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LiveVox Employees
Employee
Years
Job
Industry
Mike Hamilton Mike Hamilton's LiveVox Experience March 2013 - May 2014
Job Director of Information Technology at MuleSoft Inc
Industry Information Technology and Services
Experience
MuleSoft Inc May 2014 - Present
LiveVox March 2013 - May 2014
LiveVox October 2012 - March 2013
nScaled, Inc. June 2011 - October 2012
nScaled, Inc. April 2011 - June 2011
SJVC.edu April 2005 - April 2011
Clovis Unified School District 2004 - 2006
Clovis Unified School District June 2001 - June 2004
UCSF Medical Education Program June 2000 - June 2001
Skills
VMware, Security, Cloud Computing, Servers, Disaster Recovery, Network Security, VPN, SaaS, VoIP, Networking, Active Directory, Virtualization, Cisco Technologies, Linux, Switches, Firewalls, Windows Server, Routers, DNS, TCP/IP, Unix, System Administration, Windows, Vendor Management, Routing, WAN, Load Balancing, Perl, DHCP, Operating Systems, System Deployment, MySQL, Apache, Sales Engineering, Public Speaking, Team Leadership, Cisco, Compliance, Negotiation, OSPF, BGP, Security Compliance, OpenStack, IaaS, Corporate IT, Enterprise Architecture, Change Management, Pre-Sales Technical..., Due Diligence, Information Technology
Education
California State University, Fresno 1991 — 1996
B.S., Molecular and Cellular Biology
MuleSoft Inc May 2014 - Present
LiveVox March 2013 - May 2014
LiveVox October 2012 - March 2013
nScaled, Inc. June 2011 - October 2012
nScaled, Inc. April 2011 - June 2011
SJVC.edu April 2005 - April 2011
Clovis Unified School District 2004 - 2006
Clovis Unified School District June 2001 - June 2004
UCSF Medical Education Program June 2000 - June 2001
Skills
VMware, Security, Cloud Computing, Servers, Disaster Recovery, Network Security, VPN, SaaS, VoIP, Networking, Active Directory, Virtualization, Cisco Technologies, Linux, Switches, Firewalls, Windows Server, Routers, DNS, TCP/IP, Unix, System Administration, Windows, Vendor Management, Routing, WAN, Load Balancing, Perl, DHCP, Operating Systems, System Deployment, MySQL, Apache, Sales Engineering, Public Speaking, Team Leadership, Cisco, Compliance, Negotiation, OSPF, BGP, Security Compliance, OpenStack, IaaS, Corporate IT, Enterprise Architecture, Change Management, Pre-Sales Technical..., Due Diligence, Information Technology
Education
California State University, Fresno 1991 — 1996
B.S., Molecular and Cellular Biology
Albert Huynh Albert Huynh's LiveVox Experience March 2014 - July 2014
Job Software Engineer at Nexstra
Industry Computer Software
Experience
Nexstra July 2014 - Present
LiveVox March 2014 - July 2014
Fry's Electronics February 2011 - January 2014
Mad Science May 2013 - December 2013
Skills
Java, C++, HTML, Databases, MySQL, Linux, CSS, Android, XML, PHP, Microsoft Office, Microsoft Excel, SQL, JavaScript, Programming, Windows, Python, Photoshop, Lightroom, OS X, XQuery, XPath, Ruby on Rails
Education
California State University-East Bay 2009 — 2013
Bachelor of Science (BS), Computer Science
Nexstra July 2014 - Present
LiveVox March 2014 - July 2014
Fry's Electronics February 2011 - January 2014
Mad Science May 2013 - December 2013
Skills
Java, C++, HTML, Databases, MySQL, Linux, CSS, Android, XML, PHP, Microsoft Office, Microsoft Excel, SQL, JavaScript, Programming, Windows, Python, Photoshop, Lightroom, OS X, XQuery, XPath, Ruby on Rails
Education
California State University-East Bay 2009 — 2013
Bachelor of Science (BS), Computer Science
Mark Mallah's LiveVox Experience November 2010 - Present
Job Corporate Counsel at LiveVox
Industry Legal Services
Experience
LiveVox November 2010 - Present
SAFE Security March 2004 - October 2010
Law Office of George Wolff/Lawrence Scancarelli March 1999 - March 2004
FBI 1987 - 1996
Skills
Mergers, Insurance, Dispute Resolution, Compliance, Due Diligence, Contract Negotiation, Contract Management, Negotiation, Employee Relations, SLA, Investigations, Intellectual Property, Licensing, Privacy, Employment Law, Licensing Agreements, Litigation Management, Corporate Governance, Legal Research, Software Licensing, Legal Writing, Negotiating Contracts, Non-disclosure..., Privacy Law, Trade Secrets, Mergers & Acquisitions, Joint Ventures, Litigation
Education
American University Washington College of Law 1984 — 1987
JD, Law
University of Rochester 1980 — 1984
BA, Political Science
LiveVox November 2010 - Present
SAFE Security March 2004 - October 2010
Law Office of George Wolff/Lawrence Scancarelli March 1999 - March 2004
FBI 1987 - 1996
Skills
Mergers, Insurance, Dispute Resolution, Compliance, Due Diligence, Contract Negotiation, Contract Management, Negotiation, Employee Relations, SLA, Investigations, Intellectual Property, Licensing, Privacy, Employment Law, Licensing Agreements, Litigation Management, Corporate Governance, Legal Research, Software Licensing, Legal Writing, Negotiating Contracts, Non-disclosure..., Privacy Law, Trade Secrets, Mergers & Acquisitions, Joint Ventures, Litigation
Education
American University Washington College of Law 1984 — 1987
JD, Law
University of Rochester 1980 — 1984
BA, Political Science
Travis Morgan Travis Morgan's LiveVox Experience May 2010 - May 2014
Job Instructional Designer at DocuSign
Industry Telecommunications
Experience
DocuSign June 2014 - Present
LiveVox May 2010 - May 2014
Mercantila November 2009 - February 2010
The Reynolds and Reynolds Company April 2006 - August 2007
Skills
Blog Marketing, Curriculum Development, Content Development, Training & Development, Webinars, Staff Training, Technical Writing, Technical Training, Training Delivery, Compliance, Human Genetics, Counseling, Voice Over, WebEx, Camtasia, Prezi, Confluence, SEO, Search Engine Ranking, Salesforce.com, Employee Training, Product Management, Strategy, Marketing, Start-ups, ACD, Training, Process Improvement, CRM
Education
The University of Texas Health Science Center at Houston 2007 — 2009
Masters of Science, Genetic Counseling
Texas A&M University 2003 — 2006
Bachelors of Science, Biology, Genetics
DocuSign June 2014 - Present
LiveVox May 2010 - May 2014
Mercantila November 2009 - February 2010
The Reynolds and Reynolds Company April 2006 - August 2007
Skills
Blog Marketing, Curriculum Development, Content Development, Training & Development, Webinars, Staff Training, Technical Writing, Technical Training, Training Delivery, Compliance, Human Genetics, Counseling, Voice Over, WebEx, Camtasia, Prezi, Confluence, SEO, Search Engine Ranking, Salesforce.com, Employee Training, Product Management, Strategy, Marketing, Start-ups, ACD, Training, Process Improvement, CRM
Education
The University of Texas Health Science Center at Houston 2007 — 2009
Masters of Science, Genetic Counseling
Texas A&M University 2003 — 2006
Bachelors of Science, Biology, Genetics
Sasha Gorman Sasha Gorman's LiveVox Experience January 2011 - August 2013
Job EVP of Sales at Platform28
Industry Information Technology and Services
Experience
Platform28 July 2013 - Present
LiveVox January 2011 - August 2013
Professional Association for Customer Engagement (PACE), OH Valley 2008 - June 2013
Bluewave Corp September 2008 - January 2011
Noble Systems November 2006 - June 2008
Stratasoft October 2005 - November 2006
SEIU January 2000 - October 2005
Skills
Enterprise Solution..., Cloud Computing, Business Development, Product Development, C-Level Sales, P&L Responsibility, Mentoring, SaaS, Telephony, Unified Communications, Solution Selling, Contact Centers, VoIP, Business Process..., Business Analysis, Project Management, Fly Fishing, Physics, Call Centers, Account Management, CRM, Wireless, Managed Services, Sales Management, Strategy, Outsourcing, Selling, New Business Development, Sales, Marketing, Leadership, Enterprise Software, Management, Product Management, IP, Direct Sales, P&L Management, Contract Negotiation, Telecommunications, Start-ups, Social Media Integration, IVR, Strategic Partnerships, Change Management, Sales Enablement, Partner Management, Professional Services, Business Strategy, Operations Management, IT Operations Management
Education
University of Wisconsin-Madison 1995 — 1997
MS, Labor, Economic Development, and International Trade
Bard College 1990 — 1994
BA, Politcal Science
Platform28 July 2013 - Present
LiveVox January 2011 - August 2013
Professional Association for Customer Engagement (PACE), OH Valley 2008 - June 2013
Bluewave Corp September 2008 - January 2011
Noble Systems November 2006 - June 2008
Stratasoft October 2005 - November 2006
SEIU January 2000 - October 2005
Skills
Enterprise Solution..., Cloud Computing, Business Development, Product Development, C-Level Sales, P&L Responsibility, Mentoring, SaaS, Telephony, Unified Communications, Solution Selling, Contact Centers, VoIP, Business Process..., Business Analysis, Project Management, Fly Fishing, Physics, Call Centers, Account Management, CRM, Wireless, Managed Services, Sales Management, Strategy, Outsourcing, Selling, New Business Development, Sales, Marketing, Leadership, Enterprise Software, Management, Product Management, IP, Direct Sales, P&L Management, Contract Negotiation, Telecommunications, Start-ups, Social Media Integration, IVR, Strategic Partnerships, Change Management, Sales Enablement, Partner Management, Professional Services, Business Strategy, Operations Management, IT Operations Management
Education
University of Wisconsin-Madison 1995 — 1997
MS, Labor, Economic Development, and International Trade
Bard College 1990 — 1994
BA, Politcal Science
Adrien Marciel-Martinez Adrien Marciel-Martinez's LiveVox Experience April 2015 - Present
Job Tier I Technical Support/Client Support Specialist, LiveVox, Inc.
Industry Information Technology and Services
Experience
LiveVox April 2015 - Present
Apple July 2012 - February 2015
Self Employed April 2010 - January 2014
Skills
Videography, Photography, Mac OS, Mac OS X, iWork, iLife, iOS, Mac, Logic Pro, MPEG Streamclip, Adobe Creative Suite, Event Videography, Video Editing, HD Video, Music Videos, Video Production, Final Cut Pro, Digital Photography, Portrait Photography, Commercial Photography, Photoshop, Camera Skills, HD Camera Operation, Black & White..., 35mm, Darkroom, Social Media Marketing, Social Networking, Sports Videography, Pro Tools, Multimedia, Social Media, Customer Service, Microsoft Word, Microsoft Office, Sales, Illustrator, Video, Management, Microsoft Excel, Digital Media, Time Management, Training, Graphic Design, OS X
Education
San Jose City College
Associate's Degree, Digital Communication and Media/Multimedia
San Jose City College 2005 — 2011
Associate of Arts (A.A.), Art
LiveVox April 2015 - Present
Apple July 2012 - February 2015
Self Employed April 2010 - January 2014
Skills
Videography, Photography, Mac OS, Mac OS X, iWork, iLife, iOS, Mac, Logic Pro, MPEG Streamclip, Adobe Creative Suite, Event Videography, Video Editing, HD Video, Music Videos, Video Production, Final Cut Pro, Digital Photography, Portrait Photography, Commercial Photography, Photoshop, Camera Skills, HD Camera Operation, Black & White..., 35mm, Darkroom, Social Media Marketing, Social Networking, Sports Videography, Pro Tools, Multimedia, Social Media, Customer Service, Microsoft Word, Microsoft Office, Sales, Illustrator, Video, Management, Microsoft Excel, Digital Media, Time Management, Training, Graphic Design, OS X
Education
San Jose City College
Associate's Degree, Digital Communication and Media/Multimedia
San Jose City College 2005 — 2011
Associate of Arts (A.A.), Art
Ray Waldheim Ray Waldheim's LiveVox Experience July 2014 - Present
Job Senior Product Specialist at LiveVox
Industry Telecommunications
Experience
LiveVox July 2014 - Present
LiveVox September 2012 - July 2014
LiveVox October 2007 - September 2012
CompuCredit November 2006 - October 2007
TSYS October 2004 - November 2006
TSYS March 2002 - October 2004
TSYS December 2000 - March 2002
MegaPath January 2000 - October 2000
Aflac March 1998 - September 1999
Skills
Process Improvement, IVR, Telecommunications, Call Center, SaaS, Data Center, VoIP, ACD, Troubleshooting, Cloud Computing, Vendor Management, Project Management, Call Centers, Team Leadership, SIP, Sales, CTI, Software Development, Telephony, Solution Selling, Wireless, Salesforce.com, Management, Enterprise Software, Customer Satisfaction, Sales Operations, WAN, Analytics
Education
Mercer University 1993 — 1997
BA, Political Science
Pacelli High School 1989 — 1993
LiveVox July 2014 - Present
LiveVox September 2012 - July 2014
LiveVox October 2007 - September 2012
CompuCredit November 2006 - October 2007
TSYS October 2004 - November 2006
TSYS March 2002 - October 2004
TSYS December 2000 - March 2002
MegaPath January 2000 - October 2000
Aflac March 1998 - September 1999
Skills
Process Improvement, IVR, Telecommunications, Call Center, SaaS, Data Center, VoIP, ACD, Troubleshooting, Cloud Computing, Vendor Management, Project Management, Call Centers, Team Leadership, SIP, Sales, CTI, Software Development, Telephony, Solution Selling, Wireless, Salesforce.com, Management, Enterprise Software, Customer Satisfaction, Sales Operations, WAN, Analytics
Education
Mercer University 1993 — 1997
BA, Political Science
Pacelli High School 1989 — 1993
Joshua Chase Joshua Chase's LiveVox Experience May 2014 - Present
Job Director of Product Management * CrossFunctional Team Leader * Developer of Product Visions and Strategies
Industry Computer Networking
Experience
LiveVox May 2014 - Present
Independent Contractor October 2013 - April 2014
Cisco Systems, Inc. January 2011 - October 2013
Cisco Systems October 2005 - January 2011
Cisco Systems December 2000 - October 2005
Cisco Systems April 1999 - December 2000
Skills
Cisco Technologies, Unified Communications, Product Management, Product Marketing, Video Conferencing, Networking, IP, Cross-functional Team..., Enterprise Software, VPN, Cisco Call Manager, Network Architecture, Cloud Computing, SaaS, Go-to-market Strategy, VoIP, SIP, Wireless, Software Project..., Product Road Mapping, Collaborative Problem..., Product Lifecycle..., Communication Skills, Partner Management, Vendor Management, Product Innovation, Market Analysis, Competitive Analysis, Agile & Waterfall..., Written & Oral..., Customer Engagement, Product Forecasting, Product Requirements, Product Strategies, Telepresence, Agile Methodologies, Strategic Partnerships, OEM Management
Education
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts (B.A.), Biochemistry and Molecular Biology
LiveVox May 2014 - Present
Independent Contractor October 2013 - April 2014
Cisco Systems, Inc. January 2011 - October 2013
Cisco Systems October 2005 - January 2011
Cisco Systems December 2000 - October 2005
Cisco Systems April 1999 - December 2000
Skills
Cisco Technologies, Unified Communications, Product Management, Product Marketing, Video Conferencing, Networking, IP, Cross-functional Team..., Enterprise Software, VPN, Cisco Call Manager, Network Architecture, Cloud Computing, SaaS, Go-to-market Strategy, VoIP, SIP, Wireless, Software Project..., Product Road Mapping, Collaborative Problem..., Product Lifecycle..., Communication Skills, Partner Management, Vendor Management, Product Innovation, Market Analysis, Competitive Analysis, Agile & Waterfall..., Written & Oral..., Customer Engagement, Product Forecasting, Product Requirements, Product Strategies, Telepresence, Agile Methodologies, Strategic Partnerships, OEM Management
Education
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts (B.A.), Biochemistry and Molecular Biology
Monica Dempsey's LiveVox Experience February 2006 - May 2012
Job Independent Sales Contractor Financial Services, Real Estate, and BPO markets
Industry Financial Services
Experience
Independent Contractor August 2012 - Present
LiveVox February 2006 - May 2012
CR Software Inc August 2003 - August 2005
First Data April 1995 - August 2003
Infogroup 1994 - 1995
Central States Indemnity 1991 - 1994
Skills
Solution Selling, Strategy, New Business Development, Account Management, Real Estate Transactions, Leadership, Real Estate, Sales Operations, Vendor Management, Call Centers, B2B, Sales, Salesforce.com, Team Building, Commercial Real Estate, Call Center, Process Improvement, Contract Negotiation, CRM, Strategic Planning, Customer Service, Management, Sales Process, Customer Satisfaction, Negotiation, Team Leadership, Selling, Cross-functional Team..., Direct Sales, Product Management, Customer Experience, Customer Relations, IVR, Project Management, Strategic Partnerships, Enterprise Software, Professional Services, Consultative Selling
Education
Bellevue University 2003 — 2006
Business
Elkhorn Sr High 1986 — 1989
burke high school
Independent Contractor August 2012 - Present
LiveVox February 2006 - May 2012
CR Software Inc August 2003 - August 2005
First Data April 1995 - August 2003
Infogroup 1994 - 1995
Central States Indemnity 1991 - 1994
Skills
Solution Selling, Strategy, New Business Development, Account Management, Real Estate Transactions, Leadership, Real Estate, Sales Operations, Vendor Management, Call Centers, B2B, Sales, Salesforce.com, Team Building, Commercial Real Estate, Call Center, Process Improvement, Contract Negotiation, CRM, Strategic Planning, Customer Service, Management, Sales Process, Customer Satisfaction, Negotiation, Team Leadership, Selling, Cross-functional Team..., Direct Sales, Product Management, Customer Experience, Customer Relations, IVR, Project Management, Strategic Partnerships, Enterprise Software, Professional Services, Consultative Selling
Education
Bellevue University 2003 — 2006
Business
Elkhorn Sr High 1986 — 1989
burke high school
Patrick Forlanda Patrick Forlanda's LiveVox Experience August 2014 - December 2014
Job Warehouse Specialist and Freelance Wrtier
Industry Retail
Experience
LiveVox August 2014 - December 2014
Halted Specialties Co September 2007 - August 2014
Mountz Inc. 2006 - 2007
Best Buy 2004 - 2006
Toys R Us 2002 - 2004
Skills
Warehouse Management, Shipping & Receiving, Writing, Social Media, Video Games, Technical Support, Technical Writing, Screenwriting, Video Production, Video Editing, Videography, Audio Engineering, Audio Editing, Audio Post Production, Management, Inventory Control, Inventory Management, Retail Sales, Retail, Customer Service, Comedy, Customer Support, Logistics, Logistics Management, Truck Driving, Forklift Operation, Leadership, Team Leadership, Creative Writing, Pop Culture, Planograms, Phone Etiquette, Phone Manner, Shipping, International Shipping, UPS Shipping, fedex shipping, dhl shipping, usps shipping, Television, Film Production, Blogging, Film, Social Networking, Facebook, Microsoft Office
Education
San Jose State University 2010 — 2012
Radio Television and Film, Writing, Producing, and Audio/Video Editing.
