Liberty Mutual Agency Markets
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Liberty Mutual Agency Markets Employees
Liberty International March 2014 - Present
Liberty Mutual August 2012 - March 2014
Liberty Mutual April 2010 - August 2012
Liberty Mutual Agency Markets December 1997 - April 2010
New York State Insurance Department January 1992 - December 1997
Metropolitan Life Insurance Company 1988 - 1989
Metropolitan 1988 - 1989
Skills
Actuarial Science, Insurance, Property & Casualty..., General Insurance, Liability, Workers Compensation, Underwriting, Commercial Insurance, Casualty, Claim, Risk Management, Professional Liability, Legal Liability, Commercial Lines, Reinsurance, Life Insurance, Claims Management, Loss Reserving, Solvency II, Captives, Fixed Annuities, Pricing, Enterprise Risk..., Financial Risk, Health Insurance, Liability Analysis, Umbrella Insurance, Casualty Insurance, Brokers, Excess
Education
State University of New York at Buffalo 1982 — 1988
BA, Philosophy & Mathematics
Smithtown High School West 1978 — 1982
Aaron J. Manter, Attorney at Law, LLC February 2014 - Present
Kroener Hale LLC November 2013 - Present
Strasel & Manter LLP March 2013 - February 2014
Cynthia R. Clausen Law Firm August 2012 - January 2013
Liberty Mutual Agency Markets January 2005 - August 2012
Strasel and Manter March 2012 - June 2012
Skills
Legal Writing, Document Drafting, Case Managment, Clio, Notary Public, Investigations, Legal Research, Criminal Law, Litigation Support, Document Review, Legal Documents, Records Management, Document Management, Microsoft Office, Adobe Creative Suite, Customer Service, Time Management, Outlook, PowerPoint, Westlaw, Pleadings, Adobe Acrobat, Legal Assistance, Trials
Education
University of Cincinnati Clermont College 2010 — 2012
Post-Baccalaureate Certificate, Paralegal
University of Cincinnati 2009 — 2010
Masters, Criminal Justice
University of Cincinnati 2008 — 2009
Bachelors of Science, Criminal Justice, Graduated Cum Laude
University of Cincinnati - Clermont College 2005 — 2008
Associates of Applied Science, Forensics
Great American Insurance December 2014 - Present
Great American Insurance March 2014 - December 2014
Liberty Mutual Insurance January 2013 - March 2014
Liberty Mutual Group November 2008 - January 2013
Liberty Mutual Agency Markets August 2007 - November 2008
Ohio Casualty Group January 2003 - August 2007
Ohio Casualty Group October 2001 - January 2003
Ohio Casualty Group January 2001 - October 2001
Ohio Casualty Group June 2000 - December 2000
U.S. Financial Life Insurance Company January 2000 - June 2000
Skills
Insurance, Property & Casualty..., Underwriting, Umbrella Insurance, Management, Process Improvement, Training, General Insurance, Microsoft Excel, Casualty, Marketing, Commercial Insurance, Liability, Risk Management, Casualty Insurance, Reinsurance
Education
Miami University 1997 — 2000
Bachelor of Science, Finance/General Business
Liberty Mutual Agency Markets September 2010 - Present
Liberty Mutual Agency Markets September 2010 - Present
Liberty Mutual Agency Markets September 2010 - Present
Peerless Insurance May 2009 - September 2010
Peerless Insurance Company July 2006 - September 2010
Peerless Insurance September 2006 - May 2009
Wegmans Food Markets August 1997 - July 2005
Skills
Claim, Liability, Insurance
Education
Le Moyne College 2009 — 2011
Masters, Business Administration
State University of New York College at Oswego 1999 — 2002
Cheonggang Academy
Associate, Claims
State University of New York College at Oswego
Bachelor of Arts; s, Political Science and; Studies
State Auto Insurance January 2010 - Present
Safeco Insurance 2009 - 2010
Liberty Mutual Agency Markets July 2003 - January 2009
Skills
Insurance, Marketing, Commercial Insurance, Underwriting, Property & Casualty..., General Insurance, Liability, Workers Compensation, Commercial Lines, Casualty, Umbrella Insurance, Legal Liability, Claim, Claims Management, Professional Liability, Risk Management
Education
Mississippi State University - College of Business and Industry 1985 — 1989
