Lightyear Communications
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Lightyear Communications Employees
mPulse Mobile August 2014 - Present
Humana February 2013 - September 2014
Humana June 2011 - February 2013
Humana February 2002 - July 2011
Lightyear Communications July 1997 - February 1999
Verizon January 1995 - 1997
Skills
Performance Improvement, Strategy, Process Improvement, Cross-functional Team..., Change Management, Healthcare, Organizational..., Strategic Planning, Management, Strategic Consulting, Health Insurance, Vendor Management, Medicare, Business Process..., Program Management, Managed Care, Management Consulting, Organizational..., Healthcare Management, Healthcare Industry, Business Strategy, Executive Management, Insurance, Healthcare Information..., Healthcare Consulting, Leadership Development, Enterprise Software, Leadership, Competitive Analysis, Business Analysis, Provider Relations, Strategic Communications, Start-ups, Training, Project Portfolio..., Analysis, Team Building, Health Policy, Customer Experience, IT Strategy, Business Development, Employee Benefits, Consulting, Pharmacy Benefit..., Medicaid, Data Analysis, Product Development, Mergers & Acquisitions, HIPAA, Analytics
Education
University of Louisville 1997 — 1999
MBA, Business Administration
University of Kentucky 1993 — 1997
BA, Marketing, Demographics
Lloyd
Ingram Micro December 2013 - Present
Ingram Micro August 2012 - December 2013
Ingram Micro January 2011 - July 2012
Xerox March 2009 - December 2010
CDW Corporation January 2008 - December 2008
CDW Corporation January 2006 - December 2007
CDW Corporation January 2004 - December 2005
CDW Corporation April 2002 - December 2003
Lightyear Communications March 2001 - March 2002
Legaformas July 1998 - December 2000
Skills
Product Management, Product Marketing, Business Development, Strategy, Enterprise Software, Cross-functional Team..., Management, Direct Sales, E-commerce, Change Management, CRM, Solution Selling, Account Management, Web Content Management, Web Development, Search Engines, Order Lifecycle..., Web Analytics, Digital Marketing, Web Services, Virtual Communities
Education
Universidad de San Buenaventura 1995 — 2000
BA, Marketing
Acosta Sales & Marketing July 2010 - Present
Wyeth Pharmaceuticals June 2007 - November 2009
Wyeth Pharmaceuticals January 2005 - May 2007
Wyeth Pharmaceuticals April 2002 - December 2004
Lightyear Communications June 1998 - April 2002
MCI TELECOMMUNICATIONS April 1997 - June 1998
Skills
Strategy, Leadership, Sales Management, Coaching, Sales Operations, Business Planning, Management, Sales, Selling
Education
Bellarmine University 1988 — 1992
BA
Momentum Telecom October 2013 - Present
Craighill and Associates April 2012 - Present
Talk Fusion 2012 - Present
Verizon (APR) January 2013 - April 2013
NEC Corporation of America (NECAM) January 2007 - March 2012
Cavalier Telephone January 2003 - May 2006
Craighill and Associates November 2001 - January 2003
Lightyear Communications March 1999 - November 2001
Furst Group August 1998 - March 1999
Frontier Communications, Inc March 1998 - August 1998
Skills
ISDN, VoIP, Product Management, Proposal Writing, Network Engineering, Marketing, Government, Frame Relay, Internet Services, Visio, Contract Management, CCNA, Territory Development, Human Resourxes, Strategic Financial..., Carrier Ethernet, Managed Services, Unified Communications, Selling, Leadership, Solution Selling, Networking, IP, Co-location, Program Management, Sales Engineering, Telecommunications, SIP, Wireless, Avaya, Telephony, MPLS, Network Design, Call Centers, Security, Pre-sales, CRM, Sales Operations, IVR, Start-ups, Cloud Computing, WAN, Data Center, LAN-WAN, Professional Services, Video Conferencing, Ethernet, Direct Sales, Channel Partners, Network Architecture
Education
Columbia Union College 1991 — 1994
Organizational Management
Prince George's Community College 1982 — 1985
AAS, Marketing, Computer Programming
Virginia Polytechnic Institute and State University 1968 — 1969
Statistics
The Educational Institute of the American Hotel & Motel Association
Master Hotel Supplier, MHS
the Educational Institute of the American
Honorary Diploma, Hospitality Administration/Management
TJX September 2012 - Present
Abercrombie & Fitch August 2007 - September 2012
CrossCom National November 2005 - August 2007
Qwest Communications 2001 - 2005
Lightyear Communications June 1999 - July 2001
Skills
Cisco Technologies, Networking, Data Center, Team Leadership, VoIP, Telecommunications, Disaster Recovery, Management, Project Management, Process Improvement, Vendor Management, Leadership, Ethernet, Customer Service, IT Management, Visio
Education
Otterbein University 1994 — 1999
Undergrad, Graphic Design/Visual Arts
Impact Telecom September 2015 - Present
ANPI February 2013 - September 2015
Telephony Partners September 2005 - February 2013
Metro PCS June 2005 - September 2005
Publix Supermarkets May 2004 - June 2005
Lightyear Communications May 2000 - October 2001
Qwest Communications September 1999 - May 2000
Intermedia Communications July 1997 - September 1999
US Air Force October 1984 - November 1994
Skills
MPLS, Video Conferencing, Wireless Networking, VoIP, Telecommunications, WAN, Telephony, Wireless, Managed Services, SIP, Data Center, Unified Communications, Ethernet, Cloud Computing, T1, Provisioning, LAN-WAN, Network Design, Solution Selling, Computer Network..., Cisco Technologies, Routing, Routers, Switches, IP, Broadband, Disaster Recovery, Hosted Services, Co-location, Enterprise Software, Networking, IVR, CRM, Start-ups, Mobile Devices, Mobile Communications, SIP Trunking, Direct Sales, WiFi, Call Centers, Management, Selling, Internet Services, Go-to-market Strategy, Sales Engineering, Professional Services, Salesforce.com, Channel Partners, Sales Process, SaaS
