LiveBridge Inc.
Industry: Company
DescriptionParent organizations: Conduent, Affiliated Computer Services
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LiveBridge Inc. Employees
Akorbi BPO July 2015 - Present
Akorbi June 2014 - June 2015
Affinitas Corporation December 2008 - May 2014
HeroTSC January 2006 - November 2008
LiveBridge Inc 2001 - 2006
Skills
BPO, Account Management, Team Leadership, Customer Service, Workforce Management, Call Center, Telemarketing, Direct Marketing, Customer Retention, Strategy, Sales, Strategic Planning, Marketing Strategy, Management, Project Management, Sales Management, Lead Generation, Process Improvement, Telecommunications, Call Centers, Outsourcing, Customer Satisfaction, Vendor Management, P&L Management, CRM, Customer Experience, Team Management, Business Analysis, Business Development, Performance Management, Inbound Marketing, Contact Centers, Service Delivery, Team Building, Operations Management, Marketing, Call Center Development, Customer Acquisition, Leadership, Salesforce.com, Human Resources
Education
Lewis and Clark College 1977 — 1980
Bus Adm, Business, Marketing, Languages
Consultant April 2014 - Present
IABC/Oregon-Columbia 2013 - Present
Intel Corporation July 2013 - April 2014
Intel Corporation June 2012 - June 2013
Intel Corporation April 2011 - June 2012
Intel Corporation January 2011 - April 2011
Intel Corporation June 2010 - December 2010
Intel Corporation December 2003 - May 2010
LiveBridge Inc. April 2002 - December 2003
Cotelligent 1999 - 1999
Skills
Strategy, Leadership, Stakeholder Management, Marketing Communications, Employer Branding, Internal Communications, Marketing, Digital Marketing, Employee Engagement, Social Media Marketing, Consulting, Program Management, Training, Management, Project Management, Writing, Strategic Communications, Product Marketing, Strategic Planning, Networking, Human Resources, Temporary Placement, Coaching, Workforce Planning, Organizational..., Taleo, Onboarding, Recruiting, Vendor Management, Contract Recruitment, Screening Resumes, Social Media, Applicant Tracking..., College Recruiting, Personnel Management, Start-ups, Interviews, Hiring, Executive Search, Employee Relations, Performance Management, Talent Acquisition, Sourcing, Technical Recruiting, Full-cycle Recruiting, Internet Recruiting, Talent Management, Corporate Communications
Education
University of Minnesota
Bachelor of Liberal Arts, Communications
Cambridgeshire College of Arts and Technology
Music Performance, General
Oregon College of Art and Craft
Oregon College of Art and Craft
Charlie's Chevrolet March 2015 - Present
ISS A/S April 2014 - January 2015
KeyBank December 2012 - August 2013
L.L.Bean August 2007 - December 2012
CPI Corp. May 2008 - May 2009
Tri-County Mental Health Services May 2007 - October 2007
Support Solutions, Inc November 2004 - May 2007
Gentiva Health Services June 2003 - November 2004
LiveBridge, Inc October 2002 - June 2003
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word
Education
University of Maine at Augusta 2012 — 2015
Financial Services, Financial Services
Central Maine Community College 2008 — 2012
Associate of Science (A.S.), Accounting
Sacred Journey Incorporated November 2008 - August 2009
Wal-Mart July 2006 - July 2008
Aloha General Store January 2005 - May 2006
Sears Portrait Studio July 2004 - December 2004
LiveBridge Inc. August 2003 - February 2004
The Tux Shop February 2003 - August 2003
Seattle Theater Group November 2002 - August 2003
Sacred Journey Incorporated January 2002 - September 2002
Kent Parks and Recreation June 1997 - December 2001
Skills
•Creative problem..., •Quick learner, •Exceptional..., •Proficient in cash..., •MS Windows proficient, •Multi-line phone..., •Excellent communicator, •POS system experience, Customer Service, Photography, Data Entry
Education
Saint Martin's College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Leeward Community College 2005 — 2008
Associate of Arts (A.A.), Humanities
Kent Meridian High School 1995 — 1999
High School Diploma, General Studies
NJW Property Management LLC July 2012 - Present
Girl Friday Executive Assistance August 2010 - August 2014
Reekie Properties August 2012 - February 2013
Windermere Commercial NW May 2011 - June 2012
Corner Office Inc October 2007 - May 2010
Aerotek Staffing Services March 2006 - March 2007
