Lexus Company
Industry: Luxury vehicles company
DescriptionLexus is the luxury vehicle division of the Japanese automaker Toyota. The Lexus brand is marketed in more than 70 countries and territories worldwide and has become Japan's largest-selling make of premium cars. It has ranked among the 10 largest Japanese global brands in market value. Parent organization: Toyota Customer service: 0345 129 5484 Headquarters: Nagoya, Aichi Prefecture, Japan Founder: Eiji Toyoda Founded: 1 September 1989, Aichi Prefecture, Japan
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Lexus Employees
Crystal Lake Central High School January 2015 - Present
Lexus January 2014 - January 2015
L'Amore Leather January 2010 - November 2013
Wyndham Worldwide March 2007 - November 2010
Robert Bosch & The Language House March 2005 - January 2006
College of Charleston January 2000 - June 2005
College of Charleston January 2000 - May 2005
Schneider National May 2001 - May 2003
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Teaching, Team Leadership, Time Management, Spanish, French, Sales, Training, Leadership, Customer Service, Customer Satisfaction, Account Management
Education
Framingham State College 2006 — 2008
Master's in Education, International Education
College of Charleston 2000 — 2005
Bachelor of Arts (B.A.), Spanish Language, French Language, International Business
Lexus January 2013 - Present
Nordstrom October 2012 - January 2013
Nordstrom August 2012 - November 2012
Nordstrom June 2012 - August 2012
Armani Exchange July 2010 - June 2011
Nordstrom June 2008 - June 2009
Skills
Photoshop, Illustrator, Google SketchUp, Hand Drafting, Hand Rendering, Visual Merchandising, Customer Relations
Education
FIDM/ Fashion Institute of Design & Merchandising 2010 — 2012
Associate of Arts (A.A.), Visual Communications
Cypress College 2010 — 2011
General Studies
Orange Coast College 2009 — 2010
General Studies
Regional Occupational Program (ROP) 2008 — 2009
Pharmacy Clerk, Graphic Design
Wells Fargo Advisors December 2012 - Present
The Urbane Group, LLC December 2009 - Present
Wells Fargo Advisors June 2011 - December 2012
Wells Fargo Advisors, LLC August 2008 - June 2011
West One Promotions 2009 - 2011
Wachovia Securities, LLC June 2007 - July 2008
Toyota Motor Sales, USA October 2006 - December 2006
Lexus June 2006 - October 2006
Pfizer Pharmaceuticals January 2005 - August 2005
Skills
Writing, Marketing Communications, Product Development, Event Planning, Customer Service, Teamwork, Promotions, PowerPoint, Microsoft Office, Excel, Word, Outlook, Microsoft Word, Microsoft Excel, Leadership, Negotiation, Management, Training, Team Building, Public Relations, Analysis, Sales, Project Management, Business Development, Salesforce.com, Public Speaking, Competitive Analysis, Time Management, Marketing, Strategic Planning
Education
Florida Agricultural and Mechanical University 2001 — 2007
MBA, Marketing
Florida Agricultural and Mechanical University
Lexus July 2015 - Present
Toyota Motor Sales January 2015 - July 2015
Burnsville Toyota September 2013 - December 2014
Burnsville Toyota May 2009 - September 2013
Lamettrys Collision, Glass and More! January 2010 - January 2010
Byerlys July 2007 - June 2008
Skills
Painting, Auto Body, Auto Detailing, Management, Welding, Automotive Restoration, Microsoft Office, Lean Thinking, Customer Satisfaction, Vehicles, Sales, Teamwork, Automobile, Automotive Repair, Automotive, Customer Service, MIG welding, Mechanical Aptitude, Negotiation, Parts
Education
Metropolitan State University 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Dakota County Technical College 2009 — 2010
Associate of Arts and Sciences (AAS), Auto Body Collision Technology
Inver Hills Community College 2008 — 2011
General Studies
Lexus June 2013 - November 2013
Mercedes-Benz USA March 2013 - May 2013
Atlanta Metropolitan College April 2007 - January 2013
Chick-fil-A August 2006 - May 2007
Circuit City November 2005 - January 2006
Skills
Music Technology, Sound Design, Audio Engineering, Multimedia, Music Production, Computers, Automotive Technology, Recording, Video, Composition, Music, Sound, Film, Editing, Audio Post Production, Sound Editing, Microsoft Word, Customer Service, Microsoft Office
Education
Atlanta Technical College
Computer Technology/Computer Systems Technology
Atlanta Metropolitan College
Computer Science
Benjamin E. Mays High School 2001 — 2005
College Prep
Pure Storage August 2014 - Present
Google February 2014 - March 2015
Lexus August 2013 - March 2014
Wells Fargo April 2012 - May 2013
Lucky Dog Electronics September 2009 - March 2012
Skills
Sales, New Business Development, Marketing, CRM, Sales Process, Management, Sales Management, Storage Virtualization, Big Data, Account Management, Automotive, Customer Satisfaction, Process Improvement, Customer Retention, Profit
Education
Bellevue College 2011 — 2013
Associate of Arts (AA), Associate Degree in Business Administration
Centro Universitário Newton Paiva 2005 — 2008
Bachelor's degree, Economics
Universidad de Salamanca 2003 — 2003
Spanish
BMW of North America, LLC April 2014 - Present
Two Cents Project September 2010 - Present
Professor 2012 - 2015
Lexus April 2013 - 2014
Capital Adhesives Inc. February 2012 - May 2012
Casa Grande Chiropractic January 2009 - December 2011
Skills
Marketting, Networking, Promotions, Creative Strategy, Writing, Strategic Visionary, Social Entrepreneurship, Artistic Abilities, Music, Leadership, Organizational..., Nonprofits, Time Management, Customer Service, Social Media Marketing, Public Speaking, Social Media, Event Planning, Social Networking
Education
Oral Roberts University 2012 — 2014
Public Relations, Advertising, and Applied Communication
Central Arizona College
Associate of Arts
Lexus April 2014 - Present
Northwestern Mutual May 2013 - Present
JHJR Residential February 2011 - Present
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Teamwork, QuickBooks, Social Media, Data Entry, Spanish, English, Team Building, Public Speaking, Editing, OS X, System Administration
Education
Universidad del Rosario 2010 — 2010
California State University-Northridge
marketing, International Business/Trade/Commerce
Combover Studio February 2015 - Present
Self-Employed April 2010 - Present
Arrow September 2015 - September 2015
Lexus May 2015 - May 2015
Holy Road Productions May 2015 - May 2015
Ford April 2015 - April 2015
Press 1-2 Connect January 2015 - April 2015
TWINS PLUS TALENT November 2013 - December 2014
The Circle August 2014 - August 2014
ROOM collective March 2014 - July 2014
Skills
Photography, Photoshop, Editing, Social Media, Film, Cinematography, Digital Photography, Public Speaking, Research, Acting, Writing, Public Relations, Script Editing, Museums, History, Conflict Management, Networking, Lightroom, Celtx, Adobe Acrobat, Fashion Photography, Film Production, Digital Imaging, Story Editing, Creative Pitching, Microsoft Office, Video Production, Customer Service, Video Editing
Education
Capilano University 2013 — 2015
Motion Picture Arts, Filmmaking
Carleton University 2011 — 2012
Social Psychology
University of Ottawa / Université d'Ottawa 2009 — 2010
English Language and Literature, General
Los Angeles Jewish Home September 2015 - Present
Los Angeles Jewish Home June 2015 - July 2015
Global Human Services February 2015 - June 2015
Lexus September 2013 - May 2014
Caine & Weiner April 2013 - September 2013
La-Z-Boy June 2011 - March 2013
Skills
Customer Service, Sales, Microsoft Word, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Office, Spanish, Teamwork, Leadership, Healthcare, Organized Multi-tasker, Outcome focused, Nonprofits, Strategic Planning, Time Management, Research
Education
California State University-Northridge 2010 — 2015
Bachelor of Science (B.S), Health/Health Care Administration/Management with Minor in Gerontology
Reseda high school 2007 — 2010
High school diploma
Wells Fargo Advisors January 2015 - Present
Edward Jones September 2012 - January 2015
Lexus January 2012 - August 2012
Ford's Filling Station August 2009 - August 2012
Toyota Motor Sales May 2011 - December 2011
BLD Restaurant November 2007 - October 2009
Twining Laboratories September 2007 - March 2008
King Estate Winery May 2007 - September 2007
The City Nightclub August 2006 - September 2007
Cafe Lucky Noodle March 2006 - March 2007
Skills
Financial Analysis, Marketing Research, Social Media, Microsoft Office, Outstanding Customer..., PowerPoint, Word, Excel, Investments, Public Speaking
Education
California State University-Dominguez Hills 2010 — 2011
BA, Marketing, 3.95
Santa Monica College 2009 — 2010
Business Administration
University of Oregon 2002 — 2006
Theatre Arts
Lexus Western Area August 2012 - Present
Toyota Motor Sales March 2012 - August 2012
Toyota Motor Sales March 2011 - July 2012
Lexus June 2010 - March 2011
Lexus Central Area July 2008 - June 2010
Toyota Motor Sales, USA, Inc. August 2007 - July 2008
Skills
Advertising, Customer Service, Vehicles, Organizational..., Customer Satisfaction, Process Improvement, Cross-functional Team..., Continuous Improvement
Education
California State University-Fullerton - College of Business and Economics 1994 — 1996
Bachelor of Arts (B.A.), Marketing
Orange Coast College 1992 — 1995
Associate's degree, Business Administration and Management, General
Kansas City Designs (PHARMACEUTICAL PACKAGING COMPANY) September 2014 - Present
Studio10PR March 2014 - Present
Slake NYC (NIGHTCLUB) September 2013 - Present
Chic Happens (BOUTIQUE) June 2014 - September 2014
Pudgy Cake (BAKERY) June 2013 - January 2014
Webster Hall (NIGHTCLUB) January 2013 - May 2013
Lexus March 2012 - August 2012
Coach October 2010 - July 2011
Skills
Facebook, Social Networking, Microsoft Excel, Marketing, Social Media, Event Planning, Photography, Photoshop, Social Media Marketing, Illustrator, Fashion, PowerPoint, Higher Education, InDesign, Teaching, Mac, Microsoft Office, Styling, Blogging, Luxury Goods, Interior Design, Interviews, Fashion Design, Fashion Shows, fashion merchandising, Merchandising, Customer Service, Microsoft Word, Public Relations, Research, Public Speaking, Visual Merchandising
Education
LIM College 2012 — 2014
Bachelor of Arts (B.A.), General Sales, Merchandising and Related Marketing Operations, Senior
Bucks County Community College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Lexus September 2014 - Present
United States Air Force May 2008 - August 2013
United States Air Force July 2009 - September 2011
United States Air Force January 2007 - December 2007
United States Air Force August 1998 - October 2006
Education
Community College of the Air Force 2010 — 2012
Associate, Intelligence Studies and Technology
Defense Language Institute 1998 — 1999
Associate of Arts (AA)
Defense Language Institute 2003 — 2003
Diploma
Defense Language Institute 2012 — 2012
None
Airman Leadership School 2005 — 2005
Diploma
Romance Cryptologic Linguist (Spanish) 1999 — 1999
1N332A
BMW of North America, LLC June 2013 - July 2014
Fisker Automotive April 2012 - April 2013
Omitec Ltd July 2011 - April 2012
Lexus February 2009 - July 2011
Mira Costa College September 2010 - November 2010
Jaguar Land Rover July 2001 - February 2009
Skills
Vehicles, Automobile, Warranty, Automotive, Automotive Engineering, Electrical..., Woodworking, MIG welding, Information Technology, Automotive Repair, Automotive Restoration, Automotive Safety, Automotive Parts, Automotive Electronics, Fine Woodworking, Parts, Start-up Environment, Start-ups, Customer Satisfaction, HEV, DFMEA, Manufacturing, On-board Diagnostics, Powertrain, Technical Support, Fine Furniture, Bike Repair, Mountain Bike, Alignments, Hybrids, HVAC Controls, Water Treatment, Hazmat training, Hazmat Response, NVH, Toolbox, Bicycle Repair, Road Biking, Backpacking, Automotive Aftermarket, Electric Vehicles, Components, Aftersales, PPAP, Electronics, APQP
Education