Bachelor of Business Administration (BBA), Finance, General
Liberty Mutual Insurance June 2014 - Present
Safeco Insurance December 2009 - June 2014
Liberty Mutual Agency Markets June 2007 - December 2009
Advantage Rent A Car 2006 - 2007
Safeco Insurance 2005 - 2006
Skills
Insurance, E-learning, Customer Service, Customer Relations, Interviewing, Coaching, Talent Acquisition, Policy, Instructional Design, Compliance, Talent Management, Call Center, Performance Management, Team Building, Performance Appraisal, E-Learning, Team Leadership, Training Delivery, Training Management, Expense Management, Virtual Teams, Change Management, Training, Call Centers, Customer Retention, Human Resources, Recruiting, Program Management, Underwriting, Workshop Facilitation, Leadership, Sales, Employee Benefits, Employee Training, Strategy, Employee Engagement, Employee Relations, Needs Analysis, Workers Compensation, Customer Satisfaction, Leadership Development, Commercial Insurance, Instructor-led Training, Organizational..., Onboarding, Blended Learning, Hiring, Casualty, Property & Casualty..., General Insurance
Education
University of Phoenix 2000 — 2002
MBA, Business Administration
University of Washington 1991 — 1997
BA, Political Science
Unifund CCR Partners April 2013 - Present
Solutions by Taylor LLC August 2012 - Present
Independent Contractor January 2012 - August 2012
Integral Analytics July 2010 - December 2011
Liberty Mutual Agency Markets October 2004 - June 2009
Skills
Data Mining, SAS, Access, SQL, Mainframe, Matlab, SPSS, GAMS, AMPL, R, Statistical Modeling, Stochastic Processes, Optimization, Factor Analysis, Cluster Analysis, Multivariate Analysis, Logistic Regression, Linear Regression, Chess, Bridge, Mathematics, Statistics, VBA, Microsoft Office, C#, Simulations, XML, Probability, Arena Simulation..., Linear Algebra, Predictive Modeling, Analytics, Data Analysis, Quantitative Analytics, Predictive Analytics, Segmentation, Actuarial Science, SAS programming, Business Analytics, Time Series Analysis, Software, Optimizations, Marketing Research, Analysis, Operations Research, Tableau, Stochastic Modeling, Multivariate Statistics, Forecasting, Regression Analysis
Education
University of Cincinnati College of Business 2014 — 2015
Master of Science (M.S.), Information Systems
University of Cincinnati College of Business 2008 — 2009
Master of Science (M.S.), Quantitative Analysis and Operations Management, 3.92
University of Cincinnati 1990 — 1994
Bachelors, Mathematics
RETIRED! June 2014 - Present
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Agency Markets September 2010 - Present
Liberty Mutual Insurance 2008 - September 2010
Safeco Insurance 1994 - 2008
Skills
Insurance Coverage &..., Claims Education..., Association Management, Claim, Insurance, Claims Management, Property & Casualty..., Professional Liability, Commercial Lines, Commercial Insurance, Liability, General Insurance, Litigation Management, Legal Liability, Claim Investigation, Casualty
Education
Occidental College 1971 — 1975
Bachelor of Arts
The Kroger Co. April 2015 - Present
The Kroger Co. May 2011 - March 2015
The Kroger Co. October 2006 - May 2011
Liberty Mutual Agency Markets June 2002 - October 2006
Top Echelon Consulting 2000 - 2002
Fenton Consulting 1996 - 2000
GE 1990 - 1996
Skills
Performance Management, Employee Relations, Change Management, Talent Development, Succession Planning, Talent Management, Organizational..., Coaching, Onboarding, Team Building, Employee Engagement, Strategic Planning, Mentoring, Hiring, Interviewing, Recruiting, HRIS, Team Leadership, Human Resources, Leadership Development, Program Management, Leadership, Project Management, Strategy, Management, Employee Training, Deferred Compensation, College Recruiting, Talent Acquisition, Employee Benefits, Organizational..., New Hire Orientations, Personnel Management, Organizational Design, Training, Career Development, Applicant Tracking..., Workforce Planning, Process Improvement, Consulting
Education