Education
St. Petersburg College 2007 — 2012
BS, Management and Organizational Leadership
Foresight Marketing Group January 2015 - Present
D'Amico Insurance & Wealth Strategies September 2005 - Present
Essex Securities LLC July 2013 - January 2015
Investors Marketing July 2013 - June 2014
EnviroPack Technologies January 2013 - July 2013
MetLife September 2002 - December 2005
Lightyear Communications November 2000 - November 2001
Sysco Foods June 1999 - December 2000
Nabisco Biscuit Company February 1995 - June 1999
Skills
Sales, Marketing, Life Insurance, Small Business, Insurance, Retirement, Employee Benefits
Education
Methuen High School 1982 — 1986
Southern New Hampshire University
BS, Marketing
Norton Healthcare November 2010 - Present
Mirad Solutions LLC 2004 - 2012
Lightyear Network Solutions LLC August 2004 - December 2009
National Center for Family Literacy April 2002 - August 2004
Lightyear Communications June 1998 - April 2002
Executive Inn Hotel November 1992 - May 1998
Skills
ColdFusion, Advanced CSS, Fireworks, Dreamweaver, Photoshop, jQuery, Web Project Management, Web Applications, Web Design, HTML + CSS, HTML, CSS, XML, JSON, Web Services, JavaScript, HTML 5, Access, Web Development, SOAP, SQL, Microsoft SQL Server, AJAX, MySQL, Visio, Databases, SDLC, Windows Server, Integration, Database Design, IIS, SharePoint
Education
Eastern Kentucky University
Psychology
UC Health March 2014 - Present
Cengage Learning July 2012 - April 2014
Kentucky Society of CPAs 2002 - 2007
Supply Chain Solutions 2001 - 2002
Lightyear Communications 1997 - 2001
Humana 1987 - 1996
Skills
Ebooks, Books, Publishing, Content Development, Content Management
Education
University of Louisville 1995 — 1997
Master of Education (M.Ed.), Human Resource Development
University of Kentucky
Bachelor of Business Administration (BBA), Marketing
The HallStar Company April 2013 - Present
The HallStar Company September 2012 - Present
The HallStar Company January 2002 - September 2012
Lightyear Communications 2000 - 2001
Intermedia 1998 - 2000
Skills
Chemistry, Adhesives, Plastics, Coatings, Telecommunications, Polymers, Raw Materials, R&D, Rubber, Product Development, Personal Care, Networking, VoIP, Lubricants, New Business Development, Sales Management, Market Development, Additives, Cosmetics, Sales, Strategic Planning, Product Launch, Marketing Strategy
Education
Baker University 2006 — 2008
MBA, Emphasis on Finance
University of Wisconsin-Madison 1992 — 1998
BS, Chemistry
New Horizons Computer Learning Center of Lexington KY Salesand Marketing ConsultantiEmpire Marketing, Inc.September 2015 - Present
Xerox February 2008 - Present
Lightyear Communications December 1998 - June 2001
Skills
Account Management, Consultative Selling, Salesforce.com, Solution Selling, Cold Calling, Direct Sales, Software Sales, Sales Presentations, Sales Process, Closing Skills, Major Accounts, Closing Deals, B2B, Client Retention
Education
University of Kentucky 1985 — 1990
BA, English
Western Hills High School
Humana January 2009 - Present
Humana October 2007 - January 2009
Humana March 2002 - October 2007
Lightyear Communications May 1999 - November 2001
St. Jude Children's Research Hospital 1992 - 1997
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Managed Care, Disability Insurance, Strategic Planning, Sales Management, Team Building, Medicare, Sales, Direct Sales, New Business Development, Health Savings Accounts, Underwriting, Process Improvement, Call Center, Life Insurance, Leadership, Coaching, Long-term Care, Brokers, Selling, Sales Process, Training, Workers Compensation, Customer Service, Customer Retention, Group Insurance, Sales Operations, Healthcare, Commercial Insurance, Benefits Administration, Term Life Insurance, Claim, Cold Calling
Education
Indiana University-Southeast 1996 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Humana October 2006 - Present
Humana 2010 - 2012
Bank of Amercia November 2002 - May 2006
Lightyear Communications August 2000 - April 2002
Skills
Call Centers, Managed Care, Claim, Medicare, Health Insurance, Customer Service, Insurance, Underwriting, Life Insurance, HIPAA, Process Improvement, Employee Benefits, Property & Casualty...
Education
Sullivan University 2013 — 2013
Project Management Professional Certification Prep, 4.0
University of Kentucky 1982 — 1984
Human Services, General
Dupont Manual High 1976 — 1978
Tax Management Associates, Inc July 2005 - Present
Tax Management Associates July 2005 - June 2007
Opera Carolina January 2005 - March 2005
Kentucky Opera February 2004 - January 2005
First Bank June 2002 - March 2003
Lightyear Communications 2001 - 2002
Darwin Networks 1999 - 2001
Skills
Accounting, Contract Negotiations, FMLA, Affirmative Action, FLSA, Payroll, Financial Reporting, Benefits, Tax, Employee Relations, Excel, Budgeting, Outlook, Word, Customer Service, Microsoft Office, PowerPoint, Compliance, Administration, Strategic Planning, Customer Relations, Access, Process Improvement, Accounts Receivable, Supervisory Skills, Coaching, Quickbooks, Benefits Administration, Accounts Payable, Problem Solving, Policy, Mentoring, Organizational..., PeopleSoft, Performance Management, Billing, Auditing, Forecasting, Non-profits, Analysis, Financial Analysis, Payroll Processing, Data Entry, Team Building, Financial Planning, Change Management, Research, Contract Negotiation, Fundraising, SAP
Education
Sullivan University 2000 — 2004
BA, Business Administration, Marketing, Accounting
All World Services January 2009 - April 2012
All World Services, Inc. January 2006 - December 2008
Lightyear Communications November 2002 - January 2006
Tension Envelope Corporation October 1999 - October 2002
Smurfit-Stone Container Corporation April 1998 - September 1999
