Loya Insurance Group
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Loya Insurance Group Employees
USAA May 2014 - Present
USAA April 2009 - May 2014
Loya Insurance Group March 2005 - April 2009
Loya Insurance Group February 2004 - March 2005
Loya Insurance Group March 2002 - February 2004
Brock & Brock Law Firm June 2001 - March 2002
Skills
Customer Service, Capacity Building, Mediation, Negotiation, Claims Management, Personal Injury..., Property & Casualty..., Leadership, Arbitration, Claims Resolution, Claims Investigations, Legal Liability, Training, Claim, Casualty, Property Damage, Liability, Subrogation, Personal Injury
Education
The University of Texas at San Antonio 1998 — 2001
Bachelor of Arts, Political Science
Texas A&M University-Kingsville 1997 — 1998
Manager Development School
The Institutes
CPCU
Primerica August 2012 - Present
Leija's Trim, LLC 2006 - Present
Loya Insurance Group August 2006 - June 2013
Skills
Insurance, Term Life Insurance, Property & Casualty..., Underwriting, General Insurance, Commercial Insurance, Life Insurance, Customer Service, Homeowners, Financial Analysis, Sales, Retirement Planning, Indexed Annuities, Networking, Leadership, Carpentry
Education
University of Houston
Loya Insurance Group November 2012 - Present
Wal-mart April 2011 - November 2012
AT&T January 2005 - April 2010
Skills
Insurance, Wireless Networking, Sales, Customer Service, Warehousing, Quality Assurance, Telecommunications
Education
Albany Technical College 2009 — 2010
College Diploma, Law Enforcement and Security
Monroe Comprehensive High 1998 — 2002
HIGH SCHOOL DIPLOMA, Regular/General High School/Secondary Diploma Program
Tropicana Properties April 2014 - Present
Loya Insurance Group February 2013 - February 2014
Hampton March 2012 - February 2013
Extended Stay America November 2010 - March 2012
Skills
Customer Service, Microsoft Word, Microsoft Office, Team Building, Telephone Skills, Microsoft Excel, PowerPoint, Customer Satisfaction, Training
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Business Administration and Management, General
YSLETA HIGH SCHOOL 2005 — 2009
GetInsured.com November 2013 - Present
Loya Insurance Group May 2012 - May 2013
Forrest General Hospital April 2006 - April 2011
Skills
Analyze accounts,..., . Preparing monthly..., Analyze actual costs..., Compile cost data for..., Excellent oral and..., Strong analytical and..., Demonstrate..., Ability to promote..., expert in all ..., Health Insurance, Term Life Insurance, Employee Benefits, Life Insurance, Insurance, Brokers, Medicare, Accident, Claim, Long-term Care, Disability Insurance, General Insurance, Fixed Annuities, Property & Casualty..., Casualty, Casualty Insurance
Education
Colorado Technical University 2013 — 2014
Master of Science in Management:, Project Management, 4.0
Colorado Technical University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Project Management, 3.0
Rackspace, the #1 managed cloud company August 2014 - Present
Rackspace, the Open Cloud Company January 2013 - July 2014
Rackspace Hosting January 2011 - December 2012
Loya Insurance Group September 2009 - December 2010
Blue Zone Mobile Media September 2008 - September 2009
The Hartford August 2004 - September 2008
Spurs Sports & Entertainment July 2003 - August 2004
Skills
Customer Service, Sales, Salesforce.com, SaaS, Cloud Computing, Managed Hosting, Enterprise Software, Selling, Virtualization, Managed Services, Sales Process, Account Management, Channel Partners, Direct Sales, Storage, Solution Selling, Professional Services, CRM, Sales Operations, Leadership, Cross-functional Team..., Strategic Partnerships, Program Management, Training, Go-to-market Strategy, Data Center, Sales Enablement, Partner Management, Lead Generation, Business Alliances, Pre-sales, Cold Calling, PaaS
Education
The University of Texas at San Antonio
Aerotek May 2015 - Present
Aerotek May 2013 - Present
Loya Insurance Group September 2012 - May 2013
Wipro October 2011 - April 2012
Enterprise Rent-A-Car July 2007 - July 2009
Skills
Account Management, Recruiting, Applicant Tracking..., Technical Recruiting, Temporary Staffing, Talent Acquisition, Contract Recruitment, Sourcing, Sales, Human Resources, Interviews, Salesforce.com, Employee Relations, Marketing, Training, Management, Cold Calling, Building Relationships
