004
Certificate, Event Management
West Virginia University 1995 — 1999
B.A, Political Science
Washington Court Hotel January 2014 - Present
L'Enfant Plaza Hotel September 1995 - December 2013
Society of Toxocology February 1988 - June 1995
Skills
Hotels, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, Micros, Management, Opera, Time Management, Catering, Resorts, Front Office, Microsoft Excel, Sales, Marketing, MICROS, Event Management
Education
Cours Prives Roger Anglade
General studies, Psychology, Math, languages
Montgomery College
Montgomery College
InterContinental Hotels Group (IHG) January 2015 - Present
Davidson Hotels & Resorts June 2012 - December 2014
L'Enfant Plaza Hotel August 2010 - June 2012
Washington Court Hotel on Capitol Hill November 2007 - July 2010
Omni Hotels March 2000 - November 2007
Hyatt Regency Crystal City, VA 1998 - 2000
Hyatt Arlington, Arlington, VA 1990 - 1998
Renaissance Washington, DC 1988 - 1990
Comfort Inn College Park, MD 1985 - 1988
Skills
Hotels, Marketing Strategy, Forecasting, Team Leadership, Contract Negotiation, Revenue Analysis, Budgets, Hospitality, Catering, Hospitality Management, Hospitality Industry, Food & Beverage, Sales, Hotel Management, Yield Management, Training, Front Office, Convention Services, Marketing, Leadership, Management, Rooms Division, Banquets, OnQ, Property Management..., Tourism, Meeting Planning, Lodging, Resorts, Hotel Booking, Opening Hotels, Pre-opening, Revenue Forecasting, Guest Service Management, Hiring, Micros, Trade Shows, Delphi, Wedding Planning, Restaurants, Opera, P&L, Corporate Events, Incentives, Fine Dining, Concierge Services, Menu Development, Restaurant Management, Business Travel, Leisure
Education
University of Maryland College Park 1984 — 1992
BA, Hotel/Restaurant Management, English
EY [Ernst & Young LLP] December 2013 - Present
L'Enfant Plaza Hotel October 2011 - December 2013
Gayord National Resort & Convention Center May 2007 - October 2011
The Mills Corporation February 2005 - May 2007
Skills
Presentations, Microsoft Office, Lexis, Creative Writing, Social Media, Event Planning, Event Management, Organization, HRIS, Lawson HRIS, Photography, Wedding Planning, Wedding Coordinating, Handmade Jewelry, Writing, Cyborg, SharePoint Services 3.0, PeopleSoft
Education
University of Arkansas at Pine Bluff
Computer Science and Business Administration
Gonzaga College High School September 2013 - Present
American Nurses Association March 2012 - September 2013
Lowell School Summer Camp June 2002 - March 2012
L'Enfant Plaza Hotel February 2010 - June 2010
Council for Court Excellence May 2009 - August 2009
Skills
Leadership
Education
St. Mary's College of Maryland 2010 — 2011
BA, Political Science
Miami University 2006 — 2009
Political Science
KSL Resorts March 2013 - Present
B.F. Saul Company September 2008 - March 2013
PKF Consulting, Inc. February 2007 - August 2008
Walnut Street Development June 2006 - February 2007
L'Enfant Plaza Hotel June 2004 - December 2005
Skills
Analytics, Hotels, Hospitality, Hospitality Management, Resorts, Feasibility Studies, Real Estate Development, Hospitality Industry, Budget, Microsoft Excel, Hotel Management, PowerPoint, Strategic Planning, Negotiation, Microsoft Office, Financial Analysis, Customer Service, Team Building, Forecasting, Tourism, Budgets, Marketing Strategy, Analysis, Contract Negotiation, Management, Property Management, Revenue Analysis, Real Estate, Marketing, Sales, Mergers & Acquisitions, Food & Beverage
Education
The George Washington University - School of Business 2001 — 2006
Masters of Tourism/Bachelors of Business Administration, Tourism and Hospitality
The George Washington University - School of Business 2001 — 2006
Masters of Tourism Administration, Business, Tourism and Hospitality Management
U.S. Postal Inspection Service May 2012 - Present
JBS International, Inc. April 2011 - September 2011
JBS International, Inc. July 2010 - October 2010
Island Hospitality Management June 2007 - April 2009
L'Enfant Plaza Hotel March 2007 - June 2007
The Jefferson Hotel Washington DC December 2006 - March 2007
The Hay Adams Hotel April 2004 - March 2006
The Omni Shoreham Hotel February 2002 - April 2004
Aloha Discovery Exchange March 2001 - September 2001
J Hawaii Express October 2000 - September 2001
Skills
