Liberty Mutual Insurance
Industry: Insurance company
DescriptionLiberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States. Headquarters: Boston, Massachusetts, United States CEO: David H. Long (Jun 29, 2011–) Revenue: 39.41 billion USD (2017) Subsidiaries: Safeco, Ironshore, Parent organization: LMHC Massachusetts Holdings, Inc.
Liberty Mutual Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Liberty Mutual Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Liberty Mutual Insurance Salaries. You can even request information on how much does Liberty Mutual Insurance pay if you want to. Learn about salaries, pros and cons of working for Liberty Mutual Insurance directly from the past employees.
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21,167 Liberty Mutual Insurance employees in database. Find out everything there's to know about Liberty Mutual Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Liberty Mutual Insurance Employees
Liberty Mutual Insurance September 2014 - Present
Northcentral Technical College August 2014 - Present
Skyward September 2012 - September 2014
Greenheck Fan Corporation December 2009 - September 2012
Greenheck Fan Corporation April 2007 - December 2009
Skills
C#, .NET, XML, SQL, Microsoft SQL Server, JavaScript, Programming, ASP.NET, Visual Basic, VB.NET, HTML, Java, jQuery, Web Services, Web Development, Scrum, Agile Web Development, SharePoint, SharePoint Designer, Databases, Visual Studio, RESTful service, AngularJS, KnockoutJS, MVC, CSS, Agile Methodologies
Education
University of Phoenix 2009 — 2012
Software Engineering
NorthCentral Technical College 2005 — 2007
Programmer Analyst
Liberty Mutual Insurance December 2012 - Present
Jacob Group Agency - Allstate Insurance Company March 2004 - December 2012
Allstate Insurance Company January 2002 - March 2004
Allstate Insurance Company November 1999 - January 2002
Allstate Insurance Company March 1995 - November 1999
Allstate Insurance Company November 1991 - March 1995
Allstate Insurance Company April 1983 - November 1991
Allstate Insurance Company April 1981 - April 1983
Skills
LUTCF, Life Insurance, Homeowners, Series 6, IRAs, Claim, Boat, Financial Planners, Licensed Property &..., Agents, Licensed Life & Health..., Long Term Care Insurance, Life & Health Insurance..., Legal Liability, Inland Marine, Variable Annuities, Insurance Brokerage, Sales Management, Buy-sell Agreements, Customer Retention, Call Center, Insurance, Property & Casualty..., Term Life Insurance, General Insurance
Education
University of Phoenix 1987 — 1989
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Element Enterprises 2014 - Present
National Lloyds Insurance 2014 - 2014
Goldman Sachs 2013 - 2014
Liberty Mutual Insurance 2009 - 2013
Skills
Licensed Property &..., Insurance Adjusting, IICRC Certified, IICRC Certifications, Risk Management, Casualty Insurance, Finance, Claims Handling, General Insurance, Adjusters, Insurance
Education
University of Phoenix
Business Management
Liberty Mutual Insurance June 2010 - Present
Liberty Mutual Insurance July 2010 - January 2013
State Farm February 2005 - July 2010
Skills
Customer Service, Sales, Marketing, Insurance, Team Building, Leadership, Customer Retention, Training, Microsoft Office, Customer Satisfaction, Property & Casualty..., Account Management, Time Management, Strategic Planning
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (BBA)
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance February 2009 - January 2014
Wilmington Finance 2005 - 2008
San Jose Advantage Homes, Inc. 1998 - 2005
Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Workers Compensation, Brokers, Liability, Life Insurance, Casualty, General Insurance, Commercial Lines, Loans, Financial Risk
Education
University of Phoenix 2001 — 2005
BS, Business Management
MarketScout August 2011 - Present
Liberty Mutual Insurance October 2009 - August 2011
21st Century Insurance June 2006 - October 2009
Skills
Risk Management, Insurance, Workers Compensation, Underwriting, Confidentiality, Problem Solving, Policy Analysis, Licensed Property &..., CISR Designation, Microsoft Office, Brokers, Customer Service, Property & Casualty..., Commercial Insurance, Casualty Insurance
Education
University of Phoenix 2009 — 2011
BS, Business Administration and Management, General
Aetna August 2014 - Present
State of Oregon December 2013 - August 2014
Liberty Mutual Insurance October 2012 - February 2013
USAA September 2009 - June 2012
USAA August 2006 - September 2009
United Way of Sacramento 2006 - 2009
BBR Partners January 2006 - June 2006
AIG April 2005 - October 2005
USAA May 2001 - April 2005
Skills
Insurance, Settlements, Insurance Claims, Underwriting, Property & Casualty..., Distance Learning, Creative Services, Technology Integration, Educational Technology, Settlement, Instructor-led Training, Claim, Microsoft Office, Workshop Facilitation, Training Facilitation, Program Facilitation, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Negotiation
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Business Communications
Liberty Mutual Insurance August 2014 - Present
State Auto Insurance March 2011 - Present
First Horizon Insurance Group May 2010 - March 2011
TrueNorth Company, LLC June 2009 - January 2010
US Insurance Group, LLC October 2008 - June 2009
USIG September 2006 - April 2009
US Insurance Group of Florida, LLC September 2006 - September 2008
Brown and Brown Insurance July 2005 - September 2006
Skills
Liability Analysis, Health Insurance, Umbrella Insurance, Underwriting, Commercial Insurance, Commercial Lines, Inland Marine, Casualty, Insurance, Workers Compensation, Brokers, Professional Liability, Property & Casualty..., Legal Liability, General Insurance, Employment Practices..., Claim, D&O, Excess, Liability, Claims Management, Casualty Insurance
Education
University of Phoenix 2009 — 2011
Business and Marketing
Plant City High School Graduate 1992 — 1995
Wake Medical Hospital September 2013 - Present
Wake Medical Hospital March 2004 - Present
MCI WorldCom June 1995 - August 2002
United States Army Reserve March 1982 - September 1995
Liberty Mutual Insurance February 1987 - September 1994
Skills
Microsoft Word, Microsoft Excel, Public Speaking, Research, Windows, Outlook, Teaching, Editing, HTML, Strategic Planning, Event Planning, Project Management, Social Media, Team Leadership, Nonprofits, Event Management, Social Media Marketing, Customer Service, Budgets, Microsoft Office, PowerPoint, Photoshop, Healthcare Management, English, Training, Human Resources, Healthcare
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, A
University of Phoenix 2009 — 2011
Bachelor of Applied Science (BASc), Business Administration and Management, General, A
Wake Technical Community College 2002 — 2004
Certification, Dietary Management Program, A
Sawyer School of Medical Assistants 1981 — 1982
Certified Nurse Assistance, Medical/Clinical Assistant Program, Successfully completed
University of Rochester 1980 — 1981
PRISM Math and Science After School Program, Mathematics and Computer Science
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
Liberty Mutual Insurance September 2004 - February 2010
Liberty Mutual Insurance September 2003 - September 2004
USAA January 2003 - August 2003
Progressive Insurance March 2001 - October 2002
Skills
Property, Insurance, Liability, Underwriting, Casualty, General Insurance, Umbrella Insurance, Life Insurance, Property Damage, Professional Liability, Microsoft Office, PowerPoint, Homeowners, Business Analysis, Coaching, Call Centers, Commercial Lines, Management, Claim, Casualty Insurance, Property, Property & Casualty...
Education
University of Phoenix
Liberty Mutual Insurance September 2000 - Present
Skills
Licensed Property &..., Licensed Life Insurance, Direct Sales, Long-term Customer..., Customer Service, Long Term Relationship..., Umbrella Insurance, Sales, Microsoft Office, Property & Casualty...
Education
The American College, Bryn Mawr, Pa.
L.U.T.C.F
University of Phoenix
Master of Business Administration (M.B.A.)