De Anza College 2006 — 2010
Writing and Literature
LiveVox August 2014 - December 2014
Halted Specialties Co September 2007 - August 2014
Mountz Inc. 2006 - 2007
Best Buy 2004 - 2006
Toys R Us 2002 - 2004
Skills
Warehouse Management, Shipping & Receiving, Writing, Social Media, Video Games, Technical Support, Technical Writing, Screenwriting, Video Production, Video Editing, Videography, Audio Engineering, Audio Editing, Audio Post Production, Management, Inventory Control, Inventory Management, Retail Sales, Retail, Customer Service, Comedy, Customer Support, Logistics, Logistics Management, Truck Driving, Forklift Operation, Leadership, Team Leadership, Creative Writing, Pop Culture, Planograms, Phone Etiquette, Phone Manner, Shipping, International Shipping, UPS Shipping, fedex shipping, dhl shipping, usps shipping, Television, Film Production, Blogging, Film, Social Networking, Facebook, Microsoft Office
Education
San Jose State University 2010 — 2012
Radio Television and Film, Writing, Producing, and Audio/Video Editing.
De Anza College 2006 — 2010
Writing and Literature
Matthew Botts's LiveVox Experience October 2012 - January 2015
Job Project Manager Operations Excellence at Kodiak Networks
Industry Information Technology and Services
Experience
Kodiak Networks February 2015 - Present
LiveVox October 2012 - January 2015
Line2 January 2012 - July 2012
Line2 July 2011 - January 2012
Proxix Solutions, Inc. July 2007 - May 2011
Law Offices of Hinton, Alfert, and Sumner June 2006 - July 2007
University of Oregon June 2004 - September 2005
Skills
Troubleshooting, Cloud Computing, Customer Service, Microsoft Excel, Microsoft Office, Telecommunications, Technical Support, Project Management, Public Speaking, Microsoft Word, Help Desk Support, Databases, Data Analysis, Management, Salesforce.com, Market Research, Analysis, Account Management, Sales, Windows, Access, Networking, VoIP, Call Centers, Strategy, Leadership, SaaS, IaaS, Product Management, CRM, Process Improvement, Vendor Management, Strategic Planning, Wireless
Education
University of Oregon 2002 — 2006
Bachelor of Science (B.S.), Political Science, History
University of San Francisco School of Law 2008 — 2010
Legal
Kodiak Networks February 2015 - Present
LiveVox October 2012 - January 2015
Line2 January 2012 - July 2012
Line2 July 2011 - January 2012
Proxix Solutions, Inc. July 2007 - May 2011
Law Offices of Hinton, Alfert, and Sumner June 2006 - July 2007
University of Oregon June 2004 - September 2005
Skills
Troubleshooting, Cloud Computing, Customer Service, Microsoft Excel, Microsoft Office, Telecommunications, Technical Support, Project Management, Public Speaking, Microsoft Word, Help Desk Support, Databases, Data Analysis, Management, Salesforce.com, Market Research, Analysis, Account Management, Sales, Windows, Access, Networking, VoIP, Call Centers, Strategy, Leadership, SaaS, IaaS, Product Management, CRM, Process Improvement, Vendor Management, Strategic Planning, Wireless
Education
University of Oregon 2002 — 2006
Bachelor of Science (B.S.), Political Science, History
University of San Francisco School of Law 2008 — 2010
Legal
Patrick Marcacci's LiveVox Experience August 2014 - June 2015
Job Software Consultant
Industry Information Technology and Services
Experience
Tin Roof Software June 2015 - Present
LiveVox August 2014 - June 2015
PodPonics, LLC April 2014 - June 2014
Marksmanship Club at Georgia Tech January 2014 - May 2014
Georgia Institute of Technology August 2013 - May 2014
Georgia Institute of Technology January 2012 - May 2014
US House of Representatives Office of Rob Woodall January 2013 - April 2013
Gwinnett School of Mathematics, Science and Technology August 2011 - December 2012
Video Quest Productions January 2008 - December 2012
Emtec Inc. June 2011 - August 2011
Skills
Microsoft Office, Research, Public Speaking, PowerPoint, Data Analysis, Editing, Microsoft Word, Politics, Statistics, Report Writing, Python, Java, Adobe Creative Suite, Spanish, Public Policy, Leadership, Technical Writing, Microsoft Excel, Information Technology, Debate, Mandarin, Autodesk Software, Government, Public Relations, Fundraising, Photoshop, HTML, Programming, Policy Analysis, Salesforce.com, Troubleshooting, Client Services, Cloud Computing
Education
Georgia Institute of Technology 2011 — 2014
Bachelor of Science (B.S.), History, Technology, and Society
Shanghai Jiao Tong University 2013 — 2013
Minor in Chinese, Language for Business and Technology
Gwinnett School of Mathematics, Science and Technology 2007 — 2011
High School Diploma, Emerging Technologies
Tin Roof Software June 2015 - Present
LiveVox August 2014 - June 2015
PodPonics, LLC April 2014 - June 2014
Marksmanship Club at Georgia Tech January 2014 - May 2014
Georgia Institute of Technology August 2013 - May 2014
Georgia Institute of Technology January 2012 - May 2014
US House of Representatives Office of Rob Woodall January 2013 - April 2013
Gwinnett School of Mathematics, Science and Technology August 2011 - December 2012
Video Quest Productions January 2008 - December 2012
Emtec Inc. June 2011 - August 2011
Skills
Microsoft Office, Research, Public Speaking, PowerPoint, Data Analysis, Editing, Microsoft Word, Politics, Statistics, Report Writing, Python, Java, Adobe Creative Suite, Spanish, Public Policy, Leadership, Technical Writing, Microsoft Excel, Information Technology, Debate, Mandarin, Autodesk Software, Government, Public Relations, Fundraising, Photoshop, HTML, Programming, Policy Analysis, Salesforce.com, Troubleshooting, Client Services, Cloud Computing
Education
Georgia Institute of Technology 2011 — 2014
Bachelor of Science (B.S.), History, Technology, and Society
Shanghai Jiao Tong University 2013 — 2013
Minor in Chinese, Language for Business and Technology
Gwinnett School of Mathematics, Science and Technology 2007 — 2011
High School Diploma, Emerging Technologies
Brendan O'Gara Brendan O'Gara's LiveVox Experience March 2010 - April 2013
Job Account Executive at Randstad
Industry Information Technology and Services
Experience
Randstad March 2015 - Present
ZeroCater August 2014 - January 2015
Demandforce, an Intuit Company December 2013 - July 2014
Identified May 2013 - July 2013
LiveVox March 2010 - April 2013
Town School for Boys February 2009 - April 2010
Equinox Fitness January 2010 - March 2010
Patten / Monfredini March 2009 - August 2009
Hotel Vitale February 2005 - February 2009
Joie de Vivre Hospitality 2005 - February 2009
Skills
Marketing, Call Center, Customer Experience, Account Management, Salesforce.com, Vendor Management, Lead Generation, Operations Management, Business Development, Team Leadership, New Business Development, Team Building, Sales, BPO, Customer Satisfaction
Education
Merrimack College 2000 — 2004
Bachelor of Science (BS), Marketing
Saint Ignatius College Prep. 1996 — 2000
Randstad March 2015 - Present
ZeroCater August 2014 - January 2015
Demandforce, an Intuit Company December 2013 - July 2014
Identified May 2013 - July 2013
LiveVox March 2010 - April 2013
Town School for Boys February 2009 - April 2010
Equinox Fitness January 2010 - March 2010
Patten / Monfredini March 2009 - August 2009
Hotel Vitale February 2005 - February 2009
Joie de Vivre Hospitality 2005 - February 2009
Skills
Marketing, Call Center, Customer Experience, Account Management, Salesforce.com, Vendor Management, Lead Generation, Operations Management, Business Development, Team Leadership, New Business Development, Team Building, Sales, BPO, Customer Satisfaction
Education
Merrimack College 2000 — 2004
Bachelor of Science (BS), Marketing
Saint Ignatius College Prep. 1996 — 2000
Kelly Dickinson Kelly Dickinson's LiveVox Experience June 2011 - June 2012
Job
Industry Telecommunications
Experience
TEC Integration June 2012 - May 2013
LiveVox June 2011 - June 2012
Event It January 2011 - July 2011
Rock Bottom Restaurant & Brewery January 2011 - June 2011
Colorado Pure Distilling February 2010 - September 2010
Colorado Pure Distilling January 2010 - September 2010
TallGrass Spa October 2009 - January 2010
Russell & Herder January 2003 - January 2005
Skills
Telecommunications, Direct Sales, Solution Selling, Salesforce.com, Sales
Education
Central Lakes College 2002 — 2011
Central Lakes College-Brainerd 2004 — 2005
Real Estate
TEC Integration June 2012 - May 2013
LiveVox June 2011 - June 2012
Event It January 2011 - July 2011
Rock Bottom Restaurant & Brewery January 2011 - June 2011
Colorado Pure Distilling February 2010 - September 2010
Colorado Pure Distilling January 2010 - September 2010
TallGrass Spa October 2009 - January 2010
Russell & Herder January 2003 - January 2005
Skills
Telecommunications, Direct Sales, Solution Selling, Salesforce.com, Sales
Education
Central Lakes College 2002 — 2011
Central Lakes College-Brainerd 2004 — 2005
Real Estate
Chris Rieple Chris Rieple's LiveVox Experience November 2010 - August 2013
Job Executive Vice President
Industry Telecommunications
Experience
CallEvo/Telformance September 2013 - Present
LiveVox November 2010 - August 2013
TelStar - (Formerly TouchStar Dial On Demand) January 2010 - October 2010
TouchStar Software Corporation (Acquired Q4 2009) 2006 - 2009
MeetingOne 2005 - 2006
Landiscor Aerial Information - Denver 2004 - 2005
Trendex 2001 - 2003
Skills
Executive Sales..., Cloud Communications, Strategic Planning, Sales, Forecasting, Leadership, Management, SEO, CRM, Salesforce.com, Mergers & Aquisitions, Revenue Forecasting, Revenue Enhancement, Leading Change, Change Management, International Sales, Sales Process, New Business Development, Telecommunications, VoIP, Cloud Computing, Databases, Business Networking, Enterprise Technology..., Emerging Technologies, SaaS, Speech Analytics, Telephony, Marketing Strategy, Marketing Communications, Emerging Markets, Sales Management, Call Centers, Strategic Partnerships, IVR, ACD, Mergers & Acquisitions, Solution Selling, Unified Communications, Outsourcing, Channel Partners, Business Development, Contact Centers, Enterprise Software, Direct Sales, Lead Generation, Professional Services, Operations Management, Sales Presentations, Start-ups
Education
Colorado State University
BA, Liberal Arts/Economics
Regis University
Master of Science (MS), Organizational Leadership
CallEvo/Telformance September 2013 - Present
LiveVox November 2010 - August 2013
TelStar - (Formerly TouchStar Dial On Demand) January 2010 - October 2010
TouchStar Software Corporation (Acquired Q4 2009) 2006 - 2009
MeetingOne 2005 - 2006
Landiscor Aerial Information - Denver 2004 - 2005
Trendex 2001 - 2003
Skills
Executive Sales..., Cloud Communications, Strategic Planning, Sales, Forecasting, Leadership, Management, SEO, CRM, Salesforce.com, Mergers & Aquisitions, Revenue Forecasting, Revenue Enhancement, Leading Change, Change Management, International Sales, Sales Process, New Business Development, Telecommunications, VoIP, Cloud Computing, Databases, Business Networking, Enterprise Technology..., Emerging Technologies, SaaS, Speech Analytics, Telephony, Marketing Strategy, Marketing Communications, Emerging Markets, Sales Management, Call Centers, Strategic Partnerships, IVR, ACD, Mergers & Acquisitions, Solution Selling, Unified Communications, Outsourcing, Channel Partners, Business Development, Contact Centers, Enterprise Software, Direct Sales, Lead Generation, Professional Services, Operations Management, Sales Presentations, Start-ups
Education
Colorado State University
BA, Liberal Arts/Economics
Regis University
Master of Science (MS), Organizational Leadership
Jason McKoy Jason McKoy's LiveVox Experience October 2014 - Present
Job Project Manager at LiveVox
Industry Information Technology and Services
Experience
LiveVox October 2014 - Present
The Reynolds and Reynolds Company / Xtream Service July 2010 - January 2015
Hewlett-Packard February 2004 - July 2010
Noble Systems 2002 - 2004
Skills
Project Management, Microsoft SQL Server, IT Service Management, IT Operations, LAN-WAN, Resource Management, Team Management, Vendor Management, Strategic Planning, Key Account Development, T1, Managing Database, Telco, IVR, TTS, QS9000, 6S, Automotive Electronics, Automotive Sales..., System Deployment, Data Center, Testing, Integration, Customer Service, Account Management
Education
Gordon College (GA) 1992 — 1994
LiveVox October 2014 - Present
The Reynolds and Reynolds Company / Xtream Service July 2010 - January 2015
Hewlett-Packard February 2004 - July 2010
Noble Systems 2002 - 2004
Skills
Project Management, Microsoft SQL Server, IT Service Management, IT Operations, LAN-WAN, Resource Management, Team Management, Vendor Management, Strategic Planning, Key Account Development, T1, Managing Database, Telco, IVR, TTS, QS9000, 6S, Automotive Electronics, Automotive Sales..., System Deployment, Data Center, Testing, Integration, Customer Service, Account Management
Education
Gordon College (GA) 1992 — 1994
John McNamara's LiveVox Experience 2008 - June 2014
Job
Industry Government Administration
Experience
Consumer Financial Protection Bureau July 2014 - Present
LiveVox 2008 - June 2014
Fidelis Recovery Solutions, Inc. February 2008 - January 2013
Fidelis Recovery Solutions June 2006 - February 2008
Asset Management Outsourcing, Inc. 2004 - 2006
United Recovery Systems, LP 2003 - 2004
Nationwide Credit, Inc. 2001 - 2003
Nationwide Credit, Inc. 1999 - 2001
First Data Corporation June 1996 - June 1999
American Creditors Bureau 1989 - 1996
Skills
Call Center, Credit, Operations Management, Strategic Planning, Forecasting, Team Building, New Business Development, Process Improvement, Team Leadership, Portfolio Management, Risk Management, Vendor Management, IT Outsourcing, Outsourcing, BPO, Sales Management, Executive Management, Negotiation, Management, Financial Services, Credit Cards, Account Management, Leadership, Loans, Compliance Management..., Business Strategy, Business Analysis, Business Development, Contract Negotiation, Call Centers, Salesforce.com, Banking, Sales, CRM, Direct Sales, Enterprise Software, Solution Selling, Strategic Partnerships, SaaS, Product Management, Cross-functional Team..., Customer Retention, Team Management, Entrepreneurship, Mergers & Acquisitions, Telecommunications, Analytics, Marketing, Customer Experience, Start-ups
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2003
BBA, Finance
The University of Kansas 1977 — 1982
Kennesaw State University - Michael J. Coles College of Business
Master of Business Administration (MBA), 4.0
Rockhurst High School
Consumer Financial Protection Bureau July 2014 - Present
LiveVox 2008 - June 2014
Fidelis Recovery Solutions, Inc. February 2008 - January 2013
Fidelis Recovery Solutions June 2006 - February 2008
Asset Management Outsourcing, Inc. 2004 - 2006
United Recovery Systems, LP 2003 - 2004
Nationwide Credit, Inc. 2001 - 2003
Nationwide Credit, Inc. 1999 - 2001
First Data Corporation June 1996 - June 1999
American Creditors Bureau 1989 - 1996
Skills
Call Center, Credit, Operations Management, Strategic Planning, Forecasting, Team Building, New Business Development, Process Improvement, Team Leadership, Portfolio Management, Risk Management, Vendor Management, IT Outsourcing, Outsourcing, BPO, Sales Management, Executive Management, Negotiation, Management, Financial Services, Credit Cards, Account Management, Leadership, Loans, Compliance Management..., Business Strategy, Business Analysis, Business Development, Contract Negotiation, Call Centers, Salesforce.com, Banking, Sales, CRM, Direct Sales, Enterprise Software, Solution Selling, Strategic Partnerships, SaaS, Product Management, Cross-functional Team..., Customer Retention, Team Management, Entrepreneurship, Mergers & Acquisitions, Telecommunications, Analytics, Marketing, Customer Experience, Start-ups
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2003
BBA, Finance
The University of Kansas 1977 — 1982
Kennesaw State University - Michael J. Coles College of Business
Master of Business Administration (MBA), 4.0
Rockhurst High School
Andrew McAllister Andrew McAllister's LiveVox Experience December 2013 - August 2014
Job Sr. IT Operations Architect at MuleSoft Inc, Technology Enthusiast, Creative Problem Solver and Curious Soul.
