Liberty Mutual Insurance
Industry: Insurance company
DescriptionLiberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer, and the fourth-largest property and casualty insurer in the United States. Headquarters: Boston, Massachusetts, United States CEO: David H. Long (Jun 29, 2011–) Revenue: 39.41 billion USD (2017) Subsidiaries: Safeco, Ironshore, Parent organization: LMHC Massachusetts Holdings, Inc.
Liberty Mutual Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Liberty Mutual Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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21,167 Liberty Mutual Insurance employees in database. Find out everything there's to know about Liberty Mutual Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Liberty Mutual Insurance Employees
Assurance July 2013 - Present
Liberty Mutual Insurance March 2008 - July 2013
HRH October 2006 - March 2008
Skills
Property, Workers Compensation, Insurance, Sales, Microsoft Office, Commercial Insurance, Underwriting, Analysis, Training, Risk Management, Account Management, Claim, Brokers, Commercial Lines, General Insurance
Education
Northern Illinois University 1998 — 2000
Bachelor of Science (B.S.), Biology/chemistry
Northern Illinois University 1998 — 2000
Bachelor's degree, Biology and Chemistry
Liberty Mutual Insurance February 2013 - Present
North Key/The ***** Family October 2012 - March 2013
Javitch. Block & Rathbone March 2011 - September 2012
Legacy Financial Advisors September 2009 - March 2011
Boone County Attorney’s Office May 2009 - March 2011
Victoria’s Secret August 2007 - January 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Telephone, Calendar Planning, Legal Assistance, Legal Documents, Retail, Client Relations Skills, Independence, Organizational..., Customer Service, Administrative..., Social Networking, State Laws, Statutes, Investor Relations, Works well in a team, Works well individually, Self-driven, Professional Ethics, Qualitative Research, Psychological Assessment, Therapeutic Listening, Enthusiasm to learn, Enthusiastic..., Active Learning
Education
Northern Kentucky University 2011 — 2014
M.S, Clinical Mental Health Counseling
Northern Kentucky University 2007 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Conner High School
High School Diploma
Liberty Mutual Insurance January 2011 - Present
Zwicker and Associates July 2010 - January 2011
Guild Properties September 2007 - July 2010
Skills
Sales, Property & Casualty..., Selling, Small Business, Marketing, Life Insurance, Leadership, Insurance, General Insurance, Fixed Annuities, Employee Benefits, Direct Sales, Customer Service, Account Management, Cold Calling
Education
Northern Kentucky University 2005 — 2010
Bachelor of Science, Marketing
Liberty Mutual Insurance April 2014 - Present
OfficeMax June 2011 - April 2014
Liberty Mutual September 2007 - December 2010
Metropolitan Life Insurance Company 2005 - 2007
Sears, Roebuck and Co. 2004 - 2004
Information Resources, Inc. August 2002 - December 2003
Arthur Andersen January 2000 - April 2002
Skills
Instructional Design, Organizational..., E-Learning, Leadership, Employee Training, Training, Management, Program Management, Project Management, Onboarding, Performance Management, Strategy, Process Improvement, Team Building, Coaching, Leadership Development, Talent Management, Workshop Facilitation, Learning Management...
Education
The University of Kansas 1993 — 1995
MS, Education and Leadership
Northern Michigan University 1986 — 1991
BS, Communication
Retired May 2015 - Present
Chubb Group of Insurance Companies January 1986 - Present
Intercontinental Insurance Managers May 1983 - January 1986
Liberty Mutual Insurance May 1977 - May 1983
St. Louis Metropolitan Sewer District June 1974 - August 1976
Skills
Risk Management, Workers Compensation, Ergonomics, Industrial Hygiene, Risk Assessment, Property & Casualty..., Risk Analysis
Education
Northwest Missouri State University 1975 — 1977
Bachelor of Technology, Environmental Engineering Technology
Meramec Community College 1973 — 1975
Associate of Arts and Sciences (AAS), Environmental Engineering Technology/Environmental Technology
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance June 2014 - August 2014
Jail Education Solutions April 2013 - October 2013
Digitas April 2010 - August 2012
Rosetta August 2008 - April 2010
Skills
Digital Marketing, Digital Strategy, Google Analytics, Omniture, Google Adwords, DoubleClick, Social Media, Media Planning, Facebook Marketing, Analytics, Start-ups, Advertising, Marketing, Strategy, Mobile Marketing
Education
Northwestern University - Kellogg School of Management 2012 — 2015
Master of Business Administration (MBA), Management & Strategy, Social Enterprise
Northwestern University School of Law 2012 — 2015
Doctor of Law (JD), Cum Laude
New York University - Leonard N. Stern School of Business 2004 — 2008
Bachelor of Science (B.S.), Marketing, Management, International Business, Cum Laude
Liberty Mutual Insurance March 2015 - Present
Catamaran April 2014 - December 2014
Catamaran September 2012 - April 2014
Sunrise Senior Living August 2010 - August 2012
Sunrise Senior Living July 2009 - August 2012
Abercrombie & Fitch May 2008 - August 2009
Skills
Quality Assurance, Management, Training, Leadership, Customer Service, Time Management
Education
Northern Illinois University
Bachelor of Science (B.S.), Healthcare Administration
Northern Illinois University
Finney Law Firm, LLC January 2014 - Present
Wenstrup for Congress January 2013 - January 2014
Wenstrup for Congress 2011 - December 2012
Liberty Mutual Insurance July 2011 - October 2011
97X WOXY FM 1997 - 1999
Skills
Civil Litigation, Political Campaigns, Legal Research, Opposition Research, Courts, Legal Writing, Press Releases, Motions, Litigation, Appeals, Trials, Commercial Litigation, Trial Practice, Research, Public Speaking, Hearings
Education
Northern Kentucky University—Salmon P. Chase College of Law 2008 — 2012
JD
University of Cincinnati
Bachelor of Arts (B.A.), History
Walnut Hills High School
Liberty Mutual Insurance April 2014 - January 2015
Medline Industries March 2011 - April 2014
Konica Minolta Business Solutions U.S.A., Inc. September 2009 - March 2011
Skills
Property & Casualty..., auto insurance, homeowners insurance, Umbrella Insurance, Asset Protection, Customer Service, Risk Management, Relationship Management, Voluntary Employee..., Savings, Insurance, Sales
Education
Northwestern State University 1999 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Liberty Mutual Insurance April 2015 - Present
Liberty Mutual Insurance July 2014 - March 2015
Northwestern University Office of Undergraduate Admissions September 2010 - June 2014
Alexian Brothers Health System June 2013 - August 2013
Position Tech, LLC June 2012 - August 2012
Alexian Brothers Medical Center June 2009 - August 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Microsoft Excel, Technical Writing, Public Speaking
Education
Northwestern University 2010 — 2014
Bachelor of Arts (B.A.), Mathematics, Statistics and Computer Science
Liberty Mutual Insurance December 2014 - Present
Liberty Mutual Insurance December 2012 - November 2014
Liberty Mutual Insurance November 2011 - December 2012
Jackson Insurance Agency April 2011 - November 2011
Northwest Missourian January 2011 - May 2011
Campus Outreach August 2008 - December 2009
Skills
Sales, Customer Service, Insurance, Microsoft Excel, Management, Time Management, PowerPoint, Outlook, Microsoft Word, Customer Satisfaction, Training, Team Leadership, Advertising, Goal Setting, Leadership, New Business Development
Education
Northwest Missouri State University 2007 — 2011
Business Management & Marketing
Liberty Mutual Insurance February 2014 - Present
MB Senior Solutions August 2013 - December 2013
WesBanco August 2012 - August 2013
Cincinnati Museum Center December 2010 - August 2012
LaRosa's June 2007 - June 2010
Skills
Customer Satisfaction, Computers, Criminal Justice, Criminal Investigations, Supervising, Office Administration, Employee Training
Education
Northern Kentucky University 2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice/Police Science, Graduate
Medline Industries, Inc. December 2014 - Present
Medline Industries May 2014 - December 2014
Liberty Mutual Insurance May 2013 - May 2014
Liberty Mutual Insurance May 2012 - May 2013
Fornelli Hall January 2012 - May 2012
Best Buy May 2007 - February 2012
Skills
Word, Customer Service, PowerPoint, Excel, Microsoft Office, SPSS, Access, Value Based Selling, Public Relations, Social Media Marketing, Salesforce.com, Microsoft Excel, Microsoft Word, Sales, Marketing, Social Media, Account Management, Retail, Event Planning, Customer Satisfaction, Team Building, Sales Management, Public Speaking, Team Leadership, Leadership, Selling, Teamwork, Social Networking, Time Management, Training, Coaching, Sales Process, Cold Calling, Recruiting, Sales Operations, Merchandising, Licensed Property &..., Licensed Life Insurance..., Market Research, Inventory Management, Customer Retention, Marketing Strategy, Direct Sales, Advertising, Building Relationships, Sales Presentations, Insurance, Employee Benefits, Management, Lead Generation
Education
Northern Illinois University - College of Business 2009 — 2013
Bachelor of Science (B.S.), Marketing and Sales; Minor in Psychology
Harry D. Jacobs High School 2005 — 2009
Liberty Mutual Insurance November 2011 - Present
Nationwide Insurance June 2006 - November 2011
Accountants International April 2003 - May 2006
The Reynolds and Reynolds Company 2000 - 2001
Skills
Training, Human Resources, Selling, Real Estate, Fixed Annuities, Insurance, Property & Casualty..., Customer Service, Casualty, Commercial Insurance, Account Management, Budgets, Business Development, Sales, Life Insurance, Term Life Insurance
Education
Northwood University 1996 — 2000
Bachelors of Business Administration, Marketing & Manangement
Dondero H.S. 1992 — 1996
Diploma, College Preparstory Studies
Liberty Mutual Insurance RetiredLiberty Mutual Insurance2013 - Present
Skills
Requirements Gathering, Insurance, Business Requirements, Property & Casualty..., Visio, Business Analysis, Requirements Analysis, Systems Analysis, SharePoint, General Insurance, Data Warehousing, Data Modeling, Process Improvement, Business Intelligence, Commercial Insurance, Vendor Management, Agile Methodologies, SQL, User Acceptance Testing, Business Process...
