Level 10, LLC
Industry: Company
DescriptionFounded: 2001 Parent organization: Tekserve, Inc. Subsidiary: Restaurant Solutions, Inc.
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Level 10, LLC Employees
Level 10, LLC April 2014 - Present
DataMax Services, Inc. January 2010 - April 2014
Business Technology Partners, LLP June 2009 - November 2009
Vision Point of Sale, Inc. May 2005 - April 2009
Cache, Inc. May 2003 - May 2005
Skills
Business Development, POS, Hardware, Equipment Maintenance, Strategic Planning, Sourcing, Strategic Partnerships, Account Management, Team Leadership, Managed Services, Equipment Installation, Product Lifecycle..., Business Advisory, IT Solutions, Technology Integration, Knowledge Base, Customer Experience, Great Leader, Marketing, Sales Management, Solution Selling, Selling, B2B, Sales, Customer Service, Leadership, CRM, Security, Competitive Analysis, Management, Product Marketing, Contract Negotiation, New Business Development, Direct Sales, Team Building, Retail, Product Management, Vendor Management, Sales Process, Sales Operations, Salesforce.com, Cross-functional Team..., Mobile Devices
Education
Southern Illinois University, Carbondale 2000 — 2004
Carmel Catholic High School 1996 — 2000
Level 10, LLC October 2007 - Present
Tekserve POS, LLC April 2005 - March 2010
C-CO Technologies, LLC March 1995 - April 2005
Skills
IT Service Management, IT Outsourcing, System Deployment, Hardware, Cabling, Servers, Computer Hardware, Software Installation, Wireless Networking, Troubleshooting, Printers, VoIP, Active Directory, Switches, Virtualization, HP, Analysis, IT Strategy, Technical Support, Routers, Antivirus, Networking, Computer Repair, XP, Cisco Technologies, Telecommunications, Operating Systems, LAN-WAN, Network Administration, Windows, Help Desk Support, VMware, A+ Certified, Network Security, Network Design, Windows 7, Security, Microsoft Exchange, Laptops, Data Center, TCP/IP, System Administration, Disaster Recovery, Firewalls, DNS, VPN, Wireless, Workstations, Vendor Management, Cloud Computing
Education
Fairleigh Dickinson University
Western Connecticut State University
Level 10, LLC October 2014 - Present
Cision June 2013 - October 2014
Cision April 2012 - June 2013
Assurance Agency July 2010 - April 2012
Assurance Agency February 2010 - July 2010
Assurance Agency August 2009 - February 2010
Skills
Insurance, Customer Service, Press Releases, Public Relations, Marketing Strategy, Marketing, Sales, Management, Marketing Communications, Social Media Marketing, Social Media, Customer Satisfaction
Education
University of Illinois at Urbana-Champaign - College of Business 2005 — 2009
Bachelor of Science, Marketing
Level 10, LLC May 2014 - Present
tekservePOS August 2006 - May 2014
Skills
.NET, System Deployment, VBScript, Microsoft SQL Server, POS, Project Management, Resource Management, Hardware, Software Installation, Troubleshooting, Cabling, Vendor Management, Computer Hardware, Wireless Networking, Network Administration, Routers, Security, Networking, LAN-WAN, Cisco Technologies, Servers, Switches, Active Directory, VPN, Network Design, DNS, Network Architecture, VoIP, Firewalls, Network Security, Data Center, TCP/IP, Disaster Recovery, HP, Help Desk Support, Integration, Operating Systems, Technical Support, Telecommunications, Visio, Windows XP, Wireless, XP
Education
Harper College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Level 10, LLC March 2015 - Present
CVS Caremark Corporation June 2012 - February 2015
eAccess January 2011 - February 2012
Fidelitone Logistics Inc January 2008 - March 2011
Skills
Customer Satisfaction, Inventory Management, Forklift Operator, Heavy Equipment, Shipping & Receiving, Asset Management, Cycle Counting, Computer Repair, Spreadsheet Design
Education
College of Lake County 2005 — 2008
Associates, Applied science
Level 10, LLC April 2015 - Present
Joyce C. Knauff & Associates 2011 - Present
Lake Region Medical March 2015 - March 2015
