Loyalty One
LoyaltyOne, Co. provides loyalty marketing services to enterprises in retail, financial services, grocery, petroleum retail, travel, and hospitality sectors globally. Headquarters: Toronto, Canada Parent organization: Alliance Data CEO: Bryan Pearson (2006–) Number of employees: 1,500 Founded: 1991 Subsidiaries: Precima, Inc, Brand Loyalty International B.V., Brand Loyalty Group B.V.,, AIRMILES for Social Change
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Loyalty One Employees
AKPRO Canada 2005 - Present
Loyalty One July 2013 - July 2015
York University 2012 - 2013
Centre For Student Success - Liberal Arts and Professional Studies 2012 - 2013
Skills
Sales, Program Management, Research, Editing, Access, Public Speaking, Event Planning, Social Media, Leadership
Education
University of Ottawa 2015 — 2018
Juris Doctor, Law
York University 2009 — 2013
Specialized Honours Bachelor of Arts in Political Science, Political Science and Government, Political Economy, Judicial Administration, Dean's Honour Roll
Club de Hockey Canadiens de Montréal November 2013 - Present
D3E International - Marketing, Loyalty, CRM & CEM Consulting April 2012 - November 2013
Loyalty One November 2003 - March 2012
Neo Marketing Group 2003 - 2003
Readers's Digest Canada 1999 - 2003
Skills
Loyalty Marketing, Direct Marketing, Analytics, Marketing Strategy, Strategic Partnerships, Contract Negotiation, Customer Relationship..., Customer Centricity, CRM, Strategic Planning, Customer Analysis, B2B, Integrated Marketing, Customer Satisfaction, Business Strategy, Strategy, E-commerce, Business Development, Start-ups, Customer Experience, Management, Advertising, Digital Marketing, Segmentation, Retail, Database Marketing, Relationship Marketing, Entrepreneurship, Leadership, New Business Development, Executive Management, Loyalty Programs, Product Marketing, Email Marketing, Business Intelligence, Marketing, Multi-channel Marketing, Customer Insight, Customer Acquisition, Digital Strategy, Mobile Marketing, Competitive Analysis, Marketing Management, Brand Management, B2B Marketing, Strategic Leadership, Online Marketing, Brand Loyalty, Campaign Management, Marketing Research
Education
Harvard Business School 2006 — 2006
Concordia University
BComm
Niagara Leadership Institute
The University of Western Ontario - Richard Ivey School of Business
Region of Peel November 2011 - Present
Loyalty One November 2005 - September 2011
TD Canada Trust December 2004 - September 2005
CIBC September 2001 - November 2004
Skills
Internal Communications, Financial Advisory, Outstanding Customer...
Education
Ryerson University 2002 — 2004
Bachelor of Arts, Social Work
Sheridan College 1999 — 2001
Diploma, Social Worker
Transat April 2011 - Present
Loyalty One March 2010 - April 2011
Thomas Cook Canada Inc October 2003 - May 2009
Thomas Cook Travel October 1998 - October 2003
INTRA Travel Corporation April 1993 - January 1997
American Express Canada April 1985 - October 1993
Skills
Public Speaking, Communications, Social Media, Strategic Partnerships, Advertising, Direct Marketing, Event Management, Public Relations, Business Strategy, Integrated Marketing, Airlines, Sales Management, Hospitality, Revenue Analysis, Communication
Education
Centennial College 1981 — 1993
Tourism, Travel and Tourism
TD January 2015 - Present
TD Canada Trust November 2010 - January 2015
Loyalty One 2005 - 2010
Loyalty One 1995 - 2005
Skills
Leadership, Customer Service, Quality Center, Quality Assurance, Call Center, Time Management, Business Analysis, Banking, Microsoft Office, Project Planning, Management, Call Centers, SDLC, Test Planning, Testing, Business Requirements, Sales, Analysis, Customer Experience, Customer Satisfaction
Education
Centennial College 2010 — 2010
Software Quality Testing
Centennial College
Accounting
Centennial College- Warden Woods Campus
Fashion Merchandising
TDCNet Inc. March 2015 - Present
Hewlett-Packard August 2012 - February 2015
Hewlett-Packard September 2011 - September 2012
Altus Group March 2011 - September 2011
Loyalty One March 2010 - February 2011
Telus Communications Inc February 2001 - November 2009
TELUS December 2003 - March 2008
Telus Mobility Inc February 2001 - December 2003
AT&T January 2000 - February 2001
Clearnet Inc October 1995 - June 2000
Skills
