LRA Worldwide
LRA Worldwide List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at LRA Worldwide. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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LRA Worldwide Employees
HSRA January 2013 - Present
The Research Intelligence Group (TRiG) September 2008 - January 2013
LRA Worldwide 2006 - 2008
Hase Schannen 1998 - 2006
Hase-Schannen Research Associates 1998 - 2006
Bruskin Goldring 1995 - 1996
Ross, Cooper, Lund 1994 - 1995
Research International 1993 - 1994
Gallup&Robinson 1992 - 1994
Skills
Segmentation, Marketing, Customer Insight, Marketing Research, Market Research, Quantitative Research, Analytics, Consumer Behaviour, Qualitative Research, Competitive Intelligence, Focus Groups, Survey Design, Competitive Analysis, Advertising Research, Customer Experience, Marketing Strategy, Data Analysis, Report Writing, Online Research, Brand Loyalty, Pricing, Questionnaire Design, Analysis, Primary Research, Strategy
Education
Indiana University Bloomington 1990 — 1992
sociology
Skidmore College 1986 — 1990
Bachelor of Arts (B.A.), Sociology and Psychology
LRA Worldwide January 2012 - June 2012
JW Marriott Hotel Seoul April 2004 - October 2004
Marriott International August 2002 - March 2004
Skills
Global Trade Management, International Business, Marketing Management, Human Resources, Market Research, Event Management, Hotels, Recruiting, Corporate Law, Program Management, Public Relations, Negotiation, International Management, Employee Training, Product Diversification
Education
University of Phoenix 2008 — 2010
M.B.A., Business Administration
Korea University 1997 — 2002
BA, Chinese Language & Literature
Renaissance Phoenix Downtown Hotel August 2013 - Present
Marriott International May 2011 - August 2013
Westin Fort Lauderdale January 2010 - May 2011
Sheraton Suites Plantation June 2008 - January 2010
Westin & Sheraton Grand Bahama Island January 2007 - June 2008
Boca Raton Resort & Club April 2006 - December 2006
Westin Fort Lauderdale September 2003 - March 2006
Sheraton Bal Harbour December 2002 - July 2003
John Q Hammons October 2001 - October 2002
LRA Worldwide January 2001 - September 2001
Skills
Hotels, Contract Negotiation, Selling Skills, Convention Services, Sales, Training, Account Management, Leadership, Management, Resorts, Hospitality Industry, Opening Hotels, Trade Shows, Sales Operations, Business Development, Revenue Analysis, Hospitality, Pre-opening, Front Office, Hospitality Management, Food & Beverage, Forecasting, Hotel Management, OnQ, Property Management..., Meeting Planning, Banquets, Hotel Booking, Lodging
Education
University of Houston 1993 — 1999
Hotel and Restaurant Management
Hospitality Gal, LLC August 2012 - Present
Experience Engineering October 2012 - March 2013
newBrandAnalytics November 2011 - July 2012
Maritz Research December 2002 - October 2011
TNS Intersearch 2002 - 2002
LRA Worldwide 1996 - 2001
The Ritz Carlton 1995 - 1996
Skills
Business Development, Marketing Research, Market Research, Management, CRM, Strategy, Account Management, Customer Service, Marketing Strategy, Strategic Partnerships, Sales, Leadership, Start-ups, Training, Data Analysis, Negotiation, Consulting, Strategic Planning
Education
Cornell University 1991 — 1995
BS
McNees Wallace & Nurick LLC September 2013 - Present
William & Mary Law School Student Bar Association February 2012 - February 2013
McNees Wallace & Nurick LLC May 2012 - July 2012
Judge John E. Jones III, United States District Court for the Middle District of Pennsylvania June 2011 - August 2011
Dickinson College June 2011 - August 2011
Dickinson College May 2009 - May 2010
Philadelphia District Attorney's Office May 2009 - August 2009
U.S. Department of Homeland Security February 2009 - May 2009
Pennsylvania Governor's Office of Healthcare Reform June 2008 - August 2008
LRA Worldwide May 2007 - August 2007
Skills
Writing, Policy Analysis, Research, Microsoft Office, Legal Research, Legal Writing, Westlaw, Public Speaking, Editing, Legal Issues, Policy, Microsoft Word, Political Science, Lexis, Politics, Public Policy, Social Media, Fundraising, Employment Law, LexisNexis
Education
William and Mary Law School 2010 — 2013
Doctor of Law (J.D.), Law
Dickinson College 2006 — 2010
Bachelor of Arts (B.A.), Law and Policy
Lower Moreland High School 2002 — 2006
Disney Cruise Line November 2012 - Present
Celebrity Cruises, Inc. September 2011 - November 2012
LRA Worldwide February 2007 - January 2011
The Walt Disney Company 2005 - 2007
Skills
Hotels, Event Management, Customer Service, Event Planning, Microsoft Office, Hospitality Industry, Hospitality Management, Microsoft Excel, Leadership, Employee Training, Hospitality, PowerPoint, Social Media Marketing, Resorts, Front Office, Outlook
Education
Texas A&M University 1998 — 2003
Bachelor's degree, Tourism Resource Management
Cars.com October 2013 - Present
Acquirent November 2012 - October 2013
Minibar Systems North America November 2011 - November 2012
The James Hotel October 2010 - November 2011
LRA Worldwide January 2010 - October 2010
Starwood Hotels & Resorts Worldwide, Inc. - WESTIN DENVER DOWNTOWN October 2008 - December 2009
W Hotels - W Chicago City Center May 2006 - September 2008
Skills
Organized Multi-tasker, Communication, Strategic Planning, Time Management, Salesforce.com, CRM, Customer Service, Kronos Timekeeping, Lightspeed, UX Galaxy, Micros, Magnet Mobile Inspector, Fidelio, Budgets
Education
Illinois State University 2004 — 2006
Bachelor of Applied Science (BASc), Parks, Recreation and Leisure Facilities Management
Illinois State University 2003 — 2006
Bachelor of Applied Science (B.A.Sc.), Parks, Recreation and Leisure Studies
Heartland Community College 2000 — 2003
Associate of Arts (A.A.), General
Forq Food Lab June 2015 - Present
Booth Consulting January 2014 - Present
Winter Warmers LLC and The Marshmallow Cart LLC August 2013 - Present
LRA Worldwide May 2011 - January 2015
Mandarin Oriental Hotel Group 2009 - 2011
Mandarin Oriental Hotel Group 2008 - 2009
Skills
Restaurants, Food, Hospitality, Hospitality Industry, Hotels, Front Office, Food, Food & Beverage, Catering, Pre-opening, Hospitality Management, Microsoft Office, Training, Management, Hotel Management, Research, MICROS, Resorts, Budgets, Social Media Marketing, Customer Service, Marketing, Event Management, Microsoft Excel
Education
Cornell University School of Hotel Administration 2015 — 2015
Certificate in Hotel Real Estate Investments and Asset Management
Colby College 2004 — 2008
Bachelor of Arts (B.A.), Adminisrtative Science with a Concentration in Hotel Finance
Hastings High School
LRA by Deloitte June 2015 - Present
LRA Worldwide March 2015 - Present
Marriott Hotel January 2014 - Present
TownePlace Suites by Marriott May 2012 - October 2012
CMI 2011 - 2012
Skills
Hotel Management, Teamwork, Micros, Data Entry, Hotels, Customer Service, Front Office, Time Management, Hospitality, Guest Service Management, Food & Beverage, Team Building
Education
Johnson County Community College 2010 — 2012
Hospitality Management
Harding University 2007 — 2009
Graphic Design
Coyle Hospitality Group April 2012 - Present
Dana Communications September 2010 - April 2012
LRA Worldwide August 2006 - October 2010
Travel Channel 2005 - 2006
Coyle Hospitality Group December 2002 - March 2005
Host Hotels & Resorts June 2001 - August 2002
Cini-Little International 1999 - 1999
Skills