California State University-Sacramento 2011 — 2011
Water Program
Saddleback College 2005 — 2009
California Smog License, Automotive Engineering Technology/Technician
Land Rover University 2002 — 2009
Technical degree, Automotive Engineering and Technology
Cuesta College 1995 — 1999
Associate's degree, Automotive
Park Place Jaguar and Lotus of Plano April 2012 - Present
Lexus August 2010 - April 2012
David Wilsons Ford of Orange August 1999 - April 2010
Skills
Automotive, Dealers, Profit, Vehicles, Automobile, Customer Retention, Customer Satisfaction, Sales Process, Sales Management, Marketing Strategy, Negotiation, Retail, Warranty, Parts, Reynolds, Customer Service, Dealer Management, Inventory Management, Sales Operations, B2B, Pricing, Selling, Purchasing, Market Planning, Sales, Account Management, Forecasting, Competitive Analysis, Automotive Repair, Automotive Sales..., Sales Presentations, Business Planning, New Business Development, Deal Closure, P&L, Team Building, Cold Calling, Direct Sales, Operations Management, CRM
Education
NADA Dealer Academy 2005 — 2006
General Manager, Dealership Operations
Cal State Fullerton 1991 — 1995
Public Relations/Image Management, Senior
California State University, Long Beach September 2015 - Present
Law Offices of Julia Sylva October 2014 - Present
Healthy Home Options 2014 - Present
California State University, Long Beach January 2015 - May 2015
Amazon August 2013 - May 2015
Lexus May 2014 - August 2014
Aquarium of the Pacific March 2012 - April 2014
Aquarium of the Pacific January 2013 - August 2013
Skills
Museums, History, Event Planning, Volunteer Management, Hospitality, Fundraising, Non-profits, Event Management, Microsoft Office, Community Outreach, Social Media, Customer Service, Research, Facebook, Public Speaking, Sales, Nonprofits, Data Entry, PowerPoint, Marketing, Social Media Marketing, Social Networking, Leadership, Time Management, Management, Teamwork, Public Relations, Spanish, Training, Communication, Microsoft Word, Microsoft Excel
Education
California State University-Long Beach 2011 — 2015
International Business, Senior
Beijing Jiaotong University
Short-Term Study Abroad
Living Spaces Furniture 2006 - 2011
JCPenney November 2006 - August 2008
Nissan North America January 2006 - April 2006
Lexus January 2005 - January 2006
Accor - Motel 6 March 2003 - December 2004
Education
Fashion Institute of Design & Merchandising 2003 — 2005
Associate of Arts (AA), Design and Visual Communications, General
UPS August 2014 - Present
UPS April 2014 - Present
Pasadena Humane Society & SPCA January 2013 - April 2014
UPS April 2012 - April 2014
UPS March 2006 - April 2012
UPS March 2004 - January 2006
Lexus January 2002 - March 2003
Skills
CSULA Certificate of..., CSULA Certificate of..., CSULA Certificate of..., Microsoft Word, Social Networking, Employee Relations, Outlook, Customer Service, Leadership, Training, Human Resources, Team Building, Recruiting, Event Planning, Public Speaking, Marketing, PowerPoint, Microsoft Excel
Education
California State University-Los Angeles
Bachelors, Business Administration Management: Human Resources
Pasadena City College 2003 — 2007
Associate Degree; Associates Degree, Arts; Science
Cathedral High School College Preparatory
Friends of Santiago November 2013 - Present
Lexus June 1995 - Present
Toyota Motor Sales October 2008 - July 2011
Lexus Western Area July 2004 - November 2009
Lexus June 1997 - June 2004
Lexus July 1995 - June 1997
Skills
Customer Service, Team Building, Microsoft Excel, Microsoft Office, Product Development, Operations Management, Lean Manufacturing, Process Improvement, Inventory Management, Team Leadership, Microsoft Word, Marketing, Sales, Project Planning, Account Management, Program Management, Communication, Retail, Customer Satisfaction, Training, Marketing Strategy, Vehicles, Continuous Improvement, Sales Management, Purchasing, Customer Retention, Forecasting, Profit, Cross-functional Team..., Sales Operations, Negotiation, Pricing, Parts, Business Planning, Leadership, Competitive Analysis, Manufacturing, Sales Process, Kaizen, Automobile, Logistics, Business Strategy, Strategy, Coaching, Six Sigma, Contract Negotiation, Automotive Aftermarket, Social Media, Market Research, Warranty
Education
Weber State University 1994 — 1995
Bachelor's degree, Automotive Engineering Technology/Technician
Brigham Young University 1993 — 1994
Mechanical Engineering
Ricks College 1989 — 1991
Associate of Arts (AA), Automotive Engineering Technology/Technician
Lexus June 2013 - Present
The Buckle June 2011 - November 2012
Skills
Customer Service, Leadership, Time Management, Determination
Education
Northern Arizona University 2012 — 2013
Bachelor of Science (BS), Biomedical Sciences, General
Chandler/Gilbert Community College 2011 — 2012
Bachelor of Science (BS), Biomedical Sciences, General
Geek Golf December 2007 - Present
Chuck's Custom Golf February 2000 - Present
Lexus March 1995 - August 2011
Skills
Golf Instruction, Golf, Golf Courses, Customer Service, Sponsorship, Sports Marketing, Merchandising
Education
Enterprise State Community College 1984 — 1986
A.A., Business
Lincoln High
Lexus of Glendale January 2011 - Present
Lexus October 2008 - January 2011
Mercedes Benz of Valencia September 2008 - January 2011
Toyota June 2007 - October 2008
Toyota of North Hollywood March 2003 - May 2007
Keyes Mazda April 1996 - March 2003
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Negotiation, Continuous Improvement, Manufacturing, Lean Manufacturing, Microsoft Excel, Strategic Planning, Product Development, Project Management, New Business Development, Sales, Team Building, Process Improvement, Vehicles, Management, Engineering, Customer Satisfaction
Education
California State University-Northridge 1987 — 1992
B.S, Electronic Engineering
Victoria's Secret June 2015 - Present
Cole Haan September 2014 - Present
Independent Contractor September 2014 - Present
Lexus September 2013 - August 2015
Saks Fifth Avenue June 2014 - June 2015
Calvin Klein 2013 - 2014
Calvin Klein Inc. 2012 - 2012
Tous 2010 - 2012
Adriano Goldschmied 2008 - 2010
Lush Cosmetics 2006 - 2008
Skills
Multilingual, Adobe Creative Suite, Vectorworks, Creative Direction, SketchUp, Window Displays, Logo Design, Project Coordination, Event Planning, Client Development, Online Social Networking, Bookkeeping, Retail Displays, Creative Writing, Visual Merchandising, Social Media, Photoshop, Fashion, Graphic Design, Merchandising, Retail, Marketing, Interior Design, Layout, Apparel, InDesign, Trend Forecasting, Trade Shows
Education
Fashion Institute of Technology 2013 — 2014
Bachelor of Science (B.S.), Advertising & Marketing Communications
Fashion Institute of Technology 2011 — 2013
Associate of Arts and Sciences (AAS), Visual Presentation & Exhibition Design
Fashion Institute of Technology 2009 — 2011
Associate in Applied Science (AAS), Fashion Merchandising Management
Lexus August 2015 - Present
Gap Inc. October 2013 - Present
Gap Inc. July 2013 - September 2013
Skills
Microsoft Office, Social Media, Photoshop, Illustrator, Customer Service, Event Planning, Management, Microsoft Excel, Microsoft Word, Nonprofits, Outlook, PowerPoint, Public Speaking, Research, Social Networking, Spanish, Communication, Highly motivated..., Proactive self-starter, Self-driven, Teamwork, Time Management
Education
California State University-Los Angeles 2010 — 2015
Bachelor's Degree, Television, Film and Media Studies
RealtyTrac June 2014 - Present
Source Interlink Media April 2011 - June 2014
Lexus May 2010 - October 2010
Kelley Blue Book August 2008 - February 2010
Boost Mobile June 2007 - August 2008
Kelley Blue Book September 2003 - June 2007
San Diego's Finest, Inc. September 2001 - July 2003
Indiqu/Mforma April 2000 - June 2001
Skills
Mobile Devices, Product Management, SEO, Competitive Analysis, Web 2.0, Automotive, Cross-functional Team..., Analytics, Email Marketing, Social Media Marketing, Agile Methodologies, Project Management, Marketing Strategy, Online Marketing, Digital Marketing, Scrum, Market Research, Product Development, Strategy, Marketing, PPC, B2B
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2003 — 2006
MBA, Business Administration
San Diego State University-California State University 1996 — 2000
BS, Business Administration
La Jolla High School 1992 — 1994
High School Diploma
Cadillac July 2015 - Present
Lexus October 2009 - June 2015
Toyota Motor Sales, USA, Inc. November 2005 - September 2009
Columbia University 2000 - 2005
Skills
Integrated Marketing, Segmentation, Customer Insight, Analytics, Marketing Strategy, Product Management, Qualitative Research, Strategic Planning, Product Marketing, Marketing, Brand Strategy, CRM, Strategy Development, Consumer Insights, Strategic Consulting, Marketing Research, Vendor Management, Automotive, Competitive Analysis, Consumer Behavior, Public Relations, Sociology, Teaching, Retail, Strategy, Advertising, Market Research
Education
Columbia University in the City of New York
PhD, Sociology
Columbia University in the City of New York
Master's Degree, Sociology
Wellesley College
BA, Sociology
Citizens Bank April 2015 - Present
ING Financial Partners January 2012 - April 2015
Lexus January 2012 - March 2012
WTS International September 2011 - January 2012
Sparkling Pools Services June 2005 - September 2011
Villeroy & Boch June 2010 - August 2010
Skills
Series 6, Investments, Securities, Microsoft Excel, Microsoft Office, Fixed Annuities, Product Management, Mutual Funds, Financial Analysis, Social Networking, Financial Modeling, Asset Allocation, Wealth Management, Investment Advisory, Series 65, Series 7, Financial Advisory, Finance, Retirement, Social Media Marketing, Customer Service, Interviews, Financial Planners, Financial Goals, Financial Services
Education
Bloomsburg University of Pennsylvania 2007 — 2011
BS Business Administration, Marketing major
Houghton Mifflin Harcourt May 2015 - Present
Lexus 2012 - 2014
Comcast Business Class 2011 - 2012
AT&T 2010 - 2011
Level (3) Communications 2008 - 2009
AT&T 1998 - 2008
Stewart and Associates, Inc. 1993 - 1998
Baxter International Inc. 1981 - 1993
Skills
Managed Services, Solution Selling, Cloud Computing, Contract Negotiation, Business Development, Territory Management, Pricing, Co-location, Unified Communications, Direct Sales, Account Management, Cold Calling, Telecommunications, Sales Operations, Selling
Education
North Central College 1990 — 1992
BA, Marketing, Finance
Elgin Community College 1979 — 1981
AA, General Business
Mary Kay Cosmetics January 1999 - Present
Lexus February 2012 - July 2013
Adecco Staffing 2011 - 2011
PROMED Personnel Services 2010 - 2010
Ajilon Professional Services 2010 - 2010
Davis Vision December 2007 - December 2009
Cablevision May 2005 - March 2008
Costco Wholesale January 1995 - January 2002
Taco Bell January 1994 - January 1995
Skills
Employee Relations, Deferred Compensation, Process Improvement, Time Management, Auditing, Leadership Development, Project Management, Analysis, Benefits Administration, Employee Benefits, Onboarding, Talent Acquisition, Sales, Customer Satisfaction, Internet Recruiting, Hiring, Customer Service, Screening, Coaching, Team Building, Background Checks, Cold Calling, Staffing Services, Temporary Staffing, College Recruiting, Applicant Tracking..., Benefits Negotiation, New Hire Orientations, Sourcing, Personnel Management, Temporary Placement, PeopleSoft, Job Descriptions, Recruiting, Human Resources, Interviews, HRIS, Social Networking, Career Counseling, Screening Resumes, Contract Recruitment, Recruitment Advertising, Resume Writing, HR Policies, Employee Training, Training, Sales Process, Customer Retention, Management, Leadership
Education
University of Phoenix
Bachelors Degree, Business/Human Resource Management, GPA 4.0
Alison Certified Online Learning 2014 — 2014
Diploma, Human Resources
