Liberty Mutual Insurance
Industry: Insurance company
DescriptionLiberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States. Headquarters: Boston, Massachusetts, United States CEO: David H. Long (Jun 29, 2011–) Revenue: 39.41 billion USD (2017) Subsidiaries: Safeco, Ironshore, Parent organization: LMHC Massachusetts Holdings, Inc.
Liberty Mutual Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Liberty Mutual Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Liberty Mutual Insurance Salaries. You can even request information on how much does Liberty Mutual Insurance pay if you want to. Learn about salaries, pros and cons of working for Liberty Mutual Insurance directly from the past employees.
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21,167 Liberty Mutual Insurance employees in database. Find out everything there's to know about Liberty Mutual Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Liberty Mutual Insurance Employees
Liberty Mutual Insurance October 2012 - November 2013
MOR Associates October 2010 - August 2011
TERC (Technical Education Research Company) 2000 - November 2010
Education Development Center 1999 - 2000
Tom Snyder Productions 1997 - 1999
Walt Disney World 1994 - 1995
Skills
Graphic Design, Adobe Creative Suite, Wordpress, Typography, Layout, InDesign, Logo Design, Corporate Identity, Dreamweaver, Image Manipulation, Brochures, Illustrator, Illustration, Posters, Mac, Web Design, Business Cards, Adobe Acrobat, Banners, PowerPoint, HTML, Keynote, PC, Brand Development, Interaction Design, WordPress, Art Direction
Education
Boston University Center for Digital Imaging Arts 2005 — 2007
Certificate in Graphic Design, Graphic Design
Emerson College 1995 — 2000
BFA, Theater Production and Management
Liberty Mutual Insurance June 2014 - Present
Spokane, WA. July 2012 - Present
US-Reports, Inc. November 2012 - June 2014
KPS Management, Inc. January 2013 - January 2014
AOC Solutions, Inc. August 2009 - June 2011
Skills
Accounting, Bookkeeping, Financial Reporting, Tax Returns, Auditing, Corporate Tax, QuickBooks, Sales Tax, Financial Accounting
Education
University of Puget Sound 1983 — 1985
Bachelor of Science (B.S.), Accounting
Eastern Washington University 1969 — 1972
Bachelor's degree, Elementary Education, Math Minor
Liberty Mutual Insurance 2014 - Present
Freelance October 2013 - October 2014
McCann Erickson April 2010 - September 2013
IMAGES USA September 2006 - April 2010
HMS Host 2005 - 2006
Skills
Advertising, Event Planning, Marketing Communications, Experiential Marketing, Integrated Marketing, Promotions, Relationship Marketing, Social Media Marketing, Marketing Strategy, Digital Marketing, Sponsorship, Email Marketing, Media Planning, Online Advertising, Digital Strategy, Brand Awareness, Creative Strategy, Brand Management, Interactive Marketing, Mobile Marketing, Digital Media, Brand Development, Marketing Management, Direct Marketing, Advertising Sales, Strategic Communications, Market Planning, Interactive Advertising, Social Networking, Mobile Advertising, Press Releases, Direct Mail, Media Relations, Corporate Branding, Market Research, Television, Customer Insight, Creative Direction, Brand Architecture, Facebook, Online Marketing, Social Media, Marketing, Lead Generation, Strategy, Outdoor Advertising, Account Management, Project Management, Communication
Education
Walden University 2012 — 2016
M.S. in Mental Health Counseling, Mental Health Counseling with a Specialization in Trauma and Crisis Counseling
Emerson College
BS, Marketing Communications
Dana Hall
HS Diploma
Mother Caroline Academy
Liberty Mutual Insurance July 2014 - Present
Oceanos April 2012 - June 2014
Forrester Research April 2011 - April 2012
Forrester Research April 2010 - April 2011
Communications Intern January 2009 - December 2009
Emerson College September 2008 - December 2009
BIGfish Communications December 2008 - March 2009
Education
Emerson College 2008 — 2010
MA
Stetson University 2004 — 2007
B.A.
Liberty Mutual Insurance June 2000 - Present
Skills
Insurance, Life Insurance, Customer Service, Casualty, Homeowners, Financial Analysis, Small Business, Employee Benefits, Underwriting, Risk Management, Property & Casualty..., Team Building, Marketing, Strategic Planning, Microsoft Office, Commercial Insurance, Public Speaking, General Insurance, Creative Problem Solving, Marketing Communications, Coaching, Wellness Coaching, Outdoor Adventures, Contract Negotiation
Education
Eastern Washington University 1996 — 2000
Bachelor's degree, Communications abd Business
The American College 2012 — 2013
LUTCF
Spokane Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Parks, Recreation and Leisure Facilities Management
Spokane Community College 1994 — 1996
Associate of Arts and Sciences (AAS), Natural Resources Management and Policy
Liberty Mutual Insurance June 2008 - Present
Millikin University 2003 - 2008
America First Insurance May 2006 - August 2006
Skills
Property & Casualty..., Underwriting, Umbrella Insurance, Commercial Lines, Inland Marine, Microsoft Office, Workers Compensation, Automobile, Property, Casualty, Liability, Commercial Insurance, Professional Liability, Claims Management
Education
Millikin University 2003 — 2008
B.S., Finance, International Business
Ecole supérieure de Gestion 2006 — 2007
BBA, International Relations, French
Isagenix October 2010 - Present
Liberty Mutual Insurance January 2000 - Present
Skills
Residual Income, Home Based Business, Detox, Wellness, Weight Loss, Nutrition, Anti-aging, Income
Education
University of Idaho 1990 — 1996
Bachelor of Science (BS), Elementary Education and Teaching
Eastern Washington University 1986 — 1988
Bachelor of Science (BS), Elementary Education and Teaching
Kaplan University March 2015 - Present
IT Solutions July 2014 - March 2015
Rasmussen College April 2012 - July 2014
Liberty Mutual Insurance April 2008 - September 2009
Endurance Financial March 1999 - September 2009
Stockton Turner September 2000 - February 2008
ERA Advantage Realty 1990 - 1997
Skills
Education, FAFSA, financing your..., Being a Dad, Team Building, Sales, Management, Recruiting, Training, Negotiation, Sales Management, Credit, College Applications, College Education..., College Funding..., Higher Education, Higher Education..., Higher Education..., Higher Education..., Higher Education Policy, Online Enrollment, online college, Internet Schools, Internet Education, Student Counseling, Student Financial Aid, Student Loans, Student Engagement, Students, Disabled children, Veterans Benefits, Veterans, Military Training, Public Speaking, Presentations, Sales Presentations, Leadership Development, Team Leadership, Coaching, Staff Development, Student Affairs, Budgets, Admissions, Career Development, Student Recruiting, E-Learning, Enrollment Management, Distance Learning, Instructional Design
Education
Eckerd College 2009 — 2012
BA, English/Creative Writing
Seminole Community College 2007 — 2009
AA, Economics
SUNY New Paltz 1976 — 1979
Economics
Concur June 2014 - Present
AssureStart Small Business Insurance May 2014 - June 2014
Concur June 2013 - May 2014
SEL July 2011 - June 2013
Liberty Mutual Insurance 2009 - 2011
Liberty Mutual & Safeco Company January 2009 - December 2009
Safeco Insurance 2007 - 2009
Safeco Insurance 2005 - 2007
Safeco Insurance 2005 - 2005
Safeco Insurance 2003 - 2004
Skills
Captivate, Training, Blended Learning, Instructional Design, ADDIE, Technical Writing, SnagIt, Project Management, Camtasia, Learning Management..., SCORM, Visio, SharePoint, E-Learning, Dreamweaver, Adobe Acrobat, Articulate Studio, PowerPoint, Needs Analysis, Adobe Creative Suite, Flash, Photoshop, HTML, Microsoft Office, Instructor-led Training, Content Management, Training Delivery, Simulations, Curriculum Design, Kaplan STT, System Implementations, Cornerstone..., InDesign, Illustrator, Learning Management, ISD, Agile Methodologies, Confluence, Requirements Gathering
Education
Eastern Washington University 1998 — 2002
Technical Communications
South Kitsap High School 1995 — 1997
Diploma, General
Spectrum Brands - Rayovac May 2015 - Present
pc/nametag October 2014 - May 2015
Spectrum Brands - Remington Products January 2014 - October 2014
Spectrum Brands - Remington Products June 2011 - December 2013
Spectrum Brands - Rayovac September 2010 - June 2011
Colonial Life January 2010 - September 2010
Liberty Mutual Insurance May 2005 - December 2009
Skills
New Business Development, Sales Management, Sales, Insurance, Sales Presentations, Direct Sales, Marketing, Customer Retention, Key Account Management, Key Account Development, Negotiation, CRM, Customer Satisfaction, Small Business, Account Management, Sales Operations, Management, Customer Service
Education
Edgewood College 2003 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Wisconsin-Eau Claire 2001 — 2003
Mihalko Productions February 2005 - January 2014
TD Bank Group May 2008 - August 2012
TD Bank May 2010 - October 2011
TurnHere, Inc. June 2008 - August 2011
Liberty Mutual Insurance October 2009 - May 2010
