LoyaltyOne Company
LoyaltyOne, Co. provides loyalty marketing services to enterprises in retail, financial services, grocery, petroleum retail, travel, and hospitality sectors globally. Headquarters: Toronto, Canada Parent organization: Alliance Data CEO: Bryan Pearson (2006–) Number of employees: 1,500 Founded: 1991 Subsidiaries: Precima, Inc, Brand Loyalty International B.V., Brand Loyalty Group B.V.,, AIRMILES for Social Change
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LoyaltyOne Employees
LAWPRO (Lawyers' Professional Indemnity Company) March 2015 - Present
IT Refresh Computer Technology (Contract) September 2014 - March 2015
Legislative Assembly of Ontario February 2013 - July 2014
Chartered Professional Accountants of Ontario (CPA Ontario) September 2011 - February 2013
Insurance Bureau of Canada July 2007 - August 2011
Insurance Bureau of Canada June 2003 - June 2007
LoyaltyOne January 1999 - May 2003
Arthur Andersen & Co. November 1997 - December 1999
DeVry Institute of Technology September 1993 - October 1997
Skills
IT Management, IT Strategy, Management, Information Technology, IT Operations, Disaster Recovery, Vendor Management, Security Management, Change Management, Infrastructure, Enterprise Architecture, IT Service Management, Performance Management, SDLC, Data Center, Technical Leadership, Security, ITIL, Operations Management, Team Management, Leadership, Project Management, Knowledge Management, Cross-functional Team..., Strategic Leadership, IT Transformation, Financial Reporting, Department Budgeting, Budget Monitoring, Budget Forecasts, Cost Reporting, Budget Process, Executive Reporting, Governance, Strategy, IT Financial Management, Communication, Technology Integration, Organizational Design, Requirements Gathering, Requirements Management, Service Level Agreements, Service Level Objectives, Mentoring, RFP Design, Proposal Writing, Business Planning, Strategic Planning, Service Delivery, Information Security
Education
Westwood
Westwood
Niagara Institute
Change Leadership for Change Agents
Loyalist College
ITIL
(ISC)²
Certified Information Systems Security Professionals (CISSP)
Queen's University 2008 — 2008
Executive Management Program
DeVry Institute of Technology 1990 — 1993
Electronics Engineering Technology
York University - Schulich School of Business
Advanced Management Certificate
LoyaltyOne May 2011 - Present
LoyaltyOne February 2005 - May 2011
LoyaltyOne April 2002 - February 2005
LoyaltyOne January 2001 - April 2002
LoyaltyOne June 2000 - January 2001
AT&T Canada July 1999 - November 1999
ACC TelEnterprises/AT&T Canada August 1998 - July 1999
Education
Centennial College 2005 — 2005
Call Centre Management Program
University of Toronto
Bachelor of Arts, English
Marketwired LP 2014 - Present
LoyaltyOne 2001 - 2014
TD Canada Trust 1999 - 2001
Amex Canada Inc. 1998 - 1999
Amex Canada Inc. 1996 - 1998
Skills
Data Warehousing, Databases, Oracle, Microsoft SQL Server, Integration, Business Process, Microstrategy, Analysis, Netezza, Business Intelligence..., Project Planning, Business Intelligence, Analytics, SDLC, SQL
Education
Schulich School of Business (York University)
High Impact Business Writing
Schulich School of Business (York University)
Facilitative Leadership
Centennial College
Diploma, Computer Programmer, Chemical Engineering Technology
Seneca College of Applied Arts and Technology
Industrial Pharmaceutical Technology
LoyaltyOne Director, AIR MILES CASHLoyaltyOneApril 2013 - Present
AIR MILES Reward Program March 2012 - April 2013
LoyaltyOne October 2009 - March 2012
LoyaltyOne October 2009 - July 2011
LoyaltyOne October 2007 - October 2009
LoyaltyOne (AIR MILES Reward Program) April 2003 - October 2007
FCB Direct April 1998 - April 2003
Matrox Graphics 1996 - 1998
Skills
Loyalty Marketing, Loyalty Programs, Database Marketing, Direct Marketing, Segmentation, Marketing, CRM, Multi-channel Marketing, Relationship Marketing, Marketing Management, B2B Marketing, Campaign Management, Customer Acquisition, Integrated Marketing, Customer Insight, Digital Marketing, Analytics, Business Strategy, Brand Loyalty, Mobile Marketing, Brand Management, Email Marketing, Interactive Marketing, Digital Strategy, Marketing Research, Web Analytics
Education
York University
Critical Thinking and Strategic Problem Solving Skills for Leaders
Ivey School of Business
Marketing Leadership Program, Marketing
Concordia University
Bachelor, Commerce, Major Marketing
Communications Consultant 2011 - Present
Tourism and Hospitality Projects 2012 - 2015
Trainer 2000 - 2015
LoyaltyOne 2004 - 2010
Executive Director and Consultant 1994 - 1998
Skills
Training, International Relations, Public Speaking, Management, Editing, Social Media, Negotiation, Journalism, Event Management, Communications,..., Strategic Planning, Sales, Press Releases, Team Building, Research, Event Planning, Public Relations
Education
City University London 1989 — 1990
Master's degree, International Journalism, With distinction
Forum for International Trade Training
Diploma, International Trade
University of the West Indies, St. Augustine Campus
Post Graduate Diploma, International Relations
Centennial College 2011 — 2012
Certificate, "Teacher of Adults"
Field ID April 2014 - Present
Tucows February 2013 - April 2014
Policy Works Inc. August 2012 - November 2012
CIBC March 2012 - August 2012
LoyaltyOne January 2004 - September 2011
LoyaltyOne February 2007 - June 2010
Rogers Communications October 1998 - July 2002
Skills
Customer Service, Manual Testing, Analytics, Problem Solving, Adaptive, Agile, Multitasker, Developing Talent, Technical Service, sales, Sales
Education
Centennial College 2010 — 2011
Certification, Software Testing and Quality Assurance
Seneca College of Applied Arts and Technology 1995 — 1997
General Business
#EngagementLabs July 2009 - September 2013
LoyaltyOne December 2008 - July 2009
Skills
Creative Writing
Education
Loyalist College 2014 — 2016
Construction Engineering Technologies
George Brown College 2007 — 2008
Welding Engineering Technology/Technician
University of Guelph 2004 — 2007
Media Studies, Emphasis in Image Arts
Wheels, Inc. March 2015 - Present
ShelterLogic July 2013 - February 2015
RBC February 2011 - January 2013
Itravel2000 October 2009 - February 2011
LoyaltyOne March 2000 - August 2009
Skills
Fully bilingual English..., Risk Management, vocalist for various..., Insurance, Strategic Planning, Team Leadership, Vendor Management, Business Analysis, Financial Services, Relationship Management, Customer Service, CRM, Teamwork, Sales, Customer Satisfaction, Account Management, Management, Customer Experience, Leadership, Call Centers, Time Management, Tourism
Education
Fanshawe College 1991 — 1993
Tourism and Travel Counsellor Program, Tourism and Travel
St- Patrick
High School, High School/Secondary Diplomas and Certificates
CIBC August 2014 - Present
Five Guys Burgers and Fries January 2013 - April 2014
LoyaltyOne May 2006 - August 2012
AMC Theatres September 2002 - November 2007
PennCorp Life Insurance October 1996 - March 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
George Brown College 2008 — 2010
Certification, Adult and Continuing Education and Teaching
George Brown College 1988 — 2000
Diploma, Early Childhood Education and Teaching
Ascension Catholic High School 1981 — 1988
High School, General Arts and Sciences, Completed Grade 12
Habitations Trigone inc. December 2013 - March 2015
Cascades October 2012 - December 2013
Metro Inc. March 2010 - October 2012
Banque Nationale 2005 - 2010
LoyaltyOne September 2009 - December 2009
Skills
Marketing Communications, French, DES, Marketing, Retail, Project Management, Microsoft Office, Microsoft Excel, English, Teamwork, Priority Management, Product Development, Event Management, Budget Monitoring, Contests
Education
Université de Montréal - HEC Montréal 2013 — 2015
DESS- Diplôme d'études supérieures spécialisées
Université du Québec à Montréal 2007 — 2009
Bachelor of Business Administration (BBA)
Collège Édouard-Montpetit 2004 — 2007
DEC
American Express April 2015 - Present
Naicon Group Inc. July 2014 - April 2015
Naicon Group Inc. January 2014 - April 2015
Business World International January 2013 - December 2013
SOTI Inc. May 2012 - October 2012
IBM Canada Ltd. July 2010 - March 2012
LoyaltyOne November 2008 - November 2009
Infotems Inc. May 2007 - October 2008
Quizno's Subs February 2003 - April 2007
Skills
Sales, Customer Satisfaction, Sales Operations, Solution Selling, Account Management, Team Leadership, New Business Development, Sales Management, Project Management, Sales Process, Direct Sales, Analytics, IT Solutions, Software, Hardware, Business Continuity, Disaster Recovery, Risk Management, ERP Software, Mobile Device Management, Business Intelligence, Cloud Computing, Business Development, B2B, Outstanding..., Lead Generation, Cold Calling, Professional Services, Time Management, Multilingual..., Customer Service, CRM, Enterprise Software, SaaS, Salesforce.com, Project Planning, Networking, Channel Partners, Sales Enablement, Demand Generation, Selling, Pre-sales, Strategic Partnerships, Software Industry, Go-to-market Strategy, Mobile Devices, Managed Services, Partner Management, Cross-functional Team..., Product Marketing
Education
Georgian College 2000 — 2002
Computer Programming/Analyst
John Fraser
Pakistan School Muscat
Celestica April 2013 - Present
Centennial College March 2015 - Present
Chief Learning Officer Publications September 2013 - Present
Toyota Canada Inc. June 2012 - February 2013
LoyaltyOne January 2011 - February 2012
Central East Community Care Access Centre October 2010 - October 2011
Central East Community Care Access Centre September 2010 - October 2011
McDonald's Restaurants of Canada Limited January 2009 - August 2010
Hospitals of Ontario Pension Plan September 2008 - January 2009
Coca-Cola 2006 - 2008
Skills
Talent Management, Training, Performance Management, Performance Measurement, Executive Coaching, Career Development..., Performance Metrics, Human Resources, Adult Education, Learning Management..., Organizational..., Organizational Design, Organizational Learning, Curriculum Design, Policy Writing, Strategic Planning, Department Budgeting, Strategic Financial..., Client Liaison, Experiential Learning, HR Consulting, Employee Engagement, Written & Oral..., Building Relationships, Board Level, Blended Learning, Strategic Consulting, Onboarding, Orientation Programs, Executive Development, Metric Development, Global Delivery, Vendor Management, Contract Negotiation, 3rd Party Relationships, Leadership Development, Strategic Partnerships, Leadership, Strategy, Coaching, Change Management, Talent Acquisition, Program Management, 360 Feedback, Strategic HR, Workshop Facilitation, Organizational..., Management, Workforce Planning, Succession Planning
Education
York University - Schulich School of Business 2013 — 2015
Candidate for Masters in Adult Training & Development
University of Toronto - Rotman School of Management 2009 — 2009
Certified Coaches Federation 2008 — 2008
Certification
Certified Coaches Federation 2008 — 2008
Neuro Linguistic Programming Practioner
Centennial College 2002 — 2004
Diploma
York University - Glendon College 1991 — 1995
Ryerson University
Sir Wilfrid Laurier
LoyaltyOne September 2013 - Present
Queen's University 2009 - 2013
doug & serge June 2012 - August 2012
Queen's Conference on International Business January 2011 - January 2012