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Business Administration (MBA), Accounting
Georgia Southern University - College of Business Administration 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Loya Insurance Group January 2015 - Present
Ketterman Rowland & Westlund April 2012 - November 2014
Andrews and Gould Attorneys at Law November 2011 - April 2012
The Lopez Law Firm September 2010 - November 2011
Chapa and Nevarez, PC September 2007 - September 2010
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Commercial Litigation, Legal Assistance, Courts, Westlaw, Trials, Corporate Law, Pleadings, Personal Injury, Legal Documents, Depositions, Mediation, Filing, Personal Injury..., Litigation Support, Document Review, Notary Public, Microsoft Excel, Hearings, WordPerfect, Product Liability, Trial Practice
Education
Palo Alto College 2010 — 2011
Associate of Arts (AA), Criminal Justice/Law Enforcement Administration
Palo Alto College 2010 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies., 3.4
B&B insurance agency October 2014 - Present
State Farm® March 2014 - Present
UnitedHealth Group May 2014 - October 2014
Convergys October 2012 - March 2014
Loya Insurance Group February 2011 - September 2012
Banana Republic / Gap Inc. October 2008 - November 2010
Gap Inc. October 2007 - January 2008
Whataburger March 2007 - May 2007
Skills
Call Centers, Customer Satisfaction, Customer Service, Employee Benefits, Health Insurance, Insurance, Sales, Property, Life Insurance, Account Management, Customer Experience, Training, Sales Management, General Insurance, Team Building, Underwriting, Recruiting, Customer Retention, Telemarketing, Marketing, Management, Telephone Skills, Disability Insurance, Claim, Benefits Administration, New Business Development, Microsoft Excel, Cold Calling, Negotiation, Liability, Direct Sales, Medicare, Microsoft Word, Marketing Strategy, Selling, Retail, PowerPoint, Employee Relations, Workers Compensation, Umbrella Insurance, Accident, Time Management, Casualty, Coaching, Term Life Insurance, Commercial Insurance, Employee Training, Agents, Outlook, Building Relationships
Education
The University of Texas-Pan American
History and Philosophy
Austin Pain Associates March 2015 - Present
Austin Pain Associates December 2014 - Present
Austin Pain Associates June 2012 - Present
Loya Insurance Group June 2011 - June 2012
Loya Insurance Group January 2006 - June 2011
Skills
Research, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teaching, Microsoft Excel, Public Speaking, Outlook, English, Windows, Strategic Planning, Management, Data Entry, Team Building, Leadership, Time Management, Training
Education
St. Edwards University 2012 — 2015
Bachelor's Degree, Psychology
Austin Community College 2008 — 2011
Clinical Psychology
American Realty Professionals July 2015 - Present
Alorica February 2014 - July 2015
Loya Insurance Group September 2013 - February 2014
Newasurion April 2013 - August 2013
LogistiCare June 2012 - April 2013
D&R Skate Zone March 2006 - June 2012
On Site E-Discovery March 2005 - March 2006
Skills
Customer Service, Customer Satisfaction, Call Centers, Telephone Skills, Technical Support, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Citrix, Inventory Management, HIPAA, Healthcare, Time Management, Problem Solving, Training, Sales, Troubleshooting, Customer Experience, Team Building, Leadership, Management
Education
Georgia Perimeter College 2015 — 2017
Associate of Science (AS), Registered Nursing/Registered Nurse
Georgia Medical Institute 2005 — 2006
Diploma, Medical/Clinical Assistant
Milford Senior High School 2000 — 2004
Diploma, Business
Hallmark Financial Services Inc. June 2015 - Present
Allstate February 2015 - June 2015
Allstate May 2010 - May 2011
Loya Insurance Group September 2009 - April 2010
The Hartford October 2006 - March 2009
Skills
Insurance, Claims Resolution, Auto Claims, Sales, Customer Experience, Computers, Claims Investigations, Property & Casualty..., AIC, Commercial Insurance, Training, Negotiation, Property Damage, Liability, Management, Disability Insurance, Term Life Insurance, Life Insurance, Professional Liability, Health Insurance, Fixed Annuities, Long-term Care, Long Term Care Insurance, Microsoft Office, Umbrella Insurance, Liability Analysis, Claim, Casualty, Legal Liability, General Insurance, Workers Compensation
Education
Texas A&M University-Kingsville 2000 — 2005