TD Bank 2008 - 2009
Skills
Multiple Project..., Requirements Gathering, Risk Management, Strategic Planning, Project Planning, Project Status Reporting, Sharepoint..., Business Analysis, Social Networking, Project Management, Program Management, Integration, Management, Customer Service, Event Planning, Process Improvement, Team Leadership, Social Media, Public Speaking, SharePoint
Education
Kaplan University 2012 — 2013
Masters of Technology, Science and Information Systems
Emerson College 2007 — 2008
BA, Film & Video Production
Hesser College 2005 — 2007
Associate's degree, Business/Corporate Communications
Liberty Mutual Insurance October 2013 - Present
Emerson College Writing, Literature & Publishing Department September 2012 - May 2013
Emerson College September 2011 - May 2013
Emerson College September 2011 - May 2013
Roberts Wesleyan College September 2009 - May 2011
Northeastern Seminary December 2007 - May 2011
Skills
InDesign, Digital Publishing, Event Promotion, Microsoft Office, Social Media, Editing, Graphic Design, ePub, Dreamweaver, Marketing, Photoshop, ConstantContact, Creative Writing, Publishing, Storytelling, Adobe Creative Suite, Book Design, Book Jackets, Relief Printmaking, Higher Education, Ebooks, Communication
Education
Emerson College 2011 — 2013
MA, Writing and Publishing
Roberts Wesleyan College 2007 — 2011
BA, English
Community Health Systems August 2004 - Present
XTO Energy November 2003 - July 2004
Liberty Mutual Insurance January 2001 - October 2003
Skills
Aircraft, Business Aviation, Piloting, Commercial Aviation, Aviation, Flight Safety, Training, Type Rating, ATP, Microsoft Office, Customer Service, Flight Training, Microsoft Excel, Outlook, Process Improvement, Human Factors, General Aviation, Flights, Crew Resource Management, Team Building, Airports, CFI, Windows, Flight Planning, Aerospace, Budgets, Civil Aviation, Microsoft Word, PowerPoint, English, Research, Teaching, Flight Operations, Safety Management..., Operations Management, Airworthiness, Communication, Training Coordination
Education
Middle Tennessee State University 1993 — 1996
Bachelor of Science (B.S.), Aerospace
Embry-Riddle Aeronautical University 1992 — 1993
7-Eleven August 2008 - Present
Liberty Mutual Insurance June 2005 - August 2008
Enterprise Rent-A-Car July 2003 - June 2005
Enterprise Rent-A-Car February 2002 - July 2003
Skills
Sales Management, Sales Operations, Marketing, Channel Sales, Project Management, Program Management, Account Management, Awesomeness, Customer Satisfaction, Customer Service, Inventory Management, Leadership, Management, Operations Management, Retail, Sales, Team Building, Training
Education
Valley City State University 1996 — 1999
Bachelor's Degree, Business Administration and Management, General/ Computer Information Sytems, Double Major
El Camino College 1994 — 1996
Associate's degree, General Studies
UNH School of Law August 2015 - Present
Blue Layer IT June 2014 - August 2015
Liberty Mutual Insurance September 2013 - June 2014
Burlington Downtown Corporation February 2013 - May 2013
Alamance County Cooperative Extension August 2012 - December 2012
MaineGeneral Health 2012 - 2012
Skills
Facebook, Marketing Communications, Public Relations, Photoshop, InDesign, Sales, Customer Engagement, Pinterest, Twitter, Hootsuite, Google+, Dreamweaver, Baking, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Nutrition, Focus Groups, Group Work, Microsoft Publisher, AP Style, WordPress, Editing, Strategic Communications, Social Media, Newsletters
Education
UNH School of Law 2015 — 2018
Doctor of Law (J.D.), Legal Studies, General
Elon University 2009 — 2013
Bachelor of Arts (BA), Strategic Communications
Rutland Senior High School 2005 — 2009
High School Diploma
Liberty Mutual Insurance March 2015 - Present
Liberty Mutual Insurance October 2014 - February 2015
Marathon Petroleum Corporation May 2014 - August 2014
Illinois State University August 2012 - May 2014
Sonic Drive-In January 2009 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML, Windows, Event Planning, Time Management, Human Resources, EHS, Leadership, Training, Industrial Hygiene
Education
Illinois State University 2011 — 2014
Environmental Health
Elgin Community College 2010 — 2011
Liberty Mutual Insurance January 2015 - Present
Liberty Mutual Insurance January 2014 - December 2014
Liberty Mutual Insurance March 2013 - December 2013
Likeable July 2012 - March 2013
Likeable May 2010 - July 2012
theKbuzz September 2009 - May 2010
Experience, Inc. September 2007 - December 2008
International Olympic Committee July 2008 - September 2008
Skills
Social Media, Integrated Marketing, Social Media Marketing, Content Development, Facebook, Twitter, Blogging, Marketing ROI, Marketing Strategy, Digital Strategy, Analytics, Facebook Insights, Digital Marketing, New Media, Online Advertising, Performance Metrics, Management, Marketing Communications, Email Marketing, Content Management, Google Analytics, Google Adwords, Internal Communications, Word Of Mouth Marketing, Public Speaking, Thought Leadership, Content Strategy, Marketing, Strategic Planning, Global Marketing, Analysis, ROI Optimization, Corporate Communications, SEM, Online Marketing, SEO, Social Media Measurement, Strategy, Community Management, Content Marketing, Editing, Leadership, YouTube, Social Networking, Social Marketing, Facebook Marketing, WordPress, Media Buying, Interactive Marketing, Brand Management
Education
Emerson College 2007 — 2008
MA
Stonehill College 2003 — 2007
BA
Lallis and Higgins Insurance August 2014 - Present
The Driscoll Agency, an affiliate of Cross Insurance June 2011 - August 2014
Liberty Mutual Insurance March 2008 - June 2011
Century 21 annex 2004 - 2008
Arbella Insurance Group 1999 - 2008
Skills
Insurance, Contractors, Employee Benefits, Home, Property & Casualty..., Workers Compensation, Small Business, Long Term Care, Underwriting, First Time Home Buyers, Commercial Insurance, Umbrella Insurance, Casualty, Homeowners, Commercial Lines, General Insurance, Liability, Life Insurance, Professional Liability
Education
Emerson College 2003 — 2006
Bachelors, Advertising and Public Relations
Liberty Mutual Insurance September 2014 - Present
Nickerson PR November 2013 - September 2014
Schneider Associates January 2013 - April 2013
Sovereign Bank April 2011 - November 2011
Bank of America October 2009 - January 2011
Skills
Microsoft Office, Social Media, Social Media Marketing, Press Releases, Leadership, Data Entry, Customer Satisfaction, 10 Key, QuickBooks, Cash Management, Budgets, Research, Event Planning, Strategic Planning, Finance, Critical Thinking, Branch Banking, Financial Services, Retail, Public Relations
Education
Emerson College 2011 — 2013
Bachelor's degree, Marketing Communications & Public Relations
Quinsigamond Community College 2008 — 2010
Associates degree, Business Administration
Leominster High School 2005 — 2008
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance June 2014 - September 2014
Liberty Mutual Insurance April 2012 - June 2014
Boston College November 2010 - April 2012
Basin Harbor Club June 2010 - October 2010
Steamboat Restaurant Group November 2007 - May 2010
Education
Saint Michael's College 2003 — 2007
Bachelors of Arts, Political Science
Emmanuel College 2011 — 2013
Masters of Science, Human Resources
Employer Resources Northwest August 2014 - Present
Liberty Mutual Insurance June 2013 - Present
Liberty Mutual Insurance June 2012 - Present
Red Lion Hotels March 2007 - June 2012
Red Lion Hotels July 2003 - February 2007
Red Lion Hotels May 2002 - June 2003
Skills
Hospitality, Front Office, Customer Satisfaction, Customer Service, Team Building, Claim, Accident, Management, Investigation, Insurance, Liability, Negotiation, Personal Injury, Hotels, Liability Analysis
Education
Eastern Washington University 2000 — 2003
Bachelor of Arts (B.A.), Political Science and History
Cheney High school
Nessit June 2004 - Present
Liberty Mutual Insurance May 2009 - March 2012
Keene State College 2005 - 2009
Skills
Windows, Windows Server 2008, Mac OS X, Mac OS X Server, Unix, HTML, CSS, PHP, Web Design
Education
Keene State College 2005 — 2009
BS, Computer Science
Edinburgh Napier University 2008 — 2008
Computer Science
Liberty Mutual Insurance March 2014 - Present
Liberty Mutual Insurance March 2009 - March 2014
AT&T May 2004 - July 2008
AT&T July 2000 - May 2004
Loews Cineplex Entertainment November 1994 - July 2000
Skills
Quality Assurance, Employee Training, Business Analysis, Management, Customer Service, Call Centers, Training Delivery, Training & Development, Mentoring, Curriculum Development, Information Technology, Help Desk Support
Education
Edmonds Community College 1994 — 1996
Associate of Arts and Sciences (AAS), General Studies
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance January 2009 - March 2013
Safeco Insurance February 2005 - January 2009
Washington Mutual January 2002 - February 2004
Skills