Mystery Shopping, Market Research, Social Media, Brand Development, SEO, PPC, Marketing Strategy, Online Marketing, Hotels, Resorts, Hospitality Industry, Video Production, Strategic Planning, E-commerce, Quality Assurance, Brand Standards, Company Branding, Visual Basic, SQL, AutoCAD, Internal Branding, Digital Branding, Hotel Design, Television Production, New Media Marketing, New Media Strategy, Web Design, Web Development, Mobile Marketing, Customer Experience..., Customer Service, Qualitative Research, Quantitative Research, Marketing
Education
Cornell University 1997 — 2001
BS, Hotel Administration
Montclair Kimberley Academy
The Corcoran College of Art + Design
Interior Design
Sheraton Dallas Hotel June 2015 - Present
Sheraton St. Louis City Center Hotel & Suites July 2014 - October 2014
Walt Disney World Swan and Dolphin February 2010 - July 2014
LRA Worldwide January 2002 - February 2010
Knowledge Base Consulting / CXM CMX, Inc. January 2000 - January 2010
Starwood Hotels & Resorts July 1998 - December 1999
Westin Hotels July 1995 - July 1998
Westin Hotels August 1990 - July 1995
Westin Peachtree Plaza 1981 - 1990
Skills
Hotels, Customer Experience, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Food & Beverage, Restaurants, Resorts, Tourism, Training, Customer Service, Banquets, Leadership, Meeting Planning, Forecasting, Process Scheduler, Team Building, Cost Control, Operations Management, Pre-opening, Budgets, Management, Customer Satisfaction, Front Office, Hiring, Yield Management, Restaurant Management, Income Statement, P&L, Rooms Division, Team Leadership
Education
Michigan State University 1977 — 1981
Bachelor of Arts (B.A.), Hotel, Restaurant, Institutional Management
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - July 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2011 - February 2014
JP Morgan Chase April 2010 - May 2011
LRA Worldwide July 2009 - April 2010
Tishman Speyer June 2008 - August 2008
Pfizer June 2007 - August 2007
Skills
Hotels, Hospitality, Market Research, Competitive Analysis, Microsoft Excel, Strategy, Analysis, Event Management, Sales, Budgets, Forecasting, Revenue Analysis, Brand Development, CRM, Management, Hospitality Industry, Event Planning, Hospitality Management, Product Development, Finance
Education
Columbia University - Columbia Business School 2015 — 2017
Cornell University 2005 — 2009
B.S. in Hotel Administration, Hospitality - Concentration in Information Systems
Princeton Day School 2001 — 2005
Cold Spring Elementary School July 2013 - Present
LRA Worldwide September 2012 - July 2014
Ortho-McNeil Pharmaceutical June 2004 - November 2005
Art Guild, Inc. May 2003 - May 2004
Thomson Leeds/Array Marketing November 2001 - January 2003
Scient, eBusiness Consultancy April 1999 - July 2001
Salmon Smith Barney October 1993 - April 1999
Skills
Highly Proficient with..., Marketing, Customer Service, Management, Marketing Communications, Sales, Human Resources, Brand Management, Budgets, Project Management, Account Management, Marketing Strategy, Project Planning, Microsoft Excel
Education
Pace University 1997 — 2001
Bachelor of Business Adminstration Degree, Marketing Management
LRA Worldwide August 2014 - Present
IT Solutions Consulting, Inc. August 2011 - July 2014
Public Savings Bank February 2010 - August 2011
Animas Corporation October 2009 - February 2010
Skills
Foreign Languages, Solid computer skills, Highly detail oriented, Learning Quickly, Customer Service, Time Management, Written and verbal..., Organization, Multitasking Skills, Adaptability, Account Management, Microsoft Office, PowerPoint
Education
University of Delaware 2001 — 2005
Bachelor of Science (BS), Elementary Education and Teaching
YMCA of Metropolitan Chicago August 2014 - Present
LRA Worldwide September 2013 - July 2014
Bald Peak Colony Club Golf May 2010 - September 2013
Marietta College January 2013 - May 2013
Marietta College May 2012 - May 2013
The Nicholas J. Pernokas Recreation Park April 2012 - August 2012
Marietta College January 2012 - May 2012
Marietta College October 2009 - July 2010
Bald Peak Colony Club Golf May 2004 - 2009
Skills
Event Planning, Sports Management, Residence Life, Event Management, Sports, Intercollegiate..., Management
Education
Marietta College 2009 — 2013
Bachelor's degree, Sports Management
B. Business Solutions, LLC January 1998 - Present
LRA Worldwide 2007 - Present
Paul Revere Insurance 1992 - 1997
Bard 1986 - 1992
Frito Lay 1984 - 1986
Skills
Mystery Shopping, Analysis, Customer Experience, Market Research, Process Improvement, Survey Design, Brand Awareness, Prophet, Customer Satisfaction, Entertainment Industry, Hospitality Industry, Project Execution, Consumer Insights, Customer Loyalty, Compliance Audits, Call Recording, Hotels, Quality Assurance, Data Analysis, Project Management, Hospitality, Airports, Retail, Automotive, Brand Standards, Pet Hotels and Resorts, Time Study, Training, Customer Insight, Brand Loyalty, Quality Auditing, Call Logging
Education
Pennsylvania State University 1980 — 1984
BS, Industrial Engineering
Choice Hotels International May 2014 - Present
Choice Hotels International January 2011 - May 2014
LRA Worldwide April 2007 - December 2010
Crescent Hotels & Resorts October 2005 - April 2007
InterContinental Hotels Group May 2002 - April 2005
Marriott International June 2000 - January 2002
La Quinta March 1995 - June 2000
Richfield Hospitality May 1993 - March 1995
Ramada August 1992 - May 1993
Huntsville Inn August 1989 - July 1992
Skills
Revenue Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Sales, Revenue Analysis, Customer Satisfaction, Team Management, Hospitality Management, Yield Management, Food & Beverage, Event Management, Front Office, Property Management..., Pre-opening, Resorts
Education
Sam Houston State University 1989 — 1992
Navarro College 1987 — 1989
Digitas Health LifeBrands October 2014 - Present
Digitas Health LifeBrands March 2012 - September 2014
LRA Worldwide March 2010 - March 2012
A La Cart Catering September 2009 - March 2010
Chef's Table Catering (A Member of the Chef's Market Family) March 2007 - September 2009
Skills
Account Management, Catering, Customer Service, Event Management, Event Planning, Marketing, Microsoft Excel, Microsoft Office, Social Media, Social Media Marketing
Education
Drexel University 2001 — 2006
Bachelor of Science, Hospitality Management, Business Administration
LRA Worldwide February 2015 - Present
SAP July 2014 - January 2015
Ciber June 2014 - January 2015
Daylin Leach For Congress June 2013 - August 2013
Daylin Leach For State Senate July 2012 - August 2012
Main Line Reform Temple December 2011 - August 2012
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, Visio, MS Project, SQL, Databases, Research, Writing, Analysis, Data Analysis
Education
Lehigh University 2010 — 2014
Bachelor of Arts (BA), Political Science, Minors: Business, Business Information Systems
Lower Merion High School 2006 — 2010
Palm Beach Marriott Singer Island February 2012 - Present
Best Life Massage January 2012 - Present
Peek N Peak Resort & Spa November 2009 - February 2011
Starwood Hotels & Resorts Worldwide, Inc. February 2007 - October 2009
State Farm Insurance March 2003 - February 2007
Kaplan College November 2001 - August 2002
LRA Worldwide October 2000 - September 2001
Four Seasons Resort Palm Beach December 1999 - October 2000
Four Seasons Resort Palm Beach December 1999 - October 2000
Four Seasons Hotels and Resorts January 1997 - December 1999
Skills
Hospitality, Customer Service, Problem Solving, Massage Therapy, Hotels, Therapeutic Massage, Hotel Management, Spa, Resorts, Front Office, Restaurants, Marketing, Hospitality Management, Hospitality Industry, Pre-opening, Budgets, Food & Beverage, Catering, Revenue Analysis