Fitchburg State College, Fitchburg, Massachusetts
Bachelor of Arts (B.A.)
Vector Marketing June 2013 - Present
DIRECTV January 2014 - March 2015
University of Phoenix April 2010 - September 2012
Liberty Mutual Insurance April 2009 - April 2010
The Funds Transfer Alliance November 2008 - May 2009
Academy of Cinema and Television May 2007 - November 2008
Skills
Customer Service, Call Centers, Cold Calling, Entertainment Industry, Higher Education, University Recruitment, Interpersonal Savvy, Sales, Salesforce.com, Client Billing, Auditions, Strategy, Lead Generation, Marketing, Human Resources, Networking, Program Management, Customer Retention, Data Entry, Advertising, Time Management, Training, Team Building, Customer Satisfaction, Leadership Development, Public Speaking, Microsoft Office, Microsoft Excel, Strategic Planning, Team Leadership, Coaching, Leadership, Management, Adult Education, Process Improvement, Critical Thinking, Communication, Microsoft Word
Education
University of Phoenix 2010 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Liberty Mutual Insurance August 2014 - Present
CDW June 2013 - June 2014
Advantage Group Insurance December 2002 - January 2014
Rio Salado College April 2012 - October 2012
Rio Salado College December 2008 - October 2012
University of Phoenix May 2010 - August 2011
Qwest Communications/CenturyLink 2002 - 2008
Skills
Higher Education, Adjunct, Education, Staff Development, Training, Telecommunications, Curriculum Design, Adult Education, Account Management, E-Learning, Small Business, Call Centers, Educational Leadership, Selling, Cloud Computing, Sales Process, Marketing, Career Counseling, Coaching, Sales, Insurance, Team Building, Leadership, Distance Learning, Customer Retention, Healthcare, Admissions, Curriculum Development, Recruiting, Security, Data Center
Education
University of Phoenix 1998 — 2007
Bachelor of Science, Business - Computer Information Systems
Arizona School of Real Estate and Business 2001 — 2001
Insurance
University of Phoenix
Master of Arts (MA), Education/Adult Education
University of Phoenix
Master's degree, Education and training
Higginbotham July 2013 - Present
Liberty Mutual Insurance March 2012 - July 2013
Liberty Mutual Insurance January 2011 - March 2012
Liberty Mutual Insurance October 2009 - January 2011
Liberty Mutual Insurance July 2006 - September 2009
Skills
Insurance, Property & Casualty..., Customer Service, Life Insurance, Umbrella Insurance, General Insurance, Underwriting, Commercial Insurance
Education
University of Phoenix 2011 — 2014
Associate's degree, Business Administration and Management, General
Dallas ISD April 2011 - Present
Dallas ISD February 2002 - April 2011
Cedar Valley College 2006 - 2006
JcPenney January 1998 - May 2002
Liberty Mutual Insurance September 1996 - April 1997
Skills
PowerPoint, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Budgets, Management, Human Resources, Time Management, Research, Public Speaking, Accounting, Customer Service, Access, Team Building, Teaching, Accounts Receivable, Grant Administration, Contract Management, Staff Development
Education
University of Phoenix 2009 — 2014
Bachelor of Science, Business Administration and Management, General, Graduate
South Oak Cliff High School 1988 — 1991
Liberty Mutual Insurance 2013 - Present
Liberty Mutual Insurance May 2011 - July 2013
Liberty Mutual Insurance January 2007 - May 2011
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Underwriting, Liability, General Insurance, Claim, Umbrella Insurance, Workers Compensation, Commercial Lines, Legal Liability, Claims Management, Professional Liability, Health Insurance, Reinsurance, D&O, Training, Homeowners, Liability Analysis, Property
Education
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Personal Family March 2012 - Present
Liberty Mutual Insurance 2003 - 2012
Global Crossing September 1998 - December 2002
AT&T January 1995 - August 1998
Skills
Developmental Psychology, Critical Thinking, Empathy, Active Learning, Time Management, Complex Problem Solving, Active Listening, Negotiation, Social Perceptiveness, Highly resourceful, Exceptional versatility..., Achieving Results, Records Management, Customer Satisfaction, Liability Analysis, Operational Efficiency, Insurance Risk, Microsoft Network, Social Networking
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Psychology
Liberty Mutual Insurance May 2014 - Present
Safeco Insurance 2011 - 2014
Hamilton County Job and Family Services 2007 - 2010
Monroe County Department of Job & Family Services 1998 - 2007
Bartlett Farmers Bank 1997 - 1998
Bank One 1995 - 1997
Rite Aid 1990 - 1995
Skills
Licensed Adjuster, Loans, Finance, Process Improvement, Microsoft Word, Strategic Planning
Education
University of Phoenix 2010 — 2011
MBA
West Liberty State University
BS Business Administration
Liberty Mutual Insurance June 2015 - Present
Safeco Insurance October 2014 - June 2015
Safeco Insurance March 2012 - October 2014
Safeco Insurance January 2007 - March 2012
Safeco Insurance January 2005 - January 2007
Skills
Property & Casualty..., Claims Management, Casualty, Legal Liability, Claim, Claim Investigation, Commercial Lines, Underwriting, Commercial Insurance, Liability, Property, Insurance, General Insurance, Umbrella Insurance, Professional Liability, Subrogation, Brokers, Property Damage, Life Insurance, Accident, Workers Compensation, Claims Handling, Claims Resolution, Reinsurance, Actuarial Science, Adjustments, Agents, Homeowners, Liability Analysis, Motorcycle, Property Claims, Settlement, Casualty Insurance, Automotive, Customer Service, Team Building, Negotiation, Strategic Planning
Education
Kansas Wesleyan University 1995 — 2000
Bachelor of Arts (B.A.), History
University of Phoenix
Master of Business Administration (MBA)
Liberty Mutual Insurance October 2011 - Present
Liberty Mutual Insurance January 2011 - Present
Union School District August 2008 - July 2011
PROFESSIONAL EXPERIENCE February 2002 - October 2008
Bank of America January 1998 - January 2000
Mona Lisa Coffee House and Restaurant, Hanford CA January 1997 - January 1998
Axline Enterprises, Inc January 1983 - January 1992
Education
University of Phoenix
Bachelor of Science, Business
Liberty Mutual Insurance February 2014 - Present
Wells Fargo Retail Finance June 2006 - February 2014
walmart September 2004 - June 2006
Skills
Credit, Banking, Sales, Customer Service, Finance, Access, Financial Services, Leadership, Risk Management, Microsoft Excel, Microsoft Office, Team Leadership, Outlook, Financial Modeling, Accounting, Loans, Business Development, Insurance
Education
University of Phoenix 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Liberty Mutual Insurance November 2013 - Present
Liberty Mutual Insurance October 2004 - November 2013
Skills
Insurance, User Acceptance Testing, User Experience, LDAP Administration, ClearQuest, SharePoint, Salesforce.com, Commercial Insurance, Training, Training Delivery, Instructional Design, Microsoft Office, Visio, Rational Team Concert, SAS, Business Analysis, Business Process..., System Testing, Web Applications, General Insurance, Leadership, Data Analysis
Education
University of Phoenix
Bachelor of Science in Business Management, Business Administration and Management, General
Kenan Advantage Group January 2014 - Present
First Communications November 2012 - May 2013
NBD International August 2008 - October 2012
Liberty Mutual Insurance March 2005 - October 2007
Skills
Customer Service, Claim, Insurance, Sales, Office Management, Interviews, Negotiation, Resume Writing, Training, Coaching, Microsoft Office, Recruiting, Account Management
Education
University of Phoenix 2012 — 2015
Counseling Psychology, 3.34
Liberty Mutual Insurance June 1985 - Present
Liberty Mutual 1983 - Present
Liberty Mutual Insurance January 1998 - December 2007
Skills
Property & Casualty..., Insurance, General Insurance, Management, Call Centers, Umbrella Insurance, Marketing, Underwriting, Life Insurance, Commercial Insurance, Leadership, Casualty, Liability, Whole Life, Term Life Insurance
Education
University of Phoenix
BBS, Business Management
Liberty Mutual Insurance June 2014 - Present