DePaul University
B.A., Communications
Liberty Mutual Agency Markets January 2007 - Present
Ohio Casualty Group May 2003 - January 2007
Ohio Casualty Group April 1999 - May 2003
Ohio Casualty Group May 1996 - April 1999
Ohio Casualty Group May 1995 - May 1996
Video Information Systems, Ball State University August 1992 - May 1995
Education
Ball State University 1991 — 1995
BS, Actuarial Science Major, Business Minor
Carroll High School 1987 — 1991
CTG Health Solutions December 2013 - Present
Parkview Health August 2011 - November 2013
Parkview Health January 2007 - August 2011
Liberty Mutual Agency Markets September 2001 - January 2007
Computer Sciences Corporation / Cybertek July 1998 - July 2001
IBM / Professional Data Management May 1995 - June 1998
Computer Methods Corporation June 1992 - May 1995
Complete Business Solutions, Inc. July 1991 - June 1992
Skills
Healthcare Information..., SDLC, Program Management, Epic Resolute..., Project Management, Team Leadership, COBOL, JCL, VSAM, SQL, Training, Epic Systems, Leadership, Management, SharePoint, Healthcare, Security, EHR, Project Planning, Process Improvement
Education
University of Detroit Mercy 1987 — 1991
Bachelor of Science, Management Science and Information Systems
Detroit Catholic Central High School 1983 — 1987
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Agency Markets November 2010 - Present
PEMCO December 2008 - October 2010
PEMCO April 2006 - January 2008
PEMCO August 2003 - March 2006
PEMCO January 1999 - February 2003
PEMCO July 1998 - January 1999
Skills
Vendor Management, SDLC, Visio, Process Improvement, Business Process..., PMO, Requirements Gathering, Business Analysis, Team Building, Team Leadership, Management, Leadership, Organizational..., Strategy, Software Project..., Insurance, MS Project, CRM, Six Sigma, Budgets, Customer Service, Training, SharePoint, IT Management, Risk Management, Integration, Project Planning, Business Intelligence, Project Management, Sales, Agile Methodologies, Business Process, ITIL, Change Management, Cross-functional Team..., Program Management, Project Portfolio..., Requirements Analysis, PMP, Project Delivery, Analysis, IT Strategy, Agile Project Management, Business Requirements, Governance, IT Service Management, Resource Management, Software Documentation
Education
Shoreline Community College 1992 — 1995
Indiana Farmers Mutual Insurance Company September 2013 - Present
Indiana Farmers Mutual Insurance Company July 2010 - September 2014
Liberty Mutual Agency Markets March 2006 - July 2010
Liberty Mutual Agency Markets October 2005 - March 2006
Liberty Mutual June 2005 - October 2005
Big Brothers Big Sisters July 2004 - June 2005
Skills
Insurance, Commercial Insurance, Property & Casualty..., Liability, Claim, Subrogation, Employee Benefits, General Insurance, Claims Management, Quality Assurance, System Testing, Time Management, Organization Skills
Education
AICPCU 2006 — 2008
AIC, Insurance
Ball State University 2002 — 2004
BS, Psychology
Liberty Mutual Insurance November 2012 - Present
Liberty Mutual-Agency Markets November 2009 - November 2012
Liberty Northwest Insurance January 2009 - November 2009
Safeco Insurance May 2008 - March 2009
Safeco Insurance October 2006 - May 2008
Safeco Insurance September 2001 - October 2006
Safeco Insurance April 2003 - October 2004
Skills
AIC, CPCU, Claim, Claims Management, Legal Liability, General Insurance, Liability, Property & Casualty..., Professional Liability, Workers Compensation, Commercial Lines, Employee Benefits, Commercial Insurance, Casualty, Homeowners, Inland Marine, Litigation Management, Leadership, Management, Umbrella Insurance, Insurance, Personal Injury, Risk Management, Subrogation, Casualty Insurance
Education
University of Oregon 1988 — 1990
BA, Economics
Oregon State University 1985 — 1987
Liberty Mutual Insurance December 2012 - Present
Colorado Casualty June 1999 - December 2012
Liberty Mutual Agency Markets June 1996 - December 2007
Ohio Casualty Group 1998 - 2007
CNA 1985 - 1996
Skills