Queen's School of Business 2011 - 2012
CIBC May 2011 - August 2011
Skills
Team Leadership, Event Planning, Collaborative Problem..., Social Media, Leadership, Data Analysis, Market Research, Marketing Strategy, Research
Education
Queen's University 2009 — 2013
Bachelor of Commerce (BCom)
Aarhus School of Business 2012 — 2012
Exchange Student, Business Administration
Canadian Securities Course 2012 — 2013
Certification
Shoppers Drug Mart September 2014 - Present
LoyaltyOne August 2013 - August 2014
Tata Consultancy Services November 2012 - August 2013
CGI September 2011 - October 2012
Zafin Labs September 2010 - August 2011
IBS Software Services February 2007 - September 2010
HTMT July 2003 - January 2007
Skills
Quality Center, User Acceptance Testing, Test Planning, Testing, Test Management, Test Cases, Regression Testing, Web Services, Business Analysis, Requirements Analysis, XML, SoapUI, Oracle, Quality Assurance, SOA, CRM, System Testing, Agile Methodologies, Test Strategy, System Integration..., SQL, SDLC, Siebel, Business Requirements, Integration Testing, UCM, WebSphere ESB, Mule ESB, HP Quality Center
Education
Symbiosis institute of Management Studies 2009 — 2011
PGDBA, Operations Management
Bharathiar University 2000 — 2003
Master of Computer Applications (M.C.A.), Computer Science
Mahatma Gandhi University 1997 — 2000
Bsc, Mathematics
Pathways to Education Canada June 2014 - Present
LoyaltyOne January 2013 - January 2014
LoyaltyOne January 2012 - January 2013
LoyaltyOne August 2010 - January 2012
LoyaltyOne April 2005 - August 2010
Skills
Event Planning, Budget Management, Vendor Relations, Customer Service, Relationship Marketing, Budgets, Hospitality, Analysis, Event Management, Management, Coaching, Human Resources, Sales, Customer Satisfaction, Training, Social Media, Leadership, Corporate Events, Marketing Communications, Social Media Marketing
Education
George Brown College 2010 — 2014
Event Management Certificate, Event Management
Festival Tower November 2014 - Present
Air Canada May 2005 - Present
amfAR, The Foundation for AIDS Research 2013 - 2014
InterContinental Hotels Group May 2009 - January 2011
LoyaltyOne October 1997 - September 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Networking, Team Leadership, Time Management, Training, Management, Teamwork, Event Management, Airlines, Event Planning, Social Media, Team Building, Hospitality, Program Management, Travel Management, Public Relations, Customer Satisfaction, Tourism, Hotels, Social Networking, Sabre, Marketing, Superior Work Ethic
Education
George Brown College 2012 — 2013
Event & Meeting Management
College April-Fortier 1995 — 1997
Certificat, Tourism and Travel Services Management
United Way of Calgary and Area February 2015 - Present
The Calgary Stampede 2014 - Present
Make-a-Wish Foundation 2012 - Present
LoyaltyOne 2012 - 2014
Exchange Solutions 2011 - 2012
2011 Halifax Canada Games January 2011 - March 2011
Azorus Incorporated 2010 - 2011
University of Ottawa 2009 - 2010
Harvest House Consulting 2009 - 2010
Health Canada (Dalhousie Health Services) 2007 - 2009
Skills
CRM, Strategy, Digital Marketing, Event Management, Marketing Communications, Corporate Communications, Marketing Strategy, Market Research, Public Speaking, Business Development, Social Media, Account Management, Strategic Communications, Piano, Fundraising, Public Relations, Brand Management, Social Media Marketing, Media Relations, Marketing, Integrated Marketing, Sponsorship, Management, Strategic Planning, Event Planning
Education
McGill University
BComm
Dalhousie University
BA, History
University of Ottawa / Université d'Ottawa
MA (Communication), Brand Management & Communication
North York Rangers AAA Hockey Club April 2014 - Present
LoyaltyOne February 2011 - Present
The BJD Group January 2011 - Present
Toronto Jr. Canadiens AAA Hockey Club April 2012 - March 2014
Humber Valley Sharks Hockey Club September 2010 - April 2012
MSCM LLP September 2009 - February 2011
Ernst & Young January 2006 - May 2009
Chrysler May 2005 - August 2005
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Risk Management, Project Management, Income Tax, Corporate Tax, US GAAP, IFRS, ASPE, Business Strategy, Building Relationships, Coaching, Supply Chain Operations, Loyalty Programs, Financial Modeling, Finance
Education
Institute of Chartered Accountants of Ontario 2009 — 2009
Wilfrid Laurier University 2008 — 2008
Accounting-CA Add-on Courses
Dalhousie University 2004 — 2008
BComm, Accounting
LaSalle College September 2015 - Present
Fido Solutions March 2015 - Present
School of Modern Etiquette October 2012 - Present
CitiFinancial September 2014 - March 2015
LoyaltyOne March 2013 - May 2014
CitiFinancial May 2011 - April 2013
Rio Tinto December 2008 - March 2011
Rio Tinto Procurement January 2005 - December 2008
DMG World Media May 2004 - January 2005
CBC Television - Just for Laughs TV Inc. July 2004 - August 2004
Skills
Negotiation, Marketing, Public Relations, Strategy, Procurement, Leadership, Team Leadership, Project Planning, Analysis, Business Strategy, Business Development, Management, Strategic Planning, Enterprise Software, Sourcing, Sales, Marketing Communications, Budgets, Digital Marketing, Marketing Strategy
Education
Cardinal Path - Google Adwords 2014 — 2014
Google Adwords 101 & 201, Professional Training
Cardinal Path - Google Analytics 2014 — 2014
Google Analytics 101 & 201, Professional Training
Search Engine Academy - SEO 2014 — 2014
SEO Master's level certification, Professional Training
Shaw Academy - Digital Marketing 2014 — 2014
Diploma in Online Marketing, Professional Training - CPD Certified
McGill University 2005 — 2008
MBA, Strategy - Organizational Behavior
ENS International 2005 — 2005
Negotiations, Effective Negotiations Strategies Workshop
McGill University 2002 — 2005
Graduate Degree in Finance/Treasury, Finance/Treasury
McGill University 1998 — 2001
B.Comm, Marketing
Nortel Campus 2000 — 2000
B.Comm credited, Strategies for High Tech Industries
Athens University of Economics and Business 1999 — 1999
B.Comm credited, Managing Globalization
LoyaltyOne January 2015 - Present
Me to We May 2013 - October 2014
Me to We June 2011 - May 2013
Me to We June 2009 - June 2011
Skills
Volunteer Management, Nonprofits, Fundraising, Product Development, Marketing, Leadership, Public Relations, Marketing Communications, Marketing Strategy, Management, Sales, Event Management
Education
Bishop's University 2003 — 2007
Bachelor of Arts (B.A.), History
Scotiabank August 2014 - Present
UBIOLOGY CONSULTING INC. May 2012 - Present
LoyaltyOne October 2012 - August 2014
ADP June 2012 - October 2012
PointClickCare November 2010 - July 2012
Agfa Healthcare January 2010 - November 2010
Quest Software November 2008 - January 2010
NXP Semiconductors October 2005 - August 2008
Siemens Enterprise Communications May 2004 - October 2005
Panasonic July 2001 - April 2004
Skills
Build Automation, Software Configuration..., Process Engineering, Subversion, Solaris, Windows Server 2003, JIRA, Release Management, Hudson, perl, Ant, Perl, ClearCase, Git, maven, Nexus, Artifactory, StarTeam, Red Hat Linux, Maven, Linux, Databases, Software Development, Tomcat, Windows Server, Shell Scripting, Jenkins, Continuous Integration, Configuration Management, VMware, Agile Methodologies, Unix Shell Scripting, Unix, Eclipse, Networking, Test Automation, Java, CVS, SQL, Software Engineering, Software Project..., IIS, SDLC, MySQL, Microsoft SQL Server
Education
china academy of science 2003 — 2006
master, software engineering
Beijing Institute of Technology 1997 — 2001
bachelor, optical electronic & computer science
LoyaltyOne April 2015 - Present
LoyaltyOne September 2013 - Present
Fairmont Raffles Hotels International July 2012 - September 2013
The Richard Ivey School of Business May 2011 - May 2012
Theatre Western April 2010 - April 2011
Skills
Event Planning, Social Media, Marketing Communications, Marketing, Public Speaking, Event Management, Market Research, Marketing Strategy, Strategic Communications, Digital Marketing, Audience Segmentation, Marketing Analytics, Google Analytics, Email Marketing, ExactTarget, Responsys Interact, Microsoft Excel, PowerPoint, Campaign Management, Maximizer, Training, Research
Education
Cornell University 2013 — 2013
Certificate, Marketing Strategy for Business Leaders
Richard Ivey School of Business 2009 — 2011
Honours Business Administration
The University of Western Ontario 2007 — 2011
Certificate in Business French
Branksome Hall
LoyaltyOne November 2013 - Present
Softron Tax Inc. January 2012 - November 2013
Skills
QuickBooks, MS Excel Pivot Tables, IF functions, Tax Preparation, Vlookup, Simply Accounting, Teamwork, Highly Dedicated, Financial Accounting, SAP, Bookkeeping, Payroll, GAAP, Accounting, Access, Tax, Financial Analysis, Journal Entries, Accounts Receivable
Education
Carleton University
Bachelor of Commerce (B.Com.), Accounting, Honours
NRG Home Solar October 2013 - April 2015
Rogers Communications October 2012 - September 2013
eDynamic LLC August 2011 - November 2012
Virgin Mobile Canada November 2009 - April 2011
Grand & Toy May 2006 - November 2009
Bell Canada March 2004 - March 2006
LoyaltyOne July 2001 - September 2003
ePod January 2001 - December 2001
Clearnet 1997 - 1999
Delrina June 1994 - September 1996
Skills
E-commerce, Online Marketing, Social Media, Email Marketing, Social Networking, Web 2.0, Digital Marketing, Social Media Marketing, Product Management, Customer Acquisition, Marketing Strategy, Strategic Planning, SEO, Business Strategy, SEM, Team Leadership, Integrated Marketing, Mobile Marketing, Product Marketing, Marketing Communications, Digital Strategy, User Experience, B2B, Online Advertising, Business Analysis, Strategic Partnerships, Start-ups, Entrepreneurship, CRM, Marketing Management, Mobile Devices, Marketing, Leadership, Strategy, Creative Direction, Sales, Sales Operations, Web Marketing, Management, Business Planning, Web Analytics, Analytics, Advertising, Segmentation, Direct Marketing, Lead Generation, CMS, Brand Development, Web Design, Digital Media
Education
Laurentian University/Université Laurentienne 1987 — 1989
MBA, Marketing
Carleton University 1982 — 1986
BA, Law
Rogers Communications Inc. 2009 - 2009
LoyaltyOne 2005 - 2009
American Express Canada Inc 2002 - 2005
Marusa Marketing 2001 - 2002
Compaq Computers 1999 - 2000
Honey Bee Natural Products 1994 - 1998
Skills
Coaching, Sales
Education
Sheridan College 2008 — 2008
Travel Industry Council of Ontario Certification
George Brown College 2007 — 2008
Adult Education Certification
Delhi University
BA (Hons), Sociology
Mayo College, Ajmer
High School
LoyaltyOne October 2011 - June 2015
Genetec October 2010 - July 2011
ScotiaMcLeod February 2010 - October 2010
Ogilvy Healthworld 2007 - 2009
bMod Communications 2007 - 2007
TD Canada Trust 2001 - 2006
Skills
Project Management, Marketing Strategy, Advertising, Marketing, Strategic Planning, Direct Marketing, Public Relations, Marketing Communications, Leadership, Digital Marketing, Online Marketing, Social Media Marketing, Email Marketing, Mobile Marketing, Social Media, Online Advertising, Event Planning
Education
Concordia University 2001 — 2005
Bachelor of Commerce, Marketing
CGI April 2015 - Present
LoyaltyOne December 2013 - December 2014
Sears Canada May 2011 - November 2013
TELUS October 2006 - May 2011
Aastra Telecom May 2005 - October 2006