Property & Casualty..., Commercial Insurance, Customer Service, Marketing, Insurance, Sales, Sales Operations, Underwriting, Program Management, Leadership, Management, New Business Development, Sales Process, Corporate Communications, Communication, Strategic Planning, Business Strategy, Small Business, Commercial Lines, Training, Casualty, Workers Compensation
Education
Eastern Washington University 1999 — 2003
BA, Psychology, Counseling
Safeco Insurance October 2014 - Present
Liberty Mutual Insurance April 2014 - November 2014
JBS Home Inspections June 2008 - April 2014
Metroscape Development March 2006 - August 2007
ALM Media, LLC January 1993 - September 2003
Skills
Home Inspections, Building Inspections, Home Repairs, Residential Homes, First Time Home Buyers, Single Family Homes, New Homes, Building Materials, Plumbing, Electrical Contracting, HVAC, Construction, Heating, Building Services, Pre-purchase Inspections, Building safety, Photography, Portrait Photography, B&W Photography, Digital Photography, Photojournalism, Editorial Photography, New Home Sales, Sellers, Condos
Education
Kaplan Professional School/Inspection Training Associates 2008 — 2008
Home Inspection
New England School of Photography 1985 — 1987
Associate's Degree, Photojournalism
Emerson College 1983 — 1985
Communications
University School
Liberty Mutual Insurance October 2013 - Present
Northeastern University January 2015 - Present
InkHouse Media + Marketing April 2013 - October 2013
InkHouse Media + Marketing April 2012 - October 2013
Zazil Media Group September 2010 - October 2011
EmComm January 2009 - December 2010
Colette Phillips Communications May 2010 - August 2010
Hubbell Group, Inc April 2008 - May 2008
High School September 2007 - May 2008
Abbey Road Exchange Program July 2007 - August 2007
Skills
Social Media, Editing, Non-profits, Management, Press Releases, Public Speaking, Event Planning, Public Relations, Marketing, Research, Facebook, Market Research, Marketing Communications
Education
Emerson College 2008 — 2011
Marketing Communications, Entrepreneurship Minor
Hingham High School
The Insurance Connection 2013 - Present
Darden August 2010 - November 2013
Liberty Mutual Insurance September 2006 - September 2009
Liberty Mutual Insurance January 2003 - September 2006
Skills
Employee Benefits, Property & Casualty..., Employee Training, Training, Health Insurance, Marketing, Payroll, Employee Relations, Workers Compensation, Benefits Administration, General Insurance, Insurance Law, Leadership, Coaching, Experienced Business..., Microsoft Office, Peachtree, API, Personal Lines License, Organizational..., Time Management, Organizational..., Customer Satisfaction, Commercial Insurance, Customer Service, Liability, Casualty Insurance, Insurance
Education
Edison Community College 2011 — 2013
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Edison Community College, Piqua, OH 2011 — 2013
Associate of Science, Human Resources Management/Personnel Administration, General
Sentry Insurance February 2015 - Present
Maari Handmade Raku Ceramics September 2007 - Present
MITRE January 2007 - August 2012
Liberty Mutual Insurance April 2006 - January 2007
Home October 2005 - April 2006
Fidelity Human Resources Services Company March 2005 - October 2005
Home June 2004 - March 2005
Liberty Mutual Insurance (Formely Wausau Insurance Co.) April 2003 - June 2004
BCD Travel (Formely Worldtravel Partners/BTI Travel) September 2000 - March 2002
Bank of America (Formerly Fleet Boston Financial) May 2000 - October 2000
Skills
Event Planning, Customer Service, Email Marketing, Insurance, Negotiation, Leadership, Social Media Marketing, Time Management, Global E-commerce, Travel Planning, Brand Development, Public Relations, Escalation Resolution, Phone Etiquette, Workers Compensation, Reimbursement, Claim Investigation, Claims Handling, Claims Management, Disability Claims..., Conflict Management, Trade Shows, Business Travel, Travel Arrangements, Sabre, Garnishments, Microsoft Office, Project Management, Finnish Language, Fundraising, Etsy, Paypal, Online Moderation, Internal Audit, Auditing, Travel Accounting, FFRDC, FAR, FTR, Social Media, Travel Agency, Baking, Skype, Facebook, Twitter, Troubleshooting, Problem Solving, Medical Terminology, Gmail, Chat
Education
Emerson College 2000 — 2002
Bachelor of Arts (BA), Visual and Media Arts
Kallion Lukio Upper Secondary School, Helsinki, Finland 1994 — 1996
Matriculation Examination, Performing Arts, Magna Cum Laude
Cranston High School West, Cranston, Rhode Island 1993 — 1994
Mullen Lowe U.S. September 2014 - Present
Mullen May 2013 - September 2014
Liberty Mutual Insurance October 2011 - May 2013
Bullhorn May 2010 - April 2011
Long Term Solutions August 2009 - May 2010
Skills
Marketing Communications, Microsoft Office, Adobe Acrobat, Photoshop, Project Management, SharePoint, Project Planning, Illustrator, Coordinating Schedules, Resource Allocation, Risk Management, Team Management, Issue Management, Customer Satisfaction, Interpersonal Leadership, Stakeholder Management
Education
Elmira College 2005 — 2009
Business Administration, Emphasis in Marketing & Management
Sprint PCS EXPERTS April 2015 - Present
Target mobile July 2012 - April 2015
Wireless Planet/Sprint December 2011 - July 2012
Sprint January 2010 - January 2011
Alltel/Verizon Wireless January 2008 - January 2010
Liberty Mutual Insurance January 2007 - January 2008
Nextel/Sprint December 2003 - November 2007
Cricket June 2001 - October 2003
Alltel Wireless March 1999 - February 2001
UNITED STATES ARMY August 1988 - August 1991
Skills
Sales, Training, Direct Sales, Customer Service, Management, Selling, B2B, Retail, Coaching, Customer Experience, Cold Calling, Account Management, Inventory Management, Leadership, Sales Management, Sales Process, Solution Selling, Team Building, Troubleshooting, Wireless, CRM, Call Centers, Customer Retention, Customer Satisfaction, Interviews, Marketing, New Business Development, Operations Management, Sales Operations, Salesforce.com, Team Leadership, Telecommunications
Education
ECPI College of Technology 1996 — 1997
COMPUTER TECHNOLOGY, Computer Science
Liberty Mutual Insurance May 2014 - Present
Banner Bank 2013 - February 2014
Spokane Falls Community College September 2007 - July 2009
Skills
Marketing Strategy, Strategic Planning, Marketing Communications, Social Media Marketing, Leadership, Social Media, Online Marketing, Data Analysis, Management, Public Relations, Public Speaking, Advertising, Online Advertising, Business Analysis, Sales, Economics, Project Management, Retail Banking
Education
Eastern Washington University 2009 — 2013
Bachelors of Business, Economics and HR
Spokane Falls Community College 2006 — 2008
Associate of Arts (A.A.), Physics, Math, Accounting
Collegiate Association for the Research of Principles (CARP) November 2014 - April 2015
Massachusetts General Hospital May 2014 - October 2014
Liberty Mutual Insurance June 2014 - September 2014
Emerson College January 2011 - May 2014
Emerson College September 2010 - May 2014
Washington Times National Weekly May 2012 - June 2013
LMG, Inc. August 2012 - December 2012
Generation Peace Academy August 2009 - May 2010
Skills
Political Communication, Social Media, Political Science, Social Networking, Politics, Public Speaking, International Relations, Korean, Press Releases, Research, Qualitative Research, Management, SPSS, International Business, Marketing Communications, Online Research, Business Management, Survey Design, Data Analysis
Education
Emerson College 2010 — 2014
Bachelor of Science (B.S.), Political Communication, GPA: 3.85
Thornton Academy 2005 — 2009
High school diploma, 3.8
Liberty Mutual Insurance March 2015 - Present
Liberty Mutual Insurance December 2013 - Present
Liberty Mutual Insurance April 2012 - December 2013
Liberty Northwest Insurance September 2006 - April 2012
Safeco Insurance January 2000 - September 2006
Nintendo May 1994 - March 1999
Skills
Property & Casualty..., Underwriting, Software Installation, Lean Operations, Business Coaching, Commercial Insurance
Education
Edmonds Community College
Woodinville High School
Sole Practitioner 2008 - Present
First Financial Bank 2013 - Present
Liberty Mutual Insurance 2009 - 2013
Dohner, Louis & Stephens, CPA's 2007 - 2009
Standard Register 2005 - 2007
Monnier & Co., CPA's 2003 - 2005
Skills
SOX, Internal Audit, Manufacturing, Property & Casualty..., Financial Accounting, Compliance Audits, Risk Assessment, PeopleSoft, ACL, Auditing, Audit, External Audit, Individual Taxation, Operational Audits, Microsoft Office, Lotus Notes, Partnership Taxation, Corporate Tax, Staff Supervision, Fraud Investigations, Financial Reporting, Quickbooks, Tax Preparation, Financial Analysis, Staff Training, Fortune 100, General Ledger, Tax, Sarbanes-Oxley, Risk Management, CPA, Finance, Enterprise Risk..., Accounting, SEC filings, GAAP, Account Reconciliation, Sarbanes-Oxley Act, Fraud, US GAAP, Fixed Assets, Journal Entries, Cost Accounting, Internal Controls, Income Tax, Financial Statements, SOX 404, COSO, Tax Research, Depreciation
Education
Cannon Financial Institute
Wright State University 2000 — 2003
B.S.B.