Bachelor of Business Administration (BBA), Business Management, 3.19 GPA
Mayde Creek High School 1996 — 2000
High School, Math/Science, 4.0 GPA
Nationwide Insurance Company December 2013 - Present
The Hartford 2007 - November 2013
Loya Insurance Group 2005 - 2007
USAA 2002 - 2004
Skills
AIC, AIS, Arbitration, Insurance, Negotiation, Property & Casualty..., Casualty, Liability, Claims Management, Claim, Commercial Insurance, General Insurance, Underwriting, Subrogation, Claim Investigation, Casualty Insurance, Workers Compensation
Education
University of the Incarnate Word 2014 — 2017
Doctor of Business Administration (DBA)
University of the Incarnate Word 2013 — 2014
Master of Business Administration (MBA)
University of the Incarnate Word 2011 — 2013
BSBA -Concentration in Management, Management
San Antonio College
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Allstate January 2014 - Present
kglobal January 2013 - May 2013
Las Americas Immigrant Advocacy Center September 2012 - January 2013
Loya Insurance Group July 2009 - June 2011
Dick Poe Body Shop January 2007 - July 2009
Skills
Automotive Repair, Strategic Communications, Social Media, Event Planning, Research, Nonprofits, Fundraising, Body Shops, Physical Damage, CCC Pathways, Auto Claims, Coverage Issues, Windstorm, Paintless Dent Repair, Automotive Restoration, Custom Paint, Collision, Customer Service, Public Affairs, Corporate Communications, Politics, Message Development, Editing, Insurance, Program Management, Speech Writing, Public Speaking, Microsoft Office, PowerPoint, Leadership, International Relations, Microsoft Excel, Microsoft Word, Political Science, Crisis Communications, Claims Management, Political Campaigns, Social Media Marketing, Blogging, Press Releases, Grassroots Organizing, Time Management, Public Relations, Policy Analysis, Spanish, Public Policy, Facebook, Marketing Communications, Media Relations, Community Outreach
Education
The University of Texas at El Paso 2010 — 2013
Bachelor of Arts (B.A.) in Dec 2013, Political Science and Government
The fund for American Studies
WealthSpan Financial Group August 2014 - Present
Loya Insurance Group September 2012 - August 2014
Education
Agnes Scott College 2006 — 2010
University of Texas System Board of Regents May 2013 - Present
Loya Insurance Group April 2008 - Present
City of McAllen -Municipal Court January 2001 - Present
1st Legal Support Detachment
Hidalgo County February 2004 - January 2005
Hidalgo County September 1999 - January 2001
Skills
Litgation Management, Military Law, Personal Injury, Litigation, Courts, Commercial Litigation, Military Justice, Product Liability, Management, Mediation, Appeals, Civil Litigation, Criminal Law, Hearings, Legal Research, Legal Writing, Trial Practice, Trials, Arbitration, Corporate Law, Government, Legal Assistance, Personal Injury..., Public Speaking, Strategic Planning
Education
U.S. Army Command and General Staff College 2012 — 2014
Graduate, Command and General Staff Officers Course
University of Houston Law Center 1988 — 1991
J.D., Law
Texas A&M University 1984 — 1988
B.A., History/Political Science
Pan American University(now University of Texas-Rio Grande Valley) 1985 — 1986
History
IPVision LLC January 2010 - Present
Loya Insurance Group June 2012 - March 2013
X-Cel Contacts, A Walman Company May 2009 - September 2010
Skills
Customer Service, Sales, Sales Management, Sales Operations, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, Personal Lines Auto
Education
Gwinnett Technical College 2011 — 2015
Nursing, Registered Nursing/Registered Nurse, Sophmore
King's Food Products June 2010 - Present
Loya Insurance Group October 2009 - June 2010
Lowe's Home Improvement February 2009 - May 2010
Enterprise Rent-A-Car June 2006 - January 2009
Deli Star Corporation April 2005 - June 2006
Skills
Food Safety, HACCP, Food Industry, Food, Food Processing, Food Science, Sanitation, Food Manufacturing, Food Technology, Quality Management, Quality Assurance, Quality Auditing
Education
Southern Illinois University, Edwardsville 2000 — 2004
Bachelor of Science (B.S.), Business Economics & Finance
ACCC General Agency February 2015 - Present
Loya Insurance Group September 2014 - February 2015
Houston Police Department June 1994 - January 2015
Skills