Focus Products Group International, LLC November 2014 - February 2015
Self Employed 2004 - 2011
NationsBank-CRT/Joyce C. Knauff & Associates 1996 - 1998
NationsBank-CRT (now Bank of America) 1993 - 1996
Electronic Data Systems (now HP) 1988 - 1993
Skills
Human Resources, Business Analysis, Leadership, Requirements Analysis, Project Management, IT Strategy, Team Leadership
Education
Indiana University Bloomington
Bachelor of Arts (BA)
2nd Watch September 2014 - Present
Avista January 2014 - September 2014
Level 10, LLC October 2013 - December 2013
Coldwater Creek August 2013 - August 2013
Rockwood Clinic January 2013 - July 2013
Spokane Public Schools June 2010 - December 2012
SkillsUSA May 2011 - May 2011
Spokane Public Schools September 2010 - April 2011
Skills
Troubleshooting, Software Installation, Windows 7, Networking, Windows, Computer Maintenance, Computer Hardware, Windows Server, Laptops, HTML, CSS, Technical Support, Switches, Computer Repair, Remedy Ticketing System, Remedy 7, Microsoft Word, Help Desk Support, Hardware, Active Directory, Microsoft Office, Norton Ghost, Linux, Ubuntu, Backtrack, Java, XHTML, Novell, Android, TeamViewer, Computer Security, Cyber Security, Password Resets, Windows 2008, Web Design, jQuery, Desktop Deployment, Desktop Computers, System Administration, Wireless Networking, Programming, Antivirus, Operating Systems, Remote Desktop, Group Policy, Workstations, DHCP, Zendesk, Amazon Web Services..., Amazon EC2
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Network and System Administration/Administrator
Spokane Falls Community College 2012 — 2013
Pursuing an AAS Degree in Information Technology., Associate of Arts and Sciences (AAS), Information Technology
Rogers High School 2010 — 2012
General Studies; technology including computer maintenance and programming
Level 10, LLC May 2012 - Present
SMS Assist, LLC 2011 - 2011
Prism Retail Services 2007 - 2010
Brunswick Corporation 2005 - 2007
Leo Burnett 2004 - 2005
Leo Burnett 2002 - 2004
Leo Burnett 1999 - 2002
Price Waterhouse Coopers 1995 - 1999
Skills
Financial Analysis, Mergers, Cash Flow, Cost Accounting, Internal Controls, CPA, GAAP, Cross-functional Team..., Forecasting, Financial Reporting, Accounting, Financial Modeling, Revenue Recognition, Budgets, Strategic Financial..., Managerial Finance, Restructuring
Education
Northwestern University - Kellogg School of Management 2001 — 2004
MBA, & Strategy, Finance, and Management & Organizations
University of Illinois at Urbana-Champaign - College of Business 1991 — 1995
BS, Accounting
Level 10, LLC March 2014 - Present
Doheny's Water Warehouse April 2013 - October 2013
Aon Hewitt September 2012 - March 2013
Maple Creek Golf and Country Club January 2008 - January 2009
The Hawthorns Golf & Country Club June 2006 - October 2007
Hewitt Associates December 2000 - May 2005
Skills
Customer Service, Process Improvement, Management, Leadership, Recruiting, Troubleshooting, Technical Support, Call Centers, Vendor Management, Banquets, Team Building, Team Leadership, BMC Remedy, Disaster Recovery, IT Management, Interviews, Coaching, Food, Business Analysis, Access, Networking, Microsoft Office, Operations Management, Outsourcing, Project Management, Outlook, Restaurants, Quality Assurance, Software Documentation, Security, System Administration, Training
Education
Morton College
Scottsdale Culinary Institute
Associates Degree, Culinary Arts/Chef Training
Level 10, LLC January 2002 - Present
R2 Corporation September 1997 - January 2002
St. Paul Federal Bank June 1994 - September 1997
Skills
Account Management, B2B, Business Analysis, Business Development, Business Strategy, CRM, Cloud Computing, Cross-functional Team..., Customer Service, Data Center, E-commerce, Forecasting, Hardware, Help Desk Support, Integration, Inventory Management, Key Account Management, Lead Generation, Leadership, Management, Marketing Strategy, Negotiation, Networking, New Business Development, POS, Process Improvement, Procurement, Product Marketing, Purchasing, Project Management, Retail, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Security, Selling, Software Installation, Solution Selling, Strategic Partnerships, Strategic Planning, Supply Chain, Team Building, Team Leadership, Telecommunications, Time Management, Vendor Management