Edison Community College 1998 — 2000
Elizabeth Grady School of Esthetics and Massage Therapy September 2014 - Present
Coretelligent October 2013 - February 2014
State Street Global Markets March 2011 - October 2013
State Street Global Markets February 2009 - March 2011
State Street Global Markets November 2007 - December 2008
Williams Lea December 2006 - November 2007
Liberty Mutual Insurance January 2006 - December 2006
Lee Hecht Harrison October 2004 - January 2006
Hairforce Salon July 2003 - October 2004
Limited Brands July 2002 - July 2003
Education
Elizabeth Grady School of Esthetics and Massage Therapy 2014 — 2014
Esthetics and Makeup
University of Rhode Island 1999 — 2002
BS, Textile, Fashion Merchandising and Design Minor: Art, GPA: 3.5, Deans List
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance October 2011 - September 2014
Lincoln Financial Group March 2010 - October 2011
Lincoln Financial Group July 2006 - March 2010
Mid-West National Life Insurance Company of Tennessee January 2006 - July 2006
AMVF Productions August 2005 - January 2006
Felician College May 2005 - August 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Event Planning, Public Speaking, Sales, Microsoft Word, Outlook, Project Management, Social Media, Research, Performance Management, Leadership, Analysis
Education
High Point University 2009 — 2011
Master, Business Administration
Elon University 2001 — 2005
Bachelors of Arts, Corporate Communications
Epiq Systems, Inc. June 2013 - Present
The Wilson Law Group, LLC June 2013 - Present
IOWorlds June 2013 - April 2015
Law Offices of Sandy N. Webb, PC April 2013 - June 2013
Liberty Mutual Insurance May 2010 - April 2013
Oregon Judicial Department January 2010 - May 2010
Washington County District Attorney’s Office October 2009 - May 2010
Law Office of Dan B. Johnson May 2006 - May 2008
Skills
Personal Injury..., Construction Law, Premises Liability..., Premises Liability..., Insurance Law, Litigation, Legal Research, Litigation Support, Litigation Preparation, Litigation Research, Trial Exhibits, Pleadings, Legal Discovery, Motions, Hearings, Personal Injury, Civil Litigation, Document Review, Trusts, Estate Planning, Legal Writing, Westlaw
Education
Gonzaga University School of Law 2005 — 2008
Juris Doctor, Law
Eastern Washington University 2001 — 2005
Bachelor of Arts, Government
Liberty Mutual Insurance May 2015 - Present
Liberty Mutual Insurance December 2014 - May 2015
Liberty Mutual Insurance February 2014 - November 2014
Liberty Mutual Insurance October 2013 - February 2014
Liberty Mutual Insurance July 2012 - October 2013
Liberty Mutual Insurance April 2011 - July 2012
Target May 2007 - April 2011
Elon University 2002 - 2006
Skills
Management, Sales, Leadership, Inventory Management, Training, Team Leadership, Customer Service, Selling, Time Management, Sales Management, Customer Satisfaction, Human Resources, Recruiting, Onboarding, Employee Benefits, Teamwork
Education
Elon University 2002 — 2006
B.A, Communications
Elon University 2000 — 2006
Bachelor's degree, Communication, General
Vanguard October 2011 - Present
Kellogg Company December 2010 - May 2012
Guardian Consultants Inc. March 2007 - December 2010
Allstate February 2009 - October 2009
Banco Popular North America December 2004 - February 2007
Liberty Mutual Insurance February 2000 - December 2004
Motorola (Millenium Staffing) June 1998 - February 2000
Fel-Pro Inc. (now Federal Mogul) August 1989 - May 1998
Skills
Administrative..., Human Resources, Contract Management, Customer Service, Management, Bilingual, Office Administration, Executive Level..., Travel Arrangements, Transcription, Project Coordination, Healthcare
Education
Catherine College
Certificate, Legal Secretary
Elgin Community College
Business Administration
Liberty Mutual Insurance October 2014 - Present
Cone Communications July 2013 - October 2014
Cone Communications September 2011 - July 2013
The CHT Group July 2011 - September 2011
The CHT Group August 2010 - July 2011
refine+focus June 2010 - September 2010
CitySquares Online, Inc. October 2009 - June 2010
Truth Be Told June 2009 - August 2009
Trylon SMR June 2008 - August 2009
Skills
Blogging, Public Relations, Social Media, Social Media Marketing, Media Relations, Press Releases, Content Strategy, New Media, Facebook, Web Analytics, Social Media Measurement
Education
Emerson College 2007 — 2010
B.A, Marketing Communication; Advertising and Public Relations
MetLife Auto and Home June 2010 - Present
Liberty Mutual Insurance October 2007 - July 2010
Skills
Direct Sales, Insurance, Sales, Negotiation, Customer Service, Life Insurance, Cold Calling, Property & Casualty..., Account Management, New Business Development, Marketing, Customer Satisfaction, Team Building
Education
Waynesburg College 2007 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Edinboro University of Pennsylvania
Liberty Mutual Insurance October 2014 - Present
Emerson College August 2012 - Present
Freelance September 2010 - Present
Emerson College January 2014 - November 2014
City Mission Society of Boston July 2014 - October 2014
Cannonball Corporation September 2013 - August 2014
Mass Poetry February 2014 - July 2014
Emerson College September 2011 - August 2013
Libring February 2013 - June 2013
Cone September 2012 - December 2012
Skills
Marketing Communications, Marketing Strategy, Research, Event Planning, Content Development, Integrated Marketing, Editing, Blogging, Marketing, Social Media, Facebook, Public Relations, Teaching, Public Speaking, Publishing, Social Media Marketing, Copywriting, Management, Corporate Communications, Copy Editing, Curriculum Design, Newsletters, Nonprofits, Social Networking, Market Research, Proofreading, Strategic Communications, Publicity, Publications, Fundraising, Internal Communications, Email Marketing, Online Marketing, WordPress, Event Management, Content Strategy, Technical Writing, Magazines, Media Relations
Education
Emerson College 2011 — 2013
M.A., Integrated Marketing Communications
St. Olaf College 2002 — 2006
B.A., English
Deerfield High School August 2013 - Present
WildTree April 2014 - Present
Six Flags Great America - Hurricane Harbor May 2013 - August 2013
Equinox February 2013 - May 2013
Liberty Mutual Insurance January 2012 - February 2013
Stetson University August 2011 - December 2011
Space Center Houston April 2010 - August 2010
GNC February 2006 - January 2007
Education
Embry-Riddle Aeronautical University 2007 — 2009
BS, Aerospace Studies, Human Factors, Space Studies
Liberty Mutual Insurance May 2015 - Present
Brooks School September 2013 - May 2015
Gatehouse Media, Inc. December 2011 - June 2013
Boston Magazine January 2013 - May 2013
Emerson College September 2012 - May 2013
Road Scholar September 2009 - October 2011
Skills
Editing, Social Media, Blogging, Higher Education, Research, Facebook, Copy Editing, Storytelling, Publications, Feature Articles, Newspapers, Magazines, Multimedia, Media Relations
Education
Emerson College 2011 — 2013
Master of Arts (M.A.), Print and Multimedia Journalism
University of Vermont 2003 — 2007
Bachelor of Arts (B.A.), Sociology, French
Liberty Mutual Insurance January 2015 - Present
Liberty Mutual Insurance July 2013 - September 2015
Liberty Mutual Insurance August 2008 - July 2013
OTR Global September 2002 - July 2008
Elon University November 2005 - May 2008
AIG United Guaranty May 2007 - August 2007
Skills
Leadership, Insurance, Management, Property & Casualty..., Negotiation, Training, Litigation, Project Management, Claims Management, Data Analysis, Customer Satisfaction, Time Management, Sales Operations, Customer Service, Coaching
Education
University of Georgia - Terry College of Business 2011 — 2013
MBA
Elon University 2004 — 2008
BS, Business Admin: Marketing and Finance
Liberty Mutual Insurance June 2009 - Present
CenturyLink May 1994 - August 2008
Skills
New Business Development, Sales Management, Customer Service, Property & Casualty..., Insurance, Account Management, Direct Sales, Underwriting, Sales, Call Center, Sales Operations, Team Building, Negotiation, Contract Negotiation, Term Life Insurance, Fixed Annuities, Cold Calling, Customer Retention, Life Insurance, Selling
Education
Edison Community College
University of Phoenix
Coastal Community Bank April 2015 - Present
Agiliant February 2013 - March 2015
Univar July 2011 - December 2012
Univar 2011 - 2012
Univar 2011 - 2012
Liberty Mutual Insurance January 2009 - May 2009
Safeco Insurance January 2004 - January 2009
Safeco Insurance December 1999 - January 2004
Office Depot August 1998 - August 1999
Lamonts, Inc August 1995 - August 1999
Skills
SharePoint, SDLC, Visio, Business Analysis, Business Requirements, Software Documentation, User Acceptance Testing, Process Improvement, Troubleshooting, Systems Analysis, Requirements Gathering, ITIL, Access, Project Management, Technical Support, Servers, Computer Hardware, Windows 7, VMware, Networking, Business Communications, Active Directory, Microsoft Exchange, Customer Service, Windows Server, Operating Systems, Hardware, Management, Help Desk Support, IT Service Management
Education
Edmonds Community College 2009 — 2011
Associates of Arts, Network/Server Administration