United States Army May 1992 - May 1998
Skills
Training, Strategic Planning, Process Improvement, Sales, Leadership, Business Planning, Management, Direct Sales, Program Management, Human Resources, Insurance, Employee Benefits, Budgets
Education
Strayer University 2010 — 2011
Master, Health Services Administration (MHSA), 4.0
Hampton University 1988 — 1992
Bachelors, Sociology, 2.9/4.0
Bandwidth 2011 - Present
PAETEC 2008 - February 2011
NetworkChoice 2007 - 2008
SinglePipe Communications April 2006 - March 2007
NetworkChoice February 2004 - April 2006
Smoothstone IP Communications 1999 - 2004
Lightyear Communications 1996 - 2000
MCI 1990 - 1995
UMA 1986 - 1991
Skills
Telecommunications, VoIP, Sales Process, Telephony, Unified Communications, Managed Services, Co-location, Leadership, SIP Trunking, Solution Selling, Wireless, WAN, MPLS, Sales, Customer Service, Change Management, Start-ups, Salesforce.com, Sales Partnerships, Team Building, Sales Coaching, Business Development, Relationship Building
Education
University of Louisville 1985 — 1991
BA, Communications
Owensboro Municipal Utilities October 2013 - Present
Self Employed April 2013 - October 2013
Time Warner Cable October 2010 - March 2013
Time Warner Cable October 2006 - October 2010
Time Warner Cable August 2005 - October 2006
Time Warner Cable January 2005 - August 2005
Lightyear Communications July 2000 - December 2004
Global Crossing July 1998 - June 2000
Global Crossing July 1996 - July 1998
Frontier Communications July 1995 - July 1996
Skills
Telecommunications, VoIP, Call Centers, Management, Team Leadership, Leadership, Contract Negotiation, Project Planning, Strategic Planning, Budgets, Forecasting, Networking, Access, Switches, Product Development, Mergers & Acquisitions, Broadband, Public Relations, Team Building, Wireless, Strategy, Training, Call Center, Vendor Management, Cross-functional Team..., Program Management, Customer Satisfaction, Project Management, Product Management, Sales Operations, Customer Experience, Strategic Partnerships, P&L Management, Executive Management, Customer Retention, Direct Sales, Managed Services
Education
Rochester Institute of Technology 1996 — 1999
M.B.A., Telecommunications & Information Systems
The University of Southern Mississippi 1992 — 1994
B.S.B.A., Banking & Finance
Monroe Community College 1989 — 1990
A.A.S., Business Administration
Ewald Automotive Group April 2012 - Present
Boucher Nissan December 2009 - April 2012
Russ Darrow GMC Cadillac KIA August 2008 - October 2009
Eddie Bauer May 2008 - August 2008
Espresso Rescue October 2007 - April 2008
One Communications February 2007 - October 2007
Enterprise Rent-A-Car September 2005 - September 2006
AT&T February 2002 - September 2005
Lightyear Communications July 2000 - December 2000
Qwest Communications March 1999 - July 2000
Skills
Network Design, Cisco devices, Network Topology, Nortel, Contract Negotiation, Customer Retention, Customer Acquisition, Customer Relations, Account Management, Sales Engineering, Direct Sales, Adtran, VoIP, LAN/WAN, OSI Model, Telecommunications, STP, Frame Relay, Colocation, Consultative Selling, Selling, Customer Service, Sales Operations, Cloud Computing, Co-location, Sales Management, Cisco Technologies, Telephony, LAN-WAN, Sales, New Business Development, Management, Sales Process, Team Building
Education
University of Wisconsin-Milwaukee 2015 — 2018
Bachelor of Fine Arts (BFA), Art Teacher Education
DePaul University 2003 — 2007
eBridge Business Solutions March 2007 - Present
eBridge Business Solutions November 2009 - September 2012
eBridge Business Solutions (BidBridge) March 2007 - October 2009
Expanets (Avaya) June 2002 - May 2004
Qwest Communications June 2001 - June 2002
Rhythms NetConnections August 1999 - May 2001
Lightyear Communications July 1995 - August 1999
Skills
Strategic Planning, Change Management, Team Building, Sales Management, Sales Operations, Operations Management, Strategy, Project Management, Training, New Business Development, Business Development, Sales, Leadership Development, Contract Negotiation
Education
Georgetown College 1988 — 1992
BA, Business Communication
Line Engineering March 2011 - Present
Northrop Grumman Corporation August 2010 - March 2011
Tech USA April 2002 - August 2010
Lightyear Communications June 2000 - November 2001
US Army November 1993 - August 2000
Education
Florida Institute of Technology 1989 — 1993
BS, Electrical Engineering
Althoff Catholic High School 1985 — 1989
College Prep
IconVerge, Inc. September 2014 - Present
Promitto Technology Management, Inc. September 2013 - September 2014
Beacon Enterprise Solutions Group, Inc. June 2007 - September 2013
Lightyear Communications 2004 - 2006
Premiere Global Services 2002 - 2004
UniDial / Lightyear August 1993 - June 2002
LCI International 1989 - 1991
Skills
Start-ups, Mergers, Executive Management, Product Development, Marketing Strategy, Contract Negotiation, New Business Development, Strategic Planning, Business Strategy, VoIP, Solution Selling, Sales Process, Sales, Strategic Partnerships, Managed Services, Direct Sales, Mergers & Acquisitions, Account Management, Business Development, Lead Generation, Telecommunications, Wireless, Sales Management, Enterprise Software, Leadership, Cloud Computing, SaaS, Management, Networking
Education
The University of Akron 1983 — 1987
Kent State University 1979 — 1981
GE September 2006 - Present
CompuCom April 2005 - September 2006
Manpower September 2004 - April 2005
Mercer Human Resource Consulting 2001 - 2004
Lightyear Communications May 2001 - September 2001
FKI Logistex May 2000 - May 2001
Kindred Healthcare September 1998 - May 2000
University of Louisville April 1996 - September 1998
Skills