Education
Illinois Institute of Technology 1990 — 1994
BS, Finance
Level 10, LLC June 2015 - Present
Centurion Service Group November 2014 - June 2015
MKTG INC March 2013 - October 2014
B.A.M. July 2008 - November 2012
Jimmy John's 2005 - 2008
Skills
Microsoft Office, Problem Solving, Critical Thinking, Customer Service, Shipping/receiving, Event Planning, Microsoft Excel, Social Networking, Customer Satisfaction
Education
Eastern Michigan University 2004 — 2008
BS, Hotel and Restaurant Management
Eisenhower High School 2000 — 2004
Level 10, LLC September 2014 - Present
Intertek August 2013 - September 2014
Intertek May 2013 - August 2013
Accreditation Association for Ambulatory Health Care (AAAHC) July 2012 - April 2013
Accreditation Association for Ambulatory Health Care (AAAHC) April 2009 - July 2012
Skills
Microsoft Excel, Accreditation, PowerPoint, Fax, Microsoft Office, Microsoft Word, Microsoft Dynamics, Microsoft CRM, PeopleSoft, SharePoint, Minutes, Laserfiche, Scan, General Correspondence, NetForum, Document Flow Manager, Healthcare Consulting, Outlook
Education
Roosevelt University 2010 — 2012
Bachelor of Professional Studies
Wilbur Wright College 2008 — 2010
Associate of Applied Science, Paralegal Studies
Spencer Technologies November 2014 - Present
Acuative March 2014 - November 2014
Level 10, LLC January 2013 - February 2014
Level 10, LLC July 2011 - December 2012
Level 10, LLC April 2002 - July 2011
Putman Media August 2000 - April 2002
McKnight Long-term Care News May 2000 - August 2000
Cygnus Business Media January 2000 - May 2000
ADVO May 1999 - January 2000
Skills
Solution Selling, POS, Account Management, Lead Generation, Business Development, New Business Development, Customer Service, Salesforce.com, Sales Process, Sales Management, Strategic Planning, Hardware, Business Strategy, Thought Leadership, Key Account Management, CRM, Direct Sales, Forecasting, Microsoft Office, Negotiation, Sales Operations, Sales Presentations, Business Process..., Cold Calling, HP, Analysis, Windows, PowerPoint, Proposal Writing, Customer Engagement, Photoshop, Intermec, Encryption, Supervisory Skills, RFP, RFQ, Excel, Word, Enterprise Software, SaaS, Peer Mentoring, Software Solution Sales, Selling, Value Selling, Cross Selling, Leadership, Social Networking, Marketing Strategy, Strategic Partnerships, Team-oriented
Education
University of Wisconsin-Whitewater 1996 — 1999
BA, Journalism / Advertising
University of Minnesota-Twin Cities 1995 — 1996
N/A, Theater and General Studies
Marshfield Senior High 1992 — 1995
Depuy Synthes a Johnson & Johnson Company. March 2015 - Present
Level 10, LLC February 2015 - April 2015
Vee Industries August 2014 - February 2015
DataMax System Solutions August 2006 - August 2014
Office Depot December 1996 - January 2006
PCA Health Plans January 1996 - December 1996
Skills
Troubleshooting, Customer Service, Hardware, Technical Support, QuickBooks, Goal Oriented, Software Documentation, Team Building, POS, Information Technology, Testing, Microsoft Exchange, Disaster Recovery, Security, Management, Retail, Integration, Operating Systems, Training, IT Management, Project Management, Help Desk Support, System Administration, Solution Selling, Printers, IT Operations, Software Installation, Servers, Windows XP, IBM iSeries, XP, Process Improvement, Vendor Management, Cross-functional Team..., Operations Management, Business Analysis, Team Leadership, Strategic Planning, Leadership, Account Management, Telecommunications, Inventory Management
Education
Palm Beach State College 2014 — 2016
Bachelor of Science (BS)
National Rifle Association of America 2012 — 2013
Certified NRA Instructor, Firearm Safety/pistol/Home Personal Protection.