Education
Northwestern University
Bachelor of Arts (BA)
Liberty Mutual Insurance July 2015 - Present
Piraeus Consulting May 2013 - July 2015
Microsoft (via Murphy & Associates) January 2012 - May 2013
DepotPoint March 2010 - September 2011
Excell Data August 2009 - March 2010
ForeclosurePoint May 2008 - July 2009
Skills
Advanced Excel, PowerPoint, Salesforce.com, Management, Data Analysis, Product Management, Cloud Computing, Business Strategy, Marketing, Forecasting, Sales Operations, Financial Analysis, Marketing Management, Finance, Strategic Planning, Project Management, SharePoint, Business Analysis
Education
University of Washington, Michael G. Foster School of Business 2010 — 2013
MBA, Marketing
Northwest University 2002 — 2005
Interdisciplinary Studies, Communication, Social Issues, Logic and History
Nielsen July 2014 - Present
NIU Experiential Learning Center (ELC) January 2014 - May 2014
Andersen Office Interiors November 2013 - March 2014
Illinois Section AWWA May 2013 - October 2013
Liberty Mutual Insurance May 2012 - August 2013
Northern Illinois University Alumni Association August 2010 - May 2013
Chestnut Mountain Resort November 2009 - January 2012
Gobbie's Sports Bar June 2010 - August 2011
Fried Green Tomatoes June 2007 - May 2010
Illinois Department of Motor Vehicles June 2008 - August 2008
Skills
Microsoft Office, Social Networking, Time Management, Research, Customer Service, Recruiting, Writing, Marketing Event Planning, Photoshop, Data Analysis, PowerPoint, Access, Lead Generation, Social Media Marketing, Communication Skills, Sales, Creativity, Visual Communication, Social Entrepreneurship, Interactive Marketing, HTML, Property & Casualty..., Brand Awareness, Analysis, Facebook, Marketing, Microsoft Word, Event Planning, Communication
Education
Northern Illinois University 2010 — 2014
Marketing
Liberty Mutual Insurance June 2015 - Present
WeTalk Education Group (Student startup) September 2013 - September 2014
China Everbright Bank June 2014 - July 2014
Westudy Education Group February 2013 - August 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Actuarial Science, Stata, R, Data Analysis
Education
Northwestern University 2013 — 2017
Bachelor of Arts (B.A.), Mathematical Methods in the Social Sciences, Economics, Mathematics
Northwestern University - Kellogg School of Management 2015 — 2016
Undergraduate Certificate, Financial Economics
Raffles Junior College 2011 — 2012
High School Diploma
White Lodging Services June 2014 - Present
Northern Illinois University May 2013 - May 2014
Liberty Mutual Insurance May 2013 - December 2013
Northern Illinois University December 2012 - May 2013
Northern Illinois University January 2012 - May 2013
Winix Inc. June 2011 - September 2011
Mutual Bank May 2009 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Leadership, Management, Time Management, Budgets, Sales, Teamwork, PowerPoint, Microsoft Word, Public Speaking, Event Planning, Access, Research, Social Media, Outlook, Data Analysis, Team Leadership, Fundraising, Facebook, Social Networking, Marketing, Recruiting, Social Media Marketing, Nonprofits, Training, Event Management, Leadership Development
Education
Northern Illinois University - College of Business 2010 — 2014
Bachelors Degree, Business
Jacobs High School 2006 — 2010
Liberty Mutual Insurance May 2014 - Present
Office of Representative Tom Demmer 90th District September 2013 - May 2014
Northern Illinois University Student Financial Aid Office June 2012 - May 2014
Buffalo Wild Wings June 2010 - September 2013
Skills
Time Management, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Teamwork, Microsoft Office, Event Planning, Leadership, Public Speaking, Social Networking, Public Policy, Analysis, Research, Training, Marketing, Social Media, Facebook
Education
Northern Illinois University 2010 — 2014
Bachelor of Arts (BA), Political Science, emphasis in Public Law
Belvidere High School 2006 — 2010
Liberty Mutual Insurance September 2014 - Present
Mount Sinai Medical Center July 2006 - September 2014
Action Ergonomics, LLC December 2005 - September 2014
Plus One Physical Therapy May 2005 - June 2010
Long Island University; Division of Physical Therapy January 2001 - April 2005
Skills
Orthopedic, Rehabilitation, Prevention, Healthcare, Physical Therapy, Hospitals, Research, Sports Medicine, Home Care, Wellness, Pain Management, Inpatient, Public Health, Public Speaking, Clinical Services, Clinical Research, Medicine, Neurology, Clinical Trials, Evidence-based Medicine, Infectious Diseases, Fitness, Training, Spine, Wellness Coaching, Health Education, Treatment, Ergonomics, Acute Care, Healthcare Management, Injury Prevention, Medical Education, Human Factor Ergonomics, Spanish
Education
Northwestern University 1993 — 1995
Master of Physical Therapy, Physical Therapy
University of Pennsylvania 1986 — 1990
Bachelor of Arts in Communications, Communications and Marketing
Selective Insurance 2006 - Present
CIGNA Insurance 1998 - 2000
Zurich North America 1991 - 1998
Amerisure Insurance 1987 - 1991
Liberty Mutual Insurance 1979 - 1987
US Army 1973 - 1987
Liberty Mutual Insurance 1975 - 1979
Skills
Property & Casualty..., Commercial Insurance, Casualty, Commercial Lines, Legal Liability, Liability, Insurance, General Insurance, Umbrella Insurance, Professional Liability, Ergonomics, Workers Compensation, Claim, Reinsurance, Risk Management, Risk Assessment, Safety Management..., Training, Financial Risk, Enterprise Risk..., Brokers, Risk Analysis, Investigation, Accident, Inland Marine, Management, Industrial Hygiene, CPCU, Accident Investigation, Safety Training, Program Management, Industrial Safety, EHS, Workplace Safety, Behavior Based Safety, Claim Investigation, Safety Engineering, Hazard Analysis, Product Liability
Education
Northern Illinois University
Master of Science (MS), Industrial Engineering
University of California, Berkeley
Bachelor of Arts (BA), Systematic Biology and Morphology
Northwestern University - Kellogg School of Management
Executive Management Development Program
United States Army - Command and General Staff College
Graduate
Sentry Insurance May 2010 - Present
Elite Electric July 2007 - December 2009
Allstate July 2001 - June 2007
Liberty Mutual Insurance October 2000 - May 2001
Aon Hewitt March 2000 - October 2000
Nordstrom November 1996 - August 2000
Skills
Claim
Education
Northern Illinois University
Bachelor of Science, Economics
Lindblom Technical High School
Liberty Mutual Insurance 2008 - Present
Wausau Insurance Companies 1995 - 2007
University of Wisconsin - Stevens Point 1992 - 1996
Wausau Insurance Companies 1984 - 1994
Skills
Training, Risk Management, Business Consulting, Risk Control, Technical Leadership, @Risk, Management Consulting, Leadership, Strategic Planning, Operations Management, Management, Reinsurance, Recruiting, Inland Marine, Brokers, Strategy, Talent Acquisition, Business Strategy, Risk Analysis, Commercial Lines, Consulting, Analysis, Business Process..., Employee Training, Hazard Recognition, Team Leadership, Sales Operations, Team Building, Hazard Analysis, EHS, Coaching, Accident Investigation, Workplace Safety, Safety Training, Emergency Management, Occupational Health, Executive Management, Construction Safety, Leadership Development, Commercial Insurance, Financial Risk
Education
University of Wisconsin-Stout
Master of Science (MS), Safety/Risk Control
Northern Michigan University
Bachelor of Science (BS), Technology/Industrial Education
COUNTRY Financial® December 2014 - Present
Liberty Mutual Insurance April 2014 - November 2014
ADP Dealer Services January 2011 - April 2014
Skills
Solution Selling, Account Management, Sales Process, Enterprise Software, B2B, SaaS, Sales, Leadership, Cold Calling, Salesforce.com, CRM, Complex Sales, Customer Retention, Direct Sales, Lead Generation, New Business Development, Sales Presentations, Selling, Software Industry, Team Building, Insurance
Education
Northern Illinois University - College of Business
Master of Business Administration (M.B.A.), Business Administration and Management, General
Northern Illinois University 1995 — 1998
Bachelor's Degree, Sport Business/ Coaching
Waubonsee Community College 1992 — 1994
Associate's Degree, General Studies
West Aurora High School 1987 — 1991
High School
The Cincinnati Insurance Companies January 2015 - Present
American Modern Insurance Group September 2013 - December 2014
Liberty Mutual Insurance June 2012 - September 2013
Washington University August 2006 - May 2012
Nutrition Works September 1999 - July 2006
Argonne National Laboratory June 2005 - August 2005
Sears Auto Center May 1999 - September 1999
OfficeMax September 1997 - May 1999
Skills
Mathematica, Matlab, C++, LaTeX, Microsoft Office, Turbulence, Mathematical Modeling, Microsoft Excel, VBA, SQL, Access, R, SAS, Emblem, Linux, Statistical Modeling, Analysis
Education
Washington University in St. Louis 2006 — 2012
Ph.D., Mathematics
Northern Illinois University 2003 — 2006
B.S., Mathematics, Physics
Rock Valley College 1999 — 2003
A.A.