Perl, Unix Shell Scripting, Unix, VMware, Data Center, Disaster Recovery, Firewalls, Infrastructure, Integration, Linux, Management, SAN, Security, Servers, Shell Scripting, Solaris, Windows Server
Education
University of Louisville 1991 — 1997
Bachelor of Arts, English
Owner/Innkeeper, Bourbon Manor Bed & Breakfast Inn, Bourbon Bar, and Day Spa October 2013 - Present
Maple Hill Manor B&B October 2001 - Present
Maple Hill Manor Bed & Breakfast 2001 - Present
Lightyear Communications 2001 - 2001
Network Advocates 2000 - 2001
AT&T 1988 - 2000
Skills
Small Business, Hospitality, Event Management, Marketing Strategy, Trade Shows, Online Advertising, Marketing, Corporate Events, Budgets, Social Media Marketing, Hotels, Tourism, Hospitality Industry, Sales Management, Fundraising, Social Media, Hospitality Management, Marketing Communications, Event Planning, Social Networking, Hotel Management, E-commerce, Online Marketing, Customer Service, Catering, SEO, Management, Public Speaking, Advertising, Resorts, Food & Beverage, Email Marketing, Public Relations, Entrepreneurship, Leisure, Lodging, New Business Development, Sales, Strategic Planning, Team Building, Vacation
Education
Wharton School of Business 1998 — 1999
Certificate of Advanced Business Degree, New Product Development and Launch
College of Saint Elizabeth 1995 — 1997
Certificate of Entrepreneurship, Business Start-up
Georgetown College 1984 — 1988
BS, Marketing & Finance
NeuStar, Inc. October 2013 - Present
Lightyear Communications December 1995 - September 2013
Skills
Relational Database..., SQL, JAVA, JavaScript, JQUERY, Progress 4GL, PHP, HPUX, Web Design, Web Development, Web Services, Systems Analysis, System Architecture, Embedded Systems, Java, Telecommunications, JSP, jQuery, AJAX, VoIP, XML, Flex, TCP/IP, Perl, HP-UX, Databases, Linux, SIP, SOAP, ColdFusion, Programming, Microsoft SQL Server, Enterprise Architecture, Software Development, JSON, Eclipse, Mobile Devices, RDBMS, XSLT, MySQL, Cloud Computing, Agile Methodologies, Telephony, DHTML, Unified Communications, Integration, IP, Web Applications, MPLS, Wireless
Education
Sullivan University 1992 — 1994
Associate, Computer Science
Humana December 2013 - Present
Humana Pharmacy Solutions June 2012 - December 2013
Humana March 2008 - June 2012
Humana April 2007 - March 2008
Humana September 2002 - April 2006
Humana January 2002 - September 2002
Lightyear Communications April 1998 - October 2001
Skills
Health Insurance, Enterprise Risk..., Quality Management, Accreditation, Auditing, Risk Assessment, Strategy, Management, Finance, Medicare, Process Improvement, Insurance, Risk Management, GRC, Internal Audit, Managed Care, Medicaid, HIPAA, Business Analysis, Access, Data Analysis, Business Process..., Healthcare, Policy, Financial Audits
Education
Bucknell University 1993 — 1997
BSBA
USA Expositions May 2013 - Present
Dish Network September 2008 - May 2013
Dish Network March 2005 - September 2008
Dish Network February 2004 - March 2005
Dish Network December 2001 - February 2004
Riverpointe Financial Group October 2000 - December 2001
Lightyear Communications August 1999 - October 2000
Euratio Academy Zurich September 1998 - May 1999
Skills
Sales Management, Business Development, Project Management, Marketing Strategy, Indirect Channel Sales, Sales, Account Management, Problem Solving, Event Planning, Integrated Marketing, Salesforce.com, Leadership, B2B, Selling, Customer Retention, Sales Process, Sales Operations, Telecommunications, Marketing, Forecasting, Market Planning, Key Account Management, Process Improvement, Cross-functional Team..., Call Centers, Business Planning, Strategic Partnerships, Lead Generation, Strategy, Retail, Management, Direct Sales, Solution Selling, Training, Cold Calling, Analysis, Channel Partners, Budgets, Time Management, Product Marketing, Executions, Competitive Analysis, Dynamics, Product Management, New Business Development, Customer Satisfaction, Trade Shows, Customer Acquisition, CRM, Sales Presentations
Education
Rollins College - Crummer Graduate School of Business 1996 — 1998
MBA, Marketing
Clemson University 1992 — 1996
BS, Marketing
Fusion (Formerly Broadvox) May 2013 - Present
Laketec Communications, Inc January 2012 - August 2012
Resource Solutions of ohio March 2009 - January 2012
AT&T 2003 - February 2009
AT&T 2003 - 2006
Lightyear Communications February 2000 - August 2001
Cable & Wireless Ja. 2001 - 2001
WorldCom 1996 - 2000
Coca-Cola Enterprises March 1985 - January 1997
Skills
Managed Services, Cloud Computing, Telecommunications, Management, Networking, B2B, Sales, Virtualization, Cisco Technologies, Leadership, Consulting, Sourcing, Marketing Strategy, Avaya, Performance Management, Unified Communications, MPLS, Selling, Direct Sales, Solution Selling, LAN-WAN, Sales Management, Call Centers, VoIP, Hosted Services, SIP Trunking, Telephony, Business Development, Wireless, Co-location, SIP, Channel Partners, WAN
Education
Lakeland Community College 1984 — 1986
Business
Dataseam 2004 - Present
Lightyear Communications 1995 - 2005
Skills
Strategic Planning, Start-ups, Marketing Communications, New Business Development, Training, Business Planning, Strategic Partnerships, VoIP, Product Development, Business Development
Education
University of Kentucky 1975 — 1979
BA, Journalism
Abrazo Health / Abrazo Scottsdale Campus March 2015 - Present
Dignity Health September 2013 - March 2015
Talent2 November 2012 - September 2013
Teddington Legal July 2012 - November 2012
Dignity Health (Catholic Healthcare West) June 2007 - July 2011
US Airways (America West Airlines) November 2002 - June 2007
Humana 2001 - 2002
Lightyear Communications 2000 - 2001
Education
University of New South Wales 2011 — 2013
Juris Doctor
Sullivan University 2000 — 2003
Master of Business Administration (M.B.A)
Alice Lloyd College 1996 — 1999
Bachelor of Arts (B.A.)