Education
American Institute 2011 — 2011
Massage Therapy
Niagara University 1995 — 1996
B.S, Hotel and Restaurant Administration
Paul Smith's College 1993 — 1995
A.A.S, Hotel and Restaurant Management
Wyndham Hotel Group December 2014 - Present
Edible Arrangements 2012 - Present
LRA Worldwide December 2013 - December 2014
Wyndham Worldwide August 2010 - September 2013
Barclays Capital Account, Swiss Post Solutions International May 2009 - August 2010
Grand Hotels NYC, Sheraton Suites on Hudson 2006 - 2008
Westin Hotels & Resorts 2005 - 2007
New Jersey Nets Basketball LLC January 2002 - February 2006
Skills
Hotels, Hospitality, Hospitality Management, Food & Beverage, Revenue Analysis, Hotel Management, Front Office, Hospitality Industry, Yield Management, Resorts, Pre-opening, Customer Service, Forecasting, Budgets, Catering, Customer Satisfaction, Food, Franchising, Marketing, P&L, Property Management..., Tourism
Education
Hofstra University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
LRA By Deloitte June 2015 - Present
Qventures, LLC November 2011 - Present
Delaware Valley Legacey Fund (DVLF) February 2012 - Present
LRA Worldwide August 2012 - June 2015
The Melior Group December 2010 - July 2012
The Melior Group June 2009 - December 2010
Dr. Collette Eccleston, Syracuse University August 2007 - May 2009
Devereux Foundation June 2008 - August 2008
Skills
Market Research, Customer Insight, Qualitative Research, Focus Groups, Data Analysis, Data Collection, SPSS, Research, Quantitative Research, Survey Design, Analysis, Strategy, Marketing Strategy, Marketing Research
Education
Syracuse University 2005 — 2009
BA, Psychology, Economics, Management Studies
Renaissance Hotels June 2015 - Present
Renaissance Hotel Philadelphia January 2015 - June 2015
LRA Worldwide February 2013 - January 2015
LRA Worldwide February 2014 - July 2014
Growth Properties August 2010 - February 2013
Crestline Hotels & Resorts May 2008 - December 2009
Latham Hotel Philadelphia January 2008 - March 2008
Doubletree Guest Suites December 2005 - January 2006
Doubletree Guest Suites Mt. Laurel 2003 - 2006
Doubletree Guest Suites Mt. Laurel December 2004 - August 2005
Skills
Management Consulting, Certified TIPS Trainer, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Food & Beverage, Hotel Management, Tourism, Revenue Analysis, Resorts, Customer Satisfaction, Financial Forecasting, Yield Management, Social Networking, Pre-opening, Budgets, Property Management..., Property Management, Catering, Social Media, Travel Planning, Revenue Management, Profit Maximization, Historical Renovations, Wedding Planning, Budget Proposals, Microsoft Office, Engaging Public Speaker, Sustainability..., HR Consulting, Consumer Behaviour, Food Safety, Liquor Licensing, TIPS Certified
Education
Temple University - Fox School of Business and Management 2004 — 2008
Bachelor's of Science, Tourism and Hospitality Management, Business Administration
LRA Worldwide May 2014 - Present
MGM Grand May 2010 - May 2014
Grand Hyatt New York July 2008 - April 2010
MGM Grand May 2004 - June 2008
Skills
Opera, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Hospitality Industry, Customer Service, Hospitality Management, Hotels, Hotel Management, Property Management..., Resorts, Pre-opening, Micros, Rooms Division, Front Office, Revenue Analysis
Education
University of Nevada-Las Vegas 2004 — 2007
Bachelor's degree, Hospitality Administration/Management
Central Piedmont Community College October 2011 - Present
LRA Worldwide August 2008 - October 2011
The Pro’s Entertainment Services, Inc. July 2004 - August 2008
Skills
Event Planning, Travel Management, Budgeting
Education
Penn State University 1999 — 2003
Communications
Upper Moreland High School
Atlific Hotels - Courtyard by Marriott Ottawa Downtown June 2015 - Present
Atlific Hotels - Holiday Inn Express & Suites Ottawa West - Nepean September 2014 - June 2015
Westmont Hospitality Group - Radisson Hotel Ottawa Parliament Hill May 2012 - September 2014
Westmont Hospitality Group - Travelodge Ottawa East December 2010 - May 2012
LRA Worldwide December 2009 - December 2010
Westmont Hospitality Group - Radisson Hotel Ottawa Parliament Hill 2005 - 2010
Westmont Hospitality Group - Travelodge Ottawa East 2001 - 2005
Skills
Hotel Management, Training, Hospitality Industry, Revenue Analysis, Yield Management, Guest Service Management, Front Office, Hotels, Hospitality Management, Hospitality, Food & Beverage, Pre-opening, Property Management..., Resorts, Rooms Division
Education
Canadore College
Hotel, Resort and Restaurant Administration
Ken Clyman Realty June 2014 - December 2014
LRA Worldwide June 2013 - July 2014
Taylor & Francis Group May 2012 - May 2013
Penn State University April 2011 - August 2011
Penn State University August 2008 - May 2010
Penn State University May 2009 - August 2009
Skills
Editing, Resume Writing, Creative Writing, Publishing, Books, Persuasive Writing, Persuasive Speaker, Copy Editing, Typing, Research, Grammar, Poetry, Publications, Fiction, Fact-checking, Social Media, Writing, Proofreading, Customer Service, Event Planning, Social Networking, Public Speaking, Microsoft Office
Education
Penn State University 2008 — 2013
Bachelor of Arts (B.A.), Honors Degree, English, 3.8
AMB Senior Care DBA Home Instead Senior Care September 2010 - Present
LRA Worldwide March 2005 - July 2010
Kelly Services March 1999 - January 2003
Prudential Financial October 1972 - January 1999
Skills
Customer Service, Caregiving, Outlook, Hospitality, Microsoft Word, Research, Microsoft Office, Front Office, Microsoft Excel, Healthcare, Data Entry, PowerPoint, Training, Team Building, Time Management, Customer Satisfaction, Leadership, Management
Education
Montgomery County Community College
Springfield Township High School
High School Diploma
IHG - InterContinental Hotels Group October 2014 - Present
LRA Worldwide August 2013 - October 2014
LRA Worldwide July 2011 - August 2013
Crowne Plaza® Hotels & Resorts May 2010 - May 2011
Stonebridge Companies October 2008 - January 2010
Hilton Garden Inn August 2007 - October 2008
Hilton Garden Inn April 2006 - August 2007
Residence Inn April 2004 - April 2006
Skills
Consulting, Quality Assurance, Revenue Forecasting, Yield Management, Hotel Management, Opening Hotels, Hotel Administration, Guest Service Management, Guest Recovery, Planning Budgeting &..., Social Media, Hotel Brand Conversion, Management, Hospitality, Hotels, Tourism, Hospitality Management, Revenue Analysis, Pre-opening, Front Office, Hospitality Industry, Resorts
Education
Metropolitan State University of Denver
LRA Worldwide February 2015 - Present
Penn State Abington Campus January 2012 - Present
Note Alliance July 2014 - September 2014
Kolber Marketing December 2013 - March 2014
Note Alliance August 2013 - December 2013
A&P Superfresh November 2012 - September 2013
Victoria's Secret October 2012 - January 2013
Kmart Corporation June 2010 - November 2012
Skills
Customer Service, Sales, Merchandising, Cashiering, Retail, Blogging, WordPress, Marketing, Creative Solutions, Creative Writing, Social Media Marketing, Event Planning, Management, Leadership, Always On Time, Always Positive, Microsoft Word, Microsoft Excel, Web Design, Editing, Time Management, Meet Deadlines, Project Planning, English Literature, Learn New Software..., Access, Customer Satisfaction, Interviews, Telephone Skills, Creativity, Ice Hockey, Training, Microsoft Office, Public Speaking, Teamwork, Strategic Planning, Social Media, PowerPoint, Social Networking, Facebook, Research
Education