Managed Care Advisors July 2015 - Present
Liberty Mutual Insurance April 2008 - July 2015
Cheshire Medical Center/Dartmouth-Hitchcock Keene November 1999 - April 2008
Willis Knighton Medical Center-Shreveport,LA July 1996 - November 1999
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Insurance, Nursing, Commercial Insurance, Healthcare
Education
Northwestern State University 1991 — 1996
Liberty Mutual Insurance August 2006 - Present
Construction Safety Council 2001 - August 2006
Gibson Electric 1990 - 1994
Skills
Risk Management, Construction Safety, Risk Assessment, Insurance, Claim, Auditing, Training, Management, Financial Risk, Leadership, Investigation, Occupational Health, Supervisory Skills, EHS, Ergonomics, Risk Analysis, Process Improvement, Underwriting, Legal Liability, Brokers, Property & Casualty..., Construction, Safety Management..., Workers Compensation, Industrial Hygiene, General Insurance, Liability, Strategic Planning, Commercial Insurance, Life Insurance, Reinsurance, Project Management, Team Building, Budgets, Employee Benefits, Enterprise Risk..., Claims Management, Industrial Safety, Accident Investigation, Analysis, Health Insurance, Safety Training, Risk Management..., Policy, @Risk, Casualty, Fire Safety, Accident, Customer Service
Education
Northern Illinois University 1992 — 1995
Industrial Technology/Safety and Health
Northern Illinois University 1991 — 1994
BS, Industrial Tech / Safety
Delta Air Lines June 1985 - December 2012
Liberty Mutual Insurance September 1978 - June 1985
Skills
Team Leadership, Customer Service, Performance Management, Six Sigma, Call Center, Employee Relations, Process Improvement, Airlines, Aviation, Coaching, Change Management, Operations Management, Leadership, Sales, Call Centers, Customer Satisfaction, Airports, Project Management, Training, Team Building, Analysis, Management
Education
Northern Kentucky University
Sociology
Liberty Mutual Insurance February 2012 - Present
Liker Leadership Institute 2012 - Present
Pinchot University - Bainbridge Graduate Institute 2003 - Present
Portland State University March 2014 - Present
Institute for Supply Management 2006 - Present
T-Mobile 2011 - 2012
University of Washington September 2008 - October 2010
Seattle Children's Hospital January 2008 - September 2008
Washington Mutual Savings & Loan (WaMu) May 2007 - January 2008
Alaska Airlines May 2004 - April 2007
Skills
Project Coordination, Project Estimation, Value Stream Mapping, Business Process Mapping, SigmaXL, Quality Management, DMAIC, Hoshin Kanri, Green Belt, Team Facilitation, Supply Chain Consulting, Mistake Proofing, Kanban, Sustainable Business..., Kaizen, Coaching Kata, Toyota Kata, Improvement Kata, Lean Thinking, Suppliers Development, Supplier Quality, Quality, Toyota Way, Purchasing Strategy, Supply Agreements, Lean Initiatives, University Teaching, Supply Chain Operations, Spend Analysis, Supply Chain..., Operational Excellence, Business Process..., Team Leadership, Training, Sourcing, Project Management, Logistics, Lean Manufacturing, Purchasing, Business Strategy, Supply Chain, Supply Chain Management, Management, Process Improvement, Procurement, Operations Management, Strategic Sourcing, Continuous Improvement, Six Sigma
Education
University of Toronto 1979 — 1980
Graduate Degree, Business Administration - Faculty of Management Studies
Penn State University 1980 — 1982
Master of Science, Business Logistics (Transportation)
Northwestern University 1975 — 1979
BA, Economics, Geography
Liberty Mutual Insurance 2006 - Present
CNA Group Benefits 1996 - 2005
Paul Revere Insurance Group 1988 - 1995
Skills
Disability Insurance, Employee Benefits, Group Insurance, Brokers, FMLA, Underwriting, Long-term Care, Insurance, Sales Management, Dentistry, Life Insurance, Health Insurance, Term Life Insurance, Claims Management, General Insurance, Health Savings Accounts, Commercial Insurance, Workers Compensation, Property & Casualty..., Selling, Accident, Group Benefits, Dental, Consultative Selling, Long Term Care, Benefits, Benefits Administration
Education
Northern State University 1982 — 1984
BBA Finance and Economics, Business Administration, Management and Operations
Univeristy of Missouri 1981 — 1982
Business/Managerial Economics
Midwest Agency LLP, Midwest Regional Agency April 2013 - Present
Midwest Agency LLP, Midwest Regional Agency July 2008 - April 2013
Nationwide Insurance January 2007 - July 2008
Nationwide Insurance July 2006 - January 2007
Downing Enterprises - Brooke Insurance Services November 2002 - July 2006
Liberty Mutual Insurance March 1998 - October 2002
Shelter Insurance Companies September 1989 - March 1998
Prudential Financial June 1988 - September 1989
Skills
Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, Life Insurance, Sales Management, Recruiting, Sales, Underwriting, Casualty, Training, Management, Umbrella Insurance, Term Life Insurance, Commercial Lines, Casualty Insurance, General Insurance
Education
Northwest Missouri State University 1981 — 1985
BS, Secondary Education / Industrial Technology
Safeco Insurance September 2011 - Present
Relay Express May 2009 - September 2011
OKI Regional Council of Governments May 2008 - May 2009
Liberty Mutual Insurance January 2008 - May 2008
Ohio Casualty Group July 2007 - January 2008
Skills
Outlook, Sales Management, Shipping, Strategic Planning, Microsoft Excel, Team Building, Trucking, New Business Development, Social Media, Public Speaking, Marketing, Logistics, Customer Service, Transportation, Negotiation, Event Planning, Public Relations, Contract Negotiation, Sales, Team Leadership
Education
Northern Kentucky University 2005 — 2009
Bachelor, Public Relations & English
McAuley High School 2001 — 2005
Liberty Mutual Insurance June 2015 - Present
Institute for Advanced Analytics at North Carolina State University June 2014 - May 2015
Industrial Economics January 2012 - June 2014
State Street June 2010 - December 2011
Massachusetts Department of Energy Resources July 2010 - September 2010
University of Massachusetts Dartmouth 2004 - 2005
Skills
Analysis, Statistics, Access, Data Analysis, Research, Economics, Microsoft Excel, Sustainability, Microsoft Office, Matlab, Base SAS Certified, SAS, Quantitative Analytics, PowerPoint, Financial Analysis, Visual Basic, Vensim, Tableau
Education
Institute for Advanced Analytics at North Carolina State University 2014 — 2015
Master of Science (M.S.), Analytics
Northwestern University 2005 — 2009
BA, Economics, Mathematics, Environmental Policy
JPMorgan Chase August 2013 - Present
Liberty Mutual Insurance April 2012 - August 2013
Amica Mutual Insurance June 2008 - April 2012
World Financial Group (WFG) January 2003 - April 2008
Skills
New Business Development, Call Centers, Life Insurance, Finance, Insurance, Mortgage Lending, Risk Management, Financial Services, Cross Selling, Financial Planning, Customer Service, Leadership, Sales Management, Underwriting, Sales, Property, Marketing, Banking
Education
Northern Illinois University 2003 — 2008
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
The Harvey Insurance Agency February 2014 - Present
Liberty Mutual Insurance February 2013 - February 2014
Pohanka Automitve Group February 2008 - April 2013
Skills
Sales, Customer Satisfaction, Customer Service, Sales Process, Selling, Retail, Cold Calling, Negotiation, Account Management, Team Building, Marketing, Insurance, Direct Sales, Customer Retention
Education
Northern Virginia Community College 2008 — 2010
WF dykes high school 1970 — 1975
J.P. Morgan August 2014 - Present
Chase Paymentech March 2013 - July 2014
Liberty Mutual Insurance November 2011 - February 2013
CNA Insurance October 2011 - November 2011
State Street May 2011 - October 2011
Skills
Java, Struts, WebSphere Process Server, WebSphere Application..., Eclipse, PL/SQL, JUnit, DB2, Unix, RAD, Tomcat, IBM Websphere Process..., WebSphere Integration..., JMeter, MQ, Selenium, Spring
Education
Northwest Missouri State University 2009 — 2011
Master's degree, Applied computer Science
VNR VJIET 2005 — 2009
Bachelor's degree, Information Technology