Legal Liability, Property & Casualty..., Commercial Insurance, Commercial Lines, Liability, Insurance, Claim, Casualty, Claims Management, Professional Liability, General Insurance, Litigation Management, Claim Investigation, Property Damage, Liability Analysis, Claims Resolution, Litigation, Umbrella Insurance, Risk Management, Reinsurance, Claims Handling, Analysis, Excess, Employment Practices..., Subrogation, D&O, Adjustments, Insurance Law, Claims Investigations, Product Liability, Accident
Education
Sam Houston State University 1980 — 1984
BBA, Business Administration and Management, General
Robert E Lee High School 1976 — 1980
Liberty Mutual Agency Corporation March 2010 - Present
Liberty Mutual Agency Markets April 2006 - March 2010
Liberty Mutual Group March 2006 - March 2010
Skills
Property & Casualty..., Insurance, General Insurance, Requirements Gathering, Business Analysis, Commercial Insurance, Casualty, Underwriting, SDLC, Risk Management, Business Requirements, Reinsurance, Visio, Process Improvement, CPCU, Requirements Analysis, PMO, DB2, COBOL, Business Process..., Rational Team Concert, Project Portfolio..., CICS, Agile Methodologies
Education
The University of Akron 1981 — 1986
Capgemini October 2010 - Present
CSC May 2008 - October 2010
IBM October 2003 - May 2008
Liberty Mutual Agency Markets 2005 - 2008
POLARIS 2003 - 2003
Inforaise Technologies 2000 - 2003
Skills
Websphere, SOA, Struts, Hibernate, Sun Certified Java..., J2EE Application..., Enterprise Architecture, Java Enterprise Edition, iBatis, SDLC, Solution Architecture, Requirements Analysis, Agile Methodologies, Weblogic, Web Services, ClearCase
Education
Sri Venkateswara University 1996 — 2000
Masters in Compurer Applications, Computer Science
Liberty Mutual September 2007 - Present
Liberty Mutual Insurance 2007 - Present
Liberty Mutual Agency Markets 2007 - Present
Liberty Mutual Group 2007 - Present
Liberty Mutual Insurance June 1999 - Present
Ohio Casualty Group 1999 - Present
Skills
DB2, SDLC
Education
University of Cincinnati 1994 — 1999
BA, Information Systems and Accounting
University of Cincinnati College of Business 1994 — 1999
Liberty Mutual 2008 - Present
Liberty Mutual Agency Markets 2008 - Present
Liberty Mutual Insurance 2008 - Present
Safeco Insurance September 2001 - October 2008
Safeco Insurance April 1997 - September 2002
Safeco Insurance February 1991 - April 1997
Skills
Claim, Commercial Lines, Commercial Insurance, Insurance, Claims Management, Property Claims, Property & Casualty..., Liability, Xactimate, Training, Subrogation, General Insurance, Claim Investigation, Property Damage, Claims Resolution, Risk Management, Legal Liability, Casualty, Litigation Management, Adjustments, Professional Liability, Brokers, Claims Handling, Excess, Umbrella Insurance, Casualty Insurance
Education
San Diego State University-California State University 1984 — 1987
Bachelor of Science, Business Management
College of the Desert 1981 — 1984
Associates, Business Administration
Liberty Mutual Insurance, Agency Markets Division 1995 - April 2011
Liberty Mutual Agency Markets June 1994 - April 2011
Aetna Property & Casualty Insurance March 1984 - May 1994
Skills
Insurance, Subrogation, Claims Resolution, Fraud, Insurance Law, Claims Management, Enforcement, Personal Injury, Financial Risk, Private Investigations, Claims Investigations, Internal Investigations, Claim, Background Checks, Casualty, Accident, Property Damage, Liability Analysis, Legal Liability, Property & Casualty..., Workers Compensation, Commercial Insurance, Liability, Investigation, Litigation Management, Management, Fraud Detection, General Insurance, Professional Liability, Interviews, Surveillance, Commercial Lines, Claim Investigation, Asset Protection, Criminal Investigations, Physical Security, Evidence, Police, Law Enforcement, Interrogation, Litigation Support, Executive Protection, Fraud Claims, Criminal Justice, Criminal Law
Education
Duke University
Liberty Mutual Agency Markets February 2004 - Present
Safeco 1995 - 2004
Safeco 1991 - 1995