NW Community Management March 2005 - March 2006
New York Life Insurance Co February 2004 - February 2006
LiveBridge, Inc January 2001 - November 2003
Skills
Property Management, Notary Public, Process Scheduler, Data Entry, Filing, Administrative..., QuickBooks, Office Management, Medical Terminology, Outlook, Medical Billing, Customer Service, Accounts Receivable, Accounts Payable, Small Business, Marketing, Sales, Rentals, Leases, Management, Investment Properties, Time Management, Property, Foreclosures, Residential Homes, Commercial Real Estate
Education
Portland Community College 2006 — 2014
Associates, Business Administration and Management, General
A+ Real Estate School 2010 — 2012
Prop. Mgmt, Property Managment
Antelope Valley College 1991 — 1992
Quartz Hill High School 1988 — 1991
Clackamas Community College
N/A
Liberty Mutual June 2014 - Present
Netflix March 2012 - April 2013
Nationwide Insurance August 2007 - March 2012
Nationwide Insurance August 2005 - August 2007
LiveBridge, Inc July 2004 - August 2005
LiveBridge, Inc July 2003 - July 2004
LiveBridge, Inc September 2000 - July 2003
Skills
Team Building, Strategic Planning, Technical Analysis, Call Center, Avaya, Workforce Management, NICE, Microstrategy, Hyperion, CMS, Telephony, CME, Excel, Microsoft Excel, IEX, Contact Centers, Performance Management, Genesys, Call Centers, Metrics, Analysis, Process Improvement, Management, Customer Satisfaction, Customer Experience, Data Analysis, Business Process, Technical Support, Software Documentation, MicroStrategy, Avaya Technologies
Education
Arizona State University 1999 — 2000
International Relations
Iowa State University 1997 — 1999
Bachelor of Arts, Political Science and International Studies
4-7 Gaming September 2012 - Present
Amazon.com (through H10 Capital) May 2013 - September 2013
Amazon.com (through H10 Capital) March 2013 - May 2013
Amazon (through H10 Capital) November 2012 - January 2013
Internet Identity August 2009 - October 2012
Safe Harbor Inc February 2007 - April 2007
LiveBridge Inc July 2004 - September 2005
Mason County Journal November 2003 - July 2004
Skills
Fraud, Computer Forensics, Fraud Detection, Chargebacks, Customer Service, Training, Analysis, Data Analysis, Research, Creativity, Creative Strategy, Creative Solutions, Creative Writing, Writing, Problem Solving, Video Editing, Video Production, Team Leadership, PC, PC building, Mac OS X, Professional..., Negotiation, International Relations, Proprietary Software, Process Improvement, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Organic Search, Programming, Computer Hardware, Computer Repair, Technical Support, Help Desk Support, Customer Support, Office Equipment, Back Office, Computer Maintenance, Team Building, Ticketing Tools, Ticketing Software, Conflict Resolution, Investigative Research, SQL, VBA, Visual C#, C++, HTML
Education
DeVry University 2006 — 2009
Bachelor, Business Administration
Pacific Seafood May 2010 - Present
Smart Wireless Inc March 2006 - December 2009
Harry's Fresh Foods June 2004 - March 2006
LiveBridge, Inc February 2000 - June 2004
The Greenbrier Companies, Inc October 1996 - December 1999
The Greenbrier Companies November 1991 - October 1996
Education
Portland State University
B.S, Accounting
Oregon DHS/SPD August 2008 - Present
Walgreens April 2010 - November 2010
Macy's August 2008 - April 2010
GoWireless Inc June 2005 - June 2008
Livebridge Inc August 2002 - November 2004
Education
Portland Community College
AS Degree, Retail Management
State of Oregon April 2013 - Present
Cognizant Technology Solutions March 2013 - April 2013
Xerox July 1995 - February 2013
ACS Inc (Now Xerox) July 2005 - March 2010
LiveBridge Inc July 1995 - July 2005
Skills
ASP.NET, C#, Oracle Applications, Oracle PL/SQL..., Oracle Forms, Windows Server, Microsoft Office, Visual Basic, Unix Shell Scripting, Oracle SQL, Microsoft SQL Server, SQL, Unix, Perl Script, ASP.NET AJAX, HTML, C++, Oracle Reports, XML, Project Management, Project Planning, COBOL, Oracle, Databases, Software Development, Software Project..., Software Design, System Administration, PL/SQL, Database Design, IT Management, Systems Analysis, Shell Scripting, ASP, VBScript, IIS, Software Documentation, T-SQL, SDLC, Analysis, Program Management
Education
Michigan State University 1988 — 1990
Mathematics