Certified Fraud Examiner, Master Peace Officer, Private Pilot, Rescue Diver, Background Checks, Community Policing, Crime Scene..., Crime Prevention, Criminal Investigations, Criminal Justice, Enforcement, Evidence, Evidence Collection, Executive Protection, Field Training Officer, Firearms, Fraud, Homeland Security, Internal Investigations, Interrogation, Investigation, Law Enforcement..., Patrol, Physical Security, Police, Policy, Private Investigations, Public Safety, Surveillance, Undercover, Law Enforcement
Education
Lone Star College System 1992 — 1994
Texas A&M University 1991 — 1992
Loya Insurance Group March 2015 - Present
Loya Insurance Group February 2014 - March 2015
Allstate May 2011 - May 2013
NEISD December 2009 - May 2011
Halliburton November 2007 - March 2009
USAA October 2004 - November 2007
Skills
Insurance, Claim, Property, Liability, Commercial Insurance, Casualty Insurance, Claims Management, General Insurance
Education
Our Lady of the Lake University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio 2000 — 2006
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Loya Insurance Group January 2012 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Claim, Outlook, Insurance, Property, Microsoft Word, PowerPoint, Data Entry, Sales, Customer Satisfaction, Call Centers, Process Improvement, Leadership, Training, Time Management, Customer Retention, Marketing, Strategic Planning, Team Building, Teamwork, Negotiation, Access, Underwriting, General Insurance, Account Management, Telephone Skills, Software Documentation, Public Speaking
Education
City Colleges of Chicago-Richard J Daley College 2015 — 2017
Associate of Arts (A.A.), Psychology
Moraine Valley Community College 2009 — 2009
GED
Loya Insurance Group February 2012 - January 2015
Skills
Liability, General Insurance
Education
The University of Texas at San Antonio 2014 — 2016
Bachelor’s Degree, Finance, General
Allstate May 2014 - Present
Loya Insurance Group February 2013 - May 2014
McDonald's Corporation September 2012 - February 2013
Skills
Customer Satisfaction, Customer Service, Customer Retention, Endorsements, Sales, Advising People, Microsoft Office, Bilingual Communications, Phone Etiquette, Computer Proficiency
Education
City Colleges of Chicago-Wilbur Wright College 2014 — 2015
Criminal Justice, Criminal Justice/Law Enforcement Administration
Lane Tech 2008 — 2012
High School, General Studies
U.S. Bank Trust National Association April 2015 - May 2015
Loya Insurance Group September 2013 - May 2015
Skills
Casualty Insurance, Claim, Liability, Property, Underwriting, Customer Service, Sales, Claims Management
Education
Morton College
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Harris & Harris, Ltd. August 2015 - Present
Greater Southwest Development Corporation August 2014 - August 2015
Association House of Chicago November 2013 - August 2014
Linebarger Goggan Blair & Sampson, LLP April 2013 - October 2013
Loya Insurance Group December 2011 - March 2013
LaSalle Bank September 2004 - August 2005
Skills
Customer Service, Nonprofits, Microsoft Office, Microsoft Word, Research, Outlook, Volunteer Management, Community Outreach, Teamwork, Event Management
Education
University of Illinois at Chicago 2008 — 2011
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General, Senior
Benito Juarez Community High School 2006 — 2008
High School, 12th
Cristo Rey Jesuit High School 2004 — 2006
Freshmen-Sophmore year
State Farm Insurance July 2006 - Present
University of Phoenix August 2008 - July 2011
The University of Texas at El Paso January 2008 - December 2008
Loya Insurance Group August 1998 - July 2006
Skills
Employee Relations, Employee Benefits, Customer Service, Conflict Resolution, Process Improvement, SPHR, Bilingual-Spanish, EEOC, FMLA, ADEA, FLSA, COBRA, HIPAA, SQL, Microsoft Office, Payroll Administration, I-9 Compliance, Payroll Taxes, Multi-state Payroll, EEO, Customer Relations, PeopleSoft, HRIS, Accounting, Benefits Administration, Policy, Policy Analysis, Onboarding, Payroll Processing, Compensation, Hiring, Interviewing, Problem Solving, SAP, Coaching, College Recruiting, Employment Law, Human Capital Management, Organizational..., Change Management, Performance Management, Project Management, Underwriting, Property & Casualty..., Compliance, Statistics, Analytics, Data Mining, Licensed Property &..., Analytical Modelling
Education
The University of Texas at Dallas 2009 — 2011
Master of Science, Information Technology & Management