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Insurance April 2009 - February 2013
Liberty Mutual Insurance January 2008 - April 2009
Liberty Mutual Insurance January 2006 - January 2008
Liberty Mutual Insurance January 2003 - January 2006
Liberty Mutual Insurance June 2001 - January 2003
Skills
Workers Compensation, Risk Management, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Risk Assessment, Accident, Accident Investigation, Account Management, Analysis, Auditing, Brokers, Business Analysis, Casualty, Change Management, Claim, Claim Investigation, Claims Management, Coaching, Commercial Lines, Construction Safety, Customer Service, D&O, EHS, Employee Benefits, Employment Practices..., Enterprise Risk..., Excess, Executive Management, Financial Analysis, Financial Risk, Fixed Annuities, General Insurance, @Risk, Captives, Ergonomics, Health Insurance, Industrial Hygiene, Industrial Safety, Investigation, Leadership, Legal Liability, Liability, Life Insurance, Litigation Management, Management, Negotiation, New Business Development, Occupational Health
Education
Northern Illinois University
B.S- Industrial Technology, Occupational Safety
Liberty Mutual Insurance
Skills
Insurance, Life Insurance, Sales, Property & Casualty..., Term Life Insurance, Fixed Annuities, Umbrella Insurance, Whole Life, Sales Management, Homeowners, Universal Life
Education
Northern Michigan University 2001 — 2005
Bachelors, Entrepreneurship/ Business
Carpet King, Inc. June 2011 - Present
Liberty Mutual Insurance July 2007 - 2014
Farm Bureau May 2006 - May 2007
Sears Holdings Corporation September 2002 - May 2006
Sears August 2000 - September 2002
Skills
Customer Service, Training, Marketing, Teamwork, Insurance, Sales, Term Life Insurance, Property & Casualty..., Negotiation, Underwriting, Employee Benefits, Selling, Strategic Planning, Public Speaking, Life Insurance, Umbrella Insurance, Team Building, New Business Development, Sales Management, Time Management
Education
Northern Illinois University
Business
Liberty Mutual Insurance September 2014 - Present
American Modern Insurance Group July 2014 - September 2014
Northern Kentucky Soccer Academy March 2008 - September 2014
American Modern Insurance Group November 2012 - July 2014
Cincinnati Country Day School November 2012 - February 2014
Thomas More College August 2010 - August 2011
Total Quality Logistics June 2009 - June 2010
INC Research May 2008 - August 2008
Skills
Coaching, Insurance Adjusting, Account Management, Logistics, Sales, Team Management, Communication, Timely Decision Making, Technical Learning, Team Leadership, Creative Problem Solving, Athletic Recruiting, Customer-focused Service, Personal Training, Insurance, Customer Service, Analysis
Education
Northern Kentucky University—Salmon P. Chase College of Law 2011 — 2012
Law
Thomas More College 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Thomas More College 2005 — 2009
Bachelor of Arts (B.A.), Communication, General
Liberty Mutual Insurance June 2015 - Present
Northern Illinois University August 2014 - Present
Office of the State Appellate Defenders December 2014 - May 2015
Domestic Violence Coordinated Courts Division July 2014 - August 2014
Judicial Intern Opportunity Program May 2014 - June 2014
Cancun Mexican Restaurant 2009 - 2013
Abraham Lincoln Presidential Library and Museum September 2010 - December 2010
Skills
Social Media, Strategic Planning, Teamwork, Communication, Public Speaking, Research
Education
Northern Illinois University College of Law 2013 — 2016
Doctor of Law (JD)
University of Illinois at Urbana-Champaign 2011 — 2013
Bachelor of Arts (B.A.), History
Springfield College in Illinois 2009 — 2011
Associate of Arts (A.A.)
Liberty Mutual Insurance June 1983 - Present
Skills
Underwriting, Commercial Insurance, Casualty, Property & Casualty..., Insurance, Surety Bonds, Commercial Lines, Professional Liability, Liability, General Insurance, Employment Practices..., Surety, Legal Liability, Umbrella Insurance, Casualty Insurance, Risk Management
Education
Northern Illinois University - College of Business 1978 — 1982
Bachelor's Degree, Finance, General
Liberty Mutual Insurance December 2014 - Present
United Guaranty Corporation July 2011 - December 2014
Liberty Mutual Insurance January 2010 - July 2011
Liberty Mutual Insurance June 2007 - January 2010
Weyerhaeuser Corp November 2006 - June 2007
CompuCom (Microsoft) May 2006 - November 2006
SAFECO INSURANCE COMPANY May 1998 - April 2006
Skills
Business Analysis, Vendor Management, Requirements Gathering, SDLC, Process Improvement, SharePoint, Business Process..., Insurance, Business Intelligence, Program Management, Systems Analysis, IT Strategy, General Insurance, Underwriting, Integration, Enterprise Architecture, Management, Project Management, Agile Methodologies
Education
Northwest University 1996 — 2000
Interdisciplinary Studies, Business, History, Political Science
VAST August 2007 - Present
Liberty Mutual Insurance February 1993 - August 2007
United States Army National Guard January 1985 - July 1995
Skills
Property & Casualty..., Risk Assessment, Claims Management, Workers Compensation, Life Insurance, Risk Management, Licensing, Employee Benefits, Commercial Insurance, Certified Insurance..., Licensed Insurance..., Group Benefits, Surety Bonds, International Risk..., Long Shoremans, Risk Mitigation, Risk Analysis, Strategic Planning, Perpetuation Strategies, Surety Programs, Financial Risk, Health Insurance, Disability Insurance, Professional Liability, Liability, Casualty, Commercial Lines, Legal Liability, Fixed Annuities, Insurance, Umbrella Insurance, Casualty Insurance
Education
Incite Performance Group
Intellectual Capital, Customized Solution Development
Professional WorkComp Advisor 2013 — 2013
PWCA, Professional WorkComp Advisor
Sitkins International 2010 — 2012
Sales Mastery
The National Alliance 1997 — 2002
Certified Insurance Councelor, Personal Lines, Commercial Casualty, Commercial Property, Life & Health, Agency Management
Lake Superior Leadership Academy
Northern Michigan University 1986 — 1991
BA, Business Management
OSHA 1910 2012 — 2012
Certified, Prevent Injuries and protect workers
Liberty Mutual December 2012 - Present
Liberty Mutual Insurance June 2006 - Present
Liberty Mutual Insurance 2006 - Present
Liberty Mutual Insurance 2006 - Present
Northern Kentucky Chamber of Commerce 2008 - 2010
Sibcy Cline Realtors 2002 - 2008
Allstate Insurance September 1981 - March 2002
Skills
Insurance, Property & Casualty..., Customer Service, Sales, Casualty, Commercial Insurance, Umbrella Insurance, Employee Benefits, Term Life Insurance, Underwriting, Life Insurance, Claim, Cold Calling, Fixed Annuities, Small Business, Long-term Care, Whole Life, Legal Liability, Homeowners, Universal Life, Workers Compensation, Customer Retention, General Insurance, Leadership, Liability, Disability Insurance, Account Management, Health Insurance, Direct Sales, Sales Presentations, Building Relationships, Sales Management, Relationship Management, Sales Process, Marketing, Customer Satisfaction, Selling, Call Centers, Team Building, Strategic Planning, Training, Management
Education
Northern Kentucky University
Business
Liberty Mutual Insurance 1979 - Present
Kansas City, MO September 1977 - May 1978
Kansas City Parks and Rec 1974 - 1978
Skills
Safety Management, Workers Compensation, Safety Management..., Property & Casualty..., Risk Management, Liability, Claims Management, Commercial Insurance, Risk Assessment, Claim, Legal Liability, Process Improvement, General Insurance, Leadership, Casualty, Customer Service, Insurance, Training, Reinsurance, Umbrella Insurance, Enterprise Risk..., Employee Benefits, Commercial Lines, Brokers, Analysis, Professional Liability, CPCU, Health Insurance, Operations Management, Investigation, Accident Investigation, EHS, Subrogation, Litigation Management, Ergonomics, Underwriting, Negotiation, Inland Marine, Team Building, Claim Investigation, Risk Analysis, Liability Analysis, Industrial Safety, Financial Risk, Accident, Industrial Hygiene, Life Insurance, Occupational Health, Excess, Risk Management...