Safeco 1990 - 1991
Skills
Change Management, Property & Casualty..., Business Acumen, Management, Claim, Fraud, Insurance, Workers Compensation, Private Investigations, Subrogation, Casualty, Claims Resolution, Liability, Commercial Lines, Claims Management, General Insurance, Litigation Management, Legal Liability, Commercial Insurance, Litigation, Training, Professional Liability, Auditing, Leadership, Arbitration, Claim Investigation, Liability Analysis, Workers' Compensation..., Investigation, Claims Investigations, Mediation, Accident, Claims Handling, Insurance Law, Personal Injury, Product Liability, Property Damage, Public Liability
Education
California State University-Fullerton 1985 — 1990
Bachelor of Arts
Fraud Claim Law Specialist Designation
Fine Consulting, Change Management & Leadership Development May 2009 - Present
Safeco Insurance January 2009 - Present
McBride&Lucius January 2009 - Present
McBride&Lucius 2008 - Present
Safeco June 2003 - Present
Safeco 1990 - Present
Liberty Mutual - Agency Markets 2008 - 2009
Skills
Leadership Development, Organizational Design, Change Management, Leadership, Training, Performance Management, Workshop Facilitation, Process Improvement, Talent Management, Management, Succession Planning, Organizational..., Employee Engagement, Organizational...
Education
Colorado State University 1988 — 1990
University of Central Missouri 1983 — 1986
B.S., Organizational Behavior
Cincinnati insurance 2010 - Present
AFG 2008 - 2010
Great American Insurance 2008 - 2010
Liberty Mutual Agency Markets 2007 - 2008
Ohio Casualty Group 2001 - 2007
State of Ohio Department of Taxation 1999 - 2001
Anthem 1998 - 2000
Business Integration Group 1998 - 2000
Kettering Medical Center 1997 - 1998
Anthem 1995 - 1998
Education
The Ohio State University 1981 — 1986
BS, Computer Science Engineering - Hardware / Software option
Liberty Mutual Agency Markets November 2008 - Present
Safeco University August 2008 - December 2008
Safeco Insurance September 2007 - August 2008
Office of the Athletic Director, Central Washington University Athletics Department September 2003 - June 2007
National Multiple Sclerosis Society June 2006 - September 2006
Education
Central Washington University 2003 — 2007
Sociology and Law & Justice
Safeco Insurance August 2001 - Present
Safeco/Liberty Mutual 2001 - Present
Liberty Mutual Agency Markets 2001 - Present
Safeco January 2003 - March 2008
Skills
Sales Operations, Commercial Insurance, Commercial Lines, Insurance, General Insurance, Umbrella Insurance, Casualty, Underwriting, Liability, Legal Liability, Workers Compensation, Professional Liability, Claim, Brokers, D&O, Health Insurance, Claims Management, Life Insurance
Education
Bellevue College
Liberty Mutual 2009 - Present
Liberty Mutual Insurance 2009 - Present
Liberty Mutual Agency Markets September 2008 - Present
Safeco/Liberty Mutual Group 1979 - Present
Safeco/Liberty Mutual Insurance January 2009 - November 2012
Safeco April 2005 - January 2009
Safeco Insurance 2005 - 2007
Safeco Insurance Companies 2005 - 2007
Skills
Virtual Training, Instructor-led Training, Needs Analysis, Insurance, Virtual Learning, Litigation Management, Adjusters, Subrogation, Property & Casualty..., General Insurance, Legal Liability, Training, Liability, Claims Management, Claim Investigation, Casualty, Commercial Lines, Claim, Insurance Law, Casualty Insurance, Liability Analysis, Blended Learning, Commercial Insurance, Casualty Claims, Instructional Design
Education
Boston College 1972 — 1976
BA, Sociology
Safeco Sr. Casualty Specialist IIILiberty MutualSeptember 2011 - Present
Liberty Mutual Agency Markets 2008 - Present
Safeco Insurance 1998 - Present
Safeco Insurance Companies 1998 - Present
Education
California State University-Chico 1987 — 1989
College of San Mateo 1984 — 1987
capuchino high school, san bruno 1980 — 1984
Liberty Mutual Agency Markets January 2001 - Present
Liberty Mutual Agency Markets January 2009 - August 2010
Safeco 2001 - January 2009
Safeco Insurance 2001 - 2008