The University of Texas at El Paso 2005 — 2007
Master of Business Administration, Accounting
The University of Texas at El Paso 2001 — 2005
Bachelor of Business Administration - Cum Laude, Accounting
The George Washington University 1996 — 1997
Pre-Medicine
E.A. Renfroe & Company, Inc. July 2014 - August 2015
MAXIMUS March 2013 - July 2014
Loya Insurance Group May 2009 - March 2013
Loya Insurance Group April 2006 - May 2009
Skills
Insurance, Property, Liability, General Insurance, Underwriting, Claims Management, Casualty Insurance, Health Insurance, Customer Service, Commercial Insurance, Claim, Training, Subrogation, Property, Claims Handling, Legal Liability, Property & Casualty..., Liability Analysis, Negotiation, Claim Investigation
Education
Ashford University 2009 — 2011
Insurance & Risk Management
Palo Verde Homes May 2015 - Present
J&A Music Entertainment July 2014 - Present
Mesilla Valley Transportation September 2014 - May 2015
Loya Insurance Group October 2004 - May 2014
Skills
Property & Casualty..., Insurance, Underwriting, Claim, Casualty, Liability, Claims Management, Subrogation, General Insurance, Property Damage, Claims Resolution, Claims Investigations, Claim Investigation, Accident, Property Claims, Liability Analysis, Claims Handling, Casualty Insurance, Customer Service, Legal Liability, Team Building, Management, Negotiation, Risk Management, Sales, Marketing, Social Media
Education
The University of Texas at El Paso
ChildPlus Software October 2014 - Present
Chisel Multimedia August 2014 - December 2014
Loya Insurance Group July 2012 - August 2013
Kohl's Department Stores March 2008 - August 2009
Skills
Photoshop, Dreamweaver, Illustrator, InDesign, Fruity Loops, Drawing, Painting, Logo Design, Web Design, Graphic Design, Fine Art, Sales, Customer Service, Insurance, Branding, Mac, Sketching, Adobe Creative Suite, Visual Communication, Layout, Packaging, Posters, Graphics, Illustration, PowerPoint, Creative Direction, Concept Development, Microsoft Office, Art, Multimedia, Creative Writing, Microsoft Word
Education
Southern Polytechnic State University 2009 — 2015
ACU Insurance October 2014 - Present
Liberty Mutual Insurance February 2013 - October 2014
State Farm October 2010 - February 2013
Loya Insurance Group July 2005 - October 2010
Skills
Insurance, Property & Casualty..., Life Insurance, General Insurance, Term Life Insurance, Liability, Casualty, Underwriting, Umbrella Insurance, Legal Liability, Sales, Customer Service, Commercial Insurance, Marketing, Health Insurance, Disability Insurance, Professional Liability, Whole Life, Management, Long-term Care, Risk Management, Homeowners, Claim, Universal Life, Workers Compensation, Fixed Annuities, Employee Benefits
Education
University of Houston-Downtown 2003 — 2006
Political Science and Government
The University of Texas at San Antonio 2002 — 2003
Political Science and Government
Specialty Store Services August 2012 - Present
Northwest Insurance Network August 2011 - August 2012
Loya Insurance Group June 2011 - July 2011
American Eagle Outfitters 2007 - 2008
Gap Inc./Banana Republic 2006 - 2007
Skills
Sales, Team Building, Customer Service, Retail, Selling, Building Relationships, Relationship Management, Cross Selling, Multitasking Skills, Bilingual-English/Spanis..., Computer Proficiency, Proficient Communicator, Account Management, Cold Calling, Insurance, Sales Presentations
Education
International Academy of Design and Technology-Chicago 2006 — 2009
David Starr Jordan High School 1998 — 2002
High School Diploma, General Studies
Allstate Financial Services, LLC April 2013 - Present
State Farm January 2008 - January 2009
Loya Insurance Group March 2003 - December 2006
Skills
Insurance, Sales Management, Sales, Project Management, Life Insurance, Wealth Management
Education
Houston Community College 2001 — 2003
Drafting and Engineering, Mechanical Engineering
Elsik high school 1993 — 1997
Loya Insurance Group February 2015 - Present
Allstate April 1997 - February 2015
Skills
Claim, Insurance, Property & Casualty..., Claims Management, General Insurance, Liability, Casualty, Microsoft Excel
Education
Texas State University 1985 — 1988
Bachelor of Science In Education, Elementary Education and Teaching
Loya Insurance Group August 2010 - Present
Bria L. Hofland April 2010 - August 2010
Jeff Forrest Smith, P.C. August 2005 - April 2010