Education
Webster University 1979 — 1981
M.A., Business
Northwest Missouri State University 1973 — 1977
B.S., Secondary Education and Teaching
Southwest High School
Southwest High School
HUB International October 2014 - Present
Liberty Mutual Insurance February 2014 - October 2014
Brown & Joseph November 2013 - February 2014
Brennan & Clark June 2010 - November 2013
Butler National Golf Course June 1999 - June 2010
Skills
Negotiation, Sales, Strategic Planning, Insurance, Strategic Communications, Commercial Insurance, Workers Compensation, Microsoft Excel, Leadership, Organization, Microsoft Office, Real Estate, Customer Service, Management, Account Management, Marketing, Risk Management
Education
Northwestern University 2015 — 2017
Organizational Leadership
Robert Morris University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
Liberty Mutual Insurance August 2015 - Present
The Hartford October 2012 - August 2015
PNC January 2007 - October 2012
Skills
Customer Service, Insurance Adjusting, Retail Banking, Microsoft Office
Education
Northern Illinois University 1996 — 1998
Bachelor of Arts (B.A.), Business/Corporate Communications
Aurora Central Catholic 1988 — 1992
Instant Technology June 2015 - Present
Liberty Mutual Insurance January 2012 - June 2015
Klein Creek Golf Club November 2011 - December 2012
Arrowhead Golf Course 2010 - 2011
Skills
Claim, Insurance, Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Leadership, Risk Management, Strategic Planning, Negotiation, Event Management, Recruiting, Technical Recruiting
Education
Northern Illinois University 2005 — 2010
Bachelor's Degree, Bachelors of Science in Nutrition & Dietetics, Emphasis in Hospitality Administration
SPR June 2015 - Present
ShopperTrak February 2013 - May 2015
ShopperTrak July 2012 - February 2013
ShopperTrak March 2010 - July 2012
ShopperTrak November 2008 - May 2010
Laurus Strategies January 2008 - September 2008
Liberty Mutual Insurance June 2005 - January 2008
Skills
Sales, New Business Development, Account Management, Salesforce.com, Customer Service, Sales Management, Retail, Project Management, Management, CRM, Business Development
Education
Northern Michigan University 1999 — 2002
Bachelor of Applied Science (BASc), Marketing
Northwestern Michigan College 1997 — 1999
n/a, Core credits/Business
Cadillac Senior High 1993 — 1997
Highschool Diploma
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance May 2013 - January 2014
JSH&A Public Relations February 2013 - May 2013
Jasmine Galleria December 2012 - February 2013
Feed ‘Em Soup January 2012 - May 2012
Public Relations Student Society of America, Northern Illinois University Chapter May 2011 - May 2012
The Growing Place Inc. December 2008 - May 2012
Ramp July 2011 - September 2011
Skills
Facebook, Blogging, Public Relations, Social Media, Public Speaking, Building Relationships, community relations, Fundraising, Non-profit Volunteer, Mac, iPad, Event Planning, Non-profits, Childcare, Pinterest, Twitter, Foursquare, Publicity, Event Management, Social Networking, Leadership, Press Releases, Time Management, Creative Writing, AP Style, Volunteer Management, Newsletters, Copy Editing, Social Media Marketing, Editing, Media Relations, Community Outreach, Speech Writing, Journalism, Microsoft Word, Internal Communications, Crisis Communications, Strategic Communications, Corporate Communications, Social Media Measurement, Marketing Communications, News Writing, Critical Thinking, Grant Writing, Nonprofits, Higher Education, Copywriting, Teamwork, Interviews, Cision
Education
Northern Illinois University 2008 — 2012
Bachelor of Arts, Communication Studies; Organizational & Corporate Communications
Western Illinois University 2006 — 2007
Theater & English
The Hartford January 2015 - Present
Liberty Mutual Insurance July 2014 - 2014
Liberty Mutual Insurance October 2013 - 2014
Bank of America May 2013 - October 2013
Chase September 2012 - May 2013
BMO Harris Bank June 2010 - September 2012
Skills
Banking, Mortgage Servicing, Property & Casualty..., Multitasking Skills, Computer Proficiency, Reliability, Customer Service, Mortgage Lending, Credit Analysis, Call Centers, Retail Banking, Loans, Financial Services
Education
Northern Illinois University 2005 — 2009
Bachelor of Science (B.S.), Finance, General
Northern Illinois University 2005 — 2009
Bachelor of Science (B.S.), Finance, General
Bodycote January 2015 - Present
The Abreon Group September 2013 - February 2015
Capital One March 2013 - November 2013
Freeport-McMoRan Copper & Gold Inc. October 2012 - April 2013
Liberty Mutual Insurance December 2011 - March 2012
Wells Fargo Private Client Services (Consultant) July 2003 - May 2007
MicroAge 1997 - 2001
Skills
Achieve Global Certified, Instructional Design, Coaching, Change Management, Workshop Facilitation, Technical Writing, Blended Learning, Needs Analysis, Performance Consulting, Instructor-led Training, ADDIE, Training Delivery, Learning Management, E-Learning, Leadership, Program Management, Consulting, Training, Management, Project Management
Education
University of Phoenix 2007 — 2009
Master of Science (MS)
Ottawa University 1996 — 2001
Teaching Certificate
Northern Illinois University 1985 — 1990
BA
University of Oxford 1988 — 1989
English
Bannockburn 1972 — 1985
Liberty Mutual Insurance July 2015 - Present
Liberty Mutual Insurance July 2013 - July 2015
Bain & Company June 2012 - August 2012
ServiceMaster August 2009 - August 2011
Panthera Global July 2008 - July 2009
Banc of America Securities July 2007 - June 2008
The Procter and Gamble Company May 2006 - August 2006
Skills
Financial Analysis, Financial Modeling, Strategic Planning, Data Analysis, Marketing Analytics, Team Leadership
Education
Northwestern University - Kellogg School of Management 2011 — 2013
Master of Business Administration (MBA)
University of Michigan - Stephen M. Ross School of Business 2005 — 2007
Bachelor of Business Administration (BBA)
University of Michigan 2003 — 2007
Sony Pictures Entertainment 2013 - 2015
Greenwich Associates 2011 - 2013
Kellogg Management and Organizations September 2008 - June 2011
UBS Global Asset Management November 2010 - May 2011
Liberty Property Trust June 2010 - August 2010
Chicago Appleseed Fund for Justice June 2009 - August 2009
Liberty Mutual Insurance June 2008 - August 2008
Skills
Bloomberg, Analytics, Data Analysis, SPSS, Capital Markets, PowerPoint, Due Diligence, Research, Economics
Education
Northwestern University 2007 — 2011
Innocor Foam Technologies April 2014 - Present
Senior Nursing Care Services August 2013 - February 2014
Starks Family Funeral Homes August 2011 - August 2013
Marriott International February 2008 - August 2011
Mosaic April 2005 - February 2008
Liberty Mutual Insurance 2002 - 2005
Gast Manufacturing 1998 - 2001
Bridgman Community Schools 1997 - 1998
FS Carbon Company 1989 - 1997
The Quaker Oats Company 1981 - 1989
Skills
Employee Relations, Talent Management, Succession Planning, Performance Management, HR Policies, Employee Engagement, HRIS, Human Resources, Labor Relations, Onboarding, Personnel Management, Talent Acquisition, Workforce Planning, Recruiting
Education
Buchanan High School
Buchanan High School
Northern Michigan University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Safety Studies
Siena Heights University
Master of Arts (M.A.), Human Resources Development
Liberty Mutual Insurance January 2014 - Present
St. Patrick Parish May 2010 - December 2013
Self employed October 2003 - December 2013
Liberty Mutual Insurance May 2013 - August 2013
Valparaiso University Music Department September 2007 - May 2010
Valparaiso University Chemistry Department August 2007 - May 2010
Always Perfect Painters May 2008 - August 2009
Education
Northern Illinois University 2011 — 2013
Bachelor of Science (B.S.), Mathematical Sciences - Actuarial Science emphasis, 4.0
Valparaiso University 2006 — 2010
Bachelor of Science (B.S.), Chemistry, 3.42
Valparaiso University 2006 — 2010
Bachelor of Music, Piano Performance, 3.42
Eli Lilly and Company April 2015 - Present
Carrington Real Estate Services October 2012 - Present
Century 21 Pro-Team October 2011 - October 2012
Novartis Pharmaceuticals, Corp. May 2005 - April 2012
Mary Kay Cosmetics 2001 - 2004
Waddell & Reed 1997 - 2002
AIG 1995 - 1997
Liberty Mutual Insurance 1991 - 1995
Skills
Veteran Sales..., Selling, Sales, Referrals, Real Estate, Sales Operations, Sellers, First Time Home Buyers, Marketing Strategy, Customer Service, Negotiation, Pharmaceutical Sales, Investments, Leadership, Market Research, Recruiting, Insurance, Short Sales
Education
Northern Illinois University
Bachelor of Science, Marketing
Northern Illinois University
Bachelors of Science, Psychology
Percy L. Julian High School
XL Catlin Reinsurance June 1989 - Present
Liberty Mutual Insurance September 1984 - September 1987
Education
Wharton School, University of Pennsylvania 1987 — 1989
MBA, Finance
Northwestern University 1980 — 1984
BA, Economics
The Harley School 1974 — 1980
High School
Kenneth Young Center September 2014 - Present
Liberty Mutual Insurance February 2014 - April 2014
Health Track Sports Wellness September 2007 - January 2014
Tritown YMCA June 2010 - August 2012
Education
Northern Illinois University 2008 — 2013
Bachelor of Arts (BA), Psychology
CNA Insurance June 2005 - Present
Liberty Mutual Insurance November 2003 - June 2005
Skills
Underwriting, Insurance, Claim, Property & Casualty..., Casualty, Reinsurance, Commercial Lines, Health Insurance, Professional Liability, Liability, Legal Liability, Excess, D&O, Employment Practices..., Umbrella Insurance, Brokers, Captives, Commercial Insurance, Claims Management, General Insurance, Workers Compensation, Actuarial Science, Financial Risk
Education
Northwestern University 1999 — 2003
Bachelor of Arts (B.A.), Economics
Liberty Mutual Insurance January 2015 - Present
Liberty Mutual Insurance June 2014 - December 2014
Liberty Mutual Insurance April 2011 - June 2014
Liberty Mutual Insurance April 2011 - May 2014