Pennsylvania State University-Penn State Abington 2012 — 2014
Bachelor of Science (BS), Business: Management and Marketing, 3.6
Council Rock High School South 2007 — 2011
LRA by Deloitte June 2015 - Present
LRA Worldwide September 2014 - June 2015
Siemens Healthcare April 2012 - August 2014
Siemens Healthcare August 2008 - April 2012
Siemens Healthcare December 2006 - August 2008
Siemens Healthcare July 2004 - December 2006
Skills
Product Management, Software Development, Healthcare Information..., Software Project..., Cross-functional Team..., Agile Methodologies, Process Improvement, SDLC, Integration, Requirements Analysis, Business Process..., Business Analysis, PMP, Program Management, Enterprise Software, Sales Management
Education
Penn State University 2005 — 2011
Master of Business Administration
Cornell University 2003 — 2004
Master of Engineering, Computer Science
Cornell University 1999 — 2003
Bachelor of Science, Operations Research & Industrial Engineering
LRA Worldwide July 2010 - March 2011
River Spirit Casino October 2008 - August 2009
Education
Missouri State University 1992 — 1996
B.S., Psychology
Health Network Laboratories April 2013 - Present
HRA - Healthcare Research & Analytics January 2013 - April 2013
HRA - Healthcare Research & Analytics February 2011 - December 2012
Q Research Solutions January 2010 - February 2011
Adelphi Research By Design September 2008 - June 2009
WilsonRx July 2007 - July 2008
LRA Worldwide July 2006 - July 2007
Skills
Market Research, Marketing Research, Healthcare, Pharmaceutics, Qualitative Research, Primary Research, Concept Generation, Analytics, Data Analysis, Quantitative Research, Employee Engagement, Customer Insight, Food, Questionnaire Design, Segmentation, Ethnography, Survey Design, Research Design, Questionnaires, Brand Equity, Advertising Research, Competitive Intelligence, Online Research, Management, Strategy, Business Development, Marketing, Focus Groups, Data Collection
Education
Rutgers, The State University of New Jersey-New Brunswick 1987 — 1991
BS, Marketing
LEGOLAND California Resort August 2014 - Present
AMN Healthcare July 2013 - July 2014
Keller Williams Real Estate March 2013 - August 2013
QVC June 2012 - March 2013
Adecco Engineering & Technical July 2011 - June 2012
LRA Worldwide July 2010 - July 2011
Aerotek November 2009 - July 2010
Abercrombie & Fitch November 2003 - November 2009
Skills
Account Management, Applicant Tracking..., Benefits Negotiation, Coaching, College Recruiting, Contract Recruitment, Customer Service, Employee Relations, Executive Search, Hiring, Human Resources, Internet Recruiting, Interviews, Management, Onboarding, Recruiting, Screening Resumes, Social Networking, Talent Acquisition, Technical Recruiting, Talent Management
Education
Shippensburg University of Pennsylvania 2004 — 2008
Bachelors, Communications, Spanish
ROHM Group September 2015 - Present
InterContinental Hotels Group (IHG) September 2014 - June 2015
LRA Worldwide January 2014 - September 2014
Wyndham Worldwide September 2011 - December 2013
McKibbon Hotel Management August 2009 - May 2011
Drury Hotels November 2005 - July 2009
Skills
Hospitality, Hospitality Industry, Customer Service, Hospitality Management, Sales, Event Management, Quality Assurance, Revenue Analysis, Hotel Management, Hotels
Education
Troy University in Montgomery 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.8
Third Federal Savings & Loan February 2013 - Present
Waddell & Reed March 2010 - January 2013
Banc Ohio Financial December 2008 - February 2010
American Equity Mortgage May 2008 - December 2008
Chase Home Finance November 2004 - August 2007
LRA Worldwide 2002 - 2003
Skills
Loans, Mortgage Lending, Refinance, Underwriting, Finance, Investment Properties, Management, Analysis, Call Centers, Customer Satisfaction, FHA, Mortgage Banking, Banking, Credit Analysis
Education
Marietta College 1985 — 1989
BA, Business Management
St Peter's High School 1981 — 1985
diploma, college prep
Lodging August 2015 - Present
Victoria's Secret April 2015 - August 2015
LRA Worldwide December 2013 - December 2014
Jos. A. Bank Clothiers September 2013 - December 2013
Glenmoor by the Sea June 2013 - September 2013
Bloglovin' December 2012 - May 2013
Glenmoor by The Sea June 2012 - August 2012
Glenmoor by the Sea June 2012 - July 2012
Cashman and Associates May 2012 - July 2012
Where Magazine August 2011 - December 2011
Skills
Tourism, Customer Service, Hotels, Social Media, Management, Social Media Marketing, Blogging, WordPress, Event Planning, Event Management, Hospitality, Facebook, Email Marketing, Hospitality Management, Social Networking
Education
Temple University 2009 — 2013
Bachelor's degree, Tourism and Hospitality Management
Temple University 2009 — 2013
Bachelor of Science (BS), Tourism and Hospitality Management
Oak Creek Terrace Nursing & Rehab Center August 2014 - Present
RSVP September 2013 - August 2014
LifeCare Hospitals of Dayton August 2012 - August 2013
LRA Worldwide August 2005 - October 2011
The Edcomm Group Banker's Academy 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, ACT!, Marketing, Direct Mail, Production Planning, Event Management, Travel Planning, Meeting Scheduling, Meeting Planning, Human Resource Planning, Human Resources
Education
Penn State University 2009 — 2012
Bachelor of Science in Business Administration (BBA), Management and Marketing
Catasauqua High School
SIRVA Worldwide Relocation & Moving September 2012 - Present
Marriott International December 2010 - September 2012
LRA Worldwide May 2007 - December 2010
Skills
ITIL, Project Management, Business Process, Requirements Analysis, Java Enterprise Edition, Sales, Management, Customer Service, Leadership, Event Planning, Hospitality, Time Management, Training
Education
Kent State University 2001 — 2004
Bachelor's degree, Hospitality Administration/Management, Cum Laude
LRA by Deloitte June 2015 - Present
LRA Worldwide October 2014 - June 2015
LRA Worldwide September 2013 - October 2014
LRA Worldwide January 2012 - September 2013
Wynn Las Vegas January 2010 - December 2011
Wynn Las Vegas November 2008 - January 2010
Cornell University August 2004 - May 2008
The Venetian 2007 - 2007
Skills
Resorts, Hotels, Micros, Tourism, Hospitality, Training, Strategic Planning, Business Strategy, Management Consulting, Restaurants, MICROS, Revenue Analysis, Hospitality Industry, Hotel Management, Opera, Front Office, Hospitality Management, Yield Management, Management, Wine, Rooms Division, Pre-opening, Event Management, Guest Service Management, Concierge Services, Food & Beverage
Education
Cornell University 2004 — 2008
BS, Hotel Administration
ESIC: Business & Marketing School 2006 — 2006
Business
Good Shepherd Rehabilitation Network August 2014 - Present
Washington Hospital Center January 2014 - May 2014
The George Washington University Speech and Hearing Center August 2012 - May 2014
Arlington Public Schools September 2013 - December 2013
The George Washington University August 2012 - July 2013
Aphasia Research Center September 2010 - May 2012
Office of Student Financial Aid September 2008 - May 2012
Linguistics Department January 2011 - January 2012
LRA Worldwide July 2008 - August 2008
Luther Park Assisted Living July 2006 - September 2007
Education
The George Washington University 2012 — 2014
Master of Arts (M.A.), Speech Language Pathology
University of Maryland College Park 2008 — 2012
Bachelor of Arts (B.A.), Speech and Hearing Sciences
LRA by Deloitte June 2015 - Present
LRA Worldwide April 2015 - June 2015
Cerner Corporation February 2015 - April 2015
Siemens Healthcare February 2013 - February 2015