Alison Certified Onine Learning 2014 — 2014
Certificate, Creating Meaning for Employees
Cornell University 2007 — 2008
Certificate, Completed, Human Resource Studies
Briarcliffe College 2011 — 2014
BBA, Management, Current GPA 3.75
Chubb Institute 2002 — 2002
Certificate, Graduated, Certified Network Engineer
Freeport High School
Lexus October 2012 - Present
Toyota Financial Services March 2011 - October 2012
Toyota September 2010 - March 2011
Skills
Customer Service, Customer Retention, Critical Thinking, Strategic Negotiations, Customer Follow-up, Creative Strategy, Customer Engagement, Public Speaking, Team Building, Automotive, Strategic Planning
Education
California State Polytechnic University-Pomona 2006 — 2010
Bachelor of Science (B.S.), Communications, concentration in Public Relations
Learning Safari Daycare, Preschool, and Kindergarten 2014 - Present
Strings4Strength 2013 - Present
Lexus June 2007 - March 2008
Skills
Legal Research, Legal Assistance, Lexis, Westlaw, Courts, Criminal Law, Family Law, Research, Document Review, Clerical Skills, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Editing, Customer Service, Sales, Switchboard, Cash Receipts, Inventory, Purchase Orders, Self Promotion, Sales Order Processing, Handmade Jewelry, Jewelry Design, Charity, Fundraising, Computer Proficiency, Sales Process, Automotive, Vehicles, Negotiation, Document Drafting, Customer Satisfaction, Team Building, Customer Retention
Education
Boston University School of Law 2011 — 2011
Toyota July 2012 - Present
Lexus March 2010 - July 2012
Toyota 2007 - March 2010
Skills
Vehicles, Automotive Repair, Parts, Powertrain, Automotive Electronics, Warranty, Customer Satisfaction, Continuous Improvement, Suspension, Manufacturing, Brake, Safety, Efficiency, Skilled Labor, Skilled Trades, Diagnostic, ASE Certified, Toyota Production System, Lexus, Private Pilot, Helicopters, Helicopter Operations, Aviation, Commercial Aviation, Civil Aviation, General Aviation, Aviation Regulations, Instrument Rating, Flight Training, ASE Master Certified, Automatic Transmission, HVAC
Education
Eastfield College
Lexus December 2014 - Present
National Ski Patrol October 2011 - Present
Toyota Motor Sales USA Inc. October 2012 - December 2014
Toyota Motor Sales April 2004 - October 2012
Toyota Motor Sales April 2001 - March 2004
Toyota Motor Sales July 1999 - March 2001
Around Back Cafe May 1994 - May 1999
Freelance Photographer 1994 - 1999
Toyota Motor Sales July 1997 - August 1998
Skills
Automotive, Automotive Aftermarket, Vehicles, Customer Satisfaction, Automobile, Customer Retention, Parts, Profit, Sales Operations, Dealer Management, Dealers, Sales Management, Competitive Analysis, Sales Process, Cross-functional Team..., Management, Training, Advertising, Inventory Management, Market Planning, Team Building, New Business Development, Marketing Strategy, Business Planning, Market Analysis, Marketing, Continuous Improvement, Business Strategy, Dealer Network..., Strategic Planning, Strategy, Kaizen, Leadership, Operations Management, Sales
Education
Northeastern University - Graduate School of Business Administration 2008 — 2010
MBA, Marketing
State University of New York College at Geneseo 1995 — 1999
Bachelor of Science (B.S.), Business Management
Hertz July 2014 - Present
TJX October 2012 - July 2014
Lexus June 2012 - September 2012
Hamilton Hardware Inc. 2006 - 2011
Skills
Customer Service, Time Management, Customer Satisfaction, PowerPoint, HRIS, Oracle, Microsoft Excel, Human Resources, Management, Microsoft Word, Microsoft Office, Employee Relations, Social Media, Social Networking, Performance Management, Interviews, Event Planning
Education
Boston College 2008 — 2012
Bachelor of Arts (BA), Human Development and minor in HR
Lexus November 2012 - Present
Xcite Advertising May 2012 - November 2012
Carters Retail 2009 - 2010
Skills
Adobe Acrobat, Microsoft Excel, Microsoft Word, Photography, PowerPoint
Education
Columbus State University 2008 — 2012
Bachelor's degree, Business Administration and Management, General
MTA - New York City Transit June 2013 - Present
Lexus July 2012 - June 2013
Systemax - Global Industrial Equipment November 2010 - June 2012
2009 - 2010 Mercury Solar Systems August 2009 - May 2010
Mercury Solar Systems September 2009 - March 2010
Global Computer Supplies August 2008 - September 2009
2008 - 2009 Global Computer April 2008 - August 2009
Data Storage Corporation January 2007 - May 2008
2008 Data Storage Corporation April 2007 - April 2008
Paisley Racing 2003 - 2005
Skills
Photovoltaics, Solar, Electrical, Word, Microsoft Office, Salesforce.com, Account Management, Energy, Outlook, Social Media, Renewable Energy, Solar Energy, Sales, Project Management, Leadership, Customer Service, B2B, Microsoft Word, Sales Operations, New Business Development, Retail, Team Building
Education
City University of New York 1998 — 2001
Associate of Arts and Sciences (AAS), Electro-Mechanical Engineering
New York College of Technology 1998 — 2001
A.A.S, Electromechanical Engineering Technology
Antigua Gramma School 1991 — 1996
Math, Physics, Technical Drafting, Building Technology, Geography, English Arts, Principles of Busin
Kelly Pipe Co. LLC April 2010 - Present
Lexus May 2009 - April 2010
Circuit City 2002 - 2009
Skills
Customer Service, Purchasing, Inventory Management, Sales, Sales Management, Logistics, Operations Management, Negotiation, Account Management, Team Building, Procurement, Contract Negotiation, New Business Development, Forecasting, Sales Operations
Education
California State University-Dominguez Hills 2008 — 2010
BS, Business Administration
Pasadena City College 2003 — 2008
AA, General
JetBlue Airways May 2015 - Present
Avon November 2012 - May 2015
Estee Lauder June 2010 - November 2012
Lexus September 2009 - May 2010
Skills
Product Development, Management, Business Process..., Strategic Sourcing, Cross-functional Team..., Supplier Negotiation, Continuous Improvement, Project Management, SAP, Cosmetics, Leadership, Sourcing, Emergent Leadership, SharePoint, Outsourcing, Purchasing, Cross Functional..., Excel, Ariba, Microsoft Excel, Personal Care, SAP BW, Microsoft Office 2007, Oracle Applications, General Administration, Supplier Development, Supply Chain, Global Sourcing, Strategic Partnerships, Beauty Industry, Spend Analysis, Luxury Goods, Supply Chain Management, Procurement, Indirect Sourcing, Marketing, Business Development, Business Strategy, Business Analysis, Strategy, Data Analysis, New Business Development, Change Management, eSourcing, Creative Strategy, Product Design, Process Improvement, Competitive Analysis, Microsoft Office
Education
Long Island University, C.W. Post Campus 2013 — 2014
Master of Business Administration (M.B.A.), Global Business Management & Marketing, 3.7/4.0
Dowling College
BBA, Management and Leadership, 3.8/4.0 Cum Laude
YP July 2014 - Present
Lexus April 2013 - July 2014
Kia Motors Corporation January 2013 - March 2013
SS Custom Tile April 2012 - September 2012
REMAX True Advantage April 2009 - April 2011
RLM Communications, Inc. November 2009 - December 2010
US Army October 2001 - January 2008
US Army April 1997 - October 2001
Skills
Digital Marketing, Account Management, Salesforce.com, Contract Management, Leadership, Referrals, Foreclosures, Short Sales, Real Estate, Loss Mitigation, Online Advertising, Lead Generation, Sales, Marketing, Advertising, Mobile Advertising, Social Media Marketing, Customer Retention, Customer Acquisition, SEO, SEM, Training, Selling, Customer Service, Google Adwords, Search Advertising, Direct Mail, Direct Mail Campaigns, Brand Awareness
Education
Strayer University (VA) 2012 — 2014
Bachelor of Business Administration (B.B.A.), Acquisitions and Contract Management, Graduate
Park University 2003 — 2005
Bachelor of Science degree, Business Administration (Marketing)
Florida Institute of Technology 1994 — 1996
Business Administration and Computer Science
Strayer University
Master of Business Administration (MBA), Organizational Leadership
CAP Funding Resources 2012 - Present
CAP Funding Resources 2012 - Present
Electronic Processing Solutions (EPS) February 2004 - December 2012
Lexus April 1998 - June 2002
Skills
Funding, Merchant Services, Small Business Lending, Factoring, Merchant Cash Advance, Customer Satisfaction, Manage Client..., Financial Services, Operations Management, Business Loans, Relationship Management, Credit Cards, Debit Cards, Commercial Lending, Mobile Payments, Mortgage Lending, Loans, E-payments, Electronic Payments, Finance, Payments, ACH, Credit, Payment Card Processing, Loan Origination, Credit Analysis, Cash Management, Payment Systems, Payment Gateways, Payment Industry, Transaction Processing, Treasury Management, Banking, Financial Risk, Acquiring, Mortgage Banking
Education
Business Informatics Center Inc 1988 — 1991
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
West Hempstead High School 1984 — 1987
Kia Motors America December 2014 - Present
Kia Motors America April 2014 - November 2014
Navistar Inc April 2010 - September 2013
Cooper Standard October 2009 - April 2010
Lexus August 2009 - September 2009
Nissan Motor Company 2006 - 2008
Jaguar Land Rover 2002 - 2005
Ford Motor Company 2001 - 2002
Ford Motor Company 1999 - 2001
Ford Motor Company 1995 - 1999
Skills
Automotive, Vehicles, Six Sigma, Customer Satisfaction, Parts, Product Development, Manufacturing, Cross-functional Team..., Customer Service, Leadership, Engineering, Customer Retention, Problem Solving, FMEA, Program Management, Warranty, Continuous Improvement, Product Management, Root Cause Analysis, Management, Sales, Pricing, Process Engineering, Technical Writing, Technical Training, Process Improvement, Testing, Product Launch, Quality Management, Team Leadership, Dealers, Automotive Aftermarket, Automotive Engineering, Purchasing, Dealer Management, Operations Management
Education
Belmont University 2006 — 2007
MBA, Business
Southern Illinois University, Carbondale 1992 — 1995
BS, Automotive Science
Nissan North America January 2015 - Present
BMW of North America, LLC January 2014 - June 2014
Lexus December 2013 - January 2014
Lexus July 2010 - December 2013
Lexus October 2005 - July 2010
Lexus February 2003 - October 2005
Toyota November 2001 - February 2003
Toyota Motor Sales January 2001 - November 2001
Skills
Sales Management, Automotive Aftermarket, Automotive, Vehicles, Automobile, Profit, Customer Retention, Customer Satisfaction, Dealers, Continuous Improvement, Warranty, Parts, Sales Process, Operations Management, Forecasting, Team Building, Sales, Sales Operations, Dealer Management, Management, Product Marketing, Strategy, Training, Leadership, Customer Experience, Marketing, Selling, Retail, Account Management, Automotive Repair, Reynolds, Pricing, Budgets, B2B, Competitive Analysis, Direct Sales, Cross-functional Team..., Sales Presentations, Market Planning, Purchasing, Inventory Management, Negotiation, Process Improvement, New Business Development, Automotive Parts, Business Planning, CRM, Market Analysis, Retail Automotive
Education
Georgia Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Global Business
Anderson University (SC) 1997 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lexus August 2013 - Present
Bill Jacobs Joliet March 2006 - August 2013
Cintas May 2004 - March 2006
Education
Eastern Illinois University 2001 — 2004
B.S., Marketing
Golden Gate Truck Center January 2011 - Present
Lexus January 2009 - January 2011
Toyota January 1992 - January 2009
Skills
Contract Negotiation, Account Management, Service Management, Process Improvement, Kaizen, Sales Management, Purchasing, Team Building, Customer Satisfaction, Continuous Improvement, New Business Development, Coaching, Sales, Direct Sales, Vendor Management, Automotive, Change Management, Management, Operations Management, Cross-functional Team...