Texas School of Business 1992 — 1994
AA, Computer Science, Accounting
Level 10, LLC August 2013 - Present
Skills
Customer Service, Sales, Retail, Restaurant Management, Help Desk Support, Troubleshooting, Computer Hardware, Networking, Analysis, Vendor Management, Visio, Technical Support, Security, Telecommunications, Management, Windows 7, Access, Leadership, Data Analysis
Education
ITT Technical Institute-Spokane Valley 2010 — 2013
NSA, System, Networking, and LAN/WAN Management/Manager
Restaurant.com September 2015 - Present
Level 10, LLC March 2014 - September 2015
Johnson & Quin January 2013 - March 2014
Chicago Computers September 2012 - January 2013
Hollywood & Vine Recordings & Entertainment June 2008 - September 2012
Hollywood & Vine Recordings & Entertainment July 2003 - September 2012
Static Multimedia January 2012 - April 2012
Ind. Contractor August 2006 - September 2011
Skills
Web Development, Software Development, Database Administration, MySQL, SharePoint Designer, SharePoint..., ASP, JavaScript, jQuery, HTML, CSS, AJAX, VBScript, Microsoft Visual Studio, C++, C#, Relational Data Modeling, InfoPath Forms, ASP.NET, PHP, Java, Visual Basic, Oracle, Office 365, Microsoft Exchange, Microsoft Access, Adobe Creative Suite, PL/SQL, Systems Analysis, Object Oriented Design, Eclipse, Nintex, Advanced Data Structures, Programming, Windows Server, Final Cut Studio, GMC PrintNet T, WordPress, Screenwriting, Film Production, OS X, ActionScript, Professional Writing, Red Hat Linux, Post Production, Pro Tools, Film, Documentaries, Commercials, Visual Studio
Education
DeVry University-Illinois 2012 — 2014
Bachelor of Science (B.S.), Computer Information Systems, 4.0
Columbia College Chicago 2004 — 2008
Bachelor of Arts, Film & Video, 3.8
College of DuPage 2004 — 2006
General Education Courses, Transfer
Level 10, LLC March 2014 - Present
VTech February 2012 - March 2014
Sears Holdings Corporation August 2010 - February 2012
TouchSensor Technologies July 2008 - June 2009
Skills
Excel, Allocation, Inventory Replenishment..., Analytical Approach, Customer Insight, Demographic Analysis, Demographic Research, Mathematical Modeling, Creative Problem Solving, Team Building, Inventory Management, Forecasting, Supply Chain, Microsoft Office, Data Analysis, Analysis, Problem Solving, Sales, Pricing, Microsoft Excel, Operations Management, Asset Allocation, Analytical Skills, Customer Service, Account Management, Management, Retail, Leadership, Training, Time Management
Education
Northern Illinois University 2005 — 2008
Bachelor of Science, Economics
Harper College 2002 — 2004
Science and Engineering
Level 10, LLC August 2015 - Present
Level 10, LLC March 2014 - Present
tekservePOS September 2010 - Present
Unaffilliated 2009 - Present
The Principal Financial Group 2007 - 2009
TargetedListings Inc. 1998 - 2002
WebPromote Inc. 1997 - 1998
Skills
Account Management, Active Directory, Analysis, B2B, Cisco Technologies, Computer Hardware, Customer Retention, Customer Service, Hardware, Health Insurance, Laptops, Leadership, Management, Microsoft Office, Negotiation, Network Administration, Networking, POS, Printers, Process Improvement, Project Management, Qualifying Prospects, Relationship Management, SEO, Sales, Sales Presentations, Salesforce.com, Security, Servers, Small Business, Software Installation, Solution Selling, Strategic Planning, Strategy, Switches, System Deployment, Team Building, Technical Support, Troubleshooting, VoIP, Windows 7, Wireless Networking, XP, Cabling, Help Desk Support, LAN-WAN, Windows XP, Professional..., Social Communication, Social Networking
Education
Westwood College 2009 — 2010
Associates, Computer Network Engineer
Arizona State University 1992 — 1996
Bachelor of Science, Communications
Novan Therapeutics January 2015 - Present
Level 10, LLC August 2013 - December 2014
Vibes Media January 2011 - August 2013