Siemens Healthcare September 2009 - January 2013
Cleveland Clinic (contractor, Alego Health) December 2008 - September 2009
Aquionics, Inc. May 2006 - June 2006
Skills
Healthcare Information..., Analysis, Technical Writing, Leadership, Troubleshooting, SOA, Requirements Analysis, EMR, Cross-functional Team..., Requirements Gathering, Product Management
Education
Pennsylvania State University-Great Valley Graduate Center 2011 — 2014
Masters of Business Administration
Cornell University 2004 — 2008
bachelors, Operations Research and Information Engineering
Evan Wiener Design March 2002 - Present
PipelineDeals January 2015 - May 2015
Vanguard October 2011 - January 2015
Project Management Institute November 2009 - October 2011
Vanguard February 2009 - August 2009
Deloitte February 2009 - May 2009
expensewatch.com January 2008 - December 2008
Vanguard August 2007 - January 2008
LRA Worldwide November 2005 - August 2007
PricewaterhouseCoopers February 2005 - November 2005
Skills
User Interface Design, Information Architecture, Interaction Design, Web Design, User-centered Design, SEO, CSS, Usability Testing, Wordpress, Web Development, User Interface, Adobe Creative Suite, User Experience Design, Wireframes, Creative Direction, Email Marketing, HTML, Agile Methodologies, Color Theory, Art Direction, Visual Design, Web Standards, Web Applications, Mobile Devices, Usability, Advertising, User Research, Wire Framing, Dreamweaver, Information Design, Web Strategy, HTML 5, Digital Strategy, Logo Design, XHTML, Graphics, Heuristic Evaluation, Accessibility, User Scenarios, User Experience
Education
Penn State University 1996 — 2000
Bachelor of Science, Industrial and Organizational Psychology, 3.2
Bucks County Community College 2001 — 2003
Associate of Arts (A.A.), Graphic and Multimedia Design
University of Pennsylvania - The Wharton School
Coursera Certification, Gamification
Kalahari Resorts & Conventions March 2015 - Present
Hyatt Regency Tamaya Resort & Spa August 2013 - Present
Hyatt Regency Tamaya Resort & Spa November 2012 - August 2013
Play Dress Up April 2012 - September 2012
LRA Worldwide August 2008 - April 2012
Hyatt Regency O'Hare February 2006 - July 2008
Skills
Hospitality Industry, Revenue Analysis, Hospitality, Hotels, Hospitality Management, Hotel Management, Event Management, Resorts, Food & Beverage, Tourism, Event Planning, Training, Public Speaking, Wedding Planning, Interpersonal..., Creative Direction, Weddings, Gala Events, Catering, Leadership
Education
New Mexico State University 1999 — 2005
Bachelor's degree, Hotel, Motel, and Restaurant Management
Silver High School 1995 — 1999
Cuyahoga Community College August 2015 - Present
Hotel & Leisure Advisors March 2015 - Present
LRA Worldwide July 2011 - March 2015
LTD Hospitality Group July 2010 - June 2011
The Procaccianti Group September 2007 - June 2010
Skills
Training, Hotel Management, Consulting, Strategic Planning, Microsoft Office, Marketing, Brand Development, Brand Management, Microsoft Excel, Microsoft Word, PowerPoint, Time Value of Money, Economics, Hotel Administration, Employee Training, Managerial Finance, Corporate Finance, Financial Analysis, Financial Modeling, Financial Planning, Budget Management, Organizational Culture, Stock Market, Equity Valuation, DCF Valuation, Company Valuation, Economic Value Added, Currency Exchange, Hospitality Management, Hospitality, Hospitality Industry, Hotels, Front Office
Education
Northeastern University 2012 — 2015
Dual Master's in Business Administration & Finance, Business/Finance, 3.40/4.0
Johnson and Wales University 2007 — 2010
International Hotel & Tourism Management, Hotel, Motel, and Restaurant Management, 3.80/4.0
Transcend Creative Group April 2015 - Present
LRA Worldwide February 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. November 2012 - February 2014
Columbus Technical College March 2011 - August 2012
Hilton Worldwide December 2010 - August 2012
Cuscowilla on Lake Oconee April 2010 - December 2010
Omni Hotels April 2007 - April 2010
Omni Hotels February 2006 - March 2007
Skills
Hospitality Management, Hospitality Industry, Hotels, Resorts, Front Office, Hospitality, Hotel Management, Food & Beverage, Rooms Division, Micros, Revenue Analysis, Catering
Education
Centenary College 2001 — 2005
Bachelor's, Business Mgt
Centenary College
Bachelor's Degree, Business MGT
Neptune High School
Neptune High School
Westmark Sitka May 2015 - Present
Kuni Lexus of Portland September 2013 - May 2015
LRA Worldwide June 2008 - September 2013
Skills
Sales, Customer Satisfaction, Customer Service, Management, Team Building, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality
Education
Lakeland College 2002 — 2006
Bachelor’s Degree, Hospitality Administration/Management
Lakeland College
Starwood Hotels & Resorts Worldwide, Inc. August 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - Present
LRA Worldwide September 2013 - May 2014
InterContinental Hotels Group October 2012 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. November 2011 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. November 2010 - November 2011
Starwood Hotels & Resorts Worldwide, Inc. June 2010 - November 2010
The Capital Group, Ltd. June 2009 - August 2009
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - September 2008
Starwood Hotels & Resorts Worldwide, Inc. May 2008 - August 2008
Skills
Hotels, Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, Hotel Management, Restaurants, Front Office, Rooms Division, Internal Communications, ADP Payroll, Social Media, Guest Recovery, Customer Service, Schedules, Inventory Management, Supervisory Experience, Recruiting, Union Experience, Change Management, Customer Satisfaction, Human Resources, Hiring, Management, Payroll
Education
Cornell University 2006 — 2010
BA, Hotel Administration, Concentration: Managerial Leadership
Red Bank Catholic High School 2002 — 2006
High School Diploma
The Plaza, A Fairmont Managed Hotel October 2014 - Present
The New York Palace Hotel September 2013 - August 2014
The New York Palace Hotel May 2013 - September 2013
The New York Palace July 2012 - May 2013
The New York Palace December 2010 - July 2012
LRA Worldwide July 2010 - December 2010
MICROS Systems Inc October 2008 - May 2010
New York Hilton Midtown May 2007 - October 2008
Skills
Microsoft Excel, Hospitality, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Restaurants, Catering, Management, Microsoft Word, Saflok, Training, Opening Hotels, Pre-opening experience, Payroll, Rooms Division, Yield Management, Revenue Analysis, Property Management..., Front Office, Employee Training, Guest Recovery, Rooms Division..., OnQ, Opera, HotSOS, Team Building, Resorts, Customer Service, Customer Satisfaction, Tourism, Guest Service Management
Education
Buffalo State College 2003 — 2007
Bachelors of Science, Hotel and Restaurant Management
Florida International University 2006 — 2006
Hospitality Management
The Carlyle, A Rosewood Hotel February 2015 - Present
LRA Worldwide September 2013 - February 2015
W New York Downtown May 2010 - September 2013
The Atherton Hotel November 2007 - May 2009
Marriott International May 2008 - August 2008
Walt Disney World May 2007 - August 2007
Skills
Hospitality Management, Front Office, Food & Beverage, Hotels, Hospitality Industry, Restaurants, Tourism, Customer Service, Training, Time Management, Management, Team Leadership, Coaching, Process Scheduler, Rooms Division, Budgets, Hotel Management, Pre-opening, Microsoft Excel, Guest Service Management, Purchasing, P, Interviews, Property Management...