Education
Napa Jr College 1990 — 1992
Associate of Science (AS), Automotive Engineering Technology/Technician
Arizona Automotive Institute 1989 — 1991
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
TMI
FUN in San Diego November 2010 - Present
Lexus April 2004 - June 2009
Skills
Hosting, Modeling, Marketing Management, Direct Sales, Angel Investing, Marketing, Social Media Marketing, Marketing Strategy, New Business Development, Business Development, Sales, Event Management, Customer Service, Sales Management, Negotiation, Public Relations, Social Networking, Entrepreneurship, Event Planning, Management, Team Building, Online Advertising, Marketing Communications, Online Marketing, Business Planning, Advertising, Start-ups, Small Business, Contract Negotiation, Selling, Leadership, Market Research, Lead Generation, Corporate Events, Social Media, Trade Shows, Email Marketing, Product Marketing, Account Management, Budgets, Digital Marketing, B2B, Salesforce.com, Marketing Research, CRM, SEO, Brand Development, Direct Marketing, Strategic Partnerships, Blogging
Education
Guangxi Teachers College
BA, Chinese Literature
Jaguar Land Rover September 2014 - Present
Jaguar Land Rover March 2011 - September 2014
Lexus August 2009 - March 2011
Toyota Motor Sales July 2005 - August 2009
Nissan North America July 2002 - July 2005
The Martin Agency January 2001 - July 2002
Land Rover May 1997 - January 2001
McCann Erickson July 1995 - May 1997
Mazda North American Operations July 1988 - September 1994
Bozell, Jacobs, Kenyon & Eckhardt September 1984 - July 1988
Skills
Management, Advertising, Automotive, Integrated Marketing, Creative Direction, Marketing Communications, Strategic Communications, Product Marketing, Cross-functional Team..., Digital Marketing, Brand Development, Online Advertising, Direct Marketing, Marketing, Marketing Strategy, Market Research, Digital Strategy, Interactive Marketing, Social Media Marketing, Brand Management, Public Relations, Competitive Analysis, Strategic Planning, Product Development
Education
Florida International University
BA, Marketing
Institute of Advanced Advertising Studies, AAAA/USC Graduate School of Business Administration
Bachelor of Business Administration, Marketing
Mikimoto 2009 - 2009
Eight Modern Gallery 2009 - 2009
Los Angeles County Museum of Art April 2008 - 2009
Arte & Cuoio 2006 - 2006
Lexus 2004 - 2006
Polo Ralph Lauren November 2002 - 2003
iDentify/The Beanstalk Group 2000 - 2003
Gucci 1996 - 2000
David H. Hundley Design 1986 - 1996
New Mexico Details 1987 - 1990
Skills
Museums, Retail, Event Management, Graphic Design, Creative Direction, Art Exhibitions, Photoshop, Art Direction, Brand Development, Advertising, Art, Trend, Furniture, Illustrator, Copywriting, Packaging, Marketing Communications, Social Media Marketing, Fashion, Creative Strategy, Illustration, Adobe Creative Suite, Corporate Branding, Photography
Education
Allgemeine Kunstgewerbeschule Basel, Switzerland 1970 — 1971
Post-Grad, Graphic Design
Brigham Young University 1968 — 1971
MFA, Graphic Design, Sculpture
Manchester College of Art and Design, Manchester, England 1969 — 1970
ADF, Graphic Design
Mercedes-Benz USA May 2013 - Present
Mercedes-Benz USA 2012 - 2013
Mercedes-Benz of Laguna Niguel 2010 - 2012
Mercedes-Benz USA 2007 - 2010
Mercedes-Benz USA 2003 - 2007
realtor.com 2000 - 2003
Lexus 1996 - 2000
Toyota USA 1995 - 1996
Skills
Leadership, Sales Management, Advertising, Sales Operations, Customer Satisfaction, Marketing, Brand Development, Business Development, Customer Retention, Process Improvement, Marketing Communications, Organizational..., Social Media, Sales, Management, Product Development, Customer Service, Competitive Analysis, Continuous Improvement, Online Marketing, New Business Development, Marketing Strategy, Presentation Skills, Team Building, CRM, Sales Process, Automotive
Education
California State University-Fullerton
Toyota December 2011 - Present
Scion 2009 - Present
Toyota Motor Sales, U.S.A., Inc. 2007 - Present
Scion 2007 - 2009
Lexus 2005 - 2007
APEX 2003 - 2004
Skills
Advertising, Event Planning, Digital Marketing, Integrated Marketing, Marketing Strategy, Marketing Communications, Automotive, Digital Strategy, Social Media Marketing, Marketing, Online Advertising, Competitive Analysis, Digital Media, Social Media, Market Research, Product Marketing, Interactive Marketing
Education
Fashion Institute of Design & Merchandising 2004 — 2005
Apparel Manufacturing
University of California, San Diego 1996 — 2000
Communications
Audi of America May 2012 - Present
Park Place Lexus April 2010 - April 2012
Sewell Automotive Companies June 2007 - May 2010
Meade Automotive September 2005 - August 2006
Meade Auto Group September 2003 - August 2006
Volkswagen of America, Inc. September 2000 - September 2003
Lexus October 1999 - October 2000
Lexus October 1998 - September 1999
Lexus Division of Toyota Motor Sales, USA, Inc. June 1991 - September 1998
Skills
Automotive Repair, Dealers, Customer Satisfaction, Vehicles, Automotive, Profit, Parts, Customer Retention, Warranty, Automotive Aftermarket, Automobile, ASE Certified, Sales Management, Retail, Marketing Strategy, Automotive Parts, Marketing, Management, Aftersales, Dealer Management, Sales Process, Sales, Operations Management, Sales Operations, Chassis, Powertrain, Brake, Product Management, Forecasting, Negotiation, Automotive Engineering, Team Building, B2B, Fleet Management, New Business Development, Process Improvement, Advertising, Pricing, Customer Experience, Continuous Improvement, Purchasing, Automotive Electronics, Reynolds, Suspension, Budgets, Inventory Management, Steering, Tires, Motorsports, Spare Parts
Education
Ferris State University 1987 — 1991
B.S. Automotive Management, Automotive
Michigan State University
Santa Fe Motor Sports November 2013 - January 2014
Fidelity Investments September 2012 - October 2013
Farmers Insurance November 2010 - August 2011
Yamaha Motor Corporation, USA June 2007 - March 2010
Fox Automotive Group/Suburban Imports April 2006 - May 2007
Volkswagen of America, Inc. June 2005 - December 2005
Volkswagen of America, Inc. January 2002 - May 2005
Volkswagen of America, Inc May 1997 - December 2001
Lexus January 1995 - June 1995
Lexus March 1991 - December 1994
Skills
Vehicles, Problem Solving, Customer Relations, Automobile, Coaching, Competitive Analysis, Continuous Improvement, Word, Sales Operations, Microsoft Word, Parts, Purchasing, Customer Retention, Marketing Strategy, Management, Sales, Automotive, Customer Satisfaction, Product Development, Process Improvement, Automotive Aftermarket, Customer Service, Dealers, Business Planning, Dealer Management, Profit, Negotiation, Sales Management, Inventory Management, Retail, Strategic Planning, Leadership, Budgets, New Business Development, Operations Management, Team Leadership, Forecasting, Team Building, Market Planning, B2B, Training, Marketing, Product Marketing, Call Centers, Customer Experience
Education
California State University-San Bernardino
Bachelor of Arts, Business Administration/Marketing
Riverside Community College
Associate of Arts, Motorcycle Technology
Lexus March 2013 - Present
Toyota September 2009 - February 2013
Skills
Customer Relations, Budgeting, Strategic Planning, Account Management, Credit Counselling, Credit, Budgets, Customer Service, Positive Energy, Enjoy Working with...
Education
Mount Saint Vincent University 2004 — 2006
BA, Public Relations
Acadia University 1999 — 2003
BA, Education Undergrad
First Evangelical Free Church of Fullerton September 2001 - Present
Fullerton First United Methodist Church May 2002 - Present
Close To My Heart 1995 - 2002
Toyota Motor Sales and Marketing 1996 - 1997
Lexus Corporation 1994 - 1996
Lexus 1992 - 1994
Toyota Motor Sales and Marketing January 1990 - 1992
Skills
Curriculum Design
Education
California State University-Fullerton 1985 — 1990
Bachelor of Arts (BA), Speech Communications
Trang Hamm Company November 2010 - Present
smart center Portland :: smart center Denver :: Kuni Collision Center October 2007 - November 2010
Kuni Automotive July 2003 - October 2007
Toyota Motor Sales September 2002 - July 2003
Lexus July 1998 - September 2002
Skills
Networking, Marketing Strategy, Social Media, Social Media Marketing, Marketing, Training, Social Networking, Customer Satisfaction, Entrepreneurship, Start-ups, Project Management, Facebook, Email Marketing, Retail, PPC, SEO, Account Management, Automotive, Management, Negotiation, Team Leadership, Leadership, Operations Management, Process Improvement, Sales, Online Marketing, New Business Development, Strategic Planning, Competitive Analysis, Newsletters, Customer Service, Microsoft Office, Online Advertising, Sales Management, Leadership Development, Business Strategy, Team Building, Budgets, Business Development, Public Relations, Advertising, Recruiting, Small Business, Creative Direction, Microsoft Excel, CRM, Digital Marketing, Coaching, Event Planning, Project Planning
Education
California State University-Long Beach
Master Degree, Sports Marketing
Gonzaga University
Bachelors Degree, Sports Marketing
Blasting News August 2015 - Present
Lexus 1989 - Present
Rainbow Gay Pride Flag August 1974 - Present
CNN June 1980 - Present
Google September 1998 - Present
Facebook February 2004 - Present
The Only Non-Disabled Savant in All of Existence October 1965 - Present
Of Jesus Christ, Daisaku Ikeda, King George III & VI, Martin Luther King, Jr., Tom Cruise, etc. October 1965 - Present
Of Prince William, Prince Harry, Angelina Jolie Pitt, etc. August 1958 - Present
Central Intelligence Agency December 1964 - Present
Skills
Microsoft Office, Public Relations, Social Media, Project Management, Event Planning, Social Media Marketing, Public Speaking, Marketing Strategy, Business Strategy, Social Networking
Education
Augusta Technical College 2015 — 2015
No Degree, Computer Programming, NO GPA
Santa Monica College 1992 — 2006
No Degree, Computer Science, 3.9 GPA
Psychic Horizons 1996 — 1997
Six Month Apprentice Certificate, Clairvoyance Training, NO GPA
Napa Valley College 1996 — 1996
No Degree, Music, 4.0 GPA
Columbia University in the City of New York 1987 — 1989
No Degree, English, 3.6 GPA
Lee Strasberg Theatre Institute 1984 — 1984
No Certificate, Theater Arts, NO GPA
Mercer County Community College 1984 — 1984
No Degree, Theater, 0.0 GPA
Princeton High School 1980 — 1983
GED, College Prepatory, 0.0 GPA
Moët Hennessy USA December 2014 - Present
Rémy Cointreau USA September 2013 - December 2014
Rémy Cointreau USA August 2012 - December 2014
Lexus July 2007 - June 2014
Quality Medical Constultants June 2010 - August 2013
Malaria Griots January 2012 - January 2013
Professional Solutions Home Health August 2010 - January 2012
Westland Home Care Services January 2008 - June 2010
Skills
Healthcare Consulting, Healthcare Information..., Healthcare Analytics, Medicare/Medicaid..., Licensing, Hospice, Palliative Care, Business Strategy, Business Development, Spokesperson, Media Relations, Revenue Forecasting, Medical Billing, Critical Infrastructure, Income Statement, Product Marketing, Market Research, Event Management, Corporate Events, Events Organisation, Event Producing, Live Events, Hosting, Hosting Events, Brand Development, Brand Management, Corporate Branding, B2B Marketing, B2C marketing, Contract Negotiation, New Business Development, Nationalism, Public Speaking, Ear Prompter, Teleprompter, Bugeting, ROI Management, Manage Client..., Client/server, Client Development, Client Liaison, Supervisory Experience, Supervisory Skills, Supervisory Management, Healthcare Management, B2B, Budgets, Trade Shows, Management, Sponsorship
Education
Florida International University 2003 — 2004
Bachelor's degree, Business Administration and Management, General
University of Florida 2000 — 2004
Bachelor of Science (BS & BA), Construction Management & Business Administration
Martin Luther King Jr. Middle School August 2015 - Present
Veritiv January 2015 - Present
Grainger September 2012 - January 2015
Redstone Marketing August 2011 - October 2012
Palm Medical Group November 2010 - August 2012
Dicicco's Italian Restaurant October 2008 - December 2010
Lexus June 2010 - November 2010
The Vip Card March 2010 - May 2010
The Collegian, Fresno State August 2008 - March 2010
City of Fresno July 2007 - October 2008
Skills