Industry Telecommunications
Experience
MuleSoft Inc September 2014 - Present
LiveVox December 2013 - August 2014
LiveVox January 2013 - December 2013
BrightSource Energy, Inc. January 2012 - January 2013
San Francisco Ballet November 2008 - February 2012
McAllister Technical Services May 2007 - October 2008
North Idaho College 2006 - 2008
Skills
Active Directory, System Administration, Network Security, Group Policy, CCNA, IIS, VMware Infrastructure, Storage Area Networks, A+ Certified, Firewall Management, SaaS, Network Infrastructure..., Disaster Recovery, Amazon Web Services..., Process Automation, Project Management, Microsoft Exchange, Office 365, Google Apps, Firewalls, DHCP, DNS, VPN, Virtualization, SAN, Microsoft SQL Server, Servers, VMware
Education
North Idaho College 2006 — 2008
A.A.S, Information Technology
Beshara School 2004 — 2006
self, Esoteric Education
MuleSoft Inc September 2014 - Present
LiveVox December 2013 - August 2014
LiveVox January 2013 - December 2013
BrightSource Energy, Inc. January 2012 - January 2013
San Francisco Ballet November 2008 - February 2012
McAllister Technical Services May 2007 - October 2008
North Idaho College 2006 - 2008
Skills
Active Directory, System Administration, Network Security, Group Policy, CCNA, IIS, VMware Infrastructure, Storage Area Networks, A+ Certified, Firewall Management, SaaS, Network Infrastructure..., Disaster Recovery, Amazon Web Services..., Process Automation, Project Management, Microsoft Exchange, Office 365, Google Apps, Firewalls, DHCP, DNS, VPN, Virtualization, SAN, Microsoft SQL Server, Servers, VMware
Education
North Idaho College 2006 — 2008
A.A.S, Information Technology
Beshara School 2004 — 2006
self, Esoteric Education
Joseph Heinen's LiveVox Experience October 2014 - Present
Job Marketing executive, passionate about #custserv software / Cloud
Industry Computer Software
Experience
LiveVox October 2014 - Present
AudioCodes June 2013 - August 2014
JHeinen Marketing Services November 2012 - June 2013
Genesys September 1996 - November 2012
Bank of America 1979 - 1994
Skills
Customer Experience..., CRM, Sales Enablement, Analyst Relations, Start-up Environment, Success Stories, Customer Advisory Boards, Go-to-market Strategy, Customer Engagement, Thought Leadership, Public Relations, B2B Marketing
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing
Notre Dame de Namur University
B.Sc., Business Administration
LiveVox October 2014 - Present
AudioCodes June 2013 - August 2014
JHeinen Marketing Services November 2012 - June 2013
Genesys September 1996 - November 2012
Bank of America 1979 - 1994
Skills
Customer Experience..., CRM, Sales Enablement, Analyst Relations, Start-up Environment, Success Stories, Customer Advisory Boards, Go-to-market Strategy, Customer Engagement, Thought Leadership, Public Relations, B2B Marketing
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing
Notre Dame de Namur University
B.Sc., Business Administration
Ken Conrad's LiveVox Experience October 2011 - August 2014
Job Regional Manager at Genesys
Industry Information Technology and Services
Experience
Genesys August 2014 - Present
LiveVox October 2011 - August 2014
Genesys May 2011 - October 2011
Genesys September 2004 - May 2011
Genesys February 2000 - September 2004
Intervoice-Brite September 1996 - February 2000
Via Christi Health June 1990 - September 1996
Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI
Education
Friends University 1995 — 1997
Master of Science, Management Information Systems
Emporia State University 1986 — 1988
Bachelor of Science, Biology, Education
Genesys August 2014 - Present
LiveVox October 2011 - August 2014
Genesys May 2011 - October 2011
Genesys September 2004 - May 2011
Genesys February 2000 - September 2004
Intervoice-Brite September 1996 - February 2000
Via Christi Health June 1990 - September 1996
Skills
Scope Management, Process Improvement, Project Planning, Agile Project Management, Genesys, Risk Management, MS Project, Change Management, Stakeholder Management, Portfolio Management, Cost Management, MIS, Communications..., Requirements Management, Scheduling, Time Management, Call Center, IVR, SaaS, Telecommunications, Service Delivery, Program Management, PMP, Team Management, Consultancy, Process Engineering, Team Leadership, Solution Design, Vendor Management, Software Project..., Business Analysis, Business Process, Pre-sales, Business Process..., RFP, Product Management, Quality Assurance, Project Implementation, Requirements Analysis, Integration, Visio, PMO, Customer Relations, Customer Experience, IT Service Management, Call Centers, Testing, Professional Services, Project Management, CTI
Education
Friends University 1995 — 1997
Master of Science, Management Information Systems
Emporia State University 1986 — 1988
Bachelor of Science, Biology, Education
Jared Davies Jared Davies's LiveVox Experience May 2013 - Present
Job Client Fulfillment Specialist at LiveVox
Industry Telecommunications
Experience
LiveVox May 2013 - Present
Skills
Customer Service, Call Center, Salesforce.com, Microsoft Office, Team Building, Microsoft Excel, Call Centers, Team Leadership, Troubleshooting, Telecommunications, Windows, Leadership, Management, Team Management, Customer Satisfaction, Process Improvement
Education
Georgia Institute of Technology 2006 — 2010
BS, Civil Engineering
LiveVox May 2013 - Present
Skills
Customer Service, Call Center, Salesforce.com, Microsoft Office, Team Building, Microsoft Excel, Call Centers, Team Leadership, Troubleshooting, Telecommunications, Windows, Leadership, Management, Team Management, Customer Satisfaction, Process Improvement
Education
Georgia Institute of Technology 2006 — 2010
BS, Civil Engineering
Ivan Gurgutov Ivan Gurgutov's LiveVox Experience September 2011 - Present
Job Project Coordinators Manager at LiveVox
Industry Information Technology and Services
Experience
LiveVox September 2011 - Present
LiveVox April 2009 - September 2011
LiveVox April 2009 - January 2010
CVTracer Software April 2007 - April 2009
AMERICAN TRANS-FREIGHT November 2006 - April 2007
ABInBev March 2006 - June 2006
AbInBev 2005 - 2006
BRILLIANT INVEST CO 2004 - 2005
BRILLIANT INVEST CO 2001 - 2004
Skills
Microsoft Office, HTML, PHP, Internet Explorer, Microsoft SQL Server, Firefox, XP, Windows Vista, Photoshop, Google Chrome, Call Center, Salesforce.com, Customer Service, Project Management, Troubleshooting, Team Leadership, Process Improvement, SQL, Windows, Microsoft Excel, Cloud Computing, Leadership, Call Centers, Vendor Management, Management
Education
Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi' 2002 — 2003
Master, Finance
Yugo-zapaden universitet 'Neofit Rilski' 1997 — 2001
Bachelor, Business Administration
RUSSIAN LANGUAGE SCHOOL - Plovdiv, Bulgaria 1991 — 1995
High School, Foreign language High School
LiveVox September 2011 - Present
LiveVox April 2009 - September 2011
LiveVox April 2009 - January 2010
CVTracer Software April 2007 - April 2009
AMERICAN TRANS-FREIGHT November 2006 - April 2007
ABInBev March 2006 - June 2006
AbInBev 2005 - 2006
BRILLIANT INVEST CO 2004 - 2005
BRILLIANT INVEST CO 2001 - 2004
Skills
Microsoft Office, HTML, PHP, Internet Explorer, Microsoft SQL Server, Firefox, XP, Windows Vista, Photoshop, Google Chrome, Call Center, Salesforce.com, Customer Service, Project Management, Troubleshooting, Team Leadership, Process Improvement, SQL, Windows, Microsoft Excel, Cloud Computing, Leadership, Call Centers, Vendor Management, Management
Education
Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi' 2002 — 2003
Master, Finance
Yugo-zapaden universitet 'Neofit Rilski' 1997 — 2001
Bachelor, Business Administration
RUSSIAN LANGUAGE SCHOOL - Plovdiv, Bulgaria 1991 — 1995
High School, Foreign language High School
Robert Kenneth Clampett Robert Kenneth Clampett's LiveVox Experience August 2015 - Present
Job Manager of Business Analytics at LiveVox
Industry Sports
Experience
LiveVox August 2015 - Present
Yahoo! September 2011 - Present
LiveVox June 2014 - August 2015
LiveVox May 2011 - June 2014
iTicketBid January 2011 - April 2011
Scout.com November 2008 - March 2011
Sigma Phi Epsilon January 2010 - December 2010
Fox Sports Net September 2006 - June 2008
Vootage September 2006 - December 2006
Skills
Data Analysis, Statistics, Social Media, Analytics, Blogging, Social Media Marketing, Salesforce.com, Marketing, Research, Project Management, Facebook, Editing, Photoshop, Sports, Marketing Strategy, Leadership, HTML, New Media, Microsoft Office, Public Relations, Video Production, Cheesecakes, Jokes, House Music
Education
University of California, Berkeley 2007 — 2010
B.A., Statistics
Eagle Rock
JMHS
LiveVox August 2015 - Present
Yahoo! September 2011 - Present
LiveVox June 2014 - August 2015
LiveVox May 2011 - June 2014
iTicketBid January 2011 - April 2011
Scout.com November 2008 - March 2011
Sigma Phi Epsilon January 2010 - December 2010
Fox Sports Net September 2006 - June 2008
Vootage September 2006 - December 2006
Skills
Data Analysis, Statistics, Social Media, Analytics, Blogging, Social Media Marketing, Salesforce.com, Marketing, Research, Project Management, Facebook, Editing, Photoshop, Sports, Marketing Strategy, Leadership, HTML, New Media, Microsoft Office, Public Relations, Video Production, Cheesecakes, Jokes, House Music
Education
University of California, Berkeley 2007 — 2010
B.A., Statistics
Eagle Rock
JMHS
Fernando Farfán Fernando Farfán's LiveVox Experience March 2008 - Present
Job SW Engineer
Industry Telecommunications
Experience
Livevox March 2008 - Present
Bank of Santander April 2007 - March 2008
Simitel August 2003 - April 2007
Universidad Autonoma de Tlaxcala 1998 - 2003
Skills
VoIP, VoiceXML, IVR, Banking, Debt Collection, Entertainment, Social Networking, Java, Linux, XML, PHP, JavaScript, HTML, Perl, SIP, Telecommunications, Call Center, C++, Software Development, MySQL, Windows, CTI, SQL, C, Telephony, Unix, J2EE, Eclipse, Web Services, Speech Recognition, JSP, Software Engineering, TTS, AJAX, Web Development, Databases, Tomcat, UML, Programming, Vxml, Grails, Asterisk, XSLT, Cloud Computing, Web Applications, jQuery, Spring, VXML, Scrum, Software Project...
Education
Universidad Autónoma de Tlaxcala 1998 — 2003
bachelor, Cumputer Engineer
CBTIS 212 1995 — 1998
Technical, Accounting and Computer Science
Livevox March 2008 - Present
Bank of Santander April 2007 - March 2008
Simitel August 2003 - April 2007
Universidad Autonoma de Tlaxcala 1998 - 2003
Skills
VoIP, VoiceXML, IVR, Banking, Debt Collection, Entertainment, Social Networking, Java, Linux, XML, PHP, JavaScript, HTML, Perl, SIP, Telecommunications, Call Center, C++, Software Development, MySQL, Windows, CTI, SQL, C, Telephony, Unix, J2EE, Eclipse, Web Services, Speech Recognition, JSP, Software Engineering, TTS, AJAX, Web Development, Databases, Tomcat, UML, Programming, Vxml, Grails, Asterisk, XSLT, Cloud Computing, Web Applications, jQuery, Spring, VXML, Scrum, Software Project...
Education
Universidad Autónoma de Tlaxcala 1998 — 2003
bachelor, Cumputer Engineer
CBTIS 212 1995 — 1998
Technical, Accounting and Computer Science
Raghuram M Raghuram M's LiveVox Experience May 2013 - Present
Job Sr. Software Engineer at Livevox Inc.
Industry Information Technology and Services
Experience
LiveVox May 2013 - Present
CallidusCloud November 2011 - October 2012
Apple June 2011 - November 2011
Software AG April 2008 - November 2011
Software AG 2008 - 2011
IBM November 2006 - April 2008
Skills
REST, Spring, Hibernate 3.1, CXF, Java, SOA, OSGi, JUnit, JMS, Hibernate, Web Services, JDBC, Ant, Servlets, Cloud Computing, Integration, Java Enterprise Edition
Education
Chennai Mathematical Institute, Chennai 2003 — 2005
MSc, Computer Science
Bangalore University 1997 — 2001
BE, Computer Science
LiveVox May 2013 - Present
CallidusCloud November 2011 - October 2012
Apple June 2011 - November 2011
Software AG April 2008 - November 2011
Software AG 2008 - 2011
IBM November 2006 - April 2008
Skills
REST, Spring, Hibernate 3.1, CXF, Java, SOA, OSGi, JUnit, JMS, Hibernate, Web Services, JDBC, Ant, Servlets, Cloud Computing, Integration, Java Enterprise Edition
Education
Chennai Mathematical Institute, Chennai 2003 — 2005
MSc, Computer Science
Bangalore University 1997 — 2001
BE, Computer Science
Greg Clapp Greg Clapp's LiveVox Experience March 2014 - March 2015
Job VP of Sales
Industry Telecommunications
Experience
LiveVox March 2014 - March 2015
LiveVox August 2011 - March 2014
LiveVox January 2010 - August 2011
Livevox May 2006 - January 2010
Clear Channel Radio September 2002 - April 2006
Dotcast February 1999 - July 2001
Avnet Electronics August 1998 - February 1999
Skills
Salesforce.com, Telecommunications, SaaS, Solution Selling, Cloud Computing, VoIP, Account Management, Direct Sales, New Business Development, Call Center, Sales Management, Call Centers, Selling, Sales, IVR, Mobile Devices, Start-ups, Business Development, Strategic Planning, Product Management, Leadership, Strategic Partnerships, Outsourcing, CRM, Wireless, Enterprise Software, Executive Management, Management, Vendor Management, Strategy, Sales Process, SIP, Telephony, B2B, Professional Services, Lead Generation, Data Center, Sales Operations, Channel Partners, Managed Services, Unified Communications, Customer Experience, Go-to-market Strategy, Product Marketing, Business Alliances, Team Building, Process Improvement, Negotiation, Marketing, Marketing Strategy
Education
California Polytechnic State University-San Luis Obispo 1991 — 1996
B.S.
LiveVox March 2014 - March 2015
LiveVox August 2011 - March 2014
LiveVox January 2010 - August 2011
Livevox May 2006 - January 2010
Clear Channel Radio September 2002 - April 2006
Dotcast February 1999 - July 2001
Avnet Electronics August 1998 - February 1999
Skills
Salesforce.com, Telecommunications, SaaS, Solution Selling, Cloud Computing, VoIP, Account Management, Direct Sales, New Business Development, Call Center, Sales Management, Call Centers, Selling, Sales, IVR, Mobile Devices, Start-ups, Business Development, Strategic Planning, Product Management, Leadership, Strategic Partnerships, Outsourcing, CRM, Wireless, Enterprise Software, Executive Management, Management, Vendor Management, Strategy, Sales Process, SIP, Telephony, B2B, Professional Services, Lead Generation, Data Center, Sales Operations, Channel Partners, Managed Services, Unified Communications, Customer Experience, Go-to-market Strategy, Product Marketing, Business Alliances, Team Building, Process Improvement, Negotiation, Marketing, Marketing Strategy
Education
California Polytechnic State University-San Luis Obispo 1991 — 1996
B.S.