Education
Penn State University 2006 — 2010
Bachelor of Science (BS), Hotel, Restaurant and Institutional Management & Minor in Spanish
Synergy Hospitality April 2015 - Present
GF Management July 2014 - February 2015
Interstate Hotels & Resorts December 2012 - July 2014
Oakwood Worldwide May 2012 - November 2012
Marriott International December 2006 - May 2012
Interstate Hotels & Resorts December 2004 - December 2006
LRA Worldwide July 2002 - December 2004
Marriott International September 2001 - July 2002
Marriott International May 2001 - September 2001
Marriott International May 1999 - May 2001
Skills
Rooms Division, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Resorts, Revenue Analysis, Pre-opening, Yield Management, Property Management..., Customer Satisfaction, Customer Service, Training
Education
Harrisburg Area Community College
Business Administration Transfer, Business Administration and Management, General
Pennsylvania State University-Penn State Berks
Hotel, Motel, and Restaurant Management
Avius America January 2015 - Present
LRA Worldwide April 2010 - Present
LPF Hospitality Performance April 2009 - Present
Bedrock Hospitality, Inc. October 2008 - Present
Avius America October 2010 - January 2015
Starwood Hotels & Resorts December 1999 - September 2008
Starwood Hotels & Resorts Worldwide Inc. 1999 - 2008
Starwood Hotels & Resorts February 1998 - December 1999
Westin Hotels March 1995 - February 1998
Westin Hotels October 1991 - March 1995
Skills
Brand Standards, Hotels, Customer Research, Resorts, Hospitality, Hospitality Industry, Guest Satisfaction, Hotel Development, Customer Satisfaction, Operations Management, Front Office, Tourism, Hotel Management, Restaurants, Rooms Division, Hospitality Management, Leadership, Revenue Analysis, Food & Beverage, Strategic Planning, Brand Management, Budgets, Forecasting, Brand Awareness, Pre-opening, Event Management, Brand Development, Yield Management, Income Statement, Hiring, Meeting Planning, Advertising, Catering, Time Management, Restaurant Management, Team Building, Cost Control, Property Management..., Training, P&L, Food, Luxury, Menu Development, Banquets, Leisure, Employee Training, Spa, Franchising, Trade Shows, Fine Dining
Education
The University of Montana - School of Business Administration 1981 — 1986
Business Administration, Finance
LRA by Deloitte June 2015 - Present
LRA Worldwide March 2014 - Present
LRA Worldwide September 2012 - March 2014
LRA Worldwide January 2012 - September 2012
LRA Worldwide September 2010 - January 2012
LRA Worldwide 2009 - September 2010
JK Consulting Services June 2009 - September 2009
One Key January 2007 - January 2009
ClubCorp September 2005 - January 2007
Skills
Hospitality, Hospitality Management, Hospitality Industry, Corporate Hospitality, Food & Beverage, Food Service, Food Safety, Food Industry, Food, Hospitality Consulting, Quality Assurance, Quality Management, Tourism, Travel, Travel Management, Travel Planning, Destination Management, Destination Services, Destination Marketing, Clubs, Country Clubs, Golf Course Management, Hotel Management, Client Services, Catering, Revenue Analysis, Yield Management, Resorts, Pre-opening, Business, Training, Hotels
Education
Cornell University 2001 — 2005
B.S., Hospitality Administration
Sprinklr March 2015 - Present
Sprinklr August 2014 - January 2015
TBG Digital (Acquired by Sprinklr) November 2013 - August 2014
Main Street Hub January 2013 - September 2013
On Par Media Marketing June 2012 - February 2013
LRA Worldwide September 2011 - May 2012
Skills
Online Marketing, Social Media Marketing, Entrepreneurship, Social Media, Salesforce.com, Blogging, Hospitality, Hospitality Management, Facebook, Mobile Marketing, Social Media Strategist, Hotels, Tourism, SEO, Online Advertising, Sales Management, Event Planning, Time Management, Quality Assurance..., Lodging, Hospitality Industry, Food, Sales, Google, Social Networking, YouTube, Marketing, WordPress, Customer Service, Pinterest, New Business Development, Business Development, SaaS, Sales Operations, Start-ups, Microsoft Excel, Communication, Microsoft Office, Microsoft Word, Digital Marketing, Advertising, Advertising Sales, Mobile Advertising, Facebook API, Facebook Marketing, Facebook Fan Page..., Twitter, Lead Generation, Direct Response, Paid Media
Education
CSU Chico 2005 — 2010
Bachelor of Science, Resort & Lodging Management
Las Lomas High School
GfK Custom Research North America March 2013 - Present
Independent consultant September 2011 - February 2013
LRA Worldwide March 2011 - July 2011
Reckner Healthcare April 2010 - November 2010
TNS September 1983 - December 2009
Skills
Market Research, Survey Design, Customer Insight, Quantitative Research, Questionnaire Design, Marketing Research, Online Research, Primary Research, Focus Groups, SPSS, Qualitative Research, Advertising Research, Consumer Behaviour, Competitive Intelligence, Data Collection, Segmentation
Education
Gwynedd-Mercy College 1982 — 1986
Bachelor's degree, Education
Archbishop Wood HS 1978 — 1982
Department of Psychological Science in Purdue University July 2013 - July 2014
Department of Hospitality & Tourism Management in Purdue University July 2010 - July 2014
LRA Worldwide July 2009 - July 2010
Wyndham Hotel Group June 2008 - June 2009
Skills
Customer Service, Training, Time Management, Food, Data Analysis, Microsoft Office, Statistical Data..., Experimental Design, Survey Design, SAS programming, Sales, Hospitality Management, Hospitality, Hotels, SQL, Microsoft Excel, Microsoft SQL Server, MySQL, Oracle SQL Developer, JMP, SPSS, WordPress, C++
Education
Purdue University 2010 — 2014
Master's Degree, Hospitality and Tourism Management
Purdue University 2010 — 2014
Graduate Certificate, Applied Statistics
University of International Business and Economics 2006 — 2010
Bachelor, Law, Management (Minor)
Deloitte June 2015 - Present
Deloitte June 2015 - Present
LRA Worldwide March 2015 - June 2015
LRA Worldwide March 2014 - March 2015
Progress Software November 2011 - February 2014
IBM September 2010 - January 2011
Elitecore Technologies Ltd. December 2008 - June 2009
Skills
JavaScript, Java, Requirements Gathering, MS Project, Visio, Rational Rose, COBIT, J2EE, HTML, Pentaho, Data Warehousing, SSAS, UML Tools, IT Audit, Software Quality..., User Experience, Full SDLC, ABL, Progress 4GL, Database Consulting, Salesforce.com, Unix, OpenEdge, ClearQuest, Technical Presentations, Technical Support, Troubleshooting, System Administration, Java Enterprise Edition, Microsoft Project
Education
Northeastern University 2009 — 2011
MS, Information Systems; Business Analysis and Information Engineering
Dharmsinh Desai Institute of Technology 2005 — 2009
Bachelors, Computer Science
Maloney Properties, Inc June 2013 - Present
LRA Worldwide April 2012 - June 2013
Salem Waterfront Hotel & Marina April 2010 - April 2012
Pillar Hotels and Resorts October 2009 - April 2010
Starwood Hotels & Resorts Worldwide, Inc. October 2008 - October 2009
Salem Waterfront Hotel & Marina September 2007 - October 2008
The Hotel Providence December 2005 - September 2007
Skills