Safeco Insurance December 2009 - June 2014
Liberty Mutual Agency Markets June 2007 - December 2009
Advantage Rent A Car 2006 - 2007
Safeco Insurance 2005 - 2006
Skills
Insurance, E-learning, Customer Service, Customer Relations, Interviewing, Coaching, Talent Acquisition, Policy, Instructional Design, Compliance, Talent Management, Call Center, Performance Management, Team Building, Performance Appraisal, E-Learning, Team Leadership, Training Delivery, Training Management, Expense Management, Virtual Teams, Change Management, Training, Call Centers, Customer Retention, Human Resources, Recruiting, Program Management, Underwriting, Workshop Facilitation, Leadership, Sales, Employee Benefits, Employee Training, Strategy, Employee Engagement, Employee Relations, Needs Analysis, Workers Compensation, Customer Satisfaction, Leadership Development, Commercial Insurance, Instructor-led Training, Organizational..., Onboarding, Blended Learning, Hiring, Casualty, Property & Casualty..., General Insurance
Education
University of Phoenix 2000 — 2002
MBA, Business Administration
University of Washington 1991 — 1997
BA, Political Science
Liberty Mutual / Safeco Insurance January 2008 - Present
Liberty Mutual Insurance January 2008 - January 2011
Travelers July 2006 - January 2008
Nationwide Insurance July 2000 - July 2006
Skills
Property & Casualty..., Property Damage, Customer Service, Commercial Lines, Claim, Commercial Insurance, Subrogation, Microsoft Office, Claim Investigation, Procurement, Contract Negotiation, Property
Education
DeLand High School 1988 — 1992
High School Diploma
University of Phoenix
Liberty Mutual Insurance February 2014 - Present
Adecco Staffing, USA April 2013 - December 2013
QBE North America June 2010 - April 2013
Balboa Insurance April 2009 - June 2010
Balboa Insurance June 2008 - April 2009
Skills
Fluent in Spanish, Licensed in..., Analysis, Management, Insurance, Claim, Data Analysis, Project Planning, Outlook, Budgets, Customer Service, Invoicing, B2B, Internal Audit, Spanish, Property & Casualty..., Claims Management
Education
University of Phoenix
Bachelor's degree in Business Management
D&L Auto Body & Towing LLC July 2011 - Present
Liberty Mutual Insurance July 1997 - December 2010
Skills
Licensed Property &..., ACSR
Education
University of Phoenix
Associate's degree, Criminal Justice and Corrections, 3.75
GlobalTranz December 2012 - Present
Liberty Mutual Insurance October 2009 - November 2012
Pinnacle Capital Mortgage February 2002 - August 2009
Skills
Merchandising, Retail, Marketing, Sales, Advertising, Inventory Management, Customer Service, Social Media, Microsoft Word, Microsoft Excel, Microsoft Office, Social Networking, PowerPoint
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Liberty Mutual Insurance April 2013 - Present
Monster August 2012 - April 2013
The ROI Companies October 2010 - August 2012
Blockbuster January 2008 - October 2010
Sears, Roebuck and Co. November 2002 - December 2007
Skills
Cold Calling, Customer Service, Online Advertising, Lead Generation, Solution Selling, B2B, Sales Process, Sales, New Business Development, Direct Sales, Business Development, Retail, Merchandising, Management, Account Management
Education
University of Phoenix 2011 — 2013
Associate's degree, Information Technology
flournoys bus charter and travel January 2012 - Present
Liberty Mutual Insurance February 2002 - April 2008
Education
University of Phoenix
Business Administration and Management, General
Triple S Salud June 2012 - Present
Liberty Mutual Insurance March 2009 - March 2011
BearingPoint November 2005 - March 2009
FM Global October 2004 - October 2005
Wellington Management Company August 2002 - October 2004
Ropes and Gray March 2001 - August 2002
Credit Suisse December 1997 - March 2001
Skills
Excel, Word, PowerPoint, Essbase, Access, MS Office Suite, MS Project, FSI, Microsoft Word, Microsoft Office, Microsoft Excel, Training, Business Process, Sarbanes-Oxley Act, Budgets, Sales, Management
Education
University of Phoenix 2006 — 2009
Master’s Degree, Technology Management, 3.60
University of Phoenix 2000 — 2003
BS, Business Administration, 3.83
Liberty Mutual Insurance July 2014 - Present
Advantage Home Mortgage January 1999 - Present
Skills
Listening to customers, Creative Solutions, Strategic Planning, Term Life Insurance, Sales, Insurance, Customer Service, Property & Casualty..., Leadership
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Marketing
Virginia Commonwealth University
Bachelor of Arts (B.A.), Political Science and Government
Liberty Mutual Insurance January 2014 - Present
Overland Solutions June 2013 - January 2014
AIG December 2005 - May 2013
Overland Solutions May 2004 - December 2005
AllianceBernstein November 2000 - July 2003
Skills
Sarbanes-Oxley Act, Microsoft Office, Mergers, Sarbanes-Oxley, Process Improvement, Microsoft Excel, Strategic Planning, Claim, Risk Management, Insurance, Workers Compensation, Property & Casualty..., Commercial Insurance, Customer Service, Auditing, Liability, Legal Liability, Underwriting, Mergers & Acquisitions, Reinsurance, PowerPoint, Commercial Lines, General Insurance, Analysis, Financial Analysis, Accounting, Access, Leadership Development, Social Media Marketing
Education
University of Phoenix 2009 — 2010
MBA
Liberty Mutual Insurance Group 2008 - Present
Liberty Mutual Insurance January 2005 - Present
NAIFA June 2010 - June 2013
Liberty Mutual Insurance 2002 - 2004
Juniper Networks January 2000 - July 2002
ACCO Brands / Kensington 1997 - 2000
Skills
Management, Marketing, Selling, Strategic Financial..., Retirement Planning, Sales, Fixed Annuities, Training, Leadership, Insurance, Networking, Qualifying Prospects, Coaching, Employee Benefits, Sales Management, Customer Service, Risk Management, Underwriting, Strategic Planning, Team Management, Team Building, Life Insurance, Cold Calling, Account Management, Property & Casualty..., Recruiting
Education
University of Phoenix 2004 — 2016
Working on Degree, Business, Management, Marketing, and Related Support Services
AAA NCNU Insurance Exchange October 2011 - Present
Liberty Mutual February 2004 - September 2011
Liberty Mutual Group February 2004 - September 2011
Liberty Mutual Insurance 2004 - September 2011
Skills
Sales Management, Operations Management, General Insurance, Leadership, Insurance, Underwriting, Coaching, Property & Casualty..., Customer Retention, Customer Satisfaction, Team Building, Management, Negotiation
Education
University of Phoenix 2005 — 2008
Bachelors, Business Management
Weir Oil and Gas November 2012 - Present
US Remodelers/Home Depot Home Services November 2011 - November 2012
ATI Enterprises April 2008 - November 2011
ATI Enterprises April 2007 - April 2008
City of Hutto May 2005 - October 2005
Liberty Mutual Insurance September 2003 - April 2005
Varel International September 1999 - March 2003
Ithaca Industries, Inc. November 1996 - August 1999
Columbus Realty Trust January 1995 - November 1996
Beanna Whitlock, EA September 1994 - January 1995
Skills
HRIS, 401k, ADP Payroll, Welfare, FMLA, Benefits Administration, Payroll, Customer Service, Employee Benefits, Human Resources, Accounts Payable, Employee Relations, New Hire Orientations, Training, HR Policies, Personnel Management, Coaching, Talent Management, Microsoft Excel, Time Management, Team Building, Outlook, Microsoft Office
Education
University of Phoenix
Bachelor of Science Business/E, business Degree
Shell - Ahwatukee Auto Spa May 2013 - Present
Liberty Mutual Insurance May 2012 - May 2013
University of Phoenix March 2010 - May 2012
Orangetree Golf Resort March 2005 - March 2010
BBQ Company September 2004 - March 2005
Blue Cross Blue Shield of Massachusetts, 401 Park Drive, Boston Ma September 2001 - May 2004
Star Market April 1996 - September 2001
Skills
Customer Service, Microsoft Office, Management, Team Leadership, Data Entry, Web Design, Filing, Cooking, Spreadsheets, Merchandising, File Management, Training, Leadership
Education
University of Phoenix 2009 — 2012
Associate, IT
Somerville High School 1991 — 1995
High School Diploma, Business
University of Phoenix