Assurant Solutions 2006 - 2007
Skills
Claim, Commercial Insurance, Customer Service, General Insurance, Insurance, Liability, Property, Sales, Sales Operations, Team Building, Training, Underwriting
Education
Indiana State University 1994 — 1999
BS, Textiles, Apparel, and Merchandising
Indiana State University
BS, Fashion Merchandising and Design
Sedgwick CMS May 2010 - Present
Liberty Mutual Agency Markets March 2008 - February 2010
Indiana Insurance Company April 2007 - March 2008
Indiana Insurance Company June 2001 - April 2007
GAB Robins April 1994 - June 2001
GAB Robins April 1989 - April 1994
Skills
Insurance, Workers Compensation, Workers' Compensation..., Subrogation, Employee Benefits, Claim, Disability Insurance, Litigation, Investigation, Claims Handling, Claims Management, Casualty Insurance
Education
College of DuPage
Liberty Mutual Agency Markets January 2009 - Present
Safeco Insurance July 2008 - January 2009
Safeco Insurance March 2003 - July 2008
Progressive Insurance November 2000 - March 2003
Nationwide Insurance November 1997 - November 2000
Farmers Insurance September 1979 - July 1996
Skills
Claim, General Insurance, Property & Casualty..., Insurance, Underwriting, Claims Management, Liability
Education
Ballard High School
Portland Community College
Assoc. of Applied Science, Management/Supervisory Development
Liberty Mutual Agency Markets September 2008 - Present
Skills
Litigation Management, Property & Casualty..., Commercial Insurance, Casualty, Legal Liability, General Insurance, Insurance, Workers Compensation, Professional Liability, Umbrella Insurance, Underwriting, Inland Marine, Reinsurance
Education
Indiana University-Purdue University at Indianapolis 1981 — 1985
Psychology
Carmel High School 1979 — 1981
General Business
Outokumpu September 2012 - Present
Kennard Friends Church January 2012 - Present
Liberty Mutual Insurance September 2008 - January 2012
Liberty Mutual Insurance August 2008 - January 2012
LIBERTY MUTUAL AGENCY MARKETS January 2008 - December 2011
Safeco Insurance 2003 - 2008
Safeco Insurance September 2002 - March 2003
Amercian States Insurance November 1996 - September 2002
Safeco Insurance January 1997 - January 2001
AMERICAN STATES January 1986 - January 1997
Skills
Training & Development, Work Process Improvement, Underwriting, Business Process..., Training, Employee Training, E-Learning, Instructional Design, Call Centers, Insurance, Team Building
Education
Indiana State University 1974 — 1977
Education
college at Indiana State - Elementary Education
American Strategic Insurance October 2013 - Present
Progressive Insurance September 2005 - October 2013
Liberty Mutual Agency Markets 1999 - 2005
Reliance Insurance May 1997 - December 1999
Skills
Insurance, Liability, Property & Casualty..., General Insurance, Marketing, Casualty, Sales, Commercial Lines, Umbrella Insurance, Commercial Insurance, Customer Service, Sales Management
Education
John Carroll University 1987 — 1991
Bachelor of Arts (B.A.), Communications
Wells Fargo July 2012 - Present
Wells Fargo October 2010 - June 2012
Marsh April 2010 - September 2010
Farmers Insurance April 2009 - November 2009
Liberty Mutual Agency Markets January 2006 - February 2009
Liberty Mutual Agency Markets March 2003 - January 2006
Liberty Mutual Agency Markets August 2002 - March 2003
GuideOne Insurance 1998 - 2001
Skills
Strategic Planning, Underwriting, Software Documentation, Insurance, Training, Claim, Risk Management, Budgets, Loans, Forecasting, Strategy, Coaching, Leadership
Education
Drake University 1995 — 1998
MPA
Drake University 1976 — 1980
BS, Business Administration
Liberty Mutual 2002 - Present
Liberty Mutual Agency Markets 2002 - Present
Liberty Mutual Insurance 2002 - Present
Skills
Investigation, Fraud, Claims Investigations, Criminal Law, Internal Investigations, Insurance Law, Criminal Investigations, Background Checks, Private Investigations, Subrogation, Property Damage, Liability, Claim Investigation, Accident, Claim, Fraud Claims, Liability Analysis
Education
Indiana University Bloomington 1984 — 1988