Liberty Mutual Insurance September 2013 - Present
Citizens Bank October 2012 - September 2013
Citizens Bank June 2012 - September 2012
American Family Funding January 2003 - March 2011
Vast Solutions 1999 - 2001
Health Net 1998 - 1999
Enterprise Rent-A-Car 1994 - 1996
Warner Brothers Studios 1992 - 1992
Skills
Copywriting, Customer Relations, Healthcare, Marketing Communications, Writing, Market Research, Creative Writing, Social Media, Project Management, Web Project Management, Web Content, User Experience, RFP, Customer Service
Education
Northfield Mt. Hermon
University of New Hampshire
B.A., English
Emerson College
M.A., Marketing Communications
Salem State College
Creative Writing Class/Spring 2011
Southern New Hampshire University 2014 — 2018
Master of Business Administration (M.B.A.), Internet Marketing
HQ Insurance December 2012 - Present
Liberty Mutual Insurance August 2009 - December 2012
Nashville Business Journal November 2008 - July 2009
WR Starkey Mortgage May 2008 - November 2008
Countrywide Bank August 2007 - May 2008
HomeBanc Mortgage Corporation January 2006 - August 2007
CPC, Inc November 2004 - December 2005
South Florida Sun Sentinel 1998 - 2004
MacCenter 1995 - 1997
The White House January 1994 - May 1994
Skills
Salesforce.com, Marketing Automation, Closing Skills, Solution Selling, Cold Calling, Sales, Account Management, Marketing, Strategic Planning, Marketing Strategy, Sales Management, Mortgage Lending, Insurance, Direct Sales, Social Media Marketing, Sales Presentations, Team Building, Coaching, Sales Operations, Selling Skills, Online Advertising, Public Relations, Business Development, Advertising, Leadership, Customer Satisfaction, Management, Negotiation, Selling, Customer Service, CRM, Training, Small Business, Program Management, Time Management
Education
Nova Southeastern University 2000 — 2002
MBA, Business - Marketing/Finance
Emerson College 1991 — 1995
BS, Journalism - Law
St John's High School 1987 — 1991
HS Diploma, HS Diploma
Moving Made Easy, LLC November 2013 - Present
Semi-Retirement February 2011 - November 2013
Akima Management Services, LLC January 2010 - December 2010
Lawrence Livermore National Laboratory 2010 - 2010
Erick Ammon, Inc November 2009 - December 2009
Turner Construction June 2008 - July 2009
Turner Construction June 2008 - July 2009
Liberty Mutual Insurance May 2005 - March 2008
US & NATO Forces July 2000 - May 2005
th Maintenance Support Squadron April 1985 - May 2005
Skills
Construction Safety, Safety Management..., Root Cause Analysis, Inspection, Training, Risk Assessment, Risk Management, Accident Investigation, Program Management, Construction, Aviation, Occupational Health
Education
University of California, San Diego 2007 — 2008
Certificate, OSHA TRAINING INSTITUTE
Embry-Riddle Aeronautical University 1998 — 1999
Masters, Aeronautical Science; Aviation Business Management and Aviation Safety focused
Wayland Baptist University 1995 — 1997
Bachelors of Science 1997, Business Administration and Occupational Education focused
Community College of the Air Force
Associate, Applied Science and Aircraft Maintenance Technology
Homestead High School 1981 — 1982
Liberty Mutual Insurance August 2013 - Present
Maverick March 2012 - Present
Skills
Public Relations, Strategic Planning
Education
Eastern Washington University 2005 — 2009
Bachelor of Science (BS), Communication, General
Washington State University 2004 — 2005
Liberty Mutual Insurance January 2010 - Present
Lighthouse International March 2007 - January 2010
National Down Syndrome Society January 2006 - December 2006
Worth Publishers January 2004 - February 2006
Pearson Education 2002 - 2004
Skills
Copy Editing, Editing, Blogging, Social Media, Content Management, Content Development, Social Media Marketing, Copywriting, Content Strategy, Editorial, Proofreading, Publishing, Facebook, Web Content Management, Web Content, Newsletters, Social Networking, Web Analytics, Email Marketing, Publications, Magazines, Press Releases, Fundraising, Direct Mail, Freelance Writing, Creative Writing
Education
Emerson College 1998 — 2002
Bachelor of Fine Arts, Writing, Literature and Publishing
Barrington High School 1994 — 1998
Liberty Mutual Insurance October 2014 - Present
O'Neill Consulting Group (Retained Executive Search firm) March 2013 - October 2014
Management Search 2011 - 2013
Assaf & Mackenzie PLLC August 2008 - May 2009
U.S. District Court, Southern District of New York May 2008 - August 2008
Skills
Executive Recruiting, Talent Management, Candidate Profiling, Employment Branding, Recruitment..., Sourcing Strategies, Screening & Assessment, Passive Candidate..., Qualifying Candidates, Closing Candidates, Candidate Generation, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Human Resources, Permanent Placement, Sourcing, Recruiting, Executive Search, Manufacturing, Strategic Sourcing, Management, Screening Resumes, Internet Recruiting, Recruitment Advertising, CRM, College Recruiting, Employer Branding, Search, Contract Recruitment, Onboarding, Cold Calling, Hiring, Interviews, Personnel Management, Building Relationships, Employee Relations, Business Development, Consulting, Temporary Staffing
Education
New York Law School 2009 — 2010
Withdrew
The College of Saint Rose 2006 — 2009
BA, History, Concentration: US Foreign Policy in Latin America
Elmira College 2005 — 2005
Political Science & History
Cornwall Central High School 2001 — 2005
CBSSports.com March 2015 - Present
Liberty Mutual Insurance November 2014 - March 2015
Under Armour November 2013 - March 2015
Pittsburgh Penguins Radio Network/ Penguins Radio 24/7 January 2014 - May 2014
WFSE 88.9 FM August 2012 - December 2013
WFSE 88.9 FM September 2010 - December 2013
PennDOT (Pennsylvania department of Transportation) May 2012 - August 2013
G.H. Bass & Co. May 2011 - August 2011
Skills
Music, Editing, Broadcast, Audio Editing, Broadcast Television, Social Media, Microsoft Office, Facebook, Video, Video Editing, Public Speaking, Blogging, Twitter, Interviewing Skills, Interview Preparation, Station Imaging, Media Production, Sports, Radio Broadcasting, Radio, Final Cut Pro, Adobe Audition, Social Networking, Multimedia
Education
Edinboro University of Pennsylvania 2010 — 2014
Bachelor's Degree, Broadcast Journalism
Neshannock Jr./Sr. High School 2006 — 2010
High School Degree
Liberty Mutual Insurance March 2014 - Present
Liberty Mutual Insurance December 2012 - Present
Liberty Mutual Insurance April 2012 - Present
Liberty Mutual Insurance September 2010 - April 2012
Unum Insurance Company................................... .. April 2008 - December 2010
Mastors & Servant, Ltd February 2002 - December 2006
AAA Southern New England January 1997 - January 2002
AAA Massachusetts/New Hampshire September 1991 - February 1997
AAA Massachusetts/New Hampshire September 1991 - January 1997
Skills
Insurance, Benefits Administration, Customer Service, Management Consulting, Underwriting, Contract Management, Process Engineering, Call Center, Risk Management, Consulting, Negotiation, Employee Benefits, Strategic Planning, Liability, Business Process..., Property & Casualty..., Casualty, Human Resources, Program Management, Cross-functional Team..., Team Building, Process Improvement, Operations Management, Project Planning, Analysis, Recruiting, Management, Public Speaking, Umbrella Insurance, Contract Negotiation, Health Insurance, Financial Analysis, Leadership, Commercial Insurance, Marketing, Account Management, Legal Liability, Change Management, Vendor Management, General Insurance, Project Management, Marketing Strategy, Call Centers, Start-ups, Strategy, Sales, Budgets, Customer Satisfaction, Mergers & Acquisitions, Executive Management
Education
Emmanuel College 2009 — 2012
Master of Science, Management
National Alliance for Insurance Education and Research 1992 — 2012
CRM, In Progress
Emmanuel College 2005 — 2008
BSBA, Business
Insurance Institute Of America 1993 — 1995
Accredited Advisor in Insurance, Insurance
Notre Dame Academy 1974 — 1975
Diploma, College Preparatory High School
Wealth Enhancement Group June 2015 - Present
Liberty Mutual Insurance April 2012 - June 2015
Farmers Insurance August 2010 - April 2012
Farmers Insurance Group January 2007 - May 2010
Farmers Insurance October 2006 - May 2010
Edgewood College May 2007 - May 2008
Skills
Commercial Insurance, Insurance, Customer Service, Property & Casualty..., Workers Compensation, Sales, Marketing, Account Management, Time Management, Call Centers, Customer Retention, Employee Benefits, Recruiting, Training, Management
Education
Robert Morris University - Illinois 2014 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Edgewood College 2006 — 2010
Bachelors of Science, Business, Economics
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Insurance January 2011 - Present
Skills
Insurance, Customer Service, Restaurant Management, Sales, Customer Satisfaction, property and casualty..., life insurance, Integrity, Marketing, Life Insurance, Selling, Customer Retention, Cold Calling, Property & Casualty..., Direct Sales, Training, Account Management, Leadership, Team Building
Education
University of South Florida 2000 — 2006
Bachelor of Arts (B.A.)