Cold Calling, Marketing Communications, Sales Process, Sales Operations, Solution Selling, Outside Sales, CRM, Key Account Development, Social Networking, Market Research, Sales Management, Leadership, Trade Shows, Sales, Customer Service, Lead Generation, Contract Negotiation, Customer Retention, Marketing Strategy, Salesforce.com, Account Management, Direct Sales, Negotiation, Retail, Direct Marketing, Sales Presentations, B2B, Online Advertising, New Business Development, Email Marketing, Marketing, Advertising, Advertising Sales, Brand Awareness, Brand Management, Business Development, Cross-functional Team..., Digital Marketing, Facebook, Integrated Marketing, Inventory Management, Management, Online Marketing, Public Relations, Social Media, Social Media Marketing, Strategic Planning, Team Building, Team Leadership, Microsoft Office
Education
California State University, Fresno 2006 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Yosemite High School 2002 — 2006
yes, Mass Communication/Media Studies
AXA Advisors June 2015 - August 2015
Prime - An American Kitchen and Bar May 2014 - July 2014
Lexus December 2013 - January 2014
Sweats Appeal Ltd June 2009 - November 2011
Skills
Social Skills, Leadership, Marketing, Social Media, Social Media Marketing, Microsoft Excel, Management, Microsoft Office, PowerPoint, Public Speaking, Research, Microsoft Word, Project Management, Strategic Planning, Sales, Customer Service, Communication, Team Building, Team Leadership
Education
University of Delaware - Lerner College of Business and Economics 2013 — 2016
Business Administration and Management, General, 3.8 GPA
Fairfield University 2012 — 2013
Business, Management, Marketing, and Related Support Services
St. Anthonys High School 2008 — 2012
Company SEA January 2015 - Present
Lexus January 2009 - Present
Link Recreational January 2001 - August 2008
Morries Automotive group September 1996 - August 2000
Hawkes Marine January 1982 - September 1996
Skills
Sales Management, Customer Service, Negotiation, Retail, Inventory Management, Boating, Boat, Advertising, Sales, Maritime, Manufacturing, Budget, Budgets, Sales Process, Purchasing, Automotive, Warranty, Operations Management, New Business Development, Account Management, Sales Operations, Vehicles, Leadership, Automobile, Selling, Customer Satisfaction, Dealer Management, Automotive Aftermarket, Parts, Profit, Automotive Repair, Dealers, Team Building, Customer Retention, Gross Profit
Education
HTC 1971 — 1973
Automotive Engineering
Ramsey College
Buisness
MAR Quality Protection September 2015 - Present
Lexus October 2013 - Present
Toyota Motor Corporation August 2012 - October 2013
Bridgestone August 2006 - August 2012
Skills
Management, ASE Certified, Lexus Service..., Lexus Survey Essentials..., Leadership, Customer Satisfaction, Customer Retention, Customer Service, Team Building, Inventory Management, Automotive, Profit, Retail, Sales, Sales Management, Vehicles
Education
California State University-East Bay 2007 — 2011
Bachelor's Degree, Business Administration and Management, General
Academy of Art University July 2014 - May 2015
Lexus June 2011 - June 2014
Peugeot November 2009 - February 2011
Phoenix New Media July 2009 - September 2009
Skills
Public Relations, Marketing, Advertising, English, Integrated Marketing, Marketing Communications, Corporate Communications, Business Development, Social Media..., Management, Social Media, Strategy
Education
Communication University of China 2008 — 2011
Master, Advertising, GPA: 3.5/4.0
Shanxi Normal University 2004 — 2008
Bachelor of Arts (B.A.), English
The Capital Grille September 2015 - Present
Fairytale Entertainment November 2014 - September 2015
Micro Focus June 2014 - November 2014
Micro Focus April 2014 - June 2014
Lexus August 2013 - April 2014
The Capital Grille September 2008 - July 2013
Capital Grille September 2008 - July 2013
Olive Garden January 2006 - August 2008
Tommy Hilfiger January 2004 - December 2005
Roger's Pet Care January 1998 - January 2003
Skills
Leadership, Sales, Marketing, Customer Service, Restaurants, Sales Operations, Customer Satisfaction, Hiring, Social Media Marketing, Time Management, Team Leadership, Hospitality Management, Catering, Event Planning, Process Scheduler, Bartending, Microsoft Office, Food Service, Food, Social Networking, Hospitality Industry, Microsoft Word, Microsoft Excel, Menu Development, Event Management, P&L, Restaurant Management, Inventory Management, Food & Beverage, Income Statement, Sales Process, Budgets, Retail, Business Development, New Restaurant Openings, Advertising Sales, Inside Sales, Scheduling, Inventory Control, Wine Sales, Wine Pairing, Customer Relations, World History, Travel, Basketball, Budgeting, Email, Account Planning, Training, Management
Education
Edison College 2008 — 2012
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Edison Community College 2006 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
2008: Olive Garden Foundations of Leadership Management Training 2008 — 2009
Associates Degree; Bachelors Degree, Business Management; Business Management
2005: High school 2002 — 2005
High School Diploma, Grad
Lexus February 2015 - Present
AVivirLA.com January 2015 - Present
COFEM January 2013 - January 2015
Mobile News Incubator Fellowship May 2012 - May 2013
MundoFox December 2012 - February 2013
Univision Communications Inc. September 2012 - January 2013
Trojan Vision Television August 2012 - December 2012
Neon Tommy January 2011 - December 2012
Padrisimo Magazine March 2010 - August 2012
Santa Clara University September 2006 - September 2009
Skills
Press Releases, Storytelling, Social Media, Broadcast Journalism, Television, Journalism, Broadcast, Interviews, Spanish, News Writing, Nonprofits, Feature Articles, New Media, Magazines, Entertainment, Multimedia, Voice Over, Fundraising, Video Production, Video Editing, Avid, Final Cut Pro, AP Style, Breaking News, Grants, PowerPoint, Communication, Microsoft Excel, Microsoft Word, Audacity, PeopleSoft, Grant Writing, Certified Grant Writer, WordPress, Media Advisory, Events, Guest Booking, Investigative Reporting, Grantsmanship, Mobile Communications, Communication Skills, Feature Writing, Hosting, Teleprompter, Organizational..., Sponsorship, Company Newsletter, User Management, Yammer
Education
University of Southern California 2010 — 2012
Master's degree, Broadcast Journalism
Santa Clara University 2005 — 2009
Bachelor's degree, Communication
American University 2008 — 2008
Washington Semester Program, Journalism
Brown & Brown of Florida Inc. September 2015 - Present
Victory Casino Cruises November 2014 - May 2015
Havas Edge August 2014 - November 2014
BMW of Encinitas December 2013 - July 2014
Victory Casino Cruises June 2011 - November 2013
The Four One Group February 2010 - July 2011
Lexus October 2009 - February 2010
Skills
Inventory Management, Teamwork, Detail Orientation, Organizational..., Situational Leadership, Outstanding Customer..., Retail Packaging, Training Coordination, Computer Literate, Language Skills, Typing, Employee Loyalty, Customer Service, Microsoft Excel, Microsoft Applications, Communication, Problem Solving, Grace Under Pressure, Close Attention to..., Extrovert, Training, Negotiation, Time Management, Marketing Strategy, Team Building, Windows, Advertising, Public Relations, Social Media, Social Media Marketing, Customer Satisfaction, Customer Retention, Television, Event Management, Music Industry, Email Marketing, Online Advertising, Entertainment, Hospitality
Education
Full Sail University
Bachelor's degree, Music Business, 3.5
Eastern Florida State College
Associate of Arts (AA), 3.5
MIHS
High School Diploma
Lexus February 2013 - May 2014
Munch Group LLC March 2012 - January 2013
Breakaway Sports January 2008 - August 2008
Education
University of Denver 2007 — 2011
Associate’s Degree, International Relations and National Security Studies
Bellevue College 2011 — 2012
Associate’s Degree, Computer Science
School of Visual Concepts 2014 — 2015
Graphic Design
Lexus August 2015 - Present
Abercrombie & Fitch February 2014 - August 2015
TCT STAINLESS STEEL, INC. May 2013 - July 2013
Skills
Training, Marketing, Leadership Development, Social Media, Customer Service, Social Networking, Apparel, Microsoft Excel, Higher Education, Teaching, Event Planning, Fundraising, Student Development, PowerPoint, Leadership
Education
Howard University 2015 — 2017
Master of Business Administration (M.B.A.), Executive Education
Cumberland University 2011 — 2013
Bachelor of Business Administration (BBA), Finance and Marketing
Georgian College
OMVIC Certification
Centerra Group March 2015 - Present
Colley Ford October 2014 - March 2015
Lexus December 2009 - October 2014
Skills
Customer Service, Continuous Improvement, Automotive, Customer Satisfaction, Sales, Marketing, Inventory Management, Vehicles, Customer Retention, Automobile, Parts, Automotive Aftermarket, Dealers, Profit, Purchasing
Education
Chaffey College
Radio and Television Broadcasting Technology/Technician
Imperio Nissan October 2014 - Present
Imperio Nissan July 2014 - Present
Lexus November 2013 - July 2014
Lexus September 2013 - January 2014
Skills
Automotive, Customer Service, Microsoft Excel, Microsoft Office, Excel, PowerPoint, Marketing, Sales, Team Building, Training, Communication, Work Ethic, Budgets, Finance, Management, Vehicles, Strategic Planning, Customer Satisfaction
Education
Berkeley College 2010 — 2013
Bachelor of Science Degree, Management
Berkeley College- Woodland Park 2010 — 2013
BBA, Management/entrepreneurship
Various Projects June 2000 - Present
Various Companies January 2000 - Present
Prana Yoga Therapy September 2014 - Present
Various Projects June 2000 - Present
Automatik / Lexus College March 2013 - August 2013
Apex Events, LLC (DBA Apex Performance) / Lexus College January 2010 - December 2012
Lexus August 2006 - June 2011
Lincoln Mercury September 2004 - June 2006
Saab Automobile AB August 2002 - June 2003
Various Companies 1995 - 1999
Skills
Television, Voice Over, Presenter, Corporate Training, Teleprompter, Film, Commercials, Documentaries, Marketing, Social Media Marketing, Spokesperson, Public Relations, Event Management, Corporate Events, Video Production, Entertainment, Video, Integrated Marketing, Relationship Marketing, Advertising, New Media, Live Events, Trade Shows, Digital Marketing, Digital Media, Marketing Communications, Production Managment, Radio
Education
East Carolina University
BA, Communication
Loyola Marymount University
Yoga Therapy Rx, Level III
Grede Holdings LLC September 2014 - Present
Grede Holdings LLC March 2010 - September 2014
Wackenhut September 2008 - November 2009
Lexus November 2007 - September 2008
Grede Holdings LLC August 2005 - November 2007
U.S. Bank March 2003 - July 2005
Skills
Continuous Improvement, 5S, Manufacturing, Machine Tools, Forklift Operator, Machining, Heat Treatment, ISO, Kaizen, Manufacturing..., PPAP, Materials, Kanban, Automotive, Supplier Quality, Leadership, Management, Microsoft Excel, Microsoft Word, Root Cause Analysis, Research, Time Management, Process Improvement, Training, Team Building, Outlook, Public Speaking, Customer Service, Six Sigma, Logistics, Social Media, Teamwork, Team Leadership, Social Networking, Marketing Strategy, Sales, Data Entry, Inventory Management, Supply Chain Management, Forklift Operation
Education
Brown College 2007 — 2008
Criminal Justice and Corrections
Fresno City College 1999 — 2000
General Studies
WEAR January 2011 - Present
Edmonton Dragon Boat Racing Club January 2011 - Present
Shanahan's March 2014 - January 2015
eQube Technology and Software Inc June 2013 - December 2013
Lexus June 2011 - June 2012
Shaw Communications March 2008 - March 2010
Shaw Communications INC March 2008 - March 2010
Skills
Event Planning, Management, Project Management, Team Building, Event Management, Negotiation, Microsoft Office, Accounting, Marketing, Training, Data Modeling, Process Improvement, Photography, Photoshop, Event Photography, Customer Service, Customer Relations, Public Speaking, Social Media, Time Management, Leadership
Education
N.A.I.T. 2012 — 2013
Business Anaylist, Business
Cheonggang Academy
Lexus October 2005 - Present
Adecco November 2002 - October 2005
Toyota Motor Credit Corporation 2005 - 2005
Bryan Career College 1996 - 1998
Skills
Customer Service, Employee Relations, Human Resources, Recruiting, Team Building, Writing, Marketing, Change Management, Microsoft Excel, Time Management, Training, Customer Retention, Customer Satisfaction, Social Media, Interviews, Process Improvement
Education
Belmont University 2009 — 2010
Bachelor of Science, English & Psychology
Nationwide Insurance August 2015 - Present
Underground Photography and Imaging 2012 - Present
Lexus October 2014 - August 2015
Toy Barn Performance Center March 2012 - October 2014
Midwestern Auto Group May 2010 - March 2012
BMW Group January 2009 - January 2010
Skills