Fabrice Della Mea Fabrice Della Mea's LiveVox Experience September 2014 - Present
Job VP, Product Management & Business Solutions at Livevox
Industry Computer Software
Experience
LiveVox September 2014 - Present
LiveVox June 2014 - September 2014
LiveVox January 2014 - June 2014
Cisco Systems June 2011 - November 2013
Genesys April 2007 - June 2011
Genesys March 2006 - April 2007
Genesys April 2004 - March 2006
Genesys May 2002 - April 2004
Genesys September 2000 - May 2002
Alcatel-Lucent January 1999 - September 2000
Education
University of Pennsylvania - The Wharton School 2008 — 2010
Master of Business Administration (MBA), Management, Marketing, Finance
Ecole nationale supérieure des Télécommunications 1997 — 1999
Master of Science (MS), Mobile Communications
Institut supérieur d'Electronique de Paris 1994 — 1997
Master of Science (MS), Engineering & Telecommunications
Lycee Saint Louis 1992 — 1994
Bachelor of Science (BS), Math & Physics
LiveVox September 2014 - Present
LiveVox June 2014 - September 2014
LiveVox January 2014 - June 2014
Cisco Systems June 2011 - November 2013
Genesys April 2007 - June 2011
Genesys March 2006 - April 2007
Genesys April 2004 - March 2006
Genesys May 2002 - April 2004
Genesys September 2000 - May 2002
Alcatel-Lucent January 1999 - September 2000
Education
University of Pennsylvania - The Wharton School 2008 — 2010
Master of Business Administration (MBA), Management, Marketing, Finance
Ecole nationale supérieure des Télécommunications 1997 — 1999
Master of Science (MS), Mobile Communications
Institut supérieur d'Electronique de Paris 1994 — 1997
Master of Science (MS), Engineering & Telecommunications
Lycee Saint Louis 1992 — 1994
Bachelor of Science (BS), Math & Physics
Emma Halpin Emma Halpin's LiveVox Experience June 2009 - March 2010
Job at Listen360
Industry Computer Software
Experience
Listen360, Inc. February 2014 - Present
Fidelity Bank May 2013 - January 2014
Fidelity Bank March 2010 - May 2013
LiveVox June 2009 - March 2010
Georgia State University September 2005 - May 2009
Anthente International September 2008 - January 2009
Silverton Bank, N.A. May 2008 - August 2008
Skills
Email Marketing, Event Planning, Marketing Strategy, Marketing Communications, Marketing, Salesforce.com, Social Media Marketing, Direct Marketing, Strategic Planning, CRM, Market Research, Advertising, Sales, Email Marketing Software, Proposal Writing, Business Writing, ExactTarget, BusinessWise, Constant Contact, Drupal, Public Relations, Corporate Events, Trade Shows, Volunteering, Advertising Management, Customer Service, New Business Development, Press Releases, Blogging
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
BBA, Marketing
Centennial High School 1999 — 2003
High school diploma
Centennial High School 1999 — 2003
Listen360, Inc. February 2014 - Present
Fidelity Bank May 2013 - January 2014
Fidelity Bank March 2010 - May 2013
LiveVox June 2009 - March 2010
Georgia State University September 2005 - May 2009
Anthente International September 2008 - January 2009
Silverton Bank, N.A. May 2008 - August 2008
Skills
Email Marketing, Event Planning, Marketing Strategy, Marketing Communications, Marketing, Salesforce.com, Social Media Marketing, Direct Marketing, Strategic Planning, CRM, Market Research, Advertising, Sales, Email Marketing Software, Proposal Writing, Business Writing, ExactTarget, BusinessWise, Constant Contact, Drupal, Public Relations, Corporate Events, Trade Shows, Volunteering, Advertising Management, Customer Service, New Business Development, Press Releases, Blogging
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
BBA, Marketing
Centennial High School 1999 — 2003
High school diploma
Centennial High School 1999 — 2003
Bonnie McLellan Bonnie McLellan's LiveVox Experience July 2010 - August 2013
Job Application Sales Manager Customer Experience Solutions at Oracle
Industry Information Technology and Services
Experience
Oracle March 2015 - Present
SYNETY May 2014 - Present
NICE Systems August 2013 - Present
LiveVox July 2010 - August 2013
VFA January 2009 - July 2010
Genesys SoundBite Communications 2003 - January 2009
Genesys SoundBite Communications 2002 - 2003
Staples 2002 - 2002
Digitas 1998 - 2001
Equity/ Beacon Management 1993 - 1998
Skills
Enterprise Software, Global Sales Management, Contact Strategy, E-commerce Solutions, Strategic Planning, Channel Management, SaaS, Sales Operations, Brand Management, Cloud Technology, Business Innovation, New Business Development, Launching of New..., Web Strategy, Cloud Computing, Sales, Integrated Marketing, Strategy, Direct Sales, Channel Partners, Solution Selling, Marketing, CRM, Account Management, Strategic Partnerships, Lead Generation, E-commerce, Selling, Sales Process, Management, Sales Management, Call Centers, Go-to-market Strategy, Leadership, Business Development, Marketing Strategy, Telecommunications, Customer Retention, Multi-channel Marketing, Salesforce.com, Team Management, Product Launch, Business Process..., VoIP, Product Management, Start-ups, Business Administration
Education
Boston University - School of Management
Master of Business Administration
Cornell University
Bachelor of Science
Oracle March 2015 - Present
SYNETY May 2014 - Present
NICE Systems August 2013 - Present
LiveVox July 2010 - August 2013
VFA January 2009 - July 2010
Genesys SoundBite Communications 2003 - January 2009
Genesys SoundBite Communications 2002 - 2003
Staples 2002 - 2002
Digitas 1998 - 2001
Equity/ Beacon Management 1993 - 1998
Skills
Enterprise Software, Global Sales Management, Contact Strategy, E-commerce Solutions, Strategic Planning, Channel Management, SaaS, Sales Operations, Brand Management, Cloud Technology, Business Innovation, New Business Development, Launching of New..., Web Strategy, Cloud Computing, Sales, Integrated Marketing, Strategy, Direct Sales, Channel Partners, Solution Selling, Marketing, CRM, Account Management, Strategic Partnerships, Lead Generation, E-commerce, Selling, Sales Process, Management, Sales Management, Call Centers, Go-to-market Strategy, Leadership, Business Development, Marketing Strategy, Telecommunications, Customer Retention, Multi-channel Marketing, Salesforce.com, Team Management, Product Launch, Business Process..., VoIP, Product Management, Start-ups, Business Administration
Education
Boston University - School of Management
Master of Business Administration
Cornell University
Bachelor of Science
Dijana Steinmetz Dijana Steinmetz's LiveVox Experience December 2011 - Present
Job Account Manager
Industry Computer Software
Experience
LiveVox December 2011 - Present
Convoke Systems November 2008 - August 2011
Prudential CRES Commerial Real Estate August 2001 - October 2008
Virtual Learn February 2000 - July 2001
Drake Beam Morin 1997 - 2000
UMI Infostore 1994 - 1997
MicroDesign Resources 1993 - 1994
Skills
Client Relationship..., Office Administration, Creative Problem Solving, written and verbal..., Training, Cloud Computing, CRM, Customer Satisfaction, Project Management, Customer Service
Education
City College of San Francisco
LiveVox December 2011 - Present
Convoke Systems November 2008 - August 2011
Prudential CRES Commerial Real Estate August 2001 - October 2008
Virtual Learn February 2000 - July 2001
Drake Beam Morin 1997 - 2000
UMI Infostore 1994 - 1997
MicroDesign Resources 1993 - 1994
Skills
Client Relationship..., Office Administration, Creative Problem Solving, written and verbal..., Training, Cloud Computing, CRM, Customer Satisfaction, Project Management, Customer Service
Education
City College of San Francisco
Paolo Gesmundo Paolo Gesmundo's LiveVox Experience July 2012 - Present
Job Technical Support Manager at LiveVox
Industry Telecommunications
Experience
LiveVox July 2012 - Present
LiveVox December 2009 - July 2012
NCO Group 2006 - April 2008
NCO Group March 2006 - December 2006
TeleTech December 2005 - March 2006
Meralco Industrial Engineering Corporation August 2005 - December 2005
Skills
Cloud Computing, Troubleshooting, ACD, Avaya, IVR, SQL, Call Centers, Perl, Telephony, VoIP, Call Logging, Contact Centers, Salesforce.com, Management, SIP, Technical Support, Telecommunications, Vendor Management
Education
San Beda College 2001 — 2005
Bachelor of Science in Commerce, Computer Applications and Information Science
LiveVox July 2012 - Present
LiveVox December 2009 - July 2012
NCO Group 2006 - April 2008
NCO Group March 2006 - December 2006
TeleTech December 2005 - March 2006
Meralco Industrial Engineering Corporation August 2005 - December 2005
Skills
Cloud Computing, Troubleshooting, ACD, Avaya, IVR, SQL, Call Centers, Perl, Telephony, VoIP, Call Logging, Contact Centers, Salesforce.com, Management, SIP, Technical Support, Telecommunications, Vendor Management
Education
San Beda College 2001 — 2005
Bachelor of Science in Commerce, Computer Applications and Information Science
Scott Watenpaugh's LiveVox Experience 2005 - 2006
Job Founder & CEO at Redwood Consulting Group
Industry Computer Software
Experience
Redwood Consulting Group:: 2006 - Present
Northern Calfornia Peace Corps Association 2006 - 2009
LiveVox 2005 - 2006
HP Software (Mercury Interactive) 2003 - 2005
Harmon.ie 2001 - 2003
McKinsey & Co. 2000 - 2001
Peace Corps 1988 - 1991
Skills
Non-profit Leadership, Non-profit Development, Non-profit Marketing, Non-profit..., Non-profit Board..., Strategic Partnerships, Product Marketing, Product Management, Start-ups, Entrepreneurship, Marketing, SaaS, Management Consulting, Competitive Analysis, Pricing, Pricing Strategy, Product Strategy, Revenue Management, Business Strategy, Enterprise Software, Go-to-market Strategy, Revenue Analysis, Strategy, Cloud Computing, Lead Generation, Consulting, Demand Generation, Management, Analytics, Strategic Planning, Business Development, E-commerce, Sales Enablement, Business Alliances, Nonprofits, International...
Education
Cornell University 1991 — 1993
MBA
University of Colorado at Boulder 1983 — 1987
BA
Redwood Consulting Group:: 2006 - Present
Northern Calfornia Peace Corps Association 2006 - 2009
LiveVox 2005 - 2006
HP Software (Mercury Interactive) 2003 - 2005
Harmon.ie 2001 - 2003
McKinsey & Co. 2000 - 2001
Peace Corps 1988 - 1991
Skills
Non-profit Leadership, Non-profit Development, Non-profit Marketing, Non-profit..., Non-profit Board..., Strategic Partnerships, Product Marketing, Product Management, Start-ups, Entrepreneurship, Marketing, SaaS, Management Consulting, Competitive Analysis, Pricing, Pricing Strategy, Product Strategy, Revenue Management, Business Strategy, Enterprise Software, Go-to-market Strategy, Revenue Analysis, Strategy, Cloud Computing, Lead Generation, Consulting, Demand Generation, Management, Analytics, Strategic Planning, Business Development, E-commerce, Sales Enablement, Business Alliances, Nonprofits, International...
Education
Cornell University 1991 — 1993
MBA
University of Colorado at Boulder 1983 — 1987
BA
Kurt Sorge Kurt Sorge's LiveVox Experience February 2014 - Present
Job Integration Architect at LiveVox
Industry Information Technology and Services
Experience
LiveVox February 2014 - Present
Cerner Corporation January 2013 - February 2014
Bradford & Galt March 2012 - January 2013
Booz Allen Hamilton July 2011 - March 2012
Analysts International Corporation (AIC) March 2011 - June 2011
Booz Allen Hamilton March 2010 - March 2011
Encyclopaedia Britannica February 2008 - February 2010
NAIC July 2001 - January 2008
TouchNet March 1999 - July 2001
Skills
Java, Spring, J2EE, SOA, REST, XML, SQL, HTML, C++, C, Application Development, CSS, Linux, Tomcat, Subversion, PL/SQL, Eclipse, Windows, JUnit, Web Services, Agile, Python, Software Development, Web Development, Maven, JavaScript, Ant, Servlets, Unix, Software Engineering, SQL Server, Programming, SDLC, UML, Database Design, Databases, Oracle SQL, AJAX, Agile Methodologies, Apache, Architecture, Hibernate, JBoss Application Server, JDBC, JSP, Java Enterprise Edition, Microsoft SQL Server, Object Oriented Design, Oracle, Perl
Education
University of Missouri-Kansas City 2003 — 2008
Computer Science
Johnson County Community College 1995 — 2001
AAS, Computer Information Systems
LiveVox February 2014 - Present
Cerner Corporation January 2013 - February 2014
Bradford & Galt March 2012 - January 2013
Booz Allen Hamilton July 2011 - March 2012
Analysts International Corporation (AIC) March 2011 - June 2011
Booz Allen Hamilton March 2010 - March 2011
Encyclopaedia Britannica February 2008 - February 2010
NAIC July 2001 - January 2008
TouchNet March 1999 - July 2001
Skills
Java, Spring, J2EE, SOA, REST, XML, SQL, HTML, C++, C, Application Development, CSS, Linux, Tomcat, Subversion, PL/SQL, Eclipse, Windows, JUnit, Web Services, Agile, Python, Software Development, Web Development, Maven, JavaScript, Ant, Servlets, Unix, Software Engineering, SQL Server, Programming, SDLC, UML, Database Design, Databases, Oracle SQL, AJAX, Agile Methodologies, Apache, Architecture, Hibernate, JBoss Application Server, JDBC, JSP, Java Enterprise Edition, Microsoft SQL Server, Object Oriented Design, Oracle, Perl
Education
University of Missouri-Kansas City 2003 — 2008
Computer Science
Johnson County Community College 1995 — 2001
AAS, Computer Information Systems
Arun Karthik Ravishankar Arun Karthik Ravishankar's LiveVox Experience June 2014 - Present
Job Director, Engineering at Livevox
Industry Computer Software
Experience
Livevox June 2014 - Present
LiveVox July 2013 - June 2014
LiveVox January 2011 - July 2013
LiveVox Solutions Private Ltd. April 2010 - January 2011
LiveVox June 2007 - March 2010
Aztecsoft June 2006 - June 2007
Siemens Information Systems Limited. October 2004 - June 2006
Siemens Information Systems Limited. June 2003 - September 2004
SysArris Software Pvt. Ltd. April 2003 - June 2003
SysArris Software Pvt. Ltd. March 2001 - April 2003
Skills
XML, AJAX, Core Java, Linux, JavaScript, DHTML, DOM, XHTML, Regular Expressions, Agile Methodologies, Software Project..., Software Development, Java Enterprise Edition, yui, java, css, Java, Cloud Computing, CSS, Software Engineering, SQL, Enterprise Software, YUI, JUnit, Design Patterns
Education
Bangalore University 1996 — 2000
Bachelor of Engineering, Computer Science & Engineering
Livevox June 2014 - Present
LiveVox July 2013 - June 2014
LiveVox January 2011 - July 2013
LiveVox Solutions Private Ltd. April 2010 - January 2011
LiveVox June 2007 - March 2010
Aztecsoft June 2006 - June 2007
Siemens Information Systems Limited. October 2004 - June 2006
Siemens Information Systems Limited. June 2003 - September 2004
SysArris Software Pvt. Ltd. April 2003 - June 2003
SysArris Software Pvt. Ltd. March 2001 - April 2003
Skills
XML, AJAX, Core Java, Linux, JavaScript, DHTML, DOM, XHTML, Regular Expressions, Agile Methodologies, Software Project..., Software Development, Java Enterprise Edition, yui, java, css, Java, Cloud Computing, CSS, Software Engineering, SQL, Enterprise Software, YUI, JUnit, Design Patterns
Education
Bangalore University 1996 — 2000
Bachelor of Engineering, Computer Science & Engineering
Christine Franz Christine Franz's LiveVox Experience November 2014 - Present
Job Building customer loyalty for forwardlooking brands
Industry Information Technology and Services
Experience
LiveVox November 2014 - Present
Transversal January 2014 - September 2014
Genesys January 2012 - January 2014
Genesys May 2011 - January 2012
KANA Software July 2009 - May 2011
KANA Software January 2008 - July 2009
KANA Software October 2006 - December 2008
RightNow Technologies November 2002 - October 2006
RightNow 2001 - 2002
RightNow April 2001 - December 2001
Skills
SaaS, CRM, Enterprise Software, Cloud Computing, Salesforce.com, Direct Sales, Business Development, Strategy, Professional Services, Go-to-market Strategy, Product Management, Outsourcing, Account Management, Leadership, Solution Selling, Sales Enablement, Social Media Marketing, Management, Sales Operations, Negotiation, Channel, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Sales, IVR, ACD, VoIP
Education
Montana State University-Bozeman 1984 — 1990
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
LiveVox November 2014 - Present
Transversal January 2014 - September 2014
Genesys January 2012 - January 2014
Genesys May 2011 - January 2012
KANA Software July 2009 - May 2011
KANA Software January 2008 - July 2009
KANA Software October 2006 - December 2008
RightNow Technologies November 2002 - October 2006
RightNow 2001 - 2002
RightNow April 2001 - December 2001
Skills
SaaS, CRM, Enterprise Software, Cloud Computing, Salesforce.com, Direct Sales, Business Development, Strategy, Professional Services, Go-to-market Strategy, Product Management, Outsourcing, Account Management, Leadership, Solution Selling, Sales Enablement, Social Media Marketing, Management, Sales Operations, Negotiation, Channel, Multi-channel Marketing, Lead Generation, Strategic Partnerships, Sales, IVR, ACD, VoIP
Education
Montana State University-Bozeman 1984 — 1990
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Ovonte Perkins Ovonte Perkins's LiveVox Experience August 2014 - Present
Job Tier 1 Tech Support at LiveVox
Industry Information Technology and Services
Experience
LiveVox August 2014 - Present
Tech Mahindra October 2013 - August 2014
Real Tech Solutions April 2013 - October 2013
mediPx, LLC April 2013 - August 2013
DeKalb County Jail May 2008 - August 2008
Skills
Virtualization, SQL, Software Development, PHP, Java, Microsoft Office, Linux, Security, JavaScript, HTML, Wireshark, Backtrack, Penetration Testing, VBScript, Testing, MySQL, C#, Computer Repair, Quality Center, QuickTest Professional, Perl, Apache, Networking, Mobile Devices, Regression Testing
Education
Southern Polytechnic State University 2007 — 2012
Bachelor, Information Technology