Liberty Mutual Insurance January 2015 - Present
Fidelity Investments June 2004 - January 2014
Skills
Sound Analytical Skills, Strategic Communications, Client Relations, Investment Brokerage, Property & Casualty..., Investment Strategies, Critical Thinking, Time Management, Analysis, Finance
Education
University of Phoenix 2009 — 2012
Master’s Degree, International Business, 3.3 GPA
University of Phoenix 2005 — 2009
Bachelor’s Degree, Business Administration and Management, General, 3.5 GPA
Sunrun September 2015 - Present
SolarCity October 2014 - July 2015
Liberty Mutual Insurance January 2014 - October 2014
All About Promotions May 2004 - October 2014
Bryan University July 2011 - December 2013
ITT Technical Institute June 2010 - July 2011
University of Phoenix June 2005 - June 2010
Skills
Sales, Interviews, Customer Satisfaction, Team Building, Leadership Development, Sales Management, Strategic Planning, Sales Presentations, Team Leadership, Microsoft Office, Marketing, Operations Management, Marketing Communications, Property & Casualty..., Solar Energy, Insurance, Goal Setting, Telemarketing, Motivational..., Home, Auto, Networking, Social Media, Customer Service, Training, Recruiting, Time Management, Admissions, Enrollment Management, Photovoltaics, Relationship Building, Exceed Sales Goals, Performance Motivation, Door to Door, Leadership
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Business Management, 3.79
University of Phoenix
Master of Business Administration (MBA), In Process
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance March 2013 - Present
Allstate Insurance March 2011 - March 2013
Skills
Casualty, Property & Casualty..., Life Insurance, Life & Health Insurance..., Renters, Employee Benefits, Fixed Annuities, Retirement Planning, Whole Life, Claims Handling, Cold Calling, Universal Life, Property, Sales Management, Sales, Customer Service, Casualty Insurance, First Time Home Buyers, Marketing, Insurance, Team Building, Investment Properties, Leadership, Workers Compensation
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Woodland Park High School 1999 — 2003
Woodland Park High School, High School/Secondary Diplomas and Certificates
Liberty Mutual Insurance May 2013 - Present
US Services, LLC May 2011 - March 2013
Indemae Home Loans February 2001 - March 2011
Thomson Financial July 2000 - February 2001
Skills
Office Management, Microsoft Office, QuickBooks, Travel Arrangements, Spreadsheets, Data Entry, File Management, Customer Service, Accounts Payable, Account Reconciliation, Online Research, Project Management, Internet
Education
University of Phoenix 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
Microsoft 2013 — 2014
MOS Certification, Microsoft Office Specialist, In Progress
Columban CollegeOlongapo 1990 — 1993
Bachelors, Business Administration
Liberty Mutual Insurance July 2011 - Present
Liberty Mutual Insurance March 2002 - July 2011
Liberty Mutual Insurance August 1995 - March 2002
Skills
Insurance, Claim, Liability, Property, Commercial Insurance, Claims Management, Commercial Lines, Legal Liability, Claim Investigation, Litigation Management, Liability Analysis, Property Damage, Brokers, Casualty, Property, Casualty Insurance, General Insurance, Property & Casualty...
Education
University of Phoenix 2004 — 2008
Bachelor's degree, Business Management, 3.92
Associates in Claims
Associates in Risk Management
Senior Claims Law Associate
Liberty Mutual Insurance August 2015 - Present
Liberty Mutual Insurance October 2014 - August 2015
Skills
Management, Customer Service, Claim, Insurance, Commercial Insurance, Claims Management, General Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Psychology
University of Phoenix 2013 — 2014
Associate of Arts (A.A.), Communications
UnitedHealth Group March 2015 - Present
Green Partners LLC July 2014 - March 2015
Ameriprise Auto & Home Insurance July 2012 - June 2014
Account January 2012 - August 2012
Liberty Mutual Insurance July 2004 - January 2012
DHL March 2002 - July 2004
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Building, Marketing, Healthcare, Underwriting
Education
University of Phoenix 1999 — 2003
Bachelor's degree Business Administration, Business, Management, Marketing, and Related Support Services
Liberty Mutual Insurance May 2015 - Present
Liberty Mutual Insurance April 2014 - May 2015
Liberty Mutual Insurance May 2012 - April 2014
Skills
Customer Service, Sales, Leadership, Training, Strategic Planning, Team Building, Microsoft Office, Marketing, Project Management, Risk Management, Instructional Design, Program Management, Program Development, Program Analysis, Coaching, Customer Satisfaction, Management
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Business Administration and Management, General
Liberty Mutual Insurance February 2009 - Present
Liberty Mutual Insurance August 2008 - January 2009
Liberty Mutual Insurance November 2006 - July 2008
Liberty Mutual Insurance October 2003 - November 2006
Liberty Mutual Insurance June 2001 - October 2003
State Farm Insurance May 1999 - June 2001
MBNA America Bank January 1996 - September 1998
Skills
Property & Casualty..., Life Insurance, Insurance, General Insurance, Umbrella Insurance, Underwriting, Fixed Annuities, Casualty, Liability, Term Life Insurance, Whole Life, Claims Management, Legal Liability, Homeowners, Employee Benefits, Brokers, Sales, Sales Management, Sales Operations, Cold Calling, Customer Service, Casualty Insurance, Annuity Sales, Team Leadership
Education
University of Southern Maine 1994 — 1999
B.S. Economics, Minor Business Adminstration
University of Phoenix 2002 — 2004
MBA, Business Administration and Management, General
Cobre Valley Regional Medical Center April 2015 - Present
Randstad USA December 2014 - Present
Randstad USA December 2014 - Present
ME Elecmetal July 2012 - May 2014
Liberty Mutual Insurance August 2010 - July 2012
Isola Group May 2010 - July 2010
PricewaterhouseCoopers April 1996 - March 2010
PricewaterhouseCoopers 1996 - 2002
Coopers & Lybrand 1996 - 1998
Bank of America June 1995 - March 1996
Skills
Computer Hardware, Computer Security, Computer Maintenance, Desktop Support, Network Security, Active Directory, Windows 7, Windows Server, Windows System..., Disk Encryption, Printers, Blackberry Enterprise..., Blackberry, Microsoft Office, Information Security, Microsoft Word, Microsoft Excel, Outlook, Remote Desktop, Wireless Networking, Disk Imaging, Symantec Antivirus, Hardware Diagnostics, Malware Analysis, Host Intrusion..., System Administration, Server Administration, Operating Systems, Windows Vista, Cisco VoIP, Norton Ghost, DLT, Tape Backup, User Acceptance Testing, Change Control, TCP/IP protocols, Arcserve, Avaya, VPN, HP Service Center, Best Practices, Visio, Lync, Lotus Notes, SharePoint, Root Cause Analysis, Troubleshooting, Web Browsing, Customer Service, General Instructor
Education
University of Phoenix 2008 — 2011
Bachelor, Information Technology, 3.85 GPA
Phoenix Community College 1993 — 1995
General Studies
Liberty Mutual Insurance June 2014 - Present
Liberty Mutual Insurance May 2012 - June 2014
Liberty Mutual Insurance August 1999 - May 2012
Seminole Hard Rock Hotel & Casino Hollywood July 1998 - July 1999
Dairy Queen September 1991 - July 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Claims Management, Telephone Interviewing, Claims Investigations, Claims Handling, Claims Resolution, Team Leadership, Teamwork, Focus Groups, Corporate Training, Claim, Workers Compensation, Insurance, Customer Satisfaction, Training
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Administration, Management and Operations
University of Phoenix
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Liberty Mutual Insurance October 2012 - Present
Fifth Third Bank May 2011 - October 2012
Fifth Third Bank April 2010 - May 2011
Wells Fargo Home Mortgage January 2007 - April 2010
Wells Fargo January 2001 - January 2007
Wells Fargo January 1999 - January 2001
Skills
Sales Management, Sales, Mortgage Lending, Property & Casualty..., Life Insurance, Financial Advisory, Retail Banking, Series 6, Series 63, Licensed Property &..., Licensed Life & Health...