ASE Certified, Advanced Level..., BMW, Land Rover, Hybrids, Alternative Fuels, Microsoft Office, Dealer Track, Electrical..., On-board Diagnostics, Lamborghini, Ferrari, Mercedes-Benz, Factory Trained, OEMs, Audi, European Experience, Mopar, Service Advising, Communication, Customer Service, Organization, Close Attention to..., Auto Detailing, Determined to Succeed, Persistence, Goal Oriented, Leadership, Team Leadership, Creative Strategy, Problem Solving, Troubleshooting, Customer Satisfaction, Fast-paced, Automotive Aftermarket, Powertrain, Brake, Parts, Suspension, Reynolds, Steering, Vehicle Maintenance, Customer-focused Service, Sales Process, Customer Retention, Automotive, Vehicles, Automobile, Team Building, Automotive Repair
Education
Columbus State 2011 — 2016
Associate's degree, Applied Business Management
Ohio Technical College 2007 — 2009
Complete Automotive Technology with Alternative Fuels and High Performance, BMW STEP Factory Training
Cuyahoga Valley Career Center 2005 — 2007
Diploma, Complete Automotive Technology
Lexus November 2014 - Present
Toyota USA 2004 - October 2014
Toyota USA 2001 - 2004
Toyota USA 1999 - 2001
Toyota USA 1995 - 1999
Toyota USA 1994 - 1995
Toyota USA 1990 - 1994
Toyota USA 1989 - 1990
Skills
Automotive, Corporate Communications, Marketing, Media Relations, Marketing Communications, Social Media, Competitive Analysis, Public Relations, Product Marketing, Marketing Strategy, Integrated Marketing, Digital Marketing, Email Marketing, Media Planning, B2B, Online Advertising, Social Media Marketing, Advertising, Vehicles, Strategic Planning, Internal Communications, Marketing Management, Product Launch, Strategy, SEO, Digital Media, Digital Strategy, Copywriting, Brand Management, Brand Development, Strategic Communications, Social Networking, Press Releases, Online Marketing, Event Management
Education
California State University-Los Angeles 1986 — 1989
Bachelor of Science (B.S.), Automobile/Automotive Mechanics Technology/Technician
College of Alameda 1984 — 1986
Associate of Science (AS), Automobile/Automotive Mechanics Technology/Technician
Nike April 2015 - Present
Nike January 2014 - March 2015
EY October 2008 - January 2014
Cal Poly State University September 2007 - July 2008
Cal Poly State University January 2008 - June 2008
EY July 2007 - August 2007
Cal Poly State University September 2005 - June 2007
Lexus June 2006 - August 2006
Skills
Microsoft Excel, Tax Compliance, Income Tax Provision, Income Tax, Accounting, Microsoft Office, Financial Accounting, Tax Accounting, Financial Reporting, Auditing, Corporate Tax, Tax Research, US GAAP, GAAP, Internal Controls, Sarbanes-Oxley Act, SEC filings
Education
California Polytechnic State University-San Luis Obispo 2004 — 2008
BS, Public Accounting & Financial Management
Republic Communications December 2014 - 2015
MMG 2012 - 2014
Aston Martin June 2009 - December 2012
Mullen Lowe US 2007 - 2009
Toyota Motor Sales USA 2006 - 2007
Lexus 2003 - 2006
Toyota Motor Corporation 2001 - 2003
Brumos Automotive 1999 - 2001
Mercedes-Benz USA 1993 - 1999
Mercedes-Benz USA 1989 - 1993
Skills
Public Relations, Marketing Communications, Integrated Marketing, Manufacturing, Automotive, Strategy, Competitive Analysis, Lead Generation, Marketing, Marketing Strategy, Marketing Management, New Business Development, CRM, Strategic Planning, Brand Management, Product Development, Advertising, Start-ups, Online Marketing, Brand Development, Email Marketing, Digital Media, Account Management, Product Management, Customer Retention, Digital Marketing, Event Management, Direct Marketing, Corporate Communications, Mobile Marketing, B2B, Digital Strategy, Retail, Online Advertising, Marketing Research, Sales Operations, Customer Service, Market Planning, Business Strategy, Event Planning, Market Research, Web Analytics, Change Management, ROMI, Change Leadership, ROI Accountability, Strategy Development, Promotions, Contract Negotiation, P&L Analysis
Education
American University - Kogod School of Business 1983 — 1986
Master of Science, Public Relations Management
American University 1980 — 1983
Bachelor of Arts, American History
Mercer University 1979 — 1980
Bachelor of Arts (B.A.), Business, Economics, History
Medicine Chest Pharmacies October 2010 - February 2011
Shriners Hospitals for Children August 2008 - March 2009
Walgreens January 2008 - July 2008
Lexus August 2007 - January 2008
United Space Alliance August 2006 - August 2007
Genesys Works May 2006 - August 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Teamwork, Microsoft Word, Time Management, Data Entry, Sales, Bilingual, Problem Solving, Human Resources, Event Planning, Training, Team Building, Leadership, Leadership Development, Research, Program Management
Education
Texas A&M University–Central Texas 2015 — 2017
Master of Science (M.S.), Management and Leadership
Texas A&M University–Central Texas 2014 — 2015
Bachelor of Business Administration (BBA), Human Resources Management, 3.63 GPA
Central Texas College 2012 — 2013
Associate of Science (AS), Business Administration
San Jacinto College 2007 — 2008
Certification, Pharmacy Technician
Lexus June 2015 - Present
CPM June 2009 - May 2015
Skills
Management, Bookkeeping, Balance Sheet, Budgets, Accounts..., Financial Accounting, Sales
Education
Auburn University at Montgomery 2010 — 2015
Bachelor of Science in Business Administration, Accounting and Finance, 3.0
Prattville Christian Academy 2006 — 2010
High School Diploma
Toyota USA October 2014 - Present
Toyota USA June 2013 - October 2014
Toyota USA January 2013 - June 2013
Lexus September 2010 - January 2013
Lexus May 2008 - September 2010
Toyota USA July 2007 - May 2008
Toyota USA May 2006 - July 2007
Toyota USA November 2005 - May 2006
Toyota USA June 2005 - November 2005
California State University, Long Beach August 2002 - July 2004
Skills
Sales Management, Corporate Communications, Public Speaking, Marketing, Customer Satisfaction, Marketing Strategy, Budgets, Automotive, Negotiation, Social Media, Account Management, Strategic Planning, Customer Service, Sales, Public Relations, Leadership Development, Management, New Business Development, Vehicles, Customer Retention, Team Building, Sales Process, Automobile, Profit, Sales Operations, Dealers, Continuous Improvement, Process Improvement, Warranty, Forecasting, Leadership, Operations Management, Cross-functional Team..., Training, Team Leadership, Kaizen, Vendor Management, Teamwork, Vendor Relationship..., Event Management, Budget Management, Incentive Programs, Team Motivation, Budget Forecasts, 3rd Party Relationships, Event Planning, Incentive Travel, Party Planning, Competitive Analysis
Education
California State University-Long Beach 2001 — 2005
Bachelor of Science, Business Management
California State University-Long Beach - College of Business Administration 2001 — 2005
Bachelor's degree, Business Administration, Management and Operations
Lexus March 2012 - Present
Bean Tree Learning Center August 2011 - January 2012
Best EDU Center July 2011 - August 2011
4 C'S Child Development Center August 2010 - January 2011
Spectrum Schools- San Jose, CA August 2008 - June 2010
Melmark School December 2007 - June 2008
Creative Day School April 2003 - August 2003
Wilmington Country Club May 2000 - January 2002
Skills
Music Production, Teaching, Music Licensing, Research, Lesson Planning, Special Education, Elementary Education, Writing, Social Networking, Advertising, Sales, Editing, Leadership, Marketing Strategy, Classroom, Marketing, Customer Service, Event Planning, Account Management
Education
Elon University 2001 — 2006
B.A., Elementary Education; Psychology
Trinity-Pawling School 1998 — 2001
HS, High School: Founder's League Boarding School
Toyota Financial Services February 2013 - Present
Toyota Financial Services June 2012 - February 2013
Toyota Financial Services November 2009 - June 2012
FDI International 2006 - 2008
Lexus August 2005 - February 2007
AT&T Wireless 2000 - 2004
AT&T 1999 - 2004
Skills
Skilled Communicator, Leader of Teams, Motivator, Process Improvement, Team Building, Customer Satisfaction, Coaching, Customer Service, Call Center, Training, Customer Retention, Strategic Planning, Vendor Management, Public Speaking, Leadership, Cross-functional Team..., Change Management, Leadership Development, Team Leadership, Motivation, Access, Inventory Management, Call Centers, Business Process..., Time Management, Forecasting, Negotiation, Human Resources, Organizational..., Analysis, Management, Customer Experience, Software Documentation, CRM, Employee Training, Business Analysis, Risk Management, Operations Management, Recruiting, Budgets, Account Management, Project Management, Sales Management, Workshop Facilitation, Program Management, Strategy, Employee Relations, Training Delivery, Data Analysis, Quality Assurance
Education
Azusa Pacific University 2006 — 2012
BS, Organizational Leadership
Cal State Fullerton 1991 — 1996
Biology
Chico State College of Business August 2015 - Present
Business, IT, & SAP Career Fair Director April 2015 - Present
Knockout Collision Repair March 2015 - Present
Lexus June 2013 - August 2014
Duncan Printing Company June 2012 - September 2012
Barristers Nursery and Garden Center February 2012 - May 2012
Skills
Customer Service, Sales, Cold Calling, Outside Sales, Leadership, Microsoft Office, Public Speaking, Management, Microsoft Excel, Time Management, Microsoft Word, Event Planning, PowerPoint, Social Media, Social Networking, Teamwork, Team Building, Exercises, Sales Management, Customer Satisfaction
Education
California State University-Chico 2014 — 2016
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Toyota October 2011 - Present
Lexus April 2011 - October 2011
Lexus July 2010 - April 2011
Toyota September 2007 - July 2010
Toyota of Hollywood April 2005 - December 2006
Skills
Inventory Management, Vehicles, Customer Service, Automotive, Customer Satisfaction, Microsoft Office, Marketing, Analysis, Training, Sales, Program Management, Social Networking, Automobile, Management, Dealers, Social Media, Operations Management, Customer Retention, Sales Management, Account Management, Contract Negotiation, Process Improvement
Education
El Camino College 2008 — 2009
Business Administration, Management and Operations
Glendale Community College 2003 — 2005
Business Administration and Management, General
Lightspeed Aviation May 2009 - November 2012
Lexus 2006 - 2008
Skills
Operations Management, Customer Service, Team Building, Project Management, Process Improvement, Continuous Improvement, Product Development, Manufacturing, Cross-functional Team..., Team Leadership
Education
California State University-Long Beach 2004 — 2006
Master's degree, Sports Management
Florida State University 2002 — 2004
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Lexus May 2013 - September 2015
Toyota Canada Inc. April 2008 - May 2013
Toyota Canada Inc. 2006 - 2007
Toyota Canada Inc. 2003 - 2006
Volvo Commercial Finance 2002 - 2003
GMAC 2000 - 2002
Skills
Customer Relations, Public Relations, Product Marketing, Automotive, Customer Satisfaction, Business Communications, Marketing Research, Market Planning, Marketing Communications, Corporate Communications, Automotive Aftermarket, Market Analysis, Direct Marketing, Competitive Analysis, Marketing, Market Research, Vehicles, Brand Management, Automobile, Internal Communications, Marketing Strategy, Pricing, Profit, Management, Parts, Sales, Advertising, Retail
Education
Georgian College 1998 — 2000
Business Administration, Canadian Automotive Institute
Canadore College 1996 — 1997
Haus Of Minis & BMW May 2015 - Present
Lexus November 2010 - December 2014
Skills
Sales, Automotive
Education
Arizona State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations, A
Palos Verdes High School 2001 — 2005
Dell 2015 - Present
Dell 2013 - 2015
Dell 2011 - 2013
Dell 2009 - 2011
Dell 2004 - 2009
Dell 2002 - 2004
Dell September 1999 - 2002
Lexus 1997 - 1999
Waddell & Reed 1997 - 1998
Skills
Operations Management, Executive Management, Sales Management, Sales, Solution Selling, Professional Services, Consulting, Microsoft Technologies, Team Leadership, Cross-functional Team..., Leadership, Customer Experience, Customer Service, Customer Acquisition, Acquisitions, Building Relationships, Channel Sales, Cloud Computing, Private Cloud, Security, Managed Services, Virtualization, SaaS, Solution Architecture, Management, Enterprise Software, Product Management, CRM, Storage, Pre-sales, Partner Management, Data Center, Salesforce.com, Channel Partners, Sales Process, Direct Sales, Sales Enablement, Go-to-market Strategy, Strategic Partnerships, Business Alliances, Team Building, Demand Generation, Lead Generation, Software Industry
Education
Arizona State University 1992 — 1997
B.S.