LiveVox August 2014 - Present
Tech Mahindra October 2013 - August 2014
Real Tech Solutions April 2013 - October 2013
mediPx, LLC April 2013 - August 2013
DeKalb County Jail May 2008 - August 2008
Skills
Virtualization, SQL, Software Development, PHP, Java, Microsoft Office, Linux, Security, JavaScript, HTML, Wireshark, Backtrack, Penetration Testing, VBScript, Testing, MySQL, C#, Computer Repair, Quality Center, QuickTest Professional, Perl, Apache, Networking, Mobile Devices, Regression Testing
Education
Southern Polytechnic State University 2007 — 2012
Bachelor, Information Technology
David D'Antonio David D'Antonio's LiveVox Experience May 2014 - Present
Job Regional Vice President of Sales at LiveVox
Industry Telecommunications
Experience
LiveVox May 2014 - Present
LiveVox July 2013 - May 2014
Ernest Communications, Inc. August 2012 - June 2013
Strategic Products and Services (SPS) January 2011 - August 2012
Strategic Products and Services (SPS) January 2007 - June 2012
Avaya March 2004 - January 2007
Norstan December 2002 - March 2004
Infowave Software 2001 - 2003
Nice Systems July 1998 - December 2000
AT&T 1994 - 1998
Skills
Managed Services, Wireless, Financials, Carrier Services, Business Development, Telecommunications, Sales, Start-ups, Channel, Marketing, Avaya, New Business Development, Leadership, Contract Negotiation, Sales Operations, Call Centers, SaaS, Solution Selling, Selling, Unified Communications, Management, Sales Management, Networking, Strategic Partnerships, Professional Services, Enterprise Software, Direct Sales, VoIP, Channel Partners, Cloud Computing, Avaya Technologies
Education
United States Military Academy at West Point 1985 — 1989
Bachelor of Science, Engineering Management
LiveVox May 2014 - Present
LiveVox July 2013 - May 2014
Ernest Communications, Inc. August 2012 - June 2013
Strategic Products and Services (SPS) January 2011 - August 2012
Strategic Products and Services (SPS) January 2007 - June 2012
Avaya March 2004 - January 2007
Norstan December 2002 - March 2004
Infowave Software 2001 - 2003
Nice Systems July 1998 - December 2000
AT&T 1994 - 1998
Skills
Managed Services, Wireless, Financials, Carrier Services, Business Development, Telecommunications, Sales, Start-ups, Channel, Marketing, Avaya, New Business Development, Leadership, Contract Negotiation, Sales Operations, Call Centers, SaaS, Solution Selling, Selling, Unified Communications, Management, Sales Management, Networking, Strategic Partnerships, Professional Services, Enterprise Software, Direct Sales, VoIP, Channel Partners, Cloud Computing, Avaya Technologies
Education
United States Military Academy at West Point 1985 — 1989
Bachelor of Science, Engineering Management
Mohammed Fasel Khan Mohammed Fasel Khan's LiveVox Experience June 2015 - Present
Job Senior Accountant at LiveVox
Industry Real Estate
Experience
LiveVox June 2015 - Present
Healthline Networks, Inc. January 2014 - May 2015
Healthline Networks, Inc. February 2013 - December 2013
The Kivelstadt Group February 2008 - February 2013
Mixonic, Inc August 2005 - January 2008
US Navy June 2001 - June 2005
Skills
PowerPoint, Accounts Payable, Management, Analysis, Team Building, Microsoft Office, Team Leadership, Invoicing, Process Improvement, Outlook, Microsoft Excel, Training, Accounting, Budgets
Education
University of Phoenix
Masters, Business Administration
University of Phoenix
Bachelors of Science, Accounting
LiveVox June 2015 - Present
Healthline Networks, Inc. January 2014 - May 2015
Healthline Networks, Inc. February 2013 - December 2013
The Kivelstadt Group February 2008 - February 2013
Mixonic, Inc August 2005 - January 2008
US Navy June 2001 - June 2005
Skills
PowerPoint, Accounts Payable, Management, Analysis, Team Building, Microsoft Office, Team Leadership, Invoicing, Process Improvement, Outlook, Microsoft Excel, Training, Accounting, Budgets
Education
University of Phoenix
Masters, Business Administration
University of Phoenix
Bachelors of Science, Accounting
Shairoz Lakhani Shairoz Lakhani's LiveVox Experience September 2014 - Present
Job Project Manager at LiveVox
Industry Computer Software
Experience
LiveVox September 2014 - Present
Dunkin Donuts December 2013 - June 2014
LiveVox February 2013 - June 2013
LiveVox August 2012 - February 2013
LiveVox August 2011 - August 2012
Response Mine January 2011 - April 2011
Shoap Technical Services September 2010 - November 2010
Engauge (US) May 2010 - August 2010
Charter Business Services July 2009 - August 2009
Skills
SEO, Salesforce.com, Social Media, Google Analytics, Google Adwords, Lead Generation, Strategic Planning, Management, Marketing, CRM, Analytics, Email Marketing, Account Management, Social Media Marketing, Digital Marketing
Education
Emory University 2007 — 2011
Bachelor of Arts, Economics
Oxford College of Emory UniversityMay 2009
Associate of Arts, Art and Humanity
LiveVox September 2014 - Present
Dunkin Donuts December 2013 - June 2014
LiveVox February 2013 - June 2013
LiveVox August 2012 - February 2013
LiveVox August 2011 - August 2012
Response Mine January 2011 - April 2011
Shoap Technical Services September 2010 - November 2010
Engauge (US) May 2010 - August 2010
Charter Business Services July 2009 - August 2009
Skills
SEO, Salesforce.com, Social Media, Google Analytics, Google Adwords, Lead Generation, Strategic Planning, Management, Marketing, CRM, Analytics, Email Marketing, Account Management, Social Media Marketing, Digital Marketing
Education
Emory University 2007 — 2011
Bachelor of Arts, Economics
Oxford College of Emory UniversityMay 2009
Associate of Arts, Art and Humanity
Tristan Cameron Tristan Cameron's LiveVox Experience February 2013 - April 2014
Job Global Sales Implementation Manager at Google
Industry Internet
Experience
Google May 2014 - Present
LiveVox February 2013 - April 2014
Office of Liquor and Gaming Regulation 2009 - January 2013
Southport Triathlon Club 2008 - 2010
Office of Liquor and Gaming Regulation 2008 - 2009
Department of Tourism, Fair Trading & Wine Industry Development 2004 - 2007
Radio Metro 105.7 March 1999 - August 2006
London Borough of Camden 2002 - 2003
Jones Day July 2001 - September 2001
Skills
Change Management, Leadership, Google Apps, Program Management, Project Delivery, Business Process..., Business Transformation, Google Adwords, Management, Stakeholder Management, Business Process, Business Requirements, MPLS, Business Strategy, Stakeholder Engagement, Salesforce.com, Integration, Procurement, Project Management, Chrome OS, User Acceptance Testing, Requirements Gathering, Process Improvement, PRINCE2, Training Delivery, BPMN, Cloud Computing, Leadership Development, Business Process..., Corporate Governance, Enterprise Software, Social Media, Consulting
Education
Bond University 2011 — 2013
Master of Business Administration (MBA), International Business
Stanford University 2013 — 2013
Technology Entrepreneurship
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2012 — 2012
Master of Business Administration (MBA)
Griffith University
B.Bus, B.ExSc
Ipswich Grammar School
Senior High School Certificate
Google May 2014 - Present
LiveVox February 2013 - April 2014
Office of Liquor and Gaming Regulation 2009 - January 2013
Southport Triathlon Club 2008 - 2010
Office of Liquor and Gaming Regulation 2008 - 2009
Department of Tourism, Fair Trading & Wine Industry Development 2004 - 2007
Radio Metro 105.7 March 1999 - August 2006
London Borough of Camden 2002 - 2003
Jones Day July 2001 - September 2001
Skills
Change Management, Leadership, Google Apps, Program Management, Project Delivery, Business Process..., Business Transformation, Google Adwords, Management, Stakeholder Management, Business Process, Business Requirements, MPLS, Business Strategy, Stakeholder Engagement, Salesforce.com, Integration, Procurement, Project Management, Chrome OS, User Acceptance Testing, Requirements Gathering, Process Improvement, PRINCE2, Training Delivery, BPMN, Cloud Computing, Leadership Development, Business Process..., Corporate Governance, Enterprise Software, Social Media, Consulting
Education
Bond University 2011 — 2013
Master of Business Administration (MBA), International Business
Stanford University 2013 — 2013
Technology Entrepreneurship
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2012 — 2012
Master of Business Administration (MBA)
Griffith University
B.Bus, B.ExSc
Ipswich Grammar School
Senior High School Certificate
Stephanie Trinh Stephanie Trinh's LiveVox Experience February 2010 - Present
Job Sr. Marketing Manager
Industry Information Technology and Services
Experience
LiveVox February 2010 - Present
LoanPerformance May 2008 - February 2010
SNP Communications March 2007 - May 2008
Skills
New Media, Social Media, Email Marketing, Social Media Marketing, Public Relations, Leadership, Editing, Sales, Microsoft Office, Product Management, Management, Business Development, Marketing Communications, Marketing Strategy, Salesforce.com, Lead Generation, Market Research, Strategic Partnerships, Marketing
Education
University of San Francisco 2004 — 2008
BS, International Business, Economics
LiveVox February 2010 - Present
LoanPerformance May 2008 - February 2010
SNP Communications March 2007 - May 2008
Skills
New Media, Social Media, Email Marketing, Social Media Marketing, Public Relations, Leadership, Editing, Sales, Microsoft Office, Product Management, Management, Business Development, Marketing Communications, Marketing Strategy, Salesforce.com, Lead Generation, Market Research, Strategic Partnerships, Marketing
Education
University of San Francisco 2004 — 2008
BS, International Business, Economics
Kris Gutta Kris Gutta's LiveVox Experience April 2005 - August 2015
Job Engineering Manager at Twilio Inc.
Industry Telecommunications
Experience
Twilio Inc. September 2015 - Present
LiveVox April 2005 - August 2015
Quality Call Solutions December 2000 - April 2005
Skills
SaaS, Cloud Computing, IVR, Scalability, VoIP, SIP, Enterprise Software, Software Development, Agile Methodologies, Troubleshooting, Telephony, Perl, Software Engineering, Unix, Telecommunications, TCP/IP, Web Applications, Enterprise Architecture, Scrum, Call Centers, Linux, Java, Integration, PaaS, Java Enterprise Edition, Salesforce.com, SQL, Quality Center, Cloud Applications, Databases, Data Center, Amazon Web Services..., JavaScript, Software Project..., Web 2.0, Call Center Architecture, VXML, Speech Recognition, XML, Unified Communications, Sales Engineering, Web Services, Database, ACD, Call Control, Cloud Storage, Hybrid Cloud, Product Management, Management
Education
College of DuPage 1999 — 2000
English
Acharya Nagarjuna University 1996 — 1999
Bachelor's Degree, Computers, Statisitics, Math
Twilio Inc. September 2015 - Present
LiveVox April 2005 - August 2015
Quality Call Solutions December 2000 - April 2005
Skills
SaaS, Cloud Computing, IVR, Scalability, VoIP, SIP, Enterprise Software, Software Development, Agile Methodologies, Troubleshooting, Telephony, Perl, Software Engineering, Unix, Telecommunications, TCP/IP, Web Applications, Enterprise Architecture, Scrum, Call Centers, Linux, Java, Integration, PaaS, Java Enterprise Edition, Salesforce.com, SQL, Quality Center, Cloud Applications, Databases, Data Center, Amazon Web Services..., JavaScript, Software Project..., Web 2.0, Call Center Architecture, VXML, Speech Recognition, XML, Unified Communications, Sales Engineering, Web Services, Database, ACD, Call Control, Cloud Storage, Hybrid Cloud, Product Management, Management
Education
College of DuPage 1999 — 2000
English
Acharya Nagarjuna University 1996 — 1999
Bachelor's Degree, Computers, Statisitics, Math
Mandy Veltri's LiveVox Experience May 2013 - February 2014
Job Application Processor at Honeywell
Industry Electrical/Electronic Manufacturing
Experience
Honeywell January 2015 - Present
Honeywell April 2014 - Present
LiveVox May 2013 - February 2014
Pension Benefit Information August 2012 - March 2013
Computer Link May 2011 - September 2011
Skills
Event Planning, Creative Problem Solving, Microsoft Word, Customer Relations, Training, Customer Service, Public Speaking, Salesforce.com, Marketing Communications, Social Media, Creative Writing, Well-organized, Detail-oriented, Time Management, Research, Attention to Detail, PowerPoint, Outlook, Microsoft Excel, CRM, Project Management, Microsoft Office, Administrative..., Multi Tasking, Teamwork, Data Entry, Public Relations, Editing, Microsoft Lync, Chatter
Education
University of the Pacific 2010 — 2012
Bachelor of Arts, Communications. Minor in Information Systems
Santa Barbara City College 2008 — 2010
Associate of Arts (AA), General
Saint Mary's High school 2003 — 2007
High School Diploma
Honeywell January 2015 - Present
Honeywell April 2014 - Present
LiveVox May 2013 - February 2014
Pension Benefit Information August 2012 - March 2013
Computer Link May 2011 - September 2011
Skills
Event Planning, Creative Problem Solving, Microsoft Word, Customer Relations, Training, Customer Service, Public Speaking, Salesforce.com, Marketing Communications, Social Media, Creative Writing, Well-organized, Detail-oriented, Time Management, Research, Attention to Detail, PowerPoint, Outlook, Microsoft Excel, CRM, Project Management, Microsoft Office, Administrative..., Multi Tasking, Teamwork, Data Entry, Public Relations, Editing, Microsoft Lync, Chatter
Education
University of the Pacific 2010 — 2012
Bachelor of Arts, Communications. Minor in Information Systems
Santa Barbara City College 2008 — 2010
Associate of Arts (AA), General
Saint Mary's High school 2003 — 2007
High School Diploma
Brandon Kinlein's LiveVox Experience March 2014 - Present
Job Client Support Supervisor at LiveVox
Industry Information Technology and Services
Experience
LiveVox March 2014 - Present
Greenway Medical Technologies September 2012 - August 2013
Iron Data Solutions May 2011 - February 2012
Vivid Marketing July 2010 - January 2012
Publix Supermarkets October 2008 - May 2011
Dick’s Sporting Goods November 2006 - July 2008
Skills
Marketing Communications, Microsoft Office, Relationship Marketing, Client Relationship..., Maintaining Business..., CRM, Customer Service, Public Relations, Advertising, Market Research, Strategy, Salesforce.com, Sales, Marketing, Marketing Strategy, Human Resources, Social Media Marketing, Training, Customer Satisfaction, Microsoft Excel, Social Media, Social Networking
Education
The University of Georgia 2008 — 2010
Bachelors of Business Administration, Marketing and Distribution
Kennesaw State University 2006 — 2008
Marketing
LiveVox March 2014 - Present
Greenway Medical Technologies September 2012 - August 2013
Iron Data Solutions May 2011 - February 2012
Vivid Marketing July 2010 - January 2012
Publix Supermarkets October 2008 - May 2011
Dick’s Sporting Goods November 2006 - July 2008
Skills
Marketing Communications, Microsoft Office, Relationship Marketing, Client Relationship..., Maintaining Business..., CRM, Customer Service, Public Relations, Advertising, Market Research, Strategy, Salesforce.com, Sales, Marketing, Marketing Strategy, Human Resources, Social Media Marketing, Training, Customer Satisfaction, Microsoft Excel, Social Media, Social Networking
Education
The University of Georgia 2008 — 2010
Bachelors of Business Administration, Marketing and Distribution
Kennesaw State University 2006 — 2008
Marketing
Jack Morris's LiveVox Experience May 2008 - Present
Job Senior Manager, MidMarket Account Management
Industry Information Technology and Services
Experience
LiveVox May 2008 - Present
Parallon Business Solutions July 2012 - April 2013
Empire Solutions, Inc. August 2005 - May 2008
Financial Asset Management Systems July 2002 - August 2005
CollectionsX September 2000 - July 2002
Asset Management Outsourcing, Inc. December 1997 - August 2000
Enterprise Rent-A-Car June 1996 - December 1997
Skills
Vendor Relations, Product Development, New Business Development, Compliance, Forecasting, Client Services, Auditing, P&L, Process Improvement, Team Building, Contract Negotiations, Account Management, Process Engineering, Credit, Team Leadership, Call Center, Customer Relations, Operations Management, Customer Service, Strategic Planning, P&L Management, Accounts Receivable, Coaching, Risk Management, Six Sigma, Sales Engineering, ICD-10, Income Statement, Call Centers, Marketing, Contract Negotiation, Financial Services, Executive Management, Revenue Cycle Management, Revenue Cycle, Medicaid, Eligibility, Management, Outsourcing, Banking, Enterprise Software, Team Management, Program Management, Vendor Management, CRM, Leadership, Strategy, Business Intelligence, Analytics, Sales
Education
Kennesaw State University 1999 — 2001
MBA, Business
The University of Georgia 1993 — 1996
BA, Business
Reinhardt College 1991 — 1993
AA, Liberal Arts
Lassiter HS 1987 — 1991
LiveVox May 2008 - Present
Parallon Business Solutions July 2012 - April 2013
Empire Solutions, Inc. August 2005 - May 2008
Financial Asset Management Systems July 2002 - August 2005
CollectionsX September 2000 - July 2002
Asset Management Outsourcing, Inc. December 1997 - August 2000
Enterprise Rent-A-Car June 1996 - December 1997
Skills
Vendor Relations, Product Development, New Business Development, Compliance, Forecasting, Client Services, Auditing, P&L, Process Improvement, Team Building, Contract Negotiations, Account Management, Process Engineering, Credit, Team Leadership, Call Center, Customer Relations, Operations Management, Customer Service, Strategic Planning, P&L Management, Accounts Receivable, Coaching, Risk Management, Six Sigma, Sales Engineering, ICD-10, Income Statement, Call Centers, Marketing, Contract Negotiation, Financial Services, Executive Management, Revenue Cycle Management, Revenue Cycle, Medicaid, Eligibility, Management, Outsourcing, Banking, Enterprise Software, Team Management, Program Management, Vendor Management, CRM, Leadership, Strategy, Business Intelligence, Analytics, Sales