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Finance, General
Nationwide Insurance December 2014 - Present
Liberty Mutual Insurance November 2011 - November 2014
Nationwide Insurance January 2007 - October 2011
Skills
Casualty, Commercial Insurance, Health Insurance, Insurance, Risk Management, Underwriting, Property & Casualty..., Customer Service, Liability, Claim, Umbrella Insurance, Workers Compensation, Financial Analysis, Inland Marine, Casualty Insurance, Professional Liability
Education
University of Phoenix 2014 — 2015
MBA, Finance
Virginia Commonwealth University - School of Business 2003 — 2005
BS, Business Adminstration/Management
Liberty Mutual Insurance August 2012 - Present
Alaska National Insurance Company April 2007 - August 2012
Alaska USA FCU June 2006 - April 2007
Skills
Claim, Workers Compensation, Insurance, Commercial Insurance, Liability, Claims Management
Education
Alyeska Helicopters 2012 — 2013
Private pilot
University of Phoenix 2009 — 2011
Associate's degree, Business
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance September 2011 - August 2014
Liberty Mutual Insurance September 2008 - September 2011
Citi June 2003 - August 2008
Skills
Management, Training, Recruiting, Customer Service, Hiring, Coaching, Call Centers, Business Analysis, Insurance, Process Improvement
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
American Family Insurance April 2015 - Present
Liberty Mutual Insurance September 2012 - Present
Liberty Mutual Insurance August 2011 - August 2012
Liberty Mutual Insurance February 2010 - April 2011
Liberty Mutual Insurance March 2008 - February 2010
Liberty Mutual Insurance March 2007 - March 2008
Liberty Mutual Insurance March 2005 - March 2007
Liberty Mutual Insurance July 2002 - March 2005
Skills
Claims Management, Insurance, Management, Process Improvement, Property, Liability
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Global Mgmt
University of Wisconsin-Madison 1998 — 2002
Bachelor's Degree, Mathematics
Scottrade® Advisor Services March 2015 - Present
Angel Investor January 2014 - March 2015
Charles Schwab July 2013 - January 2014
Sayyadina December 2011 - July 2013
JPMorgan Chase November 2010 - December 2011
U.S. Bank June 2010 - November 2010
Wells Fargo January 2009 - June 2010
Cancun and Grandview Resorts January 2008 - January 2009
Liberty Mutual Insurance September 2006 - January 2008
Cintas September 2002 - September 2006
Skills
CRM, Finance, Leadership, Management, Banking, Project Management, Project Planning, Marketing, Customer Service, Operations Management, Investments, Sales, Budgets, Team Leadership, Strategy, New Business Development, Negotiation, Customer Satisfaction
Education
University of Phoenix 2012 — 2015
Master's degree, Psychology
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business Management
Marine Corps Institute 2000 — 2000
Associate's degree, Finance, General
Marine Corps Institute 2000 — 2000
Associate's degree, Organizational Leadership
Technical Training Center- Meridian, MS 1999 — 1999
Associate's degree, Aviation/Airway Management and Operations
Transwest December 2013 - August 2014
Liberty Mutual Insurance March 2013 - December 2013
Urban Lending Solutions June 2012 - March 2013
Geotech Environmental Equipment, Inc. December 2011 - June 2012
T-Mobile February 2007 - November 2011
Roy J. O'Donnell Co. September 2003 - June 2006
Ultimate Electronics June 1997 - January 2003
Skills
Customer service, Purchasing, Inventory, Payroll, Accounts Receivable, Marketing Communications, Product Marketing, Aging Reports, Fuel Systems, PowerPoint, Records Management, Travel Planning, Calendar Planning, Corporate Events, Negotiation, Microsoft Word, Microsoft Excel, Order Processing, Collections, Executive..., Human Resources
Education
University of Phoenix 2010 — 2012
Associate's Degree, Business Administration and Management, General
Poco Graphite August 2006 - Present
Medtronic January 2002 - August 2006
Medtronic 2002 - 2006
Kohler Mix Specialties 1987 - 1992
Associated Milk Producers Incorporated 1983 - 1987
Liberty Mutual Insurance 1981 - 1983
Skills
Continuous Improvement, Lean Manufacturing, Six Sigma, Quality System, ISO 13485, DMAIC, Manufacturing..., Dairy Science, Quality Auditing, Calibration, Operations Management, Accounts Payable, Accounting, Logistics, HACCP, GMP, SAP, Iso 9000, Aerospace Manufacturing, Purchase Orders, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Employee Training, Workers' Compensation..., Payroll, Food Safety, Industrial Safety, MPI, CNC operation, Laser Engraving, Surface Grinding, Assembler, Blueprint Reading, Aerospace, Biotechnology, Microplate Reader, Protein Chemistry, Dairy Products, Aseptic Processing, Pasteurization, SPC, Quality Assurance, Root Cause Analysis, 5S, ISO
Education
University of Phoenix 2008 — 2009
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.84
American Institute of Baking 1990 — 1991
Food Science and Technology, Food Science
Tarrant County Junior College 1983 — 1983
Basic Skills and Developmental/Remedial Education, 3.455
Castleberry Hight School 1979 — 1983
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance January 2007 - January 2014
Woodrow Wilson 2012 - 2013
Woodrow Wilson 2012 - 2013
Woodrow Wilson 2012 - 2013
Liberty Mutual Insurance April 2009 - April 2011
Liberty Mutual Insurance January 2007 - April 2009
Liberty Mutual Insurance August 2000 - December 2006
Superior Insurance 2001 - 2002
AON Inovative Services 1998 - 2000
Skills
Property & Casualty..., Claim, Claims Management, Liability, Casualty, Legal Liability, Insurance, Commercial Lines, Commercial Insurance, General Insurance, Subrogation, Underwriting, Property Damage, Process Improvement, Liability Analysis, Litigation Management, Customer Service, Professional Liability, Software Documentation, Analysis, Claims Handling, Insurance Law, Arbitration, Call Center, Product Liability, Mentoring, Claim Investigation, Claims Resolution, Risk Management, Inland Marine, Adjusters, Training, Adjustments, Business Analysis, Team Building, Excess, Recruiting, Leadership, Problem Solving, Management, Investigation, Microsoft Excel, Data Analysis, Project Management, Negotiation, Coaching, Change Management, Strategic Planning, Team Leadership, Requirements Gathering
Education
University of Phoenix 2009 — 2011
Bachelor's, Business Management and Finance
Wheat Ridge High School 1992 — 1995
High School Diploma
Liberty Mutual Insurance April 2014 - Present
Northeast Atlantic Properties January 2007 - Present
Liberty Mutual April 2011 - April 2014
American Canvas Co. LLC January 2000 - June 2012
Verizon October 1998 - September 2010
Skills
Access, Visio, Management, Microsoft Excel, Time Management, Customer Service, Analysis, Payroll, Call Centers, Leadership, Process Improvement, Training, PowerPoint, Team Leadership, Outlook
Education
University of Phoenix 2010 — 2012
Pursuing Associates of Arts Degree, Associates of Arts Degree with Concentration in IT
Boston University Corporate Education Center 2005 — 2005
Certificate, Microsoft Office
Timberlane Regional High School 1992 — 1997
Diploma
Liberty Mutual Insurance March 2012 - Present
Liberty Mutual Insurance November 2007 - March 2012
ScoNet May 2007 - November 2007
CompUSA August 2001 - May 2007
Skills
Retail, Customer Satisfaction, Customer Service, Insurance, Forecasting, Coaching, Dimensions of..., Training, Property, Business Analysis, Customer Retention, Sales, Recruiting, Leadership, Process Improvement, Program Management, Analysis, Property, Human Resources, Sales Management, Team Building, Account Management, Cold Calling, Employee Benefits, Performance Management
Education