Edison Community College 1997 — 1999
Associate's degree
BB&T Insurance Services Inc. August 2014 - Present
The Hartford May 2012 - July 2014
Liberty Mutual Insurance August 2004 - April 2012
Skills
Insurance, Leadership, Sales Process, Sales, Underwriting, General Insurance, Risk Management
Education
Elon University 1997 — 2001
Bachelor of Science (BS), Business Administration with Finance Emphasis Spanish Minor
Farmers Insurance 2014 - 2015
Liberty Mutual Insurance February 2013 - November 2013
Liberty Mutual/Safeco Insurance September 2012 - February 2013
Famous Ed's February 2011 - September 2012
Boiriken LLC March 2008 - June 2009
First Investors Corporation 2009 - 2009
Skills
File Management, Data Entry, Microsoft Office, Organization, Networking, Purchasing, English, Spreadsheets, Customer Service, Outlook, Microsoft Excel, Public Administration, Microsoft Word, Microsoft Power Point, Always Punctual, Efficiency, Time Management, Conflict Resolution, Confidentiality, Positive Team Player, Team Building, Employee Relations, Process Improvement, System Administration, Interviews, Policy, PowerPoint, Budgets, Program Management, Team Leadership, Insurance, Claims Handling, Claim Investigation, Claims Resolution, Claims Management, Auto Claims, Process Scheduler, Training, Management, Human Resources, Liability, Account Management, Sales, Administration
Education
University of Arizona 2015 — 2016
Master of Science (MS), Registered Nursing/Registered Nurse
Eastern Washington University 2010 — 2011
Master of Public Administration (MPA), Master of Public Administration
Eastern Washington University 2005 — 2009
Bachelor of Arts, International Affairs with Government, Economics, Sociology, and Anthropology minors
Hazen
FedEx October 2011 - Present
Mangels Bus Service March 2001 - Present
Liberty Mutual Insurance May 2008 - November 2008
Ethan Allen May 1998 - March 2001
Skills
Customer Service, Telephone Skills, Reliability
Education
Edinboro University of Pennsylvania 1989 — 1994
BA, Natural Science/Math
Villa Maria Academy 1984 — 1988
General, General
Cambridge Lakes Charter School July 2011 - Present
Sedgwick CMS July 2007 - August 2009
Liberty Mutual Insurance April 2004 - July 2007
Crawford & Company June 2000 - March 2004
The Managed HealthCare Company November 1999 - June 2000
CNA Insurance May 1993 - November 1999
International Environmental Services May 1991 - May 1993
Crawford & Company April 1990 - May 1991
Skills
Customer Service, Collaborative Leadership, Attention To Detail, Committment to company..., Interpersonal Skills
Education
Elgin Community College 2011 — 2012
Business
Roosevelt University 2006 — 2006
Human Resources
Proviso West High School 1980 — 1982
Dipolma, General Studies
Liberty Mutual Insurance October 2012 - December 2013
Wells Fargo December 2011 - October 2012
Go Wireless Inc. April 2011 - December 2011
GameStop November 2009 - April 2011
Skills
Sales, Customer Retention, Customer Service, Sales Management, Customer Satisfaction, Account Management, Banking, Direct Sales, Marketing, Insurance, Time Management, Selling
Education
El Paso Community College 2007 — 2010
Associate of Arts (A.A.), Business/Commerce, General
Liberty Mutual Insurance March 2013 - Present
Ropes & Gray LLP September 2008 - March 2013
Skills
Corporate Law, Tax Law, Employee Benefits, ERISA, Executive Compensation..., Employment Law, Corporate Governance, Mergers & Acquisitions, Executive Pay, Westlaw, Legal Research
Education
Harvard Law School 2005 — 2008
J.D., Law
Emerson College 2002 — 2005
Master of Arts (M.A.), Communication and Media Studies
Harvard College 1997 — 2002
A.B., Economics
BNSF Railway July 2014 - Present
BNSF Railway February 2013 - July 2014
BNSF Railway June 2011 - February 2013
Gleneagles Group January 2011 - January 2011
Liberty Mutual Insurance May 2010 - August 2010
UBS Financial Services January 2010 - May 2010
Education
Texas Christian University 2013 — 2015
Master of Business Administration (MBA)
Elon University 2007 — 2011
Bachelor of Science in Business Administration (BSBA), Finance
River Metals Recycling (fully owned subsidiary of Nucor) June 2014 - Present
BrickStreet Insurance February 2014 - June 2014
Liberty Mutual Insurance November 2012 - October 2013
Liberty Mutual Insurance March 2012 - November 2012
Wells Fargo Bank February 2011 - March 2012
Wells Fargo October 2010 - February 2011
Skills
Access, Time Management, Operations Management, Outlook, Excel, Word, PowerPoint, Microsoft Office, Banking, Problem Solving, Teamwork, Claims Handling, Claims Management, Commercial Insurance, Hogan, Emerald, Bank Reconciliation, Operations, Management
Education
Elon University 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Elon University - Martha and Spencer Love School of Business 2006 — 2010
BS, Business Administration
Eye Pieces of Vail September 2014 - Present
Vail Mountain Lodge: Vail Vitality Center, Terra Bistro April 2013 - September 2014
Independent Contractor 2012 - 2013
Colorado Mountain Express October 2005 - May 2012
Colorado Mountain Express October 2005 - August 2008
Destination Hotels and Resorts October 2003 - October 2005
Horizon Beverage Company December 2001 - March 2003
Liberty Mutual Insurance April 2000 - December 2001
Boston Beer Company October 1998 - April 2000
Skills
Search Engine..., Web Design, Graphic Design, Online Marketing, Website Analytics, Project Manager, Email Marketing, Social Media Marketing, Web Analytics, SEO, HTML, CSS, Sales, Advertising, Social Networking, Marketing Communications, Facebook, Marketing, Marketing Strategy, Social Media, Blogging, Public Relations, Lead Generation, PPC, Event Management, Trade Shows, Market Research, CRM, Brand Management
Education
Emerson College 1999 — 2001
Masters, Visual Arts
Framingham State University 1992 — 1997
BA, Communications: New Media and Graphic Arts
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Insurance January 2010 - December 2012
Liberty Mutual Insurance August 2008 - February 2010
Liberty Mutual Insurance September 2003 - July 2008
Liberty Mutual Insurance September 1990 - September 2003
Skills
Insurance, Sales Management, Customer Service, Property & Casualty..., Recruiting and Hiring, Sales, Leadership, Management, Underwriting, Coaching, Life Insurance, Fixed Annuities, Recruiting, Customer Retention, Customer Satisfaction, Term Life Insurance, Marketing, Umbrella Insurance, Cold Calling, General Insurance, Whole Life, Casualty, Liability, Employee Benefits, Training, Selling, Team Building, New Business Development, Homeowners, Employee Training, Sales Presentations, Building Relationships, Human Resources, Employee Relations, Interviews, Performance Management, Talent Acquisition, Casualty Insurance, Sales Operations
Education
Elizabethtown College 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Elizabethtown College 1984 — 1988
BS, Business Admin/Management/Marketing/Computer Science
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance February 2009 - August 2014
Liberty Mutual Insurance February 2007 - February 2009
Liberty Mutual Insurance December 2004 - February 2007
Liberty Mutual Insurance March 2004 - December 2004
John Hancock 2001 - 2004
iwon.com (now Ask.com) March 2000 - March 2001
barnesandnoble.com 1999 - 2000
BeFree Inc. January 1998 - 1999
Skills
Business Analysis, Online Marketing, SEO, Competitive Analysis, Marketing Communications, E-commerce, Project Management, Product Management, Web Analytics, Insurance, Omniture, SEM, Analytics, Online Advertising, Email Marketing, Leadership, Analysis, Market Research, Data Analysis, Strategy, Business Process...