EXFO Canada July 2004 - April 2005
FCI Canada November 2000 - April 2004
Alcatel October 1996 - July 1998
AT&T / Bell Labs/ Lucent Technologies 1993 - 1996
Skills
PMP, SDLC, Project Portfolio..., Business Analysis, Project Management, Telecommunications, PMO, Program Management, Software Project..., Cross-functional Team..., Vendor Management, Requirements Analysis, Integration, Business Process..., Software Development, Resource Management, Project Delivery, Requirements Gathering, Business Requirements, Team Management, Quality Assurance, Leadership, Agile Project Management, MS Project, Change Management, Visio, Management, Business Intelligence, Pre-sales, Team Building, IT Management, Relationship Management, Risk Management, Managerial Finance, Project Planning, Atlassian JIRA, Stakeholder Management, Strategic Planning, Business Transformation, Wireless, Software Quality..., OneView, Retail, Issue Management, Communication, SCRUM, Object Oriented Software, Web Applications, Web Services, VoIP
Education
Ryerson University 2000 — 2003
Certificate, Project Management
Saint Petersburg University of Telecommunications 1984 — 1988
Electrical Engineering, Telecommunications
CAS Consulting 1986 - Present
Juice Inc 2011 - Present
Knightsbridge Human Capital Solutions November 2014 - Present
LoyaltyOne 2010 - 2012
Manulife Financial 2008 - 2010
KPMG Canada 1999 - 2001
Manulife Financial 1993 - 1999
Woodstock General Hospital 1989 - 1993
Durham College 1982 - 1989
Skills
Workshop Facilitation, Needs Analysis, 360 Feedback, Onboarding, Employee Engagement, Leadership Development, Performance Management, Adult Education, Succession Planning, Coaching, Instructional Design, New Hire Orientations, Talent Management, Organizational..., Workforce Planning, Performance Improvement, Executive Coaching, Talent Acquisition, Change Management, Conflict Management, Leadership, Training, Consulting, Vendor Management, Organizational..., Employee Relations, HR Consulting, Career Development, Employee Benefits, Employee Training, Training Delivery, Organizational Learning, Organizational Design, Culture Change, Interviews, Conflict Resolution, Blended Learning, Human Resources, HRIS, Deferred Compensation, Employer Branding, Management Development, Staff Development, HR Policies, Applicant Tracking..., Personnel Management, MBTI, Business Strategy, Recruiting, Emotional Intelligence
Education
Central Michigan University
M.A., Adult Education
Ottawa Civic Hospital School of Nursing
Registered Nurse, Nursing
University of Ottawa / Université d'Ottawa
Bachelor of Science, Nursing
LoyaltyOne March 2014 - May 2015
LG Electronics January 2010 - March 2013
LG Electronics June 2007 - December 2009
Alcon, a Novartis company 2003 - 2005
Alcon Laboratories, Inc. November 1999 - August 2003
Skills
Organizational..., Succession Planning, Employee Engagement, Performance Management, Talent Management, Leadership Development, Coaching, Talent Acquisition, HR Consulting, Organizational Design, Workforce Planning, Human Resources, Change Management, Team Building, HRIS, Team Leadership, Strategy, Organizational..., Onboarding, Training, Personnel Management, HR Policies, Cross-functional Team..., Management, Executive Coaching, Consulting, Leadership, Analysis, Workshop Facilitation
Education
Carleton University
Bachelor of Arts, Sociology
Central Michigan University
Master of Arts Degree in Education, Education
United Nations June 2012 - Present
United Nations August 2010 - June 2012
UNICEF April 2009 - July 2010
UNRWA July 2008 - April 2009
United Nations Development Programme January 2007 - December 2007
United Nations August 2004 - December 2006
RBC Private Counsel 2004 - 2004
MacLaren McCann 2003 - 2004
LoyaltyOne June 2000 - January 2003
Kraft Foods Group 1994 - 1995
Skills
Process Improvement, Process Engineering, ERP, Business Analysis, Business Process..., Analysis, Business Strategy, Change Management, Strategic Planning, Management Consulting, SAP, Project Management, Project Portfolio..., Organizational Design, Program Management, Cross-functional Team..., Strategy, Business Process..., Risk Management, IT Strategy, Business Process, Business Transformation, Business Planning, Business Intelligence, Governance, Management, Start-ups, Organizational..., IT Management, Software Project..., Financial Modeling, Mergers & Acquisitions, Project Planning, Outsourcing, Banking, Team Leadership, Business Development, Knowledge Management, PMO, International Business, Integration, Executive Management, International..., Leadership, Entrepreneurship, International..., International Relations, International Project..., Africa, Emerging Markets
Education
The London School of Economics and Political Science (LSE) 2008 — 2010
TRIUM Global Executive MBA, International Business
New York University - Leonard N. Stern School of Business 2008 — 2010
MBA, International Business
HEC Paris 2008 — 2010
MBA, International Business
University of Waterloo 1993 — 1998
Bachelor of Mathematics, Management Information Systems, Business Administration
Lee Strasberg Theatre&Film Institute NYC
Squareknot Agency December 2014 - Present
LoyaltyOne April 2014 - October 2014
BonaVista Leisure Scapes April 2012 - August 2013
DUCA Financial Services Credit Union Ltd. May 2010 - December 2011
Redpath Sugar Ltd. June 2009 - September 2009
Cadillac Fairview 2007 - 2009
Skills
Customer Service, Public Relations, Time Management, Microsoft Office, Human Resources, Event Planning, PowerPoint, Outlook, Administration, Research, Social Media, Leadership, Project Planning, Microsoft Word, Microsoft Excel, MRP, Cision, Adobe Creative Suite, Canadian Press Style, Corporate Communications, Creative Writing, Media Relations, Internal Communications, Event Management, Internal, Customer Satisfaction
Education
Centennial College 2013 — 2014
Post-graduate, Corporate Communications and Public Relations
Wilfrid Laurier University 2009 — 2013
Honours Bachelor of Arts, Communications Studies and Sociology
LoyaltyOne July 2015 - Present
Chef's Plate September 2014 - May 2015
LoyaltyOne January 2013 - October 2013
vive magazine December 2011 - April 2013
LoyaltyOne September 2012 - January 2013
LoyaltyOne May 2012 - August 2012
Edelman October 2011 - April 2012
Canadian Public Relations Society, Inc. September 2011 - April 2012
Strategic Objectives September 2011 - September 2011
Skills
Media Relations, Public Relations, Event Planning, Event Management, Advertising, Strategic Thinking, Email Marketing, Editing, Promotions, Writing, Marketing..., Project Management, Social Media Marketing, Digital Media
Education
Humber College 2011 — 2012
Public Relations Certificate, Public Relations and Communication
Queen's University 2007 — 2011
Bachelor Arts Honours, Sociology
The Home Depot Canada September 2011 - Present
LoyaltyOne January 2005 - September 2011
Canadian Tire 1989 - 2004
Skills
Marketing Strategy, Analytics, Market Planning, Marketing Communications, Direct Marketing, Database Marketing, Customer Insight, Retail, Email Marketing, Loyalty Programs, CRM, Loyalty Marketing
Education
Centennial College 1986 — 1989
Marketing Management, Honours Marketing Diploma
Rogers Communications 2015 - Present
Softchoice Corporation 2013 - 2015
BMO Institute for Learning August 2012 - August 2013
Scotiabank May 2011 - August 2012
International Institute of Travel March 2011 - June 2011
LoyaltyOne 2007 - 2010
LoyaltyOne 2006 - 2007
LoyaltyOne 1997 - 2006
Skills
Teaching English, Certificate in Teaching..., Adult Education, Training, E-Learning, Instructional Design, Teaching English as a..., Design compliance..., Employee Training, Workshop Facilitation, Training Delivery, Needs Analysis, ADDIE, Editing, Curriculum Design, Public Speaking, Soft Skills, Distance Learning, Leadership Development, Learning Management..., Instructor-led Training, Curriculum Development, Learning Management, Communication Skills
Education
George Brown College
Certificate In Instructing Adults, Teaching and Training
Institute of Children's Literature
Diploma, Writing for Children and Teenagers
International TEFL Teacher Training
Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor, highest
Knox Travel Academy
Honour Diploma, Travel Counselling
University of Bucharest
B.A., English and Linguistics, Honour
MBsc Development July 2010 - Present
Industrielle Alliance 2011 - Present
Mission Haïti LBP, Village of Ti Vernie January 2008 - Present
Hibe September 2013 - November 2014
Industrielle Alliance 2011 - October 2014
LoyaltyOne March 2000 - June 2010
Reader's Digest 1997 - 2000
Midi Services-Conseils 1994 - 1997
Compusearch January 1990 - April 1994
Sergaz 1988 - 1990
Skills
Integration of Mobile..., Marketing Automation..., Integrating Digital..., Analysing Customer..., Implementing Loyalty..., Building Partnerships, Negotiating Contracts, Public Speaking, New Business Development, Analytics, Humanitarian..., Loyalty Programs, Segmentation, CRM, Business Intelligence, Analysis, Strategic Partnerships, Contract Negotiation, Strategy, Business Development, Direct Marketing, Customer Experience, Marketing Research, Sales, Marketing, Marketing Strategy, Business Strategy, Leadership, Advertising, Program Management, Outsourcing, Mergers & Acquisitions
Education
Ivey Business School at Western University 2008 — 2008
Marketing Strategy
Concordia University 1976 — 1980
B.A Econ, statistics
CEGEP Andre-Laurendeau 1974 — 1976
TMX Group April 2012 - Present
Equity Financial Holdings Inc. June 2010 - April 2012
Free Geek Toronto February 2011 - July 2011
LoyaltyOne February 2008 - March 2010
Self 2000 - 2009
Toyota Motor Manufacturing Canada December 2007 - January 2008
Flynn Canada October 2004 - November 2007
Opus Computer Solutions October 2003 - October 2004
Liteline Corporation July 2002 - August 2003
Skills
Powershell, Scripting, DNS, Active Directory, Windows Server, Microsoft Exchange, VMware ESX, Servers, VMware, Citrix, VBScript, DHCP, System Administration, IIS, Microsoft SQL Server, TCP/IP, SharePoint, Infrastructure, Hyper-V, Networking, Linux, Virtualization, Technical Support, Microsoft Technologies, Windows, SQL, VMware Infrastructure, Disaster Recovery, Software Installation, Windows 7, Software Documentation, Blackberry Enterprise..., Network Security, Red Hat Linux, SAN, Linux System..., MySQL, Terminal Services, McAfee, IPv6, Documentation, SCCM, System Deployment, Citrix Metaframe
Education
Ryerson University 2011 — 2018
Business Technology Management - Part Time
Centennial College 2001 — 2002
Network Professional
Westmount CI 1996 — 2000
LoyaltyOne November 2012 - Present
Fresh Intelligence May 2011 - November 2012
Ipsos July 2010 - December 2010
Le Louvre Museum January 2010 - June 2010
PayPal May 2008 - July 2009
Skills
Quantitative Research, Marketing, Project Management, Customer Insight, Market Research, Segmentation, Consumer Behaviour, Advertising Research, Marketing Research, Qualitative Research, Focus Groups, Analytics, Brand Equity, Data Analysis, Questionnaire Design, Marketing Strategy, Customer Loyalty..., Customer Satisfaction, Web Analytics, Strategy, Primary Research, Competitive Intelligence, Analysis, Survey Design, Customer Satisfaction..., Customer Experience, Mobile Marketing, Brand Management, Brand Loyalty, SPSS, Competitive Analysis, Shopper Marketing, Loyalty Programs, Digital Marketing, Business Insights, Online Research, Marketing Analytics, Quantitative Analytics, Consumer Insight, Market Analysis, Questionnaires, Net Promoter Score, Market Intelligence, Database Marketing, Customer Analysis, SAS, Statistical Modeling, Loyalty Marketing