University of Phoenix 2014 — 2016
Bachelor of Science in Project Management
Klein 1997 — 2000
Liberty Mutual Insurance April 2012 - Present
Skills
Sales, marketin,..., Fixed Annuities, Property & Casualty..., Insurance, Commercial Insurance, Umbrella Insurance, Leadership, Term Life Insurance, Marketing
Education
University of Phoenix 1986 — 1988
bs, Business Administration and Management, General
Liberty Mutual Insurance/Safeco January 2006 - Present
Liberty Mutual Insurance 2009 - 2009
Liberty Mutual Insurance 2009 - 2009
State Farm Insurance August 2000 - May 2004
Farmers Insurance March 1995 - August 2000
Skills
Support Supervisor, Team Leadership, Project Management, Employee Training, Coaching Staff, Team Mentoring, Customer Satisfaction, Customer Retention, Sales, Property & Casualty..., Insurance, General Insurance, Team Building, Customer Service
Education
University of Phoenix 2014 — 2016
Bachelor of Science (BS), Business Management
University of Phoenix 2011 — 2014
Associate of Arts (A.A.), Business
The Prudential Insurance Company of America December 2013 - Present
Liberty Mutual Insurance May 2012 - October 2013
Education
University of Phoenix
Heartbeat To Happiness 2014 - Present
Heartbeat to Happiness 2014 - 2014
Liberty Mutual Insurance 2012 - 2014
CA Notary Public 2011 - 2014
Independent Insurance Agent 2011 - 2014
Retail Industry 1995 - 2011
Skills
Motivational Speaking, Coaching, Training, Sales, Entrepreneurship, Public Speaking, Published Author, Marketing, Small Business, Classroom Training, Insurance, Life Insurance, Fixed Annuities, Property & Casualty..., Team Building, Leadership, Strategic Planning, Marketing Strategy, Management
Education
CEO Space International
Success Mastery Academy
NLP Certification
University of Phoenix
Bachelor of Science, Business / Management
Liberty Mutual Insurance January 2015 - Present
Towers Watson/One Exchange July 2014 - September 2014
TruVision Entertainment June 2011 - August 2013
General Chappie James Leadership Academy November 2010 - March 2013
Skills
Team Building, Management, Recruiting, Sales, Customer Service, Marketing, Microsoft Office, Public Speaking, Strategic Planning, Training
Education
University of Phoenix 2012 — 2014
Master’s Degree, Adult and Continuing Education and Training, 3.27
American TESOL 2009 — 2009
Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor
Wright State University 2006 — 2009
Bachelor’s Degree, Mass Communication/Media Studies, Minor in Business Management
Liberty Mutual Insurance Principal HR GeneralistLiberty Mutual1986 - Present
Education
University of Phoenix 2004 — 2008
Primerica Financial Services February 2009 - Present
Yuma Financial Mgmt, Inc. / The TaxFile2 January 2002 - Present
Luke Air Force Base Glendale December 2010 - April 2011
Mitel Inc. June 2006 - February 2009
Mitel 2006 - 2009
Neutron Industries, Inc. August 2002 - February 2006
Liberty Mutual Insurance October 2000 - January 2002
Rubadue Wire Co., Inc. September 1994 - March 2000
Education
University of Phoenix 2009 — 2010
Master Science, Accountancy
University of Phoenix 2002 — 2007
Bachelor Science, Business Management/Marketing
University of Phoenix 2002 — 2003
H.R. Management Certification
Liberty Mutual Insurance July 2012 - Present
Liberty Mutual July 2009 - July 2012
DMX Group December 2008 - December 2010
Kidde Fenwal 2007 - 2007
Staples 2006 - 2007
Staples Business Advantage 2005 - 2006
Skills
Financial Reporting, Outlook, Excel, Accounting, Credit, Billing, Word, Forecasting, Budgeting, Auditing, Cash Flow, Customer Relations, Microsoft Office, Customer Service, General Ledger, Reconciliation, Access, Analysis, Problem Solving, Cash Management, Accounts Receivable, Inventory Management, Negotiation, SAP, Insurance, Financial Planning, Internal Controls, PowerPoint, Credit Analysis, Process Improvement, Administration, Mergers, PeopleSoft, Tax, Contract Negotiation, Corporate Finance, Research, Invoicing, Time Management, Leadership, Microsoft Word, Budgets
Education
University of Phoenix 2006 — 2009
Bachelors of Science, Business/Accounting
Liberty Mutual Insurance January 2013 - Present
American Family Insurance 2009 - December 2012
Skills
Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, General Insurance, Claim, Life Insurance, Liability, Casualty, Underwriting, Risk Management, Umbrella Insurance, Term Life Insurance, Legal Liability, Casualty Insurance, Homeowners
Education
University of Phoenix 2009 — 2012
Bachelor's of Science, Business Management
Liberty Mutual Insurance March 2010 - Present
Landmark Plumbing December 2003 - March 2010
Skills
Insurance, Cold Calling, Account Management, Customer Service, Sales, Sales Management, New Business Development, Negotiation, Property & Casualty..., Umbrella Insurance, Microsoft Excel, Strategic Planning, Contract Negotiation, Licensed Property, Homeowners, Casualty, General Insurance, Team Building, Liability, Coaching, Budgets, Renters, Marine Insurance, Management, Life Insurance, Underwriting
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA) W/Concentration in Finance, Finance
University of West Georgia 2003 — 2005
BBA, Finance
Liberty Mutual Insurance April 2014 - Present
Liberty Mutual Insurance March 2012 - April 2014
Safeco Insurance July 2008 - March 2012
Safeco Insurance May 2007 - July 2008
Safeco Insurance November 2005 - May 2007
Skills
Coaching, Claims Management, Hiring, Training, Customer Service, Liability, Leadership, Insurance, Claim, Hospitality, Management, Customer Satisfaction, Team Building, Negotiation, Sales, Underwriting, Sales Operations, Casualty, Property & Casualty..., Legal Liability, Commercial Lines, Subrogation, Customer Retention, Claims Handling, Process Improvement, Performance Management, Salesforce.com, Business Process..., Workers Compensation, Casualty Insurance, Commercial Insurance
Education
University of Phoenix 2005 — 2007
B.S., Business
Whitworth University 2003 — 2005
Political Science
Liberty Mutual Insurance October 2013 - Present
University of Phoenix June 2004 - October 2013
University of Phoenix June 2004 - October 2013
Skills
Management, Microsoft Excel, Grants, Customer Retention, Student Affairs, Staff Development, Adult Education, College Recruiting, Customer Service, Sales, Student Recruiting, Leadership, Recruiting
Education
Western International University
Bachelor of Science, Business Marketing
University of Phoenix 2011 — 2012
Certificate, Human Resources
Liberty Mutual Insurance 2006 - Present
Skills
General Insurance, Insurance, Umbrella Insurance, Property & Casualty..., Casualty, Claim, Sales, Liability, Underwriting, Leadership, Commercial Insurance
Education
University of Phoenix
Bachelor of Arts (B.A.), Business
Liberty Mutual Insurance December 2014 - Present
Liberty Mutual Insurance September 2012 - December 2014
Liberty Mutual January 2011 - September 2012
Liberty Mutual Insurance November 2003 - January 2011
Prudential Insurance 1997 - 2003
Skills
Insurance, Management, General Insurance, Underwriting, Call Center, Property & Casualty..., Customer Service, Process Improvement, Call Centers, New Business Development, Employee Benefits, Marketing, Team Building, Training, Claim, Customer Retention, Lean Operations, Lean Transformation, Customer Satisfaction, Leadership
Education
University of Phoenix 2005 — 2010
Bachelors, Business Marketing
Maxim Staffing Solutions October 2011 - December 2012
Prestige International Financial November 2010 - April 2011
TasCus May 2010 - October 2010
Service/ Home Service USA January 2009 - January 2010
Liberty Mutual Insurance June 2005 - March 2008
Skills
Fluent in English and..., MS Office 2007, Self-Motivated,..., Positive Leader,...