Revenue Management, Forecasting, Sales Management, Hotel Management, Social Media Marketing, Revenue Analysis, Hospitality Industry, Hotels, Marketing Strategy, Hospitality, Hospitality Management, Resorts, Banquets, Rooms Division, Front Office, Yield Management, Property Management..., Tourism, Opera, Meeting Planning, Hotel Booking, Hiring, Customer Satisfaction, OnQ, Revenue Forecasting, Budgets, Guest Service Management, Cost Control, Leisure, Pre-opening, Event Management, Delphi, Event Planning, Time Management, Luxury, HACCP, Pre-opening experience, Opening Hotels, Guest Recovery, P, Lodging, Concierge Services, Menu Costing, Reservation, Travel Management, Rooms Division..., Profit Maximization, TIPS Certified, Business Travel, Labor Control
Education
Johnson and Wales University 2003 — 2007
Bachelor of Science (BS), Hotel Management
City Mattress April 2014 - Present
Stanley Furniture Company February 2013 - February 2014
The Leukemia & Lymphoma Society September 2010 - February 2013
Amplify Virtual Assistant Services August 2010 - December 2012
Don't Harsh My Mellow, LLC June 2008 - July 2010
LRA Worldwide May 2007 - January 2009
WCI Communities March 2004 - April 2007
Skills
Social Media, Marketing, Event Planning, Social Media Marketing, Non-profits, Fundraising, Team Management, Project Management, Sales&Marketing
Education
Florida International University - College of Business 2001 — 2003
Bachelor of Business Administration, Business Management Major, Entrepreneurship Track
University City Housing July 2013 - Present
LRA Worldwide August 2012 - June 2013
LRA Worldwide August 2010 - June 2013
The White Sands Hotel and Spa July 2009 - September 2010
ZivileArt December 2009 - June 2010
Arcadia University Financial Aid Office September 2006 - June 2010
Nine West Group April 2007 - June 2009
Skills
Editing, Time Management, Management, Hospitality, Customer Experience, Customer Service, Event Management, PowerPoint, Event Planning, Microsoft Word, Microsoft Office, Invoicing
Education
Arcadia University 2006 — 2010
B.A., Fine Arts
Square 2 Marketing September 2013 - Present
Editor December 2012 - Present
LRA Worldwide October 2012 - September 2013
Merck January 2011 - October 2012
The Development Center for Adults January 2010 - May 2010
Voices Of Central Pennsylvania December 2009 - May 2010
Penn State University September 2008 - May 2009
Skills
Editing, Copy Editing, Proofreading, Content Development, AP Style, Writing, Marketing Communications, Social Media Marketing, Freelance Editing, Creative Writing, News Writing, Chicago Manual, Customer Service, Newsletters, Web Content, Microsoft Office, MLA style, Pharmaceutical Sales, Client Liaison, SEO, Blogging
Education
Penn State University 2006 — 2010
Bachelor's, English
UVA Health System November 2013 - Present
Experience Improvement Group January 2013 - Present
Kennedy Health System April 2013 - October 2013
AtlantiCare June 2007 - November 2012
LRA Worldwide September 2003 - March 2007
Temple University January 2003 - May 2003
Starwood Hotels and Resorts April 1990 - November 2002
Promus Corp. Hampton Inn June 1981 - April 1990
Skills
Customer Service, Account Management, P&L Management, Budgeting, Customer Relations, Process Improvement, Team Building, Team Leadership, Forecasting, Customer Experience..., Customer Experience..., Customer Experience..., Strategic Planning, Patient Advocacy, Operations Management, Six Sigma, Lean Operations, Consensus Building, HCAHPS, Consulting, Building Relationships, Training, Coaching, Budgets, Performance Measurement, Customer Experience, Teamwork, Management, Marketing, Change Management, Healthcare Management, Data Analysis, Project Planning, Healthcare, Analysis, Employee Engagement, Quality Assurance, Healthcare Consulting, Strategy, Performance Improvement, Hospitals, Human Resources, Leadership Development, Team Management, Leadership
Education
Temple University
Master of Business Administration
University of Tennessee
Bachelor of Science
CTM Group January 1996 - Present
Wodify January 2015 - February 2015
LRA Worldwide November 2011 - December 2014
Viriva Community Credit Union October 2009 - November 2011
Gilbert Gerhardt Realty May 1996 - June 1998
The WHYY Stores of Knowledge July 1994 - March 1996
The Game Keeper May 1993 - July 1994
Education
The George Washington University - School of Business
LRA Worldwide July 2010 - Present
Global Data Consulting 2006 - 2009
Skills
Management, Business Analysis, Project Management, Team Building, Leadership
Education
Shippensburg University of Pennsylvania 2008 — 2010
M.P.A., Public Administration
Shippensburg University of Pennsylvania 2001 — 2005
B.S., Computer Science/Software Engineering
Capitol Hill Hotel November 2013 - September 2014
Omni Hotels 2011 - 2013
Capital Restaurant Concepts January 1999 - November 2012
LRA Worldwide September 2010 - May 2011
The University Club of DC March 2003 - September 2010
LRA Worldwide January 2001 - September 2001
Elmira College 1997 - 1999
Education
Elmira College 1997 — 1999
MS, Education
Niagara University 1995 — 1997
Bachelor of Science (BS), Hospitality Administration/Management
Schiller International University 1996 — 1996
European Hospitality - Switzerland
Paul Smith's College 1993 — 1995
AAS, Hotel/Restuarant Management
LRA Worldwide July 2003 - August 2011
University of New Mexico August 2000 - May 2002
Education
The University of New Mexico 2000 — 2003
Latin American Studies
Rutgers University-New Brunswick 1996 — 2000
People's United Bank August 2013 - Present
LRA Worldwide March 2013 - August 2013
Harris Interactive October 1997 - September 2012
Educational Testing Service (ETS) August 1988 - September 1997
Skills
SPSS, Market Research, Statistics, R, Data Analysis, Multivariate Analysis, SAS programming, Quantitative Research, Survey Research, Statistical Programming, Analysis, Excel, International Research, Microsoft Excel, Business Analytics, Consumer Behaviour, Qualitative Research, Quantitative Analytics, Training, Questionnaires, Research Design, Factor Analysis, Advertising Research, Primary Research, Visual Basic, Brand Loyalty, Competitive Analysis, Data Collection, Focus Groups, Research, Database Marketing, Statistical Data..., Competitive Intelligence, Online Research, Customer Analysis, Logistic Regression, Market Analysis, Market Intelligence, SAS Programming, Data Visualization, Programming, Survey Methodology, Brand Equity
Education
Rutgers University-New Brunswick 1990 — 1995
MS, Statistics
Rutgers University-New Brunswick 1984 — 1986
BA, Mathematics
Russ Lyon Sotheby's International Realty May 2014 - Present
The Boulders, A Waldorf Astoria Resort August 2013 - February 2014
LRA Worldwide April 2013 - August 2013
N/A Independent January 2013 - March 2013
The Phoenician September 2008 - December 2012
St. Regis Princeville July 2012 - October 2012
The St. Regis Aspen December 2007 - August 2008
The St. Regis Aspen July 2007 - November 2007
The St. Regis Aspen January 2007 - July 2007
The St. Regis Aspen January 2006 - January 2007
Skills
Front Office, Hotels, Hospitality, Hotel Management, Hospitality Management, Guest Service, Guest Satisfaction, Hospitality Industry, Resorts, Hiring, Scheduling, Customer Service, French, English, Financial Accountability, Customer Satisfaction, Process Scheduler, Restaurants, Yield Management, Revenue Analysis, Micros, Event Management, Rooms Division, Tourism
Education
Ecole Hôtelière de Lausanne 1995 — 1999
Bachelor of Science, International Hospitality Management
Arizona School of Real Estate
Sustainability Management Systems February 2015 - Present
Insource Power September 2014 - February 2015
LRA Worldwide 1999 - February 2013
Hilton Hotels 1998 - 1999
GF Management 1997 - 1998
Sheraton Wilmington Delaware 1996 - 1998
Skills