Education
Université Paris Dauphine 2009 — 2010
Master, Marketing and Strategy
IAE FRANCE - Écoles Universitaires de Management 2006 — 2007
Master, Marketing and Strategy
Université de La Rochelle 2005 — 2006
Bachelor degree, Management and marketing
Bournemouth University 2004 — 2004
Undergraduate degree, Business Administration
Université de Poitiers 2003 — 2005
Undergraduate degree, Business Administration
Rexall June 2015 - Present
Medical Pharmacies Group Limited September 2013 - June 2015
LoyaltyOne April 2012 - September 2013
Shoppers Drug Mart August 2007 - April 2012
KPMG Advisory October 2006 - July 2007
Skills
Excel GURU, Budgeting, Forecasting, Financial Modeling, Variance Analysis, Margin optimization, Sensitivity Analysis, Margin Analysis, KPI Reports, Operations analysis, Spreadsheets Modeling, Profit & Loss Analysis, Loyalty Analytics, Customer Analysis, NPV, ROI, IRR Analysis, Process Automation, Management reporting, Time Management, Prioritization
Education
Bowling Green State University 2001 — 2002
MBA, Finance
Punjab Engineering College 1992 — 1996
B. Eng., Electrical Engineering
Points January 2015 - Present
LoyaltyOne June 2013 - January 2015
BIMM Direct & Digital June 2012 - February 2013
Rogers Communications January 2011 - May 2012
Rogers Communications June 2010 - December 2010
Education
University of Guelph
Bachelor of Commerce, Marketing Management
George Brown College
Continuing Education
Ryerson University
The Chang School of Continuing Education
Toronto School of Art
Drawing
LoyaltyOne February 2015 - Present
LoyaltyOne January 2013 - February 2015
Loblaw Companies Limited June 2011 - January 2013
Loblaw Companies Limited January 2010 - June 2011
Loblaw Companies Limited January 2008 - December 2009
St. Mary’s Cement Inc July 2007 - January 2008
CHEP May 2005 - July 2007
Apotex Inc. June 2003 - August 2004
Shoppers Drug Mart June 2001 - August 2003
Celestica June 1999 - August 2000
Skills
Supply Chain Management, Process Improvement, Microsoft Excel, Retail, SAS, Oracle, SQL ,..., Advanced Access and..., Inventory Management, Logistics, Supply Chain, SQL, Certified Six Sigma..., PowerPoint, Budgets, Financial Analysis, Software Project..., Economics, Statistics, Inventory Control, Merchandising, Vendor Management, Loss Prevention, Change Management, SAS Base Programming
Education
Queen's University 2014 — 2015
Masters, Management of Analytics
Ryerson University 2000 — 2005
Bachelor of Engineering (B.Eng.), Industrial Engineering, A
Centennial College 1998 — 2000
Automation Engineer Technology/Technician, A
Holt Renfrew February 2015 - Present
Holt Renfrew July 2013 - January 2015
LoyaltyOne September 2011 - July 2013
Scotiabank June 2011 - September 2011
China Syndrome Productions Inc. January 2011 - April 2011
Schulich Marketing Association April 2010 - April 2011
Schulich School of Business September 2009 - April 2011
Rotterdam School of Management, Erasmus University August 2010 - December 2010
Rogers Communications (Northshore Marketing Solutions) May 2010 - August 2010
Tata Consultancy Services - Nokia Corporation (India /Finland) October 2005 - August 2009
Skills
CRM, Analytics, Online Marketing, Marketing Strategy, Direct Marketing, Marketing Communications, Business Intelligence, Marketing, Customer Insight, Marketing Management, Leadership, Segmentation, Management, Database Marketing, SAS, Siebel, Microstrategy, SDLC, Loyalty Marketing, Oracle CRM, Competitive Analysis
Education
Rotterdam School of Management, Erasmus University 2010 — 2011
MBA, International Student Exchange
York University - Schulich School of Business 2009 — 2011
MBA, Marketing/ Strategy
Anna University
B.Tech (Engineering), Information Technology
AlarmForce Industries Inc. March 2014 - Present
Elvis Communications / Cossette January 2013 - December 2013
Direct Antidote (rebranded to Squareknot) September 2011 - November 2012
LoyaltyOne September 2011 - November 2012
DDB Canada January 2011 - April 2011
Blitz Direct, Data & Promotion July 2006 - January 2011
Proximity July 2005 - July 2006
MacLaren MRM March 2002 - July 2005
Arnold Worldwide February 2001 - February 2002
Blakely & Associates 1999 - 2001
Skills
Digital Marketing, CRM, Social Media, People Development, Team Leadership, Integrated Marketing, Strategic Communications, Analytics, Brand Management, Direct Mail, Marketing Strategy, Strategy, Product Development, Digital Strategy, Lead Generation, Advertising
Education
Saint Mary's University 1997 — 1999
MBA, Marketing
Carleton University 1991 — 1995
BA, Sociology
Université Canadienne en France 1994 — 1994
Study Abroad - Art History, History, & French
LoyaltyOne January 2013 - Present
Leanexus Insight Consulting April 2011 - December 2012
China Mobile March 2007 - February 2011
Sony Mobile Communications August 1996 - December 2006
Skills
Marketing Budget..., Campaign Managment, Retail Marketing, Product Planning, Direct Marketing, Marketing Reporting, CRM Program Management, Customer Segmentation..., Customer Retention, Customer Acquisition, Churn Analysis, Data Analysis, SAS Certified Advanced..., SQL, MS Excel Pivot Tables, Segmentation, SAS, Analytics, Analysis, Business Development, Access, Marketing, Management, Database Marketing, Customer Insight, Marketing Strategy, Customer Analysis, Cross-functional Team..., Market Analysis, Predictive Modeling, Data Mining, SAS programming, CRM, Testing, Retail, Marketing Analytics, Omniture, Business Analysis, Statistics, Competitive Analysis, Forecasting, Predictive Analytics, Statistical Modeling, Business Intelligence, Digital Marketing
Education
Beijing University of Post and Telecommunications 1992 — 1996
Bachelor of Science, Telecom Management Engineering
LoyaltyOne August 2012 - Present
Canadian Tire 2008 - 2011
Canadian Tire May 2007 - April 2008
Canadian Tire 2004 - 2007
Canadian Tire 2001 - 2004
Mansfield Communications 1999 - 2001
BMO Nesbitt Burns 1995 - 1998
Skills
Corporate Communications, Communications Planning, Media Relations, Internal & External..., Press Releases, Event Planning, Internal Communications, Leadership, Strategy, Marketing, Strategic Planning
Education
Canadian Securities Institute
Canadian Securities Course
George Brown College
Communications in Advertising, Marketing and PR
Ryerson University
Public Relations Certificate - Ongoing
University of Michigan - Stephen M. Ross School of Business
The Theory and Practice of Investor Relations
University of Toronto
Bachelor of Arts (B.A.), English, Psychology
Morgan Stanley July 2013 - Present
Booz Allen Hamilton August 2008 - July 2013
LoyaltyOne August 2007 - June 2008
Verizon Wireless March 2007 - August 2007
BearingPoint April 2004 - March 2007
Real Soft Inc March 2003 - March 2004
eComServer, Inc August 2000 - March 2003
Skills
Project Management, Contact Center..., Contact Centers, Avaya, CRM, Project Planning, Call Center, IVR, Workforce Management, Vendor Management, Customer Experience, Business Process..., Telecommunications, Outsourcing, CTI, Process Improvement, Business Analysis, Strategic Technology..., Problem Solving, Program Management, Training Delivery, Business Transformation, Voice of the Customer, Performance Management, Quality Management, Customer Satisfaction, Result Oriented, IT Management, Analytic Problem Solving, Cost Benefit, ROI Justification, Operational..., Cross-Channel, Customer Centric..., Call Centers, Management Consulting, SDLC, Business Requirements, Management, Strategic Planning, IT Strategy, Systems Integration, Large Systems..., Technical Architecture, Strategy Development..., Integration, Team Management, Business Process..., PMP, PMO
Education
Virginia Polytechnic Institute and State University 2011 — 2013
Executive MBA, Business Administration and Management, General
New Jersey Institute of Technology 2005 — 2006
Graduate Certificate, Technology Management
New Jersey Institute of Technology 2003 — 2006
Master’s Degree, Information Systems
New Jersey Institute of Technology 2002 — 2003
Graduate Certificate, Information Systems Design and Development
Rutgers, The State University of New Jersey-Newark 1998 — 2000
Bachelor’s Degree, Information Systems
Duquesne University 1995 — 1998
CARP May 2014 - Present
North York Seniors Centre July 2013 - May 2014
LoyaltyOne May 2013 - July 2013
Better Living Health and Community Services January 2006 - August 2006
Katherine McLeod's Self-Discovery Workshops 2002 - April 2006
Canadian Film Centre 2004 - 2006
TheatreSports Toronto 1982 - 1991
Skills
Social Media, Writing, Editing, Event Management, Event Planning, Production, Public Speaking, Microsoft Office, Coordination, Excel, Creative Writing, Copywriting, Administration, Blogging, Actress, Microsoft Excel, Non-profit Fund..., Advertising, Social Networking, Research, Speech Writing, Leadership, Proofreading, Public Relations, Social Media Marketing, Entertainment, Corporate Communications, Media Relations, Internal Communications, Time Management, Creative Direction, Teamwork, Budgets, Storytelling, New Media, Nonprofits, Newsletters, Volunteer Management, Film, Online Marketing, Crisis Communications, Fundraising, Team Leadership, Marketing Communications, Press Releases, Strategic Communications, Facebook, Video Production, Television, Project Management
Education
Centennial College 2012 — 2013
Corporate communications and public relations diploma, Corporate Communications and PR
York University 2004 — 2009
BA, English
University of Windsor 1979 — 1981
School of Dramatic Arts
George S Henry
George S Henry
TD October 2013 - Present
Felix Tan Consulting September 2012 - September 2013
LoyaltyOne June 2011 - August 2012
Zellers August 2010 - March 2011
Sears Canada December 2008 - July 2010
Canadian Tire Corporation April 2002 - November 2008
Investors Group September 2000 - February 2002
Domtar Merchants February 1998 - September 2000
Dun & Bradstreet June 1997 - February 1998
Dun & Bradstreet July 1995 - June 1997
Skills
Analytics, Retail, Forecasting, Consumer Insights, Predictive Modeling, Retail Analysis, Customer Insight, Financial Analysis, Advertising, Analysis, Cross-functional Team..., Segmentation, Strategy, Market Analysis, Business Strategy, Marketing, Competitive Analysis, Leadership, Direct Marketing, Management, Pricing, Data Analysis, Team Leadership, Strategic Partnerships, CRM, Sales, Sales Operations, Market Research, Financial Modeling, Loyalty Programs, Marketing Research, Merchandising, Database Marketing, Marketing Analytics, Multi-channel Marketing, Loyalty Marketing, Customer Analysis
Education
Wilfrid Laurier University 2006 — 2009
Masters, Business Administration Accounting & Finance
Brock University 1987 — 1992
Honours Bachelor Business Administration, Marketing
LoyaltyOne February 2011 - Present
Deloitte November 2008 - February 2011
Canadian Tire 2003 - 2008
University Health Network 1999 - 2003
Skills
Deferred Compensation, Coaching, Workforce Planning, Talent Acquisition, HRIS, CRM, Human Resources, Organizational Design, Employee Engagement, Organizational..., Onboarding, Employee Relations, Performance Management, Organizational..., Leadership, Talent Management, Succession Planning, HR Consulting, HR Policies, Employer Branding
Education
University of Toronto - Rotman School of Management 2002 — 2003