Education
Kennesaw State University 1999 — 2001
MBA, Business
The University of Georgia 1993 — 1996
BA, Business
Reinhardt College 1991 — 1993
AA, Liberal Arts
Lassiter HS 1987 — 1991
Sarah Hendrix's LiveVox Experience January 2013 - Present
Job Senior Project Coordinator
Industry Information Technology and Services
Experience
LiveVox January 2013 - Present
LiveVox June 2012 - January 2013
Georgia Southern University August 2009 - May 2012
Belk August 2009 - April 2012
WillStaff Worldwide August 2006 - April 2009
Skills
Customer Service, Project Coordination, Team Leadership, Training, Visio, PowerPoint, Microsoft Office, Microsoft Excel, SAP, Access, SQL, Data Entry, Interviews, Excel, Telephone Skills, Hiring, Leadership, Management, Process Improvement
Education
Georgia Southern University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
LiveVox January 2013 - Present
LiveVox June 2012 - January 2013
Georgia Southern University August 2009 - May 2012
Belk August 2009 - April 2012
WillStaff Worldwide August 2006 - April 2009
Skills
Customer Service, Project Coordination, Team Leadership, Training, Visio, PowerPoint, Microsoft Office, Microsoft Excel, SAP, Access, SQL, Data Entry, Interviews, Excel, Telephone Skills, Hiring, Leadership, Management, Process Improvement
Education
Georgia Southern University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
David Carmi David Carmi's LiveVox Experience August 2011 - May 2012
Job
Industry Telecommunications
Experience
COVER 6 GEAR 2013 - 2015
Interactive Intelligence May 2012 - February 2014
LiveVox August 2011 - May 2012
Verint August 2006 - July 2011
Wygant March 2006 - August 2006
Melita/eshare/divine/Melita/Concerto May 1998 - October 2005
Aspect Software 1998 - 2005
Chevy Chase Bank January 1994 - May 1998
Spherix 1991 - 1995
Hecht's 1989 - 1991
Skills
Telecommunications, Call Center, VoIP, IVR, Enterprise Software, Project Management, Integration, Cloud Computing, Program Management, Wireless, Call Centers, Unified Communications, Solution Selling, Telephony, Mobile Devices, Product Management, Contact Centers, Professional Services, CRM, Strategic Partnerships, SIP, Pre-sales, CTI, ACD, Avaya, Managed Services, Data Center, SaaS, Sales Engineering, IP, Vendor Management, Cisco Technologies, Solution Architecture, TCP/IP, Channel Partners, Go-to-market Strategy
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Project Management
Capitol College 1984 — 1987
Associate's degree, Electronic Engineering
Einstein High School 1977 — 1980
High School, General Studies
COVER 6 GEAR 2013 - 2015
Interactive Intelligence May 2012 - February 2014
LiveVox August 2011 - May 2012
Verint August 2006 - July 2011
Wygant March 2006 - August 2006
Melita/eshare/divine/Melita/Concerto May 1998 - October 2005
Aspect Software 1998 - 2005
Chevy Chase Bank January 1994 - May 1998
Spherix 1991 - 1995
Hecht's 1989 - 1991
Skills
Telecommunications, Call Center, VoIP, IVR, Enterprise Software, Project Management, Integration, Cloud Computing, Program Management, Wireless, Call Centers, Unified Communications, Solution Selling, Telephony, Mobile Devices, Product Management, Contact Centers, Professional Services, CRM, Strategic Partnerships, SIP, Pre-sales, CTI, ACD, Avaya, Managed Services, Data Center, SaaS, Sales Engineering, IP, Vendor Management, Cisco Technologies, Solution Architecture, TCP/IP, Channel Partners, Go-to-market Strategy
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Project Management
Capitol College 1984 — 1987
Associate's degree, Electronic Engineering
Einstein High School 1977 — 1980
High School, General Studies
Robert Haines Robert Haines's LiveVox Experience June 2015 - Present
Job Senior Manager of Account Management at LiveVox
Industry Telecommunications
Experience
LiveVox June 2015 - Present
LiveVox January 2014 - Present
LiveVox September 2011 - December 2013
LiveVox August 2011 - September 2011
LiveVox, Inc. April 2009 - August 2011
Linebarger Goggan Blair & Sampson, LLP March 2008 - January 2009
TrueLogic Financial September 2004 - March 2008
TrueLogic Financial August 2003 - May 2004
Skills
Operations Management, Change Control, VoIP, IVR, ACD, Customer Service, Process Improvement, Microsoft Office, Telecommunications, Coaching, Troubleshooting, Call Center, Key Account Management, Team Leadership, Call Centers, Telephony, Call Logging, CTI, Cloud Computing, Project Management, SIP, SaaS, Management, Predictive Dialers, Leadership, Team Management
Education
Metropolitan State University of Denver 2007 — 2008
Computer Information Systems
LiveVox June 2015 - Present
LiveVox January 2014 - Present
LiveVox September 2011 - December 2013
LiveVox August 2011 - September 2011
LiveVox, Inc. April 2009 - August 2011
Linebarger Goggan Blair & Sampson, LLP March 2008 - January 2009
TrueLogic Financial September 2004 - March 2008
TrueLogic Financial August 2003 - May 2004
Skills
Operations Management, Change Control, VoIP, IVR, ACD, Customer Service, Process Improvement, Microsoft Office, Telecommunications, Coaching, Troubleshooting, Call Center, Key Account Management, Team Leadership, Call Centers, Telephony, Call Logging, CTI, Cloud Computing, Project Management, SIP, SaaS, Management, Predictive Dialers, Leadership, Team Management
Education
Metropolitan State University of Denver 2007 — 2008
Computer Information Systems
Theodore Spielman Theodore Spielman's LiveVox Experience February 2014 - January 2015
Job Contingent Worker in Public Content at Facebook at PRO Unlimited
Industry Information Technology and Services
Experience
PRO Unlimited January 2015 - June 2015
LiveVox February 2014 - January 2015
Line2 February 2013 - January 2014
Line2 June 2012 - January 2013
Line2 June 2011 - May 2012
Status Collention & Co., Inc May 2004 - October 2010
Dynasty Steel, Inc. April 2003 - April 2004
The Lodge Pictures January 2002 - February 2003
Skills
Windows 7, Technical Support, Customer Satisfaction, OS X, Customer Acquisition, Customer Service, XP, Troubleshooting, iPhone, Databases, VoIP, Mobile Devices, Windows XP, Windows, Android, Start-ups
Education
University of California, Santa Cruz 2006 — 2008
Bachelor of Arts, Philosophy
PRO Unlimited January 2015 - June 2015
LiveVox February 2014 - January 2015
Line2 February 2013 - January 2014
Line2 June 2012 - January 2013
Line2 June 2011 - May 2012
Status Collention & Co., Inc May 2004 - October 2010
Dynasty Steel, Inc. April 2003 - April 2004
The Lodge Pictures January 2002 - February 2003
Skills
Windows 7, Technical Support, Customer Satisfaction, OS X, Customer Acquisition, Customer Service, XP, Troubleshooting, iPhone, Databases, VoIP, Mobile Devices, Windows XP, Windows, Android, Start-ups
Education
University of California, Santa Cruz 2006 — 2008
Bachelor of Arts, Philosophy
Erwin de Vera Erwin de Vera's LiveVox Experience June 2014 - Present
Job Project Manager at LiveVox
Industry Computer Software
Experience
LiveVox June 2014 - Present
LiveVox April 2014 - June 2014
LiveVox May 2013 - April 2014
Comcast July 2009 - October 2012
VUDU November 2007 - December 2008
Skills
Project Management, Software Implementation, Account Management, Sales Operations, Sales, Training & Development, Customer Retention, Customer Service, Technical Support, VoIP, Start-ups, Management, Call Centers, Retention, Cloud Computing, Employee Training, Competitive Analysis, Salesforce.com, Customer Experience, CRM, SaaS, Solution Implementation
Education
University of California, Irvine 2003 — 2007
BA, Sociology and Conflict Resolution
LiveVox June 2014 - Present
LiveVox April 2014 - June 2014
LiveVox May 2013 - April 2014
Comcast July 2009 - October 2012
VUDU November 2007 - December 2008
Skills
Project Management, Software Implementation, Account Management, Sales Operations, Sales, Training & Development, Customer Retention, Customer Service, Technical Support, VoIP, Start-ups, Management, Call Centers, Retention, Cloud Computing, Employee Training, Competitive Analysis, Salesforce.com, Customer Experience, CRM, SaaS, Solution Implementation
Education
University of California, Irvine 2003 — 2007
BA, Sociology and Conflict Resolution
Carmen Oulahan Carmen Oulahan's LiveVox Experience April 2006 - October 2008
Job The Best Virtual Assistant
Industry Real Estate
Experience
Art Miles Mural Projet April 2002 - Present
TheBestVirtualAssistant June 1997 - Present
LiveVox April 2006 - October 2008
Everett Free & Ginsberg May 2002 - October 2008
Miss Universe Organization November 1999 - November 2001
Skills
Strong Computer Skills, Excellent Communication..., Strong writing skills, Strong management..., Internet Savy, knowledge of marketing,..., Specialize in Short..., Public Relations, Sales, Marketing
Education
Mary Baldwin College 1995 — 1997
BA, PR/Markeing/Advertising
Art Miles Mural Projet April 2002 - Present
TheBestVirtualAssistant June 1997 - Present
LiveVox April 2006 - October 2008
Everett Free & Ginsberg May 2002 - October 2008
Miss Universe Organization November 1999 - November 2001
Skills
Strong Computer Skills, Excellent Communication..., Strong writing skills, Strong management..., Internet Savy, knowledge of marketing,..., Specialize in Short..., Public Relations, Sales, Marketing
Education
Mary Baldwin College 1995 — 1997
BA, PR/Markeing/Advertising
Carlos Hernando Palomino Laignelet Carlos Hernando Palomino Laignelet's LiveVox Experience July 2015 - Present
Job Stack Software Engineer at Livevox Inc
Industry Information Technology and Services
Experience
Livevox July 2015 - Present
LiveVox April 2012 - July 2015
Multinet March 2010 - September 2011
Skills
Java, Software Development, JavaScript, SQL, Software Engineering, PHP, MySQL, SIP, Enterprise Architecture, Telecommunications, MDA, VoIP, Linux, BPMN, Cloud Computing, Hibernate 3.1, ASP.NET, Software Documentation, Oracle SQL, 3D Studio Max, C#, Eclipse, NetBeans, Visual Studio, C++, JSF, YUI, Microsoft SQL Server, JDBC, Amazon Web Services..., Database Design, Java Enterprise Edition, POVRay, Photoshop, Zbrush, IceFaces, Glassfish, Hibernate
Education
Universidad de Los Andes 2005 — 2009
Bachelor of Science, Computer Science
Livevox July 2015 - Present
LiveVox April 2012 - July 2015
Multinet March 2010 - September 2011
Skills
Java, Software Development, JavaScript, SQL, Software Engineering, PHP, MySQL, SIP, Enterprise Architecture, Telecommunications, MDA, VoIP, Linux, BPMN, Cloud Computing, Hibernate 3.1, ASP.NET, Software Documentation, Oracle SQL, 3D Studio Max, C#, Eclipse, NetBeans, Visual Studio, C++, JSF, YUI, Microsoft SQL Server, JDBC, Amazon Web Services..., Database Design, Java Enterprise Edition, POVRay, Photoshop, Zbrush, IceFaces, Glassfish, Hibernate
Education
Universidad de Los Andes 2005 — 2009
Bachelor of Science, Computer Science
Karla Jennifer Agana- Manuel's LiveVox Experience April 2011 - December 2012
Job Design and Implementation Project Manager at Almac Group
Industry Telecommunications
Experience
Almac Group January 2013 - Present
LiveVox April 2011 - December 2012
LiveVox October 2009 - April 2011
eTelecare Global Solutions April 2006 - February 2009
eTelecare Global Solutions November 2003 - March 2006
eTelecare Global Solutions April 2003 - October 2003
eTelecare Global Solutions May 2002 - April 2003
Skills
Customer Relations, Planning, Accountability, Telecommunications, Vendor, Wireless, Customer Service, Call Center, Coordination, Continuous Improvement, Problem Solving, Hosted Services, Executive Coaching, Training Delivery, Training Programme..., Goal Setting, Employee Relations, Project Planning, Training, Team Building, Quality Assurance, Employee Training, CRM, Talent Management, Team Leadership, Team Management, SaaS, Telephony, BPO, Workforce Management, Sales Operations, Project Management, Call Centers, IVR, Leadership, Key Account Management, Salesforce.com, Customer Experience, Outsourcing, B2B, Process Improvement, Time Management, Customer Satisfaction, SIP, VoIP, Vendor Management, Technical Support, Management, CTI, Contact Centers
Education
De La Salle University 1998 — 2001
BSBA, Bachelor of Science and Business Administration- Major in Human Resource Management
Almac Group January 2013 - Present
LiveVox April 2011 - December 2012
LiveVox October 2009 - April 2011
eTelecare Global Solutions April 2006 - February 2009
eTelecare Global Solutions November 2003 - March 2006
eTelecare Global Solutions April 2003 - October 2003
eTelecare Global Solutions May 2002 - April 2003
Skills
Customer Relations, Planning, Accountability, Telecommunications, Vendor, Wireless, Customer Service, Call Center, Coordination, Continuous Improvement, Problem Solving, Hosted Services, Executive Coaching, Training Delivery, Training Programme..., Goal Setting, Employee Relations, Project Planning, Training, Team Building, Quality Assurance, Employee Training, CRM, Talent Management, Team Leadership, Team Management, SaaS, Telephony, BPO, Workforce Management, Sales Operations, Project Management, Call Centers, IVR, Leadership, Key Account Management, Salesforce.com, Customer Experience, Outsourcing, B2B, Process Improvement, Time Management, Customer Satisfaction, SIP, VoIP, Vendor Management, Technical Support, Management, CTI, Contact Centers
Education
De La Salle University 1998 — 2001
BSBA, Bachelor of Science and Business Administration- Major in Human Resource Management
Colby Westbrook Colby Westbrook's LiveVox Experience December 2012 - Present
Job Support Specialist Tier 1
Industry Information Technology and Services
Experience
LiveVox December 2012 - Present
Moe's Southwest Grill March 2011 - July 2012
K-Mart October 2007 - April 2008
Skills
SAP, ERP, Customer Service, Microsoft Excel, Servers, Microsoft Office, Team Leadership, Windows 7, Management, Inventory Management, Access, Troubleshooting, Computer Hardware, Leadership, HTML
Education
Georgia Southern University 2008 — 2012
Bachelor of Business Administration, Information Systems
Georgia Southern University - College of Business Administration 2008 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
LiveVox December 2012 - Present
Moe's Southwest Grill March 2011 - July 2012
K-Mart October 2007 - April 2008
Skills
SAP, ERP, Customer Service, Microsoft Excel, Servers, Microsoft Office, Team Leadership, Windows 7, Management, Inventory Management, Access, Troubleshooting, Computer Hardware, Leadership, HTML
Education
Georgia Southern University 2008 — 2012
Bachelor of Business Administration, Information Systems
Georgia Southern University - College of Business Administration 2008 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
Kevin Stark's LiveVox Experience November 2007 - Present
Job Director of Product Management at LiveVox
Industry Telecommunications
Experience
LiveVox November 2007 - Present
LiveVox November 2007 - September 2011
iQor (formerly IRMC / IntelliRisk Mgmt) June 2003 - October 2007
Collectech Systems July 1996 - June 2003
Skills
Call Centers, SaaS, Call Center, Cloud Computing, Product Management, Telephony, IVR, Analytics, ACD, VoIP, Vendor Management, Enterprise Software, Telecommunications, Process Improvement, Outsourcing, Team Leadership, Data Center, P&L Management, Operations Management, Workforce Management, Management, Customer Experience, Start-ups, Hosted Services, Solution Selling, Account Management, Sales, Predictive Dialers, Leadership, Call Logging, Salesforce.com, Business Process, Analysis, CRM, Unified Communications, Sales Operations, Business Development, CTI, SIP, Business Process..., Direct Sales, Executive Management, Business Strategy, Contact Centers, Selling, Professional Services, Integration, Pre-sales
Education
California State University-Northridge 2001 — 2005
BS, Business Administration - Management
Thousand Oaks High School
LiveVox November 2007 - Present
LiveVox November 2007 - September 2011
iQor (formerly IRMC / IntelliRisk Mgmt) June 2003 - October 2007
Collectech Systems July 1996 - June 2003
Skills
Call Centers, SaaS, Call Center, Cloud Computing, Product Management, Telephony, IVR, Analytics, ACD, VoIP, Vendor Management, Enterprise Software, Telecommunications, Process Improvement, Outsourcing, Team Leadership, Data Center, P&L Management, Operations Management, Workforce Management, Management, Customer Experience, Start-ups, Hosted Services, Solution Selling, Account Management, Sales, Predictive Dialers, Leadership, Call Logging, Salesforce.com, Business Process, Analysis, CRM, Unified Communications, Sales Operations, Business Development, CTI, SIP, Business Process..., Direct Sales, Executive Management, Business Strategy, Contact Centers, Selling, Professional Services, Integration, Pre-sales
Education
California State University-Northridge 2001 — 2005
BS, Business Administration - Management
Thousand Oaks High School
Dan Cramer's LiveVox Experience September 2013 - December 2014
Job Area Sales Director at LiveVox
Industry Telecommunications
Experience
LiveVox September 2013 - December 2014
Mitel Networks September 2011 - May 2013
inContact May 2006 - March 2010
Nortel Networks April 1997 - May 2001
Atria Software August 1993 - April 1997
Data General Corporation May 1988 - June 1993
Tektronix Corporation January 1984 - April 1988
Skills
SaaS, CRM, VoIP, Call Centers, Account Management, Business Development, Management, Sales, ACD, Solution Selling, Cloud Computing, Salesforce.com, Enterprise Software, Unified Communications, Telecommunications, Professional Services, Managed Services, Leadership, Sales Process, Channel Partners, Consulting, Cross-functional Team..., Vendor Management, Call Center, Selling, Direct Sales, Wireless, IVR