US Network January 2000 - Present
Lightyear Communications January 1996 - January 2000
Skills
Hosted Services, Long Distance, Integrated Access, MPLS, PRI, Broadband Access, Ethernet, Business Lines, SIP Trunking, Co-location, Managed Services, Telecommunications, Strategic Planning, Team Building, Call Centers, Business Development, Networking, Leadership, Data Center, VoIP, Solution Selling, Sales, Start-ups, Telephony, CRM, Unified Communications
Education
Indiana University—Purdue University Fort Wayne 1978 — 1982
Comcast May 2015 - Present
Comcast July 2012 - May 2015
Comcast April 2010 - July 2012
Comcast April 2008 - April 2010
Comcast January 2004 - April 2008
MotorCity Casino- Hotel January 2002 - January 2004
Lightyear Communications May 1999 - December 2001
Skills
Telecommunications, Project Management, Call Centers, Leadership, Analysis, Customer Satisfaction, Customer Service, Written Communication, Team Leadership, Troubleshooting, Team Building, Account Management, Call Center, Process Improvement, Marketing, Presentation Skills, Presentation Development, Salesforce.com..., iPad Support, SharePoint
Education
Liberty University 2014 — 2016
Master of Arts in Management and Leadership (M.A.M.L.), Business Administration, Management and Operations, 3.44/4.0
Cleary University 2012 — 2013
Executive BBA, Business Administration and Management, General, 3.68/4.0
Cleary University 2010 — 2012
Business Enterprise ABA, Business Administration and Management, General, 3.87/4.0
Bridgehaven Mental Health Services July 2015 - Present
J. Gumbo's October 2009 - June 2015
Jefferson County Public Schools August 2004 - July 2009
AmeriCorps VISTA August 2002 - August 2004
National Association of Credit Management June 2001 - July 2002
Lightyear Communications January 2001 - June 2001
National City Bank February 2000 - December 2000
Sprint October 1997 - February 2000
Lady Foot Locker August 1996 - October 1997
Southern Dream Foods (Now Flavorcraft) August 1995 - August 1996
Skills
Social Media, Marketing, Customer Service, Event Planning, Public Speaking, Public Relations, Leadership, Sales, Strategic Planning, Franchising, Research, Budgets, Project Management, Blogging, Writing, Administration, Mental Health Recovery, Education, Problem Solving, Nonprofits, Teaching, Negotiation, Vendor Negotiation, Legal Research, Legal Issues, Legal Assistance, Legal Compliance, Legal Documents, Notary Public, IT Managment, Email Management, Email Marketing, Newsletter Writing, Training & Development, Food Industry, Credit Reporting, Company Formation, Business Research, Start-ups, Photojournalism, Media Ethics, Recovery Oriented...
Education
Bellarmine University 2003 — 2005
MAT, Education
Indiana University Bloomington 1988 — 1995
BA, Journalism
Oldham County High School - Buckner, Kentucky 1985 — 1988
High School, Accelerated, Advanced Placement, College Prep
AT&T August 2010 - Present
AT&T December 2007 - July 2010
AT&T February 2006 - November 2007
AT&T December 2004 - January 2006
AT&T February 2004 - November 2004
AT&T July 2002 - January 2004
Lightyear Communications January 1997 - July 2002
Skills
Word, Excel, PowerPoint, Resume Writing, Customer Service, Professional Mentoring, Oral & Written..., Call Center Management, Sales Motivation, Business Analysis, Telecommunications, Cross-functional Team..., Report Writing, Sales Management, Team Building, Management, Problem Solving, Sales Operations, Leadership Development, Channel Engagement, Solution Selling, Channel Relationships, Question Based Selling, Quota Achievement, Exceeding Quotas, Strategic Selling, Value Based Selling, Instructor-led Training, Job Aids, Training Material, Employee Training, Employee Management, Peer Mentoring, Report Building, Process Improvement, Strategic Planning, Forecasting, Wireless Mobility, Organizational..., Organizational..., Employee Relations, Training Facilitation, Product Management, Call Centers, Sales, Direct Sales, Co-location, Analysis, Unified Communications, Managed Services
Education
Indiana Wesleyan University 2004 — 2006
Master of Science, Management
McKendree College 2000 — 2003
Bachelor of Arts, Organizational Communications
Publishers Press / Publishers Printing Company. August 2010 - November 2014
Strothman & Company January 2007 - January 2010
Ernst & Young April 2006 - October 2006
Lightyear Network Solutions, LLC June 2000 - March 2006
Lightyear Communications 2000 - 2006
Lightyear Network Solutions January 2000 - January 2001
Robert Half International January 1998 - January 2000
Where To Go... Louisville 1997 - 1998
Creative Alliance Advertising January 1996 - December 1996
Spina Bifida Association of KY August 1994 - August 1995
Skills
Advertising, Public Relations, Strategic Planning, Event Management, Proposal Writing, Creative Concept..., Volunteer Management, Volunteer Development, Volunteer Leadership, Volunteer Training, Marketing Communications, Marketing Management, Social Media Development, Website Redesign, Employee Engagement, Employer Branding, Trade Show Management, Creative Writing, Writing Skills, Vendor Relations, Strategic Partnerships, Group Presentations, Company Branding, Marketing, Email Marketing, Trade Shows, Corporate Branding, Social Media, Corporate Communications, Event Planning, New Business Development, Leadership, E-commerce, Management, Budgets, Training, Writing
Education
University of Louisville 1989 — 1993
BA, Communication
Ballard High School 1986 — 1989
Comcast Business March 2013 - Present
Windstream Communications October 2011 - May 2012
EarthLink Business May 2010 - November 2011
DSCI Corporation February 2004 - April 2010
Conversent February 2002 - February 2004
Lightyear Communications January 1999 - November 2001
USN Communications September 1996 - November 1998
Network Plus September 1993 - August 1996
Skills
MPLS, IP, Cloud Computing, SIP Trunking, Telephony, T1, Telecommunications, Metro Ethernet, Salesforce.com, Sales Management, Wireless, Account Management, DSL, Unified Communications, Solution Selling, Direct Sales, VoIP, Co-location, Long Distance, Hosted Services, New Business Development, Ethernet
Education
University of Massachusetts, Amherst 1976 — 1980
BA, Elementary Education
Duxbury High School 1971 — 1975
High School
The Tellennium Group April 2013 - Present
Federated Solutions January 2011 - April 2013
Lightyear Communications December 2007 - February 2011
Skills
Telecommunications, Managed Services, Program Management, Unified Communications, Channel Partners, Mobile Devices, Team Leadership, Ethernet, Team Building, Business Strategy, Forecasting, VoIP, Sales Process, Product Management, Management, Telephony, SIP, Analysis, Data Center, Call Centers, MPLS, Troubleshooting, Vendor Management, Wireless, T1, Strategy, Integration, Start-ups, Networking, IP, Contract Negotiation, Strategic Partnerships, Account Management, Business Planning, Business Development, Product Marketing, Business Analysis