Education
University of Phoenix
Master, Business Administration
Liberty Mutual Insurance September 2000 - Present
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Business Administration, Management and Operations, 3.6
Liberty Mutual Insurance January 2015 - Present
Liberty Mutual 1997 - Present
Skills
Insurance, Account Management, Process Improvement, Microsoft Excel, Property & Casualty..., Customer Service, Customer Satisfaction, Leadership, Training, Team Building, Leadership Development, Coaching, Outlook, Sales
Education
University of Phoenix
Management, A
The Hartford February 2013 - Present
AAA Carolinas January 2011 - February 2013
AAA Carolinas August 2010 - January 2011
Liberty Mutual Insurance November 2004 - December 2009
Skills
Property & Casualty..., Insurance, Customer Service, Sales, Account Management, Risk Management, Performance Management, Marketing, Sales Management, Leadership Development, Strategic Planning, Team Building, Casualty, New Business Development, Customer Satisfaction, Employee Benefits, General Insurance, Leadership, Negotiation, Sales Process, Salesforce.com, Selling, Time Management, Training
Education
University of Phoenix
BS, Business-Mgmt
Boston Medical Center October 2009 - January 2010
MBTA January 2001 - January 2009
Syratech January 1999 - January 2001
Liberty Mutual Insurance January 1990 - January 1999
Education
University of Phoenix
Computers
Liberty Mutual Insurance February 2015 - Present
Skills
Security, System Administration, Integration, Security Clearance, Network Security, Research, New Business Development, Software Documentation, Public Speaking, Information Security, Negotiation, Marketing, Business Strategy, Networking, Social Media, Microsoft Office, Risk Assessment, Computer Security, Sales Management, Customer Service, Change Management, Talent Management, Employee Relations, Access, Technical Recruiting, Performance Management, Strategy, Vendor Management
Education
University of Phoenix 2014 — 2020
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General, 3.90
University of Phoenix 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General, 3.90
University of Phoenix 2014 — 2018
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General, 3.6
Liberty Mutual Insurance August 2014 - Present
Liberty Mutual Insurance December 2011 - August 2014
Sears Holdings Corporation October 1998 - July 2008
Skills
Workforce Management, Employee Training, Customer Service..., Call Centers, Customer Experience, Customer Satisfaction, Training, Call Center, CRM, Operations Management, Workforce Planning, Customer Retention, Performance Management, Customer Service, Process Improvement
Education
University of Phoenix 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Liberty Mutual Insurance February 2015 - Present
Facebook Global Marketing Solutions January 2014 - January 2015
Federal Financial Group LLC September 2011 - January 2014
PurTone Hearing Centers, LLC April 2008 - August 2012
New Concepts for Success January 2004 - April 2008
Computer Renewal Services, LLC February 2001 - September 2003
Wholesale Furniture Distributors, Inc June 1995 - February 2001
No Problem Lawn Care January 1985 - November 1994
Sentry Insurance March 1978 - September 1984
Skills
Financial Analysis, Strategic Financial..., Finance, Management, Customer Service, Microsoft Office, Troubleshooting, Training, Program Management, Insurance, Outlook, Microsoft Excel, Marketing, Healthcare, Microsoft Word, Team Building, Leadership, Sales, Budgets, Strategic Planning, Process Improvement, Coaching, Human Resources, Public Speaking
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), 3.92
University of Phoenix 2007 — 2010
BS, Business Management
Coronado High School 1973 — 1977
Diploma
Liberty Mutual Insurance November 2013 - Present
University of Phoenix October 2011 - June 2013
University of Phoenix November 2007 - October 2011
Sherwin-Williams May 2004 - November 2007
Sheraton Hotel December 2002 - May 2004
Skills
Enrollment Management, Admissions, Student Recruiting, Higher Education, Campus, Leadership Development, Student Affairs, Staff Development, Leadership, Coaching, Public Speaking, Critical Thinking, Time Management, Adult Education, Student Financial Aid, Training, Retaining Customers, Career Counseling, Community Outreach, Distance Learning, E-Learning, Performance Management, Resume Writing, Career Development, Instructional Design, Employee Training, Student Development, Conflict Resolution, Strategic Planning, Marketing, Academic Advising, Customer Satisfaction, College Recruiting, CampusVue, Interviews, Higher Education..., Academic Administration, Customer Retention
Education
University of South Carolina - The Moore School of Business 2000 — 2004
Bachelors of Science, Management and Marketing Majors
University of Phoenix 2007 — 2009
Master, Business Administration
Liberty Mutual Insurance January 2014 - Present
APAC Customer Services January 2014 - Present
Americo January 2013 - Present
Skills
Punctual, Brand Loyalty, Dedicated, Business, Business Services, Asset, Integrity, Order Fulfillment, New Business..., Future Trends, Accountability, Partnerships, Result Oriented, Campaigns, Inventory, Managed Hosting, Sellers
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Maintaining a 3.8 GPA
Liberty Mutual Insurance July 2014 - Present
Liberty Mutual Insurance March 2011 - July 2014
Liberty Mutual January 2007 - March 2011
Sommer Weddings Bridal Consulting January 2002 - May 2007
Skills
Insurance, Property & Casualty..., Claim, General Insurance, Liability, Underwriting, Casualty, Risk Management, Life Insurance, Process Improvement, SharePoint, Business Analysis, Brokers, Call Centers, Employee Benefits, Casualty Insurance, Umbrella Insurance
Education
University of Phoenix 2011 — 2012
Master of Business Administration (MBA), Project Management
Arizona State University 1997 — 2000
BA, Political science
USCG Training Center Yorktown July 2014 - Present
USCG MSST Kings Bay January 2011 - July 2014
USCG Station Port O'Connor June 2008 - January 2011
USCG MFPU Kings Bay July 2006 - June 2008
Liberty Mutual Insurance April 2005 - July 2006
USCG Station Point Judith April 2002 - July 2006
U.S. Coast Guard Cutter JUNIPER July 1999 - April 2002
Skills
Physical Security, Military, Security Clearance, Project Management, Homeland Security, Government, Enforcement, Operational Planning, Military Experience, Military Training, Security Operations, Security Management, Organizational..., Leadership Development, Force Protection, Command, Contingency Planning, Defense, Tactics, Emergency Management, Maritime Security, Crisis Management, National Security, Weapons, Military Operations, Counterterrorism, Disaster Response, Exercises, DoD, Intelligence, Maritime Operations, Interagency Coordination, Readiness, Policy, Personnel Supervision, Incident Command, Small Boat Operations, Leadership, Maritime Law Enforcement, Navigation, Financial Reporting, Financial Accounting, Financial Analysis, Nonprofits, Training, Law Enforcement
Education
Brenau University 2013 — 2016
Master of Business Administration (MBA)
University of Phoenix 2003 — 2007
BS, Business Accounting
Liberty Mutual Insurance January 2009 - Present
Liberty Mutual Insurance January 2009 - Present