Education
Purdue University 1978 — 1984
LiveVox September 2013 - December 2014
Mitel Networks September 2011 - May 2013
inContact May 2006 - March 2010
Nortel Networks April 1997 - May 2001
Atria Software August 1993 - April 1997
Data General Corporation May 1988 - June 1993
Tektronix Corporation January 1984 - April 1988
Skills
SaaS, CRM, VoIP, Call Centers, Account Management, Business Development, Management, Sales, ACD, Solution Selling, Cloud Computing, Salesforce.com, Enterprise Software, Unified Communications, Telecommunications, Professional Services, Managed Services, Leadership, Sales Process, Channel Partners, Consulting, Cross-functional Team..., Vendor Management, Call Center, Selling, Direct Sales, Wireless, IVR
Education
Purdue University 1978 — 1984
Jenna Velardi's LiveVox Experience June 2011 - June 2012
Job Account Executive at EPSDoublet
Industry Events Services
Experience
EPS-Doublet November 2014 - Present
Human Movement Management, LLC June 2012 - October 2014
LiveVox June 2011 - June 2012
TelStar Hosted Services June 2010 - March 2011
Bradsby Group December 2009 - April 2010
Noble Systems September 2009 - November 2009
TouchStar Software Corporation January 2007 - November 2009
The Mobile Solution January 2004 - February 2006
Skills
Solution Selling, B2B, Team Building, Business Strategy, Forecasting, Enterprise Architecture, Enterprise Sales, Enterprise Software, Software Sales, Hosted VoIP, Contract Negotiation, Sales Pipeline..., Salesforce.com, Direct Sales, Sales Management, Sales Operations, International Sales, Recruiting, Managed Services, Sales, Management, Call Centers, Complex Sales, Software Industry, Data Center, Strategic Partnerships, Sales Process, Unified Communications, Selling, Call Center, Account Management, VoIP, SaaS, Cloud Computing, Business Development, Start-ups, New Business Development, Telecommunications, Leadership, Sales Presentations, Customer Retention, Cold Calling, Team Leadership, Outsourcing, CRM, Vendor Management, Product Management, Lead Generation, Professional Services, Channel Partners
Education
University of Colorado at Boulder 2001 — 2007
Bachelor of Science, Political Science
University of Colorado at Boulder 2001 — 2007
Bachelor of Arts (B.A.), Political Science and Government
EPS-Doublet November 2014 - Present
Human Movement Management, LLC June 2012 - October 2014
LiveVox June 2011 - June 2012
TelStar Hosted Services June 2010 - March 2011
Bradsby Group December 2009 - April 2010
Noble Systems September 2009 - November 2009
TouchStar Software Corporation January 2007 - November 2009
The Mobile Solution January 2004 - February 2006
Skills
Solution Selling, B2B, Team Building, Business Strategy, Forecasting, Enterprise Architecture, Enterprise Sales, Enterprise Software, Software Sales, Hosted VoIP, Contract Negotiation, Sales Pipeline..., Salesforce.com, Direct Sales, Sales Management, Sales Operations, International Sales, Recruiting, Managed Services, Sales, Management, Call Centers, Complex Sales, Software Industry, Data Center, Strategic Partnerships, Sales Process, Unified Communications, Selling, Call Center, Account Management, VoIP, SaaS, Cloud Computing, Business Development, Start-ups, New Business Development, Telecommunications, Leadership, Sales Presentations, Customer Retention, Cold Calling, Team Leadership, Outsourcing, CRM, Vendor Management, Product Management, Lead Generation, Professional Services, Channel Partners
Education
University of Colorado at Boulder 2001 — 2007
Bachelor of Science, Political Science
University of Colorado at Boulder 2001 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Alan Chantrapai's LiveVox Experience April 2009 - Present
Job Technical Support
Industry Internet
Experience
Livevox April 2009 - Present
Charles Schwab 2000 - 2002
Education
San Francisco State University, College of Business 1995 — 2000
MC Class of '95
Livevox April 2009 - Present
Charles Schwab 2000 - 2002
Education
San Francisco State University, College of Business 1995 — 2000
MC Class of '95
Balakrishna Katta's LiveVox Experience Voice Applications EngineerLivevox INCJanuary 2008 - June 2012
Job Manager, Engineering, Voice Applications
Industry Telecommunications
Experience
LiveVox Voice Applications EngineerLivevox INCJanuary 2008 - June 2012
Bhrigus Software December 2006 - January 2008
Bhrigus Inc. 2007 - 2008
Onmobile Asis Pacific January 2005 - December 2006
Skills
IVR, Speech Recognition, CTI, VoIP, SIP, Web Services, ACD, VXML, Software Development, Perl, XML, Call Centers, Unix, Professional Services, Eclipse, Telecommunications, Java Enterprise Edition, Telephony, Java
Education
Malaviya National Institute of Technology 2000 — 2004
Btech, Electrical
LiveVox Voice Applications EngineerLivevox INCJanuary 2008 - June 2012
Bhrigus Software December 2006 - January 2008
Bhrigus Inc. 2007 - 2008
Onmobile Asis Pacific January 2005 - December 2006
Skills
IVR, Speech Recognition, CTI, VoIP, SIP, Web Services, ACD, VXML, Software Development, Perl, XML, Call Centers, Unix, Professional Services, Eclipse, Telecommunications, Java Enterprise Edition, Telephony, Java
Education
Malaviya National Institute of Technology 2000 — 2004
Btech, Electrical
Todd Donahue's LiveVox Experience March 2007 - Present
Job Director of Technical Support Livevox
Industry Computer Software
Experience
Livevox March 2007 - Present
CAS Systems Inc. January 2006 - March 2007
Imperial Collection Service March 1999 - January 2006
Meyers Nave 1995 - 1999
Skills
Call Center, Team Leadership, Team Building, Team Management, ACD, IVR, Sales, Outsourcing, Call Centers, CTI, Management, VoIP, Predictive Dialers, Vendor Management, Leadership, Telecommunications, Customer Experience, Cloud Computing, Business Process..., Telephony, Process Improvement, Project Management, Salesforce.com
Education
California State University-East Bay 1991 — 1995
BS, Criminal Justice
Sonoma State University 1990 — 1991
Livevox March 2007 - Present
CAS Systems Inc. January 2006 - March 2007
Imperial Collection Service March 1999 - January 2006
Meyers Nave 1995 - 1999
Skills
Call Center, Team Leadership, Team Building, Team Management, ACD, IVR, Sales, Outsourcing, Call Centers, CTI, Management, VoIP, Predictive Dialers, Vendor Management, Leadership, Telecommunications, Customer Experience, Cloud Computing, Business Process..., Telephony, Process Improvement, Project Management, Salesforce.com
Education
California State University-East Bay 1991 — 1995
BS, Criminal Justice
Sonoma State University 1990 — 1991
Andrew Zorowitz's LiveVox Experience January 2006 - April 2010
Job CEO at Foam Brain Games
Industry Retail
Experience
Foam Brain Games January 2010 - Present
LiveVox January 2006 - April 2010
Skills
MySQL, Perl, Linux, Vendor Management, Software Development, Agile Methodologies, Java, SQL, HTML, Integration, Troubleshooting, Software Engineering, JavaScript, Windows, VoIP, Microsoft Office, SaaS, PHP, Project Management, Web Development, Customer Service, Cloud Computing
Education
Rensselaer Polytechnic Institute 2001 — 2006
Foam Brain Games January 2010 - Present
LiveVox January 2006 - April 2010
Skills
MySQL, Perl, Linux, Vendor Management, Software Development, Agile Methodologies, Java, SQL, HTML, Integration, Troubleshooting, Software Engineering, JavaScript, Windows, VoIP, Microsoft Office, SaaS, PHP, Project Management, Web Development, Customer Service, Cloud Computing
Education
Rensselaer Polytechnic Institute 2001 — 2006
Willie Hung's LiveVox Experience August 2013 - Present
Job Systems Administrator at LiveVox
Industry Computer Games
Experience
LiveVox August 2013 - Present
Tidemark June 2012 - May 2013
Digital Chocolate, Inc. October 2011 - May 2012
Digital Chocolate, Inc. October 2009 - October 2011
Digital Chocolate Inc. August 2005 - May 2008
The Princeton Review October 2004 - August 2005
Sony Computer Entertainment America LLC June 2004 - November 2004
Skills
iPhone, JIRA, Mac OS X, Red Hat Linux, Nagios, Confluence, Windows, Amazon, VMware ESX, MySQL, Bash, Puppet, Shell Scripting, CentOS, Fedora, System Monitoring, Data Center, HAProxy, Vi, Desktop Support, Munin, Tomcat, Memcached, Apache, MongoDB, Amazon Web Services..., Cloud Computing, Nginx
Education
Golden Gate University 2001 — 2008
Master of Science (MS), Enterprise Systems Management
University of California, Los Angeles 1997 — 2001
Bachelor of Science (B.S.), Computer Science and Engineering
LiveVox August 2013 - Present
Tidemark June 2012 - May 2013
Digital Chocolate, Inc. October 2011 - May 2012
Digital Chocolate, Inc. October 2009 - October 2011
Digital Chocolate Inc. August 2005 - May 2008
The Princeton Review October 2004 - August 2005
Sony Computer Entertainment America LLC June 2004 - November 2004
Skills
iPhone, JIRA, Mac OS X, Red Hat Linux, Nagios, Confluence, Windows, Amazon, VMware ESX, MySQL, Bash, Puppet, Shell Scripting, CentOS, Fedora, System Monitoring, Data Center, HAProxy, Vi, Desktop Support, Munin, Tomcat, Memcached, Apache, MongoDB, Amazon Web Services..., Cloud Computing, Nginx
Education
Golden Gate University 2001 — 2008
Master of Science (MS), Enterprise Systems Management
University of California, Los Angeles 1997 — 2001
Bachelor of Science (B.S.), Computer Science and Engineering
Bob Comerford's LiveVox Experience June 2010 - Present
Job Sales Representative at LiveVox
Industry Computer Software
Experience
LiveVox June 2010 - Present
NetSuite July 2008 - May 2010
Advent Software January 2006 - December 2007
Thomson Financial August 2004 - January 2006
Advent Software October 2001 - August 2004
Merrill Lynch March 2000 - April 2001
Banc of America Securities July 1998 - March 2000
Education
Amherst College 1994 — 1998
BA, Political Science and Spanish
University of Alicante, Spain 1996 — 1996
Spanish literature, history, art and international relations
LiveVox June 2010 - Present
NetSuite July 2008 - May 2010
Advent Software January 2006 - December 2007
Thomson Financial August 2004 - January 2006
Advent Software October 2001 - August 2004
Merrill Lynch March 2000 - April 2001
Banc of America Securities July 1998 - March 2000
Education
Amherst College 1994 — 1998
BA, Political Science and Spanish
University of Alicante, Spain 1996 — 1996
Spanish literature, history, art and international relations
Hayden Miller's LiveVox Experience February 2014 - August 2015
Job Manager, Financial Planning and Analysis at Twilio Inc.
Industry Computer Software
Experience
Twilio Inc. August 2015 - Present
LiveVox February 2014 - August 2015
LiveVox January 2011 - January 2014
LiveVox November 2009 - December 2010
Protiviti August 2007 - December 2008
Mohr Davidow Ventures July 2006 - October 2006
Smith Barney April 2006 - August 2006
Skills
Product Management, Analytics, SQL, Perl, Cloud Computing, Finance, Call Centers, Salesforce.com, Forecasting, Databases, Strategy, Telecommunications, Cross-functional Team..., Linux, Start-ups, Software Development, SaaS, VoIP, Portfolio Management, Management, Analysis, Unix
Education
Santa Clara University 2003 — 2007
Bachelor of Science in Commerce, Economics and Accounting
Twilio Inc. August 2015 - Present
LiveVox February 2014 - August 2015
LiveVox January 2011 - January 2014
LiveVox November 2009 - December 2010
Protiviti August 2007 - December 2008
Mohr Davidow Ventures July 2006 - October 2006
Smith Barney April 2006 - August 2006
Skills
Product Management, Analytics, SQL, Perl, Cloud Computing, Finance, Call Centers, Salesforce.com, Forecasting, Databases, Strategy, Telecommunications, Cross-functional Team..., Linux, Start-ups, Software Development, SaaS, VoIP, Portfolio Management, Management, Analysis, Unix
Education
Santa Clara University 2003 — 2007
Bachelor of Science in Commerce, Economics and Accounting
David Cromwell's LiveVox Experience July 2007 - January 2008
Job IVR Support Engr @ Anthem Inc for Cognizant Technology Solutions
Industry Computer Software
Experience
WellPoint July 2010 - Present
Lenovo Inc April 2008 - March 2009
Livevox July 2007 - January 2008
AudioCodes, Inc April 2003 - May 2007
Nortel August 1983 - April 2003
Education
North Carolina State University 1983 — 1985
Bachelor of Science (BS), Computer Science
University of North Carolina at Asheville
BA, English Literature
WellPoint July 2010 - Present
Lenovo Inc April 2008 - March 2009
Livevox July 2007 - January 2008
AudioCodes, Inc April 2003 - May 2007
Nortel August 1983 - April 2003
Education
North Carolina State University 1983 — 1985
Bachelor of Science (BS), Computer Science
University of North Carolina at Asheville
BA, English Literature
Sagar Doke's LiveVox Experience January 2008 - Present
Job Sagar Doke at LiveVox, inc
Industry Telecommunications
Experience
LiveVox January 2008 - Present
Skills
Java, JavaScript, YUI, Ext JS, Servlets, AJAX, Perl, JSP, Web Development, Tomcat, Eclipse, jQuery
Education
University of Pune 2006 — 2008
Master of Science (M.Sc.), Computer Science
LiveVox January 2008 - Present
Skills
Java, JavaScript, YUI, Ext JS, Servlets, AJAX, Perl, JSP, Web Development, Tomcat, Eclipse, jQuery
Education
University of Pune 2006 — 2008
Master of Science (M.Sc.), Computer Science
Robert Pigott's LiveVox Experience February 2013 - October 2014
Job Director, Engineering at Zephyr Health
Industry Computer Software
Experience
Zephyr Health November 2014 - Present
LiveVox February 2013 - October 2014
Genesys August 2011 - February 2013
Genesys July 2008 - July 2011
Genesys January 2007 - June 2008
Genesys June 1999 - December 2006
Skills
SIP, CTI, Integration
Education
University of Iowa
MS, Electrical and Computer Engineering
University of Iowa
BS, Biomedical Engineering
Zephyr Health November 2014 - Present
LiveVox February 2013 - October 2014
Genesys August 2011 - February 2013
Genesys July 2008 - July 2011
Genesys January 2007 - June 2008
Genesys June 1999 - December 2006
Skills
SIP, CTI, Integration
Education
University of Iowa
MS, Electrical and Computer Engineering
University of Iowa
BS, Biomedical Engineering
Robert Arshonsky's LiveVox Experience August 2010 - April 2011
Job Software Engineer at CrunchBase
Industry Computer Software
Experience
CrunchBase May 2014 - Present
Fairloan Financial October 2012 - May 2014
MyVest April 2011 - October 2012
LiveVox August 2010 - April 2011
Experts Exchange March 2010 - June 2010
Lawrence Livermore National Security August 2009 - February 2010
CDM Technologies December 2008 - July 2009
Lockheed Martin June 2008 - November 2008
Lockheed Martin June 2007 - September 2007
Lockheed Martin July 2006 - September 2006
Skills
Java, J2EE Architecture, J2EE JSP, Web Services, jQuery, JavaScript, YUI, PHP, C, Eclipse, IntelliJ IDEA, Ivy, Maven, Ant, Oracle SQL, Hibernate, Spring, Business Logic, Linux, Unix, Windows, SVN, CVS, Git, Jetty, JAXB, Ruby, Ruby on Rails, Backbone.js, RSpec, Capybara, HTML 5, Heroku, Amazon Web Services..., Github
Education
California Polytechnic State University-San Luis Obispo 2005 — 2010
BS, Computer Science
CrunchBase May 2014 - Present
Fairloan Financial October 2012 - May 2014
MyVest April 2011 - October 2012
LiveVox August 2010 - April 2011
Experts Exchange March 2010 - June 2010
Lawrence Livermore National Security August 2009 - February 2010
CDM Technologies December 2008 - July 2009
Lockheed Martin June 2008 - November 2008
Lockheed Martin June 2007 - September 2007
Lockheed Martin July 2006 - September 2006
Skills
Java, J2EE Architecture, J2EE JSP, Web Services, jQuery, JavaScript, YUI, PHP, C, Eclipse, IntelliJ IDEA, Ivy, Maven, Ant, Oracle SQL, Hibernate, Spring, Business Logic, Linux, Unix, Windows, SVN, CVS, Git, Jetty, JAXB, Ruby, Ruby on Rails, Backbone.js, RSpec, Capybara, HTML 5, Heroku, Amazon Web Services..., Github
Education
California Polytechnic State University-San Luis Obispo 2005 — 2010
BS, Computer Science
Alan Pepperman's LiveVox Experience October 2013 - Present
Job At Livevox
Industry Financial Services
Experience
Livevox October 2013 - Present
SLK GLOBAL BPO 2011 - Present
Opera Solutions August 2009 - July 2011
Advanta March 2008 - March 2009
Advanta Bank Corp. 2004 - 2009
Advanta March 2005 - March 2008
Russ Berrie June 1988 - December 2004
Education
Montclair State University 1981 — 1986
B.A., Economics
Livevox October 2013 - Present
SLK GLOBAL BPO 2011 - Present
Opera Solutions August 2009 - July 2011
Advanta March 2008 - March 2009
Advanta Bank Corp. 2004 - 2009
Advanta March 2005 - March 2008
Russ Berrie June 1988 - December 2004
Education
Montclair State University 1981 — 1986
B.A., Economics
Semir Mela's LiveVox Experience 2011 - 2012
Job Experienced Associate at PwC
Industry Management Consulting
Experience
PwC Advisory September 2013 - Present
Stanford University Medical Center June 2012 - August 2013
LiveVox 2011 - 2012
UC Davis September 2008 - September 2010
United Parcel Service 2008 - 2008
Skills
Microsoft Office, PowerPoint, Project Management, Data Analysis, Management, Microsoft Excel, Matlab, Research, Software Consulting, Management Consulting, PeopleSoft, Fusion, Project Finance, Technical Writing
Education
University of California, Davis 2006 — 2011
2010, Mechanical Engineering
PwC Advisory September 2013 - Present
Stanford University Medical Center June 2012 - August 2013
LiveVox 2011 - 2012
UC Davis September 2008 - September 2010
United Parcel Service 2008 - 2008
Skills
Microsoft Office, PowerPoint, Project Management, Data Analysis, Management, Microsoft Excel, Matlab, Research, Software Consulting, Management Consulting, PeopleSoft, Fusion, Project Finance, Technical Writing
Education
University of California, Davis 2006 — 2011
2010, Mechanical Engineering
Anthony Dotson's LiveVox Experience August 2011 - Present
Job Staff Strategic Solutions Consultant at Genesys Telecommunications Labs, Inc.