Global Fitness Holdings 2009 - 2011
Global Fitness Holdings 2009 - 2011
TruGreen LandCare 2009 - 2009
little apple Toyota Honda 2008 - 2008
Cincinnati Bell April 2006 - June 2006
Skills
Sales Management, Team Building, Sales Operations, Sales Process, International Sales, Account Management, Project Planning, Project Implementation, Relationship Development, Business Relationship..., Relationship Marketing, Foreign Languages, Cultural Awareness, Cultural Diversity, Business Strategy, Business Management, Business Intelligence, Business Analysis, Cross Selling, Cross-functional Team..., Sales Presentations, Presentation Development, Group Presentations, Competitive Analysis, Management, Team Leadership, Insurance, Marketing, Strategy, Sales
Education
The Institute 2013 — 2013
CPCU 9-2013
The American College 2012 — 2013
LUTCF, Insurance
Xavier University 2005 — 2006
MBA, International Business
Northern Kentucky University 2002 — 2005
Bachelors of arts and science, Business management
Gallagher Bassett Services, Inc. December 2010 - Present
Travelers March 2009 - April 2010
Zurich North America March 2004 - March 2009
Liberty Mutual Insurance February 1999 - February 2004
Skills
Claims Handling, Liability, Product Liability, Automobile Liability, Corporate Communications
Education
Northern Illinois University 1994 — 1998
Business/Corporate Communication, Business/Corporate Communications
Liberty Mutual Insurance August 2015 - Present
Liberty Mutual Insurance December 2013 - August 2015
Dish Network August 2012 - October 2013
HR Solutions September 2011 - July 2012
HR Solutions September 2009 - September 2011
Stanard & Associates September 2006 - September 2009
Skills
Talent Management, Performance Management, Organizational..., Organizational..., Succession Planning, Job Analysis, Talent Acquisition, Employee Engagement, Onboarding, Instructional Design, Leadership Development, Applicant Tracking..., Employee Training, Workforce Planning, Employee Relations, College Recruiting, HRIS, Organizational Design, Career Development, Human Resources, Interviews
Education
University of the Rockies 2011 — 2015
Ph.D, Organizational Development and Leadership
Roosevelt University 2004 — 2007
M.A., Industrial/Organizational Psychology
Northern Michigan University 2000 — 2004
Bachelor of Science (B.S.), Psychology
Liberty Mutual Insurance March 2013 - Present
Liberty Mutual Insurance February 2010 - March 2013
CMV April 2007 - February 2010
DuPage County State's Attorney's Office April 2001 - June 2007
Momkus McCluskey LLC 1999 - 2001
HBIS Engineering 1996 - 1999
Skills
Litigation, Civil Litigation, Commercial Litigation, Personal Injury, Insurance Claims, Insurance Coverage..., Insurance Coverage..., Management, Change Management, Lean Management, Problem Solving, Continuous Improvement, Arbitration, Claim, Process Improvement, Training, Claims Management, Property, Coaching, Analysis
Education
John Marshall Law School 1999 — 2002
Juris Doctorate
Valparaiso University 1992 — 1996
Bachelor of Science (BS), Civil Engineering
Northern Illinois University - College of Business
Master of Business Administration (MBA)
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance September 2012 - June 2015
Liberty Mutual Insurance July 2010 - September 2012
CNA March 2009 - June 2010
Encompass Insurance June 2008 - March 2009
Allstate Insurance January 2004 - June 2008
Skills
Insurance, Property & Casualty..., Risk Management, Change Management, Claims Management, Claim, Commercial Insurance, Leadership, Marketing Strategy, Process Improvement, Strategy, Underwriting, Analytics, Analysis, Business Analysis
Education
Northwestern University - Kellogg School of Management 2007 — 2010
MBA, Finance; Strategy & Management
Universitat d'Alacant 2003 — 2003
International Business
Penn State University 1999 — 2003
BA, Management Sciences & Information Systems; International Business
Barrington High School
Bank of America February 2008 - Present
Liberty Mutual Insurance December 2003 - February 2008
Liberty Mutual Insurance December 2000 - December 2003
Liberty Mutual Insurance June 1998 - December 2000
Liberty Mutual Insurance June 1994 - June 1998
Education
Northern Illinois University 1990 — 1994
Liberty Mutual Insurance August 2012 - Present
... June 2011 - August 2012
ITT Technical Institute January 2008 - June 2011
Interface College August 1998 - January 2008
Shiloh Evangelical Free Church September 1986 - September 1995
Skills
Personnel Training, Personnel Development, Personnel Recruiting, Coaching, Change Management, Teacher Training, Interviewing, Public Speaking, Resume Writing, Higher Education, Management Consulting, Career Services, Interviews, Career Counseling, Personal Development, Leadership, Personnel Selection, Military Training, Training, Leadership Development, Recruiting, Staff Development
Education
Trinity Evangelical Divinity School 1983 — 1988
Master of Divinity, Education
Northwest Missouri State University 1975 — 1979
BS, Music
Liberty Mutual Insurance November 1995 - Present
Skills
Insurance, Umbrella Insurance, Customer Service, Property & Casualty..., Employee Benefits, Casualty, General Insurance, Underwriting, Sales Management, Leadership, Sales
Education
Northwestern College
Pegasystems September 2014 - Present
Zurich North America November 2014 - June 2015
Technosoft Corporation October 2012 - September 2014
Liberty Mutual Insurance January 2011 - September 2014
Fusion Alliance May 2010 - September 2014
IBM Global Services December 2007 - April 2010
AT&T 2001 - 2007
Skills
Pega PRPC, Pegasystems PRPC, SDLC, Java, Business Analysis, Web Services, SOA, Websphere, Leadership, Spring, XML, Linux, Management, Project Management, Insurance, SOAP, WebSphere Process Server, Requirements Analysis, Struts, Telecommunications, Middleware, Oracle, JUnit, Integration, Eclipse, jQuery, RESTful WebServices, WebSphere Integration..., SQL, Hibernate, BPEL, Application Architecture, SoapUI, Dojo, Call Center Development, DB2, WSDL, Agile & Waterfall..., Information Technology, SCA, Scrum, Tomcat, WebSphere Application..., WebSphere ESB
Education
Northern Illinois University 2000 — 2001
Master of Science (M.S.), Computer Science
Osmania University 1995 — 1999
Bachelor of Engineering (B.E.), Mechanical Engineering
Zurich Insurance May 2007 - Present
Chubb i May 2006 - May 2007
Allstate Insurance April 1998 - May 2006
Kemper Insurance May 1993 - December 1997
Liberty Mutual Insurance August 1990 - May 1993
Skills
Property & Casualty..., Underwriting, Workers Compensation, Commercial Insurance, General Liability, CPCU, Casualty, Liability, Commercial Lines
Education
Northern Illinois University 1986 — 1990
BS, Economics
Liberty Mutual Insurance July 2015 - Present
Liberty Mutual Insurance June 2014 - July 2015
Liberty Mutual Insurance August 2012 - June 2014
Liberty Mutual Insurance January 2011 - August 2012
Liberty Mutual August 2008 - December 2010
Liberty Mutual Group August 2006 - August 2008
Liberty Mutual Group July 2004 - August 2006
Skills
Claim, Insurance, Underwriting, Process Improvement, Business Process..., Risk Management, Business Analysis, Analytics, Six Sigma, Property & Casualty..., Cross-functional Team..., Data Analysis, Vendor Management, SDLC
Education
Purdue University - Krannert School of Management 2002 — 2004
MBA, Finance/Accounting & Strategy
Northwest University 1993 — 1997
Bachelor, Economics & Law
Chartis Insurance October 2011 - Present
Chartis Insurance, Private Client Group 2008 - October 2011
AIG April 2005 - August 2008
AIG April 2004 - April 2005
Liberty Mutual Insurance September 2003 - April 2004
Prudential Financial January 2002 - September 2003
Prudential Financial January 2000 - January 2002
Prudential Financial January 1997 - January 2000
Prudential Financial January 1995 - January 1997
Prudential Financial July 1992 - January 1995
Skills
Insurance, Property & Casualty..., Underwriting, Casualty, Excess, Liability, Brokers, Umbrella Insurance, Inland Marine, Direct Marketing, Operations Management, Strategic Partnerships, Training, Program Management, Casualty Insurance, Strategy, Management, Leadership, Legal Liability, General Insurance
Education
Northern Illinois University 1988 — 1992
BS, Marketing
Liberty Mutual Insurance 1996 - April 2013
Commercial Union 1984 - 1996
Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Casualty, Liability, Workers Compensation, Umbrella Insurance
Education
Northern Illinois University 1973 — 1976
Liberty Mutual Insurance June 2008 - Present
Lowe's May 2005 - January 2008
Liberty Mutual June 2007 - August 2007
Skills
Underwriting, Commercial Insurance, Property & Casualty..., General Liability, Insurance, Inland Marine, Workers Compensation, Property, Auto, Umbrella, Umbrella Insurance, Legal Liability, Claim, Casualty, Commercial Lines, Liability, General Insurance, CPCU, Liability Analysis, Excess
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA), Marketing, Management and Organizations
University of Illinois at Urbana-Champaign 2004 — 2008
BA, Finance
University of Illinois at Urbana-Champaign 2004 — 2008
BA, History
Liberty Mutual Insurance March 2014 - Present
Rent-A-Center March 2012 - March 2014
Skills
Claims Investigations, Personal Lines Auto, Management, Profit Maximization, Claims Management, Loss Prevention, Sales, Customer Relations, Collections Management, Profit & Loss Management, Visual Merchandising, Employee Training, Customer Service, Strategic Planning, Community Outreach, Microsoft Excel, Project Management, Public Speaking, Microsoft Office, Social Media
Education
Northern Illinois University 2004 — 2009
Bachelor of Arts (B.A.), Sociology
Northern Illinois University 2004 — 2009
Bachelor's Degree, Family and Community Services
Liberty Mutual Insurance June 2014 - Present
Liberty Mutual Insurance July 2012 - June 2014
Allstate Insurance June 2006 - June 2012
Skills
Insurance, Actuarial Science, Ratemaking, Commercial Lines, General Insurance, Casualty, Property & Casualty...