Certificate, Leadership Development
Carleton University
BA Honours, Psychology
LoyaltyOne September 2014 - Present
LoyaltyOne August 2012 - August 2014
Unilever May 2011 - August 2011
BlueCat Networks May 2010 - August 2010
Business Technology and Solutions Branch - Ontario Government May 2009 - August 2009
Skills
Market Research, Marketing Strategy, Teamwork, Competitive Analysis, Financial Analysis, Business Strategy, Marketing
Education
The University of Western Ontario - Richard Ivey School of Business 2010 — 2012
Honors Business Administration, Ivey Scholar (Top 10% - all years), Dean's List, Pass with Distinction
University of Manchester - Manchester Business School
The University of Western Ontario 2008 — 2010
Honours Specialization in Medical Sciences, Medical Sciences
9395806 CANADA LTD. August 2015 - Present
TD August 2015 - Present
AIDS Committee of Toronto September 2012 - Present
Scotiabank October 2014 - August 2015
BMO Institute for Learning September 2013 - October 2014
LoyaltyOne January 2013 - April 2013
LoyaltyOne November 2005 - January 2013
Shepell.fgi September 2003 - August 2005
Skills
Teaching Adults, Coaching, Contact Centre, Instructional Design, Public Speaking, Time Management, Training & Development, Webinars, Project Coordination, Records Management, Leisure Travel, Customer Service, Sabre, Situational Leadership, Workshop Facilitation, Onboarding, Needs Analysis, Training Delivery, Interviews, Contact Centers, Leadership, Employee Training, E-Learning, Performance Management, Training, Call Centers
Education
George Brown College 2011 — 2012
Adult Training & Development Certificate, Adult and Continuing Education and Teaching
LoyaltyOne September 2014 - Present
LoyaltyOne May 2014 - August 2014
City Of Hamilton May 2013 - August 2013
Queen's Business Forum on the Fashion Industry January 2011 - November 2011
McMaster University May 2011 - August 2011
Queen's Business Forum on the Fashion Industry January 2010 - October 2010
Education
University of Toronto 2013 — 2015
Master of Industrial Relations and Human Resources
Queen's University 2009 — 2013
Bachelor of Commerce
Grenoble Graduate School of Business 2012 — 2012
Certificate in International Business, International Business
Liakada Capital May 2015 - Present
LoyaltyOne June 2013 - April 2015
Acasta Capital May 2013 - July 2013
RHB Group LP October 2012 - April 2013
Nomura Securities March 2012 - October 2012
Xeon International January 2012 - March 2012
Xi'an Jiaotong University November 2008 - June 2009
Skills
Valuation, Financial Modeling, Investment Banking, Financial Analysis, Equity Research, Strategy, Programming, Portfolio Management, Analysis, Mergers & Acquisitions, Business Strategy, Microsoft Excel, DCF, Bloomberg, Economics, Capital Markets, Corporate Finance, Bloomberg Terminal, Investments, Private Equity, Equities, Strategic Financial..., LBO, Banking, Hedge Funds, Financial Markets, Financial Risk, Data Analysis, Fixed Income, Asset Management, Mandarin, Strategic Partnerships, VBA, Entrepreneurship, French
Education
慶応義塾大学 / Keio University 2012 — 2012
CEMS Exchange, Finance, International Business
CEMS - The Global Alliance in Management Education 2011 — 2012
Master's in International Management
Richard Ivey School of Business 2011 — 2012
Master of Science (MSc) & CEMS MIM, International Business, 3.7
The University of Western Ontario 2009 — 2011
Bachelor of Management and Organization Studies, Finance and Administration 4 years Specialization, 3.3/4.0
Xi'an Jiaotong University
Bachelor of Engineering (B.E.), Software Engineering
LoyaltyOne July 2014 - Present
LoyaltyOne September 2011 - June 2014
LoyaltyOne August 2010 - August 2011
LoyaltyOne May 2009 - August 2011
LoyaltyOne November 2006 - May 2008
LoyaltyOne 2001 - 2004
Scotiabank 2001 - 2001
LoyaltyOne 1996 - 2001
Rogers Communications Inc. 1995 - 1996
Skills
Loyalty Marketing, Loyalty Programs, Direct Marketing, Marketing, Segmentation, Business Development, Marketing Strategy, Digital Marketing, Direct Mail, Corporate Branding, B2B, B2B Marketing, Strategy, Marketing Communications, Email Marketing, Marketing Management, Integrated Marketing, Public Relations, Internal Communications, Relationship Marketing
Education
Acadia University 1990 — 1994
BBA, Marketing
Mitacs Inc. November 2014 - Present
LoyaltyOne December 2012 - November 2014
LoyaltyOne September 2011 - December 2012
Manpower Inc. August 2010 - August 2011
Hunt Personnel April 2010 - July 2010
Teach Away Inc. 2007 - 2008
Skills
Talent Acquisition, Recruiting, Technical Recruiting, Applicant Tracking..., Contract Recruitment, Onboarding, Talent Management, Sourcing, Screening Resumes, Screening, Temporary Placement, Internet Recruiting, Interviews, Employer Branding, College Recruiting
Education
York University - Schulich School of Business 2014 — 2014
Masters Certificate in Adult Training and Development
George Brown College 2009 — 2010
Post Graduate Certificate, Human Resources Management
University of Ottawa 2004 — 2007
General BA, General Arts
Human Resources Professional Association
CHRL
Aon January 2014 - Present
LoyaltyOne January 2012 - January 2014
Morneau Shepell January 2009 - January 2012
Marsh Canada Limited April 2008 - November 2008
Marsh Canada Limited June 2003 - April 2008
BMO Financial Group January 2001 - June 2003
Bank of Montreal September 1999 - January 2001
Post Primitive Technology Inc. September 1998 - September 1999
Bank of Montreal May 1998 - September 1998
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Talent Management, Performance Management, Sourcing, Leadership, Management, Employee Relations, Vendor Management, Taleo, Workforce Planning, CRM, Career Development, College Recruiting, Employer Branding, HRIS, HR Metrics, Mentoring, Consulting, Executive Search, Employee Engagement, Compensation & Benefit, Social Media, Employee Referral..., LinkedIn, Service Level Agreements, Public Speaking, Relationship Management, Client Services
Education
Humber College 1997 — 1998
Post Graduate Diploma, Human Resources Management
Trent University 1993 — 1997
Bachelor of Arts in the Honours Program, International Relations
South Secondary
LoyaltyOne March 2015 - Present
Delta Hotels and Resorts® February 2014 - March 2015
TrojanOne January 2013 - December 2013
Delta Hotels and Resorts® November 2010 - May 2012
University of Guelph- Athletic Department September 2005 - December 2008
University of Guelph May 2007 - September 2008
Skills
Event Planning, Event Management, Hospitality Industry, Marketing Communications, Communication Skills, Social Media, Campaign Execution, Sports Marketing, Public Speaking, Fundraising, Microsoft Excel, PowerPoint, Organizational..., Special Events, Corporate Events, Promotions, Coordinating Events, People-oriented, Food & Beverage, Presentations, Sponsorship Activation, Social Promotion, Marketing, Time Management, Customer Service, Microsoft Word, Social Networking, Adobe Creative Suite
Education
George Brown College 2012 — 2013
Post Graduate, Sport and Event Marketing
University of Guelph 2004 — 2008
Bachelor's Degree, Commerce
LoyaltyOne May 2006 - Present
CIBC February 2004 - November 2005
CGI March 1998 - February 2004
Skills
SDLC, Business Analysis, Requirements Analysis, Requirements Gathering, Analytics, Data Warehousing, Process Improvement, Business Intelligence
Education
Concordia University
Bachelor’s Degree
LoyaltyOne June 2015 - Present
DePaul University July 2014 - Present
Alexander Proudfoot June 2013 - July 2014
Compass Consultoria February 2011 - February 2013
Procter & Gamble January 2010 - June 2010
Skills
Management Consulting, Business Strategy, Business Analytics, Business Analysis, Quantitative Analytics, Management, Analysis, Cost Reduction Solutions, Logistics, Customer Service, R, Python, Qualtrics, Microsoft Excel, Microsoft Office, Data Science
Education
DePaul University 2014 — 2016
Master of Science (M.S.), Predictive Analytics - Marketing
FIA - Fundação Instituto de Administração 2012 — 2013
Business Management, Specialization
Universidade Federal de São Carlos 2004 — 2009
Industrial Engineering, Engineering
Universidad Nacional de La Plata 2005 — 2005
Industrial Engineering, Engineering
LoyaltyOne December 2012 - Present
ICOM January 2010 - January 2012
LoyaltyOne July 2000 - January 2010
IBM November 1993 - February 1996
Skills
Accounts Payable, Accruals, PeopleSoft, Journal Entries, Invoicing, Accounts Receivable, Accounting, Time Management
Education
Centennial College
Accounting
Toronto School of Business
MicroComputer Business Application
Drake Hotel Properties November 2012 - Present
LoyaltyOne July 2010 - November 2012
LoyaltyOne September 2008 - August 2010
iQor June 2006 - September 2008
Skills
Performance Management, HRIS, Onboarding, Employee Engagement, Talent Management, New Hire Orientations, Vendor Management, Employee Relations, Coaching, Training, Employee Training, Personnel Management, Workforce Planning, HR Policies, Human Resources
Education
Durham College 2003 — 2006
Business Administration, Human Resources
University of Toronto - Ontario Institute for Studies in Education
Centennial College January 2015 - Present
Retail Advisors Network™ June 2015 - Present
Bruce Edward Winder Consulting, Limited September 2012 - Present
J.C. Williams Group December 2014 - June 2015
Sears Canada December 2011 - June 2012
Sears Canada June 2011 - December 2011
Hudson's Bay Company June 2009 - February 2011
LoyaltyOne June 2008 - June 2009
Canadian Tire July 2007 - June 2008
Canadian Tire January 2006 - July 2007
Skills
Merchandising, Global Sourcing, Leadership, Strategy, Supply Chain, Inventory Management, Retail, Profit, Consulting, Forecasting, Management, Marketing, Marketing Strategy, Strategic Planning, Competitive Analysis, Pricing, P&L Management, Sales, Team Building, Sales Management, Product Development, Purchasing, Customer Service, Team Leadership, New Business Development, Negotiation, Visual Merchandising, Business Strategy
Education
Queen's University 2004 — 2005
Master's of Business Administration (MBA), business
Carleton University 1986 — 1990
Bachelor of Commerce, Honours, Marketing
LoyaltyOne December 2014 - Present
LoyaltyOne July 2012 - December 2014
PepsiCo May 2010 - July 2012
Canadian Tire Corporation 2008 - 2009
Skills
Customer Insight, SPSS, Research, Marketing, Microsoft Excel, Pricing, New Business Development, Advertising Research, Brand Equity, Consumer Behaviour, Quantitative Research, Qualitative Research, Market Research, Analytics, Report Writing, Survey Design, Competitive Intelligence, Data Analysis, CRM, Analysis, Research Design, Primary Research, Data Collection
Education
Brock University 2005 — 2009
Honours Bachelor, Business Communications, Co-op
Georgian College 2009 — 2010
Post Graduate Certificate, Research Analyst Post-Graduate Program
Estee Lauder Group of Companies February 2014 - Present
Just Energy March 2014 - July 2015
Listicle October 2013 - December 2014
SEaT Capital October 2013 - November 2014
Henkaa February 2014 - March 2014
Aveda July 2009 - March 2014
LoyaltyOne September 2012 - November 2012
Rogers Televsion February 2009 - April 2010
University of Ottawa September 2009 - December 2009
Algonquin College January 2009 - May 2009
Skills