Education
Academy of Art University 2011 — 2013
BFA, Animation & Visual Effects
Liberty University 2009 — 2011
MBA, Accounting
Western Kentucky University 2003 — 2007
BA, Broadcasting, Film Studies
Ingram Micro October 2013 - Present
i3 International August 2012 - October 2013
ATTO Technology May 2008 - August 2012
OAO Technology Solutions May 2007 - February 2008
Bridgeview Marketing 2005 - 2007
EMC Corp January 2005 - November 2005
Eastern Propane & Oil February 2003 - August 2004
PC Connection September 2001 - February 2003
Lightyear Communications May 2001 - September 2001
Ecora Software October 2000 - April 2001
Skills
Solution Selling, Cloud Computing, Sales Operations, Storage, Channel, Salesforce.com, Account Management, B2B, New Business Development, Channel Partners, Key Account Management, Sales, Sales Management
Education
University of Phoenix 2001 — 2002
Information Technology
McIntosh College 1989 — 1991
Business Management
Keene State College 1978 — 1981
Liberal Arts
Somersworth High School
High School Diploma, College Prep
Pall Corporation May 2011 - Present
Pall Corporation May 2011 - December 2013
Ethicon Endo-Surgery, Inc., a Johnson & Johnson Company, acquired by Devicor Medical Products January 2007 - December 2010
Ortho-McNeil Pharmaceutical, a Johnson & Johnson Company December 2004 - December 2006
Lightyear Communications January 2003 - September 2004
Qwest Communications Intl., Inc. April 2000 - September 2001
Skills
Cross-functional Team..., Total Quality Management, ROI Optimization, Total Cost of Ownership, Business Process..., Sustainability, ROI Strategies, Sales Operations, Contract Negotiation, Sales Presentations, Medical Devices, Surgeons, Disposables, Capital Equipment, Market Development, Operating Room, Sales Management, Product Launch, Account Management, Strategic Planning, National Accounts, Sales Process, Healthcare, New Business Development, Sales, Leadership, Consultative Sales..., Hospitals, Water Filtration, Anesthesia Filtration, Medical Sales, Pharmaceutical Sales, Interventional Radiology, Sales Force Development, Surgery, Sales Effectiveness, Hospital Sales, Business Development, Marketing, Product Development
Education
Virginia Military Institute
Economics
Indiana Wesleyan University
Business Administration
Prosys July 2007 - Present
Analysts International June 2005 - July 2007
Louisville Metro Government May 2004 - June 2005
Advanced Technical Solutions, LLC May 2003 - May 2004
Robert Half and Others July 2002 - May 2003
Lightyear Communications November 2000 - January 2002
WorldCom August 1997 - November 2000
Skills
Cisco Technologies, Routing, Unified Communications, Cisco Call Manager, Data Center, CCNP, Switches, Network Security, Pre-sales, Security, Cisco Certified, VoIP, Networking, Enterprise Software, Network Design
Education
Franklin Pierce University
Bachelor's Degree, Computer Information Management, 3.54
Presidio June 2011 - Present
Resonant Technology Partners December 2008 - July 2011
Argonaut Group July 2008 - December 2008
Calence 2007 - 2008
General Dynamics 2000 - 2007
General Dynamics 2000 - 2007
Lightyear Communications 2000 - 2001
Education
University of Phoenix 2004 — 2006
MS, Computer Information Systems
Flagler College 1991 — 1996
BA, Communications
Conestoga High School 1988 — 1991
NeuStar, Inc. April 2011 - Present
SHPS 2009 - April 2011
Stites & Harbison, PLLC August 2006 - February 2009
Lightyear Communications 1998 - 2004
Skills
Project Management, Customer Service, Research, Contract Negotiation, Microsoft Office, Program Management, Business Analysis, Analysis, Leadership, Software Documentation, Telecommunications, Process Improvement
Education
DeVry University 2008 — 2012
Bachelors, Computer Forensics
Indiana University-Southeast 1993 — 1995
University of Louisville
Smoothstone IP Communications May 2011 - Present
Smoothstone IP Communications May 2010 - April 2011
Smoothstone IP Communications September 2008 - April 2010
Smoothstone IP Communications May 2005 - August 2008
Lightyear Communications June 1998 - July 2002
Education
University of Louisville
Bachelor's, Communications
Insight Communications 2011 - Present
Insight Communications July 2008 - 2011
Insight Communications April 2007 - April 2008
Smoothstone IP Communications May 2006 - December 2006
Lightyear Communications August 1999 - May 2006
Skills
Telecommunications, Call Center, Billing, Documentation, Analysis, Software Documentation, Invoicing, IP, Wireless, MPLS, SIP, Call Centers, VoIP, Telephony, Unified Communications, Cisco Technologies, Vendor Management, Software Development, Management, Network Design, Network Engineering, T1, Troubleshooting, Testing, Product Management, Ethernet, Switches, Data Center, Telecommunications..., Broadband, Human Resources, Provisioning, Billing Systems, Managed Services, Internet Services, Salesforce.com, Computer Network..., SDLC, Integration, Visio, Networking
Education
University of Louisville 2006 — 2008
Bachelors of Science, Management
Norton Healthcare January 2010 - Present
Norton Healthcare June 2007 - January 2010
Fund for the Arts July 2006 - June 2007
Mercer Human Resource Consulting June 2001 - March 2006
Lightyear Communications 2000 - 2001
Papa John's International, Inc. May 1998 - July 2000
Lou & Jeff County Metropolitan Sewer District October 1988 - May 1998
Skills
HRIS, Human Resources, Compensation, Project Management, Market Pricing, Data Analysis, Job Evaluation, Job Analysis, Succession Planning, Workforce Planning, Job Descriptions
Education
University of Louisville 1982 — 1987
Bachelor of Science, Business Administration and Management, General
Hong Kong Baptist University 1985 — 1985
General Studies
Thorntons Inc. March 2015 - Present
Yum! Brands October 2010 - Present
Yum! Brands April 2013 - March 2015
Leadership Louisville Center July 2009 - October 2010
Leadership Louisville Center 2006 - June 2009
Young Professionals Association of Louisville 2008 - 2009
Papa John's 2004 - 2004
Papa John's 2001 - 2004
Lightyear Communications 1999 - 2001
LG&E 1997 - 1998
Skills
Fundraising, Non-profits, Volunteer Management, Public Speaking, Program Management, Program Development, Leadership, Strategic Planning, Event Planning, Training, Leadership Development, Event Management, Human Resources, Public Relations, Nonprofits, Community Outreach, Research, Community Development, Strategic Communications, Government, Budgets, New Business Development, Project Planning, Public Policy, Time Management, Social Media, Organizational...