Japanese, Hotels, Event Management, Hospitality, Event Planning, Front Office, Revenue Analysis, Hospitality Management, Hotel Management, Team Building, Training, Management, Budgets, Asian Studies, East Asian Studies, Foreign Policy, International Relations, Operations Management, Process Scheduler, Fraud Detection, Customer Service, Program Management, Sales
Education
University of Maryland University College 2013 — 2014
Master's Degree, Cybersecurity Policy
University of Maryland University College 2011 — 2013
Master of Business Administration (M.B.A.), Global Economy
University of Southern California 1991 — 1993
2 BA, International Relations & Japanese
University of Hawaii at Manoa 1990 — 1992
Asian Studies
Kapiolani Community College 1989 — 1991
Asian Studies
American School In Japan 1985 — 1989
High School
Hilton Garden Inn / Homewood Suites Baltimore Inner Harbor July 2011 - Present
Crestline Hotels and Resorts July 2011 - September 2011
Sheraton Annapolis Hotel July 2010 - March 2011
Four Points Sheraton Washington DC October 2008 - July 2010
L'Enfant Plaza Hotel August 2006 - October 2008
Crestline Hotels and Resorts June 2001 - August 2006
Kimpton Hotels 2004 - 2004
Loews Hotels 1994 - 2000
Education
Towson University
Melrose Hotel November 2010 - Present
IRC 2014 - 2015
IRC 2014 - 2015
Remington Lodging & Hospitality March 2011 - August 2013
L'Enfant Plaza Hotel May 2008 - November 2010
Embassy Suites - Washington DC Convention Center June 2005 - May 2008
Embassy Suites - Washington DC Convention Center June 2005 - May 2008
Capital Hilton Hotel January 2001 - January 2002
Skills
Succession Planning, Human Resources, Training, Employee Relations, Employee Benefits, Personnel Management, Management, Talent Acquisition, Leadership, Deferred Compensation, Recruiting, Payroll, Hospitality Industry, Change Management, Coaching, Interviews, Strategic Planning, New Hire Orientations, Customer Service, Public Relations, Vendor Management, Front Office, Performance Management, Resorts, Benefits Administration, Employee Training, Food & Beverage, Operations Management, HRIS, Hospitality Management, Employment Law, Temporary Placement, Budgets, Hiring
Education
Georgetown University 2009 — 2010
HR Master
Development
Bachelor degree, Business
Development
Bachelor degree; Master of Professional Studies, Business; Human Resources - International Human Resources Management
Crestline Hotels and Resorts Corporate Accounting February 2015 - Present
Crestline Hotels & Resorts 2015 - 2015
Crestline Hotels & Resorts 2015 - 2015
The Capital Hilton April 2014 - July 2014
L'Enfant Plaza Hotel June 2010 - December 2013
L'Enfant Plaza Hotel 2005 - 2010
The Hay Adams Hotel September 1995 - August 2001
Hyatt Arlington 1989 - 1995
Skills
Accounting, Payroll, Financial Reporting, Auditing, Financial Accounting, GAAP, Accounts Payable, Account Reconciliation, Financial Statements, General Ledger, Accounts Receivable, Budgets, Cash Flow, Invoicing, Access, Cost Accounting, Analysis, Journal Entries, Accruals, Inventory Management, Bank Reconciliation, Internal Audit, Process Improvement, Tax, Microsoft Excel, Cash Management, Forecasting, Sarbanes-Oxley Act, Variance Analysis, Time Management, Balance, Management, Sales Tax, Spreadsheets, P&L, QuickBooks, Internal Controls, ADP Payroll, Fixed Assets, PeopleSoft, Revenue Recognition, Purchasing, PowerPoint, Peachtree, Great Plains Software, Depreciation, Year-end Close, Payroll Taxes, Monthly Close, US GAAP
Education
Strayer University-Woodbridge, VA 1997 — 2000
MS, Accounting
L'Academie de Cuisine 1987 — 1988
Certificate, Theory of French Cuisine
University of Massachusetts, Amherst 1978 — 1982
Bachelor of Science (BS), Food and Resource Economics
Bellingham High School 1973 — 1977
High School
Bellingham High School
GameStop October 2013 - Present
Jersey Mike's Subs July 2013 - Present
Fastenal October 2011 - June 2013
Tamah LLC November 2010 - September 2011
L'enfant Plaza Hotel August 2010 - November 2010
Skills
Microsoft Word, Microsoft Office, SPSS, PowerPoint, Microsoft Excel, Outlook, Inventory Management, Account Management, Sales Operations, Customer Service, Sales, Time Management
Education
Trinity Washington University 2010 — 2012
Master of Business Administration (M.B.A.), Community and Public Health Management
University of Maryland Eastern Shore 2006 — 2010
Bachelor of Arts (B.A.), Sociology