Liberty Mutual Insurance January 2009 - Present
Skills
Insurance
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Worcester State University 2002 — 2008
Bachelor’s Degree, Health Education, 3.5
Bank of America Merrill Lynch January 2015 - September 2015
Deutsche Bank August 2014 - January 2015
Merrill Lynch March 2013 - November 2013
DMB Clubs December 2009 - December 2012
Dish Network 2008 - 2009
Liberty Mutual Insurance January 2007 - February 2008
Skills
Crystal Reports, Access, Microsoft Excel, Oracle, Vision, Call Center Commander, IEX, Cellware, Process Improvement, Strategic Planning, Data Analysis, Business Analysis, Financial Analysis, User Acceptance Testing, Project Management, Workforce Management, Insurance, QuickBooks, Customer Service, Claim, Forecasting, Leadership, Strategy, Integration, Management, Training, Finance, Call Centers, Budgets, CRM, Quality Assurance, Analysis, Program Management, Marketing
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Finance, General
Liberty Mutual Group June 1991 - Present
Liberty Mutual Insurance 1994 - 2008
Liberty Mutual Insurance 1991 - 1994
Skills
Claim, Commercial Insurance, General Insurance, Insurance, Liability, Commercial Lines, Property Damage, Property & Casualty..., Subrogation, Claims Management, Legal Liability, Underwriting, Casualty, Liability Analysis, Claim Investigation, Customer Service
Education
University of Phoenix 2005 — 2008
Associates of Business A.B., Business Administration and Management, General
Insurance Institute, Malvern, PA 1993 — 2007
Associate Underwriting, Associate Insurance Services
Allsup Inc. June 2011 - Present
Allsup Inc. December 2009 - June 2011
Liberty Mutual Insurance 2007 - 2009
Missouri Employers Mutual 1997 - 2002
Skills
Workers Compensation, Claims Management, Claim, Insurance, Property & Casualty..., Liability, Medicare, Legal Liability, Analysis, Workers' Compensation..., Claim Investigation
Education
University of Phoenix 2007 — 2009
MBA, Business
Liberty Mutual Insurance January 2013 - Present
GEICO November 2001 - January 2013
Skills
Legal Liability, Property
Education
University of Phoenix 2007 — 2011
Master's degree, Accounting
Liberty Mutual Insurance July 1977 - Present
Skills
Insurance, Property & Casualty..., Business Requirements, Requirements Gathering, SDLC
Education
University of Phoenix
Liberty Mutual Insurance November 2013 - Present
Liberty Mutual Insurance November 1976 - Present
Liberty Mutual Insurance October 1994 - November 2002
Skills
Claim, Insurance, Technical Training, Claims Management, Coaching, Property & Casualty..., Leadership, Training Delivery, Management, Program Management, Liability
Education
University of Phoenix 2011 — 2013
MAED, Adult Education & Training, 4.0
University of Phoenix 2003 — 2008
BS/BM, Business Management
Safeco Insurance August 2014 - Present
Safeco Insurance January 2013 - August 2014
Liberty Mutual Insurance December 2011 - January 2013
State Farm Insurance August 2011 - December 2011
Skills
Property & Casualty..., Commercial Insurance, Insurance, Umbrella Insurance, Health Insurance, Casualty, Life Insurance, Legal Liability, Liability, Professional Liability, General Insurance, Disability Insurance, Term Life Insurance, Homeowners, Claims Management, Customer Service, Casualty Insurance, Underwriting, Workers Compensation
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Finance, Business management
NorthStar Anesthesia, P.A. October 2013 - Present
Abeo September 2012 - September 2013
CUNA Mutual January 2007 - August 2012
Liberty Mutual Insurance February 2007 - November 2007
Liberty Mutual Insurance February 2007 - November 2007
Travelers November 2001 - October 2006
St Paul Travelers January 2001 - January 2006
Skills
Insurance, Accounts Receivable, Accounts Payable, Training, Team Oriented, Outstanding Customer..., Account Reconciliation, Teamwork, Medicare, Health Insurance, Spreadsheets, HIPAA, PeopleSoft, Data Entry, Outlook, Medical Terminology, Anesthesia Claims...
Education
BSHA 2008 — 2012
Bachelor of Science, Health Administration
University of Phoenix 2008 — 2012
BS, Health Administration, Graduate
University of Phoenix 2008 — 2012
BS Health Administration
Liberty Mutual Insurance March 2014 - Present
Long Term Care Partners October 2013 - February 2014
UnitedHealth Group January 2013 - September 2013
The Scott Lawson Companies October 2009 - December 2009
Concord Hospital January 2007 - May 2008
Caring Family Dentistry July 2004 - September 2005
Skills
Customer Service, Insurance, Call Centers
Education
University of Phoenix 2014 — 2016
Associates, Accounting
Coe Brown Academy 1995 — 1999
Liberty Mutual Insurance September 2014 - Present
Middlesex Auto Appraising August 2013 - August 2014
Atlantic Toyota Scion July 2000 - June 2013
Sears, Roebuck and Co. September 1998 - August 1999
Hudson General January 1998 - July 1998
Education
Saugus High 1994 — 1998
Diploma
University of Phoenix
Information Technology
Melaleuca:The Wellness Company December 2011 - Present
Liberty Mutual Insurance July 2000 - Present
Skills
Customer Service, Leadership, Organizational..., Goal Oriented, Problem Solving, Research, Property & Casualty..., Claims Resolution, Claims Investigations, Accident Claims, Project Management, Project Coordination, Team Building, Virtual Teams, Marketing, Sales, Market Research
Education
University of Phoenix 2005 — 2011
Bachelor's degree, Accounting and Finance
USH 2014 - Present
Liberty Mutual Insurance September 2011 - September 2014
US Health Advisors 2014 - 2014
US Health Advisors 2014 - 2014
US Health Advisors 2013 - 2014
Fort Worth Networking 2013 - 2013
Saxon Mortgage October 2007 - March 2012
Bank of America August 2004 - October 2007
Skills
Executive Management, Long-term Customer..., Business Relationship..., Small Business Marketing, Project Management, Operations Management, Risk Management, Team Leadership, Team Management, Cross-functional Team..., Process Improvement, Call Centers, Credit, Management, Vendor Management, Sales, Mortgage Lending, Business Process, Loans, Leadership, SDLC, Insurance, Financial Risk, Performance Management, Employee Benefits, Budgets, Policy, Banking, Financial Services, Business Analysis, Business Process..., Analysis, Risk Assessment, Customer Service, Networking, Finance, Strategy, Underwriting, Team Building, Portfolio Management, Recruiting, Relationship Management, CRM, Customer Retention
Education
University of Phoenix 2011 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
Insurance Auto Auctions January 2010 - Present
Liberty Mutual Insurance April 2005 - July 2008
USAA May 2000 - April 2005
Skills
Negotiation, Customer Service, Property & Casualty..., Microsoft Office, Insurance Adjusting, Creative Problem Solving, Analytical Skills, Communication Skills
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Independent Insurance Agents and Brokers of America January 2014 - Present
Liberty Mutual Insurance January 2014 - Present
Humana October 2008 - December 2013
Affirmative Insurance January 2009 - May 2009
East Baton Rouge Parish School System July 2008 - October 2008
Education
University of Phoenix 2012 — 2014
Business, Management, Marketing, and Related Support Services
SUNO 1997 — 2002
Elementary Education and Teaching, K-6