Education
Northwestern University 2002 — 2006
BA, Economics, Mathematical Methods of the Social Sciences
IMSA
Liberty Mutual Insurance AttorneyO'Hara, Ruberg, Taylor, Sloan & SergentMay 2004 - June 2008
Education
Northern Kentucky University—Salmon P. Chase College of Law 2000 — 2003
JD, Law
University of Cincinnati 1996 — 2000
BA, History
Liberty Mutual Insurance 2014 - Present
Hanover Insurance Group 2008 - 2014
Travelers 1989 - 2008
Skills
Commercial Insurance, Property & Casualty..., Underwriting, Commercial Lines, Casualty, Claim, Liability, Professional Liability, Legal Liability, Workers Compensation, Umbrella Insurance, General Insurance, Casualty Insurance, Brokers, Risk Management
Education
Northern Illinois University 1985 — 1988
MBA, Management / Finance
Liberty Mutual Insurance June 2015 - Present
Liberty Mutual Insurance November 2013 - Present
Digitas December 2012 - November 2013
Northwestern University September 2011 - October 2012
Wilson Sporting Goods May 2012 - September 2012
Weber Shandwick June 2010 - June 2011
Ernst & Young March 2009 - June 2009
Penguin Group Publishing Company April 2007 - January 2008
Skills
Integrated Marketing, Social Media Marketing, Social Media, Public Relations, Marketing Communications, Digital Marketing, Digital Media, Strategic Communications, Press Releases, Facebook, Online Advertising, Digital Strategy, Marketing Strategy, Email Marketing, Media Relations, Advertising, Market Research, Social Networking, Web Analytics, Blogging
Education
Northwestern University
MS, Integrated Marketing Communications
The Johns Hopkins University 2006 — 2010
Bachelor of Arts, Writing Seminars
NYU
Liberty Mutual Insurance June 2012 - Present
Arlington Plastics Machinery May 2010 - Present
Liberty Mutual Insurance June 2009 - May 2012
Skills
Microsoft Word, Account Management, Microsoft Office, Commercial Insurance, Risk Management, Leadership, Management, Training, Sales, Finance
Education
Northwestern University - Kellogg School of Management 2014 — 2017
MBA Candidate
University of Illinois at Urbana-Champaign 2006 — 2009
Bachelor, Economics
XL Catlin March 2014 - Present
Burggraf Skating Skills August 2006 - Present
Liberty Mutual Insurance November 2013 - March 2014
Liberty Mutual Insurance September 2011 - October 2013
Liberty Mutual Insurance May 2008 - September 2011
Primary School Supplies June 2007 - August 2008
Bantol May 2007 - July 2007
Skills
Xactimate, Property Claims, Microsoft Office, Negotiation, Commercial Insurance, Claims Management, General Insurance, Insurance, Marketing, Customer Service, Management, Property Damage
Education
Northern Michigan University 2003 — 2008
B.A.
EnerNOC July 2014 - Present
EnerNOC January 2014 - July 2014
EnerNOC August 2011 - December 2013
Kellogg School of Management August 2009 - June 2011
Snapfish June 2010 - August 2010
Liberty Mutual Insurance August 2008 - June 2009
Liberty Mutual Insurance 2003 - September 2008
Skills
Sales Operations, Salesforce.com, Business Analysis, Forecasting, Business Planning, Performance Measurement, Management, Financial Modeling, Leadership, Product Marketing, Sales Plan, Training Delivery, Sales Process..., Sales Enablement Tools, Sales Process, Go-to-market Strategy, Strategic Planning, Competitive Analysis, Training
Education
Northwestern University - Kellogg School of Management 2009 — 2011
MBA, Finance, Strategy, Social Enterprise (Sustainability)
University of New Hampshire -- Peter T. Paul College of Business and Economics 2000 — 2003
B.S., Business Administration, Concentration in IS / IT, Minor in Computer Information Technology
Huron Consulting Group September 2015 - Present
Liberty Mutual Insurance June 2014 - August 2014
Exeter Group August 2008 - August 2013
Brown University May 2006 - December 2008
SAIC June 2005 - August 2005
Skills
Project Management, Business Analysis, Management Consulting, Program Management, Strategic Planning, Team Management, Operations Management, Change Management, IT Strategy, Public Speaking, Project Planning, Financial Analysis, Editing, Analysis, Leadership, Competitive Analysis, Research, Data Analysis, Strategy, Synergies
Education
Northwestern University - Kellogg School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Management & Strategy, Decision Science
Brown University 2004 — 2008
Bachelor of Arts (A.B.), Economics, Medieval Cultures
Liberty Mutual Insurance January 2015 - Present
Wilson Kehoe Winingham April 2013 - Present
Kopka Pinkus Dolin January 2014 - January 2015
The Kosner Firm Ctd. January 2010 - March 2013
Hilfman, Martin & Barr, P.C. October 1995 - March 2013
Hilfman & Head, PC October 1995 - March 2013
Wilson Kehoe 2013 - 2013
Skills
Document Management, Customer Service, Docketing, Document Drafting, Deposition summarizing, Legal Research Skills, Problem Solving, Trials, Personal Injury..., Depositions, Product Liability, Medical Malpractice, Legal Assistance, Personal Injury, Torts, Legal Research, Litigation, Legal Writing, Pleadings, Wrongful Death, Trial Practice, Automobile Accidents, Motions, Public Liability, Civil Litigation
Education
Northwestern College 2009 — 2011
Associates Degree, Paralegal
Church Mutual Insurance Company January 2013 - Present
Faith Radio February 2001 - October 2012
Liberty Mutual Insurance 1999 - 2001
Sentry Insurance 1991 - 1999
Skills
Radio Broadcasting, Radio, Adobe Audition, Radio Producing, Broadcast, Non-profits, Fundraising, NexGen, Audio Editing, Media Production, Radio Programming, Broadcast Engineering, Digital Media, Sound, Leadership Development, Nonprofits, Radio Promotions, Editing, Radio Advertising, Radio Host, Voice Over, Leadership, Social Media, Social Networking, Podcasting
Education
Northwestern College 2008 — 2010
Master's degree, Organizational Leadership
Northwestern College 1975 — 1991
Bachelor's degree, Broadcasting
Liberty Mutual Insurance January 2009 - Present
Safeco Insurance November 1978 - December 2008
Skills
Property & Casualty..., Training, Workers Compensation, Risk Management
Education
Northern Illinois University 1973 — 1975
BA History, History and Education
Kentucky Chamber of Commerce August 2015 - Present
Www.JDILex.com February 2013 - Present
AAA Allied Group November 2012 - May 2014
Special Olympics June 2012 - November 2013
Blue Grass Insurance Agency June 2012 - November 2012
Liberty Mutual Insurance November 2010 - June 2012
Diocesan Catholic Children's Home December 2010 - December 2010
U.S. Bank August 2010 - November 2010
Valco Cincinnati May 2006 - September 2010
University of Cincinnati August 2009 - August 2010
Skills
Property & Casualty..., Customer Satisfaction, PowerPoint, Microsoft Word, Microsoft Office, Insurance, Workers Compensation, Underwriting, Customer Service, Sales, Commercial Insurance, Employee Benefits, Account Management, Negotiation, Public Speaking, Non-profits, Fundraising, Organizational..., Life Insurance, Marketing, Management, Training
Education
University of Cincinnati 2006 — 2010
Bachelors, Political Science
Northern Kentucky University—Salmon P. Chase College of Law 2012 — 2012
JD, Law
Corkill Insurance Agency July 2011 - Present
IRMA March 2011 - July 2011
HRH July 2002 - May 2008
Liberty Mutual Insurance August 1983 - August 2001
Education
Northern Illinois University 1980 — 1983
BS, Marketing
Liberty Mutual Insurance March 2010 - December 2012
CNA Insurance May 2009 - February 2010
CNA Insurance May 2009 - February 2010
CNA Insurance March 2006 - May 2009
CNA Insurance March 2006 - May 2009
CNA Insurance March 2006 - May 2009
CNA Insurance March 2006 - May 2009
CNA Insurance June 2004 - March 2006
Education
DePaul University - Kellstadt School of Business
M.B.A graduated with Distinction, Financial Risk Management & Management of Information Systems
Northern Illinois University
B.S, Computer Science
Liberty Mutual Insurance November 2014 - Present
Phonak July 2013 - October 2014
LTD Commodities July 2012 - May 2013
Nike Athlete, Nike Retail Incorporated August 2007 - May 2012
Events with Elegance January 2008 - February 2010
Skills