kirkedmondson September 2015 - Present
Lexus Asia Pacific October 2012 - Present
Lexus January 2011 - September 2012
Lexus January 2009 - December 2010
Toyota Motor Sales, USA, Inc. December 2006 - December 2008
Lexus Europe August 2000 - July 2003
Team One Advertising 1988 - 1991
Team One Advertising 1988 - 1991
SSC&B Lintas 1981 - 1983
Skills
Automotive, Vehicles, Marketing Strategy, Strategic Planning, Customer Satisfaction, Sales Management, Product Development, Automotive Aftermarket, New Business Development, Business Strategy, Competitive Analysis, Automobile, Marketing Management, Marketing, Digital Marketing, Marketing Communications, Negotiation, Account Management, Business Planning, Advertising, Integrated Marketing, Business Development, Sales Process, Market Planning, Online Marketing, Product Marketing, CRM, B2B, Customer Retention, Sales Operations, Relationship Marketing, Brand Management, Strategic Partnerships, Analytics, Market Research, Strategy, Brand Development, Direct Marketing, Sales, Market Analysis, Product Launch, Lead Generation, Brand Architecture, Pricing, Marketing Research, Profit, Dealer Management, Dealers, Parts, Product Planning
Education
Colorado State University 1973 — 1977
Bachelors, Marketing
Lexus 2008 - Present
Toyota Motor Sales, Inc. 2006 - 2008
Williams-Sonoma, Inc. 2006 - 2008
Lexus 2002 - 2006
Lexus 2000 - 2002
Lexus 1998 - 2002
Dayton Hudson; Mervyns California, Target 1997 - 1998
Ceridian 1996 - 1997
Western Federal Credit Union 1995 - 1996
Sumitomo Mitsui Trust Bank 1993 - 1995
Skills
Digital Marketing, Social Media, Advertising, Integrated Marketing, Marketing Communications, Online Advertising, Social Media Marketing, Digital Strategy, Brand Development, Brand Management, Online Marketing, Marketing Strategy, Marketing Research, Customer Satisfaction, Management, Sales
Education
California State University-Long Beach
Bachelor of Applied Science (B.A.Sc.), Business Administration, Human Resources Management
Travel, Photograph, Experience October 2014 - Present
Cars.com January 2008 - Present
Lexus December 2006 - June 2007
Aerospace Corp. October 2005 - December 2006
IBM/Candle March 1998 - July 2005
The Ink Factory February 1989 - March 1998
Skills
Information Architecture, SEO, CMS, Product Management, Marketing, Digital Strategy, Web Analytics, Social Media, Omniture, SEM
Education
Brown University
Bachelor of Arts (BA), Literature
CUA
Master of Fine Arts (MFA)
Deerfield Academy
Lexus International, Toyota Motor Corporation January 2015 - Present
Toyota Motor Sales U.S.A, Inc. January 2014 - Present
Toyota Motor Sales October 2011 - January 2014
Toyota Motor Sales, U.S.A., Inc. July 2007 - October 2011
Lexus June 2000 - July 2007
Lexus 1993 - 1994
Skills
Event Planning, Market Planning, Automotive, Strategic Planning, Automotive Aftermarket, Relationship Marketing, Market Research, Sales Management, Event Management, Digital Marketing, Marketing Strategy, Customer Retention, New Business Development, Competitive Analysis, Marketing Communications, Automobile, Vehicles, Account Management, Sales, Advertising, Marketing, Social Media Marketing, Management, Integrated Marketing, Cross-functional Team..., Strategy, B2B, Brand Management, Market Analysis, Project Management, Strategic Partnerships, Product Marketing, Public Relations, Online Advertising, Product Launch, CRM, Direct Marketing, Marketing Management, Leadership, Brand Development, Online Marketing, Business Planning, Pricing, Trade Shows, Dealer Management
Education
Arizona State University 1983 — 1985
MBA
University of Colorado Boulder - Leeds School of Business 1974 — 1978
Bach. Science - Business, Transportation Management
Lexus February 1999 - Present
Business Development Manager February 1999 - June 2010
Honda February 1999 - December 2004
Skills
Continuous Improvement, Automotive, Marketing, Lean Manufacturing, Business Development, Digital Marketing, Customer Retention, Vehicles, Competitive Analysis, Marketing Management, Kaizen, Developing Automotive..., SEO, SEM, Google Analytics, Data Analysis, Customer Satisfaction, New Business Development, Sales, Account Management, Team Building, Sales Process, Sales Management, Sales Operations, Negotiation
Education
York 1994 — 1998
City University of New York City College
Lexus December 2005 - Present
PepsiCo - Frito Lay October 1996 - December 2005
Skills
Automotive, Automobile, Vehicles, Automotive Aftermarket, Profit, Parts, Customer Satisfaction, Dealer Management, Dealers, Customer Retention, Warranty, Sales Process, Kaizen, Sales Management
Education
California State University-Los Angeles 1990 — 1994
Business Administration and Management, General
Lexus 2006 - Present
The Children's Place 2005 - 2006
AAMES 2003 - 2004
Genzyme Genetics 2001 - 2004
Skills
Management, Negotiation, Sales, Customer Service, Retail
Education
Harbor College 2000 — 2001
business management
NATHANIEL HIGH SCHOOL 1996 — 2000
DIPLOMA, GENERAL
California Institute of Integral Studies
Snelling Professional Services October 2007 - Present
General Electric April 2006 - August 2007
Lexus March 2003 - December 2005
General Electric November 1998 - October 2002
General Electric March 1993 - November 1998
All Appliance Parts December 1991 - March 1993
Whirlpool Corporation August 1988 - December 1991
Whirlpool Corporation August 1983 - August 1988
Education
Eastern Michigan University 1981 — 1983
MBA, Consumer Management
University of Michigan 1978 — 1981
BS, Consumer Management
HonorHealth June 2015 - Present
Dignity Health October 2014 - Present
John C. Lincoln Health Network January 2014 - Present
Mayo Clinic June 2013 - August 2013
Trane 2008 - 2012
Lexus 2000 - 2008
Gloucester County Times May 1990 - 1992
Skills
Training, Microsoft Office, Team Building, Healthcare, Patient Advocacy, Medical Research, Project Management, Program Management, Time Management, Nursing Care, Critical Care Medicine, Critical Thinking, Direct Patient Care, Evidence-based Medicine, Nursing Process, Cross-functional Team..., Strategy, Multi Tasking, Priority Management, Customer Satisfaction, Customer Satisfaction..., ACLS, BLS for Healthcare..., Patient Education, Statistical Data..., Survey Design, Critical Care, Customer Service, ICU, Medicine, Nursing, Emergency Room, Hospitals, Patient Safety, Leadership, Process Improvement, CPR Certified, Strategic Planning, HIPAA, Operations Management, EMR, Healthcare Management, BLS
Education
Northern Arizona University 2011 — 2013
Bachelor of Science, Nursing Science, Summa Cum Laude
Arizona State University 2000 — 2003
Bachelor of Science (B.S.), Managment
Career Highlights January 1987 - Present
HYSAW ENTERPRISES, LLC September 2005 - Present
National Association of Black Accountants (NABA) August 2012 - August 2013
California State University, Los Angeles August 2009 - July 2012
Toyota Motor Sales October 1987 - November 2005
Toyota Motor Sales , USA , Inc October 2002 - October 2005
Toyota Motor Sales October 2000 - October 2002
Toyota Motor Sales October 1997 - October 2000
Lexus 1987 - 1993
Skills
Public Relations, Coaching, Operations Management, Strategic Communications, Brand Development, Process Integration, Financial Modeling, Financial Analysis, Capital Markets, P&L Financial Management, Management Consulting, Cultural Transformation, Corporate Partnership..., Maturity Models, Strategic Planning, Marketing Strategy, Business Strategy, Strategic Leadership, Advertising Strategy, Metrics & Research, Fundraising, Tactical Planning, Retention Strategies, Global Talent..., Global Business..., Strategic Recruitment..., International Marketing, International..., Organizational..., Diversity & Inclusion, Growth Strategies, Kaizen Leadership, Workforce Management, ROI Strategies, Return on Investment..., Leadership Development, Leadership, Team Leadership, Budgets, Customer Service, Entrepreneurship, Team Building, Process Improvement, Strategy, Public Speaking
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management
Master of Business Administration (M.B.A.), Executive Advanced MBA, Strategic Management / Planning, 4.5
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management
Master of Business Administration (M.B.A.), Executive MBA, Finance / Economics, 4.5
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management
Master's Degree, Masters of Arts Marketing / Management, 4.5
Oakland University
Bachelor's Degree, Psychology / Philosophy, 5.0
Lexus 2007 - 2009
Team One 2006 - 2007
Nissan North America 2001 - 2006
Saatchi & Saatchi 1997 - 2001
Skills
Integrated Marketing, Brochures, Advertising, Online Marketing, Marketing Communications, Marketing, Marketing Strategy, Direct Marketing, Brand Management, Strategy, Interactive Marketing, Management, Digital Marketing, Brand Development, Digital Strategy
Education
California State University-Northridge
BS, Business - Marketing
Hyundai Motor America June 2012 - Present
Hyundai Motor America April 2008 - May 2012
Hyundai Motor America April 2007 - March 2008
Lexus of Chester Springs January 2006 - April 2007
Lexus Division of Toyota Motor Sales USA, Inc. January 2004 - January 2006
Lexus Division of Toyota Motor Sales USA, Inc. April 2000 - January 2004
Lexus Division of Toyota Motor Sales USA, Inc. August 1999 - April 2000
Lexus Division of Toyota Motor Sales USA, Inc. October 1998 - December 1999
Lexus August 1996 - September 1998
Lexus Division of Toyota Motor Sales USA, Inc. October 1990 - April 1996
Skills
Automotive, Automotive Aftermarket, Customer Satisfaction, Marketing Strategy, Customer Retention, Sales Management, Vehicles, Profit, Competitive Analysis, Digital Marketing, Sales Process, Account Management, CRM, Marketing, Strategy, Sales, Advertising, Automobile, Parts, Business Development, Process Improvement, Retail, Strategic Planning, Dealer Management, Management, Continuous Improvement, Negotiation, Inventory Management, B2B, Team Building, Dealers, Warranty, Sales Operations, Operations Management, Budgets, Training, Leadership, Fleet Management, Automotive Repair, Pricing, Forecasting, Purchasing, Program Management, Customer Experience, Powertrain, Cross-functional Team..., Business Planning, Automotive Parts
Education
Ferris State University
Bachelor of Applied Science (B.A.Sc.), Automotive Management
Ferris State University
Associate of Arts (A.A.), Heavy Equipment Maintenance Technology/Technician
Freelance 2005 - Present
Lexus 2014 - 2014
Kia Motors America 2014 - 2014
Mars, Inc. 2012 - 2012
retna ltd. 1995 - 2008
Moby Music Video 2005 - 2005
Skills
Photography, Digital Photography, Commercial Photography, Fashion Photography, Styling, Photoshop, Photo Shoots, Image Editing, Portraits, Image Manipulation, Fashion, Fine Art Photography, Creative Direction, Portrait Photography
Education
Fashion Institute of Technology
Toyota Central Atlantic Region April 2013 - Present
Toyota Cincinnati Region May 2007 - March 2013
Lexus November 2005 - April 2007
Scion July 2003 - October 2005
Toyota Motor Corporation March 1994 - June 2005
Skills
Toyota Production System, Dealers, Automotive, Account Management, Dealer Management, Parts, Kaizen, Automotive Aftermarket, Profit, Strategic Planning, Automobile, Automotive Repair, Customer Satisfaction, Operations Management, Vehicles, New Business Development, Team Building, Sales Management, Competitive Analysis, Process Improvement, Management, Continuous Improvement, Customer Retention, Reynolds, Customer Service, Forecasting, Sales Process, Negotiation, Automotive Engineering, Cross-functional Team..., Product Development, Sales Operations, Sales, Business Planning, Warranty, Marketing Strategy, Purchasing, JIT, Inventory Management
Education
Appalachian State University 1988 — 1992
BS Economics
Appalachian State University 1988 — 1992
BS Marketing
Royal Spanish Golf Federation 2007 - Present
Lexus 2004 - 2007
Avon 2002 - 2004
Skills
Strategic Planning, Sports Management, Marketing Strategy, Sports Marketing, Social Media Marketing, Marketing, Social Media, Public Relations, Spanish, Event Management, Marketing Communications, New Business Development, Event Planning
Education
Columbia University in the City of New York 2014 — 2015
Master of Science (M.S.), Sports Management
Pepperdine University, The George L. Graziadio School of Business and Management 2011 — 2013
Master of Business Administration (MBA)
University of San Diego 1998 — 2001
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Colegio Retamar 1996 — 1998
Janssen, Pharmaceutical Companies of Johnson and Johnson September 2014 - Present
Janssen, Pharmaceutical Companies of Johnson and Johnson December 2013 - August 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson January 2012 - December 2013
Ethicon, Inc. A Johnson & Johnson company July 2008 - January 2012
Janssen, Pharmaceutical Companies of Johnson and Johnson 2007 - 2008
Ortho Clinical Diagnostics a Johnson and Johnson company 2007 - 2008
Johnson & Johnson 2006 - 2007
Toyota Financial Services April 2004 - August 2004
Lexus January 2004 - April 2004
Skills
Cross-functional Team..., Supply Chain, Medical Devices, Demand Planning, Supply Chain Management, Six Sigma, Process Improvement, SAP, Supply Chain..., Lean Manufacturing, Design excellence, SCOR, JD Edwards, Project Management, Cognos, Pharmaceutical Industry, FDA GMP, Supply Network Planning, Inventory Management, Diversity, Recruiting, Leadership
Education
Florida Agricultural and Mechanical University 2000 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Toyota Motor Sales June 2014 - Present
Toyota Motor Sales December 2011 - Present
Toyota 2008 - 2011
Lexus 2001 - 2008
Skills
Automotive, Marketing Strategy, Product Development, Competitive Analysis, Vehicles, Product Launch, Marketing Communications, Digital Marketing, Marketing, Patents, Business Development, Team Leadership, Product Management, Product Strategies, Market Analysis, Cross-functional Team..., Product Marketing, New Business Development, Business Strategy, Strategic Planning, Management, Online Marketing, Digital Strategy, Product Planning, Trade Shows, Brand Awareness, Mobile Marketing, Relationship Management
Education
Delta College 1989 — 1992
Marketing/Marketing Management, General
Toyota Canada Inc. January 2015 - Present
Toyota Canada July 2008 - December 2014
Lexus 2005 - 2008
Toyota Canada Inc. 2000 - 2005
Skills
Automotive, Automobile, Marketing Strategy, Customer Satisfaction, Vehicles
Education
Brock University 1987 — 1990
BA, Business
Lexus July 2013 - Present
Lexus December 2011 - June 2013
Lexus September 2011 - November 2011
Toyota Financial Services December 2010 - August 2011
Toyota Financial Services November 2009 - November 2010
Toyota New York Region June 2008 - August 2008
Toyota NY Parts Distribution Center June 2007 - August 2007
Skills
Customer Service, Customer Retention, Automotive, Sales Management, Vehicles, Sales, Management, Team Building, Customer Satisfaction, Sales Process
Education
Elon University - Martha and Spencer Love School of Business 2005 — 2009
Bachelor of Science
Termax Corporation May 2012 - Present
Lexus May 2011 - October 2011
Computer Resource Solutions (Discover Financial) February 2011 - March 2011
Computer Resource Solutions (Discover Financial) August 2010 - November 2010
RJ Augustine November 2009 - May 2010
Arbor Research & Trading November 2008 - June 2009
Aerotek (Wachovia Securities) March 2008 - November 2008
Morgan Stanley Credit Corporation October 2004 - February 2008
Skills
Accounts Payable, Administrative..., Microsoft Excel, Human Resources, QuickBooks, Accounts Receivable, Outlook, Management, Travel Arrangements, PowerPoint, Calendaring, Calendars, Event Planning, Fax, Telephone Skills, Administrative..., Team Building
Education
College of Lake County 2004 — 2004
Certificate, Windows 2000
Harper College 2004 — 2004
Certificate, Intermediate Excel
2004 Intermediate Excel 2002Harper College
High School Diploma
Vancouver School District September 2014 - Present
Stewart and Soss Mortgage/ Monterey Bay Mortgage/ Pinnacle Capital Mortgage October 2012 - July 2013
Horizon Credit Union June 2010 - October 2011
Lexus September 2004 - July 2010
Skills
I am currently..., Sales, Leadership, Finance, Customer Service, Loans, Management, Business Development, Retail, Mortgage Banking, Customer Satisfaction, Cross Selling, Microsoft Office, Microsoft Excel, Customer Retention, Team Building, Marketing, Financial Modeling, Financial Analysis, Mortgage Lending, Time Management
Education
Cal State San Marcos 2004 — 2006
Bachelor of Arts (B.A.)