BS, Criminal Justice
Liberty Mutual Agency Markets September 2008 - Present
Liberty Mutual Insurance 2008 - 2009
Safeco March 1982 - September 2008
Education
California State University, Fresno 1977 — 1980
BS, Business Administration
Carmel High School 1971 — 1975
GE
Gainsco July 2013 - Present
Safeco Insurance 2009 - July 2013
Liberty Mutual Agency Markets June 2007 - July 2013
Arizona Fire and Investigations, LLC April 2006 - June 2008
Skills
Liability, Claim, Investigation, Private Investigations, Insurance, Subrogation, Claims Management, Casualty, Property Damage, Legal Liability, Workers Compensation, Property & Casualty..., Litigation Management, Fraud, Claim Investigation, Liability Analysis, Insurance Law, Accident, Personal Injury
Education
College of DuPage 1980 — 1982
Criminal Justice
Liberty Mutual Agency Markets May 1994 - Present
Liberty Mutual Insurance April 1994 - Present
Skills
Professional Liability, Insurance, Underwriting, Data Analysis, Business Analysis, SAS
Education
Stephen F. Austin State University 1974 — 1977
Bachelor's degree, Sociology and Spanish
Liberty Mutual - Safeco September 2015 - Present
Liberty Mutual Agency Markets 2002 - Present
Progressive Insurance 1999 - 2002
Skills
Account Management, Business Development, Business Planning, Casualty, Change Management, Claim, Claims Management, Coaching, Commercial Insurance, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Employee Training, Financial Analysis, General Insurance, Insurance, Leadership, Liability, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Negotiation, New Business Development, Operations Management, PowerPoint, Process Improvement, Project Management, Property & Casualty..., Recruiting, Risk Management, Sales, Sales Management, Strategic Planning, Subrogation, Team Building, Training, Underwriting, Vendor Management, Strategy, Selling, Property Damage, Claim Investigation, Program Management, Executive Management, Small Business, Claims Handling, Motorcycle
Education
Villanova University 2014 — 2015
Six Sigma Green Belt
St. Mary's University 1994 — 1998
BBA, Management / Marketing
ITS Property & Casualty Consulting February 2015 - Present
ITS Property & Casualty Consulting October 2010 - January 2015
Liberty Mutual Agency Markets January 2009 - September 2009
Safeco Insurance April 2006 - December 2008
Safeco Insurance September 1997 - June 2006
Safeco Insurance June 1987 - August 1997
Safeco Insurance April 1982 - May 1987
Safeco Insurance July 1980 - March 1982
Skills
ITIL, Business Analysis, SDLC, Insurance, Requirements Gathering, Forms Development, Training, Project Management, Property & Casualty..., Management, Software Documentation
Education
Washington State University - College of Business and Economics 1978 — 1980
MBA, Management
Washington State University - College of Business and Economics 1976 — 1978
BA, Business Adm - Computer Systems
Columbia Basin College 1974 — 1976
AA, General Studies
Liberty Mutual - Agency Markets June 1980 - Present
Education
Eastern Kentucky University 1975 — 1979
BS
Nationwide Insurance January 2014 - Present
Liberty Mutual Agency Markets April 1978 - Present
Liberty Mutual Agency Markets 1978 - Present
Ohio Casualty Insurance May 2006 - September 2008
Indiana Insurance August 2002 - April 2006
Skills
Property & Casualty..., Commercial Lines, Property Damage, Casualty, Legal Liability, Subrogation, Commercial Insurance, Claims Management, Liability, General Insurance, Claim, Litigation Management, Litigation, Professional Liability, Personal Injury, Insurance, Arbitration, Claims Resolution, Claim Investigation, Liability Analysis, Property Claims, Claims Handling, Inland Marine, Workers Compensation, Reinsurance, Employment Practices..., CPCU, Excess, Umbrella Insurance, Accident, Claims Investigations, Adjustments, Insurance Law, Workers' Compensation..., Xactimate, Brokers, Marine Insurance, Product Liability, Settlement, Public Liability, Life Insurance, Motorcycle, Water Damage, Health Insurance, Investigation, Fraud, Actuarial Science, Casualty Insurance