Skills
Litigation, Mediation, Personal Injury, Legal Research, Legal Writing, Trials, Civil Litigation, Commercial Litigation, Courts, Trial Practice, Appeals, Arbitration, Product Liability
Education
Texas Tech University School of Law 2002 — 2005
Doctor of Juris Prudence
Texas A&M University 1998 — 2002
B.S., Psychology
CSC January 2014 - Present
SpaceView Inc. November 2013 - Present
ServiceMesh November 2013 - December 2013
InComm July 2013 - November 2013
Fox Networks Group February 2013 - July 2013
Equator, LLC February 2012 - February 2013
Houghton Mifflin Harcourt October 2010 - February 2012
Media One Multimedia Inc. June 2009 - October 2010
Loya Insurance Group July 2008 - July 2009
Handgards Inc. June 2007 - July 2008
Skills
Pants, Software Development, Mobile Applications, Test Driven Development, AngularJS, JavaScript, Java, CSS, HTML, Functional Languages, Web Application Design, SQL, C++, Agile Methodologies, User Interface, Web Applications..., Node.js, Programming, Web Infrastructure, Chrome Extensions, PHP, XML, Distributed Systems, Backbone.js, CMS, Front-End Infrastructure, Knockout JS, Jasmine, Karma, J2EE Application..., SinonJS, Continuous Integration, Dojo, WebSphere Application..., YUI 3, Apache Jackrabbit, Automated Unit Testing, Responsive Design, Git, Infrastructure, Java Enterprise Edition, Python, Hybrid Cloud
Education
New Mexico State University 2006 — 2007
Computer Science
The University of Texas at El Paso 2002 — 2006
B.S., Multidisciplinary: Computer Science, Electrical Engineering
Stanford University 1999 — 2001
Computer Science
Talmer bank and trust October 2014 - Present
Staff Management SMX January 2014 - August 2014
Senior Services of Illinois September 2012 - December 2013
Loya Insurance Group December 2011 - August 2012
TCF Bank January 2011 - November 2011
Skills
Human Resources, Employee Benefits, Training, Office Administration, Claim, Insurance, Cross Selling, Customer Service, Sales, Program Management, Payments, Outlook, Customer Retention, Recruiting, Customer Satisfaction, Interviews, Cold Calling, Microsoft Word, Health Insurance, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Business, Finance, Conflict Resolution, Retail, Management, Leadership, Team Building, Time Management, Event Planning, Data Entry, Leadership Development, Public Speaking, Account Management, Strategic Planning, Social Networking, Communication, Employee Relations, Employee Training
Education
Robert Morris University - Illinois 2009 — 2011
Business administration, Management
DeVry University 2006 — 2008
Associate degree, Network system administration
USAA April 2007 - Present
Loya Insurance Group August 2005 - April 2007
The Hartford January 2001 - November 2004
Skills
Claim, Liability, Property & Casualty..., Underwriting, Insurance
Education
University of the Incarnate Word 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance
Baylor University 1996 — 1997
NTT DATA August 2012 - August 2013
Loya Insurance Group January 2005 - August 2012
Skills
Cisco VOIP, Cisco Switches, Switches, Routers, Routing, OSPF, CCNA, Cisco VoIP, Cisco Nexus, Technical Support, WAN, VPN
Education
Unified Contact Center ExpressEl
DeVry University 2002 — 2004
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
DeVry University 2002 — 2004
Associate Degree, Electronic and Computer Technology
Cisco CCNA Networking AcademyEastwood High School
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Injury Sciences August 2013 - Present
Loya Insurance Group November 2000 - April 2013
Loya Insurance Group 2000 - 2013
Skills
Claim, Project Management, Process Improvement, Insurance, SQL, Software Development, Strategic Planning, JavaScript, XML, Web Services, Casualty, Property & Casualty..., Windows, HTML, Sales, CSS, Java, MySQL, Marketing, New Business Development
Education
The University of Texas at El Paso 1993 — 1999
Bachelor of Arts (BA), English Language and Literature/Letters
Loya Insurance Group July 2013 - Present
Fred Loya Insurance July 2013 - Present
Education
The University of Texas at El Paso
Loya Insurance Group September 2014 - 2015
U.S. Security Associates 2014 - 2014
Education
The University of Texas at San Antonio 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Criminal Justice
The University of Texas at San Antonio 2010 — 2014
Bachelor of Arts (B.A.), Political Science and Government