Experience
Life Quality BMW   June 2014 - Present
Bay Ridge Lexus   January 2013 - June 2014
T-Mobile  October 2010 - December 2012
T-Mobile  January 2010 - September 2010
T-Mobile  June 2008 - December 2009

Skills
Wireless, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Mobile Devices, Sales Operations, Cellular Communications, Customer Satisfaction, Call Centers, Solution Selling, Account Management, Sales Process

Education
City University of New York-College of Staten Island   2006 — 2010
Bachelor of Science (B.S.), Biology, General

SUNY Downstate
Master of Public Health (M.P.H.), Health policy and Managment

Experience
Life Quality BMW   July 2010 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Accounts Payable, Accounts Receivable

Education
St. Francis College   2012 — 2016
Accounting

Experience
Newsom Eye and Laser Center  June 2015 - Present
St. Nicholas alliance.org   September 2014 - June 2015
OPHTHALMOLOGY  June 2009 - September 2014
Life Quality BMW   2005 - 2009
Sears Robuck and Co   2002 - 2005
Americare Home Care Agency   1999 - 2002

Skills
Inventory Management, Team Building, Microsoft Word, Management, Healthcare Management

Education
Kingsborough Community College   2014 — 2014
Medical billing coding specialist certificate, Medical billing and coding

CUNY New York City College of Technology   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Health Services Administration

Borough of Manhattan Community College   2003 — 2005
Associate of Arts (A.A.), General Studies

Experience
Life Quality BMW   June 2009 - Present
microMedia Imaging Services   December 2007 - June 2009
American Home Mortgage  September 2005 - August 2007
Dime Savings Bank of Williamsburg   December 2004 - September 2005
King Kullen Grocery, Inc.   May 2001 - September 2004

Skills
Excel, Access, PowerPoint, Kodak, Customer Relations, Customer Service, Problem Solving, Microsoft Office, Business Analysis, Strategic Planning, Business Planning, Inventory Management, Business Strategy, Word, Analysis, Documentation, Leadership, Management, Coaching, System Administration, Sales, Testing, Project Management, Document Imaging, Team Management, Business Process..., Business Development, Scanners, Vendor Management, Databases, Employee Relations, Requirements Analysis, Six Sigma, Social Networking, Strategy, Troubleshooting, Process Improvement, Data Analysis, Microsoft Excel, Sales Management, Change Management

Education
Baker College Center for Graduate Studies   2007 — 2011
Bachelor of Business Administration, Finance

Experience
NYC Department of Education  August 2014 - Present
Geller House School   May 2012 - November 2013
Life Quality BMW   August 2002 - June 2011

Skills
Teaching, Administrative..., Bartending

Education
St. John's University   2012 — 2014
Master of Science (MS), Special Education and Teaching

St. John's University   2012 — 2014
Master of Science (MS), Junior High/Intermediate/Middle School Education and Teaching

Experience
Hendrick BMW Northake   August 2014 - Present
New Vision Media   January 2013 - June 2014
Harvest Church International   2006 - 2014
Life Quality BMW   2009 - 2010
Manhattan Motor Cars   2007 - 2008
Metropolitan National Bank  2006 - 2007
Hunterdon BMW   2004 - 2006
Life Quality BMW   1999 - 2003

Skills
Sales, Social Media, Time Management, Social Networking, Marketing Strategy, Social Media Marketing, Event Management, Marketing, New Business Development, Marketing Communications, Photoshop, New Media, Advertising, Customer Service, Microsoft Office, Leadership, Team Leadership, Organizational..., Cross-functional Team..., Leadership Development, Technical Leadership, Strategic Leadership, Community Outreach, Community Engagement, Bible teaching, Church Events, Church Media

Education
Nyack College   2011 — 2014
Bachelor of Science (B.S.), Biblical and Theological/ Pastoral Ministry

Experience
New York City Transit  April 2007 - Present
Life Quality BMW   October 2006 - March 2007

Skills
Employee Benefits, Customer Service, HIPPA Compliance, Interact with All..., Deferred Compensation, Organization Skills, Communication, Detailed Oriented, At Multitasking, Team Player, Research, PowerPoint, Microsoft Word, Microsoft Excel, Interior Design, ADA Compliance, Retail, Craft Services, Cake Decorating, Cupcakes, Face to Face Sales, Microsoft Office, Strategic Planning, Food, Event Planning

Education
City University of New York-Brooklyn College   2006 — 2007
Liberal Arts and Sciences, General Studies and Humanities

Harrington College of Design   2002 — 2005
Associate of Arts and Sciences (A.A.S.), Interior Design

New York University   1999 — 2000
Liberal Arts and Sciences, General Studies and Humanities

Experience
Mercedes-Benz USA  March 2011 - Present
life quality bmw   January 2005 - February 2010

Skills
Management, Organizational..., Schematic

Education
Brooklyn College   2001 — 2005
Bachelor's degree, Business Administration and Management, General

Experience
Currently seeking new opportunities  COLLISION MANAGERBMW OF FREEPORTSeptember 2014 - April 2015
Group 1 Automotive  January 2010 - September 2014
Life Quality BMW   May 2000 - September 2010
Manfredi Auto Group   September 1993 - May 2000

Skills
Collision, Warranty, Automobile, Customer Satisfaction, Automotive Aftermarket, ETAS, Buick, Automotive Repair, Inventory Management, Profit, Customer Service, Team Building, PowerPoint, Negotiation, Microsoft Office, Management, Sales, Microsoft Excel, Microsoft Word, Budgets, Windows, Outlook, Research, English, Retail, F&I, Pi Toolbox, Autoform, Pamcrash, Teamwork, Time Management, Access, Analysis, Social Networking, Photoshop, Process Scheduler, Project Planning, Strategic Planning, Data Entry, Nissan, Public Speaking, FMVSS, GMLAN

Education
City University of New York-John Jay College of Criminal Justice   1973 — 1976
Associate's degree, Law