Hospitality Management, Hospitality, Hospitality Industry, Sales, Hotel Management, Food & Beverage, Hotels, Resorts, Front Office, Revenue Analysis, Energy, Electric Power, Energy Industry, Project Management, Client Relationships..., Sustainable Energy, Sustainability..., Customer Relations, Presentation Skills, Staff Development, Account Management, Event Management, Strategic Planning, Analytical Skills
Education
Indiana University of Pennsylvania 1992 — 1996
Bachlors, Dietetics
LRA by Deloitte June 2015 - Present
LRA Worldwide January 2009 - Present
Gate 1 Travel February 2007 - December 2008
Valley Forge Convention Plaza May 2005 - February 2007
Skills
Operations Management, Hospitality, Customer Service, Hotels, Event Management, Hospitality Management, Budgets, Event Planning, Hospitality Industry, Customer Satisfaction, Food & Beverage, Marketing, Microsoft Office, Strategic Planning, Marketing Strategy
Education
Kent State University 1998 — 2002
BBA, Marketing
LRA by Deloitte June 2015 - Present
LRA Worldwide August 2011 - Present
Synergy Hospitality July 2009 - July 2011
Crowne Plaza Philadelphia Main Line April 2009 - July 2009
Sheraton Eatontown Hotel May 2006 - January 2009
Pacific Concord Management Corp. May 2006 - January 2009
LRA Worldwide June 2002 - April 2006
Resorts International 1997 - 1999
Skills
Hotels, Training, Front Office, Quality Assurance, Hotel Management, Customer Service, Hospitality Management, Hospitality Industry, Revenue Analysis, Hospitality, Rooms Division, Resorts, Food & Beverage, Team Leadership, Pre-opening, Yield Management, Six Sigma, Banquets, Catering, Hiring
Education
Ashworth College 2003 — 2007
Associates, Human Resources
Saint Bonaventure University 1991 — 1995
B.A., Communications/Journalism
ClearBridge Technology Group March 2015 - Present
Radisson Fort McDowell Resort April 2012 - February 2015
Norwegian Cruise Line November 2011 - April 2012
LRA Worldwide May 2010 - June 2011
Micros Systems October 2008 - May 2010
Marriott International February 2007 - September 2008
Skills
Customer Support, Front Office, Hospitality Management, Hotels, Project Management, Property Management..., Hospitality, Hospitality Industry
Education
Johnson & Wales University 2005 — 2007
Bachelor's of Science, International Hotel and Tourism Management
Johnson & Wales University 2003 — 2005
Associate's of Science, Travel and Tourism Management
at Human Resources Business PartnerLowe's2012 - 2013
Lowe's Home Improvement 2011 - 2012
LRA Worldwide 2010 - 2011
Lowe's Home Improvement 2009 - 2010
InterContinental London Park Lane 2008 - 2009
Holiday Inn Valencia 2006 - 2008
Crowne Plaza London Heathrow 2004 - 2006
Holiday Inn Raleigh-Durham AIrport (now Wyndham Doubletree RDU) 2002 - 2003
Holiday Inn Raleigh-Durham Airport (now Wyndham Doubletree RDU) 2002 - 2002
Holiday Inn Raleigh-Durham Airport (now Wyndham Doubletree RDU) 2001 - 2002
Skills
Front Office, Hotels, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Customer Service, Event Management, Human Resources, Teamwork, Process Scheduler, Time Management, English, Hiring, Event Planning, Operations Management, Customer Satisfaction, Employee Training, Management, Budgets, Training, Employee Relations, Catering, Quality Assurance, Sales, Recruiting, Team Building, Payroll, Employee Engagement, Coaching, New Hire Orientations, Interviews, Employee Benefits, P&L, Performance Management, Administrative..., Forecasting, Succession Planning, Leadership, Personnel Management
Education
The University of Salford 1989 — 1993
Bachelor of Arts (BA), German and Arabic
Broxbourne High School 1979 — 1988
High School Diploma, French, German, English, Spanish, History, Mathematics, Commerce, Geography, Latin
Project Management Institute April 2015 - Present
LRA Worldwide July 2014 - April 2015
LRA Worldwide December 2013 - July 2014
LRA Worldwide September 2010 - December 2013
Star Painting and Wallcovering Inc. June 2008 - September 2010
K'NEX Industries December 2006 - January 2010
Education
Marist College 2006 — 2010
Bachelor of Science, Human Resource Management, 3.5 GPA
Fairmont Hotels & Resorts April 2014 - Present
Hilton Worldwide April 2012 - April 2014
Hilton Worldwide March 2012 - April 2012
LRA Worldwide September 2011 - February 2012
Washington Hilton March 2010 - July 2010
Washington Hilton March 2008 - March 2010
Washington Hilton February 2007 - March 2008
Skills
Food & Beverage, Wine, Cooking, Negotiation, Interviewing, Beer, Menu Development, Culinary, Restaurants, Hospitality Industry, Hotels, Restaurant Management, Hospitality Management, Fine Dining, Menu Design, Food Cost, Banquets, Staff Training, Hospitality, Micros, Food Service, Pre-opening, Cost Control, Guest Satisfaction, Food Safety, Scheduling, Menu Creation, P&L, Gourmet, Catering, Food, Culinary Skills, Hotel Management, Interviews
Education
Ecole Hôtelière de Lausanne 2010 — 2011
Master, Hospitality Administration
The Culinary Institute of America 2003 — 2006
BPS, Culinary Arts Management
LRA Worldwide July 2010 - Present
MICROS Systems, Inc October 2008 - May 2010
Marriott International June 2007 - September 2008
Marriott International February 2006 - June 2007
Education
Georgia Southern University 2000 — 2005
Bachelor, Business Administration, Marketing
The Pennsylvania Horticultural Society October 2010 - Present
The Hilton Inn at Penn April 2008 - September 2010
LRA Worldwide June 2005 - September 2007
The Melrose Hotel New York September 2002 - June 2005
Skills
Event Management, Hospitality Management, Hotels, Hospitality, Event Planning, Hospitality Industry, Revenue Analysis, Tourism, Hotel Management, Social Media Marketing, Customer Service, Food & Beverage, Social Media, Budgets, Marketing, Front Office, Strategic Planning, Meeting Planning, Public Speaking, Marketing Strategy, Public Relations, Social Networking, Marketing Communications, Fundraising, Corporate Events, Restaurants, Strategy, Advertising, Volunteer Management, Nonprofits, Facebook, Microsoft Office, Newsletters, Press Releases, Revenue Forecasting, Market Planning, Management, Business Development, Sponsorship
Education
Temple University 1997 — 2001
Bachelor of Science, Tourism & Hospitality Management
Roman Catholic High School 1993 — 1997
Deloitte April 2015 - Present
Deloitte June 2013 - March 2015
LRA Worldwide January 2012 - October 2012
CGI September 2008 - March 2010
CGI May 2007 - August 2007
Unilever September 2006 - December 2006
Campbell Soup Company May 2005 - August 2005
Education
Cornell University 2010 — 2011
Masters of Management in Hospitality (MMH), Real Estate Finance and Investments
University of Waterloo 2003 — 2008
Bachelor of Applied Science (BASc), Honours Systems Design Engineering
Staybridge Suites September 2011 - Present
COUNTRY INNS & SUITES May 2009 - August 2012
LRA Worldwide August 2007 - May 2009
HOLIDAY INN, RAMADA LIMITED August 2005 - August 2007
HOLIDAY INN / BEST WESTERN WINDSOR INN January 2005 - August 2005
WYNDHAM MIAMI BEACH RESORT February 2004 - August 2004
WYNDHAM GARDEN HOTEL January 2002 - February 2004
Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotels, Food & Beverage, Hotel Management, Revenue Analysis, Pre-opening, Yield Management, Front Office, Rooms Division, Resorts, Banquets, Catering, Restaurants, OnQ, Property Management..., Micros, Restaurant Management, Menu Development
Education
UNCC 1999 — 2003
Bachelor's degree, Business, Management, Marketing, and Related Support Services