Education
Suffolk University - Sawyer School of Management 1996 — 1998
MBA, Business Administration and Accounting
Emerson College
Bachelor of Arts (B.A.), Marketing Communications
Liberty Mutual Insurance March 2012 - Present
AT&T Mobility April 2011 - March 2012
Nintendo of America September 2009 - March 2011
Seattle Bank June 2008 - June 2009
Washington Mutual November 2002 - June 2008
Segwick Road March 2000 - January 2002
United Parcel Service September 1998 - March 2000
Skills
Team Building, Requirements Gathering, Budget Management, Event Planning, PMP, SharePoint, Leadership, Training, Marketing, Program Management, Project Management, Analysis, Business Analysis, Vendor Management, Process Improvement, Team Leadership, Data Analysis, Access, Business Intelligence, Cross-functional Team..., Business Process..., Visio, Change Management, Risk Management
Education
University of Washington, Michael G. Foster School of Business 1998 — 2000
Bachelor of Arts (B.A.), Business Administration and Management, General
Edmonds Community College 1996 — 1998
Associates, Business Administration
Liberty Mutual Insurance April 2014 - Present
Northwest Trustee Services, Inc. March 2012 - November 2013
Phinney Estate Law June 2011 - March 2012
Safeco Insurance Company July 2008 - December 2008
Safeco Insurance Company July 1984 - December 2008
Safeco Insurance July 1983 - December 2008
Skills
Project Management, Leadership, Six Sigma, Quality Assurance, Property & Casualty..., Claims Management, Insurance, Commercial Insurance, Commercial Lines, Liability, Budgets, Underwriting, Casualty, Legal Liability, Subrogation, Litigation Management, Training
Education
Edmonds Community College 2009 — 2011
Associate's degree, Paralegal
Cheif Sealth 1979 — 1981
Liberty Mutual May 2005 - Present
Liberty Mutual Insurance 2005 - December 2010
GMAC Home Services March 2000 - April 2005
Skills
Property & Casualty..., Underwriting, Cold Calling, Term Life Insurance, Commercial Insurance, Liability, Casualty, Workers Compensation, Time Management, Claim, Health Insurance, Disability Insurance, Customer Retention, Leadership, Brokers, Whole Life, Legal Liability, Sales Operations, Direct Sales, Training
Education
Elmhurst College 1989 — 1993
Bachelor of Arts (B.A.), History
Liberty Mutual Insurance November 2009 - Present
Safeco Insurance Company 2003 - 2008
Safeco Insurance Company 1998 - 2003
Ohio Casualty Insurance 1993 - 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Insurance, Property & Casualty..., Underwriting, Workers Compensation, Inland Marine, Property, Casualty, Commercial Insurance, Liability, Reinsurance, Claim, Brokers, Property Damage, Homeowners, Training, General Insurance, Commercial Lines, Personal Lines Auto, Automobile Liability, Professional Liability
Education
Edmonds Community College 1991 — 1992
Liberty Mutual Insurance September 2015 - Present
Liberty Mutual Insurance May 2014 - September 2015
Liberty Mutual Insurance May 2012 - May 2014
Liberty Mutual Insurance April 2011 - April 2012
Liberty Mutual Insurance April 2010 - March 2011
Liberty Mutual Insurance December 2008 - April 2010
Starwood Hotels & Resorts December 2005 - November 2008
Hyatt Regency Boston 2004 - 2005
Park Hyatt Washington D.C. 2003 - 2004
American Embassy in London January 2002 - April 2002
Skills
Building Relationships, Leadership Development, Talent Management, Coaching, Networking, Curriculum Development, Analytics, Problem Solving, Change Management, Diversity & Inclusion, Employee Surveys, Written & Oral..., Leading Meetings, Communication Skills, Digital Marketing, SEM, Email Marketing, Brand Management, Brand Awareness, Brand Loyalty, Content Management, Direct Mail Campaigns, Market Research, Qualitative Research, SEO, Customer Service, Leadership, Sales
Education
Simmons College - Simmons School of Management 2010 — 2013
Master of Business Administration (M.B.A.), Concentration: Organizational Leadership
Emerson College 2009 — 2010
Marketing, Advertising
The George Washington University - School of Business 2009 — 2010
Florida State University 1998 — 2002
BA, French & International Affairs
Safeco Insurance April 1999 - Present
Liberty Mutual Insurance April 1999 - February 2011
Safeco September 2004 - June 2007
Safeco 2001 - 2005
Skills
Underwriting, Insurance, Property & Casualty..., Claim, General Insurance, SharePoint, Commercial Insurance, Risk Management, Employee Benefits, Microsoft Excel, Leadership, Training, Workers Compensation, Umbrella Insurance, Sales, Project Management, Health Insurance, Claims Management, Call Centers
Education
Edmonds Community College 1993 — 1996
Paralegal
Liberty Mutual Insurance 2013 - Present
Independent Consulting, Self-Employed September 2004 - 2013
FleetBoston Financial/Bank of America 1998 - 2004
FleetBoston Financial 1996 - 1998
PreVision Marketing 1995 - 1996
BayBank 1990 - 1995
HoustonEffler Advertising 1989 - 1990
Skills
Marketing Strategy, Advertising, Email Marketing, Leadership, Marketing, Team Leadership, Marketing Communications, Online Marketing, Direct Marketing, Integrated Marketing, Social Media Marketing, Digital Marketing, Competitive Analysis, Brand Development, Lead Generation, Management, Strategy
Education
Emerson College 1986 — 1990
B.S. Communication Studies, Advertising/Public Relations
Chubb Insurance March 1996 - Present
Liberty Mutual Insurance June 1989 - March 1996
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Property, Marine, Ocean..., Brokers, Workers Compensation, Claims Management, Financial Risk, Risk Management, Claim, Property Claims, Property Damage, Subrogation, Process Improvement, Health Insurance, Litigation Management, Liability Analysis, Employee Benefits, Indemnity
Education
Elgin Community College 1988 — 1989
Lake Park High School, Roselle, IL 1985 — 1988
Liberty Mutual Insurance April 2012 - Present
Liberty Mutual Insurance August 2010 - May 2012
Liberty Mutual Insurance August 2008 - November 2010
Liberty Mutual Insurance January 2008 - August 2008
Liberty Mutual Insurance April 2007 - January 2008
Liberty Mutual Insurance September 2005 - April 2007
Liberty Mutual Insurance September 2004 - September 2005
Liberty Mutual Insurance March 2002 - September 2004
Liberty Mutual Insurance March 2001 - March 2002
Liberty Mutual Insurance February 2000 - March 2001
Skills
Property & Casualty..., Liability, Insurance, Casualty, Underwriting, Commercial Insurance, General Insurance, Umbrella Insurance, Customer Satisfaction, Training, Process Improvement, Team Building, Coaching, Change Management, Call Centers, Management, Employee Benefits, Analysis
Education
Emmanuel College 1994 — 1998
BA, Political Science
Liberty Mutual Insurance March 2008 - Present
Education
Edinboro University of Pennsylvania 1995 — 1999
Slippery Rock University of Pennsylvania 1995 — 1999
Liberty Mutual Insurance September 2014 - Present
Liberty Mutual Insurance May 2012 - September 2014
Embry-Riddle Aeronautical University February 2004 - May 2012
Skills
Software Engineering, Object Oriented Design, Software Architecture, Agile Methodologies, Software Development, Java, C++, JavaScript, CSS, HTML, Unix, SOAP, REST, C, XML, AJAX, AngularJS, Linux, Solaris, J2EE, Cloud Computing, Shell Scripting, PHP, JSP, JMS, Perl, Fortran, EJB, Axis, Struts, Ant, Maven, Microsoft Project, Eclipse, RAD, Subversion, N-tier, UML, SOA, MVC, WebSphere Application..., Meteorology, Aviation, CFII, High Availability, Informatica, SQL, System Architecture, IBM BPM, High Performance...
Education
Embry-Riddle Aeronautical University 2010 — 2012
Masters, Software Engineering
Embry-Riddle Aeronautical University 1999 — 2003
BS, Applied Meteorology
Liberty Mutual Insurance January 2011 - Present
Chubb Insurance January 2010 - January 2011
Liberty Mutual Insurance Group June 1986 - September 2008
Education
Edinboro University of Pennsylvania 1980 — 1981
Computer SCience
Progress Software March 2014 - Present
Autodesk July 2012 - March 2014
Avid Technology, Inc June 2005 - July 2012
Yankee Group December 2004 - June 2005
Lycos 2000 - 2004
Wang Global 1997 - 2000
Liberty Mutual Insurance 1987 - 1997
Skills
Human Resources, Succession Planning, Talent Acquisition, HRIS, Change Management, Employee Relations, Talent Management, Performance Management, Deferred Compensation, Recruiting
Education
Elmira College 1979 — 1983
Bachelor of Science, Business Administration:Management
Myers Briggs Certified
PDI Coaching Certified
HayGroup ESCI Accreditation
Emotional & Social Competency Inventory Accredited Level, Emotional Intelligence
Liberty Mutual Insurance September 2012 - Present
Vident/Vita August 2009 - October 2010
Sunstar America April 2006 - June 2009
PDI, Inc. January 2000 - April 2006
PROFESSIONAL DETAILING, INC 2000 - 2006
PDI, Inc. March 1997 - January 2000
Education
Elmhurst College 1992 — 1994
BS, Psychology
Liberty Mutual Insurance April 2014 - Present
Farmers Insurance March 2013 - April 2014
USA Training Centers January 2006 - January 2014
Liberty Mutual Insurance August 2011 - July 2012
Liberty Mutual January 2008 - August 2011
Skills
Property & Casualty..., Aviation, Coaching Staff, Non-profits, Residential Roofing, SDLC, Business Requirements, Data Analysis, Analysis, Business Analysis, Nonprofits, Claim, Coaching, Customer Service, Process Improvement
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 2005 — 2007
Bachelor's Degree, Business Administration, Management
Embry Riddle Aeronautical University-Worldwide 2002 — 2003
Aeronautical Science, 3.5
Southern New Hampshire University 2004 — 2005
Sports Management
Coffey & Company, Inc 2014 - May 2015
Liberty Mutual Insurance April 2012 - March 2014
Fitness Together, Ellicott City, MD October 2010 - April 2012
Fitness Together, Ellicott City, MD June 2003 - October 2010
Skills
Insurance, Sales, Customer Service, Sales Management, New Business Development, Strategic Planning, Negotiation, Cold Calling, Salesforce.com, Account Management, Marketing, Whole Life, Microsoft Office, Business Development, Networking, Leadership, Coaching, Selling, Team Building, Small Business, Training, Entrepreneurship, Customer Retention, Public Speaking, Budgets, Recruiting, Social Networking
Education
Elmira College 1992 — 1994
Bachelor of Science (B.S.), Accounting
SUNY College of Technology at Canton
Liberty Mutual Insurance August 2015 - Present
Liberty Mutual Insurance January 2015 - Present
Liberty Mutual Insurance February 2013 - January 2015
Liberty Mutual Insurance March 2012 - February 2013
Travelers July 2006 - March 2012
Enterprise Rent-A-Car January 2005 - January 2006
Skills
Customer Service, Insurance, Marketing, Account Management, Property & Casualty..., Sales Management, Sales, CRM, Management, Claim, Legal Liability, Commercial Insurance
Education
Elon University 2001 — 2005
B.S, Business Administration, Marketing and Management
Elon University Women’s Soccer Team
Artex Risk Solutions, Inc. November 2014 - Present
Monitor Liability Managers, LLC August 2013 - Present
Liberty Mutual Insurance November 2010 - August 2013
Assurance Agency March 2009 - October 2010
D. Kratt International October 2007 - March 2009
Zurich Insurance Company Ltd 2005 - 2007
Daily Herald Newspaper August 1998 - August 2005
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Workers Compensation, Liability, Underwriting, Brokers, General Insurance, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Roosevelt University 2001 — 2003
Bachelor of Business Administration, Business Management
Elgin Community College 1998 — 2001
Associate of Arts and Sciences (AAS)
CLB Paralegal Services April 1998 - Present
Law Office of Andrea Holburn Bernarding March 2014 - August 2014
Keller Rohrback August 2013 - March 2014
Lee Smart, P.S., Inc. October 2010 - August 2013
Liberty Mutual Insurance January 2002 - October 2010
Anderson Hunter Law Firm March 1990 - January 2002
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Courts, Appeals, Trials, Commercial Litigation, Mediation, Westlaw, Personal Injury, Legal Assistance, Litigation Support, Torts
Education
Edmonds Community College
Paralegal Institute
Liberty Mutual Insurance Supervisor - Sales AssistantsMBI IncJuly 1983 - May 1985
Knoll International September 1982 - May 1983
Ridgehaven Electric September 1979 - February 1983
Skills
New Business Development, Customer Service, Sales, Accounts Receivable, Commercial Insurance, Accounts Payable, Payroll, Insurance, Property & Casualty..., Casualty, Underwriting, Claim, Employee Benefits, Workers Compensation, Professional Liability, Claims Management
Education
El Centro College
Associate of Arts (A.A.); Professional Interior Design certification, Liberal Arts and Sciences/Liberal Studies
Liberty Mutual Insurance March 2010 - August 2012
United States Marine Corps June 1991 - May 1994
Skills
Property & Casualty...