Journalism, Editing, Creative Writing, French, Microsoft Office, Photography, Interviews, Research, Public Relations, Google Analytics, Beauty Industry, Fashion, Teamwork, Event Planning, Social Media, SEO copywriting, HTML, Non-profits, African affairs, Literature, International Relations, Ayurveda, Exceptional Listener, Retail Sales, Freelance Writing, Workshop Facilitation, Strategic Planning, Travel Writing, Fundraising
Education
University of Guelph 2010 — 2011
Bachelor's degree, Honours in History, Social Science, Humanities, Science, Languages/Film, 4th year student
University of Ottawa / Université d'Ottawa 2009 — 2010
Honours Bachelor of Social Science, Political Science and Government, Anthropology, English, French, International Relationsl
Ecole Migros 2009 — 2009
Certificat, French Language and Literature, Completion of 2 levels
Algonquin College of Applied Arts and Technology 2007 — 2009
Diploma, Print Journalism, New Media, Design, Informational Data Entry, Communications
University of Ottawa / Université d'Ottawa 2005 — 2009
Bachelor of Arts (B.A.), Journalism, Humanities, French, Theatre, Economics, Communications
Cite de Jonquiere 2004 — 2004
Certificat, French Studies
Aimia Inc February 2015 - Present
Desjardins September 2013 - January 2015
Desjardins 2010 - August 2013
LoyaltyOne 2008 - 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada 2004 - 2008
SUCO May 2003 - May 2004
Saputo Inc. 2001 - 2003
Skills
Data Mining, SQL, SAS, Business Intelligence, Database Marketing, Customer Relations, Analytics, Data Analysis, Business Analysis, Predictive Modeling, Segmentation, Team Management, Loyalty Programs, CRM, Campaign Strategies, Customer Segmentation..., Behavioral Segmentation, Credit Cards, Payments, Direct Marketing, Databases, Access, Business Objects, Strategy, Marketing Strategy, Marketing, Analysis, Management, Business Strategy, Analytique
Education
Université du Québec à Montréal 2013 — 2014
Programme court en gestion des entreprises sociales et collectives, Business Administration and Management, General, DESS
Université du Québec à Montréal 2011 — 2012
Diplôme d’études supérieures spécialisées (DESS) en gestion, Business Administration and Management, General, DESS
Université du Québec à Montréal 2004 — 2008
BAC, Political Science
Herzing College 1997 — 1999
Attestation of collegial studies, Programmer Analyst
GM HR Solutions 2013 - Present
The Talent Company Ltd. 2013 - Present
University of Toronto School of Continuing Studies 2013 - Present
Genworth Financial Canada 2009 - 2013
LoyaltyOne 1997 - 2008
American Express 1996 - 1997
The Rider Group (Hogg Robinson Canada) 1988 - 1996
Skills
Talent Management, Employee Engagement, Performance Management, Employee Relations, Human Resources, Financial Services, Leadership, Team Leadership, Coaching, Management, Employee Benefits, Recruiting, Organizational..., Leadership Development, Deferred Compensation, HRIS, Succession Planning, Insurance, Onboarding, Organizational..., HR Consulting, Talent Acquisition, Human Capital, Career Development, Organizational Design
Education
SPHR, GPHR
Concordia University
Bachelor of Administration, Human Resources
LoyaltyOne January 2014 - Present
Sears Canada October 2013 - January 2014
Sears Canada April 2013 - January 2014
TJX September 2010 - April 2013
TJX Canada/Winners Merchants International L.P. June 2010 - February 2012
Wolford November 2008 - July 2010
The Oyster April 2009 - September 2009
Skills
Merchandising, Visual Merchandising, Fashion, Retail, Merchandise Planning, Purchasing, Sales, Trend Analysis, Inventory Management, Assortment, Real Estate, Store Management, Apparel
Education
George Brown College
Fashion Management
Nelson High School
Nelson High School
University of Toronto
English and Psychology
Brookfield Asset Management November 2012 - Present
LoyaltyOne April 2008 - November 2012
Morneau Sobeco (Currently Morneau Shepell) February 2006 - April 2008
Pier 1 Imports July 2002 - February 2006
Canadian Automobile Association 1997 - 2000
Iberia Airlines 1990 - 1994
Iberia Airlines 1990 - 1994
Skills
Payroll, Process Improvement, Benefits Administration, PeopleSoft, HR Policies, Payroll Conversions, Payroll Analysis, SOX Compliancy, HRMS, HRIS, Employee Benefits, Employee Engagement, Talent Acquisition, Accruals, Leadership, Accounting, Training, Auditing, Internal Controls, ADP Payroll, Policy, Variance Analysis, Sarbanes-Oxley Act
Education
Canadian Payroll Association 1998 — 2005
Certified Payroll Manager, Payroll Management
Ain Shams University 1979 — 1984
Bachelor, Bachelor of Commerce (Major in Accounting)
LoyaltyOne March 2015 - Present
Cohen Hamilton Steger & Co. Inc. September 2011 - January 2015
Fuller Landau January 2010 - August 2010
Skills
Microsoft Excel, Due Diligence, Financial Accounting, Financial Analysis, Financial Modeling
Education
Brock University 2008 — 2012
Bachelor of Accounting, Accounting
BMO Financial Group June 2014 - Present
TCS Canada August 2013 - June 2014
LoyaltyOne January 2013 - August 2013
Achievers (formerly I Love Rewards) September 2011 - December 2012
Skills
Selenium, QTP, QC 9.2, LoadRunner, JIRA, Bugzilla, JUnit, Java, Eclipse, Unix, WinSCP, MySQL, Workbench, Navicat, Toad, VBScript, Cloud Computing, Manual Testing, Test Automation, Putty, Test Management, User Acceptance Testing, HP QTP, SDLC, Test Planning, HP Quality Center, Regression Testing
Education
George Brown College 2008 — 2009
Post Graduation, International Business, Honours
Mumbai University 2001 — 2004
Bachelor's degree, Information Technology
Loyalty One April 2015 - Present
Loyalty One June 2014 - March 2015
LoyaltyOne January 2014 - June 2014
LoyaltyOne October 2010 - January 2014
Loyalty One October 2006 - September 2010
Loyalty One November 2003 - 2006
Sultan Travels Vietnam Airlines 1998 - 2001
Skills
Instructional Design, Captivate, Needs Analysis, E-Learning, Instructor-led Training, Technical Writing, Call Centers, ADDIE, Camtasia, Performance Management, Learning Management, Program Management, Learning Management..., Training Delivery, Organizational..., Blended Learning, Employee Engagement, Training, Workshop Facilitation, Organizational Learning, SnagIt, Content Development, Adult Education, SCORM, Knowledge Management, Technical Documentation, Leadership Development, Distance Learning
Education
George Brown College
Adult Education
University of Mumbai
Bachelor of Commerce (BCom), University of Bombay
RMG (Retail Media + AIR MILES INCENTIVES®) July 2012 - Present
AirSprint Inc. September 2011 - June 2012
TMP Worldwide April 2003 - June 2007
Rivard Communications October 2002 - March 2003
LoyaltyOne August 1999 - July 2001
BBDO Montreal April 1997 - July 1999
Skills
Advertising, Marketing Strategy, Marketing, Market Planning, Project Management, Sales, Marketing Communications, Digital Marketing, Relationship Marketing, Social Media Marketing, Multi-channel Marketing, Business Development, Customer Service, Sales Process, Online Advertising, Online Marketing, Account Management, New Business Development, Print Production Process, Sponsorship, Management, Direct Marketing, Integrated Marketing, Marketing Management, Email Marketing, Strategic Planning, Event Planning and..., Sponsorship marketing, Digital Photography, Lead Generation
Education
La Cite Collegiale 1995 — 1997
Diploma, Advertising
John Abbott College 1985 — 1988
Diploma, Commerce, Marketing Specialty
HEC Montréal September 2013 - Present
LoyaltyOne May 2014 - August 2014
Aon February 2011 - January 2013
Skills
SAS E-Miner, SAS Base, SAS, Business Intelligence, Data Analysis, Data Mining, SQL, R, Statistics, Data Modeling, Segmentation, Microsoft Excel, Analysis, VBA, Business Analysis, Microsoft Office, Analytique, SPSS, PL/SQL
Education
Université de Montréal - HEC Montréal 2013 — 2015
Master's degree, Business Intelligence
Université de Montréal 2006 — 2009
Bachelor's degree, Actuarial Mathematics
Society of Actuaries
LoyaltyOne September 2015 - Present
Capit Media June 2014 - September 2015
Capit Media January 2013 - June 2014
Electronic Arts February 2012 - June 2012
TELUS May 2011 - September 2011
Environment Canada May 2009 - August 2010
Canadian Food Inspection Agency September 2007 - December 2008
Skills
Marketing Research, Market Analysis, Database Management, Marketing..., Microsoft Office, Photoshop, Wordpress, Facebook Marketing, Twitter Marketing, YouTube, C++, HTML 5, CSS3, Visual Basic, Project Management, Statistics, Customer Service, Team Management, Cross Functional Team..., Cross-functional Team..., Presentations, Financial Analysis, Public Speaking, Negotiation, Creativity, Laboratory Techniques, WordPress, Advertising
Education
Concordia University 2010 — 2012
Bachelor of Commerce, Marketing
University of Ottawa / Université d'Ottawa 2005 — 2009
Bachelor of Science, Biology (Honours) with a Minor in Business Administration
LoyaltyOne November 2014 - Present
LoyaltyOne July 2013 - October 2014
LoyaltyOne October 2009 - July 2013
Avalon English October 2006 - February 2008
J. Ellenzweig & Co. October 2004 - September 2006
Publicis Dialog February 2002 - August 2004
Basis100 Inc. July 1999 - August 2000
Skills
CRM, E-commerce, Integrated Marketing, B2B, Loyalty Marketing, Loyalty Programs, Direct Marketing, Marketing, Strategy, Direct Mail, Marketing Communications, Management, Email Marketing, Digital Marketing, Marketing Strategy, Digital Strategy, Segmentation, Social Media Marketing, Relationship Marketing, Interactive Marketing, Online Advertising, Advertising
Education
George Brown College 2001 — 2002
Post-Graduate Certificate
Wilfrid Laurier University 1995 — 1999
BA
Concierge Services February 2007 - Present
Dale's Concierge Services January 2006 - Present
The Loyalty Group 1997 - 2005
The Loyalty Group - AIRMILES February 1996 - September 2004
AIRMILES (The Loyalty Group) 1996 - 2004
LoyaltyOne 1996 - 2004
Canadian Airlines 1983 - August 1999
Wardair Canada/Canadian Airlines 1983 - 1995
Skills
Coaching, Performance Management, Leadership, Employee Engagement, Training, Customer Service, Organizational..., Executive Coaching, Workshop Facilitation, Succession Planning, Employee Relations, Human Resources, Talent Management, Team Leadership, Leadership Development, Organizational..., Personnel Management, Conflict Resolution, Management, Team Building, Strategic Planning, Employee Training, HR Policies, Training Delivery, Call Centers, Management Consulting, Talent Acquisition, Interviews, Strategy, Process Improvement, Change Management, HR Consulting, Onboarding, Recruiting, Personal Development, Program Management, Vendor Management, Customer Experience, Labor Relations, Organizational Design, Job Evaluation, CRM
Education
Centennial College 1977 — 1979
Graduate, Travel and Tourism
Leaside High School, Centennial College
Manulife Financial October 2013 - Present
CPP Investment Board December 2009 - October 2013
Cryptologic October 2007 - December 2009
LoyaltyOne November 2004 - October 2007
Sun Microsystems July 2001 - October 2004
ISOPIA December 2000 - July 2001
IBM September 1995 - May 2000
Skills
Weblogic, Agile Methodologies, Java Enterprise Edition, ETL, Java, Data Modeling, Web Services, Microsoft SQL Server, ESB, Websphere, Datastage, JBoss Application Server, Enterprise Architecture, Data Management, Web Development, XML Schema, Business Analysis, SQL, Unix, Cadis, Bloomberg Data License, Oracle SQL, Tidal Enterprise..., MarkitEDM UI, Hibernate, JUnit, Subversion, Eclipse, EJB, XML, Tomcat, SDLC, Data Warehousing, JMS, JSP, Software Development, Bloomberg Data, Markit EDM, Informatica 9.1