Education
Insurance Institute of America 1979 — 1988
Senior Claim Law Associate
Ball State University 1975 — 1979
Business Administration and Management, General
Fidelity Investments January 2012 - Present
Liberty Mutual Agency Markets August 2010 - January 2012
Liberty Mutual Group September 2001 - August 2010
Priority Health Services January 1988 - January 2001
Skills
Word, Excel, Outlook, Customer Relations, Policy Analysis, Customer Service, Problem Solving, Customer Satisfaction, Teamwork, Claims, Banking, Property & Casualty..., Research, Health Insurance, Operations Management, Insurance
Education
California State University, Fresno 1976 — 1978
B. A., Foreign Language, English Lit
Western Michigan University 1974 — 1976
n/a, English Lit, Foreign Language
Safeco Insurance Company March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
Liberty Mutual Agency Markets February 2007 - February 2010
Ohio Casualty Group June 1981 - November 2007
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Risk Management, Property & Casualty..., Change Management, Business Analysis, Negotiation, Commercial Insurance, Team Building, Budgets, Property Damage, Claim, Management, Leadership, Claim Investigation, Claims Management, Casualty, Legal Liability, Subrogation, Liability, Commercial Lines, Liability Analysis, Litigation Management, Claims Resolution, Property Claims, Claims Handling, Xactimate, General Insurance, Adjustments, Workers Compensation, Insurance Adjusting, Reinsurance, Excess, Professional Liability, Adjusters, Inland Marine, Insurance Law, CPCU, Homeowners, Loss Adjusting, Water Damage, Product Liability, Umbrella Insurance, Claims Investigations
Education
Bloomsburg University of Pennsylvania 1973 — 1977
Bachelor of Science (B.S.), Business Administration, Management and Operations
G.A.R Memorial High School 1967 — 1973
Liberty Mutual Insurance November 2012 - Present
Colorado Casualty Insurance Company July 2011 - November 2012
Liberty Mutual Agency Markets January 2005 - July 2011
U.C. Santa Barbara September 2003 - June 2004
Wellpoint Health Networks July 2003 - September 2003
Skills
Property & Casualty..., Actuarial Science, Loss Reserving, General Insurance, Casualty, Commercial Lines, Insurance, Ratemaking, Underwriting, Commercial Insurance, Actuaries, Workers Compensation, Analysis, Predictive Modeling, Pricing, SAS
Education
University of California, Santa Barbara 2002 — 2004
Bachelor of Science, Statistical Sciences with Actuarial Emphasis
Mendocino Community High School
Sandia National Labs January 2011 - Present
Raytheon July 2007 - July 2011
Raytheon July 2007 - July 2009
Liberty Mutual Agency Markets July 2005 - July 2007
DB Solutions January 1999 - January 2005
Education
Boston University
Business Administration
Central New England College
Computer Science Technology
Keene State College
Liberty Mutual Insurance October 2010 - Present
Indiana Insurance January 2007 - Present
Indiana Insurance January 2006 - Present
Indiana Insurance January 2007 - October 2010
Liberty Mutual Agency Markets January 2005 - January 2006
Indiana Insurance 2006 - 2006
Liberty Mutual Insurance January 2002 - January 2005
Liberty Mutual Insurance January 2001 - January 2002
Golden Eagle Insurance Corporation January 1999 - January 2001
Golden Eagle Insurance Corporation January 1997 - January 1999
Skills
Configuration Business...
Education
American Educational Institute, Inc
Insurance Education Association
Butler University 1989 — 1993
Bachelor of Arts (B.A.), Psychology
Liberty Mutual / Safeco Insurance June 2009 - Present
Liberty Mutual Agency Markets January 2008 - May 2009
Liberty Mutual / Indiana Insurance May 2002 - January 2008
Skills
Insurance, Property & Casualty..., Liability, Claims Management, General Insurance, Commercial Insurance, Casualty Insurance, Underwriting, Legal Liability, Workers Compensation
Education
Indianapolis Christian High School
Lipscomb University
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management