Bates Technical College
CTE Certificate, Business Education
Cinemark 2007 - Present
Cinemark International 2000 - 2007
Cinemark 1996 - 2000
Lexus 1990 - 1992
Skills
Marketing Strategy, Advertising, Consumer Insight, Brand Development, Product Launch, Cross Promotions, Digital Marketing, Social Media, Email Marketing, Multicultural Marketing, Marketing Event Planning, Retention Programs, Public Relations, Marketing Communications, Sales, Market Research, Integrated Marketing, Strategic Partnerships, Online Advertising, Analytics, E-commerce, Team Leadership, Mobile Marketing, Digital Media, Social Media Marketing
Education
Southern Methodist University 2000 — 2001
Graduate Program, Marketing
Baylor University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Marketing
Lexus September 2008 - Present
American Honda Motor Company, Inc. 1988 - 1997
Skills
Automotive Aftermarket, Vehicles, Automobile, Automotive, Parts, Customer Satisfaction, Sales Management, Dealers, Negotiation, Warranty, Account Management, Retail, Profit, Continuous Improvement, Sales Process, Customer Service, Purchasing, Business Process..., Competitive Analysis, Dealer Management, Training, Inventory Management, Product Development, Business Planning, Customer Retention, Team Building, Management, Process Improvement, Sales, Forecasting, Strategic Planning, Kaizen, Reynolds, CRM, Cross-functional Team..., Marketing, Operations Management, Team Leadership, Sales Operations
Education
Ferris State University 1984 — 1988
BS, Automotice Management
New Trier East
Lexus January 1999 - Present
Skills
Vehicles, Automobile, Automotive, Parts, Dealer Management, Warranty, Team Building, Customer Retention, Automotive Repair, Continuous Improvement, Inventory Management
Education
Arizona State University 1993 — 1998
BS, Economics
Lexus August 2010 - Present
Lexus August 2009 - August 2010
Lexus August 2007 - August 2009
Lexus May 2004 - August 2007
Lexus April 1999 - May 2004
Atlantic Vocational and Technical Center April 1995 - April 1999
GM Dealerships June 1979 - April 1994
Skills
Sales, Account Management, Tires, New Business Development, Customer Satisfaction, Automotive, Automotive Aftermarket, Parts, Vehicles, Automobile, Profit, Customer Service, Marketing Strategy, Customer Retention, Dealer Management, Dealers, Team Building, Toyota Production System, Sales Management, Kaizen, Automotive Repair, Automotive Engineering, Reynolds, Sales Process, Warranty, Operations Management, Continuous Improvement, Inventory Management, Negotiation, Sales Operations
Education
Florida International University 1994 — 1999
Teaching, Automotive
Clear Road Services June 2015 - October 2015
Allied Injury Management September 2014 - December 2014
Private Trust Services May 2014 - June 2014
Lexus 2008 - 2013
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Customer Satisfaction, Time Management, Public Speaking, Team Building, Retail, Social Networking, Data Entry, Inventory Management, Outlook, Social Media, Teamwork, Administrative..., Sales, PowerPoint, Research, Negotiation, Administration
Education
University of California, Riverside 2013 — 2015
Economics/ Administrative Studies, Financial Accounting
American River College 2009 — 2013
Associate of Arts (AA), Social Sciences
Lexus February 2015 - Present
Luxury Bath August 2014 - January 2015
Peek... Aren't You Curious October 2012 - May 2013
Bath & Body Works October 2011 - January 2013
Chabad Hebrew School 2008 - 2013
Education
Wood Tobe-Coburn School 2013 — 2014
Graphic Design
Bellevue College 2010 — 2012
Terranea Resort by Destination Hotels & Resorts November 2012 - Present
Lexus June 2011 - June 2012
Big 5 Sporting Goods August 2006 - June 2011
Skills
Customer Satisfaction, Customer Retention, Sales Process, Automobile, Teamwork, Leadership Development, Team Leadership, Customer Service, Front Office, HotSOS, Hospitality Industry, Hospitality, Customer Experience, Leadership, SMS, OpenTable, Microsoft Office, Microsoft Word, Saflok
Education
California State University-Dominguez Hills 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
El Camino College 2006 — 2009
Associate of Arts (AA), Business Administration and Management, General
Pacific Lutheran 2002 — 2006
High School Diploma
Lexus March 2008 - Present
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1994 — 1996
MBA, Management
Cornell University 1990 — 1994
BS, Computer science
AEGIS Container June 2013 - Present
Amherst Fire Department February 2009 - Present
Lexus September 2012 - March 2013
Peters Nissan December 2011 - August 2012
Sears Home Improvement Products May 2011 - December 2011
Spear November 1992 - May 2011
Skills
Microsoft Office, Microsoft Word, HTML, Coaching, Product Development, Emergency Management, Public Safety, Firefighting, Windows, English, Outlook, Microsoft Excel, Six Sigma, Sales, Insurance
Education
Central Maine Community College 1990 — 1992
Associate's degree, Graphic Arts/Printing Tech
Merrimack High School 1986 — 1990
PIAZZA AUTOGROUP July 2013 - Present
Sussman Honda April 2007 - April 2012
Walmart Incorporated March 2007 - September 2008
Lexus October 2003 - October 2006
Sunoco/ Plymouth Express January 2001 - January 2003
Skills
High level of personal..., Extensive track record..., Exceptional people..., An ambition to succeed..., Automobile, Banking, Inventory Management, Inspection, Customer Service, Testing
Education
William Penn High School
H.S. Diploma
Community College of Philadelphia
Canyonman Enterprises February 1995 - July 2012
merriam liquor October 2001 - May 2009
Lexus March 1990 - September 2001
Skills
Construction, Sales, Contract Negotiation, Construction Management, Residential Homes, Budgets, Project Management, Project Planning, Negotiation, Renovation
Education
Pittsburg State University
bachelor, technology/management
Emporia State University
bachelor, biology
University of Houston
master, engineering
Lexus September 2013 - Present
Lexus November 2011 - Present
Toyota Motor Sales July 2010 - November 2011
Toyota Motor Sales June 2007 - July 2010
Skills
Strategic, big picture..., Automobile, Vehicles, Customer Satisfaction, Toyota Production System, Automotive Aftermarket, Automotive, Continuous Improvement, Operations Management, Marketing, Marketing Strategy, Team Building, Customer Retention, Sales, Sales Management, Management, Program Management
Education
California State University-Dominguez Hills
BS, Business
El Camino College
AA, Business
Toyota Motor Sales August 2015 - Present
Battery M.D. inc December 2014 - August 2015
Lexus of Sacramento April 2014 - January 2015
Toyota Motor Sales February 2013 - May 2014
Lexus November 2001 - February 2013
Skills
Automotive, Parts, Automotive Aftermarket, Automobile, ASE Certified, Automotive Engineering, Automotive Repair, Automotive Electronics, Warranty, Chassis, Powertrain, Vehicles, Tires, Customer Satisfaction
Education
American River College 2002 — 2015
Associate's degree, Automotive Engineering Technology/Technician
Lexus September 2009 - Present
Lexus Customer Satisfaction September 2007 - August 2009
Toyota Motor Sales September 2005 - August 2007
Skills
Automotive, Vehicles, Customer Satisfaction, Automobile, Automotive Aftermarket, Parts, Customer Retention, Warranty, Customer Service, Profit, Sales, Continuous Improvement
Education
California State University - Dominguez Hills 1997 — 1998
Bachelor of Arts (B.A.), Human Services, General
California State University-Long Beach 1976 — 1979
Knight Transportation January 2015 - Present
Knight Transportation June 2014 - December 2014
Blast Fitness November 2012 - June 2014
Lexus May 2011 - March 2012
Skills
Fitness, Customer Service, Wellness, Leadership, Athletics, Team Building, Cpr Certified, Sales, Management, Wellness Coaching, Customer Satisfaction, Sales Management, Market Analysis, Operations Management, Revenue Enhancement, Transportation..., Logistics Management, Transportation...
Education
Bridgewater State University 2007 — 2011
Bachelor's Degree, Criminal Justice/Political Science
Alpha One Flight School 2010 — 2011
FAA Private Pilot License, Aviation Science
Toyota Financial Services January 2007 - Present
Toyota Financial Services May 2006 - January 2007
Lexus October 2002 - May 2006
Toyota Financial Services August 2000 - October 2002
American Honda Finance February 1994 - June 2000
Skills
World Class Customer..., Collections, Microsoft Office, Outstanding verbal, Call Center..., Six Sigma, Kaizen, Property Tax, Process Improvement, Supervisory Skills, Team Building, Teamwork, Brand Management, Dispute Resolution, Negotiation, Tax Dispute Resolution, Customer Retention
Education
UCLA Extension Corporate Education & Custom Programs
Completed Lean Six Sigma- Green Belt
East Los Angeles College 2005 — 2007
General Studies
Youngstown State University 1988 — 1989
Lexus March 2015 - Present
PNC 2014 - 2015
Kia Motors America May 2010 - August 2013
Education
County College of Morris 2003 — 2007
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Lexus October 2014 - Present
FIAT of Austin member of Nyle Maxwell Family of Dealerships August 2014 - October 2014
Skills
Automotive, Customer Service, Sales, Customer Satisfaction, Sales Management, Management, Team Building, Negotiation, Vehicles, Continuous Improvement
Education
McNeil highschool 2010 — 2014
High School Diploma , Autmotive Technician
Austin Community College
Associate's Degree, Automobile/Automotive Mechanics Technology/Technician
Lexus 2002 - Present
Education
DeVry University 2000 — 2002
Bachelor's degree, Telecommunications Management