Education
Guangdong University of Technology
B. E.
Ontario Power Generation January 2014 - Present
Ontario Power Generation April 2007 - December 2013
LoyaltyOne December 2005 - March 2007
The Dominion of Canada General Insurance Company April 2002 - December 2005
7/24 Solutions February 2000 - October 2001
DACG May 1998 - April 2001
Skills
SDLC, Project Management, Project Portfolio..., Business Analysis, PMO, PMP, Requirements Analysis, Software Project..., Vendor Management, Program Management, Requirements Gathering, MS Project, Business Requirements, Process Improvement, Business Process..., Business Intelligence, Project Planning, Business Process, Change Management
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Software Development
Durham College 2002 — 2004
MCPM, Project Management
Stellenbosch University/Universiteit Stellenbosch 1987 — 1993
BA, MDiv, Theology
Entertainment One February 2015 - Present
LifeLabs Medical Laboratory Services September 2012 - February 2015
Partnered Solutions May 2011 - January 2014
LoyaltyOne January 2008 - May 2011
LoyaltyOne March 2005 - December 2008
Skills
PMP, LEED AP, CPPA, Vendor Management, Sustainability, Security, Office Relocation, Strategic Planning, Negotiation, Customer Relations, New Business Development, Business Strategy, Team Leadership, Operations Management, Customer Service, Risk Management, Planning, Contract Negotiation, Microsoft Office, Mentoring, Coaching, Marketing Strategy, Business Planning, Management Consulting, Team Management, Excel, Contract Negotiations, Public Speaking, Start-ups, Online Marketing, Problem Solving, Project Planning, Microsoft Excel, Management, Leadership, Training, Analysis, Facilities Management, Budgets, Project Management, Cross-functional Team..., Change Management, Team Building, Contract Management, Process Improvement, Construction
Education
York University, Schulich School of Business 2010 — 2010
Project Management
Carleton University 1990 — 1993
BA
St Michael's College 1985 — 1990
LoyaltyOne May 2015 - Present
BMO Harris Private Banking November 2014 - April 2015
PricewaterhouseCoopers October 2000 - May 2014
NUmetrix (JD Edwards) October 1999 - October 2001
Hummingbird February 1995 - October 1999
Hummingbird Communications 1995 - 1999
Skills
QALoad, QTP, QC Tools, LoadRunner, OATS, Oracle Applications, SQL, DBMS, Microsoft Office, VBScript, JavaScript, C++ Language, Rational, Perl, DB2, SDLC, Test Automation, Test Cases, Unix, HP QTP, Requirements Analysis, XML, HP Quality Center, Agile Methodologies, C++, Oracle, Testing, Business Analysis
Education
Chernivci National 'Juriy Fedkovyc' University 1985 — 1991
Master's degree, Optical Research and Engineering
Squareknot Agency 2012 - Present
LoyaltyOne October 2007 - October 2012
Consensys Computers Inc 2000 - 2005
Education
Algonquin College of Applied Arts and Technology 1997 — 2000
Computer Science
BiblioCommons 2006 - Present
The perF!nk Project (Perceive. Feel. Think.) 2003 - 2006
wheresfrankie.com 1999 - 2001
LoyaltyOne 1994 - 1999
Monitor Group 1989 - 1994
Young & Rubicam 1987 - 1989
Education
Harvard Business School 1991 — 1993
MBA
University of Toronto - University of Trinity College 1982 — 1985
Bachelor of Arts, International Relations, Japanese language
Lester B. Pearson College of the Pacific 1979 — 1981
International Baccalaureate
LoyaltyOne September 2012 - Present
LoyaltyOne 2007 - September 2012
LoyaltyOne 2004 - 2007
Skills
Linux, JavaScript, Oracle, Java, Software Development, Web Applications, Unix
Education
East China Normal University 1994 — 1998
Bachelor of Science (BS), Computer Science
Points June 2013 - Present
Bell Canada 2007 - 2013
LoyaltyOne June 2005 - September 2007
TJX Canada/Winners Merchants International L.P. April 2004 - February 2005
Ross Stores September 2002 - September 2003
Skills
Marketing, Merchandising, Customer Experience, Competitive Analysis, Product Marketing, Segmentation, Marketing Strategy, Marketing Communications, Telecommunications, Product Management, Direct Marketing, Analytics, Cross-functional Team..., Marketing Management, Digital Marketing, Customer Insight, Management, CRM, Strategy, Analysis
Education
Schulich School of Business 2011 — 2012
Executive Education, Marketing
Schulich School of Business 2011 — 2012
Executive Program, Business, Management, Marketing, and Related Support Services
Fashion Institute of Design & Merchandising 2000 — 2001
Associate, Merchandise Marketing
University of Mumbai 1997 — 2000
BA, Sociology
CIBC June 2013 - Present
LoyaltyOne March 2013 - May 2013
BMO December 2012 - March 2013
MTS Allstream April 2012 - November 2012
Bank of Montreal July 2010 - December 2011
Shopper's Drug Mart January 2010 - July 2010
TELUS September 2000 - December 2009
Unisys November 1999 - July 2000
Cybersoft 1999 - 2000
NCR Corporation May 1997 - October 1999
Skills
Business Intelligence, Data Warehousing, Business Analysis, Software Project..., Cognos, Supply Chain, Telecommunications, TSYS, Credit Cards, IVR, CTI, GIS, Banking, PMO, PMP, Analysis, Business Requirements, Project Management, Requirements Analysis, SDLC, Software Development, ETL, Business Process
Education
Ateneo Graduate School of Business 1994 — 1997
Master of Science (MS), CS
University of the Philippines 1986 — 1990
Bachelor of Science (BS), Computer Science
inforobota BIDW ConsultantShoppers Drug Mart1998 - Present
LoyaltyOne 2005 - 2008
Education
Ryerson University 2002 — 2004
Diploma, Information Systems Management
Centennial College 1999 — 2002
Diploma, Programmer System Analyst
Business Development Bank of Canada July 2012 - Present
Business Development Bank of Canada 2007 - July 2012
LoyaltyOne 2005 - 2007
National Bank of Canada 2000 - 2005
Desjardins 1998 - 2000
CIBC 1996 - 1998
Skills
Marketing Strategy, Interactive Marketing, Business Analysis, Predictive Modeling, Email Marketing, CRM software, Client Experience, Loyalty Marketing, Loyalty Programs, Client Segmentation, Business Analytics, Business Intelligence, Creative Marketing..., Marketing Research, Direct Marketing, Marketing Intelligence, Online Communities, Market Analysis, Portfolio Strategy, Creative Branding, Corporate Branding, Product Development, Database Marketing, Analytics, Customer Experience, Market Research, Campaign Management, Segmentation, Digital Marketing, CRM, Marketing, Marketing Communications, Marketing Management, Multi-channel Marketing, Business Strategy, Strategic Communications, Integrated Marketing
Education
Concordia University 1993 — 1995
Masters
Concordia University 1989 — 1993
Bachelor of Arts (honors)
ADP January 2011 - Present
LoyaltyOne October 2010 - January 2011
Penn Mutual August 2008 - August 2010
Premier Inc. July 2006 - August 2008
Skills
Test Planning, Test Automation, QTP, LoadRunner, User Acceptance Testing, Performance Testing, Quality Center, Test Management, Integration Testing, Regression Testing, Agile Testing, Agile Methodologies, Software Quality..., Testing, System Testing, Test Cases, Manual Testing, SDLC, Black Box Testing, Waterfall, Quality Assurance, Visual Basic, Automation, HP Quality Center, DB2, .NET, Web Applications, Test Strategy, Software Project..., SQL, Databases, Requirements Analysis
Education
Dharmsinh Desai Institute of Technology 1994 — 1998
Bachelore of Engineering, Civil Engineering, First Class
LoyaltyOne June 2014 - Present
LoyaltyOne November 2013 - June 2014
BMO Financial Group August 2008 - November 2013
BMO Financial Group September 2004 - August 2008
BMO Financial Group December 2002 - September 2004
BMO Financial Group October 2001 - December 2002
Skills
Business Analysis, Project Management, Business Requirements, Requirements Gathering, SDLC, Management, Vendor Management, Project Portfolio..., Risk Management, PMO, Credit Cards, Banking, Business Process..., Requirements Analysis, Project Delivery, User Acceptance Testing, Business Process, Relationship Management, Financial Services, Testing, Governance, Visio, Microsoft Project, SharePoint, Retail Banking, Waterfall, Agile Project Management, Agile Methodologies, Payments, Software Documentation, Information Technology, CMMI, IT Management, Scrum
Education
Ryerson University 2003 — 2006
Project Management
Bishop's University 1995 — 1999
BBA
Ontario Public Service February 2013 - Present
Ontario Public Service August 2013 - March 2014
LoyaltyOne March 2012 - January 2013
LoyaltyOne April 2009 - March 2012
Queen's Event Services May 2007 - September 2007
Skills
Internal Communications, Corporate Communications, Social Media, Editing, Strategic Communications, Marketing Communications, Event Planning, Event Management, Blogging, Digital Marketing, Media Relations, Crisis Communications, Copy Editing, Intranet, Direct Marketing, Writing, Change Management, Public Speaking, Leadership, Creative Direction
Education
Canadian Marketing Association 2011 — 2011
Digital Marketing Certificate, Digital Marketing
Schulich School of Business 2010 — 2010
Project Management Executive Certificate
Centennial College 2008 — 2009
Certificate, Corporate Communications and Public Relations
Queen's University 2004 — 2008
BA, Honours, English Language and Literature
LoyaltyOne 2011 - 2011
Johnson & Johnson 2007 - 2008
Unilever Mashreq 2006 - 2006
Unilever Mashreq 2004 - 2005
Unilever Mashreq 2002 - 2003
Unilever Mashreq 2000 - 2002
Unilever Mashreq 1999 - 1999
Orascom Telecom ( EGYPT) 1998 - 1998
Skills
FMCG, Trade Marketing, Management, Business Development, Marketing, Leadership
Education
Niagara University 2012 — 2013
Bachelor of Education (B.Ed.)