Sales, Retail, Microsoft Excel, Merchandising, Time Management, Office Management, Negotiation, Cash Management, System Administration, Apparel, Microsoft Word, Inventory Management, Customer Service, Visual Merchandising, Event Management, Purchasing, SAP, Cisco Technologies, Salesforce.com, Outlook Express, PowerPoint
Education
Northern Illinois University 2009 — 2012
BA in Political Science, Political Science -Public Law
PricewaterhouseCoopers September 2015 - Present
Liberty Mutual Insurance July 2015 - September 2015
Liberty Mutual Insurance May 2012 - July 2015
Liberty Mutual Insurance June 2010 - May 2012
CNA June 2003 - May 2010
Skills
Actuarial Science, Actuaries, Reinsurance, General Insurance, Insurance, Loss Reserving, Commercial Lines, Solvency II, Property & Casualty..., Casualty, Commercial Insurance, Financial Risk, Workers Compensation
Education
Northwestern University 1999 — 2003
Bachelor of Arts (B.A.), Mathematics
Liberty Mutual Insurance April 2008 - Present
Liberty Mutual Insurance 2008 - Present
The Idaho Statesman March 2007 - March 2008
Skills
Customer Service, Leadership, Lean Management, Coaching, Training, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Sales
Education
Northwest Nazarene University 2013 — 2017
Business Administration and Management, General
Motorola Mobility January 2015 - Present
Motorola Mobility June 2014 - September 2014
GfK Custom Research North America January 2013 - December 2013
Penn State University September 2011 - December 2012
Liberty Mutual Insurance May 2012 - August 2012
Volvo Construction Equipment May 2011 - August 2011
Skills
Solidworks, Matlab, Minitab, Six Sigma, Arena Simulation..., Statistics, Data Analysis, Microsoft Excel, Usability Research, User-centered Design, SAP, User Interface Design, Technical Writing, Manufacturing..., Engineering Design, Design of Experiments, Microsoft Office, SolidWorks
Education
Northwestern University 2013 — 2014
MS, Engineering Design and Innovation
Penn State University 2008 — 2012
BS, Industrial Engineering
The University of Queensland 2010 — 2010
Brisbane, Australia, Industrial Engineering
Mesirow Financial July 2012 - Present
Liberty Mutual Insurance May 2008 - June 2012
BLESTO, Inc. September 2007 - February 2008
Brevard County Manatees May 2007 - September 2007
3M May 2005 - May 2007
Northern Illinois University August 2003 - April 2005
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Benefits Administration, Employee Benefits, Group Benefits, Client Communication, Outlook, Client Relationship..., Management, Insurance
Education
Wharton School, University of Pennsylvania 2012 — 2015
Certified Employee Benefit Specialist (CEBS), Employee Benefits
University of Missouri-Kansas City 2009 — 2011
MBA, Finance
Northern Illinois University 2003 — 2007
B.S., Business Management
Liberty Mutual Insurance July 2014 - May 2015
Allstate July 2012 - June 2014
Onyx Pharmaceuticals May 2011 - August 2011
Globe Textile Corporation August 2009 - May 2010
Cartwright School District July 2008 - June 2009
Cartwright School District July 2006 - June 2009
Education
University of Illinois at Urbana-Champaign - College of Business 2010 — 2012
Masters in Business Administration (MBA)
Northern Illinois University 2002 — 2006
Bachelor of Science
Kentucky Department of Public Advocacy March 2015 - Present
Lawrence & Associates January 2014 - February 2015
Liberty Mutual Insurance July 2013 - January 2014
Kenton Circuit Court Judge Martin Sheehan January 2013 - May 2013
Smith, Rolfes & Skavdahl, Co. LPA January 2012 - May 2013
Professor Barbara McFarland August 2011 - May 2013
Appalachian Research and Defense Fund of Kentucky, Inc. May 2011 - July 2011
Vanover, Hall & Bartley, P.S.C. January 2009 - June 2010
Kentucky Commonwealth's Attorney - Anna Melvin August 2005 - May 2006
Skills
Legal Writing, Legal Research, Westlaw, Mediation, Legal Assistance, Lexis, Document Drafting, Personal Injury, Bankruptcy, Research, Public Speaking
Education
Northern Kentucky University—Salmon P. Chase College of Law 2010 — 2013
Juris Doctor, Law
Pikeville College 2006 — 2010
Bachelor of Arts, Political Science and History
Liberty Mutual Insurance June 2012 - Present
Medical Consultants Network, Inc. November 2011 - May 2012
Ulta June 2011 - November 2011
Gap Inc./Gap November 2006 - July 2011
Ulta February 2011 - June 2011
Gap Inc./Gap August 2009 - January 2011
Skills
Training and development, Conflict Resolution, Coaching, Team Motivator, Customer Service, Communication
Education
Northern Illinois University 2006 — 2011
B.S.B.A.
Citizens Bank 2005 - Present
Serco 2003 - 2005
Liberty Mutual Insurance 2000 - 2003
The Hanover Insurance Group 1999 - 2000
Angela Hospice 1995 - 1999
CUNA Mutual Group 1985 - 1995
Skills
Employee Relations, Onboarding, Performance Management, Talent Management, Employee Engagement, Human Resources, Talent Acquisition, Recruiting, HR Policies, HRIS, New Hire Orientations, Succession Planning, Deferred Compensation, Employment Law, Interviews, Personnel Management, Training, Management, Payroll, Policy
Education
Northern Michigan University
Bachelor of Science (B.S.), Personnel Administration/Business Management
Liberty Mutual Insurance April 2014 - Present
Safeco Insurance January 2012 - Present
Calvert County School District August 2010 - July 2011
Raytown School District August 2004 - June 2009
Education
University of Missouri-Kansas City 2003 — 2005
MA, Curriculum and Instruction
Northwest Missouri State University 1995 — 2000
BS, Psychology/Sociology
Gleason Insurance LLC January 2011 - Present
Liberty Mutual Insurance January 1977 - September 2010
Education
Northwestern State University 1971 — 1975
social science
Monroe Clinic January 2011 - December 2013
Liberty Mutual Insurance March 2009 - October 2010
McKesson October 2007 - March 2008
FHN February 2007 - October 2007
SwedishAmerican Health System August 2000 - December 2006
Education
Rock Valley College 2015 — 2015
Medical Coding
MD Anderson 2003 — 2003
Certificate, Wound, Ostomy and Continence Program
Northern Illinois University 1994 — 1997
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Liberty Mutual Insurance Insurance coverage opinions$
Skills
Insurance Law, Intellectual property..., Civil Litigation
Education
University of the Pacific - McGeorge School of Law 1979 — 1982
Doctor of Law (JD) with great distinction
Northern Illinois University 1965 — 1969
Bachelor of Arts (B.A.)
Liberty Mutual Insurance December 2011 - Present
Mayfield Clinic September 2008 - December 2011
Intracorp 2001 - 2007
Skills
Workers Compensation, Utilization Management, Health Insurance, Insurance, Medicare, Managed Care, Disease Management, Long-term Care, Case Management, HIPAA, Healthcare, Medicaid, Nursing, Certified Case Manager, Medical Case Management
Education
Northern Kentucky University 1985 — 1987
Associate's degree, Registered Nursing/Registered Nurse
Liberty Mutual Insurance June 2015 - Present
Stoll Keenon Ogden PLLC May 2014 - August 2014
Republican Party of Lexington May 2012 - August 2012
International Buisness Law Program May 2011 - August 2011
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Customer Service, Outlook, Time Management, Event Planning
Education
Xavier University 2009 — 2013
History, Pre-Law Studies
Lexington Catholic High School 2005 — 2009
Northern Kentucky University—Salmon P. Chase College of Law
Doctor of Law (JD)
Spellmire Grasso Bass, LLP February 2012 - September 2013
Liberty Mutual Insurance November 1996 - June 2008
Education
Roosevelt University, Chicago IL 1993 — 1993
Lawyer's Assistant Program Certificate, Civil Litigation Specialty/Domestic Relations Sub-specialty
Northern Illinois University 1989 — 1993
Bachelor of Arts (BA), Political Science-Public Law
Liberty Mutual Insurance July 1989 - Present
Liberty Mutual Insurance July 1989 - Present
Stuttgart West November 1988 - May 1990
Skills
Insurance, Property, Claim, Outlook, Microsoft Excel, PowerPoint, Property Damage, Customer Satisfaction, Claim Investigation, Training, Customer Service, Claims Management, Casualty, Commercial Lines, Liability
Education
Northern Virginia Community College 1982 — 1984
Oakton High School 1979 — 1981