Education
University of Kentucky 1993 — 1997
Bachelor of Arts (BA), Communication/Public Relations
Bellarmine University
Master of Business Administration (MBA)
RTel Solutions January 2002 - Present
Lightyear Communications July 1997 - December 2001
MCI Corporation May 1986 - June 1997
DuBois Chemicals, Inc. June 1985 - May 1986
Skills
VoIP, Telecommunications, Unified Communications, Solution Selling, Sales Management, Telephony, Managed Services, Sales, Networking, MPLS, WAN, Data Center, IP, SIP Trunking, New Business Development, SIP, Selling, Contract Negotiation, Wholesale Sales, Hosted VoIP, Consultative Selling, Channel Management
Education
Western Kentucky University 1981 — 1985
Bachelor of Science (BS), Business Marketing
University of Louisville 1980 — 1981
Business Management
Humana March 2010 - Present
Humana June 2008 - March 2010
Humana June 2007 - June 2008
Humana October 2006 - June 2007
Humana June 2005 - October 2006
Humana November 2003 - June 2005
Humana August 2002 - November 2003
Lightyear Communications May 2000 - August 2002
Skills
Visio, SDLC, SharePoint, Business Analysis, Vendor Management, Access, Process Improvement, Requirements Analysis, SQL, Business Intelligence, Disaster Recovery, Requirements Gathering, Microsoft SQL Server, Health Insurance, Software Documentation, Lotus Notes, Project Management, IT Strategy, Data Warehousing, IT Management, Software Project..., Windows 7, Databases, PMP, Oracle, Networking, Integration, Business Process..., Systems Analysis, Visual Basic, Management, Team Leadership, Analysis, Business Requirements, XP, Business Process, Informatics, Testing
Education
Indiana University-Southeast
MBA, Business Administration and Management, General
The SAS Institute
SAS Programming III: Advanced Techniques
The SAS Institute
SAS Manipulating Data with the DATA Step
The SAS Institute 2004 — 2004
SAS Programming I: Essentials
University of Louisville
BS, Computer Information Systems
E.ON U.S. January 2007 - Present
E.ON U.S. March 2002 - 2006
American Air Filter 2001 - 2001
Lightyear Communications 2000 - 2001
Education
McKendree University 2001 — 2003
Bachelors of Business Administration, Accounting
Symphony Employer Services Inc. Solution Sales Consultant - Greater Boston & RI MarketsSymphony Employer Services Inc.2013 - 2015
Nawkaw Corporation 2009 - 2013
Faux Like A Pro 2006 - 2008
DSCI Corporation 2003 - 2005
Sprint 2001 - 2002
Lightyear Communications 1999 - 2001
Skills
Business Development, Solution Selling, Lead Generation, Strategy, New Business Development, Management, Sales Management, Account Management, Sales, Sales Operations, Contract Negotiation, Selling, Leadership, Cold Calling, Competitive Analysis, Direct Sales, Marketing
Education
Northeastern University
BS, Business Administration
Realm Realty January 2007 - Present
Aames Home Loans/Accredited May 2003 - November 2006
Countrywide August 2003 - May 2004
Town & Country Credit February 2000 - July 2003
Lightyear Communications July 1999 - November 1999
AirTouch May 1994 - July 1999
CH2M HILL July 1991 - November 1993
Hertz Equipment Rental September 1990 - April 1993
Education
California State University, Fresno 1984 — 1990
BS, Business Admin/Info Mngt
Orange Coast College 1982 — 1984
gen
CompuCom November 2008 - Present
Ford Motor Company 1995 - 2008
Lightyear Communications 2000 - 2002
Eastern Kentucky University 1991 - 1992
Education
B.S. in Computer Science EKU
Eastern Kentucky University
Franklin county High School
Army Corps of Engineers January 2009 - Present
Kindred Healthcare June 2007 - August 2009
Lightyear Network Solutions January 2004 - June 2007
Lightyear Communications January 2001 - January 2004
Lightyear Communications January 2000 - January 2001
UniDial Communications January 1999 - January 2000
UniDial Communications January 1996 - January 1999
Skills
Access, Financial Analysis, Financial Reporting, PowerPoint, Variance Analysis, Analysis, Account Reconciliation, Microsoft Office, Financial Statements, Finance, Outlook, Databases, Customer Service, General Ledger, Budgets, Software Documentation, SAP, Integration, Accounts Receivable, Invoicing, Management, Internal Audit, Microsoft Excel, Accounting, Leadership, Auditing, Microsoft Word, Business Process, MS Project, QuickBooks, Forecasting, Payroll, Process Improvement, Accruals, GAAP, Strategic Financial..., Financial Audits, Data Analysis, Accounts Payable, Internal Controls, Financial Accounting, Sarbanes-Oxley Act, Journal Entries, PeopleSoft
Education
McKendree University 2008 — 2010
MBA, International Business Administration
McKendree College 2007 — 2009
B.A, Accounting
Insight Communications Voice EngineerWest Corporation2013 - 2015
West Corporation 2013 - 2015
Lightyear Communications April 1996 - October 2007
Papa Johns 1990 - 1999
Skills
VoIP, Unified Communications, Cisco IOS, Cisco Technologies, Telephony, Telecommunications, MPLS, Routers, LAN-WAN, WAN, Call Centers, Switches, IP, Wireless, SIP, Network Design, Cisco Call Manager, Network Architecture, Ethernet, Broadband, Networking, Computer Network..., TCP/IP, T1, OSPF, Network Engineering, Data Center, Routing
Education
Jefferson Community College 1990 — 2005
AS, IT
First Transit February 2014 - Present
American Logistics Co, LLC July 2012 - February 2014