TicketsNow.com September 2006 - January 2011
Hyatt Hotels Corporation May 2001 - September 2006
marchFIRST November 2000 - May 2001
Skills
Talent Management, Recruiting, Onboarding, Applicant Tracking..., Social Media, Performance Management, Human Resources, Organizational..., College Recruiting, Training, Employee Engagement, Leadership, Technical Recruiting, Employee Relations, Talent Acquisition, Management, Interviews
Education
Miami University 1995 — 1999
Bachelor of Arts, International Studies
Level 10, LLC January 2015 - Present
Turner Construction December 2010 - December 2014
Real Estate Solutions, Inc 1993 - December 2010
Rogers & Brook, Inc 1990 - 1993
Devcon Construction 1986 - 1990
Skills
Residential, Investment Properties, Sellers, Real Estate, First Time Home Buyers, Single Family Homes, Commercial Construction
Education
CSU Chico 1981 — 1986
Bachelor of Science (BS), Construction Management
Level 10, LLC December 2014 - Present
Korchek Technologies October 2010 - June 2014
Sacred Heart University October 2009 - December 2009
Western Connecticut State University January 2009 - May 2009
Western Connecticut State University January 2008 - May 2008
Redding Town Hall February 2005 - June 2005
Mark Twain Library February 2004 - November 2004
Skills
Visual Studio, C++, Java, SQL, XML, C#, Visual C#, JavaScript, ASP.NET, Flash, Microsoft Office, Microsoft SQL Server, Oracle SQL, Windows, Mac OS, Github
Education
Sacred Heart University 2009 — 2013
Master of Science; Masters, Computer Science; Computer Science
Western Connecticut State University 2005 — 2009
Bachelor of Arts, Computer Science
Joel Barlow High School 2001 — 2005
Sensient Technologies Corporation consulting engagement May 2015 - August 2015
Arthur J. Gallagher & Co. September 2014 - April 2015
Maurice Sporting Goods March 2014 - June 2014
Level 10, LLC January 2014 - March 2014
Jackson Wabash - Modagrafics August 2013 - November 2013
Intergrated Merchandising July 2010 - February 2013
Manpower - Our Children's Homestead September 2009 - December 2009
Power Great Lakes January 2005 - May 2008
Skills
Accounts Receivable, Accruals, Bank Reconciliation, General Ledger, Payroll, Variance Analysis, Fixed Assets, Journal Entries, Sarbanes-Oxley Act
Education
Robert Morris College 2000 — 2004
Bachelor's degree, Accounting
Level 10, LLC March 2015 - Present
First American Bank July 2014 - March 2015
First American Bank July 2013 - July 2014
FIRST Insurance Funding Corp August 2011 - July 2013
Medix Staffing Solutions February 2011 - July 2011
Popular Community Bank November 2006 - February 2011
Skills
Project Management, Employee Benefits, HRIS, Payroll, Recruiting, New Hire Orientations, Management, Temporary Placement, Deferred Compensation, Onboarding, Leadership, Employee Relations, Human Resources, Staffing Services, Talent Acquisition
Education
Roosevelt University
Bachelor of Human Resource Management
Lakeland Bank January 2008 - Present
BASF January 2004 - January 2007
Lakeland Bank January 2003 - January 2004
Lakeland Bank January 2002 - January 2003
Level 10, LLC January 2001 - January 2002
Timplex Corp January 1993 - January 2000
Education
The Chubb Institute
Degree, Computer Programming and Web Design
Sussex County Community College
Business Management
Level 10, LLC July 2015 - Present
Google (Zerochaos) August 2014 - Present
BT Global Services March 2007 - June 2013
BT Global Services March 2005 - March 2007
Skills
SharePoint, Project Management, Telecommunications, Service Delivery, Leadership, Service Account..., Agile Project Management, Developing People and..., MS Project, Project Delivery
Education
Northwestern University 2014 — 2014
School of Continuing Studies, Project Management
Universidad Nacional de Educación a Distancia - U.N.E.D. 2009 — 2013
Bachelor's degree, English Language and Literature, General, 3.3/4