Education
University of Phoenix 2003 — 2003
Criminal Justice/Police Science, 25
Phoenix College 1989 — 1990
Criminal Justice/Police Science, 2
El Camino College 1988 — 1989
Criminal Justice/Police Science, 2.9
AIG March 2004 - Present
Crum & Forster April 2003 - March 2004
Liberty Mutual Insurance January 1991 - March 2003
Skills
CPCU, ARM, Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Casualty, Legal Liability, Liability, Brokers, Reinsurance, Risk Management, Excess
Education
The University of Texas at Dallas
Bachelor of Science, Business Administration
Eastfield College
Associate of Arts and Sciences (AAS)
Liberty Mutual Insurance April 2011 - Present
Liberty Mutual Insurance January 1990 - Present
Liberty Mutual Insurance January 1990 - Present
Skills
Adjusting, Coverage, Litigation Management, General Liability, Liability, Claims
Education
Elizabethtown College 1980 — 1984
BS - Marketing and Business
Perkiomen Prep 1979 — 1980
Prep School
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance May 2012 - Present
Liberty Mutual May 2010 - May 2012
Skills
Insurance, General Insurance, Property & Casualty..., Claims, Commercial Insurance, Commercial Lines, General Liability, Liability, Customer Relations, Microsoft Office, Call Center, Excel, Access, Word, Coverage, Insurance Claims, Business Analysis, Problem Solving, Adjusting, Outlook, PowerPoint, Inland Marine, Visio, Windows, Casualty, Umbrella, Workers Compensation, Analysis, Business Requirements, Requirements Gathering, SharePoint, Process Improvement, User Acceptance Testing, Use Case Analysis, Systems Analysis, Data Analysis, Functional..., Databases, Mainframe, Cognos, Call Centers, Claim, Claims Management, Customer Service, Legal Liability, Lotus Notes, Microsoft Excel, Microsoft Word, Reinsurance, Umbrella Insurance
Education
Eastern Washington University 2000 — 2003
Bachelor of Science (B.S.), Computer Science, 3.65
Liberty Mutual Insurance December 1999 - Present
Skills
Risk Management..., Risk Management, Risk Assessment, Financial Risk, Transportation Safety, Loss Prevention, Construction Risk, Workers Compensation, Liability Analysis, Property & Casualty..., Casualty, Property Damage, Commercial Lines, Umbrella Insurance, Legal Liability, Insurance, SDLC, Claims Management, Liability, Commercial Insurance, Claim, Professional Liability, Underwriting, Brokers, Reinsurance, Inland Marine, Accident, Claim Investigation, D&O, Employment Practices..., Excess, CPCU, Claims Handling, Property Claims, Requirements Gathering
Education
Eckerd College 1985 — 1988
BA, Loss Control Management
ATG Audit Services LLC January 2015 - Present
GGB Bearing Technology March 2014 - January 2015
Bauer Hockey, Inc June 2012 - February 2014
PetEdge February 2012 - June 2012
Liberty Mutual Insurance April 2009 - January 2012
Liberty Mutual Insurance March 2005 - April 2009
Skills
Forecasting, Pricing, Essbase, Financial Analysis, Hyperion Enterprise, Financial Reporting, Variance Analysis, Access, Budget, Process Improvement, Microsoft Excel, Financial Modeling, Auditing, Finance
Education
University of New Hampshire - Whittemore School of Business and Economics 2009 — 2012
MBA, Financial Management
Elmira College 1994 — 1998
BS, Accounting
Moffitt Cancer Center May 2015 - Present
H&R Block December 2012 - Present
Moffitt Cancer July 2008 - April 2015
Lee Memorial Health System January 1991 - July 2008
Lee Memorial Health January 1991 - January 2008
Liberty Mutual Insurance January 1986 - January 1991
Skills
Accounts Receivable, Payroll, Healthcare, Research, Accounts Payable, Accounting, Strong knowledge of..., Customer Satisfaction, Medical Billing, Medical Records, Medical Terminology, QuickBooks, Data Entry, Clinical Trails
Education
H & R Block 2011 — 2012
Certificate, Tax
University of Phoenix 2009 — 2012
Bachelor of Business Administration (BBA), focus in Accounting, A
University of Phoenix, Tampa Florida
BACHELOR OF SCIENCE IN BUSINESS/ACCOUNTING, Business Management; Accounting
Hillsborough Community College 2008 — 2009
Bachelor of Science (BSc), Business Management; Accounting
Hillsborough Community College 2008 — 2009
Bachelor's degree, Business Management; A
Edison Community College 2006 — 2007
Bachelor Degree, Business Management; Accounting
Liberty Mutual Insurance November 2014 - Present
Liberty Mutual Insurance June 2013 - November 2014
Safeco Insurance March 2011 - June 2013
Skills
Commercial Insurance, Microsoft Excel, Property & Casualty..., Claim, Casualty Insurance, Customer Service, Insurance, General Insurance
Education
Eastern Washington University 2004 — 2008
Bachelor's degree, Economics and Finance, 3.3
In The Swim March 2010 - March 2012
YRC Worldwide / Yellow Freight March 2006 - May 2009
Illini Power June 2004 - March 2006
Liberty Mutual Insurance March 2002 - June 2004
Skills
Dragon Naturally..., Scanners and copiers, Outlook, Online shipping of Fed..., Office Administration, Microsoft Office 2007, Customer Service, Call Center Advisor, Sales
Education
Elgin Community College 1983 — 1985
Associates in Arts
Liberty Mutual Insurance 2015 - Present
Liberty Mutual Insurance July 2013 - 2015
Symetra 2011 - 2013
Symetra 2009 - 2011
Symetra 2004 - 2008
Skills
Product Development, Project Management, Project Planning, Agile & Waterfall..., Scrum, Management, Budgets, Product Management, Vendor Management, Business Analysis, Program Management, SDLC, Process Improvement, Business Process..., Strategic Planning, Insurance, Leadership, Risk Management
Education
Gonzaga University
Bachelor of Arts (B.A.), Psychology & Criminal Justice
Edmonds Community College
Associate of Arts (A.A.), Legal Assistant/Paralegal
Liberty Mutual Insurance January 2013 - Present
Education
Ellsworth Community College
Waverly -Shell Rock Waverly,Ia 50677
High School
Liberty Mutual Insurance March 2012 - Present
Liberty Mutual Insurance January 2007 - March 2012
Kerasotes Theaters June 2001 - October 2006
Walt Disney World January 2004 - May 2004
Skills
Software Development, Creative Problem Solving, Integration, Troubleshooting, Customer Service, Problem Management, Technical Documentation, Process Improvement, Documaker, Thunderhead, XSLT, XML, Java, Mainframe, Unit Testing, COBOL, SQL, JCL, SDLC, Microsoft Excel, Visio, SharePoint, Agile Methodologies, Requirements Gathering, Requirements Analysis, Visual Basic
Education
Indiana University - Kelley School of Business 2005 — 2006
Master's Degree, Information Systems
Indiana University - Kelley School of Business 1996 — 2004
Bachelor of Science (BS), Computer Information Systems and Business Process Management
Edison Community College 1998 — 2000
Associate's Degree, Business
Liberty Mutual Insurance August 2013 - Present
Skills
Sales Process, Sales, Property & Casualty..., Umbrella Insurance, Insurance Billing, Commercial Sales, Business Management, Economics
Education
Eastern Washington University 2010 — 2014
Bachelor of Arts (BA), Business Administration and Management, General