US Reports / Castle Inspections October 2010 - September 2012
Marina Landscape June 2009 - October 2010
PEC Laguna Niguel January 2009 - July 2009
Package People & eBay Listing November 2005 - November 2008
MCG Solutions April 2003 - March 2005
PSAV June 2002 - April 2003
Lightyear Communications January 2001 - October 2001
AT&T February 2000 - January 2001
Skills
Paratransit Management, Operations Management, Project Management, Leadership, Management, Microsoft Excel, Contract Management, Contract Negotiation, Account Management, Team Building, Sales, Marketing, Training, Customer Service, Strategic Partnerships, Negotiation, Strategy, Time Management, New Business Development, Sales Management, Marketing Strategy, Strategic Planning, Project Planning, Microsoft Office, CRM, Social Media Marketing, Event Management, Business Development, Trade Shows, Small Business, Sales Operations, Budgets, Program Management, Construction, Product Marketing, Outlook, Marketing Management, Entrepreneurship, Photoshop, Advertising, Online Marketing, Sales Process, B2B, Selling, Team Leadership, Start-ups, Business Planning, Business Strategy, Graphic Design
Education
University of California, Irvine 1990 — 1991
Brigham Young University
Orange Coast College
University of Phoenix
Medtronic Surgical Technologies February 2007 - Present
SurgRx December 2005 - February 2007
Johnson & Johnson - Ethicon - Women's Health & Urology July 2001 - December 2005
Lightyear Communications September 2000 - June 2001
Johnson & Johnson - Indigo Medical July 1999 - July 2000
Skills
Capital Equipment, Market Development, Product Launch, Sales, Medical Devices, Surgeons, Operating Room, Disposables, Urology, Cardiology, Sales Force Development, Sales Effectiveness, Orthopedics, Sales Operations, Surgical Instruments
Education
University of Louisville
Bachelor of Science in Business Administration, Marketing with a Minor in International Business
Veyance Technologies, Inc. June 2010 - Present
Target January 2006 - January 2011
Lightyear Communications February 2006 - September 2006
Education
American InterContinental University 2006 — 2009
Bachelor's, Computer Forensics
Sacred Heart Schools April 2014 - Present
Apple November 2012 - March 2014
Herff Jones September 2011 - November 2012
Pottery Barn Kids September 2006 - December 2009
American Red Cross November 2002 - December 2004
Lightyear Communications 2000 - 2001
Ironmax.com 1999 - 2000
Skills
Customer Service, Sales, Event Planning, Marketing Strategy, Team Building, Research, Public Speaking, Microsoft Word, Team Leadership, Advertising, Social Media, Public Relations, PowerPoint, Coaching, Retail, Strategic Planning, Time Management, Training, Account Management, Marketing, Editing, Leadership, Marketing Communications, Outlook, Troubleshooting, Data Analysis, Recruiting, iWork (Pages, Numbers,..., iCloud, iPhone, iPod, iPad, iMovie, Problem Solving, iPhoto
Education
Professional Selling Skills
University of Louisville
BA, Psychology
Kindred Healthcare January 2012 - Present
Kindred Healthcare July 2007 - December 2011
Kindred Healthcare January 2005 - July 2007
Lightyear Communications January 1999 - April 2002
Skills
Business Analysis, Process Improvement, Onboarding, Applicant Tracking..., Taleo, Vendor Management, Project Management, Performance Management, Talent Acquisition, Visio, Recruiting, Business Process, SDLC, HRIS, Information Technology, Program Management, Change Management, Enterprise Software
Education
Spalding University 1989 — 1994
BS, Accounting/ Human Resources Mgmt
Webster University
Management Information Systems, General
Tempur-Pedic North America, Inc. February 2005 - Present
Tempur-Pedic North America, Inc. January 2002 - February 2005
Lightyear Communications March 2001 - November 2001
Northwestern Mutual August 1998 - February 2001
Skills
Direct Sales, Sales Management, Account Management, Lead Generation
Education
Western Kentucky University 1995 — 1998
Corporate Communications
Centre College 1993 — 1995
Tates Creek 1990 — 1993
Breck 1980 — 1982
Wave Technologies July 2004 - Present
PepsiCo July 2004 - Present
Lightyear Communications 2000 - 2002
Skills
Networking, Cisco Technologies, Switches, VPN, Network Security, Firewalls, CCNA, Data Center, Network Administration, Network Design, Troubleshooting, Routing
Education
University of Central Florida 2013 — 2015
Bachelor of Arts (B.A.), History
St. Petersburg College 2004 — 2013
Associate of Arts (A.A.)
Charter Communications May 2012 - Present
Charter Communications May 2012 - January 2013
tw telecom, inc. May 2010 - March 2012
FireRock Products August 2008 - May 2010
Lightyear Communications 1997 - 2008
Skills
Solution Selling, Direct Sales, Strategic Partnerships, Sales Process, Account Management, Sales Management, Call Center, New Business Development, Business Development, Lead Generation, Unified Communications, Sales, Channel Partners, Channel Program..., Channel Account..., Call Centers, MPLS, VoIP, Telephony, Telecommunications, Wireless, Salesforce.com, Selling, Co-location, Managed Services, Sales Operations, SIP Trunking, Customer Retention, PRI, Long Distance, Broadband, T1, Hosted Services, Ethernet, Metro Ethernet, Internet Services, SIP, IP, Optical Fiber, Private Line, Carriers, Data Center, Cloud Computing
Education
University of Louisville