Projects, Program Management, Project Management, Infrastructure..., Process Improvement, Budget, Operations Management, IT Operations, Change Management, Managerial Skills, Strategic Leadership, Team Management, Technical Team, Project Teams, Teamwork, Escalation, Escalation Resolution, Operational Issues, Performance Management, Performance Improvement, Process Redesign, Presentations, Capital Project Planning, Project Planning, Ad Hoc Reporting, Performance Metrics, Performance Reviews, 24/7 Operations, Executive Management, Budgets, Telecommunications, Disaster Recovery, ITIL, Strategy, Vendor Management, Requirements Analysis, MS Project, Enterprise Software, Management, Integration, SDLC, Team Leadership, Leadership, IT Service Management, IT Management, Cloud Computing
Education
The George Washington University 2003 — 2003
Masters Certificate, Project Management
York University - Schulich School of Business 2002 — 2002
Schulich School of Business, Management- Leadership
Durham College 1994 — 1995
One Year, Business Administration and Management, General
Centennial College 1993 — 1994
Business Marketing
Loyalty One November 2013 - January 2015
Leo Burnett, Proximity BBDO March 2012 - November 2013
JWT February 2009 - March 2012
Endeavour Marketing February 2008 - December 2008
Top Drawer Creative May 2003 - January 2008
BMR Group May 2000 - March 2003
Skills
Creative Direction, Typography, Motion Graphics, Promotional, Art Direction, Creative Strategy, Interactive Advertising, Corporate Identity, Advertising, Outdoor Advertising, Integrated Marketing, Concept Development, Logo Design, Graphic Design, Digital Strategy, Brand Development, Interaction Design, Direct Mail, Adobe Creative Suite, Corporate Branding, Branding & Identity
Education
George Brown College 1994 — 1998
advertising design
Loyalty One April 2015 - Present
Loyalty One June 2014 - March 2015
LoyaltyOne January 2014 - June 2014
LoyaltyOne October 2010 - January 2014
Loyalty One October 2006 - September 2010
Loyalty One November 2003 - 2006
Sultan Travels Vietnam Airlines 1998 - 2001
Skills
Instructional Design, Captivate, Needs Analysis, E-Learning, Instructor-led Training, Technical Writing, Call Centers, ADDIE, Camtasia, Performance Management, Learning Management, Program Management, Learning Management..., Training Delivery, Organizational..., Blended Learning, Employee Engagement, Training, Workshop Facilitation, Organizational Learning, SnagIt, Content Development, Adult Education, SCORM, Knowledge Management, Technical Documentation, Leadership Development, Distance Learning
Education
George Brown College
Adult Education
University of Mumbai
Bachelor of Commerce (BCom), University of Bombay
Loyalty One May 2011 - June 2014
Sun Life Financial 2006 - 2011
CIBC Mellon 2004 - 2006
Canada Life 2002 - 2003
Amdocs 2000 - 2002
Architel 1998 - 2000
Skills
Release Management, SDLC, Requirements Analysis, Systems Analysis, Technical Writing, Technical Support, Mainframe, Project Planning, Workshop Facilitation, Cost Benefit, Technical Training, Executive Management, Configuration Management, ITIL, Integration, Disaster Recovery, Software Project..., Databases, Requirements Gathering, SharePoint, IT Service Management, Solaris, IT Operations, Visio, Enterprise Architecture, Analysis, Unix Shell Scripting, System Deployment, AIX, Software Development, Business Analysis
Education
Loyalist College
Certificate, ITIL Practitioner Configuration, Change and Release
Arizona State University, College of Engineering and Applied Sciences and Institute of Configuration
Certificate, Release, Change and Configuration management
CDI College of Business &Technology 1996 — 1998
Diploma, Computer Programming and System Analysis
University of Belgrade
Master Degree, Information Sciences
University of Belgrade
Bachelor of Arts, Philology
Loyalty One November 2010 - Present
Ipsos Reid March 2010 - November 2010
Ipsos Reid June 2008 - March 2010
Ipsos Reid May 2006 - June 2008
Ipsos Reid May 2005 - June 2006
Market Quest Research 2003 - 2004
Skills
Survey Research, Research, Survey Design, Focus Groups, Training, Advertising Research, Questionnaire Design, Quantitative Research, Consumer Behaviour, Program Evaluation, Customer Insight, Marketing Research, Research Design, Analytics, Data Analysis, Online Research, Qualitative Research, Report Writing, Primary Research, Data Collection, Management
Education
Georgian College 2004 — 2005
Research Analyst Program (post graduate program), Market Research
Saint Mary's University 1999 — 2003
B. Comm., Marketing and Finance
TRHS