Industry Computer Software
Experience
LiveVox August 2011 - Present
Genesys Telecommunications Labs, Inc. June 2000 - August 2011
Cooperative Marketing Concepts (CMC) July 1997 - June 2000
Skywire Inc June 1996 - July 1997
Cooperative Marketing Concepts (CMC) August 1994 - June 1996
Skills
Genesys, CTI
Education
Alabama Agricultural and Mechanical University 1988 — 1994
B.S., Computer Science
LiveVox August 2011 - Present
Genesys Telecommunications Labs, Inc. June 2000 - August 2011
Cooperative Marketing Concepts (CMC) July 1997 - June 2000
Skywire Inc June 1996 - July 1997
Cooperative Marketing Concepts (CMC) August 1994 - June 1996
Skills
Genesys, CTI
Education
Alabama Agricultural and Mechanical University 1988 — 1994
B.S., Computer Science
Mark Marquez's LiveVox Experience March 2015 - Present
Job Technical Specialist at LiveVox
Industry Information Technology and Services
Experience
LiveVox March 2015 - Present
San Francisco Public Utilities Commission (SF Water Power Sewer) June 2014 - January 2015
Uber March 2014 - June 2014
SFSU June 2013 - December 2013
Hexify June 2012 - December 2012
Skills
Non-profits, Data Entry, Spreadsheets, Research, Public Speaking, Outlook, Game Design, Game Development, CCENT, Microsoft Office, Cloud Computing, Wireless Networking, Teamwork, Organization, Internal Communications, SaaS
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (B.A.), Political Science
City College of San Francisco
Associate of Science (A.S.), Social and Behavioral Sciences
westmoor high
LiveVox March 2015 - Present
San Francisco Public Utilities Commission (SF Water Power Sewer) June 2014 - January 2015
Uber March 2014 - June 2014
SFSU June 2013 - December 2013
Hexify June 2012 - December 2012
Skills
Non-profits, Data Entry, Spreadsheets, Research, Public Speaking, Outlook, Game Design, Game Development, CCENT, Microsoft Office, Cloud Computing, Wireless Networking, Teamwork, Organization, Internal Communications, SaaS
Education
San Francisco State University 2011 — 2013
Bachelor of Arts (B.A.), Political Science
City College of San Francisco
Associate of Science (A.S.), Social and Behavioral Sciences
westmoor high
Miracle Colquitt's LiveVox Experience July 2011 - April 2015
Job Asscociate Database Engineer
Industry Computer Software
Experience
Greenway Health April 2015 - Present
LiveVox July 2011 - April 2015
Nordstrom March 2010 - September 2011
Georgia-Pacific LLC January 2011 - May 2011
Skills
SQL, Visual C#, Microsoft Office, Cloud Computing, Customer Service, Telecommunications, Management, SaaS, Databases, Process Improvement, Leadership, Team Leadership, CRM
Education
Auburn University 2015 — 2017
Master of Science (M.S.), Management Information Systems, General
Georgia State University 2008 — 2011
Bachelor of Business Administration (BBA), Computer Information Systems
Greenway Health April 2015 - Present
LiveVox July 2011 - April 2015
Nordstrom March 2010 - September 2011
Georgia-Pacific LLC January 2011 - May 2011
Skills
SQL, Visual C#, Microsoft Office, Cloud Computing, Customer Service, Telecommunications, Management, SaaS, Databases, Process Improvement, Leadership, Team Leadership, CRM
Education
Auburn University 2015 — 2017
Master of Science (M.S.), Management Information Systems, General
Georgia State University 2008 — 2011
Bachelor of Business Administration (BBA), Computer Information Systems
Zach Martin's LiveVox Experience July 2014 - Present
Job Manager of Project Management at LiveVox
Industry Telecommunications
Experience
LiveVox July 2014 - Present
LiveVox September 2012 - July 2014
LiveVox July 2011 - September 2012
Skills
Customer Relations, Telecommunications, Client Services, Troubleshooting, Software Training, Project Management, Financial Services, Hands-on Training, IVR, Telephony, Quality Assurance, Management, Salesforce.com, Cloud Computing, Process Improvement, Team Leadership, VoIP, Team Building, CRM, Leadership, Account Management, SaaS, Requirements Analysis, Product Management
Education
Auburn University, College of Business 2007 — 2011
BS, Marketing
LiveVox July 2014 - Present
LiveVox September 2012 - July 2014
LiveVox July 2011 - September 2012
Skills
Customer Relations, Telecommunications, Client Services, Troubleshooting, Software Training, Project Management, Financial Services, Hands-on Training, IVR, Telephony, Quality Assurance, Management, Salesforce.com, Cloud Computing, Process Improvement, Team Leadership, VoIP, Team Building, CRM, Leadership, Account Management, SaaS, Requirements Analysis, Product Management
Education
Auburn University, College of Business 2007 — 2011
BS, Marketing
Diana Yu's LiveVox Experience September 2013 - Present
Job Senior Manager of Product Consulting
Industry Telecommunications
Experience
LiveVox September 2013 - Present
LiveVox September 2011 - September 2013
Livevox June 2010 - September 2011
UC Berkeley June 2007 - May 2010
Skills
Salesforce.com, Telecommunications, Team Management, Cloud Computing, VoIP, Management, Software Development, Leadership, Process Improvement, Team Leadership, Team Building, Project Management, Call Center, Customer Service, SQL, Account Management, SaaS, Web Development, Linux, Unix, Troubleshooting, Call Centers, Telephony, Operations Management, Perl, Business Process..., Java
Education
UC Berkeley 2006 — 2010
BA, Rhetoric, Legal Studies
LiveVox September 2013 - Present
LiveVox September 2011 - September 2013
Livevox June 2010 - September 2011
UC Berkeley June 2007 - May 2010
Skills
Salesforce.com, Telecommunications, Team Management, Cloud Computing, VoIP, Management, Software Development, Leadership, Process Improvement, Team Leadership, Team Building, Project Management, Call Center, Customer Service, SQL, Account Management, SaaS, Web Development, Linux, Unix, Troubleshooting, Call Centers, Telephony, Operations Management, Perl, Business Process..., Java
Education
UC Berkeley 2006 — 2010
BA, Rhetoric, Legal Studies
Tracy Mahon's LiveVox Experience April 2012 - Present
Job Tier 2 Technical Support at LiveVox
Industry Computer Software
Experience
LiveVox April 2012 - Present
Education
Georg-August-Universität Göttingen 2008 — 2008
n/a, Foreign Language
University of California, Riverside 2003 — 2008
BA, Languages
Sacred Heart Cathedral Preparatory 2000 — 2003
High School, Diploma
LiveVox April 2012 - Present
Education
Georg-August-Universität Göttingen 2008 — 2008
n/a, Foreign Language
University of California, Riverside 2003 — 2008
BA, Languages
Sacred Heart Cathedral Preparatory 2000 — 2003
High School, Diploma
Desmond Kan's LiveVox Experience February 2008 - September 2009
Job Senior IT Systems Administrator at Divco West Real Estate Services
Industry Information Technology and Services
Experience
Divco West Real Estate Services February 2013 - Present
Hewlett Packard - Autonomy May 2012 - February 2013
Bay Area Technology Management May 2010 - May 2012
LiveVox February 2008 - September 2009
Vayama August 2007 - January 2008
Battelle January 2007 - May 2007
HSBC December 2005 - May 2007
Bank of America 2002 - 2005
Skills
Data Center, System Administration, Active Directory, Windows, Mac OS X, Troubleshooting, Linux, Network Security, Firewalls, VMware, Cisco Technologies, Routers, Wireless Networking, OS X, Microsoft Exchange, Windows Server, Servers, Technical Support
Education
San Francisco State University 2004 — 2007
BS, Computer Info System
Divco West Real Estate Services February 2013 - Present
Hewlett Packard - Autonomy May 2012 - February 2013
Bay Area Technology Management May 2010 - May 2012
LiveVox February 2008 - September 2009
Vayama August 2007 - January 2008
Battelle January 2007 - May 2007
HSBC December 2005 - May 2007
Bank of America 2002 - 2005
Skills
Data Center, System Administration, Active Directory, Windows, Mac OS X, Troubleshooting, Linux, Network Security, Firewalls, VMware, Cisco Technologies, Routers, Wireless Networking, OS X, Microsoft Exchange, Windows Server, Servers, Technical Support
Education
San Francisco State University 2004 — 2007
BS, Computer Info System
Brandon Jolley's LiveVox Experience October 2014 - Present
Job Project Manager at LiveVox
Industry Information Technology and Services
Experience
LiveVox October 2014 - Present
LiveVox October 2012 - October 2014
N(3) January 2012 - May 2012
JCPenney March 2005 - May 2012
University of Georgia EITS January 2011 - December 2011
Belltower Books September 2009 - December 2011
DTC Perspectives September 2010 - June 2011
Skills
Microsoft Office, PowerPoint, Customer Service, Sales, Microsoft Excel, Java, HTML, MySQL, CSS, Visio, Research, Team Leadership
Education
University of Georgia - Terry College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
LiveVox October 2014 - Present
LiveVox October 2012 - October 2014
N(3) January 2012 - May 2012
JCPenney March 2005 - May 2012
University of Georgia EITS January 2011 - December 2011
Belltower Books September 2009 - December 2011
DTC Perspectives September 2010 - June 2011
Skills
Microsoft Office, PowerPoint, Customer Service, Sales, Microsoft Excel, Java, HTML, MySQL, CSS, Visio, Research, Team Leadership
Education
University of Georgia - Terry College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Bryant Malaski's LiveVox Experience September 2013 - Present
Job Java Developer at LiveVox
Industry Computer Software
Experience
LiveVox September 2013 - Present
Skills
Java Enterprise Edition, CXF, Ext JS, REST, SOAP, SpringSource, Tomcat, JavaScript, Java, Photoshop, HTML 5, InDesign, CSS3, Premiere, Sencha, 3D Studio Max, Amazon Web Services..., MySQL, Spring, Web Services, Cloud Computing, Gradle, Ant
Education
Georgia Institute of Technology 2007 — 2012
BS, Computation Media
LiveVox September 2013 - Present
Skills
Java Enterprise Edition, CXF, Ext JS, REST, SOAP, SpringSource, Tomcat, JavaScript, Java, Photoshop, HTML 5, InDesign, CSS3, Premiere, Sencha, 3D Studio Max, Amazon Web Services..., MySQL, Spring, Web Services, Cloud Computing, Gradle, Ant
Education
Georgia Institute of Technology 2007 — 2012
BS, Computation Media
Arlan Tokugawa's LiveVox Experience April 2010 - Present
Job Client Setup/Product Management at LiveVox
Industry Telecommunications
Experience
LiveVox April 2010 - Present
Dohatsuten June 2009 - March 2010
California Wheat Commission June 2006 - September 2006
Skills
Data Analysis, Software Development
Education
University of California, Davis 2002 — 2006
Bachelor of Science (B.S.), Molecular Biology
LiveVox April 2010 - Present
Dohatsuten June 2009 - March 2010
California Wheat Commission June 2006 - September 2006
Skills
Data Analysis, Software Development
Education
University of California, Davis 2002 — 2006
Bachelor of Science (B.S.), Molecular Biology
Vernon Man's LiveVox Experience April 2012 - July 2013
Job Technical Operations Support at Jobvite
Industry Computer & Network Security
Experience
Jobvite December 2013 - Present
LiveVox April 2012 - July 2013
Keller Williams Real Estate October 2008 - March 2012
Skills
Customer Service, Salesforce.com, Troubleshooting, Microsoft Office, Call Centers, Team Building
Education
San Jose State University 2002 — 2008
Bachelor of Applied Science (BASc), Molecular Cell Biology, Minor in Chemistry
Jobvite December 2013 - Present
LiveVox April 2012 - July 2013
Keller Williams Real Estate October 2008 - March 2012
Skills
Customer Service, Salesforce.com, Troubleshooting, Microsoft Office, Call Centers, Team Building
Education
San Jose State University 2002 — 2008
Bachelor of Applied Science (BASc), Molecular Cell Biology, Minor in Chemistry
Nicholas Quilantang's LiveVox Experience October 2014 - Present
Job Customer Support Tier 1 at LiveVox
Industry Telecommunications
Experience
LiveVox October 2014 - Present
LiveVox May 2013 - September 2014
Comcast April 2007 - December 2012
UPS June 2006 - September 2007
Sears, Roebuck and Co. June 2005 - May 2006
University of California, Riverside January 2002 - March 2005
Skills
Microsoft Office, Customer Oriented, Customer Satisfaction, Wireless Networking, Problem Solving, Communication Skills, Technical Support, Operating Systems, Routers, Troubleshooting, Call Center, ACSR
Education
National University 2013 — 2014
Bachelor of Science (B.S.), Information Systems
UC Riverside 2000 — 2005
Bachelor of Science (BS), Computer Engineering
LiveVox October 2014 - Present
LiveVox May 2013 - September 2014
Comcast April 2007 - December 2012
UPS June 2006 - September 2007
Sears, Roebuck and Co. June 2005 - May 2006
University of California, Riverside January 2002 - March 2005
Skills
Microsoft Office, Customer Oriented, Customer Satisfaction, Wireless Networking, Problem Solving, Communication Skills, Technical Support, Operating Systems, Routers, Troubleshooting, Call Center, ACSR
Education
National University 2013 — 2014
Bachelor of Science (B.S.), Information Systems
UC Riverside 2000 — 2005
Bachelor of Science (BS), Computer Engineering