Alexandria University
Bachelor of Commerce
LoyaltyOne November 2013 - Present
kenna: January 2013 - November 2013
CVM Marketing June 2010 - December 2012
Sears Canada, Toronto January 2008 - September 2008
Skills
Data Mining, DB2, Programming, Project Management, Data Management, SQL, Data Analysis, Testing, Statistics, HTML, Database Marketing, SPSS, Visio, Segmentation, SAS, C#, Business Analysis, Customer Satisfaction, Direct Marketing, Linux, Quantitative Analytics, Qualitative Research, Business Analytics, Marketing, Quality Assurance, Analysis, Statistical Modeling, Microsoft Excel, Strategy, CRM, Predictive Modeling
Education
Metro College of Technology
Vladimir University
Bachelor Degree
George Brown College
LoyaltyOne May 2015 - Present
QuickPlay Media November 2013 - May 2015
Expedia, Inc. August 2006 - August 2013
Dalhousie University - WISE Group May 2004 - July 2006
China Telecom Corporation Limited January 2003 - December 2003
Skills
Data Warehousing, Business Intelligence, ETL, Databases, Scrum, Hadoop, Informatica, DB2, Big Data, SQL, Business Objects, Program Management, Oracle, Microsoft SQL Server, Java, Architecture, Data Analysis, Data Warehouse..., SSIS, Hive, Python, Tableau, Web Intelligence
Education
Dalhousie University 2004 — 2005
Master, Computer Science
Jilin University 1999 — 2003
Bachelor, Computer Science
Paisley Manor Insurance Brokers July 2015 - Present
LoyaltyOne May 2012 - June 2015
LoyaltyOne May 2009 - April 2012
SquareKnot August 2006 - May 2009
Associated Day School January 2006 - June 2006
Skills
Digital Marketing, Direct Marketing, Digital Strategy, Email Marketing, Online Advertising, Integrated Marketing, Web Analytics, Relationship Marketing, SEM, Mobile Marketing, Marketing Strategy, Database Marketing, Marketing Communications, Social Media Marketing, Marketing, Elementary Education, Affiliate Marketing
Education
Griffith University 2005 — 2006
Master's Degree, Education
University of Toronto 2000 — 2004
Hon BA, History and Political Science
LoyaltyOne November 2014 - Present
Vertical Human Resources January 2014 - November 2014
Avery Human Resources March 2013 - January 2014
Adecco, Engineering & Technical Services November 2010 - February 2013
HRG Recruiting November 2009 - November 2010
Adecco Employment Services January 1994 - March 2009
Skills
Executive Search, Talent Acquisition, Technical Recruiting, Sourcing, Applicant Tracking..., Interviews, Leadership, Change Management, Human Resources, Petroleum, Engineering, Temporary Placement, Recruiting, Business Development, Mining, Talent Management, Temporary Staffing, Screening Resumes, Permanent Placement, Screening, Finance, Employee Training, Internet Recruiting, Hiring, Team Leadership, HR Consulting, Negotiation, Training, College Recruiting, Sales, Employee Engagement, Job Descriptions, Recruitment Advertising, New Business Development, Employee Relations, Coaching, Team Building, Customer Retention, Personnel Management, Staffing Services, Contract Recruitment
Education
George Brown College
LoyaltyOne June 2014 - Present
Meridian Credit Union May 2012 - March 2014
Air Canada 2010 - July 2012
BDO Stoy Hayward LLP April 2008 - December 2008
Ernst & Young 2005 - 2008
Skills
Project Planning, IT Audit, CISA, COBIT, Enterprise Risk..., Internal Audit, Business Continuity, Information Security..., Internal Controls, Sarbanes-Oxley Act, COSO, SAS70, Auditing, Governance, Risk Assessment, ISO 27001, Data Analysis, Disaster Recovery, Security
Education
CISA 2005 — 2005
Edith Cowan University 2001 — 2005
B.s.c, Information Technology
DSSV
LoyaltyOne November 2012 - Present
The Advantage Group International, Inc June 2010 - November 2012
The Advantage Group Intenacional, Inc. June 2010 - January 2011
Universidad de Cuenca October 2007 - March 2010
Skills
Microsoft SQL Server, Visual Studio, .NET, CSS, Java, MySQL, JavaScript, VB.NET, HTML, Programming, ASP.NET, Databases, Oracle, C++, Matlab, Database Design, Web Development, Confirmit, UML
Education
Universidad de Cuenca 2000 — 2007
Bachelor, Computer Science
George Brown College
LoyaltyOne June 2015 - Present
Raymond James Ltd. October 2014 - June 2015
Raymond James Ltd. May 2011 - June 2015
WIND Mobile April 2009 - May 2011
Qualia Clinical Services December 2007 - February 2009
United Nations World Food Programme March 2004 - June 2006
Skills
Network Administration, Network Design, Network Architecture, Cisco Technologies, Juniper, Routing, Switches, Wireless, Firewalls, IDS/IPS, Data Center Architecture, Load Balancing, High Availability, Converged Networks, Active Directory, Data Center, IP, LAN-WAN, Voice & Data Convergence, QoS, VPN, Microsoft SQL Server, Disaster Recovery, Cisco Nexus, Networking, Troubleshooting, Palo Alto, VLAN, Routing Protocols, ASA, Group Policy, Juniper Technologies, Cisco ASA
Education
Palo Alto Networks
PNCSE6 - Palo Alto Networks Certified Network Security Engineer
Palo Alto Networks
ACE - Accredited Configuration Engineer, PAN-OS 6.0
CCDP - Cisco Certified Design Professional 2014 — 2015
Designing Cisco Network Service Architectures
Palo Alto Networks
ACE - Accredited Configuration Engineer, PAN-OS 5.0
Palo Alto Networks
Essentials I, Essesntials II, PAN-EDI-201, PAN-EDU-205
CCDA - Cisco Certified Design Associate
Designing for Cisco Internetwork Solutions
CCNA Security - Cisco Certified Network Associate Security 2012 — 2012
Implementing Cisco IOS Network Security
CCIE Routing and Switctching (In Progress)
Cisco Certified Internetwork Expert Routing and Switching
CCNP - Cisco Certified Network Professional 2010 — 2011
Implementing Cisco IP Routing, Switched Networks, Troubleshooting and Maintaining Cisco IP Networks
CCNA - Cisco Certified Network Associate 2009 — 2010
Interconnecting Cisco Networking Devices (Routing and Switching)
LoyaltyOne March 2015 - Present
Sanofi Pasteur June 2014 - December 2014
University Health Network December 2013 - June 2014
Lifestyle Recration and Leisure Services Inc. August 2010 - November 2013
Skills
Hiring, Interviews, Project Management, Talent Acquisition, Salary Negotiations, Pipeline Development, PeopleSoft, Taleo, LinkedIn Recruiter, Strategic Sourcing, HRIS Database Management, Consulting, Recruiting, English, Human Resources, Microsoft Office, Outlook, Research, Strategic Planning, Teamwork, Employee Training, PowerPoint, Training, Public Speaking
Education
George Brown College 2013 — 2014
Human Resource Management Post Graduate
University of Waterloo 2008 — 2012
Bachelor of Arts (B.A.), Psychology
4Refuel LP August 2012 - Present
CML Healthcare May 2012 - August 2012
LoyaltyOne April 2011 - March 2012
Rogers Communications Inc. July 1995 - November 2009
The Shopping Channel 2007 - 2007
Rogers Communications Inc. June 2006 - December 2006
Rogers Communications January 2005 - December 2005
Rogers Communications 2002 - 2004
Skills
Employee Engagement, Talent Acquisition, Performance Management, Human Resources, Employee Relations, Talent Management, HR Administration, PeopleSoft, Sourcing, Team Building, Customer Experience, Call Center, Coaching, Telecommunications, Employee Recognition, Onboarding, Change Management, Call Centers, HRIS, Recruiting, Workforce Planning, HR Policies, New Hire Orientations, Management, Training, Vendor Management, Applicant Tracking...
Education
HRPA
Human Resources Management
George Brown College
Human Resources Management
Vaughan Road
LoyaltyOne May 2013 - Present
Morneau Shepell November 2012 - May 2013
Mercer Human Resource Consulting January 2010 - October 2012
Desjardins Financial Security January 2008 - December 2008
Assurances Banque Nationale May 2007 - August 2007
Skills
Business Intelligence, Analytics, SAS, SQL, Data Mining, SAS EM, Microsoft Office, Database Marketing, Segmentation, Data Modeling, Predictive Modeling, SPSS, Crystal Reports, Data Warehousing, Factor Analysis, VBA, Visual Basic, Oracle SQL Developer, Visio, Analytical Workspace..., Analysis, Business Analytics, Forecasting
Education
HEC Montréal 2012 — 2014
Master of Science (M.Sc.), Business Intelligence
Concordia University 2006 — 2009
Science, Mathematics, specialization Actuarial Mathematics
Marianopolis College 2004 — 2006
DEC, Sciences
Manulife Financial October 2014 - Present
LoyaltyOne April 2012 - March 2014
Levi Strauss & Co. October 2002 - December 2011
eGenuity November 2000 - October 2002
Speedware February 1992 - September 2000
Skills
PMP, PDLC expertise, SDLC expertise, CPM, PERT, vendor..., Team Leadership, Team Building, Requirements Analysis, Cross-functional Team..., SDLC, IT Management, Management, Integration, PMO, Project Management, Vendor Management, ERP, Leadership
Education
CEGEP - John Abbott College
MIS Certification in A.E.C. program
Chernin Research and Consulting April 2014 - Present
LoyaltyOne May 2013 - September 2013
LoyaltyOne June 2011 - May 2013
Vision Critical September 2009 - July 2011
Boston Children's Hospital September 2007 - August 2009
Skills
Customer Insight, Segmentation, Quantitative Research, Qualitative Research, Survey Design, Advertising Research, Focus Groups, Analytics, Survey Research, Consumer Behaviour, Research Design, Marketing Research
Education
University of Pennsylvania, Annenberg School for Communication 2002 — 2007
Doctor of Philosophy (PhD), Communication and Media Studies
Concordia University 1998 — 2001
Bachelor of Arts (BA), Communication and Political Science
Toronto Hydro April 2015 - Present
R.I.S.K. Company August 2010 - Present
Toronto Hydro October 2014 - April 2015
LoyaltyOne August 2011 - October 2014
AXIS Database Marketing Group September 2010 - August 2011
R.I.S.K. Company January 2002 - August 2010
JAOC October 2000 - March 2004
BAKNET ISP March 1999 - January 2002
Skills
Cisco Technologies, Network Security, Network Design, VoIP, VPN, Unified Communications, Cisco IOS, Cisco Certified, Firewalls, Network Administration, Ethernet, Cisco Call Manager, Technical Support, Network Architecture, Switches, Cisco Routers, BGP, CCNP, IPSec, TCP/IP, Cisco VoIP, Cisco Nexus, Cisco Security, Cisco VPN, Cisco Firewall Security, Splunk, Dynamic Routing, OSPF, VMware, Cisco IPS, 802.1x, VMware ESX, ASA, Cisco ASA, B2B VPN, Network Engineering, MPLS Networking, Riverbed, Arista Technologies, Network Analysis, Circuit Analysis, WCCP, Cisco Routing &..., Nexus 7k, NX-OS, vPC, vSphere, SIP, UCCE, CVP
Education
Azerbaijan State Oil Academy
Master's, Computer Information Systems
LoyaltyOne November 2008 - August 2010
Carbone of America July 2007 - November 2008
Bell Mobility February 2005 - November 2008
Bell Mobility February 2004 - February 2005
Socialscene.ca July 2003 - August 2004
Bell Mobility November 2000 - February 2004
Education
Carleton University
George Brown College
High School Diploma
Humber College
St Michael's College School
University of Toronto
Bachelors (Including Honours), Anthropology
LoyaltyOne April 2008 - Present
Morneau Sobeco February 2006 - April 2008
Pier 1 Imports July 2002 - February 2006
Education
Canadian Payroll Association 1998 — 2005
CPM, Certified Payroll Manager
Ain Shams University 1979 — 1984
Bachelor, Bachelor of Commerce (Major in Accounting)
Cossette January 2013 - Present
LoyaltyOne January 2009 - Present
Cossette November 2006 - January 2009
Cossette November 2003 - November 2006
Bank of Montreal January 2000 - January 2003
Education
Université de Montréal - HEC Montréal 2001 — 2003
DESS, Communication marketing
Université de Montréal 1996 — 2000
Baccalauréat, Communications
LoyaltyOne February 2006 - Present
Skills
Customer Insight, Marketing, Multi-channel Marketing, Direct Marketing, Email Marketing, Marketing Management, Customer Acquisition, B2B Marketing, Relationship Marketing, Brand Management, Integrated Marketing, Database Marketing, Interactive Marketing, Online Advertising, Segmentation, Product Marketing, Marketing Strategy, CRM, Social Media, Online Marketing, Loyalty Marketing, Digital Strategy, Digital Marketing, Competitive Analysis, Advertising, Loyalty Programs, Corporate Communications, Analytics, Campaign Management, Direct Mail, SEM, Social Media Marketing, Media Planning, Brand Loyalty, Mobile Marketing, Marketing Communications, Web Analytics, Market Research, Marketing Research, Strategy, Brand Awareness, Market Planning, Creative Strategy, Brand Development, Sponsorship, B2B, Creative Direction
Education
Bishop's University 1994 — 1997
Sacsbar Home Renovations March 1995 - Present
CGC 2013 - 2013
Aimia Inc 2012 - 2012
LoyaltyOne January 2006 - August 2011
Myron Manufacturing May 2002 - November 2005
Sprint Canada 1997 - 2001
Skills
Coaching, Team Management, Outstanding Customer..., Call Center, Customer Service, Employee Engagement, Call Centers, Quality Assurance, Sales, Customer Satisfaction, Leadership, Leadership Development, Retail, Customer Experience, Interviews
Education
George Brown College 1993 — 1994
Downsview Secondary 1980 — 1981
LoyaltyOne October 2012 - June 2015
Alcatel-Lucent June 2010 - July 2012
Union System August 2003 - November 2007
Education
Blekinge Institute of Technology 2008 — 2010
Master's degree, Computer Science
Dalian University of Technology
Bachelor's degree, Computer Science
LoyaltyOne November 2011 - Present
The Co-operators May 2010 - November 2011
HP Enterprise Services May 2009 - May 2010
Skills
Analytics, Business Intelligence, Statistical Data..., Data Mining, SAS programming, Statistical Modeling, Predictive Modeling, Customer Analysis, auto racing, Loyalty Analytics, Predictive Analytics, VBA, SAS, Segmentation, Auto Racing, Database Marketing, SQL, Data Analysis, Direct Marketing, Marketing Strategy, SAS Programming
Education
HEC Montréal 2012 — 2014
Micro Program, Business Intelligence
Université du Québec à Montréal / UQAM 2004 — 2008
Bachelor of Science (B.Sc.), Actuarial Science